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Artwork Client: Edinburgh Airport Doc: 1/00100254 EDI Retail Book Revision Landscape AW Project: Retail Book Size: (210)mm x (297)mm A/C: Name AW: RB C M Y K Date: 19.05.14 Version: 2 The UK’s largest tourist market outside London, over 3.69 million people visit the city annually – 2.35 million from the UK, 1.34 million from overseas.

% of visitors to the th largest financial EDINBURGH CITY 41 city arrive by plane. 4 centre in Europe.

Seat of Scottish Parliament, Home to four universities – Government employs nearly University of Edinburgh ranked top 20 in the world. 4,000 people. QS World Rankings 2011/12. UNESCO world heritage city.

% growth in population annual Festivals 10 expected by 2025. 12 each year.

000 overseas students % of Scotlands population 24, study in the city. 60 live within 1 hours’ drive of Edinburgh Airport. Voted best European airport for 5-10 million passengers by aci europe for three consecutive years.

th largest airport in UK average retail return 5 (passenger numbers). £12k per square metre EDINBURGH AIRPORT (inc. Shops and F&B 2013). % of passengers are One of the highest 27 from overseas – proportions of business up from 16% in 2005. travellers outside LHR. % % 20 passenger growth over the next 5 years Long haul business increased by 57 2013-2014

% of passengers are On average passengers fly destinations from 79 ABC1 – 10% of pax from Edinburgh six times 120 Edinburgh Airport. Over 300 are As, twice as a year making it one of flights a day. many as any other the UK’s most frequently Scottish airport. used airports. Flying to 32 different EDI passengers reason for travel

countries and connecting Business passengers to 10 key global hubs. 29% 31% Over 30 9.78M in 2013. Leisure Visiting friends airlines now operating & relatives from Edinburgh Airport. 40% Bought by Global Infrastructure Partners in 2012 for £806M.

5 Year % increase in retail £150M investment 45 space by 2015. plan in place.

EDINBURGH AIRPORT May 2014 Edinburgh’s new tram will connect the airport Over £1.3 M THE FUTURE to mainline rail services. investment in improvements. £25M Project EAST delivered in 2014

Current airline lounges Drive increased revenue are being refurbished through creation of 2,350 sq.m. and new lounges built of new retail space. – BA largest lounge investment outside London. Construction of a new security – Star Alliance lounge upgraded hall providing an advanced to Aspire standard. security screening, with – No.1 Traveller lounge opens processing efficiencies of 60%. May 2014. Continued investment

– Stage 1 (enabling works, superstructure and envelope) construction started 14 October 2013. – New Security Hall scheduled to go live in September 2014. – Initial 2 retail units go live in September 2014 (451 sq.m.). – Ground floor offices (874 sq.m.), 14 new ticket desks and five further retail units (312 sq.m.) go live October 2014. – New 1,500 sq.m. walk-through duty free store goes live March 2015. – New retail in former duty free location (695 sq.m.) goes live from June 2015 onwards. Our 2015 vision – Create a retail experience that becomes a destination in itself, through innovation, clarity of offer and exceptional service.

Delight Energetic Enjoy Aspirational Contemporary Relax Innovate Experiential Excite Progressive Grow through choice

Exceed Passengers Expectations’ by following five basic principles – Create a sense of place with choice of high street excitement and convenience of a mall. BE – Innovative store concepts and brands. – Deliver exceptional customer service. PART – Clarity of offer within each retailer to provide choice and limit repetition. – Ease of passenger navigation throughout retail space, seating outside stores, flight screens easily accessible. OF IT

Richard Townsend Gail Taylor Jan Riley Head of Retail & Property Business Development Manager Business Development Manager

T | 07810 637561 T | 07785 469971 T | 07787 152740 E | [email protected] E | [email protected] E | [email protected] Edinburgh Airport Edinburgh EH12 9DN

EDI_Airport

edinburghairport edinburghairport.com

Company Number SC096623