ISSN 1834-3058 . Way. Island has announced (places are limited) www.hayman.com.au At the Menzies hotel Learn how including a full brekkie! to sell ski… 7:45-9:00am on May 21

for this training session...

to [email protected] to [email protected] Join Canadian Ski experts RSVP essential by 15 May

(14 Carrington St, Sydney) UP FOR GRABS! FOR UP GREAT PRIZES PRIZES GREAT The Canadian Stay another day another Stay HAYMAN Day’ Another a new 4-night ‘Stay featuring a free night’s offer, accommodation. The deal is valid from 01 May to from $1785 31 July and is priced includes for two people, which and more. breakfasts, transfers See . tasholidays.com.au/agents Conditions apply. page 7 Holidays Limited ABN: 24 003 836 459. AU and travel . airfares for two! is offering flights WIN weekly return Licence No. NSW - 2TA 003 004, VIC - 31288, QLD - TAG 740, SA - TTA 48 116, WA - 9TA 510 Find out how: qan Ph: 1300 799 220 contract expired on 22 May. contract expired on The sudden pullout of Ozjet will to a newer, see an earlier move aircraft more modern 737-300 with which will initially operate six 126 economy seats, with to be premium economy seats installed shortly. also have a The 737-300 aircraft longer range which Murdoch said should improve schedule integrity. He said that despite the current challenging environment, the commencement of the new operator was “an opportunity to move forward and be in a good position to enhance, develop and expand services when circumstances in the industry show signs of improvement.” Airasia X on sale X AIRASIA from Lumpur to Kuala from Perth $100+taxes one way as part of an for online sale valid until 10 May, travel 01 Jul-30 Nov. Fares ex OOL and MEL lead in at $200+ one way and there are also bargains to over 60 destinations Asia and the UK - see across www.airasia.com Nordic exposed WHOLESALERS selling the providers in Nordic region are being invited to participate in a series of agent workshops later this year which will showcase Denmark, Finland, Norway and Sweden. run by The workshops are being Airlines Scandinavian VisitFinland, Tourist and the Scandinavian Board and will be held during Oct in , Sydney and . More information on . . and TD

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that from today all of its services that from today all of will be operated by Nauru-based Airline, after a decision made Our Ozjet, by the previous operator, services to terminate its charter with immediate effect. Air ceo Jeff Murdoch Norfolk was said the seamless changeover due to “extraordinary efforts behind the scenes in recent weeks” which will see no changes to advertised flight schedules. Airline was The move to Our foreshadowed during the recent Exchange Tourism ( to become effective when Ozjet’s More NTIA votes than ever! THIS continue to Awards Industry generate a huge amount of ceo Jayson AFTA interest, with confirming in today’s Westbury exclusive column ( already more votes have been cast than in any other year. to just over a week There’s vote and the full list of nominees complete with links to the voting pages is attached to today’s Ozjet cans Norfolk flights Ozjet cans official media sponsor of the event, along with travelBulletin. "2/#(52%37),,"%$%,)6%2%$4(2/5'(4)&34()37%%+ .aust www LIC NO: 30248 exible exible has added new yesterday). TD web: www.nfs.travel web: Discover

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South America South America of our 2009/10 South America of our 2009/10 South Order brochures: www.tifs.com.au brochures: Order Inspire your clients with a copy clients with a copy your Inspire York JFK ( York confirming onward flights to New confirming onward flights to its website, a day after also to its website, a day V AUSTRALIA V Florida flight options to Orlando, VA loads Orlando loads VA also in conjunction with Delta. also in conjunction with from Sydney and Brisbane are from Sydney and Brisbane Australia’s flights to Los Angeles flights to Los Australia’s The Orlando connections with V AIRPORT TRANSFERS BOOK ONLINE Travel DailyAU Brisbane *Gold Coast *Sunshine Coast First with the news Gold Coast Theme Park Transfers. Conference Group/ Wed 29 Apr 09 Page 2 Corporate Transfers. Charter. EDITORS: Bruce Piper and Guy Dundas E-mail: [email protected] Ph: 1300 799 220 www.con-x-ion.com Train with Al Gore INTREPID Travel is offering Rex warns of pilot cuts Window agents the chance to train with REGIONAL Express has warned with the remaining services to be environmentalist Al Gore at the that it can’t rule out retrenching operated by more economical and Seat Asia-Pacific Summit, to be held in passenger pilots in the next six efficient Saab 340 aircraft. THE outspoken head of Irish low- Melbourne from 11-13 July. months “if the current The pilot redundancies are a cost carrier Ryanair has Intrepid is sponsoring four deterioration in the industry complete turnaround for the dismissed fears that the swine places at the event, with continues.” carrier, which established its own flu could cause major problems successful applicants to undergo The carrier yesterday confirmed training academy for pilots two for the global economy. training from Al Gore and a panel the “unavoidable redundancies” years ago due to ongoing attrition Michael O’Leary told the Times of international experts on of 20 freight pilots and four in its ranks because of poaching of London that the deadly strain climate change solutions - see ground staff as the result of a by Virgin Blue and . was only a danger “for people www.intrepidtravel.com/ decision to discontinue its Metro 3 Rex will also tomorrow hold the living in slums in Asia or Mexico. theclimateprojecttrade for info. freight services. formal launch of its new RexJet “Will it affect people flying CRC email address No passenger pilots are charter operation (TD yesterday). short-haul flights around Europe affected by the cuts at this stage. this summer? Thankfully, no.” AGENTS wanting to take part in “Unfortunately the dramatic QF drops hotel He suggested a special remedy the upcoming CRC Training and drop in overnight freight volumes for anyone in Europe afflicted by Development training course on booking fee has meant that our customers the virus, saying: “A couple of Normal International Airfares QANTAS is no longer charging a have cancelled contracts and as a Strepsils will do the job.” (TD yesterday) should email result we have been forced to booking fee for hotels offered on [email protected]. restructure our freight business,” its website at qantas.com.au. THIS is the opposite of said md Jim Davis. Previously all hotel bookings adventure tourism. Today’s He said the last Metro 3 freight made on the site were subject to US publication Popular Science run would operate on 29 May, a non-refundable booking fee of has published a list of eight Thousand $5, with the removal being “geeky getaways,” saying CX bargain fares touted by the carrier during radio they’re “perfect destinations for Bucks CATHAY Pacific has launched advertisements this week. the truly curious.” bargain Business Express class Burj bargains Suggestions include the only Winner is fares from Australia to Hong “frozen cemetery” in the USA - Kong, Shanghai and London. DUBAI’S iconic Burj Al Arab the Alcor Life Extension Return services from Adelaide, hotel is celebrating its tenth Foundation in Scottsdale, MTA Travel Brisbane, Cairns, Melbourne, birthday with the release of an Arizona where scores of bodies Perth and Sydney now start from “ultimate collection” of special are cryogenically frozen. QLD $3610 to HKG, $3580 to SHA and offers and incentives. There’s also the Great Ape $6650 to LON. The hotel’s director of Trust in Des Moines, with 13 Congratulations! The special fares are available marketing, Marie-Laure Akdag, is resident primate research for sale until 01 May for travel currently in Australia and told TD subjects, Oregon State Click here to find that the current drop in global out how to enter? between 01 May and 30 Jun. University’s Tsunami Research See www.cxagents.com. travel demand has created the Centre as well as earthquake perfect opportunity to experience simulators in California. the ultimate in luxury offered by “This summer, wow your new opportunity! the hotel. family with reality by visiting Romantics will enjoy a deluxe atom smashers, space labs and honeymoon package, or the other wild scientific hotspots,” customer service representative “dream wedding” deal, while the magazine enthused. there are also offers focusing on U Opportunity to sell a great product EAST Midlands Airport in the UK UÊÊ ÊWork as a part of a fun and enthusiastic Customer spa fitness and leisure. Service team Conference organisers will also is hoping to make the travel Motivated candidates are asked U Good personal and professional growth prospects be interested in the classic experience more pleasurable by to send their applications, improving its odour. Cover-More is Australia’s largest Travel Insurance including a brief resume, to: meeting package and the classic provider. We are a people focused global organisation A special scent of coconut, email: [email protected] group incentive, which includes a that recognises individual and team efforts. almond and suntan oil is currently closing date: 8th May 2009 luxury mixology class and a Our continued growth means we are looking for private 3 course gala dinner on being diffused through outbound enthusiastic and experienced Customer Service terminals, while arriving pax Representative to join the team, based in our North the 27th floor of the hotel. Sydney office. The ideal person has previous contact More info by emailing smell freshly baked cookies in centre/ travel agency experience. [email protected]. the baggage claim area. Meet the Resorts face to face! 6pm, 20 May SKI CANADA The Kirribilli Club WIN! N CLICK HERE to RSVP – FREE ENTRY a place on a NIGHT O Ski Canada Famil PRIZES – Food & Drink – FUN ! (I.OUMÀA Travel DailyAU ,OW First with the news Wed 29 Apr 09 Page 3 Ex SYD and BNE inc. fuel levy EDITORS: Bruce Piper and Guy Dundas Departures until 12th Dec ‘09 E-mail: [email protected] Ph: 1300 799 220 &Beyond goes beyond Africa Live it up in Hawaii THE global financial crisis isn’t holding luxury lodge and camping operator, &Beyond back from broadening its portfolio, with its group marketing director, Nicky Fitzgerald yesterday saying the company is Over the month of April, Travel Daily subscribers will have the expanding into Latin opportunity to win a heavenly Hawaiian package to the island of America. O’ahu, courtesy of Hawai’i Tourism, Hawaiian Airlines, Waikiki Parc Until recently, &Beyond and the Halekulani Hotel. was more commonly recognised across the tourism experience provider felt its prior This fabulous prize includes return economy flights from Sydney to industry as CC Africa, but a name (Conservation Corporation Honolulu with Hawaiian Airlines, two nights accommodation at the name change six months ago Africa) was discouraging high-end Waikiki Parc, three nights accommodation at the Halekulani, return reflects the firm’s decision to travellers because of the use of transfers with lei greeting and a Pearl Harbor and City Tour. grow beyond Africa. the word “Conservation”. Each day Travel Daily will ask a Hawaii related question, and all you “If you’re a luxury-end traveller &Beyond will open 4 properties have to do to be in the running to win is read the issue each day and you mention conservation, this year in Latin America, one in and email your answer to the question posed below. Brazil and three in the Amazon - the guest recoils,” Fitzgerald said. the Peruvian Amazon, Bolivian Although conservation is very Hint! Many of the answers can be found at Hawai’i Tourism’s online Amazon and Ecuadorian Amazon. much the philospohy of &Beyond training site: CLICK HERE. The sale of these properties is (the firm has funded about $12m At the end of the month, the subscriber with the most correct expected to be finalised in Jul, over 20 years to the cause), guests entries and most creative response to the final question will win with name changes to be adopted weren’t buying into the brand this spectacular Hawaiian holiday. over the next 12 months. because of it. Email your answer each day to: [email protected]. Costa Rica in Central America is “We’ve had spade loads of also on &Beyond’s radar. complaints since changing the For full terms and conditions see: www.traveldaily.com.au. Five years ago &Beyond formed name, but it will take some time a partnership with Taj Hotels for people to adjust,” she said. Today’s Hawaii question is - Resorts & Palaces, to expand into &Beyond’s philosophy remains What is the name of the road that runs across the centre of India under the name, Taj Safaris. unchanged: to work with local Hawai’i’s Big Island located between Mauna Kea and Mauna Loa? Today, Taj Safaris has four communities in and around options in Madhya Pradesh, India: conservation locations, creating Pashan Garth Panna Wilderness unique luxurious lodges & camps, Lodge; Mahua Kothi Bandhavgarth and to then “blow the socks off Jungle Lodge; Banjaar Tola Kanha their guests with service and Tented Camp and Baghvan Pench experiences they won’t find any Link@Sheraton New aviation dir. Jungle Lodge. where else in the world.” SHERATON has introduced its TOURSIM Northern Territory has Additional lodges within India Aussies accounts for 7% of “Link@Sheraton experienced with appointed Justin Vaughan as its are also in the pipeline. &Beyond sales but Fitzgerald sees Microsoft” concept to resorts in new interim aviation director, to Whilst Fitzgerald said an Aussie a day when that number will rise Maldives, Hua Hin and Pattaya. oversee daily communications property is not on the radar yet, to at least 10%. The lobby lounge space gives with all airlines. she did say the group’s research Fitzgerald is pictured above guests a social space where they The government body says it has shown a property here would (left) with Seema Mohanchandran, can access information and will be looking for a permanent be better suited than in NZ. regional director of sales and technology for work, leisure and candidate to fill the position later Aside from wanting to drop marketing Australia/NZ, Taj social networking. this year. ‘Africa’ from it’s title, the luxury Hotels Resorts & Palaces. At Chifley Hotels, You’re always close to where you want to be.

To keep up to date with Chifley Hotels news, subscribe to our enewsletter at OPEN MAY 09 www.chifleyhotels.com/subscribe SHOW ME .EWCASTLE .37 POTTS POINT - EASTERN CREEK NEWCASTLE - PENRITH - ALBURY THE MONEY! DOVETON - GEELONG - ADELAIDE OPEN JUNE 09 BRISBANE - AUCKLAND $OVETON 6)# #ALLORVISITWWWCHIÛEYHOTELSCOM Load factors down THERE is more glum news from the Int’l Air Transport Assoc. !CCOMMODATION5PDATES Travel DailyAU The latest air transport figures First with the news show that passenger demand in Wed 29 Apr 09 Page 4 Mar 2009 fell below the Mar 2008 WELCOME to Accommodation Updates, Travel Daily’s Wednesday EDITORS: Bruce Piper and Guy Dundas figure by 11.1%. feature. If your property has undergone some recent changes you E-mail: [email protected] This slump in demand led would like to make the industry aware of, send a brief description Guru goes abroad airlines to slash capacity by 4.4% to [email protected]. TRAVEL industry IT expert Dave across the board, generating an The Crowne Plaza Terrigal says its Upton has launched his average load factor of 72.1% - multi-million dollar overhaul is just Accommodation Guru booking 5.4% below the average load weeks away from completion. From 29 system internationally after factor in Mar 2008. May, all 199 of the hotel’s guest rooms successful local trials. IATA’s ceo, Giovanni Bisignani, will have been refurbished with a new The software enables licencees said that airlines have been unable bathroom, layout and new furnishings. to operate their own accom to cut capacity to match demand, Guests wanting to experience the new websites, accepting real-time and speculated that international Crowne Plaza Terrigal can take advantage of a new special deal reservations for properties and revenue for the month will have offering accom and breakfast for two from $210 per night. For earn commission on transactions. fallen by as much as 20%. more info go to www.crowneplaza.com.au/terrigal. He said the system gives its “The only glimmer of hope is users the advantage of being able that cargo demand has stabilised this month, although at the The Park Hotel Group celebrated the to represent smaller, local opening of the new Grand Park Xian in establishments often overlooked shockingly low level of -21.4%,” he said. China earlier this week. The hotel was by global online accom sites. originally known as the Grand Castle Upton said agreements had Baggage at LHR Hotel, which the company bought and been finalised in countries incl DIGGING has commenced on a rebranded in late 2008. The 338-room France, Germany, the UK, Spain, 1.8km tunnel underneath London property has a reputation as one of the Greece and South Africa. Heathrow Airport’s airfield, city’s premier five-star hotels, and is renowned for its luxurious Marriott meetings bringing plans for the world’s accomodation and palatial architecture. The hotel also boasts a MARRIOTT International says it largest integrated baggage Chinese restaurant, a cafe, lounge, meetings rooms and more. is making it easier for meeting handling system one step closer to fruition. planners in the Asia Pacific to Swire hotels is set to unveil its second The tunnel, which will cost book and plan events through it’s hotel in Hong Kong, The Upper House, £260 million to complete, will “Seamless Meetings” program. this October. The 117-room hotel is link terminals three and five and The progra m is available at conveniently located in Pacific Place, a will eventually link into the over 100 properties in the region, top commercial, retail and hospitality existing baggage tunnel network, and offers incentives including complex. Features include a ‘grand enabling the airport to handle 110 a10% rebate off the master bill, cafe’, located on the 49th floor and overlooking Victoria Harbour, million bags annually by 2012. double rewards points and 100% as well as an outdoor lawn on the sixth floor. The new property The new tunnel is the keystone allowable attrition when booking follows the successful launch of Swire’s The Opposite House in of a £900m baggage overhaul plan, at least 100 cumulative room Hong Kong in October 2008. The company is also planning a chain which includes a new system at T3 nights between now and 31 Dec. of boutique properties for the UK, to launch in 2010. For info see www.marriott.com. and a refurb of T1 and T4.

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SANDERSON FROM £205* 50 BERNERS STREET LONDON Centara expands CENTARA Hotels and Resorts is AFTA UPDATE continuing its expansion program, Voting continues travel industry is fantastic news signing an agreement with the Travel DailyAU to be strong for for us all. First with the news Orapin Beach Resort Group to the NTIA 2009 This review is what has been Wed 29 Apr 09 Page 5 manage two properties on the and clearly this needed for some time and by EDITORS: Bruce Piper and Guy Dundas popular islands of Samui and Pa- year is going to be a big year. the Minister taking a lead role E-mail: [email protected] Ngan, Thailand. We have already received in getting all of the states to more votes than any other agree to this review it breaks IHG hosts ‘celebrity’ event year, but that does not mean new ground. that you should not get online While the ultimate decision to today at www.afta.com.au to go forward with a review rests place your vote. with MCCA, which is due to Last week the AFTA board meet in early May, the fact that met with the Federal Assistant the Federal Minister has Treasurer and Minister for acknowledged the need for this Competition Policy and reform is most important. Consumer Affairs, Christopher As the weeks now unfold, it is Bowen, and discussed a wide critical that MCCA sees fit to range of industry topics and announce the broader review the broader economy. and once this announcement is The lunch gave both myself forthcoming, and the industry is and AFTA board members the able to fully understand the opportunity to have a frank terms of reference for this discussion with the Minister review, AFTA will take a and to give him a better leadership role in bringing the understanding of the current views of the industry together. status of the travel industry On other matters, I am and the broader challenges. continually impressed with the All of this was very well way the cruise industry has ABOVE: InterContinental Hotel No flu at THAI received by the Minister and he embraced the travel agency Group recently held a dazzling THAI Airways has reacted demonstrated a real willingness community. ‘celebrity’ event at the quickly to stop the spread of to work on issues that are I was given a briefing by the InterContinental Sydney. swine flu, implementing a range relevant to his portfolios, but Holland America Line yesterday The exclusive occassion was of public safety measures based more broadly take on the issues on their success from the attended by representatives from on its actions during the SARS in the context of discussions Australian market and an all the major corporate travel crisis, including deep-clean within the cabinet as they interesting insight into the agencies including FCm Travel fumigation on flights flown to might relate to the travel and travel patterns of Australians. Solutions, Carslon Wagonlit high-risk areas and disinfecting tourism industry. When you look at the size and Travel, BCD Travel and Amex. common touch points like the Having a broader base of numbers of ships at sea for A major drawcard for the event safety pamphlet, partitions and Ministers aware of industry leisure purposes, the movement were the fantastic door prizes movie screens on TG aircraft. issues assists us greatly when by Australians towards cruising, available to be won. ideas and concepts are being and the continued good news The major prize went to Charlie Preferred members debated within Government stories that come from within Pierce from FCm, who was the PREFERRED Hotel Group has and with the Prime Minister. the cruise industry, you have to lucky winner of 3 nights at the announced nine new member The Minister also showed a congratulate the industry for soon-to-be-opened InterContinental properties, including andel’s fresh approach to a national their constant engagement with Fiji Golf Resort & Spa. Hotel in Lodz, Poland which has reform agenda for the way the distribution system. Katherine Trovato from BCD joined under the Summit brand, consumer protection is frame Cruising is also won a night at the luxurious as well as five hotels which have within the travel industry. alive and well new InterContinental Melbourne joined under the Preferred label. His indication that he will in Australia - The Rialto. Three new Preferred Boutique recommend to the Ministerial and it is also a Pictured above having a blast properties have also been added: Council on Consumer Affairs great category on the night are: Rachel Pavia, The Delafield Hotel in Wisconsin, (MCCA) a broad industry review of the agency CWT; Fatimah Bahmad, IHG; Cate USA; Hotel Imperiale in Taormina, on consumer protection for the community. Metcalfe, IHG and Priscilla Mizzi, Italy; and the Tivoli Palacio de also from IHG. Seteais in Sintra, Portugal. Win a $100 Lancôme Gift Pack

Sofitel is celebrating its stunning ‘Life is Magnifique’ campaign, offering you the chance to win one of five Magnifique skincare, makeup or fragrance gifts, courtesy of Lancôme, valued at $100 each. Creatively captured by English photographer Tim Walker, Sofitel Luxury Hotel’s elegant new imagery features iconic model Aurelie Claudel, and symbolizes the brand’s French inspired Life is Magnifique philosophy. To enter, we invite you to explore the ways in which Sofitel’s five Australian hotels – the Sofitel Sydney Wentworth, Sofitel Melbourne On Collins, Sofitel Mansion Hotel & Spa, Sofitel Gold Coast Broadbeach and Sofitel Brisbane Central – offer guests an incomparably magnifique experience every day. Today’s question is: Sofitel Mansion Hotel & Spa, is a magnifique country retreat in an exceptional setting just 25 minutes drive from Melbourne. Name three unique attractions that Sofitel guests can experience when staying at the hotel. Simply visit Sofitel.com to find the answer to today’s question and email us at Travel Daily at [email protected]. The first correct response received each day this week will win a Magnifique Lancôme gift.

Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission from the editor to reproduce any material. While every care has been taken in the preparation of Travel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper. AA HAS BEEN NOMINATED FOR BEST AGENCY SUPPORT! TO SHOW YOUR SUPPORT VOTE NO 1 FOR AA IN CATEGORY 22 TODAY!

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afta National Travel Industry Awards Full List of 2009 Nominees

Agent categories - online voting by suppliers Judged by panel

BEST TRAVEL AGENCY RETAIL BEST NATIONAL TRAVEL BEST TRAVEL AGENCY GROUP BEST INNOVATION IN SINGLE STORE MANAGEMENT COMPANY (100 OUTLETS OR MORE) MARKETING RETAIL AGENCY • Alpha Travel, WA • American Express Corporate • Concorde Agency Network • Giudes Group - Escape Travel • Atlas Travel, QLD Travel • Flight Centre Limited • Harvey World Travel Brighton • Australia Zoo Travel, QLD • Carlson Wagonlit Travel • Harvey World Travel • Harvey World Travel The Gap • British Travel, WA • Concierge Business Travel • Jetset Travelworld Retail • Loop9 - Travel Messenger • Concierge Traveller, NSW • Corporate Travel Management Network • Phil Hoffman Travel • Flight Centre Broadway, NSW • FCm Travel Solutions • Travellers Choice • WOW Travel Agency Balwyn • Flying Colours Travel, VIC • HRG Australia • Travelscene Amex • Globenet Travel, QLD • Harvey World Brighton, SA BEST TRAVEL CONSULTANT – BEST TRAVEL CONSULTANT – • Harvey World Caloundra, QLD RETAIL BEST TRAVEL WRITER CORPORATE • Harvey World Lane Cove, NSW • Jennie Allen - British Travel • Gary Burns • Harvey World Mudgee, NSW Subiaco • Stacey Arnold - World Travel • Brad Crouch • Harvey World Travel Winston • Debbi Ashes - Harvey World Professionals Brisbane • Clive Dorman Hills, NSW Travel Lane Cove • Tania Bevan - Concierge BT • Toni Eatts • Jays New Lambton, NSW • Craig Barrow - Flight Centre Sydney • Susan Kurosawa • Jetset Northbridge, SA Runaway Bay • Jane Calcott - Globetrotter • Allan Leibowitz • Motive Travel, WA • Guy Batten - Concierge Perth • Kris Madden • Oliver Travel, SA Traveller Sydney • Philip Casson - HRG Australia • John Maddocks • Queanbeyan City Travel & • Eryn Bennett - Harvey World Brisbane • Rob McFarland Cruise, NSW Travel Chermside • Carol Chapman - World Travel • Kay O’Sullivan • RACQ Travel Eight Mile Plains, • Liza Beylerian -Travel Professionals Southport • Christine Retschlag QLD Managers South Melbourne • Debbie Fleischer - Reho Travel • Tim Richards • Ramsgate Travel Services, NSW • Ros Bulat - World Travel North Sydney • Daniel Scott • Travelscene Coffs Harbour, Professionals Southport • Paul Harris - Travelcorp • Steven Scourfield NSW • Robyn Buteyn - Harvey World Claremont • James Shrimpton • Travelscene Five Dock, NSW Travel Brighton SA • Elizabeth Katsidis - Voyager • Craig Sinclair • Travelscene Swansea, NSW • Natalie Cherry - Noosa Cruise Travel Sydney • Liz Sinclair • Travelwize, NSW & Travel Shop Noosaville • Robyn Lawley - WOW Travel • Geoffrey Thomas • WOW Travel, VIC • Samantha Cox - Travel Balwyn • Margaret Turton Managers South Melbourne • John Lengacher - Travel • Kerry Van Der Jagt • Julie Hatz - Travelcorp Managers South Melbourne • Jill Varley BEST TRAVEL AGENCY • Carol Horlock - World Travel • Fabian Meloni - Corporate • Maria Visconti CORPORATE SINGLE STORE Professionals Brisbane Travel Management Brisbane • Sue Wallace • Anywhere Travel – Kingsford, • James Jang - Port Travel Port • Tania Muscillo - HRG Australia • Tony Walsh NSW Melbourne Brisbane • James Wilkinson • Gilpin Travel Management – • Amanda Karcher - Amanda • Lauren O’Connell - Travelcorp • Jessica Zoiti Sydney, NSW Karcher Travel • Maryanne Osborne - The • Travelforce – Sydney, NSW • Kim Mason - Travel Managers Travel Authority Crows Nest • Ursula King Travel - Bondi • Alyson McKinnon - Travelscene • Steven Pike - Ursula King Junction, NSW Manuka Travel Bondi Junction • Karen McLaren - RACQ Travel • Lily Sisopha - Show Group BEST TRAVEL AGENCY RETAIL Eight Mile Plains Botany MULTI LOCATION • Amanda Moore - Seniors • John Tootell - JC Travel Professionals Baulkkham Hills • Australia Zoo Travel Holiday Travel • Di Yates - Travel Managers • Harvey World Travel NSW • Francine Moutos - Travelscene • Holidays on Sale Five Dock • Phil Hoffmann Travel • Lisa Myers - WOW Travel • Tania Norman - Oliver Travel BEST REGISTERED TRAVEL • RACQ Travel INDUSTRY TRAINING • Travel Managers • Sandra Pelekanakis - Wentworth Travel Sydney INSTITUTION • Paul Rickard - Harvey World • AFTA Travel & Tourism College BEST TRAVEL AGENCY Travel Caloundra NSW CORPORATE MULTI LOCATION • Justine Sealy - Ramsgate • AFTA Travel & Tourism College • Globetrotter Travel SA • JC Travel Professionals • Dawn Smith - Travelscene • Canberra CIT • Show Group Enterprises Coffs Harbour • Macquarie Commercial College • The Travel Authority • Vicki Sullivan - Corporate • South Western Sydney • Travelcorp Travel Management Brisbane Institute Bankstown • Voyager Travel • Rosemary Thomas - Harvey • William Angliss Institute of • World Travel ProfessionalsP World Travel Niddrie TAFE, Melbourne

Online voting closes at 5pm on Fri 08 May. Finalists will be advised by Mon 18 May. SUPPLIERS vote Winners will be announced at the Gala Awards Dinner on Sat 11 Jul at The Westin, Sydney. AGENTS vote by by clicking here Book your tickets online at www.afta.com.au, or by clicking here. clicking here BEST HOTEL/RESORT GROUP • Club Med afta National Travel Industry Awards • Hilton Hotels • InterContinental Hotel Group Nominees 2009 - Supplier categories • Mantra Hotels and Resorts • Marriott • Peppers Resort & Spa • Starwood Worldwide BEST AIRLINE DOMESTIC BEST TOUR OPERATOR – BEST WHOLESALER - • Stella Hospitality Group • Qantas Airways INTERNATIONAL AUSTRALIAN PRODUCT • Voyages Resorts • Regional Express • AAT Kings • AAT Kings • World Resorts of Distinction • Skywest Airlines • Abercrombie and Kent • AOT Holidays • Virgin Blue • Australian Pacific Touring • Broome and The Kimberley (APT) Holidays BEST SALES EXECUTIVE – BEST AIRLINE INTERNATIONAL – • Contiki Holidays • Creative Holidays INDUSTRY SUPPLIER ONLINE • Creative Holidays • Infinity Holidays • Julie Abbott, Emirates • • Freestyle Holidays • Qantas Holidays • Susan Aitke, Stella Travel • British Airways • Geckos Adventures • Sunlover Holidays • Fiona Axford, Travel Indochina • Cathay Pacific • Globus • Tasmania’s Temptations • Peter Balmer, APT • Emirates • Insight Vacations Holidays • Nathan Barber, Driveaway • Etihad Airways • Intrepid Travel • Travelpoint Holidays • Anya Basic, Intrepid Travel • Malaysia Airlines • Kumuka Worldwide • Victoria Chapman, Globus • Pacific Blue • Peregrine Adventures BEST WHOLESALER Family • Qantas Airways • Pinpoint Travel INTERNATIONAL PRODUCT • Josephine Corry, Virgin • Singapore Airlines • Scenic Tours • Adventure World Atlantic • South African Airways • Trafalgar Tours • Creative Holidays • Rachael Dunn, Stella Travel • THAI Airways International • Travel Indochina • Elegant Resorts & Villas • Jo Ellis, APT • V Australia • Wildlife Safari • Explore Holidays • Scott Ellis, APT • Virgin Atlantic • Freestyle Holidays • Travis Graham, Octopus Travel BEST CAR / CAMPERVAN RENTAL • Harvey’s Choice Holidays • Angela Grant, Scenic Tours BEST AIRLINE INTERNATIONAL – COMPANY • Holiday Connect • Vito Guidice, Concorde OFFLINE • Apollo Motorhome Holidays • Infinity Holidays Ticketing • Austrian Airlines • Avis Australia • Interasia Tours • Dylan Hearn, AAT Kings • FINNAIR • Britz Campervan Rentals • Kirra Tours • Brooke Hughes, Cathay Pacific • KLM • Europcar • PinPoint Travel Group • Karen Koval, Air New Zealand • Lufthansa German Airlines • Hertz Australia • Qantas Holidays • Felicity La Terra, AAT Kings • Qatar Airways • KEA Campers Australia Pty Ltd • SkiMax • Sue Langdon, Pinpoint Travel • SAS Scandinavian Airlines • Maui Motorhome & Car Rental • Talpacific Holidays Group • Swiss International Airlines • Tempo Holidays • Fabricio Levia, Concorde BEST CAR RENTAL WHOLESALER • Travel2 BEST AGENCY SUPPORT SERVICE Ticketing • Driveaway Holidays • Travelscene Holidays • Anna Loucas, Creative • AA Appointments • Venture Holidays • Breakaway Travel Club • GlobalCars Holidays • Kerry Mansell, Pinpoint Travel • InPlace Recruitment BEST CRUISE OPERATOR – BEST TOURIST OFFICE – Group • Sabre Pacific AUSTRALIAN BASED (DOMESTIC) NATIONAL • Renae Martin, Newmans • Smart Fares/Smart Tickets • Captain Cook Cruises • Tramada Systems • Australian Capital Tourism Holidays • South Australian Tourism • Coral Princess Cruises • Mohammad Nasiry, Etihad • Travcour/Toll • Orion Expedition Cruises • Travelport (Galileo) Commission Airways • Tourism New South Wales • P & O Cruises • Julie O’Grady, Oceania Cruises • Princess Cruises BEST CRUISE OPERATOR – • Tourism Northern Territory • Rosanna Piaggio, British INTERNATIONAL • Tourism Queensland BEST HOTEL/RESORT - Airways • Avalon Waterways • Tourism Tasmania AUSTRALIAN PROPERTY • Sally Plenderleith, Insight • Carnival Cruise Line • Tourism Tropical North • Bayview on The Park Vacations • Cunard Queensland Melbourne • Jason Polley, Cover More • Holland America Line • Tourism Victoria • Blue Hotel Sydney Travel Insurance • MSC Cruises • Tourism Western Australia • The Byron at Byron Resort & • Tony Polley, Tasmania’s • Oceania Cruises Spa Temptations • Orion Expedition Cruises BEST TOURIST OFFICE – • Cable Beach Resort • Julie Rogers, Globus Family • P & O Cruises INTERNATIONAL • Four Points Sheraton Sydney • Aaron Skinner, Qantas Holidays • Princess Cruises • Abu Dhabi Tourism Authority • Hamilton Island Resort • Clare Sloan, Contiki • Seadream Yacht Club • Austrian National Tourist • Hayman Island • Michelle Smallwood, World • Seven Oceans Cruising Office • Novotel Hotel Homebush Resorts • Silversea Cruises • French Tourist Bureau • Palazzo Versace Hotel Gold • Tiziana Sordillo, Consolidated • Wiltrans International Pty Ltd • Hawaii Tourism Oceania Coast Travel • Hong Kong Tourism Board • Peppers Pier Resort Hervey • David Sorpassa, Qantas BEST TOUR OPERATOR – • Las Vegas Convention & Bay • Nicole Spicer, Explore Hols DOMESTIC Visitors Authority • Shangri-La Hotel Sydney • Joanne Taylor, Air NZ • AAT Kings • Macau Government Tourist • Sheraton Hotel Resort and Spa • Alison Thomas, Virgin Group • Australian Pacific Touring Office Gold Coast • Tim Tsagaris, Qantas (APT) • Singapore Tourism • Thala Beach Lodge • Lisa Tuley, Virgin Blue • Contiki Holidays • Tahiti Tourisme • Turtle Beach Resort - Mermaid • Saskia Van Dongen, Qantas • Scenic Tours • Tourism Ireland Beach Holidays • Swagman Tours • Visit Britain • Westin Hotel Sydney • Graham Werner, APT

SUPPLIERS vote Online voting closes at 5pm on Fri 08 May. Finalists will be advised by Mon 18 May. AGENTS vote by by clicking here Winners will be announced at the Gala Awards Dinner on Sat 11 Jul at The Westin, Sydney. clicking here Book your tickets online at www.afta.com.au, or by clicking here.