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Read/Download MSN At: www.maintenancesalesnews.com Associate Editor Rick Mullen Advertising MSN FEATURE STORIES Don Rankin Linda Rankin Whatever The Need... Our Answer Is YES Graphics Robinson Facility Supplies Group ...... 6 David Opdyke Eli Finkelberg, President Of Gold Coast Chemical, Explains How To Work With Engineers To Increase Sales Reception There’s A Gold Mine Downstairs...... 26 ______Misty Douglas ADVERTISING April 29 - May 1, Atlantic City, Taj Mahal Etess Arena Arcola, IL Don Rankin Ê Ê Supply Line 2014 ...... 61 Linda Rankin Rankin Publishing, Inc. Wholesalers & Buying Groups: 204 E. Main St., P.O. Box 130 Arcola, Illinois 61910-0130 Ê Ê • Triple S 18 • The DPA Buying Group 19 (217) 268-4959 • NISSCO 20 • Pro-Link 22 Fax: (217) 268-4815 ______Ê • The United Group 24 EDITORIAL AND Computer Systems & Software: CORPORATE OFFICES Rankin Publishing, Inc. • DDI System 28 204 E. Main St., P.O. Box 130 • Universal Business Systems 30 Arcola, Illinois 61910-0130 (217) 268-4959 • Step1 Software 31 • J&M Technologies 32 Buyers Guide 33 • Category Listings 48 Fax: (217) 268-4815 www.rankinpublishing.com Industry News/Products 57 • Advertisers Index 62 • Classified Advertising 62 e-mail: [email protected]

On The Cover: Robinson Facility Supplies Group (RFS) serves the jan/san needs of customers throughout Indiana. Left to right are Director of Maintenance Sales News (ISSN 1040- Business Development Ramon Morrison, Office Manager Emily Luken and owner/President Kevin Robinson. See story on Page 6. 371X) is published bimonthly by Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130. Circle Number Replies Are Now Online @ www.maintenancesalesnews.com/circles.htm Publisher assumes no liability whatso- ever for content of any advertisement or editorial material contained herein. MOVING? Copyright 2014, Rankin Publishing, Inc. All rights reserved. No part of this Industry Calendar of Events publication may be reproduced or trans- Old Address: Affix old mailing label or print old address here: March 15-18, 2014 — International Home & Housewares Show, Mc- mitted in any form without written con- sent of Rankin Publishing, Inc. Cormick Place, Chicago, IL. For information: 847-292-4200. Name ______Periodical postage paid at Arcola, IL, April 29 - May 1, 2014 — NJSSA Supply Line, Atlantic City, NJ. For Company ______and additional mailing offices. POST- MASTER: Send address changes to information: 973-283-1400. Address ______Maintenance Sales News Circulation, 204 E. Main St., P.O. Box 130, Arcola, May 6-8, 2014 — National Hardware Show, Las Vegas Convention City, State, Zip ______IL 61910-0130 Center, Las Vegas, NV. For information: ww.nationalhardwareshow.com. New Address: Print new address here: Subscription Rates in United States: May 17-20, 2014 — National Restaurant Association’s Restaurant, 6 issues $25 Hotel-Motel Show, McCormick Place, Chicago, IL. For information: Name ______312-853-2525. Single Copy rate: $5 plus postage/han- Address ______dling; Buyer’s Guide $15 plus post - age/handling November 4-7, 2014 — ISSA/INTERCLEAN® - North America, City, State, Zip ______Orange County Convention Center, Orlando, FL. For information: 847- Clip and return to Maintenance Sales News International rates: 6 issue annual Air 982-0800. Mail Subscription $60 U.S. dollars net P.O. Box 130, Arcola, IL 61910 • Fax: 217-268-4815 • Email: [email protected] YOU CLEAN WITH IT... WE’VE GOT IT… Put our experience and extensive product line to work for you.

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w s By Rick Mullen Maintenance Sales News Associate Editor F Coming off a year of record growth, a Robinson Facility Supplies Group (RFS), of Indianapolis, IN, services the janitorial/sanitation needs of customers throughout the state.

“Business has grown. We had a record year in terms of new customer growth and we have been selected as preferred vendors for some very key customers in this marketplace,” said RFS Director of Business Development Ramon Morrison, during a recent in- terview with Maintenance Sales News Magazine at the company’s Indianapolis headquarters. “We have gone up against some of the larger distributors in this marketplace to forge new relationships and have earned new business with large and small clients alike. We have accomplished this with unparalleled customer service.” RFS owner and President Kevin Robinson added: “RFS is never closed. We have 24-hour access. We built this business by being at the beck and call of customers. It is a lot of hard work, but it pays off because customers remember and appreciate good service. “We are also doing some innovative things to allow customers RFS Director of Business Develoment Ramon Morrison, left, to place orders, etc. Our goal is to always be responsive.” and owner and President Kevin Robinson Morrison added: “We are often the ones who are out there in the wee hours helping a customer solve a problem, making an emergency delivery on the weekends, doing whatever it takes to meet a need. “If a customer is in the middle of a big project and runs out of W h a t e v e r floor finish or a particular chemical at 2 a.m., this is an emergency and we will get that customer what he or she needs. Service is fore- The Need... most in all we do, and not just for large clients. We offer the same level of service for our smaller customers as well. “When compared to some of the larger companies in this mar- Our Answer Is ketplace, people often choose RFS because of the service value we offer. The value proposition that we bring to the table is more than just saying we ‘try’ to service our customers, rather we accomplish the service we promise in some very unique and creative YES ways.” RFS’s range of product offerings includes aerosols, bathroom products, brooms, brushes, carpet care items, dispensers, equipment, floor maintenance products, hand cleaners, kitchen cleaning products, mats, mops, paper items and window cleaning Robinson Facility equipment. Robinson started RFS 7 years ago after leaving a company he Supplies Group had been with for 20 years. “I have been in janitorial sales for about 25 years,” Robinson said. “I love the industry. I started out delivering products. I then educated myself about the various products and went on to selling

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and cultivating business. I left the company I was with for 20 years as I decided it was time to venture out and start RFS Group.” The company’s customer base includes schools, churches, health care, long-term care facilities, professional cleaning companies, the state of Indiana and restaurants. “One of the strengths of our success is repeat customer business,” Morrison said. “RFS has grown from a small company that was very focused on a few customers to one that now has established many long-term relationships with customers. “We are a distributorship. We don’t manufacture anything, therefore we are dependent upon the key suppliers that we carry. Our unique value is in how we service customers. “The value proposition we “The company recently moved bring to the table is more into a 20,000-square-foot distribution center. We had grown to than just saying we ‘try’ to the point where our customers’ demands required us to make a service our customers, rather larger footprint in the market- we accomplish the service we place. As a result, we have a pretty substantial footprint in promise in some very unique terms of our product mix. and creative ways.” “We can service the state of In- — Ramon Morrison, director of business development diana pretty easily and we are centrally located for the greater Indianapolis area. RFS’s facility is located just off Interstate 65 and near I-465, I-70 and I- 74. We service the state from Evansville in the south to Michigan City in the north, which we have done very successfully for multiple years, not just since we have been in this building. We have also done some business outside the state, but our sweet spot, if you will, is the state of Indiana. “Locating in a facility this size for a company as young as RFS was a pretty substantial investment, but it is an investment that we think has been well made because it has allowed us to expand our customer base.”

Changing Times

he greater Indianapolis metropolitan area has a population of a little more than 2 million people. Indianapolis, the state’s capital city, has several nicknames. The most Twell known is probably “The Circle City,” so named because of Monument Circle in the geographic center of the city, which features the Soldiers’ and Sailors’ Monument. It has also been called Indy, Crossroads of America, The Racing Capital of the World and the Amateur Sports Capital of the World. Unfortunately, until the latter part of the 20th century, the city was known as a place where, outside of the once-a-year Indianapolis 500, not much was happening. However, the latter part of the 20th century saw the emergence of a vibrant downtown area, with restaurants and nightlife. The city ultimately attracted professional sports teams such as the National Basketball Association’s (NBA) Indiana Pacers, National Football League’s (NFL) Indianapolis Colts, as well as the WNBA’s women’s professional basketball team, the Indiana Fever. In addition to the Indianapolis 500, the city also hosts NASCAR’s (National Association for Stock Car Auto Racing) Brickyard 400 and the NHRA (National Hot Rod Association) U.S. Nationals. Other major sporting events include the annual Big Ten Conference football championship and the Men’s and Women’s NCAA (National “As companies and institutions Collegiate Athletic Associa- tion) basketball tournaments. seek to do business with fewer Indianapolis also hosted the vendors, it is incumbent on the Pan American Games in 1987 and Super Bowl XLVI in 2012. distributor to be the answer. It Both Forbes and Livabil- starts with listening and under- ity.com list Indianapolis as one of the best downtowns in the standing the customer’s needs, United States with more than and it ends with providing 200 retail shops, 35 hotels, nearly 300 restaurants and food cost effective solutions.” options, movie theaters, sports venues, museums, art galleries — Ramon Morrison, director of business development and parks as attractions. RFS’s home city has under- gone significant changes in recent years — and so has the jan/san industry. “I have seen the industry change every year as far as price increases of resin, liners, paper products, etc.,” Robinson said. “Also, freight costs have been a big factor lately. You really have to take into consideration freight costs because of higher fuel costs. “Every year it has been more difficult because of the uncertain economy, and there is also more competition than there was several years ago.” Robinson spoke of the added competition in recent years brought to bear by large retail and box companies getting into the jan/san marketplace. Circle 8 Circle 49 10 January/February 2014

“There are companies that typically sell pens and pencils now selling janitorial products,” “We have some very key manufacturing partners who have taken a vested interest in our Robinson said. “It has become very competitive and very much harder to make it work; growth, welfare and future,” Morrison said. however, we are making it work.” Still another sign of the times, according to Robinson and Morrison, has to do with larger Morrison echoed Robinson’s remarks concerning the added competition of non-tradi- institutions, such as the U.S. government, seeking to alter how they purchase in order to tional jan/san players in the market. He explained that the traditional paradigm of a supplier consolidate vendors. This trend would seem to play into the hands of bigger players in the having one or just a few selected distributors in a given market is no longer typical. market, such as box stores, while making is tougher on traditional distributorships. “Manufacturers are business people. They have a responsibility, especially those that are “For example, there is a big move within the GSA (U.S. General Services Administra- publically traded, to make a profit,” Morrison said. “They look at how they going to get tion) to consolidate bids,” Morrison said. “Some larger entities only want to do business their products to the marketplace. Nowadays, manufacturers are looking at multiple chan- with large companies who are able to meet their needs, because they have the capacity nels of distribution, including the big box stores, etc. There are also people on the Internet from an operational and procedural standpoint. As companies and institutions seek to do selling the same product. I think this is all a result of the economy.” business with fewer vendors, it is incumbent on the distributor to be the answer. It starts Robinson and Morrison said RFS has been fortunate to establish relationships with sup- with listening and understanding the customer’s needs, and it ends with providing cost pliers that have helped the company deal with the pressures of a crowded marketplace. effective solutions. “It is tough getting in the door, but one of the things that has helped us is word-of- mouth testimonies from our customers. We have gained preferred vendor status from some of our larger customers because we are their ‘go to’ option. This is an en- viable place to be and it helps open the door to other opportunities. “Because of our size, we can be very responsive to customers. Unlike big box You Could Be Subjected stores, we are able to offer a personal one- on-one experience for our customers.” To An OSHA Fine Up To Robinson added that traditional distrib- $7,000.00 utorships such as RFS still play an important role to those people who prefer some personal contact and who are not inclined to shop online. “I’ve always taken the approach that bigger is not always better,” ‘Robinson said. “There are still many clients who are PATHOGENPATHOGEN old school and who still want to talk with somebody. There is still that customer base who wants to see a sales rep on a regular COMPLIANCECOMPLIANCE CENTERCENTER basis.” The Resident Expert (RX75(RX75 PCC)PCC) cquiring new business in a large, competitive market such as Indi- Aanapolis can be difficult. When it acquires a new client, RFS’s commitment to go the extra mile in offering service keeps that new customer coming back for more. “It can take two days, or it can take two months to get a new customer,” Robinson said. “When we acquire a new customer, we do what we say we are going to do. If we tell a customer we are going to deliver something the next day, we deliver it the next day. If a customer asks for a certain brand or a certain type of product, we get him or her that product.” Indeed, the company’s motto is: “What- ever the need is … our answer is, YES.” To back up its motto, RFS’s sales reps are highly trained and knowledgeable in both products and cleaning procedures. “At the end of the day, what the customer is trying to do is have a clean facility,” Morrison said. “Our job is to help facilitate that end — a clean, healthy and Are You And Your Customers In Compliance? safe facility. Therefore, we make sure we According to OSHA Reg. 29 CFR 1910.1030 are knowledgeable in the product mix that we present to the client in terms of chemicals, equipment, paper products, etc. Cus- To learn more, call 800-444-8900 and ask for Debbie or Don. tomers look to us for solutions. We try to become the client’s ‘resident expert.’” Visit us online www.airxinfo.com RFS focuses on integrity first to expand

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her in a greater way.” Robinson said at some point during his career, basically on a whim, he offered to take care of a customer’s inventory. He found out this was something he was good at and something the customer really appreci- ated. As a result, RFS offers to help customers manage their inventory. “Many customers are trying to get away from having to worry about running out of supplies,” Robinson said. “We are very careful when managing inventory, because the customer is trusting us not to over- stock.” When assessing the needs of the customer and exploring ways to save him or her time and money, oftentimes it makes sense to “When we acquire a new consolidate some customer, we do what we products. In addition, chemical dilu- say we are going to do. tion and dispensing systems may also If we tell a customer we are RFS’s facility is strategically located near Interstates 65, 465, 70 and 74. be a workable solu- going to deliver something tion that results in said. “We are not out to just sell a product. We are out to provide a service to a customer, saving money and time. the next day, we deliver it and we separate ourselves by providing that service.” “Many times dilutions centers the next day. If a customer According to Robinson and Morrison, it is incumbent upon the sales person, especially and chemical dispensing systems initially, to spend more time listening and learning about the customer’s business and his will give customers a better bang asks for a certain brand or or her needs than is spent selling. for their buck,” Morrison said. a certain type of product, Once a sales person is in the process of gaining knowledge about a customer and es- “Sometimes the savings is not nec- tablishing a relationship, he or she can begin to offer suggestions and solutions. The sales essarily on the chemical cost side, we get him or her that person can help the customer in many ways, including managing inventory, consolidat- but it might be on the productivity product.” ing product usage and training. side. In other words, more effective “Our goal is to always conduct an on-site survey at a new customer’s building,” Mor- chemical management can translate — Kevin Robinson, owner & president rison said. “We will walk the facility with the customer with a critical eye concerning to saving labor costs. cleaning needs to try and bring some solutions to the table from that perspective. We will “We must also always be con- audit current inventory and review the customer’s chemical needs and come back with scious of the customer’s bottom line. Our customers recognize that we are in business, some solutions. which means our goal is to make a profit. However, there is a fine balance between “A customer might have always done something one way, but we might come in and RFS being profitable and customers realizing a reasonable savings in conducting their make an educated suggestion on some alternative approaches that might impact him or business.”

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14 January/February 2014

Cleaning For Health And Safety “Customers are becoming more educated on what cleaning for health and safety means. Therefore, when our rep walks into a customer’s facility, he or she knows how many VOCs hen it comes to the so-called “green” movement, it has been said that “green” can there are in a particular chemical. Our sales rep can help reduce that footprint so that, at the mean many things to many people. However, as the movement has evolved, it end of the day, the customer can have a healthier environment, healthier school, healthier Whas become more mainstream as people are viewing it as a means to clean for building, healthier nursing home, etc. health and safety. “As opposed to selling a customer some bleach, we can provide him or her with a solu- “Many of our customers, particularly those in the health care market, are very ‘green’ tion that provides the same efficacy with a product that is more environmentally friendly.” conscious,” Morrison said. “‘Green’ is kind of a cliche now, but a lot of folks are very keen To this end, RFS offers lines of green certified products and programs. The company is on environmentally friendly products and procedures. active in the U.S. Green Building Council and various organizations that advocate for policies and practices that allow for a healthy work- place and/or school environment. “Being a part of these organizations and with their missions has been very helpful for us,” Morrison said. In the quest to make sure the customer has met his or her goal of having a clean, healthy and safe facility, RFS works to educate customers in the proper usage of products, equipment and cleaning techniques. “We train customers on the proper usage of housekeeping chemicals, making sure they know what chemical to use to do a particular job,” Robinson said. “We show people how to clean. For example, many people don’t realize there is certain way to clean a toilet bowl. “RFS offers training on what paper towel or can liner to use. We can show a customer how to get rid of a haze on floors or how to run equipment such as auto scrubbers, buffers and vacuum cleaners. We run the gamut on the detailed training we are able to offer clients.” One important aspect of training during the past several months has had to do with bringing customers up to speed on the new GHS (Glob- ally Harmonized System of Classification and Labeling of Chemicals) system. The GHS is an internationally agreed upon system created by the United Nations. It includes criteria for the required classification of health, physical and environmental hazards, as well as specifics on what information should be included on labels of hazardous chemicals and safety data sheets. “Offering training in transitioning to the new standards has helped to endear us even more to our customers,” Morrison said. RFS works in conjunction with its vendors to facilitate training in several different scenarios. “We will bring vendor reps in for in-service training, whether at the customer’s facility or at RFS,” Morrison said. “Sometimes we take a customer on a tour of one of our vendor’s facilities so he or she can see how equipment or products are made.” Whatever the venue for the training, upon completion, participants are awarded a certificate. “A certificate of completion is a good tool for most of our customers, because their cleaning staffs receive continuing education credits or obtain certification on certain aspects of the cleaning process,” Morrison said. “This is another value-added service RFS supplies.” Robinson added: “A certificate of completion from a manufacturer looks like a diploma. Peo- ple take pride in earning a certificate. In addition, it could help them further their employment opportunities down the road, because they can show they have been through the training. It means a lot.” Supplying a certificate of completion for training is just one way RFS is helping combat the traditional view of the cleaning industry and those who do the cleaning as not as important as those in other fields of endeavor. “I came from the contract cleaning side of the Circle 24

Circle 42 16 January/February 2014 business. We were the janitors,” Morri- Morrison told the story of an unusual son said. “The janitor is most often “We must always be conscious of the customer’s job held by a particular “janitor” in Indi- thought of as the lowest man or woman bottom line. anapolis. He said he read a recent news- on the totem pole. It is viewed as a lowly Our customers recognize that we are in paper report about a person on the staff position. business, which means our goal is to make a profit. of the Indianapolis Museum of Art. Ac- “One of the things we do at RFS is cording to Morrison, the museum has a help the cleaning technicians and the However, there is a fine balance between RFS being person on staff whose job it is to clean housekeepers to understand they have profitable and customers realizing a reasonable savings.” the art. a very important role to play. What “This person is a ‘janitor,’ when it is they do impacts health and the envi- — Ramon Morrison, director of business development all said and done,” Morrison said. “They ronment.” might call him an art conservation spe- The training of cleaning people also in- cialist, but he is a janitor or a cleaner. volves making sure they know how to remain healthy and safe. might be detrimental to their health and safety. Therefore, There are different levels of cleaning, but the responsibil- “The people who do the cleaning need to be conscious of training and education are key. We at RFS are doing all we ity is ultimately the same, and that is to keep a facility such hazards as blood-borne pathogens and other things that can to help elevate the status of the cleaner.” clean, healthy and safe. Robinson added: “If you call someone a ‘janitor’ these days, he or she might get offended. Cleaning people often think, ‘Well, I’m just a janitor. I’m nobody.’ I tell cleaning staffs all the time, ‘You are a big deal. When people come into your facility, they don’t smell any odor, they don’t see any dirt, and that says a lot about your department and you.’ We try to make them think better of themselves and the job that they are doing, because it is hard and critically important. I’ve done it. I have cleaned toilets and it is not easy.” THE MOST COMPLETE HYGIENIC In the effort to elevate the status of the industry, RFS has been careful to put to- SOLUTION FOR WATERLESS URINALS gether a staff that reflects the knowledge and expertise needed to be successful in (Works on Falcon® and Sloan®) today’s more complicated and technology-driven marketplace. “The challenge is to find people with Ez-trap is the only replacement cartridge that eliminates the bad odors the right personality and commitment associated with waterless urinals and also allows complete and thorough levels that match with the personality of the company and its goals,” Morri- cleaning of the urinal with any cleaner and water. There is no gel seal that son said. “Our office manager, Emily can be compromised so increased hygiene can be achieved. Luken, is extremely important. She is the nerve center of the operation. She and her team interact with the customers on a daily basis and help facilitate the entire RFS experience. She’s been very key to our success.”

On The Front Line

long with sales reps, a distributorship’s customers often see a Acompany’s delivery drivers more than any other person. RFS drivers Eliminates bad odors are well trained in the company’s ongo- Does not use gels that fail ing effort to beat the competition by offering the best in customer service. Allows for complete and thorough cleaning “Our drivers are the front line of our Lasts longer and costs less operation. They deliver on what we say we are going to do,” Morrison said. “We Easy to install remind our drivers that every time they Saves money on costs go out the door in one of our vehicles to make a delivery, they will be walking through the customer’s door not as Joe EZ-Trap is cost effective or Bill or Larry, but as RFS. They are an and easy to install extension of every commitment we have Save time and money made to that customer that helped realize that sale.” RFS operates three trucks and typi- More information at www.ekcos.com cally delivers three times a week; however, this delivery schedule is not written innovations in stone. “If a customer calls in an order by 1 (925)371-1277 ext 24 or 2 p.m., and indicates he or she needs [email protected] it that day or the next day, we will make Continued on Page 56 Circle 99 Circle 3 18 January/February 2014

Trojan Battery Revamps Website From Kaivac: Fuller’s Lightning Blend Trojan Battery Co., manufacturer of deep-cycle batter- System’s UHS Combo The Gatling Gun ies, has launched its newly Grouter revised corporate website, de- Cleaner/Maintainer signed to be a source of infor- Kaivac says its Gatling Gun™ Grouter Fuller Commercial Products’ best sell- mation for Trojan’s global blasts and removes ground-in dirt from ing UHS Cleaner/Maintainer provides su- customers, distributors, deal- grout lines. “This system features a high- perior cleaning, builds gloss and reduces ers and system integrators. speed rotary nozzle that delivers the power powdering, according to the company. The site features detailed in- of a truck mount on a portable 500 psi formation on battery technolo- Kaivac No-Touch Cleaning system.” gies, maintenance practices, as well as the design of energy “Our new corporate website will offer our storage systems. customers, distributors and dealers around The revamped website offers detailed the world a more detailed look into how technical data on Trojan’s energy storage Trojan continues to shape the world of battery solutions for a wide range of ap- deep-cycle battery technologies. It also plications, which are now identified on the demonstrates Trojan’s commitment to website by new market icons. bringing to market only the most advanced The website also features the latest battery solutions designed specifically to Circle No. 106 news announcements from Trojan regard- fulfill the unique needs of each of our mar- ing new products, technologies and al- ket segments.” Circle No. 107 High-pressure water from the KaiVac ro- liances, as well as educational and tates the rapid-fire nozzle to deep clean tile The product’s special moisturizers re- corporate videos which provide in-depth floors and loosen built-up and embedded vitalize the finish, enhance burnishing re- information focusing on a variety of bat- soils, which are simultaneously vacuumed. sponse and extend strip and recoat cycles. tery topics. The Gatling Gun Grouter blasts, extracts, It saves time and labor. USDA C-1. Avail- “For more than 85 years, Trojan has and then cleans floors, leaving them look- able in the Lightning Blend, Trumiz DC2 provided reliable, cutting-edge deep-cycle ing “better than new.” and T.E.T. product lines battery technologies to a wide range of Visit www.fullercommercial.com or markets,” said Elke Hirschman, vice pres- Visit the new Trojan website at Visit www.kaivac.com or call call 800-848-4901. ident of marketing for Trojan Battery. www.trojanbattery.com. 513-887-4600 for more information.

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Distributor Partners Of America (DPA) Striving To Serve And Increase Sales And Profits Of Its Members

MISSION preferred suppliers, and these rebates are exclusive to the will offer “show specials” to distributor attendees to help them The DPA BUYING GROUP is dedicated to increasing the buying group members. In addition to rebates, the group ne- save big money on all orders they place at the show. sales and profits of its member distributors and preferred gotiates the best pricing, lower minimum order require- DPA’s website enables members to source products with vendors. The member-driven marketing and networking or- ments, extra promotions and better prepaid freight policies. the group’s manufacturers, check out the latest promotions ganization consists of over 500 independent distributors and DPA’s annual buying and networking conference is an op- and stay connected with each other. In 2013, the group 160-plus national vendors within the Janitor- rolled-out a new Travel Incentive Program that ial/Sanitary, Safety Equipment & Clothing, DPA offers independent distributor members rewards its members for growing with partici- Packaging, Restoration, and now Industrial quarterly marketing allowances on purchases made pating DPA vendors. These programs have Tool and Fastener industries. DPA membership proven to achieve measurable results. enables profitable business relationships, in- with the group’s preferred suppliers, and these rebates dustry awareness and lifelong friendships. are exclusive to the buying group members. “GROWTH THROUGH OPPORTUNITY” HISTORY portunity for distributors to meet 1-on-1 with over 60 supplier In order to compete in today’s economy a distributor Distributor Partners of America (DPA) was formed in companies, and to learn about the latest products and indus- needs to be versatile and have access to a large product of- September 2000 by 67 independent high-volume janitor- try innovations. Members can also network in “think tank” fering at a moment’s notice. DPA allows members to chal- ial/sanitary distributors. From DPA’s inception, members sessions to share and learn best practices with one another. lenge for comprehensive bid opportunities and to meet the wanted to establish a high caliber and selective organization “The meetings are invaluable because they allow distribu- increasingly diverse product demands of their customers. to increase their sales and profits with DPA preferred sup- tors like me to establish personal relationships with the exec- DPA’s 160-plus supplier programs include companies within pliers. The group’s preferred suppliers provide discounts and utive level contacts of each DPA supplier. If you have an the Janitorial, Safety, and Industrial industries. The group’s pro- marketing allowances to distributor members to achieve mu- opportunity or a problem, you know who you can call, and curement power and product diversification strategy allows dis- tual sales and success. you know you will receive the maximum support,” said DPA tributors to broaden their business model and find sales President Jeff Tishko, Colker Company, Pittsburgh, PA. opportunities that they previously didn’t know existed. DISTRIBUTOR BENEFITS The annual DPA Buying and Networking Conference will “We supplemented business already this week with good DPA offers independent distributor members quarterly take place in sunny Sanibel Island, FL on March 23-25, 2014 margin orders using DPA suppliers of first aid kits, custom marketing allowances on purchases made with the group’s at the Sanibel Harbour Resort & Spa (Marriott). DPA vendors Continued on Page 62 America’s Premier Buying Group OVER 500 INDEPENDENT DISTRIBUTORS AND 160+ NATIONAL VENDORS TAKE ADVANTAGE OF DPA’S OFFERINGS.

Join today for FREE to increase your pro ts. Contact us for membership information by visiting our website: www.DPABuyingGroup.com Phone: 1.800.652.7826 Email: [email protected] New division:

Circle 13 20 January/February 2014

ADVERTORIAL

NISSCO The NISSCO Marketing Advantage

The environment for the independent distributor is an ever-changing landscape. A primary func- The NISSCO Marketing Advantage tion of NISSCO (National Independent Sanitary Supply Companies) is to keep members abreast ne of the biggest drivers in the NISSCO portfolio is not a product line at all. A few years ago, AXIS GMO of where the new horizon will be. (www.axisgmo.com) was added as NISSCO’s primary marketing partner for the new age of advertising. Bozich said this program has really made a difference for many distributors and suppliers. “With our 30th anniversary quickly approaching our busi- O “Every NISSCO supplier and distributor gets a complete third-party evaluation of their entire marketing program ness model is tried, proven and successful,” NISSCO, LLC free of charge, along with a media success plan to implement on their own. This single initiative has been the game President Mark G. Bozich said. “NISSCO remains in sup- changer for many of our distributors,” Bozich said. “Now the independent distributor can have the exact same so- port of the ‘supplier to distributor to end-user’ sales channel, cial media and electronic footprint as the Fortune 500 companies. And we provide this evaluation for free. As the big supports local independently-owned businesses and never boxes continue to invade our space, distributors need to implement the same tools that these competitor companies uti- competes with our supplier or distributor partners. lize, which this program provides. “It never costs anything for distributors to join NISSCO, “We believe in the constant touch method of marketing. With today’s business environment making time demands that and if they want a local market advantage over competitors, force everyone to multitask, perhaps to the point of non-productivity, we partner with our suppliers to keep the informa- they should look to become a NISSCO member.” tion presented to the distributors concise, focusing on new verticals and profitability.” This is an “information boiled down” approach that provides focus on two performance drivers – new business and profit. “We have found it far better to present materials in bytes rather than dissertations,” Bozich added. New for the second quarter of 2014, NISSCO will also have available its Distributor Feature Program. This will allow every single NISSCO distributor to choose products and programs that will be highlighted on a monthly or quarterly basis. “Exclusive to NISSCO preferred suppliers, we will create the template, manage the content and produce the Headquartered in Dulles, VA, with a newly opened satel- piece – all at zero cost to the distributor,” Bozich said. “This is not intended to replace the much needed distributor lite office in Lemont, IL, NISSCO works with 200-plus dis- company newsletter. Instead, it’s a marketing addendum that every business needs. Once again, NISSCO will lead tributors who are primarily based in the jan/san industry. the way by providing this service to distributor members free of charge. By taking yet one more thing off the dis- The NISSCO distributor is the mid-market, regional, pri- tributor’s ‘to do’ list, these distributors can concentrate efforts on other business matters. vately-owned independent business with active ownership, “This is truly a first-of-its-kind program … a zero cost program for all NISSCO distributors. We have also added while the NISSCO preferred suppliers are those companies an in-house marketing support position. This person will be working with suppliers and distributors to further en- committed to that same independent distributor, in almost all hance messaging. All of these services are gratis to members.” cases foregoing a direct sales force to support distributors. “NISSCO is the only group dedicated to the ‘supplier to distributor to end-user’ sales cycle. To that end, we do not have a brand of our own,” Bozich said. “Private Education Is Essential At NISSCO group brands actually cost more than their national coun- ith no private brand or agenda to promote, TX. This is a distributors-only event. No end-users will be terparts, and we feel that distributors entering a market NISSCO partners with national suppliers for all present. will have easier access and a higher visibility by part- Wproduct training. Each and every preferred “Many tradeshows and conferences rate performance by nering with nationally recognized companies that are NISSCO supplier has national coverage for training that is the number of people who came through the door. While that priced more competitively.” available to the NISSCO distributorship. may work for some, it is not the performance criteria by He added that NISSCO distributors have access to the Bozich outlined other educational opportunities available which we set our standards,” Bozich said. “The NISSCO best manufacturers in the industry, and gain a local market to NISSCO members. They include: conference, in addition to innovative marketing and sales advantage. n Distributor roundtable meetings – Two years ago seminars, also holds true to keeping one-on-one meetings “We have over 70 manufacturers, all highly recognized NISSCO started these meet- between top executives from market leaders, and over 90 programs. Not all distributors ings, which will continue. In our distributors and suppliers. or suppliers have cookie cutter businesses, and we have this environment, distributors We are the last environment been able to massage national programs to fit the local mar- meet in private to discuss where distributors can speak ket needs of the distributor,” Bozich said “We threw out the items that matter to them openly about sales, profits, ‘one size fits all’ mantra years ago, and decided to concen- most. NISSCO’s job is facili- margins and strategy. trate on the nuances of each market and build our supplier tator of the meeting. April 21-24 “While there is nothing Hyatt Hill Country Resort programs that way. “We deliberately do not San Antonio, TX wrong with shows that rely “NISSCO never competes with its suppliers, but rather make these product meetings; solely on attendance and em- partners with them. By deliberately not having a private rather, it’s a time for executives to meet with other execu- brace end-users to justify their existence, the NISSCO Con- brand, our total focus is on NISSCO’s national suppliers. tives and work on business,” Bozich said; ference is built around three days of one-on-one meetings This has elevated the status of every NISSCO distributor n The NISSCO Annual Conference – This event starts with the key decision makers of the industry.” as suppliers view us as their partner, never their competi- with at least one full day of non-product training. It is here In order to thrive, local independent distributors must wrap tor. There is never a point where a national supplier’s or where the concentration is on marketing first and fore- their identities in the localness of their businesses. A key distributor’s private label is subservient to the group most, new verticals second, and general business matters focus at NISSCO is to help them drive this message home. brand, we do not have one. This key element in our strat- third; and, “The NISSCO distributor is not a nameless corporation. egy has created a supplier/group relationship unmatched n Using ISSA programs – The vast majority of non- The NISSCO distributor is a local business partner and we in the industry.” product-specific training in this industry is a repurpos- are here to assist our distributors in getting that message According to Bozich, NISSCO has an “active owner- ing of what already exists within the ISSA, according to out,” Bozich said. ship.” By active he means the primary distributor con- Bozich. In the past, NISSCO has hosted CIMS and other tact is the head executive at each company and they are industry specific programs that enhance the value of the Contact: NISSCO, 45662 Terminal Drive, all very hands-on. When suppliers meet with NISSCO distributor to the community. These will continue and Dulles, VA 20166. members they are meeting with the key executives who expand. Phone: 800-229-9541. understand products from a marketing, sales and appli- The 2014 NISSCO Annual Conference is scheduled for Email: [email protected]. cation standpoint. April 21-24 at the Hyatt Hill Country Resort in San Antonio, Website: www.nissco.com. Circle 32 22 January/February 2014

ADVERTORIAL

Pro-Link Implementing Programs To Increase Distributor Member Business, Continuing To Deliver Best-In-Class Core Services, And Securing More National Accounts

ro-Link’s plans for 2014 are to build upon its recent years of investments and on current BSC business issues. To complement these tools, BSCs can get customizable successes. Key initiatives for the group include implementing programs to increase add-on services material to help them extend their scope of work with existing customers. Pdistributor member business, continue to deliver best-in-class core services, and “A good business partner, one who understands their business and helps them win more, secure more national accounts. These initiatives have laid the groundwork for continued is highly valued by BSCs,” notes Seybold. “BSCs can get this value with Pro-Link growth throughout 2014, helping Pro-Link’s distributor members succeed. distributors,” he added. In 2013, Pro-Link launched a Competitive Advantages program, working with members Pro-Link distributors can sell directly to federal facilities in their local markets under to develop a consistent, nationwide competitive advantages position that addresses what Pro-Link’s GSA contracts. The program also matches government quote solicitations with end-users find important. To accomplish this, Pro-Link and its members embarked on a large a local Pro-Link distributor. national survey to collect what end-users value most from their jan/san suppliers, then built Slack added, “It is really a perfect scenario for a group like Pro-Link—our distributors sell processes to implement these findings across the membership. and service the local business, something they are all good at doing, and Pro-Link handles In addition, members’ all the administration, paperwork and reporting.” on-going business strategy “With this program, our members understand what Securing national account business has been extremely development included Green cleaning is all about and can advise their successful for Pro-Link. Slack noted, “After a successful push participation with Pro-Link earlier in the decade, the group continues to add to its portfolio.” to provide insights and customers on how to incorporate Green cleaning Seybold added: “The level of support and commitment guidance on their strategic into their facilities to takeadvantage of its health, Pro-Link receives from its members for national accounts ake advantage of Pro-Link’s plans as well as tactical productivity, and cost-saving benefits.” has surpassed any expectations. Pro-Link members help win business plan execution. national business for the group. There’s focus on what would Tprograms and grow your business, — Brian Slack, Pro-Link president Pro-Link also continued to help my network and me, not what would just help my business.” even under the harshest conditions. build upon its full suite of Pro-Link also continues its commitment and delivery of tools, information and training on three key areas that many jan/san distributors seek advice offering core services. For example, Pro-Link has the industry’s most favorable ratios of Contact us to learn how we can help on to grow their business: Baseline Selling for Jan/San Distributors, Sales Leadership field sales managers to distributors, providing a high level of support, training and field your business thrive and become the Training, and Sales Candidate Assessment. coverage. Pro-Link’s regional managers conduct sales and product training meetings, work Pro-Link has developed a jan/san-specific Baseline Selling program manual with industry with distributor salespeople on end-user calls and provide educational services, such as, healthiest jan/san distributor in your examples, worksheets and checklists based on the book “Baseline Selling” by Dave Kurlan. “Right to Know” end-user training. market! Pro-Link then rolled out a Sales Leadership Training program covering key sales management “Our regional managers bring significant value to our distributors, helping them secure topics such as: sales coaching, sales accountability, sales motivation and sales leadership best new business, roll-out new Pro-Link programs and ensure distributors’ sales people are well Pro-Link delivers: practices. Pro-Link added the final component, Sales Candidate versed in our offerings,” says Slack. Assessment, an easy-to-use program, to provide an accurate Complementing the sales team training is Pro-Link’s Online G Sales Generating Programs screening of sales candidates based on jan/san specific profiles. Training Center (OTC) – a comprehensive training resource for G Field Support and Training "With sales being such a crucial function for distributors, it only distributors. With over 40 courses – from the basics of jan/san G made sense for Pro-Link to invest in these sales programs," says products and cleaning procedures to OSHA required training Proprietary Branded Products Brian Slack, Pro-Link's president. classes – it is a great way to get new DSRs productive quickly and G Professional Literature In addition to the new sales programs, Pro-Link has introduced a help experienced sales people update their knowledge. This helps G comprehensive program for Long Term Care (LTC) facilities. The DSRs bring more value to their customers. Selling Tools program helps LTC facilities clean and consistently provide a safe, Pro-Link is currently installing a webcast studio to enhance its G Strong Peer Support Network ability to professionally train members on new products or programs, and to conduct healthy environment for elderly residents. It also addresses key areas of concern such as G infection prevention, cross-contamination control, and CMS ratings, while reducing intimate member meetings. Industry Leading Rebates housekeeping costs. Pro-Link members enjoy exclusive access to thousands of Pro-Link’s branded products These additions complement Pro-Link’s existing programs for green cleaning, BSC’s and in more than a dozen different categories. In the vast majority of cases, Pro-Link members government (GSA). Pro-Link’s comprehensive green cleaning program takes a “big-picture” work in non-competing locations or markets and use the Pro-Link brand as their own To watch videos of our members approach to Green cleaning and the use of environmentally preferable products and systems. “controlled brand.” Distributor-members rely on Pro-Link to supply not only top-quality “With this program, our members understand what Green cleaning is all about and can products, but also professional sales materials, training and literature. The Pro-Link brand talking about the benefits of advise their customers on how to incorporate Green cleaning into their facilities to take is a strategy for independents who want near exclusive marketing with a proprietary system advantage of its health, productivity, and cost-saving benefits,” says Slack. from the recognized marketing leaders in the industry. belonging to Pro-Link, go to: He adds that Pro-Link continually expands its green certified A less tangible benefit www.prolinkhq.com/thrive product offerings. Biobased products are also available. They “Because we have little overlap among our that Pro-Link’s distributor are made with natural, renewable resources (soybeans, members enjoy is the coconuts, and corn), and support sustainability goals. Many distributors, they are comfortable sharing ideas opportunity to network Pro-Link biobased products are part of the U.S. Department of and helping solve each other’s problems.” with peers and share best To find out more Agriculture’s (USDA) BioPreferred program. This means they practices. qualify as “BioPreferred” products for federal government procurement. “Because we have little overlap among our distributors, they are comfortable sharing about joining The building service contractor (BSC) program focuses on the largest market segment ideas and helping solve each other’s problems,” says Slack. for jan/san distributors. It provides information on industry trends, BSC buying habits, He adds that distributors consistently rank Pro-Link’s two formal networking events very Pro-Link, contact: purchasing concerns and problems BSCs face in their daily business operations. high and important to them. “Our goal was to present detailed information on the many business challenges facing a In 2013, Pro-Link opened two regional Distribution Centers, enabling members to BSC so our Distributor Members can better address their needs,” says Russell Seybold, vice access products from a portfolio of their vender partners. Boasting a 99 percent quick Russ Seybold president of sales for Pro-Link. fulfillment rate, it assists members’ order efficiency to their customers while lowering total Vice President of Sales The Pro-Link BSC program also gives distributors the tools, ideas and training to help inventory carrying costs. This capital shift allows members to invest in other parts of their [email protected] BSCs, such as bidding forms, order pads, budget tracking, building audits, cleaning businesses that end-users have identified to the group – things that they place high value and procedure training presentations (in English and Spanish), and a quarterly “BSC Advisor” expectations around. 877-LINK 2 PL (877-546-5275) ake advantage of Pro-Link’s Tprograms and grow your business, even under the harshest conditions. Contact us to learn how we can help your business thrive and become the healthiest jan/san distributor in your market! Pro-Link delivers: G Sales Generating Programs G Field Support and Training G Proprietary Branded Products G Professional Literature G Selling Tools G Strong Peer Support Network G Industry Leading Rebates

To watch videos of our members talking about the benefits of belonging to Pro-Link, go to: www.prolinkhq.com/thrive

To find out more about joining Pro-Link, contact: Russ Seybold Vice President of Sales [email protected] 877-LINK 2 PL (877-546-5275)

Circle 35 24 January/February 2014

ADVERTORIAL The United Group® (TUG) Promoting Strong Relationships Between Members And Suppliers For Increased Sales

he United Group® (TUG) is a nationwide marketing and sales organization TUG’s full-color quarterly news and marketing magazine, United Connects, fea- (or buying group) for independent distributors of Jan/San, Industrial Pack- tures industry news, product news, member and supplier profiles and other articles Taging, Foodservice and Safety products and equipment. Headquartered in of special interest to group stakeholders. TUG publishes news items free of charge Monroe, LA, The United Group was founded 30 years ago and connects over 450 for any Member Stockholder or Preferred Supplier. The magazine is distributed by Members with nearly 200 Preferred Suppliers, including major redistributors. TUG mail and on the Group’s website, www.unitedgroup.com. Preferred Suppliers are in- promotes strong relationships between members and suppliers for increased sales vited to support the magazine through paid print and website advertisements. PHPEHUVKLSGXHV KLGGHQIHHV and enhanced profitability for all. TUG’s interactive website provides Member Stockhold- TUG verifies its vendors (known as Preferred Suppliers) ers with information on solutions to shared business con- for industry longevity, proven success, relevance, quality cerns and to vendor product and system sales flyers, product and special attributes of their products, as well as breadth of training videos, news releases and promotional specials. product lines before presenting them to the mem- The website offers a secure password-protected bership. Purchases from Preferred Suppliers gen- portal where members can check their rebate earn- erate marketing allowances for members, and a ings in real time, exchange information, ideas, and number of suppliers offer volume discounts in ad- TUG veriﬁes its vendors (known as publish requests to collaborate on national ac- dition to contracted rebates. TUG also offers pri- Preferred Suppliers) for industry counts. TUG’s Maximizing Member Outreach Pro- vate label product lines in a number of categories gram (MMOR) gives every member opportunities available exclusively through its supplier partners. longevity, proven success, relevance, for face-to-face interaction with the group’s man- quality and special attributes of agement staff. MMOR helps to address member TUG is focused primarily on three market seg- their products, as well as breadth of concerns, answer questions, and announce new ments, Janitorial/Sanitary, Foodservice, and In- suppliers and products. dustrial Packaging, and serves members across product lines before presenting North America. The group’s executive staff nego- them to the membership. The United Group continued to grow steadily in tiates contracts with suppliers for the greatest ben- 2013, adding 27 new distributor members and 16 efit to members, addressing pricing and marketing new supplier partners, and TUG’s gross annual re- allowances, and makes all negotiation and contract details available to every mem- bate revenues once again exceeded the previous year. In April 2013, TUG’s Na- ber at any time of day or night. tional Conference in San Antonio, TX, featured an expanded format, adding an extra day to accommodate a busy schedule: two full days of Tabletops meetings, new According to United Group President Tobie McKown, “We regularly evaluate Member orientation, Stockholders meeting, golf tournament, breakout Market Seg- our supplier relationships and carefully weigh the value that our members are re- ment meetings, tours and activities, welcome cocktail reception and awards dinner. ceiving.” IXOOGLVFORVXUH VXSSRUWQHWZRUN TUG has continued to tweak its proprietary Conference scheduling software, en- Joining a buying group like TUG can help increase buying power for distribu- hancing the functionality that allows members to choose the vendors for their meet- tors seeking to purchase from top-tier vendors. Suppliers can often be more ac- ings, rank them in order of priority, and to indicate times when they are unavailable. commodating to buying group members than they might otherwise be to a Suppliers can use the system to view their schedules, search member schedules for distributor making purchases alone. Many independent distributors find it difficult availability and request additional meetings. The system continues to receive pos- 8QLWHG*URXSPHPEHUVKLSSULFHOHVV to compete against the large, chain distributors without the strength-in-numbers itive reviews from attendees who are able to easily revise their schedules and ac- advantages of a group. Suppliers are free to discuss rebate percentages without ex- cess them throughout the Conference. ception and are afforded quality, one-on-one meeting time with members at TUG’s 7KH8QLWHG*URXS 78* LVGLIIHUHQWIURPRWKHU WDSWKHH[SHUWLVHRIWKHLUSHHUVDQG8QLWHG*URXS annual Conference. Our supplier partners have become some of our best support- What does 2014 hold for The United Group? TUG’s National Conference on ers and often recommend us to their customers. April 6-9 at the Hilton Bayfront in San Diego, CA, promises to be another fun and LQGXVWU\EX\LQJJURXSV:HDUHIXOO\PHPEHU VWDIIDUHDYDLODEOHE\SKRQHRUHPDLOIRUVXSSRUW worthwhile experience where RZQHGDQGWKHUHLVQRFKDUJHIRUPHPEHUVKLS LQIRUPDWLRQDQGWURXEOHVKRRWLQJ The United Group continually seeks potential new members in areas where ad- relationships are forged and ditional marketplace coverage might be needed. TUG vets each prospect to confirm TUG National Conference strengthened. 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Circle 46 26 January/February 2014 ADVERTORIAL

there’s no better way to start There’s A Gold Mine Downstairs than with an easy-sell product like a drain-pan de-slime Eli Finkelberg, President Of Gold Coast Chemical, Explains How To Work With Engineers To Increase Sales No Slime Strip treatment. To overcome any reaming A multitude of sales op- line is small. reluctance you may have about selling them, take an analyti- portunities awaits salespeo- (5) Slime can easily clog the drain, causing the pan to cal view of condensate drain-pan treatments. First, think of Air Conditioning Drain Pan Slime Preventative Kills Mold, Mildew & Algae ple who venture downstairs overflow. all the things that you don’t have to know to sell it: How it to the boiler rooms to meet (6) A drain pan over-flow can be very costly. For ex- works; what is a condenser; what is a compressor; what is a the engineers. Two amaz- ample, if a pan overflows in a motel room, and goes handler; or even where the drain pan is! (Although, from the ing things will happen: unnoticed, it could leak down to the room below caus- above, you already know this). First, you’ll find out that ing damage to the floor, ceiling, walls, draperies, and Here are the only questions you need to be concerned engineers are not ogres just waiting to chew up unsuspect- carpeting. about when selling drain pan treatment - followed by their ing salespeople. Secondly, most engineers have their own (7) Foul odors can emanate from drain pans. easy answers. Patent Pending purchase orders, not just requisitions. Engineers can, and (8) Legionnaires disease has been attributed to air con- Q. What are the benefits? NO-SLIME STRIP has the highest percentage active ingredient, ounce per ounce, than any other microbiocide of its kind. will, buy on the spot, if you show them a product thats ditioning systems. A. It prevents slime build-up, pan overflow, odors, scale, service-value justifies the purchase. Given this great sales Add this up, and there’s only one conclusion you can and corrosion. • EPA REGISTERED • potential waiting for you beneath the vast majority of ac- come to: There’s a big viable market for drain-pan treat- Q. How long does the treatment last? counts, isn’t it time for you and your salespeople to start ment, and you’re not getting your share. A. A good treatment lasts up to six months. working the mine? Q. There’s a lot of talk lately about “sick building syn- NO DRAIN PAN OVERFLOW PREVENTS SLIME BUILD-UP. SURVIVAL OF LEGIONELLA PNEUMOPHILA IN MARKET SIZE drome.” What will this do for the building, in addressing AIR CONDITIONER DRAIN PANS CONTAINING NO SLIME STRIP GETTING STARTED Just how big is the market? As I mentioned earlier, every- the problem? • NO SLIME STRIP is a complete product for the treatment of air conditioning The first prerequisite for success in selling downstairs is to one of your accounts that has air conditioning, other than the A. As you know, sick building syndrome can have many drain pans, dehumidifiers, computer room equipment, coolers, refrigerated An evaluation of the ability of NO SLIME STRIP to control Legionella in air condi- rid yourself of the unfounded fear of engineers. Here’s my window type, has a condensate drain pan. It could be the in- root causes: A good no-slime product contains a broad spec- vending machines, display cases and cold storage walk-ins. tioner condensate water was carried out. The duration of the test approxi- theory on why most sanitary-supply salespeople are afraid of dividual type, called fan units. With this kind of system, pop- trum EPA-registered biocide that is highly effective against a mated the load for three months x 8 hours per day of air conditioner use in high them to begin with: After five or so years in the sanitary-sup- ular in many hotels and motels, pans are placed in every room, wide range of bacterial strains including Legionella, Pneu- NO SLIME STRIP provides effective long-term control of offensive odors, humidity and high condensation conditions. ply field, most people feel pretty confident. Even in the worst usually along the window wall. They heat in the winter and mophila, which causes Legionnaires disease. The bottom line • case scenarios of dealing with housekeepers, knowledgeable cool in the summer and use small drain pans. Or, it could be is, all condensate drain pans are breeding grounds for bacte- organic build-up, scale and corrosion deposits in the above systems. salespeople feel on equal ground, and, in many cases, a step a central system such as those found in larger office build- rial and therefore should be treated. The active ingredient released by the NO SLIME STRIP was maintained at an or two above them when it comes to product expertise. But ings. In this case, they have air handlers and large drain pans. Q. How much is needed? • VISIBLE PACKAGING shows how much product remains available for use. effective p.p.m. concentration in the simulated condensate water, for the entire when they go downstairs to see the engineer, they feel the ta- There’s a good chance that some of your customers are al- A. That is determined by your tonnage and the size and NO GUESSWORK! length of the test. The rate of kill of Legionella pnuemophila by the NO SLIME bles are reversed; it’s the engineer who stands a step ot two ready using a de-sliming product. The question you must ask strength of the de-slimer. Take Gold Coast’s No Slime strips, STRIP active, was rapid and effective. During all of the testing period there was above them in expertise yourself is, “Why shouldn’t I be selling my customers the for example. The regular size covers up to 5 tons, and the Streamlined elongated shape, easy to slip into drip pans without dismantling. at least a 99% kill of Legionella. The truth of the matter is, engineers are no different than condensate drain-pan treatments they need?” • jumbo covers up to 10 tons. So a 1,000 ton unit would require Just drop in pan. the people you’re calling on for custodial supplies. They just There are many excuses you could use. “We only sell jan- 200 regular or 100 jumbo strips. Legionella pneumophila has been frequently detected in cooling water systems have a different set of responsibilities and needs. Often, their itorial supplies,” or, “We don’t call on engineers because we Besides the price, which, as a distributor you can set your- crucial responsibilities leave them less time for small talk. have nothing to sell to them and I don’t think we want to get self, that is all you need to know to sell drain-pan treatment. • Polymeric packaging releases a constant dose of microbiocide, odor neu- and has sporadically resulted in the outbreak of Legionnaires disease with its Thus, the first rule of successful selling to engineers is to be involved in something like this.” But consider this scenario: tralizers, corrosion and scale inhibitors. pneumonia-like symptoms. Although there is no direct or interpretable relation- concise and to the point. A salesman from the ABC industrial supply company calls THE SALES CALL ship between the presence of this bacteria and the potential for human disease, This time factor also serves as one of the many advantages on the engineer of one of your accounts. On his way to the The drain-pan treatment sales call itself could well be the • Available in three sizes: Mini for up to 3 ton units.Regular size for up to 5 minimizing the potential for disease outbreak is the recommended action. of selling to engineers. Normally, the time from product pres- engineer’s office, he passes the housekeeping storage area. easiest call you’ll ever make. Here’s an example: ton units. Jumbo size for 10-15 ton units. For larger units. use multiple strips. entation to procurement of the purchase order is minimal. The door to the storage room is open, he stops, looks in and “Good morning Mr. Finkelberg. Knowing how busy you Gold Coast Chemical Products NO SLIME STRIP provides effective control of the With housekeeping departments, you often find yourself talk- stares. Now, as he stares, he starts thinking, “If we started are, I’ll get right to the point. I stopped by this morning to pH 7-neutral. This product is non-corrosive to metallic surfaces. Legionella pnuemophila used in the tests. ing for days, weeks, and, sometimes, even months to make a stocking some of these items, I know I could sell them to show you an easy, effective and economical way to treat all • sale. Yet in many cases, an engineer will write you a purchase this account.” He then continues on to the engineer, with your condensate drain-pans. This is an EPA-registered bio- order on the spot. Another timesaving advantage is the total whom he has a good relationship, and gets his order for con- cide in a solid form that will last four-to-six months. By the time spent making the call. From the initial hello to the part- densate drain-pan treatment. Order in hand, he asks “Do you way, this biocide is effective in preventing Legionnella Pneu- ing goodbye, a lot more is accomplished in less time with an do any buying of janitorial supplies?” The engineer may say, mophila, which you probably know better as Legionnaires engineer. Of course, less time spent per call means more calls “No, I don’t. But come on, I’ll take you and introduce you disease. Now, here’s what it does for you: (1) prevents slime - and more sales - can be made. to the housekeeper.” build-up which can clog up the drain and cause the pan to Another of the many things I like about engineers is that The moral? You may not want to go downstairs and sell to overflow; (2) eliminates offensive odors; (3) prevents scale they’re not sample addicts. And, when they do request a sam- the engineer, but more and more salesmen who sell to him are and corrosion; and (4) lessens the risk of sick building syn- ple, they generally try it out promptly. It’s rare to return three coming upstairs to sell to the housekeeper, your customer - drome. How many drain pans do you have, Mr. Finkelberg, or four weeks after you gave an engineer a sample, only to perhaps soon to be ex. and which size would serve you better, the regular or jumbo?” discover it taking up space on the desk. In these competitive times, there’s no room for hesitation. Short, sweet, simple, and it sells. You must embrace any product that can increase sales to new MAKING THE CALL markets and existing accounts. Easy-sell, necessary products, ADDED SALES BONUS While these advantages explain why you should approach like de-slimers, make a great entree to an engineer’s domain: While targeting a new market is your primary goal, re- engineers, the question of how to approach them remains. The product is uncomplicated and nontechnical, and the sales member; just as engineers use many of the products you al- There are many products facilities use to keep their heat- presentation is short. The only way you couldn’t sell it is if ready stock, the same pan de-slime product used downstairs ing and cooling operations functioning at maximum effi- you don’t try. by the engineer is used upstairs. For example, large comput- ciency. While many of these products require some technical Equally detrimental to your business and profit is hiding ers which have cooling systems and drain pans, need to keep expertise, others require little - or none. A good example of behind the argument that you only sell janitorial supplies. those pans clean. Then, there is the grocery field. The last one that requires no expertise to sell is a de-sliming product Janitorial supply companies can and do sell de-slimers, some thing in the world any grocery store wants is to have foul used in air conditioning and refrigeration drain pans to catch 100 gross and more a year. Not only do they sell the engineer odors coming from around the dairy case. Other areas where condensation. Selling this requires less technical knowledge drain-pan treatment, but, once in the door, they sell other pan de-slime products are needed include refrigerated vend- than most of the products you’re already selling. Consider stock items. For example: rag/wipers, waterless hand cleaning machines, walk-in coolers, and dehumidifiers. Again, this these facts: ers, cleaner/degreasers, aerosol, buckets, brooms and is not to deter you from approaching the engineer, but be as- (1) With the exception of window units, all air-condi- brushes, and so on. Think about it. You have to maximize sured, the potential customers are endless. tioning systems have condensation drain pans. your sales opportunities, and you’re not accomplishing this As I see it, the only problem salespeople have in selling to A DIVISION OF DORA INDUSTRIES, INC. (2) All refrigeration systems have condensate drain pans. when you and your salespeople leave a client without paying engineers is overcoming their own fear. If you’re going to (3) Because these pans are always moist, bacterial slime the engineer a visit. Further, you have a big advantage over climb the ladder of success, you have to get off the commod- 2357 STIRLING ROAD, FORT LAUDERDALE, FLORIDA 33312 grows in them. your competitors because you’re already in your customers’ ity treadmill and seek new horizons, wherever you can. So BROWARD 954-893-0044 • FAX 954-893-8884 (4) Because condensation is formed by drops dripping computer bases as a vendor. In some cases you’ll end up sell- get going. Climb down into the gold mine and start working into the drain pan, pans are very shallow, and the drain ing more to the engineer than the housekeeper and, again, your way up. Call 800-333-3403. TOLL FREE 800-333-3403 No Slime Strip Air Conditioning Drain Pan Slime Preventative Kills Mold, Mildew & Algae

Patent Pending NO-SLIME STRIP has the highest percentage active ingredient, ounce per ounce, than any other microbiocide of its kind. • EPA REGISTERED •

NO DRAIN PAN OVERFLOW PREVENTS SLIME BUILD-UP. SURVIVAL OF LEGIONELLA PNEUMOPHILA IN AIR CONDITIONER DRAIN PANS CONTAINING NO SLIME STRIP • NO SLIME STRIP is a complete product for the treatment of air conditioning drain pans, dehumidifiers, computer room equipment, coolers, refrigerated An evaluation of the ability of NO SLIME STRIP to control Legionella in air condi- vending machines, display cases and cold storage walk-ins. tioner condensate water was carried out. The duration of the test approxi- mated the load for three months x 8 hours per day of air conditioner use in high • NO SLIME STRIP provides effective long-term control of offensive odors, humidity and high condensation conditions. organic build-up, scale and corrosion deposits in the above systems. The active ingredient released by the NO SLIME STRIP was maintained at an • VISIBLE PACKAGING shows how much product remains available for use. effective p.p.m. concentration in the simulated condensate water, for the entire NO GUESSWORK! length of the test. The rate of kill of Legionella pnuemophila by the NO SLIME STRIP active, was rapid and effective. During all of the testing period there was • Streamlined elongated shape, easy to slip into drip pans without dismantling. at least a 99% kill of Legionella. Just drop in pan. Legionella pneumophila has been frequently detected in cooling water systems • Polymeric packaging releases a constant dose of microbiocide, odor neu- and has sporadically resulted in the outbreak of Legionnaires disease with its tralizers, corrosion and scale inhibitors. pneumonia-like symptoms. Although there is no direct or interpretable relationship between the presence of this bacteria and the potential for human disease, • Available in three sizes: Mini for up to 3 ton units.Regular size for up to 5 minimizing the potential for disease outbreak is the recommended action. ton units. Jumbo size for 10-15 ton units. For larger units. use multiple strips. Gold Coast Chemical Products NO SLIME STRIP provides effective control of the • pH 7-neutral. This product is non-corrosive to metallic surfaces. Legionella pnuemophila used in the tests.

A DIVISION OF DORA INDUSTRIES, INC. 2357 STIRLING ROAD, FORT LAUDERDALE, FLORIDA 33312 BROWARD 954-893-0044 • FAX 954-893-8884 TOLL FREE 800-333-3403 Circle 18 28 January/February 2014

ADVERTORIAL

Jansan, Paper & Packaging Distributors are Succeeding with DDI System’s Inform Software

A-1 Restaurant & Janitorial Supply Co • ABC Paper & Chemical, Inc Abel• Industries, Inc •Accommodation Mollen • Acorn Distributors • Alfa International Corp • All Care Distributors • All Florida Paper, Inc • Allen Paper & Supply Co • All-Good Supply CorpAllston • Supply Co, Inc • Alpha Chemical • American Cleanstat • Americhem Interna- tional, Inc • Amerisan • Amerisource Industrial Supply • Anderson Paper & Packaging • Arco Packaging, Inc • Aries Supply, Inc • Arrow Paper Corp • Associated Paper, Inc • Atlantic Paper & Twine Co, Inc • Atlantic Tape & Distributing • B & W Supply Co • Balter-Empire Restaurant Equipment Sales • Banner Chemical • Barret-Fisher Co, Inc • Bay City Supply • BCB Janitorial • Big M Supply • Black Hills Chemical • Bluffs Sanitary Supply • Breckenridge Paper & Packaging Co • Brighton USABroussard LTD • Paper, Inc •Brown Janitor Supply • Buck Supply & Distribution • C&S Cleaning Supply, LLC • California Janitorial Supply CamdenCo • Bag & Paper Co, Inc • Cantwell-Cleary Co, Inc • Capital Paper Products • Capital Sanitary Supply • Caravan Packaging Corp • Carlson Supply Casey • EMI • Catko Distributors, Inc • CDC Paper & Janitor Supply • Central Paper & Supply Co, Inc • Century Supply • City Group, Inc • Classic Restaurant Supply • Clayton Paper & Distribution, Inc • Clean Image, Inc • Cleanco Distrib- utors • Cleaning & Restoration Supply • Cleaning Solutions Equipment & Supply • Cleaning Supply Warehouse • Cleaning Systems Supply • Combined Sales Co • Conlon Products • Consolidated Paper Group • Cowboy Supply House • Crest Supply • Crestview Wholesale • CTL Co • D. Gilmore Distributing Co, Inc • Dasco Paper & Janitorial Supply • Datek, Inc • Dawn Chemical, Inc • Del Vel Chemical DelawareCo • Valley Packaging Group • Desantis Janitor Supply • Detroit Chemical & Paper Supply Co • Diamond Distributors, Inc • Diverse Maintenance Solutions, Inc •Dutch Hollow Janitorial • Eagle Paper, Inc • East Continental Supplies • Eastern Institutional Supply Co • ECR Restaurant Equipment • Edmer Sanitary Supply Co, Inc • Edwards Chemical • Egan Supply Co • Elkins Wholesale, IncEnviroChemical, • Inc • Erzen & Associates “ I can’t say enough about • Fanguy Brothers Wholesale, Inc Flex-Pac,• Inc •Flexpak • Foley Distributing Corp • GB Maintenance Supply inform’s CRM. These • General Paper Co • Gergely’s Maintenance King • Gilson Enterprises • Glove, Cleaners & Safety Products, Inc • Gorm, Inc •Great Western Supply • Greenough Packaging & Maintenance Supplies • Greenside Supply • features are very powerful!” Guillot’s Sanitary Supply, Inc • H. Weiss •Harder Corp • Henderson Chemical •Hercules & Hercules, Inc • Tomar Industries, Inc. Hibrett Puratex •House of Clean, Inc •House Sanitary Supply Co • Howard Co • Huber, Inc • Hyman Paper & Chemical Co •I. Janvey & Sons, Inc • Image Supply, Inc • Industrial & Shippers Supply, Inc • Industrial Cleaning Products, Inc • Inlander Brothers, Inc • Insco • Iowa-Des Moines Supply, Inc • Jacobs Wholesale Paper Co • Jan Master Supply Co • Janitech Facility Supply, Inc • Janitorial Supply, Inc • Janitors Supply Outlet • Janitor’s Warehouse • JH Paper Co, Inc • Kamo Manufacturing Co, Inc • Katcef Sales, Inc • Kenway Distributors, Inc • Kleeners Warehouse, Inc • Knight Marketing Corp of NY • Kommercial Kitchens • K-Stone Supplies & Repairs L & •M Foodservice, Inc • Label House • Lake City Supply • Lakeland Supply, Inc •Laun-Dry Supply • Leonard Brush & Chemical • Lewis County Chemical • Liberty Distributors, Inc • Lico, Inc • Litin Paper Co • Lovan Industries, Inc • M & J Frank Inc • Maine Cleaners Supply/The O’Neil Co • Maine Paper and Janitorial Supply • Markham Restaurant Supply • Marko, Inc • Mark-Pack, Matera Inc • Paper Co • Maui Chemical & Paper Products, Inc • McDonald Paper Co Mendes• Supply Co • Merchants Paper Co, Inc • Meyer Bag & Supply, Inc Midland • Paper Co •Milhench Supply Co • Miller Janitor Supply, Inc • Miller Products CoMontana • Broom & Brush • Mooney-General Paper Co • Morton Paper • Mr. Janitorial Supplies • MSM, Inc • Muckenthaler Inc • Murphy Sanitary Supply • Nagel & Shippers Products, Inc • National Restaurant Supply • New England Maintenance Depot • New London Tape Distribu- tors, Inc • New System Carpet & Building Care • NexGen Products • North Alabama Chemical Co • Northeast Janitorial Supply, Norvex Inc • •Ohio & Michigan Paper Co • Oklahoma Janitorial Supply • Omaha Compound Co • P & E Distributors, Inc • Pabco Industries, LLC • Packaging Partners, LLC • Parker Wholesale Paper PCS Co Indus- • tries • PFS Sales Co • Phillips Supply Co • Phoenix JS, Inc • Phoenix Research Industries, Inc • Pinnacle Distribution, Inc • Plastic Express • Platinum Packaging & Paper • Portsmouth & Chesapeake Paper Supply • Princeton Supply Corp • Prinova Co, Inc • Provident Packaging CorpRandik • Paper Co • Resource One, Inc RH• Crown Co, Inc • Riley Maintenance Systems Riverside• Paper Co, Inc •Roy Turk Industrial Sales, LTD • Russell Hall Co • S&S Incorporated • Sales Master Corp • Sanco Supplies • Sanico Solutions • Sanico, Inc • Scoles Floorshine Industries SHIP-PAC, • Inc • Shur-Az Janitorial Supply • Sierra Packaging, IncSikes • Paper Co • Simplex Janitorial • Single Source Supply • Sink Paper & Packaging • Skillman Hardware, Inc • SMS Distributions • Solutex, Inc • Southern Building Maintenance & Supply • Southern Paper & Chemical Co, Inc • Southwestern Packaging Corp • Spectrum Paper Co • Springﬁeld Paper Co • Staval Supply • Stevens Co, Inc • Summit Paper Co • SunBelt Paper & Packaging, LLC • Superior Industrial Supply Co • Supply Solutions • Supreme Industrial Products • Tal ProductsTarheel • Paper & Supply Co • Thayer, Inc • The Paperhouse Corp • The Standard Companies • TK Sales • TLC JanitorialTomar • Industries, Inc •Treat’s Solutions, Inc • Triduro Supply Co • Trio Supply Co • Triple A Supplies, Inc •Twin Ports Paper & Supply, Inc • United Supply Services • Vasco Brands, Inc • VCC Janitorial Supply • WAT Supplies • Webb Chemical &Weiss Paper Bros • Hagerstown • West Florida Supply Co - Fort Myers • West Florida Supply Co - Sarasota • Western Bar & Restaurant Supply • ZEP Factory Outlet - P.A. Janitorial Supplies

MSN_fullpage_clients_2-14.indd 1 1/22/2014 1:08:39 PM Jansan, Paper & Packaging Distributors are Succeeding with DDI System’s Inform Software

A-1 Restaurant & Janitorial Supply Co • ABC Paper & Chemical, Inc Abel• Industries, Inc •Accommodation Mollen • Acorn Distributors • Alfa International Corp • All Care Distributors • All Florida Paper, Inc • Allen Paper & Supply Co • All-Good Supply CorpAllston • Supply Co, Inc • Alpha Chemical • American Cleanstat Americhem • Interna- tional, Inc • Amerisan • Amerisource Industrial Supply • Anderson Paper & Packaging • Arco Packaging, Inc • Aries Supply, Inc • Arrow Paper Corp • Associated Paper, Inc • Atlantic Paper & Twine Co, Inc • Atlantic Tape & Distributing • B & W Supply Co • Balter-Empire Restaurant Equipment Sales • Banner Chemical • Barret-Fisher Co, Inc • Bay City Supply • BCB Janitorial • Big M Supply • Black Hills Chemical • Bluffs Sanitary Supply • Breckenridge Paper & Packaging Co • Brighton USABroussard LTD • Paper, Inc •Brown Janitor Supply • Buck Supply & Distribution • C&S Cleaning Supply, LLC • California Janitorial Supply CamdenCo • Bag & Paper Co, Inc • Cantwell-Cleary Co, Inc • Capital Paper Products • Capital Sanitary Supply • Caravan Packaging Corp • Carlson Supply Casey • EMI • Catko Distributors, Inc • CDC Paper & Janitor Supply • Central Paper & Supply Co, Inc • Century Supply • City Group, Inc • Classic Restaurant Supply • Clayton Paper & Distribution, Inc • Clean Image, Inc • Cleanco Distrib- utors • Cleaning & Restoration Supply • Cleaning Solutions Equipment & Supply • Cleaning Supply Warehouse • Cleaning Systems Supply • Combined Sales Co • Conlon Products • Consolidated Paper Group • Cowboy Supply House • Crest Supply • Crestview Wholesale • CTL Co • D. Gilmore Distributing Co, Inc • Dasco Paper & Janitorial Supply • Datek, Inc • Dawn Chemical, Inc • Del Vel Chemical DelawareCo • Valley Packaging Group • Desantis Janitor Supply • Detroit Chemical & Paper Supply Co • Diamond Distributors, Inc • Diverse Maintenance Solutions, Inc •Dutch Hollow Janitorial • Eagle Paper, Inc • East Continental Supplies • Eastern Institutional Supply Co • ECR Restaurant Equipment • Edmer Sanitary Supply Co, Inc • Edwards Chemical • Egan Supply Co • Elkins Wholesale, IncEnviroChemical, • Inc • Erzen & Associates “ I can’t say enough about • Fanguy Brothers Wholesale, Inc Flex-Pac,• Inc •Flexpak • Foley Distributing Corp • GB Maintenance Supply inform’s CRM. These • General Paper Co • Gergely’s Maintenance King • Gilson Enterprises • Glove, Cleaners & Safety Products, Inc • Gorm, Inc •Great Western Supply • Greenough Packaging & Maintenance Supplies • Greenside Supply • features are very powerful!” Guillot’s Sanitary Supply, Inc • H. Weiss •Harder Corp • Henderson Chemical •Hercules & Hercules, Inc • Tomar Industries, Inc. Hibrett Puratex •House of Clean, Inc •House Sanitary Supply Co • Howard Co • Huber, Inc • Hyman Paper & Chemical Co •I. Janvey & Sons, Inc • Image Supply, Inc • Industrial & Shippers Supply, Inc • Industrial Cleaning Products, Inc • Inlander Brothers, Inc • Insco • Iowa-Des Moines Supply, Inc • Jacobs Wholesale Paper Co • Jan Master Supply Co • Janitech Facility Supply, Janitorial Inc • Supply, Inc • Janitors Supply Outlet • Janitor’s Warehouse • JH Paper Co, Inc • Kamo Manufacturing Co, Inc • Katcef Sales, Inc • Kenway Distributors, Inc • Kleeners Warehouse, Inc • Knight Marketing Corp of NY • Kommercial Kitchens • K-Stone Supplies & Repairs L & •M Foodservice, Inc • Label House • Lake City Supply • Lakeland Supply, Inc • Laun-Dry Supply • Leonard Brush & Chemical • Lewis County Chemical • Liberty Distributors, Inc • Lico, Inc • Litin Paper Co • Lovan Industries, Inc • M & J Frank Inc • Maine Cleaners Supply/The O’Neil Co • Maine Paper and Janitorial Supply • Markham Restaurant Supply • Marko, Inc • Mark-Pack, Matera Inc • Paper Co • Maui Chemical & Paper Products, Inc • McDonald Paper Co Mendes• Supply Co • Merchants Paper Co, Inc • Meyer Bag & Supply, Inc Midland • Paper Co •Milhench Supply Co • Miller Janitor Supply, Inc • Miller Products CoMontana • Broom & Brush • Mooney-General Paper Co • Morton Paper • Mr. Janitorial Supplies • MSM, Inc • Muckenthaler Inc • Murphy Sanitary Supply • Nagel & Shippers Products, Inc • National Restaurant Supply • New England Maintenance Depot • New London Tape Distribu- tors, Inc • New System Carpet & Building Care • NexGen Products • North Alabama Chemical Co • Northeast Janitorial Supply, Norvex Inc • •Ohio & Michigan Paper Co • Oklahoma Janitorial Supply • Omaha Compound Co • P & E Distributors, Inc • Pabco Industries, LLC • Packaging Partners, LLC • Parker Wholesale Paper PCS Co Indus- • tries • PFS Sales Co • Phillips Supply Co • Phoenix JS, Inc • Phoenix Research Industries, Inc • Pinnacle Distribution, Inc • Plastic Express • Platinum Packaging & Paper • Portsmouth & Chesapeake Paper Supply • Princeton Supply Corp • Prinova Co, Inc • Provident Packaging CorpRandik • Paper Co • Resource One, Inc RH• Crown Co, Inc • Riley Maintenance Systems Riverside• Paper Co, Inc •Roy Turk Industrial Sales, LTD • Russell Hall Co • S&S Incorporated • Sales Master Corp • Sanco Supplies • Sanico Solutions • Sanico, Inc • Scoles Floorshine Industries SHIP-PAC, • Inc • Shur-Az Janitorial Supply • Sierra Packaging, IncSikes • Paper Co • Simplex Janitorial • Single Source Supply • Sink Paper & Packaging • Skillman Hardware, Inc • SMS Distributions • Solutex, Inc • Southern Building Maintenance & Supply • Southern Paper & Chemical Co, Inc • Southwestern Packaging Corp • Spectrum Paper Co • Springﬁeld Paper Co • Staval Supply • Stevens Co, Inc • Summit Paper Co • SunBelt Paper & Packaging, LLC • Superior Industrial Supply Co • Supply Solutions • Supreme Industrial Products • Tal ProductsTarheel • Paper & Supply Co • Thayer, Inc • The Paperhouse Corp • The Standard Companies • TK Sales • TLC JanitorialTomar • Industries, Inc •Treat’s Solutions, Inc • Triduro Supply Co • Trio Supply Co • Triple A Circle 12 Supplies, Inc • Twin Ports Paper & Supply, Inc • United Supply Services • Vasco Brands, Inc • VCC Janitorial Supply • WAT Supplies • Webb Chemical &Weiss Paper Bros • Hagerstown • West Florida Supply Co - Fort Myers • West Florida Supply Co - Sarasota • Western Bar & Restaurant Supply • ZEP Factory Outlet - P.A. Janitorial Supplies

MSN_fullpage_clients_2-14.indd 1 1/22/2014 1:08:39 PM 30 January/February 2014

ADVERTORIAL

UNIVERSAL BUSINESS SYSTEMS Helps Distributors Reduce Costs & Increase Profits STEP1 Software – The Future Of Jan/San Distribution Is Here

When you buy software from a company that specializes in your specific industry, you are buying the company as much as the software. You are also buying a comfort level based on their longevity. Universal Business Systems (UBS) is a Family Owned Business that has successfully installed solutions for businesses just like yours for over FORTY-YEARS! Our fundamental philosophy and mission is to place the customer first. This belief and commitment has enabled us to successfully bring distribution software solutions to businesses of all sizes. As a family-owned business, we go the extra mile to make sure the customer is taken care of.

"I value the fact that UBS is a family owned and operated business. Those values are reflected in how you do business and how your employees service us." Bill LaMorte, Owner, Ronstan Paper & Packaging Why Universal Business Systems Synergy Suite is the Right Choice Developed by listening to the needs of distributors, The Synergy Suite includes all Scan with your Smart Device to get the whole Success Story: the software needed to run a distribution business. One of the most innovative features of Synergy Suite is that it is completely Web Browser Based and does not The Benefit of Over a Quarter-of-a-Century of Industry-Specific Experience require you to install troublesome third-party downloads or apps. All you need is an Experience has proven over and over again that many questions and industry specific situations internet browser (which your computer or mobile device already has) and you’re present themselves regularly while implementing a software solution. Universal Business ready to go! Synergy will run on your Smartphone, Tablet, Laptop or Any Device Systems employees specialize in your industry and have supported businesses like yours for that connects to the internet from anywhere you are. The Synergy Suite features: a combined average of Two Decades. That immediately tells you a couple of things: 1) you will be dealing with someone who knows the software you bought so you won’t have to be part of Synergy ERP: Complete Enterprise Resource Planning System a learning curve, and 2) you will be dealing with people who know your business. Having a Finance/Accounting, Customer Relationship Management (CRM), Sales, company with a wealth of industry specific knowledge supporting you and your software will Distribution and Logistics Tools that are very intuitive, powerful and provide help you reduce costs and increase profits. information easily and effectively, all through your web browser.

Synergy.Net: Custom Website / Online Ordering / Content Management The most intelligently designed B2B/eCommerce solution currently available, Synergy.Net allows you to create and customize Your Own Unique Website with a Fully Integrated Product Catalog and Online Ordering complete with Product Images and Detailed Marketing Text with MSDS, Videos, etc. to enhance your customers' experience. An intuitive Admin Area lets you easily maintain your site and product content, and search engine optimization.

Synergy SalesPro: Real-Time Sales Force Automation Real-Time solution providing Productivity Analysis and the Customer Information your sales reps need, along with the capability to enter quotes and orders out in the field without having to call the office. This mobile dashboard works on smartphones, tablets, laptops or any device that has a web browser.

Synergy Phocas: Business Intelligence Tools Simple and easy to use tools for managing the information you need to make important business decisions and find opportunities you may have missed.

"UBS software products give us that unique, competitive advantage" Jim Berry, VP of Marketing, H.T. Berry Company Scan with a Smart Device for the whole Success Story:

Improve Your Image, Gain New Customers & Increase Sales Not only does Universal offer all the software needed to run your business, we can help you promote it! Our advertising and marketing experts can help you improve your image, gain new customers and increase sales. We specialize in Internet and Print Marketing, including Websites, eCommerce, Catalogs, Promotional Literature and Search Engine Optimization. Our industry-leading Content Management Database allows us to offer high-resolution product images and detailed marketing text with all of our products.

Call 908-725-8899 or Email [email protected] today for a demonstration and learn how Universal Business Systems will help you sell more from DAY 1.

Circle 47 Maintenance Sales News 31

ADVERTORIAL

UNIVERSAL BUSINESS SYSTEMS Helps Distributors Reduce Costs & Increase Profits STEP1 Software – The Future Of Jan/San Distribution Is Here

When you buy software from a company that specializes in your specific industry, you are buying the company as much as the software. You are also buying a comfort level based on All-Windows SQL-based distribution software. Very easy to use. That’s how STEP1 Software describes its state-of-the-art distributor’s their longevity. Universal Business Systems (UBS) is a Family Owned Business that has system, designed specifically for the Jan/San industry. STEP1 has used its 36 years of experience with the Jan/San industry to create a successfully installed solutions for businesses just like yours for over FORTY-YEARS! Our fundamental philosophy and mission is to place the customer first. This belief and commitment software package that addresses the needs of every aspect of your business. has enabled us to successfully bring distribution software solutions to businesses of all sizes. 23 percent discount off all linear low-density liners for the hospital. This way, no matter what liner they As a family-owned business, we go the extra mile to make sure the customer is taken care of. Our Tablet app for your sales reps is a big success. Use this impressive tool to enter orders, check stock, enter quotes, and manage your territory. It is also integrated with our optional calen- choose, the pricing will be automatic and correct. This feature has helped STEP1 customers im- dar/CRM/Business Intelligence system. The CRM system shows at-a-glance if you are up or down in this mensely. Just think of all the time you spend with customer pricing issues. STEP1 also has a margin "I value the fact that UBS is a family owned account, and also suggests items that other like customers are buying that this customer is not buying. preservation system, so that if costs go up, it shows you what you should charge to maintain the same and operated business. Those values are The heart and soul of the distribution business is order entry. This is the most margin as the last purchase for this customer. important point of contact between your customer and your company. STEP1’s Order Desk is de- If you have a service department for machine repair, STEP1 has an excellent reflected in how you do business and how signed to have every answer just one click away. Customer service people can see when the last solution called the Service Desk. This package tracks machine repair by serial number, so that your employees service us." order was, what the last price was, what the new price should be and what this customer should you can easily recall a machine and see all the previous service history. It also tracks total number of be ordering today. Credit and payment history are immediately available, whenever they are times the machine has been in for repair, and the total amount spent on repairing the machine. STEP1 Bill LaMorte, Owner, Ronstan Paper & Packaging Why Universal Business Systems Synergy Suite is the Right Choice customers have found this very useful because it helps pinpoint troublesome machines that would be Developed by listening to the needs of distributors, The Synergy Suite includes all needed. New items are just a click away and so is the on-line catalog. Scan with your Smart Device to get the whole Success Story: less expensive for the customer to replace and stop repairing the old one. the software needed to run a distribution business. One of the most innovative For the owner, STEP1 has two impressive tools. First is the CEO Dashboard, Status codes allow you to see at-a- features of Synergy Suite is that it is completely Web Browser Based and does not glance the status of every job in for The Benefit of Over a Quarter-of-a-Century of Industry-Specific Experience which lets you see all the vital stats of your busi- require you to install troublesome third-party downloads or apps. All you need is an repair. Statuses such as ‘On Bench’ or ‘Waiting Experience has proven over and over again that many questions and industry specific situations ness at-a-glance. Extensive drill-downs allow you internet browser (which your computer or mobile device already has) and you’re on Part’ allow you to keep the customer quickly present themselves regularly while implementing a software solution. Universal Business to investigate anything that looks different than ready to go! Synergy will run on your Smartphone, Tablet, Laptop or Any Device informed of the status of their repair. Service Systems employees specialize in your industry and have supported businesses like yours for what you were expecting. You can also set goals that connects to the internet from anywhere you are. The Synergy Suite features: Desk also has a companion product called Serv- a combined average of Two Decades. That immediately tells you a couple of things: 1) you will that help you track your progress. Second is ice Manager. The Service Manager package be dealing with someone who knows the software you bought so you won’t have to be part of STEP1’s Dimensions Business Intelligence sys- Synergy ERP: Complete Enterprise Resource Planning System tracks billable time by Service Rep. This allows a learning curve, and 2) you will be dealing with people who know your business. Having a tem. Dimensions is an easy to use guided query Finance/Accounting, Customer Relationship Management (CRM), Sales, the owner or manager to determine the true prof- company with a wealth of industry specific knowledge supporting you and your software will system for the owner or manager. See which Distribution and Logistics Tools that are very intuitive, powerful and provide itability of the Service Department. It also tracks help you reduce costs and increase profits. information easily and effectively, all through your web browser. items are doing best with your customers, and see the range of special prices being offered to cus- turn-around time of equipment and other key Service Department statistics. Synergy.Net: Custom Website / Online Ordering / Content Management tomers for each item. One more click will show all similar customers that have NOT yet pur- Your warehouse people will enjoy The most intelligently designed B2B/eCommerce solution currently available, the Warehouse Manager. This package Synergy.Net allows you to create and customize Your Own Unique Website with a chased this item. The information available to the allows your warehouse personnel to see all the Fully Integrated Product Catalog and Online Ordering complete with Product Images orders waiting on delivery and lets them sort the and Detailed Marketing Text with MSDS, Videos, etc. to enhance your customers' Sales Manager is amazing. You will be instantly able to see how the company is per- orders into truck runs on-screen. The system experience. An intuitive Admin Area lets you easily maintain your site and product also allows them to grab a “wave pull” ticket, content, and search engine optimization. forming vs. your goals. This tracks through to sales offices, if you have multiple branches, then which would allow them to make one sweep around the warehouse and pick all orders for a Synergy SalesPro: Real-Time Sales Force Automation tracks through to all the individual sales people. Be able to sort and search the data to see margins truck run at once (this is not required, just op- Real-Time solution providing Productivity Analysis and the Customer Information tional). Customers have reported savings of your sales reps need, along with the capability to enter quotes and orders out in the by customer, by item, or by vendor. This is a separate module available just for your sales man- about 3 hours per 100 orders by doing it this field without having to call the office. This mobile dashboard works on smartphones, way, and have increased picking accuracy. tablets, laptops or any device that has a web browser. ager that automates the normal tasks of this job. STEP1 also has several tools for Warehouse Manager also has a feature to mark an entire truck’s orders as “shipped”with one Synergy Phocas: Business Intelligence Tools your customers. There are two customer order entry systems available. One is browser click. Once marked, the computer knows this in- Simple and easy to use tools for managing the information you need to make ventory is out of the building and won’t show important business decisions and find opportunities you may have missed. based, and will show the customer special pricing on any item they have previously purchased as floor stock. Haz-Mat issues are also ad- along with pictures and descriptions of the items. dressed with this package. Billing is very easy, since the orders "UBS software products give us that The other is a package that connects directly to are already organized by truck. When unique, competitive advantage" you, and shows the customer status of pending orders and pricing on any items that they have the truck comes back, just handle any exceptions Jim Berry, VP of Marketing, H.T. Berry Company not already purchased. There is also a package that need to be addressed. Then with one click, all orders on the truck are billed. If bills need to Scan with a Smart Device for the whole Success Story: for your very large customers that helps the customer track their budgets and consumption. This go with the truck, then there is an option to ac- is very useful for customers like school districts, complish this as well. Improve Your Image, Gain New Customers & Increase Sales General Ledger, Accounts Receiv- Not only does Universal offer all the software needed to run your business, we can city and county governments, and health care companies. STEP1 seamlessly integrates with able, and Accounts Payable round out help you promote it! Our advertising and marketing experts can help you improve the package. The G/L is completely inte- your image, gain new customers and increase sales. We specialize in Internet and JM Catalog, which is the best on-line catalog in the industry. It features 225,000-plus items in the grated and very automatic. A/R and A/P have Print Marketing, including Websites, eCommerce, Catalogs, Promotional Literature features built in that STEP1 customers have sug- and Search Engine Optimization. Our industry-leading Content Management Jan/San industry. Customer special pricing is always gested to make their jobs easier and faster. Database allows us to offer high-resolution product images and detailed marketing STEP1 combines the most modern text with all of our products. an issue. STEP1 has a package called Price Manager that helps take some of technology with a package that addresses every aspect of your busi- Call 908-725-8899 or Email [email protected] today for a the work out of all the special pricing. You can use Price Manager to assign pricing dis- ness. STEP1 is the system of the future for demonstration and learn how Universal Business Systems will help you sell Jan/San Distribution, and the future is today. more from DAY 1. counts or markups to groups of items for a customer. For example, you might have a policy of For more information, visit www.STEP1.com Circle 44 32 January/February 2014

ADVERTORIAL

J&M Technologies – How Distributors Increase Online Ordering Sales

Distributors have discovered there is a “right way” and a “wrong way” to launch an internet order entry function. When performed correctly, an internet order entry system can significantly increase sales and profits, while decreasing staff time and paperwork. Performed incorrectly, it is just an extra button on your website.

What are the best steps to ensure you install a profitable order as it included over 200 cases of various trash bags significant increase in our customers adding new items to online ordering system? First, trust an online shopping cart and two dozen poles and squeegees for window cleaning.” their orders from our catalog.” provider that is familiar with the Jan/San industry and has Hall’s experience is typical of customers who follow the Every order that is placed online saves time, as cus- expertise in the finer details needed for online success. tomer service reps do not need to manually place the Second, make sure the provider is able to respond to orders. your particular needs in regards to addressing various Want to expand your sales in products with higher pricing levels and interfaces with your distribution profit margins that aren’t normally promoted? software system. Since J&M Technologies pioneered According to Hall, “We have received orders from internet order entry software for the industry, its tech- multiple customers for catalog items that they never nology interfaces seamlessly with all major providers purchased before. We had not sold a changing table for of Jan/San distribution software. a restroom in two years, and we sold two almost im- Third, make sure your sales force is involved with mediately after the catalog went live!” introducing your internet order entry system to all your Additional sales are generated with J&M’s newest customers. J&M can advise you about the best ap- product, the Facility Product Selection Guide. This is proaches. It takes just a few minutes to acquaint your an “add-on” module to the online ordering program customers with the shopping cart system, but the ben- that identifies customers by facility type when they log efits you achieve can be extraordinary. onto the catalog and suggests products, room-by-room, “The first week we were live with the catalog site, specific to their needs. we had a very large university look at our site with our Find out more about why most account manager and place an order for over 20 different advice of J&M Technologies. distributors trust J&M Technologies for their products they had never purchased from us,” relates Char- According to Rob Reed, of Hearn Paper Company, internet online ordering success by visiting lie Hall, a J&M Technologies’ user. “This was no small “Since switching to J&M web order entry, we have seen a www.jmcatalog.com.

AD MSN Jan-Feb-2014-1.2 Horizontal FINAL PRINTER.indd 1 Circle 26 1/24/2014 4:32:41 PM Maintenance Sales News 33

J&M Technologies – How Distributors Increase Online Ordering Sales

ABCO Products Corp. drum, pail, oil, grease, FDA and 3A pumps. For of jan/san cleaners and air fresheners in private Americo Manufacturing Co., Inc. 6800 N.W. 36th Avenue use on 1, 5, 15, 30, 55 gallon drums and totes. label. The company has low minimum orders, 6224 N. Main Street Miami, FL 33147 USA Custom pump solutions also offered. 14 competitive pricing and prepaid shipping. 14 Acworth, GA 30101 USA 305-694-2226 770-974-7000 Fax: 305-693-4410 Advanced Vapor Technologies, LLC Airx Laboratories Fax: 770-974-0614 Products: A vertically integrated manufacturing 5901 23rd W., Ste. 103 1640 Delmar Drive Web Site: www.americomfg.com company providing quality physical cleaning Everett, WA 98203 USA Folcroft, PA 19032 USA Products: Americo manufactures a complete products to maintenance markets. Full line 425-775-9000 610-534-8900 line of floor maintenance pads, hand pads and provider of brooms, mops, dust mops, brushes, Fax: 425-775-1993 Fax: 610-534-8912 related non-woven products. Also offered are squeegees, and handles, including 100 percent Web Site: www.advap.com E-Mail: [email protected] vinyl-backed floor matting, logo mats, anti-fa- corn brooms, and a variety of push brooms. Products: AVT Steam Vapor Systems, com- Web Site: www.airxinfo.com tigue matting and restroom care products in- Mops include cotton, rayon, blended and spe- bined with Nano Crystal Disinfection Technol- Company Officers: Scott Jarden, President cluding deodorizing urinal screens. 06 cialty application products. 05 ogy (TANCS™) cleans and disinfects virtually Products: Airx is a leader in three dimensional any surface using tap water. Chemical exposure odor and pathogen control. With over 50 prod- Amrep, Inc. ACS Industries, Inc. and residual noxious odors are reduced by em- ucts, it offers a solution to every odor and 425 Franklin Rd., Ste. 530 One New England Way ploying AVT systems, which are applicable for pathogen problem. 14 Marietta, GA 30067 USA Lincoln, RI 02865 USA multi-purpose, multi-surface disinfection. 12 770-422-2071 401-769-4700 Al’s Custodial Equipment Service, LLC Fax: 770-422-1737 Fax: 401-333-6088 Air Spencer USA, LLC 3 Gordon Drive E-Mail: [email protected] E-Mail: [email protected] P.O. Box 1541 Londonderry, NH 03053 USA Web Site: www.amrep.com Web Site: www.scrubble.com American Fork, UT 84003 USA 978-423-1751 Products: Amrep is a national manufacturer of Company Officers: Steven Buckler, President; 801-885-8347 E-Mail: [email protected] specialty chemicals, with product lines in the Rory Beaudette, Vice President - Sales; Peter Fax: 800-515-9976 Company Officers: Alan M. Meunier, Presi- chemical industry including aerosol, liquid and Botvin, Vice President/General Manager E-Mail: [email protected] dent/Owner; Karen Meunier, Vice lubricant products. Amrep offers product inno- Products: The Scrubble Division of ACS In- Web Site: www.airspencerusa.com President/Owner vations, quality, service and support. 11 dustries has been manufacturing professional Products: PeePod 21st century urinal cleaning Products: Service and repair of custodial clean- cleaning products since 1939 for the foodser- system, invented in Japan. Product features ing equipment. Complete with onsite mobile Anderson Chemical Company vice, janitorial and sanitary supply markets. ACS seven second installation, fresh smelling rest- service. Parts and equipment sales as well as pre- 325 South Davis Ave. manufactures a full line of cleaning products, in- room in seven minutes and seven month clean ventive maintenance contracts. Area coverage in Litchfield, MN 55355 USA cluding metal scrubbers, scouring pads, grill urinal. Also offered is the DoorPod Kinetic En- New Hampshire, southern Maine and northern Fax: 320-693-8238 cleaning items, soap pads, mops, brooms, ergy air freshener. No batteries or spray is Massachusetts. Fully insured and competitive 800-366-2477 brushes, non-woven floor pads, steel wool floor needed. Product is eco-friendly. 14 rates. 14 E-Mail: [email protected] pads and sand screens, carpet bonnets and Cy- Web Site: www.accomn.com clone D™ diamond floor pads. 14 Airosol Company, Inc. American Paper Converting Inc. Products: The Integra Program®, a division of 1206 Illinois St. 1845 Howard Way Anderson Chemical Company, specializes in Action Pump Co. Neodesha, KS 66757 USA Woodland, WA 98674 USA professionally managed kitchen, laundry, and 170 Chicago St. 620-325-2666 Fax: 360-225-0478 housekeeping programs for distributors. Ander- Cary, IL 60013 USA Fax: 620-325-2602 866-922-5272 son also specializes in water treatment, cleaning 800-273-6900 E-Mail: [email protected] Web Site: www.americanpaperco.com and sanitation products and programs. 14 Fax: 847-516-0033 Web Site: www.airosol.com Products: American Paper Converting Inc., E-Mail: [email protected] Company Officers: Gene Fleishman, President (APC) manufactures bathroom tissue and paper AWAY Chemical Corp. Web Site: www.actionpump.com and CEO; Matthew Stratemeier, National Sales towel products. APC Inc., was founded in 1997 7800 Bissonnet, Suite 310 Company Officers: Martin Barrett, President; Manager to be a flexible and innovative supplier of towel Houston, TX 77074 USA Rick Newtson, Vice President Products: Since 1943. Airosol provides private and tissue to janitorial and food service distrib- 713-541-0055 Products: Action Pump is a manufacturer of packaging of aerosol products. It offers a full line utors. 12 Fax: 713-270-6810 34 January/February 2014

Web Site: www.awaychem.com products from U.S. Battery and Trojan Products: Manufacturer of drain pan Battery used in floor scrubbers and sweep- treatment. 04 ers. Also offered in stock is a complete line of Schauer industrial battery chargers. 14 Aztec Products, Inc. 201 Commerce Drive Berk Wiper International, LLC Montgomeryville, PA 18936 USA 400 E. 2nd Street 215-393-4700 Boyertown, PA 19512 USA Fax: 215-393-4800 610-369-0600 800-331-1423 Fax: 610-369-0676 E-Mail: [email protected] E-Mail: [email protected] Web Site: www.aztecproducts.com Web Site: www.berkwiper.com Company Officers: Whit Beverly, Presi- Company Officers: Jeff Berk; Larry Berk dent; Allan Beverly, CEO; Steven Spen- Products: Berk Wiper offers a wide line gler, Vice President of wiping products under private label. It Products: Aztec Products manufactures features DRC, Scrim, Mighty Wipe®, and sells high speed floor maintenance foodservice towels, spunlace, TAD, and a equipment to distributors, contractors and variety of towel and tissue items for the facilities. Known for the Sidewinder VCT bathroom. These products service the Stripping System, Aztec's latest additions jan/san, automotive, foodservice, health MICALS include the LowRider Dust Control care and industrial markets. 14 propane burnisher in three sizes (21", 24" and 27"); the UltraGrind, UltraEdge and BioClean Technologies UltraVac propane-powered concrete floor 30262 Crown Valley Pkwy., Ste. B518 WITH PRIVATE BRANDED CHE grinders and polishers; and the Grand Fi- Laguna Niguel, CA 92677 USA nale floor finish and chemical applicator. 866-499-1157 Aztec's machines are made in the USA and Fax: 949-315-3193 Tired of doing all the leg work to solve your are CE, EPA, CARB, LEED and GS-42 E-Mail: customers problems only to have another certified, and powered by the Kawasaki [email protected] 603cc engine. 14 Web Site: distributor or online vendor undercut www.biocleantechnologies.com Banner Stakes Company Officers: John Nuccio, Presi- your price and steal the business? 12893 Alcosta Blvd, Ste. F dent; Michael Duhs, CEO San Ramon, CA 94583 USA Products: Completely environmentally You can eliminate this from happening 855-809-3800 and user safe, sustainable and biodegrad- with your own private chemical brand. Fax: 925-244-2112 able; using only NSF, DfE and CleanGre- E-Mail: [email protected] dients - approved ingredients to make Once they are locked-in they have no other Web Site: www.bannerstakes.com advanced line of commercial grade clean- place to go to get those products. Let us help Products: Mobile safety barricade system, ers. Visit company's website for efficacy stanchions and bases in yellow, red and or- tests and products’ MSDS. Can be bought you “Lock-in” chemical sales. You will have ange. Popular banner head messages: direct. Products: all purpose cleaner, heavy access to over 500 chemical formulations to "Caution, Caution-Cuidado", "Wet Floor", oil degreaser, odor eliminator, and restau- "Authorized Personnel Only", "Cleaning rant cleaner. 14 solve any cleaning, maintenance, and process In Progress", "Closed For Maintenance", chemical need. We provide unparalleled "Restricted Area", "Danger-Keep Out", Bissell Professional service and assistance during this process to "Danger High Voltage Keep Out", "Hard 2345 Walker Ave., NW Hat Area", "Construction Zone", "Stay Be- Grand Rapids, MI 49544 USA ensure your continued success. hind The Line", "Keep Area Clear". 14 616-791-0654 Fax: 616-453-5203 Bar Keepers Friend Web Site: www.bissell.com ADVANTAGES TO PARTNERING WITH HARVARD CHEMICAL 5240 Walt Place www.bissellcommercial.com Indianapolis, IN 46062 USA Products: Cleaning tools for commercial 317-459-5521 cleaning applications. This includes deep 1. Competitive Pricing 3. Custom formulations to Fax: 317-264-2192 carpet cleaners, upright vacuums, canister 2. Extensive portfolio of meet speci c needs E-Mail: [email protected] vacuums and sweepers. 12 Web Site: www.barkeepersfriend.com chemical formulations 4. Attractive full color labels Company Officers: Paul SerVaas, Presi- Briarwood Products including third party 5. Low minimum order dent; Kevin Patterson, Vice President, In- 2900 Bradwell Ave. stitutional Sales Cleveland, OH 44109 USA certi ed products such as requirements Products: Maker of premium quality 800-266-1680 EPA registered disinfectants, 6. Sales support and lab name-brand powder and cream scouring E-Mail: [email protected] cleansers, and spray and foam cleaners. Web Site: www.briarwoodproducts.com EPA DFE Green products, support For over 130 years, Bar Keepers Friend Company Officers: Erwin Tomm, Presi- and carpet cleaners with 7. Matching of existing (BKF) has been a trusted brand. "Once dent; Manfred Tomm, Vice President Tried, Always Used" is the company's Products: Labor saving cleaning tools, the Carpet and Rug Institute products motto. Now available in institutional pack microfiber tools, wet mop holders and dust 8. Graphic design assistance sizes and NSF-registered formulas for ex- mop units. 14 Seal of Approval. panded sales and profit opportunities for distributors. 14 Bro-tex, Inc. 800 Hampden Avenue We can provide a full line of Jan/San, specialty carpet, Battery Service Corporation St. Paul, MN 55114 USA and industrial process chemicals to meet any need. 410 S. Evergreen Ave. Fax: 651-646-1876 Bensenville, IL 60106 USA 800-328-2282 Fax: 630-595-4244 E-Mail: [email protected] 800-425-4071 Web Site: www.brotex.com E-Mail: [email protected] Products: Bro-tex converts a number of CALL TODAY – ATLANTA, GA – Web Site: www.batteryservice.com paper and non-woven single use (dispos- Company Officers: Tom Baker; Don able) wipers as well as numerous cloth 800-423-7514 www.hcronline.com Baker wiping products. Wipers include cellulose, Products: Wholesale distributor featuring spunlace and special low-lint wipers.

Circle 23 Circle 16 36 January/February 2014

Cloth wipers are available new or as reclaimed Bullen Companies, The Canadian Association of Environmental ation (CAHA) and evolved into the Canadian cloth wipers. The company converts these 1640 Delmar Dr. Management (CAEM) Association of Environmental Management wipers into a variety of dispensing applica- Folcroft, PA 19032 USA 150 Delhi Street (CAEM) in 2003. CAEM is a national associations including its Dispense Pro® and Center 610-534-8900 Fax: 610-534-8912 Guelph, ON N1E 6K9 CANADA tion of managers, supervisors, self-employed in- Flo® packaging. Other packaging options are E-Mail: [email protected] E-Mail: [email protected] dividuals, corporation and associate members bulk, quarterfold, flat and inter-folded. Avail- Web Site: www.bullenonline.com Web Site: involved in the environmental services field. The able for contract converting of customers’ ma- Company Officers: Scott Jarden, President www.caenvironmentalmanagement.com association's principal function is to promote the terials. Offers a line of a multi-purpose Products: Truekleen is made up of over 65 Company Officers: Keith Sopha, President; professional growth and development of its cleaner, Orange Peels™. As a pre-moistened products. Truekleen covers all aspects of bulding Sue Roberts, Director of Finance; Rob Scott, Di- memebers and to encourage and assist managers cleaner, Orange Peels will clean grease, oil and ground maintenance formulas. Truekleen rector of Membership; Dean Wiesman, Director in improving environmental services. CAEM and graffiti off most surfaces. Also produces has a product for all cleaning and sanitation of Education; Valerie Lohnes, Director of Public services all facets of the houskeeping industry, Fresh Start® disinfectant wipes which kills needs. Truekleen is the Bullen house brand that Affairs including hospitals, hotels, motels, school several types of viruses including H1N1 and can be combined with other Bullen nationally Products: CAEM was founded in 1971, as the boards, nursing homes and contract cleaners. 14 Noro Virus. 14 known product lines for freight discounts. 14 Canadian Administrative Housekeepers Associ- Canberra Corporation 3610 N. Holland Sylvania Toledo, OH 43615 USA 419-841-6616 Fax: 419-841-7597 E-Mail: [email protected] Web Site: www.canberracorp.com Company Officers: Danny Johnson, President; Christopher Yacko, Vice President Operations; Todd Schimme- oller, Vice President Sales Products: Canberra produces a wide range of cleaning solutions including restroom cleaners, disinfectants, floor cleaners and strippers, floor finish and sealers, industrial cleaners/degreasers and carpet care products. These products are offered in Husky and JAWS (Just Add Water System) brands and are also available for private branding. 14

Cargill Salt 9380 Excelsior Blvd. Hopkins, MN 55343 USA 888-385-SALT (7258) Web Site: www.cargill.com/salt Products: Professional line of packaged ice melters and a full line of water softener salts for the jan/san marketplace. 14

Carolina Mop Mfg. Co. 819 Whitehall Road Anderson, SC 29625 USA 800-845-9725 Web Site: www.carolinamop.com Products: Established in 1945, Car- olina Mop is a full line manufacturer of American-made wet mops including: cut-ends, tru-loops, screw connec- tors, deck mops, and high performance Rainbowair Activators have been the brand looped-end mops. A wide variety of Don’t let the size fool you. It may be the smallest Queenaire Technologies is founded around the of choice since the late 1980’s for hotel member of our ozone family, but it produces the handles, dust mops, frames, brooms, idea of providing a superior product with a owners, apartment managers, restoration biggest sales. The Newaire Plug In weighs less than etc. are also available. Fast turn around }{y z |{wx{C{y{{| wy{D companies, auto dealers, detail shops, carpet All QT units incorporate an advanced generator GxDB{ywwx{ |z{ z } KFF cleaning companies, dry cleaners, etc… service. Products also include mop sq/ft. This compact air cleaner incorporates a technology that requires minimal maintenance With 4 models to choose from and ozone buckets, dustpans, wet floor signs, jan- patented ion wind technology to produce constant and replacement costs. This new generation of safe levels of ozone without the use of fans or {{w}}x{{{HKF}E~wzNBKFF itor carts, brushes, floor squeegees, and mg/hr, it is easy to see why Rainbowair { zy ||{w|{{{ywy |GKCHF moving parts. The Newaire Plug In has a fifteen microfiber products. 10 Activators are asked for by name. Whatever {wwzxwy{zxwK{wwwzwx year life expectancy with no replacement costs. warranty. Units weigh less than 11 lbs and are the application, whatever the odor, capable of treating areas up to 60,000 cu/ft. Rainbowair has the unit to eliminate the odor. Carolina Paper Converters, Inc. P.O. Box 609 Oakboro, NC 28129-0609 “The Ozone Specialists” offer a full line of ozone generating electronic deodorizers with a wide range of applications in a number of Fax: 704-485-3253 industries. Further, with over 30 years combined experience in the ozone industry, “The Ozone Specialists” management group can 800-951-2235 offer you the technical advice and support to respond to your customer’s questions, concerns and needs with absolute reliability. Web Site: www.carolinapaper.net Products: Paper converter, commer- \ Wo Z{ z }d{{z©YWbbjeZWo cial towel and tissue products, and dis- “The Ozone Specialists” pensers. Also included are wiper and nonwoven products, soap, and toilet OJNIiw{^IMBe}z{x}BdoGILLO©j \{{PGCNMMCLJeped[>LOLLI?©j \{{\wPGCNFFCJOICJKKF seat cover dispensers. 13 ©D{{w{Dy ©Dwx wD{©D{w}Dy ©D~{ {{ywDy Carroll Company 2900 W. Kingsley Rd. Garland, TX 75041 USA Fax: 214-299-7332

Circle 30 Maintenance Sales News 37

800-527-5722 Company Officers: Scott Jarden, President 478-922-5340 CleanLearning E-Mail: [email protected] Products: Clausen Carpet Solutions was E-Mail: [email protected] 21 Grandview Avenue Web Site: www.carrollco.com founded by Gordon Clausen in the early 70's. Web Site: www.odobanprofessional.com Fergus, ON N1M 2T9 CANADA Company Officers: Kyle Ogden, President and Clausen Carpet cleaning products were the first Company Officers: Steve Davidson, Michelle E-Mail: [email protected] CEO; Larry Nedrow, EVP and Chief Business to enable in-house maintenance of facilities. Bowen Web Site: www.cleanlearning.org Development; Woody Conradt, CFO; and Joe With the introduction of Stay Clean, and its 4th Products: OdoBan odor eliminating products, Company Officers: Keith Sopha, President; Ondriezek, COO generation encapsulation technology, it is a air fresheners, cleaning products, fire and flood Sean Sauve, Program Coordinator; Obe Vander- Products: Carroll Company is manufacturer of leader in low moisture carpet cleaning. 14 odor eliminators. Markets include health care, tol, Program Developer private branded institutional cleaning and main- hospitality, apartment, waste treatment, pet, auto Products: CleanLearning is a training and certi- tenance products. The company manufactures Clean Control Corporation rental, and casinos. OdoBan Original is a fication program for the housekeeping industries aerosols, cleaners, degreasers, disinfectants, 1040 Booth Rd. cleaner, disinfectant and odor eliminator for including healthcare. Its vision is "Improving the floor care products, handcare products, restroom Warner Robins, GA 31088 USA daily use and the worst of odor issues. 14 Quality of Clean Through Certification," and of- cleaners, wet wipes, and dilution control systems. 14

Cascades Tissue Group 148 Hudson River Road Waterford, NY 12188 USA 800-246-0711 E-Mail: [email protected] Web Site: www.afh.cascades.com Ecological cleaning solutions for a safer environment... Products: Cascades’ Tissue Group offers a complete line of tissue paper such as bathroom tissue, paper towel, napkin, facial tissue as well as wipers. Cascades antibacterial paper towels provide a simple and effective way to reduce bacterial contamination and Professional Ecological transmission by killing over 99.99 per- Vapour Cleaning System cent of harmful bacteria almost in- • Effective against bed bugs, dust mites, stantly. 14 lice and other micro-organisms. • Eliminate bacteria and viruses. • Temperature from 145oC - 160oC Charlotte Products • Pressure 82.5 psi - 97.5 psi 2060 Fisher Drive • Continuous fill Peterborough, ON K9J 8N4 • Save time, effort and money CANADA Fax: 705-745-1239 877-745-2880 E-Mail: [email protected] Web Site: www.charlotteproducts.com Products: Performance formulators and manufacturer of a broad range of cleaning chemical products including brands such as Enviro-Solutions®, Swish™, Ecogent™, private label and custom pack for multinational companies. 14

Chase Products Co. 2727 Gardner Rd. Broadview, IL 60155 USA Fax: 708-865-7041 Floor Scrubber 800-CHASECO • Scrub and dry in a single pass E-Mail: [email protected] • Ideal cleaning solution for Web Site: www.chaseproducts.com small to medium sized floors Products: Chase Products Co. provides a range of aerosol cleaners, air fresheners, insecticides, paints; and automotive, bench, craft and personal care products. 11

Chemical Universe, Inc. Professional Vacuums 1133 Saline St. • Upright vacuums N. Kansas City, MO 64116 USA • Wet/Dry Commercial vacuums 816-471-3602 Fax: 816-474-3302 E-Mail: [email protected] Web Site: www.chemicaluniverse.com Company Officers: Dan Ackart Products: Institutional and industrial cleaning chemicals. 14

Clausen Carpet Solutions 1640 Delmar Dr. Folcroft, PA 19032 USA Circle 50 610-534-8900 Fax: 610-534-8912 E-Mail: [email protected] CANADA: 514-733-2906 U.S.A: 973-826-7672 [email protected] www.vprimpex.com 38 January/February 2014 ficials feel that by providing housekeepers with Jose Roversi, Vice President E-Mail: [email protected] These core items are also available in a recycled the proper knowledge and direction, the facility Products: A manufacturer of single-use hot and Web Site: www.crosscountryinstall.com plastic, “Delamo Green Clean,” made from used they service will become a cleaner and safer cold paper cups and lids. It offers white cups, Company Officers: Jim Barry, Tony Mariconda tires. Delamo also manufactures mop sticks, util- place for all occupants. Designed to be an inter- stock printed cups, and personalized custom Products: CCI installs and services all types of ity buckets, toilet seat covers, dispensers and active approach to training for environmental printed cups. 14 janitorial dispensing equipment across the more. 12 managers, supervisors and front-line house- United States and Canada. With professional in- keeping staff; 12 modules dedicated to the top- CP Industries LLC stallers, CCI has the teams in place ready to in- Delta Marketing Int’l, LLC ics necessary for a housekeeper to be a 560 North 500 West, Suite 100 stall, service and maintain equipment on 3 Matt Ave. successful employee. 14 Salt Lake City, UT 84116 USA regional and national levels. 14 Plattsburgh, NY 12901-3704 USA Fax: 801-539-0510 518-562-1633 Fax: 518-562-1635 Colgate Palmolive 800-453-4931 Culicover & Shapiro, Inc. Web Site: www.naturesairsponge.com 191 E. Hanover Ave. E-Mail: [email protected] 270K Duffy Ave. Products: Nature's Air Sponge is an environ- Morristown, NJ 07962 USA Web Site: www.cpindustries.net Hicksville, NY 11801 USA mentally safe odor eliminator. It absorbs and 973-630-1500 Company Officers: Ann Lieber, President 516-597-4888 Fax: 516-597-4889 eliminates all types of odors such as from cook- Web Site: www.colgatecommercial.com Products: Technically advanced environmen- E-Mail: [email protected] ing, pets, paint, solvent, sewer and tobacco. 14 Products: Dispensing equipment and cleaning tally safe products including ice melters, clean- Web Site: www.culicoverbrushes.com products including general multi-surface cleaning chemicals and detergents. Custom chemical Company Officers: Richard Shapiro, President; Diamond Wipes Intl. ers, dishwashing liquids and hand soaps. 14 formulations and manufacturing provided. Pro- David Shapiro, Treasurer 4200 E. Mission Blvd. duction facilities located in Salt Lake City, UT, Products: Floor brushes, garage brushes, Ontario, CA 91761 USA Converpack, Inc. and York, PA. 12 counter dusters, radiator and window brushes, 909-230-9888 9230 NW 102nd Street truck brushes, street brooms, corn brooms, base- Fax: 909-230-9885 Medley, FL 33178 USA Cross Country Installations & Service, LLC board brushes, bi-level scrubs, deck scrubs, hand 800-454-1077 786-304-1680 Fax: 786-304-1687 38 Governor St. scrubs, pot brushes, wet and dry mops, broom Web Site: www.diamondwipes.com E-Mail: [email protected] Paterson, NJ 07501 USA and mop handles, dustpans, squeegees. Can Products: Pre-moistened disposable towels, Web Site: www.conver-pack.com 973-278-2663 manufacture all types of brooms quickly and ef- anti-bacterial wipes, contract packaging. 08 Company Officers: Luis Roversi, President; Fax: 973-278-2668 ficiently with modern CNC machinery, but still can run small orders and do hand work. Can Dinesol Commercial Products manufacture to specifications. 14 195 East Park Ave. Niles, OH 44446 USA DDI System 330-544-7171 New. All Natural. 75 Glen Road, Ste. 204 Fax: 330-544-9632 TM Sandy Hook, CT 06482 USA E-Mail: [email protected] Select Care . 203-364-1200 Web Site: www.dinesol.com Fax: 203-364-1400 Company Officers: Bob Hendricks, Executive E-Mail: [email protected] Vice President; Ken Leonard, Vice President of Web Site: www.ddisys.com Operations; Rob Malberg, Vice President of Company Officers: Adam Waller, President Sales; Jenny Nichols, Project Manager and CEO; Barbara Jagoe, COO Products: NSF-approved 10, 20, 32 and 44-gal- Products: Technology to fuel growth DDI's In- lon cans and lids, dolly, 23-gallon slim can, re- form ERP Software is designed for jan/san, paper cycled and swing lid to fit slim can, 5- and and packaging distributors. It streamlines nearly 7-inch bus totes and lids, and foodservice bas- every aspect of business. From software essen- kets and trays. 14 tials to the integration of the latest technology trends, Inform delivers all the tools to move a Dirt Killer Pressure Washers Inc. company forward, gain workflow advantages, in- 1708 Whitehead Road crease productivity and improve profitability. 14 Baltimore, MD 21207 USA Fax: 410-944-9988 Dead Sea Works Ltd. c/o K+S 800-544-1188 201 E. 42nd St., Room 1808 E-Mail: [email protected] New York, NY 10017-5710 USA Web Site: www.dirtkiller.com 212-697-4994 Fax: 212-599-2778 Products: Hot and cold portable pressure wash- E-Mail: [email protected] ers featuring the Kränzle pump. These industrial Web Site: www.ks-northamerica.com grade units are both gas and electric powered Products: De-icing and dust control products. with pressures ranging from 1000 to 3500 psi. 13 14 Our ﬁrst industrial hand cleaners using Discover Energy Corp. DEB USA, Inc. 999 W. Broadway, Ste. 880 renewable, all-natural ingredients. VOC free. 2815 Coliseum Drive, Suite 600 Vancouver, BC V5Z 1K5 CANADA Aloe Vera added for smooth, soft skin. Charlotte, NC 28217 USA 604-730-2877 Fax: 800-367-7408 Fax: 604-730-2898 Soy Select – Soy ingredients with walnut shell 800-248-7190 E-Mail: [email protected] scrubbers cut through the heaviest soils and grease, Web Site: www.debgroup.com Web Site: www.discover-energy.com Products: Deb Group has been providing dedi- Products: Clean & Green Battery technology yet leave skin soft. cated skin care programs for over 70 years for a for floor machines. The company provides in- Citrus Select – Similar to Soy Select but with added wide range of industries and organizations that novation in deep cycle battery technology. 14 citrus cleaning power and fresh scent. value employee and customer well-being. Cus- tomers benefit from Deb’s expertise in skin care Distribuidora Perfect S.A. de C.V. All-new Select Care Dispenser – Extremely durable through improved health and safety and envi- Calle Cuatro No. 32 AND economical. ronmental impact with measurable economic Naucalpan Edo de MEXICO 53370 011 52 55 53 87 04 00 TM value. 13 Select Care all-natural premium hand cleaners. Fax: 011 52 55 55 76 24 44 Only from Warsaw Chemical. Delamo Manufacturing E-Mail: [email protected] 7171 Telegraph Road Web Site: www.brochasperfect.com.mx Montebello, CA 90640 USA Company Officers: Jorge Ripstein, Presi- 888-711-8011 dent and Director; Rodrigo Ripstein, Execu- tive Director Warsaw Chemical Company, Inc. E-Mail: [email protected] Web Site: www.delamo-mfg.com Products: The company offers tampico fiber, P.O. Box 858 • Warsaw, IN 46580 USA Products: Line of cleaning tools including cup brushes, solvents, paintbrushes, end Tel: 800-548-3396 or 574-267-3251 • Fax: 574-267-3884 Email:[email protected] • http://www.warsaw-chem.com waste cans, wringer buckets, lobby dust pans brushes, artist brushes, clothes brushes, paint and hand-held dustpans, made in the USA. rollers, shoe brushes, kits and trays, washing Circle 52 Maintenance Sales News 39 brushes, wire brushes, paint pads (square Products: Odor control products including rest- Green Essentials™ products, which are envi- Web Site: www.fullercommercial.com brushes), color sprays, circular wire brushes, room care, solid and liquid deodorants, dump- ronmentally friendly, effective and safe. 12 Company Officers: Brady Gros, CEO; Ellen and painter complementary items. The com- ster and drain maintenance, and grout Expanded Technologies Moran, CFO; Brett Hughes, Marketing Director pany also offers lamb's wool paint rollers, restoration. EES stands for “Effective Environ- 6520 46th St. Products: FullPro, Franklin Cleaning Technol- rollers that eliminate bubbles when applying mental Systems” and for over two decades has Kenosha, WI 53144 USA ogy, Trumix DC2, Trumix, Masury and Colum- varnish, and abrasive circular wire brushes. 10 provided quality odor control products for thou- 888-654-7720 bia. 14 sands of institutional and industrial businesses Fax: 262-654-5020 Distributor Partners of America (DPA) across the United States. 11 Web Site: www.expandedtechnologies.com Fullriver Battery USA 8410 Market Place Lane, Suite A Products: Manufacturer of products designed 4030 Adolfo Rd. Cincinnati, OH 45242 USA Ëkcos Innovations to protect floors, reduce noise and assist in Camarillo, CA 93012 USA Fax: 513-794-3342 1001 Shannon Ct., Ste. B maintenance. Products include Slip-on®, Slip- Fax: 805-435-1949 800-652-7826 Livermore, CA 94550 USA over®, Wrap-around®, and CasterTire™ Floor 800-522-8191 Web Site: www.DPABuyingGroup.com 925-371-1277 Fax: 925-961-9745 Savers™. Clear sleeve floor protectors, multiple E-Mail: [email protected] Products: DPA is a member-driven North E-Mail: [email protected] doorstops, safety message anti-fatigue mats and Web Site: www.fullriverdcbattery.com American buying and networking organization Web Site: www.ekcos.com peel and stick felt pad and slider line are also Company Officers: Patrick Leibrich, Scott in the janitorial/sanitary, safety, packaging and Products: Public restroom hygiene products. 14 available. 11 Bankson restoration industries. Member distributors re- Products: Manufacturer of a complete line of ceive quarterly rebates, better pricing, extra pro- Emerald Professional Protection Products Fastrak Industries sealed, maintenance-free, deep cycle, AGM bat- motions and other benefits from 150-plus 285 Pierce Street P.O. Box 757 teries, with many models built for the floorcare suppliers. DPA also holds an annual buying and Somerset, NJ 08873 USA Monee, IL 60449 USA market. This includes electric scrubbers and networking conference each year for partner dis- 732-805-9400 Fax: 732-805-9401 708-570-0650 Fax: 708-570-0653 sweepers. Fullriver Battery USA is also the new tributors and vendors. 12 E-Mail: [email protected] E-Mail: [email protected] North American master distributor for Delta-Q Web Site: www.emeraldppp.com Web Site: www.fastrakind.com chargers. 14 Draco Hygienic Products, Inc. Company Officers: Patrick McCrann, Owner; Products: Fastrak Industries is a manufacturer 716 S. Bon View Ave. Andrew Curran, Owner of performance related technology for the main- Gift Sales Co., The Ontario, CA 91761 USA Products: Emerald PPP is an importer and dis- tenance and jan/san industries. Fastrak’s solu- P.O. Box 17082 909-933-1000 tributor of gloves and single use disposable tions can maximize results and can reduce labor Wichita, KS 67217 USA Fax: 909-933-2728 safety products. It's located in central New Jer- and material costs. 09 316-267-0671 E-Mail: [email protected] sey and distributes from a 110,000-square-foot Fax: 316-267-2930 Web Site: www.draco.com warehouse. It offers a comprehensive range of Filmop USA E-Mail: [email protected] Products: Specializes in OEM manufacturing products under the Emerald brand. 14 13410 Hwy 105 West Web Site: www.giftsalescompany.net of towel, soap and air fresh dispenser systems Conroe, TX 77304 USA Company Officers: Bill Myers, President/ for the AFH market. 13 Epic Industries 936-588-8942 Fax: 936-588-8948 Owner 1007 Jersey Avenue E-Mail: [email protected] Products: Bowl blocks, urinal blocks, wall New Brunswick, NJ 08901 USA Web Site: www.filmopusa.com blocks, 20-pound sewer blocks, non-para dump- Dri-Eaz, A Legend Brands Co. 732-249-6867 Products: Designs, manufactures and distrib- ster system, dust pans, bowl caddy, mint asorbit, 15180 Josh Wilson Rd. Fax: 732-249-7683 utes a large range of microfiber mop systems; urinal screens (all kinds), fly swatters, liquid de- Burlington, WA 98233-9656 USA Web Site: www.epicindustries.com mop buckets; maid, janitorial, health care, and odorants, enzyme blocks, putty knifes, dust pans 360-757-7776 Products: For over 90 years, Epic Industries has hospitality carts stocked in the USA. 14 - metal, dust pans - plastic, and other sundries. 14 Fax: 360-757-7950 serviced the janitorial, foodservice, laundry and Web Site: www.legendbrands.net housekeeping industries with its “Swell” brand Fuller Indusries LLC Gofer Parts Products: Professional cleaning and drying so- of products and “E-Z Suds” and “Like Magic”. One Fuller Way 269 Jessup Rd. lutions. Dri-Eaz has dehumidifiers and air movers Its newest products include the Avatar Dispens- Great Bend, KS 67530 USA West Deptford, NJ 08086 USA for drying flooded areas, air scrubbers for cleaning Dilution Control System and DfE recognized 800-848-4901 856-768-0200 ing the air and specialty floor dryers. 14

E. Gornell & Sons, Inc. 2241 N. Knox Avenue Chicago, IL 60639 USA 773-489-2330 Fax: 773-489-1102 E-Mail: [email protected] Web Site: www.gornellbrush.com Products: Custom designer and manufacturer of brushes for industry and maintenance. Gor- nell is a supplier of scratch, platers and welder brushes, staple-set on the latest CNC-controlled machinery. Gornell continues to custom-design and manufacture staple-set and wire-drawn brushes for industry. 13

East Continental Supplies 7955 West 20th Ave. Hialeah, FL 33014 USA 305-887-0158 Fax: 305-887-0186 E-Mail: [email protected] Web Site: www.theecwaytobuy.com Company Officers: Javier Carbonel, Presi- dent and CEO; Claudia Carbonel, Manager Products: Cleaning and sanitizing supplies. Recently moved to a new warehouse and offices with a state-of-the-art show- room. 14

EES, Inc. 127 Riverside Drive Cartersville, GA 30120-6383 USA 678-721-9989 Fax: 678-721-9279 Web Site: www.eesatl.com Circle 22 40 January/February 2014

Fax: 856-768-2400 Gold Coast Chemical Products Fax: 937-968-4524 Hoover, Inc., A Div. of TTI Floor Care E-Mail: [email protected] 2357 Stirling Rd. 800-228-6677 (MOPS) 7005 Cochran Rd., Solon, OH 44139 USA Web Site: www.goferparts.com Dania Beach, FL 33312 USA E-Mail: [email protected] 440-996-2000 Products: Aftermarket wholesale parts supplier Fax: 954-893-8884 Web Site: www.hastemops.com Web Site: www.hoover.com for the floor care industry. Carries parts to repair 800-333-3403 Company Officers: Dale Stewart, President Products: Commercial vacuums and other floor floor machines, auto scrubbers, extractors, Web Site: www.goldcoastchemical.com Products: Manufacturer of quality (Made in care products. 14 sweepers and burnishers. Gofer also operates a Products: Aerosols, Carpet care items, cleaners the U.S.A.) mopping products. Specializing in manufacturing facility, capable of providing cus- and degreasers, deodorizers, disinfectants, excellent service for the janitorial and indus- Hruby Orbital Systems tom products such as squeegees, skirts, gaskets greases and lubricants, hand soaps and sanitiz- trial hard floor care professional. Quality prod- 1281 Liberty Way, Suite A and other wearable materials. 14 ers, insecticides, laundry and restroom items and uct line of wet mops, dust mops, hardware and Vista, CA 92081 USA more. 14 monofilament finish mops that include custom 760-936-8054 Fax: 760-936-8059 factory and private labeling as well as con- E-Mail: [email protected] Golden Star Inc. struction modifications to suit a customer’s Web Site: www.hos-usa.com 6445 Metcalf needs. 14 Products: Hruby Orbital Systems provides low- Cloverleaf Building #9 moisture, chemical-free green cleaning concepts Overland Park, KS 66202 USA Hanson Supply and the Orbot® orbital cleaning system. Orbot's 816-842-0233 P.O. Box 220 multi-orbital drive pattern provides a safe and Fax: 816-842-1129 Cortaro, AZ 85652 USA effective form of carpet and hard floor mainte- E-Mail: [email protected] 520-579-1195 nance and restoration. It's one machine for all Web Site: www.goldenstar.com Fax: 520-579-7983 floor types. 14 Company Officers: Steve Lewis, Earl D. Julo Products: Janitorial Supplies. 14 Products: Golden Star is a full line, vertically Hydro Tek - Cleaning Equipment Mfg. integrated manufacturer of professional surface Harvard Chemical Research, Inc. 2353 Almond Ave. cleaning tools, systems and accessories since 3595 Zip Industrial Blvd. Redlands, CA 92374 USA 1908. The company offers private branding ca- Atlanta, GA 30354 USA 800-274-9376 pabilities and marketing tools to better grow 404-761-0657 E-Mail: [email protected] customers’ brands. Products include wet and Fax: 404-761-0709 Web Site: www.hydrotek.us dust mops, microfiber pads and cloths, dusters, E-Mail: [email protected] Products: Outdoor cleaning equipment includ- bonnets, corn brooms, push brooms and hard- Web Site: www.hcronline.com ing pressure washers, wastewater recycle sys- ware. 14 Products: Harvard Chemical manufactures a tems and wash accessories. Manufactured in an full line of cleaning and maintenance chemicals ISO-certified U.S. facility and backed by a Griffin Chemical Co., LLC under its own label and private label. Low min- dealer support network. 14 889 Erie Ave. imums and hundreds of formulations are avail- North Tonawanda, NY 14120-3533 USA able. 14 Intercon Chemical Company 716-693-2465 1100 Central Industrial Drive Fax: 716-693-2467 Haviland Corporation St. Louis, MO 63110 USA E-Mail: [email protected] P.O. Box 769 - 200 S Hwy. U Fax: 314-771-6608 Web Site: www.wowbrandproducts.com Linn, MO 65051 USA 800-325-9218 Products: W.O.W! Brand Products is a division 573-897-3672 E-Mail: [email protected] of Griffin Chemical Co. It's a North American Fax: 573-897-4497 Web Site: www.interconchemical.com manufacturer of green-based cleaning chemical E-Mail: [email protected] Products: A full line of cleaning and mainte- specialties made with DfE-listed ingredients. 14 Web Site: www.havilandcorp.com nance chemicals for the industrial and institu- Products: Manufacturer of a large line of qual- tional markets. Available private labeled or GSC Manufacturing, Inc. ity floor squeegees, window squeegees, paving under Intercon brands. 11 510 Merritt Avenue hand tools, sealer squeegees, applicator Nashville, TN 37203 USA squeegees, serrated squeegees, scrapers, water International Salt Company 615-248-6556 brooms, roller squeegees, color coded squeegees, 655 Northern Blvd. Fax: 615-248-6558 grill squeegees and wet/dry vac elastomer re- Clarks Summit, PA 18411 USA E-Mail: [email protected] placement parts. 13 888-388-4726 and 570-319-3144 Web Site: www.gscmanufacturing.com Fax: 570-585-8725 Company Officers: Gina Lofredo & Scott Hawk Enterprises Web Site: www.internationalsalt.com Atkinson 52744 Park Six Court Products: Winter maintenance professionals Products: 100 percent made-in-the-USA textile Elkhart, IN 46514 USA can rely upon International Salt as a one-source mops. Wet mops are available in cut-end, 574-294-1910 supplier for a comprehensive line of bulk and looped-end, finish and screw type mops. GSC Fax: 574-970-0289 packaged ice-melt products including: Blizzard Manufacturing, Inc. offers a full line of laun- E-Mail: Wizard Ice-Melt, Arctic Thaw Ice-Melt Blend derable and disposable dust mops and frames. [email protected] with Calcium Chloride and CMA, C-FORCE All mops are offered in a variety of natural and Web Site: www.hawkenterprises.com Calcium Chloride Pellets and Flakes, and, Halite synthetic yarns. Natural and plastic fiber upright Company Officers: Tom Kershner, President; Salt Crystals. 13 brooms, push brooms and industrial brushes Patrick Rosenlieb, Vice President of Sales; complete a full janitorial and commercial line of Diane White, Customer Service Manager IPC Eagle cleaning products. GSC Mfg., Inc. specializes Products: Manufacturing a complete line of 2955 Lone Oak Rd. in OEM programs, private labeling, custom floor machines, floor polishers, Orbital equip- Eagan, MN 55121 USA packaging and short lead times from receipt of ment, propane polishers, carpet extractors, up- Fax: 651-686-5695 order to delivery. 14 holstery cleaners, and speciality cleaning 800-486-2775 equipment. Also offered is a full line of spe- E-Mail: [email protected] H & S Manufacturing Co. ciality floor maintenance chemicals and hard- Web Site: www.ipceagle.com 727 East Broadway ware. 14 Products: IPC Eagle offers a complete line of Williston, ND 58801 USA cleaning equipment. Product lines include vacu- 701-572-5400 Hight Brush ums, sweepers, scrubbers, extractors, wet/dry Fax: 701-774-3091 4614 Acacia Woods vacuums, industrial vacuums, pressure washers; E-Mail: [email protected] San Antonio, TX 78249 USA window cleaning equipment such as the Hydro- Products: Disposable clean-up kits (HEP-AID 210-860-7896 Tube Pure Water System, Ultra Pure, HighRise and NEW-AID); absorbents (Springtime and Fax: 210-695-6971 Automatic Window Cleaner; microfiber mop- Hypo-Sorb); and personal protection kits. 14 E-Mail: [email protected] ping system and more. 14 Web Site: www.hightbrush.co. Ha-Ste Manufacturing, Inc. Company Officers: Robert Hight, President ITW Professional Brands 119 East Elm Street, P.O. Box 168 Products: Wire brushes, tube brushes, scratch (Formerly ITW Dyman) Union City, IN 47390 USA brushes, abrasive brushes, wheel brushes, end 805 E. Old 56 Hwy. 937-968-4858 brushes and cleaning brushes. 14 Olathe, KS 66061 USA Circle 21 Maintenance Sales News 41

Fax: 800-323-9536 800-434-8248 Fax: 905-812-6996 E-Mail: [email protected] 800-443-9536 E-Mail: [email protected] Web Site: www.krugerproducts.com/afh Web Site: www.lindhaus.com E-Mail: [email protected] Web Site: www.kissner.com Products: A leader in the “Away from Home” Company Officers: Al Carpenter, President Web Site: www.itwprofessionalbrands.com Products: Ice melter products, raw chemicals marketplace. Its highly trained, solution driven, Lindhaus USA; Michele Massaro, Owner and Products: ITW Professional Brands manufac- and lawn and turf chemicals. 14 sales team strives to ensure the highest levels of President Lindhaus SRL turers and markets five well-known brands; customer satisfaction and product excellence. Products: Lindhaus offers the RX Hepa two- SCRUBS® premoistened wipes, Spray Nine® KL Designs Kruger Products’ towels, tissues, napkins, motor upright vacuum in 15, 18 and 20-inch disinfectants/degreasers, DYKEM® industrial 1051 E. Idahome St. wipers, along with dispensers and hand care widths, the Activa Pro single motor 12-inch up- marking products, Dymon® specialty cleaners West Covina, CA 91790-2228 USA products can provide the right balance of per- right and the Dynamic two-motor upright avail- and Atlantic Mills® disposable foodservice 888-552-7870 formance and cost effectiveness. 14 able in 12 or 15-inch widths. Lindhaus vacuums wipers for the industrial MRO, jan/san and food- Fax: 888-552-7871 feature geared belts, highest filtration, lowest service channels. Headquartered in Olathe, KS, Web Site: www.kl-receptacles.com L & M Food Service Inc. sound and vibration levels and on-board tools. the company has an additional distribution cen- Products: Smoking receptacles. 13 885 Airpark Dr. New products include the Lindwash Pro versa- ter in Lakewood, NJ. 13 Bullhead City, AZ 86429 USA tile compact floor scrubber available in 12 or 14- KleenRite Equipment 928-754-3241 inch widths, the LW46 wide path hybrid floor J & M Technologies, Inc. 1122 Maple Street Fax: 928-754-2241 scrubber/drier – powered by battery or electric; 3685 Stutz Drive, Suite 103 Madera, CA 93637 USA Web Site: www.lmfoodservice.com and the LS50 wide path vacuum cleaner. 14 Canfield, OH 44406 USA Fax: 559-673-5725 Company Officers: Ron and Judy Laughlin 330-533-9000 800-241-4865 Products: Janitorial supplies and restaurant Magnolia Brush Manufacturers Ltd. Fax: 330-702-8740 E-Mail: [email protected] equipment. 14 P.O. Box 932 - 1001 N. Cedar E-Mail: [email protected] Web Site: www.kleenritemfg.com Clarksville, TX 75426 USA Web Site: www.jmcatalog.com Company Officers: Bill Hachtmann, President Lambskin Specialties 903-427-2261 Products: For electronic sales solutions, J & M Products: U.S. manufacturer of commercial and 250 Dufferin Avenue Fax: 903-427-5230 Technologies provides 24/7 online ordering for industrial cleaning equipment. Complete Winnipeg, MB R2W 5J1 CANADA E-Mail: [email protected] customers with customized shopping cart pro- portable line of extractors as well as carpet, up- Fax: 204-582-5598 Web Site: www.magnoliabrush.com grams populated with data and images from a holstery, flood water removal, escalator clean- 800-665-0202 Products: Full line of quality floor, street, proprietary 200,000+ database. The Electronic ing and hard surface cleaning equipment. E-Mail: [email protected] garage brushes; deck, scrub brushes; floor and Rep Assist is an interactive playbook that guides Designed for maximum performance and relia- Web Site: www.lambskin.com window squeegees; dust mops; wet mops; mi- reps through what inventoried products to sell bility. 14 Products: Manufacturer of DUST WAND wool crofiber; galvanized pails; tubs; detail brushes; according to market, facility and need. Software dusters, wash mitts, Window Pro stripwashers, and other assorted maintenance items. 14 also available to print catalogs, quotes and flyers Koblenz (Thorne Electric Co.) applicator pads, Floor Master, polishing bonnets, in-house. 14 P.O. Box 18363 VacGuard Bumper Pillow. Also available, Malish Corporation, The San Antonio, TX 78218-0363 USA feather and synthetic dusters, glider microfiber 4260 Hamann Parkway JanSan Optimize.com / Petru & Associates Fax: 210-590-1258 mops, utility handles and natural synthetic Willoughby, OH 44094 USA 836 Turtle Creek Ct. 800-548-5741 chamois, and squeegees. Introducing the Bio- 440-951-5356 Naperville, IL 60565 USA Web Site: www.koblenz-electric.com mop biodegradable floor/wall duster, pad holder Fax: 440-951-0293 630-922-1125 Products: Upright vacuum cleaners, floor ma- and MultiFlex flexible multi-purpose tool. 13 E-Mail: [email protected] Fax: 630-922-1134 chines, burnishers, shampoo/polishers, and wet/ Web Site: www.malish.com E-Mail: [email protected] dry vacuums. 13 Lindhaus USA Company Officers: Terry J. Malish, Chair- Web Site: www.jansanoptimize.com 12941 Eagle Creek Pkwy. man; Jeffrey J. Malish, President and CEO; Fred Company Officers: Ginny Petru, President Kruger Products L.P. Savage, MN 55378 USA Lombardi, Vice President Sales /Marketing Products: JanSan Optimize.com creates and op- 1900 Minnesota Court, Ste. 200 952-707-1131 Products: Manufacturer of commercial and in- timizes inbound and outbound marketing com- Mississauga, ON L5N 5R5 CANADA Fax: 952-707-1134 dustrial floor machine brushes, including a full munication services (online and offline) for the 905-812-6900 800-498-7526 range of rotary brushes, foodservice/color-coded janitorial and maintenance supply industry, including SEO website building, e-Newsletters, SEO case studies, blogs, public relations and graphic design. 13 Kaivac, Inc. Continuing Innovation 401 South Third St. Hamilton, OH 45011 USA 513-887-4600 Fax: 513-896-8548 Introducing... 800-287-1136 E-Mail: [email protected] Web Site: www.kaivac.com Company Officers: Bob Robinson Sr., Bob Robinson Jr., Tom Morri- son, Bob Toews Products: Kaivac delivers complete science-based cleaning systems designed to produce safe, healthy out- comes while raising the value and professionalism of cleaning opera- Innovations today for a cleaner tomorrow. Introducing tions. The originator of No-Touch Cleaning®, and crossover cleaning, our newest product: Nova. Our new blended Kaivac offers an integrated portfo- microfiber mop includes microfiber and traditional yarn lio of environmentally-friendly for greater longevity and cleanliness. cleaning products designed to remove the maximum amount of soil and bio-pollution in the quickest manner possible. 14

Kissner Group, The 32 Cherry Blossom Rd. Cambridge, ON N3H 4R7 Golden Star Inc | 6445 Metcalf Ave. | Overland Park, KS 66202 CANADA www.goldenstar.com | 816.842.0233 | 800.821.2792 Fax: 877-434-8250 Circle 19 42 January/February 2014 brushes, as well as janitorial brushes. Most re- water-soluble packets. Its complete line contains charcoal and BBQ related products, outdoor liv- and microfiber towels. Innovation with research cently introduced the DiamabrushbyMalish™ 28 different cleaners from laundry detergents ing cleaners, all-purpose cleaners, pool and spa and development have led to products like the Floor Preparation System that features products and floor cleaners to restroom and warewashing chemicals, bulk salt, solutions for both residen- Step N Scrub, Bullet Proof Microfiber products for concrete prep and polishing as well as prod- packets. The company offers color-coded clean- tial and commercial applications. 12 and MedPro+ microfiber mops and fire resistant ucts for wood and mastic removal. 14 ing packets. 13 bar mops and grill pads. 14 Moerman Americas, Inc. Marathon Solutions, Inc. Michael J. Hawkins, Inc. 2010 Crow Canyon Place, Suite 100 Mor-Value Parts Co. (MVP) 6700 Squibb Rd., Ste. 215 1615 Colonial Parkway San Ramon, CA 94583 USA 653 36th St. S.E. Mission, KS 66202-3252 USA Inverness, IL 60067 USA 213-878-1414 Grand Rapids, MI 49548 USA 913-953-5308 847-705-5400 Fax: 213-878-7370 Fax: 616-406-3125 Fax: 913-953-5353 Fax: 847-705-9065 E-Mail: [email protected] 800-870-8700 E-Mail: [email protected] E-Mail: [email protected] Web Site: www.moermanamericas.com E-Mail: [email protected] Web Site: www.marathonsi.com Web Site: www.mjhawkinsinc.com Company Officers: Phil Verne, General Man- Web Site: www.mor-value.com Products: Credit card processing for manufac- Products: Consultants in executive search. 14 ager; Dieter Balcaen, Customer Support Products: Large inventory of brushes, brooms, turers, distributors and suppliers that provides Products: In business since 1885, Moerman is vac motors, squeegees and other parts for most wholesale rates. 14 MidLab, Inc. one of the largest manufacturers of floor and makes. Vacuum bags for many makes, featur- 140 Private Brand Way window squeegees. In addition, it also manufac- ing Enviro-MAX bags. Same day shipping on Matguys, Inc. Athens, TN 37303 USA tures a full line of aluminum floor squeegee han- stock items with late 5 p.m. cut-off. Wholesale 2849-A Whipple Road 423-337-3180 dles, aluminum extension handles, window only. No minimum dollar amount to meet. Free Union City, CA 94587 USA Fax: 423-337-3369 washers, Dura-Flex® replacement rubber technical support. Can drop ship. Will special 510-324-1500 E-Mail: [email protected] blades, window/floor scrapers, buckets and order non-stock parts. 11 Fax: 510-324-1600 Web Site: www.midlabinc.com dusters. 14 Web Site: www.matguys.com Products: Private brand chemicals with over Morgro Inc. Products: Mats of distinction – carpet mats, 600 custom-blended formulas in powders, liq- Moonsoft International, Inc. 145 W. Central Avenue rubber mats, vinyl runners, wet and dry mats, uids and solids. A variety of packaging choices 3808 N. Sullivan Rd., Bldg. 12, Suite Q Salt Lake City, UT 84065 USA anti-fatigue mats, entrance mats, logo mats. Spe- — totes, drums, pails, gallons, quarts, conven- Spokane, WA 99216 USA 801-266-1132 Fax: 801-266-1183 cialty – all in house custom manufacturer. 12 ience packets. In-house graphics for brand de- 509-892-9363 E-Mail: [email protected] velopment. 13 Fax: 509-892-9355 Web Site: www.morgro.com Meterpak, Inc. E-Mail: [email protected] Company Officers: Rick Jensen, 1270 Fewster Drive Milazzo Industries, Inc. Web Site: www.moonsoftcorp.com Vice President Mississauga, ON L4W 1A4 CANADA 1609 River Road Company Officers: Sarah Mao, Dan Simmons Products: Manufacturer of premium ice melt. 905-624-0366 Pittston, PA 18640 USA Products: Moonsoft International is a manufac- Products include: Ice Fighter Plus, with Fax: 905-625-4815 Fax: 570-654-6242 turer of microfiber and cotton blended cleaning Propolyice, to help protect concrete from E-Mail: [email protected] 800-288-6358 textiles for the jan/san, food service, textile freeze/thaw damage; Sno-Plow, with Liqui-Fire, Web Site: www.meterpak.com Web Site: www.milazzoindustries.com rental and automotive detail markets. Moonsoft sodium chloride coated with magnesium chlo- Products: Meterpak manufactures cleaning Products: Snow and ice melting agents/winter manufactures microfiber dry/wet mop pads, mi- ride and corrosion inhibitors; Cal-Melt, sodium products that are packaged in pre-measured, products, absorbents, sweeping compounds, crofiber dusters, microfiber tub and string mops chloride coated with calcium chloride; and

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Circle 5 Circle 10 Maintenance Sales News 43

Deep Thaw, sodium chloride coated with mag- Products: Mr. Hard Water™ offers eco-friendly, Fax: 973-838-7124 NISSCO, LLC nesium chloride. 13 innovative cleaning supplies for windows, glass Web Site: www.njssa.com 45662 Terminal Dr., Suite 200 shower doors, marble vanities, granite counter- Products: Regional Trade Association. 11 Dulles, VA 20166-4340 USA Morton Salt tops, fountains, and pool tile. Ideal for whole- Fax: 703-480-5096 123 N. Wacker Drive salers and buying groups wishing to expand their Nexstep Commercial Products, 800-229-9541 Chicago, IL 60606 USA line of hard water cleaning products. 14 Exclusive Licensee of O-Cedar Web Site: www.nissco.com 312-807-2730 1450 W. Ottawa Road Products: A maintenance and sanitary sup- E-Mail: [email protected] National Tissue Company LLC Paxton, IL 60957-0071 USA ply purchasing and marketing organization Web Site: www.mortonmelters.com 3326 E. Layton Ave. 217-379-2377 that is committed to the independent jan/san Company Officers: Robert George, Director, Cudahy, WI 53110 USA Fax: 217-379-9901 distributor. U.S. Commercial Deicing 414-481-3300 Fax: 414-481-3311 E-Mail: 13 Products: Winter maintenance professionals E-Mail: [email protected] [email protected] can rely upon Morton Salt as a one-source sup- Web Site: www.nationaltissue.com Web Site: www.ocedarcommercial.com Nittany Paper Mills, Inc. plier for a comprehensive array of ice-melt prod- Products: Full line of towels, tissue, napkins Company Officers: Todd Leventhal, President; 6395 State Route 103 North, Bld. 5A ucts designed to provide solutions for everyday and wipers for the away-from-home market. Tis- Joel Hastings, General Manager Lewistown, PA 17044 and extreme winter weather situations, includ- sues are durable, yet gentle to the touch, product Products: A complete line of commercial Fax: 717-247-3442 ing: Morton® Eco-Safe Blend, Morton® Safe- while offering a large selection of styles and cleaning products... brooms (angle and tradi- 888-288-7907 T-Salt, Morton® Calcium Chloride Ice Melter, product options including custom cores, sheet tional upright), floor sweeps, brushes (utility, E-Mail: [email protected] Morton® Professional Blend, and, Morton® sizes, and specialized packaging. Napkins avail- counter, scrubs and bowl), wet mops (tradi- Web Site: www.nittanypaper.com Visible Blend. 14 able in beverage, dinner, luncheon, and dispenser tional), mops (self-wringing, sponge and Company Officers: Donald Chapman, styles, offering absorbency, and low-lint. Towels roller), dust mops, microfiber (cloths, wet President; Pat Stewart, Vice President of Mr. Hard Water Cleaning Supplies and wipers designed to meet various commercial mops, dust mops, dusters, heads/holders and Operations 68805 Perez Rd. F-33 and industrial needs with quality, strength, and cleaning systems), squeegees, dusters, dis- Products: Sanitary paper products, hard- Cathedral City, CA 92234 USA absorbency for demanding jobs. 12 pensers, sponges, floor mats, rotary brushes, wound roll towels, tissue, napkins, and wip- 760-636-9336 pad drivers and hardware, carts and mop buck- ing materials. Fax: 760-328-5222 New Jersey Sanitary Supply Association ets and wringers. 14 14 E-Mail: [email protected] P.O. Box 435, Web Site: www.shop.mrhardwater.com Butler, NJ 07405 USA Company Officers: Jeff Flint, President 973-283-1400

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Circle 20 Circle 28 44 January/February 2014

North American Salt Company, cialty spill control; Spilfyter® wet and dry 800-242-1378 336-601-0972 a Compass Minerals Co. wipes; and Versa-Pak® protective cushioning Web Site: www.oreckcommercial.com E-Mail: [email protected] 9900 West 109th Street, Suite 100 products. 14 Products: Founded by David Oreck in 1963, Web Site: www.petergreven.com Overland Park, KS 66210 USA The Oreck Corporation manufactures the origi- Company Officers: Mike Adams, Sharon 877-462-7258 or 913-344-9100 Occidental Chemical Corporation nal lightweight upright commercial vacuum Adams, Greg Doss Fax: 913-344-9314 1600 S. Madison Street cleaner. Oreck Commercial Sales was created in Products: Industrial skin care solutions. Light- Web Site: www.nasalt.com Ludington, MI 49431 USA 1991 for the sole purpose of providing a sepa- duty, medium-duty, and heavy-duty skin Products: Safe Step® Pro Series®, a family of 888-293-2336 rate focus targeted to the hospitality, commercial clensers. Featuring skin protection and condi- ice melters created specifically for the jan/san Fax: 231-845-4312 and health care markets. 13 tioning products to complement hand soaps. 14 industry. North American Salt has an ice melter E-Mail: [email protected] that is designed to work best for every customer, Web Site: www.IceFreeSidewalks.com Padco Inc. Plus Manufacturing including two U.S. EPA DfE certified products. Company Officers: Greg MacDonnell, Heather 2220 Elm St. S.E. P.O.Box 7288 Its full line of products deliver a range of im- Stadler Minneapolis, MN 55414 USA Spokane, WA 99207 USA portant features, including premium perform- Products: American made calcium chloride 612-378-7270 Fax: 612-378-9388 Fax: 509-484-0418 ance, environmentally safe, high-visibility and products. OxyChem's ice melters include E-Mail: [email protected] 1-800-776-2966 budget-smart selections. 14 PELADOW™ Premier Snow & Ice Melter, Web Site: www.padco.com/floortools E-Mail: [email protected] COMBOTHERM™ Blended Deicer and Company Officers: Anna McCormick, CEO; Web Site: www.soapfreeprocyon.com NPS Corporation DOWFLAKE™ Xtra 83-87 percent Calcium Ed Goldstein, President Company Officer: Ivan Day, President 3303 Spirit Way Chloride Flakes. Trusted by maintenance profes- Products: Padco is an American manufacturer Products: Procyon capet and upholstery Green Bay, WI 54304 USA sionals for over 60 years and available through of T-Bar Floor finish tools, applicators and ac- cleaner; Procyon Extreme carpet cleaner; Pro- 920-983-2234 Fax: 920-983-9291 an experienced network of distributors. 14 cessories. Padco applicators apply waterborne cyon tile, grout, and stone cleaner; Procyon spot E-Mail: [email protected] and solvent-based finishes, acrylics, stains and and stain remover; Procyon multi-purpose Web Site: www.npscorp.com Oreck Commercial sealers. For use on wood, vinyl, linoleum, tile cleaner and degreaser. 14 Company Officers: Dan Coonan, Andy Hetzel Jr. 100 Armstrong Road, Suite 101 and terrazzo surfaces. Applicators are available Products: Response® janitorial towel and tis- Plymouth, MA 02360 USA in a wide variety of sizes and materials: Nyl- Poly Plastic Products sue; Spilfyter® absorbents, spill kits and spe- Fax: 877-672-4566 foam®, woven, NanoFlock and lambswool fab- P.O. Box 220 ric. 14 Delano, PA 18220-0220 USA 570-467-3000 Palmer Fixture Fax: 570-467-0612 P.O. Box 10887 Web Site: www.polyplasticproducts.com Green Bay, WI 54307 USA Products: High density and LLDPE institu- 920-884-8698 tional can liners, medical waste liners, packaging Fax: 920-884-8699 films, industrial bags and films. 13 E-Mail: [email protected] Web Site: www.palmerfixture.com Polydros, S.A. Products: Hand dryers, towel dispensers, tissue Calle La Granja, 23 dispensers, napkin dispensers, soap and soap Alcobendas, Madrid 28110 SPAIN dispensers, and stainless steel cabinets. 14 (+34) 666 140 389 E-Mail: [email protected] Perfect Products, Inc. Web Site: www.polydros.es 303 Smith St., Ste. 4 Company Officers: Tibor Guillermo Pietsch Farmingdale, NY 11735-1110 USA Products: Cleaning Block: Ecological pumice 631-643-7060 stone products made from recycled glass. In- Fax: 631-491-6634 cludes Cleaning Block Kitchen, Cleaning Block E-Mail: [email protected] Grill, Cleaning Block Pool, Cleaning Block Web Site: www.gumwand.net Stick, and Cleaning Block WC. Also offered is Products: Upright heavy-duty commercial vac- Mister Pomez: pumice stone products designed uums, backpacks, wet and dry canisters, mops, for cleaning griddles in professional kitchens. dust mops, hoses, wands, electric cords, gum re- 14 moval wands, janitorial products. 14 Portico Systems Perfex Corporation 1680 Hwy. 41 S, SE 32 Case Street Calhoun, GA 30701 USA Poland, NY 13431 USA 706-602-4186 315-826-3600 Fax: 706-602-4161 Fax: 315-826-7471 E-Mail: [email protected] E-Mail: [email protected] Web Site: www.porticosystems.com Web Site: www.perfexonline.com Company Officers: David van Gelder, Natacha Products: Eliminate cross-contamination with van Gelder, Greg Griffin Perfex color-coded brooms, brushes and han- Products: Solutions for every stage of the floor dles. Brushes are polypropylene which does not covering process, from carpet tiles to custom and absorb water, causing bacteria. Products are 100 logo matting. 14 percent green, recyclable and fused. Fused brushes eliminate areas where bacteria can har- PrimeSource Supply bor, eliminating cross-contamination. Engi- 446 N. Park St. #C neered to exceed the demands of today's St. George, UT 84770 USA environments. 14 435-674-6727 Fax: 435-216-1185 Perform Manufacturing E-Mail: [email protected] 1624 S. 45th St. Web Site: www.primesourcesupply.com Kansas City, KS 66106 USA Company Officer: Larry Howard Fax: 913-722-1407 Products: HDPE plastic bottles and PVC bot- 800-423-9861 tles. 14 Web Site: www.performmfg.com Products: Industrial specialty chemicals for in- Pro-Link, Inc. dustrial and institutional markets. 14 500 Chapman St. Canton, MA 02021 USA Peter Greven Skin Care Co. 781-828-9550 3409 Briarbend Dr. Fax: 781-828-9551 Greensboro, NC 27410 USA E-Mail: [email protected] Circle 4 Maintenance Sales News 45

Web Site: www.prolinkhq.com 800-634-0555 Royal Paper Converting, Inc. Fax: 801-282-1251 Company Officers: Brian Slack, President; E-Mail: [email protected] 11990 Westwood Blvd., Suite 260 Web Site: www.saltdepotinc.com Bruce Seich, Secretary & Treasurer Web Site: www.rbwire.com Los Angeles, CA 90025-8418 USA Products: Manufacturer of snow and ice re- Products: Pro-Link, a national janitorial supply Company Officers: Rick Rawlins, CEO; Frank 310-481-1400 Fax: 800-965-9007 moval compounds for both consumer and com- marketing and buying organization, offers prod- Rowe, Vice President, Sales & Marketing Web Site: www.royalpaper.us mercial contractors. 14 ucts and services with dedicated field support, Products: Manufacturer of industrial laundry Products: Manufacturers of a complete line of training and centralized procurement. Programs and linen transportation equipment. R & B Wire away-from-home paper products. Servicing both Sanastar available to improve business operations and prof- Products is a diversified manufacturer of propri- jan/san and foodservice industries. 05 2021 N.E. 59th Ct. itability include sales, training, selling systems and etary products serving the jan/san, health care, Ft. Lauderdale, FL 33308-2111 USA green cleaning, as well as selling to BSCs, gov- hospitality, coin-laundry, commercial laundry, Royce Rolls Ringer Co. 954-445-4888 ernment and long-term care facilities. 14 material handling and car wash sectors. 14 16 Riverview Terrace Web Site: www.sanastar.net Grand Rapids, MI 49505 USA Products: WizKid is an absorbent and antibac- Product Innovations, LLC Rainbow Dusters Iternational Fax: 616-361-5976 800-253-9638 terial mat that is placed under the urinal to col- 12893 Alcosta Blvd., Ste. F 3199 Albany Post Road, Suite 302 Web Site: www.roycerolls.net lect and disinfect the inevitable drip of urine on San Ramon, CA 94583-1450 USA Buchanan, NY 10511 USA Products: Royce Rolls Ringer Company is a the bathroom floor. WizKid is truncated in 855-809-3800 Fax: 800-445-0141 manufacturer of stainless steel products includ- shape. The backing is rubber. 07 Fax: 925-244-2112 800-322-4375 ing housekeeping carts (which accommodate Web Site: www.bannerstakes.com E-Mail: [email protected] both traditional and microfiber systems), utility SCA Americas Products: Portable barricade system. 14 Web Site: www.rdisupply.com carts, chair/trash carts, mop bucket/wringer com- Cira Centre, 2929 Arch St., 26th Fl. Company Officers: Hannes Myburgh, Owner; bos, toilet paper dispensers, and other restroom Philadelphia, PA 19104 USA Production Metal Forming Inc. Daniel D’Aiello, Head of Operations; RJ Ham- and kitchen fixtures. All items include a 10-year 866-SCA-TORK 8888 Hwy. 66 mond, Product Manager guarantee and are made in America. 13 Fax: 920-720-4595 Klamath Falls, OR 97601 USA Products: Dusting tools that meet the challenges E-Mail: [email protected] Fax: 800-966-9005 faced by cleaning professionals every day. Effi- Salt Depot Inc. Web Site: www.torkusa.com 800-992-9263 cient dusting tools, competitive pricing, and P.O. Box 1976 Products: SCA’s segment-driven solutions in- E-Mail: [email protected] broad geographic reach has enabled the com- West Jordan, UT 84084-8976 USA clude napkins, toweling, bath and facial tissue, Web Site: www.pmftools.com pany to provide dusting products and solutions 801-282-1250 specialty wipers, dispensers and soap systems. Products: Manufacturers of made in the USA to the jan/san industry for 30 years. 14 carpet, upholstery and hard surface cleaning tools. Inventors of the patented internal spray de- RD Industries, Inc. tailer. The company makes valves, sprayers, 7417 North 101 Street Hide-A-Hose and titanium carpet cleaning Omaha, NE 68122 USA wands. 14 402-455-8553 Fax: 402-455-8242 Qleeno Web Site: www.rdindustries.com 10939 N. Pomona Ave. Products: RD Industries designs, manufactures, Kansas City, MO 64153 USA and distributes closed loop chemical contain- 816-410-5760 ment and dispensing systems. 12 Fax: 816-410-5727 E-Mail: [email protected] RDA Advantage Web Site: www.qleenousa.com 5808 S. Rapp St. #220 Company Officers: Adam Smiarowski, Na- Littleton, CO 80120 USA tional Sales Manager 303-794-2400 Products: Manufacturer of a new, state-of-the- Fax: 303-794-2424 art low profile floor scrubber. Qleeno standard Web Site: www.rdaadvantage.com is designed for use under wall mounted toilets, Products: RDA Advantage consists of 17 redis- school desks, patient beds, restaurant equipment, tributors and 32 warehouses all across North and more. 14 America. RDA Advantage provides customers with local service, quality products, preferred Queenaire Technologies, Inc. pricing and quick delivery. Current redistribu- 9483 State Hwy. 37 tors sell all the national jan/san and foodservice Ogdensburg, NY 13669 USA brands, as well as RDA Advantage’s own Ad- 315-393-5454 vantage and Vintage brand products. 13 Fax: 315-393-5511 E-Mail: [email protected] Remco Products Web Site: www.ozoneexperts.com 4735 W. 106th Street Company Officer: Susan M. Duffy, President Zionsville, IN 46077 USA Products: Queenaire Technologies manufac- 317-876-9856 tures the Queenaire, Rainbowair and Newaire Fax: 800-585-8619 lines of ozone generators. Queenaire Technolo- Web Site: www.remcoproducts.com gies has over 30 years experience in the industry Products: Remco Products offers a complete and over 15 models to select. 14 line of hygienic cleaning tools, featuring color-coded brushes, brooms, and squeegees. Quinn Broom Works, Inc. All are produced to the highest quality stan- P.O. Box 575 dards with models designed for every job from Greenup, IL 62428 USA floors to ceilings. Remco’s color-coded 217-923-3181 polypropylene scoops, scrapers, mixing pad- Fax: 217-923-5150 dles, and shovels provide a total package for 800-626-7282 the stringent requirements of today’s sanita- E-Mail: [email protected] tion programs. 14 Web Site: www.quinnbroomworks.com Company Officers: Mark D Quinn, President Rep Toolkit Products: All types of wound, nail, kitchenette, 8870 Darrow Rd., Ste. 106-234 whisk and toy brooms. Corn brooms manufac- Twinsburg, OH 44087-2178 tured to customers’ specifications. 14 330-963-0000 E-Mail: [email protected] R & B Wire Products, Inc. Web Site: www.reptoolkit.com 2902 W. Garry Products: Mobile apps for the jan/san distribu- Santa Ana, CA 92704 USA tor sales rep. Simplified order entry and account Fax: 714-549-0625 information, supporting multiple devices. 14 Circle 2 46 January/February 2014

As a top North American manufacturer of Away- away-from-home markets in North America. Products: Electric tape dispensers, electric label 978-667-7900 From-Home sanitary products, SCA recyles Company was founded in 1932 as Marcal Man- dispensers, non-adhesive cutters, and optical in- Fax: 978-667-9360 more than 750,000 tons of paper per year, of ufacturing Co. 13 spection. 14 E-Mail: [email protected] which 400,000 tons consist of post-consumer re- Web Site: www.triple-s.com cyclables. 13 Soy Technologies, LLC Stearns Packaging Corp. Products: National jan/san-focused distribu- 1050 Elizabeth Dr. P.O. Box 3216 tion, sales, marketing, networking and logis- Seko Dosing Systems Corporation Nicholasville, KY 40356 USA Madison, WI 53704 USA tics organization. SSS proprietary brand 1103 Branagan Dr. 1-800-SOY-8748 Fax: 608-246-5149 products are available from a member net- Tullytown, PA 19007 USA E-Mail: [email protected] 800-655-5008 work of value-added sanitary supply distribu- 866-651-4323, or 215-945-0125 Web Site: www.soytek.com E-Mail: [email protected] tors. 14 Fax: 215-945-0937 Products: A privately-owned specialty chemi- Web Site: www.stearnspkg.com E-Mail: [email protected] cal manufacturer, the company develops and Company Officers: John Everitt, President; Bill Trojan Battery Company Web Site: www.sekousa.com markets environmentally safe chemistry to man- Bestmann, Vice President Sales & Marketing 12380 Clark St. Products: Offering chemical control solutions ufacturers and distributors via private label and Products: Dispenser-free, premeasured clean- Santa Fe Springs, CA 90670 USA in the institutional and light industrial markets. company brands, in both small packaging and in ing products and systems. Premeasured packs Fax: 562-236-3282 Seko equipment offers solutions for applications bulk. 14 deliver proven performance, enhanced worker 800-423-6569 including manual and automatic warewashing, safety, and reduced environmental impact. 14 E-Mail: [email protected] drain and odor control, on-premise laundry, Spartan Chemical Company, Inc. Web Site: www.trojanbattery.com chemical preportioning, water treatment and 1110 Spartan Drive STEP1 Software Products: Manufacturer of deep-cycle batteries, swimming pools. 13 Maumee, OH 43537 USA 3547 Old Conejo Rd., #104 offers a broad portfolio of deep-cycle flooded, Fax: 419-536-8423 Newbury Park, CA 91320 USA AGM and gel products that provide maximum SKM Industries, Inc. 800-537-8990 Fax: 805-499-7783 performance to meet the requirements of today’s 1012 Underwood Rd. E-Mail: [email protected] 800-553-2602 floor cleaning professionals. Top floor scrubber Olyphant, PA 18447 USA Web Site: www.spartanchemical.com Web Site: www.STEP1.com and sweeper manufacturers also rely on Trojan 570-383-3062 Company Officers: Stephen H. Swigart, Chair- Products: Serving the jan/san industry for over batteries to power their floor cleaning equip- Fax: 570-383-9482 man of the Board; John W. Swigart, President; 35 years. Its easy-to-use windows programs are ment. 13 E-Mail: [email protected] Scott M. Libbe, Secretary/Treasurer; James R. helping customers of all sizes. Installing STEP1 Web Site: www.skmproducts.com Lenardson, Corporate Vice President; Greg in a business will result in lower operating costs Tucel Industries, Inc. Company Officers: Shanta Syal, Owner/CEO; Ford, Vice President of Sales; William J. and increased customer margins. 12 2014 Forestdale Road, Ernest Gazda, President; Robert Lynch, Vice Schalitz, Vice President, Research & Develop- P.O. Box 146 President ment SurcoTech Forestdale, VT 05745 USA Products: Manufacturer of industrial, business Products: Spartan Chemical Company, Inc. 292 Alpha Dr. 802-247-6824 and home products since 1980. Main product has been a recognized leader in the formula- Pittsburgh, PA 15238 USA Fax: 802-247-6826 line is markers for steel, stone, or any hard to tion and manufacture of sustainable cleaning 800-556-0111 E-Mail: [email protected] mark on surface. 14 and sanitation solutions for the industrial and Web Site: www.surcotech.com Web Site: www.tucel.com institutional market since 1956. Spartan man- Products: Odor control products and systems Company Officers: John C. Lewis, Jr., Presi- Sky Systems Co., Inc. ufactures products from its state-of-the-art with janitorial, maintenance and cleaning pro- dent; Joanne Raleigh, Vice President 1825 Taylor Place manufacturing facility in Maumee, OH, and fessionals in mind. 13 Products: Tucel produces brushes currently Ontario, CA 91761-5559 USA sells both domestically and internationally serving foodservice, janitorial and other in- 909-923-7040 through a selective network of distribution. Surfactants International dustries. Tucel is 100 percent green, recycla- Fax: 909-923-7041 14 6 Pearl Ct., Ste. G ble and fused. All products are polypropylene, Web Site: www.skysystemscoinc.com Allendale, NJ 07401-1655 USA which does not absorb water, causing bacteria. Products: Sky Systems Co., Inc. is a manu- St. Nick Brush Co. (Hardwood Lumber Co.) 201-661-7156 Fused brushes are made using a manufacturing facturer and wholesaler of washroom prod- P.O. Box 15 Fax: 201-785-3915 process whereby the bristle and block are ucts. It specializes in the manufacture of the Burton, OH 44021 USA Web Site: www.surfactantsintl.com “Heat Fused” together; thus no holes and no 800ml bag-in-box dispensing systems and dis- 440-834-1891 Products: Surfactants and germicidal chemicals staple where bacteria can harbor and cross- tributes a wide range of electric hand dryers, Fax: 440-834-0243 available to formulators. 14 contaminate. urinal block-screens and rim cages with en- Products: Manufacturers of industrial and Tucel originated in 1970 gaining its first zymes. Bag-in-box dispensing system is avail- household brushes and brooms. The company Suska Industries patent for “fusing” bristle to block. Tucel was able in 500, 800, 1000, and 8000ml with the also manufactures over 100 different types of 9820 E. Knowles Ave. located in Middlebury, VT, for 10 years and re- full line of soap refills. 10 wooden blocks for brooms and brushes. 13 Mesa, AZ 85209 USA located to Forestdale where the 45,000-square- 480-275-1033 foot factory remains. Tucel has held more than Sofidel America Starco Chemical E-Mail: [email protected] 38 patents worldwide. Tucel also develops a 1006 Marley Drive Union Ave. & DuBois St. Web Site: www.urinalsplashguard.com wide assortment of specialty brushes for other Haines City, FL 33844 USA East Rutherford, NJ 07073 USA Company Officers: Michael F. Suski, Michael companies. Tucel has its brushes NSF tested Fax: 800-835-1898 Fax: 201-935-6997 R. Suski for cleanability. All products are HACCP com- 800-835-1854 800-654-7627 Products: SplashGuard deodorized anti-splash patible. Tucel has been under the same owner- E-Mail: [email protected] E-Mail: [email protected] urinal screen with flexible pad that conforms to ship since it started in 1970. 13 Web Site: www.sofidelamerica.com Web Site: www.starcochemical.com most urinals. The product eliminates splash, pro- Company Officers: Tony Curtis, CEO; Enzo Company Officers: Harold Diamond, Presi- tects urinal drains and deodorizes up to 90 days. Tucker Manufacturing Co., Inc. Ricci, Senior Vice President, Sales & Marketing dent; Martin Zaret, Vice President, Sales; Har- 14 P.O. Box 848 Products: Sofidel America is part of the Sofidel vey Wasserman, Vice President, Sales Cedar Rapids, IA 52406-0848 USA Group, the 6th largest manufacturer of tissue Products: Starco Chemical is a manufacturer of Telenotes Inc. Fax: 319-366-7792 paper in the world. Sofidel America offers a janitorial/housekeeping, foodservice and laun- 6575 S. Redwood Rd., Ste. 350 800-553-8131 complete line of premium quality tissue and dry chemical products. Its state-of-the-art, verti- Taylorsville, UT 84123 USA Web Site: www.tuckerusa.com towel products under brands Heavenly Soft®, cally integrated facilities provide a complete, 385-743-4248 Products: High level window washers, alu- Heavenly Choice® and Confidence®. These cost effective lineup of high performance prod- Fax: 385-743-4258 minum telescoping handles, compressed deter- brands include bathroom tissue, jumbo tissue, ucts. The company is a manufacturer of floor E-Mail: [email protected] gent tablets, specialty brushes, awning cleaning hardwound and center pull towels, kitchen roll care, kitchen, laundry, and housekeeping prod- Web Site: www.telenotes.net systems and spot-free water treatment options. towels, facial tissue, folded towels, napkins and ucts, disinfectants, environmentally friendly Company Officers: Tom Metcalf, President; Lightweight Tucker Pole Systems can reach and dispensers. 14 items and general jan/san maintenance products Josh Fritzsche, CTO; Jim Metcalf, Vice Presi- wash windows up to 25 meters. 13 packed in a wide variety of package sizes. 14 dent Soundview Paper Co. Products: The Telenotes Voice Advantage CRM Tundra Equipment Co. (Formerly Marcal Paper) Start International allows company representatives to spend more P.O. Box 1464 1 Market St. 4270 Airborn Dr. time with customers and prospects, and less time Summit, NJ 07902-1464 USA Elmwood Park, NJ 07407 USA Addison, TX 75001 USA in the office at their computers. 14 Fax: 800-378-3101 855-756-9566 972-248-1999 800-482-5698 Web Site: www.soundviewpaper.com Fax: 972-248-1991 Triple S Web Site: www.tundraec.com Products: Fully integrated manufacturer of E-Mail: [email protected] 2 Executive Park Dr. Products: A U.S.-based manufacturer of com- towel and tissue products for the at-home and Web Site: www.startinternational.com N. Billerica, MA 01862 USA mercial floorcare equipment. 13 Maintenance Sales News 47

U.S. Battery Mfg. Co. tion and logistics; fully-integrated ecommerce 800-723-0001 Worldware Enterprises Ltd. 1675 Sampson Avenue solutions with product content management; Web Site: www.wpbaywest.com 30 Rosslinn Road Corona, CA 92879 USA real-time customer data analysis and productiv- Products: Wausau Paper produces Bay Cambridge, ON N1S 3K1 CANADA 951-371-8090 ity tools; and sales, purchasing and rebate op- West® brand towels, tissue, soap, wipers, and 866-621-8244 Fax: 951-371-4671 portunity tracking — all mobile/smart-device dispensing systems. Bay West® brand Dubl- Fax: 519-622-5281 Web Site: www.usbattery.com friendly. 14 Nature® and EcoSoft™ Green Seal® certified E-Mail: [email protected] Products: Complete line of deep cycle batteries towels and tissue are environmentally prefer- Web Site: www.eatoils.com for sweepers/scrubbers, golf cars, marine mili- Von Drehle Corporation able products available in the away-from- Products: Eatoils™ EcoLogo/UL certified tary and special application requirements. 07 612 3rd Avenue, N.E. home market. 09 green cleaning products. 14 Hickory, NC 28601 USA Unelko Corp. Fax: 828-322-4145 Weiler Corporation XYNYTH Manufacturing Corp. 14641 N. 74th St. 800-438-3631 One Weiler Drive 122-3989 Henning Drive Scottsdale, AZ 85260-2403 USA Web Site: www.vondrehle.com Cresco, PA 18326 USA Burnaby, BC V5C 6N5 CANADA 800-528-3149 Products: Quality towel and tissue products 570-595-7495 Fax: 570-595-5980 Fax: 604-473-9399 Web Site: www.unelko.com since 1974. Green Seal certified, Green Hotels E-Mail: [email protected] 800-MELT-ICE (635-8423) Products: Unelko’s Sani-Shield® and Sani- Association approved vendor, U.S. EPA-CPG Company Officers: Tony Hufford E-Mail: [email protected] Scrub® 3-in-1 Surface Care products are sur- approved supplier, U.S. Green Building Coun- Products: Maintenance products including Web Site: www.xynyth.com face care technologies that deep clean cil Member. Towels - centerpull, mini-center- floor, garage and street brooms; vehicle care Company Officers: Kevin Wice germ-carrying fingerprints, body fluids, food pull, multi-fold, mini multi-fold, c-fold, brushes; upright brooms and mops; specialty Products: XYNYTH has been a manufactur- spills, soil splatters, dirt and grime... and simul- single-fold, hardwound, household roll; Tissue floor brushes; squeegees; dust pans; window ing leader in the de-icing industry for over 27 taneously protect surfaces with an invisible “or- - jumbo roll, standard bath, porta-roll, roto-roll, dusting, scrub, utility bowl, foodservice, paint years. The company has introduced Winter ganic” barrier coating on which bacteria, virus, facial. Brand names: Preserve, Precious, Pre- and sundry brushes; and wire scratch brushes. Warrior Runway Control® Icemelter - FAA mold and mildew will not grow. In one-step, mium Quality, Feather Soft, Blue Mist. 14 14 and Transport Canada approved. Many insti- customers can clean everyday soil and germs, tutions spec Mountain Organic Natural™ protect surfaces against future soil build-up and VPR Impex, Inc. Wooster Brush Company, The Icemelter - a fertilizer based de-icer, specifi- prevent the growth of bacteria, virus and fungi. 3755 Hickmore 604 Madison Avenue cally designed to melt ice, and yet be safe on 08 St.-Laurent, QC H4T 1S5 CANADA Wooster, OH 44691 USA the environment and vegetation; or 514-733-2906 330-264-4440 XYNYTH's economical eco ice melt, Arctic United Group, The (TUG) Fax: 514-685-6275 Fax: 330-263-0495 ECO Green® Icemelter. 14 3121 Mercedes Drive Web Site: www.vapore.ca E-Mail: [email protected] Monroe, LA 71201 USA Products: Manufacturer of Vapor cleaning sys- Web Site: www.woosterbrush.com Zephyr Manufacturing Company, Inc. 318-387-9676 tems, floor scrubbers, wet/dry vacuum cleaners, Products: With more than 160 years of indus- 200 Mitchell Road Fax: 318-387-5564 floor sweepers and gum removal equipment. 13 try experience, The Wooster Brush Company is Sedalia, MO 65301-2114 USA Web Site: www.unitedgroup.com a manufacturer of paintbrushes, rollers, surface 660-827-0352 Products: The United Group is a member- Warsaw Chemical Co., Inc. prep tools, and painting equipment. Wooster of- Fax: 660-827-0713 owned, national buying group for independent P.O. Box 858 fers, through distribution, over 2,000 products E-Mail: [email protected] distributors of jan/san, packaging, foodservice Warsaw, IN 46581 USA for professional and do-it-yourself painters. Web Site: www.zephyrmfg.com and safety products. The United Group’s goal is 574-267-3251 Brand names include Ultra/Pro®, Alpha™, Ad- Company Officers: R.J. Lindstrom, President; facilitating strong, mutually beneficial relation- Fax: 574-267-3884 vantage®, Yachtsman®, Shortcut®, and Golden Bob Schneider, Vice President of Sales ships among members and with affiliated sup- E-Mail: [email protected] Glo® paintbrushes; Super/Fab®, Pro/Doo-Z®, Products: A one-stop source for industrial, in- pliers, to encourage maximum profitability for Web Site: www.warsaw-chem.com Avalon™ Super Doo-Z®, and Polar Bear® stitutional and sanitary cleaning tools including all. 13 Company Officer: Ken Bucher, President paint rollers; Sherlock® roller frames and ex- wet mops, dust mops, brooms, brushes, handles, Products: Warsaw Chemical Co., Inc. offers tension poles; the Jumbo-Koter® miniroller mopsticks, sponges, frames, microfiber and Universal Business Systems maintenance brand and Car Choice® brand system; and Prep Crew® surface prep tools. 13 squeegees. 14 185 Industrial Parkway, Suite J products internationally as well as under private Somerville, NJ 08876 USA label throughout the United States. Products in- 908-725-8899 clude various cleaners, disinfectants, hand Fax: 908-725-1341 cleaners and dispensers, floor care products, E-Mail: [email protected] glass cleaners and cleaning products for food- Web Site: www.ubsys.com service and laundry operations. 14 Company Officers: Chris Raffo, President Products: Universal Business Systems' Sny- Wausau Paper ergy Suite is a complete software solution for 11150 Industry Rd. distributors. It featues an Enterprise Resource Harrodsburg, KY 40330 USA Planning System for managing sales, distribu- Fax: 859-734-8200

Circle 27 Circle 7 48 January/February 2014

Absorbents: Oil, Grease, RDA Advantage Aerosols Associations/Societies Automotive Cleaning & Water Sheppard Redistribution, Inc. Airosol Company, Inc. Canadian Association of Environmen- Specialties Action Pump Co. United Group, The (TUG) Airx Laboratories tal Management (CAEM) Amrep, Inc. Airx Laboratories Worldware Enterprises Ltd. Aldran Chemical, Inc. New Jersey Sanitary Supply Assoc. BioClean Technologies Aldran Chemical, Inc. Amrep, Inc. Pro-Link, Inc. Bullen Companies, The Amrep, Inc. Acoustical Cleaning Carroll Company Harvard Chemical Research, Inc. Bro-tex, Inc. Chemicals & Equipment Chase Products Co. Automatic Scrubbers ITW Professional Brands Consolidated Paper Company United Group, The (TUG) Continental Commercial Products Al’s Custodial Equip. Service, LLC MidLab, Inc. Daley International Daley International Aztec Products, Inc. Moonsoft International, Inc. Fuller Industries LLC Adhesives Draco Hygienic Products, Inc. Discover Energy Corp. Nexstep Commercial Products Gift Sales Co. Amrep, Inc. East Continental Supplies East Continental Supplies QuestVapco Corporation H & S Manufacturing Co. Portico Systems Epic Industries IPC Eagle Starco Chemical L & M Food Service Inc. QuestVapco Corporation Fuller Industries LLC L & M Food Service Inc. United Group, The (TUG) Milazzo Industries, Inc. SKM Industries, Inc. Gold Coast Chemical Products Qleeno NPS Corporation United Group, The (TUG) Harvard Chemical Research, Inc. United Group, The (TUG) Bacterial/Enzyme Products ITW Professional Brands Airx Laboratories L & M Food Service Inc. Aldran Chemical, Inc. Pro-Link, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Sky Systems Co., Inc. Spartan Chemical Company, Inc. Starco Chemical United Group, The (TUG) Lasts Up To 90 Days Air Filtration Equipment - 3x Longer Dri-Eaz, a Legend Brands Co. than any other Oreck Commercial urinal screen! Queenaire Technologies, Inc. United Group, The (TUG)

Anti-Graffiti Systems Aldran Chemical, Inc. Become ITW Professional Brands a Distributor L & M Food Service Inc. or License the United Group, The (TUG) Product! Worldware Enterprises Ltd. 100% recycled materials Anti-Static Chemicals and made in the USA! Charlotte Products Ş$KHLHM@SDRTMR@MHS@QXTQHMDROK@RGA@BJ Daley International Ş"NRSR.-+8ʙ LNMSG Harvard Chemical Research, Inc. Ş1DCTBDRROQD@CNEHMEDBSHNTRCHRD@RDRTBG@RGDO@SHSHR ITW Professional Brands Ş2@UDRV@SDQ@MCLNMDXAXLHMHLHYHMFƦTRG L & M Food Service Inc. Ş1DCTBDRQDRSQNNLL@HMSDM@MBD United Group, The (TUG) Ş/QDUDMSRNARSQTBSHNMNECQ@HM@FDAXENQDHFMNAIDBSR Ash Trays Suska Industries, LLC Continental Commercial Products 9820 E. Knowles Avenue, Mesa, AZ 85209 Gift Sales Co. Phone: 480-275-1033 L & M Food Service Inc. Email: [email protected] United Group, The (TUG) Circle 39 Circle 48 Maintenance Sales News 49

Amrep, Inc. Baseboard Cleaning GSC Manufacturing, Inc. IPC Eagle Sheppard Redistribution, Inc. Birsch Industries, Inc. Machines & Accessories Gunn Brush Co., Inc. Kaivac, Inc. United Group, The (TUG) Bullen Companies, The Carroll Company Ha-Ste Manufacturing, Inc. L & M Food Service Inc. Carroll Company Fastrak Industries Hight Brush Magnolia Brush Manufacturers Ltd. Carpet Cleaning Charlotte Products L & M Food Service Inc. IPC Eagle Moerman Americas, Inc. Chemicals— Brand Name Chemical Universe, Inc. Oreck Commercial L & M Food Service Inc. Nexstep Commercial Products Airx Laboratories Clausen Carpet Solutions United Group, The (TUG) Malish Corporation, The Norshel Industries, Inc. Aldran Chemical, Inc. Consolidated Paper Company Mor-Value Parts Co. (MVP) Pro-Link, Inc. Amrep, Inc. Daley International Batteries & Chargers Nexstep Commercial Products RDA Advantage Bullen Companies, The Earth Friendly Chemicals Al’s Custodial Equip. Service, LLC Norshel Industries, Inc. Royce Rolls Ringer Co. Canberra Corporation East Continental Supplies Battery Service Corporation Perfex Corporation S.M. Arnold, Inc. Charlotte Products EES, Inc. Consolidated Paper Company Pro-Link, Inc. Sheppard Redistribution, Inc. Chase Products Co. Epic Industries Discover Energy Corp. Quinn Broom Works, Inc. United Group, The (TUG) Chemical Universe, Inc. Fuller Industries LLC Fullriver Battery USA RDA Advantage Clausen Carpet Solutions Gift Sales Co. Gofer Parts Reit-Price Mfg. Co., Inc. Burnishing Equipment Clean Control Corporation Harvard Chemical Research, Inc. IPC Eagle Remco Products Aztec Products, Inc. Daley International ITW Professional Brands L & M Food Service Inc. S.M. Arnold, Inc. East Continental Supplies East Continental Supplies L & M Food Service Inc. Mor-Value Parts Co. (MVP) Sheppard Redistribution, Inc. IPC Eagle Fuller Industries LLC MidLab, Inc. RDA Advantage St. Nick Brush Co. (Hardwood Lumb.) Koblenz (Thorne Electric Co.) Harvard Chemical Research, Inc. Pro-Link, Inc. Trojan Battery Company Tucel Industries, Inc. L & M Food Service Inc. ITW Professional Brands QuestVapco Corporation U.S. Battery Mfg. Co. United Group, The (TUG) United Group, The (TUG) L & M Food Service Inc. RDA Advantage United Group, The (TUG) Weiler Corporation MidLab, Inc. Sheppard Redistribution, Inc. Zephyr Manufacturing Company, Inc. Buying Groups Oreck Commercial Spartan Chemical Company, Inc. Bedding Supplies Distributor Partners of Amer. (DPA) Plus Manufacturing Starco Chemical United Group, The (TUG) Brushes L & M Food Service Inc. Pro-Link, Inc. United Group, The (TUG) ABCO Products Corp. NISSCO, LLC QuestVapco Corporation Worldware Enterprises Ltd. Bird Control Products ACS Industries, Inc. Pro-Link, Inc. Sheppard Redistribution, Inc. Aldran Chemical, Inc. Bel-Maid Company RDA Advantage Spartan Chemical Company, Inc. Bag-in-the-Box Packaging United Group, The (TUG) Carolina Mop Mfg. Co. Sheppard Redistribution, Inc. Starco Chemical Bullen Companies, The Consolidated Paper Company Triple S Stearns Packaging Corp. Carroll Company Brooms Continental Commercial Products United Group, The (TUG) Ultra Chem Labs Daley International ABCO Products Corp. Culicover & Shapiro, Inc. United Group, The (TUG) Draco Hygienic Products, Inc. ACS Industries, Inc. Distribuidora Perfect S.A. de C.V. Candles Warsaw Chemical Co., Inc. Hanson Supply Bel-Maid Company E. Gornell & Sons, Inc. Consolidated Paper Company Worldware Enterprises Ltd. L & M Food Service Inc. Carolina Mop Mfg. Co. East Continental Supplies L & M Food Service Inc. Sheppard Redistribution, Inc. Consolidated Paper Company Emsco Group Carpet Cleaning Sky Systems Co., Inc. Continental Commercial Products Fuller Industries LLC Carpet & Fabric Chemicals—Private Label United Group, The (TUG) Culicover & Shapiro, Inc. Gofer Parts Protective Finishes Airosol Company, Inc. East Continental Supplies Golden Star Inc. Carroll Company Aldran Chemical, Inc. Bar Code/EDI Technology Emsco Group GSC Manufacturing, Inc. Clausen Carpet Solutions Amrep, Inc. United Group, The (TUG) Fuller Industries LLC Gunn Brush Co., Inc. Daley International Bullen Companies, The Universal Business Systems Gift Sales Co. Hanson Supply Fastrak Industries Canberra Corporation Golden Star Inc. Haviland Corporation Harvard Chemical Research, Inc. Carroll Company Hight Brush L & M Food Service Inc. Charlotte Products IPC Eagle L & M Food Service Inc. Magnolia Brush Manufacturers Ltd. Malish Corporation, The Mor-Value Parts Co. (MVP) Nexstep Commercial Products Norshel Industries, Inc. Perfex Corporation Ream contains unique Pro-Link, Inc. RDA Advantage citrus scented granules Remco Products that clean and maintain S.M. Arnold, Inc. drains. This thermo-thermo- Sheppard Redistribution, Inc. chemical drain line St. Nick Brush Co. (Hardwood Lumb.) opener and maintainer Tucel Industries, Inc. destroys the main Tucker Manufacturing Co., Inc. causes of slow moving United Group, The (TUG) Weiler Corporation and blocked drains Wooster Brush Company, The (hair, soap scum & Zephyr Manufacturing Company, Inc. slime); therefore, it eliminates many other Buckets Whether you’re down the street or across the globe, Zephyr debris from also ACS Industries, Inc. delivers service like we’re right next door. When you need fast answers or a quick turnaround, we respond with service the becoming tangled, Bel-Maid Company way you always wanted it to be! Choose Zephyr for quality matted, and trapped. Carolina Mop Mfg. Co. Consolidated Paper Company mops, brooms and cleaning supplies – we’re right next door! Simple and safe to use Continental Commercial Products Scan the QR code inin pipespipes 22”” oror less.less. pHpH 1414 ²86 &DQDGD for more info! Delamo Manufacturing ²,QWHUQDWLRQDO East Continental Supplies ZZZ]HSK\UPIJFRP]HSK\UPIJ Emsco Group Kansas City, KS 66106 Filmop USA 800.423.9861 Fuller Industries LLC www.performmfg.com Golden Star Inc. Hanson Supply Your One Stop Source for Quality Cleaning Products ®

Circle 34 Circle 53 240.31544 Maintenance Sales News_July-Aug 13.indd 1 7/23/13 9:18 AM

50 January/February 2014

Chase Products Co. Oreck Commercial Carts—Hospital, Pro-Link, Inc. L & M Food Service Inc. Chemical Universe, Inc. United Group, The (TUG) Janitorial & Maid RD Industries, Inc. Meterpak, Inc. Clausen Carpet Solutions Continental Commercial Products RDA Advantage Microban/ProRestore Products Daley International Carpet Shampoo Machines Delamo Manufacturing Seko Dosing Systems Corporation MidLab, Inc. Harvard Chemical Research, Inc. & Accessories East Continental Supplies Sheppard Redistribution, Inc. Milazzo Industries, Inc. L & M Food Service Inc. Aztec Products, Inc. Filmop USA United Group, The (TUG) Norshel Industries, Inc. MidLab, Inc. East Continental Supplies L & M Food Service Inc. Perform Manufacturing, Inc. QuestVapco Corporation Hruby Orbital Systems Nexstep Commercial Products Chemicals—Raw Material Plus Manufacturing Sheppard Redistribution, Inc. KleenRite Equipment Pro-Link, Inc. Daley International Pro-Link, Inc. Starco Chemical L & M Food Service Inc. R & B Wire Products, Inc. Kissner Group, The Qleeno Stearns Packaging Corp. Malish Corporation, The Royce Rolls Ringer Co. L & M Food Service Inc. QuestVapco Corporation United Group, The (TUG) United Group, The (TUG) Sheppard Redistribution, Inc. Starco Chemical RDA Advantage Warsaw Chemical Co., Inc. United Group, The (TUG) Surfactants International Sheppard Redistribution, Inc. Carpet Spotting Kits United Group, The (TUG) Soy Technologies, LLC Carpet Cleaning Wands Airx Laboratories Catalog Publishers Starco Chemical & Accessories Aldran Chemical, Inc. J & M Technologies, Inc. Cleaning Chemicals— Stearns Packaging Corp. Al’s Custodial Equip. Service, LLC Charlotte Products L & M Food Service Inc. Brand Name Unelko Corp. Gofer Parts Clausen Carpet Solutions Mobilistics LLC Absolute Coatings, Inc. United Group, The (TUG) IPC Eagle Daley International Sheppard Redistribution, Inc. Airosol Company, Inc. Warsaw Chemical Co., Inc. KleenRite Equipment Harvard Chemical Research, Inc. United Group, The (TUG) Airx Laboratories Worldware Enterprises Ltd. L & M Food Service Inc. L & M Food Service Inc. Universal Business Systems Aldran Chemical, Inc. Production Metal Forming Inc. MidLab, Inc. Amrep, Inc. Cleaning Chemicals— United Group, The (TUG) Oreck Commercial Chalkboard/Blackboard Anderson Chemical Company Private Label Spartan Chemical Company, Inc. Cleaners Bar Keepers Friend Absolute Coatings, Inc. Carpet Drying Equipment Tucel Industries, Inc. Amrep, Inc. Baumgartens Airosol Company, Inc. Al’s Custodial Equip. Service, LLC United Group, The (TUG) L & M Food Service Inc. BioClean Technologies Aldran Chemical, Inc. East Continental Supplies QuestVapco Corporation Birsch Industries, Inc. Amrep, Inc. Hanson Supply Carpet Sweepers—Electric Sheppard Redistribution, Inc. Bullen Companies, The BioClean Technologies IPC Eagle Bissell Professional United Group, The (TUG) Canberra Corporation Birsch Industries, Inc. L & M Food Service Inc. East Continental Supplies Charlotte Products Bullen Companies, The Production Metal Forming Inc. Hanson Supply Chemical Dispensing Chase Products Co. Canberra Corporation United Group, The (TUG) IPC Eagle Systems Chemical Universe, Inc. Carroll Company L & M Food Service Inc. Action Pump Co. Clean Control Corporation Chase Products Co. Carpet Dyeing Systems Oreck Commercial Aztec Products, Inc. Colgate-Palmolive Company Chemical Universe, Inc. L & M Food Service Inc. Sheppard Redistribution, Inc. Bullen Companies, The Consolidated Paper Company Daley International United Group, The (TUG) Canberra Corporation Daley International Earth Friendly Chemicals Carpet Extractors Carroll Company Earth Friendly Chemicals East Continental Supplies Al’s Custodial Equip. Service, LLC Carpet Sweepers—Hand Charlotte Products East Continental Supplies Fastrak Industries Aztec Products, Inc. Bissell Professional Chemical Universe, Inc. EES, Inc. Gold Coast Chemical Products Charlotte Products Continental Commercial Products Colgate-Palmolive Company Fuller Industries LLC Griffin Chemical Co., LLC East Continental Supplies East Continental Supplies Cross Country Install. & Serv., LLC Gold Coast Chemical Products Harvard Chemical Research, Inc. Hawk Enterprises Fuller Industries LLC Daley International Griffin Chemical Co., LLC Intercon Chemical Company Hruby Orbital Systems L & M Food Service Inc. East Continental Supplies Harvard Chemical Research, Inc. L & M Food Service Inc. IPC Eagle Oreck Commercial Fuller Industries LLC Intercon Chemical Company Meterpak, Inc. KleenRite Equipment Sheppard Redistribution, Inc. L & M Food Service Inc. ITW Professional Brands MidLab, Inc. L & M Food Service Inc. United Group, The (TUG) MidLab, Inc. Kaivac, Inc. Milazzo Industries, Inc. Norshel Industries, Inc. Perform Manufacturing, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Soy Technologies, LLC Starco Chemical Stearns Packaging Corp. uinn Broom Works, Inc. has United Group, The (TUG) Qproven our commitment to Warsaw Chemical Co., Inc. our valued customers by giving them quality products, good Colorants & Dyes service and timely delivery. Aldran Chemical, Inc. United Group, The (TUG) hether you are a large Wdistributor or a smaller Computer janitorial house, we can create Systems & Software for you a broom line to enhance Amrep, Inc. your products. Our broom DDI System products meet qualifications J & M Technologies, Inc. with A.S.T.M. certification QuestVapco Corporation manufactured at our facility. Rep Toolkit Spartan Chemical Company, Inc. ired of speaking to voice mail STEP1 Software Tor listening to computerized Telenotes Inc. messages? At Quinn Broom Tucel Industries, Inc. Works, Inc. our management is United Group, The (TUG) Universal Business Systems always accessible to discuss our needs and help with problems.

Circle 36 Maintenance Sales News 51

Computer Cleaning Unelko Corp. L & M Food Service Inc. Nexstep Commercial Products Floor Finish Applicators Products United Group, The (TUG) MidLab, Inc. Norshel Industries, Inc. ACS Industries, Inc. Amrep, Inc. Warsaw Chemical Co., Inc. QuestVapco Corporation RDA Advantage Aztec Products, Inc. QuestVapco Corporation Sheppard Redistribution, Inc. Remco Products Continental Commercial Products Tucel Industries, Inc. Disinfectants—Private Spartan Chemical Company, Inc. S.M. Arnold, Inc. East Continental Supplies United Group, The (TUG) Label United Group, The (TUG) United Group, The (TUG) Fastrak Industries Amrep, Inc. Worldware Enterprises Ltd. Weiler Corporation Filmop USA Concrete Floor Treatments Birsch Industries, Inc. Zephyr Manufacturing Company, Inc. Fuller Industries LLC Aldran Chemical, Inc. Bro-tex, Inc. Drain Opener Equipment Golden Star Inc. Aztec Products, Inc. Bullen Companies, The Clean Control Corporation Electric Motors Ha-Ste Manufacturing, Inc. Charlotte Products Canberra Corporation L & M Food Service Inc. Gofer Parts Haviland Corporation Chemical Universe, Inc. Carroll Company Seko Dosing Systems Corporation Kaivac, Inc. Daley International Charlotte Products United Group, The (TUG) Emergency Spill Kits L & M Food Service Inc. Fuller Industries LLC Chase Products Co. Action Pump Co. Lambskin Specialties L & M Food Service Inc. Chemical Universe, Inc. Drums Airx Laboratories Moonsoft International, Inc. Starco Chemical Daley International Action Pump Co. Daley International Nexstep Commercial Products United Group, The (TUG) Diamond Wipes Intl. L & M Food Service Inc. Fuller Industries LLC Padco Inc. Epic Industries United Group, The (TUG) H & S Manufacturing Co. Portico Systems Consultants - Advertising Gold Coast Chemical Products L & M Food Service Inc. United Group, The (TUG) J & M Technologies, Inc. Harvard Chemical Research, Inc. Dusters NPS Corporation Universal Business Systems L & M Food Service Inc. Briarwood Products United Group, The (TUG) Floor Finishes—Brand Meterpak, Inc. Consolidated Paper Company Name Consultants - Marketing MidLab, Inc. Continental Commercial Products Escalator Cleaning Absolute Coatings, Inc. Distributor Partners of Amer. (DPA) QuestVapco Corporation Culicover & Shapiro, Inc. Machines Airx Laboratories J & M Technologies, Inc. RDA Advantage Filmop USA KleenRite Equipment Aldran Chemical, Inc. United Group, The (TUG) Sheppard Redistribution, Inc. Fuller Industries LLC L & M Food Service Inc. Amrep, Inc. Universal Business Systems Starco Chemical Golden Star Inc. United Group, The (TUG) Bullen Companies, The Stearns Packaging Corp. GSC Manufacturing, Inc. Canberra Corporation Contamination Control United Group, The (TUG) Ha-Ste Manufacturing, Inc. Filters Charlotte Products Products Warsaw Chemical Co., Inc. L & M Food Service Inc. L & M Food Service Inc. Chemical Universe, Inc. Airx Laboratories Lambskin Specialties Mor-Value Parts Co. (MVP) Daley International Fuller Industries LLC Disinfectants—Raw Moerman Americas, Inc. United Group, The (TUG) East Continental Supplies Gift Sales Co. Material Moonsoft International, Inc. Epic Industries H & S Manufacturing Co. Bullen Companies, The Nexstep Commercial Products Fire Extinguishers Fuller Industries LLC Tucel Industries, Inc. L & M Food Service Inc. Rainbow Dusters International United Group, The (TUG) Harvard Chemical Research, Inc. United Group, The (TUG) MidLab, Inc. RDA Advantage L & M Food Service Inc. United Group, The (TUG) Sheppard Redistribution, Inc. Fire Restoration Products MidLab, Inc. Custodial Garments United Group, The (TUG) Airx Laboratories Portico Systems & Uniforms Dispensers—Paper Zephyr Manufacturing Company, Inc. Charlotte Products Pro-Link, Inc. United Group, The (TUG) Products/Soaps Clean Control Corporation QuestVapco Corporation Berk Wiper International LLC Harvard Chemical Research, Inc. RDA Advantage Dehumidifying Equipment Bro-tex, Inc. Dusting Cloths Queenaire Technologies, Inc. Sheppard Redistribution, Inc. Dri-Eaz, a Legend Brands Co. Carolina Paper Converters, Inc. Berk Wiper International LLC QuestVapco Corporation Spartan Chemical Company, Inc. United Group, The (TUG) Cascades Tissue Group Bro-tex, Inc. United Group, The (TUG) Starco Chemical Colgate Palmolive Carolina Mop Mfg. Co. Disinfectants—Brand Name Consolidated Paper Company Consolidated Paper Company Airx Laboratories Continental Commercial Products Continental Commercial Products Amrep, Inc. DEB USA, Inc. East Continental Supplies GSC MINT ABSORBIT Anderson Chemical Company Delamo Manufacturing Filmop USA For Bro-tex, Inc. Draco Hygienic Products, Inc. Fuller Industries LLC Bullen Companies, The East Continental Supplies Golden Star Inc. • Schools Canberra Corporation Kruger Products L.P. Ha-Ste Manufacturing, Inc. • Hospitals Charlotte Products L & M Food Service Inc. IPC Eagle • Motels Chase Products Co. Nexstep Commercial Products ITW Professional Brands Chemical Universe, Inc. Pro-Link, Inc. L & M Food Service Inc. • Restaurants Clean Control Corporation RD Industries, Inc. Moonsoft International, Inc. • All Commercial Consolidated Paper Company RDA Advantage Nexstep Commercial Products Establishments Daley International Royce Rolls Ringer Co. Rainbow Dusters International Diamond Wipes Intl. Sofidel America RDA Advantage Each dozen comes Earth Friendly Chemicals United Group, The (TUG) S.M. Arnold, Inc. with a 7” x 8” East Continental Supplies Von Drehle Corporation United Group, The (TUG) clip-on dust pan Epic Industries Warsaw Chemical Co., Inc. Zephyr Manufacturing Company, Inc. Absorbs and Fuller Industries LLC Wausau Paper Deodorizes Vomit Gold Coast Chemical Products Dust Pans and Other Smelling Harvard Chemical Research, Inc. Drain Opener Chemicals ACS Industries, Inc. Liquids or Solids ITW Professional Brands Airx Laboratories Bel-Maid Company Cover the problem area with a With Handle Kaivac, Inc. Aldran Chemical, Inc. Carolina Mop Mfg. Co. layer of GSC-MINT. Allow time WEIGHT ONE POUND L & M Food Service Inc. Amrep, Inc. Consolidated Paper Company for absorption. Sweep residue into one dozen per case Meterpak, Inc. Anderson Chemical Company Continental Commercial Products dustpan for easy removal. Microban/ProRestore Products Bullen Companies, The Culicover & Shapiro, Inc. Pro-Link, Inc. Canberra Corporation Delamo Manufacturing P.O. Box 17082 QuestVapco Corporation Carroll Company East Continental Supplies Wichita, KS 67217 RDA Advantage Charlotte Products Filmop USA 1-800-992-0181 Sheppard Redistribution, Inc. Chemical Universe, Inc. Fuller Industries LLC pho: 316-267-0671 Spartan Chemical Company, Inc. Daley International Gift Sales Co. fax: 316-267-2930 Starco Chemical Earth Friendly Chemicals Golden Star Inc. email: [email protected] Stearns Packaging Corp. East Continental Supplies GSC Manufacturing, Inc. www.giftsalescompany.net Ultra Chem Labs Harvard Chemical Research, Inc. L & M Food Service Inc. Circle 17 52 January/February 2014

Ultra Chem Labs Consolidated Paper Company Food Service Disposable Hand Dryers Earth Friendly Chemicals United Group, The (TUG) Continental Commercial Products Tableware East Continental Supplies Harvard Chemical Research, Inc. Warsaw Chemical Co., Inc. East Continental Supplies Birsch Industries, Inc. L & M Food Service Inc. International Salt Company Gift Sales Co. Consolidated Paper Company Oreck Commercial Kissner Group, The Floor Finishes—Private Ha-Ste Manufacturing, Inc. L & M Food Service Inc. Palmer Fixture Milazzo Industries, Inc. Label L & M Food Service Inc. RDA Advantage Pro-Link, Inc. Morgro Inc. Absolute Coatings, Inc. Moonsoft International, Inc. Sheppard Redistribution, Inc. RDA Advantage Morton Salt Aldran Chemical, Inc. Mor-Value Parts Co. (MVP) United Group, The (TUG) Sky Systems Co., Inc. North American Salt Company Amrep, Inc. Nexstep Commercial Products United Group, The (TUG) Occidental Chemical Corporation Birsch Industries, Inc. Oreck Commercial Food Service Equipment & Pro-Link, Inc. Bullen Companies, The Portico Systems Supplies Handles—Mop, Broom, QuestVapco Corporation Canberra Corporation Pro-Link, Inc. BioClean Technologies Brush & Telescopic RDA Advantage Carroll Company Qleeno Birsch Industries, Inc. ABCO Products Corp. Salt Depot Inc. Charlotte Products RDA Advantage Continental Commercial Products ACS Industries, Inc. Sheppard Redistribution, Inc. Chemical Universe, Inc. Sheppard Redistribution, Inc. Dinesol Commercial Products Bel-Maid Company United Group, The (TUG) Daley International United Group, The (TUG) Haviland Corporation Briarwood Products Xynyth Manufacturing Corp. Earth Friendly Chemicals ITW Professional Brands Carolina Mop Mfg. Co. Epic Industries Floor Pads—Raw Material L & M Food Service Inc. Consolidated Paper Company Insect & Rodent Control Harvard Chemical Research, Inc. ACS Industries, Inc. Malish Corporation, The Continental Commercial Products Chemicals & Devices L & M Food Service Inc. Portico Systems Moonsoft International, Inc. Culicover & Shapiro, Inc. Amrep, Inc. MidLab, Inc. United Group, The (TUG) National Tissue Company LLC Delamo Manufacturing Carroll Company Portico Systems Nexstep Commercial Products East Continental Supplies Chase Products Co. QuestVapco Corporation Floor Sealers—Brand Name Polydros, S.A. Emsco Group East Continental Supplies RDA Advantage Absolute Coatings, Inc. Tucel Industries, Inc. Filmop USA Gift Sales Co. Sheppard Redistribution, Inc. Bullen Companies, The United Group, The (TUG) Fuller Industries LLC Gold Coast Chemical Products Starco Chemical Canberra Corporation Webster Industries, Inc. GSC Manufacturing, Inc. ITW Professional Brands United Group, The (TUG) Charlotte Products Gunn Brush Co., Inc. L & M Food Service Inc. Warsaw Chemical Co., Inc. Chemical Universe, Inc. Fragrances Ha-Ste Manufacturing, Inc. QuestVapco Corporation Daley International Air Spencer USA, LLC Haviland Corporation Sheppard Redistribution, Inc. Floor Machine Motors East Continental Supplies Airx Laboratories IPC Eagle United Group, The (TUG) Al’s Custodial Equip. Service, LLC Epic Industries Aldran Chemical, Inc. L & M Food Service Inc. Gofer Parts Fuller Industries LLC Daley International Lambskin Specialties Labeling IPC Eagle Harvard Chemical Research, Inc. EES, Inc. Moerman Americas, Inc. R & B Wire Products, Inc. L & M Food Service Inc. L & M Food Service Inc. Gift Sales Co. Nexstep Commercial Products Start International Mor-Value Parts Co. (MVP) MidLab, Inc. Harvard Chemical Research, Inc. Norshel Industries, Inc. United Group, The (TUG) Portico Systems Portico Systems Hogan Flavors & Fragrances, Inc. Padco Inc. United Group, The (TUG) Pro-Link, Inc. Pro-Link, Inc. Pro-Link, Inc. Ladders RDA Advantage QuestVapco Corporation Rainbow Dusters International L & M Food Service Inc. Floor Machines Sheppard Redistribution, Inc. Sky Systems Co., Inc. RDA Advantage Al’s Custodial Equip. Service, LLC Spartan Chemical Company, Inc. United Group, The (TUG) Reit-Price Mfg. Co., Inc. Laundry Chemicals Aztec Products, Inc. Starco Chemical Remco Products Anderson Chemical Company Birsch Industries, Inc. Ultra Chem Labs Furniture Glides Sheppard Redistribution, Inc. Birsch Industries, Inc. East Continental Supplies United Group, The (TUG) Expanded Technologies Tucel Industries, Inc. Chemical Universe, Inc. Hawk Enterprises L & M Food Service Inc. Tucker Manufacturing Co., Inc. Consolidated Paper Company Hoover, Inc., A Div. of TTI Floor Care Floor Sealers—Private Pro-Link, Inc. United Group, The (TUG) Daley International Hruby Orbital Systems Label United Group, The (TUG) Zephyr Manufacturing Company, Inc. East Continental Supplies IPC Eagle Absolute Coatings, Inc. Epic Industries Koblenz (Thorne Electric Co.) Aldran Chemical, Inc. Gloves Hoses—All Types Harvard Chemical Research, Inc. L & M Food Service Inc. Amrep, Inc. Consolidated Paper Company Gofer Parts L & M Food Service Inc. Lindhaus USA Bullen Companies, The Continental Commercial Products L & M Food Service Inc. MidLab, Inc. Oreck Commercial Canberra Corporation East Continental Supplies Perfect Products, Inc. Sheppard Redistribution, Inc. Portico Systems Carroll Company Emerald Professional Protection Products Production Metal Forming Inc. Spartan Chemical Company, Inc. Qleeno Charlotte Products Gift Sales Co. United Group, The (TUG) Starco Chemical Tundra Equipment Co. Chemical Universe, Inc. L & M Food Service Inc. Stearns Packaging Corp. United Group, The (TUG) Daley International Pro-Link, Inc. Hydrogen-Peroxide Ultra Chem Labs VPR Impex, Inc. Earth Friendly Chemicals RDA Advantage Cleaners United Group, The (TUG) Epic Industries Sheppard Redistribution, Inc. Canberra Corporation Floor Pad Holders Harvard Chemical Research, Inc. United Group, The (TUG) Charlotte Products Laundry Equipment Al’s Custodial Equip. Service, LLC L & M Food Service Inc. Chemical Universe, Inc. Cross Country Install. & Serv., LLC Consolidated Paper Company MidLab, Inc. Hand Cleaners Consolidated Paper Company R & B Wire Products, Inc. Gift Sales Co. Portico Systems Bro-tex, Inc. Daley International Seko Dosing Systems Corporation Gofer Parts RDA Advantage Charlotte Products East Continental Supplies United Group, The (TUG) Gunn Brush Co., Inc. Sheppard Redistribution, Inc. Daley International Fuller Industries LLC IPC Eagle Starco Chemical DEB USA, Inc. Harvard Chemical Research, Inc. Lawn & Turf Chemicals L & M Food Service Inc. United Group, The (TUG) Earth Friendly Chemicals Kaivac, Inc. Amrep, Inc. Malish Corporation, The East Continental Supplies L & M Food Service Inc. Bullen Companies, The Mor-Value Parts Co. (MVP) Food Processing Products Epic Industries MidLab, Inc. Harvard Chemical Research, Inc. Nexstep Commercial Products Action Pump Co. Harvard Chemical Research, Inc. Pro-Link, Inc. Kissner Group, The Oreck Commercial Canberra Corporation ITW Professional Brands QuestVapco Corporation United Group, The (TUG) Portico Systems Daley International Kruger Products L.P. Spartan Chemical Company, Inc. Qleeno ITW Professional Brands L & M Food Service Inc. Starco Chemical Lawn & Turf Equipment Remco Products L & M Food Service Inc. MidLab, Inc. United Group, The (TUG) Haviland Corporation Sheppard Redistribution, Inc. Matguys, Inc. Peter Greven Skin Care Co. Hydro Tek - Cleaning Equip. Mfg. Tucel Industries, Inc. MidLab, Inc. Pro-Link, Inc. Ice & Snow Removal United Group, The (TUG) United Group, The (TUG) Nexstep Commercial Products RDA Advantage Cargill Salt Spartan Chemical Company, Inc. Sheppard Redistribution, Inc. Consolidated Paper Company Leasing—Equipment Floor Pads United Group, The (TUG) Spartan Chemical Company, Inc. CP Industries LLC Cross Country Install. & Serv., LLC ACS Industries, Inc. United Group, The (TUG) Daley International Qleeno Americo Manufacturing Co., Inc. Warsaw Chemical Co., Inc. Dead Sea Works Ltd. c/0 K+S United Group, The (TUG) Maintenance Sales News 53

Light Bulbs Ha-Ste Manufacturing, Inc. Filmop USA Epic Industries Paper Products— East Continental Supplies IPC Eagle Fuller Industries LLC Fuller Industries LLC Office Supplies L & M Food Service Inc. ITW Professional Brands Golden Star Inc. Gift Sales Co. L & M Food Service Inc. Sheppard Redistribution, Inc. Kaivac, Inc. GSC Manufacturing, Inc. H & S Manufacturing Co. Nittany Paper Mills, Inc. United Group, The (TUG) L & M Food Service Inc. Ha-Ste Manufacturing, Inc. Harvard Chemical Research, Inc. Palmer Fixture Lambskin Specialties IPC Eagle ITW Professional Brands RDA Advantage Liquid Filling Equipment Magnolia Brush Manufacturers Ltd. L & M Food Service Inc. L & M Food Service Inc. SKM Industries, Inc. Action Pump Co. Moerman Americas, Inc. Magnolia Brush Manufacturers Ltd. Microban/ProRestore Products United Group, The (TUG) RD Industries, Inc. Moonsoft International, Inc. Moonsoft International, Inc. Pro-Link, Inc. United Group, The (TUG) Nexstep Commercial Products Nexstep Commercial Products QuestVapco Corporation Paper Products— Perfex Corporation Norshel Industries, Inc. RDA Advantage Towel & Tissue Litter Vacuums Rainbow Dusters International Perfect Products, Inc. Sheppard Redistribution, Inc. American Paper Converting Inc. IPC Eagle Reit-Price Mfg. Co., Inc. Perfex Corporation Spartan Chemical Company, Inc. Berk Wiper International LLC L & M Food Service Inc. Royce Rolls Ringer Co. Pro-Link, Inc. Starco Chemical Birsch Industries, Inc. United Group, The (TUG) S.M. Arnold, Inc. Rainbow Dusters International SurcoTech Bro-tex, Inc. United Group, The (TUG) RDA Advantage United Group, The (TUG) Carolina Paper Converters, Inc. Lockers/Storage Zephyr Manufacturing Company, Inc. Reit-Price Mfg. Co., Inc. Worldware Enterprises Ltd. Cascades Tissue Group L & M Food Service Inc. Sheppard Redistribution, Inc. Consolidated Paper Company Mop Treatment Chemicals United Group, The (TUG) Odor Control Devices Cross Country Install. & Serv., LLC Lodging Amenities Absolute Coatings, Inc. Weiler Corporation Air Spencer USA, LLC Diamond Wipes Intl. L & M Food Service Inc. Aldran Chemical, Inc. Zephyr Manufacturing Company, Inc. Airx Laboratories Draco Hygienic Products, Inc. United Group, The (TUG) Amrep, Inc. Amrep, Inc. East Continental Supplies VVF Amenities Chase Products Co. Mops—Wet BioClean Technologies ITW Professional Brands Chemical Universe, Inc. ABCO Products Corp. Chase Products Co. Kruger Products L.P. Lubricants & Oils Harvard Chemical Research, Inc. ACS Industries, Inc. Continental Commercial Products L & M Food Service Inc. Action Pump Co. ITW Professional Brands Bel-Maid Company Delamo Manufacturing Metro Paper Industries / Tissue Group Airosol Company, Inc. MidLab, Inc. Carolina Mop Mfg. Co. Delta Marketing Int’l, LLC National Tissue Company LLC Aldran Chemical, Inc. QuestVapco Corporation Consolidated Paper Company Draco Hygienic Products, Inc. Nittany Paper Mills, Inc. Amrep, Inc. RDA Advantage Continental Commercial Products Gift Sales Co. Norshel Industries, Inc. Daley International Sheppard Redistribution, Inc. Culicover & Shapiro, Inc. L & M Food Service Inc. NPS Corporation Gold Coast Chemical Products Spartan Chemical Company, Inc. Delamo Manufacturing Pro-Link, Inc. Palmer Fixture ITW Professional Brands United Group, The (TUG) East Continental Supplies Queenaire Technologies, Inc. Pro-Link, Inc. QuestVapco Corporation Emsco Group Seko Dosing Systems Corporation RDA Advantage United Group, The (TUG) Mopping Equipment Filmop USA SurcoTech SCA Americas ACS Industries, Inc. Fuller Industries LLC United Group, The (TUG) Sheppard Redistribution, Inc. Magnetic Attachment for Aztec Products, Inc. Golden Star Inc. Sofidel America Vacuums Bel-Maid Company GSC Manufacturing, Inc. Ozone Generators Soundview Paper Co. L & M Food Service Inc. Briarwood Products Ha-Ste Manufacturing, Inc. L & M Food Service Inc. United Group, The (TUG) United Group, The (TUG) Carolina Mop Mfg. Co. Hight Brush Queenaire Technologies, Inc. Von Drehle Corporation Consolidated Paper Company IPC Eagle United Group, The (TUG) Wausau Paper Marketing Services Continental Commercial Products L & M Food Service Inc. Airx Laboratories Delamo Manufacturing Magnolia Brush Manufacturers Ltd. Packaging Equipment Pavement Patching East Continental Supplies Moonsoft International, Inc. Start International Aldran Chemical, Inc. Material Handling Emsco Group Nexstep Commercial Products United Group, The (TUG) Haviland Corporation Equipment Filmop USA Norshel Industries, Inc. Action Pump Co. Fuller Industries LLC Perfect Products, Inc. Packaging Supplies Plastic Bags Continental Commercial Products Gift Sales Co. Perfex Corporation Gift Sales Co. Consolidated Paper Company L & M Food Service Inc. Golden Star Inc. Pro-Link, Inc. NPS Corporation East Continental Supplies R & B Wire Products, Inc. GSC Manufacturing, Inc. Rainbow Dusters International Poly Plastic Products Janibell Remco Products Ha-Ste Manufacturing, Inc. RDA Advantage United Group, The (TUG) L & M Food Service Inc. Start International IPC Eagle Reit-Price Mfg. Co., Inc. R & B Wire Products, Inc. United Group, The (TUG) Kaivac, Inc. Sheppard Redistribution, Inc. Paint & Paint Products RDA Advantage L & M Food Service Inc. United Group, The (TUG) Chase Products Co. Sheppard Redistribution, Inc. Mats & Matting Magnolia Brush Manufacturers Ltd. Weiler Corporation Distribuidora Perfect S.A. de C.V. United Group, The (TUG) Americo Manufacturing Co., Inc. Moonsoft International, Inc. Zephyr Manufacturing Company, Inc. ITW Professional Brands Birsch Industries, Inc. Nexstep Commercial Products United Group, The (TUG) Plastic Containers East Continental Supplies Norshel Industries, Inc. Odor Control Chemicals Wooster Brush Company, The Consolidated Paper Company Expanded Technologies Perfex Corporation Air Spencer USA, LLC Continental Commercial Products L & M Food Service Inc. Pro-Link, Inc. Airx Laboratories Paper/Food Service Pds. Gift Sales Co. Matguys, Inc. Qleeno Aldran Chemical, Inc. American Paper Converting Inc. L & M Food Service Inc. Nexstep Commercial Products Rainbow Dusters International Amrep, Inc. Berk Wiper International LLC PrimeSource Supply Portico Systems RDA Advantage Anderson Chemical Company Birsch Industries, Inc. RDA Advantage Pro-Link, Inc. Royce Rolls Ringer Co. BioClean Technologies Carolina Paper Converters, Inc. Remco Products RDA Advantage Sheppard Redistribution, Inc. Birsch Industries, Inc. Consolidated Paper Company United Group, The (TUG) Sanastar United Group, The (TUG) Bullen Companies, The Converpack, Inc. United Group, The (TUG) Weiler Corporation Canberra Corporation East Continental Supplies Polishes—Furniture Zephyr Manufacturing Company, Inc. Carroll Company ITW Professional Brands Aldran Chemical, Inc. Microfiber Charlotte Products Kruger Products L.P. Amrep, Inc. Absolute Coatings, Inc. Mops—Dust Chase Products Co. L & M Food Service Inc. Carroll Company Bro-tex, Inc. ABCO Products Corp. Chemical Universe, Inc. Metro Paper Industries / Tissue Group Charlotte Products Carolina Mop Mfg. Co. Absolute Coatings, Inc. Clausen Carpet Solutions Nexstep Commercial Products Chase Products Co. Consolidated Paper Company ACS Industries, Inc. Clean Control Corporation Nittany Paper Mills, Inc. Chemical Universe, Inc. Continental Commercial Products Bel-Maid Company Continental Commercial Products Norshel Industries, Inc. Consolidated Paper Company East Continental Supplies Carolina Mop Mfg. Co. Daley International RDA Advantage Daley International Emsco Group Consolidated Paper Company Delta Marketing Int’l, LLC Royal Paper Converting, Inc. East Continental Supplies Fastrak Industries Continental Commercial Products Draco Hygienic Products, Inc. Sheppard Redistribution, Inc. Epic Industries Filmop USA Culicover & Shapiro, Inc. Earth Friendly Chemicals Soundview Paper Co. Fuller Industries LLC Fuller Industries LLC East Continental Supplies East Continental Supplies United Group, The (TUG) Harvard Chemical Research, Inc. Golden Star Inc. Emsco Group EES, Inc. Von Drehle Corporation L & M Food Service Inc. 54 January/February 2014

MidLab, Inc. Daley International Pro-Link, Inc. East Continental Supplies Squeegees—Floor QuestVapco Corporation Dirt Killer Pressure Washers Inc. United Group, The (TUG) KL Designs ABCO Products Corp. RDA Advantage Harvard Chemical Research, Inc. L & M Food Service Inc. ACS Industries, Inc. Sheppard Redistribution, Inc. MidLab, Inc. Safety Products, Equipment Sheppard Redistribution, Inc. Bel-Maid Company Spartan Chemical Company, Inc. QuestVapco Corporation & Signs United Group, The (TUG) Briarwood Products United Group, The (TUG) Sheppard Redistribution, Inc. Action Pump Co. Consolidated Paper Company Starco Chemical Banner Stakes Soaps Continental Commercial Products Polishes—Metal United Group, The (TUG) Birsch Industries, Inc. Aldran Chemical, Inc. Culicover & Shapiro, Inc. Aldran Chemical, Inc. Worldware Enterprises Ltd. Delamo Manufacturing Birsch Industries, Inc. East Continental Supplies Amrep, Inc. East Continental Supplies Carolina Paper Converters, Inc. Filmop USA Bar Keepers Friend Pressure Washing Evolution Sorbent Products, LLC Chemical Universe, Inc. Fuller Industries LLC Bullen Companies, The Equipment Expanded Technologies Colgate Palmolive Gofer Parts Carroll Company Al’s Custodial Equip. Service, LLC Fastrak Industries Consolidated Paper Company GSC Manufacturing, Inc. Charlotte Products Dirt Killer Pressure Washers Inc. Gift Sales Co. Daley International Haviland Corporation Chase Products Co. Hydro Tek - Cleaning Equip. Mfg. ITW Professional Brands DEB USA, Inc. Hight Brush Chemical Universe, Inc. Kaivac, Inc. L & M Food Service Inc. Draco Hygienic Products, Inc. IPC Eagle Consolidated Paper Company United Group, The (TUG) Lambskin Specialties Earth Friendly Chemicals L & M Food Service Inc. Daley International Matguys, Inc. East Continental Supplies Magnolia Brush Manufacturers Ltd. East Continental Supplies Pumps & Dispensers Nexstep Commercial Products Epic Industries Malish Corporation, The Epic Industries Action Pump Co. Occidental Chemical Corporation Gold Coast Chemical Products Moerman Americas, Inc. Fuller Industries LLC Continental Commercial Products Palmer Fixture Harvard Chemical Research, Inc. Mor-Value Parts Co. (MVP) Harvard Chemical Research, Inc. Gift Sales Co. Portico Systems ITW Professional Brands Nexstep Commercial Products MidLab, Inc. Gofer Parts Pro-Link, Inc. Kruger Products L.P. Perfex Corporation QuestVapco Corporation L & M Food Service Inc. Product Innovations, LLC L & M Food Service Inc. Production Metal Forming Inc. RDA Advantage Nexstep Commercial Products Remco Products Meterpak, Inc. RDA Advantage Sheppard Redistribution, Inc. Production Metal Forming Inc. Sheppard Redistribution, Inc. Peter Greven Skin Care Co. Reit-Price Mfg. Co., Inc. Spartan Chemical Company, Inc. Seko Dosing Systems Corporation United Group, The (TUG) Pro-Link, Inc. Remco Products United Group, The (TUG) Sky Systems Co., Inc. Wasip Ltd. QuestVapco Corporation S.M. Arnold, Inc. United Group, The (TUG) RDA Advantage Sheppard Redistribution, Inc. Polishes—Plastic Safety Treads Sheppard Redistribution, Inc. Tucel Industries, Inc. Aldran Chemical, Inc. Purchasing & Marketing L & M Food Service Inc. Sky Systems Co., Inc. United Group, The (TUG) Chemical Universe, Inc. Services Matguys, Inc. United Group, The (TUG) Weiler Corporation Daley International Distributor Partners of Amer. (DPA) United Group, The (TUG) VVF Amenities Zephyr Manufacturing Company, Inc. L & M Food Service Inc. Warsaw Chemical Co., Inc. MidLab, Inc. Recycling Systems Sales Incentives Wausau Paper Squeegees—Window QuestVapco Corporation Continental Commercial Products Distributor Partners of Amer. (DPA) ABCO Products Corp. RDA Advantage L & M Food Service Inc. United Group, The (TUG) Spill Kits—Chemical ACS Industries, Inc. Sheppard Redistribution, Inc. United Group, The (TUG) Action Pump Co. Bel-Maid Company Spartan Chemical Company, Inc. Sanitary Napkins Airx Laboratories Consolidated Paper Company United Group, The (TUG) Repair Parts— & Dispensers Aldran Chemical, Inc. Continental Commercial Products Floor Equipment & Cascades Tissue Group Bro-tex, Inc. Culicover & Shapiro, Inc. Poly Trash Can Liners Vacuum Cleaners East Continental Supplies Bullen Companies, The East Continental Supplies Birsch Industries, Inc. Al’s Custodial Equip. Service, LLC L & M Food Service Inc. Continental Commercial Products Gofer Parts Consolidated Paper Company Gofer Parts Sheppard Redistribution, Inc. Fuller Industries LLC GSC Manufacturing, Inc. East Continental Supplies Haviland Corporation United Group, The (TUG) L & M Food Service Inc. Haviland Corporation L & M Food Service Inc. IPC Eagle NPS Corporation Hight Brush Poly Plastic Products L & M Food Service Inc. Scouring Chemicals RDA Advantage IPC Eagle Pro-Link, Inc. Oreck Commercial & Powders United Group, The (TUG) L & M Food Service Inc. R & B Wire Products, Inc. Qleeno Bar Keepers Friend Lambskin Specialties Sheppard Redistribution, Inc. United Group, The (TUG) Chemical Universe, Inc. Sponges & Chamois Magnolia Brush Manufacturers Ltd. United Group, The (TUG) Earth Friendly Chemicals ACS Industries, Inc. Moerman Americas, Inc. Restroom Cleaning Harvard Chemical Research, Inc. Continental Commercial Products Nexstep Commercial Products Pool & Spa Chemicals & Equipment RDA Advantage East Continental Supplies RDA Advantage Equipment Continental Commercial Products Sheppard Redistribution, Inc. L & M Food Service Inc. Reit-Price Mfg. Co., Inc. Gift Sales Co. Fastrak Industries United Group, The (TUG) Lambskin Specialties S.M. Arnold, Inc. Milazzo Industries, Inc. Fuller Industries LLC Moerman Americas, Inc. Sheppard Redistribution, Inc. Polydros, S.A. Hruby Orbital Systems Scouring Pads/Bars Nexstep Commercial Products United Group, The (TUG) Kaivac, Inc. ACS Industries, Inc. S.M. Arnold, Inc. Weiler Corporation Pre-Measured Chemicals KleenRite Equipment Americo Manufacturing Co., Inc. United Group, The (TUG) Zephyr Manufacturing Company, Inc. Chemical Universe, Inc. L & M Food Service Inc. Continental Commercial Products Zephyr Manufacturing Company, Inc. Daley International Malish Corporation, The East Continental Supplies Steam Cleaning Chemicals Epic Industries Oreck Commercial Gift Sales Co. Spray Tanks Aldran Chemical, Inc. Fuller Industries LLC Pro-Link, Inc. Ha-Ste Manufacturing, Inc. Continental Commercial Products BioClean Technologies L & M Food Service Inc. Qleeno Hight Brush East Continental Supplies Chemical Universe, Inc. MidLab, Inc. Queenaire Technologies, Inc. L & M Food Service Inc. L & M Food Service Inc. Harvard Chemical Research, Inc. Stearns Packaging Corp. Sheppard Redistribution, Inc. Nexstep Commercial Products United Group, The (TUG) L & M Food Service Inc. United Group, The (TUG) Tucel Industries, Inc. Polydros, S.A. MidLab, Inc. United Group, The (TUG) RDA Advantage Sprayers & Foggers QuestVapco Corporation Pressure Washer Pumps United Group, The (TUG) Action Pump Co. Spartan Chemical Company, Inc. L & M Food Service Inc. Robotic Cleaning Continental Commercial Products Starco Chemical United Group, The (TUG) Equipment Shampoo Tanks East Continental Supplies United Group, The (TUG) United Group, The (TUG) East Continental Supplies Fastrak Industries Pressure Washing L & M Food Service Inc. Gift Sales Co. Steam Cleaning Equipment Chemicals Safety Apparel Malish Corporation, The L & M Food Service Inc. Advanced Vapor Technologies, LLC Aldran Chemical, Inc. East Continental Supplies United Group, The (TUG) Production Metal Forming Inc. Hydro Tek - Cleaning Equip. Mfg. Amrep, Inc. GKR Industries, Inc. QuestVapco Corporation L & M Food Service Inc. BioClean Technologies H & S Manufacturing Co. Smoking Urns S.M. Arnold, Inc. United Group, The (TUG) Chemical Universe, Inc. L & M Food Service Inc. Continental Commercial Products United Group, The (TUG) Maintenance Sales News 55

Stone Restoration Systems Upholstery Shampoo Warewashing Chemicals Window Cleaning Consolidated Paper Company Aldran Chemical, Inc. Machines & Accessories Anderson Chemical Company Accessories East Continental Supplies Aztec Products, Inc. East Continental Supplies Birsch Industries, Inc. Continental Commercial Products ITW Professional Brands Chemical Universe, Inc. Gift Sales Co. Chemical Universe, Inc. Gold Coast Chemical Products Kruger Products L.P. Continental Commercial Products Hruby Orbital Systems Colgate-Palmolive Company Haviland Corporation L & M Food Service Inc. East Continental Supplies IPC Eagle Daley International Hydro Tek - Cleaning Equip. Mfg. National Tissue Company LLC Hruby Orbital Systems KleenRite Equipment Epic Industries IPC Eagle Nexstep Commercial Products L & M Food Service Inc. Harvard Chemical Research, Inc. L & M Food Service Inc. NPS Corporation Striping Machines— Production Metal Forming Inc. L & M Food Service Inc. Lambskin Specialties Pro-Link, Inc. Pavement United Group, The (TUG) Meterpak, Inc. Moerman Americas, Inc. RDA Advantage United Group, The (TUG) MidLab, Inc. Mr. Hard Water Cleaning Supplies SCA Americas Urinal Screens & Mats Sheppard Redistribution, Inc. Nexstep Commercial Products United Group, The (TUG) Surfactants Absorbcore Spartan Chemical Company, Inc. Tucker Manufacturing Co., Inc. Von Drehle Corporation Aldran Chemical, Inc. Airx Laboratories Starco Chemical United Group, The (TUG) Wausau Paper L & M Food Service Inc. East Continental Supplies Ultra Chem Labs Weiler Corporation QuestVapco Corporation Ekcos Innovations United Group, The (TUG) Wipers—Cheesecloth Starco Chemical Hawk Enterprises Wipers—Cloth Bro-tex, Inc. Unelko Corp. L & M Food Service Inc. Warewashing Equipment Berk Wiper International LLC L & M Food Service Inc. United Group, The (TUG) Pro-Link, Inc. Colgate Palmolive Bro-tex, Inc. S.M. Arnold, Inc. Spartan Chemical Company, Inc. Cross Country Install. & Serv., LLC Cascades Tissue Group United Group, The (TUG) Sweepers—Electric, Suska Industries Epic Industries Consolidated Paper Company Gasoline & Propane L & M Food Service Inc. Continental Commercial Products Wood Treatment— IPC Eagle Vacuum Cleaner Seko Dosing Systems Corporation East Continental Supplies Scratch Remover L & M Food Service Inc. Attachments United Group, The (TUG) IPC Eagle L & M Food Service Inc. Mor-Value Parts Co. (MVP) Al’s Custodial Equip. Service, LLC ITW Professional Brands QuestVapco Corporation Oreck Commercial Consolidated Paper Company Washroom Accessories L & M Food Service Inc. United Group, The (TUG) United Group, The (TUG) East Continental Supplies Air Spencer USA, LLC Moonsoft International, Inc. VPR Impex, Inc. Gofer Parts Continental Commercial Products Nexstep Commercial Products Wringers IPC Eagle EES, Inc. NPS Corporation ACS Industries, Inc. Sweeping Compounds Oreck Commercial L & M Food Service Inc. RDA Advantage Continental Commercial Products Aldran Chemical, Inc. Perfect Products, Inc. Nexstep Commercial Products S.M. Arnold, Inc. Delamo Manufacturing Consolidated Paper Company United Group, The (TUG) Polydros, S.A. SCA Americas East Continental Supplies L & M Food Service Inc. Pro-Link, Inc. Sheppard Redistribution, Inc. Filmop USA Milazzo Industries, Inc. Vacuum Cleaner Motors Queenaire Technologies, Inc. United Group, The (TUG) Gift Sales Co. RDA Advantage Al’s Custodial Equip. Service, LLC Royce Rolls Ringer Co. L & M Food Service Inc. Sheppard Redistribution, Inc. Gofer Parts Sentry Supply, LLC Wipers—Paper & Nexstep Commercial Products United Group, The (TUG) IPC Eagle Tucel Industries, Inc. Non-Woven Pro-Link, Inc. L & M Food Service Inc. United Group, The (TUG) Berk Wiper International LLC RDA Advantage Technology Services Mor-Value Parts Co. (MVP) Bro-tex, Inc. Royce Rolls Ringer Co. DDI System Oreck Commercial Waste Receptacles Carolina Paper Converters, Inc. United Group, The (TUG) J & M Technologies, Inc. United Group, The (TUG) Continental Commercial Products Cascades Tissue Group Zephyr Manufacturing Company, Inc. Mobilistics LLC Delamo Manufacturing STEP1 Software Vacuum Cleaners East Continental Supplies Telenotes Inc. Al’s Custodial Equip. Service, LLC L & M Food Service Inc. Tucel Industries, Inc. Birsch Industries, Inc. Pro-Link, Inc. Visit Maintenance Sales News United Group, The (TUG) Bissell Professional R & B Wire Products, Inc. Universal Business Systems Consolidated Paper Company RDA Advantage Online — Anytime, Anywhere East Continental Supplies Sheppard Redistribution, Inc. Toilet Seat Covers & Hoover, Inc. United Group, The (TUG) Dispensers IPC Eagle Carolina Paper Converters, Inc. Koblenz (Thorne Electric Co.) Water Brooms Cascades Tissue Group L & M Food Service Inc. Haviland Corporation Delamo Manufacturing Lindhaus USA L & M Food Service Inc. Draco Hygienic Products, Inc. Oreck Commercial Remco Products East Continental Supplies Perfect Products, Inc. Tucker Manufacturing Co., Inc. L & M Food Service Inc. Sheppard Redistribution, Inc. United Group, The (TUG) Metro Paper Industries / Tissue Group United Group, The (TUG) Palmer Fixture VPR Impex, Inc. Water Treatment Chemicals RDA Advantage & Devices SCA Americas Vacuum Tanks Airx Laboratories Sheppard Redistribution, Inc. L & M Food Service Inc. Anderson Chemical Company United Group, The (TUG) Perfect Products, Inc. AWAY Chemical Corp. United Group, The (TUG) Bullen Companies, The Toilet/Shower Chemical Universe, Inc. Compartments Venetian Blind Cleaning Daley International Draco Hygienic Products, Inc. Equipment & Chemicals EES, Inc. Sentry Supply, LLC L & M Food Service Inc. Gift Sales Co. United Group, The (TUG) Harvard Chemical Research, Inc. Training Consultants, Hydro Tek - Cleaning Equip. Mfg. Materials & Programs Wall Washing Equipment L & M Food Service Inc. CleanLearning Briarwood Products Mr. Hard Water Cleaning Supplies East Continental Supplies Ha-Ste Manufacturing, Inc. QuestVapco Corporation L & M Food Service Inc. L & M Food Service Inc. Seko Dosing Systems Corporation New Jersey Sanitary Supply Assoc. Nexstep Commercial Products United Group, The (TUG) Royce Rolls Ringer Co. Worldware Enterprises Ltd. United Group, The (TUG) www.maintenancesalesnews.com 56 January/February 2014

Robinson Facility Supplies Group: tomers, the receivers on the dock and Continued From Page 16 with housekeeping personnel. Drivers are an extension of our sales efforts. the delivery,” Robinson said. “Typically, our deliveries are They make sure to deliver the right scheduled, but if a customer has an emergency, we will items, get signatures, sign off and keep meet that need.” moving. Drivers will alert the office if One of the things customers often complain about when there is some situation that needs to be it comes to distributors, Morrison explained, is drivers who handled, which makes us more responsive to customers’ needs.” RFS also sells and services “A certificate of completion is a floor equipment. One of the good tool company’s future goals is to im- for most of our customers, plement a preventive mainte- because their cleaning staffs receive nance program. “Take an auto scrubber, for continuing education credits...” example, if a customer doesn’t — Ramon Morrison, director of business development clean the filters, rinse the tank out, or clean the brushes, he or she will likely have problems just drop products off at the dock and then leave. with that piece of equipment,” Robin- “We have picked up business because other companies son said. “The major cause of equip- Noble Parks, left, receives instruction on operating a forklift from do this,” he said. “RFS is very customer service focused. ment repairs is the lack of preventive Tony Farmer at the company’s 20,000-square-foot distribution center. We encourage drivers to develop relationships with cus- maintenance.” For its warehouse operation, use, where bar coding and automation are keys. As a RFS is making a substantial in- small distributor, this is one way we are striving to be “A certiﬁcate of completion from a manufacturer vestment in new ERP (enterprise more competitive. The goal is to be nimble, responsive resource planning) business man- and do more with less.” looks like a diploma. People take pride in agement software In speaking of challenges RFS faces as it moves into earning a certificate. “The new ERP will make us the future, Robinson and Morrison agreed the day-to-day In addition, it could help even more streamlined,” Morrison management of the company in today’s economy is key to them further their employment opportunities...” said. “The new system we are put- ongoing success. ting into place is very automated. “We have to diligently monitor such issues as product — Kevin Robinson, owner & president It is on par with what big logistic costs, overhead, purchases, how much was sold and how companies like FedEx and UPS much money was made,” Robinson said. “Knowing how much to buy is very important. We want to have items in stock that we can send out the door. We cannot afford to make foolish buys on products we don’t know if we can move. “It is also important to find the right bank as a partner Maintenance Sales News for buying power and lines of credit.” Morrison added: “With small businesses, access to capital is critical to continue to keep moving and growing. 2015 BUYERS GUIDE We have been fortunate to have relationships that have helped us get to this point. Nonetheless, it is always a challenge because you don’t know what the next year is going to bring with today’s uncertain economy.” A Directory of Manufacturers of Another hurdle that the recent economy has caused, in Sanitary Supplies, Wholesalers & Buying Groups large part, is getting paid for goods and services. “People are a little slower to pay these days than they had been in the past,” Robinson said. “This is another issue that we watch closely, because we don’t want to We invite manufacturers and suppliers Maintenance2015 BUYERS’ Sales GUIDE News give stuff away. I always say the sale is not done until I Donʼt BeA Directory of Manufacturers of Sanitary Supplies, Master Distributors & Buying Groups Left Out! We invite your company to participate in our upcoming Buyers’ Guide. to Janitorial Supply Distributors, Paper get the check. Please complete and return the form below no later than January 9, 2015. (You must return this form to qualify for inclusion.) “One thing that is going to help the industry is fair mar- Send to Maintenance Sales News, P.O. Box 130, Arcola, IL 61910 USA, or fax to (217) 268-4815. Distributors, Food Service Distributors, ket share — that is selling a product at a decent amount. We SUBMITTED BY:______COMPANY NAME: ______And Industrial Distributors to participate are not in this to trade dollars. It is detrimental to practi- ADDRESS: ______CITY:______STATE ______ZIP______COUNTRY ______cally give items away just to make a sale. The end result is TELEPHONE:______E-MAIL: ______in the 2015 Buyers Guide. WEBSITE:______COMPANY OFFICERS: ______the value of the product is going to be zero. This scenario PRODUCTS: 50 WORD MAXIMUM PLEASE ______is sometimes called ‘the race to zero.’ That has to be ______changed because it is just making it tougher for legitimate ______Product Categories (Please check categories that apply to your major lines only) distributorships to do business. J J J J J 100. Absorbents: Oil, Grease, & Water J 147. Consultants-Marketing J 195. Ladders J 243. Safety Products, Equipment & Signs 101. Acoustical Cleaning Chemicals J 148. Contamination Control Products J 196. Laundry Chemicals J 244. Safety Treads J & Equipment J 149. Custodial Garments & Uniforms J 197. Laundry Equipment J 245. Sales Incentives J 102. Adhesives J 150. Dehumidifying Equipment J 198. Lawn & Turf Chemicals J 246. Sanitary Napkins & Dispensers “As for the future of RFS, if we keep taking baby steps J 103. Aerosols J 151. Disinfectants-Brand Name J 199. Lawn & Turf Equipment J 247. Scouring Chemicals & Powders J 104. Air Filtration Equipment J 152. Disinfectants-Private Label J 200. Leasing-Equipment J 248. Scouring Pads/Bars Visit maintenancesalesnews.com J 105. Anti-Graffiti Systems J 153. Disinfectants-Raw Material J 201. Light Bulbs J 249. Shampoo Tanks J 106. Anti-Static Chemicals J 154. Dispensers-Paper Products/Soaps J 202. Liquid Filling Equipment J 250. Smoking Urns J 107. Ash Trays J 155. Drain Opener Chemicals J 203. Litter Vacuums J 251. Soaps and doing one thing at a time and not get ahead of our- J 108. Associations/Societies J 156. Drain Opener Equipment J 204. Lockers/Storage J 251a. Spill Kits-Chemical J 109. Automatic Scrubbers J 157. Drums J 205. Lodging Amenities J 252. Sponges & Chamois J 110. Automotive Cleaning Specialties J 158. Dusters J 206. Lubricants & Oils J 253. Spray Tanks J 111. Bacterial/Enzyme Products J 159. Dusting Cloths J 207. Magazine Publishers J 254. Sprayers & Foggers for the 2015 Buyers Guide Form. J 112. Bag-in-the-Box Packaging J 160. Dust Pans J 208. Magnetic Attachment for Vacuums J 255. Squeegees-Floor selves, we will be OK.” J 113. Bar Code/EDI Technology J 161. Electric Cord Reels J 208a. Marketing Services J 256. Squeegees-Window 114. Baseboard Cleaning Machines J 162. Electric Motors J 209. Material Handling Equipment J 257. Steam Cleaning Chemicals J & Accessories J 163. Electrical Testing Devices J 210. Mats & Matting J 258. Steam Cleaning Equipment J 115. Batteries & Chargers 164. Emergency Response/Regulatory J 210a. Microfiber J 259. Stone Restoration Systems J 116. Bedding Supplies J Services J 210b. Mold Treatment/Prevention J 260. Striping Machines-Pavement Morrison added: “Cleaning is not going away. There is J 117. Bird Control Products J 164a. Emergency Spill Kits J 211. Mop Treatment Chemicals J 261. Surfactants J 118. Brooms J 165. Escalator Cleaning Machines J 212. Mopping Equipment 262. Sweepers-Electric, Gasoline & J 119. Brushes J 166. Filters J 213. Mops-Dust J Propane J 120. Buckets J 167. Financial Services J 214. Mops-Wet J 263. Sweeping Compounds J 121. Burnishing Equipment J 168. Fire Extinguishers J 215. Odor Control Chemicals J 264. Technology Services always going to be a need for cleaning and service. I think J 122. Buying Groups J 169. Fire Restoration Products J 216. Odor Control Devices J 265. Telecommunication Services J 123. Candles J 170. Floor Finish Applicators J 216a. Ozone Generators J 266. Toilet Seat Covers & Dispensers J 124. Carpet & Fabric Protective Finishes J 171. Floor Finishes-Brand Name J 217. Packaging Equipment J 267. Toilet/Shower Compartments 125. Carpet Cleaning Chemicals-Brand J 172. Floor Finishes-Private Label J 218. Packaging Supplies 268. Training Consultants, Materials Name 173. Floor Machine Motors 219. Paint & Paint Products & Programs the prospects for RFS are excellent if we continue on the J J J J 126. Carpet Cleaning Chemicals-Private J 174. Floor Machines J 220. Paper and/or Food Service Products 269. Upholstery Shampoo Machines J Label J 175. Floor Pad Holders J 221. Paper Products-Office Supplies J & Accessories 127. Carpet Cleaning Wands & J 176. Floor Pads J 222. Paper Products-Towel & Tissue J 269a. Urinal Screens J Accessories J 177. Floor Pads-Raw Material J 223. Pavement Patching J 270. Vacuum Cleaner Attachments 128. Carpet Drying Equipment 178. Floor Sealers-Brand Name 224. Personnel Services 271. Vacuum Cleaner Motors same path and hold to the same ethics that got us to this J J J J J 129. Carpet Dyeing Systems J 179. Floor Sealers-Private Label J 225. Plastic Bags J 272. Vacuum Cleaners J 130. Carpet Extractors J 180. Food Processing Products J 226. Plastic Containers J 273. Vacuum Tanks 131. Carpet Shampoo Machines J 181. Food Service Disposable Tableware J 227. Polishes-Furniture 274. Venetian Blind Cleaning Equipment J & Accessories J 182. Food Service Equipment & Supplies J 228. Polishes-Metal J & Chemicals 132. Carpet Spotting Kits 183. Fragrances 229. Polishes-Plastic 275. Wall Washing Equipment point.” J J J Please complete and return the form J J 133. Carpet Sweepers-Electric J 183a. Furniture Glides J 230. Poly Trash Can Liners J 276. Warewashing Chemicals J 134. Carpet Sweepers-Hand J 184. Gloves J 231. Pool & Spa Chemicals & Equipment J 277. Warewashing Equipment J 135. Carts-Hospital, Janitorial & Maid J 185. Hand Cleaners J 232. Pre-Measured Chemicals J 278. Washroom Accessories J 136. Catalog Publishers J 186. Hand Dryers J 233. Pressure Washer Pumps J 279. Waste Receptacles J 137. Chalkboard/Blackboard Cleaners 187. Handles-Mop,Broom, Brush & J 234. Pressure Washing Chemicals J 280. Water Brooms J 138. Chemical Dispensing Systems J Telescopic J 235. Pressure Washing Equipment 281. Water Treatment Chemicals & J 139. Chemicals-Raw Material J 188. Hoses-All Types J 236. Pumps & Dispensers J Devices no later than January 10, 2015 for J 140. Cleaning Chemicals-Brand Name J 189. Human Resources J 237. Purchasing & Marketing Services J 282. Window Cleaning Accessories J 141. Cleaning Chemicals-Private Label J 189a. Hydrogen-Peroxide Cleaners J 238. Recycling Systems J 283. Wipers-Cloth Contact: Robinson Facility Supplies Group, J 142. Colorants & Dyes J 190. Ice & Snow Removal Compounds 239. Repair Parts-Floor Equipment J 284. Wipers-Paper & Non-Woven J 143. Computer Systems & Software 191. Insect & Rodent Control Chemicals J & Vacuum Cleaners J 284a. Wipers Cheesecloth J 143a. Computer Cleaning Products J & Devices J 239a. Restroom Cleaning Equipment J 285. Wood Treatment-Scratch Remover J 144. Concrete Floor Treatments J 192. Insurance Services J 240. Robotic Cleaning Equipment 286. Wringers J 145. Consultants-Advertising J 193. International Cleaning Services J 241. Roof Maintenance Materials inclusion in the 2015 Buyers Guide 3910 Industrial Blvd., Indianapolis, IN 46254. 146. Consultants-Financial 194. Labeling 242. Safety Apparel from Maintenance Sales News. Phone: 317-202-0913. Email: [email protected]. Website: www.rfsupplies.com. Maintenance Sales News PEOPLE IN THE NEWS 57

Expanded Technologies Wins Bullen Expands Outside participation aligns strongly with a key focus of our company ISSA 2013 Best Customer Service Award Field Sales Force – respect for nature – and underscores our connection with our consumers worldwide, 80 percent of whom are women.” Expanded Technologies was honored with the ISSA Best The Bullen Companies has announced the addition of Jack SCA global hygiene brands include Tork® dispensers, Customer Service Award for 2013 during the recent Collins to its sales team. Collins has experience across all napkin, towel, tissue and wiper products used in commercial ISSA/INTERCLEAN® tradeshow in Las Vegas, NV. Ten product categories and with both major manufacturers and settings, and TENA® incontinence care products used by companies received the award this year. wholesalers. consumers at home and in health care facilities. “We were thrilled that the attendees voted for us,” said Collins has been a sales manager, product manager and The crew has been undergoing a rigorous training program Bret Bushey, vice president of sales at Expanded Technolo- market specialist at the wholesale level. He also has cleaning at the Team SCA base in Lanzarote in the Canary Islands gies. “It is the second time in just five years that we have re- operations management experience. He has been a seminar since September 2012. ceived the award. We are always eager to solve problems and speaker on green cleaning education, and has worked with To learn more about the Volvo Ocean Race, follow along identify ways our surface protection products can reduce building service contractors with Team SCA crew training and race updates, visit maintenance costs. They are effective in any setting–hotels, in New England on devel- www.TeamSCA.com. Also, follow Team SCA on social media schools, restaurants and hospitals.” oping green cleaning pro- via their Twitter handle, @team.sca, and Facebook page. Visitors were asked to vote for the company that best met grams in their operations, SCA will be highlighting the company’s participation in their needs, answered questions, offered solutions or pro- and then consulting on how the Volvo Ocean Race throughout 2014 and 2015 through vided outstanding interaction when visiting their booth. to market their green pro- activities with the Tork® brand. Award winners were chosen from among the nearly 700 ex- grams to clients. Visit www.sca.com/us. hibitors at the event. Distributors, building service contrac- Collins’ responsibilities tors, and in-house service providers who attended include working with Pro-Link Promotes Russ Seybold ISSA/INTERCLEAN used the show's mobile app to cast Bullen existing customers To Vice President Of Sales their vote for the ISSA Best Customer Service Awards. in the Northeast as well as Expanded Technologies was founded by Richard Bushey driving new business to Pro-Link has announced the promotion of Russ Seybold to in 1987 to manufacture surface protection products. Bushey those distributors and oth- vice president of sales. Formerly, he worked as a DSR in a invented the first peel and stick heavy duty felt pad to place Jack Collins ers. He assists distributor family-owned supply company, spent many years in a vari- under furniture legs to protect floors from scratching and fur- sales representatives with ety of roles with a leading equipment manufacturer, and the niture joints from loosening. Today, the company offers a va- end-users calls, sales meetings and seminars with a special past four years, he has been riety of patented products that are designed specifically for focus on the Airx brand of pathogen and odor control with Pro-Link as director of various institutions—homes, offices, hospitals, restaurants, products. strategic accounts. hotels and schools. The Bullen Companies is a manufacturer in the floor care, Seybold is in charge of For more information, call 888-654-7720 or visit carpet care, disinfection and odor control market. Bullen has managing the sales team at www.expandedtechnologies.com. served the janitorial supply industry since 1939 by producing Pro-Link. Dr. Aaron Buchko New cleaning solutions under the brands: Airx Laboratories, e- Pro-Link, Inc., founded Triple S Board Director clean Products, Clausen Carpet Solutions, Truekleen, Road in 1984, is a national jan/san Off, and One-Up, along with private label manufacturing. marketing group with dis- Triple S has announced that Dr. Aaron A. Buchko, pro- Visit www.bullenonline.com for more information. tributors located throughout fessor of management, Foster College of Business Adminis- the country. Based in Can- tration, Bradley University, Peoria, IL, has been appointed SCA Selects First American Crewmember ton, MA, Pro-Link currently to the Triple S Board of Directors. To Join Only All-Female Team has more than 90 members and over 100 distribution He teaches both undergraduate and graduate classes in In Volvo Ocean Race Russ Seybold planning and strategy, executive development and business points throughout the United States. ethics. He is also actively involved in scholarship and re- SCA, a global hygiene and forest products company and Visit www.prolinkhq.com. search. His current research focuses on the roles and activi- maker of the Tork® brand of away-from-home paper prod- ties of senior managers, the ucts, has announced the first American sailor to join Team practice of general manage- SCA, the only all-female crew to compete in the 2014-2015 Two NISSCO Distributors ment, and the process of ex- Volvo Ocean Race. Win Travel Prizes ecutive development. Dr. Sally Barkow, a former Olympic sailor and Wisconsin na- Buchko is the author of over tive, joins an international crew of eleven women who will Two NISSCO distributors who attended the 2013 ISSA 20 articles and a published compete in a nine-leg race around the world, covering more Show in Las Vegas were prize winners. textbook. than 39,000 miles of the world’s most challenging oceans and Winning a travel prize of a four-night, five-day vacation to Prior to entering the aca- conditions. Cabo San Lucas, were Dennis and Almae Bennett of Jani- demic field, Dr. Buchko had SCA officials say the Volvo Ocean Race is one of sailing’s tors World Supplies in Kalispell, MT. This vacation trip is a successful career in pro- “Big Three” events along the culmination of NISSCO’s annual Travel Reward Incen- duction, sales, and market- Dr. Aaron Buchko with the America's Cup and tive Program. ing, and served as the chief the Olympics. “Team SCA,” “For many years our travel reward program has been a marketing officer for a publishing company. the official name for the great incentive to drive sales for our Preferred Suppliers,” He received a bachelor of business administration from crew, was the first to an- said Mark Bozich, president of NISSCO. “This year we used Ferris State University, a master’s degree in business ad- nounce an entry for what the trip give-away drawing as an incentive to drive ISSA at- ministration from Bradley University, and a Ph.D. in man- will be the 12th edition of tendance, and it became a winner for all parties.” agement from Michigan State University. the race, launching from The second trip drawing provides free room accommo- In addition to Dr. Buchko, Triple S’s board of directors Alicante, Spain, in October dations at the Hyatt Regency Hill Country Resort and Spa in consists of Board Chairman John Treat, Treat’s Solutions; 2014. An all-female team is San Antonio for Hal Kurz from WinPro Solutions in Lenexa, Bruce Janvey, I. Janvey & Sons, Inc.; Ken Crutcher, Kenway uncommon for the sailing KS, during NISSCO’s Buying Conference scheduled for Distributors, Inc.; Butch Ellis, Lansing Sanitary Supply; competition (there hasn’t April 21-25, 2014. Over a four-day period, executives from Michael J. Tighe, Industrial Cleaning Products, Inc.; John B. been one in more than a suppliers and distributors meet face-to-face, attend educa- Earl, John A. Earl Inc.; Jim Chittom Jr., Roman Chemi- decade) due, in part, to the Sally Barkow tional seminars, and network in a relaxed environment. cal/Athens Janitor; David Rea, House Sanitary Supply Co.; intense physical challenges NISSCO, LLC (National Independent Sanitary Supply Marty Munez, Chemcraft Industries, Inc.; and Dutch Owens, of the race, according to SCA. However, all boat entries this Companies) was established in 1985 with a mission to “con- Gem Supply Co., Inc.. time are using the exact same boat design, leveling the play- sistently provide its Distributor Members and Supplier Part- Based in Billerica, MA, Triple S is a national distribution, ing field. ners with new, profitable business and revenue enhancing networking, sales, marketing and logistics company in the “The Volvo Ocean Race offers us a great opportunity to programs.” janitorial and sanitary supply industry. It has 123 member- raise the profile of SCA and its brands, such as Tork, in the For more information on the dealers and three regional distribution centers across the United States in a way that supports our B2B customers,” said NISSCO Buying Conference, visit www.nissco.com or United States. Visit www.triple-s.com. Don Lewis, president of SCA in the Americas. “Team SCA’s contact [email protected]. 58 January/February 2014

From Bullen Companies/Airx Laboratories Airx Pathogen Compliance Center Winterinse Cleans Residue Airx Laboratories has introduced its new Airx Left From Ice-Melt Products Pathogen Compliance Center. The compliance center offers complete information, in one place, on the Distributors are combining Winterinse with the sale of ice clean-up of blood and other potentially infectious melt products for additional profits. materials. “Ordinary cleaners can coagulate when they come in con- There is a potential penalty of up to $7,000, for tact with ice melt chemicals creating cleaning problems.” even the first offense, if there is not proper equip- Bullen Companies says Winterinse has been a top seller ment and supplies for clean up of blood or other po- for years. Winterinse is formulated specifically to clean up tential infectious material, or if the job is not done ice melt chemical residue. properly. The company says everything needed is included in its Compliance Center and the accompanying Find out more at www.bullenairx.com, or Blood Spill Kit and Protection Pack. call 800 444-8900 (610-534-8900 out of USA). Circle No. 100 Circle No. 101

New From From Charlotte Products/Enviro-Solutions Berk Wiper International Using Disinfectants Wisely:

Berk Wiper International, LLC announces The Contract Between The Manufacturer And User their new line of Eden Soft center pull towels and bath tissue. This premium line is Cold winter weather, now gripping most of North America, usually means cold and flu season available in multiple perforation sizes and is here and likely sticking around for a few months. Many cleaning professionals may be asked to footages. Sensitively priced for today’s mar- use disinfectants this time of year more frequently than at other times. While disinfectants can be ketplace and packaged to increase sales. helpful because of their ability to kill germs and bacteria, they also can pose a risk to cleaning workers, building users, and the environment. Dispense-A-Nap: A high quality inter- Because of this, Charlotte Products/Enviro-Solutions, manu- folded 2-ply dispenser napkin. Three styles Eden Soft center pull towels and bath tissue facturers of traditional and green cleaning products, offers the fol- of dispensers are available: wall mount, lowing tips on how to use disinfectants wisely: tabletop and countertop. High capacity re- n Use only disinfectants that have been registered by the U.S. duces the need for frequent refills. Environmental Protection Agency; the EPA registration will be clearly printed on the label; For samples and pricing: Toll Free 866- n Look for and take note of signal words such as poison, dan- 222-BERK (2375) or 610-369-0600 ger, warning, and caution; the warnings are there first and foremost 400 E. Second St., Boyertown, PA 19512 to protect cleaning workers; n Note the dwell time. The EPA requires that surface dwell time Dispense-A-Nap Visit www.berkwiper.com to view a be printed on the label; this is the length of time the product must complete line of wiping products. Circle No. 125 remain wet on a surface to effectively kill germs; Jennifer Meek, n Wear personal protective equipment, such as gloves and gog- marketing director for New Ownership Of Geerpres gles; Charlotte Products/ n Read the directions label before use; this should provide Enviro-Solutions Geerpres, a West Michigan company, announces the sale of the company to a local owner. clear step-by-step directions for safe usage as well as informa- Established in 1935, the company’s history within the cleaning industry began at the tion on safe storage and disposal; height of the Great Depression, when the company introduced its hallmark product, the n Create a list of all disinfectants used in the facility, the names of the products as well as downpress metal wringer. emergency contact information, and keep it handy; and, Today, Geerpres manufactures a variety of products in stainless steel, cold rolled steel, n Select the type of disinfectant needed for a particular cleaning task. Many disinfectants plastic and microfiber applicators including: mop wringers, buckets, housekeeping carts, are designed to kill specific viruses, such as hepatitis. mop handles, wall washing kits, etc. The company operates from a wholly owned, 85,000- "As mentioned, using disinfectants wisely involves reading the product's label carefully," square-foot facility in Muskegon, MI. says Jennifer Meek, marketing director for Charlotte Products/Enviro-Solutions. "View this The new local owner is Scott Ribbe. Prior to purchasing the business, Ribbe held senior as a contract between the manufacturer and the user. The manufacturer suggests how to use positions at several fortune 500 companies. the product safely and effectively, and expects the user to follow these instructions." Geerpres will continue offering its line of products, with a focus on new product devel- Charlotte Products/Enviro-Solutions, founded in 1986, is a performance formulator and opment “designed to meet customer needs and deliver value,” according to the company. manufacturer of cleaning chemical products for the consumer and institutional markets. To receive an update on the complete Geerpres product line, contact the company at 800- Visit www.charlotteproducts.com. 253-0373 or [email protected]. New From ACS: Brady Industries Now Has Strip Boot Pads Location In Southern Arizona ACS Strip Pads are made of poly-vinyl Brady Industries has announced acquisition of the Tucson operations of Fulton Distrib- rubber for optimal stretching and easier put- uting (headquartered in Coachella, CA). on and take-off. Brady Industries is a third generation family owned company founded in 1947 in Las ACS says more clearance to the toe also Vegas, NV, serving six western states through ten distribution centers. allows for comfortable slip-on. Full Toe & Fulton Distributing, of Tucson, a food service and janitorial supply distributor, has been Heel Velcro Pads make these boots espe- Circle No. 102 serving clients in Southern Arizona with food service and janitorial solutions for the past cially strong when it comes to pad adhesion. three to four years. Full stitching ensures no Velcro pad release. This acquisition fortifies the Brady Industris’ coverage of the southern part of the state. The product helps reduce the risk of slipping, and helps users keep foot wear dry and Mark Stanger, current regional manager of Brady’s Phoenix distribution center, oversees away from chemicals. Those people wearing the product can use strip boot pads attached the Tucson location. to touch-up corners and around hard-to-reach areas. Visit www.acsindustries.com for more Visit www.bradyindustries.com for more information. information. Maintenance Sales News 59

ADVERTORIAL From Advanced Vapor Technologies: 30 Year Relationship Leads To Partnership For 5 Reasons To ® Knight Marketing And The Spray Nine Brand Purchase A In today’s business, tomers appreciate. Premium Steam the word relationship “Whenever you give can mean many things. somebody something to Vapor Machine For most people it mix, they can beat the means there is some sort system,” explained Pe- According to Advanced Vapor Tech- of binding agreement in ters. “But if you put too nologies (AVT), exclusive maker of place where both parties little chemical in, you’re TANCS® proprietary, water-only steam are expected to live up to not killing germs. And if vapor cleaning and disinfection systems, the expectations set forth you put too much in, there are 5 top reasons to purchase a pre- within that agreement. you’re wasting product. mium steam vapor machine. And for others it means Spray Nine is the stan- They are: nothing. But for Knight dard bearer for ready-to- n Uses fair labor, paid real wages, sus- Marketing and the Spray use products that work, tainably; Nine® brand, the word each and every time.” n Lasts, using optimal materials (e.g., relationship goes far be- stainless steel boiler) for performance, yond a written contract. Pictured left to right, are Elliott Denrich, account executive; Stan Peters, A Strong Relationship durability, minimal maintenance and Stan Peters, president president; Kevin McVey, sales manager; David Weiner, vice president; Peters has been sell- maximum safety; of Knight Marketing, Tina McCormack, director of operations; Tony Galizia, account executive; ing Spray Nine for more n Worker-Safe by design and in com- comes from an era when and Jim DiRaimondo, account executive. than 30 years and has pliance with all regulatory edicts; a handshake and direct experienced change over n Proven to disinfect by peer reviewed eye contact were as important as the sig- got paid. This way Knight Marketing that time. ITW Professional Brands ac- research; and, nature at the bottom of an agreement. didn’t have to pay for inventory until it quired Spray Nine in 2012 and quickly n Training included: hours of value- When he began selling Spray Nine was sold to help eliminate any cash flow sought to solidify its relationship with added guidance and field instruction is of- cleaner/disinfectant in the 1970s (now an issues – a big challenge for start-up busi- Knight Marketing and other distribution fered by premium purveyors of the right ITW Professional Brands product), he nesses. partners. tools and processes for healthful cleaning. knew the product would be well received “Spray Nine really helped us to jump- “Even though Spray Nine has gone by his customers and that he would be start our business,” Peters said. “It is a real through many changes over the years, treated with honesty and integrity. relationship where both parties benefitted. my relationship with the brand has re- “I brought Spray Nine to a distributor We kept our word to them and they kept mained very strong,” Peters concluded. in New York City that I was working for their word to us. We were working to- “ITW Professional Brands hasn’t forgot- in 1981,” Peters said. “We were selling it gether toward one common goal.” ten Spray Nine’s roots. ITW Professional at first to the automotive and industrial Brands is a loyal company that believes “If you choose to invest in quality markets, but then I began pushing it more Spray Nine: in relationships and that is what really equipment, you will be successful in both into the institutional space. I had a lot of Effective, Consistent, Reliable separates it from many of the other man- the short and the long-run,” stated Rick success with the education sector and we Peters says he has had so much suc- ufacturers out there.” Hoverson, principal of Advanced Vapor quickly built volume.” cess selling Spray Nine because his cus- Spray Nine is one of five market- Technologies (AVT). “Read about the ef- Peters and his business partner David tomers can rely on the product to meet or leading brands offered by ITW Profes- ficacy of premium equipment to help en- Weiner had great success selling Spray exceed their expectations. He says his sional Brands. The company also offers sure effective cleaning, public health and Nine throughout the 1980s, so much so customers describe the product as being SCRUBS® pre-moistened wipes, safety, in the AVT White Paper* at that they decided to start their own jani- consistent, reliable and effective. DYKEM® industrial marking prod- www.healthintentionalcleaning.org/.” torial supply business. In 1990, they cre- “Our customers realize the value of ucts, Dymon® specialty cleaning prod- For more information, visit ated Knight Marketing, currently a ‘tried and true’ and love that Spray Nine ucts and Atlantic Mills® disposable www.advap.com. successful janitorial supply company works every time,” Peters said. food service wipers. with more than 30 employees located in Peters also felt it was a key product to “Spray Nine and Knight Marketing are *The Sustainable Healthcare Cleaning and Disin- Maspeth, NY. build Knight Marketing around because a testament to the Spray Nine brand and fection White Paper - sponsored by Advanced Vapor Knight Marketing chose Spray Nine as of the product’s consistency. While many Technologies (AVT) - explores problems, solutions and embody the spirit of partnership that is a supporting research with the goal of achieving greener, its flagship product. To help get the busi- manufacturers developed and pushed rare commodity in today’s business effective healthcare cleaning and disinfection to pre- ness running, Spray Nine (the company concentrated formulations that require world,” said Rich Bucher, director of vent infectious illness. In a time of rising global conta- name at the time) consigned inventory, measuring or additional dispensing tech- marketing, ITW Professional Brands. gious illness coupled with a need for sustainable healthcare operations and decreasing reliance on user- took on some of Knight Marketing’s of- nology over the years, Spray Nine has “We look forward to a continued suc- variable, inconsistent and toxic methods, the Sustain- fice functions like billing, and didn’t take consistently offered the same high-qual- cessful business and personal partnership able Healthcare Cleaning and Disinfection White the cost of goods until Knight Marketing ity ready-to-use packaging that his cus- with Knight Marketing.” Paper, explores the problems and provides credible answers by quoting expert sources.

From Chemical Universe: ‘Closed Loop’ Dispensing

With the Chemical Universe Lock-N-Load Jr. system, users can instantly dilute as many products as needed. The system requires no installation. The company says users can quickly and easily switch between products using the quick connection hose to fill secondary bottles, mop buckets, autoscrubbers and extractors. All products are color and number coded with matching secondary labels. Each half-gallon of Lock-N-Load Jr. concentrate makes 32 gallons of RTU product. “Closed Loop” Lock-N-Load cleaning products come with a factory installed dispensing insert in each bottle. The insert connects to the dispensing system and draws chemical from the bottom of the container allowing for complete evacu- ation of the product with no waste. Company spokespeople say, “The Lock-N-Load system eliminates contact with the concentrated chemicals, prevents spills, and guarantees end use cost by ensuring that the product is properly diluted.” Contact Chemical Universe at 816-471-3602 or visit www.chemicaluniverse.com. Circle No. 103 60 January/February 2014

ADVERTORIAL Green Time Systems™ From S & S Innovations: Product Line The Brovel Dirt Remover For Push Brooms Warsaw Chemical Co., Inc.’s line of S & S Innovations guarantees that the cleaning debris for disposal has never been this earth-conscious, environmentally frien dly ing industry has never seen a cleaning tool like easy and convenient. No longer is there a need products, Green Time Systems™, focuses the Brovel Dirt Remover for push brooms. for excessive moving or bending when re- on cleaning, health and the environment This push broom tool instantly removes de- moving floor debris from large areas. without losing product performance. bris by attaching universally to push brooms. Repeatedly, clients have been impressed with Products include all purpose cleaner, glass “The Brovel not only saves on cleaning how the Brovel works in janitorial cleaning, cleaner, floor finish and floor finish stripper. time as it works with the landscaping, construc- Each Green Time Systems product offers push broom, it also con- tion and with building different environmental and health benefits. veniently stores together and road maintenance. Warsaw Chemical also provides the fol- with the push broom Ivan Prostredny of lowing customer benefits: putting an end to search- Pegas Stucco Construc- • Complete product line; complete private label/brand program; product use & sales For more information contact ing for shovels or dust tion Company had this Warsaw Chemical Co., Inc., pans,” say company to say, “Demo work is training seminars; full quality guarantee – Circle No. 105 all products; low FOB shipping require- P.O. Box 858, spokespeople. dirty, and using the Warsaw, IN 46581. Introduced at the 2013 ISSA/INTER- Brovel made the clean-up process easier.” ments; Green Time™ product line meets DfE; marketing support; Telephone: 800-548-3396. CLEAN Show, S & S Innovations says that, Another benefit to the Brovel is that the Website: www.warsaw-chem.com “The cleaning industry was the perfect fit for amount of dirt and dust particles released into and custom blending. introducing this product.” the air is drastically reduced with this im- Since then, they have established several proved cleaning method. The Brovel Fulton Distributing’s John Washburn new distribution clients as quality perform- uniquely offers 2 in 1 convenience in both December Kutol “Wash-it-Away” Photo Contest Winner ance steps in to lead the way for the Brovel cleaning and storage. Dirt Remover to make its entrance into the Made of the best quality, high-impact Acry- John Washburn of Fulton Distributing in hands of industry professionals. S & S Inno- lonitrile Butadiene Styrene (ABS) available for Tucson, AZ, was the December Kutol “Wash- vations understands, as ISSA members and product manufacturing, this product is designed it-Away” Photo Contest winner. His winning product manufacturers, that the value of pro- to last. For stress free push broom cleaning, the photo was taken in the kitchen of a local Mex- ducing a quality cleaning product starts with Brovel comes out on top. This U.S.A. made ican restaurant with the Wash-it-Away wall the knowledge of industry needs and being and manufactured distinctive push broom tool cling displayed by a Kutol Luxury Hand Soap prepared to offer superior care and customer is a product industry consumers have enthusi- dispenser. The prize was a Microsoft Surface satisfaction. The way the Brovel works is by astically welcomed, and S & S Innovations is Tablet. Kutol provides hand soaps, hand san- removing material instantly, utilizing a quick proud to be the company to bring it to the itizers and soap dispensing systems for com- clean motion forward and then back. Collect- cleaning industry. Visit www.brovel.net. mercial use. Visit www.Kutol-Wash-It-Away.com.

Circle No. 104 Maintenance Sales News 61

Supply Line 2014 April 29 - May 1, Atlantic City, Taj Mahal Etess Arena

The New Jersey Sanitary Supply Association returns to the Taj Mahal’s Etess Arena for 9 a.m. to 10 a.m. the 2014 Supply Line biannual convention and trade show. Supply Line 2014 is the largest Customer Dispute Resolution for the Contract Cleaner exhibition on the East Coast for the cleaning supply industry, and attendees come from Noon to 1 p.m. Maine to Virginia. Program Management: Managing Time and Expenses (on the show floor) Co-sponsored by the New England Sanitary Supply Association and the New Jersey 9 a.m. to 10 a.m. Green Association, Supply Line 2014 invites distributors, facility service managers, hospi- Breakfast with Exhibitors tal, school and institutional maintenance managers, and cleaning contractors to meet direct 9 a.m. to 3 p.m. suppliers of the latest and most innovative jan/san products available today. Attendees can Exhibit Hall Open learn new ways to meet the 21st century cleaning challenges and enhance their professional contacts and business expertises. Visit www.njssa.net New this year: Prizes to win from exhibitors; Education for distributors and cleaning pro- or call 973-283-1400 for more information. fessionals on the show floor; Tickets to Red Bulls’ soccer for the first 100 attendees; and, New product showcase and presentations Supply Line 2014 provides the tools needed to educate employees and customers on the best prac- You don’t want to miss the tices for today’s cleaning professionals. NJSSA is excited to once again co-sponsor the ISSA CIMS I.C.E. Workshop on Tuesday, April 29 in conjunc- only East Coast Trade Show tion with this year’s Supply Line. The I.C.E. certification provides attendees and their staff with for Cleaning Supplies. critical information to help customers meet operational and budgetary management demands. Cleaning professionals can also “earn while they learn” by attending a special seminar presented by ETESS ARENA in the TRUMP TAJ MAHAL the Cleaning Management Institute on Thursday, May 1, from noon to 1 p.m. The first 20 attendees ATLANTIC CITY, NJ • April 30–May 1, 2014 will receive a free Hoover vacuum. Many exhibitors will also have special show discounts and prizes to win and take home. Supply Line 2014 is the most ef cient and effective way This year, Supply Line is open to distributors on for you to reach distributors and cleaning professionals Wednesday, April 30, from 10 a.m. to 5 p.m. and on Thursday, May 1, from 9 a.m. to 3 p.m. Clean- from Maine to Florida and every state in between. ing contractors and facilities managers may attend on Wednesday, April 30 from noon to 5 p.m. and Over 2,000 industry professionals attended the 2012 on Thursday, May 1 from 9 a.m. to 3 p.m. show. Tuesday, April 29, 2014 7:30 a.m. to 2 p.m. You will save time and money with Supply Line 2014 NJSSA Golf Outing, Harbor Pines Golf Club & Estates and hotel accommodations all under one roof. 8 a.m. to 5 p.m. ISSA CIMS I.C.E. Certification ROOM RATES: Training Program 6 p.m. to 8 p.m. All rooms are in the beautiful President’s Reception Chairman’s Tower at the incredible rate of Wednesday, April 30, 2014 $85 per single/double Professional Education Seminars 8 a.m. to 9 a.m. Ensuring a Clean, Healthy and “The NJSSA show has performed Green Indoor Environment with CIMS above our expectations again. Special Features of 9 a.m. to 10 a.m. It is a nice mix between the Successful Sales Communications Supply Line 2014 1 p.m. to 2 p.m. U.S. ISSA show and the Top Your Competition by Adding the Word ISSA Interclean show for us O Golf Outing at Harbor Pines “Value” to Your Product Line as suppliers to the 10 a.m. to 5 p.m. Golf Club, CIMS Training Exhibit Hall Open to Distributors jan/san market.” on April 30 Noon to 5 p.m. Exhibit Hall Open to Cleaning & —Scott Jarden, O President’s Reception Building Services Professionals The Bullen Companies Noon on April 30 Free Lunch on Show Floor 4 p.m. to 5 p.m. Happy Hour on the Show Floor–Network and Enjoy Refreshments For additional information on exhibiting or

Thursday, May 1, 2014 attending Supply Line 2014, call the NJSSA of ce at Professional Education Seminars 8 a.m. to 9 a.m. 973-283-1400 or visit www.njssa.net Making Networking a Lifestyle for Your Business Circle 33 MSN AD 1/30/14 1/30/14 10:04 AM Page 1

62 January/February 2014

Distributor Partners Of America: DPA Supplier Benefits MSN CLASSIFIEDS DPA preferred supplier programs are a way Continued From Page 19 Neutralize Damaging Ice Melt for suppliers to gain new distribution and also signs and GFCI electrical products. These to strengthen their relationships with existing were all on existing jan/san accounts. customers. The group only partners with a DPA’s programs have opened indus- limited number of vendors in each product with trial/safety oriented business opportuni- category, so every relationship is mutually re- ties that we traditionally overlook — warding. Joining DPA also makes it easier for ® simple diversity has accomplished a suppliers to manage their distributor accounts, bunch for me,” said Brian Magazine, because the entire group partakes in one sim- Formula 900 Gem Chemical, Evansville, IN plified national DPA program. DPA distributors can meet the personal Since DPA represents a small-in-number, protective equipment (PPE) needs of their but larger in volume group of distributors, DPA A Highly effective end-users by choosing to attend DPA’s is able to work closely with preferred suppliers “safety only” products show. to achieve their strategic sales results. Specialty Cleaning and Restoration is ice melt neutralizer. another growing market and once again DPA Buying and PRODUCTS OFFERED DPA is ahead of the curve. The group’s Networking Conference negotiated product offering includes sup- HOT PET RELATED ITEMS. $4 Billion Business. Urine Removers, Deodorizers, Pet Sanibel Island, FL Prevent unnecessary plies for mold mitigation and remedia- Waste Station Bags, Dispensers, Wastebaskets. Doggy Do Shampoo-Enzymes. D’Limonene, March 23-25, 2014 tion, smoke and fire damage, specialty Sanibel Harbour Resort & Spa Doggy Do Urine Eliminator, Trash Bags. Over 4,000,000 Doggy Do Bags sold in one year. carpet cleaning, floor care, tile and grout damage to resilient, FREE SAMPLES. Namco 713-829-2974 or 800-634-5816. cleaning, and stone care. The group offers an Annual Buying Con- DPA membership also gives distribu- ference that guarantees interaction with non-resilient floors AWESOME® NATURAL CLEANER. Concentrated cleaner makes a great degreasing tors access to industrial supplies such as every attending distributor, and an Annual agent, carpet shampoo, and multi-use general purpose cleaner. Biodegradable, non-toxic, tools, fasteners, ladders and lighting Travel Incentive Program that is focused on USDA approved citrus-based product. Made in the USA by The R.F. Thompson Co. products. growth. There are also several marketing op- and carpeting. Available in 5 and 55 gallon sizes. 1-800-891-2426. www.awesome-cleaner.com Visit www.DPAIndustrial.com for more portunities available including broadcast information. emails, member mailings and coordinated promotional opportunities at no cost to the No matter how hard you try, some of that “Operational Savings” manufacturer. A Group Label Program (re- DPA saves its member distributor and gional and national) is available for inter- ice melt compound that's on the bottom Stay In Touch With MSN. suppliers money on their operational ex- ested suppliers. To Receive Maintenance Sales News Magazine’s penses. The group has contracts with DPA strives to keep distributors informed of your shoes is going to make it inside. several Service Providers and Human about new supplier developments and prod- monthly eNewsletter, Resource Companies that offer discounts uct innovations. In this way, DPA suppliers The residue is unsightly on hard surface to the group’s members. Discounts in- and distributors are “Totally Connected.” please send your clude credit card processing, shipping floors. On carpets, you may not see it, name, company & email address to and freight, payroll, cellular phones, in- “Always Looking For A Few ventory management software, catalogs, Good Distributors & Suppliers” but the damage can be even worse. The [email protected] e-commerce platforms, and logistical The DPA BUYING GROUP strives to be a management. select high-caliber organization that serves most commonly used compound is MAINTENANCE SALES NEWS ADVERTISERS’ INDEX Recently, the group has partnered with a and increases the sales and profits of its mem- collection agency to help members re- bers. DPA headquarters is located in Cincin- calcium chloride in small white pellet cover outstanding invoices. nati, OH, with a Financial/Administrative ACS Scrubble...... 5 JanSanOptimize.com...... 47 DPA is always looking for new ways to Office in Naples, FL. form. It has two characteristics that are Advanced Vapor Technologies ...... 45 Moerman Americas Inc...... 43 save members money at every-turn. Inter- Visit www.DPABuyingGroup.com very relevant - it's alkaline and it loves Americo ...... 17 Nexstep Commercial Products...... 13 ested companies can visit www.DPASAV- for membership information. Away Chemical ...... 44 NISSCO ...... 21 INGS.com to learn more about DPA’s Phone: (800) 652-7826; water. Calcium chloride pulls moisture operational savings platform. E-mail: [email protected]. Berk Wiper International, LLC ...... 42 NJSSA Supply Line 2014...... 61 Bullen Companies, The...... 10 Perform Manufacturing ...... 49 from the air and leaves a moist, oily film Charlotte Products/Enviro-Solutions....47 Pro-Link ...... 23 on carpets and hard surface floors, which Chemical Universe ...... 8 Queenaire Technologies ...... 36 MAINTENANCE SALES NEWS Clean Control Corporation...... 2 Quinn Broom Works, Inc...... 50 CLASSIFIED ADVERTISING RATES serves to attract additional soils as people DDI System ...... 29 RD Industries...... 12 walk across the damp entryways. Ice Distributor Partners Of America (DPA)...19 S & S Innovations...... 48 40 words for $40 per insertion ëkcos innovations...... 16 SCA Tissue ...... 7 Additional words - $1 per word (min charge) melt can remove (strip) floor finishes Expanded Technologies...... 11 SOFIDEL America...... 3 and penetrate (stain) floor coverings. It Fuller Commercial Products Spartan Chemical...... 15 Bold face headings - $5.00 • Blind Ad - $25.00 (Franklin Cleaning Technology) ...... 63 STEP1 Software Solutions ...... 31 Display Classifieds $70 per column inch (2 inch minimum) can also cause the slip resistance of hard Fullriver Battery Mfg. Co. Ltd ...... 35 Suska Industries, LLC...... 48 surface floors to be compromised. The Gift Sales Company...... 51 Triple S...... 18 Classified Ad deadline date is 1st of preceding month. Gold Coast Chemical Products...... 27 United Group, The ...... 25 best way to prevent this floor damage is Golden Star ...... 41 Universal Business Systems...... 30 Additional charge for blind classified advertising. to use Formula 900 . H & S Manufacturing...... 40 von Drehle Corporation...... 9 PLEASE INCLUDE PAYMENT WITH ORDER. Ha-Ste Manufacturing, Inc...... 39 VPR Impex (Vapore) ...... 37 Maintenance Sales News Harvard Chemical Research, Inc...... 34 W.O.W. Brand Products...... 43 Haviland Corporation...... 14 Warsaw Chemical ...... 38 201 E. Main St. • P.O. Box 130 • Arcola, IL 61910 Intercon Chemical/Clearly Better, LLC .64 Zephyr ...... 49 ® Franklin Cleaning Technology Ph. (217) 268-4959 • Fax: (217) 268-4815 Great Bend Ks, 67530 • www.fullercommercial.com J & M Technologies...... 32 MSN AD 1/30/14 1/30/14 10:04 AM Page 1 Neutralize Damaging Ice Melt with Formula 900® A Highly effective ice melt neutralizer. Prevent unnecessary damage to resilient, non-resilient floors and carpeting.

No matter how hard you try, some of that ice melt compound that's on the bottom of your shoes is going to make it inside. The residue is unsightly on hard surface floors. On carpets, you may not see it, but the damage can be even worse. The most commonly used compound is calcium chloride in small white pellet form. It has two characteristics that are very relevant - it's alkaline and it loves water. Calcium chloride pulls moisture from the air and leaves a moist, oily film on carpets and hard surface floors, which serves to attract additional soils as people walk across the damp entryways. Ice melt can remove (strip) floor finishes and penetrate (stain) floor coverings. It can also cause the slip resistance of hard surface floors to be compromised. The best way to prevent this floor damage is to use Formula 900 . Circle 15

® Franklin Cleaning Technology Great Bend Ks, 67530 • www.fullercommercial.com Circle 25