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(Ui) Dan User Experience (Ux) Pada Ais Uin Jakarta Menggunakan Metode Heuristic Evaluation Dan Webuse Dengan Standar Iso 13407

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(Ui) Dan User Experience (Ux) Pada Ais Uin Jakarta Menggunakan Metode Heuristic Evaluation Dan Webuse Dengan Standar Iso 13407 ANALISIS USER INTERFACE (UI) DAN USER EXPERIENCE (UX) PADA AIS UIN JAKARTA MENGGUNAKAN METODE HEURISTIC EVALUATION DAN WEBUSE DENGAN STANDAR ISO 13407 Skripsi Sebagai Salah Satu Syarat untuk Memperoleh Gelar Sarjana Komputer (S. Kom) Oleh : MUMTAZ HAYA WARALALO 1113091000059 PROGRAM STUDI TEKNIK INFORMATIKA FAKULTAS SAINS DAN TEKNOLOGI UNIVERSITAS ISLAM NEGERI SYARIF HIDAYATULLAH JAKARTA 2019 M / 1440 H ANALISIS USER INTERFACE (UI) DAN USER EXPERIENCE (UX) PADA AIS UIN JAKARTA MENGGUNAKAN METODE HEURISTIC EVALUATION DAN WEBUSE DENGAN STANDAR ISO 13407 Skripsi Sebagai Salah Satu Syarat untuk Memperoleh Gelar Sarjana Komputer (S. Kom) Fakultas Sains dan Teknologi Universitas Islam Negeri Syarif Hidayatullah Jakarta Oleh : Mumtaz Haya Waralalo 1113091000059 PROGRAM STUDI TEKNIK INFORMATIKA FAKULTAS SAINS DAN TEKNOLOGI UNIVERSITAS ISLAM NEGERI SYARIF HIDAYATULLAH JAKARTA 2019 M / 1440 H i UIN Syarif Hidayatullah Jakarta LEMBAR PERSETUJUAN ANALISIS USER INTERFACE (UI) DAN USER EXPERIENCE (UX) PADA AIS DIN JAKARTA MENGGUNAKAN METODE HEURISTIC EVALUATIONDAN WEBUSEDENGAN STANDAR ISO 13407 Skripsi 0leh: Mumtaz Haya Waralalo 1113091000059 Menyetujui, sen ,J4 ~rnbimbing II, I . I I l)J/ ,.~, DR. Husni . Su ana S.T. M.Sc. Luh Kesuma ~hani, S.T., M.T. NIP. 197710302001121003 NIP. 19780424200801 2022 Mengetahui, Ketua Program Studi Teknik Infonnatika Arini, M NIP. 19760131200901 2001 LEMBARPENGESAHAN Skripsi berjudul "Analisis User Interface (UI) dan User Experience (UX) pada AIS UIN Jakarta Menggunakan Metode Heuristic Evaluation dan Webuse dengan Standar ISO 13407" yang ditulis oleh Mumtaz Haya Waralalo, NIM 1113091000059 telah diujikan dalam sidang Fakultas Sains dan Teknologi UIN Syarif Hidayatullah Jakarta pada 4 Februari 2019. Skripsi ini telah diterima sebagai salah satu syarat memperoleh gelar Sarjana Komputer (S.Kom) pada Program Studi Teknik Infonnatika. Jakarta, 4 Februari 2019 Tim Penguji Penguji I, Penguji II, nty Eka M, M.Kom AnifHanifa Setyanigrum, M.Si NIP. 197608052009122003 NIDN.072802034038997 Tim Pembimbing Luh Kesuma Wardhani, S.T., M.T. NIP. 19780424200801 2022 Mengetahui, Ketua Program Studi Teknik Infonnatika Arini, T NIP. 19760131200901 2001 iii Em '5zsmrz (1."".' .1Ii taW'" .-!D' PERNYATAAN ORISINALITAS Dengan ini saya menyatakan bahwa: 1. Skripsi ini merupakan hasil karya asli saya yang diajukan untuk memenuhi salah satu persyaratan memperoleh gelas Strata 1 di UIN Syarif Hidayatullah Jakarta 2. Semua sumber yang saya gunakan dalam penulisan ini telah saya cantumkan sesuai dengan ketentuan yang berlaku di UIN Syarif Hidayatullah Jakarta 3. Apabila di kemudian hari terbukti karya ini bukan hasil karya asli saya atau merupakall hasil jiplakan karya orang lain, maka saya bersedia menerima sanksi yang berlaku di UIN SyarifHidayatullah Jakarta 1113091000059 tV PERNYATAAN PERSETUJUAN PUBLIKASI SKRIPSI Sebagai civitas akademik UIN Syarif Hidayatullah Jakarta, saya yang bertanda tangan di bawah ini: Nama : Mumtaz Haya Waralalo NIM : 1113091000059 Program Studi : Teknik Informatika Fakultas : Sains dan Teknologi Jenis Karya : Skripsi demi pembuatan ilmu pengetahuan, menyetujui untuk memberikan kepada UIN Syarif Hidayatullah Jakarta Hak Bebas Royalti Noneksklusif (Non-exclusive Royalti Free Right) atas karya ilmiah yang berjudul: ANALISIS USER INTERFACE (UI) DAN USER EXPERIENCE (UX) PADA AIS UIN JAKARTA MENGGUNAKAN METODE HEURISTIC EVALUATION DAN WEBUSE DENGAN STANDAR ISO 13407 beserta perangkat yang ada (jika diperlukan). Dengan Hak Bebas Royalti Noneksklusif ini UIN Syarif Hidayatullah Jakarta berhak menyimpan, mengalihmedia/ formatkan, mengelola dalam bentuk pangkalan data (database), merawat, dan mempublikasikan tugas akhir saya selama tetap mencantumkan nama saya sebagai penulis/ pencipta dan sebagai pemilik Hak Cipta. Demikian pernyataan ini saya buat dengan sebenarnya. Jakarta, 4 Februari 2019 Mumtaz Haya Waralalo (…………………………………………..) v UIN Syarif Hidayatullah Jakarta KATA PENGANTAR Puji syukur penulis panjatkan kehadirat Allah SWT yang telah melimpahkan rahmat, taufik serta hidayah-Nya sehingga penulis dapat menyelesaikan skripsi ini. Proses penyelesaian skripsi ini tidak lepas dari bantuan, dukungan, saran, serta kritik dari berbagai pihak, oleh karena itu penulis ingin menyampaikan terima kasih kepada : 1. Allah SWT yang telah memberikan nikmat, rahmat, dan karunia-Nya kepada penulis. 2. Ibu Arini, M.T. selaku Ketua Program Studi Teknik Informatika dan Bapak Feri Fahrianto, M.Sc. selaku Sekretaris Program Studi Teknik Informatika. 3. Bapak DR. Husni Teja Sukmana, S.T., M.Sc, selaku Dosen Pembimbing I dan Ibu Luh Kesuma Wardhani, S.T., M.T., selaku Dosen Pembimbing II yang telah memberikan bimbingan, masukan, serta saran sehingga skripsi ini dapat diselesaikan dengan baik. 4. Bapak dan Ibu Dosen Program Studi Teknik Informatika Fakultas Sains dan Teknologi UIN Syarif Hidayatullah Jakarta yang telah memberikan ilmu kepada penulis di dalam maupun di luar kelas. 5. Kedua orang tua penulis, DR. Sya’ban Muhammad, MA. Dan DRA. Gefarina Djohan, MA. yang senantiasa memberikan doa, dukungan, dan motivasi kepada penulis. 6. Bariaty Satria, Tamara Yoandianissa, Fansi Lantara, Iwana Asmarani, dan Latifa Ayu Lestari, sahabat-sahabat terbaik sejak di bangku sekolah. Terima kasih telah menemani penulis hingga saat ini. Terima kasih atas doa, dukungan, dan semangatnya. 7. Kepada Nadya, Rizka, Amanda, Syifa, Wafira, Wanti, dan Alia, dan BAYTI STUDIO, terima kasih telah menemani penulis selama lima tahun masa kuliah. 8. Teman-teman grup #Wisuda2019 (Dimas Octaviano, S.Kom, Rizka, Arya, Muchtar, Febrian, Aqin, Abdur, dkk) yang selalu menyemangati vi UIN Syarif Hidayatullah Jakarta dan mendoakan agar bisa segera wisuda di tahun 2019 ini. Semoga do’a ini juga berbalik kepada kalian, Aamiinn! 9. Sahabat-sahabat HMI Komisariat Fakultas Sains dan Teknologi, terkhusus Apriliyanto Pambudi dan Subarkah Nur Hidayat. Abangda Zainuddin Asri, Abangda Ridho Anhar, Kakanda Sabfauzi, dan Kakanda Adi Prayoga yang telah banyak membantu penulis selama beberapa tahun sebagai mahasiswa dan juga aktivis. 10. Kawan-kawan Rekan Pengurus HMI Cabang Ciputat 2018-2019, Ketum Tharlis Dian Syah Lubis beserta Jajaran, Ketum BPL Agustina Permatasari beserta Jajaran. Terima kasih atas dukungannya kepada penulis sehingga dapat menyelesaikan perkuliahan dengan tenang dan bahagia. 11. Kawan-kawan Rekan Pengurus KOHATI HMI Cabang Ciputat 2018- 2019. Karlina, Vanya, Quro, Maw, Barid, Tira, Onet, Fairuz, Masnia, dan semua yang sangat penting mendukung penulis selama satu periode yang sangat berdinamika dan menyenangkan ini. 12. Semua pihak yang tidak dapat penulis sebut satu persatu yang telah membantu dalam penyelesaian penulisan skripsi ini. Akhirnya, dengan segala kerendahan hati penulis menyadari masih banyak terdapat kekurangan-kekurangan, sehingga penulis mengharapkan adanya saran dan kritik yang bersifat membangun demi kesempurnaan skripsi ini. Jakarta, 4 Februari 2019 Mumtaz Haya Waralalo 1113091000059 vii UIN Syarif Hidayatullah Jakarta Nama : Mumtaz Haya Waralalo Program Studi : Teknik Informatika Judul : Analisis User Interface (UI) dan User Experience (UX) pada AIS UIN Jakarta Menggunakan Metode Heuristic Evaluation dan Webuse dengan Standar ISO 13407 ABSTRAK Pada saat ini ilmu pengetahuan dan teknologi berkembang dengan sangat pesat dalam memudahkan kita melakukan aktivitas di berbagai kegiatan keseharian. Hampir semua organisasi, perusahaan, hingga pemerintahan melakukan seluruh kegiatannya menggunakan sistem digital dalam setiap pelayanannya. Dalam berbagai sektor, ada bagian penting yang memerlukan sistem akademik dengan data yang terstruktur, yakni sistem pada perguruan tinggi negeri di Indonesia, salah satunya ialah Universitas Islam Negeri (UIN) Syarif Hidayatullah Jakarta. Berdasarkan kuesioner yang dilakukan terhadap 35 responden yang diambil dari berbagai mahasiswa di 11 fakultas yang ada di UIN Jakarta, dan dengan pengukuran menggunakan metode heuristic evaluation dan web usability tool evaluation (webuse) sesuai standar ISO 13407, maka didapatkan hasil yang menunjukkan bahwa AIS UIN Jakarta masih memiliki tampilan yang biasa saja, kurang menarik hingga tidak menarik dengan total nilai interface dan usability 46,33%. Untuk itu, penulis membuat rekomendasi AIS UIN Jakarta dengan kembali menggunakan metode dan standar yang sama dengan evaluasi pada AIS sebelumnya untuk meningkatkan nilai interface dan usability AIS pada aspek penilaian Flexibility and efficiency of use, Aesthetic and minimalist design, dan Help users recognize, diagnose, and recover from errors dan juga pada aspek standar Causality, Visible Constraints, Mapping, Transfer Effects dan Population Stereotypes. Setelah dilakukan parameter pengukuran pada rekomendasi AIS UIN Jakarta, didapatkan hasil bahwa responden menilai sistem informasi akademik AIS tersebut memiliki skala sangat menarik, yakni dengan nilai interface dan usability sebesar 96%. Kata Kunci : Interface, Usability, Heuristic, Webuse, UIN Syarif Hidayatullah Jumlah Pustaka : 10 Buku + 5 Jurnal + 2 Website Jumlah Halaman : VI Bab + XV Halaman + 111 Halaman viii UIN Syarif Hidayatullah Jakarta Author : Mumtaz Haya Waralalo Major : Informatics Engineering Title : User Interface (UI) and User Experience (UX) Analysis on AIS UIN Jakarta Using The Heuristic Evaluation and Webuse Method With ISO 13407 Standard ABSTRACT At this time science and technology are developing very rapidly in facilitating us to carry out activities in various daily activities. Almost all organizations, companies, and governments carry out all activities
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