Hardware Requirements This guide details the critical points of installing the IntraVet from specifi c technology requirements to explicit hardware recommendations.

communication • organization • practice management • clinical services Supported Workstation Operating Supported Workstation Systems: Business – SP1 Vista Windows® • – SP1 Ultimate Vista Windows® • 7 Professional Windows® • 8 Professional Windows® • exclusions. system ***See for operating below notes Supported Server Operating Systems: Operating Supported Server ServerWindows® 2003 – SP2 • ServerWindows® 2008 • ServerWindows® 2012 Standard • Business – SP1 Vista Windows® • – SP1 Ultimate Vista Windows® • 7 Professional Windows® • 8 Professional Windows® • exclusions. system ***See for operating below notes than 4 GB of RAM in your more utilize able to be To **Note: use a 64-bit OS will need to you server, 10-25 Workstations 1-9 Workstations *For practices with 25 or more Workstations, please call please call Workstations, with 25 or more practices *For Support Server for Dedicated IntraVet recommendations. i5 • Intel® Core™ • 4 GB • 250 GB or larger • DVD-ROM of 1024x768 resolution) Monitor (Capable • LCD • See below • Gigabit least 8 available • At • Intel® Xeon® • 8-32 GB (variable with # of workstations) (RAID 1) mirrored 2 or faster, SATA TB 7200 RPM • 2 • DVD-ROM 1024x768 resolution) of Monitor (Capable • LCD • Server OS grade • Gigabit least 4 available • At • Intel® Core™ i5 • Intel® Core™ • 8 GB (RAID 1) mirrored 2 or faster, SATA TB 7200 RPM • 1 • DVD-ROM of 1024x768 resolution) Monitor (Capable • LCD 7 or 8 Professional Windows • • Gigabit least 4 available • At Workstation Dedicated Server - Dedicated Server - Server RAM RAM RAM Monitor Monitor Monitor USB Ports USB Ports USB Ports Processor Processor Processor Optical Drive Optical Drive Optical Drive Hard Drive(s) Hard Hard Drive(s) Hard Hard Drive(s) Hard ¹The use of Digital Integration, attaching images or documents to patient records and/or being paperless may require additional hard drive space. drive additional hard and/or being paperless require may patient records Integration, attaching images or documents to use of Digital ¹The third-party workflow such as the network, many variables of computers, use and the general number Speed and performance by *Note: impacted software are practice. of your available drivers including lab machines have this does not mean that all peripherals Build 300 and higher, with IntraVet While**Note: work a 64-bit OS is able to Server not supported 2003 X64, XP 64-bit and Vista 64-bit are compatibility. 64-bit OSs. for driver specifications the manufacturer’s to refer for them. Please concerns for any Notes the Configuration to refer Please Build 300 and higher. only supported 7 and Server are systems Windows *** Note: on IntraVet 2008 operating systems. reported for these operating Ethernet Adapter Ethernet Ethernet Adapter Ethernet Ethernet Adapter Ethernet Operating System Operating System

IntraVet Hardware Requirements 2 Configuration Notes Server/Terminal Server IntraVet 4.5 andhigher Recommendations for Multi DatabaseOffices IntraVet Software Windows Home Terminal Server Upgrade Paths Workstations Multiple Sites Versions of Server andnote setupbefore upgrading to Build144. • Below allappointments Build144,appointmentcalendarwillbedeleted; pleaseprint beonBuild180orhigherto• Must upgrade to Build246. andnote setupbefore all reservations willbeerased;pleaseprint upgrading to Build260. beonBuild246orhigherto• Must upgrade to Build260**Below Build 260boarding beonBuild260orhigherto• Must upgrade to Build300. beonBuild290orhigherto• Must upgrade to Build350. beonBuild292orhigherto• Must upgrade to Build352. beonBuild300orhigherto• Must upgrade to IntraVet 4.5and higher. RECOMMENDED specs. • 10IntraVet instances canrunonadedicated Terminal meeting Server • uses1.75GBofRAM. • IntraVet runningontheserver • For Remote Desktop (Terminal Services) connections in any capacity (thinclients, inany capacity remote connections • For Services) Remote Desktop (Terminal onthecomputer iscorrect. andensure the setto date M/D/YY style –Have• Region Settings short Time Zone andHard Cards DiskDrives. (NIC) (HDD) Interface Hubs, Network • Power shouldbedisabledfor Management theOperatingSystem, USBRoot for future enhancements, memory 32-bitcolorandaresolution of1024x768. to• Recommended installhigherresolution monitors andvideocards withadditional Administrator group. • The accountusedto installIntraVet andrunIntraVet updates mustbeamemberofthe • For of10ormore configurationis workstations, networks required. adedicated server onthecomputer iscorrect. andensure the setto date M/D/YY style –Have• Region Settings short Time Zone andHard Cards DiskDrives. (NIC) (HDD) Interface Hubs, Network • Power shouldbedisabledfor Management theOperatingSystem, USBRoot for future enhancements, memory 32-bitcolorandaresolution of1024x768. to• Recommended installhigherresolution monitors andvideocards withadditional theAdministrator group. • The accountusedto installIntraVet andinstallIntraVet updates mustbeamemberof • GrantAllUsersFull Control to theIntraVet orChangepermissions folder. asINTRAVET SERVER. • IntraVet Version 4.0:Share folder theINTRAVET thatiscreated installation SERVER during Build352andbelowVO aswell as V4.5 andhigher.**) • Share theINTRAVET folder thatiscreated installationasINTRAVET. during (**IntraVet at800.422.8875. hasmore your IntraVet practice than1database,• If pleasecontact Support • IntraVet 4.5andhigheronlyallows for there to be1Databaseperphysical server. databaseishoused. • Terminal isrequired for Services remote accessfrom alocationotherthanwhere the • NoHomeeditionof forWindows usewithIntraVet. issupported Services) uses500MBofRAM. Services) (via Each instanceofIntraVet runningontheserver Terminal orRemote Desktop Services rather thanusingtheDataserver. aDedicated locations orin-houseconnections), Terminal shouldbeimplemented Server

3 simply sophisticated practice management User must have Administrator group Administrator User must have membership on local workstation in a Domain. We recommend the use of local user accounts and not using your Microsoft Account to log to Microsoft and not using your Account the use of local user accounts recommend We Windows. into function remain sole purposed and that you refrain from installing other applications on them. from refrain sole purposedfunction and that you remain with a point of entryoutside source network. your to expert further to network in this area your configuration. Alternatives understand the risks given host discuss with them include incorporating to want to a standalone computer may you a workgroup. or converting domain to your IntraVet • IntraVet Build 352 and below is not recommended to be installed in a Domain. to is not recommended Build 352 and below • IntraVet in a Domain; 4.5 and higher can be installed be the Domain will need to Version • IntraVet supported a third-party technician. by hardware industry• Standard that servers best practices controller a domain recommend providing an provide can potentially such as the installation of software on a domain controller • Additions or another provider hardware consult your you recommend we questions, any • If have you • IntraVet Build 350 and below have been tested with and, due to a few due to 8 and, Windows with been tested have Build 350 and below • IntraVet further 8 or ServerWindows they 2012. For not be supported will minor limitations, on please see: information http://pattersonsupport.custhelp.com/app/answers/detail/a_id/17532/kw/17532. Server 8 and Windows 2012 with been tested have 4.5 and higher and Build 352 • IntraVet 8 or Windows not all peripherals work with may However, passed. and have Standard further Server please see: information 2012. For http://pattersonsupport.custhelp.com/app/answers/detail/a_id/17532/kw/17532. functionality Build 350 and below: If use the mouseover within the Appointment you • For from the mouse is moved until will flicker displays detail that the appointment Calendar, appointment. that over hovering functionality Build 350 and below: use the mouseover If Appointment within the you • For from the mouse is moved will flicker until displays detail that the appointment Calendar, appointment. that over hovering you until Reservation will not refresh a Boarding buttons saving After the navigation locations. the button the mouse over move is This section or a line note cannot be edited. note has been saved, the SOAP Once 8 this Windows settings.**With in personalization Theme Classic Windows using resolved section, only the text size” “Change under the Properties Display going into by is resolved 9 or below. size Bars to Title and editing the Note - The above concerns regarding the Appointment Calendar, Boarding Reservations and SOAPS are all resolved Reservations all resolved and SOAPS are Boarding the Appointment Calendar, regarding concerns above - The Note in Build 352. Build 352 Build Concerns 350 and below 350 and and higher and and Server 2008 R2 Server 64-bit Concerns 2012 with IntraVet 4.5 4.5 2012 with IntraVet Domain or Workgroup Windows 8 32-bit and Windows 8 32-bit Windows 8 and Server Windows 8 and Server Windows 8 and Server 8 and Server Windows 2012 with IntraVet Build Build 2012 with IntraVet User must have Administrator rights to Administrator User must have Workgroup on a use IntraVet Windows 8 Suggestions IntraVet Permissions IntraVet Configuration Notes (cont.) Notes Configuration

IntraVet Hardware Requirements 4 Turbo DYMO LabelWriter 450 Twin DYMO LabelWriter 450 6520All-in-one HP Photosmart M401N HP LaserJet Printer Network Components Printer Notes Printers andScanners Network Component Notes Configuration Network Component ! Voice over Wireless Network Switch/ Interface Card IP (VOIP) NIC –Network and Size To accessourNetworkingGuidelines,please visitFAQ 11388 Printer Paper Router runningonGigabitspeeds. • Please note thattheuseofa isnot issuesifyour PhoneVOIP network System may causeperformance thenightlybackup. • Notrecommended thatperforms ortheworkstation for theserver may drops, result innetwork slowness andlossofdata.) • using The useofwireless isonlysupported Terminal (Useofwireless without Services. Terminal Services provides connection amore stable, faster, andreliable experience.) isrecommended thatcomputers capableofGigabitspeedsuseawired (A• It wired connection. Dot matrix printers are not supported withIntraVet. are printers matrix notsupported • Dot issues withHPstandards. incompatibility • IntraVet doesnotrecommend usingBrother, dueto printers driver Canon, orMinolta guarantee that allotherHPmodelswillproduce optimalresults. above section have beentested andare to work known withIntraVet. IntraVet makesno • IntraVet recommends usingHewlett-Packard printers. (HP)LaserJet The printers listed inthePrinters •LandscapeOrientation •30252Address Client and Patient Labels •LandscapeOrientation •30258Diskette Prescription Labels 3Com – PCMCIA or Intel 3Com –PCMCIA orIntel Integrated wireless 802.11G Wireless 3Com orCisco Technology 3Com –PCI Label printer Label printer Clinical imageprinter printer Office Utilization • format Three-card-per-page CardsReminder •LandscapeOrientation •30330Return X-ray Labels 3Com orCisco Technology 100base T Intel ProIntel Realtek 3Com Wireless only. isDocument Scanner isnotsupported. Notes Gigabit Technology 3Com orCisco Intel ProIntel Realtek 3Com •PortraitOrientation •Continuous Wide Receipt Paper Laptop Solution 3Com Megahertz 3Com Megahertz series PCcardsseries

5 simply sophisticated practice management Symantec Endpoint 12.1. Symantec Office 4.5 and higher. are supported Build 352 and below 2013 and with IntraVet IntraVet high speedhave It in the office Internet access. that at least one computer is recommend Industry Standard. these be configured to run after hours to prevent any any kind of impactto prevent to run after hours within these be configured IntraVet. • It is not suggested to have the synchronizations run during the business day. It that is suggested run during the business day. the synchronizations • It have to is not suggested

• LifeLearn Small Animal 8 and Equine will be the only supported LifeLearn integrations with IntraVet 4.5 with IntraVet integrations will be the only supported and Equine Small Animal 8 LifeLearn • LifeLearn and higher. reinstall, if the need to and higher; 4.5 IntraVet to however, will update of LifeLearn versions • Previous be installed. arises will be able to only Small Animal 8 and Equine of LifeLearn. version previous • Contact your our sales department upgrade details to at 877.422.8838 for • FieldVet is not supported 352 or below. must be on Build 4.5; you with IntraVet • FieldVet • Backup4all is the recommended software for local backups software on the Server. • Backup4all for is the recommended the week, of each day along for up with folders set of 3 external drives, a rotation hard recommend We • with monthly and year-end backup options. taking are • It you view the external the backup to log daily and ensure is highly recommended offsite. drives backup solution that IntraVet and is the only automated 4.5 and higher, IntraVet with is available • Pattlock information. more supports. call 1.877.422.8838 for Please is part backup that for backup process of the nightly 1” “Step is a there 4.0 • Starting with IntraVet folder this export, database; a SQL export is the IntraVet along with This of the IntraVet IntraVet. 4.0), can then be backed up Server with version folder IntraVet 4.5 and higher and the (with version 2). It (Step drive is very an external to hard y. run nightl important are both of these steps that Internet Please note – Patterson Veterinary is not responsible for any invoices or charges or charges any invoices for is not responsible Veterinary note – Patterson Please or IT support vendor. hardware of a third-party the use from incurred Deviation from this list may result in technical problems, errors and malfunctions. errors in technical problems, this list may result from Deviation Guide prior to configuring your hardware, Installation the IntraVet consult Please network and software. Tools Client Microsoft Office Microsoft ! ! Battery Backups Backup Client Communication Tools Notes Tools Communication Client FieldVet Notes FieldVet Communication Communication LifeLearn FieldVet For the most up-to-date version of our hardware requirements requirements the most up-to-date of our hardware For version 11388. and networking please visit FAQ guidelines, Additional Items Backup LifeLearn Notes LifeLearn Anti-Virus Software Anti-Virus

IntraVet Hardware Requirements 6 purchasing orinstalling hardware orsoftware. if youhave any questionsor concerns priorto Representative orthePatterson Technology Center Pleaseconsult yourPatterson VeterinaryTechnology Support fax:651.348.3498 Support 800.422.8875 Support: intravet.com Effi ngham,IL62401 P.O. Box 1267 1201 Althoff Drive Patterson TechnologyCenter All rights reserved. I150008(8/14) reserved. All rights Copyright ©2014Patterson Companies, Inc.

7 simply sophisticated practice management IntraVet Hardware Requirements communication • organization • practice management • clinical services I150008 (9/14) simply sophisticated practice management.