Brochure automation Open, extensible service lifecycle management for private and hybrid clouds Brochure | HP Cloud Service Automation HP Cloud Service Automation

Overview

HP Cloud Service Automation • Highly automated cloud lifecycle management with a modern, easy-to-use self-service portal for ordering infrastructure and application services in both private and public cloud environments Step beyond traditional IT provisioning • Enterprise-grade service management with highly available architecture, security, and compliance. to reap benefits in cloud • Open, extensible architecture offering support for OpenStack-based HP Cloud OS and TOSCA • Increase agility standards, multi-vendor hardware support, and multi- support • Reduce cost • Core element of HP Converged Cloud Management • Innovate and stay competitive Booming demand for IT services has led many enterprises to embrace . In satisfying the demand for requirements such as immediate access to IT services, storage capacity, and compute power, many companies have augmented their own private infrastructure with the on-demand resources of a public cloud. These same companies are often faced with the task of managing a sprawling, heterogeneous environment that bridges both sides of the .

In solving the problem of demand, another problem has emerged: how to efficiently manage resources and services that span private and public clouds as well as traditional IT.

Up until now, the processes for managing service provisioning have generally been manual, inefficient, and siloed. Such time-expensive processes create a drag on IT, resulting in slow delivery times, costly operation management and dissatisfied users. In a world of unprecedented IT complexity a new approach is needed, one that is specifically designed to meet line-of-business users’ needs: speed, agility and faster time-to-market.

The key to efficiently managing hybrid delivery is using HP Cloud Service Automation for cloud management. As an essential part of HP’s Converged Cloud strategy, HP Cloud Service Automation is the industry’s most complete, open and heterogeneous cloud management platform for managing application and infrastructure services, including OpenStack-based HP Cloud OS. HP Cloud Service Automation helps your organization increase agility by reducing service deployment time from months to minutes, deliver greater value to customers by improving responsiveness, and reduce costs by automating service provisioning. The solution features an open, extensible architecture that supports HP and third-party management tools, enabling you to quickly adapt to changing business requirements while supporting heterogeneous IT environments. Additionally, because HP Cloud Service Automation offers support for HP Cloud OS, multiple , multi-vendor hardware and multiple public cloud service providers, you get a flexible platform for building and managing hybrid cloud services that frees you from the constraints of vendor lock-in. HP Cloud Service Automation is available as part of HP CloudSystem or as a standalone solution.

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Figure 1. HP Cloud Service Automation allows you to broker and manage private cloud, public cloud, and traditional IT services.

Build Consume cloud services cloud services

Traditional Private cloud Managed cloud Public cloud

SLAs Availability, security, performance, compliance, cost

Use cases for HP Cloud Service Automation

Private cloud Enterprises build private clouds for greater security, control and compliance. The entire cloud infrastructure operates behind the organization’s firewall. Instead of using a dedicated infrastructure for each user, a private cloud allows an organization to virtualize its infrastructure and offer infrastructure provisioning and application deployment , reducing service delivery time from months to minutes. Private clouds are often used to deliver infrastructure and applications services for test, development and production environments.

HP Cloud Service Automation can be used within a private cloud environment to manage the entire service provisioning process within a comprehensive, unified solution. Single-tier simple infrastructure services including topology-based designs for HP Cloud OS, as well as sophisticated multi-tiered application services, can be designed using the designing tools, published to a service catalog, and requested via the Service Marketplace.

Characteristics: • Service Marketplace, a self-service portal, for ordering services, featuring a modern, visually appealing, easy-to-use interface that delivers a simplified and seamless consumer-style experience to IT users • Growing library of out-of-the- integration modules with other HP and non-HP products • Infrastructure and application provisioning • Single, comprehensive tool for managing services in a heterogeneous environment with multi-vendor hardware, multi-OS and multiple hypervisors • Secure environment with out-of-the-box integration with HP Tipping Pont and HP ArcSight Logger tools

Benefits: • Faster access to IT services • Secure and compliant services • Cost and time savings

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Hybrid cloud Enterprises use hybrid clouds to deliver a broad catalog of services across private and public cloud environments with a single user experience. This unified approach results in a simplified provisioning experience, a streamlined ordering process, and a reduction in overall IT management costs. Part of the cloud infrastructure operates behind the enterprise’s firewall and part of it operates externally, generally on a service provider’s public cloud network.

A hybrid cloud bridges the need for control and security with external elasticity in the form of on-demand compute, network, and storage resources. A hybrid cloud can offer a seamless, integrated solution to line of business users, regardless of where the requested resources (physical or virtual) are located. With a common toolset for cloud and traditional IT management, built-in monitoring and compliance, multi-vendor and multi-hypervisor support, HP Cloud Service Automation provides a flexible, unified solution for managing the service lifecycle across heterogeneous environments—on both sides of the firewall. HP Cloud Service Automation includes out-of-box integration with public cloud providers such as Amazon EC2, HP Public Cloud and Azure.

Characteristics: • Private and public cloud • Infrastructure and application services • Performance and service level management Hybrid cloud • Compliance and security HP Cloud Service Automation can be used to manage a hybrid cloud environment, Benefits: regardless of where resources are located. • Access to seemingly infinite resources • Focus on your core competencies • Virtually unlimited scaling • Protection in current investment

IT as a service provider For both financial and strategic reasons, many businesses are looking beyond their own IT organizations and to third parties for cloud-based services, increasing the complexity of an already complex environment. Further compounding this situation is the general availability of and ease-of-access to public and managed services, which enables users within a company to directly consume these services themselves, bypassing IT in the process. In both instances, management challenges multiply exponentially, and the threat of security and compliance increases dramatically.

Clearly, IT needs to rethink its current role as a provider of internal infrastructure and services exclusively, and transition into a new, more dynamic role as a broker of internally created and third-party cloud services. HP Cloud Service Automation can help—by helping this new breed of IT brokers manage applications across a mix of environments. With HP Cloud Service Automation, IT can manage cloud and traditional IT using a common toolset, enforce security and compliance with built-in monitoring, and effectively manage services and resources— regardless of location—across the most complex heterogeneous environments, thanks to support for multi-vendor hardware, multi-OS and multiple hypervisors. HP Cloud Service Automation makes it simple and easy for IT to expand its role beyond building internal infrastructure and services, and into brokering internal and external cloud services.

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Characteristics: • Single, comprehensive tool for managing services in a heterogeneous environment • Support for multi-vendor hardware, multi-OS and multiple hypervisors • Public and private cloud, and traditional IT • Security and compliance

Benefits: • Manage entire service lifecycle across heterogeneous environments—on both sides of the firewall • Add value to the organization by fulfilling new role as cloud service broker • Ability to focus on core competencies • Ensure highest levels of quality, availability and performance

Building a cloud solution with HP Cloud Service Automation

HP is uniquely positioned to help your organization succeed in a world where cloud computing, in all its forms, is becoming the norm. With HP Cloud Service Automation you can effectively manage any cloud computing environment, rapidly deliver services, and maintain the highest levels of quality, security, and oversight.

Key benefits of HP Cloud Service Automation include: Choice • Open, extensible architecture featuring OpenStack-based HP Cloud OS and TOSCA support, and support for publicly exposed APIs to facilitate integration with other third-party products • Manage the service lifecycle across heterogeneous environments, on both sides of the firewall • Support for multi-vendor hardware, multi-OS and multiple hypervisors • Rich, out-of-the-box integration modules for HP and third-party products and services, including out-of-the-box access to public cloud providers • Available with CloudSystem or standalone to maximize flexibility

Confidence • Built on highly available architecture and with compliance and governance in mind, HP Cloud Service Automation delivers enterprise-grade functionality • Security—integration with HP Tipping Point to automatically provision and enable security controls when users order cloud services, and integration with HP ArcSight Logger to automate analysis, alerting, reporting, intelligence of logs and events for IT security, operations, Governance, Risk and Compliance (GRC) and log analytics • Deep insight into business functioning with financial and executive business reporting, asset and software license management, and intelligent resource utilization

Consistency • Unified service management experience—streamline, standardize, and automate the process for ordering, provisioning, and managing technology services across all types of environments • Platform for growth—HP Cloud Service Automation can meet any level of demand for the IT services you deliver, allowing your cloud solution to scale as your business grows • Seamless user experience—use the same tool for managing cloud and traditional IT, and for ordering infrastructure and applications services in both private and public environments

5 Brochure | HP Cloud Service Automation HP Cloud Service Automation features

Through the features below, HP Cloud Service Automation provides an open, extensible, enterprise-grade cloud lifecycle management solution for private and hybrid cloud.

Modern user experience • Service Marketplace—easy-to-use self-service portal for ordering and managing cloud service subscriptions, featuring support for custom themes, UI mash-up capabilities, and a clean, modern responsive interface that automatically adjusts for different screen sizes and device types • Advanced modeling tools supporting TOSCA standards—design simple infrastructure or advanced multi-tiered applications services, as well as topology-based infrastructure designs for HP Cloud OS

Secure, enterprise-grade, unified service management • Comprehensive service management—provide security, compliance, resource management, and monitoring by leveraging HP’s deep expertise in operations management • Multi-tenancy—provide secure services to multiple organizations • High availability—eliminate single point of failure for business-critical applications by providing redundancy and fail-over support • Virtual and physical support—provision cloud services on virtualized server environments or physical servers

Open, extensible architecture • Multi-vendor hardware support—provision cloud services on HP or non-HP servers, storage, and networking equipment • Extended flexibility—provide support for multiple hypervisors and public cloud services, such HP Cloud Service Automation features as HP Public Cloud, Microsoft Windows Azure, and Amazon EC2 • Modern user experience • Pre-built platform services—automate provisioning of platform services such as Oracle , • Secure, enterprise-grade, unified IBM WebSphere, Oracle WebLogic, and Microsoft SQL Server via integration with HP Database and service management Automation, as well as integrate with third-party products through public REST APIs • Open, extensible architecture Other features • Multi-level approvals • Approvals for individual lifecycle actions such as start, stop, restart, etc. • Customizable Service Management Console • Database views for reporting • Service Marketplace localized in 12 languages

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HP Services

HP Strategic Advisory and Solution Consulting Services Develop your vision, strategy, and roadmap for your cloud journey. • HP Cloud Management Workshop—strategic executive workshop, which walks customers through understanding cloud and its impact on the customer’s organization, defining the cloud strategy, vision, and initiatives based on business drivers and key objectives and mapping out transformation journey. • HP Service Integration and Management (SIAM) Roadmap Service—maximize business output and minimize the business risk around the transformation toward hybrid delivery and managing multi-supplier eco-system. • HP Management of Organizational Change (MoC)—Identify all stakeholders, how change will impact them, and develop a communication and change plan to provide that the transition to hybrid delivery will be effective and as smooth as possible.

HP Cloud Service Automation Services Accelerate your private/hybrid cloud design and deployment. • HP Cloud Service Automation Foundation—delivers a baseline IaaS/PaaS cloud in as little as 30 days. It provides a single instance CSA deployment and an open architecture foundation and path for future customizations and enhancements. This is a fixed-scope, fixed-price offering delivering rapid value through the use of standard, out-of-the-box (OOB) features. • HP Cloud Service Automation Advanced offering—delivers an enterprise-class managed IaaS/ PaaS cloud anchored by a robust, production-scale CSA instance. This flexible and modular offering delivers rapid value through the use of both standard and advanced features. This caters for more sophisticated use such as flexing, leasing, chargeback/showback and service management. • HP Cloud Maps—feature easy-to-use, pre-packaged, and tested service designs that accelerate the deployment of mainstream applications in cloud environments. HP Cloud Maps save you weeks or even months when designing cloud services, increasing flexibility for enterprises and creating new revenue opportunities for service providers. • HP Education and Solution Management—ensuring customer success and solution adoption by providing the user training and post implementation services needed by customer staff to increase their productivity with the solution set.

7 Brochure | HP Cloud Service Automation Cloud service automation you can trust

Adopting cloud computing allows your organization to meet unprecedented demand for resources, applications, and services. But without a unified lifecycle management system the complexity of interacting with multiple cloud environments can be overwhelming. HP Cloud Service Automation allows enterprise IT groups to adhere to service-level agreements by better controlling processes, providing flexibility and scalability, and enabling innovation.

Next steps

To find out more about how IT can better manage private, public, or hybrid cloud environments and build a stronger partnership with business stakeholders, contact your HP Software representative or HP preferred partner. For more information on HP Cloud Service Automation to help you get up and running quickly, go to hp.com/go/CSA.

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© Copyright 2012–2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Hyper-V are U.S. registered trademarks of Microsoft Corporation. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. 4AA4-1753ENW, December 2013, Rev. 3