THE

NAPLES HANDBOOK

January 2018

1/96 Table of Contents

FOREWORD/ BENVENUTI A NAPOLI / WELCOME TO NAPLES

PART 1 -NAPLES PROFILE

SECTION 1 - OVERVIEW OF ITALY SECTION 2 - NAPLES SECTION 3 – NATO AND JFC HQ NAPLES ORGANIZATION SECTION 4 - THE CANADIAN COMMUNITY

PART 2 – SPONSORSHIP AND YOUR HHT TO NAPLES

SECTION 1 – SPONSORSHIP SYSTEM SECTION 2 - HOUSE HUNTING TRIP (HHT) SECTION 3 – FINDING ACCOMMODATIONS SECTION 4 – UNIQUE NATURE OF ITALIAN HOUSING SECTION 5 – FINDING AND SECURING THE RIGHT PLACE

PART 3 – LEAVING CANADA

SECTION 1 – CIVIL OBLIGATION SECTION 2 – DOCUMENTATION ISSUES SCHOOL DOCUMENTS CANADIAN DRIVER’S LICENCE CANADA CUSTOMS EMPLOYMENT AND IMMIGRATION CANADA DND IDENTITY CARD FAMILY MEMBER ID CARDS SOCIAL INSURANCE NUMBERS FOR TEENS SECURITY CLEARANCE PASSPORTS (Green and blue) / SOJOURNER’S PERMIT INTERNATIONAL CERTIFICATION OF VACCINATION (YELLOW BOOK) MEDICAL AND DENTAL RECORDS MEDICAL AND DENTAL INSURANCE SECTION 3 – PRE-DEPLOYMENT TRAINING SECTION 4 – MILITARY CLOTHING / UNIFORMS SECTION 5 – PETS – IMPORTATION INTO EUROPE SECTION 6 – SPECIAL ITEMS TO BRING IN YOUR HG&E

2/96 PART 4 – ARRIVING AND LIVING IN NAPLES SECTION 1 – ARRIVING IN NAPLES SECTION 2 – SAFETY ISSUES REQUIREMENT TO CARRY IDENTIFICATION PAPERS CARRYING IDENTIFICATION LOST OR STOLEN IDENTIFICATION EMERGENCY TELEPHONE NUMBERS ACCIDENT REPORTING NATURAL DISASTERS LEGAL ADVICE SECTION 3 – HOUSE INFORMATION ELECTRICITY WATER (NON- POTABLE) SECTION 4 – TELEPHONE (“TELECOM ITALIA”)/INTERNET INTERNET AT HOME INTERNET AT WORK/CFMRC SECTION 5 – HOUSEHOLD INSURANCE SECTION 6 – TRANSPORTATION – YOUR VEHICLE INTRODUCTION / DRIVING CONDITIONS YOUR VEHICLE INSURANCE DRIVER'S LICENCE POMV REGISTRATION IN ITAL SECTION 7 – TRANSPORTATION - PUBLIC AUTOSTRADA AND TANGENTIALE AIRPORT TAXIS SECTION 8 – EDUCATION GENERAL EDUCATION INFORMATION ITALIAN LANGUAGE TRAINING SECTION 9 – FINANCIAL ISSUES - GENERAL SECTION 10 – FINANCIAL ISSUES –SPECIAL NAPLES ITEMS SECTION 11 – MEDICAL AND DENTAL CARE USN HEALTH CARE FACILITIES MEDICAL RECORDS FAMILY MEMBER MEDICAL/DENTAL TRAVEL NORMAL HEALTH CARE EXPENSES: FAMILY MEMBERS NORMAL HEALTH CARE EXPENSES: CAF MEMBERS HEALTH CARE EXPENSES: CIVILIAN HOSPITALS MEDICAL INSURANCE COVERAGE OPTICAL SUPPLIES AND SERVICES DENTAL RECORDS NORMAL DENTAL CARE EXPENSES: FAMILY MEMBERS NORMAL DENTAL CARE EXPENSES: CAF MEMBERS DENTAL FACILITIES SECTION 12 – MILITARY DRESS AND DEPORTMENT GENERAL SECTION 13 – SHOPPING

3/96 US NAVY EXCHANGE (NEX) SIZE CONVERSION MARKETS SECTION 14 – ENTERTAINMENT RESTAURANTS TELEVISION IN NAPLES RAINBOW MAGICLAND CARNEY PARK SECTION 15 - FAMILY ACTIVITIES / MFSE-NAPLES / PSP MFSE-NAPLES (MILITARY FAMILY SUPPORT EUROPE) PSP (PERSONNEL SUPPORT PROGRAMS NAPLES) SECTION 16 - POSTAL

ANNEXES

Annex A - NAPLES SITE MAP Annex B – JFC HQ NAPLES BASE MAP Annex C - LIST OF RECOMMENDED ITEMS TO BRING TO NAPLES Annex D - REFERENCE MATERIAL Annex E - PUBLIC TRANSPORTATION SYSTEM Annex F – SIGHTS TO SEE IN THE NAPLES AREA Annex G – JFCHQ SERVICES PROVIDED BY NATO Annex H - WHAT YOU WANT IN A HOUSE Annex I - AVAILABLE SCHOOL IN THE NAPLES AREA Annex J - GPS COORDINATES - PLACES OF INTEREST Annex K - EUROPEEN GPS COORDINATES

4/96 FOREWORD On behalf of all Canadians serving in Naples, the Personnel Support Programme, and your Military Family Support Europe-Naples (MFSE-Naples), I would like to wish you a warm welcome to Italy. I hope that your tour will be a positive and rewarding experience for both you and the members of your family. Since the establishment of the Canadian military element, the number of families residing in Naples has seen a steady increase. There are currently 42 CAF members posted to Naples, IT. The aim in any overseas posting is to make the experience as rewarding and enjoyable as possible for the entire family. One of the foundations of the Naples Canadian community is MFSE Naples, which was established in February 1998. It provides the same support programmes as other MFRCs in Canada and Europe. Naples is a unique place, as you will find. The lodging and the facilities are different than in Canada. Canadians are spread out over many kilometres with most living in Lago Patria, Licola, Pozzuoli, Bacoli and Monte di Procida. The NATO base at JFC Naples HQ in Lago Patria is the one place Canadians go regularly (military members to work, and family members for shopping, banking, personal administration, working out at the gym, and meeting other members of the international community). In 2013, NATO reorganised its structure, resulting in two deployable Operational level Headquarters , one in Brunssum and one in Naples. What this means to those posted to JFCNP HQ is that most personnel posted to Naples will most likely be called upon to deploy on a NATO mission for a six month rotation (KFOR, ISAF, or a similar mission) and all personnel will be on standby at some point to deploy if the case arises. This is a crucial point for both military members and families to take into consideration when contemplating a posting to Naples. These are very exciting times for JFC HQ Naples in terms of this change of mandate. Opportunities will abound for making this new HQ and structure a great success for NATO as a whole. “The Naples Handbook” has been prepared as a joint venture between the military community and MFSE Naples. It provides an overview of life in Naples and some helpful hints on how to adapt and settle in this unique and diverse environment. This booklet is updated annually. We look forward to members, especially those who will arrive each year, providing inputs to further enhance its usefulness. As newcomers, please note areas where information is outdated, report any hyperlinks that are found invalid, or where additional information is required as you go through the moving process and be prepared to provide your comments this fall, after your move, to the OPI for this Handbook. On behalf of all Canadians residing in Naples, welcome … benvenuto.

Colonel Jean-Pascal Levasseur Commanding Officer, Italy

5/96 BENVENUTI A NAPOLI / WELCOME TO NAPLES (A LETTER FROM DOTT. ORESTE SCHIANO DI ZENISE)

The keys to a successful posting are flexibility and open-mindedness. There will be many aspects of your life here that will not compare to Canadian ways of doing things, and it will be up to you and your family, together with the support of the Canadian community, to see this experience for the wholly wonderful opportunity it can be. Those who have been here for a while have learned that Naples is a city of amazing contrasts, where picturesque sites, art treasures, unique panoramas and colourful streets are mixed with some unpleasant areas and rubbish-filled lanes. A deep contrast also exists within the population. The kind, helpful and generous character of the majority of the people vanishes in the face of reports of local robberies and the unpleasant experiences of some tourists. As for violence, Naples tends to be safer than many other big cities, such as Milan, London, or New York. However, petty crime can occur, and therefore, it is incumbent upon those posted here to be smart, safe and vigilant with their personal belongings, both in and out of your residences – DO NOT BE A VICTIM. Your stay here has the potential to be one of the most memorable experiences of your life, particularly if you remain flexible and adapt well to change. It is no small feat to move to another country, and your patience will be tried at first. A good attitude will serve you extremely well while posted to this very unique environment. Naples can be somewhat challenging at times, but it has a great deal to offer, which you will discover little by little. There are so many significant sites in and around Naples: museums, royal palaces, ancient churches, cloisters, the incredible crèche in Santa Chiara, the intriguing “Spaccanapoli”, a street in old Naples full of things of interest, the Amalfi Coast with its spectacular panorama, the ruins of Pompeii and Herculaneum, the superb Roman sites rescued from the ashes of Vesuvius, are but few of the sites that should be visited. A walk around “Solfatara”, the volcanic area of the edge of Pozzuoli, is fascinating. The Island of Capri is an incredible experience in the ring of the Bay. Some say that the statue of the “Veiled Christ”, in the Sansevero chapel in Naples, is a miracle more than a masterpiece and it alone is worthy of a journey from Canada to Italy! Obviously, robberies take place frequently in these tourist areas, but you can leave your jewels at home, use money belts, and inexpensive cameras, and be vigilant. And if, despite these precautions, something does happen, take it in stride and enjoy the adventure of walking around the back lanes of ancient Naples. Normally, you may live in nice houses or flats, located in refined residential areas, often with unrivalled panoramic views. But problems with the electricity or the water pipes might irritate you. The first phone contact with the electrician or the plumber may well result in him informing you of his visit tomorrow. But what you don’t know yet is that in this part of the world, tomorrow doesn’t mean the following day but any day in the future: “from now to eternity”. If you are lucky, he surely will come a week later and maybe at 8 p.m., while you are putting your children to bed. You must also know that driving in Naples can be a problem for newcomers but not for the locals, who are normally excellent but very undisciplined drivers. Neapolitans do not like to stop when the traffic light is “red” and they don’t see cars in the other stream of traffic. They also usually pass when the “green” has just turned into “red”. And what of the yellow light, you may wonder? That doesn’t mean anything! It is there just like a Christmas decoration! Neapolitan cuisine is well known and celebrated all over the world. There are hundreds of little “trattorie” offering local food with more or less the same selections on the menu. The selection of food is limited but whatever you order will surely be delicious. The atmosphere is warm and friendly everywhere, the prices are reasonable, but if you make the mistake of asking for a “Montreal bouillabaisse” or a “risotto alla milanese” it is advisable not to go back to that restaurant again!

6/96 When you come out of a restaurant or a shop, don’t forget to keep the bill or receipt with you because once outside, you could be asked to produce it by the Guardia di Finanza, the Finance Police, and risk a fine if you cannot. Neapolitans are generally helpful and love to give information or advice to a foreigner. So if you get lost in a back street of Naples, don’t hesitate to ask somebody on how to extract yourself. The person you ask will be very informative, largely using hand gestures. Very often, other persons will join in, and a small knot of people will discuss, for quite a time, the very best way to help you out of your predicament. You will better realize, once you leave Naples and get back to your country, how positive the experience of mixing culturally and socially with the local residents has been. In spite of some bad press that is not completely deserved, the discovery of Naples and Neapolitans can be a fascinating experience for people who come from so far.

Welcome to Italy and I wish you a pleasant stay in Naples!

7/96 PART 1 - NAPLES PROFILE

SECTION 1 - OVERVIEW OF ITALY 1.1.1 With its typical boot shape, Italy stretches over 1,300 kilometres southward from Switzerland and Austria as it moves into the Mediterranean, surrounded by four seas. Because of this, Italy, a long and relatively thin peninsula, benefits from a wide variety of landscapes and climates. Plains cover barely one quarter of its 300,000 square kilometres and the shoreline runs around 7,500 kilometres. The Alps line its northern border and the eastern and western coasts are separated by the Apennines mountain range as it runs almost all along the NAPLES peninsula. Northern Italy, where you find cities such as Milan, Turin and Venice, has a continental climate similar to its neighbours north of the Alps. Winters are cold (but a far cry from the Canadian winters, unless you are from the West Coast) and rain falls in the spring and summer. Central and Southern Italy, home to Rome, Naples and Bari, on the other hand, have a Mediterranean climate. Winters range from cold to very mild and can be rainy. Summers tend to be fairly hot and humid. This is certainly true of Naples where July and August will harbour temperatures in the 30’s with a high degree of humidity. Italy has around 60 million inhabitants of which 54% are city dwellers.

Naples Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec weather Average 12 13 15 18 22 26 29 29 26 21 16 13 Daily ºC Absolute Max 20 21 25 28 33 35 38 39 39 31 25 21 ºC Average Daily 5 5 6 9 13 16 19 19 17 13 10 7 ºC

Min Temp Absolute Min -4 -5 -4 1 1 7 11 12 8 3 -1 -4 ºC Temp Sea Temp 12 11 12 14 18 21 24 25 23 20 17 14 ºC Precipitation 112 86 63 58 53 28 18 30 91 119 122 122 mm Days with Rain 11 10 6 6 5 3 2 2 6 9 11 11

8/96 SECTION 2 - NAPLES

1.2.1 Lying on the Gulf of Naples in the region of Campania, 200 km South of Rome, the city stretches for some 10 kilometres, from the outlying slopes of Campi Flegrei to Vesuvius, in one of the most scenic settings in the Mediterranean. Already a Greek colony in the 5th-6th century B.C. (known as Partenope and later called Neapolis), it was fully romanized during the 4th century B.C. and became the principal town in Campania. Partenope was the mythological mermaid who lived in the Bay of Napoli. In Greek it means “the new city”. After the fall of the Roman Empire, it submitted to the Goths, then to Byzantium, until 1139, and then the Normans led by Ruggero II conquered it. With the rise of the House of Anjou, it became the capital of the Kingdom of Napoli in 1266, and in 1442 passed to the Aragons (Alphonse I, King of Sicily). In 1504, it passed to the Spanish where it became of increasing economic, cultural and artistic importance. The Kingdom remained a Hapsburg possession from 1707 till 1734. Following that was the start of Bourbon domination that lasted (except during the Republican period of 1799 and rule by Murat from 1806 to 1815) until the unification of southern Italy with the rest of the country in 1860. Over the centuries, the city has spread from its original nucleus beside the Pizzofalcone promontory, on an orthogonal layout, along the narrow littoral belt and the high ground behind, exploiting to the fullest every piece of land suitable for building. The congestion of buildings became worse after 1566, when the city was surrounded by walls, and more so in the last century, with the construction of industrial factories. It is not easy to list in such little space all the attractive sights of Naples. Those of exceptional interest include:

a. Castel Nuovo or Maschio Angioino (13th century), a majestic trapezoidal structure and a symbol of Naples, embellished by the monumental Arch of Triumph (15th century); b. Palazzo Reale (17th-18th century, neoclassical), the Duomo (13th century, originally Gothic) and the Baroque chapel of S. Gennaro, the city’s greatly venerated patron saint; c. S. Lorenzo Maggiore church (13th century, Gothic-Provençal), the Certosa di S. Martino (16th-17th century, Baroque, built over a pre-existing building), the church of S.Chiara (14th century, Gothic-Provençal) with the fine adjacent cloisters of the Clarissa nuns;

9/96 d. The church of San Domenico Maggiore (13th-14th century), the S. Gennaro catacombs (2nd century, with interesting old painted ornamentation); e. Castel Capuano (founded by the Normans, 12th century, now the Law Courts); f. Palazzo Gravina and Palazzo Cuomo (Renaissance); and g. Other sights include: central and thronged Via Toledo, built by the Spanish in the 16th century. Scenic Via Caracciolo, with the delightful Mergellina cove. This is the beginning of the Via Posillipo, which winds through the parks of ornate villas and leads to the pretty seaside village of Marechiaro, high above the sea. The Royal Palace, surrounded by the beautiful Parco of Capodimonte, dominates the whole Gulf of Napoli.

1.2.2 Commerce is the great mainstay of the city’s economy, though often disorganised. Activities centre on what is one of Italy’s most important passenger ports. The industrial sector is well developed and extends to a number of suburban centres. Metalworking, engineering, chemicals, petrochemicals, shipbuilding, food (pasta, food processing) and construction materials (cement) are the largest industries. Textiles, footwear, leather works and garment manufacturing are organised on a semi-craft scale. Naples, with its 2.5 million inhabitants, has a very high unemployment rate. This results in a high petty crime rate, thriving ‘black market economy’ and large concentration of migrant young people. The beauty of Naples is certainly not skin-deep and has often been praised by travellers and poets. One will find in the city life a mix of beauty and ugliness, fantasy and superstition, inextricably linked to the Neapolitan reality, which sometimes might appear unfriendly.

1.2.3 Until as recently as fifty years ago, Naples was as rich in folklore and tradition as any place in the world. Some of the small towns outside Naples still keep some of these traditions, but in Naples itself, they are becoming less common. The Naples area still celebrates many festivals revolving around the Church calendar. As with other regions of Italy, Neapolitans have special foods for different feast days and seasons. Easter has pastiera, a traditional torta with ricotta cheese and citrus flavours, and a savoury bread made with smoked meat and various types of cheese (and hard boiled eggs). The Christmas season has struffoli, a mountain of tiny deep fried balls of dough coated with a sugar and honey syrup, and panettone, tall cakes that can be found in the shops for about a month before Christmas. These are only some of the common special treats to be found in Naples at different times of the year. Christmas Eve is a special feast that often starts in the early afternoon (traditional households fast Christmas Eve morning) and consists of fish dishes, a variety of vegetables, and fresh fruits. Eel is a special dish for Christmas Eve.

10/96 1.2.4 The family is the predominant social unit in Naples life. Family ties are still very strong, even in the least traditional families, and the celebrations of life events such as baptism, confirmation, marriage, and death are extremely important to Neapolitans. Name days - onomastico (corresponding to the saint’s day for whom you are named) are also celebrated like birthdays. Many celebrations are not complete without fireworks. Throughout the summer, but especially for Ferragosto, fireworks can be seen and heard everywhere in the Naples area. Nothing though, compares with, or can prepare you for, the fireworks on New Year’s Eve. The saying “out with the old and in with the new” has different and sometimes perilous connotations in Naples, as people are known to throw broken or worn items (even appliances) out the windows on New Year’s Eve. People are warned not to walk downtown, or drive between about 11 p.m. and 1 a.m. on New Year’s Eve.

1.2.5 A tradition which began in the 16th century in Italy with the theatre known as the Commedia dell’Arte, was the depiction of stereotypes of various regions of Italy. Pulcinella portrays the Naples character. He is generally presented as a hunchback, dressed in an over-sized white smock, pants and soft white hat and a black half-mask with a large hooked nose. His character is jolly but inept, he is always poor and hungry (he is often depicted dropping large handfuls of spaghetti in his mouth) who makes a meagre living singing songs and playing the mandolin. Implicit in this character though, is the true court jester, who delights in snubbing his nose at those in power under the guise of humour.

1.2.6 This is why discovering Naples requires understanding the Neapolitan way of life and looking beyond the everyday frustrations. Again may we recommend that you read up on Naples prior to your arrival in order to facilitate your transition to Italy. .

BASIC EXPRESSIONS

1.2.7 Basic Expressions. Good morning Buon giorno (buon joarnoa) (used until mid-afternoon) Good evening Buona sera (buona sayra) (used any time mid-afternoon) Good night Buona notte (bouna notay) Good-bye Arrivederci (ahreevadairchee) See you later Ci vediamo (chee vaydiamo) Hello/good-bye Ciao (chow) (informal) Hi! Salve (salvay) (informal) How are you? Come stai (coamay stah) Fine, thank you Bene, grazie (baynay gratseeay) Please Per favore (pair favoaray) Thank you very much Molte grazie (moaltay gratseeay) Grazie tante (gratseeay tantay) You’re welcome Prego (praygo) Excuse me Mi scusi (mee scoozie)

11/96 SECTION 3 – NATO AND JFC HQ NAPLES ORGANIZATION

JFC HQ Naples

Further information on JFC HQ Naples and its organization may be found at www.jfcnaples.nato.int.

Further information on USN activities and the larger NATO community can be found at the USN base web site: https://www.cnic.navy.mil/Naples/index.htm

1.3.1 Allied Joint Force Command (JFC) Naples was activated on 15 March 2004, when its predecessor command, Allied Forces Southern Europe (AFSOUTH), was deactivated after nearly 53 years of successful activity in support of peace and stability in and around its designated area of responsibility.

1.3.2 Background. The activation of the current command structure was a part of NATO’s transformation aimed at adapting the allied military structure to the operational challenges of coalition warfare in order to face the emerging threats of the new millennium. The new NATO Command Structure is leaner, more flexible, more efficient, and better able to conduct the full range of Alliance missions. The transition process was set into motion through decisions taken by NATO Heads of State and Government in 2002, when it was also agreed to create a NATO Response Force (NRF) consisting of a technologically advanced and flexible force, including land, sea and air elements, ready to move quickly to wherever needed as dictated by the North Atlantic Council.

1.3.3 JFC Naples Mission. Commander Allied Joint Force Command Naples (COM JFC Naples) is to prepare for, plans and conduct military operations in order to preserve the peace, security and territorial integrity of Alliance member states and freedom of the seas and economic lifelines throughout Supreme Allied Commander Europe (SACEUR) Area of Responsibility (AOR) and beyond.

12/96 In addition, she is to contribute to crisis management and deterrence by ensuring that assigned headquarters and forces are at the designated state of readiness for the conduct and support of operations, and to conduct prudent operational level military analysis and planning that includes the identification of required forces. She is to contribute to the development, conduct and evaluation of exercises to train Allied and Partner HQs and Forces in NATO joint/combined procedures. She shall also contribute to stability throughout the Euro-Atlantic area through cooperation and dialogue under Partnership for Peace, the Mediterranean Dialogue, enhanced relations with Russia and Ukraine, as well as other initiatives in the field of consultation and engagement of non-NATO nations. She shall also work with Allied Command Transformation, in particular to promote the provision of capable combined/joint HQs, forces and capabilities.

COM JFC Naples has no permanently designated AOR but SACEUR can designate an approved Joint Operations Area (JOA) to meet the requirement for exercises and operations. She will be assigned by SACEUR Areas of Functional Responsibility (AOFR) for day-to-day activities and the conduct of routine operational and non-operational tasks. COM JFC Naples can be also assigned Areas of Interest (AOI) beyond NATO's territory to monitor and analyze regional instabilities, military capabilities and transnational issues, in order to identify their potential military consequences which may directly or indirectly influence NATO's security interests.

The assigned mission implies the need for each operational command to be capable of developing a military response to missions assigned to it for its expeditionary operations. The JFC Headquarters must therefore be able to mount a Combined Joint Task Force (CJTF) HQ, or -- from within its own staff -- a smaller Deployable Joint Task Force (DJTF) as the "seed” for larger command and control formations which various missions may require. Each operational command will, on a rotational basis, assume responsibility to command the NRF and, during those periods, will constantly maintain the capability of deploying a DJTF headquarters within five days of notice. This is a critical element that all personnel contemplating an assignment to Naples must consider. The standby posture is for one year and at a frequency of one off and one on. In the case of JFC Naples the next NRF period will be in 2019. Many members of the HQ will be assigned to a short timeframe readiness level of 2-30 days. Most others remain at 30 days notice to move. This does not absolve JFC HQ to either lead or assist in the deployment of military personnel on NATO missions such as KFOR or ISAF. As an indicator, with a present manning level of 600 (2014), this HQ has deployed 120 personnel to ISAF HQ on six month deployment during 2013/2014. This represents one in five and in absolute numbers it is higher as some NATO nations will not deploy personnel into Afghanistan for political and or financial reasons. Canada had 4 members deployed during 2014 along with 1 member deployed in 2015.

13/96 SECTION 4 - THE CANADIAN COMMUNITY

1.4.1 Naples has its attractions, and the region and Italy as a whole are beautiful. However newcomers must be prepared for “culture shock”. Things are different and move at a much slower pace than in Canada. The Canadian community in Naples presently consists of 42 CAF military members and their families. The Canadian Forces Support Unit (Europe) Detachment Naples (CFSU(E) Det Naples) is manned by one Personnel Administration Officer, four, and three civilian employees, provide administrative/financial/postal support and acts as a link with CFSU(E) Selfkant Kaserne, located in Geilenkirchen (GK), GE. This team looks after most of the administrative requirements for members. Even though small in size, the community has its own MFS(E)-Naples located at Lago Patria in which you will find a "home away from home". Access to the Internet, various adult and children’s’ books and DVDs are available to all Canadians. Children can enjoy a playroom and for the teens we have a youth room, as well as a large backyard. Part 4 Section 14 provides the details of the facility and its function. The state of the art center also includes an impressive fitness area. It is the hub of our social activities.

PART 2 – SPONSORSHIP AND YOUR HHT TO NAPLES

SECTION 1 – SPONSORSHIP SYSTEM

2.1.1 Upon posting notification, a sponsor will be appointed and he/she will contact you as soon as possible. His/her mission is to assist you in every way possible in getting settled in the European / Italian / Naples environment. The sponsor assumes the responsibility of effecting liaison with you in Canada and providing general information on life in Naples. The importance of constant liaison with your sponsor cannot be over-emphasised. Your sponsor will maintain ongoing contact through the months leading up to your move. Sponsorship is a family affair and where appropriate, the sponsor's spouse will help. Your sponsors have already been through the arrival and settling process, and will be receptive to and aware of your needs. Sponsorship is a critical component of your posting to Naples that will ensure the successful integration of newcomers into the local area.

SECTION 2 - HOUSE HUNTING TRIP (HHT)

2.2.1 Since Naples is a unique place, your sponsor will be devoting much time and energy to making your adjustment to the area as painless as possible. He/she will make all arrangements in regards to your HHT and be available to answer any questions you may have. He/She will ensure that your HHT is completed with minimal difficulty prior to your departure from Naples and will assist in securing temporary accommodation while you await your Households Goods and Effects (HG&E). Your sponsor may also arrange commercial accommodation for you. Be sure to communicate your requirements well in advance of your arrival and follow up with a message confirming your intentions and a firm ETA. For your HHT, you will require a rental vehicle to move around. Please note that most rental vehicles available in Naples come with standard transmissions. For security reasons and in case of emergency you should have a local cell phone available. Talk to your sponsor to either purchase or borrow one while on HHT.

2.2.2 When to conduct HHT: There is no Crown leasing arrangement in Naples and as a result, the Canadian community is spread out over a 25km2 area. You will find Canadian families from Monte

14/96 di Procida to Lago Patria (on the West side of Naples). Accompanied HHTs are authorized by CO Naples. Most NATO forces in Naples do not have an Active Posting Season (APS) therefore houses come on the market year round. Normally landlords will be advised of upcoming vacancies only one month prior to the existing resident’s departure. This means that if the HHT is taken based on the Canadian schedule, members may be required to pay rent in advance of a move varying from 2-3 months in order to secure accommodation. Throughout Italy, including NATO HQ, most services become more limited during August, which is the primary holiday month. Therefore it is recommended that you plan your move before or after this period, if this is possible. It is recommended that you take your HHT between 90 and 60 days prior to your COS date.

2.2.3 HHT Duration/Local Holidays: The US Naval Support Activity (NSA) Housing staff and the real estate agents used by Canadians do not work on the weekends. Plan to arrive in Naples on a Saturday (depart Canada on Friday), leaving Sunday as a rest day to allow you to acclimatize. This will ensure that you will be ready first thing Monday to start the HHT. Your first morning of HHT will be consumed by mandatory administration at the CFSU(E) Det Naples, US housing office, etc., and you will start visiting houses in the afternoon onward. Ideally by Thursday evening you should have selected a house, so terms can be negotiated with the landlord and an appointment booked at NSA Housing (note – it is a strongly advised to have a backup house should negotiations fail).

Practical advice: Securing accommodations that will meet your requirements may be challenging, as there is a wide diversity of possibilities. It is strongly recommended that you consider the option of an extended HHT in order to account for the dispersed locations, variable availability and time consuming administration that you will encounter.

The US NSA Housing Office supports all Canadians posted to Naples in the process of setting up housing rental contracts, inspections and any ongoing coordination between landlords and tenants. During your HHT you will want to select several houses that may suit your needs, and prioritize them in the order of preference. Once a house is chosen, landlords must provide the Housing Office updated documentation each time a house is rented. The sponsor should make inquiries throughout the process, to ensure the contracting procedures continue to move forward smoothly. Once personnel arrive in Naples, it will be important to reinitiate contact with the Housing Office to accommodate all requirements.

At some point, NSA site inspection(s) will be required. It will normally become the sponsor’s responsibility to perform that task because of the “turn around” time required by NSA to arrange for these inspections (i.e. a few weeks). Consequently, you will have to sign a Power of Attorney authorizing your sponsor to perform that task on your behalf. One of the first steps during the HHT will be for you and your spouse to obtain a “Codice Fiscale” from the local authorities. The Codice Fiscale is the Italian equivalent to a Canadian SIN, which is required to rent a house, open a bank account, set-up a local cell phone, etc. You are strongly urged NOT to plan an HHT during a week with a designated Italian or American holiday. You should discuss local holidays with your sponsor but in general the following is a guideline (subject to annual changes – holidays that occur on a weekend are normally moved to the following Monday):

15/96 January 1 Capodanno (New Year’s Day) January 6 Epifania (Epiphany) March 30 Good Friday (Easter) April 2 Lunedi di Pasqua (Easter Monday) April 25 Anniversario della Liberazione (Liberation Day) Mai 1 Italian Labor Day June 2 Republic Day June 21 JFCNP Anniversary August 15 Ferragosto (Assumption of the Virgin Mary) November 1 Ognissanti (All Saints’ Day) December 8 Immacolata (Immaculate Conception) December 25 Natale (for Christmas Day) December 26 Second Christmas day (Boxing day)

Other US & Canadian Holidays (that may affect HHT/posting move):

Victoria Day (CFSU(E) Det Naples very likely to be closed) US Memorial Day (USN support facilities likely to be closed) Canada Day - July 1 (CFSU(E) Det Naples very likely to be closed) US Independence Day - 4 July (USN support facilities likley to be closed) Canadian August Civic Holiday (however this holiday is usually used to offset August 15 holiday noted above and therefore may not be a holiday for the CFSU(E) Det Naples)

SECTION 3 – FINDING ACCOMMODATIONS

2.3.1 Introduction: The real estate market in Naples’ suburbs can become strained and as such, the availability of acceptable housing can become limited, however the current market is generally favorable for those looking to rent a house in respect to availability and value for money. Housing availability could vary between villas, which may be 2-storey houses or bungalows, semi-detached or detached houses, or apartments/flats. Houses are located either individually or in 'Parcos'. Parcos are the equivalent of small North American sub-divisions and are normally surrounded by high fences with access controlled by a security guard/gate. All but a few will need to compromise on their ideal accommodation. For example, detached villas surrounded by green fields and orchards are available, but this leaves the occupants more vulnerable to burglaries, although there are effective mitigations available and a number of the Contingent’s personnel have no substantive issues with such accommodations. On the other hand, houses in Parcos may be close together, and as a result, may offer less privacy, especially in the summer when windows and doors are left open. Most Parcos have strong community spirit, and there is every likelihood that your neighbours will be at least bilingual, if not multi-lingual. The security afforded by a close community could become important to a family when the member is regularly away on TD.

2.3.2 Rent Allowance / Rent Ceiling: Like in other countries, housing costs in Naples are very expensive. Consequently, NDHQ has created a mechanism that will ensure that, wherever possible, a member can acquire suitable accommodation for his/her family, which is generally comparable to accommodation in Canada. This mechanism is called “Rent Allowance”. However, it has a limit called the “Rent Ceiling”, which is the maximum approved accommodation charge that NDHQ will pay for the member and his/her family. The CFSU(E) Det Naples will provide this information as part of your posting to Naples (normally through your sponsor prior to your HHT). If for any reason

16/96 you cannot find accommodation within the rent ceiling, you must contact the staff at the Canadian Support Element Naples. If it is justified, the Rent Ceiling can be increased, but only with advance NDHQ approval (gained through CFSU(E) Selfkant-Kaserne) and with the CO’s concurrence. Until NDHQ approval is received, your Rent Allowance cannot be increased. Rent Ceiling is established by NDHQ / DRASA. DO NOT, repeat DO NOT agree to a contract, or sign a lease, until you have contacted the staff at the CFSU(E) Det Naples.

2.3.3 Rent Share. All military members serving outside Canada are required to pay rent, which, in general, corresponds to the average cost of a comparable fully serviced, unfurnished MQ in Ottawa. This amount is called your “Shelter Share” and is determined by your salary scale and family size. The Shelter Share rates are published by NDHQ / DRASA and are subject to change. Check with your respective Orderly Room staff. Prior to summer 2003 the Shelter Share included a portion for the cost of utilities. However, as of June 2003, “Utility Share” is now a separate entity and is based on the average cost of utilities for comparable family housing in Canada. Unborn children are not considered part of the household size for the purpose of Shelter Share. Shelter Share will be adjusted to reflect changes in actual household size due to arrival or departure of dependants with the effective date being the first day of the month following the change. Otherwise, the rate remains at the initial rate as per the date of occupancy. If promoted, the Shelter Share remains in accordance with rank held on occupancy unless the member changes accommodation. Accordingly, once in Naples members are reminded that they must proceed to the CFSU(E) Det Naples when there is a change in their household size.

2.3.4 Payment Process. In general, based on the current situation, you will not find civilian accommodation for less than your Shelter Share. Therefore, your overall rent paid to your landlord will consist of your Shelter Share augmented by additional money from the Crown. Accordingly, every month CFSU(E) will deposit the total amount of your rent into your Italian bank account. Also, monthly NDHQ will withdraw your Shelter Share from your pay (i.e. your portion of the total rent based on rental costs in Ottawa as explained above, similar to a PMQ charge).

17/96 2.3.5 Rental Contract. At the present time, Canadians secure accommodation through private leases with the assistance of the US NSA Housing Directorate. Different “landlord representatives” will assist the individual in securing accommodation by showing accommodations owned by their clients (i.e. the landlord). After the member has found a house, or houses that meet his/her requirements, the Housing Directorate provides various services including (but not limited to) property management, legal assistance and NSA inspection of the residence. Once all criteria have been met, the member is authorized to sign a lease contract. A lease contract will only be signed through the NSA Housing Office. No lease contract is to be signed directly between the member and the landlord. All arrangements between the member and the landlord are to be discussed, agreed upon and included in the lease. The lease is normally established for a period of 4 years, the rental cost is fixed for that period and the diplomatic clause is included (by NSA Housing office). Be advised that the CO will not authorize CFSU(E) Det Naples staff to assume Power of Attorney (POA) in order to sign a lease except under exceptional circumstances. Leases must be made effective the first of the month to assist with monthly fund transfer for rent payment. A recent change to Italian law requires that all transactions over 3,000 Euro be made either through a Direct Funds Transfer (DFT), or by cashier’s cheque. Monthly cash payments were the norm prior to the enactment of this new law on 1 February 2012; therefore, your rent will be transferred to your Italian bank account (Banco di Napoli), and then it will be transferred/paid to the landlord by one of the two methods described above. You can mention this requirement to the NSA Housing Office during your contract preparation process, to ensure that the landlord’s banking information can be solicited, or the option to pay by cheque can be stipulated in the lease contract.

2.3.6 Financial Commitments. When you find accommodation in Naples during your HHT, you (or your representative) may have to pay up to three months’ rent to hold the accommodation (this amount is claimable with the money being provided by the CFSU(E) Det Naples). As a minimum, after signing the lease, you (or your representative) will also be required to pay your landlord one month’s rent in advance. The CFSU(E) Det Naples will provide all of these advances. Given the new Italian law, all rental payments over 3,000 Euro shall be paid either through DFT or cashier’s cheque. The landlord’s choice will be whether or not he/she wishes to receive payment via DFT, through the provision of his/her IBAN, or via a cashier’s cheque.

2.3.7 Security Deposit. When signing your lease, you will be required to pay the NSA Housing Office the equivalent of one month’s rent as a security deposit in cash. You will obtain a cash advance from the CFSU(E) Det Naples. Given that this deposit is held in trust until your departure at the end of your tour, it is not considered a payment transaction, and is therefore NOT subject to the aforementioned Italian law. At the end of the posting, the member will be required to withdraw this security deposit from the NSA Disbursement Office, and return it to the CFSU(E) Det Naples.

2.3.8 Finder’s Fees. In some cases, if you use the services of a realtor/landlord representative who is not associated with NSA Housing, you may be charged a "finder's fee", usually the equivalent of one month’s rent. This is claimable. However, a far more common practice is for the landlord to pay the first month’s rent received from you to the real estate agent/his landlord’s representative who has found tenants for the property. It is important to remember at all times that the “agent” is really the landlord’s representative, and therefore is working for the landlord.

18/96 2.3.9 During your HHT, and during your move, you must also consider bringing some cash from Canada, or ensure that you have access to sufficient cash during these periods (e.g. it is not possible to cash a cheque in Cdn funds drawn on a Canadian bank account). Traveller checks are not recommended. They are difficult and costly to change at the Italian banks. Today, Canadian bankcards including Interac (with extra fees) are accepted in Italian bank machines and larger businesses. It is recommended that you establish a Canadian bank account with free interact transactions (international) providing the maintenance of a minimum bank balance.

SECTION 4 – UNIQUE NATURE OF ITALIAN HOUSING Note: Annex H outlines a checklist for finding suitable accommodations

2.4.1 Building standards: Building standards are not comparable with Canada. Houses are not built to withstand dampness and don’t have exterior ventilation fans; therefore, periods of heavy rain are sometimes followed by mould growing somewhere in the house, but this is normally confined to areas around doors and windows, and basements. Furthermore, bathrooms can also develop mould if one does not open windows during bathing given the lack of exterior ventilation. Generally, rooms are large and have high ceilings. Floors are usually made of ceramic tile or marble and it is advisable to include throw rugs with your HG&E shipment or purchase them after arrival as the tile floors are cold in winter. Central heating is available in most modern structures, but it may be unreliable and have to be supplemented by additional space heater(s) during cold weather. Open log burning fireplaces are common. Houses are mostly classified as three-bedroom, although even a three bedroom home may have spare rooms that may be used as bedrooms.

2.4.2 It is important to note that some houses do not have the following items: stove, refrigerator, washer, dryer, permanent light fixtures and bathroom accessories including shower rods/curtains, toilet roll holders, medicine cabinets, toilet seats and closets. Landlord rent calculation by the NSA Housing office includes a supplement for the appliances for Canadians. It is imperative that when negotiating the house contract, the stove, fridge, washer and dryer be provided by the landlord and included in the contract. Regarding AC units, if the house you are seeking does not have AC units, in particular in bedrooms, it is recommended you negotiate with your landlord the installation of permanent AC due both to comfort during the hot weather period but equally for improved security to enable you to “secure” your home for the night. Remember that it is unethical to use your rental ceiling as a means of negotiation. Finally, an alarm system must be installed and operational. It is also strongly recommended that the alarm system be connected with a 24 hours security monitoring agency and included in your house contract.

2.4.3 In accordance with MFSI 10.05.16, there is an entitlement for members to purchase up to $5,000 (CAD) in furniture and appliances not provided by the landlord e.g. stove, fridge, washer, dryer, dishwasher, and wardrobes. These purchases must be authorized in advance, by the Approval Authority within 30 days of the member’s occupancy of the accommodation. This program allows you to purchase these items, and then to receive a 50% reimbursement on your costs. It is recommended not to bring large appliances as Canadian equipment functions on 110V. Some members, however, have shipped small freezers and treadmills which they have operated successfully through transformers.

19/96 2.4.4 Some 220/110 transformers (2000 or 2500VA (Volt Ampere) will be available for purchase via the PSP rep or via outgoing members upon your arrival. They can also be purchase at the US Navy Exchange (NEX). These step down 220V European power down to 110V that we use in North America. However, it is also important to note that European power frequency is 50 Hz (cycles per second) whereas North American is 60Hz (cycles per second). In practical terms it means that any electrical motor will turn 17% slower when you are using a transformer. When cooling fans (inside electrical appliance) are used, this could also result in accelerated wear and tear.

2.4.5 Italy uses three types of electrical sockets. It is not uncommon to find multi standard electrical socket as shown in the picture below.

2.4.6. Italy is using four different types of electrical plugs. These can be described as the The two pins called Europlug rated at 2.4A, used for small non polarised items such as cellular phone charger.

The next two types are defined by the standard CEI 23-50. It uses the two models rated at 10 A and 16 A that differ in contact diameter and spacing. The 10 A plug has pins which are 4 mm in diameter, the centres spaced 19 mm apart. The 10 A socket can accept Europlugs. The 16 A plug has pins which are 5 mm in diameter, the centres spaced 26 mm apart. The 16 A socket used to be referred to as per la forza motrice[42] (for electromotive force).

20/96 The last type is the CEE 7/4, commonly called "Schuko" socket, has a recessed round shape with two symmetrical round sockets and two earthing clips on the sides of the socket. It is commonly used for large appliances such as washer, dryer, vacuum cleaner.

You will most probably require electrical plugs adapters which can easily be purchased at the NEX or JFCNP HQ community center for a few euros each.

2.4.7 The following should be considered when selecting accommodation. a. Electrical Power. Reliability, number of power outages, power frequency and voltage variations, should all be investigated. Italian minimum entrance is 3KW, but it can be upgraded to 6KW or 10KW. A 3KW service severely limits the usage of electrical appliances. You cannot use multiple electrical appliances concurrently, or a clothes dryer on its own since its power requirement exceeds what is supplied. Minimum recommended for Canadians is 6KW with 10 KW being the optimal solution. Upgrade fees can range from 300 to 400 Euro. This is definitely an item to be negotiate with the landlord prior to signing the contract as these extra fees will not be reimburse by the CFSU(E) Det Naples after the lease signing. You must specify in your house pre-contract that a minimum of 6KW service is the responsibility of the landlord and must be done prior to contract signing (including the associated fees from ENEL for the upgrade).

b. Water Supply. All of the houses rented through the US NSA Housing Office must be on city water; however, wells may supplement this capacity. Be advised that most wells have contaminated water with a high content of sulphur. The CAF does not consider city water potable due to its high mineral content, thus the provision of bottled water at no cost to CAF personnel will be coordinated through the CFSU(E) Det Naples.

c. Appliances.. Some points to be considered: (1) European clothes washers are very small: the capacity is about half of a normal North American washer; (2) European dryers: A load can take up to two hours to dry, and most are not vented to the exterior of the house. They usually have a condenser, which has to be emptied periodically throughout each drying cycle; (3) European electrical clothes dryers require a 6KW source of electrical power; (4) Cooking stoves are gas operated;

21/96 (5) Some European ovens are very small and cannot accommodate roasting pans brought from Canada; (6) In Italy, unless specified in the lease , the tenant is responsible for all repairs to supplied appliances, including failures due to fair wear-and-tear; and

d. Cleanliness of Neighbourhoods. The Naples area is not known for its cleanliness. Some areas can be very noisy at night and stray dogs and cats tend to be a common occurrence. There could be a sewage treatment plant nearby; its exhaust may not be filtered and the aroma can be overpowering. In the proximity of the Solfatara Volcano (Pozzuoli), the volcanic sulphur smell can also be strong in a still wind period, but it does not last very long (minutes). Extreme dust makes it very difficult to keep the house clean. It is common practice for locals to dispose of garden and field remnants through burning. Door-to-door garbage pick-up for individual houses or central collecting points for Parcos is available in most locations. There are items such as glass and metal that must be taken to central collection points located in specific areas in each community. Notwithstanding common garbage points, garbage is deposited almost everywhere by some members of the general public which does detract from the beauty of the environment.

e. Proximity to Shopping. There are a number of shopping malls that maintain operating hours like that of Canadian merchants. Some of these malls include the Auchan (on the route to the US Support Site), the IPERCOOP in Quarto, the Campania Mall, and the Vulcano Buono Mall, to name only a few. Small store hours are normally 0900 to 1300 hrs and 1700 to 2000 hrs Monday to Saturday, and they may, or may not, be open on Sunday mornings. Those choosing to live in Naples, Pozzuoli, or Monte di Procida will find that the small store dynamic is more common. Most small stores close for at least two weeks in August, and some of them will close for up to a month. Normally you have to pay for your shopping bags and there is no bagging service. Parking can be at a premium in highly congested areas, and there may be a fee. Though seen less and less, you might find yourself confronted by a self-appointed individual at some locations who will vouch to keep an eye on your vehicle. Refusing to pay a nominal amount (€2) could lead to vehicle damage or theft.

SECTION 5 – FINDING AND SECURING THE RIGHT PLACE

2.5.1 There is no foolproof method for the selection of a home: much must be left to the availability of the right property at the time of your HHT. After having toured the Naples area on a hot day, you will have difficulty distinguishing one house from another. It is advisable to keep some sort of record of the houses you have seen, taking pictures and notes of their strengths and weaknesses. If you have a digital camera, bring it! Talk to other CAF families in the area. Their advice will prove useful. Annex G to this Handbook is a table to assist you to summarize each house. Though a challenge, nearly all those preceding you have successfully found suitable accommodation within the constraints of time and money. We have high confidence it will be so for you.

22/96 2.5.2 When dealing with real estate/landlord agents, clearly state your housing requirements in terms of type, size, location, security, transport, shopping, etc., and ensure they adhere to your stated requirements. One element that is central to defining desired location would be the decision of where to school your children as some areas are outside the US bus routes. Be sure to discuss this aspect with your sponsor who will provide you with guidance and will thereafter be able to guide real estate agents in their preparation for your arrival on HHT. To assist with this process, Annex H should be completed and sent to your sponsor prior to arriving on your HHT – this information will then be passed to real estate agents prior to your arrival.

2.5.3 Nevertheless that we also follow the rent calculation from the NSA Housing Office, do not tell the landlord’s representative (real estate agent)your rent ceiling as it will clearly influence the rent being asked for houses by the landlord to match the maximum ceiling from NSA and your rent ceiling (again, the landlord’s representative isn’t working for you!). Keep your options open. Based on the latest Service Level Agreement between CFSU(E) Det Naples and NSA Housing Office, CAF members must keep their rental agreement within US rental ceilings, as we are often accused of unfair competition. You can also look at the listings available from NSA Housing. Take full advantage of the showings by the various landlord/real estate agents. Remember that the landlord of the house you have selected is paying the real estate agent/landlord’s representative. So trust him or her but with reservation.

2.5.4 When suitable accommodation is identified, contact NSA Housing Office to determine whether the last lease was established through them or not. If it wasn't, communicate to the agent that the landlord will have to contact the NSA Housing Office to determine the specific requirements for the rental of their house through this agency. Once this process is complete, the NSA Housing Office should set up a Pre-Contract Signing, usually followed by NSA Housing Office inspection(s) to ensure that the chosen house conforms to all of their criteria. If you, or your sponsor, do not hear from the NSA Housing Office after the HHT, contact them directly for further instructions or for updates on the next stage of the process. It could take some time for the NSA Housing Office to schedule the inspection(s), even if the rental house was already on the NSA Housing Office list, the re- inspections and other mandatory steps may delay the process, and it will not be completed within the HHT period. This will necessitate giving a Power Of Attorney (POA) to your sponsor for him/her to sign the pre-contract lease or lease on your behalf. Newcomers are warned to beware of this fact: if the selected house "doesn't measure up to the NSA Housing Office criteria", the newcomer will either have to get the sponsor to sign for an alternate choice, or your HHT will be declared a failure. The impact of a failed HHT and its implications should be discussed with your IRP representative before your HHT. Therefore, to be safe, make several selections during your HHT, to ensure that at least one of the choices will be suitable.

2.5.5 Upgrade costs should also be carefully considered and negotiated at time of lease, as it is becoming more difficult and time consuming to get agreement in principle and formal approval for upgrading accommodations to acceptable standards (this could include electrical upgrades, counter space and kitchen cupboards, light fixtures, bathroom fixtures, screens and wall AC). Once the lease is signed do not expect any improvement to the house from a landlord initiative.

2.5.6 We highly recommend that newcomers (and sponsors) be advised on their HHT that you should select a house that will be vacant, at minimum, by the RFD date in order to give the landlord time to prepare the house with the requested update, complete the pre-contract (if not done),

23/96 inspection and lease signing in time to receive the F&E, in order to minimise the total time in interim lodging & meals and complete a door to door move.

Practical advice : It should be noted that newcomers should not underestimate their bartering power in relation to negotiating with the landlord. This should be discussed with your sponsor.

24/96 PART 3 – LEAVING CANADA

The aim of this section is to assist you in planning your departure from Canada. All necessary information will be provided to you either by your losing unit, IRP or CFSU(E) Det Naples directly.

SECTION 1 – CIVIL OBLIGATIONS

3.1.1 Before leaving Canada it is important to ensure that your civil responsibilities have been taken care of, including insurance (life, medical (Level III), hospital). You do not have to worry about insurance coverage on contents that you have placed in Long Term Storage (LTS) as this is covered through the Government contract with DND for replacement cost value should it be damaged (ie. Flood, fire, etc.). However, as you will be briefed from your local Base Traffic Office, should you have any item where the individual item value is over $5000.00, you should consider purchasing additional coverage. Additionally, you should also have a current appraisal done for these items, as well as keep any receipts for new purchases in the event something should happen. It may also be an opportune time to review/renew your will.

3.1.2 Canadian Utilities: Utility companies have arrangements for payment of bills at the last possible moment and this will save future correspondence.

3.1.3 Canadian Bank Account: You must retain a Canadian bank account that will allow you to bank by Internet and continue to receive your pay allotments. You will also be given the choice of having your pay or part of your pay deposited into a local bank account (Banco di Napoli).

3.1.4 Taxes: Verify with Canada Revenue Agency (CRA) concerning the taxation implications of your tour in Italy. One of the most important aspects of your time in Italy, or on OUTCAN, is that for tax purposes you will be considered a “deemed resident” of your last province of residence. For each tax year while on OUTCAN, you will continue to pay taxes to that province, despite the fact that your overarching unit is CFSU Ottawa. Canada Revenue Agency : http://www.cra-arc.gc.ca/menu-eng.html. Determining your residency status: http://www.cra-arc.gc.ca/tx/nnrsdnts/cmmn/rsdncy-eng.html

SECTION 2 – DOCUMENTATION ISSUES

3.2.1 Members and family members are reminded to bring all documentation regarding birth, marriage, divorce, custody, etc. DO NOT PACK THESE DOCUMENTS IN YOUR LONG TERM STORAGE. THEY SHOULD ACCOMPANY YOU ON POSTING TO ITALY.

SCHOOL DOCUMENTS

3.2.2 Your children’s last school reports, immunization records, and other school documents are required for school registration.

25/96 CANADIAN DRIVER’S LICENCE

3.2.3 Italian authorities will require your provincial driver’s licence for the issue of an Italian translation. Try to ensure that your Canadian licence will remain valid for the duration of your tour, and ensure that your province of departure will not invalidate your licence during the course of your posting. Each province has different regulations but for most 30/60 days after leaving the province the driver’s licence is automatically invalidated, so it is incumbent upon you to determine these specific requirements prior to your departure from Canada and obtain assurance from the issuing authorities that the validity will be maintained despite the fact that you are no longer a resident of that province. It can be difficult renewing a Canadian licence while in Europe. See the section on transportation in part 4 of this handbook for additional information on licensing. Due to the potential requirement for NCO personnel posted to Naples to drive a DND vehicle or a vehicle rented by DND, all NCO personnel shall obtain their DND 404s from their local Base / Wing Transportation Section prior to moving to Naples. Officers who are already in possession of a DND 404 should ensure it remains valid for the duration of their tour. In conjunction with the requirement for DND 404s, you must also ensure that your driver’s licence will remain valid during the entire period you reside outside of Canada. The International Drivers Licence, though recognized does not provide the bearer any benefits over the provincial driver’s licence (must be renewed annually). It cannot be used as a substitute for a provincial driver’s licence because its validity is linked to the validity of the provincial licence. We do not recommend its purchase.

CANADA BORDER AGENCY

3.2.4 Personnel posted to Italy should obtain Form Y38 from the nearest border services office for all major foreign name items (such as cameras, radios, household appliances, etc.) that they intend to bring with them. If this form is not made out for these articles, you could be required to pay duty on them when you return to Canada if you are not able to show the original receipts. All such items should also be listed by serial number in your HG&E/household inventory. Please note that items purchased while in Europe must be identified and receipts must be retained. Taxes will be assessed for items purchased in the last six months preceding the return to Canada.

EMPLOYMENT AND IMMIGRATION CANADA

3.2.5 Permanent Resident Card Issues. Recently, Employment and Immigration Canada has stated that permanent residents must be in possession of a Permanent Resident Card (PRC) in order to return to Canada when traveling on international flights. This requirement became effective 1 Jan 04. So if your spouse or any of your dependents are not citizens of Canada, they must apply for a PRC while in Canada and the completed card must be picked up in Canada before your departure. Call Employment and Immigration Canada for more details.

DND IDENTITY CARD

3.2.6 Members are to ensure their NDI 20 Canadian Forces Identification Card does not expire prior to the tour expiry date.

26/96 FAMILY MEMBER ID CARDS

3.2.7 Family members (10 years of age and older) of service personnel who are posted to Naples require a NATO ID Card to gain admission to facilities. NATO ID Cards are issued at the NATO Identification and Pass Office as part of your arrival procedure process.

SOCIAL INSURANCE NUMBERS FOR TEENS

3.2.8 In order to participate in the Youth Employment Program (YEP), students need a Social Insurance Number (currently the YEP is open to students who have reached 16 years of age). Please note that the YEP is not open to students on the year of arrival as the training/selection process starts in Nov of the preceding summer.

SECURITY CLEARANCE

3.2.9 NATO personnel must be in possession of their security clearance message on arrival at Naples (hand carried). This is required so that you may clear into the base and commence your NATO duties. Ensure your current security clearance is that which is stated on your posting instruction. If it is not, contact your Orderly Room and initiate a security clearance upgrading. Not having the correct clearance may jeopardize your employment within NATO.

PASSPORTS (Green and blue) / PERMESSO DI SOGGIORNO PER STRANIERI

3.2.10 CAF personnel and family members are to be in possession of a valid passport in order to enter any country within Europe. Members and their families, posted to Naples, are issued a Special (green) passport. Only the member’s dependent(s) require(s) an Italian Visa. There is no cost to obtain the Special (green) passport for the member and family. Passports and Visas shall be obtained through Special Travel Section of Passport Canada, Ottawa (819-956-8772), although your respective Orderly Rooms will assist in securing these documents. Base or Wing photo sections can normally provide the entire family with pictures at no cost to the member (Fin Code to be used is in the posting message. Finally, the deployability status required to fill NATO positions in Naples will influence the decision to allow (or not), a single parent being posted to Naples. The CO will review these cases individually as part of the screening process. The age / status of children will be the central element to the decision taken.

3.2.11 A recent change in DND policy is that military and dependants can hold both Special green and regular blue passports at the same time (previously the individual could only hold one passport at a time). This change was made so that members and dependants could use the Special passport when travelling on official business, but use the blue passport when travelling on leave, etc. The blue passport has the advantage that travel visas are easier to obtain for some countries and makes the traveller less visible as a government official should a terrorist incident occur. Accordingly, it is recommended that you obtain blue passports at your own expense for all family members (in addition to the required Special green passport noted above).

27/96 3.2.12 During your in-clearances upon arrival at post, you will be instructed to apply for a “Permesso di Soggiorno” (Sojourner’s Permit) for your dependents. This permit will allow your family to reside in Italy for the period stated on the Permit (normally your expected departure day is deemed to be three or four years after arrival). In effect, the Sojourner’s Permit extends the normal 365-day duration of the Italian visa obtained prior to your departure from Canada to your tour end date. The CFSU(E) Det Naples will provide you with the details upon your arrival.

INTERNATIONAL CERTIFICATION OF VACCINATION (YELLOW BOOK)

3.2.13 You must be in possession of this book. If you do not possess one, contact your Base Hospital/MIR. The member will have his/her regular immunisations updated for this posting location. Family members’ immunisation requirements will be assessed as part of the OUTCAN Screening process. Each Base/Wing Hospital has Coordinators, or POCs, who will advise you on the immunisation requirements for your particular OUTCAN destination, and they may have specialised booklets for your dependants. Members are encouraged to arrange and claim for medical shots for their family members with their supporting Military Hospital in Canada before departing.

3.2.14 Military members should ensure that any immunisations provided by the NSA Hospital must be annotated by a doctor in your “International Certificate of Vaccination Booklet” (Yellow Book) to maintain a readily available record of all immunisations. Claims associated with immunisation expenses in Canada must be submitted through PSHCP/Sun Life prior to leaving Canada.

MEDICAL AND DENTAL RECORDS

3.2.15 Family members should have their dental and medical records with them. This will save requesting them by mail at a later date and taking the chance of having them lost in the mail system.

MEDICAL AND DENTAL INSURANCES

3.2.16 Members posted to Naples whose spouse also benefits from a Federal Government insurance (Sunlife) will have two choices to make. The first will be to upgrade the spouse insurance program to level three. This will provide the necessary coverage to the spouse but it comes at a cost. The increase to level three is quite expensive and exceeds $100.00 a month. The other option would be to fall under the Member’s insurance policy which will increase his coverage to level three for his dependents. The cost increase is 1 cent per month. There have been cases, however, where Sunlife has refused to process a claim under the member’s name when a policy existed under the spouse’s name. In one case, the spouse had to cancel her policy completely in order to fully fall under the member’s policy to get reimbursed. This issue remains a personal responsibility but should be researched fully before arriving in Naples.

28/96

SECTION 3 – PRE-DEPLOYMENT TRAINING

3.3.1 NATO has designated JFC Naples as one of the two deployable operational level HQ since Jan 2013. Members posted to JFC Naples HQ occupying a position within the NATO structure must be fully deployable upon arrival. CFSU(E) Selfkant-Kaserne will be responsible to conduct annual training during the subsequent years of your posting in Naples.

SECTION 4 – MILITARY CLOTHING / UNIFORMS

3.4.1 Personnel posted to Naples must be in possession of combat clothing in accordance with their job description requirements. All personnel occupying a NATO billet will be on deployable status. The authorized dress of the day will be ARID CADPAT (Tan) during the summer dress period (April – October) and the Temperate CADPAT (Green) during the winter dress period (October – April). Typically, for Royal Canadian Navy Personnel, the working dress uniform can also be the Naval Combat uniform, in an effort to demonstrate visibility of the Navy uniform. However, situation dependent, the uniform could be CADPAT if required. The scale of issue for ARID CADPAT is in accordance with D11-115 subscales AA and AC as well as D11-115 AG for the authorized Tan T-shirts only CAF members are required to have in their possession complete DEU service dress including CAF raincoats and gabardines/gloves/scarf as both orders of dress may be required at the annual Remembrance Day Parade held by the community. Mess kit for officers is also required.

SECTION 5 – PETS – IMPORTATION INTO EUROPE

Bringing Your Furry Kids to Italy!

3.5.1 You are responsible for making the necessary arrangements to ship your pets complying with applicable customs and health regulations. A recently established “pet passport” system has been introduced to make pet transport easier. It is highly recommended that personnel wishing to bring their family pet investigate this system. Your pet will need inoculations well in advance of departure. Pets must have been vaccinated against rabies at least 30 days prior (but no longer than 12 months prior) to the date that the animal is brought into Italy. Airlines will ask you for a veterinarian health certificate within 10 days of the pet travelling or it will not be allowed to board.

3.5.2 Expenses incurred for pet shipment are covered IAW the IRP program. Airlines will normally deliver pets to Naples, and it should be noted that travel costs to pick up your pet in Rome are not covered. You should contact IRP for admissible items and non-reimbursable expenses.

Do Your Homework & Research

Every situation differs. You need to read the latest Policy, Airline Regulations and Italy laws. Do not expect advice from IRP. It is good to talk to folks here in Italy and get different stories… Some useful links:

US Navy in Naples: http://www.public.navy.mil/fcc-c10f/nctsnaples/Pages/Pets.aspx

29/96

ASL: http://www.aslnapoli2nordservizionline.it/home

Lufthansa: http://www.pettravel.com/airline_pet_rules/lufthansa_airlines.cfm

Italia (under Pet): http://www.italia.it/en/useful-info/more-information.html

Pet Travel: http://www.pettravel.com/immigration/italy.cfm

Planning

You can bring your pet as long as it’s older than 3 months and there is no quarantine.

Your animal will require a chip and proper vaccinations, especially against rabies, with a Health Certificate valid as of 10 days prior to your flight. Plan to obtain it as close to your flight, so if there is any delay, you won’t need to get a new one.

Crate: Check the airlines requirements first. Then, measure your pet accordingly. Buy a crate that meets IATA guidelines.

When you book your flight, you need to reserve any “in-cabin” pet as there are limited availabilities per aircraft section. You also need to confirm that your “in-cargo” pet will be accepted on the day of the flight (some airlines will not fly animals in cargo during the summer).

Costs: One Canadian paid 100USD per cat “in-cabin” and 500USD per dog “in-cargo”. (With Lufthansa)

Hotel: Some hotels claim to be pet-friendly… but they are not. Make sure you read the extra fees for the pet (is the fee for the whole stay or per day; one-time fee or a fee per pet; maximum size or quantity allowable in the room; does the hotel have an outdoor space, etc.).

Move/ Fly/ transit

Plan your move to minimize stress on your animals. Keep in mind that during Transit, your “in- cargo” animals will not get out of their cage as it is sealed by you at the airport. They should be provided with water but may not drink at all during the flight and transit… Plan for the transportation and assembling of the “in-cargo” cage at the airport, especially if you have a large dog.

In Italy

Once in Italy, you should register your pet at the U.S. Veterinary Clinic on the Support Site. You should also register them at the ASL (an Italian Health Organization), which will facilitate any future request for a Pet Passport later on… You will find during your HHT many Hotels that are Pet Friendly.

.

30/96 PETS / VETERINARY SERVICES

3.5.3 Pet owner concerns are different in Naples than in Canada. Fleas and ticks are much more prevalent (especially ticks), and dogs are at risk from a mosquito-borne disease that is both deadly and incurable.

3.5.4 Leishmaniasis is a serious dog disease found in the Naples and other warmer climates that attacks the kidneys. In Naples the disease has grown to epidemic proportions with an estimated seven out of ten dogs having the disease. There is no cure, just treatment, if you catch it early. It is only transmitted through mosquito bites. However, medication is available to prevent this disease. So before you bring your dog, you should be familiar with the implications of this decision. Best solution, talk to your vet before leaving.

3.5.5 The following is co-written by contingent dog owners and sheds an interesting light on dealing with Leishmaniasis. Note again that medication will help control the parasites and put them into remission, but never entirely eradicate them. The disease primarily affects the kidneys but also the liver and other internal organs. Unfortunately, the medications can also adversely affect the same organs, so close monitoring is essential during treatment.

Associated costs of Leishmaniasis. Medication is relatively inexpensive (pills are € 3.00/30 which last 7 to 8 months and all syringes/needles € 50.00). Blood work costs an intial € 35 and Kidney and Liver tests, € 50. Overall costs are approximately € 200, depending on the animal’s size. The best protection you can provide your pet is using DELTAMETHRIN-impregnanted collars (SCALIBOR Protector Band, from Intervet International). An alternative treatment lasting two to three weeks is ADVANTIX. According to the Centre of Disease Control (CDC), “in the Mediterranean basin and parts of Latin America, visceral leishmaniasis transmission is zoonotic (dog – sand fly – human)”. Other sources on-line report the following, “direct dog-to-human transmission has never been reported, even among veterinarians who have handled hundreds of dogs with leishmaniasis.

According to Agriculture Canada emails, you require a Health Certificate (Pet Passport) from a certified VET in order to bring your pet back to Canada. Your pet must have up-to-date rabies vaccinations, a microchip and look healthy. A Naples Region Law is that your pet must be tested for Leishmaniasis before a Pet Passport will be issued. If your pet has the disease, it must be medicated (twice a day for 30 days), then retested with the results showing the disease in remission. If not, the treatments must continue until the tests show that.

The best cure is prevention, but unfortunately even when all precautions taken, there is no guarantee that your pet will not get the disease. Once this disease is contracted there is no cure. Dogs can incubate Leishmaniasis for over a year.

Veterinary services in Naples will be another difference from what you are accustomed to in Canada. First of all, for some you cannot make appointments; secondly any prescriptions you receive must be purchased at a farmacia (drugstore) as the vet has no inventory of medications. You may also be

31/96 given a prescription for shots which you can give the animal yourself, or you can return to the veteranarian (with the pet!) for service. Most prescriptions can be refilled by going back to the farmacia with either the empty box, the original prescription (the pharmacist does not keep the written prescription once it has been filled) or simply by asking for the product. Some medications, though, will require the original prescription. One farmacia for pet prescriptions is in Monterusciello between the Tangenziale and Parco Cuma (take the Monterusciello exit from the Tangenziale and turn toward the Domitiana; the farmacia is on the left and displays a green neon cross) and you will find close by a Veterinary, Ospedale Veterinario Averno. There is also a pet shop/veterinary service and farmacia in Lago Patria (just go to the end of the four lanes toward the Emilia Hotel, turn left on the Domitiana and turn left right away. Then follow the small road; look to your left and you will see the pet shop and a little further the farmacia). Most farmacias will be able to dispense the requisite prescription drugs.

3.5.6 24-Hour Vet Villa Felice Phone: 866-2870. Several of the vets speak English. Directions: going south on Tangenziale, take Pozzuoli/Arco Felice exit. Go past tunnel to Baia and Bacoli, and under the bridge. Take the first right past the tunnel then the first driveway on the right (about 30 metres).

3.5.7 Kennel. The following kennel comes recommended: Cost is about 20 Euros per night for one dog: Marco Sanna Via Toiana 1, Arco Felice Tel (081) 866-1323. Cell: 347 806-4543

Lega Pro Animale Via Mario Tommaso Castel Volturno, Campania 81030 ph: 0823 859552 fax: 0823 859552 alt: 347 1976643 http://legaproanimale.org/home. Practical advice: Based on the experience of Canadian families who have brought pets to Italy, it is highly recommended that the pet(s) accompany the family. It is far less costly and will eliminate most of the bureaucracy associated with a separate shipment. The least expensive method to transport a pet to Italy is as accompanied baggage. Practical advice: Shipping pets can impact flight routes, as pets may not be loaded on aircraft when temperatures are high. Some transit airports also require a minimum of 3 hours connecting flight or more. It is also recommended to avoid flights that transit in the UK due to their very strict anti-rabies regulations that could impact you if your pet doesn’t make connecting flights.

3.5.8 Euthanasia of pets with terminal diseases/illnesses. Italian Law precludes the owner’s option to euthanize a pet that does not “appear” terminal. Therefore, even if your pet is diagnosed with an aggressive cancer, which has not been cured through surgery or Chemotherapy, you might be faced with a situation that is not within your power to control.

32/96 SECTION 6 – SPECIAL ITEMS TO BRING IN YOUR HG&E

3.6.1 Household requirements vary from family to family. A point to consider is that you will probably acquire furniture while in Europe that will impact your HG&E weight entitlement when returning to Canada after your tour in Italy. As a general rule, most small electrical tools/appliances/electronic devices will function well through the use of a transformer. All heat generating electrical appliances that are not dual voltage tend to have reduced performance and to get damaged with time because of the difference in the electrical cycle (50 versus 60 cycles). Curling iron, hair blowers, iron, small roasting oven, and kettle fall in that category.

3.6.2 BBQ: There are very few facilities where one can obtain propane for a Canadian spec BBQ. The Navy Exchange (NEX) store in Gricignano does carry North American specifications propane tanks which can be exchanged (empty for full) at a cost of about 25 USD. There are also few places around that will fill North American spec tank. One is located about 2 km from JFCNP and cost runs about 8.00€ for a North American tank. It is also, easy to obtain GPL Bombola (tank) on the local economy. The use of such gas will require a simple modification to your existing BBQ hose by either cutting or replacing the existing hose/debit regulator connector with one designed for the GPL Bombola. You will find that the performance (BTU) will be increased and hence caution must be applied by reducing the maximum output when using your BBQ.

Practical advice: Annex C offers you some recommended articles.

33/96 PART 4 – ARRIVING AND LIVING IN NAPLES

SECTION 1 – ARRIVING IN NAPLES 4.1.1 The period between your HHT and move will be a busy, challenging and stressful time. It is not uncommon for new arrivals to spend two to four weeks in a hotel awaiting their sea container. It is expected that your sponsor, or representative, will be available to assist you during this time. Your initial transition to life in Naples will normally require more help from your sponsor than a posting inside Canada – you shouldn’t feel uncomfortable with this situation.

4.1.2. Maps of local area and bases: To assist you in your orientation to the local area your attention is drawn to Annexe A, B, J and K of this document that include some useful maps and GPS coordinates.

SECTION 2 – SAFETY ISSUES

REQUIREMENT TO CARRY IDENTIFICATION PAPERS

4.2.1 Contrary to the practice in Canada, it is imperative that everyone carries proper identification.

4.2.2 If you do not have a piece of identification on your person, the police may take you into custody. An acceptable identification document is one that shows your picture, and date of birth. Examples of acceptable identification documents are:

a. NATO ID card; b. Canadian Military ID; c. Provincial driver’s license with Italian translation; and d. Passport.

LOST OR STOLEN IDENTIFICATION

4.2.3 Lost or stolen identification must be reported immediately to:

a. Canadian military ID (1) your supervisor (Canadian Chain of Command); and (2) Military Police in Germany through the Canadian Support Element.

b. NATO ID (1) your supervisor (Canadian Chain of Command); and (2) Carabineri Naples through the Canadian Support Element.

c. Passports (1) your supervisor (Canadian Chain of Command); and (2) Canadian Consulate (via Declaration form PPT 203) through the Canadian Support Element.

34/96 EMERGENCY TELEPHONE NUMBERS

4.2.4 Public First Aid Emergency Call: 118 (Italian ambulance)

a. Inside the JFC HQ Naples facilities, individuals can dial Ext. 3000 or 2409 (JFC HQ Naples Security and Emergency Services (SES) Branch Operations Room) for assistance from the JFC HQ Naples Carabinieri / International Police. This Desk is manned 24 hours a day, 7 days a week.

b. Outside the JFC HQ Naples facilities: dial 081-721-2688, for the Central Desk of the Local Carabinieri. This number is provided only to JFC HQ personnel and rings on a phone that is attended by an operator who will answer in English (often, there is also a French / German / Spanish speaking operator available). If manning is low at the central desk, this phone may not be answered immediately. In this case dial 112 for the emergency operators available to the public. The number for the Central Desk of the Local Carabinieri can be called for any kind of emergency assistance needed outside JFC HQ Naples (Carabinieri, Ambulances, Fire Departments, etc). Be advised: Local Carabinieri are not adequately manned to send a patrol to all traffic accidents. Resources are committed based on priority / urgency with regard to all other demands. If Carabinieri are available they will respond.

Practical advice: Always carry a personal cell phone to call someone and let them know your situation if you have an accident, get lost, are caught in traffic, etc. Ensure that all emergency numbers are entered into your cell phone.

ACCIDENT REPORTING

Reference: HQ JFC Naples Post Regulation 70-3, Serious Incident Reporting Procedures – dated 16 Sep 2013

4.2.5 Any serious accident should be reported to the JFC HQ Naples Provost Marshals office, and should be reported through the CFSU(E) Det Naples Chain of Command.

NATURAL DISASTERS

4.2.6 The Campania Region, of which Naples is part, is an area of relatively high seismic activity. Earth tremors are recorded nearly every day, but are rarely significant enough to be noticed. The last major seismic events were the earthquakes that damaged much of Pozzuoli in 1983/4. While there is no heightened risk of major seismic disturbance at the moment, the possibility remains, and so the Canadian Community has developed CANSAFE Emergency Plan in order to provide assistance and support in the event of natural disaster. To that effect, CANSAFE Booklets and Briefings are provided each year for the benefit on the Canadian Community as a whole. Military members may be assigned as a Warden, or a Deputy Warden of their particular area, and all Canadian military will be assigned a buddy within their residential community, so that if disaster strikes, you have each other during first response.

35/96 LEGAL ADVICE

4.2.7. In the event that you require legal assistance, all members must first consult the CFSU(E) Det Naples Det Comd. This individual will access legal advice, on your behalf, as it may be required.

SECTION 3 HOUSING INFORMATION

ELECTRICITY

4.3.1 European/Italian Electricity: Italian electricity, like most places in Europe, is 220 volts at 50 Hz current (in general North American electricity is 110 volts at 60 Hz current). Power outages and occasional power surges occur especially in winter. Although most power cuts are short-lived, every household should be prepared with matches, candles and flashlights for the occasional “long ones”.

Practical advice: Power Outages: Educate your family on power outages - take them through the process of exiting your house, compound and parco (i.e. keys for walkway and vehicle gates, hand crank for parco gate location, etc. Ensure you know how to manually open vehicle gates – normally some type of “key” is required – get your landlord to show you how to open). Locate ALL fuse boxes in your house (usually a couple of boxes {one on each floor} plus one main box outside near the road).

4.3.2 Your Minor Canadian Appliances/Tools: You can bring all your minor appliances and tools from Canada, but you will need transformers in order to convert the electricity. Depending on the appliance or tool, what you bring from Canada may not work optimally, or it may burn out. The outlets vary in Italy. Most are two or three-pronged outlets for different amperage. Plug adapters can be purchased at the NEX and Tony’s Hardware (a small hardware store on JFC known for its excellent service – especially for newcomers!). Your light fixtures from Canada will function well but will require that you obtain an adaptor for the plug and that you change the lightbulb to one designed for 220V.

WATER (NON – POTABLE) 4.3.3 All houses rented through the NSA Housing Office are supplied with city water. As mentioned, the CAF does not consider Naples' city water potable/drinkable because of the high mineral content that exceeds Canadian specs; therefore, the provision of bottled water will be coordinated through the CFSU(E) Det Naples staff.

Practical advice: Water Potability. Water is considered non-potable for high mineral levels and not “bugs” – which allows some flexibility in using it for brushing teeth and cooking. Practical advice: Products to eliminate lime scale (“calcare”): Italians do sell good products to eliminate lime scale and you should use them on a regular basis for coffee makers, steam irons, dishwashers, washing machines, toilet bowls, etc. Because of the high levels of minerals in the water, using Italian cleaning products is a good idea because they are adapted for their water type.

36/96 4.3.4 City Water and your lease: The water contract is the landlord’s responsibility. Rents must include water charges.

SECTION 4 – TELEPHONE (“TELECOM ITALIA”) / INTERNET

4.4.1 Applications for telephone installation or change of ownership are made through the MWA family center located at JFCNP. Telephone installations from the time of application can take over three months, which can be a considerable frustration for newcomers. Some newcomers have moved into homes where Internet has been unavailable for up to six months, due to a limited numbers of lines in certain areas. The option of a USB wireless modem is dependent on the cell phone reception in your area. Some areas do not have high speed Internet connections. You should ask when visiting houses to avoid surprises.

4.4.2 Costs: In general, costs are substantially higher than in Canada; however, there are options to reduce these costs (especially the use of phone cards or a long distance calling plan). Costs are assessed each time you use your phone regardless of whether the call is local or long distance thereby making long distance calls very expensive. However, the long distance cards that can be purchased locally will drastically reduce the cost of your long distance calling

Practical advice: It is very expensive to call home from your house phone directly. Instead it is suggested to purchase 5 Euro calling cards. They give you approximately 200 minutes of talking back to Canada but can be used for any international calls with different amounts based on location. You can purchase them at the bookstore in Building C, JFC HQ Naples. Once you start to use the call (i.e. make first call) you normally have 30 or 60 days to use all your minutes, after which the card will expire regardless if you have used all your minutes. A second option used by some people is to use “easycall.it”. It costs about 0.06 euro per minute and is charged directly to your telecom bill. Normally the first 20 minutes are free. A little more expensive if you phone often, however you don’t lose the rest of the value of a card after reaching 30 days. From time to time, Telecom Italia will offer unlimited international long distance for approximately 15 Euro/month. You should discuss either with MWA or your Landlord, depending on how you pay for your land-line telephone.. Also “Voice over Internet Protocol” (or VoIP) is free provided you have internet access. MagicJack is one good example. Practical advice: In general calls from your home line to a cell phone are about seven times more expensive than to another land line – therefore try and use land lines to reduce costs. Also, use cellular phones to call other cellular phones. Some houses have telephones permanently installed with bills submitted and paid through the landlord. All phone calls cost money based on distance and time. The Family Centre should be contacted if there is any problem with the service provided and the billing procedure. It is recommended that you keep track of when bills should be received and if they are not received, contact the Family Centre before the service is cut off – bills are normally sent monthly, once service has been established. Notes: If your phone is disconnected, people can still phone in but you cannot phone out.

37/96 4.4.3 European versus North American phones: If you own your own North American telephone(s), it is recommended that you bring it (them) with you. The technology (specifically the jack) is compatible in some cases (and adaptors are available if required). As well you will save every month by avoiding the rental charges of an Italian telephone. However, if you have a problem with TELECOM and they come to fix the phone, and notice you are using a North American phone, they will probably place the blame on the phone and may charge you for the repairs. So we recommend you have a spare phone with Italian specifications in case you need it (for quick exchange – Italian phones are readily available and not very expensive).

4.4.4 Phone service can be erratic, as it seems to be susceptible to breakdowns due to moisture and bad weather. This is especially true when it rains, however problems can also be caused by humidity and condensation.

a. Cellular phones. Cellular phones are a “MUST” in Italy, not only as a back up to your regular phone service but also for security reasons. Cellular telephones are widely used in Italy and are available through a variety of sources including the NEX, MWA family center or directly from cell phone distributors like Vodaphone or TIM. They tend to be cheaper to operate than a home phone. Some North American cell phones may not be compatible with the European system, so check before bringing over your North American specification cell phone. Phone cards, which are bought in 25 € blocks, provide you credit units to operate them. To purchase a new phone with your first phone card will cost you between CAN$100 - $200. Cell phones can be also be “recharged” with money at an ATM machine: Put your card in – go to RICARICA TELEFONICA, put in your PIN#, select TIM, VODAFONE, WIND, go to RICARICA CELLULARE, enter your cellular number under CLIENTE NUMERO, press PROSEGUI, press SI, choose the amount to recharge your phone (Seleziona il Taglio desiderato per a ricarica). Once you are done, press CANCELLA/ANNULLA (Red Button). They can also be recharged on- line through your Banco di Napoli account or simply at the Italian Post Office.

b. Cordless phones. Cordless phones are to be used with caution because it is extremely easy for anyone outside your home to utilize your phone lines whenever your cordless phone is in either inactive or standby mode. This applies to both those phones brought from Canada and those purchased in Italy. If your phone lines are pirated in this manner, there is no recourse - you are liable for the bill;

c. Public pay phones. Pay phones are increasingly restricted to the exclusive use of phone cards.

d. You can pay Telecom bills at any Italian bank (with fees) or the JFC HQ Naples Gas Station, post office, at the NEX (no fee) or on-line. Don’t forget to keep all your paid receipts; this will simplify matters when closing your account prior to departure. You may also opt to use the service center located at the NEX to handle the management of payment. For a reasonable fee, they will ensure that your Telecom bills are paid in full thereby avoiding costly interruptions in services and reconnection fees.

38/96 INTERNET AT HOME

4.4.5 Staying in touch with friends and family in Canada via e-mail can prove to be a strong morale booster when living in Europe. There are several internet service providers in the Naples area. ADSL is available in most of Naples’ area, however the maximum ADSL speed will vary greatly, depending of your location. Your internet provider will be able to confirm the maximum speed available based on your address. Most popular internet providers in the area are Telecom Italia (www.alice.it), and Fast Web (www.fastweb.it). There is also a microwave internet connection option through WIPHONET (www.wiphonet.it) which is worth considering given its generally less expensive, wide access and rapid installation. The family center located in JFC Naples HQ can assit you set up your contract at no cost. Once you have installed Internet it is difficult to change options, so select your options carefully. You should likely discuss Internet options with your sponsor.

INTERNET AT WORK / MFSE

4.4.6 Most NATO offices have access to Internet as does the MFS(E). These terminals may prove very useful while you wait for an Internet connection at home. Normal DND Internet policy applies to the use of these official machines as outlined at references and briefly explained below. NATO’s Internet policy is similar to that of Canada’s.

4.4.7 DND/CAF personnel accessing the Internet remain responsible for their actions, including their ethical, legal and security dimensions, and must abide by all pertinent policies and guidelines concerning the use of the Internet. In accordance with the National Defence Security Policy Chap 38, DND/CAF personnel with access to the Internet should be aware that there is a potential for foreign intelligence services, extremists, terrorists or criminal contacts on the Internet and that access to Internet sites normally leaves an auditable trail which can be exploited by third parties. Those DND/CAF personnel who access the Internet should take the precautions stated in NDSP para 38.28.

SECTION 5 – HOUSEHOLD INSURANCE

Reference: MFSI 10.5.23 (3)

4.5.1 Household insurance is highly recommended. Its primary purpose is liability and theft protection. Rates are very high for limited coverage. You can vary your coverage based on the contents of your house. Banco di Napoli at JFC HQ Naples offers liability household insurance, as do several other providers. Discuss these options with your sponsor.

4.5.2 The general concept of insurance is no different in Italy than in Canada. The factors that one has to consider are: the cost; versus the risk of loss. A standard tenant’s insurance package in Canada includes such things as contents, and liability coverage. Contents cover the property inside, while liability coverage protects you in the event that you burn the place down through your own fault, or someone slips and kills themselves on your slippery stairs. With respect to property/contents/liability insurance it is the responsibility of each member to inform him/herself with respect to the risks facing them and determine whether insurance will provide the peace of mind the member is seeking. Bear in mind that the impact of an insured peril will always fall to the member, and the financial cost of securing insurance is also borne by the member. Members must carefully consider this decision.

39/96 SECTION 6 – TRANSPORTATION – YOUR VEHICLE

INTRODUCTION / DRIVING CONDITIONS

4.6.1 Driving habits: Neapolitans are not polite drivers by North American standards and 70 to 80% of all cars in a parking lot will have body damage to varying degrees. Drivers are inconsiderate towards pedestrians and other drivers.

Practical advice: Regardless of what you see others doing - best to drive defensively at all times! Practical advice: Carry a digital camera in your glove compartment, or ensure that you have a camera on your cell phone and use it if you do get involved in a fender bender. Take pictures of location, damage, surrounding people and get the contact information of a witness(s). Italian law requires the statement of two persons to constitute full legitimacy. There are stories of damage becoming much worse after the fact, through the appearance of new witnesses, perhaps related to the other driver, magically appearing after the fact. This potentiality can be reduced if you have picture of damage and evidence of who was actually at the accident scene!

Little can prepare you for driving in Naples, but the following hints may prove helpful:

a. Driving requires your complete attention. Anticipate the unexpected.

b. In most cases, the car in front has the right of way NO MATTER WHAT. If a car has just passed you and must get back into your lane in order to avoid having an accident with an oncoming car, you must let it in. It is illegal to block an overtaking car. If you do not let the overtaking car back in and an accident occurs, you may be found at fault.

c. Flashing headlights mean, “I’m coming through”. Italians use their horn to give warning that they are overtaking you, coming through or that the traffic light has turned green (intersection layout of lights often means the first car can’t see the light change!).

d. Traffic lights are generally not obeyed. Local drivers tend to run red lights and stop signs, and ignore Yield signs. Be alert when moving through intersections controlled by lights or stop / yield signs.

e. Always check traffic behind you when making a left turn. In some circumstances, if you turn into a car overtaking you as you turn left, you will be at fault because left turns are seen as turning into traffic, therefore, the person making the turn is responsible for ensuring that they are turning safely.

f. Italian laws requires that drivers be warned of fixed speed radar ahead of time. There will be a sign saying “CONTROLLO ELECTTRONICO DELLA VELOCITA” before

40/96 permanent or temporary speed camera/sensors. On the freeway, they will also use a system called Provida 2000. They basically pace you between two points and record your car on a video recorder that gets your speed. There is also another system called “AUTOVELOX” machine which simply takes a picture of your car with it’s speed. You may get lulled in a false sense of immunity after having passed a number of speed detection devices exceeding the speed limit with no apparent consequence. Remember that a lot of things in Italy take time, and processing a speed ticket is no exception.

g. Laser/radar detector are illegal in Italy.

h. These are only a few of the differences in traffic rules that you should be aware of when driving in Italy. Be warned that if you try to adopt local habits and have an accident, the police will apply the rules of the road as they are written and you will likely be found to be at fault. You must drive defensively while in Naples.

i. Finally, you must go online and learn the road code for Italy and Europe. Priority to the right is applied in Europe. Though not evident in Naples, as you travel north this mandatory law becomes omnipresent and without being familiar with its concept and application you could cause a serious accident.

4.6.2 Poor maintenance of roads: Roads in the Naples area can be in a high state of disrepair as the Campania Region is not particularly wealthy. Potholes are very common and take a long time to be repaired. Drainage can be poor with streets/roads flooding after heavy rain, which makes it impossible to see the potholes that re-appear after just being filled. Note: By contrast, most of the main highways (“Autostrade”) within Italy that you will use when travelling outside of Naples are toll roads and therefore are much better maintained.

4.6.3 The city of Naples and suburbs can be a highly polluted area due to vehicle exhaust. Downtown areas are sometimes closed to traffic. In general, this is not a major concern for members of the community as driving in downtown Naples is very challenging and thus members of our community are more likely to use the local train service for travelling in downtown Naples.

Practical Advice: A Global Position System (GPS) device (Garmin, TomTom or other brand) is a practical and useful purchase. Street names are difficult to find and it is very easy to get lost in Naples.

YOUR VEHICLE

4.6.4 To bring or not to bring? There is no right answer to that question. Family size, age of cars, make of car, how attached you are to your undented vehicle, price of car insurance; all influence the decision between bringing a car from Canada, or purchasing locally. Clearly a HUMMER is not the ideal vehicle in Naples but we have many members of our community who have opted to bring a mini-van and have had little problems dealing with the local roadway conditions. The value of a car must be considered, as

41/96 luxury cars tend to attract criminal attention and insurance fees are much higher than those in Canada. The make of a car impacts on the availability of parts and services. All North American makes of cars are represented in the local economy at different levels. Opel (GM) cars are common, Chrysler are rare but there are dealers for both throughout Italy. The driver’s ability should also be weighed. Because streets are narrow and congested with illegally parked vehicles everywhere, the distance between passing vehicles or the side of the curb is often calculated in inches and not feet. This takes a bit of getting used to. A narrower car facilitates safely navigating these challenges. Air conditioning is a must, a lockable gas cap is recommended and a car alarm system is also recommended. If you opt to purchase on the local economy you will have no problems finding a car, be it used or new, that will meet your needs.

4.6.5 Parts/Service:

a. Service and parts are available for most makes/models, but they can be expensive for North American vehicles if the parts can’t be found locally (which is normally the case), and could often take a long time to be sourced / delivered to your garage / mechanic;

b. Uniquely-Canadian specification parts are not available locally. If you import a car, it is a good idea to arrange with your local dealer in Canada to mail-order parts if necessary. It might be useful to take note of your local parts supplier’s name, mailing and E-mail addresses. It is also a good idea to include spare parts for your automobile in your household goods shipment. Many items are not immediately available through the Navy Exchange system, and North American automobile parts can be both slow to become available and very expensive on the Italian market. Basic items you may wish to ship include sets of spark plugs, air, oil and fuel filters, and sets of brakes. It is suggested not to ship your extra parts in your car itself due to the risk of theft from your vehicle in transit. All too often items shipped in the vehicle are missing by the time the vehicle arrives at destination. Ordering parts through North American parts suppliers via the internet is also an option, however the CAF postal office impose a restriction of maximum 20kg per shipment.

Practical advice: Vehicle Mechanic: Gather info on a good mechanic now before you need it... gather some business cards (especially for mechanics with tow truck service). There are a lot of backyard mechanics out there, some good, some awful! Unfortunately, sometimes it’s the same mechanic just on different days and faced with different problems that they aren’t familiar with (so it is always risky recommending one over the other). Practical advice: Possible Mechanics previously recommended by Canadians: Luciano De Feo is located in Lago Patria, and he has serviced many of the Canadians posted here over the past few years. His prices are extremely good (compared to Canada and other options in Naples), and he is very trustworthy. His address is via Staffetta, 143, his cell phone # is 328-465-1084, and his English is quite good. For American makes and models, there is the Autoport at the NSA (Support Site). They can order parts from the US, and they have a stock of some parts on hand. Tony’s, at JFC HQ Naples, can also provide you with towing services and repairs, but his prices are generally higher than Luciano’s. Practical advice: The Automobile Club D’Italia (ACI) offers good coverage for towing services and a many other CAA-like services. Consult their local office, near JFC HQ Naples, for more information. It is recommended to go into their office to sign up for service, to ensure that you get the best plan for your needs. Their address is ACI, PIAZZALE TECCHIO 49/D 80125, Napoli, tel: 081 7253811 http://www.napoli.aci.it

42/96 4.6.6 Required Safety Equipment for your car: You are required by Italian law to carry in your vehicle and display / wear the following, should you have a roadside emergency: a red reflective emergency triangle and a high visibility reflective vest. Those are also required for vehicle registration and annual safety inspection (when the inspector can ask to see them).

Practical and legal advice: Safety vests must be within reach of the driver (i.e. under driver’s seat) and cannot be in the trunk because obviously you would have to walk on the highway, without a vest, to get it out of the trunk.

AUTO INSURANCE

4.6.7 Depending on the rates of the province you left, car Insurance may, or may not, be more expensive, it depends heavily on the make, model, year of the car and the horsepower (kW) of the engine. The criteria that an insurance company requires to establish a policy are rank, age, marital status, auto make, model, style, horsepower, year of vehicle, blue book value, and title ownership. In order to secure the best rates, members must prove up to a 5-year claim free driving record. Insurance companies require a letter from the previous insurance company indicating that you have driven safely without a claim in order to be eligible for any type of discount. It is strongly recommended that you bring with you all original letters from the head offices stating your accident free record. You will only have 3 months to prove this record if you don’t bring the letter with you on posting and it has been proven that getting the required documentation may take longer.

4.6.8 If the member expects to solicit an insurance policy upon arrival, there are a couple of reputable Italian insurance agents. But insuring with an Italian company is risky. Even though the company may be reputable, the Italian legal system takes an inordinate amount of time to process claims. This may cause concern when a member is posted out of Italy before a claim is settled. Also if a member cancels the insurance policy, most companies do not have a refund policy. Establishing an auto insurance policy with an American company is an advisable option worth investigating (and is the option most used by Canadians). GEICO Insurance at the Gricignano Support Site may provide better rates than Italian companies. If selecting GEICO, they also accept credit cards. There is also Unipol Insurance, and both of these companies maintain office hours at the Morale and Welfare Branch (MWR) - Family Centre in JFCNP.

Practical advice: Don't expect Geico to contact you, you must visit their office on all matters including picking up your individual policies – ensure you added expiry date of policies to your home/work calendars. Practical advice: If your vehicle is not new or expensive, it might be best applying for HALF insurance instead of FULL. Half insurance would give third party coverage but if you are found at fault for an accident, or if the other party doesn’t have insurance (not uncommon in Naples), you don’t get any money for your car. Talk to the agent about your options. Practical advice: Newcomers should consider obtaining insurance quotes either during their HHT or by asking their Sponsor to assist in getting a quote for their POMV if they are planning on bringing a newer vehicle that is worth a considerable amount or a fancier sports car. Insurance rates may determine if you choose to bring a certain car or not.

43/96 INSURANCE COMPANIES

GEICO Support Site (Gricignano) JFC HQ Lago Patria (MWR Office – Community Centre) Tel: 081-811-6568 (MWR Ext 3855) Email: [email protected]

UNIPOL JFC HQ Lago Patria (MWR Office – Community Centre) Via F. Caracciolo, 10 – 80122 (NA) Tel: 334-527-0616 (MWR Ext 5382) Email: [email protected] Website: www.elmaassicura.it Office hours at MWR Family Centre (subject to change):

Geico - Monday and Thursday: 10h00 – 12h00 Unipol – Wednesday and Friday: 09h30 – 12h30

DRIVER'S LICENCE

4.6.9 As mentioned previously, you and your family members will be allowed to drive in Europe for the duration of your tour on the basis of a valid Canadian driver's licence. It will be your responsibility to ensure that you maintain a valid Canadian licence throughout your tour. Verify with your provincial licensing authority before you depart to ensure that there will be no problems in renewing your licence while out of the country. While not required, International driving licences are obtained from the Italian licensing authorities as long as you can provide a valid Canadian driver’s licence as well as a passport-sized photo. The fees for the international licence are nominal. You can also obtain an International Driver Licence in any CAA office, prior to your departure from Canada (however the licence is normally only valid for one year). Note: There have been several instances where, despite the expiry date reflected on your Canadian Driver’s Licence, the province of departure may consider your licence null and void a short time after you cease to reside in that province. Sometimes that necessitates special waivers from the province of departure to ensure that the licence remains valid throughout your posting..

POMV REGISTRATION IN ITALY

4.6.10 All vehicles coming from abroad will be cleared through Italian Customs by NSA directly based on shipping paperwork and original registration documentation. Each individual must register his or her vehicles through the NSA Motor Vehicle Registration Office (MVRO) at the NSA Support Site located in Gricignano or in Capodochino. The MVRO is responsible for the issue of licence plates, the collection of Italian Road Tax (when applicable – normally for a second or third vehicle as your primary vehicle is exempt the Road Tax) and the issue of tax-free fuel authorization documents. Appointments are necessary. All other instructions for the operation of your motor vehicle(s) will be provided during your in-routine process. You should discuss with your sponsor the advantages/disadvantages associated with bringing a car form Canada versus buying from the local

44/96 economy. Be aware that you are entitled to register a maximum of three vehicles through MVRO for the duration of your posting to Naples. Exceptions are possible; however you will have to submit such a request to the Support Site MVRO office. An acceptable circumstance would be in the event that your vehicle is involved in an accident and declared a total loss. The MVRO will provide you with the detailed procedures associated with the purchase of a vehicle if you decide to buy a car in Italy. The process can be fairly simple when buying a vehicle already registered by the MVRO. It will require a few more steps if you are buying from one of the local dealers who is familiar with the MVRO process. In the event that you choose to buy directly from an Italian owner, you must be prepared to go through a fairly extensive transfer process which will take approximately three to four weeks.

Practical advice : PURCHASE OF A VEHICLE ON THE ITALIAN ECONOMY For those who will opt to purchase a vehicle from a local dealer or directly from an Italian owner you must note that there is a procedure to follow. We will define the process of purchasing from an individual as the onus will be on you alone to complete the process vice buying from a dealer who will handle a vast portion of the process outlined below. (note that the process may change over time, this information is provided as an indication only…) The first step will be to get copies of the original vehicle documents from the present owner and take them to MVRO where they will conduct a police check on the vehicle (2 weeks). Meanwhile, you will have to go to a local agency (agenzia) to complete a bill of sale with the present owner. It is IMPERATIVE” that the agenzia NOT remove the vehicle from the official Italian registry at this point despite the fact that it will eventually fall under the NATO vehicle registration/ licensing system. Remember to bring Passport, NATO ID and your Codice Fiscale. The personal address provided must be the “JFC address” and not your home address. The cost asked of one member for this transaction was 90 Euro, but it may vary a bit from agenzia to agenzia. (remember that any sale transaction over 3000Euro MUST be done either thru a check or through a money transfer (no cash). It is the law!). Armed with the bill of sale, copies of the vehicle documents, your own identification papers (NATO ID and Passport) the next step involves preparation of the paperwork for “exporting” the vehicle from the Italian registration/licensing system onto the NATO system. You will need to identify a broker to help you with this process. MVRO will provide you with a list. Through an e- mail or a fax, copies of previously stated documents will have to be provided to the broker. He will then handle the preparation of all exportation papers and official stamp(s). Usually, the broker can meet you outside the Base for delivery. From a previous experience the cost for this service was 150 Euro and services was provided within 48hrs. In parallel, you will need to go to GEICO to obtain insurances for the vehicle. GEICO will accept to issue insurances on the vehicle BEFORE it is NATO plated i.e. still on the original owner’s plate. This occurs by approaching MVRO and obtaining a “reservation” on a plate number enabling GEICO to issue insurances before the plates are actually officially issued. This is useful as once the bill of sale has been completed and the car is yours, you will have the capacity to drive it to JFC with your own insurances. This will allow you to finish another essential step of completing the “Vehicle Inspection”. One exception to this is for vehicles that are more than 20 years old, GEICO needs to approach their head office and delays of 5 days may occur before insurances are issued. Another important step will be to approach the CFSU(E) Det Naples to have the “Request for AFI Vehicle Registration form” completed. They will need some vehicle information. Note that once the CFSU(E) Det Naples has completed the form, you will need to take it to “Pass & ID” office to have it certified (stamped).

45/96 It is now time to make an appointment with MVRO to complete the official exportation and issue of plates. You will have to be there WITH THE CAR so that they can confirm the V.I.N. of the vehicle. You will need with you: Original vehicle papers, NATO ID, Bill of sale, exportation papers, copy of posting message, request for AFI Vehicle Registration form, the inspection report and finally copies of the insurance papers. If the vehicle still appears in the Italian database i.e. you took notice of the important point made above of not radiating the vehicle during your first visit at the aganzia, you will then be issued with the new NATO Vehicle registration papers and associated Plates. Last but not least, after you have exported the vehicle, insured the vehicle and you have been issued with your NATO registrations and plates you will need to meet with the previous owner at the agenzia once again, where, armed with the official exportation papers / MVRO vehicle registration papers, you will return the original plates to the owner and, the vehicle can now safely be radiated from the European/Italian database system by the agenzia agent.

FUEL COUPONS

4.6.11 You will be able to purchase fuel coupons which are exempt from Italian taxes and which are accepted only at AGIP gas stations throughout Italy. The fuel cost per liter is adjusted to approach the cost paid for fuel in the USA. These coupons can only be used for the first registered vehicle. Limits are applied and are linked to the number of cylinders of the engine (4 cylinders = 300 l/month, 6 and 8 cylinders = 400 l/month).

WINTER TIRES

4.6.12 Winter tires are not mandatory in the Naples area as the temperature rarely falls below zero, (a few nights per year). However, some road signs across Italy will indicate the compulsory requirement for winter tire or tire chain when driving in some specific region/roads during the period of 15 Nov to 15 Apr. It is recommended to bring your winter tires if you already have a set for your car.

SECTION 7 – TRANSPORTATION - PUBLIC

INTRODUCTION

4.7.1 Getting around in Naples can be an adventure at times. This section will introduce you to the most common forms of transportation you will use on a daily basis – namely, your own vehicle on local roads and highways, perhaps taxis and finally the main airport in Naples – “Capo”. The network of public transportation available in the city and surrounding area is described in much more detail at Annex E of this handbook.

AUTOSTRADA AND TANGENZIALE

46/96

4.7.2 The Autostrada network has approximately 6,000 kilometers of freeways throughout Italy. Autostrada directional signs are green as opposed to blue for the secondary and non-toll roads. Toll payment depends on distance travelled. When entering the Autostrada, a ticket is issued showing your point of entry and the toll, based upon how far you have traveled, is paid upon exiting the Autostrada. If you lose your ticket, you will have to pay the furthest toll (e.g. if traveling north to Rome, with no ticket, you would have to pay the toll from Salerno, no matter where you joined the Autostrada). Credit card can be used for payment.

Practical advice: Get and use the toll "VIA" cards but avoid the toll booth lanes that are both VIA card and Telepass – at the Agnano toll area near the pass combined lanes, there are blue lanes and other ones with help signs above them - you might get rear ended by a fast moving Telepass customer. Cards are available at the PUNTO BLU office located on the Tangenziale next to the toll station in Pozzuoli. Keep a card with around 95 Euro cents on it as a spare in case your card becomes damaged and isn't accepted by the machine (if this happens return the card - with the original envelope to a PUNTO BLU office- and they will send it away to be "repaired" - takes about a month). The spare card with 95 Euro cents will save you the embarrassment of having everyone in line behind you backing up so you can get out. A Telepass is a very convenient method to use the tolls. The fee to utilize this service through your Banco di Napoli account is much cheaper than going through Residential services at Gricigano, so compare your options. A Telepass makes travelling throughout Italy, and locally around Naples faster and more convenient. Practical advice: Use the tangentiale if you qualify for commuter assistance (live more than 16 km from the base but check with CFSU(E) Det Naples for official information) because it is effectively free under commuter assistance and you have far less chance of having an accident compared to using the back road to come/go to work.

4.7.3 The tangenziale is a toll road just over 20 kilometers in length that skirts the Naples area. Both VIAcard and Telepass can help you save time at the tolls. Telepass requires an account with Banco di Napoli. Purchase of Telepass is a two-step process. First you have to fill out application forms at the Banco di Napoli; once this has been done and verified by the bank, take the forms into the PuntoBlu office (there is one at the tangenziale toll station just north of Agnano) where you will be issued the Telepass. There is a 1.50 fee to debit the Telepass payment from your Banco di Napoli account. In addition, the bank will sometime freeze 200.00€ in your account until you return your Telepass at the end of your posting. Both Telepass and VIAcard are valid throughout the country.

4.7.4 In case of emergency or car trouble, both the autostrada and tangenziale have SOS phones every 2 kilometers. Ambulance service can be reached by pressing the button with the red cross. The button displaying a wrench will call a tow truck. Don’t worry if you have trouble out of the vicinity of an SOS phone: the highway police patrol regularly 24 hours a day.

4.7.5 Website for the autostrada is www.autostrade.it. This site has a choice of the Italian or English language.

47/96 AIRPORT

4.7.6 Capodichino Airport (Capo) is the only commercial airport in the Campania region (in which Naples is situated). It is 4 miles north of the centre of Naples, off the Tangenziale Ovest (west) toll expressway. This facility offers all those services expected of an international airport. Bus service is available from the airport to the train station (Piazza Garibaldi) and Molo Beverello (ferry terminal). When flying out of Capodichino Airport, it is possible to park your car at the US facility in Capodichino. It is a 7 minute walk from the parking lot to the airport departure terminal. More information about the airport can be found on their website www.gesac.it.

TAXIS

4.7.7 Naples has a large number of taxis operating 24 hours a day. The best advice is to negotiate the fare with the taxi driver before starting your journey. Authorized taxis are yellow and white and have meters that are programmed to show the basic current fare. In addition to the basic fare, there are surcharges for, among things, night service (between 22h00 and 07h00), suitcases and/or trunks, and holiday service. There is also a surcharge for calling Radiotaxi (570-7070 or 556-4444). Only one total fare should be paid regardless of the number of passengers. Taxis crossing city limits will charge double fare. Expect the taxi fare between Capodichino Airport and JFC Naples in Lago Patria to be around 50 Euros.

SECTION 8 – EDUCATION

4.8.1 While education for your children in Canada is a provincial responsibility, DND assumes this responsibility when you are posted outside Canada. This benefit ensures that your children are provided with an education comparable to that of Canada, to the level of Ontario grade 12. All relevant information on the process to follow for the selection and registration of your dependent children in local school will be provided through your OUTCAN screening process. You should opt to visit the schools during your HHT. Please note that French language school facilities are very limited and may not be approved for APS18. One school located downtown Naples offers such services and terminates at the equivalent of grade 8 (Ecole française de Naples). No bus transport is available, however, a request can be submitted to CFSU(E) Selfkant-Kaserne to request financial support for the transport. Regarding English language schooling, there are several options that may available, although this will most likely change before APS17. Your sponsor will provide you with the details.

4.8.2 Please refer to https://www.cafconnection.ca/National/Programs-Services/Children-s- Education-Management.aspx. It is intended to assist with interpretation of Foreign Service Benefits and provide administrative guidelines on Foreign Service Education and Family Reunion Travel Benefits. These benefits are applicable to all government employees serving outside Canada and are negotiated by Treasury Board within the National Joint Council. The OPI for this "How to" handbook is DCBA 5/Dependant Education Management. Tel number (613) 992-9852.

48/96 4.8.3 The Dependant Education Management directorate in NDHQ conducted a survey of the schools available in the Naples area. The result of this survey will be useful to discuss schooling options for the new members and can be found in Annex I.

ITALIAN LANGUAGE TRAINING

4.8.4 Very little English or French is spoken off base. Italian language group training is available via the MFS(E) - Naples free of charge (dependents are partially subsidized – service personnel are not subsidized). For a fee, “Gateway to Italian” is offered at various locations in the area and different schedules to suit nearly everyone. There are other languages training organizations in Naples or via the Internet that offer a large variety of options for learning Italian. There are also licences for the use of Rosetta Stone Italian, a very successful computer-based language learning program. More information is available at the MFS(E)- Naples

SECTION 9 – FINANCIAL ISSUES - GENERAL

4.9.1 All relevant information WRT your pay, allowances, banking, and Posting Loan (PL) options will be provided to you during your HHT briefing, your in-clearance processing, and during the annual orientation brief. PLs are usually processed by the losing unit; however, the gaining unit can process posting loans up to 6 months after your arrival. The base of all allowances and benefits for member's service outside Canada can be found in the CBI - Chapter 10 - Military Foreign Service Instructions, at the following link: http://www.forces.gc.ca/en/about-policies-standards-benefits/ch-10- foreign-service-instructions.page

CANADIAN BANKING REQUIREMENTS

4.9.2 You must maintain a Canadian banking account during your posting in Naples. Maintaining a US chequing account back in Canada may also have some advantages, but it should be noted that individuals cannot open a US chequing account once they arrive in Italy. Indeed, US facilities in Naples will accept, among other things, cheques made in US dollars that can be processed through a US bank. Only US dollars are used at US establishments – US dollars can be obtained from an ATM at the NSA Support Site, through the use of either your Canadian Bank card or your Banco di Napoli ATM card.

SECTION 10 – MEDICAL AND DENTAL CARE

4.10.1 The American Forces operate medical and dental facilities at NSA Naples. The Implementing Agreement (IA) between USN and CAF states that Canadians will have access to routine in- patient/out-patient medical and dental care from the US Naval Hospital and US Dental Centre respectively. It must be noted that dental care for dependants is based on space available and therefore not guaranteed. This facility offers a full range of medical services including:

Family Practice Clinic Well Baby Clinic Paediatrics Clinic General Surgery Orthopaedic Preventive Medicine

49/96 Physiotherapy Ophthalmology clinic Immunization Anaesthesiology Obstetrician/Gynaecology Clinic Laboratory Services Mental Health (Social Worker) Poison Control Radiology Pharmacy Emergency/Same-day Appointments Ambulance

Practical advice: Address and location of local hospitals. You may want to also note where some local hospitals are. If an emergency occurs, it may be better to rush to the closest hospital. Gricignano is too far away for a serious emergency.

MEDICAL RECORDS

4.10.2 Military medical records of members posted to Naples will be held by the Regional Medical Administration Officer (RMAO) at CFSU(E) Selfkant-Kaserne. Copies (in part or in full) of the medical records may be obtained through the CFSU(E) Det Naples upon request. Family members with ongoing medical problems should hand carry (if possible) their own medical information that is to be presented to the family physician at Naples. Members and families obtain services from the US hospital. You can request that the hospital start a local file. Individuals may wish to arrange for copies of recent/pertinent extracts of their medical records to be provided to the hospital.

FAMILY MEMBER MEDICAL/DENTAL TRAVEL

MFSI 10.8.01

4.10.3 Family member(s) who are provided with a legitimate written referral from a general practitioner may, subject to Ministerial approval, be authorized reimbursement of actual and reasonable travel expenses for medical treatment at a location other than Naples. Requests for family member medical travel shall be in accordance with MFSI 10.8.03(4) and reach the CFSU(E) Selfkant- Kaserne at least 30 days prior to the intended requirement. In case of an emergency, requests may be made by telephone or fax and followed up in writing.

NORMAL HEALTH CARE EXPENSES: FAMILY MEMBERS

4.10.4 While in Italy, your family will be covered by the PSHCP Comprehensive Coverage. While in Canada, your PSHCP coverage was only supplementary to the provincial insurance. As your provincial insurance ceases on the last day of the third month after your departure from Canada, the province continues to be responsible for payment of any medical bills incurred by your family while in Europe during the first three months. Reimbursement under the PSHCP Comprehensive medical insurance coverage while in Italy is based upon the Ontario Health Insurance Plan schedule of fees. Therefore, you can rest assured that the coverage your family will receive in Europe is the same as if you lived in Ontario subject to you upgrading your level of coverage to “Level III”. The member continues to be responsible for PSHCP yearly deductible rates and also co-insurance on purchase of drugs. In accordance with MFSI 10.8.01, expenses for health care and drugs, in excess of eligible expenses under PSHCP, may be reimbursed by DND.

50/96 NORMAL HEALTH CARE EXPENSES: CAF MEMBERS

4.10.5 Should a military member be charged by a medical facility, all costs are reimbursable by DND. When this situation arises, consult the Canadian Support Element (CFSU(E) Det Naples) Naples for detailed information on the processing of claims.

HEALTH CARE EXPENSES: CIVILIAN HOSPITALS

4.10.6 Should a family/military member be admitted to a civilian hospital, consult the CFSU(E) Det Naples for further direction.

OPTICAL SUPPLIES AND SERVICES

4.10.7 CAF members who require optical supplies or services will be reimbursed an amount specified by CFSU(E) Selfkant-Kaserne for spectacle frames and 100% of any necessary services such as examination, fitting or repair. Prior to purchasing lenses, contact CFSU(E) Det Naples, who will provide you with the relevant information to make submissions to the CFSU(E) Selfkant-Kaserne Medical Section for approval.

DENTAL RECORDS

4.10.8 The Canadian Medical Clinic in Geilenkirchen will maintain military dental records on all personnel. Family members with ongoing dental problems should hand-carry appropriate documentation to be presented to the family dental practitioner in Naples.

NORMAL DENTAL CARE EXPENSES: FAMILY MEMBERS

4.10.9 The CAF Dental Care Plan continues uninterrupted on posting overseas from Canada. Dental care expenses for family members are to be submitted to the Great West Life Mutual Insurance Company (DND underwriter) with the appropriate claim form. Claim forms are available online at www.greatwestlife.com.

NORMAL DENTAL CARE EXPENSES: CAF MEMBERS

4.10.10 Invoices/receipts for dental care expenses incurred by military members are to be forwarded to CFSU(E) Det Naples for furtherance to CFSU(E) Selfkant-Kaserne Medical Invoices Section for processing.

51/96 DENTAL FACILITIES

4.10.11 In accordance with the Implementing Arrangement, CAF Members and their families may utilize the services of the US Naval Dental Clinic in Gricignano, however, service is only provided on space available. The US Naval dental clinic provides a full range of services including the following:

General Dentistry (check-ups/referrals) Dental Hygiene Oral Surgery Orthodontics (you will be referred to a private practice) Endodentistry (root canal/special internal procedures) Pediadentistry (dental services for children aged 9 and under) Prosthodentistry (crowns, bridges, dentures, etc.) X-rays

Dental appointment: DSN 629-6007 or 6008. Commercial 081-811-6007/6008. It is strongly recommended to make arrangements with an Italian dental clinic for routine and emergency dental work. The following two Italian dental clinics have been inspected by the CFSU(E) Selfkant-Kaserne dentist and have been recommended for Canadian families. They both speak good English. General Dentistry

Centro Oftalmico Internazionale SOVIET Via Staffeta, 87 Lago Patria (NA)

The clinic is easily accessible with a parking lot adjacent to the clinic at no cost. There is a locked gate at the back of the building with a door bell indicating the Centro Oftalmico SOVIET clinic. They accept cash, credit card and bank slip payment.

General Dentistry and Specialist in Oral Surgery

Dr. Marra Roberto Odontoiatra Specialista in chirrurgia Odontostomatologica Centro ORIS I Trav. Licola Patria, 2 80072 Arco Felice (NA)

This would be a clinic best suited for patients requiring surgery. Easily accessible and you have two options for parking, underground parking with cost or free parking on the street near the clinic. You need to access the clinic from the back and there is a door bell indicating Centro Oris. The clinic is on the second floor and an elevator is available. They accept cash only so please make sure your dependants are going to their appointment with money.

52/96 SECTION 11 – MILITARY DRESS AND DEPORTMENT

4.11.1 Name Tags. NATO or CAF nametags shall be worn. The Det Naples SM will provide the NATO/National/personal identification nametag, without cost, to the member; contact the staff for further details. It shall be worn in the same manner as per the CAF nametag on all orders of dress.

4.11.2 Dress of the Day: As stated earlier, the working dress of the day for all CAF personnel posted to JFC HQ Naples will be CADPAT. ARID CADPAT will be worn during the summer dress period (April – October), while the Temperate CADPAT will be worn during the winter dress period (October – April). Typically, for Royal Canadian Navy Personnel, the working dress uniform can also be the Naval Combat uniform, in an effort to demonstrate visibility of the Navy uniform. However, situation dependent, the uniform could be CADPAT if required.

SECTION 12 – SHOPPING

English speaking business (level of language depends on each business) can be found in the white pages for individuals: www.paginebianche.it or yellow pages: www.paginegialle.it

4.12.1 Introduction. Grocery shopping in Italy can sometimes be different from shopping in Canada. There are now large supermarkets such as Citta Mercato in Mugnano, Ipercoop in Quarto, Alle Porte di Napoli Marcianiso, Euro Mercato, Afragola and the Auchan chain of stores. There are also some smaller grocery stores like the MD chain of stores. The stock at fruit and vegetable stands tends to be only what is in season locally, although some imported goods can be found quite regularly (such as bananas).

Practical advice – don’t feel/touch the fruit at local fruit stands – only the owner touches the fruit! For all purchases in Italy, it is the law to obtain a receipt from the store before leaving the premisses. In fact, our Canadian habit of leaving the receipt on the counter must be changed while shopping in Italy. Shop owners will insist that you take the receipt as they are liable to a heavy fine if a customer leaves the premises without one. Furthermore, you may also be liable to a fine in such a situation. Get and keep your receipt to prove to the Financial police you paid your taxes.

53/96 4.12.2 Shop hours can appear to be completely arbitrary. While most shops close for a few hours in the afternoon, some are closed longer than others. Some stores are open on Sunday mornings, but closed Monday morning, or all day Monday. It’s best to try to remain flexible, and if you need to shop at a specific store, find out that store’s hours of operation. Many downtown stores are closed from about 13h00 Saturday until evening hours on Monday but some are also open on Sunday.

4.12.3 There are now many malls that are comparable to what you would find back home, and there are also box stores, like Leroy Merlin, which is like Home Depot or Rona, and Decathlon, which sells sporting equipment and clothing, and Ikea. There are also small specialized stores, which may, or may not have their stock in open view.

4.12.4 Specialty Food Shops. Most of the grocery stores do not stock what Canadians call “ethnic” (i.e. non-Italian) food. Some that do are as follows:

a. General Store. On the Domitiana just before the exit for Pinetamare on the right is a store specializing in African and Asian foods as well as Italian staples. A variety of exotic fresh produce is available as well;

b. Naturamica. Just around the corner on the right from the GS in Pozzuoli is a store that specializes in natural foods, herbal remedies, exotic spices, and a variety of foodstuffs not available in other stores;

c. Miscellaneous Shops

(1) Kitchen Store – “Hotelleria Casolaro”. Doganella exit southbound Tangenziale. Turn right at the first main road, then right again at the big intersection. This is Via Nuova del Campo. On this street are two large terracotta stores. Further along the same street is the kitchen store. This establishment is a restaurant and hotel supplier. The selection is excellent and prices are good; and

(2) Bombole - Eddie Russo. On the Domitiana just south of Licola turn off on the left (going north) is a small group of shops including Eddie Russo, a pet store, and a small mozzarella store. Eddie Russo will make deliveries and convert gas grills as well as replace your empty bombole. English is spoken.

US NAVY EXCHANGE (NEX)

4.12.5 The implementing arrangement provides authority for access by CAF members and their family members to the Navy Exchange establishments, for the purchase of goods necessary for their own consumption. The NEX is located on the NSA compound in Gricignano. It is a relatively large store. Other examples of services available from the NEX are: Mini-Mart, Laundromat, Souvenir Store, Video Rental, Music Store, EuropCar rental office, Barber Shop, Bookstore, various restaurants, Dry Cleaner, Tailor Shop, Florist, Movie Theatre (Reel Times 2), Food Court, etc.

54/96 NEX facilities normally charge and expect payment in US Dollars, not Euros. They accept credit cards (Food Court accepts Euros).

4.12.6 Two Travel Agencies are also located at Gricignano: USO (United Services Organisation) and ITT (Information, Tickets and Travel). ITT also has an office at Capodichino.

4.12.7 Other American facilities that Canadians may wish to access are the Reel Times Theatre at Gricignano and Capodichino.

SIZE CONVERSION

4.12.8 The sizes shown in these charts are European. Italian sizes are slightly different. Use these charts as a guide: Shoe conversion chart Women’s shoes Men’s shoes Women’s Dresses/Coats CANADA ITALY CANADA ITALY CANADA ITALY 4 32 6 ½ 40 6 34 5 34 7 ½ 41 8 36 6 36 8 ½ 42 10 38 7 37 9 ½ 43 12 40 8 38 10 ½ 44 14 42 9 40 11 ½ 45 16 44 10 41 12 ½ 46 18 46 How to find the size for children’s shoes? Measure the foot in centimetres and multiply by 1.5.

Men’s Clothes Shirts Suits Canada EUROPE CANADA EUROPE 14 36 34 44 14 ½ 37 36 46 15 38 38 48 15 ½ 39 40 50 15 ¾ 40 42 52 16 41 44 54 16 ½ 42 46 56

Children’s and Junior Misses’ dresses/coats Canada 2 4 6 8 10 13 15 Europe 1 2 5 7 9 10 12

55/96 MARKETS

4.12.9 A shopping experience that many Canadians come to enjoy in Naples is the outdoor markets. This list is by no means complete, but will give you an idea of what is available:

a. Shoe Alley. Sunday, Monday and Friday 0700-1400 hrs. Main items: shoes, fabric, clothing, linens. Located on Via Marino di Caramanico. Directions: from southbound Tangenziale, take Corso Malta exit; straight through toll booth, left at first stop light, (via Nuova Poggioreale), then second right (purple building on the corner) (Via Marino di Caramanico). There will be parking attendants (2E) indicating where you can park on the street; You can also go to an underground supervised parking lot close by.

b. Vomero Market. Monday to Saturday 0900-1400 hrs. Main items: good selection of fruits and vegetables, clothing, household items. Directions: finding your way in the Vomero district can be a very challenging experience. There are several ways to get to this market. Take the metropolitana to Piazza Amedeo, exit the station to the left and take the funicolare (about 75 metres on the left) to the last stop. Coming out of the funicolare station, turn left up Via Bernini to Piazza Vanvitelli, bear left on Via Scarlatti. Take the third right - Via Luca Giordano. The market starts two blocks down on the right. If you are not comfortable driving, directions can be found at the MFSE-Naples. Other route: take the Metropolitana Linea 2 to Piazza Cavour. Then you transfer over to Linea 1 at “Museo” and go to Vanvitelli. The market is a few blocks away from the station.

c. Posillipo Market. Thursday 0900-1400 hrs. Main items: clothes, household items. Directions: Take road past Nisida up the hill into Posillipo, under the high bridge, left on via Boccaccio (small Agip station on left, just after a small piazza); follow this road and you will soon see the end of the market on the left. All parking is on the street overlooking the cliff;

d. Pozzuoli Fish Market. Tuesday to Sunday 0700-1300 hrs. Wide selection of local and imported seafood. Located on Pozzuoli harbour in old Pozzuoli, close to the Temple of Serapide and the ferry terminal;

e. Antique Market. Third Sunday every month 0900-1400 hrs. Located in villa Comunale along the Naples waterfront between Mergellina and the Castel Dell’Ovo; and

f. A very helpful booklet called “Shopping on the Boot, and Beyond” will be sold by the Naples Overseas Spouses Club through the NSA Thrift Shop (this book is normally provided by MFSE to each arriving family).

56/96 SECTION 13 – ENTERTAINMENT

RESTAURANTS

4.13.1 Eating out in Naples takes many forms, from a stand-up pastry or panini (sandwich) at a café or bar, to an all day affair celebrating a wedding or baptism.

a. Bars are perhaps the most common business establishments in Naples (and Italy), but are not the same as bars in Canada. Italian bars serve coffee, soft drinks, wines, beer and liqueurs as well as sweet and savoury pastries. Bars are popular meeting places and most of the patrons remain standing at the bar. If you are not sitting at a table, you tell the cashier what you want, pay, and take the receipt to the bar. A small tip is customary when you put your receipt on the bar to order. If you are ordering pastries to go, first pick them out and get a receipt from the clerk (in this case, you are charged by weight) to take to the cashier. Pay the cashier, and bring this receipt back to the clerk and pick up your wrapped pastries.

b. A gastronomia is similar to a cafeteria. All the dishes, which tend to be regional specialities, are behind the counter with their prices indicated. These establishments are set up like bars in that you tell the cashier what you would like, pay, and pick up your meal, then find a seat. A tavola calda is the same as a gastronomia with sit down service. Prices at these establishments are reasonable, there is a good variety, and the quality tends to be very good.

c. Trattorie are moderately priced restaurants often featuring regional cuisine. A cover charge (coperto) usually around 1 EURO will be included on your bill. Coperto is for the place setting and bread. Some will also include a service charge (servizio).

d. Ristorante are the more expensive restaurants. Their menus tend to have a greater variety than other eating establishments. The bill will also include the coperto and usually the servizio.

TELEVISION IN NAPLES

4.13.2 Italian TV broadcast using the PAL system as opposed to NTSC, which is used in North America. In Naples with a PAL capable TV and the installation of an external antenna you will be able to receive 140 Italian channels and one French news channel. Cable is not available in Naples so to get English and some French programs you need a satellite. The vast majority of Canadians choose Sky Satellite. This company has various packages to choose from, and you can ask the JFC Naples Family Center to help you set up the contract. More and more new TVs are equipped with multi voltage and multi reception standard capabilities (NTSC/PAL). TVs can operate on a transformer but to access local European channels it must be PAL standard capable. You can also purchase in Canada or on site like Amazon, PAL converters from anywhere between 50 to 250 CAD

57/96 for your North American television to make it compatible with Naples (PAL) system. If you prefer, the local NEX has a large selection of TVs for sale. Prices are generally lower than those in Canada and their products are multi standard (PAL/NTSC, 110/220V).

Practical advice: Satellite Bills: With SKY Italia, you will receive your monthly invoice via email and pre-authorized payment will be automatically deducted from your Italian bank account.

RAINBOW MAGIC LAND 4.13.3 A family-friendly theme park with roller coasters, a soft play area, a stunt show & a planetarium. Opens in the summer months. See the website for details https://magicland.it/en.

CARNEY PARK

4.13.4 This is a US Navy recreational area/playground with a variety of facilities and programs. There are tennis courts, basketball courts, volleyball pits, children’s playground and an olympic-sized pool. There are horseshoe pits, a fitness trail, picnic areas and facilities for tent, trailer camping as well as cabins available for rent. A Carney Park pass is required for each family member. This pass allows access to the facility, but use of the pool, golf course, cabins, etc, require a separate user fee. Guests passes are available at the sports stores (in Carney Park) for US$5 per day. Generally, Carney Park only accepts US Dollars for entry, pool passes, etc (Euros are not accepted).

4.13.5 Newcomers should also be aware of the existence of the NATO Morale Welfare and Activity (MWA) Organization. The NATO Community MWA provides quality recreational and travel opportunities to US and Allied Forces in Europe. For more information, check the website: http://www.mwanaples.org.

4.13.6 The USN library, located at the USN support site, is available to Canadians and offers a large selection of books plus limited numbers of DVDs. DVD players again pose the question of their capacity of playing NTSC or PAL standards. USN library provides NTSC standard DVDs. A DVD player will work well through the use of a transformer.

58/96 SECTION 14 - FAMILY ACTIVITIES / MFSE-Naples / PSP

CANADIAN COMMUNITY CENTRE NAPLES (CCCN)

4.14.1 As mentioned in an earlier section, a building in Lago Patria has been leased to serve as the Canadian Community Centre in Naples (CCCN) housing the MFS(E)-Naples and the PSP organizations. There are offices, a well-equipped gym, a large dining and living area, a reference room with Internet, an outdoor patio, a children’s playroom, large yard, and 2 suites.

59/96 MILITARY FAMILY SUPPORT EUROPE – NAPLES (MFSE – Naples)

4.14.2 The MFS(E)-Naples' offices are located in Villa Maple Leaf on the 2nd floor, along with PSP offices. Office hours are Monday to Friday from 08:00 to 15:00. The Centre offers services in the 4 general categories: 1) Child and Youth Development and Parenting Support 2) Prevention, Support and Intervention 3) Family Separation and Reunion, and 4) Personal Development and Community Integration. Since we are a small community, the services are offered on a smaller scale than what you might be accustomed to in Canada. However, it is a good source of information and services for the community. A resource library with books and DVDs is available. Activities are provided on a regular basis. MFS(E)-Naples activities are made possible from the assistance and participation of our community. The MFS(E)-Naples booklet, Thriving in Naples/En plein essor à Naples provide Canadian families with useful information regarding activities and tips to make your stay here in Naples enjoyable and safe. There is regular ongoing programming for all to participate in. As much as possible, the MFS(E) activities take place at the beautiful Villa Maple Leaf.

PSP (PERSONNEL SUPPORT PROGRAMS NAPLES)

4.14.3 The aim of the PSP is to enhance the morale and welfare of military members and their families through the provision of travel and recreational activities. PSP (Europe) has a number of excellent programs such as the Chalet lottery which offers the rental of properties in Austria, Croatia, France, Italy, Germany, Spain, Portugal, Scotland and Switzerland at a subsidized rate to personnel who are selected through a draw process. Locally, we also have a PSP office which is located in Lago Patria at the Canadian Community Centre (Villa Maple Leaf). PSP Naples organizes a variety of trips and events each year. Finally, a resource travel library and a variety of items for loan to our community are maintained by the PSP office. For a list of available items please contact the PSP Coordinator at 081 509 6500.

SECTION 15 - POSTAL

4.15.1 Individual mailboxes are located at the Canadian Support Element in JFCNP HQ in Lago Patria. The Naples detachement does not operate a standard Canadian Forces Postal Office. Personal mail and parcels are sent directly from Belleville, ON to the CSE via FEDEX once per week normally departing Belleville on Friday and arriving in Naples the following mid-week. Outgoing mail has to be processed via CFSU(E) GK through the CFSE(E) Det Naples . Parcels sent to Canada must be arranged and paid by the members via the Canada Post web-site (www.canadapost.ca ) using the “Ship-and-Click” application. Once completed, the parcel can then be left with the CFSE(E) Det Naples for processing. Any parcel shipped to or received from Canada will be covered by Canada Post for an amount up to $100. It should be noted that the CFSE(E) Det Naples is not allowed to sell Canadaian stamps, they must be ordered on-line by each member. It is recommended to bring some stamps with you prior to moving to Naples. The “permanet” stamps (one’s without a $ amount on them) are currently worth 85 cents each. Don’t forget your addresses (From North-America): (From Europe)

Rank/Name Rank/Name CFSU(E), Det Naples JFCNP HQ - Canadian Support Element P.O. Box 5045 STN Forces Via Madonna del Pantano Belleville, ON K8N 5W6 80014 Lago Patria, (NA)

60/96 Mail/Packages requiring a signature (on-line ordering/registered mail):

Rank/Name CFPO 5045 15 Westin Ave, CFPU Trenton Astra, ON K0K 3W0

4.15.2 Italian Post Agency: If required, the following is some information regarding this subject: Counter Service 0830 – 1230 hrs, Mon – Fri. Services Provided: Paying of Bills, Electricity & Phone. Located in MWR – Community Centre. Contact number 2463.

4.15.3 We discourage the use of your rented residence as a delivery address. The CAF postal system, for mail from Canada, and the CFSU(E) Det Naples/JFC HQ addresses for mail from Europe, should be utilized so as to minimize operational security risks and theft.

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ANNEXES Annex A - NAPLES SITE MAP

JFC HQ NAPLES LAGO PATRIA GRICIGNANO US SUPPORT SITE

3

2

1

CARNEY PARK 5

4

NATO YACHT CLUB CAPODICHINO

1. CAPODICHINO GPS Coord: N 40.877602, E 14.283106  Civilian and Military Airports  US Military Installation  Free Short Term Parking for Airport

2. JFC NAPLES – LAGO PATRIA GPS Coord: N 40.932385, E 14.050237  See Site Plan

3. GRICIGNANO US SUPPORT SITE GPS Coord: N 40.989746, E 14.248109.  Military Housing  US DoD Schools  Hospital & Dental  USO/ITT  GEICO Ins  MVRO main Office

4. NATO YACHT PLAN GPS Coord: N40.796495, E 14.16716

5. CARNEY PARK GPS Coord: N 40.850988, E 14.109739  Swimming Pool  Camping  Dog Park  Outdoor equipment

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Annex B – JFC HQ NAPLES BASE MAP

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64/96 Annex C - LIST OF RECOMMENDED ITEMS TO BRING TO NAPLES 1. The following household items or articles are recommended:

Living room furniture Tools (may be required to repair your car) Dining room furniture Garden Tools Power Tools (depending on the amperage) Lawn Mower/gas edger Carpets Consumable spares for your North American car Kitchen suite Cookware and storage containers Desks Personal Computer Beds and bedding Shelving for storage areas Dressers Lamps Television Digital Video Recorder Vacuum Cleaner Ladder (6ft+) Extension Cords

Drapes – may have to be adapted to European tracks Sheers – readily available in Europe and at good prices

Notes: 1. You can bring a North American TV if you intend to use it as computer monitor for video games, for watching movies, or planning on purchasing a PAL adaptor. 2. Due to the risk of theft, it is not a good idea to bring any object of great monetary or sentimental value. 3. Electric/Electronic clocks will not work properly even with a transformer as North American electricity runs on 60 Hz, while European electricity runs on 50 Hz. 4. It might not be advisable to bring your expensive power tools, as they might require 60 Hz and cannot be used on 50 Hz. Look at your power tools specifications before you decide to include them in your shipment.

65/96 Annex D - REFERENCE MATERIAL

SECTION 1 - BOOKS

The following is a list of books which provide information on Naples, Italy, and the surrounding area:

Eyewitness Travel Guides, NAPLES, 1998, DK Publishing Inc Touring Club of Italy, NAPLES, 1997, Intergraf & Lito Eyewitness Travel Guide, ITALY, DK Publishing Inc THE BAY OF NAPLES & SOUTHERN ITALY, 1997, Dana Facovos Fodor’s 99, ITALY Michelin Guide, ITALY Faith Heller Willinger, EATING IN ITALY, 1998, William Morrow & Coy Inc Sandra Gustafson, CHEAP EATING IN ITALY, 3rd Edition, 1999, Chronicle Books Ronald & Carl Krannich, THE TREASURES OF ITALY, 1997, Impact Publications Dark heart of Italy That fine Italian Hand The Italians My Italian Neighbor

SECTION 2 - INTERNET SITES ON NAPLES www.europe.forces.gc.ca http://www.nato.int/ https://www.cnic.navy.mil/Naples/index.htm http://www.familyforce.ca/sites/Naples/ http://www.wikinapoli.com/ http://www.canada.it (Cdn embassy in Rome) http://infoitaly.it http://ciaonapoli.com http://nsa.naples.navy.mil/ panorama/ (USN / NATO local paper) http://www.wikinapoli.com/benvenuti http://www.bfgnet.de/hives-europe/naples/php (British community support site) http://www.naplesallhands.com (items for sale from the NATO community) http://www.napoliunplugged.com

66/96 Annex E - PUBLIC TRANSPORTATION SYSTEM

GENERAL INFORMATION

1. This section also contains a list of transportation terminology at the end. It should be kept in mind that public transportation in Naples is subject to labour actions including strikes and work slow- downs. Generally these are of short duration (often for several hours during a day) and advance notice is always given. For scheduled departure times consult “Qui Napoli”, the local newspaper “Il Mattino” or ITT. Public transportation is available in some outlying areas and the quality of service is fair. Operation ceases between 2130 and 2230 hrs daily. Fare is based on a zone system and on a per ride basis regardless of distance.

HYDROFOILS AND FERRIES

2. Hydrofoils and Ferries (Aliscafi e traghetti). The islands of Capri, Ischia, Procida, Eolie, Sardinia and Sicily can be easily visited by hydrofoil or ferry. Hydrofoils are faster (and more expensive); ferries accommodate cars (and on trips to Sardinia and Sicily, have cabins available). Only island residents can take their cars to Capri. Take the Metronapoli train to the Mergellina station and walk down the hill to the marina. Purchase tickets on the pier. To get to the Pozzuoli port, take the Cumana train to the Pozzuoli station and walk toward the fish market.

Hydrofoils From To Molo Beverello (Fleet Landing) Capri, Ischia, Procida Mergellina Capri, Ischia, Procida, Sorrento Sorrento Mergellina, Capri Pozzuoli Ischia, Procida

Ferries From To Molo Beverello (Fleet Landing) Capri, Ischia, Procida, Sorrento Stazione Marittima (Fleet Landing) Cagliari, Castellammare, Reggio di Calabria, Catania, Lipari, Malta, Palermo, Siracusa, Sorrento, Tripoli, Tunis Pozzuoli Ischia, Procida Sorrento Capri Formia Ponza, Ventotene For current schedules on ferries and hydrofoils, consult a local newspaper or “Qui Napoli”.

TRAIN AND METRO SYSTEM

3. If your idea of being posted to Naples includes using the local transit this can be a challenge, however, it can also be very rewarding with less stress of driving downtown. In Naples itself the

67/96 transit system is very good and it does not take very long to figure it out if you use it on a regular basis. If you do not live in the Naples area, transit and the associated routes become more of a challenge. For those living in the Lago Patria, Licola, Monterusciello, Pozzuoli area, it is recommended to use the CIRCUMFLEGREA (CUMANA Lane). You can park your car at the GROTTA DEL SOL station and travel to the MONTESANTO station (last station of the lane) where you can connect to the METROPOLITANE transit system.

4. Some transit information can be found in the Tourist Magazines “Campi Flegrei” and “Qui Napoli”. The “Qui Napoli” also offers information on train service from Naples to Rome. The Web site is http://www.inaples.it/eng/quinapoli.htm.

PURCHASE OF TRAIN, METRO OR BUS TICKETS

5. UNICOCAMPANIA is the name of the ticket and company, which is valid for almost all public transportation systems within the city of Naples and provides a simple fare system. Naples is divided in five zones (see details in following paragraphs). There is also a special ticket that provides transportation by the kilometer outside the Naples area.

6. Tickets must be validated either prior to boarding trains and funicolari (a special train that normally runs up and down a hill), and when boarding a bus they are validated on the bus. If a validation machine is not working the passenger must write in the date and time. It is important that one have a ticket when riding transit as there are random checks and one will be fined if they fail to produce a valid ticket.

7. Tickets can be purchased at the Metronapoli, Cumana, and Circumflegrea Stations. They can also be purchased at some newspaper/magazine stands, tobacco/ lottery stores, and there are also machines that will dispense tickets. Note with the ticket machines: they do not always provide change. Ticket counters are not available 24/7, so it is always a good idea to have extra tickets on hand.

8. Tickets provide for transportation in the Naples Area normally for a 90-minute period (90 MINUTI), which allows a rider to get on and off transit for this amount of time from the time of validation. There is a day ticket (GIORNALIERO), which is valid for 24 hrs from the time of validation. There is also a monthly pass (ABBONAMENTO MENSILE), which is purchased at the beginning of the month.

UNICO zone tickets (FASCIA).

FASCIA 1 : Arzano, Casandrino, Casavatore, Casoria, Cercola, Marano di Napoli, Melito di Napoli, Mugnano di Napoli, Portici, Pozzuoli, Quarto, San Giorgio a Cremano, San Sebastiano al Vesuvio, Volla.

FASCIA 2: Acerra, Afragola, Aversa, Bacoli, Brusciano, Caivano, Calvizzano, Cardito, Casanuovo di Napoli, Castello di Cisterna, Cesa, Crispano, Ercolano, Frattamaggiore, Frattaminore, Giuliano,

68/96 Grumo Nevano, Lusciano, Mariglianella, Marigliano, Massa di Somma, Monte di Procida, Orta di Atella, Parete, Pollena Trocchia, Pomigliano d’Arco, Qualiano, S. Anastasi, S. Antimo, S. Arpino, Somma Vesuviana, Succivo, Torre Annunziata, Torre Del Greco, Tre Case, Trentola Ducenta, Villaricca.

FASCIA 3: Arienso, Boscoreale, Boscotrecase, Camposano, Capodrise, Carinaro, Casal di Principe, Casaluce, Casamarciano, Casapesenna, Castellammare di Stabia, Castel Volturno (up to Pinetamare), Cicciano, Cimitile, Comiziano, Frignano, Gricignano d’Aversa, Liveri, Maddaloni, Marcianise, Nola, Ottaviano, Palma Campania, Poggiomarino, Pompei, S. Cipriano d’Aversa, S. Felice a Candello, S. Gennaro Vesuviano, S. Guiseppe Vesuviano, S. Marcellino, S. Marco Evangelista, S. Paolo Bel Sito, S. Vitaliano, S. Maria La Carita, Saviano, Scafati, Scisciano, Terzigno, Teverola, Tufino, Villa di Briano, Villa Literno.

FASCIA 4: Angri, Avella, Baiano, Cancello Arone, Capua, Carbonara di Nola, Casagiove, Casapulla, Caserta, Casola di Napoli, Castelvolturno (after Pinetamare), Cervino, Corbara, Curti, Comicella, Gragnano, Grazzanise, Lauro, Lettere, Macerata Campania, Marzano di Nola, Meta, Mugnano del Cardinale, Nocera Inf., Norcera Sup. Pagani, Pago del Vallo di Lauro, Piano di Sorrento, Pimonte, Portico di Caserta, Recale, Roccarainola, S. Marzano sul Sarno, S. Nicola la Strada, S. Prisco, S. Tammaro, S. Valentino Torio, S. Maria a Vico, S. Maria Capua Vetere, S. Maria La Fossa, S. Antonio Abate, S. Egidio del Monte Albino, Sarno, Sperone, Striano, Taurano, Valle di Maddaloni, Vico Equense, Visciano.

FASCIA 5: Atripalda, Avellino, Carinola, Castel Morrone, Falciano del Massico, Francolise, Limatola, Mercogliano, Mondragone, Pastorano, Pignataro, Sant’Agnello, Sorrento, Sparanise, Monteforte Irpino, Moschiano, Quindici, Massa Lubrense.

The FASCIA tickets come as BIGLIETTO ORARIO (hourly tickets): - FASCIA 1 100 Minutes - FASCIA 2 120 Minutes - FASCIA 3 140 Minutes - FASCIA 4 160 Minutes - FASCIA 5 180 Minutes

9. The FASCIA tickets also come as: a. Day tickets, which are valid from 1000 hrs to 2400 hrs; b. Week-end tickets, which are valid on Saturdays, Sundays and holidays from 0000 hrs to 2400 hrs on the day validated; c. Weekly tickets, which are valid from 0000 hrs on Monday to 2400 hrs the following Sunday; d. Monthly tickets, which are valid for the month in which they are purchased; and e. The prices for the above tickets are determined by which zone (FASCIA) they are purchased for. For prices of UNICO FASCIA tickets go to Web site http://www.unicocampania.it/index.php?lang=en

69/96 10. There is also a CHILOMETRICO ticket that can be used outside the Naples area and the price is determined by the kilometers travelled. This ticket also comes in a 60 minute, daily and monthly format.

BUSES/STREETCARS 11. Numbers on the front, and right rear windows identify a bus. Azienda Napoletana Mobilità (ANM) stops are designated by a yellow bus stop sign that lists the number of the bus and the route being served. The sign will also specify the type of stop: “Obbligatoria” is a mandatory stop – the driver will stop automatically for people waiting at the stop. If you are waiting at a stop that is served by more than one bus it is a good idea to step out or wave when you see the bus you require. At “Facoltativa” (optional) stops, the driver must be flagged down. There are no pre-printed schedules, but most buses run every 20 – 30 minutes, and depending on the route and time of day they do run more frequently. There are also night buses that run about every hour to hour and a half between approximately 23h00 to 05h00. ANM has a website www.anm.it . This site gives info about routes.

CABLE CARS (Funicolari)

12. Operated by ANM. There are four lines: a. Centrale from via Toledo to Piazza Fuga (Vomero); b. Chiaia from via del Parco Margherita to via Cimarosa (Vomero). This line at via del parco Margherita is close to the Metronapoli Piazza Amedeo station; c. Montesanto from Piazza Montesanto to via Morghen (Vomero). This line at Piazza Montesanto is close to the Metronapoli Montesanto station and next door to the Cumana and Circumflegrea Montesanto stations; and d. Mergellina from Via Mergellina to Via Manzoni.

METRONAPOLI

13. Metronapoli has two lines, LINEA 1 and LINEA 2. They are Naples’ version of a subway. The information phone line from Naples is 800-568-866.

LINEA 1 runs from Piazza Dante to Piscinola Secondigliano. This line runs from approx. 06h30 to 22h30. Note: The Museo station of LINEA 1 is very close to the LINEA 2 Piazza Cavour station so if you do not know the area well be careful which station you walk into.

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LINEA 2 runs from Pozzuoli to Gianturco. Trains run approx every 8 minutes. This line runs from approx. 05h45 to 23h00.

From Pozzuoli the station stops are: Pozzuoli, Bagnoli, Cavalleggeri d’Aosta, Campi Flegrei, Piazza Leopardi, Mergellina, Piazza Amedeo, Montesanto, Piazza Cavour, Piazza Garibaldi, Gianturco. Note: The Piazza Cavour station is close to the National Archeological Museum, which houses many of the items taken from Pompei.

14. To get to the airport Metronapoli to Piazza Garibaldi. From outside the Garibaldi station you will find the 3S bus. This will take you to the Airport and there is also a stop close to the US Capo facilities. For this trip, a person would use a Giranapoli ticket. The 3S bus runs every 15 minutes between the hours of 06h00 and 23h00. CUMANA LINE

71/96 15. Operated by SEPSA. It runs approx every 20 minutes between 05h30 and 21h20. Timetables are posted at the station. Between the Montesanto and Bagnoli stations the service is more frequent and it is less frequent between Bagnoli and Torregaveta. Station stops listed are: Montesanto, Corso V. Emanuele, Fuorigrotta, Mostra D’Otremare, Edenlandia, Agnano, Bagnoli, Dazio, Terme La Pietra, Gerolomini, Cappuccini, Pozzuoli, Cantieri, Arco Felice, Lucrino, Baia, Fusaro, Torregaveta.

Note: (Oct 2001): Baia is listed as a station stop but the train does not make a stop at this location. This has been in effect since 1999. To get to Baia one must get off at the Lucrino station and then take a bus.

16. Giranapoli tickets cover the zone from Montesanto station to the Bagnoli station. FASCIA 1 tickets cover from Montesanto station to Lucrino station. FASCIA 2 tickets cover the area from Montesanto station to Torregaveta station. E.g. to get from JFC HQ Naples (the walk from the JFC HQ Naples main gate to the Cumana station is 10-15 min) Bagnoli to Torregaveta a person would use the FASCIA 2 tickets.

CIRCUMFLEGREA LINE

17. Operated by SEPSA. It runs approx every 30 minutes from 05h30 to 20h30. Timetables are posted at the station. Station stops listed are: Torregaveta, Lido Fusaro, Cuma, Marina di Licola, Licola, Grotto del Sole, Officina Quarto, Quarto, Quarto Centro, Pisani, Pianura, Latrencia, Traiano, Soccavo, Piave, Montesanto.

Notes: 1. From Torregaveta to Licola there is very limited service. It is advisable to check the timetable first if you plan to use this line between the Licola station and the Torregaveta station. 2. There is a parking lot, with parking attendant at the Licola station. It is a flat rate of 2€ to park for the day or portion thereof.

CIRCUMVESUVIANA LINE

18. There are four lines available from the Garibaldi Station: a. Napoli, Ercolano, Pompei, Castellammare, Vico Equense, Sorrento; b. Napoli, Ottaviano, Sarno; c. Napoli, Torre Annuziata, Poggiomarino Sarno; and d. Napoli, Nola, Baiano.

19. The Napoli Sorrento line runs approx every 20 minutes. It is possible to purchase a timetable for the Circumvesuviana. Timetables are also posted at the Garibaldi Station. Using the FASCIA 5 ticket can get a person from the old JFC HQ Naples in Bagnoli all the way to Sorrento. E.g. Get on the Metropolitane at the Bagnoli station close to the old JFC HQ Naples and transfer over to the

72/96 Circumvesuviana at the Garibaldi Station and then travel all the way to Sorrento. Circumvesuviana has a website www.vesuviana.it

NATIONAL TRAINS

20. Ferrovie dello Stato. Web site www.trenitalia.it, in English or Italian. Train travel is very popular way of getting between cities. There are several different types like the Intercity and Eurostar; all trains are non-smoking, but you will quite often see smokers on station platforms: a. LOCALE serve the small towns around large cities and stop at every station on the line; b. DIRETTO service between larger centres, does not stop at small stations; c. ESPRESSO serve long distance routes and stop only at major towns. All have both first and second class cars; and d. RAPIDO only serve the largest cities such as Rome, Milan, Florence, and Naples.

21. For all the above trains there is a set fare. First class costs considerably more than second class and, especially for the shorter trips, may provide only marginally more comfort. Some rapido trains have only first class. Reserving a seat is a good idea especially on holidays, vacation periods, and weekends. Most national trains leave from the Central Station at Piazza Garibaldi, some leave from Mergellina or Campi Flegrei stations.

OTHER TRAVEL SERVICES

22. Through the US military Canadians have access to the USO and ITT travel/tour/vacation services located at Gricignano and another ITT office at Capodichino. They also provide information about the local area. See the following link: www.uso.it .

TRANSPORTATION TERMINOLOGY

Abbondamento mensile Monthly pass In ritardo Late In orario On time Aliscalfo Hydrofoil Aperto Open Libero Free/available Arrivi Arrivals Multa Fine Autobus Bus Occupato Occupied/busy Bagno Restroom Ora Hour (time) Biglietteria Ticket counter Orario Timetable Biglietto a corsa unica Single ticket Partenze Departures (one way) Polizia Stradale Highway police Biglietto d’andata e ritorno Round trip ticket Posto Seat Biglietto giornaliero All-day ticket Prenotazione Reservation Biglietto Ticket Prima classe First class Binario (Bin) Track Prossima fermata Next stop Sala d’aspetto Waiting room Categoria Category (of

73/96 train) Salita/Entrata Entrance Chiuso Closed Sciopero Strike Cuccetta Sleeping berth Seconda classe Second Class Deposito bagagli Left Luggage Stazione Station (baggage check) Supplemento Supplement Destinazione Destination Tassametro Taxi meter Discesa/Uscita Exit Traghetto Ferry Feriali Weekdays Treno Train (Monday to Saturday) Ufficio oggetti smarriti Lost and found Fermata obbligatoria Mandatory stop office Festivi Sundays and Ultimo Last/final holidays Vagone Car (train) Vietato fumare No smoking

74/96 Annex F – SIGHTS TO SEE IN THE NAPLES AREA

Archeological Museum. Piazza Museo, Ph.# 081-440-166. This archeological museum is one of the most important in Europe. It houses principally the Farnese collection including bronze statues, marble mosaics, paintings, furnishings and other items uncovered in the excavations of Herculaneum and Pompeii, destroyed by the eruption of Vesuvius in 79 A.D. Other finds from Cuma and other ancient sites in Campania are stored here. It also houses the Borgia Collection of Etruscan and Egyptian relics, and the Santangelo Collection of antique coins. Times: weekdays 9 am – 7.30 pm; week-ends/public holidays 9am – 7.30 pm; Closed on Tuesdays.

Aquarium. By the sea front, easier parking. It is the oldest aquarium in Europe.

Capodimonte Museum & Picture Gallery. Park of Capodimonte, Ph.# 081-749-9111. This was a hunting lodge and grounds of the Bourbon Kings of Naples. It houses the National Picture Gallery, with many pictures by Titian. The grounds are extensive with many ancient large trees. Times: weekdays 8.30 am – 7.30 pm; Sundays 8.30 am – 7.30 pm; Closed on Wednesdays.

Duke of Martino National Museum. Located in the park called Villa Floridiana, in the Vomero area of Naples. Contains valuable collections of European, Chinese and Japanese china, and collections of majolica, enamels and ivory.

The Prince Aragona Pignatelli Cortes Museum – Riviera di Chiaia, Ph.# 081-761-2356. Furniture of the 1800s, porcelain, furnishings, art collections of the Bank of Naples. Times: weekdays 8.30 am – 1.30 pm; Saturdays 8.30 am – 1.30 pm, 4 pm – 7 pm; Closed on Mondays.

Civic Museum of Castel Nuovo (also called Maschio Angioino). Piazza Municipio, Ph. # 081- 4201241. This museum contains 14th and 15th century sculptures and frescoes in the Palatine Chapel. On the three floors in the South Wing there are paintings, silver and bronze objects from the 15th to 20th century on display. Times: Monday to Saturday 9 am – 7 pm.

Santa Chiara Complex. Includes the Majolica cloister, the museum and archeological area.

Royal Palace Piazza Plebiscito, Ph.# 081-794.4021. Magnificently decorated halls and rooms containing original Bourbon furniture, paintings and statues. The palace also houses the National Library with several collections, including 2000 papyri uncovered at Herculaneum. Times: weekdays and holidays 9 am – 8 pm; Closed on Wednesdays.

Tour of Napoli Sotterranea. Underground passages.

Pozzuoli (city adjacent to Naples)

Tempio di Serapide (by the waterfront). Grounds are closed, but the ruins can be seen closely any time. It is not a temple, but was a Roman marketplace.

Anfiteatro Flavio (Via Domitiana). This is the third largest Roman amphitheater in Italy. Open every day at 9 am.

Solfatara Volcano. A natural. Open every day at 9 am.

75/96 Archaeological Park of Cumae – Open every day at 9 am. Archaeological Park of Baia – Open every day at 9 am.

Pompei and Herculaneum (Ercolano). These two cities were destroyed when Mt Vesuvius erupted in 79 A.D. In both towns you can visit the excavated remains. (Drive approx 25 km from Naples on the Autostrada Napoli-Salerno or take the Circumvesuviana) Open every day from 8.30 am to 7.30 (from October to February 5 pm). There is an admission fee.

Oplontis: Torre Annunziata, Via Sepolcri, Ph. # 081-862-3163.

Mt. Vesuvius. (Same distance and same Autostrada exit as Ercolano). The mountain drive is about 12 km on a narrow road. ¾ up the mountain you will dead end to a parking lot. (parking costs). Walk following the trail to the crater. There is also a small charge to go to the top.

The Caserta Royal Palace: (approximately 22 km from Naples, taking the Naples-Rome Highway towards the Rome direction). This was the residence of the Bourbons; its structure a very similar to the Versailles Palace and the Royal apartments are worth to be seen. The structure is surrounded by a 3-km long garden with lawn, plants, small roads, fountains, waterfall and small lakes very relaxing to walk through.

How to get there:

Car: From Highway A1, exit Caserta Nord; follow the signs for “Reggia”, there is a Public Parking area in Piazza Carlo III.

Train: the town is on the main train line between Rome and Naples. Get off at the Caserta Train Station and reach the Palace after a 5-min. walk, following the signs.

Bus: CPTC buses connect Caserta with Naples (Piazza Garibaldi) about every 30 min. between 8 am and 8 pm; from the bus station to the Palace it is a 5-min. walk, following the signs.

Ancient Town of Caserta: 10 km to the north-east of Caserta lies Caserta Vecchia the original medieval hill town, which includes the remains of a 9th century castle and a 13th century cathedral. Just before entering the town you will see a huge tower which is the symbol of Caserta Vecchia; such tower is the official entrance to the town whose roads are narrow and stone paved. After having toured around the town you can stop and eat in any of the many small restaurants located within the Ancient Town, where they serve typical Caserta recipes.

How to get there:

Bus: CPTC buses connect Caserta with Naples (Piazza Garibaldi) about every 30 min. between 8 am and 8 pm.

Vietri (Distance approx 50 km) . Perfect for ceramic lovers.

Sorrento: On the southern coastline of Naples Bay. The coast from Sorrento to Salerno, including Ravello, Amalfi, Positano, is a mecca for those who love beautiful scenery.

76/96 The famous Island of Capri. Of the islands of the Bay of Naples, Capri is the only one not of volcanic origin in the almost exclusively volcanic area. The 11-km island supports a population of about 12,500, distributed between the two townships of Capri and Anacapri. The island is approx. 6 km long and 3 km wide and has a coastline of about 17 km. The simple road network runs along the main axis between Capri and Anacapri with few side roads and can only be travelled by local residents; the island has been declared a pedestrian zone, especially as a means of protecting the countryside. Charming local towns, extraordinary hospitality, and excellent well laid-out tourist facilities: Capri attracts visitors from all over the world. The most famous places to visit are the “Grotta Azzurra” (Blue Grotto) and the “Bagni di Tiberio” (Tiberian Baths).

The Island of Ischia. Is the largest island in the Bay of Naples, and one of the greatest tourist attractions in Italy. The natural history of Ischia has been characterized from many years of eruptions and earthquakes. The volcanic nature is evidenced by fumaroles and thermal springs. It is now a destination for modern bathing and SPA health resorts; old fishing villages; comfortable beaches; hills covered with vineyards, beautiful view from the top of Monte Epomeo; landscapes and cliffs. To see are the: Aragonese Castle, the Sea Museum, the Madonna delle Grazie known as the San Pietro Church, the Cattedrale dell’Assunta, many other churches, and the Seminar Palace. Also worth a visit, is the small town of Lacco Ameno, theCasamicciola bathing resort, the old town of Forio, or the small islet of Sant’Angelo.

Island of Procida. Procida is the smallest island between the three islands in the Neapolitan Gulf, and many geologists think there was an ancient connection between Ischia and Procida. The little integrated island of Vivara boast the most ancient documented history in the Campania region because of the human remains from the Neolitic period. Of volcanic origin, as all the flegrean zone to which it belongs, Procida conserves the old craters, now in part eroded, the cirques of the Chiaiolella, the Carbonchio and the Old Sink. The discovery in Vivara of Mycenean ceramics leads us to the Greeks as first inhabitants of the island with unavoidable native presences.

The islands Capri, Ischia and Procida can be reached from: Naples by ferry (Molo Beverello) in approx. 1 ½ hrs; by hydrofoil (Mergellina, Via Caracciolo) in approx. ½ hr Pozzuoli (only for Ischia & Procida) by ferry (Pozzuoli Port) in approx. 1 hr.

PAESTUM. FOUNDED BY THE GREEKS, DORIC TEMPLES 6TH AND 5TH CENTURIES B.C.

Roccaraso, a nice place for skiing: Situated in the Abruzzo Region of Italy, about 140 km far from Naples, it is the closest skiing resort. It can be reached through the Naples-Rome highway, exit Caianello. The resort is limited with respect to other Northern Italian resorts, but recently the slopes have been improved, i.e. connection among slopes. The town is approximately twenty minutes far from the skiing resort, reachable by car. Some hotels may provide transportation.

77/96 Amalfi Coast: Worldwide famous, the Amalfi Coast is one of the most beautiful sights to be seen, especially on a sunny Sunday! Positano, Amalfi, Sorrento, Ravello, Maiori, Minori, Vietri sul Mare have always been and are still a tourist attraction. The winding coastal road is breathtakingly beautiful and allows tourists to admire in its entirety, the charm of such towns constructed on the mountainside or along the seaside. The sun, cliffs that drop to crystal-clear blue waters, palm trees, fishermen with their boats, small shops selling typical local products such as ceramics (Vietri), clothing (Positano), the famous Limoncello (a bright-yellow, sweetish, lemon liqueur), furnishing items (hand-made baskets, hand- crafted wooden articles), and multi-racial tourism rise in everyone visiting such places a blow of energy and serenity at the same time…. The only negative aspect is that the more the weather improves the more tourists you’ll find! Simple advice: book in advance if you wish to spend a weekend there, and leave very early in the morning if you don’t want to get caught in the Sunday traffic!!

How to get there:

Car: From the Tangenziale of Naples take the A3 Salerno-Reggio Calabria Highway, branch off for Castellammare and follow the signs for Sorrento. At Meta you can continue to Sorrento or if your destination is farther east, bypass the town by taking a shortcut over the hills (saving good 30 min.). To join the coastal road from Salerno follow the signs for Vietri sul Mare or Amalfi.

Train: From Naples you can either take the Circumvesuviana to Sorrento or an FS train to Salerno, then continue along the Amalfi Coast, either eastwards or westwards, by SITA bus (SITA operates a service along the S163 between Sorrento and Salerno with buses leaving about every hour.)

SHOPPING AREAS IN NAPLES

OPEN AIR MARKETS AND “ALLEYS”

Following is a list of some open-air and similar markets in the area, when they are open and what main items are sold. Many are in side streets, and parking is a problem. The best bet is to take public transportation or parking your car as near as you can and walking. If you can’t find it right away, look for people carrying bags and ask “Dov’è il mercatino?” Pointing should then get you there.

Mercato delle Pulci: Open Sun, 8 am – 2 pm. Main items: Junk, coins, lamps, tables, and a few real antiques. Located in Via Poggioreale, near the graveyard, northeast of the central Naples train station. Take the Metropolitana to Piazza Garibaldi (main train station) and then walk or take a bus/trolley.

Mercato Duchesca: Open Mon – Sat, 9 am – 7.30 pm. Main items: Clothing, sportswear and equipment, camping gear, radio and stereo gear, some furniture and furnishings. Located in the many narrow streets due west of the main train station behind the statue of Garibaldi. This is a commercial district and most of tables of items are located just outside small shops.

Mercato S. Antonio Abate (Buvero): Open Mon – Sat, 9 am – 7.30 pm. Main items: Food of all sorts; beware of sanitary conditions. Located north of the central Naples train station, on the street Borgo S. Antonio Abate, which runs parallel to Corso Garibaldi. Known locally as “Buvero”, so ask for that when asking for directions.

78/96 Vomero Market (Mercato di Antignano): Open Mon – Sat, 9 am – 2 pm. Main items: Fruit and vegetables, clothing, household items. Located in the Vomero section of Naples, about six blocks from the Funicolare stations. From Piazza Vanvitelli, follow Via Bernini about four blocks to the north. The edge of the market will be on the left.

Fuorigrotta Market: Open Mon – Sat, 9am – 2 pm. Main Items: Fruit, vegetables, fish, cheese and other foods; plus kitchen gadgets, household items and plastic ware. Located directly across the street from the Cumana train station in Fuorigrotta, about six blocks from the soccer stadium (there is a small alley leading to the market). This market is semi-permanent, covered with standing stalls, although some vendors drive up trucks and park them around the outside.

Antiques Market: Open Sun 8 am – 2 pm. Main items: Antiques. Located in Villa Comunale (city park), which is along the Naples waterfront (Via Caracciolo) between Mergellina and the Castel dell’Ovo. Drive, or take the Metropolitana to Mergellina, walk to the water, turn left and walk to the park.

Bagnoli Market: Open Mon – Sat, 8 am – 7.30 pm. Main items: Similar to the Fuorigrotta Market. Located in Bagnoli in the side streets just down from the Metropolitana train station, which is about two blocks from JFC HQ Naples front gate.

Pozzuoli Fish Market: Open Tue – Sun, 7 am – 1 pm, open earlier Sun, which is the best day to go. Main items: Fresh seafood of all types. Located across the street from the pier in old Pozzuoli, near the Tempio di Serapide and the ferry/hydrofoil landings. There are also smaller suburban markets (in Monteruscello and on Via Staffetta in Lago Patria, for example). Ask your sponsor or neighbours for details.

ITALIAN STORES

Of course, Italy has many stores and shops. Italy is world famous for some items like leather goods from Florence or glass from Venice. The Naples region is famous for its porcelain and pottery (Capodimonte and Vietri, for example), inlaid wood (Sorrento), and cameo and coral work (Pompei region in particular). Main Naples shopping districts include the Galleria Umberto and Via Roma/Via Toledo downtown, and the Vomero section.

Main department stores include Upim, Standa, Ipercoop and Auchan. Other stores range from the small corner shop, up to larger supermercatos and centro commerciale (shopping centre) outlets. Some, like Panorama in Formia, Euromercato in Casoria and Città Mercato in Pompei and especially Mugnano, are large enough to rightly claim to be small style malls. In almost all places, you are expected to bag you own purchases.

Shopping hours in Italy tend to be Mon – Sat, from 9 am – 2 pm and then from about 4.30 – 8 pm. Shops usually close in the afternoon (although the supermercati generally stay open), and few are open on Sundays.

79/96 Annex G –JFCNP HQ SERVICES PROVIDED BY NATO (hours of operation, etc)

MESSING FACILITIES ON POST There are limited messing facilities on JFC HQ Naples.

International Mess (MWR – Community Centre): Open 0730 – 0900 hrs & 1130 – 1400 hrs, Mon – Fri Ext. 3295/3293

RELIGIOUS AND CHAPLAINCY SERVICES

Chaplaincy Services

The Senior Formation Chaplain located at SHAPE (Belgium) is the designated chaplain for Canadian Armed Forces personnel and their families posted to Naples. Your chaplain travels regularly to Naples for chaplaincy support and can be contacted at anytime at the following number: 0032.492.72.2686.

More information can be found at the following website:

http://www.europe.forces.gc.ca/sites/internet-eng.aspx?page=10129

In the event of a pastoral emergency, the US Army and Navy chaplaincies are available to help. They are located on the first floor of the support building (one floor down from the Canadian Support Unit). The British Army chaplain, located at Christ Church in Naples, is also available and can be reached at 0039 081 411 842. In such cases, your Canadian chaplain should be notified as soon as possible.

English Speaking Services in Naples

 Anglican/ Church of England

o Christ Church seeks to serve the English speaking community in Naples, although the doors are open to all who seek a place to worship. A close link exists between this church and the Canadian Armed Forces Chaplaincy.

o Anglican services are available at Christ Church Sunday at 1000 hrs.

o Located at via San Pasquale 15/B, 80121 Naples.

o More information can be found at the following websites:

http://nuke.christchurchnaples.org/Home/tabid/466/Default.aspx www.facebook.com/christchurchnapoli

80/96  US Army and Navy Religious Services

o Capodichino:

. Sunday  Roman Catholic Mass: 0830 hrs  Eastern Orthodox Service: 0930 hrs  General Protestant Service: 1100 hrs

o US Support Site: . Sunday  Eastern Orthodox Divine Liturgy: 0800 hrs  Contemporary Christian Service: 0915 hrs  Roman Catholic Mass: 1100 hrs  Hallelujah Full Gospel Service: 1300 hrs

. Monday  Zen Meditation: 1900 hrs

. Saturday  Seventh Day Adventist: 0930 hrs  Catholic Confession: 1600 hrs

A non-denominational Bible study normally takes place every day at noon at the JFC Pelino’s Café. Please confirm with the US Army or the US Navy chaplaincies if you are interested.

 Other civilian churches located the JFC Area Pinetamare Assembly of God Mission For info contact: 081-811-5272

Bible Baptist Church For info contact: 0823-764-488

International Baptist Church For info contact: 081-818-1564

TRANSPORTATION ON POST

1. Maintenance Vehicle Safety Inspections: Operating hours: Monday – Thursday 09:00 - 11:00, 13:00 - 16:00, Friday – CLOSED. Phone: DSN 640-3089, Fax: 2090.

2. Travel Office JFC Main Bldg: Point of contact Ext. 2203/3300, Fax: 2872. Operating hours: Monday –Thursday 08:00 - 12:00 -1400-1700, Friday 0800-1200 -14:00 - 15:00.

3. Transportation Request Point of contact: Duty Dispatcher at DSN 640-2151/3157, Fax: Ext. 2090. Operating hours: Monday – Friday 05:00 - 21:00. Saturday and Sunday CLOSED. In case of Emergency or after hours contact the duty dispatcher @ 335-726-4472.

81/96 4. Safety and Training NATO DRIVER LICENCES: Point of contact Phone: DSN 640-2477, Fax Ext. 2090. Operating hours: Monday – Friday 08:00 - 12:00, 13:00 - 16:00, Saturday and Sunday CLOSED.

BUS SCHEDULE: NAVSUPPACT SHUTTLE BUS SYSTEM provides bus transportation between the following locations. Detailed schedule is available by contacting [email protected]

- CAPODICHINO: in front of the Capo Inn - JFC HQ LAGO PATRIA: Left side of the gate near the gas station - SUPPORT SITE GICIGNANO: TLA (Bus Stop C), West end of main entrance road (Bus stop A), Across from the CDC on main road as you exit (Bus stop B), Ne, Hospital.

MEDICAL SERVICES ON POST In case of emergency the Italian Government guarantees first aid and medical assistance to foreign personnel thru all the hospitals in the Naples area. The number to dial for Ambulance/First Aid is: 118 Please note: Personnel who do not speak Italian must call the AFS Switchboard to reach the number 118. It is always useful to contact your national element for assistance.

82/96 Annex H – WHAT YOU WANT IN A HOUSE

Please complete and e-mail back to your sponsor. The information will then be passed thru the Canadian Support Element to the various “landlord’s representatives” (or real estate agent) so that your HHT can be more productive. Having said this, it is important to remain flexible and cooperative when meeting the agents. You should discuss any questions with your sponsor prior to submitting the form if required.

Type of house desired: Stand-alone house duplex apartment

Family is comprised of how many family members:

Children school requirements: List child age and next school grade

Child Age Next School Year (Aug 2016) Options: Preschool / Daycare Kindergarten

Elementary (Grade 1-6) Middle School (Grade 7-8) High School (Grade 9-12) Add lines as required…

Maximum driving commute to work (JFC NATO Base, Lago Patria):

Within 5-10 mins Within 15-25 mins

Number of bedrooms required: 1 2 3 4 5 6 – Circle or Highlight One.

Number of bathrooms required: 1 2 3 4 – Circle or Highlight One

Formal living room required: Yes or No or “nice to have”

Formal dining room required: Yes or No or “nice to have”

Recreation Room required: Yes or No or “nice to have”

Garage required: Yes or No or “nice to have”

Yard required: Yes or No or “nice to have”

Access to bus transport for school: Yes or No or “nice to have”

A view: Yes or No or “nice to have”

Will you bring pet(s) - please specify: YES - NO

Other important considerations and factors that landlord’s representative and your sponsor should be aware of and take into account when choosing houses to show:

83/96 Annex I – AVAILABLE SCHOOL IN NAPLES’ AREA

Naples British Forces School Lago Patria Italy

Web site: http://www.school-portal.co.uk/GroupHomepage.asp?GroupID=1016204

Naples British Forces School Naples is part of the British Military Education system. It follows the British National Curriculum. Three and four year olds follow Foundation 1. Four to six year olds follow foundation 2/ year 1 curriculum. Five to seven year olds follow year 2 and 3 three curriculum. Eight year olds follow year 4 and nine to eleven year olds follow year 5 and 6 curriculum. The school is supervised by Service Children’s Education (SCE). School funding comes from the British Department of National Defense through the SCE system

Between 80 to 110 students attend the school in 2012-2013. The school population demographics are 85% British Military, 5% British Civilians and 10% fee paying. Fee paying students came from Canada, Turkey and the Netherlands, although Canadian access to this school is still TBC for APS17, so discuss with your sponsor. For families living locally around the school bus transportation is available for students. The school is well equipped and newly built. Students provide their own lunches. A variety of extracurricular activities are offered including extracurricular football, art, country dancing, basketball, cross-stitch, table tennis, netball, board games and chess. Other activities include Rainbows, Brownies, ballet, Youth Club and Taekwando. School excursions are included with a planning process to ensure the safety of students.

Teaching staff is recruited through Service Children’s Education and the School. All teachers are United Kingdom qualified teachers.

Institut Saint Dominique de Rome Rome Italy web site: http://www.aefe.fr/

L’Institut Saint Dominique was founded in 1963 by the Dominican Congregation of Rome. It follows the French National curriculum from maternelle, école élémentaire, college to lycée. The school receives 3% of its funding from the French Government. The rest of the funding is made up from student tuition. Students take Baccalaureate Exams. Italian students also take the Italian national Brevet exams. The Baccalaureate and the Brevet are requirements respectively for entrance into French and Italian postsecondary education. Given its religious foundation the school also focuses on the spiritual development of its students following the Dominican dictates.

Teaching staff is recruited directly by the school. Teachers must be qualified by the French Ministry of Education and are inspected by AEFE.

The primary school is divided into maternelle including petite section, moyenne section grande section (3 to 5 year olds), élémentaire including CP, CE1, CE2, CM1, CM2 (6 to10 year olds), The

84/96 primary curriculum is comparable to the Ontario curriculum and the Quebec curriculum and would allow for a seamless transition between the three systems. The average class size is 15 students. Most teaching is teacher centric and collaborative work is not strongly emphasized in the curriculum. Students do work collaboratively with outside social service projects which are encouraged by the Dominican spiritual element in the school curriculum and run through the catechism of the school. There is a strong academic focus on French language instruction and literacy. Students also studied Italian and English. There is an emphasis on pen and paper types of evaluations such as dictées. French language resource withdrawal is provided for students whose French language skills are not as strong as the French National Curriculum mandates. Usually within 12 months students are up to standard.

The secondary school is divided into a College including 6th year, 5th year, 4th year and 3rd year(11 to 14 year olds) and a Lycée with 2nd year, 1st year and terminale ( 15 to 17 year olds). The curriculum focus very strongly on humanities and languages. In year 6 students started studying Latin and Greek. Students were introduced to German or Spanish in Year 4. In Year 2 senior students had the option to study Chinese. Students participate in community service activities which are called projects. This is through their association with the Dominican order. Canadian access to this school is still TBC for APS17, so discuss with your sponsor.

Istituto Teodoro Monticelli Lago Patria

Web site: http://www.istitutomonticelli.it/tm/

Istituto Teodoro Monticelli opened in September 2012. It offers education for Primary school (K to 8 The school is entirely privately funded and run as a business. It is not accredited by any school authority or ministry of education nor is it inspected by any educational authority. In 2012-2013 approximately 60 children were attending the school from many different nationalities. The school provides no resource help since the stated philosophy is to focus upon what students can do rather than what they need to be able to do.

Students walked to school, use public transit or are transported by parents. The school is sparsely equipped. Classrooms do not have computers. There is a very small area for playing soccer and small vegetable plots that students use to grow plants. There is no cafeteria and students must provide their own lunches.

Istituto Teodoro Monticelli does not follow an accredited curriculum. The school uses American teaching resources produced by the publishers Houghton, Mifflin and Harcourt.

Teachers mainly come from the US, Ireland and Great Britain. The average class size was approximately 8 students. Canadian access to this school is still TBC for APS17, so discuss with your sponsor.

85/96 Naples American Elementary, Middle, High School (DODEA) Naples Italy

Web site: http://www.napl-es.eu.dodea.edu/

Naples American School is part of the DODEA system. It follows DODEA curriculum from kindergarten to grade 12. School funding comes from the U.S. Department of National Defense through the DoDea system. High school students graduate with a DoDDs diploma. Students also take Terra Nova standardized tests as part of the CSI (Continuous School Improvement) plan. Students in the secondary panel sit PSATs and SATs. The school offers Advanced Placement programming at the secondary panel and gifted programming. There are both ESL and Special Education experts on campus. Students learn Italian as a second language.

Teaching staff is recruited through DODEA .All regular permanent teachers must have teacher qualifications. Supply teachers and local hires are not necessarily fully qualified teachers.

The elementary school operates from kindergarten to grade 6. The average class size is approximately 20 students. There is a strong focus on literacy and numeracy. Teaching is curriculum driven and generally child focused. Teachers evaluate using DODDS standards. Teachers provide descriptive feedback on written work. There is an emphasis on pen and paper types of evaluations and project based learning incorporating media communication and 21st century critical thinking skills. The school is extremely well equipped, with SMART Boards, media centres, music rooms, gymnasium, a library, and playing fields. Classrooms are well resourced. Teachers for grade levels shared common planning time for curriculum planning and participate in on going professional development which is provided by the administration and by DODEA.

The secondary school is divided into a middle school and a high school. The curriculum is varied including academic, technical and applied streams. Science classrooms are well equipped. The library is well equipped. There is a media centre, guidance area and state of the art gym facilities.

86/96 École Alexandre Dumas Naples Italy

Web site: http://efn.ac-grenoble.fr/

École Alexandre Dumas started during the 1950s with a group of NATO parents creating a little French school where most of the courses were done by correspondence. In 1972 the school was officially opened to all nations. In 1989 the school became part of the AEFE. It follows the French National curriculum from maternelle, école élémentaire, to college (grade 9). The school is regularly inspected by the AEFE and receives its entire funding from the French Government. Students take French National exams. Students also have the opportunity to study Italian following the expectations of the Italian Ministry of Education. In 2012-2013 the school population demographics were the following: 98% of students came from Italian families. The rest of the students were native French speakers. There were approximately 170 students enrolled in the school. In the primary grades there is resource help available for students who do not speak French at a level that allows them to access the French National Curriculum.

Students walked to school, use public transit or are transported by parents. The school has well- equipped classrooms including computer access, SMART boards, access the Centre Jean Bérard (centre de documentation et de recherches archéologiques sur l’Italie), la Librairie Français, la médiathèque André Malraux and the Insitut Français de Naples. The school is situated in a historical building which also houses the Consulat Général de France. The play yards are small but well contained and safe. There is no cafeteria and students must provide their own lunches. There are no sports facilities in the school and students must walk a block up the street to share facilities with another school.

Regular school programming is enriched with performances by visiting French artists. School excursions are included with a planning process to ensure the safety of students. Students participate in a two week archaeological dig in conjunction with the archaeological institute which shares their space.

The primary school is divided into maternelle including petite section, moyenne section grande section (3 to 5 year olds), élémentaire including CP, CE1, CE2, CM1, CM2 (6 to10 year olds), The primary curriculum is comparable to the Ontario curriculum and the Quebec curriculum and would allow for a seamless transition between the three systems. The average class size is 12 students. Teachers use explicit literacy instruction and balanced literacy approaches. Classrooms are well equipped with math manipulatives and levelled readers.

Classroom have a strong focus on French language instruction and literacy. Students also study Italian and English. Teaching is child centred with emphasis on student critical thinking, problem solving and collaboration. Teachers evaluate using French National Standards. Teachers provide descriptive feedback on written work. On-going assessment and tracking of achievement is conducted by the teacher and monitored by the elementary principal and ultimately the inspector from AEFE. French language resource enrichment is provided for students whose French language skills are not as strong as the French National Curriculum mandates. Usually with in 12 months students are up to standard.

87/96 The secondary school is organized into a College including 6th year, 5th year, 4th year and 3rd year (11 to 14 year olds). All students write the French National Exams and the results are on the school website. Italian students also have an option to work towards the Italian National Exams if they wished an Italian scuola superiore brevet. The curriculum focuses on humanities and languages. In year 6 students study Italian and English. Students are introduced to Latin in Year 5. In year 4 senior students also study Spanish while Greek is introduced in year 3. The Math, Science and Technology instruction would allow students to integrate into the Ontario or Quebec curriculum at the grade 10 level. Canadian access to this school is still TBC for APS17, so discuss with your sponsor.

88/96 Canadian College in Italy (CCI) Lanciano, Italy

Web site: http://www.canadiancollegeitaly.com/

CCI is a boarding school. It follows the high school curriculum under the supervision of the Ontario Ministry of Education. It offers a program for grade 10,11 and 12.

Students can travel back home during the weekend when there is no mandatory organised trip (which is approximately every second weekend). Traveling between Lanciano and Naples takes approx 3 hours by car and approx 5 hours by bus and train.

This year CCI’s students come from Canada, Columbia, Italy, Jordan, Mexico, Scotland, Thailand, and the United States to name a few. The students live together, travel together and learn together. It offers participation in either sports clubs or non-sports related clubs. Participation to at least one activity is mandatory. After school activities vary from year to year since they are based purely on the needs and interests of the students. Students are also encouraged to start their own clubs as a form of leadership initiative. In the past, and in addition to regular school sports, after school clubs have centered around the following interests: skiing/snowboarding, scuba-diving, jogging, yoga, cooking, photography, ecology, guitar, knitting, Italian conversational skills, film club, flamenco dancing, horse-back riding.

All courses are taught in English, except for Italian language. The School offers grades 10 through high school graduation, and students may enroll for a single semester or for up to three academic years (two semesters per year). CCI is inspected by the province of Ontario, Canada,

CCI ensures that eighty percent of the School's teaching staff must be from Ontario in maintaining the standards set out by the chosen curriculum. The overall teacher-to-student ratio is one-to-twelve.

A short walk from the School building along the cobblestone streets is the Santa Maria Residence. This 15th century structure is home to CCI's girls and is a large structure with three floors, various common rooms, terraces and kitchenettes. Students enjoy a healthy Mediterranean diet. Local, seasonal food is served in a buffet-style setting

Travel is an integral part of the CCI curriculum. In addition to numerous day trips, there are also overnight trips in each semester as students and staff travel together to see the most important sites that Italy and Europe offer. Trips to cities such as Rome, Florence, Venice, Sorrento and Pompeii are organized by the teachers. Tours are conducted in a relevant way that expands on classroom learning and widens the scope of the student’s education.

89/96 ANNEX J - GPS COORDINATES FOR AREAS ANDPLACES OF INTEREST

Here are some GPS coordinates for various sites, markets, shops, etc. Please note, all coords are NORTH and EAST. Name Latitude (North) Longitude (East)

Arizona Restaurant: N 40.966358 E 14.2366 Auchan Grocery Store: N 40.933082 E 14.1494 Aviano Mini-Mart: N 46.066096 E 12.579033 Aversa Arch: N 40.969048 E 14.207683 Aversa Train Station: N 40.973195 E 14.21775 Aviano Air Base Lodging: N 46.030556 E 12.608803 Belvedere Di San Leucio - Via Vaccheria: N 41.099854 E 14.316001 Burger King in Aversa: N 40.97398 E 14.20764 Capo - Capodichino Airport: N 40.875787 E 14.284251 Capua Amphitheater: N 41.085917 E 14.250083 Carney Park: N 40.851184 E 14.108668 Carrefour Supermarket / Campania Mall: N 41.004361 E 14.327584 Caserta Market: N 41.085555 E 14.348611 Castello Di Limatola - Via Castello 4: N 41.138845 E 14.390898 Civita Bagnaregio (historic city in Umbria): N 42.627085 E 12.090583 Country House Restaurant: N 40.986142 E 14.22395 Demijohn Store: N 40.929032 E 14.145307 Enoteca Magliulo: (Wine) N 40.995862 E 14.181167 Fiumicino Airport (Rome): N 41.786305 E 12.264278 Gricignano Market: 40.980946, 14.236203 Hotel Gli Dei – Pozzuoli: N 40.832661 E 14.13859 IKEA: N 40.909169 E 14.317633 IL Gabbiano Restaurant: N 40.825001 E 14.075 Lidl Grocery store (Aversa): N 40.960473 E 14.238722 Luigi (wrought iron shop): N 40.868335 E 14.061389 Medi Market (near Support Site): N 41.016666 E 14.226301 Mercatino Vacaturo: N 40.908491 E 14.066722 Monte Cassino (historic site): N 41.488946 E 13.812695

90/96 Montrescello Market: N 40.87287 E 14.093335 Orvieto: N 42.72075 E 12.113417 Pozzuoli: N 40.8205 E 14.133667 Progress (Houseware & hardware): N 41.019925 E 14.346172 Ravello Parking: N 40.649652 E 14.610883 Ciampino Airport: (Rome) N 41.797169 E 12.587389 Shanghai Chinese Restaurant – Aversa: N 40.979711 E 14.21199 NAS Sigonella: N 37.411278 E 14.909139 Salvatore Wrought Iron: N 41.17573 E 14.08811 Savaris Restaurant/Appia Center Mall: 41.008984, 14.215453 Savariello Restaurant: 40.918132, 14.343948 Solopaca Winery: N 41.197167 E 14.540578 Sorrento Parking: N 40.625436 E 14.376934 Support Site: N 40.989383 E 14.248167 Italian Vet (Aversa): N 40.97654 E 14.19504 Vietri Ceramics: N 40.672722 E 14.727917 Vietri Beach: N 40.668057 E 14.724973 Vinciprova (Murano glass outlet): N 41.005748 E 14.315611

91/96 Annex K - MORE USEFULL GPS COORDONATES

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