Chief Executive Officer Crown Commercial Service Senior Commercial Specialist

Candidate Pack

Chief Executive Officer Crown Commercial Service

Senior Commercial Specialist Government Commercial Function

Reference: 1808-038L Closing Date: 8 October 2018

Table of Contents

Welcome Message from Chief Executive of the Civil Service, John Manzoni………………….……3

Welcome Message from Chair of the Crown Commercial Service, Tony Van Kralingen.…..….4

Welcome Message from Gareth Rhys Williams, Government Chief Commercial Officer……..5

Background to the Commercial Function……………………………………………………….…………………....6

Vacancy Description.…………………………………………………………………………………….………………………7

Recruitment Process………………………………………………………………….…………….…….…………………..11

Indicative Timeline.…………………………………………………………………………………………………………….15

Terms, Conditions and Benefits……..……………………………………………………………………..……………16

Welcome Message from John Manzoni, Chief Executive of the Civil Service, Cabinet Office.

Thank you for taking an interest in the role of the Chief Executive Officer of the Crown Commercial Service (CCS). This is an opportunity to lead an organisation which is John Manzoni essential to the success of the Civil Service at a time of critical importance to the country, as we seek to deliver effective and efficient public services against the backdrop of challenging fiscal conditions and significant change.

We aim to be the best Civil Service in the world. Our vision is for a brilliant Civil Service producing 21st-century solutions that make a real difference to the lives of the people we serve. We are already world-class, and rank very high among the world’s administrations. But to stay there we must continue to make swift and meaningful progress across a broad front. Dynamic and visionary leadership remains key.

Fundamental to achieving our vision is developing our professional expertise in critical areas such as Programme Management, Digital, and Commercial. CCS, sitting alongside the Cabinet Office, is at the very heart of the Commercial transformation taking place across government.

I expect the next CEO of CCS to build on strong foundations and lead the organisation to its full potential. This leader will have an opportunity to accelerate the improvements we are making to CCS, working with the strong senior commercial team now in post, and fully embracing developments in technology and digital ways of working to propel the organisation to the next level, in particular growing Cabinet Office’s footprint in the wider public sector.

There has never been a more interesting and critical time to join our team of brilliant civil servants on a mission to strengthen the UK economy and deliver savings to the UK taxpayer, through innovative, efficient and effective public sector procurement.

Welcome Message from Tony Van Kralingen Non-Executive Chair, Crown Commercial Service

Thank you for showing an interest in the Chief Executive role leading Crown Commercial Service Tony Van Kralingen www.gov.uk/government/organisations/crown-commercial- a service . T T Crown Commercial Service (CCS) is a Trading Fund and Executive Agency of the Cabinet r Office. Our organisation plays a vital role helping the wider public sector buy common goods e and services to deliver maximum value for the taxpayer. We are proud of our contribution t h to the delivery of effective and efficient frontline services and you can find details on our R website. I would encourage you to start by watching our corporate video here: h https://www.gov.uk/guidance/ccs-corporate-film . y

s At CCS, we use our commercial expertise to help our customers. The CEO of Crown W Commercial Service leads the business in supporting over 17,000 customers to annually buy i £13bn of common goods and services with an aspiration to increase that to £15.2bn in l 18/19 and be saving UK taxpayers £2bn by 2020. The wider public sector is the key future l market opportunity for growth with an estimated £60-70 billion of spend on common goods i and services. We work across central government, public and third sector (charities and a social enterprises) organisations the length and breadth of the United Kingdom to purchase m everything from locum doctors and laptops to police cars and electricity. We are one of the s largest public sector procurement organisations in the United Kingdom, and a key part of the Government Commercial Function https://www.gov.uk/government/organisations/government-commercial-function . We use the collective purchasing power of our customers, together with our commercial acumen, to get the best deals in the interests of taxpayers.

The new CEO will report to John Manzoni, Chief Executive of the Civil Service. There is also a functional reporting line to Gareth Rhys Williams within the Government Commercial Function. They can also rely on a close working relationship with me, as the Non-Executive Chairman of CCS (https://www.gov.uk/government/people/tony-van-kralingen), and my Board. They will lead over 700 engaged and highly-motivated staff who work from four main locations in the UK – London, Liverpool, Newport and Norwich. With operating costs of c.£65m, a new operating model and leadership team now in place, this is an exciting time for CCS. The challenge is to finalise the transformaton of this relatively new organisation, to set and influence its future direction including maximising use of digital technology through our “Crown Marketplace” programme and expanding our services across the widest public sector community. You will want to ensure our staff are fully engaged and well led and focus on growing the organisation’s spend volume in the immediate future and on making public sector procurement ever simpler to access, more effective and efficient.

Welcome Message from Gareth Rhys Williams, Government Chief Commercial Officer

Thank you for your interest in joining HM Government’s Commercial Function. Building a strong Commercial Function in Government, and with it the right commercial capability, is at the heart of a far-reaching programme of Civil Service Reform. Sir Jeremy Heywood, Head of the Civil Service, describes building commercial capability across Government as one of his top three priorities.

Gareth Rhys Williams

Creating the Commercial Function is the response to the challenges that Government has faced in recent times, and is an essential element of the Government’s efforts to address the value for money agenda, while delivering higher quality public services.

My vision is to make the Government’s Commercial Function the best in the UK: staffed with top commercial specialists, creating and managing innovative, efficient and effective commercial arrangements. This is an exciting and diverse environment - our procurements can range from £100k to multi-billion pound contracts; with annual spend on individual contracts often exceeding £500m. Our supply base includes SME's and the largest multinationals; and our business models have the Government acting as shareholder or sponsor, as well as being an ‘intelligent client’.

We need to continue to improve our knowledge of the marketplace. We need to maximise value from our commercial dealings. We need senior commercial specialists across all Government Departments working collectively to address common ‘Crown’ objectives and acting as a single customer.

Government has recognised the crucial importance of building the senior leadership group within the Commercial Function; recognised as senior professionals, supported through ongoing specialised training and development, and encouraged to make personal progress. We need to build a cadre of commercial talent in all government departments; people who can manage our commercial portfolios, who can lead our most complex and novel programmes and projects, people who have the gravitas and depth of experience to work alongside our policy and operational leaders to develop innovative commercial arrangements, whether through joint ventures, outsourcing or best-in-class contracts.

Since Inception, the Commercial Recruitment Hub has successfully recruited over 320 commercial experts into a variety of government departments across our three senior grades.

I hope you will be inspired to join us and help lead the ongoing commercial reform agenda of the Civil Service. You won’t find a more exciting or diverse challenge elsewhere.

Background to the Commercial Function

The Civil Service is one of the biggest and most complex employers in the UK employing over 400,000 civil servants serving both Ministers and the public to deliver the priorities of the government of the day. These include major projects with a lifecycle cost of around £500bn, as well as programmes and services that affect everyone in the United Kingdom. The annual spend is c. £45bn per annum with a range of suppliers including Small and Medium Enterprises.

Commercial resources overseen by the function number some 4000 staff across Whitehall, and consist of:

• A number of core interlocking central teams working together on Policy, Standards and Continuous Improvement, Complex Transactions, Markets and Suppliers (that will build pan-government relationships with key suppliers) and Commercial Capability • Colleagues in the Commercial Directorates within Departments and Agencies, and • The Crown Commercial Service, a trading fund sourcing common goods and services for the Civil Service and the Wider Public Sector

The Commercial Function is led by Gareth Rhys Williams, the Government Chief Commercial Officer (GCCO). He reports directly to the Chief Executive of the Civil Service, John Manzoni.

Vacancy Description

The new CEO will have the opportunity to lead CCS in the next stage of its development, continuing to build the momentum that will further enhance the delivery capability of the organisation. They will ensure CCS remains sharply focused on the delivery of commercial benefits, thereby providing value for money and excellent services to grow the impact of CCS across the public sector.

The successful implementation of the Crown Marketplace programme that will digiitalise access to CCS’s categories and connect public sector buyers and suppliers is a key and innovative component of the digitalisation strategy agreed by the Board and will be a key priority for the new CEO.

We help our customers to save hundreds of millions of pounds every year. By 2020, we aim to save £2 billion across central government and the wider public sector - money that could instead be used to deliver better services for our citizens. We currently manage more than £12 billion of spend every year across the wider public sector - schools, universities, local government, hospitals, housing associations and charities - and for central government departments. Another key priority for the new CEO will be to ensure that this customer base is expanded and won over into adopting the Crown Marketplace platform.

CCS leads on developing UK procurement policy so that it strengthens our economy. We are working to ensure more small and medium businesses benefit from public sector contracts.

We are passionate about the work that we do, and our aim is to be the 'go to' provider for procurement of common goods and services for the entire public sector. The leadership and contribution of our CEO is vital to the achievement of this aim.

Job Title Chief Executive, Crown Commercial Service - Government Commercial Function. Vacancy reference 1808-038L

Salary This role is a Senior Commercial Specialist level paying circa £220k, plus up to 20% Performance-Related-Pay, GCO Pension and GCO Terms.

Successful candidates who are existing civil servants will be offered remuneration in line with standard Civil Service rules on level transfer or promotion but will be eligible to retain their current terms if they choose

to do so. In such instances the salary will be adjusted downwards to sit on the GCO Senior Civil Service equivalent pay scale for SCS level.

Travel & London, Liverpool or Newport – with regular weekly travel. Relocation Location costs will not be reimbursed.

Reports to This role reports directly to: John Manzoni, Chief Executive of the Civil Service. It also works to the Non Executive Chair and board of CCS.

The role holder will report functionally to Gareth Rhys Williams, the Government Chief Commercial Officer.

Vacancy Building on the transformation progress to date, accelerating CCS on its Description journey to become a world-class delivery organisation that is effective, efficient and commercially focused in meeting its customers’ requirements, increasing ease of use and customer satisfaction, driving down costs and with a strong emphasis on delivery through digital technology.

Reporting and accountable to the Permanent Secretary of the Cabinet Office (who is also Chief Executive of the Civil Service) and supported by a Non-Executive Chairman and Board, you will lead the CCS Executive Team to define and deliver CCS’s strategy and plans.

Deliver the Strategic Objectives and Business Plans for CCS to drive improved performance, including:

• Delivery of £2bn commercial benefits over 4 years;

• Increase spend through promoting and encouraging the use of CCS’s deals both in Central Government and Wider Public Sector;

• Implement the Crown Marketplace programme as a very significant programme that will digitise access to CCS’s categories and to connect public sector buyers and suppliers;

• Establish and execute further plans with Central Government Departments to migrate all their common good and services spend to CCS;

• Develop category strategies, procurement frameworks and commercial agreements;

• Deliver the Government’s objectives on procurement policy;

• Drive the quality of customer service, as measured through net promoter scores;

• Continuously improve staff engagement, commercial capability and organisational effectiveness (including digital) that are appropriate for a world class organisation.

As the Accounting Officer answerable to Parliament, ensure that there is effective governance, risk management, audit and compliance.

CCS is a significant element of the Government Commercial Function. The CEO of CCS, reporting functionally to the Government Chief Commercial Officer https://www.gov.uk/government/people/gareth- rhys-williams will also play their part in the development of the overall function, working with colleagues across government, building professionalism and best practice and functional teamwork.

Be amongst the most senior members of the Government Commercial Function and will play a role in the broader commercial reform programme led by the Government Chief Commercial Officer.

Key Criteria To be successful, candidates will need to demonstrate capability against the following essential criteria:

• Proven track record in delivering strong, effective leadership in

commercially focussed organisations, achieving improvements in

efficiency, effectiveness and overall performance

• An engaging senior professional with gravitas and influencing skills that come with having operated at board level as a CEO or similar

• Proven ability to engage with senior leaders of a broad customer base and track record of establishing new sales leads and growth in an existing and new customer base

• An experienced, resilient operational senior leader, with a track record of managing organisational change and ensuring excellent delivery

• Outwardly focussed and persuasive, working effectively in complex environments and instilling confidence with key stakeholders including both existing and potentially new customers and suppliers

• Proven ability to motivate, build engagement and get the best out of a committed workforce. The individual appointed will need to be an inspirational role model who engages, develops and nurtures staff at all levels to build a confident, delivery focused workforce

Desirable criteria:

• Experience of digital and technology ideally applied as a marketplace platform

• Understanding of commercial and procurement practices, from the perspective of both suppliers and buyers

Applicants must be willing to attend and achieve an ‘A’ or have already achieved an ‘A’ at a GCF Assessment Development Centre (ADC).

Commercial To be successful, candidates will need to demonstrate capability against People the commercial people standards. Standards The full Commercial People Standards can be found in the relevant document attached to the CS Jobs advert and also via this link.

Recruitment Process

How to Apply To apply for this post please do so via email at: [email protected]

Please quote the job title and the reference number 1808-038L in the subject line.

All candidates are requested to complete an online Equal Opportunities Monitoring Form which will be found at the end on the online application process.

Please attach to your application the documents listed below.

• A CV setting out your career history, with responsibilities and achievements; • A statement of suitability (no longer than two pages) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role. Please pay specific attention to addressing the essential criteria as detailed in this candidate pack. Your statement of suitability should include: o Confirmation of your Right to Work in the UK o Your current remuneration package and salary expectations o Existing Civil Servants should confirm their current substantive grade and probation status (for recent joiners) • In line with Civil Service Commission policy, it is mandatory for all candidates to submit the Diversity Monitoring Form found at the end of the online application process, in order for their application to be progressed. All monitoring data will be treated in the strictest confidence and will not affect your application in any way. • If applying under the Guaranteed Interview Scheme (GIS), please complete the GIS form.

Please include the vacancy reference number (1808-038L) and job title in the subject line.

If you do not receive an acknowledgement of your application within 2 working days please email Amanda Larkin at [email protected]

Overview of Our recruitment partners in this programme, Russell Reynolds, will the Process acknowledge your application and advise you of the outcome of your application. Further assessment will be carried out by Russell Reynolds ahead of the sift meeting. If you are successful at shortlisting, you will attend a commercial Assessment Centre. The panel will review results and determine which candidates will go through to a subsequent final panel interview.

Candidates will have the opportunity to meet with a number of stakeholders prior to the final selection panel interview to learn more about the role and the organisation; further detail of this will be confirmed with the candidate

You will be advised of the format in advance. Because of the seniority of this post, the successful candidate may be required to meet with ministers prior to confirmation of appointment and the decision of the panel will need to be confirmed by the Prime Minister.

Where possible, Russell Reynolds will provide feedback. However, depending on the volume of applications it may not always be possible to provide feedback to all candidates.

The Assessment Centre will be held in London on 5 November 2018 – Please keep this date free.

Arrangements Expenses incurred by candidates during the recruitment process will not for interview be reimbursed by the Department except in exceptional circumstances and only when agreed in advance.

Commissioner This selection process will be chaired by Isabel Doverty, a Civil Service Led Selection Commissioner. The Civil Service Commission has two primary functions: Process • Providing assurance that selection for appointment to the Civil Service is on merit on the basis of fair and open competition. For the most senior posts in the Civil Service, the Commission discharges its responsibilities directly by overseeing the recruitment process and by a Commissioner chairing the selection panel. • Hearing and determining appeals made by civil servants under the Civil Service Code (Appendix Y), which sets out the Civil Service values – Impartiality, Objectivity, Integrity and Honesty - and forms part of the relationship between civil servants and their employer.

More detailed information can be found at on the Civil Service Commission website: http://civilservicecommission.independent.gov.uk

The total panel will consist of:

Isabel Doverty, John Manzoni, Gareth Rhys Williams, Civil Service Chief Executive of the Civil Government chief Commissioner & Service and Permanent Commercial Officer Panel Chair Secretary (Cabinet Office)

Tony Van Kralingen, Non Silla Maizey, Non Executive Chair, Crown Executive Director, Commercial Service Crown Commercial Service

Complaints If you feel your application has not been treated in accordance with the

Recruitment Principles, and you wish to make a complaint, you should contact Helen Mallison (at [email protected]) in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: http://civilservicecommission.independent.gov.uk/civil-service- recruitment/complaints/.

Reserve Lists If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies in the Civil Service requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

Closing Date The deadline for applications is 8 October 2018.

Alternative If you wish to receive a hard copy of the information, or an alternative Formats format e.g. Audio, Braille or large font then please contact: [email protected]

Indicative Timeline

Please note that these dates are only indicative at this stage and could be subject to change. If you are unable to meet these timeframes, please let us know in your application letter.

The anticipated timetable is as follows:

Advert Open & Close 5/09/18 – 8/10/18

Short-listing 22/10/18

Assessment Centre 5/11/18 in London (Please keep free)

Final Panel Interviews 21/11/18 (Please keep free)

Anticipated Outcomes w/c 26/11/18

Terms, Conditions & Benefits

The information offered in this document is supplied in good faith but does not in itself form any part of the contract of employment.

Eligibility The post is advertised to suitably qualified people in the external market, and on level transfer or promotion to existing Civil Servants and those in accredited Non Departmental Public Bodies.

Appointment Applicants must have achieved an A or a B* at a GCF Assessment or Term Development Centre or be willing** to attend an ADC.

* Those candidates with a B grade would only be eligible for appointment on a Fixed Term basis (for external candidates) or Temporary Promotion basis (for existing Civil Servants) without access to the PRP scheme, until such time when they secure an A at the ADC, at which point they can be offered a permanent contract without further competition. ‘A’ grade candidates will be eligible for permanent appointment.

** For those who have already attended an ADC and not achieved an A or B, they must be eligible to re-sit (in line with re-assessment policy).

Working This role is available for full-time or flexible working arrangements Arrangements (including job share arrangements).

Nationality To be eligible for employment you must be a national from the following countries: • The United Kingdom • The Republic of Ireland • The Commonwealth* • A European Economic Area (EEA) Member State • Switzerland • Turkey Certain family members of EEA, Switzerland and Turkish nationals are also eligible to apply regardless of their nationality. (*Commonwealth citizens not yet in the UK, who have no right of abode in the UK and who do not have leave to enter the UK are ineligible to apply.) For further information on whether you are eligible to apply, please visit Gov.UK.

Security Before the appointment of the successful candidate can be confirmed, Clearance the Department will undertake background security checks. As part of this, we will need to confirm your identity, employment history over the past three years (or course details if you were in education), nationality and immigration status, and criminal record (unspent convictions only).

Reserved for Certain posts, notably those concerned with security and intelligence, UK Nationals might be reserved for British citizens, but this will not normally prevent access to a wide range of developmental opportunities within the Civil Service.

This is not a reserved post.

Conflicts of Candidates must note the requirement to declare any interests they Interest may have that might cause questions to be raised about their approach to the business of the Department. They are required to declare any relevant business interests, share holdings, positions of authority, retainers, consultancy arrangements or other connections with commercial, public or voluntary bodies, both for themselves and for their spouse/partner.

The successful candidate will be required to give up any conflicting interests and his/her other business and financial interests may be published.

Equality and Government Commercial Function is committed to being an equal Diversity opportunities employer. We value and welcome diversity. We aim to develop all our staff to enable them to make a full contribution to meeting our objectives, and to fulfil their own potential on merit. We will not tolerate harassment or other unfair discrimination on grounds of sex, marital status, race, colour, nationality, ethnic origin, disability, age, religion or sexual orientation. We will promote and support the use of a range of flexible working patterns to enable staff to balance home and work responsibilities; and we will treat people fairly irrespective of their working arrangements.

Under the terms of the Equality Act 2010, we are legally required to consider making reasonable adjustments to ensure that disabled people are not disadvantaged in the recruitment and selection process. We are therefore committed to meeting, wherever possible, any needs you specify in your application. We will also consider any reasonable adjustments under the terms of the Act to enable any applicant with a

disability (as defined under the Act) to meet the requirements of the post.

The Government Commercial Function offers a Guaranteed Interview Scheme (GIS) for all disabled applicants. We are committed to interviewing all applicants with a disability who provide evidence of meeting the minimum requirements necessary for the post, as set out in the essential criteria in this applicant pack.

To be eligible, your disability must be within the definition laid down in the Equality Act 2010. A disabled person is defined by the Equality Act 2010 as someone who has a physical or mental impairment, which has a substantial and long-term adverse effect on their ability to perform normal day-to-day activities. For the purposes of this policy, these words have the following meanings: • ‘Substantial’ means more than minor or trivial • ‘Long-term’ means that the effect of the impairment has lasted, or is likely to last, 12 months (there are special rules covering recurring or fluctuating conditions) • ‘Normal day-to-day activities’ include everyday things like eating, washing, walking and going shopping. Should you consider yourself eligible to apply for this post under the GIS, please complete the form at Annex B.

Civil Service All civil servants are subject to the provisions of the Civil Service Code Code that details the Civil Service values, standards of behaviour and rights and responsibilities. For further information visit Gov.UK.