1 THE COMPETITION

1.1 The promoter and organiser of this competition is Limited of 220 Cambridge Science Park, Cambridge, England, CB4 0WA ("Jagex", “us” or “we”). These terms and conditions govern the legal relationship between Jagex and you (referred to in these terms and conditions as “you”, “yours” or “Entrant”) in relation to the competition.

1.2 Please read these terms and conditions carefully, and in particular paragraphs 6.3, 6.4 and 10 regarding how we will handle your personal data in relation to the competition.

1.3 The title of the competition is Penguins Hide and Seek Competition 2020.

1.4 In support of and in collaboration with Edinburgh Zoo, Jagex are running the following competitions between the Opening Date and the Closing Date:

1.4.1 Newspost penguins! Jagex have hidden a number of penguin emojis throughout the newsposts posted on 7 September 2020 and 14 September 2020. Entrants who correctly count the total number of penguins will be entered into a prize draw for one of two available bronze sponsorship packs for penguins at Edinburgh Zoo.

1.4.2 In-Game Penguins! Jagex have hidden a number of penguins within RuneScape. Entrants who collect 25 penguins will be entered into a prize draw for a silver sponsorship pack for penguins at Edinburgh Zoo.

1.4.3 J-Mod Hide and Seek! Mod Poerkie is streaming a hide and seek event at 17:00 BST on 23 September 2020 during which several penguins (transmoged versions of Mod Niku and Mod Kari!) will be hiding in game. Mod Poerkie will reveal a password which you can write in the chat once you find them. Those who locate the penguins will receive RuneScape Bonds and also be entered into a prize draw for a silver sponsorship pack for penguins at Edinburgh Zoo. During the same event, those interacting in the chat will be offered to participate in a live giveaway. Those who enter will be entered into a prize draw for a bronze sponsorship pack for penguins at Edinburgh Zoo.

1.4.4 Social Media competition! Until 23:59 BST on 4 October 2020, when you find a penguin in-game, screenshot and share it on Facebook, Twitter or Instagram with the hashtag #RSPenguinSeeker. We'll reward the best and most creative ones with RuneScape Bonds and one entrant will receive a bronze sponsorship pack for penguins at Edinburgh Zoo.

1.5 All information detailed on any of Jagex websites (including but not limited to jagex.com, www.runescape.com and www.oldschool.runescape.com, hereafter referred to as “Jagex Websites”), digital platforms, games or apps or published in any of our newsletters in relation to the entry requirements for this competition form part of these terms. In the event of any discrepancy or conflict between that information and these competition terms, the specific competition terms and conditions will prevail.

1.6 Neither Facebook, Twitter or Instagram (or any other social media site) endorse or sponsor any competitions hosted by Jagex and we are not affiliated with Facebook, Twitter or Instagram (or any other social media site) in any way.

2 HOW TO ENTER

2.1 The competition will run from 09:00 BST on 14 September 2020 (the “Opening Date”) to 23:59 BST on 18 October 2020 (the “Closing Date”) inclusive, but you should take care to note the individual dates and times for each of the competition types as detailed in these terms and conditions.

2.2 No purchase is necessary to enter the competition and there is no charge to register for use of a Jagex Website.

2.3 In order to enter the competition, you should follow these guidelines:

2.3.1 Newspost penguins: In order to enter the Newspost Penguins Competition and the prize draw you must submit the total number of penguin emojis you believe to be within the two news posts on 7 September 2020 and 14 September 2020 here before the Closing Date.

2.3.2 In-Game Penguins: 25 collectable in-game penguin items have been hidden throughout RuneScape. If you collect 25 of these in-game penguins before the Closing Date you will automatically be entered into the prize draw with other successful entrants.

2.3.3 J-Mod Hide and Seek: In order to take part in J-Mod Hide and Seek you will need to tune into the stream at 17:00 BST on 23 September 2020. Transmoged versions of Mod Niku and Mod Kari will be hiding within RuneScape. Once you have found them you will need to write the password revealed by Mod Poerkie on the in- game chat. Those who locate the transmoged versions of Mod Niku and Mod Kari and write the password into the chat will be rewarded with RuneScape Bonds. All entrants who successfully locate the transmoged versions of Mod Niku and Mod Kari and write the password into the chat will be entered into a prize draw with the other successful entrants for the chance to win a silver sponsorship pack for penguins at Edinburgh Zoo. Those who will want to participate in the chat giveaway will have to send a penguin emoji in the chat when prompted. They will be entered into a prize draw with the other successful entrants for the chance to win a bronze sponsorship pack for penguins at Edinburgh Zoo.

2.3.4 Social Media Competition: In order to enter the Social Media Competition simply post a picture of one of the in-game penguins on either Facebook, Twitter or Instagram between the Opening Date and 17:00 BST on 4 October 2020 with the hashtag #RSPenguinSeeker. If you have a private account on any of these sites, then we may not be able to see your #RSPenguinSeeker hashtag and encourage you to send a screenshot of your post to [email protected].

2.4 If you prefer, you can submit competition entries via post to: Competitions Team, Jagex Limited of 220 Cambridge Science Park, Cambridge, England, CB4 0WA.

2.5 All competition entries received after the closing dates above are automatically disqualified.

2.6 All entries must be accompanied by your name, address and either a telephone number or address.

2.7 Jagex will not accept:

2.7.1 responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, , computer hardware or software failure of any kind; or

2.7.2 proof of posting or transmission as proof of receipt of entry to the competition.

2.8 By submitting a competition entry, you are agreeing to be bound by these terms and conditions.

2.9 Entry to any of the competitions requires a RuneScape account in good standing. Entry to the Social Media Competition also requires a Facebook, Twitter or Instagram account in good standing.

2.10 For help with entries, please contact [email protected].

3 SELECTION OF WINNERS

3.1 Newspost Penguins:

3.1.1 All valid competition entries received by Jagex will be eligible for the prize draw process ("Newspost Penguins Prize Draw Pool").

3.1.2 No fee is required to enter the Newspost Penguins Prize Draw Pool.

3.1.3 Within 7 days following the Closing Date (unless specified otherwise by Jagex in writing), competition winners will be randomly selected from the Newspost Penguins Prize Draw Pool by way of a random number generator (pick.aw).

3.1.4 Details verifying the randomised selection from the Newspost Penguins Prize Draw Pool will be provided in accordance with the winner details in paragraph 7.

3.2 In-Game Penguins:

3.2.1 All valid competition entries received by Jagex will be eligible for the prize draw process ("In-Game Penguins Prize Draw Pool").

3.2.2 No fee is required to enter the In-Game Penguins Prize Draw Pool.

3.2.3 Within 7 days following the Closing Date (unless specified otherwise by Jagex in writing), competition winners will be randomly selected from the In-Game Penguins Prize Draw Pool by way of a random number generator (pick.aw).

3.2.4 Details verifying the randomised selection from the In-Game Penguins Prize Draw Pool will be provided in accordance with the winner details in paragraph 7.

3.3 J-Mod Hide and Seek:

3.3.1 Entrants (up to a maximum of 5) who successfully locate one of the J-Mod Hide and Seek in-game penguins and type the password from the stream into the in-game chat will be eligible for a RuneScape Bond.

3.3.2 All entrants who win a RuneScape Bond in accordance with paragraph 3.3.1 will also be eligible for the prize draw process ("J-Mod Hide and Seek Prize Draw Pool").

3.3.3 No fee is required to enter the J-Mod Hide and Seek Prize Draw Pool.

3.3.4 Within 7 days following the Closing Date (unless specified otherwise by Jagex in writing), competition winners will be randomly selected from the J-Mod Hide and Seek Prize Draw Pool by way of a random number generator (pick.aw).

3.3.5 Details verifying the randomised selection from the J-Mod Hide and Seek Prize Draw Pool will be provided in accordance with the winner details in paragraph 7.

3.4 Social Media Competition:

3.4.1 All valid competition entries received by Jagex will be eligible for the judging process.

3.4.2 The competition entries will be judged by a panel of four judges.

3.4.3 All valid competition entries received by Jagex before the Closing Date will be eligible for judging by Jagex.

3.4.4 The judges will select the 5 best and most creative content posted to Facebook, Twitter and Instagram including the #RSPenguinSeeker hashtag to win RuneScape Bonds, and their most creative content will receive the prize.

3.4.5 The decision of the panel of judges (acting reasonably) will be final.

3.4.6 The judges judging this competition are: 1. Mod Niku, Jagex. 2. Mod Poerkie, Jagex. 3. Mod JD, Jagex. 4. Mod Kari, Jagex.

4 ELIGIBILITY

4.1 The Competition is open to any players who are legal residents in: (a) all states within Australia, and/or New Zealand, as well as throughout Hong Kong and/or Singapore; (b) all countries within Europe except Northern Ireland and Italy; (c) the following: states within the USA: Alabama; Alaska; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; Florida; Georgia; Hawaii; Idaho; Indiana; Illinois; Iowa; Kansas; Kentucky; Louisiana; Maine; Maryland; Massachusetts; Michigan; Mississippi; Missouri; Minnesota; Montana; New Hampshire; New Jersey; New Mexico; New York; North Carolina; Oregon; Oklahoma; Pennsylvania; Nebraska; Nevada; North Dakota; Ohio; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virginia; West Virginia; Washington; Wisconsin; Wyoming; (d) the following provinces within Canada: Alberta, British Columbia; Manitoba; Ontario; Newfoundland and Labrador; New Brunswick; Northwest Territories; Nova Scotia; Nunavut; Saskatchewan; Yukon and Prince Edward Island; and (e) the following countries in Latin America: Argentina, Chile, Paraguay, Peru, Uruguay, Mexico, Colombia, Brazil (these regions together the “Competition Jurisdiction”) aged 18 years or older or the age of majority in their country of residence at the time of registration, except:

4.1.1 employees of Jagex or its holding or subsidiary companies or other affiliates;

4.1.2 employees of agents or suppliers of Jagex or its holding or subsidiary companies or other affiliates, who are professionally connected with the competition or its administration; or

4.1.3 members of the immediate families or households of paragraphs 4.1.1 and 4.1.2 above.

4.2 If you are based outside of the Competition Jurisdiction, or your jurisdiction has legal or regulatory rules that invalidate these terms or make Jagex’s performance of them impossible, Jagex will not accept your competition entry and you will be deemed to have been automatically disqualified from it.

4.3 In entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. Jagex may require you to provide proof that you are eligible to enter the competition and reserves the right to disqualify any non-eligible entrant to does not eligible to enter the competition.

4.4 Jagex will not accept competition entries that are:

4.4.1 automatically generated by computer;

4.4.2 completed by third parties or in bulk;

4.4.3 illegible, have been altered, reconstructed, forged or tampered with;

4.4.4 photocopies and not originals; or

4.4.5 incomplete.

4.5 There is a limit of one entry to the competition per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.

4.6 Jagex reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.

4.7 Competition entries cannot be returned.

5 THE PRIZE

5.1 The prizes are as follows:

5.1.1 Newspost penguins: A bronze sponsorship pack for penguins at Edinburgh Zoo and two are available to be won.

5.1.2 In-Game Penguins: A silver sponsorship pack for penguins at Edinburgh Zoo and one is available to be won.

5.1.3 J-Mod Hide and Seek:

5.1.3.1 A silver sponsorship pack for penguins at Edinburgh Zoo and one is available to be won; and

5.1.3.2 A bronze sponsorship pack for penguins at Edinburgh Zoo and one is available to be won; and

5.1.3.3 RuneScape Bonds and ten are available to be won.

5.1.4 Social Media Competition:

5.1.4.1 A bronze sponsorship pack for penguins at Edinburgh Zoo and two are available to be won; and

5.1.4.2 RuneScape Bonds and eight are available to be won.

5.2 The prize is supplied by The Royal Zoological Society of Scotland, Edinburgh Zoo, 134 Corstorphine Road, Edinburgh, EH12 6TS.

5.3 Jagex reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond Jagex’s control makes it necessary to do so.

5.4 Prizes are subject to availability. Jagex reserves the right to substitute the prize with a cash alternative, or to substitute the prize with a prize of equal or greater value.

5.5 The prize is not negotiable or transferable.

5.6 Jagex will contact winners following the Closing Date and In order to claim the prize, you must provide Jagex with your name, date of birth, address and any further information required by Edinburgh Zoo in order to take up an adoption prize (if applicable to a particular winner.

6 WINNERS

6.1 The decision of Jagex is final and no correspondence or discussion will be entered into.

6.2 Jagex will contact the winner personally as soon as practicable after the Announcement Date, using the telephone number or email address provided with the competition entry. Jagex will not amend any contact information once the competition entry form has been submitted.

6.3 Jagex must either publish or make available information that indicates that a valid award took place. To comply with this obligation Jagex will publish the surname and county of major prize winners (and if applicable, their winning entries) on a Jagex Website on or before 1 November 2020 ("Announcement Date").

6.4 In addition to clause 6.3, within one month of the Closing Date of the competition, anyone can request information of the major prize winners by emailing [email protected] or writing to: Competitions Team, Jagex Limited, 220 Cambridge Science Park, Cambridge, England, CB4 0WA.

6.5 If you object to any or all of your surname, county and winning entry being published or made available, please contact Jagex by emailing [email protected] or writing to: Competitions Team, Jagex Limited, 220 Cambridge Science Park, Cambridge, England, CB4 0WA. In such circumstances, Jagex must still provide the information and winning entry to the Advertising Standards Authority on request. Please see our privacy policy for further information regarding this.

7 CLAIMING THE PRIZE

7.1 If you are the winner of a prize, you will have 28 of days from the Announcement Date to claim the prize by following the instructions set out in paragraph 5.6. If you do not claim the prize by this date, your claim to the prize will become invalid.

7.2 A prize may not be claimed by a third party on your behalf.

7.3 Jagex will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available or has not claimed their prize within 28 of days of the Announcement Date,

Jagex reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.

7.4 Jagex does not accept any responsibility if you are not able to take up the prize.

8 LIMITATION OF LIABILITY

8.1 Insofar as is permitted by law, Jagex, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Jagex, its agents or distributors or that of their employees. Your statutory rights are not affected.

9 OWNERSHIP OF COMPETITION ENTRIES AND INTELLECTUAL PROPERTY RIGHTS

9.1 All competition entries and any accompanying material submitted to Jagex will become the property of Jagex on receipt and will not be returned.

9.2 Jagex does not claim any rights of ownership in your competition entry, subject to paragraph 9.3.

9.3 You agree that Jagex may, but is not required to, make your entry available on any Jagex Website and any other media, whether now known or invented in the future, and in connection with any publicity of the competition. You agree to grant Jagex a non-exclusive, worldwide, irrevocable licence, for the full period of any intellectual property rights in the competition entry and any accompanying materials, to use, display, publish, transmit, copy, edit, alter, store, re- format and sub-licence the competition entry and any accompanying materials for such purposes.

10 DATA PROTECTION AND PUBLICITY

10.1 Jagex will only process your personal information as set out in its privacy policy. See also 6.3 and 6.4, with regard to the announcement of winners.

11 GENERAL

11.1 If there is any reason to believe that there has been a breach of these Terms and conditions, Jagex may, at its sole discretion, reserve the right to exclude you from participating in the competition.

11.2 Jagex reserves the right to hold void, suspend, cancel, or amend the competition where it becomes necessary to do so:

11.2.1 for reasons outside of its control (including, without limitation, if any law or regulation is inconsistent with these terms or where any law or regulation makes Jagex’s performance of these terms impossible, unlawful, illegal or unethical); or

11.2.2 where any other unforeseen or unexpected event that cannot be reasonably anticipated or controlled, affects the fairness and/or integrity of the Competition (including, without limitation, in the case of anticipated, suspected or actual fraud, cheating, any computer virus, bug, or any catastrophic event).

11.3 These terms and conditions shall be governed by the law of England and Wales, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.