Ref: MACH 001A

Date: 22.06.2020 Dear Colleague,

As you will be aware Council, & Council and their respective partners currently provide joint front door services (i.e. information and advice, safeguarding and early help for children and young people) via the South Tees Multi-Agency Children’s Hub (MACH). In addition, they provide joint Local Authority Designated Officer (LADO) services to investigate allegations made against professionals who are providing services to children and young people.

Due to a number of factors, the decision has been taken to disband the current model and revert to two separate services from 1st July 2020: will manage its own front door and LADO services from its offices in Middlesbrough, alongside relevant partners; whilst Redcar & Cleveland Borough Council will provide their front door and LADO services with their partners from the current location of Daisy Lane, .

This means that from the 1st July 2020, you will need to contact the relevant front door service based on the address of the child/children pertinent to the referral (in the same way you did prior to the MACH commencing in June 2019). The SAFER referral form will not change. The only differences are the phone and email addresses you will need to use, as follows:

 For information/advice or referrals for Middlesbrough residents, you will need to phone 01642 726004 or email [email protected] from 1.7.20

 For information/advice or referrals for Redcar & Cleveland residents, you will need to phone 01642 130700 or email [email protected] from 1.7.20.

Contact details for LADO referrals will also change from the 1st July 2020. Based on the business address of the professional, you need to refer to either Middlesbrough or Redcar & Cleveland as follows:

 For addresses that fall within the boundary of Middlesbrough Council, you will need to phone 01642 726004 or email [email protected] from 1.7.20.

 For addresses that fall within the boundary of Redcar & Cleveland, you will need to phone 01642 130700 or email [email protected] from 1.7.20.

Please be assured that our multi-agency strategic partners remain committed to the principles of working together across the South Tees to deliver a joined-up approach for children and families, to enable them to access consistent advice, support and services across the region.

If you require any further information, please contact:

For Middlesbrough: Amanda Richardson at [email protected]

For Redcar & Cleveland: Debbie Harrison at [email protected]

Thank you for your ongoing support in this matter.

Kind regards

Linda Bulmer, Catherine Parry, Assistant Director for Children and Families, Director Children’s Care, Borough Council Middlesbrough Council [email protected] [email protected]