CUSTOMER STORY Czech Assay Office gives application virtualization and IGEL desktops the stamp of approval Czech Assay Offi ce

When the Assay Offi ce of the Czech Republic was looking to introduce “We studied reference case studies as well as undertaking our own tests a virtualized application infrastructure and replace its ageing of various brands,” said Ing. Martin Novotný, Chairman of the thin clients they turned to IGEL because of its quality of desktop Assay Offi ce. Working with the IT service provider, Baud, that originally technology. recommended thin clients, the team tested the IGEL UD3-731LX device against other brands and were impressed with its capabilities. After choosing THE CUSTOMER IGEL for their desktop refresh, the IT team deployed 62 units across the business. a Assay Office of the Czech Republic a 10 offices across the country “Our environment is a classical client virtualization project,” said Ing. a Hallmarking and precious metal testing Martin Novotný. “We use VMware and we have 18 virtualized servers with Windows 2008R2 and a Citrix XenApp farm of terminal servers. The virtualization project was fi nished without any issues and without the The Assay Office in the Czech Republic is responsible for the state control of need of any special adjustments.” hallmarking and precious metal testing. With 88 employees working from 10 offices around the country, the tasks of the Assay Office includes hallmarking Ing. Martin Novotný explained that his IT department was responsible for the control, hallmarking inspection at manufacturers and retailers, precious server infrastructure. They work with Baud, which develops special business metal testing, commenting on technical standards and other activities application for their needs and with IBM partner BitServis, which maintains specifi ed under the Hallmarking Act. the server infrastructure.

After moving to a server-based computing and thin client infrastructure THE CHALLENGE in 2001, the Assay Office IT team was looking to implement application virtualization and refresh its thin clients across the organization to further a Refresh thin desktops centralize its IT infrastructure and simplify administration of its 10 outlets in a Save administration time the Czech Republic. a Reduce costs

One important criterion for the new desktops was the existence of a COM port to connect a bar code scanner and electronic weighing scales to the “The main difference between the administration of client PCs and thin devices. clients is a substantial simplifi cation of IT administrators work,” said Ing. Martin Novotný. “Everything can be done on a central console and there is no need to go on-site and do local adjustments on the client stations.” All the IGEL desktops are managed using the IGEL Universal Management THE BENEFITS Suite (UMS), which comes free with every device. The UMS can be used to set-up, maintain and upgrade all IGEL thin clients from a central a IGEL UD3 (LX) thin clients location using a policy-based graphical interface. It is a simple to use a IGEL Universal Management Suite (UMS) management tool, which can have thin clients up and running in minutes. a Virtual applications with Citrix XenApp Intuitive to use, secure and scalable up to 100,000 thin clients, the IGEL UMS drastically reduces management time for IT administrators. Moving forward, the Assay Offi ce is keen to test touchscreen-enabled thin Ing. Martin Novotný explained that company had not faced any technical clients. This would offer desktop space savings and remove the keyboard diffi culties during the implementation and that the benefi ts of the IGEL from the desktops, which is helpful when working with precious metals at a desktops were clear in their ease of administration, zero maintenance and desk. But whatever the outcome the Assay Offi ce had a desktop infrastructure low energy costs. worth its weight in gold.

Thin clients are a reliable, cost effi cient and energy saving alternative to PCs. They increase data security and compliance with laws and regulations as sensitive data is not stored locally and the use of USB-ports can be managed remotely by the administrator. IGEL thin clients come without fans or rotating hard drives and are therefore much more reliable than PCs and increase the overall availability of IT. Their low energy consumption helps to reduce costs and CO2 emissions. Together with an effi cient remote administration of all local thin client settings they offer a fast return on investment.

THE SOLUTION

a Improved desktop performance and reability a Reduced IT support a Reduced energy costs and savings GERMANY (HQ) SWITZERLAND THE NETHERLANDS IGEL Technology GmbH IGEL Technology GmbH IGEL Technology DE Hanna-Kunath-Str. 31 Zweigniederlassung Schweiz NL Orteliuslaan 850 D-28199 Bremen | Germany CH World Trade Center 3528 BB Utrecht Phone +49 421 52094-0 Leutschenbachstraße 95 Phone +31 30 767 1055 [email protected] | www.igel.de 8050 Zürich [email protected] | www.igel.nl Phone +41 44 308 37 41 [email protected] | www.igel.com AUSTRALIA SWEDEN IGEL Technology Pty. Ltd. IGEL Technology BEIJING Suite 18 | Level 22 SE Fridhemsgatan 94D AU 101 Grafton Street IGEL Technology 854 61 Sundsvall Bondi Junction, NSW, 2022 Care of: Melchers Beijing Ltd. Phone +46 70 267 16 16 Australia Beijing Tower | Room 503-504 [email protected] | www.igel.com Phone +61 432103599 10 Changan Ave. (East) [email protected] | www.igel.com Peking 100006 | China UNITED KINGDOM Phone +86 10 65257775 [email protected] | www.igel.com/cn IGEL Technology Ltd AUSTRIA CN Merlin House, Brunel Road IGEL Technology UK Theale | Reading | Berkshire Zweigniederlassung Österreich SHANGHAI RG7 4AB | United Kingdom AT Wienerbergstraße 11/A12 IGEL Technology Phone +44 118 340 3400 Vienna Twin Towers Care of: Melchers (Shanghai) Ltd. [email protected] | www.igel.co.uk 1100 Wien | Austria 13 Floor | East Ocean Centre Phone +43 1 99 460-6238 588 Yanan Road (East) UNITED STATES [email protected] | www.igel.com Shanghai 200001 | China Phone +86 21 6352 8848 IGEL America Sales Corporation [email protected] | www.igel.com/cn 616 Corporate Way, Suite 2-3263 BELGIUM Valley Cottage | NY 10989 | USA IGEL Technology BVBA Phone +1 845 589 5900 FRANCE Researchpark Haasrode 1820 [email protected] | www.igel.com BE Interleuvenlaan 62 IGEL Technology US 3001 Leuven (Heverlee) 57, Esplanade du Général de Gaulle IGEL America Services, LLC FR 92081 PARIS LA DEFENSE CEDEX Phone +32 16 39 47 57 2106 Florence Avenue [email protected] | www.igel.com Phone +33 1 46 96 56 89 Cincinnati | OH 45206 | USA [email protected] | www.igel.fr Phone +1 954 739 9990 [email protected] | www.igel.com

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