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Inside TAO: Documents Reveal Top NSA Hacking Unit

By SPIEGEL Staff

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The NSA's TAO hacking unit is considered to be the intelligence agency's top secret weapon. It maintains its own covert network, infiltrates computers around the world and even intercepts shipping deliveries to plant back doors in electronics ordered by those it is targeting.

In January 2010, numerous homeowners in San Antonio, Texas, stood December 29, 2013 – 09:18 AM baffled in front of their closed garage doors. They wanted to drive to work or head off to do their grocery shopping, but their garage door Print Send openers had gone dead, leaving them stranded. No matter how many

Feedback times they pressed the buttons, the doors didn't budge. The problem primarily affected residents in the western part of the city, around Comment | 35 Comments Military Drive and the interstate highway known as Loop 410.

Tweet 4,383 Recommend 16k In the United States, a ANZEIGE country of cars and commuters, the mysterious From DER SPIEGEL garage door problem quickly became an issue for local politicians. Ultimately, the municipal government solved the riddle. Fault for the error lay with the United States' foreign intelligence service, the , which has offices in San Antonio. Officials at the agency were forced to admit that one of the NSA's radio antennas was broadcasting at the same frequency as the garage door openers. Embarrassed officials at the intelligence agency promised to resolve the issue as quickly as possible, and soon the doors began opening again.

It was thanks to the garage door opener episode that Texans learned just how far the NSA's work had encroached upon their daily lives. For quite some time now, the intelligence agency has maintained a branch with around 2,000 employees at , also in San Antonio. In 2005, the agency took over a former Sony computer chip plant in the western part of the city. A brisk pace of construction commenced inside The article you are reading originally appeared in German in issue 1/2014 (December 30, 2013) this enormous compound. The acquisition of the former chip factory at of DER SPIEGEL. Sony Place was part of a massive expansion the agency began after the

Click on the links below for more information about events of Sept. 11, 2001. DER SPIEGEL's history, how to subscribe or purchase the latest issue of the German-language edition in On-Call Digital Plumbers print or digital form or how to obtain rights to reprint SPIEGEL articles. One of the two main buildings at the former plant has since housed a

1 of 4 01/31/2014 08:00 PM The NSA Uses Powerful Toolbox in Effort to Spy on G... http://www.spiegel.de/international/world/the-nsa-us...

Frequently Asked Questions: Everything You Need sophisticated NSA unit, one that has benefited the most from this to Know about DER SPIEGEL expansion and has grown the fastest in recent years -- the Office of Six Decades of Quality Journalism: The History of Tailored Access Operations, or TAO. This is the NSA's top operative unit DER SPIEGEL -- something like a squad of plumbers that can be called in when normal A New Home in HafenCity: SPIEGEL's New Hamburg HQ access to a target is blocked. Reprints: How To License SPIEGEL Articles According to internal NSA documents viewed by SPIEGEL, these on-call digital plumbers are involved in many sensitive operations conducted by American intelligence agencies. TAO's area of operations ranges from counterterrorism to cyber attacks to traditional espionage. The NSA Spying Scandal documents reveal just how diversified the tools at TAO's disposal have become -- and also how it exploits the technical weaknesses of the IT National Security Agency industry, from Microsoft to Cisco and Huawei, to carry out its discreet and efficient attacks. Government Communications Headquarters The unit is "akin to the wunderkind of the US intelligence community," United States says Matthew Aid, a historian who specializes in the history of the NSA. United Kingdom "Getting the ungettable" is the NSA's own description of its duties. "It is not about the quantity produced but the quality of intelligence that is important," one former TAO chief wrote, describing her work in a Related SPIEGEL ONLINE links document. The paper seen by SPIEGEL quotes the former unit head stating that TAO has contributed "some of the most significant Shopping for Spy Gear: Catalog Advertises NSA Toolbox (12/29/2013) intelligence our country has ever seen." The unit, it goes on, has "access to our very hardest targets." Friendly Fire: How GCHQ Monitors Germany, Israel and the EU (12/20/2013) A Unit Born of the Internet Oil Espionage: How the NSA and GCHQ Spied on OPEC (11/11/2013) Defining the future of her unit at the time, she wrote that TAO "needs to

Fresh Leak on US Spying: NSA Accessed Mexican continue to grow and must lay the foundation for integrated Computer President's Email (10/20/2013) Network Operations," and that it must "support Computer Network

Quantum Spying: GCHQ Used Fake LinkedIn Pages Attacks as an integrated part of military operations." To succeed in this, to Target Engineers (11/11/2013) she wrote, TAO would have to acquire "pervasive, persistent access on

Ally and Target: US Intelligence Watches Germany the global network." An internal description of TAO's responsibilities Closely (08/12/2013) makes clear that aggressive attacks are an explicit part of the unit's tasks. In other words, the NSA's hackers have been given a government mandate for their work. During the middle part of the last decade, the Related internet links special unit succeeded in gaining access to 258 targets in 89 countries -- nearly everywhere in the world. In 2010, it conducted 279 operations "Washington Post": Bericht über Cyber-Attacken worldwide. 2011 Indeed, TAO specialists have directly accessed the protected networks of SPIEGEL ONLINE is not liable for the content of external web pages. democratically elected leaders of countries. They infiltrated networks of European telecommunications companies and gained access to and read mails sent over Blackberry's BES email servers, which until then were Get Mobile with Our New App believed to be securely encrypted. Achieving this last goal required a "sustained TAO operation," one document states.

This TAO unit is born of the Internet -- created in 1997, a time when not even 2 percent of the world's population had Internet access and no one had yet thought of Facebook, YouTube or Twitter. From the time the first TAO employees moved into offices at NSA headquarters in Fort Meade, Maryland, the unit was housed in a separate wing, set apart from the rest of the agency. Their task was clear from the beginning -- to work around the clock to find ways to hack into global communications traffic.

Recruiting the Geeks

To do this, the NSA needed a new kind of employee. The TAO workers Download It Today: 'DER SPIEGEL in English' Now Available for iPhone authorized to access the special, secure floor on which the unit is located are for the most part considerably younger than the average NSA staff member. Their job is breaking into, manipulating and exploiting European Partners computer networks, making them hackers and civil servants in one. Many resemble geeks -- and act the part, too. Presseurop Indeed, it is from these very circles that the NSA recruits new hires for Until we meet again its Tailored Access Operations unit. In recent years, NSA Director Keith European Union: Meteor Alexander has made several appearances at major hacker conferences in the United States. Sometimes, Alexander wears his military uniform, but Politiken at others, he even dons jeans and a t-shirt in his effort to court trust and

Corriere della Sera a new generation of employees.

A Handy Guide to IMU, TARES and Other Taxes The recruitment strategy seems to have borne fruit. Certainly, few if

Napolitano's Recipe to Avert Crisis - Confidence Vote any other divisions within the agency are growing as quickly as TAO. and Support till 2015 There are now TAO units in Wahiawa, Hawaii; Fort Gordon, Georgia; at the NSA's outpost at Buckley Air Force Base, near Denver, Colorado; at its headquarters in Fort Meade; and, of course, in San Antonio.

One trail also leads to Germany. According to a document dating from 2010 that lists the "Lead TAO Liaisons" domestically and abroad as well as names, email addresses and the number for their "Secure Phone," a liaison office is located near Frankfurt -- the European Security Operations Center (ESOC) at the so-called "" at a US military compound in the Griesheim suburb of Darmstadt.

But it is the growth of the unit's Texas branch that has been uniquely

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Newsletter impressive, the top secret documents reviewed by SPIEGEL show. These documents reveal that in 2008, the Texas Cryptologic Center employed Sign up for Spiegel fewer than 60 TAO specialists. By 2015, the number is projected to grow Online's daily newsletter - and get the best of Der to 270 employees. In addition, there are another 85 specialists in the Spiegel's and Spiegel Online's "Requirements & Targeting" division (up from 13 specialists in 2008). The international coverage in your number of software developers is expected to increase from the 2008 In-Box everyday. SPIEGEL ONLINE level of three to 38 in 2015. The San Antonio office handles attacks against targets in the Middle East, Cuba, Venezuela and Colombia, not to mention Mexico, just 200 kilometers (124 miles) away, where the government has fallen into the NSA's crosshairs. Facebook

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Twitter Comments SPIEGEL English 2h Discuss this issue with other readers! @SPIEGEL_English 35 total posts Century of Violence: What World War I Did to the Middle East bit.ly/MF50rL Show all comments Page 1 of 7 Retweeted by JohnNepkins Show Summary 1. Thanks Der Spiegel sneeekysteve 12/29/2013 Nairi Petrossian 1h @NPetrossian Thanks for publishing all the dirt from . I'll respect your journalistic #ArmenianGenocide almost unnoticed by ethics when you start publishing similar articles about Russian and Chinese snooping @SPIEGEL_English. Are Germans protective of on Europe. To date I haven't seen a single article about [...] ▼ their WWI allies? bit.ly/MF50rL Retweeted by tina_chuldzh 2. optional Show Summary w.hamilton 12/29/2013 In the 1980s, the British publisher, Robert Maxwell, allegedly sold $35 million worth Follow @SPIEGEL_English of licenses to stolen copies of INSLAW, Inc.'s PROMIS database software to the Government of Mexico for its law enforcement and intelligence [...] ▼

3. Bugged computers sold at Walmart invisibleman4700 12/29/2013 Yeah, I bought a Toshiba Laptop Windows 7 that had been pre-set with a proxy remote connection. At the time I had called the FBI and the store to report it. Now turns out it was the NSA: "TAO can divert the shipping delivery [...] ▼

4. optional lala 12/29/2013 Fun to imagine the seizures Alexander, Hayden and company must be having reading these articles...

5. NSA TAO license plates spon-facebook-10000353779 12/29/2013 Tea Party patriots have been able to determine 350 car license plate numbers from above photograph of TAO parking lot

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