City of Kamloops | February 2014

2013 Annual Report Parks, Recreation, and Cultural Services

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2013 Parks, Recreation, and Cultural Services Department Annual Report

TABLE OF CONTENTS

MESSAGE FROM THE DIRECTOR ...... 5 MESSAGE FROM THE RECREATION, SOCIAL DEVELOPMENT, AND CULTURE MANAGER AND THE PARKS AND CIVIC FACILITIES MANAGER ...... 6 ORGANIZATION CHART ...... 7 AT A GLANCE ...... 8 2013 Budget Summary ...... 8 PARKS, RECREATION, AND CULTURAL SERVICES STATISTICS ...... 9 Cemeteries ...... 9 Arenas ...... 9 Parks and Play Fields ...... 10 Sustainability ...... 12 City Facilities ...... 12 Pools ...... 13 Tournament Capital Centre ...... 14 Cultural Services ...... 15 Social and Community Development ...... 15 Recreation, Health, and Wellness ...... 17 Museum ...... 18 Tournament Capital Program ...... 19 Administration and Business Operations ...... 20 CORPORATE STRATEGIC PLANS - GOAL ACHIEVEMENT ...... 21 Economy ...... 21 Livability ...... 22 Environment ...... 23 INNOVATIONS ...... 24 CEMETERIES ...... 25 Staff Summary ...... 26 Facilities ...... 27 2013 Highlights...... 27 2013 Initiatives ...... 27 2014 Initiatives ...... 28 ARENAS ...... 28 Staff Summary ...... 29 Facilities ...... 30 2013 Highlights...... 30 2014 Initiatives ...... 31 PARKS AND PLAYFIELDS ...... 31 Staff Summary ...... 32 2013 Highlights...... 33 Customer Satisfaction ...... 34 2014 Initiatives ...... 35 Sustainability ...... 35 SUSTAINABILITY ...... 36 Staff Summary ...... 37 2013 Highlights...... 37 2014 Initiatives ...... 41 CITY FACILITIES ...... 44 Facilities ...... 47 2013 Highlights...... 47

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2013 Parks, Recreation, and Cultural Services Department Annual Report

POOLS ...... 48 Staff Summary ...... 49 Programming and Services ...... 49 2013 Highlights...... 49 Customer Comments ...... 50 2014 Initiatives ...... 51 TOURNAMENT CAPITAL CENTRE ...... 52 Programs and Services ...... 53 2013 Highlights...... 54 2013 Event Highlights ...... 55 2014 Initiatives ...... 56 CULTURAL SERVICES ...... 56 Staff Summary ...... 57 2013 Highlights...... 58 2014 Initiatives ...... 60 SOCIAL AND COMMUNITY DEVELOPMENT ...... 60 Staff Summary ...... 61 Programming ...... 62 2013 Highlights...... 63 2013 Highlights...... 68 2014 Initiatives ...... 69 HEALTH AND SPORT DEVELOPMENT ...... 70 Staff Summary ...... 70 Exercise Specialist Programs and Services ...... 72 Healthy Living and Wellness Programs and Services ...... 74 Active Living Programs and Services ...... 75 Sport Development Programs ...... 76 2014 Initiatives ...... 77 MUSEUM ...... 77 Staff Summary ...... 78 Programming ...... 79 2013 Highlights...... 79 2013 Initiatives ...... 80 2014 Initiatives ...... 81 Staff Summary ...... 82 Event Hosting Bids Submitted in 2013 ...... 83 Partnerships ...... 83 Program Highlights for 2013 ...... 84 Upcoming Event Hosting Support ...... 85 2014 Initiatives ...... 85 ADMINISTRATION AND BUSINESS OPERATIONS ...... 85 Staff ...... 86 Highlights ...... 87 2014 Initiatives ...... 87 OUR COMMUNITY CELEBRATES ...... 88 BC Senior Games ...... 88

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Message from the Director

It is always very gratifying to prepare the Department's annual report, as it offers time to reflect on all the accomplishments of the year. Parks, Recreation, and Cultural Services Department (PRCS) staff worked hard to provide the highest quality of service possible, "Making Kamloops Shine" everyday. I am very proud of each and every one of them, and the programs and the services provided. PRCS' mission is to provide the opportunity for an outstanding quality of life for the residents of Kamloops, and I think in this report you will see Kamloopsians are taking us up on that offer.

In 2013 we welcomed 6939 people to public skating, we offered swim to survive programming to 900 school children, won Communities in Bloom title for a third time. We offered 10,650 hours of ice time, managed over 33,000 bookings for fields halls and facilities and offered more than 3,000 courses with 13,596 people taking advantage of these opportunities. These are all significant achievements on their own, but to us, it reflects that we are providing services that people enjoy, that we are creating a city with the highest possible quality of life and reaching towards our mission, of making sure everyone has the opportunity to experience the best of what is possible living in our great community!

We are still working to be better, and we are now doing so with a sustainability focus as part of our planning. We continue to reduce our use of water in parks, we are experimenting and succeeding with implementation of energy saving techniques and equipment in our buildings, and we are listening to our customers and our residents as we develop new facilities and parks for them to enjoy. We have seen remarkable success with efforts to house the homeless, to encourage the less fortunate to be active through the ARCH program, and in our outreach at the neighborhood level through the network of neighborhood associations.

The Tournament Capital Program also brought continued success and international attention to Kamloops as a leading community in sports tourism. Our staff helped host one of the largest ever BC Seniors Games, with 3,742 participants enjoying our city and our facilities. I take pride in our incredible community of dedicated volunteers whom without we could not host large tournaments or cultural events. The economic spin off from event hosting in 2013 exceeded $13 million, which is a fantastic return on the community's investment yet again.

I invite you to read through the report, to see what was accomplished, and hear from our staff directly. We look forward to serving you in 2014, so if you have not yet experienced a program or used one of the facilities we operate please take the opportunity to do so as you work towards finding your own outstanding quality of life.

Sincerely,

Byron McCorkell Parks, Recreation, and Cultural Services Director [email protected] 250-828-3400

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Message from the Recreation, Social Development, and Culture Manager and the Parks and Civic Facilities Manager

I am responsible for I lead the Supervisors leading the team of and employee teams in supervisors and staff arenas, parks, pool that develop and deliver maintenance, programs and services cemeteries, through recreation, sustainability, and civic social, community facilities operations. My development, and Division works closely culture. The majority of with the Recreation, programming takes Social Development, and place in civic facilities Culture Manager's teams and parks, completing the close team in arts, culture, heritage, relationship between my Division and the and recreation programming. Parks and Civic Facilities Manager' staff. 2013 was a fantastic year for my staff. We Our staff take a great deal of pride in were provided the opportunity to manage looking for opportunities and programs that the sustainability and civic facilities will engage the citizens of our community portfolios and welcomed several new and through participation in excellent programs existing employees into our Division. and events. We are committed to values Looking ahead we have some challenging that promote inclusiveness and recognize plans to accomplish in the areas of energy the diversity that enriches our city. The management, sustainability, and parks and continued promotion of event hosting, a facilities. I am excited to work in such a goal to see all children of Kamloops and the dynamic and high-energy environment and Tk'emlúps te Secwépemc complete "swim to cannot say how grateful I am to be entering survive" in grade 3, promotion of physical my tenth year of employment with the City literacy in the early years, unique of Kamloops. partnerships with Interior Health in the prevention of chronic disease, new programming for seniors, working closely Yours truly, with community partners to advance food security and ending homelessness, and supporting our cultural vibrancy through a rich network of visual and performing arts, culture, and heritage are just a few Jeff Putnam examples of our contribution. Parks and Civic Facilities Manager City of Kamloops We encourage citizen feedback and program Direct Line: (250) 828-3700 outreach as we strive to deliver excellent opportunities and experiences for all.

Yours truly,

B. Berger Recreation, Social Development, and Culture Manager

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Organization Chart

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2013 Parks, Recreation, and Cultural Services Department Annual Report

At a Glance

2013 Budget Summary

Expenses Expenses Revenue Revenue

YTD Budget YTD Budget (unaudited) (unaudited) Cemeteries $468,300 $536,700 $523,700 $452,000 Arenas 4,139,500 4,006,700 2,665,500 2,687,900 Parks and Playfields 5,746,200 5,750,500 265,400 266,100 Sustainability 633,244 957,100 184,500 355,700 City Facilities 1,503,100 1,819,000 0 0 Pools (other) 873,800 853,700 204,100 182,600 Tournament Capital Centre/Canada 3,855,410 3,606,273 3,019,008 2,721,975 Games Pool Cultural Services 1,667,422 1,837,684 114,436 137,683 Social and Community Development 903,602 851,385 87,272 107,000 Health and Sport Development 1,032,677 1,047,331 335,148 395,754 Museum 430,427 456,558 105,759 67,000 Administration and Business 3,577,113 3,453,257 35,556 28,500 Operations Total $24,830,795 $25,176,188 $7,540,379 $7,402,212

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Parks, Recreation, and Cultural Services Statistics

Cemeteries

Expense and Revenue Report 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $693,214 $617,327 $468,300 Total Revenue 486,020 440,934 523,700 Tax Requirement 207,194 176,393 (55,400) Cost Recovery Rate 70% 71% 112%

Services Provided 2011 2012 2013 Burial and Cremation 215 179 205 Columbarium Niches 14 28 17 Scattering of Ashes 6 15 21 Mausoleum Services 34 18 32

Arenas

Expense and Revenue Report 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $3,925,453 $4,124,131 $4,139,500 Total Revenue 2,637,898 2,784,708 2,665,500 Tax Requirement 1,287,555 1,339,423 1,474,000 Cost Recovery Rate 67% 68% 65%

Ice Utilization/Booked Hours Booked 2013 Ice In - Days Hours Brock 355 2,134

McArthur Island NHL 241 1,850

McArthur Island OLY 248 1,838

Memorial 198 1,543

Valleyview 217 1,710

ISC 244 1,540

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2011 2012 2013

Public Skating 3,587 6,821 6939 Drop-in Hockey 1,617 3,383 3451 Stick and Puck Programs (events and Pro-D days) Not offered 302 710

Parks and Play Fields

Expense and Revenue Report - Playfields and Stadiums 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $1,080,467 $1,196,128 $1,316,300 Total Revenue 206,543 238,004 265,400 Tax Requirement 873,924 958,124 1,051,900 Cost Recovery Rate 19% 20% 20%

Expense Report - Parks Maintenance 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $4,594,735 $4,833,139 *$4,429,900 *Natural Resources transferred to Sustainability Budget ($337,300).

City Parks Inventory Area Parkland Area 1,358 ha Developed 237 ha Open Space/Nature Parks 1,123 ha

• 84 parks; • 70 sports fields; • Six outdoor rinks; • 14,500 trees in parks and boulevards; • 80 km of trails; • Three water parks and one wading pool; • 41 hard surface courts, which include tennis, lacrosse, basketball, and pickleball courts; • 80 km of roadside managed for noxious weeds; • 40 playgrounds; and • Median and boulevard maintenance.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

2011 2012 2013 Phone Calls 107,147 91,214 104,000

Special Events in Parks 463 475 500 (e.g. sports, cultural, weddings, etc.) Sport Fields Hours 28,487 24,108 25,407 Used

Tree Coupons to the 1,000 *750 *750 Public 418 parks and Trees Planted 20,000 trees at 427 450 Riverside Park Flowers Produced 55,000 55,000 54,000 Kenna Cartwright Visits 92,000 85,000 87,000 (three trail counters) Peterson Creek Visits 48,000 61,000 **55,000 (three trail counters) Rivers Trail Visits 150,000 250,000 275,000 (four trail counters) (flood year) Adopt-A-Road Program 300 409 380 Pickup Senior Refuse Pickup 120 189 ***220 *Reduction in capital budget from 2011 to 2012. **Cool wet spring. ***Concerted effort to promote program in 2013.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Sustainability

Expense Report 2013 YTD

(unaudited) Total Expenses $633,244 Total Revenue 184,500 Tax Requirement 448,744 Cost Recovery Rate 29% Note: The Sustainability Division moved from the Public Works and Utilities Department to PRCS in 2013.

• The ECOSmart Team visited 11 schools, educating over 2,181 students. • The Integrated Pest Management Team handed out over 3,500 brochures relating to plant health care, xeriscaping, and noxious weeds. • The Sustainability Educator visited over 3,000 students in 22 schools and daycares. • Environmental education was provided at 12 Eureka Science camps with over 900 participants and TRU sports camps, as well as in information booths at 34 community events, reaching over 2,200 people, 11 schools, and 2,200 students.

City Facilities

Revenue Report 2013 YTD

(unaudited) Expenses $1,503,100 Revenue 0 Tax Requirement 1,503,100

Community Hall Hours Booked and Revenue Report Location 2011 2012 2013 Hours Revenue Hours Revenue Hours Revenue Hal Rogers Kinsmen 1,843 $8,450 2,013 $12,567 2,040 $10,702 Centre Heritage House 17,980 10,712 17,976 15,699 17,556 20,841 Old Courthouse 2,491 8,877 2,951 11,144 3,109 8,417 Parkview Activity Centre 906 6,252 1,008 7,730 1,193 9,087 Valleyview Comm. Hall 538 4,663 512 4,530 565 5,177 Yacht Club 2,969 14,594 2,978 16,945 2,906 13,310 Youth Centre Gym 2,967 2,654 2,722 2,232 2,716 2,324 Total 29,694 $47,325 30,160 $70,847 30,085 $69,858

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Pools

Expense and Revenue Report - Westsyde, Brock, and McDonald Pools 2013 YTD 2011 Actual 2012 Actual (unaudited) Expenses $782,239 $903,496 $873,781 Revenue 175,425 191,012 204,146 Tax Requirement 606,814 712,484 669,635 Cost Recovery Rate 22% 21% 23%

Expense and Revenue Report - Canada Games Pool (*contained in the TCC budget) 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $2,013,276 $2,199,361 $2,229,998 Total Revenue 1,027,362 1,101,231 1,230,714 Tax Requirement 985,914 1,098,130 999,284 Cost Recovery Rate 51% 50% 55%

Programs Offered 2011 2012 2013 All Pools 2,321 2,023 2,311

General Admission and Pool Passes Revenue Facility 2011 2012 2013 CGAC $565,045 $596,359 $637,374 Westsyde 65,126 70,518 76,651 Brock Pool 23,002 23,912 27,188 McDonald 9,511 11,635 10,590 Totals $662,684 $702,424 $751,803

Swimming Lessons and Pool Parties (No. of Registrants) Facility 2011 2012 2013 CGAC 3,814 3,988 4,188 Westsyde 910 913 931 Brock Pool 380 417 391 McDonald 117 98 112 Totals 5,221 5,416 5,622 Note: Increased targeted marketing and renewed focus on lesson program quality contributed to an overall increase.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Advanced Lifeguard/Instructor Program (No. of Registrants) 2011 2012 2013

Program Registrants 458 343 366 Continued interest in our advanced training program - revamped the marketing materials.

2013 Aquatic Tournaments Participant Facility Participants No. of Days Economic Impact Days Aquatics 1,940 19 6,020 $812,700

Social Media 2011 2012 2013 Increase www.kamloops.ca/swim webpage views 34,746 36,746 40,674 10.07% Facebook/kamloopsaquatics "Likes" 163 218 274 26%

Tournament Capital Centre

Expense and Revenue Report - TCC and Canada Games Pool 2013 YTD 2011 Actual 2012 Actual (unaudited) Expenses $3,216,801 $3,525,642 $3,855,410 Revenue 2,741,824 2,908,867 3,019,008 Tax requirement 474,977 616,775 836,402 Cost Recovery rate 85% 83% 78%

Tournament Capital Centre Full Facility Memberships Monthly Passes Annual Passes

2011 2012 2013 2011 2012 2013 Adult 5,331 6,000 6,229 639 624 564 Family 135 631 530 437 397 356 Senior 784 824 873 47 64 59 Student/Youth 2,075 2,047 1,954 15 14 12 TRU Student 8,642 9,577 9,529 35 22 Upgrade Child 30 32 0 3 2 1 Totals 16,997 19,111 19,115 1,141 1,136 *1,014 *Membership shifting toward purchases of the more flexible monthly punch cards.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Tournament Capital Centre Punch Cards Indoor Track (one month) Pool and Track Punch Cards

2011 2012 2013 2011 2012 2013 Adult 3,243 3,425 3,568 650 691 820 Family n/a n/a n/a 595 516 532 Senior 2,389 2,724 2,778 398 382 526 Student/Youth 288 260 *360 104 100 *428 Child 52 68 *4 320 372 *27 Totals 5,972 6,477 6,710 2,067 2,061 2,333 *At mid-year 2013, the "Youth" title (ages 4-13) changed to "Child" and the "Student" title (ages 14-18) changed to "Student/Youth" to conform to the Recreation Facilities Fees, Charges and Regulations Bylaw, resulting increased Student/Youth passes reported.

2011 2012 2013 Drop-ins, TCC, and CGAC 116,368 118,993 120,896 Membership Scans (Visits) 359,238 388,612 395,310 Total Visits TCC Complex 1,108,384 1,157,469 992,000

Cultural Services

Expense and Revenue Report 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $1,807,422 $1,772,744 $1,667,422 Revenue 192,846 134,139 114,436 Tax requirement 1,614,576 1,638,606 1,552,986

Programming 2011 2012 2013 Programs Offered 175 138 *103 Registrants 1,770 1,075 *754 Total Revenue 88,038.00 57,838.00 42,919.49 Total Expenses 51,682.00 36,715.00 28,342.00 Recovery Rate 170% 157% 151% *Through the Cultural and Strategic Plan and the success of the Boogie the Bridge Cultural Fund, the community has experienced increased cultural programming, which has promoted a renewed focus in new markets.

Social and Community Development

Expense and Revenue Report 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $657,456 *$1,087,447 *$903,602 Revenue 102,209 *346,669 87,272 Tax Requirement 555,247 740,778 816,330 *Revenue and expenses beginning in 2012 and 2013 are higher than previous years due to the City becoming the local administrator of federal Homelessness Partnering Strategy Funds.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Social Planning Grants

Council allocates $70,000 annually for local community initiatives through Social Planning Grants. These grants are allocated at the beginning of every year after a thorough evaluation process by the Social Planning Council. The number of applications received each year from non-profit agencies or societies ranges from 15 to 25 applications, and of the $70,000 in funds available for allocation, $10,000 is specifically designated to seniors' initiatives.

2011 2012 2013 Total Requested $261,593 $226,303 $149,753 Total Applicants 21 25 24

Social Planning Service Agreements 2013 Organization Program Term Value Interior Community Community Gardens $40,000 August 2012-December 2015 Services Kamloops Programming and Pool 200,940 January 2013-December 2015 YMCA-YWCA Operations Boys and Girls Club Programming 72,468 January 2012-August 2014 of Kamloops Delivery of the SHOP Aids Society of program (Social and 70,747 January 2013-December 2015 Kamloops Health Options for Persons in the Sex Trade) Homelessness Action United Way 20,000 January 2011-December 2013 Plan - Goal 1 Housing TOTAL $404,155 Note: A new service agreement has been established between the City and the United Way that will see continued support towards the Homelessness Action Plan through the end of 2015.

Affordable Recreation for Community Health ARCH 2010/2011 2011/2012 2012/2013 2013/2014 Total Clients 1,327 1,336 1,302 *866 Clients Over 18 Years Old 819 819 816 *538 Clients Under 18 Years Old 508 517 486 *328 Adjudication Organizations 23 30 30 30 Total Amount of Subsidy $125,160 $122,559 $123,564 *$121,278.23 Allocated Note: Client data is based on intake from August previous year to July following year. *Half term ending December 31, 2013.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Programming Community Development 2011 2012 2013 Programs offered 15 39 30 Participants 203 263 230 Revenue $5,401 $4,479 $3,548 Expenses 6,756 2,833 8,370 Note: The Community Development portfolio continues to build the capacity of volunteer organizations and individuals and is working with community associations on neighbourhood strengthening initiatives and developing accessible recreation to serve persons of all abilities. The City of Kamloops encourages participation from all its residence. Note: Programming revenues do not reflect the ARCH subsidy used to pay registration fees. Note: There is a community shift towards more flexible program options like drop-in and one-time. Social and Community Development programming is shifting in order to meet the demand of participants.

Recreation, Health, and Wellness

Expense and Revenue Report 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $904,242 $906,386 $1,032,677 Total Revenue 389,254 362,610 335,147 Tax Requirement 514,988 543,776 697,530 Note: Expenses in this table include all program related and administration expenses. All other tables below only include direct program expenses. .

Exercise Specialist Programs and Services 2011 2012 2013 Revenue 118,737 107,132 $110,061 Expenses 116,153 103,829 88,099 Cost Recovery Rate 102% 103% 124%

Healthy Living and Wellness Programs and Services 2011 2012 2013 Programs and Services Offered 407 347 269 Registrants 3,197 2,968 2,098 Revenue $189,278 *$155,755 *$126,646 Expenses 200,496 *105,219 *89,113 Cost Recover Rate 94% 148% 142% *Changes in program and registration numbers and revenue and expenses from 2011 to 2013. In the past two years, the community has seen an increase in the number of new fitness and personal training businesses.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Sport Development Programs and Services 2011 2012 2013 Programs Offered 154 188 171 Registrants 1,420 1,436 1,486 Program Revenue $83,177 94,221 *$92,161 Program Expenses 55,335 54,763 47,995 Cost Recovery Rate 150% 172% 192% *The City reduced the number of Tots Soccer eight-week long programs and piloted three-day camps, which were very successful, which we plan to continue in 2014.

Active Living 2011 2012 2013

Programs Offered 102 169 169 Registrants 1,968 1,885 1,823 Revenue $52,462 $20,382 $17,232 Public Skating Revenue 37,737 47,346 44,531 Expenses 56,336 58,121 62,074 Cost Recovery Rate 160% 116% 99% Note: Changes in program and registration numbers and revenue and expenses are due to the saturation of under-six programs and services being offered in the community. In 2013, the City significantly reduced the number of four-eight week sessions and piloted one-day themed programs.

Service Agreements for Programs and Services Organization 2013 Value Term PacificSport $72,000 January 2013-December 2015 Kamloops Sports Council 46,525 January 2013-December 2015 TOTAL $118,525

Museum

Expense and Revenue Report 2013 YTD 2011 Actual 2012 Actual (unaudited) Total Expenses $353,526 $583,052 430,427 Revenue *65,805 **206,202 105,758 Tax Requirement 287,721 376,850 324,669

Programs 2011 2012 2013 Programs Offered 154 90 124 Participants *966 *1,080 454 *2011 Opening of the Children's Museum. *In 2012, the Museum received a special, one-time grant to assist with bicentennial celebrations. 2013 saw an increase in revenue from sale of book "Trading Post to Tournament Capital".

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Tournament Capital Program

2011 2012 2013 Tax Requirement $408,021 $242,840 **$532,222 Program Expense 311,982 386,556 522,455 Event Hosting Bids Submitted 4 8 7 Event Hosting Bids Awarded 1 4 4 Expense Of Bid Submissions 25,000 40,000 12,500 Projected Economic Spinoff From Awarded Bids $3 million *$6 million $2 million *When the 2014 Tim Hortons Brier was awarded to Kamloops in 2012, the Canadian Curling Association announced the economic impact to the local economy would be an estimated $5 million. **Tax requirement includes bid commitments.

2013 Tournament Statistics Comparison 2010 2011 2012 2013 Total Events 100 109 110 114 Total Participants 27,726 27,878 25,978 29,579 Total Participant Days 94,363 94,993 90,727 103,653 Grants Distributed $59,465.79 $50,265.00 $47,413 41,747 Total Participant $11,714,125 $11,847,875 $11,339,875 *$13,993,155 Spending Note: 90% of participants are from within BC, 5% are from within Canada, and 5% are from outside Canada. *The formula to calculate participant spending was increased from $125 per day to $135 per day to reflect inflation.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Administration and Business Operations

2011 2012 2013 Phone Calls 336,267 309, 013 334,749

Number of Rentals Rental Permits/Contracts 2,688 2,769 2,851 Rental Bookings 32,896 34,301 33,894 Total Groups Renting 544 509 579 Total Individuals Renting 323 365 368 Total Rental Clients 867 874 947

Programs Total Courses Offered 3,098 3,043 3,168 Total Registrations 16,283 15,178 13,596 Total Classes From Courses 28,815 28,488 25,860

Contracts - Operations Supervisor Facility Use Agreements 14 14 14 Speciality Contracts 5 6 6 Lease Agreements 18 20 20 Marketing and Sponsorship Agreements 4 5 5 Letters of Understanding 0 2 2

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Corporate Strategic Plans - Goal Achievement

This section contains highlights from the Corporate Strategic Plan, and the goals that PRCS is responsible for.

Economy To diversify, strengthen, and fortify the City's economy through creative and innovative partnerships.

Corporate Goals Progress Increase and strengthen community • Continued work to increase the number partnerships to promote the community's and capacity of social and economic betterment. neighbourhood/community associations. • Recreation programming focusing on program delivery in partnership with seniors, community groups, and youth community partners. • Secure Community Entity. • Administered and managed Homelessness Partnering Strategy funding through completion of current funding cycles. • Secured Community Entity role April 2014 through to March 2019. • New service agreements. • The Boys and Girls Club and the Kamloops YMCA-YWCA agreements will be amended to 2014 to reflect relocation to the John Tod Community Centre. Develop marketing strategy to promote a • A marketing video was created with Joy livable, healthy, affordable, welcoming, Factory films and is being played at inclusive, and diverse community. Blazers' Games, community events, and BC Lions' games. • The Activity Guide depicts examples of an inclusive and diverse community. • "Did you Know" facts based on livability, healthy, and affordable options illustrated within recreation facilities and TCC video marquee sign. Develop sustainable signature sport and • Legacy Sports. cultural events for shoulder season. • THRiVE Festival. • Senior Games event. • The 2013 BC Seniors Summer Games were held in August. • Quantify tournaments on City gateway • 22 Communities in Bloom and event signage. signs installed in high-traffic roadside locations across the City. Complete Tournament Capital facilities. • ISC meeting facility concept approval. • Architectural plans complete. Construction deferred to 2014. • McArthur Island Sport and Event Centre lounge. • New food services provider in place.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Livability To ensure Kamloops maintains a high quality of life while meeting the challenge of a growing community.

Corporate Goals Progress Initiate John Tod neighbourhood • Grant successfully obtained. revitalization. • Secure facility for community centre on • Service agreements drafted and North Shore. completed with the Boys and Girls Club and the Kamloops YMCA-YWCA. Tendering of John Tod reconstruction underway. Improve accessibility of parks, streets, and • Improved accessibility is considered and facilities for people who have limited implemented where possible on all new mobility. projects. • Gender-neutral washrooms at ISC. • The Gender Neutral Washroom Project has been submitted as a Capital Plan request for 2014. Request for a wheelchair lift at Brock Arena has also been submitted. • Accessible playground. • New playground installed at Prince Charles Park. Review social housing initiatives and • Met with BC Housing to evaluate/discuss opportunities. potential projects. • City and Homelessness Action Plan hosted affordable housing workshop for developers. • Update social housing policy. • Proposal to have the Affordable Housing Reserve Fund include the rent bank was presented at Council workshop in June. Develop a plan to improve the airport • Report to Council in May. Roadside and gateway and the City's east gateway. airport side "Welcome to Kamloops" signs were installed at the airport. • Develop enhancement strategy for City's • Tranquille Corridor enhancement west and north gateways. concept plan completed and under review and has been presented to Council. A proposal for a new committee to be developed in 2014 was presented to Council. Terms of Reference completed for the new commission to be developed in 2014. • Approve Parks Master Plan. • Council approved plan in July 2013. • Develop strategy to increase the number • Addressed in Parks Master Plan. and amount of natural area parks.

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Corporate Goals Progress Implement Downtown Beautification Strategy. • Lorne Street. • Public art request for proposal for the • Develop implementation strategy for roundabout complete. Performing Arts Centre. • Riverside Park entrance sign/artistic feature being evaluated by Arts Commission jury. The Arts Commission evaluated and selected artwork, which is commissioned to be installed in the first quarter of 2014. • Public Input session. • Held on February 22, 2013.

Environment To implement strategies that will reduce the City's impact on the environment.

Corporate Goals Progress Complete corporate energy plan • Review alternative fuel options for City • Looking at various options with the Fleet fleet. and the Sustainability Sections. • Complete community energy plan. • Council adopted plan and • Annual review of sustainability implementation underway by Energy achievements. Manager and Sustainability Program Coordinator. • Council report and update completed July 2013. New Sustainability Program Coordinator position created and filled August 2013. Continue to strategize on reducing water • Staff working with the ECOSmart Team usage. to educate and support the public with alternative irrigation practices and landscape designs. • Expand xeriscape on public boulevards. • Columbia Street Xeriscape Medians and Marigold Mile Expansion Projects completed.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Innovations

• Installed new mobility stairs at the Canada Games Pool (CGP) and Westsyde Pool to enhance accessibility to the main tank.

• Installed new handrails on Omega starting blocks to enhance accessibility for para-athletes and anyone with mobility challenges. The handrails received great reviews from many athletes swimming in the 2013 Seniors Games.

• Worked with City's Sign Shop to produce banners for City and sporting events, which saved 75% of cost of banners in previous years.

• Used a fertilizer product for the heavy use areas on City sports fields to strengthen the grass, which has reduced the City's need to re-turf areas by 25%, and translates to a savings of $7,500, which has been transferred to a better edging program for over 30 of the City's ball fields.

• Began the process of replacing gas-powered grass trimmers, blowers, and lawnmowers with electric models.

• Hillside Cemetery's new Sentinel® computerized irrigation system was implemented in the new southwest entrance block in 2011, and the upgrades to older sections in 2012 and 2013 have reduced water use by 25%.

• Launched "Not Another Code Brown" public education campaign to promote public health and reduce frequency and impact of fecal accidents in City pools.

• Using City staff instead of a contractor to open and close all of the gates in City park areas during the summer has saved $30,000 a year, which has helped the Goose Control Management Program.

• Existing fences were reconditioned and painted to restore them instead of replacing them at a higher cost (e.g. McArthur Island).

• Installation of ALFA Earth Works In-ground Waste Management containers to reduce refuse pickups, as well as to reduce possible staff injuries lifting heavy garbage cans.

• Used Krinner ground screws instead of pouring traditional footings for City boardwalks and gazebos in City nature parks, which offers minimal environmental impact and labour, resulting in cost savings. The ground screws can also be removed and reused.

• Installed Beam Clay® for the baseball/softball pitching mounds, which reduced maintenance costs.

• Construction of the turf farm at McArthur Island, which reduced costs of purchasing sod material.

• Widening base paths of the McArthur Island ball fields to eliminate lips and limit the maintenance of grass that gets worn in these sections.

• Continued the goose patrol at McArthur Island and Riverside Park with a trained dog, which has reduced the number of geese in the parks and made the parks more enjoyable and safe to use.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

• Reconstruction of the Tournament Capital Centre (TCC) throws area with shale, reducing the need to mow and use pesticides for weed control. • Installed soccer net anchors. Kamloops was the first in the province to have this system in place, making the goals safer for use.

• Worked with Payroll Section on a pilot project for Parks staff changing from daily timesheets to weekly timesheets, which is more efficient and uses less paper.

• Purchased a mobile water-fill station unit for special events in parks, which has reduced the amount of water bottle waste during these events.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Cemeteries

Providing cemetery services in an effective and dignified manner and perpetually caring for grounds, graves, monuments, and the mausoleum.

Did you know? Did you know? The Pleasant Street Cemetery's first burial You can search for loved ones was May 28, 1900. George Hirst's plot cost in City cemeteries from your $7, and the burial fees and service were smartphone or home $5. George was 35 years old, and his computer. Hillside and cause of death was "hit by a train". Pleasant Street cemeteries have been mapped to allow for Internet searches from the City's website, Did you know? www.kamloops.ca, while you

are visiting the cemetery. The The first map drawing of 6th Avenue Cemetery program shows a highlighted the City has on file is dated July 31, 1935, and square on the area of the plot it is stamped by the Department of Public to allow for easy direction to Works, Kamloops. your loved ones.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Nick De Cicco - Parks Planning and Project Supervisor

The Parks Planning and Project Supervisor reports to the Parks and Civic Facilities Manager and is responsible for planning future parks and sports facilities from concept to design and project management, including park capital projects, such as parking lots, tennis courts, and environmental cleanup. In addition, responsibilities include cemetery operations, day-to-day maintenance, services, future capital, and business planning.

Staff numbers were reduced in 2013 to one Cemetery Clerk, one Crew Leader, one Operator (Tuesday to Saturday 7:00 am-3:00 pm), one seasonal Gardener, and one seasonal Labourer, resulting in a $30,000 savings.

Facilities

• Hillside Cemetery and Pleasant Street Cemetery are active; • 6th Avenue, Pioneer, and Chinese Cemeteries are non-active; • 52.6 ac. or 23.9 ha of cemetery land; and • 269 services provided in 2013 (82% cremations).

2013 Highlights

Hillside Cemetery staff provide a great customer service and have established an excellent working relationship with all funeral service providers in Kamloops. Positive public feedback has provided assurance to the City's commitment to customer service. The Commonwealth War Graves Commission of Canada continues to recognize the efforts of City staff and work done in maintaining the war graves of the Canadian military.

2013 Initiatives

Reducing staff by one full-time equivalent (FTE) and changing the work week from Monday to Friday to Tuesday to Saturday has reduced overtime by 40%.

The changes in cemetery operations and staffing, as well as services provided, has allowed the cemetery operating budget to reduce the amount of tax dollars required to operate the cemetery.

The upgrades to the north entrance to Hillside Cemetery provide pedestrians an alternate route to access and visit the cemetery. This entrance has less vehicle traffic and provides a leisurely walk to and through the cemetery.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

2014 Initiatives

• Review cemetery operations and prepare a business plan with a goal of achieving a zero tax subsidy. • Review green burial business opportunity. • New storage building to replace older existing structure at Hillside Cemetery.

Did you know?

The first internment at the 6th Avenue Cemetery took place in November 1895.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Arenas

Facilitating the competitive and recreational hockey, figure skating, speed skating, and curling needs of the community, and providing adequate arenas and times for public use and public participation.

The mandate for ISC is to facilitate the needs of Kamloops and area by providing space, time, and facilities for competitive and recreational athletic events, such as, but not limited to, junior hockey, adult and youth hockey, and public programs, as well, the promotion and acquisition of entertainment and convention activities for the City.

Did you know? Did you know?

Variable speed drives were installed in The City owns and operates seven ice all arena refrigeration brine pumps, resurfacing machines to maintain ice which saves the City $28,000 quality in all City arenas. annually on hydro costs. The City also received $30,000 in grants from BC Hydro for this project. Did you know?

Valleyview Arena now has full cellular service thanks to a partnership with TELUS, at no cost to the City.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Tony Carlucci - Arenas and Pools Supervisor

The Arenas and Pools Supervisor reports to the Parks and Civic Facilities Manager and is responsible for the safe and efficient operation of arenas and pools. The Arena and Pools Supervisor leads a team of six Facilities Supervisors, 24 Recreation Facilities Attendants - Arenas, four Recreation Facilities Attendants - Aquatics, 12 Changeover staff, and On Call Labourers.

Facilities

• Brocklehurst Recreation Centre; • Valleyview Arena; • Memorial Arena; • Interior Savings Centre (ISC); • McArthur Island Sport and Event Centre (2+ curling); and • Aquatic facilities (maintenance).

2013 Highlights

Interior Savings Centre

• In partnership with the Kamloops Blazers a new HD-quality video score clock and screens were installed in August, including a stand-alone score clock for minor hockey events. • Upgrades to the concessions included conversion of the ice cream concession to the Dawghaus hotdog stand, new ceiling tiles, and TV menu screens. • Upgrades to the Parkside Lounge included new ceiling tiles, paint, and window coverings. • Improvements were made by Telus to improve cellular coverage within ISC.

Valleyview Arena

• Extensive renovations were completed to the dressing room shower areas; improvements included new bathroom fixtures, partitions, and tile work. • Improvements were made by Telus to improve cellular coverage within the arena.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Memorial Arena

• Parking lot and landscape improvements were completed in November, including new retaining walls, paving, and landscaping along Victoria Street.

2014 Initiatives

• The City is excited to host the 2014 Tim Hortons' Brier March 1-9. The building will be converted into a first-class curling facility. Memorial Arena will be the host venue for the Brier Patch.

• The 4 Nations Cup will host the world's top four Women's Hockey Teams at ISC November 2-9, 2014.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Parks and Playfields

Providing residents of Kamloops with the opportunity for an outstanding quality of life. PRCS has something for everyone with a passion to provide residents with outstanding parks and improving their quality of life. Whether residents are walking on the Rivers Trail with friends, taking their children to soccer at McArthur Island, or enjoying the views in Kenna Cartwright Park, the City's parks and playfields offer the community a chance to get away from it all!

Did you know?

The City used white clover in the highway interchanges turf areas to grow with turf. White clover does not need fertilizer and needs only a small amount of water to continue to grow, resulting in a 30% reduction in water use and a 50% reduction in mowing, thus reducing the City's carbon footprint.

Did you know?

The City used parasitic wasps and nematodes released in its greenhouse Did you know? to control aphids and fungus gnats. This has reduced the City's use of A push button lighting system pesticides. has been installed at all City tennis and multi-use courts. Under the old system, the lights would come on even if there was no one playing; now the lights come on when the user pushes the button.

Did you know?

Ten unique garbage cans that go six ft. underground were installed in parks. This enables the City to reduce labour in emptying smaller garbage cans.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Shawn Cook - Parks Operations Supervisor

The Parks Operations Supervisor reports to the Parks and Civic Facilities Manager and is responsible for the maintenance of parks and public lands, which include irrigation, horticulture, trees, trails, turf management, sports fields, park amenities, and snow and ice control, and deals with a wide range of users, from soccer to community gardens, to provide the best possible experience for them and the general public.

The Parks Operations Supervisor oversees:

• Horticulture - One Crew Leader, four Gardener II, eight Gardener I, and three Labourers; • Parks Maintenance - One Crew Leader, four Operator II, four Operator I, and 15 Labourers; • Arboriculture - One Crew Leader, two Arborist II, and two Arborist I; • Park Amenities - One Crew Leader, two Operator II, and six Labourers; • Turf Management - Two Crew Leaders, two Gardener I, five Operator II, one Operator I, and 16 Labourers; and • Irrigation - One Crew Leader, seven Irrigation Technicians, and three Labourers.

2013 Highlights

Prince Charles Park has a new accessible playground with recycled rubber impact surface for easier access and mobility with upgrades to the wading pool and easier accessibility in and out of the pool. A $20,000 grant was received from the Tire Stewardship of BC.

The east corner of Notre Dame Drive and Columbia Street has a newly landscaped boulevard, with trees, turf, and marigold flower beds. The landscaping enhances the entrance into the City's corridor, which is in partnership with the private sector and the province.

Memorial Arena had parking lot improvements and upgrades. The new parking area provides safer entry and exit on to Lansdowne Street, and extra lighting provides better evening access to and from the arena.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

The former BMX track on McArthur Island is now closed, and the new site on Ord Road will be opening in spring 2014. Plans for a new clubhouse and storage, as well as building a new track, in partnership with the City, will be completed by the BMX group and will start in March 2014. PRCS has continued its efforts in the proper use of water in its parks. This has resulted in an additional 2% decrease and is in addition to the 45% decrease from 2004 to 2011 by the implementation of a computerized irrigation management system, which includes four weather stations around the city to properly calculate the amount of water the plant (turf, flowers, etc.) needs.

Customer Satisfaction

"I wanted to take this opportunity to THANK you and the Kamloops Public Works staff on a superb job in providing the U16 Club Nationals excellent soccer fields. Greatly appreciated the instant response and remedy of any outstanding issues that was brought forward to you." Regards,

Tiberio de Frias U16 Club Nationals Supervisor of Officials

"Hello.

Kudos to the City of Kamloops for the fantastic dog park on Pacific Way. We finally discovered it this year and have had hours and hours of enjoyment there. We have visited many dog parks in many cities and this one tops them all. The little dog park within the park is amazing and the doggy water fountain is the icing on the cake."

"Good morning. My Grand daughter is a 13 year old player on the Rangers soccer club from Calgary, Alberta. I was compelled to send this letter to the City of Kamloops to commend you, City Council, its parks, facilities, the road system and the fine embracing residents of Kamloops. We are a tier 1 division 1 team that has journeyed to tournaments in Florida, Washington, Ontario, Saskatchewan, Alberta and British Columbia. We have never played on better fields that were of the highest of standards. The maintenance of your facilities and park is simply breath taking. The only request I have is this; would you be so kind to pass this letter along to all of those whose comments it touches, my goodness they deserve a fine pat on the back.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

In closing, to the City of Kamloops, we thankyou. You should be very proud, I know we are."

Brian Friend

2014 Initiatives

• Making Kamloops the most beautiful city of its size in Canada; • Making Kamloops the city of choice for quality and variety of outdoor spaces, amenities, and activities; • Enhancing the ability of parks to sustain a variety of outdoor events and festivals; • Enhancing beach assets by making them more attractive, accessible, safer, and more user-friendly; • Enhancing the environmental health of the community through effective and efficient urban forestry and integrated pest management practices; • Management of the Perpetual Care Fund to achieve self-sufficiency; • Increasing the efficiency of operations through enhanced coordination with other City branches and departments; • To continually strive for innovation in maintaining and operating parks in an efficient, timely, and cost-effective manner; • Continue building strong, community-based partnerships that will add value to existing services; • Providing a stimulating environment where staff can enhance skills to meet community needs effectively; • Providing a safe and healthy workplace for staff; • Maintaining a high level of customer satisfaction as measured by public feedback and user surveys; and • Continually undertake research to explore and evaluate more efficient ways of improving the quality of life for Kamloops citizens.

Did you know?

There were over 400 goats used in West Highlands Park and at Tournament Capital Ranch. The use of these goats Did you know? has helped the City reduce its use of pesticides and other Over 150 recycling containers controls in becoming more were added in City parks, sustainable. specifically for park events. This has reduced the City's waste and increased recycling by diverting bottles and cans Did you know? from going to the landfill.

The Tree Coupon Program continued in 2013, encouraging residents to use the coupon to plant trees on their property.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Sustainability

Did you know? Kamloops students and their families prevented the release of over 500 tonnes of greenhouse gases by participating in the Climate Change Showdown education program for one month.

Did you know?

Teachers can arrange for a collection truck to come to their school and get a free demonstration.

Did you know?

The Dim Swim originated from Earth Hour. Earth Hour happens once a year when the City turns off its lights for one hour. The Dim Swim now occurs once a month.

Did you know?

Compacted recyclables collected over a one-year period can fill the Canada Games Pool more than three times. That is over 6,500 tonnes.

Did you know? Did you know?

The City of Kamloops and the The City handed out over 3,500 Thompson-Nicola Regional brochures relating to plant health District partnered to provide care, xeriscaping, and noxious classrooms with worm weeds. composters.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Sustainability

Staff Summary

Mike Doll - Parks Planning and Sustainability Supervisor

The Parks Planning and Sustainability Supervisor reports to the Parks and Civic Facilities Manager and is responsible for leading the long-range parks planning activities for the Department, and oversees:

• Nature Parks: one Crew Leader, two Nature Park Technicians, three Labourers, one Integrated Pest Management (IPM) Coordinator, and one Gardener I; and • Sustainability: one Sustainability Program Coordinator, one Sustainability Educator, and four ECOSmart team members (seasonal).

Luisa Mora - Energy Management Coordinator

The Energy Management Coordinator reports to the Parks and Civic Facilities Manager and is responsible for planning and implementing energy reduction initiatives across the corporation and community.

Did you know?

The new LED street lighting across Kamloops reduces enough electricity to power 50 BC households for a year

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2013 Parks, Recreation, and Cultural Services Department Annual Report

2013 Highlights

Sustainability

• Hired a new Sustainability Program Coordinator.

• Prepared the first annual report on the status of the Sustainable Kamloops Plan (SKP) and presented it to Council.

• Ongoing community events and messaging included Sweater Day, Earth Hour, Environmental Mind Grind Challenge, Drinking Water Week, Bike Rodeo, Children's Art Festival (over 200 educational buttons made), World Rivers Day (over 300 attendees), World Rivers Day, Waste Reduction Week, home shows (275 entries for the compost bin, over 125 buttons made at the fall home show), Bike Rodeo, Scooter Rodeo, Bike to Work Week, Seniors Expo, Water Taste Test Challenge, Household Hazardous Waste Day, Clean Air Day, Public Works Day, Holiday Waste Reduction, and Christmas Tree Recycling.

Energy

• Hired an Energy Management Coordinator.

• BC PowerSmart Partnership reinstated by renewing the Energy Manager Program. The partnership sponsors the Energy Management Coordinator role for a two-year term (July 2013-2015).

• Converted more than 1,000 roadway light poles to LED technology throughout the City.

• Singh Bowl public washroom became the City's first net-zero building, powered by photovoltaic panels.

• Council endorsed and adopted the Corporate Energy and Emissions Management Plan (CEEMP).

ECOSmart Program

• Environmental education provided to 11 schools and 2,200 students; 12 Eureka Science camps with 900 participants; TRU sports camps; information booths at 34 community events reaching over 2,200 people, including farmers' markets, Canada Day, Clean Air Day, Music in the Park, Merchant's Market, X-fest, Seniors Games, and Ribfest; and ongoing water restriction education (spoke with over 50 residents about improper watering).

• Sponsored the REEL Change Sustainability Film Festival (October 18-19).

• Provided ongoing assistance to authors of Council reports for sustainability sections, request for proposals evaluation, and criteria design.

• The Sustainability Educator visited 22 schools and daycares, resulting in over 3,000 students and teachers educated on topics such as recycling, waste free lunches, vermicomposting, climate change, water, and water conservation.

• Various multi-family complexes were educated on the recycling program.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Nature Parks

• Started the Kamloops Natural Areas Advisory Committee (KNAAC). KNAAC consists of representatives of community associations and nature park user groups from across the City. The group provides input as far as representing the desired management direction the users would like to see the nature parks go in. It also resolves contentious issues and user conflicts within the group and provides consensus solutions to City staff.

• Began development of Dufferin Park, beginning with the construction of the multi-use trail and boardwalk and beginner mountain bike trails.

• Worked with Dallas/Barnhartvale residents and park user groups in further development of the Dallas/Barnhartvale Nature Park, including restoring wetlands.

• Progressed on writing the Natural Areas Management Plan with input from KNAAC.

• Progressed on updating the Community Wildfire Protection Plan.

• Initiation of Community Wildfire Protection Prescribed Fire program.

Integrated Pest Management Program

The "healthy landscapes, healthy living" ads were scheduled to address relevant issues. Some of the topics were sustainable landscape design; xeriscaping in Kamloops; watering for plant health; lawn care tips; lawn alternatives; noxious weeds; how to save time, money, and water in the landscape; and current workshops being offered.

Over 3,500 brochures were handed out, with the Plant Health Care and Creating a Kamloops Xeriscape being the most popular of the collection of eight. The "Clover - Friend or Foe?" brochure is a close third. The noxious weeds rack card was updated to reflect revised provincial legislation. It is anticipated that water meters will increase demand of the xeriscape brochure, so an order of 1,000 was made to ensure adequate supplies are available for 2014. In addition, a handout was created specific to the demonstration garden at the Harrington Road booster station. In the future, this handout will be incorporated into the xeriscape brochure.

Events and Presentations

Healthy landscape information was distributed to and/or discussed at the following organizations or events:

• Farmers' Markets - special markets only; • Home Show (377 draw entries); • Earth Day static setup at TCC; • BC Seniors Expo; • SD73 classrooms; • BCLC information booth; • Rivers Day at Riverside Park; and • TRU horticultural students.

Website

Some updating occurred throughout the season. Information about disposal of pesticides was expanded. Additional links to pest and noxious weed facts were incorporated. All new commercials and video segments were posted. T:\PRCS\ADM\REP\2014\Annual Report 2013.docx 39 February 13,101 2014

2013 Parks, Recreation, and Cultural Services Department Annual Report

Landscape Design

• Tranquille Road (Leigh Road to Royal Avenue); • Lorne Street; • Highland Road; • Overlander Road; and • Lansdowne Street behind Memorial Arena.

Noxious Weed Control

A draft Invasive Plant/Noxious Weed Pest Management Plan was completed in late 2012. Final edits were completed in 2013. The plan will demonstrate the City's awareness and practice of IPM to the public and will contribute to greater resources being allocated to noxious weed management. The plan will be incorporated into a comprehensive IPM Plan in 2014.

The City of Kamloops continues to practice IPM when managing noxious weeds. Species that were specifically targeted include Dalmatian Toadflax, Diffuse/Russian/Spotted/ Knapweed, Hoary Alyssum, Hound's tongue, Hoary Cress, Leafy Spurge, Orange Hawkweed, Plumeless Thistle, and Sulphur Cinquefoil; however, Burdock and Canada Thistle were also managed. Numerous City park areas, 82.4 km of roadside, and 19.5 km of trail were mechanically, biologically, culturally, or chemically treated.

Inventory

Aberdeen, Barnhartvale, Batchelor Heights, Brocklehurst, Campbell Creek, Dallas, Hefley Creek, Juniper Ridge, Knutsford, Lac le Jeune, and Raleigh were completely or partially mapped.

Mechanical Control

Hand pulling and weed eating were used to target small infestations and areas near water.

Cultural Control (Goats)

The use of goats for weed control continued to be a public relations success. Effectiveness on Plumeless Thistle at the Tournament Capital Ranch seems to be good. Evaluation of control in Kenna Cartwright Park and West Highlands Park is ongoing. Mapping and inventorying was carried out by the Southern Interior Weed Management Committee (SIWMC).

Biological Control

The City continues to coordinate with the SIWMC with regard to biological releases.

Chemical Treatment

The following are the chemical amounts used and the respective area controlled for noxious weeds in 2013. There were two rates of application. Most invasive plants are controlled at the low rate of 0.29 L/ha for Milestone and 1.5 L/ha for 2,4-D Amine; however, Russian Knapweed is more difficult to control and higher rates are required (0.5 L/ha for Milestone and 2.6 L/ha for 2,4-D Amine). A total of 12.91 ha was treated.

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Chemical Control Product Amount used Area treated Milestone 4.01 L 10.4 ha 2,4-D Amine 22.17 L 12.49 ha (most was mixed in milestone)

Chemical treatment was applied in the following manner:

• To the fence line where appropriate; • As far off of the road as feasible; and • At a minimum 1 m from edge of road.

2014 Initiatives

Sustainability

• Review sustainability section in Council reports.

• Evaluate RFPs on their sustainability criteria.

• Research other municipalities, initiatives, and reports that pertain to sustainability;

• Work with Kamloops 350 on an anti-idling awareness campaign (its goals are in line with the Airshed Management Plan's strategies and goals), and simultaneously design and implement a corporate anti-idling campaign.

• Install the City's first public Level 3 (fast charging) electric vehicle charging station, at TCC.

• Initiate sponsorship with Nissan Canada for the City's first fully electric vehicle. This promotional car will be used to promote zero-emission driving throughout the community.

• Expand community outreach.

• Implement the Building of the Healthy Sustainability Community workshops (started in November 2013 and occur monthly till the end of February 2014).

• Work with Fraser Basin Council.

• Provide sustainability section for sports/tournament bids.

• Work with City staff to ensure the subplans in SKP are being implemented, including Airshed Management Plan, Corporate Energy Plan, Social Plan, Watershed Plan, Agriculture Plan, etc.

• Support Innovation Council team with an alternative transportation initiative (currently researching corporate bicycle incentives).

• Complete Sustainability Committee Interview summary report.

• Design meeting strategy for Sustainability Committee.

• Launch Corporate Sustainability Committee.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

• Continue researching reusable plate options versus compostable container options.

• Design strategy for "greening" City events (focus on reducing waste).

• Design and implement a corporate anti-idling campaign.

• Download data sets from 2013 into SmartTool (calculate and report on carbon used by buildings/facilities, service providers, and fleet).

• Climate Action Revenue Incentive Program report due in March.

• Provide input into the Official Community Plan revision.

• Provide an annual update to Council on Sustainability goals; transfer the update into a public-friendly format.

• Environmental Mind Grind Challenge (reintroduced).

• Introduce public educational opportunities such as backyard composting sessions.

Energy

• Implementing energy monitoring and tracking for all corporate electrical and natural gas meters. Measuring is the first step to managing the City's carbon footprint

• Further development of the City's Corporate Energy Projects List in order to achieve the energy and emission reduction goals adopted in the CEEMP.

• Implementation of the City's first public electric vehicle fast charging station at TCC.

• Demonstrating leadership and promoting electric vehicle usage in Kamloops.

• Developing a joint (staff and public) green vision for TCC.

• Finalizing energy-saving upgrades within the new wastewater treatment facility.

• Developing initial resourcing steps for implementation of the CEEMP.

• Forming the City's corporate energy team and developing an employee awareness plan.

Nature Parks

• Complete the Natural Areas Management Plan adopted by Council.

• Complete and have the Community Wildfire Protection Plan adopted by Council.

• Complete trail and trail feature construction in Dufferin Park.

• Repair and restore Peterson Creek trails through Castle Towers drainage that were eroded in a fall rain event.

• Initiate trail connections associated with the Trail Master Plan.

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• Continue work with provincial agency, City department, and non-government organization partners.

• Complete associated facilities with Dallas/Barnhartvale wetland project.

• Continue development of Dallas/Barnhartvale, Kenna Cartwright, Valleyview, and Peterson Creek Nature Parks.

• Explore other wetland restoration project opportunities.

Integrated Pest Management Program

Education Campaign

• Display material has been refreshed and will be ready for the spring; • Review pesticide application procedures and any new legislation with staff; • Update Shaw segments as needed; • Ongoing website development; • Promote local residential landscapes that exemplify plant health and xeriscaping; • Target the landscape industry with an education session; • Continue to explore new pesticide alternatives as they become available; and • Continue working on the overall Integrated Pest Management Plan.

Hard surface treatments

A trial is planned for preventing the growth of weeds in cracks in sidewalks and medians. It involves sealing spaces with a concrete-like material.

Noxious Weed Control

Invasive plants continue to have ecological and economical impacts in the Kamloops area. Continued coordination with other City departments and SIWMC will contribute to efficient use of resources. There are many more areas that could benefit from treatment. Aside from park areas, there are over 600 addresses that are City-owned. While they may be maintained by other agencies, not all have been inspected or inventoried for noxious weed management.

• Continue inventory of noxious weeds on City-owned properties; • The use of goats for control is being considered in a number of areas; • Explore Adopt-A-Road for noxious weed management; • Implement solarization; and • Continue to explore new pesticide alternatives as they become available.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Did you know?

Implementing high-energy efficiency technology at the new sewage treatment plant will help the City avoid using 2.8 million kWh per year, which is enough electricity to power 280 BC households each year.

Did you know?

Did you know? The Friends of Dallas

Barnhartvale Nature Park, the City staff kicked-off the development of Dallas Community Association, Dufferin Park with the construction of the and the Barnhartvale Community longest boardwalk in the City. At over Association lead the charge in 500 ft., this proposed boardwalk will allow completing the park users to access and enjoy the park Dallas/Barnhartvale Nature Park while protecting the sensitive wetland Wetlands Restoration, restoring area from the impacts of visitor traffic. critical wetland habitat in the Barnhartvale area.

Did you know? In spring 2013, the first ecosystem restoration/wildfire risk reduction prescribed fire in the City was successfully completed in Barnhartvale. Wildland fire is an important ecological disturbance process on the natural lands in Kamloops. It is also a significant public safety risk to the communities. Planned prescribed fire allows us to reduce the wildfire risk in many of our larger natural areas safely and economically in an ecologically appropriate manner.

Did you know?

The City created a Xeriscape and FireSmart Demonstration Garden at the water booster station at 790 Harrington Road.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

City Facilities

Providing an efficient, healthy, safe, and economical building maintenance, consulting, and installation services for administration, fire station, and recreation buildings.

Did you know?

Over 130 community groups used community halls for their meetings and activities, for a total of 30,085 hours.

Did you know?

Caretaker staff maintain and clean administration office spaces and community halls, totalling 185,950 sq. ft.

Did you know? An AED was installed at Heritage House in 2013. This is the first AED to be installed in a community hall. Heritage House is an active recreation hub for many seniors' community groups. There are total of eight AEDs installed in City facilities, two of which were used to save lives in 2013.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Clint Andersen - Recreation and Civic Facilities Supervisor

The Recreation and Civic Facilities Supervisor reports to the Parks and Civic Facilities Manager and is responsible for operation of TCC and other civic buildings within the City inventory.

The Recreation and Civic Facilities Section has a crew of 12 Caretakers and one Caretaker II who maintain 17 buildings occupied by City staff or public user groups. The section is overseen by the Supervisor - Building Maintenance who is also responsible for capital repair and retrofit upgrades to 50 buildings and structures.

2013 was a busy year in City facilities as the internal transition of building operations was made from the Public Works and Utilities Department to the Parks, Recreation, and Cultural Services Department (PRCS). Overall, this change in service delivery went very smoothly, due in large part to the excellent communication between the Trades and Environmental Services Division and PRCS.

A five-year capital plan was created in 2013 with consultation between the Trades and Environmental Services Division and the City's building customers, and then work commenced on those capital repairs and retrofits to the building inventory. The building upgrades in City buildings were well received by City staff and the City's many community groups.

The development of a work request system by the Trades and Environmental Services Division ensured that timely scheduling of repairs and accounting of internal costs took place. The end result of this system was accurate quarterly reporting of costs for the repairs and retrofits. This interim request system will be replaced by Cityworks software, but it has contributed to a smooth and efficient work request system within the City's building inventory.

The TCC team has a crew of seven full-time Recreation Facility Attendants who maintain the Field House facility during day-to-day operation and also prepare the facility for the many annual events that take place every year.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Facilities

PRCS currently has a building inventory of 50 buildings and structures that are actively maintained, including the fire stations, the RCMP detachments (South and North Shore), and the City's busy community halls. These community facilities are hubs of community-initiated recreation and cultural programs, and over 130 community groups call these facilities home. Staff within the Recreation and Civic Facilities Section are actively engaged with the user groups to ensure their facility needs are being met.

• Heritage House; • Hal Rogers Kinsmen Centre; • Parkview Activity Centre; • Valleyview Hall; • Yacht Club; • Youth Centre; • Museum; • Old Court House; • City Hall; • Fire Stations Nos. 1-7; • RCMP Detachments (North and South Shore); • Cunliffe House; • West Highlands Building (future Community Hall); • Storage Bunkers; • All City Shops; • Public Works Centre Administration Building; and • Numerous sheds and other structures.

2013 Highlights

Renovations and improvements to the Heritage House kitchen were well-received by the user groups and resulted in more space and better access within the kitchen area. Improvements to cabinetry provided much better access to the sound system, resulting in easy operation of the sound system by the groups. Previously, these groups had to set up and take down the supplied system, now they simply turn on the power and use the system.

Renovations to the Yacht Club's bar area improved the functionality of this popular hall. The Yacht Club is heavily used for wedding receptions, and these user groups were very appreciative of the improvements to the facility.

2013 also saw the final installments of Lotus Pro ozonated water dispensers in City buildings, allowing Caretaker staff to clean most of the buildings with little to no commercial cleaning products.

An AED was installed in the Heritage House Upper Lounge in late 2013 in response to user group input. Heritage House is home to more than 30 seniors' groups and is an active hub for their social and recreational needs. The City will work with these users groups in early 2014 to provide instruction on how to use the AED in conjunction with the Aquatics Program Section.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Pools

Programming and maintaining the City's aquatic facilities (Canada Games Pool, Westsyde Pool, outdoor pools, and beaches) for the general public and competitive programs. These programs include recreational swimming, water safety programs, fitness, and skill development.

Did you know?

In July 2013, Kamloops lifeguards deployed an automated external defibrillator (AED) during a rescue of a person who had suffered cardiac arrest while swimming at the Canada Games Pool. The survivor is now a graduate of the Strategic Health Alliance's Vascular Improvement Program.

Did you know?

In partnership with School District No. 73, 900 grade three students participated in the Swim to Survive Program. Kamloops aquatics received an $11,700 grant to deliver this initiative.

Did you know?

In 2013, 382 kids celebrated their birthday with a pool party.

Did you know?

In 2013, over 1,000 books were distributed, at no cost, to children in Kamloops through the Bright Red Bookshelf program at TCC and Westsyde Pool.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Glen Cheetham - Aquatics Program Supervisor

The Aquatics Program Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for ensuring that every visitor to our pools or waterfront enjoys a safe and positive aquatic experience.

The Aquatics Program Supervisor leads a team of approximately 50 Lifeguards, Deck Leaders, and Aquatic Coordinators to support and deliver aquatic programs and events at Canada Games Aquatic Centre and Westsyde Pool and Community Centre, two year-round indoor pools, (Brock Pool and McDonald Park Pool), two seasonal outdoor pools, and the Riverside Park summer lifeguard service.

Programming and Services

The lifeguard team provides safety supervision and water safety education to the many thousands of people who visit our pool each year.

2013 Highlights

• The aquatic team attended a bullying prevention workshop from the Canadian Red Cross RespectEd Program courtesy of funding from the Stollery Charitable Foundation. • City pools hosted three Mother Goose swims, attracting a total of 152 participants. • On February 26, all City lifeguards sported pink for national Pink Shirt Day. • Thousands of Kamloops kids enjoyed the annual Spring Break event March 18-22, as well as many other seasonal themed special events. Popular in 2013 was the Canada Games Pool's monthly Dim Swim and Westsyde Pool's weekly Wacky Wednesday. • Hosted the Prospects West Swim Camp, a national-level training camp attracting 100 western Canadian swimmers and showcasing the City's facilities and its equipment. • Hosted the NCAA High Performance Water Polo Camp, which attracted 60 women vying for university scholarships across North America. • Swimming venue for the BC Seniors Games with over 160 seniors. Received great feedback on the professional conduct of club officials and the caliber of the facility. • Welcomed the Bright Red Bookshelf program to TCC and Westsyde Pool, providing children books to read when visiting or to take home. A legacy of the 2010 Summer Games, the program is a Literacy in Kamloops (LinK) initiative.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

• Installed new therapy stairs at the Canada Games Pool and Westsyde Pool to enhance accessibility to the main tank, particularly for those with mobility challenges. • Acquired new features, including aquatic basketball hoop and water walkway at the Canada Games Pool and Westsyde Pool. • Launched the Not Another Code Brown public education campaign to promote public health and reduce frequency and impact of fecal accidents in City pools. • The Kamloops Classics Swim Club assumed responsibility for delivery of the Masters Swim Program, with the goal of enhancing the program and attracting new events. • Launched an aquatic marketing campaign targeting key demographics and promoting swimming as a positive lifetime activity.

Customer Comments

"Just got back from the kids swim lessons at Westsyde pool. I need to say that the young people you have teaching classes are fantastic. I continue to be impressed with how they interact with the kids and how they handle different situations. Your staff seems to be doing a great job at recruiting and teaching. Please pass on our appreciation." Dion, Westsyde Pool, January 2013.

"I am turning 59 next week. [I] have swam competitively since [I was] 8 years old. Want to tell you how much I appreciate this pool and the staff that keep this one of the best facilities I have seen. Thank you!" Sandy, Canada Games Pool, May 2013.

"I really enjoy the 12:30-6:30pm lap & leisure swim. I've devoted Mon/Wed/Fri to swimming. It's helped me with my weight and I have no more muscle pain. I am even thinking of stepping it up and doing another day." Brianne, Westsyde Pool, November 2013.

"I was in the pool...and left my flippers on the deck. When I looked up a man was walking away with my flippers. I let the male lifeguard know and he graciously went into the locker room and retrieved them. Most appreciated." Shawna, Canada Games Pool, November 2013

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2013 Parks, Recreation, and Cultural Services Department Annual Report

2014 Initiatives

• Kamloops aquatics is partnering with the Sk'elep School of Excellence to deliver the Swim to Survive School Program to its grade three students. • In addition to the City's annual events, Kamloops aquatics is hosting the Swim BC AAA Provincial Championships, Synchro Canada Espoir Junior Nationals, and the BC Summer Swimming Association Provincial Championships. • Continue working to expand the City's cardiac safe community goal with the acquisition of more public access AEDs. • Conduct a review of the Canada Games Aquatic Centre's peak-time capacity to identify opportunities for future program development.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Tournament Capital Centre

A program to maintain TCC, which includes the Canada Games Aquatic Centre, the Fieldhouse, the Wellness Centre, the gymnastics club, and meeting rooms.

Did you know?

The Tournament Capital Ambassadors, consisting of ten volunteers aged 50 years or better, are committed to positively impacting the lives of Kamloops citizens by promoting active aging and healthy lifestyle change. The Ambassadors volunteered 1,378 hours in 2013 at various Did you know? events and programs, as well as providing tours and The City hosted 4,000 participants at information for TCC visitors. the 2013 BC Seniors Games banquet on the floor of the Fieldhouse.

Did you know?

In 2013, the Strategic Health Alliance had in total 7,223 patient visits at TCC for exercise and 692 new patients enrolled for exercise programming.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

The goal of TCC's front line staff, made up of 21 Customer Relations Representatives, is to provide excellent customer service so that customers' experiences, whether in the gym, track, or pool, are great ones. Booking space for a birthday party, sporting group, or event can be done through one of the team of Recreation Assistants who are happy to guide through the process and create permits.

The TCC team has a inside crew of seven full-time Recreation Facility Attendants who maintain the Fieldhouse facility during the day-to-day operation and prepare the facility for the many annual events that take place every year.

The fitness operations team includes 20 contract staff who are certified in fitness leadership, weight training, first aid, cardiopulmonary resuscitation (CPR), and AED use. Their responsibilities include overall supervision and first aid in the gyms and Fieldhouse, as well as cleaning and organizing of gym equipment. The City's experienced and knowledgeable Gym Attendants provide excellent customer service, ensuring patrons are exercising in a safe, healthy, and enjoyable environment.

TCC is home to PacificSport, Sage Sport Institute, TRU Athletics, TCC Café, Commercial Aquatics (swim and fitness retail store), Kamloops Track & Field Club, and Kamloops Trampoline and Gymnastics Centre, as well as a number of swimming-related groups headed up by the Classic Swim club.

Programs and Services

TCC is home to a range of recreation programs and services for citizens interested in improving their health. Whether you have been diagnosed with a chronic disease or you are an Olympic athlete, the City's programs and services provide Kamloops citizens with the opportunity to learn about healthy living and to improve their health.

TCC is home to programs offered through the SHA, a partnership between the City and Interior Health. The City's primary role is to assist Interior Health with rehabilitative exercise programming and building capacity through facility use, staffing, and graduate program development. In 2013, SHA programs had over 7,000 visits.

To improve accessibility and create more space for training, the City has made a few changes in the Wellness Centre, Athlete Performance Centre (APC), and upper corridor. Spin bikes were moved to overlook the Fieldhouse and track outside the APC, racks were installed to hang equipment, the doors to the APC were removed, and rubber flooring was installed in the corridor outside the Wellness Centre and APC. In 2013, the City added new equipment, including a stepper, a treadmill, a crossover machine, a leg extension and curl machine, and a Kinesis station.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

To ensure youth are familiar with gym equipment, exercising in a safe manner, and understand weight room protocol, the City offers free drop-in weight room orientations with a certified Gym Attendant. All youth ages 12-17 must complete a weight room orientation prior to using gym equipment in the Easy Line circuit area, Wellness Centre, or APC. Upon completion of the orientation, youth ages 12-14 years may use the gym equipment under the direct supervision of a paying adult (18+) and youth ages 15+ may use the gym equipment without supervision.

Did you know?

Between TCC and Westsyde Pool and Community Centre, 498 youth completed weight room orientations. Additionally, in partnership with SD73 and TRU, over 130 students (high school and university international) completed weight room orientations.

From Early Years Sport and Splash to Active Aging Zoomer Zip and Aquatic Gentle Fit to adapted spin classes, TCC offers a range of programs for Kamloops citizens. Whether you are three or 93, there is something for you to do at TCC. Preschoolers can enjoy play and sports programs that focus on the development of FUNdamental movement skills, which will provide the foundation for physical activity. Youth and adults have access to over 114 registered fitness classes annually, including spin and yoga. New to TCC this year was Adapted Spin. In partnership with the Kamloops Adapted Sports Association (KASA), the City was able to include a handcycle in the spin studio. Furthermore, KASA offers beginner and advanced wheelchair basketball at TCC. Active agers programming includes yoga, Osteofit, and cardiovascular and strength training. Other programs include:

• Value added - five per week over lunch; • Gentle Circuit - five per week, serving an average of 18 participants per class; Drop-in basketball and table tennis; and • Legacy program from the awarded Age-friendly Community Planning and Project Grant, which provided access to participants of several seniors home to supported walking on the indoor track at TCC in conjunction with the Tournament Capital Ambassadors.

2013 Highlights

• 31,000 passes sold at TCC this year.

• Hosted the Opening and Closing Ceremonies of BC Seniors Games, including a banquet in the Fieldhouse for 4,000 participants.

• Ambassador program expanded to include facility tours and information booths in the Fieldhouse.

• Sports Hall of Fame expanded to upper concourse.

• Over 2,000 fans came to the BC Lions Fanfest.

• Celebrated the City's first Customer Appreciation Week, which included community vendor booths, snacks and refreshments, a kids fun zone, fitness classes, daily draw prizes, and a family play package.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

• In partnership with SD73, the inaugural Health Literacy Forum was held at TCC where 500 grade six students participated in workshops that focused on how to train and feed your brain, teamwork while you play, and physical literacy.

• In September, Kamloops lifeguards and Wellness Centre Gym Attendants provided pool safety and weight room orientations to over 70 international students participating in SD73's International Student Program.

2013 Event Highlights

• Hosted the inaugural Kamloops Indoor GranFondo and Family Festival on February 10. Partnerships included the MS Society, Interior Grasslands Cycling Club, and PacificSport. The event provided an opportunity for families to engage in arts and crafts, science, sport and dancing demonstrations, cycling events, family portraits, and interactive games. There were 55 cyclists riding throughout the day and close to 600 children participating in various activities. Canadian Olympian Catharine Pendrel was on site interacting with participants and sharing her stories as a championship cyclist. The event raised over $7,000 for the MS Society.

• As a legacy of the Rick Hansen 25th Anniversary Relay, Kamloops celebrated the Many in Motion campaign, which highlighted local organizations working with people with disabilities. For the month of March, patrons were encouraged to record their total kilometres walking, running, or rolling around the track. Kamloops achieved the goal of 18,000 km, which is the total number of people with a disability in the Thompson-Nicola Regional District.

• Celebrated the inaugural National Health and Fitness Day on June 1 with a free fitness class at TCC, enjoyed by over 100 participants. Several health professionals from local fitness centres, yoga studios, and Pilates studios, came together to provide an opportunity for citizens to participate in an outdoor fitness class. Senator Nancy Greene Raine gave a warm welcome and encouraging message, while MLA Terry Lake and Councillor Nelly Dever both participated in the class.

• For the third year, the BC Lions hosted Fanfest on June 9 during its training camp in Kamloops. The event provides an opportunity for citizens to interact and enjoy a day with the BC Lions. Over 2,000 citizens attended the event and helped raise money for Kamloops Minor Football, and over 160 minor football players got to "learn from the pros" on the field with the BC Lions.

• National Seniors Day on October 1 was an opportunity to celebrate and honor seniors in the community. Local sport organizations representing pickleball and table tennis provided demonstrations and an opportunity for seniors to try their sport. Over 200 seniors were welcomed by Mayor Peter Milobar and Councillor Pat Wallace.

• In partnership with SD73, the inaugural Health Literacy Forum was held at TCC where over 500 grade six students and 76 secondary student mentors participated in workshops that included: Training Your Brain, Feeding Your Mind, Play is the Way, and Physical Literacy - Fundamental Movement Skills. Students were given a Health Literacy bag and received items and resource material for reference when they return to school.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

2014 Initiatives

• Continue to explore opportunities to improve accessibility in the Easy Line area and in the gyms.

• Implementation of a health and wellness bulletin board to improve communication and information sharing with TCC patrons.

• Development of a patron profile display that will be updated quarterly. This display will feature a patron whose lifestyle has been positively impacted and improved through his/her experience at TCC.

• Explore innovative solutions to maximize the opportunity for all users of the Fieldhouse and court space.

• Investigation of new pass handling computer software.

• Address traffic flow challenges at the customer service counter.

Did you know?

TCC offered 114 fitness classes in 2013, serving a total of 1,216 participants.

Did you know?

In 2008, TCC's first full year of operation the City sold 14,500 passes; four years later, 31,000 were sold.

Did you know?

The oldest active ager at TCC is a 98 year old who uses the track on average three times a week.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Cultural Services

Since implementation of the Cultural Strategic Plan in 2004, the goal has been to advance the five key strategies outlined in the plan:

• Focus on heritage: celebration, commemoration, and preservation; • Cultural presentation and development; • Marketing, cultural tourism, and economic development; • Cultural infrastructure; and • Culture and education; building a learning community.

Did you know?

There are 15 public art sculptures and 15 murals in Kamloops. Did you know?

Kamloops Festival of the Performing Arts and Theatre BC Mainstage are two of the longest celebrated festivals in the province.

Did you know?

Celebrating 20 years, Music in the Park is a concert series that was created from the 1983 Canada Summer Games, in partnership with the BC Lottery Corporation, to give residents and visitors an opportunity to enjoy free, family- and youth-friendly entertainment in a beautiful outdoor setting at the Rotary Bandshell at Riverside Park.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

The Arts, Culture, and Heritage Coordinator reports to the Recreation, Social Development and Culture Manager and is responsible for the planning, promotion, and implementation of arts and culture programs for the community. This position also plays a very important role in liaising with City resources to support community events that the residents of Kamloops look forward to, such as Unplug and Play Family Literacy Week, Daily News Boogie, Canada Day, Music in the Park, Culture Days, and Choral Rhapsody.

2013 Highlights

2013 Daily News Boogie was one of the largest walk/run events held in Kamloops with 2,464 participants. This annual fundraiser event contributes 10% of the registration fees to support the Boogie the Bridge Cultural Fund (BBCF), which was established in 2005. Since 2007, the BBCF has awarded over $32,739.05 to support local children and youth in cultural programs and workshops.

The Kamloops Art Gallery, in collaboration with the City and enthusiastic community volunteers, organized an interactive project to transform downtown Kamloops into a large scale public art work to celebrate the 2013 BC Seniors Games, which are hosted by the City August 20-24. The group yarn bombed 148 trees on Victoria Street between 1st Avenue and 5th Avenue.

The Coordinator took more of an active role in promoting Culture Days in Kamloops. Culture Days were founded in 2009 as a non-profit organization dedicated to building a national network of cultural connections devoted to providing Canadians with opportunities to participate in, and appreciate, all forms of arts and culture.

The City and the Kamloops Art Gallery were successful in a Cultural Properties application to the federal government and as a result have a Peter Hide statue, which has been installed on the corner of 2nd Avenue and Victoria Street that is called "After Rome". A sculpture for the roundabout at Third Avenue and Lorne Street had been commissioned. "Rivers" by Michael Nicoll Yahgullannaas will be installed in February 13, 2014.

There is also a call-out for a new Riverside Park entrance sign with artistic feature.

• Celebrated 20 years of Music in the Park.

• Continue growth in all of the festivals hosted locally: - Kamloops Festival of Performing Arts; - inaugural THRiVE Festival (BC Living Arts); and - Theatre BC Mainstage Theatre Festival.

• 16th Annual Choral Rhapsody with local choirs of Kamloops.

• Yarn bombing of 148 trees on Victoria Street between 1st Avenue and 5th Avenue in honour of the BC Senior Games.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

• Promoted growth of arts, culture, and heritage through a number of grants and service agreements with the major professional organizations contributing $1,218,185 to: - Kamloops Art Gallery; - Western Canada Theatre; - Kamloops Symphony Orchestra; - Kamloops Arts Council; - Kamloops Heritage Society; - Kamloops Multicultural Society; - Sagebrush Theatre; - Music in the Park; - Project X; and - BC Living Arts.

• Supported emerging artist and organizations through education and promotional of a cultural calendar, contributing $119,000, in addition to $7,500 in BC Festival of the Arts Legacy Grant and $30,000 in Community Arts Grants in 2013 to: - Arnica; - Kamloops Arts Council; - Kamloops Central Business Improvement Association (KCBIA); - Kamloops Interior Summer School of Music (KISSM); - Project X Theatre Productions; - Kamloops Festival of Performing Arts; - German Liederkris Choir; - Vivace Choral; - South Kamloops Secondary School – Arts Department; - Music in the Park at McDonald Park - Kamloops Heritage Society; - Federation of Canadian Artist; - Theatre BC/Mainstage; and - Numerous individual artists.

• ISC concerts and special events include management of events contracts:

- Jelly Events; - International Crowd Management; - Ticketmaster; - Compass Foods; and - Blazers Boosters (ushers).

• ISC professional show revenue in 2013 was $434.333.00.

Cultural Committees

The Arts Commission is a Council appointed committee that meets monthly to act in an advisory capacity to Council and the Chief Administrative Officer in all matters pertaining to the arts. As well, the commission evaluates and makes recommendations quarterly on the BC Festival of the Arts Legacy Grants, and evaluates and makes recommendations annually on Community Arts Grants.

The Heritage Commission is a Council appointed committee that meets monthly to act in an advisory capacity to Council and the Chief Administrative Officer in all matters pertaining to heritage, including education, recognition, and preservation.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

2014 Initiatives

• Advance renovations at the Old Courthouse.

• Support for the North Shore Business Improvement Association in further developing Overlanders Days.

• Public Art installation of "Rivers" by artist Michael Nicoll Yahgullannaas at the corner of 3rd Avenue and Lorne Street roundabout.

• Advancement of the discussion and concept plan of the New Performing Arts Centre.

Did you know?

The Canada Day Celebration is organized by the Kamloops Multicultural Society and Kamloops Art Council in partnership with the city of Kamloops since 1994 and consistently draws over 30,000 visitors.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Social and Community Development

To encourage and assist in the development of social action strategies that strengthens and enhances the well-being of our community.

Did you know?

Youth Against Youth Homelessness (YAYH), a steering committee of local youth, created a short film on youth homelessness in partnership with Mastermind Studios in the fall of 2013. This video has been shared internationally and can be seen at yayhkamloops.weebly.com.

Did you know?

The City of Kamloops continues to reach out to specific populations with programming and support. Accessible recreation has created opportunities for persons with disabilities to participate in various activities and nurtures partnerships to make sure variety and choice ARE available to residents.

Did you know? Did you know?

The City co-hosted an Affordable Housing The Affordable Recreation for Development Forum with the Kamloops Community Health (ARCH) Housing Board in November. Over 100 program provided recreation developers; builders; bankers; business opportunities for over 1,300 persons; non-profit service providers; and Kamloops residents. representatives from municipal, provincial, and federal government participated in this highly successful event focused on building a "road map" to affordable housing Did you know? development in the community. The City is the local administrator for federal Homelessness Partnering Strategy (HPS) funds in the community. The City receives approximately $494,000 in HPS funding per year. This Community Entity role also includes providing administrative support to HomeFree (formerly known as the Kamloops Working Group on Homelessness), the community advisory board that decides on the allocation of HPS funds.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Jennifer Casorso - Social and Community Development Supervisor

The Social and Community Development Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for the actions and priorities of the Kamloops Social Plan: housing and homelessness; safe places, alternative transportation, and environmental health; children and families; youth issues; Aboriginal community; building social agencies and community capacity; and health and addictions. This position involves participation in a variety of social and community committees, as well as the development of partnerships throughout the City and oversees:

The Social and Community Development Supervisor oversees one full-time position and one full-time contract position:

• Community Development Coordinator; and • Project Manager - Housing and Homelessness.

Programming

Social and Community Development

As a municipality, the City has the opportunity to engage with the community and community agencies to identify community needs and help ensure that the needs of community members are met. This is accomplished through several areas, namely housing and homelessness; programming for youth, children, and families; health and addictions; and supporting the building of social agencies and community capacity. The primary focus is livability and ensuring the community maintains a high quality of life while meeting the challenge of a growing community.

Community development is responsible for liaising with community organizations and supporting capacity building in our community, which includes working closely with community associations and agencies to identify gaps in programs and services, and coordinate the ARCH program.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Housing and Homelessness

The City of Kamloops is the local administrator and system planner for federal Homelessness Partnering Strategy (HPS) funds in the community. The City receives approximately $494,000 in HPS funding per year through an agreement with the federal government (Employment and Social Development Canada, formerly HRSDC). This "Community Entity" role also includes providing administrative support to HomeFree (formerly known as the Kamloops Working Group on Homelessness), the community advisory board that decides on the allocation of HPS funds.

2013 Highlights

Social Planning Grants

The 2013 Social Planning Grant fund of $70,000 was allocated to the following community agencies:

2012 2013 Total Requested $226,303 $149,753 Total Applicants 25 24

Seniors Outreach Society - Special Project/Operational $5,000 Health Arts Society $2,000 Centre for Seniors Information $3,000 Zone 8 BC Senior Games $500 Kamloops Women's Resource Group Society $1,113 Kamloops and District Elizabeth Fry Society - Special Project $1,200 Kamloops and District Elizabeth Fry Society - Operational $2,000 Thompson Shuswap Master Gardeners Association $1,147 Secwepemc Cultural Education Society $4,000 Community Futures Development Corporation of Thompson Country $2,500 Kamloops Brain Injury Association - Special Project $2,500 Kamloops Brain Injury Association - Operational $1,000 Kamloops United Church $3,500 Kamloops Food Policy Council $4,000 Kamloops and District People In Motion $4,000 Interior Community Services - Community Kitchens $5,000 New Life Mission $6,000 Kamloops Family Resource Society - Operational $5,040 Lii Michif Otipemisiwak Family and Community Services $6,000 Kamloops Food Bank and Outreach Society $13,500 Total $72,000 * Grant fund is $70,000; however, a recipient from 2011 returned funds after not being able to fulfill original grant objectives.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Social Planning Council and Advisory Committees

The advisory committees play a key role in advising Council of emerging issues in the community related to the focus areas of the Social Plan. This year's highlights include:

• Reviewing and evaluating the 2013 Social Planning Grant applications as noted above; • Responding to referrals from the Development and Engineering Department related to liquor licensing and various development applications; • Endorsement of the Community Plan for a Public System of Integrated Early Care and Learning (aka $10 a Day Child Care Plan); • Recommendation for Council to support a $46,000 allocation from the Affordable Housing Reserve Fund for the Kamloops Brain Injury Association for a housing development to support people with disabilities; • Participation in a community discussion regard Sarah Hacala's book "Saving Civility"; • Received recognition for participation in the first Gambling Awareness Week held in January and hosted by BCLC; and • Supporting Community Safety and Enforcement in the allocation of Yellow Meter Program funds into the community.

Youth, Children, and Families Advisory Committee

• Four meetings in 2013; • Provided feedback on the Area Agricultural Plan from the perspective of youth, children, and families; and • Discussed and provided feedback on the Coalition of Child Care Advocates of BC and Early Childhood Educators of BC $10 a Day Child Care Plan.

Seniors Advisory Committee

• Seven meetings in 2013; • Participated in a working group for the 2013 BC Seniors Games that were held in Kamloops; • In partnership with United Way and Chartwell Select Renaissance Retirement Residence, developing content for a workshop targeting adults supporting their aging loved ones; • Provided feedback on the Better at Home Program that is supported by the Seniors Outreach Services Society; and • The committee shared information on how to increase the engagement level of seniors for Responsible Gambling Awareness week in February 13, 2014.

Diversity Advisory Committee

• Four meetings in 2013; • Provided feedback on the Welcoming Communities initiative that is supported by the Kamloops Immigrant Service; • Provided feedback for BCLC's Responsible Gambling Awareness Week and working with BCLC to develop content for various populations; and • Hosted a booth at Canada Day celebration to promote awareness of the Social Planning Council and Advisory Committees.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Mayor's Advisory Committee for Persons with Disabilities

• Four meetings in 2013; • Provided feedback on the Area Agricultural Plan from the perspective of persons with disabilities; • Developing marketing strategies for promoting accessibility to the business community; and • Advocating on behalf of persons with disabilities to ease the process for applying to the new federally funded Registered Disability Savings Plan for persons with disabilities.

Healthy Communities Initiative

The City received a grant from the BC Healthy Communities Initiative for the purpose of supporting staff awareness and understanding of creating healthy communities in partnership with Interior Health. A four-part workshop series was developed, with the first workshop in November 2013 and the remaining three in January and February 13, 2014.

Community Associations

In 2013, a number of activities and events took place in neighbourhoods in order to help bring the community together:

• One new community association developed in Sahali; • Community Association Forum in November had over 50 representatives from the various associations in attendance; • Neighbourhood Matching Fund application process simplified and expanded intake from quarterly to monthly; • Lower Sahali Community Association received $1,000 from the Neighbourhood Matching Fund to support hosting a Halloween block party, thus establishing a template for similar events in other neighbourhoods; and • Sagebrush Community Association received $1,550 from the Neighbourhood Matching Fund to support the Cowan Street Park enhancements, which will increase physical activity, accessibility, and neighbourhood engagement through the installation of a paved pathway.

Affordable Recreation for Community Health (ARCH)

• Three new agencies joined: Kamloops Methadone Clinic, My Place - Kamloops Homelessness Action Plan, and Dengarry Professional Services; and • Lowered barriers in application process for Ministry of Social Development and Social Innovation financial confirmation by adding the ability for the applicant to phone the Ministry authorizing approval to release financials to referral agency for ARCH approval.

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2013 Parks, Recreation, and Cultural Services Department Annual Report

Accessible Recreation

• Increased number of adapted programs in partnership with recreation team and community organizations: - adapted yoga; - adapted swimming lessons; - pool party; - introduction to the handcycle; - floor hockey for youth with special needs; - hockey for youth with special needs; • Introduced adaptations to make regular programming more accessible: - handcycle for spin classes; and • Easter Seals Access 2 Pass - a card that helps caregivers identify themselves and receive discounts for various organizations and activities.

Parks and Play

• Created free recreational programming at three Tot Lot parks in Kamloops that were designed to attract families and youth to take advantage of neighborhood green spaces and are offered in partnership with the United Way.

Homelessness Partnering Strategy

Homelessness Partnering Strategy (HPS) funding comes to Kamloops in two streams, a Designated Communities stream and an Aboriginal Homelessness funding stream. Projects funded in 2013 are as follows:

Funded Organization Project Name Funding Period White Buffalo Aboriginal and Aboriginal Family and September 1, 2012-March 31, 2014 Métis Health Society Community Response Project Kamloops Aboriginal Connections Home and Life September 1, 2012-March 31, 2014 Friendship Society Skills Program Interior Community Services Street Outreach September 1, 2012-March 31, 2014 Kamloops & District Seniors At Home Outreach Project September 1, 2012-March 31, 2014 Outreach Services Society Canadian Mental Health Emerald Centre Emergency September 1, 2012-September 30, 2013 Association Shelter New Life Mission Employment Assistance September 1, 2012-March 31, 2014 Services United Way Thompson Community Coordinator - October 1, 2014-March 31, 2014 Nicola Cariboo Life Skills ASK Wellness Centre Sundergreen Apartments February 4, 2013-March 31, 2014 Life Skills Support Program Homelessness Action Week Project Coordinator June 3, 2013-November 30, 2014 2013 Society of St. Vincent de Out of the Cold Program November 1, 2013-March 31, 2014 Paul Affordable Housing Researcher (event costs) November 8, 2013-January 31, 2014 Development Forum

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• On August 20, Council passed a resolution directing Senior Management to advise Service Canada that the City was seeking to continue on as local administrator and system planner for the federal Homelessness Partnering Strategy funds for a five-year term commencing April 1, 2014.

• At the September 10 HomeFree meeting, members voted to recommend the City remain the Community Entity for the upcoming term, confirming this role for the City through March 31, 2019.

Mobilizing Local Capacities to End Youth Homelessness Initiative

In late 2012, Kamloops was selected as one of two pilot communities across Canada in the national Mobilizing Local Capacity to End Youth Homelessness Program (MLC Program).

• On January 22, the City hosted the initial information and planning session to share perspectives and set the stage for the Youth Homelessness Pilot Project.

• In March, the Youth Services and Housing Steering Committee released a report, Kamloops Youth Homelessness and Related Issues, which offered the following results of a survey of 193 youth: - nearly half of youth who have experienced homelessness have been diagnosed with a mental illness; - approximately two-thirds have struggled with substance use issues; and - nearly three-quarters have had Ministry of Children and Family Development involvement in their lives.

• On March 26, the first youth homelessness steering committee meeting for this project was held. Youth Against Youth Homelessness (YAYH) is a youth-led, youth-directed committee learning about homelessness and housing issues in weekly meetings and through a series of focus groups with homelessness and at-risk youth, key interviews with youth workers at non-profit agencies, and other learning opportunities.

• The City, United Way Thompson Nicola Cariboo, Homelessness Action Plan, and the Kamloops Aboriginal Friendship Society offered resources and support to the YAYH team and worked together with the youth in an innovative adult-youth partnership.

• The YAYH team partnered with Mastermind Studios in September and created a short film to share some of what was said by homeless and at-risk youth during the consultations. The video, as well as more information on this initiative, can be found at www.yayhkamloops.weebly.com.

• Presented on the work of YAYH as part of a national youth homelessness panel at the first annual National Conference on Ending Homelessness held in Ottawa October 28-30.

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2013 Highlights

• Supported the Kamloops Food Bank with the temporary use of John Tod Elementary while its main facility was being renovated.

• Finalized design drawings for the redevelopment of John Tod Elementary School.

• Two separate research partnerships with TRU: - investigation on the opportunity for the City to adopt a small renovation for private landlord program utilizing a portion of funds from the Affordable Housing Reserve Fund; project completion date December 2013; and - collection and collation of survey responses from community gardeners as an opportunity to identify where in the city the gardeners live in relation to the community garden they access, the reason why they community garden, etc.; project completion date March 31, 2014.

• Attended the Canadian Housing and Renewal Association's annual National Congress on Housing and Homelessness and participated in an Advocacy Day meeting with MPs and Senators from the major federal parties to share the City's local housing contexts; presented on the initial work of Youth Against Youth Homelessness; and met with local MP Cathy McLeod to discuss the key objectives from Advocacy Day.

• On May 8, the Homelessness Action Plan unveiled two projects: - Kamloops Affordable Housing Needs Assessment 2013, a report that identified the need for affordable housing of approximately 2,222 more units with the bulk of those in the affordable private market rental category; and - ewayKamloops.ca, a one-stop online hub for support services related to homelessness in Kamloops, with entries updated by the program providers themselves to keep information accurate and relevant.

• In partnership with the Homelessness Action Plan, hosted a federal Minister of State for Social Development Candice Bergen for her first round-table discussion on housing and homelessness. Minister Bergen shared her reflections from Kamloops in her opening address to delegates of the National Conference on Ending Homelessness in late October 2013.

• October 14-18 was Homelessness Action Week. This year's event included: - Thanksgiving dinner at the Salvation Army; - a Documentary Night at the Paramount Theatre that featured two short local films, including the short film by YAYH and a longer film on the work of Downtown Eastside street nurses; and, - another well-attended Project Homeless Connect event at Spirit Square, where flu shots, clothing and food, toiletries and hygiene products, and information on services were provided to local homeless individuals.

• In partnership with the Kamloops Housing Board and HomeFree, the City held an Affordable Housing Development Forum on November 14. Over 100 developers; builders, bankers, business persons, non-profit service providers, and representatives from municipal, provincial, and federal government participated in this highly successful event focused on building a "road map" to affordable housing development in the community.

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• On November 19, Council passed a resolution endorsing the Federation of Canadian Municipalities "Fixing Canada's Housing Crunch" campaign. The housing campaign urges the federal government to develop a long-term national housing plan that puts core investments on solid ground, increases predictability, protects Canadians from the planned expiry of $1.7 billion in social housing operating agreements, and ensures a healthy stock of affordable rental housing for Canadians.

• Represented the City and community at the National Learning Community on Youth Homelessness annual meeting November. The Learning Community is a Pan-Canadian network of leading youth-serving organizations working collaboratively to end homelessness in the respective communities and across the country. Kamloops was asked to join the Learning Community through its involvement in the MLC Program. The City currently holds the full member status for the community and acts as an information-sharing conduit between the national and local levels.

2014 Initiatives

• Communication plan and partnership agreements to be developed with the Kamloops YMCA-YWCA and the Boys and Girls Club of Kamloops for the John Tod Community Centre.

• Construction phase of John Tod to get underway in the first quarter of 2014, with an opening date for the community centre of September 1, 2014.

• Research and consultations leading the development of an Urban Agriculture and Food Strategy for the City.

• Develop a five-year ARCH pass for individuals whose circumstances will not change annually.

• Continue to expand the accessible recreation programs and adaptations offered through the City's recreation programming.

• Preparing Accessibility Awareness Workshop for City of Kamloops employees.

• Continuing to develop an informative accessible recreation section in the Activity Guide.

• A youth homelessness action plan for our community will be completed in early 2014 through the YAYH Committee.

• Two new community associations are interested in forming in 2014 - Batchelor Heights and Brocklehurst.

• Launch of new Homelessness Partnering Strategy funding focused on a Housing First model.

• Through the support of the Kamloops Housing Board, host a networking session between non-profit organizations and developers as an opportunity to get to know one another more.

• Release of a developer's package as a resource guide for building more affordable housing in the community.

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Health and Sport Development

Providing programs and services that enhance the health and wellness of Kamloops citizens and increase leisure and educational opportunities.

Did you know?

Over 700 preschool-age children participated in physical literacy programming in 2013. In these programs, children learn to run, jump, throw, catch, and balance.

Did you know?

Over 500 active agers (55+ years) participated Did you know? in public skating,

drop-in hockey, and/or New fitness programs stick and puck programs. were added in several community centres around Kamloops, including Barnhartvale Did you know? Hall, Juniper Ridge

Elementary School, That the City hires Red Valleyview Hall, the Seal Certified Chefs to Yacht Club, and Hal teach its community Rogers. cooking programs.

Did you know? Did you know?

35% of fitness classes offered in 2013 In 2013, 23 fitness classes were were either full or had greater than offered in community centres around 75% registration (for a total of 68 Kamloops, which represents a 27% classes). increase from 2012.

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Staff Summary

Linda Stride - Recreation, Health and Wellness Supervisor

The Recreation, Health and Wellness Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for managing the development and implementation of comprehensive health and wellness, sport, and recreation strategies, programs, and services in Kamloops. The position represents the City's interests in various partnerships, such as Interior Health, SD73, PacificSport, and the Kamloops Sports Council.

Four full-time staff report to the Recreation, Health and Wellness Supervisor:

• Exercise Specialist; • Healthy Living and Wellness Coordinator; • Active Living Coordinator; • Sport Development Coordinator; and • 20 part-time term employees in the Wellness Centre at TCC and approximately 100 part-time term employees, contract staff, and volunteers for recreation, health, and wellness programs.

Building a healthy community requires committed partnerships and collaboration. The Recreation, Health and Wellness Supervisor has established strong partnerships with provincial and local recreation, sport, health, and wellness organizations in the comprehensive development and delivery of programs and services. The Recreation, Health and Wellness Supervisor manages service agreements and contracts with Interior Health, PacificSport, and the Kamloops Sports Council. This portfolio provides overall management and operation of the fitness centres at TCC and Westsyde Community Centre.

2013 was an exciting year for health and wellness in Kamloops. The City celebrated the inaugural National Health and Fitness Day on June 1 with a free fitness class at TCC, which included over 100 participants. In partnership with SD73, the inaugural Health Literacy Forum was held at TCC where 500 grade six students participated in workshops that focused on how to train and feed your brain, teamwork while you play, and physical literacy. Recognizing the importance of accessibility and inclusion, the City has made a few changes to TCC and developed two new fitness classes, Adapted Spin and Adapted Yoga.

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Canadian Sport for Life (CS4L) is a national initiative where physical literacy, excellence, and being active for life are encouraged in every community. Striving to become a physically literate community, the City recognized the importance of teaching fundamental movement skills at the early ages and educating parents and instructors. In 2013, the City educated its Early Years instructors in Fundamental Movement Skills and Run, Jump, Throw. The City's Tots Soccer programs piloted the instruction and measurement of physical literacy skills.

Exercise Specialist Programs and Services

Coordinates programs and services for specialized populations in the community. This position works closely with health agencies in the community and is the primary liaison with Interior Health for the Strategic Health Alliance (SHA).

The Exercise Specialist works closely with a team of kinesiologists to develop and deliver rehabilitation programs. Direct referrals are received from the Insurance Corporation of British Columbia, physicians, extended medical providers, and law offices.

SHA is a formal partnership between the City and Interior Health that was established in 2007. The City's primary role in the alliance is to assist Interior Health with rehabilitative exercise programming and building capacity through facility use, staffing, and graduate program development. In 2013, SHA programs experienced over 7,000 visits.

In 2013, emphasis was given to the refinement of program and policy development in many SHA programs, including the addition of a mental health and substance use component in the On Track program. Furthermore, strategic planning for community engagement was a priority with a focus on continued growth and increasing awareness of the Keep On Moving project. In 2014, emphasis will be on developing a flow for graduating patients of the SHA's exercise programs into community exercise options.

Strategic Health Alliance Highlights

Vascular Improvement Program

Approximately 43% of Vascular Improvement Program(VIP) (cardiac rehabilitation) participants continue their exercise with the graduate program, And the Beat Goes On. The graduate program was developed for individuals who complete the exercise component of VIP and aims to engage participants in long-term activity. In 2013, the VIP and the Beat Goes On saw over 3,500 participant visits.

Lung Health

Approximately 22% of Lung Health (pulmonary rehabilitation) participants continue their exercise with the graduate program, Breathe On. The graduate program participants have created participant-led initiatives, including a Saturday walking club, social gatherings, and a phone tree for exercise program absence. In 2013, Lung Health and Breathe On saw over 2,000 participant visits.

Participant Testimonial

"Without this program, I'm not sure where I would be. I can now leave my house with confidence."

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On Track

On Track is a 10-12 week, supervised exercise program with a goal of reducing cardiovascular risk and improving mental health through lifestyle change. Weekly sessions include aerobic conditioning through indoor track walking, with access to all trackside equipment and a strength and stretch component. On Track focuses on weekly goal setting and action planning to promote long-term exercise success. In 2013, On Track saw almost 800 participant visits.

Research indicates a significant decrease in depression and anxiety and an increase in mood with regular, moderate physical activity. Interior Health's Kamloops Mental Health and Substance Use program has provided a clinician to the On Track program to address mild to moderate depression and anxiety, which is a risk factor for cardiovascular disease. Participants in the On Track program have reported an average of 32% decrease in depression.

Program Testimonial

"Recently, one of our Elderly Services clients participated in the "On Track Program".

In general, it is challenging to get older adults to participate in group activities especially those that involve both a physical and psychological component.

Our client reported that the staff were very helpful in engaging, encouraging and instructing them in how to manage their anxiety. They found it easy to return week after week and were able to incorporate change into their day to day life. Their exercise tolerance has improved significantly. They have not felt this well physically, in a long time. Family report positive shifts in depressive and anxious symptoms as well as an increase in socialization. The client is now looking at how they can expand what they have learned into different areas of their life. A definite success."

Dr Barb Prystawa

Sensational Survivors

Sensational Survivors is a cancer-specific exercise program for women that provides participants with safe exercise options during all stages of treatment and recovery. Sensational Survivors became a member of the British Columbia Cancer Rehabilitation Network in 2013. The BC Cancer Interest Network is a network of physiotherapists and exercise therapists working with cancer survivors. The network aims at keeping its members up-to-date on the latest research and guidelines for exercise and cancer. In 2013, Sensational Survivors saw almost 300 participant visits.

Participant Testimonial

"Because of Sensational Survivors, I feel like a part of a very special group of brave women. I have been given the confidence to face the world and the strength to live my life again."

Keep On Moving

Keep On Moving is a multi-faceted project developed and delivered through the SHA. The project provides criteria for safer exercise options in fitness classes. Keep On Moving also offers a 12-hour education course for fitness leaders. The curriculum discusses chronic disease and exercise as it relates to the risk and benefits of exercise. The course provides 12 continuing education credits to fitness leaders. In 2013, 23 Keep On Moving designated fitness classes were offered at City facilities. T:\PRCS\ADM\REP\2014\Annual Report 2013.docx 73 February 13,135 2014

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Healthy Living and Wellness Programs and Services

Coordination of health and wellness programs and services for citizens of all ages and abilities in the community. This position works closely, and often acts in a consultative capacity, with community and health and wellness organizations.

The Healthy Living and Wellness portfolio saw development, innovation, and refinement of programs in 2013. A strategic planning approach was taken to expand and enhance fitness program services and included targeted populations, including expectant mothers (Aquanatal), as well as those with a disability (adapted spin classes). Furthermore, programming was added to outlying community centers to increase accessibility within existing neighborhoods, reducing the barriers to participation and improving livability.

Several events were held over the year in celebration of health and fitness, with a showcase first annual National Health and Fitness Day in June. Further initiatives included the creation of a legacy program from the awarded Age-friendly Community Planning and Project Grant, which provided access to participants of several seniors home to supported walking on the indoor track at the TCC in conjunction with the Tournament Capital Ambassadors.

Program Highlights

Aquanatal

This exciting new program is held in an aquatic environment to help women successfully gain strength, improve range of motion, and prepare the body for childbirth. Specifically offered at the Westsyde Community Centre due to its desirable water temperature, this program has successfully run with three separate classes, serving 22 participants.

Adapted Spin Classes

In partnership with Kamloops Adapted Sports Association, two spin classes were piloted in the fall of 2013, each offering the availability of one handcycle for use for athletes with a disability. By integrating a handcycle into mainstream fitness classes, accessibility for programs is increased. Further expansion into existing spin classes and future program opportunities will continue into 2014.

National Health and Fitness Day

The inaugural National Health and Fitness Day was held on June 1 at TCC. In celebration of the event, a large, community-based exercise class was held along with other activities throughout the day. Senator Nancy Green Raine opened the event with a welcome and was followed by five 15-minute fitness segments taught by a variety of instructors from the Kamloops community.

This event brought together 12 fitness instructors representing ten different facilities in Kamloops. Booths and draw prizes were available, and over 100 participants took advantage of the free class.

Supporting activities included a guided hike in Kenna Cartwright Park, a free Tim Hortons community skate, and swim doctor and family games and activities at the Canada Games Pool.

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February is Heart Month

The third annual February is Heart Month campaign was celebrated in health and fitness programs. Events included an incentive draw for participants in fitness and spin classes, a Happy Hearts Pro-D day swim, and the second annual Healthy Heart Fair. The Healthy Heart Fair and Happy Heart Pro-D day swim were held in conjunction on February 15. Several community agencies participated in this event to increase the awareness for heart and stroke disease, including TRU, BC Ambulance, the Heart and Stroke Foundation, and St. John Ambulance.

Patron Testimonial

"I would like to commend the City of Kamloops for providing us with such an exceptional facility, knowledgeable and amazing staff and inclusive, affordable programs that are available for all ages and abilities." Maureen Bigham, Gentle Circuit Participant.

Active Living Programs and Services

Coordination of recreation programs that contribute to an active community and social engagement for our citizens. This position works closely with SD73, the Kamloops Boys and Girls Club, and other community agencies in the development and delivery of community recreation programs and services.

In 2013, there were a variety of events celebrating seniors through physical activity, recreation, and social engagement. Events like National Seniors Day provided an opportunity for active agers to celebrate with one another and provide education and information for seniors' health and wellbeing, as well as awareness and access to programming.

The Active Living portfolio experienced expansion and enhancement in community wellness partnerships. These partnerships contributed to the growth of cooking and gardening programs, which enhance the overall food security in the community.

Program Highlights

Seniors Picnic

In partnership with the Seniors Outreach Society, the City offered the Seniors Picnic at McDonald Park. The picnic provided an opportunity for seniors to socialize and participate in games and activities. Seniors enjoyed a picnic lunch, bocce ball, tai chi, Zumba® Gold, and Osteofit fitness classes. In 2013, over 200 seniors attended the picnic.

Flu Clinic

The City partnered with Interior Health to provide a flu clinic at TCC. This was an excellent opportunity to provide an additional flu clinic on the South Shore of Kamloops, and it introduced many new seniors to the City's world-class facility and the many recreation opportunities available to them. Over 660 participants attended the clinic.

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Seniors Light Tour

In partnership with Seniors Outreach Society and FirstCanada ULC, the City hosted the 39th Annual Seniors' Christmas Light Tour. The event hosted a bus tour of the community's Christmas lights for 585 seniors. Following the bus tour, seniors gathered at ISC to enjoy dancing and Christmas carols with the Old Time Fiddlers, Djembe Django Drummers, and the Westsyde Secondary Vocal Jazz Choir. The event included over 75 volunteers, including the Girl Guides who provided tea and coffee service. One of the highlights for the seniors this year was having their photo taken in the photo booth.

Participant testimonial

"I wanted to let the City know what an awesome job they did and how well organized the whole event was. I had a great evening and wanted to say thank you. I appreciated it."

Skate Programs

Public skating, drop-in hockey, and stick and puck programs provide families with affordable physical activity and recreation opportunities in a fun and safe environment, particularly during the fall and winter months. The City continued its partnership with Tim Hortons, which sponsored 15 free public skating events that were attended by over 1,200 people.

All three programs gained momentum with the City's active aging (55+ years old) citizens. Over 500 active agers participated in public skating, drop-in hockey, and/or stick and puck.

Sport Development Programs

Coordination of sport development programs and activities for citizens of all ages and abilities in the community. This position is the primary liaison with PacificSport and the Kamloops Sport Council and works closely with provincial and local sport and recreation organizations in the development and delivery of sport programs, physical literacy initiatives, and sport club development.

The Sport Development Coordinator represents the City on the Municipal Physical Literacy Cooperative Committee, which is a provincial body that works to enhance physical literacy, increases public awareness of what good sport should be, consistently and effectively addresses participant attitudes toward fair play and sport safety, and effectively complements community sport. This portfolio also supports delivering quality sport programs by providing training opportunities for instructors and coaches and supports local sport organizations and clubs to enhance capacity and participation.

With the success of Kamloops hosting the BC Seniors Games, we have seen an increase in participation in our sports programs for seniors, particularly in pickleball and badminton. As we continue to see an increase in the seniors demographic in our community, strategic planning for sport development continues as a priority for this portfolio.

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Program Highlights

Sports Day in Canada

To promote sport development and the importance of a healthy lifestyle, the City celebrated Sports Day in Canada on November 30, where over 500 families with children of all ages engaged in sport and physical activity. MLAs Terry Lake and Todd Stone, Mayor Milobar, and Senator Nancy Green Raine were in attendance to provide a warm welcome and encouraging message. The City offered RailJam street hockey on the ISC plaza, and inside ISC the City offered gymnastics, wheelchair basketball, RBC Activation and PacificSport fundamental movement skills. The City was finalist for the BC's Sportiest Community competition, and awarded $1,000 to be used for sports equipment in the community.

Early Years Instructors

In an effort to increase knowledge and improve instruction in the Early Years physical activity programs the City provided education opportunities for its Early Years instructors. Many instructors received training in Fundamental Movement Skills and Run, Jump, Throw.

Physical Literacy – Tots Soccer Program Pilot

Being "physically literate" is defined as an individual that can move with competence and confidence in a wide variety of physical activities and in multiple environments that benefit the healthy development of the whole person. In 2013, the City's Tots Soccer programs piloted the instruction and measurement of physical literacy skills. Parents/caregivers were provided a report card indicating their child's level of physical literacy.

2014 Initiatives

• Continue with education of Early Years instructors in Fundamental Movement Skills and Run, Jump, Throw.

• Partner with PacificSport and local sport organizations in becoming a physically literate community.

• Continue collaborating and supporting SD73 in the development of the Health Literacy Forum and comprehensive school health.

• Continue to develop community partnerships with a shared vision of improving accessibility to health and wellness programs for seniors.

• Collaborate with community health and fitness organizations to establish additional Keep On Moving designated sites in the community.

• Continue expanding health and wellness programs into community neighbourhoods and outlying areas.

Did you know?

Approximately 43% of Vascular Improvement Program (VIP) (cardiac rehabilitation) participants continue their exercise with the And the Beat Goes On, graduate program. The graduate program was developed for individuals who complete the exercise component of VIP and aims to engage participants in long-term activity. In 2013, And the Beat Goes On and VIP saw over 3,500 participant visits.

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Museum

Collecting, preserving, and providing accessible historical information to the people of Kamloops, and collecting, maintaining, and displaying artifacts and archival documents from Kamloops and region for the enjoyment and education of the public, students, researchers, and tourists.

Did you know?

The Kamloops Museum & Archives holds an original Hudson's Bay Company accounts and wages book dating from 1863-1865.

Did you know?

The Kamloops Museum & Archives houses bound and microfilmed copies of local newspapers dating back to 1880.

Did you know?

In 2013, the Kamloops Museum & Archives had over 1,100 students attend school programs with close to 200 teachers, support staff, and parent helpers.

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Staff Summary

Julia Cyr - Museum Supervisor

The Museum Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for the day-to-day operations of the Kamloops Museum & Archives (KMA), including permanent and temporary exhibitions, educational programs, archives, and heritage issues. The Museum Supervisor liaises with a number of community and cultural partners and regional museum and heritage partners and supervises the Curator, Museum Educator, Archivist, and Museum Clerk.

Programming

• Exhibitions, both permanent and temporary (four temporary exhibits); • Adult lecture series, which were attended by 169 people; • Receptions (four in 2013); • Volunteer program, with over 500 volunteer hours donated to the museum; • School programs, 44 classes with 1,294 students and adults attending; • Preschool programs; • Children's programs, with 174 participants; • Kids' and Spring Break Camps; • Guided Museum tours and heritage walking tours, attended by 360 people; • Community outreach events, such as ABC Family Literacy Day, Heritage Fair, and Communities in Bloom; • Birthday parties (21 birthday parties with 158 children); • Archival services, which saw over 381 visitors in 2013; and • Performances.

2013 Highlights

• A principal project completed this year in the Archives was the arrangement and description of approximately 40 archival records and a total of 18 new finding aids.

• KMA has hosted a variety of lectures from "Kamloops Architecture Talk and Tour," and "Infamous Kamloops Criminals Tour", to the popular "Haunted Kamloops" tour in partnership with the Laughing Stock Theatre Society.

• Programming connected to the exhibit "Tried, Tested and Proved: Cookbooks, Family and Tradition" included local artists and historian Trish Sellmer, who lectured on the historical evolution of cookbooks.

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• The exhibit "More Than Just Games, Canada and the 1936 Olympics" featured a lecture from Professor Dr. Richard Menkis from Simon Fraser University.

• KMA has had numerous book launches and signings ranging from "British Columbia's Majestic Thompson River" to "A Steady Lens", followed by "Kamloops: Trading Post to Tournament Capital", co-authored by retired Museum Supervisor Elisabeth Duckworth.

• The opening of the exhibit "Arresting Images, Mug Shots" from the OPP Collection" coincided with the donation of the important Anthony Martin BC Penitentiary collection to TRU, currently featured at the Old Courthouse.

• In support of Kamloops Arts Council's Lumière Lantern Parade, KMA showcased its holiday spirit by lighting up its bay window.

• New to the Archives are the Western Canada Theatre fonds and the Trevor Schubert fonds. Moreover, the Archives has obtained 100 books on the history of the Overlanders, Kamloops, and the Cariboo region.

• On average this year, the Archives had 30-40 on-site research visits per month. It introduced numerous formal procedures for its patron services, including forms for image reproductions requests, image use permission requests, and self-serve digital copying.

• New storage space made at the former Westsyde Elementary School allowed for a large selection of periodicals and magazines to be culled and identified for disposal, the purpose being to refine the quality and improve the relevance of KMA's collection.

• This summer KMA featured "Arresting Images, Mug Shots from the OPP Collection", followed by "The War of 1812 in the West, The Oregon Country Legacy".

• Donations this year included two woven baskets of probable Secwepemc origin and a number of rare trade beads from the West Coast of Canada. Moreover, archival material from the former Royalite Refinery was donated to KMA, as well as a glass sign from the notorious Leland Hotel lounge.

2013 Initiatives

• KMA partnered with the Kamloops Exploration Group (KEG) in developing two free programs, "Mines and Monsters", which hosted 68 students and 13 adults, and "If Mountains could Talk", which hosted 64 students and 9 adults. In addition, KEG hosted "Ask a Geologist" at KMA.

• KMA published "Drawing Parallels: A Children's History of Kamloops".

• The Bicentennial Project, started in 2012, was completed and launched in early 2013.

• To support regular school programming, KMA strived to provide special programs to enhance the curriculum and engage students in history. KMA hosted "Yukon Dan" (Dan Moore), who provided hands-on stations and engaging lessons to students.

• KMA was an integral part of the planning and facilitating of the Regional Heritage Fair in 2013.

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• A dynamic public event was held at Riverside Park on October 17. During the event, Deputy Mayor Ken Christian unveiled a new historical sign interpreting Kamloops' unique role as a point of contact and potential conflict between the United States and Great Britain during the War of 1812.

• In September, Athabasca University student Karen Aird began a 400-hour student practicum placement with KMA. Ms. Aird is currently doing an assessment in consultation with the Curator on the Museum's extensive First Nations collection, with the goal of assessing the collection for authenticity, provenance, and interpretive potential.

• KMA maintains its connection to the British Columbia Museums Association (BCMA). In 2013, the Curator organized the trade show at the BCMA Conference in Parksville, BC.

2014 Initiatives

• As identified among the objectives of the Kamloops Museum & Archives Strategic Plan, KMA is renewing the lobby and stairwell space at its front entrance. The lobby and stairwell will be transformed to create an engaging entry. The improvements will add a contemporary and exciting space to greet and draw the public into KMA.

• KMA is initiating a new collection management policy that will guide and support professional museum practice in the acquisition, preservation, documentation, and interpretation of the Museum's extensive collection of objects and archival material. This initiative will be implemented through the purchase of a new collections management software program. It will provide KMA with a robust and comprehensive system for managing its collections.

Did you know?

The Kamloops Museum & Archives was originally housed in an old log cabin that was the former home of Lolo St. Paul, the Métis fur trader who figures prominently in early Kamloops history.

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Tournament Capital Program

Did you know?

The 2013 BC Seniors Games attracted a record number of 3,742 participants to Kamloops for four days of activities and competition, generating more than $2 million in direct spending!

Did you know?

Tournamentcapital.com receives over 1,000 website visitors each week from Kamloops, BC, and around the world.

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Staff Summary

Sean Smith - Tournament Capital Coordinator

The Tournament Capital Coordinator reports to the Recreation, Social Development, and Culture Manager and is responsible for the coordination of the Tournament Capital Program, including the development of bid submissions for sports events and training opportunities, providing support in planning and organizing events, and confirming tournament logistics. The position is the primary liaison with community stakeholders, including Tourism Kamloops, Tk'emlúps te Secwépemc (TteS), various levels of government, School District No. 73 (SD73), and local organizing committees, as well as working closely with local, provincial, and national sport organizations.

Event Hosting Bids Submitted in 2013

Event Status 2016-2020 Volleyball Canada National Women's Team Training Centre Pending 2015-2016 Canadian Track & Field Championships Unsuccessful 2015 Canadian Masters Cross Country Ski Championships Successful 2014 Hockey Canada - Four Nations Cup (Women's Hockey) Successful 2014 Junior All Native Basketball Tournament Successful 2014 Espoir National Synchronized Swimming Championships Successful 2014 World Cup Downhill Cycling Unsuccessful

Partnerships

• Kamloops Sports Council; • SD73; • Tourism Kamloops; • TteS; • Thompson Rivers University (TRU); • BC Games Society; • Local organizing committees; and • Local, provincial, and national sport organizations.

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Program Highlights for 2013

2018 BC Winter Games

2013 started on a very positive note with the announcement that Kamloops was the successful bid community to host the 2018 BC Winter Games! This will be the City's second time hosting the winter edition of these multi-sport games, which will bring close to 3,000 participants from across BC to Kamloops in February 2018. The bid had tremendous support from the local sport community, the business sector, and Sun Peaks Resort, which will host many of the outdoor sports.

The City looks forward to welcoming BC's best young athletes to Kamloops in 2018!

2013 Skate Canada Adult Figure Skating Championships

The Valleyview Skating Club, with the support of the City, hosted the 2013 Skate Canada Adult Figure Skating Championships at McArthur Island Sport and Event Centre in April. The event attracted 350 adult skaters from across Canada competing in four disciplines and was a success for the local tourism industry, filling hundreds of hotel rooms at a typically slow time for tourism spending. The Host Committee impressed Skate Canada with its organizational skills and venue capabilities and looks forward to bringing future events to the Tournament Capital.

2013 BC Lions Training Camp

The BC Lions returned to Kamloops for the team's fourth consecutive spring training camp at Hillside Stadium and TCC. Players and staff raved over the variety, quality, and spaciousness of the facilities, as well as the proximity to accommodations and meal service next door at TRU. The annual Fanfest, a day of interaction with the players, is becoming more popular each year, with fans from across BC attending to get up close and personal with their favourite BC Lions player.

Legacy Performance Games

After hosting the 2011 Western Canada Summer Games, a cash legacy remained that was earmarked to provide sport opportunities for local and provincial athletes. The Kamloops Sports Council, with support from the City, developed and introduced the 2013 Legacy Performance Games. The event involved able-bodied athletes and para-athletes competing in various competitions against competitors from across BC.

The event will continue to grow each year, providing opportunities for athletes that may not otherwise get the opportunity to experience a multi-sport games atmosphere. Future plans involve creating a masters athlete component.

Team China Speed Skating

The Chinese Skating Association returned to Kamloops for the fifth time in five years to conduct its month-long short track speed skating training camp on the Olympic Ice at McArthur Island Sport and Event Centre. The team, made up of some of the fastest skaters in the world, continues to make Kamloops its home because of the warm welcome it receives from the community, the venue, weather, and the opportunity to concentrate on training.

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2013 BC Seniors Games

The 26th Annual BC Seniors Games were held in Kamloops August 20-24, and this year's event brought a record number of 3,742 athletes participating in 26 different sport and recreational activities. Activities included dragon boating, soccer, hockey, curling, cribbage, slo-pitch, and five-pin bowling, to name a few. The success is largely due to the support of the community sport organizations and the more than 1,200 volunteers who generously volunteered their time - way to go Kamloops!

Social Media and the Tournament Capital Program

With the Internet quickly becoming part of many people's daily lives, 2013 was the year the Tournament Capital Program started to take advantage of the marketing and awareness opportunities it provides. The Tournament Capital Program is now part of the Facebook, Twitter, Instagram, and YouTube communities.

Being a part of these social media outlets allows the City to instantly communicate with its patrons and the general public regarding special announcements and programs being offered, as well as providing the City with the ability to invite everyone to specific events taking place (e.g. Sports Day in Canada).

Tournamentcapital.com is the dedicated website promoting what the City has to offer in regard to support, grants, events, services, and facility information. Currently, the City is seeing approximately 1,000 visits to the website each week!

Upcoming Event Hosting Support

• 2014 Legacy Performance Games ($80,000 for two more years); and • 2014 NACAC U23 Championships ($300,000 over 2013 and 2014).

2014 Initiatives

Event Planning Guide

In 2013, the development of the "Tournament Capital Event Planning Guide" began and is nearing completion. This document will be available online to provide existing and new event organizers with a checklist of what is required to host a successful event in the Tournament Capital. A well-run event is all about the details, and this guide will ensure no details are overlooked.

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Administration and Business Operations

Staff

Valerie Lyons - Office Services Supervisor - Parks, Recreation, and Cultural Services

The Office Services Supervisor reports to the Parks, Recreation, and Cultural Services Director and is accountable for providing direct administrative assistance to the Director, the Parks and Civic Facilities Manager, and the Recreation, Social Development, and Cultural Manager. The Office Services Supervisor is responsible for supervision of the Recreation Assistant positions located in the TCC Administration Office, ISC, and the Parks Operations office and general office operations management.

Wendy Snelling - Business Operations Supervisor

The Business Operations Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for customer service, facility memberships, revenue collection, and cash-handling operations and administers leasing of premises at TCC and ISC suites and the food and beverage partnership at McArthur Island and ISC. The Business Operations Supervisor is responsible for the supervision of 21 Customer Relations Representatives, three Recreation Assistants, and one Software Coordinator.

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Highlights

• Webcams added to two rinks at McArthur Island Sport and Event Centre.

• Renovation of the Rivers Room Lounge at ISC for events.

• Development of a seasonal permit for food vending in parks.

• Development of an employee logo wear initiative.

2014 Initiatives

• Investigating new pass handling computer software.

• Reviewing staff shifts to better link up with statistics gleaned in 2013 to respond to the identified peak traffic periods, seasonal, and operational needs.

• Development of rates and fees for PRCS for January 1, 2015-December 31, 2017.

• Review of the curling needs for Kamloops.

• Rollout of employee logo wear initiative.

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Our Community Celebrates

BC Senior Games

After two years of planning, the BC Seniors Games was one of the community's success stories of 2013. Taking place August 21-24, the Games hosted 26 sport and recreational activities involving a record-setting 3,742 participants - making it the largest attended event to in Kamloops' history. City staff went above and beyond in order to ensure the competition venues were at their very best, and as a result a new standard was set for the BC Seniors Games.

It is estimated the BC Seniors Games generated more than $2 million dollars into the local economy over the four-day event. Participants were competing at facilities throughout Kamloops including McArthur Island, Tournament Capital Ranch, Riverside Park, Exhibition Park, Kamloops Tennis Centre, and numerous other private and public facilities. The Games opened and closed with ceremonies at TCC, which also served as a hub for numerous other Games related services and amenities.

One of the many highlights of the Games was the dinner and dance held in the TCC Fieldhouse. More than 3,700 participants and special guests gathered together to celebrate, socialize, dine, and dance. The evening was a resounding success and was touted as the best ever. It was also the largest banquet ever to be held in Kamloops, Canada's Tournament Capital!

The City wants to thank the amazing volunteers who helped out at the BC Seniors Games. They were helpful, efficient, and such fun. There were cheers, high fives, smiles, jokes, and even some hugs.

Participant Testimonials

"Great Games - great city - but the people are what it's all about. Thanks to you all." Rod and Judy Johnson

"Just wanted to let you know what a great job Kamloops did of the Games. I was a participant in Dragonboat at Riverside Park. The venue was amazing and the volunteers were wonderful."

"Great job. Thanks for all your hard work." Jaye Peebles

"I'd just like to express my appreciation and thanks for the incredible organization that went into this year's games. You guys did a magnificent job! Blew me away! Played over-55 soccer and it all went off without a hitch. Well done and thank you!" Charley

"I would like to express my sincere gratitude for the most amazing time in Kamloops for the BC Senior Games. I was a dragon boat participant and the Riverside Park venue was second to none! The volunteers were amazing and plentiful. Whether driving our team around or seating us at the banquet, organizing our boat loading and medal presentation, all the volunteers were wonderful!! I can't think of one negative thing about the event. So, cheers to all who spent so much time in preparing for us. We are grateful." Corinne Almas, Kelowna

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Our Community Celebrates

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