We Do Ordinary Things
TOGETHER WE DO EXTRA ORDINARY THINGS SUSTAINABILITY REPORT CONSOLIDATED NON-FINANCIAL STATEMENT PURSUANT TO ITALIAN 2020 LEGISLATIVE DECREE 254/2016 02 2020 Banco BPM S.p.A. Piazza F. Meda, 4 Milano GRUPPO.BANCOBPM.IT 01 GRUPPO BANCO BPM SUSTAINABILITY REPORT 2020 CONSOLIDATED NON-FINANCIAL STATEMENT PURSUANT TO ITALIAN LEGISLATIVE DECREE 254/2016 02 2020 03 GRUPPO BANCO BPM SUSTAINABILITY REPORT 2020 Letter to our Stakeholders Dear readers, Today more than ever, looking at the year we’ve just experienced is difficult, even painful, but this document can offer us the opportunity to look back and realise what tools, energy and resources we have been able to deploy during this difficult time. Indeed, the pandemic has caused fear and uncertainty, but we never backed down - we couldn’t - and, in response to the unexpected, we took swift action, mobilising human and financial resources which turned out to be fundamental for the stability of our economic and social system. We were able to react thanks to our structure, which is both solid and flexible, the experience of our management, the development of solutions for working remotely, safely, and the commitment of every one of our colleagues, thanks to which were able to ensure that our customers were never lacking support, albeit with new methods. In the year that has just come to a close, we developed new procedures to accelerate the deployment of the measures adopted by the government and to support the country by granting payment moratoria, suspending loan instalments, disbursing and renegotiating loans backed by public guarantees and providing advances on wage guarantee fund payments, but also by activating extraordinary voluntary measures, like setting aside € 5 billion in emergency response funds.
[Show full text]