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Citrix Workspace app for Windows Citrix Product Documentation | docs.citrix.com September 30, 2021 Citrix Workspace app for Windows Contents About this release 3 System requirements and compatibility 44 Install and Uninstall 50 Deploy 61 Update 67 Get started 75 Configure 94 Authenticate 178 Secure communications 196 Storebrowse 206 Citrix Workspace app Desktop Lock 214 SDK and API 219 ICA Settings Reference 221 © 1999–2021 Citrix Systems, Inc. All rights reserved. 2 Citrix Workspace app for Windows About this release September 29, 2021 What’s new in 2109 Adaptive audio With Adaptive audio, you don’t need to configure the audio quality policies on the VDA. Adaptive au‑ dio optimizes settings for your environment and replaces deprecated audio compression formats to provide an excellent user experience. Note: If UDP audio delivery is required for the real‑time audio application, Adaptive audio must be disabled on the VDA to allow fallback to UDP audio delivery. For more information, see Adaptive audio. Citrix Workspace browser The Citrix Workspace browser is a native browser running on the client machine. It lets users open web and SaaS applications from within the Citrix Workspace app in a secure manner. © 1999–2021 Citrix Systems, Inc. All rights reserved. 3 Citrix Workspace app for Windows With a continued focus on enriching the user‑experience, the new browser brings you an enhanced and a more native browser‑like user experience, complete with the following features: • VPN‑less access to internal webpages • Microphone and webcam support • Tabbed browsing experience • Multi‑window views • Editable omnibox • Bookmarks • Shortcuts on the new tab page • Customizable settings • Proxy authentication support • Analytics Admins can enable Secure Workspace Access (SWA) or App protection policies including anti‑ keylogging, anti‑screen capture, download, printing, clipboard restrictions, and watermarking functionalities in varying combinations on a per‑URL basis. For more information, see Overview. StoreFront to Workspace URL migration As your organization transitions from on‑prem StoreFront to Workspace, end users are required to manually add the new Workspace URL to the Workspace app on their end points. This feature en‑ ables the administrators to seamlessly migrate users from a StoreFront store to a Workspace store with minimal user interaction. For more information about this feature, see StoreFront to Workspace URL Migration. Support for custom web stores With this release, you can access your organization’s custom web store from the Citrix Workspace app for Windows. To use this feature, the administrator must add the domain or the custom web store to the list of allowed URLs in the Global App Configuration Service. Once this is done, you can provide the custom web store URL in the Add Account screen in the Citrix Workspace app. The custom web store opens in the native Workspace app window. For more information about configuring custom web store, see Custom web store. © 1999–2021 Citrix Systems, Inc. All rights reserved. 4 Citrix Workspace app for Windows Support for Windows Hello & FIDO2 Security Keys based authentication With this release, you can authenticate to Citrix Workspace using Windows Hello and FIDO2 security keys. For more information, see Other Ways to authenticate to Citrix Workspace. Single Sign‑On (SSO) to Citrix Workspace app from Microsoft Azure Active Directory (AAD) joined machines with AAD as identity provider With this release, you can single sign‑on to Citrix Workspace app from Azure Active Directory (AAD) joined machines with AAD as the identity provider. For more information, see Other Ways to authenticate to Citrix Workspace. Support for Conditional Access with Azure Active Directory With this release, Workspace administrators can configure and enforce Azure Active Directory condi‑ tional access policies for users authenticating to Citrix Workspace app. For more information, see Support for Conditional access with Azure AD. Support for Service continuity This release supports service continuity with Citrix Workspace Web Extensions. You can use Workspace Web Extensions for Google Chrome or Microsoft Edge with Workspace app for Windows 2109. These extensions are available at Google Chrome web store and the Microsoft Edge Add‑on website. The Workspace app communicates with the Citrix Workspace Web extension using the native mes‑ saging host protocol for browser extensions. Together, the Workspace app and the Workspace Web extension use Workspace connection leases to give browser users access to their apps and desktops during outages. See Service continuity for more information. Microsoft Teams enhancements The following features are available only after the roll‑out of an update from Microsoft Teams. When the update is rolled‑out by Microsoft, you can check CTX253754 for the documentation update and the announcement. • Support for WebRTC: This release supports WebRTC 1.0 for a better video conferencing experi‑ ence along with Gallery View. © 1999–2021 Citrix Systems, Inc. All rights reserved. 5 Citrix Workspace app for Windows • Screen sharing enhancement: You can share individual applications, windows, or full screen using the screen sharing feature in Microsoft Teams. Citrix Virtual Delivery Agent 2109 is apre‑ requisite for this feature. • App Protection compatibility: When App Protection is enabled, you can now share content through Microsoft Teams with HDX optimization. With this feature, you can share an application window running in the virtual desktop. Citrix Virtual Delivery Agent 2109 is a prerequisite for this feature. Note: Full monitor or desktop sharing is disabled when App Protection is enabled for the delivery group. • Live captions: This release supports real‑time transcription of what the speaker is saying when Live Captions is enabled in Microsoft Teams. Microsoft Teams optimization This release supports peer‑to‑peer audio and video call, conference call, and screen sharing in opti‑ mized Microsoft Teams on VM hosted apps. Support for Bloomberg keyboard 5 This release includes support for Bloomberg keyboard 5. What’s new in 2108 Revamped Add Account Screen This release introduces a revamped Add Account screen. © 1999–2021 Citrix Systems, Inc. All rights reserved. 6 Citrix Workspace app for Windows Inactivity Timeout for Citrix Workspace sessions Admins can configure the inactivity timeout value to specify the amount of idle time allowed before the user is automatically signed out of the Citrix Workspace session. You are automatically signed out of Workspace if there is no activity from the mouse, keyboard, or touch for the specified interval of time. The inactivity timeout does not affect the already running Citrix Virtual Apps and Desktops sessions or the Citrix StoreFront stores. For more information see Inactivity Timeout for Workspace Sessions Note: Admins can configure the inactivity timeout only for Workspace (cloud) sessions. Support for custom web stores [Technical preview] With this release, you can access your organization’s custom web store from the Citrix Workspace app for Windows. To use this feature, the admin must add the domain or the custom web store to the list of allowed URLs in the Global App Configuration Service. Once this is done, you can provide the custom © 1999–2021 Citrix Systems, Inc. All rights reserved. 7 Citrix Workspace app for Windows web store URL in the Add Account screen in Citrix Workspace app. The custom web store opens in the native Workspace app window. For information about configuring custom web stores, see Custom web stores Note: Technical previews are available for customers to test in their non‑production or limited produc‑ tion environments, and to give them an opportunity to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix may or may not act on feedback based on its severity, criticality, and importance. It is advised that Beta builds not be deployed in production environments. StoreFront to Workspace URL Migration [Technical preview] As your organization transitions from on‑prem StoreFront to Workspace, end users are required to manually add the new Workspace URL to the Workspace app on their end points. This feature enables administrators to seamlessly migrate users from a StoreFront store to a Workspace store with minimal user interaction. For more information about this feature, see StoreFront to Workspace URL Migration [Technical pre‑ view] Note: Technical previews are available for customers to test in their non‑production or limited produc‑ tion environments, and to give them an opportunity to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix may or may not act on feedback based on its severity, criticality, and importance. It is advised that Beta builds not be deployed in production environments. What’s new in 2107 EPA enhancement Starting with this release, Citrix Workspace app can download and install the EPA plug‑in in Workspace deployments. After the installation completes, the Advanced Endpoint Analysis (EPA) scans thedevice for endpoint security requirements configured on the Citrix Gateway. When the scan completes, the Citrix Workspace app login window appears. Note: This feature works only if you have configured nFactor authentication in your environment. For more information on the EPA scan, see Advanced Endpoint Analysis scans. © 1999–2021 Citrix Systems, Inc. All rights