Certified Service from Chevrolet, Buick, Gmc, and Cadillac

2018 FLEET SERVICE TOOLBOX CERTIFIED SERVICE FROM CHEVROLET, BUICK, GMC, AND CADILLAC

As one of the largest transportation providers in the industry, Gerneral Motors offers Certified Service and maintenance support to commercial users. With more than 4,100 Chevrolet, Buick, GMC, and Cadillac dealers, General Motors has the broadest dealer network in the U.S. Consumer support is also available from the GM Fleet Action Center at 800-FLEET-OP (800-353-3867).

With an experienced and easy-to-work-with Fleet Sales, Service, and Parts team, GM Fleet & Commercial stands ready to get answers, find solutions, and keep your vehicles on the road.

For more information, go to gmfleet.com, or contact your GM Fleet Account Executive. Service Overview

2 Whichever comes first. See dealer for limited warranty details. warranty limited See dealer for first. comes Whichever 2 Maintain/operate 15 or more vehicles or pieces or pieces vehicles 15 or more Maintain/operate equipment of motorized Service and maintain your own fleet vehicles vehicles fleet own and maintain your Service in-house » » » » [email protected] or 248-837-6665 [email protected] web- free Qualifiers receive Fleet Program Key Requirements: training. based or instructor-led parts/products ACDelco centerlearning.com MondayÐFriday, 8 a.m. to 9 p.m. EST 9 p.m. 8 a.m. to MondayÐFriday, For GMÕs Fleet and Commercial customers and Commercial Fleet GMÕs For at Manager, Jeff Holmes, Program Contact ACDelco customers, and Commercial Fleet GMÕs For month in Purchase a minimum of $1,500 per Online, product, and nontechnical training and nontechnical product, Online, through fleets to offered are Courses , Help Desk: 888-748-2687 GM Training Virtual classroom training classroom Virtual video Streaming and CDs DVDs Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű GM Web-Based Training GM Web-Based than 1 million hours with more technicians ASE-certified annually of additional GM training equipment diagnostic Advanced engineers GM to Access meet the exact to manufactured Genuine GM Parts GM vehicle of your specifications GM Technical Hands-On Training (at Customer Customer (at Training Hands-On GM Technical Location) ACDelco Technical Training Technical ACDelco network acdelcotechconnect.com/dealer Visit:

Additional Training Delivery Methods Delivery Training Additional dealers GM many at available and glass Tires find a dealer near you to gmfleet.com Visit ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ Whichever comes first. Qualified Fleet User: 5 years/100,000 miles: A Qualified Qualified Fleet User: 5 years/100,000 first. comes Whichever ¥ ¥ ¥ ¥ DEALER NETWORK 1 WORLD-CLASS TECHNICAL TRAINING TECHNICAL WORLD-CLASS ¥ ¥ ¥ ¥ ¥ ¥ ¥ Fleet User is defined as any company that has purchased and registered or and registered has purchased that company Fleet User is defined as any (any use in its operation solely for cars or trucks new or more leased five calendar or preceding current the during manufacturers) of combination or during the preceding model year, or preceding during the current year, Supporting cars and trucks. or leases 15 or more owns 12-month period, or that upon the dealer and made available by be retained must documentation request.

1 Bumper-to-Bumper Bumper-to-Bumper

1 2 2 1 1 Limited Warranty Limited Limited Warranty Limited 4-Year/50,000-Mile No deductible Fully transferable/no fees Fully transferable/no Courtesy Transportation Courtesy No deductible Bumper-to-Bumper 3-Year/36,000-Mile Roadside Assistance Fully transferable/no fees Fully transferable/no Courtesy Transportation Courtesy Roadside Assistance Driver convenience Driver Maximizing vehicle uptime and efficiency uptime Maximizing vehicle Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű Ű

miles with no deductible Specified Hybrid components for 8 years/100,000 8 years/100,000 for Specified Hybrid components at gmfleet.com at Contact your Fleet Account Executive Ñ Sales or Service Ñ Sales or Service Executive Fleet Account your Contact commercial customers commercial Provides quality service and consultation to fleet and to consultation and quality service Provides 8 years/100,000 miles 8 years/100,000 Towing coverage tied to specified components for for specified components tied to coverage Towing commercial dealer location support dealer location commercial FAN support, order management, service, fleet, and service, management, order support, FAN Support includes: Fleet and Commercial incentives, incentives, Fleet and Commercial Support includes: expedite solutions for customers solutions for expedite management companies, and GM wholesale staff to to wholesale staff and GM companies, management Provides support for dealers, fleet customers, fleet customers, dealers, fleet for support Provides Warranty 5-Year/100,000-Mile Transferable Powertrain LimitedPowertrain Transferable 5-Year/100,000-Mile 6-Year/70,000-Mile Transferable Powertrain Powertrain Transferable 6-Year/70,000-Mile Limited Warranty Limited Experienced in assisting fleets with: in assisting Experienced

800-FLEET-OP (800-353-3867) 800-FLEET-OP Contact GM Fleet Action Center Action GM Fleet ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥

¥ SERVICE OVERVIEW SERVICE ¥ ¥ ¥ AND PARTS TEAMS AND PARTS LARGEST DEDICATED FLEET SALES, SERVICE, SERVICE, FLEET SALES, DEDICATED LARGEST ¥

¥ HYBRID COMPONENT COVERAGE HYBRID COMPONENT

COURTESY SERVICES COURTESY ¥ BUICK AND CADILLAC WARRANTY AND AND WARRANTY BUICK AND CADILLAC

¥ COURTESY SERVICES COURTESY ¥ AND GMC WARRANTY CHEVROLET AND ¥ ¥ ¥ DEDICATED CUSTOMER SUPPORT CUSTOMER DEDICATED Service Overview ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ACD ¥ ¥ GENUINE GMPARTS ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ GM SERVICE REFERENCEINFORMATION GM TOOLS ANDEQUIPMENT ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ Service Information Database www.acdelco.com ACDelco offers Key FleetProgram to fleets Parts meetstringent qualitystandards Available for GMandnon-GMvehicles Current vehicle calibrations Electronic Tech IIUpdates TechLink Bulletins Service Manuals Service BulletinsandInformation diagnose andcomplete vehicle repairs Valuable service information necessary to successfully (800-468-6657) Visit gmdesolutions.com orcontact 800-GM-TOOLS through GMÕs authorized source Fleets may purchase tools andequipmentavailable quality partsacross 37product lines automotive aftermarket andoffers nearly90,000 ACDelco isagloballeaderintheindependent and GMaccessories Parts Ñmaintenance/repair, collision, powertrain, Your GMdealercarriesafulllineofGenuine GM vehicle ontheroad performance at competitive prices to helpkeep your Genuine GMParts deliver OE-qualityandlong-lasting reprogramming anddiagnostic capability Multiple Diagnostic Module(vehicle interface) with equipment Allows fleets to obtain thelatest software for diagnostic Provides themeansto perform adirect download to aPC Ű Ű Ű Ű Ű Ű Ű Ű Available through ACDelco distributors Technical assistance hotline Provides no-charge service training Discounts ontools, equipment,service, and training manuals elco PARTS 1 1 1 1

restrictions andcomplete details. may applyfor dual-rear-wheel tire rotations. Seeparticipating dealerfor other 24,000 miles,whichever comes first. Doesnot includeairfilters. Extra charge maintenance schedule, for amaximumoftwo service events within2years or and 27-point inspections, according to your new vehicleÕs recommended crossovers intheU.S. Covers scheduledoilchangeswithfilter, tire rotations, leased new 2015, 2016, 2017, or 2018 Chevrolet/Buick/GMC cars, trucks, or ¥ ¥ ¥ 2 ¥ maintenance services for thefirst 3years or36,000miles. Cadillac Premium Care Maintenance covers selectroutine Cadillac ¥ ¥ ¥ 1 recommended maintenance schedule. According Chevrolet/Buick/GMC- to your 2018 Chevrolet, Buick,andGMC SCHEDULED MAINTENANCEPROGRAM Password- andID-protected site. Contact Fleet Tools Help Deskat 877-9FLEET9. On selectmodelsstarting with2014.Eligiblevehicles includepurchased or ¥ ¥ ¥ ¥ ¥ ¥ ¥ Passenger compartment airfilter replacement Engineaircleanerfilter replacement Tire rotation every 7,500miles Multi-pointvehicle inspection Four-wheel tire rotation Oilandoilfilter service Monitoring System onyourOil changes:Based CadillacÕsLife 3 Whichever comes first. Seedealerfor details. 2 3 CHEVROLET/GMC Warranty & Roadside Assistance Comparison1

WARRANTY INFO CHEVROLET/GMC TOYOTA FORD CHRYSLER NISSAN

3 years/36,000 miles, BUMPER-TO-BUMPER 3 years/36,000 miles 3 years/36,000 miles 3 years/36,000 miles 3 years/36,000 miles 5 years/100,000 miles LIMITED WARRANTY for Titan

8 years/100,000 miles for certain components of Chevrolet Volt, Bolt and Malibu Hybrid and Silverado/ Sierra e-Assist including 8 years/100,000 miles for 8 years/100,000 miles for select Propulsion Battery the following Nissan-supplied high-voltage battery, hybrid and components. Other components: Hybrid Vehicle CVT, Inverter System Controller Chevrolet components include Control ECU, High Voltage (ISC), DC/DC converter, High Voltage Wiring, Hybrid Battery Pack (Hybrid Vehicle high-voltage battery Powertrain and Battery Control Battery) and Inverter Unit. connector, battery pack fan Module, Air Compressor 8 years/100,000 miles The LEAF has an 8 year/ assembly, service disconnect, Control Module (Excluding for the following 100,000 mile warranty on the charger fan, Battery Energy Malibu Hybrid), Accessory DC hybrid-related components: High Voltage battery 24 kWh or the Control Module (BECM), and Power Control Module, High Battery Control Module 10 years/150,000 miles - ZEV 30 kWh Lithium-Ion Battery PHEV onboard charger. HYBRID Voltage Battery Disconnect (battery voltage sensor), states. 10 years/100,000 miles and 30kWh Lithium-Ion Plug-In hybrid parts also Module, Drive Motor Generator Hybrid Battery, Hybrid control for non-ZEV states. Capacity. The following LEAF covered are high-voltage Power Invertor Module, Battery module, Inverter EV System components are battery packs, high-voltage Charger Control Module, with converter. covered for 5 years/60,000 charger, electronic drive Brake Modulator Assembly, miles: 24 kWh Lithium-Ion module assembly (including Electric Drive/Hybrid Capacity, Motor, Inverter Unit, electric motor and gear box), Drive Unit, eAssist Battery, VCM, Reduction gear, DC/DC DC/DC converter, transmission Powerpack assembly, eAssist Converter, Onboard Charger range sensor and the Battery cooling fan, auxiliary and Connector, Trickle Charge charge cord. transmission pump, high- Cable. voltage 3-phase 12-volt cable assembly, starter generator unit, and starter generator cooling pump.

Chevrolet/GMC - 3 years/ 36,000 miles for labor and 3 years/36,000 miles for labor tires pro-rated by mileage: and tires pro-rated by mileage: 1-12,000 = 100% Tires are covered by a 1-12,000 = 100% Tires are covered by a separate Tires are covered by a separate 12,001-15,000 = 60% separate warranty provided by 12,001-24,000 = 60% warranty provided by the tire warranty provided by the tire TIRES 15,001-20,000 = 50% the tire manufacturer. 24,001-36,000 = 30% manufacturer. manufacturer. 20,001-25,000 = 40% (also covered by tire 25,001-30,000 = 30% manufacturer warranty) 30,001-36,000 = 20% 36,000+ = 0%

3 years/36,000 miles, 5 years/60,000 miles 5 years/100,000 miles 3 years/36,000 miles, 8 years/100,000 miles for 3 years/36,000 miles (Towing to nearest authorized (Towing to nearest authorized 5 years/100,000 miles for Hybrid and Electric (Towing to nearest authorized TOWING dealership or to any within dealership or any within Titan. (Towing to nearest (Towing to nearest GM Toyota dealership) 35 miles) 10 miles) authorized Nissan dealership) dealership)

1All figures shown based on whichever comes first. See dealer for details. 2All figures shown based on whichever comes first. Qualified Fleet User: 5 years/100,000 miles: A Qualified Fleet User is defined as any company that has purchased and registered or leased five or more new cars or trucks solely for use in its operation (any combination of manufacturers) during the current or preceding calendar year, during the current or preceding model year, or during the preceding 12-month period, or that owns or leases 15 or more cars and trucks. Supporting documentation must be retained by the dealer and made available upon request.

WARRANTY INFO CHEVROLET/GMC TOYOTA FORD CHRYSLER NISSAN

3 years/unlimited miles for 5 years/unlimited miles for all sheet metal panels 6 years/100,000 miles 5 years/unlimited miles both galvanized steel and 5 years/unlimited miles for 5 years/unlimited miles RUST-THROUGH for rust-through. aluminum outer body panels outer-body, finish-painted sheet metal panels WHEEL ALIGNMENT 1 year/7,500 miles 1 year/12,000 miles 1 year/12,000 miles 1 year/12,000 miles 1 year/12,000 miles AND BALANCE 5 years/60,000 miles 5 years/60,000 miles. 5 years/60,000 miles excluding 6.6L Duramax 5 years/60,000 miles, PowerStroke 6.7-liter excluding Titan Gas Turbo-Diesel 5 years/60,000 miles 5 years/100,000 miles POWERTRAIN V8 Diesel 5 years/ and Diesel which is 5 years/100,000 miles2 on Ram Diesel Engine. 100,000 miles 5 years/100,000 miles.

COURTESY SERVICES Fee-based Maximum Care 3 years/36,000 miles if vehicle 5 years/60,000 miles for provides a $100 deductible, must be kept for warranty- overnight warranty repairs. 3 years/36,000 miles if vehicle Fee-based extended service $35 First Day Car Rental related repairs and you are COURTESY For Bolt EV and Volt owners, must be kept overnight for plan (Ford Extended Service Allowance, $1,000 Trip over 100 miles from home. TRANSPORTATION extended to warranty-covered repairs Plan) Interruption Insurance for any Trip Interruption Insurance 8 years/100,000 miles. dealership mechanical repair covers cost of some meals or maintenance service. and lodging. 2 years/unlimited miles 5 years/60,000 miles (vehicle cannot be part of a 3 years/36,000 miles. ROADSIDE excluding 6.6L duramax rental or commercial fleet, or 5 years/60,000 miles 5 years/60,000 miles LEAF 3 years/unlimited miles ASSISTANCE 5 years/100,000 miles a livery or taxi vehicle). Part of Toyota Care Program. 3 years/36,000 miles. 5 years/60,000 miles 5 years/60,000 miles 5 years/60,000 miles 2 years/unlimited miles LEAF 3 years/unlimited miles excluding 6.6L duramax (replacement key cost is (replacement key is customer's LOCKOUT Toyota Care (replacement key is customer's 5 years/100,000 miles customer's responsibility) responsibility) responsibility) 5 years/60,000 miles 2 years/unlimited miles 5 years/60,000 miles 5 years/60,000 miles (spare 3 years/36,000 miles. excluding 6.6L duramax FLAT TIRE Toyota Care (spare tire installation only) tire installation only) LEAF 3 years/unlimited miles 5 years/100,000 miles 5 years/60,000 miles 5 years/60,000 miles 2 years/unlimited miles (limited to two occurrences in 5 years/60,000 miles. 3 years/36,000 miles. excluding 6.6L duramax FUEL DELIVERY Toyota Care a 12-month period up to 2 gal. Maximum 2 gallons of gas. LEAF 3 years/unlimited miles 5 years/100,000 miles gas or 5 gal. diesel) 5 years/60,000 miles 2 years/unlimited miles 3 years/36,000 miles. LEAF 3 excluding 6.6L duramax 5 years/60,000 miles 5 years/60,000 miles JUMP-START Toyota Care years/Unlimited Miles 5 years/100,000 miles 5 years/60,000 miles no 5 years/60,000 miles charge (Towing to nearest 5 years/60,000 miles. LEAF 5 years/60,000 miles (Towing to nearest 2 years/unlimited miles authorized dealership or to the 5 years/unlimited miles. EMERGENCY excluding 6.6L duramax authorized dealership or Toyota Care selling dealership if within (Towing to nearest TOWING 5 years/100,000 miles any within 10 miles of where 35 miles of where vehicle authorized dealership) vehicle became disabled) became disabled)

WARRANTY INFO BUICK/CADILLAC LEXUS LINCOLN BMW MERCEDES-BENZ

Buick/Cadillac BUMPER-TO-BUMPER 4 years/50,000 miles 4 years/50,000 miles 4 years/50,000 miles 4 years/50,000 miles 4 years/50,000 miles LIMITED WARRANTY (no deductible)

Cadillac CT6 Plug-In Hybrid- 8 years/100,000 miles for 8 years/100,000 miles for any Lithium-ion high voltage hybrid components, including battery, lithium-ion select Propulsion Battery 8 years/100,000 miles for high-voltage battery 6 years/62,000 miles for and components. Other CT6 high-voltage battery, hybrid modules on i3 and i8. Plug-In Hybrid Electric High Plug-In Hybrid components 8 years/100,000 miles CVT, Inverter System Controller 8 years/80,000 miles for 330e, Voltage Battery. For Electric include High Voltage Wiring, for the following components: (ISC), DC/DC converter, high- 530e, 740e, X5 xDrive for HV Motor, Electric Motor and Hybrid Powertrain and Battery Hybrid Control Module, voltage battery connector, Battery, Hybrid Drive, Hybrid Control Processor, HYBRID Control Module, E-Compressor, Battery Control Module, battery pack fan assembly, Starter/Generator, Electric A/C Brake Pedal Module, High Traction Power Inverter Module Hybrid Battery, Inverter thermistor probe, Hybrid Compressor, Electric Vacuum Voltage Battery (with Control (TPIM), Accessory Power with Converter. Battery Pack Sensor Module Pump, Electric Motor Control Module) and Recuperative Module, Electric Propulsion (HBPSM), Battery Energy Unit (EME). Up to Braking Controller. On-Board Charger, Electric Control Module (BECM) 10 years/150,000 miles Drive/Hybrid Drive Unit, coverage for above vehicles in auxiliary transmission pump some California Emission states. and Brake Modulator assembly.

Buick/Cadillac - 4 years/ 50,000 miles for labor and 4 years/50,000 miles for labor tires pro-rated by mileage: and tires pro-rated by mileage: 1 year/12,000 miles coverage 1-12,000 = 100% 1-12,000 = 100% Tires are covered by a separate Tires are covered by a separate by Mercedes and then 12,001-15,000 = 60% 12,001-24,000 = 60% warranty provided by the tire warranty provided by the whatever is left by the TIRES 15,001-20,000 = 50% 24,001-36,000 = 30% manufacturer. respective tire manufacturer. specific tire manufacturer 20,001-25,000 = 40% 36,001-50,000 = 15% under their warranty. 25,001-30,000 = 30% (also covered by tire 30,001-50,000 = 20% manufacturer warranty) 50,000+ = 0%

Unlimited years/ Buick - 4 years/50,000 miles For original owner - unlimited miles (when under Cadillac - 4 years/50,000 miles unlimited years/unlimited any Mercedes-Benz warranty miles. Otherwise maximum 4-years/unlimited miles Cadillac CT6 Plug-In - 4 years/unlimited miles (New Vehicle Limited 6 years/70,000 miles from (Towing to nearest authorized during the 8 year/100,000 mile (Due to failure of a warranted Warranty, Extended Limited warranty start date for BMW center or by customer's warranty period, towing is part, towing service to the Warranty, Certified Pre-Owned TOWING subsequent owners. choice, provided that the covered to the nearest Cadillac nearest authorized (Towing to nearest authorized center is within a 50-mile Warranty), or if the vehicle is servicing dealer if your vehicle Lexus dealership is covered) dealership or to any of radius of the closest center) regularly serviced at an cannot be driven because of a customer's preferred or selling authorized Mercedes-Benz warranted CT6 Plug-In Hybrid dealer within 100 miles) dealership at least once every specific defect. 18 months)

RUST-THROUGH 6 years/unlimited miles 6 years/unlimited miles 5 years/unlimited miles 12 years/unlimited miles 4 years/50,000 miles

WARRANTY INFO BUICK/CADILLAC LEXUS LINCOLN BMW MERCEDES-BENZ

WHEEL ALIGNMENT 1 year/7,500 miles 1 year/12,000 miles 1 year/12,000 miles Only up to the first 2,000 miles 1 year/12,000 miles AND BALANCE

Buick/Cadillac 6 years/70,000 miles 6 years/70,000 miles 4 years/50,000 miles 4 years/50,000 miles POWERTRAIN 6 years/70,000 miles2

COURTESY SERVICES

Trip Interruption coverage only (No Courtesy Transportation). Trip Interruption covers the costs of meals, lodging, and substitute 4 years/unlimited miles. transportation farther than Loaner vehicle up to 5 days Trip Interruption Insurance 100 miles from home, and if vehicle must be kept only (No Courtesy requires overnight repairs at overnight and will take longer Only through Lincoln's Protect Transportation) through a Mercedes-Benz dealership. than 8 hours to do a warranty- Extended Service Plan - Roadside Assistance for As long as the condition is Buick/Cadillac covered repair. Up to 3 nights 8 years/125,000 miles - 4 years/unlimited miles. Trip a warrantable defect and COURTESY 6 years/70,000 miles, lodging (not to exceed coverage includes rental Interruption covers lodging the vehicle is still within the 8 years/100,000 miles for $200/night) if vehicle is TRANSPORTATION vehicle benefits for up to if more than 100 miles from Limited New Vehicle Warranty Cadillac CT6 Plug-In inoperable due to a warranty- 10 days at $30/day and 24/7 home and repairs cannot be period, and all repairs are covered condition, Roadside Assistance made the same day up to a performed at an authorized repairs will take longer than maximum of $1,000 and a Mercedes-Benz dealership. 8 hours to complete and the maximum of 5 days. Maximum of $300/day and client is more than 100 miles a maximum of 3 days. All from home. Trip Interruption claims and documentation must be presented to, and approved by, an authorized Mercedes-Benz dealership.

Unlimited years/unlimited miles (when under any Mercedes-Benz warranty For original owner - unlimited (New Vehicle Limited Buick/Cadillac years/unlimited miles. Warranty, Extended Limited 6 years/70,000 miles, Otherwise maximum 4-years/unlimited miles 4 years/unlimited miles Warranty, Certified Pre-Owned ROADSIDE ASSISTANCE 8 years/100,000 miles for 6 years/70,000 miles from Warranty), or if the vehicle Cadillac CT6 Plug-In warranty start date for is regularly serviced at an subsequent owners. authorized Mercedes-Benz dealership at least once every 18 months)

Unlimited years/unlimited miles (when under any Mercedes-Benz warranty For original owner - (New Vehicle Limited unlimited years/unlimited Warranty, Extended Limited miles. Otherwise maximum 4 years/unlimited miles Warranty, Certified Pre-Owned Buick/Cadillac 6 years/70,000 miles from 4 years/unlimited miles (Replacement key is the Warranty), or if the vehicle LOCKOUT 6 years/70,000 miles warranty start date for responsibility of the customer) is regularly serviced at an subsequent owners. authorized Mercedes-Benz Key replacement at dealership at least once owner's expense every 18 months) pay per use service without an active Mbrace account

Unlimited years/unlimited miles (when under any For original owner - Mercedes-Benz warranty unlimited years/unlimited (New Vehicle Limited miles. Otherwise maximum Warranty, Extended Limited Buick/Cadillac 6 years/70,000 miles 4 years/unlimited miles 4 years/unlimited miles Warranty, Certified Pre-Owned FLAT TIRE 6 years/70,000 miles from warranty start date Warranty), or if the vehicle for subsequent owners. is regularly serviced at an Replacement of a flat authorized Mercedes-Benz with a usable spare dealership at least once every 18 months)

Unlimited years/unlimited For original owner - unlimited miles (when under any years/unlimited miles. Mercedes-Benz warranty Otherwise maximum (New Vehicle Limited 4 years/unlimited miles. 6 years/70,000 miles from Warranty, Extended Limited Buick/Cadillac Cost of fuel is 4 years/unlimited miles warranty start date subsequent Warranty, Certified Pre-Owned FUEL DELIVERY 6 years/70,000 miles the driver's/owner's owners. 2 gallons of gasoline, Warranty), or if the vehicle responsibility. limited to two, no-charge is regularly serviced at an occurences within a authorized Mercedes-Benz 12-month period dealership at least once every 18 months)

Unlimited years/unlimited miles (when under any Mercedes-Benz warranty For original owner - unlimited (New Vehicle Limited years/unlimited miles. Warranty, Extended Limited Buick/Cadillac Otherwise maximum 4 years/unlimited miles 4 years/unlimited miles Warranty, Certified Pre-Owned JUMP-START 6 years/70,000 miles 6 years/70,000 miles from Warranty), or if the vehicle warranty start date for is regularly serviced at an subsequent owners authorized Mercedes-Benz dealership at least once every 18 months)

Unlimited years/unlimited miles (when under any For original owner - unlimited Mercedes-Benz warranty years/unlimited miles. (New Vehicle Limited 4 years/unlimited miles Otherwise maximum Warranty, Extended Limited (Towing to nearest authorized 6 years/70,000 miles from Warranty, Certified Pre-Owned 6 years/70,000 miles 4 years/unlimited miles BMW center or by customer's warranty start date for Warranty), or if the vehicle (Towing to the nearest Buick (Towing to nearest choice, provided that the EMERGENCY TOWING subsequent owners. is regularly serviced at an or Cadillac dealership) Lexus dealership) authorized BMW center is (Towing to nearest authorized authorized Mercedes-Benz within a 50-mile radius of dealership or to any of dealership at least once every the closest center) customer's preferred or selling 18 months) If the repair is not dealer within 100 miles) performed at the dealership, a fee of $150 will be charged to the customer

CHEVROLET/GMC TOYOTA FORD CHRYSLER NISSAN

INCLUDED MAINTENANCE

2 years/24,000 miles. Extra Cost Paid Maximum Chevrolet Complete Care/ Care Plan - for up to an 2 years/25,000 miles - Toyota Paid Premium Plans - Ford ESP SCHEDULED GMC ProGrade Protection Plan 8-year/125,000-mile term. Extra Cost Security + Plus Plan Care. Maximum 4 visits for all Premium Maintenance Plan 2 maximum visits per year Also available is the Added - for up to 8 years/ MAINTENANCE except Yaris iA and 86 which (PMP) - available at extra cost for oil/oil filter changes, tire Care Plus Plan with terms from 120,000 miles PROGRAM have a maximum of 3 visits. for terms from 3 to 8 years. rotation and DEF tank refills 5-8 years and up to for diesel vehicles 125,000 miles.

TIRES

At every oil change excluding Every 1 year or 10,000 miles Every 6 months/5,000 miles. TIRE ROTATION Every 7,500 miles Every 5,000 miles/6 months hybrid which is every when the oil change Every 6 months and 1 year/10,000 miles is performed. 7,500 miles for LEAF

INSPECTION/INFLATION Monthly (customer inspection) Monthly (customer inspection) Monthly (customer inspection) Monthly (customer inspection) Monthly (customer inspection)

STEERING/SUSPENSION

Only as needed due to Inspect every 6 months/ Inspect every 10,000 - 15,000 Inspect steering components improper vehicle handling, Inspect every 15,000 miles 5,000 miles. Every 6 months ALIGNMENT miles every 20,000 miles pulling or unusual tire wear. and 7,500 miles for LEAF

Every 6 months/5,000 miles. Minimum every other oil Every 1 year/10,000 miles. Every 15,000 miles Every 2 years/20,000 miles Every 6 months and INSPECTION service or 15,000 miles Every 7,500 miles for trucks. 7,500 miles for LEAF

HVAC

Every 18 months/15,000 miles. Inspect 1 year/10,000 miles Replace every Every 2 years/22,500 miles Every 3 years/30,000 miles Replace every 2 years/ Every 2 years/20,000 miles CABIN AIR FILTER 12 months/15,000 miles 20,000 miles on LEAF

AXLE — RWD AND/OR 4X4

Inspect every 2 years/ Inspect every 1 year/ 20,000 miles. Inspect every 10,000 miles. If driving under Inspect every oil change 3 years/30,000 miles on severe conditions, replace Not necessary to check interval. Inspect every Ram 1500. Change every at 2 years/20,000 miles. regularly unless a leak Every 18 months/15,000 miles FLUID LEVEL CHECK 6 months/7,500 miles 5 years/50,000 miles if used Otherwise, only replace is suspected for trucks. for severe service or towing. as needed. Check reduction Change every 4 years/ gear oil on LEAF every 48,000 miles on SRT vehicles. 1 year/15,000 miles

1All figures shown based on whichever comes first. See dealer for details.

CHEVROLET/GMC TOYOTA FORD CHRYSLER NISSAN

TRANSFER CASE — AWD AND/OR 4X4 ONLY

Inspect every 18 months/ Inspect every 3 years, Inspect every 1 year/ 15,000 miles. Replace every 30,000 miles. Change every 10,000 miles. If driving under Every 45,000 miles if used 30,000 miles if used for towing Every 60,000 miles if towing. 60,000 miles If used for severe conditions, replace at FLUID CHANGE for heavy towing. If not, or heavy-duty loading. If not, If not, every 150,000 miles. towing or heavy-duty loading. 2 years/20,000 miles. every 97,500 miles inspect at 90,000 miles and If not, every 12 years/ Otherwise, only replace replace if necessary. 120,000 miles as needed.

1 year/10,000 miles maximum or when Electronic Vehicle Every 1 year/7,500- Information Centre or Driver When "Change Engine Oil 10,000 miles for Normal Display indicates to do so, or Soon" message appears or 1 year/10,000 miles. Service. Every 5,000- 350 hours of engine run time within 1 year. Volt and Bolt If severe use, replace every 7,500 miles for Severe Service, 6 months/5,000 miles OIL/FILTER SERVICE whichever comes first. On Ram when "Change Oil Soon" 6 months/5,000 miles. or when oil life monitor says 2500/3500 every appears or every 24 months to do so for diesel 1 year/8,000 miles maximum. engines as well. On SRT with 6.4-liter V8, every 6 months/6,000 miles.

Inspect every 5,000 miles Inspect every 7,500 miles. Inspect every oil change. under severe conditions. Inspect 1 year/10,000 miles Change every 4 years/45,000 Replace every 3 years/ Every 3 years/30,000 miles ENGINE AIR CLEANER Replace every 3 years/ Replace every 30,000 miles miles or earlier if needed. 30,000 miles 30,000 miles

Inspect every Inspect level every oil change Inspect coolant reservoir at 36 months/30,000 miles. interval. Initial replacement each oil change interval. Initial Tundra - inspect every 7 years or 105,000 miles, Inspect level every 7,500 miles. at 6 years/100,000 miles replacement 10 years/100,000 18 months/15,000 miles. then every 5 years or COOLANT — SERVICE Replace 5 years/150,000 miles (105,000 miles for Super Duty miles then every 50,000 miles. Replace at 10 years/100,000 75,000 miles after that. trucks), then every SRT vehicles replace at miles then every 3 years/50,000 miles 12 years/120,000 miles. 5 years/50,000 miles.

Every 100,000 miles. Every 100,000 miles except for 10 years/105,000 miles or SPARK PLUGS/WIRES 97,500 miles 12 years/120,000 miles Every 97,000 miles for 2-liter engine - replace every replace earlier if spark plug Super Duty Trucks. 6 years/60,000 miles. gap exceeds 0.055 inches.

Inspect at 100,000 miles. Replace every 10 years/ After initial inspection, inspect First inspection at 48 months/ Initially at 6 years/60,000 Inspect every 150,000 miles ACCESSORY DRIVE 150,000 miles or sooner every other oil change until 40,000 miles. If not replaced miles, then inspect every or as needed due to cracking, BELTS if needed due to fraying/ replaced. Replace at 150,000 at that time, check every 18 months/15,000 miles fraying or damage. excessive cracking or damage. miles if not replaced within 10,000 miles thereafter. the last 100,000 miles.

On non-diesel vehicles, only replace if necessary since integrated in gas tank. On Only as needed since in-tank. Super Duty Diesel Trucks, Cruze Diesel - 2 years/ replace the engine-mounted 30,000 miles, Duramax Diesel Periodic maintenance Only as needed since in-tank and frame-mounted fuel filters Only as needed since in-tank FUEL FILTER SERVICE V8 every 2 years/22,500 miles. is not required. every 15,000 miles/6 months duramax 4-cylinder Diesel or 600 engine hours. On F-150 every 2 years/37,500 miles. Diesel, replace them every 30,000 miles/6 months or 600 engine hours.

TRANSMISSION — AUTOMATIC

Inspect every CHECK FLUID LEVEL Every engine oil service/1 year Every 30,000 miles Inspect every oil change. Inspect every oil change. 1 year/10,000 miles

Inspect the CVT fluid at With a manual transmission, 7 years/70,000 miles. If driving every 3 years/30,000 miles under severe conditions, if used for heavy towing. Every 30,000 miles if used for replace at 60,000 miles. For 6-speed automatic only, Every 45,000 miles if used towing. If not, every After initial change, replace replace every 12 years/ for heavy towing. If not, every 150,000 miles. For trucks, every 60,000 miles. Rogue Every 60,000 miles if used for 120,000 miles for CHANGE FLUID/ 90,000 miles. 6-Speed Alison replace 5-speed fluid at Hybrid - Replace at 30,000 towing or heavy-duty loading. non-severe conditions and REPLACE FILTER Diesel vehicles - change every 60,000 miles and at 150,000 miles and every 15,000 miles every 6 years/60,000 miles for 97,500 miles. miles for 6-speed on Super under severe or towing severe or towing conditions. Duty Trucks. conditions. Titan: Replace the For 6.4-liter V8, replace automatic transmission manual transmission fluid at fluid every 2 years/ 4 years/48,000 miles. 30,000 miles.

BRAKES

INSPECT BRAKE SYSTEM Every 7,500 miles Every 6 months/5,000 miles Inspect every oil change Inspect every oil change Every 1 year/10,000 miles

Every 2 years/20,000 miles. Inspect every 6 months/5,000 No specific interval mentioned No specific interval mentioned For LEAF, replace every REPLACE BRAKE FLUID Every 5 years miles. No mention regarding Do as needed Do as needed 3 years/45,000 miles and then replacement interval. every 15,000 miles thereafter.

1All figures shown based on whichever comes first. See dealer for details.

BUICK/CADILLAC LEXUS LINCOLN BMW2 MERCEDES-BENZ

INCLUDED MAINTENANCE

Buick - 2 years/24,000 miles Buick Maintenance Plans for oil changes, tire rotations. Complimentary First and Mercedes-Benz Premier SCHEDULED Second Maintenance Service Pre-Paid Maintenance Plan. Cadillac - 3 years/36,000 miles Complimentary first 3 years/36,000 miles done at 6 mo/5,000 miles Several Plans to choose from: MAINTENANCE Premium Care Maintenance oil change BMW Ultimate Service PROGRAM included. Includes oil changes, and 1 yr/10,000 miles. Paid 2, 3 or 4 year terms, and up to tire rotation every 7,500 miles, Premium Plans after that time. 40,000 total vehicle miles. passenger compartment air filter replacement.

TIRES

At every oil change Every 1 year/10,000 miles As specified by tire Every 7,500 miles Every 6 months/5,000 miles excluding hybrid which is or as specified by tire TIRE ROTATION manufacturer every 1 year/10,000 miles manufacturer

Every 30 days Monthly (customer inspection) Monthly (customer inspection) Monthly (customer inspection) Inspect every 2 weeks INSPECTION/INFLATION (customer inspection)

STEERING/SUSPENSION

Only as needed due to Inspect every 15,000 miles. improper vehicle handling, Only as needed Inspect every 10,000 miles Only as needed ALIGNMENT Do as needed. pulling or unusual tire wear.

INSPECTION Every 7,500 miles Every 18 months/15,000 miles Inspect every oil change Inspect every oil change Every 1 year/10,000 miles

HVAC

Inspect 1 year/10,000 miles Replace every Every 2 years/22,500 miles. Every 12 months/10,000 miles Every 20,000 miles CABIN AIR FILTER Replace every 20,000 miles 2 years/20,000 miles

AXLE — RWD AND/OR 4X4

Every 20,000 miles for all Every Engine Oil Service/1 except AMG, which needs to year. For ATS, CTS RWD, be checked at 2,000 miles, replace fluid every 45,000 Inspect every oil change replaced at 40,000 miles and miles if equipped with limited interval. Inspect every Every 18 months/15,000 miles Every 1 year/10,000 miles every 40,000 miles thereafter. FLUID LEVEL CHECK slip, every 75,000 miles if used 6 months/7,500 miles CLA and GLA AMG, replace for towing and if not, every for SUVs. at 10,000 miles, then 150,000 miles. CT6 RWD - at 30,000 miles and every replace every 45,000 miles. 20,000 miles thereafter.

1All figures shown based on whichever comes first. See dealer for details. 22017 data unavailable at this time. Tab shows 2016 data.

BUICK/CADILLAC LEXUS LINCOLN BMW2 MERCEDES-BENZ

TRANSFER CASE Ð AWD AND/OR 4X4 ONLY

Buick/Cadillac - Every 45,000 Inspect every 18 months/15,000 AMG vehicles - Initially at miles if used for heavy towing. miles for leakage. Change Inspect every 10,000 miles for 2,000 miles, then 40,000 If not, every 97,500 miles. at that time for SUVs used leaks. Transfer case is filled miles and every 40,000 miles for heavy loading or towing with long-term fluid. No need thereafter. For G55, replace at Every 45,000 miles for Buick Every 60,000 miles if towing. FLUID CHANGE a trailer or driving off- to change unless repairs have 2,000 miles, then at 50,000 and Cadillac Turbo with If not, every 150,000 miles limited slip or AWD used for road, on dirt roads or on been made to the transfer case miles and every 50,000 miles heavy towing. If not used for dusty roads. Replace every or indicated by the vehicle's thereafter. All other vehicles - towing, then every 97,500 36 months/30,000 miles CBS system. Replace every miles. thereafter. 4 years/40,000 miles.

Every 1 year/7,500-10,000 Every 12 months/10,000 miles miles for Normal Service. Every Every 1 year/10,000 miles Every 1 year/ 10,000 miles or When "Change Engine Oil or when the oil mantenance 5,000-7,500 miles for Severe depending on BMW CBS sooner depending on message Soon" message appears reminder appears. OIL/FILTER SERVICE Service. or when oil life monitor (Condition-Based Service) from ASSYST PLUS service or within 1 year If severe use, replace every says to do so for diesel display interval display. 6 months/5,000 miles. engines as well.

Inspect every 7,500 miles. For CLA and GLA AMG - Replace Cadillac ATS-V and CTS-V - Inspect every 10,000 miles every 10,000 miles. AMG Inspect every 5,000 miles under change every 4 years/22,500 Inspect 1 year/10,000 miles Replace every 60,000 miles vehicles - Replace every severe conditions. Replace ENGINE AIR CLEANER miles, all other vehicles - Replace every 30,000 miles or sooner depending on 3 years/30,000 miles. every 3 years/30,000 miles change every 4 years/45,000 driving conditions. Other models - replace every miles or earlier if needed. 5 years/50,000 miles.

Inspect every 10,000 miles Check every year/10,000 miles. Customer to inspect level on see- Customer to inspect every Coolant has a long-term rating Replace every 3 years/30,000 through reservoir every month. 6 months. Technician to and does not need replacing miles for AMG and V12 models. Inspect level every 7,500 miles. Technician to inspect level every inspect level every oil change. unless the cooling system was Replace every 12 years/120,000 COOLANT — SERVICE Replace 5 years/150,000 miles. 18 months/15,000 miles. Replace Initial Replacement repaired. For i3, check Range miles for AMG GT S/C/S and at 10 years/100,000 miles and 6 years/100,000 miles then Extender coolant level SL-Class. Replace every every 5 years/50,000 miles after. every 3 years/50,000 miles (under floor) every 15 years/150,000 miles for 10,000 miles. CLS/E/GLS/GLE/SLC Class.

Every 60,000 miles for Buick and Cadillac 2-liter turbo, Every 60,000 miles if used Cadillac 3-liter and 3.6-liter Twin Every 5 years/50,000 miles 5 years/72,000 miles for towing. If not, every Replace every 60,000 miles SPARK PLUGS/WIRES Turbo. Every 97,500 miles for (gas engines only) 100,000 miles Buick 2.5-liter and Cadillac 3.6-liter and 6.2-liter engines.

For eAssist vehicles - inspect every 3 years/97,500 miles for Inspect at 100,000 miles. fraying, excessive cracking, or Inspect at After initial inspection, inspect Inspect every 10,000 miles. Inspect poly-V belt at each damage; replace, if needed. 6 years/60,000 miles, every other oil change until Replace as necessary if service interval and check for ACCESSORY DRIVE BELTS All other vehicles - replace then every 15,000 miles after replaced. Replace at frayed, cracked or is showing cracks and wear. Replace every 10 years/150,000 miles and replace when necessary. 150,000 miles if not replaced excessive wear. as necessary. or sooner for fraying, excessive within the last 100,000 miles. cracking, or damage.

Every 5 years/50,000 miles Vehicles are equipped with for diesel models only. Replace Replace every 20-40,000 miles a lifetime fuel filter that is every 12 years/120,000 miles depending on model except for Only as needed since in-tank Only as needed since in-tank integrated with the fuel tank. for AMG GT S/C/S and SL- FUEL FILTER SERVICE X3, X4, X5 - replace every Regular maintenance or Class. Replace every 15 years/ 60,000 miles. replacement is not needed. 150,000 miles for CLS/E/GLS/ GLE/SLC Class.

TRANSMISSION — AUTOMATIC

Inspect for leakage every 3 years/36,000 miles. Sealed unit - no inspection Every Engine Oil Service/1 year Inspect every oil change Every 1 year/10,000 miles Every 10,000 miles CHECK FLUID LEVEL needed. Only a qualified Lexus tech can add fluid if transmission is leaking.

Inspect every 10,000 miles Sealed unit - no inspection for leaks. Transmission is For AMG vehicles, replace Every 45,000 miles if used for Every 150,000 miles. If used CHANGE FLUID/REPLACE needed. For SUVs, replace every factory-filled with long-term every 3 years/30,000 miles. severe service. If not, every for severe service or towing, 6 years/60,000 miles if used for fluid. No need to change unless All other vehicles, replace every FILTER 90,000 miles. replace at 100,000 miles. heavy loading or towing. repairs have been made to 6 years/60,000 miles. the transmission.

BRAKES

Customer to visually inspect INSPECT BRAKE SYSTEM Every 7,500 miles see-through reservoir monthly. Inspect every oil change Inspect every oil change Every 1 year/10,000 miles Every 6 months/5,000 miles

If the fluid levels are outside Buick and Cadillac with of the normal operating DOT 4 fluid - every 3 years, Replace at 30,000 miles, then Every 3 years/30,000 miles range during inspection, seek Every 2 years/20,000 miles REPLACE BRAKE FLUID Buick and Cadillac with every 60,000 miles thereafter service from authorized dealer DOT 3 fluid - every 5 years. immediately.

1All figures shown based on whichever comes first. See dealer for details. 22017 data unavailable at this time. Tab shows 2016 data.

Certain specifications, prices, and equipment data have been provided under license from Chrome Data Solutions ("Chrome Data"). ©2017 Chrome Data Solutions, LP. All rights reserved. This information is supplied for personal use only and may not be used for any commercial purpose whatsoever without the express written consent of Chrome Data. Chrome Data makes no guarantee or warranty, either expressed or implied, including without limitation any warranty of merchantability or fitness for particular purpose, with respect to the data presented here. All specifications, prices, and equipment are subject to change without notice. For digital version of tab information, visit gmfleet.com. Simplified Maintenance Does not 3 Capabilities 2 2 3 Enables fewer oil changes Enables fewer money Saves oil waste Reduces Helps the environment Once per year, minimum per year, Once each oil change with Reset system › › › › › › › › › › › › Oil Life Monitoring System benefits: System Monitoring Oil Life For every 10 F temperature change, tire pressure pressure tire change, 10 F temperature every For rise, changes about one psi Ñ higher as temperatures fall as they lower on placard tire to Refer inflated. properly tires Keep psi specifications. for vehicle tires your keeping gas mileage by your can improve You pressure the proper to inflated longer and last safer are tires inflated Properly Vehicle odometer reading odometer Vehicle Ñ (if equipped with monitor) Informs pressure Tire fuel which increases inflation, tire of proper driver money and helps save economy change when to Ñ driver maintenance Informs Vehicle Schedule Maintenance oil and perform systems vehicle of key checks Diagnostic peak at is running vehicle that ensure Helps you performance notification Open-recall pressure check tire to Uses sensor technology on exists condition if a low-tire-pressure Alerts the driver the vehicle

¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ See the OwnerÕs Manual for complete maintenance information. information. maintenance See the OwnerÕs complete Manual for ¥ vary by model. Visit onstar.com for details and system limitations. limitations. details and system for onstar.com model. Visit by vary TIRE PRESSURE MONITORING SYSTEM SYSTEM MONITORING TIRE PRESSURE AND TIRE MAINTENANCE System Monitoring Pressure Tire 1 Facts Tire ¥ ¥ ¥ ¥ ONSTAR VEHICLE DIAGNOSTICS VEHICLE ONSTAR in vehicle your enroll to button Push the blue OnStar if charge no extra OnStarÕs at emails monthly diagnostic includes: Information subscriber. OnStar a current are you ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ monitor spare tire. spare monitor

1 When ÒChange Oil SoonÓ light or message illuminates When ÒChange Oil SoonÓ light or message Engine coolant temperature temperature Engine coolant Engine speed Ñ Rotations Per Minute (rpm) Minute Per Engine speed Ñ Rotations Driving conditions Driving conditions › › › › › › › ›

specified oil change the engine oil when to driver informs System with each fuel fill Check engine oil level Change oil: GM Oil Life Monitoring System is not a mileage counter is not System Monitoring GM Oil Life and configuration each powertrain for Calibrated GM Oil Life Monitoring System is a built-in computer is a built-in computer System Monitoring GM Oil Life evaluates: algorithm that Change oil and filter, then reset Oil Life Monitoring System Monitoring Oil Life then reset Change oil and filter, or damage leaks any check for Visually if necessary replace cleaner filter, Inspect engine air at pressure tire and check tires, rotate wear, Check tire month a once least system Inspect brake fluid levels windshield washer and Check engine coolant and add fluid as needed needed additional services any Perform components Inspect suspension and steering system Inspect engine cooling Inspect wiper blades components system Inspect restraint body components Lubricate add fluid as needed and fluid level Check transmission if equipped air filter, compartment passenger Replace system Inspect throttle

¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥

¥ GM OIL LIFE MONITORING SYSTEM GM OIL LIFE MONITORING ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥

¥ Maintenance Schedule. Schedule. Maintenance SCHEDULE MAINTENANCE message appears, perform maintenance according to the to according maintenance perform appears, message Monitoring System. When the ÒChange Oil SoonÓ light or Oil SoonÓ light or the ÒChange When System. Monitoring GM Simplified Maintenance is driven by the Oil Life Life the Oil by is driven Maintenance GM Simplified GM SIMPLIFIED MAINTENANCE SIMPLIFIED GM Simplified Maintenance ¥ ¥ ¥ When to CheckTires ¥ ¥ ¥ Environmental Facts ¥ ¥ ¥ Maintenance Facts utilizing GMdealershipsto keep your vehicles ontheroad. reduced administration cost. Improve your bottom lineby GM FleetTrac allows maximum convenience for drivers with vehicle operations ofallsizes. program designedfor self-managedfleetandcommercial GM FleetTrac isaconsolidated partsandservice billing GM FleetTrac 800-FLEET-OP (800-353-3867). Fleet userscanalsocalltheAction Center at ¥ ¥ ¥ ¥ ¥ ¥ warranty tools to helpkeep your vehicles onthe road: gmfleet.com for awiderange ofhelpfulservice and Bookmark theService andMaintenance area on resources at your fingertips! Imagine having access to GMFleetService andParts GM FLEETSERVICE ANDPARTS GMFLEET.COM ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥

Always whentires are cold Before longtrips At least once amonth Proper tire maintenance generates fewer scrapped tires wear andreplacement costs Check inflation androtate tires more often to reduce Underinflated tires increase fuelconsumption accordance withtheGMMaintenance Schedule GM recommends tire rotation to becompleted in wheels may beoutofbalance If vehicle vibration onasmooth road isnoticed, your other, thewheelalignmentmay needto bechecked For unusualtire wear, orifvehicle ÒpullsÓoneway orthe Maintenance tipsandsavings technologies GM tools and equipment Service reference anddiagnostics Service andtechnical training Vehicle warranty information Service bulletinsandmanuals

- Friday, 8AM-PMEST orgoto GMFleetTrac.com. to signupfor theprogram, call866-463-5338Monday For more detailsandinformation onGMFleetTrac and ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ GM FleetTrac Program Includes: ¥ ¥ ¥ ¥ GM FleetTrac Benefits ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ parts invoices (downloadable) Online 24/7 access to your statements, service and Customer purchase policy terms VIN number Accurate invoicing tiedto enrolled vehicle asset or Designed for fleets ofallsizes Standard and custom reports available Web application to monitor andupdate your account Part numberandlabordetails Purchase qualityGMpartsand/or service Robust fleet-specifiedpurchase policy All-makes, all-modelsprogram No program administration orenrollment fees 30-day payment terms A single, consolidated monthlyinvoice Live Support Robust Reporting Cost Control No fees Low Cab Forward Trucks LOW CAB FORWARD TRUCKS FORWARD CAB LOW 1 reduce the time and cost of upfitting. These trucks are ideal are trucks These upfitting. of and cost the time reduce construction such as furniture, cargo large delivering for or even landscaping materials foods, frozen materials, machinery. heavy

All images have preproduction model shown and upfits from an independent supplier. and upfits from model shown preproduction All images have and they are prewired for a trailer harness and brakes to to and brakes harness a trailer for prewired are and they they can accommodate a wide range of body applications, of body applications, a wide range can accommodate they through city traffic. With wheelbases from 109" to 212", 109" to wheelbases from With city traffic. through for hauling large and bulky cargo, even while navigating while navigating even cargo, and bulky hauling large for trucks, available with gasoline or diesel engines, is perfect or diesel engines, is perfect with gasoline available trucks, of the Low Cab Forward Series. This dependable range of range dependable Series. This Cab Forward Low of the Our truck lineup is stronger than ever with the addition the with ever than stronger is lineup truck Our

DELIVERED FOR YOUR BUSINESS FOR YOUR DELIVERED EFFICIENCY, MAXIMUM Low Cab Forward Trucks GM isnot responsible for thesafety orqualityofdesign,features, materials orworkmanship ofany alterations by suchsuppliers. for warranties on thebodyorequipmentand any alterations (or any effect of the alterations) to any oftheparts, components, systems or assemblies installed by GM. Motors are not covered by theGeneral Motors New-Vehicle Limited Warranty. Thespecialbodycompany, assembler, equipment installer orupfitter issolelyresponsible 1 affiliates orlicensors. capacity ofaspecificvehicle. ©2018General Motors. Allrightsreserved. Themarks appearinginthisadare thetrademarks orservice marks ofGM,itssubsidiaries, weight ofvehicle, passengers, cargo, andequipment. makes routine maintenance abreeze. easy access to theenginecompartment and deliveries throughout theday, and helps crews that make multiple pick-ups for urban driving. Ease of entry and exit visibility for the driver, ausefulfeature The cab-over designprovides optimal CAB-OVER DESIGN driving efficient. The Low CabForward designnot onlyoffers maximumproductivity andconvenience for drivers, italso helpsmake SHAPED FORYOUR BUSINESS or 5500heavy-duty diesel-powered enginesavailable inRegularCabandCrew Cabconfigurations. Take onjobsofallsizes withchoices ranging from the3500and45006.0L V8gasoline-powered trucks to 3500,4500, CHEVROLET LOW CABFORWARD TRUCKS Crew Cab IMPORTANT NOTE ABOUTALTERATIONS ANDWARRANTIES: Installations oralterations to the original-equipmentvehicle orchassis asdistributed by General 4500 HD 4500 XD 5500 HD 5500 XD 3500HD MODEL 4500 3500 Regular/Crew Regular/Crew Regular/Crew Regular/Crew Regular/Crew CAB TYPES Regular Regular 3 For comparison purposesonly. SeetheOwner'smanualandlabelonvehicle doorjambfor thecarrying goods. for transporting awiderange ofbulky allows for generous cargo space, ideal traffic situations. Andtheoverall length help you navigate through challenging give you an impressive turning radius to Low Cab Forward trucks are sized to OVERALL LENGTH 5.2L I-4Diesel(4H) 5.2L I-4Diesel(4H) 5.2L I-4Diesel(4H) 5.2L I-4Diesel(4H) 3.0L I-4Diesel(4J) 6.0L V8Gas 6.0L V8Gas ENGINE Regular Cab 16,000 lbs 13,000 lbs 12,000 lbs 14,500 lbs 14,500 lbs 19,500 lbs 17,950 lbs GVWR 2 and rear organizer tray. doors, seatback pockets, overhead shelf convenient storage areas inthedash, that double as alaptop/work area, and the go. Features includefold-down trays The interior is designedfor drivers on INTERIOR WORKSPACE MAX PAYLOAD RANGE 2 When properly equipped; includes When properly equipped;includes 10,600-11,381 lbs 12,214-12,794 lbs 8,760-9,526 lbs 6,246-6,978 lbs 7,686-8,455 lbs 8,442-9,174 lbs 7,359-7,531 lbs 3 2018 CHEVROLET LCF VS. SELLING TIPS 2018 HINO LCF

How the two stack up, along with key points on why a commercial buyer should buy the 2018 Chevrolet Low Cab Forward.

GROSS VEHICLES WEIGHT RATINGS AND WHEELBASES 2018 CHEVROLET LOW CAB FORWARD 2018 HINO LOW CAB FORWARD GVWR (lbs.) Model and Cab Wheelbases (inches) Model and Cab Wheelbases (inches) 3500 regular cab 109, 132.5, 150, 176 N/A N/A 12,000 3500 crew cab 150, 176 N/A N/A 13,000 3500HD regular cab 109, 132.5, 150, 176 N/A N/A 4500 regular cab 109, 132.5, 150, 176 N/A N/A 4500 crew cab 150, 176 N/A N/A 14,500 4500HD regular cab 109, 132.5, 150, 176 155 regular cab 114.2, 137.8, 149.6, 173.2 4500HD crew cab 150, 176 155 double cab 149.6, 173.2 4500XD regular cab 109, 132.5, 150, 176 N/A N/A 16,000 4500XD crew cab 150, 176 N/A N/A 5500HD regular cab 109, 132.5, 150, 176, 200 N/A N/A 17,950 5500HD crew cab 150, 176 N/A N/A 5500XD regular cab 109, 132.5, 150, 176, 200, 212 195 regular cab 114.2, 137.8, 149.6, 161.4, 173.2 19,500 N/A N/A 195 double cab 149.6, 173.2 POWERTRAIN

ENGINE 2018 CHEVROLET LOW CAB FORWARD 2018 HINO LOW CAB FORWARD Model 3500 and 4500 N/A Gas Engine and Transmission 6.0L V8 with 6-speed automatic N/A Horsepower 297 @ 4,300 rpm N/A Torque 372 lb.-ft. @ 4,000 rpm N/A Model 3500HD N/A Diesel Engine and Transmission 3.0L I-4 with 6Ðspeed automatic N/A Horsepower 150 @ 2,800 rpm N/A Torque 282 lb.-ft. @ 1,600Ð2,800 rpm N/A Model 4500HD, 4500XD, 5500HD, 5500XD All models Diesel Engine and Transmission 5.2L I-4 with 6Ðspeed automatic 5.0L I-4 Horsepower 215 @ 2,500 rpm 210 @ 2,500 rpm Torque 452 lb.-ft. @ 1,850Ð2,750 rpm 440 lb.-ft. @ 1,500 rpm WARRANTY ENGINE WARRANTY 2018 CHEVROLET LOW CAB FORWARD 2018 HINO LOW CAB FORWARD Base 3 years/36,000 miles N/A Gas Powertrain 5 years/75,000 miles N/A Powertrain (Fleet) 5 years/100,000 miles N/A Base 3 years/unlimited miles 3 years/unlimited miles Diesel Powertrain 3 years/unlimited miles 3 years/unlimited miles FEATURES

OPTIONAL POWER TILT DRIVER SIDE- PROGRAMMABLE NAME BLUETOOTH USB PORT COMFORT TAKEOFF STEERING INFORMATION MOUNTED SPEED LIMIT SEAT PROVISIONS WHEEL CENTER FUEL TANK

CHEVY Available Standard Available Available Standard Standard Available Available HINO Available Not Listed N/A Available Standard Standard N/A Available 2018 CHEVROLET LCF VS. SELLING TIPS 2018 MITSUBISHI FUSO LCF

How the two stack up, along with key points on why a commercial buyer should buy the 2018 Chevrolet Low Cab Forward.

GROSS VEHICLES WEIGHT RATINGS AND WHEELBASES 2018 CHEVROLET LOW CAB FORWARD 2018 MITSUBISHI FUSO LOW CAB FORWARD GVWR (lbs.) Model and Cab Wheelbases (inches) Model and Cab Wheelbases (inches) 3500 regular cab 109, 132.5, 150, 176 N/A N/A 12,000 3500 crew cab 150, 176 N/A N/A 13,000 3500HD regular cab 109, 132.5, 150, 176 FE130 regular cab 110.2, 133.9, 151.6, 169.3 4500 regular cab 109, 132.5, 150, 176 N/A N/A 4500 crew cab 150, 176 N/A N/A 14,500 4500HD regular cab 109, 132.5, 150, 176 N/A N/A 4500HD crew cab 150, 176 N/A N/A 4500XD regular cab 109, 132.5, 150, 176 FE160 regular cab 110.2, 133.9, 151.6, 169.3, 187 16,000 4500XD crew cab 150, 176 FE160 crew cab 110.2, 133.9, 151.6, 169.3, 187 5500HD regular cab 109, 132.5, 150, 176, 200 FE180 regular cab 110.2, 133.9, 151.6, 169.3, 187 17,950 5500HD crew cab 150, 176 N/A N/A 5500XD regular cab 109, 132.5, 150, 176, 200, 212 N/A N/A 19,500 N/A N/A N/A N/A POWERTRAIN

ENGINE 2018 CHEVROLET LOW CAB FORWARD 2018 MITSUBISHI FUSO LOW CAB FORWARD Model 3500 and 4500 N/A Gas Engine and Transmission 6.0L V8 with 6-speed automatic N/A Horsepower 297 @ 4,300 rpm N/A Torque 372 lb.-ft. @ 4,000 rpm N/A Model 3500HD All models Diesel Engine and Transmission 3.0L I-4 with 6-speed automatic 3.0L I-4 with 6-speed dual-clutch Horsepower 150 @ 2800 rpm 161 @ 3,400 rpm Torque 282 lb.-ft. @ 1,600Ð2,800 rpm 295 lb.-ft. @ 1,300 rpm Model 4500HD, 4500XD, 5500HD, 5500XD N/A Diesel Engine and Transmission 5.2L I-4 with 6Ðspeed automatic N/A Horsepower 215 @ 2,500 rpm N/A Torque 452 lb.-ft. @ 1,850Ð2,750 rpm N/A WARRANTY 2018 MITSUBISHI FUSO LOW CAB ENGINE WARRANTY 2018 CHEVROLET LOW CAB FORWARD FORWARD Base 3 years/36,000 miles N/A Gas Powertrain 5 years/75,000 miles N/A Powertrain (Fleet) 5 years/100,000 miles N/A Base 3 years/unlimited miles 3 years/unlimited miles Diesel Powertrain 3 years/unlimited miles 3 years/unlimited miles FEATURES

OPTIONAL POWER TILT DRIVER SIDE- PROGRAMMABLE NAME BLUETOOTH USB PORT COMFORT TAKEOFF STEERING INFORMATION MOUNTED SPEED LIMIT SEAT PROVISIONS WHEEL CENTER FUEL TANK

CHEVY Available Standard Available Available Standard Standard Available Available FUSO Available Not Listed Available Available Standard Standard Available Available 2018 CHEVROLET 6500XD SELLING TIPS VS. 2018 HINO 268

How the two stack up, along with key points on why a commercial buyer should buy the 2018 Chevrolet 6500XD.

The Chevrolet Low Cab Forward provides increased visibility compared to conventional cabs like the Hino 268 with an improved forward line of sight.

Conventional Cab visibility

LCF visibility

SPECS

2018 CHEVROLET 6500XD 2018 HINO 268 Cab type Cab-over Conventional Wheelbases 152, 170, 188, 200, 212, 224, 236, 248 152, 175, 187, 205, 217, 235, 253, 271 Cab to axle 127, 145, 163, 175, 187, 199, 211, 223 84.6, 107.6, 119.6, 137.6, 149.6, 167.6, 185.6, 203.6 GVWR 25,950 lbs. 25,950 lbs.

26,000 lbs. (Standard) GCWR 30,000 lbs. *33,000 lbs. (Optional) *24,000 when used in refuse application

Front axle 12,000 lbs. 10,000 lbs. Rear axle 19,000 lbs. 19,000 lbs. Front suspension 12,000 lbs. 12,000 lbs. Rear suspension 21,000 lbs. 19,000 lbs. POWERTRAIN

ENGINE 2018 CHEVROLET 6500XD 2018 HINO 268 Diesel Engine 5.2L I-4 8.0L I6 Horsepower 215 @ 2,500 rpm 230 @ 2,500 rpm Torque 520 lb.-ft. @ 1,650 rpm 520 lb.-ft. @ 1500 rpm Transmission Allison 2550RDS 6-speed automatic Allison 2200 HS/RDS 6-speed automatic Diesel Engine N/A 8.0L I-6 with 6-speed automatic Horsepower N/A 260 @ 2,500 rpm Torque N/A 660 lb.-ft. @ 1,500 rpm Transmission N/A Allison 2500 HS/2500RDS 6-speed automatic WARRANTY

ENGINE WARRANTY 2018 CHEVROLET 6500XD 2018 HINO 268 Base 3 years/unlimited miles TBD Diesel Powertrain 3 years/unlimited miles 5 years/250,000 miles FEATURES OPTIONAL POWER TILT DRIVER SIDE- PROGRAMMABLE NAME BLUETOOTH USB PORT COMFORT TAKEOFF STEERING INFORMATION MOUNTED SPEED LIMIT SEAT PROVISIONS WHEEL CENTER FUEL TANK 6500XD Standard Standard Available Available Standard Standard Available Available 268 Standard TBD TBD Available TBD Standard Available TBD 2018 CHEVROLET 6500XD SELLING TIPS VS. 2018 KENWORTH K270

How the two stack up, along with key points on why a commercial buyer should buy the 2018 Chevrolet 6500XD.

Chevy 6500XD can: ¥¥Accommodate a larger box ÝÝ30 feet vs. 28 feet ¥¥Has larger fuel tank ÝÝ50-gallon vs. 45-gallon ÝÝ100- vs. 90-gallon ÝÝSingle tank on one side ÝÝMore axle capacity

SPECS

2018 CHEVROLET 6500XD 2018 KENWORTH K270 Cab type Cab-over Cab-over Wheelbases 152, 170, 188, 200, 212, 224, 236, 248 146, 158, 170, 182, 194, 206, 218, 230, 242 Cab to axle 127, 145, 163, 175, 187, 199, 211, 223 134.7, 146.7, 158.7, 170.7, 182.7, 194.7, 206.7, 218.7, 230.7 GVWR 25,950 lbs. 26,000 lbs. GCWR 30,000 lbs. TBD Front axle 12,000 lbs. 10,000 lbs. Rear axle 19,000 lbs. 16,000 lbs. Front suspension 12,000 lbs. TBD Rear suspension 21,000 lbs. TBD POWERTRAIN

ENGINE 2018 CHEVROLET 6500XD 2018 KENWORTH K270 Diesel Engine 5.2L I-4 6.7L I-6 Horsepower 215 @ 2,500 rpm 220 @ 2,400 rpm Torque 520 lb.-ft. @ 1,650 rpm 520 lb.-ft. @ 1600 rpm Transmission Allison 2550RDS 6-speed automatic Allison 5-speed 2100 HS

50-gallon on 152" and 170" wheelbases 45-gallon Fuel Tank 100-gallon on all other wheelbases 90-gallon with optional dual-fuel tank

WARRANTY

ENGINE WARRANTY 2018 CHEVROLET 6500XD 2018 KENWORTH K270 Base 3 years/unlimited miles TBD Diesel Powertrain 3 years/unlimited miles TBD FEATURES

OPTIONAL POWER TILT DRIVER SINGLE SIDE- PROGRAMMABLE NAME BLUETOOTH USB PORT COMFORT TAKEOFF STEERING INFORMATION MOUNTED SPEED LIMIT SEAT PROVISIONS WHEEL CENTER FUEL TANK

6500XD Standard Standard Available Available Standard Standard Available Available K270 Standard Standard Standard Available Standard Standard TBD TBD TECH TIPS AUTOMATIC TRANSMISSION

P : This position locks the front wheels. It is the best position to use when you start the engine because the vehicle cannot move easily.

Warning It is dangerous to get out of the vehicle if the transmission is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, always set the parking brake and place the transmission into P (Park).

The shift pattern is displayed in the top of the shift lever. The selected gear position will illuminate red on the shift lever, while all others will be displayed in white. If the shift is not immediate, as in very cold conditions, the indicator on the shift lever may blink until it is fully engaged.

The shift lever always starts from a center position, represented by an amber dot on the shift pattern. After releasing the shift lever, it will return to the center position.

The transmission does not operate when the vehicle is off.

If the vehicle is in ACC/ACCESSORY, the transmission can be shifted into P (Park). This vehicle is equipped with an electronic transmission. The If the vehicle is turned to LOCK/OFF while at a relatively shift lever unlock button is designed to prevent inadvertent high vehicle speed, the transmission will automatically shift shifting out of P (Park) unless the ignition is in ON/ RUN, to N (Neutral). Once the vehicle is stopped, P (Park) can the brake pedal is applied, and the shift lever unlock button be selected. is pressed.

When the vehicle is stopped, press ENGINE START/STOP to turn off the vehicle. The transmission will shift to P (Park) automatically.

The vehicle will not shift into P (Park) if it is moving too fast. Stop the vehicle and shift into P (Park).

THE CHEVROLET/GMC 5-YEAR/60,000-MILE1 Transfer Case Coverage AND BUICK/CADILLAC 6-YEAR/70,000-MILE All internally lubricated parts, case, mounts, seals, and POWERTRAIN LIMITED WARRANTIES2 INCLUDE: gaskets, as well as any electrical components internal to the transfer case. Also covered are any actuators directly Engine Coverage connected to the transfer case, as well as the encoder motor. All internally lubricated parts, engine oil cooling hoses, lines, and radiators. Also included are all actuators and electrical Exclusions components internal to the engine (Active Fuel Management, Excluded from the powertrain coverage are transfer case valve lifter oil manifold, etc.), cylinder head, block, timing cooling lines, hoses, radiator, sensors, wiring, and electrical gears, timing chain, timing cover, oil pump/oil pump housing, connectors, as well as the transfer case control module OHC carriers, valve covers, oil pan, seals, gaskets, manifolds, and/or module programming. flywheel, water pump, harmonic balancer, engine mount, starter motor, turbocharger, and supercharger. Timing belts Drive Systems Coverage are covered until the first scheduled maintenance interval. All internally lubricated parts, final drive housings, axle shafts and bearings, constant velocity joints, propeller shafts, and Exclusions universal joints. All mounts, supports, seals, and gaskets, as Excluded from the powertrain coverage are sensors, wiring, well as any electrical components internal to the drive axle. connectors, engine, radiator, coolant hoses, fans, coolant, Also covered are any actuators directly connected to the and heater core. Coverage on the engine cooling system drive axle (front differential actuator, etc.), as well as any drive begins at the inlet to the water pump and ends with the system control module and/or module programming. thermostat housing and/or outlet that attaches to the return hose. Also excluded is the entire pressurized fuel system (in- Exclusions tank fuel pump, pressure lines, fuel rail[s], regulator, injectors, Excluded from the powertrain coverage are all wheel bearings, and return line), as well as the Engine/Powertrain Control drive wheel front and rear hub bearings, locking hubs, drive Module and/or module programming. system cooling, lines, hoses, radiator, sensors, wiring, and electrical connectors related to drive systems, as well as any Transmission/Transaxle Coverage drive system control module and/or module programming. All internally lubricated parts, case, torque converter, mounts, seals, and gaskets, as well as any electrical components 1Whichever comes first. Qualified Fleet User: 5 years/100,000 miles: A Qualified Fleet User is defined as any company that has purchased and registered or internal to the transmission/transaxle. Also covered are leased five or more new cars or trucks solely for use in its operation (any any actuators directly connected to the transmission (slave combination of manufacturers) during the current or preceding calendar year, during the current or preceding model year, or during the preceding cylinder, etc.). 12-month period, or that owns or leases 15 or more cars and trucks. Supporting documentation must be retained by the dealer and made available upon request. 2Whichever comes first. See dealer for limited warranty details. Exclusions Excluded from the powertrain coverage are transmission cooling lines, hoses, radiator, sensors, wiring, and electrical connectors. Also excluded are the clutch and pressure plate, as well as any Transmission Control Module and/or module programming. POWERTRAIN LIMITED WARRANTY TECH TIPS COVERAGE (CONTINUED)

WHAT IS NOT COVERED: covered as part of the New-Vehicle Limited Warranty. The New-Vehicle Limited Warranty only covers components Damage Due to Contaminated or Poor-Quality Fuel when replacement or repair of these components is the Poor fuel quality or incorrect fuel may cause drivability result of a defect in material or workmanship. problems such as hesitation, lack of power, stall, or no start. It may also render gauges inoperable or degrade functionality ¥¥ Audio system cleaning for components such as spark plugs, oxygen sensors, and the catalytic converter. Damage from poor fuel quality, ¥¥ Brake pads/linings water contamination, or incorrect diesel fuel or gasoline may not be covered. Please refer to your OwnerÕs Manual ¥¥ Clutch linings under ÒFuelÓ for additional recommendations, including the use of TOP TIER Detergent Gasoline. Additional information ¥¥ Coolants and fluids can also be found at: toptiergas.com. ¥¥ Filters Exclusions Excluded from the powertrain coverage are sensors, wiring, ¥¥ Keyless entry (or other remote transmitter/receiver connectors, engine, radiator, coolant hoses, fans, coolant, batteries)1 and heater core. Coverage on the engine cooling system begins at the inlet to the water pump and ends with the ¥¥ Limited-slip rear axle service thermostat housing and/or outlet that attaches to the return hose. Also excluded is the entire pressurized fuel system ¥¥ Tire rotation (in-tank fuel pump, pressure lines, fuel rail[s], regulator, injectors, and return line), as well as the Engine/Powertrain ¥¥ Wheel alignment/balance2 Control Module and/or module programming. ¥¥ Wiper inserts Damage Due to Impact, Use, or the Environment

Windshield or glass cracks, chips, or scratches due to 1Consumable battery covered up to 12 months only. 2Maintenance items after impact are not covered. Windshield cracks will be covered 7,500 miles. ©2018 General Motors. All rights reserved. for the first 12 months, regardless of mileage, if caused by defects in material or workmanship. Lights, lenses, mirrors, paint, grille, moldings, and trim are not covered for cracks, chips, scratches, dents, dings, punctures, or tears as a result of impact with other objects or road hazards. In addition, cracks, chips, scratches, or other damage to the face of a radio or instrument cluster from impact or foreign objects is not covered.

Maintenance All vehicles require periodic maintenance. Maintenance services, such as those detailed in the OwnerÕs Manual, are the ownerÕs expense. Vehicle lubrication, cleaning, and polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack of maintenance is not covered. The items listed below are covered up to the first maintenance inspection period outlined in the OwnerÕs Manual. Any replacement at the time of or beyond the maintenance inspection period is considered maintenance and is not TECH TIPS TOP TIER DETERGENT GASOLINE

A new class of fuel called TOP TIER Detergent Gasoline GASOLINE BRANDS THAT CURRENTLY MEET is appearing at the retail stations of some fuel marketers. TOP TIER DETERGENT GASOLINE STANDARDS This gasoline meets detergency standards developed by The TOP TIER program began on May 3, 2004, and many six automotive companies: Audi, BMW, General Motors, fuel marketers have joined the program and have introduced Honda, Toyota, and Volkswagen. All vehicles will benefit TOP TIER Detergent Gasoline. This is a voluntary program from using TOP TIER Detergent Gasoline over gasoline and not all fuel marketers will offer this product. containing the “Lowest Additive Concentration” set by the EPA. Those vehicles that have experienced deposit-related As of March 21, 2018, all grades of the following gasoline concerns may especially benefit from the use of TOP TIER brands meet the TOP TIER Detergent Gasoline Standards: Detergent Gasoline. ¥¥ 76

1 2 ¥¥Aloha ¥¥Amoco

¥¥ARCO

¥¥Beacon

¥¥BP

¥¥Break Time

¥¥Cenex

¥¥Chevron

¥¥Chevron (El Salvador)

¥¥Chevron (Guatemala)

1 Intake valve: 10,000 miles with TOP TIER Detergent ¥¥Chevron (Honduras) Gasoline ¥¥Chevron (Panama) 2 Intake valve: 10,000 miles with legal minimum additive ¥¥CITGO

WHY WAS TOP TIER DETERGENT GASOLINE ¥¥Conoco DEVELOPED? TOP TIER Detergent Gasoline was developed to increase ¥¥Co-op the level of detergent additive in gasoline. The EPA requires ¥¥Costco Wholesale that all gasoline sold in the U.S. contain a detergent additive. ¥¥Costco Wholesale - Diesel (select locations only) However, the requirement is minimal and, in many cases, not sufficient to keep engines clean. In order to meet TOP TIER ¥¥CountryMark Detergent Gasoline standards, a higher level of detergent is ¥¥CountryMark PLUS needed than what is required by the EPA. Also, TOP TIER was developed to give fuel marketers the opportunity to ¥¥Diamond Shamrock differentiate their product. ¥¥Esso

WHY DID THE SIX AUTOMOTIVE COMPANIES ¥¥Express Mart JOIN TOGETHER TO DEVELOP TOP TIER? ¥¥Exxon All six corporations recognized the benefits to both the vehicle ¥¥Fast Fuel and the consumer. Also, joining together emphasized that low detergency is an issue of concern to automotive companies. ¥¥Fast Stop - Diesel (select locations only) TOP TIER DETERGENT GASOLINE TECH TIPS (CONTINUED)

¥¥Fast Stop Express - Diesel (select locations only) ¥¥Ranger Mustang

¥¥Hele ¥¥Ranger Stallion

¥¥HFN - Hawaii Fueling Network ¥¥Ranger Thoroughbred

¥¥Holiday ¥¥Reeder's

¥¥Irving Oil ¥¥Shamrock

¥¥Kirkland Signature Gasoline ¥¥Shell

¥¥Kirkland Signature - Diesel (select locations only) ¥¥Shell (Canada)

¥¥Kwik Star ¥¥Shell (Puerto Rico)

¥¥Kwik Trip ¥¥Sinclair

¥¥Kwik Trip Express ¥¥Sunoco

¥¥Mahalo ¥¥SuperAmerica

¥¥Marathon ¥¥SuperFuels

¥¥Metro Petro ¥¥Tempo (Canada)

¥¥MFA Oil ¥¥Texaco

¥¥Mobil ¥¥Texaco (El Salvador)

¥¥Mobil (Canada) ¥¥Texaco (Guatemala)

¥¥OAAI ¥¥Texaco (Honduras)

¥¥Ohana Fuels ¥¥Texaco (Panama)

¥¥Petro-Canada ¥¥Tri-Par Qwik Stop

¥¥Phillips 66 ¥¥Valero

¥¥PUMA (El Salvador) ¥¥Win Win

¥¥Ranger TECH TIPS DIESEL EXHAUST FLUID

Warning: Diesel Exhaust Fluid (DEF) is corrosive. Do not DEF FILL — VANS allow it to come in contact with your skin, eyes, or the finished For vans, the DEF fill is located behind the fuel fill door. surfaces of the vehicle. If exposed, it may cause skin and The DEF cap is blue, and the diesel cap is green. Fill tube eye irritation. Wear skin and eye protection when handling. location for chassis-cab and cutaway vans finished by an Inhalation may cause irritation to the upper respiratory upfitter will vary. Check the upfitter’s manual. tract. Store in a cool, well-ventilated area. For more safety information, see the label of the DEF container. DEF is used with diesel engines to reduce the amount of regulated emissions produced. The fluid level in the DEF tank must be maintained for the vehicle to run correctly. The capacity of the DEF tank is approximately 5 gallons (18.9 liters).

LOCATING DIESEL EXHAUST FLUID DEF can be purchased at a Chevrolet or GMC dealer. It can also be purchased at authorized vehicle and truck dealerships. Additionally, some diesel truck fueling stations DEF FILL — PICKUPS or retailers may also have DEF for purchase. For vehicles For full-size pickups, the DEF fill is located under the with an active OnStar subscription, OnStar can help to hood, on the passenger side, at the back of the engine locate a DEF retailer. For more information on locating DEF, compartment. The DEF cap is blue. see afdc.energy.gov/afdc/vehicles/diesels_fluid.html. See ÒCustomer Assistance OfficesÓ in the OwnerÕs Manual for phone numbers to assist you in contacting a GM dealer. See ÒRecommended Fluids and Lubricants.Ó

FILLING THE DEF TANK Warning: Use only exhaust fluid that is GM approved, or fluid containing the API certified or ISO 22241 label. The use of other fluids could damage the system, requiring costly repairs that will not be covered by the vehicle warranty. When adding DEF to an empty or very low tank, always add DEF FILL — CRUZE at least one gallon (3.78 liters) of fluid to release the vehicle For the Cruze, the DEF fill is stored in a separate tank, under from speed limitation. the load floor carpet in the trunk. The DEF cap is blue.

Do not overfill the DEF tank. When fluid reaches the top of the fill pipe, stop filling. Do not top off the DEF tank. If you spill DEF on the vehicle while filling the tank, wipe the surface with a damp cloth. TECH TIPS DIESEL EXHAUST FLUID (CONTINUED)

EXHAUST FLUID LOW WARNINGS If the vehicle continues to be driven without filling the DEF A full DEF tank will last for several thousand miles tank, it will be limited to 4 mph after the second fuel fill. (kilometers), depending on vehicle usage. As the exhaust fluid level drops, warnings will be displayed in the Driver See ÒVehicle Messages,Ó ÒDiesel Exhaust Fluid (DEF) Information Center (DIC). There will not be any DEF range Warning Light,Ó and ÒRecommended Fluids and LubricantsÓ DIC messages with more than 1,000 miles of DEF range for more information. remaining. DIC messages will begin with approximately 1,000 miles of range, and as the tank becomes empty, EXHAUST FLUID QUALITY POOR vehicle speed limitation will result. To avoid vehicle speed Use only exhaust fluid that is GM approved, or fluid limitations, the DEF tank should be refilled at the first containing the API certified or ISO 22241 label. opportunity after a low warning indication. If DEF is added before the EXHAUST FLUID EMPTY message appears, it All DEF has an expiration date. If the system detects poor- may take several miles for the DIC message to update. If the quality, contaminated, or diluted DEF, the DIC will display vehicle speed has been limited and DEF has been added, it EXHAUST FLUID QUALITY POOR. SEE OWNER’S MANUAL may take up to 30 seconds after engine start with the vehicle NOW. Adding fresh DEF to the system may resolve the stopped for the EXHAUST FLUID EMPTY message to clear. problem, depending on several factors. If the DIC message If the vehicle is driven prior to the DIC message clearing, the persists, see your dealer. vehicle speed will still be limited. If the DIC message clears while driving, the vehicle must be completely stopped to After 200 miles of driving without correcting the problem, remove the speed limitation. a DIC message 55 MPH MAX SPEED UPON RESTART will be displayed. There will also be a warning light and chime. The If DEF is added under freezing conditions, additional time vehicle will be speed-limited to 55 mph at the next restart. may be required to remove speed limitations. If the problem is not resolved after 500 miles of operation, A DIC message EXHAUST FLUID RANGE: XXX will be speed will be limited to 4 mph after the next fuel fill. displayed at approximately 1,000 miles of fluid range remaining. This message will appear again at approximately SERVICE EXHAUST FLUID SYSTEM 300 miles of range remaining before the exhaust fluid tank If a problem occurs with the DEF system, the DIC will becomes empty. display SERVICE EXHAUST FLUID SYSTEM. SEE OWNER’S MANUAL NOW. In some cases this message will clear itself, Below 300 miles of range remaining, these messages will indicating that the DEF system was able to correct the appear every time the vehicle is started. condition. If the DIC message persists, see your dealer.

If these warnings are ignored and the DEF tank becomes After 200 miles of driving without correcting the problem, empty, a DIC message 55 MPH MAX SPEED UPON RESTART a DIC message 55 MPH MAX SPEED UPON RESTART will be will be displayed. There will also be a warning light and displayed. There will also be a warning light and chime. The chime. The vehicle will be speed-limited to 55 mph at the vehicle will be speed-limited to 55 mph at the next restart. next restart. If the problem is not resolved after 500 miles of operation, When adding DEF to an empty or very low tank, always speed will be limited to 4 mph after the next fuel fill. add at least one gallon (3.78 liters) of fluid to release the vehicle from speed limitation. The capacity of the DEF tank is approximately 5 gallons. (18.9 liters). ©2018 General Motors. All rights reserved. ROADSIDE ASSISTANCE PROGRAM TECH TIPS (US / CAN)

For U.S.-purchased vehicles, call 1-800-252-1112 SERVICES PROVIDED (Text Telephone [TTY]: 1-888-889-2438). For Canadian-purchased vehicles, call 1-800-268-6800. Emergency Fuel Delivery Service is available 24 hours a day, 365 days a year. Delivery of enough fuel for the vehicle to get to the nearest service station. CALLING FOR ASSISTANCE Lock-Out Service When calling Roadside Assistance, have the following Service to unlock the vehicle if you are locked out. A remote information ready: unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this ¥¥ Your name, home address, and home telephone number. service is given.

¥¥ Telephone number of your location. Emergency Tow from a Public Road or Highway Tow to the nearest Buick dealer for warranty service, or if ¥¥ Location of the vehicle. the vehicle was in a crash and cannot be driven. Assistance is not given when the vehicle is stuck in sand, mud, or snow. ¥¥ Model, year, color, and license plate number of the vehicle. Flat Tire Change Service to change a flat tire with the spare tire. The spare ¥¥ Odometer reading, Vehicle Identification Number (VIN), tire, if equipped, must be in good condition and properly and delivery date of the vehicle. inflated. It is the ownerÕs responsibility for the repair or replacement of the tire if it is not covered by the warranty. ¥¥ Description of the problem. Battery Jump Start COVERAGE Service to jump start a dead battery.

Services are provided for the duration of the vehicleÕs Trip Interruption Benefits and Assistance powertrain warranty. If your trip is interrupted due to a warranty event, incidental expenses may be reimbursed within the Powertrain warranty In the U.S., anyone driving the vehicle is covered. In Canada, period. Items considered are reasonable and customary a person driving the vehicle without permission from the hotel, meals, rental car, or a vehicle being delivered back to owner is not covered. the customer, up to 805 km (500 mi).

Roadside Assistance is not part of the New Vehicle Limited SERVICES NOT INCLUDED IN ROADSIDE Warranty. General Motors North America and Buick reserve ASSISTANCE the right to make any changes or discontinue the Roadside Assistance program at any time without notification. ¥¥ Impound towing caused by violation of any laws.

General Motors North America and Buick reserve the right ¥¥ Legal fines. to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of ¥¥ Mounting, dismounting, or changing of snow tires, claim is made many times. chains, or other traction devices.

Service is not provided if a vehicle is in an area that is not accessible to the service vehicle or is not a regularly traveled or maintained public road, which includes ice and winter roads. Off-road use is not covered. ROADSIDE ASSISTANCE PROGRAM TECH TIPS (US / CAN) (CONTINUED)

SERVICES SPECIFIC TO Alternative Service CANADIAN-PURCHASED VEHICLES If assistance cannot be provided right away, the Roadside Assistance advisor may give permission to get local Fuel Delivery emergency road service. You will receive payment, up Reimbursement is up to 7 liters. Diesel fuel delivery may to $100, after sending the original receipt to Roadside be restricted. Propane and other fuels are not provided Assistance. Mechanical failures may be covered; however, through this service. any cost for parts and labor for repairs not covered by the warranty are the ownerÕs responsibility. Lock-Out Service Vehicle registration is required. ©2018 General Motors. All rights reserved.

Trip Interruption Benefits and Assistance Must be over 150 km from where your trip was started to qualify. Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment. TECH TIPS LICENSED GM DEXOS® PRODUCTS

SPECIFICALLY DESIGNED TO MEET SPECIFICALLY THE NEEDS OF GM GASOLINE DESIGNED TO ENGINES, DEXOS 1 GEN 2: MEET THE NEEDS OF GM GASOLINE ¥¥ Has improved viscometric properties, creating less ENGINES, DEXOS1™ friction in the engine than conventional oil, which GEN 2 contributes to improved fuel economy Please refer to gmdexos.com for a current list of dexos1® ¥¥ Resists aeration, which enables fuel-saving devices, authorized, licensed suppliers. such as Variable Valve Timing, to work optimally ©2018 General Motors. All rights reserved. ¥¥ Offers improved oxidation and deposit-forming tendencies compared with conventional oil, allowing emission systems to operate longer and optimally

¥¥ Resists degradation between oil changes, extending the time and mileage interval between oil changes 2018 FLEET SERVICE TOOLBOX