COOKIE PROGRAM 2020 Manual Supplement Cookie Sale Dates & Timeline KEY DATES Sale Dates Are January 20 – March 1, 2020

COOKIE PROGRAM 2020 manual supplement Cookie Sale Dates & Timeline KEY DATES Sale dates are January 20 – March 1, 2020.

The Exclusive Booth Round date and time will be announced when Fry’s Food Stores Booths are granted to Council and the majority of Wal-Mart booths have been confirmed. The Product Program Team will make the best effort to schedule the Exclusive Booth Round during a time convenient to most volunteers.

November 2 Cookie Booth Round 1 – starts at 9 am – two slots November 9 Cookie Booth Round 2 – starts at 9 am – two slots November 23 Cookie Booth Round 3 – starts at 9 am – three slots December 7 Cookie Booth Round 4 – starts at 9 am – three slots December 14 Cookie Booth Open Booth Slots – starts at 9 am December 15 Initial Troop Order due in eBudde by 11:59 pm January 3 Digital Cookie email sent to ALL registered girls January 10-17 Extended Area Cookie Delivery

Before the Program January 18-19 Metro Phoenix Cookie Delivery January 20 Girl Scout Cookie Program starts Jan 21 – Mar 1 Cupboards open – check eBudde on our website for hours and locations Money due in troop account for first ACH February 3 ($1 for each cookie package picked up through 2/2 and money owed for t-shirts) February 6 Money owed withdrawn from troop account

Money due in troop account for second ACH (This falls on a Saturday because the bank is February 15 closed on Monday, 2/17, for President’s Day: $1.50 for each cookie packaged picked up through 2/15) February 20 Money owed withdrawn from troop account February 23 Digital Cookie closes for Girl Delivery Cookie Program Feb 28 – Mar 1 National Girl Scout Cookie Weekend March 3 Girl Scout Cookie Program ends March 8 Final Rewards - troop submits final rewards March 9 All money due in troop account for final ACH withdrawal March 9 Parent/Guardian Outstanding Balance Form due March 12 Money owed withdrawn from troop account All Council Contest entries due, except Cookie Pro March 12 (Please see GSUSA website for details on Cookie Pro)

After Program May-June Girl Reward Events and Girl Rewards Distributed 2020 Girl Scout Cookie Season Welcome to the 2020 Girl Scout Cookie Program! As a Troop Cookie Manager, you have the privilege of instilling passion and drive in girls so they can achieve their goals. This exciting program has empowered millions of girls with entrepreneurial and financial knowledge for over 100 years. With your guidance, the girls in your troop will develop the skills needed to become independent women of the future.

With the support from your Troop Leader, Service Unit and the Council, you’ll be prepared to lead the girls in your troop. In this safe environment, you’re never alone because there’s a network of people to support you.

Your primary responsibilities: ǅǅ Complete volunteer training with your Service Unit Cookie Manager or through the Council Volunteer Academy. ǅǅ Manage the cookie program in eBudde, the online cookie management system (either on the desktop version or the eBudde™ Troop App Plus). ǅǅ Distribute materials and support parents. Have questions or ǅǅ Work with your Troop Leader to incorporate Badge Work into the Girl Experience. need support? ǅǅ Schedule booths in eBudde. Contact your local Service Unit ǅǅ Enter orders from girl order cards and keep eBudde up to date. Cookie Manager, your Member Support Executive (MSE), or Pick up cookies and re-order as needed. ǅǅ the Product Program Team at ǅǅ Distribute cookies to girls/parents. [email protected] ǅǅ Collect money from cookie pickups and issue receipts. or (602) 452-7175. ǅǅ Enter and distribute girl rewards. Important Links »» Troop Product Manager Agreement – http://bit.ly/troop-product-manager-agreement Troops must sign this online agreement before a troop can participate in the cookie program. »» Initial Order and ACH Calculator – http://bit.ly/initial-order-calculator This link helps you calculate the cookies to order (by flavor) on your Initial Order. It can also calculate the amount of money you need to have in your troop account prior to the ACH dates. »» Digital Cookie – https://digitalcookie.girlscouts.org »» Little Brownie Bakers – littlebrowniebakers.com and youtube.com/LittleBrownieBakers A great source for clip art, activities, videos and blogs about goal setting, volunteer success, selling tips, Cookie Rookie information, Take Action Projects, and more. »» Cookie Tutorials and Knowledge Check – http://training.girlscoutsaz.org »» Full Cookie Program Manual – www.girlscoutsaz.org/cookie-training »» Cookie Contests – www.girlscoutsaz.org/cookie-contests

3 Cookie ™ LEMON-UPS® Support Confidential GIRL SCOUT COOKIES

™ Every year, we have NEW and EXCITING Introducing Lemon-Ups, the the Girl Scout information to share about the cookie season. newest addition to the Girl Scout Cookie™ lineup! For maximum awareness, this is only shared Movement with the public at the beginning of the Girl Scout Inspired by real girls in the Girl Scout Cookie Cookie season. We can’t do it alone. As part of Program,® and created for all Girl Scout “Cookie Confidential,” we need your help keeping Cookie lovers, these new lemon cookies are The Power of Cookies! positively fun. Just like G.I.R.L. (Go-getter, this information private until we’re ready to Innovator, Risk-taker, Leader),™ each cookie The Girl Scout Cookie Program announce it to the public during the launch of the has something bright and motivating to say. has funded Girl Scouting for over 2020 cookie season on January 7. 100 years and has provided the resources for millions of girls to What’s confidential in 2020? experience Girl Scouting. From 1. New Lemon-Ups Cookie—more delicious camp and travel to STEM and opportunities for success! everything in between, the cookie I am a GO-GETTER program provides the funding. 2. New Girl Scout Cookie packaging—this is a big deal! I am an INNOVATOR When girls participate in the 3. Girl Scouts featured on cookie packages cookie program, they are honoring along with their stories—showing the power I am a RISK-TAKER girls that came before them and of the Girl Scout experience! leaving a legacy for future girls to I am a LEADER enjoy the opportunities that Girl Scouts provides. Whether you sell Things to Start Doing NOW 10 boxes or 1,000 boxes, you are » Get familiar with the new cookie contributing to the success of the packaging design Girl Scout Movement in Arizona. » Train girls, volunteers, and parents on what’s new and the importance of 100% of cookie proceeds stay in keeping this information classified the Arizona Cactus-Pine Council » Sample the new Lemon-Ups cookies Remember to keep the new to benefit local Girl Scouts. Cookie Lemon-Ups cookie confidential until January 7, 2020. I am BOLD proceeds fund 66% of our Council’s operating expenses. Things to AVOID until January I am CREATIVE

Did you know? Council proceeds » Allowing external parties to sample new I am STRONG generated from a typical troop of Lemon-Ups cookies Perfect for sharing Grab one that expresses I am GUTSY 10 girls provides the resources to » Taking and/or sharing pictures of the your personality, or give fund 10 camperships and other new Lemon-Ups cookies one to a friend! Girl Scouting activities for all! » Sharing any of this confidential news on your social media

4 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. ™

LEMON-UPS® GIRL SCOUT COOKIES

™ Introducing Lemon-Ups, the newest addition to the Girl Scout Cookie™ lineup!

Inspired by real girls in the Girl Scout Cookie Program,® and created for all Girl Scout Cookie lovers, these new lemon cookies are positively fun. Just like G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader),™ each cookie has something bright and motivating to say.

I am a GO-GETTER

I am an INNOVATOR

I am a RISK-TAKER

I am a LEADER

Remember to keep the new Lemon-Ups cookie confidential until January 7, 2020. I am BOLD

I am CREATIVE

I am STRONG Perfect for sharing Grab one that expresses I am GUTSY your personality, or give one to a friend!

5 Basic Tools for Budding Girl Scout Cookie Entrepreneurs

Cookies for the Workplace Sales Community Girls can either make pitches to local Don’t underestimate the power of community. businesses or go with a parent to their Many customers will buy additional cookies workplace to sell cookies. They can make to support a worthy cause, others would posters or flyers to promote their sale! rather donate a box than eat the cookies. Ask all potential customers if they would like to Social Media donate a box, rather than if they would like to buy. If they want cookies to eat, they will For Girl Scout entrepreneurs 13 and older, stop, but this simple change of words may get social media is a great way to spread the others with no intention of buying a box to word and market their cookies (not sell them). stop to support your cause. Girls must have parental permission, post only on private accounts, not to take orders Digital Cookie and follow GSUSA’s online safety guidelines. On this online selling platform, girls can Order Cards personalize their Digital Cookie site and send emails to invite friends and family to buy When girls are visiting friends and family and cookies with the option of getting in-person don’t have their cookies with them, they can delivery or direct shipment to their home. The use their order card or Digital Cookie App to Digital Cookie App can be used to take credit take orders to deliver later! card payments on walkabouts or to friends and family. Payment Options Booth Sales First Data is our Council’s preferred Credit Card Platform. Fees for First Data are 2% + Troops can set up booths in high-traffic areas $0.08/transaction. For troops that sign up such as grocery stores, malls or sporting to use First Data, the GSACPC Leadership events to market their Girl Scout Cookies to Team will partner with the Troops to customers. Sign up for booth sales and get cover the fees during the cookie season council approval through eBudde or eBudde (January-March). Any fees associated with Troop App Plus. using the card reader outside of Girl Scout Cookie season will be the responsibility of the Door-to-door Walkabouts troop and will be withdrawn from the troop account through ACH. The platform is app- Encourage girls to spread the Girl Scout based and no device or swiper is needed. Cookie love to their entire neighborhood. Take Troops will have the option to purchase a orders, or load packages into a wagon or car device for $39.95 if they prefer one. See our and leave no doorbell un-rung! website for instructions on how to sign up for First Data.

6 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. 11 Tips for a Stress- Troops may choose to use Square Free Cookie Season or other credit card readers, but they are responsible for any fees 11. It takes a team! Ask for help from parents. Don’t associated with using these readers, try to be the Cookie Manager and Troop Leader. even during the cookie program. 22. Take the training. There’s training in your Service Since GSACPC does not have an Unit as well as many online resources to help you. established partnership with these companies, we will be unable to 33. Help girls set goals. Be sure to explain how the support any issues that arise with cookie program supports all Girl Scouting. these readers. 44. Earn a Cookie Badge! Ask the girls which badge Based on our current issues with they want to earn during the cookie season. PayAnywhere, mainly a lack of 5. Involve the parents – hold a parent cookie customer support to the Council, we 5 meeting, explain why it’s important to participate, are encouraging Troop Leaders to share the troop’s goals and ask for their help. discontinue the use of PayAnywhere Parents can help with booths, run to the cupboard readers. Troops will need to contact and help with Girl Program. our banking team by emailing [email protected] and 66. Participate in a a cookie rally. It’s a great way to we’ll support the cancellation of get girls excited for the program. PayAnywhere devices. It’s important 7. Manage your cookie inventory. Ask for weekly to work with GSACPC Customer Care 7 to cancel devices to ensure that inventory status and money from girls. accounts are not charged fees for Remember, no girl should have more than 120 inactivity. unpaid packages of cookies at a time. Troops are responsible for any unpaid balances over that The use of Peer-to-Peer Payment amount from a girl. Platforms (Venmo, Cash App, Facebook Payments, etc.) apps is 88. Submit an initial cookie order. Cookies will go fast permitted for receiving funds into during the first few weeks of the sale! your account only, with the exception 9. Only booth in locations that will be open, of Facebook Payments which may 9 accessible and safe for all girls. Girls should not also be used to send money. Paypal sell in or in front of establishments that they is not permitted. cannot legally patronize. Please note: Credit cards should 10. Rebalance your flavor mix by exchanging never be used by families to make 10 unopened full cases of slower selling cookies payment to troops for cookies sold with higher selling cookies throughout the through another means. This is not program – especially after week three. Sales will a good use of resources as there begin to slow after week three, but Thin Mints are credit card fees associated with and Samoas are traditionally the best sellers. Be credit card transactions -- even warned, chocolate flavors may be harder to find when the troop is not responsible for towards the end of the program, so it’s best to them. Council will not cover credit make your trades early. card fees for family payments to the troop. Troops may accept Facebook 1111. Be kind and considerate to other Troop Leaders Messenger or Venmo for cookie and cookie volunteers. We all are working towards payment from parents. the same goal – a safe, fun and successful cookie program that helps girls learn and grow.

COOKIE PROGRAM MANUAL | 2020 SUPPLEMENT 7 Boothing Eighty percent of Girl Scouts–Arizona Cactus-Pine Council (GSACPC) troops booth because boothing is a great way to increase sales, engage with your local community and connect to the Girl Scout Movement. For more information on boothing, including policies, guidelines, scheduling booths, etc., please see the Program Manual.

Boothing for Success Get help from parents! Don’t feel obligated to go to every booth. Parents are willing to help, just remember that one of the two booth chaperones must be a registered and background checked Girl Scout. This person should handle the money and inventory.

Help Girl Scouts shine! Know booth policies and guidelines listed in the Program Manual. Share this information with booth chaperones.

No-shows are a no no! No shows hurt everyone – other troops, partnerships, and customers using Cookie Finder. If your troop is a no-show to a booth, or cancels frequently at the last minute, your troop is in jeopardy of losing additional booths.

What you can do to prevent no-shows or last-minute cancellations: 1. Don’t overbook booths. Just because a booth is open, doesn’t mean your troop has the resources to staff it.

2. Cancel the booths in eBudde as soon as you know your troop cannot staff it. If it’s a Council- scheduled booth, do not post the open site on social media and hold the spot in eBudde. Instead, open it back up to the Council, not just your Service Unit, by canceling it immediately in eBudde. If it is a self-scheduled booth, cancel it in eBudde first and then you can network with your neighborhood to let others know it’s open. They will need to reenter it in eBudde.

8 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. 3. Don’t schedule 1:1 booths at high volume sites like Walmart or Fry’s Food Stores. These sites are for multiple girls boothing. 1:1 booths at these sites should only happen if one girl had an emergency and another girl could not take her spot.

4. Talk to your parents about no-shows and last-minute cancellations. Discuss the reasons why it’s important to let you know as soon as possible if their daughter is unable to booth.

Boothing Basics Ordering packages for booth sales isn’t an exact science. Ask experienced troops for guidance and use the average sales per cookie variety to get an idea of your flavor mix.

Thin Mints Samoas Tagalongs Do-si-Dos Trefoils Lemon Ups S’mores Toffee-tastics 35% 21% 14% 9% 7% 6% 6% 2%

What you’ll need at a Girl Scout Cookie Booth ǅ 2-4 girls and 2 chaperones – one must be a registered and background checked Girl Scout! ǅ $40 in ones and fives. ǅ A fanny pack to keep the money safe. ǅ Table, two chairs, signs and other decorations. ǅ A credit card reader and smart phone. ǅ Troop Cookie Inventory. Using girl inventory can get complicated, so if you do this, make sure to keep detailed records. ǅ A copy of the Booth Sale Worksheet to document sales which can be found on our website or in the Program Manual. ǅ A copy of your eBudde documentation.

Basic Girl Scout Booth Manners 1. Check in with the store manager. Follow all instructions given. 2. Be respectful of the troop boothing before and after you. Don’t take sales after your shift ends. 3. Leave the site cleaner than when you found it. 4. Take empty boxes with you to recycle. 5. Have fun and enjoy the experience.

COOKIE PROGRAM MANUAL | 2020 SUPPLEMENT 9 Cookie Contests Cookie Flair! Girls love to sell cookies with different types of flair. You can “Bling your Booth,” dress up your wagon, or create a lemonade-style cookie stand. Make sure to take a picture and enter our contest! » One entry per girl, per cookie ‘style.’ 2020 CONTEST » Two winners per style will be randomly selected to win a $75 Council gift card. » Entries must include the girl, cookie signage and some bling. » See girlscoutsaz.org/cookie-contests to enter. Unleash your unique cookie business smarts » Entries may be shared on Product Program’s YouTube Channel, Council website, social media for a chance to WIN an epic trip to Orlando! or Girl Scout events.

Design a Patch Contest Enter the 2020 Cookie Pro contest today! Twenty-four lucky winners will go on an epic trip to exciting Orlando, Calling all artists! Design a Cookies for the Community patch and your creation just might be worn by Girl Scouts across the Council. Patches MUST be designed by the Florida, for full VIP access to G..R.L. 2020— girl entering the contest. How to enter: the largest event for girls in the world—as part of your... » Download the template from our website or draw a circle on a sheet of paper. » Designs must include the title, “Cookies for the Community,” and the year. » Designs may be done on the computer or by hand. ... » Designs may use up to four colors (white not included). » Patches with more than four colors will not be considered. » See girlscoutsaz.org/cookie-contests to submit the design. Leona Richter 2019 Cookies for the Community » Design will be scaled to a 3” patch. Patch Winner ! Mystery Houses Mystery Houses are homes hidden across the Council with a surprise waiting for the first lucky Enjoy admission to all conference activities and experiences, girl to sell cookies. If you find a Mystery House on your Walkabout let us know at girlscoutsaz.org/ cookie-contests. You must include the address of the house. Prizes include movie tickets, animal breakfast with Girl Scouts of the USA’s CEO, backstage plushes or Council gift cards. passes to celebrity speakers, and more!

Hints and locations can be found at http://bit.ly/mystery-house-clues. Winners must claim their prize by March 12, 2020. 24 winners nationwide!

Entries Due March 12, 2020 Learn more and enter:

e See our website girlscoutsaz.org/cookie-contests to enter. U s n a girlscouts.org/cookiepro l o h c rc k u ex l p Entries accepted February 1 to March 31, 2020 clu na siv tio e patch for op

10 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design, and Cookie Pro™ are owned by Girl Scouts of the USA. 2020 CONTEST

Unleash your unique cookie business smarts for a chance to WIN an epic trip to Orlando!

Enter the 2020 Cookie Pro contest today! Twenty-four lucky winners will go on an epic trip to exciting Orlando, Florida, for full VIP access to G..R.L. 2020— the largest event for girls in the world—as part of your......

Enjoy admission to all conference activities and experiences, breakfast with Girl Scouts of the USA’s CEO, backstage passes to celebrity speakers, and more! 24 winners nationwide!

Learn more and enter:

e U s n a girlscouts.org/cookiepro l o h c rc k u ex l p Entries accepted February 1 to March 31, 2020 clu na siv tio e patch for op

The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design, and Cookie Pro™ are owned by Girl Scouts of the USA. TROOP APP PLUS On-the-go support that’s friendly, plus powerful! The eBudde Troop App Plus provides helpful support for busy volunteers at every phase of the Girl Scout Cookie Program®. It has everything you need to manage orders on the go, all from your mobile phone or tablet!

YOUR COMMAND CENTER FOR THE GIRL SCOUT COOKIE PROGRAM®

My dashboard Track and place girl Cookie exchange Although a volunteer can manage the entire Log in at eBudde.littlebrownie.com Adding users From a single dashboard, view important orders and rewards Need extra cookies? With the app, it’s easy to • Your Cookie Manager will grant • Click on the “Settings” tab, then “Edit.” cookie season from the eBudde Troop App messages, review your calendar, access Enter and view the number of packages for fi nd troops in your area that have more than you access. • Enter email addresses of additional contact information and more! A streamlined each Girl Scout Cookie variety, amounts due they need, and you can contact them directly. Plus, you can use the desktop version of • You’ll receive a welcome email with users at the bottom of the page. menu makes navigation easy. and amounts paid for traditional and digital a login link. • Click “Update” to save. sales. Submit your fi nal initial order and eBudde if you prefer. At a glance, you can • Click the link and setup a new • eBudde will email the new user a link rewards to your council with just a touch. password, then click “Confi rm”. to sign in. get an overview of the whole system. • At the profi le screen, enter your Get help anytime Many volunteers use the desktop version to new password. Even when you’re out and get their bearings and enter initial data— about, you can get up to Set up your troop • Click the “Settings” tab, then speed on the ins and outs of the and then use the app for the remainder Girl Scout Cookie Program. Training videos “Edit Settings.” from Girl Scouts® Cookie VIP eTraining of the season. • Enter your troop’s package goal platform are built right into the app. You • Update the level of your troop if it’s can also use the app’s help feature to get not accurate. the answers you need. • Click “Opt out only” if your troop is Cadette or above and wants to receive additional proceeds in lieu of Available for download wherever you girl rewards. buy apps. • Click “Update” to save.

Many features, one sign-on eBudde’s single sign-on makes it easy to access all the tools Little Brownie has to oﬀ er. Just log into the Cookie Tech Portal and ﬁ nd all the resources you need.

12 All screens subject to change TROOP APP PLUS On-the-go support that’s friendly, plus powerful! The eBudde Troop App Plus provides helpful support for busy volunteers at every phase of the Girl Scout Cookie Program®. It has everything you need to manage orders on the go, all from your mobile phone or tablet!

YOUR COMMAND CENTER FOR THE GIRL SCOUT COOKIE PROGRAM®

Many features, one sign-on eBudde’s single sign-on makes it easy to access all the tools Little Brownie has to oﬀ er. Just log into the Cookie Tech Portal and ﬁ nd all the resources you need.

All screens subject to change 13 Want step-by-step help? Watch the eBudde™ Microburst Training videos on Little Brownie’s YouTube page.

AT-A-GLANCE GUIDE

This guide highlights the TAB DESCRIPTION most frequently used tabs DASHBOARD This is each troop’s default screen. This is where you’ll see in eBudde and what you can important messages from your council/service unit, as well as links do on each screen. to tools and resources you’ll need throughout the season.

CONTACTS From here, you can review contact info and click EDIT to make any changes.

SETTINGS You can do several things under this tab, including: • Edit troop info. • Enter number of girls selling and their package goals. • Opt-out of rewards for additional proﬁ ts. • Enter banking info.

GIRLS Here you can enter girls’ names, GSUSA ID and grade. You can also register girls and enter t-shirt sizes.

INITIAL ORDER This is where you enter your troop’s initial order by girl and additional cookies for booth sales. NOTE: Once orders are submitted here, they cannot be changed. Carefully review the totals before hitting SUBMIT ORDER.

REPORTS The reports tab allows troops to run two information reports: • The CUPBOARD report–shows a list of all open cupboards and their location/hours of operation. • The DELIVERY STATION report–shows a list of locations available for your troop to choose from for Initial Order Pickup.

SALES REPORT This report reviews all transactions for the troop, including: • Final package numbers • Receipts • Girl Scouts® Gift of Caring donations

HELP CENTER Find any additional information you may need here, including: • Council information • eBudde help • Links to Microburst Training videos

14 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. Want step-by-step help? Watch the eBudde™ Microburst Training videos on Little Brownie’s YouTube page.

AT-A-GLANCE GUIDE

CONTACTS From here, you can review contact info and click EDIT to make any changes.

GIRLS Here you can enter girls’ names, GSUSA ID and grade. You can also register girls and enter t-shirt sizes.

SALES REPORT This report reviews all transactions for the troop, including: • Final package numbers • Receipts • Girl Scouts® Gift of Caring donations

HELP CENTER Find any additional information you may need here, including: • Council information • eBudde help • Links to Microburst Training videos For the Record – Cookie Program Facts to Have in Your Back Pocket There are incorrect rumors about Girl Scouts that tend to resurface during cookie season, when we are most visible to the public. The most common misperceptions are about Girl Scouts’ relationship to Planned Parenthood, that girls/troops only receive a small portion of the cookie funds and that Girl Scouts and Boy Scouts are the same organization. Here are the facts:

»» Girl Scouts does not support Planned Parenthood in any way. Girl Scouts does not advocate one way or another on issues which we consider private issues and best handled by families. »» 100% of the cookie proceeds stay in Arizona Cactus-Pine Council to benefit local girls. Funds raised from the sale of cookies benefit all the Girl Scouts in our Council both directly and indirectly. Cookie proceeds are the largest source of income for Council’s girl programs, volunteer training, our facilities, four camp properties and the financial assistance that keeps Girl Scouting in Arizona available and affordable for all. »» Girl Scouts and Boy Scouts are two completely different organizations, each with a Congressional Charter. Girl Scouts serves girls in an all-girl, girl-led and supportive environment. Only Girl Scouts sell GS Cookies. We encourage all participating cookie program volunteers to review the facts on Girl Scouts, in relation to social issues and financials, in preparation for cookie season. You can find this information at girlscoutsaz.org/fortherecord.

These are not the topics we want to focus on during cookie season as it takes away from the girls and the important program pieces that are promoting positive learning. However, we think it is important troops are informed (and keep parents in the loop) so none of our members feel caught off guard if a misinformed customer approaches them.

If approached by misinformed customers: »» Please refer them to girlscoutsaz.org/fortherecord or Council Communications staff. »» Remind them our priority is to let the girls learn and have fun. Ask that adults keep adult conversations to themselves. Approaching girls with salacious materials at a cookie booth is not acceptable, should be reported to Council and will be investigated. »» Safety is important. We don’t want members putting themselves in an untenable situation. This is especially true if a person becomes agitated in conversation - please remove yourself and girls from the setting.

Why do some people voice concern about Girl Scout Cookies? In short, it’s because they’ve been fed false information about Girl Scouts and the Girl Scout Cookie Program. As a large and visible organization, Girl Scouts is occasionally a target for outside groups with clear agendas. Please encourage everyone to seek the facts at girlscoutsaz.org/fortherecord.

16 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. 1 What if you’re approached by an irate “What If?” customer(s)?

• Try to get a good look at the person in case you need to Scenarios describe them to security or the police. • If the situation calls for it, call 911 and alert security.

PRO TIP: Never argue or negatively engage with a customer. Try to stay calm. 2 3 What if someone asks you, What if someone makes you feel “What’s the difference between uncomfortable at the cookie booth? Girl Scouts and Boy Scouts?” • Depending on the circumstances, we want you to • Girl Scouts and Boy Scouts are two completely feel empowered to capture these individuals with different organizations. your smartphone’s video, photo, or audio recording • Girl Scouts leadership experience is designed with, by, capabilities to provide evidence to police or security. and for girls–every G.I.R.L.! And research shows there’s • Please try to remain calm and respectful at all times, no better place for her to discover her full potential. even when it might be difficult to do so. • Talk to cookie customers about what the Girl Scout experience has been like for you and your troop.

PRO TIP: Stay positive. Don’t put other organizations PRO TIP: Don’t engage with the person(s) or use hostile down. Just lift Girl Scouts up! language. Try to keep your cool and stay neutral. 4 5 What if someone steals money or What if a customer complains about cookies from the booth? where the cookie proceeds go?

• Try to get a good look at the offender so you can • You can say, “Girl Scout Cookie proceeds stay local describe them to security or the police. to power amazing adventures and life-changing • Call 911, and alert security (if applicable). opportunities for girls, such as STEM activities, trips, community projects, and charitable donations. The • Report any incidents to your council according to its more cookies you buy, the more you help the troop and guidelines. the girls’ success as they grow into strong leaders.”

PRO TIP: Always practice good listening skills before PRO TIP: Never attempt to physically recover stolen replying. Do not engage with someone if the situation items or confront a suspect. escalates.

COOKIE PROGRAM MANUAL | 2020 SUPPLEMENT 17

Cookie at a Glance Girl Scout Cookie Glossary Girl Scout Cookie Season 2020 (Jan 20 – March 1)

Cookie Cupboard: Locations around the Parent/Guardian Permission and Financial Girls have been selling cookies to support the Girl Scout experience for over 100 years! Along the way, they’ve Council where Troop Leaders and Independent Agreement: A form the girl’s parent or had fun, developed valuable life skills, and made their communities a better place! The Girl Scout Cookie Girl Members (IGMs) can pick up additional guardian must sign before she can participate Program is the largest girl-led business in the world, generating $790 million in annual sales nationally. cookies throughout the cookie season. These in the Girl Scout Cookie Program. are generally in a personal home and run by a PGA (Per Girl Average): The average number IMPORTANT SALE DATES: January 20 – March 1, 2020 Need help dedicated volunteer. DATES TROOP INITIAL ORDER DUE: December 15, 2019 Need more of cookies sold by each girl participating in the with your Troop cookies after METRO PHX COOKIE DELIVERY: January 18-19; exact date/ location TBD Initial Order? Cookie Finder: An app and website where cookie program. Girls without assigned cookies DIGITAL ORDER CARD (DOC) CLOSES: February 23, 2020 placing Troop customers can enter their zip code to find in eBudde are not included in the average. TROOPS SUBMIT FINAL REWARDS: March 8, 2020 See the Initial Order Initial Order? and ACH Calculator PARENT/GUARDIAN OUTSTANDING BALANCE FORM DUE: March 9, 2020 the nearest cookie booth. Only Cookie booths NO COOKIE See “Cookie Cupboard Program Credits: A reward option can be GIRL REWARDS ARRIVE: May/June bit.ly/initial-order- Info” section below entered into eBudde show up in Cookie Finder. SALES calculator used to pay for Girl Scout travel, membership, before ACH DATES: Cookies for the Community: A program at the Council Shop, and Girl Program, etc. IGM January 20! FEB 6: $1.00/pkg of cookies ordered in initial order and picked up at a cupboard through Feb 3 ($ due in account Feb 3) where customers can donate cookies. There girls earn additional Program Credits in lieu of FEB 20: $1.50/pkg of cookies ordered in initial order and picked up at a cupboard through Feb 15 ($ due in account Feb 20) are two Cookies for the Community options: troop proceeds. All Program Credits expire 15 MAR 12: Remaining amount due is withdrawn from the troop’s account ($ due into account Mar 9) Council Cookies for the Community and Troop months from date of issue. COOKIE Super Six Cookies ($5/box) Specialty Cookies ($6/box) LINE-UP Cookies for the Community. Thin Mints® (vegan) Do-si-dos® Tagalongs® Girl Scout S’mores® (Non-GMO) Self-Scheduled Booths: Booths that troops ® ® ® Council-Scheduled Booths: Booths scheduled have scheduled themselves. These booths are Lemon-Ups Samoas Trefoils Toffee-tastic™ (gluten-free) Our cookies are made by Little Brownie Bakers (www.littlebrowniebakers.com). Some Councils use a different baker, which is why by the Council, usually at the large grocery entered into eBudde by the troop and need the cookies have different names. Specialty cookies are available while supplies last. chains. The booth schedule was arranged with Council approval. GOALS & • Girl Participation Goal: 15+ packages their district offices. Troops may not contact 100% of cookie proceeds benefit Girl Scouts in our Council them for additional booths. Standabout: Lemonade-style stands located TROOP • Individual Girl Goal: determined by each girl on private, non-commercial property. They do PROCEEDS • Troop Goal: determined by troop TROOP PROCEEDS = $.90/ • Council Goal: 3,000,000+ packages Delivery (Cookie Delivery): When the cookies not need to be entered into eBudde. are delivered to the Service Units. In Metro SELLING Cookie Booths METHODS Walkabouts Standabouts Phoenix, delivery occurs over two days; and Troop Cookie App: A mobile app to access Self-Scheduled Council-Scheduled eBudde to select or delete booths, enter your troops are scheduled to pick up their cookies at Otherwise known as Otherwise known as These are booths that the These are booths that Council se- a designated date, time and location. initial order and more. “Door-to-Door” “Lemonade Stand” troop secures by contacting cures; they are open to all troops on the owner/manager directly. a 1st come, 1st served basis. Troop Product Manager: The Troop Product This is a stand that Digital Cookie/Digital Order (DOC): The Girl girls set up on private, Troops can self-schedule booths as Troops can sign up for these Scout platform where girls can set up their Manager leads the troop through the cookie non-commercial prop- soon as they have completed train- in eBudde™ and participate in ing. Enter booths into eBudde booth rounds to secure them. online business to sell cookies to friends and program and is responsible for financial erty to sell cookies to people as they pass by. as soon as possible to speed family. Girls can also use the DOC platform and product transactions, program logistics, up the approval process. Only select booths you know you can staff. to work through age-specific Cookie Badge and girl program. Best practices suggest this requirements. Credit card payments can be volunteer should not be the Troop Leader. COOKIE Pick up full cases of cookies or exchange unopened cases from a Cookie Cupboard. eBudde can now help you CUPBOARD network to exchange cookies. taken through the Digital Cookie app. Troop Product Manager Agreement: A INFO • Cookie Cupboards are located at the homes of volunteers; exact locations, hours, and inventory updates will eBudde: The online platform used to place the signed agreement between the Troop Product be listed in eBudde under the Cookie Cupboard tab. Submit your cupboard orders in eBudde 24-48 hours Troop Initial Order, manage troop inventory, Manager(s) and the Council accepting before you stop by the cupboard. assign cookies to girls, document payment responsibility to manage the cookie program, • There is also a Cookie Cupboard Warehouse at 3801 E Illini St, Phoenix, AZ 85040. Pick up LARGE orders from this cupboard. of cookies, schedule booths, and order Girl including all financial obligations. Volunteers Rewards. who have not signed the agreement should not DIGITAL With this platform, girls can earn cookie badges, use bar graphs and pie charts to map handle cookie money. COOKIE sales, highlight goals & service projects, and have a little fun playing games and Cookie sellers can use the Digital Initial Order Calculator: A calculator located cookie trivia! Walkabouts: Girls and chaperones walk The Digital Cookie Cookie Mobile App on our website that helps troops determine the Platform is where Girl All digital cookies are paid for online with a credit card. There are two ways they to accept credit number of cookies by flavor that they should around the neighborhood selling cookies door Scouts can build an can be delivered: cards during online cookie business make in their Initial Order. to door. 1. Cookies are shipped directly to customers – delivery charges apply walkabouts and 2. Girls can deliver cookies to local friends and family – no delivery charges in-person sales! apply; a parent must approve the transaction, or the sale will be declined

Cookies at a Glance was originally created by Paradise Hills! 20 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. Cookie at a Glance Girl Scout Cookie Season 2020 (Jan 20 – March 1)

Girls have been selling cookies to support the Girl Scout experience for over 100 years! Along the way, they’ve had fun, developed valuable life skills, and made their communities a better place! The Girl Scout Cookie Program is the largest girl-led business in the world, generating $790 million in annual sales nationally.

IMPORTANT SALE DATES: January 20 – March 1, 2020 Need help DATES TROOP INITIAL ORDER DUE: December 15, 2019 Need more with your Troop cookies after METRO PHX COOKIE DELIVERY: January 18-19; exact date/ location TBD Initial Order? DIGITAL ORDER CARD (DOC) CLOSES: February 23, 2020 placing Troop TROOPS SUBMIT FINAL REWARDS: March 8, 2020 See the Initial Order Initial Order? and ACH Calculator PARENT/GUARDIAN OUTSTANDING BALANCE FORM DUE: March 9, 2020 NO COOKIE See “Cookie Cupboard GIRL REWARDS ARRIVE: May/June bit.ly/initial-order- Info” section below SALES calculator before ACH DATES: January 20! FEB 6: $1.00/pkg of cookies ordered in initial order and picked up at a cupboard through Feb 3 ($ due in account Feb 3) FEB 20: $1.50/pkg of cookies ordered in initial order and picked up at a cupboard through Feb 15 ($ due in account Feb 20) MAR 12: Remaining amount due is withdrawn from the troop’s account ($ due into account Mar 9)

COOKIE Super Six Cookies ($5/box) Specialty Cookies ($6/box) LINE-UP Thin Mints® (vegan) Do-si-dos® Tagalongs® Girl Scout S’mores® (Non-GMO) Lemon-Ups® Samoas® Trefoils® Toffee-tastic™ (gluten-free) Our cookies are made by Little Brownie Bakers (www.littlebrowniebakers.com). Some Councils use a different baker, which is why the cookies have different names. Specialty cookies are available while supplies last.

GOALS & • Girl Participation Goal: 15+ packages 100% of cookie proceeds benefit Girl Scouts in our Council TROOP • Individual Girl Goal: determined by each girl PROCEEDS • Troop Goal: determined by troop TROOP PROCEEDS = $.90/ • Council Goal: 3,000,000+ packages

SELLING Cookie Booths METHODS Walkabouts Standabouts Self-Scheduled Council-Scheduled Otherwise known as Otherwise known as These are booths that the These are booths that Council se- “Door-to-Door” “Lemonade Stand” troop secures by contacting cures; they are open to all troops on the owner/manager directly. a 1st come, 1st served basis. This is a stand that girls set up on private, Troops can self-schedule booths as Troops can sign up for these non-commercial prop- soon as they have completed train- in eBudde™ and participate in erty to sell cookies to ing. Enter booths into eBudde booth rounds to secure them. people as they pass by. as soon as possible to speed up the approval process. Only select booths you know you can staff.

COOKIE Pick up full cases of cookies or exchange unopened cases from a Cookie Cupboard. eBudde can now help you CUPBOARD network to exchange cookies. INFO • Cookie Cupboards are located at the homes of volunteers; exact locations, hours, and inventory updates will be listed in eBudde under the Cookie Cupboard tab. Submit your cupboard orders in eBudde 24-48 hours before you stop by the cupboard. • There is also a Cookie Cupboard Warehouse at 3801 E Illini St, Phoenix, AZ 85040. Pick up LARGE orders from this cupboard. DIGITAL With this platform, girls can earn cookie badges, use bar graphs and pie charts to map COOKIE sales, highlight goals & service projects, and have a little fun playing games and Cookie sellers cookie trivia! can use the Digital The Digital Cookie Cookie Mobile App Platform is where Girl All digital cookies are paid for online with a credit card. There are two ways they to accept credit Scouts can build an can be delivered: cards during online cookie business 1. Cookies are shipped directly to customers – delivery charges apply walkabouts and 2. Girls can deliver cookies to local friends and family – no delivery charges in-person sales! apply; a parent must approve the transaction, or the sale will be declined

Cookies at a Glance was originally created by Paradise Hills! COOKIE PROGRAM MANUAL | 2020 SUPPLEMENT 21 EBUDDE™ eBudde™ (https://ebudde.littlebrownie.com) provides a variety of features for troops to track cookie sale information. Please view the eBudde webinar or consult the eBudde manual on www.girlscoutsaz.org for additional The platform to track information regarding eBudde. Get familiar with eBudde™ as soon as possible. sales, inventory & financials MEMBER LOGIN

COOKIES Some customers choose to buy cookies and donate them; these cookies are usually donated to our military, local FOR THE food banks and other non-profit organizations. COMMUNITY COUNCIL Cookies for the Community TROOP Cookies for the Community These are cookies that COUNCIL donates to community These are cookies that YOUR TROOP donates to a com- organizations on your behalf. munity organization directly. • Troops DO NOT need to have physical inventory of • Troops DO need to have physical inventory of these boxes at the end of cookie sales these boxes at the end of cookie sales • Troops DO NOT need to contact the organization to • Troops DO need to contact the organization to arrange the donation arrange the donation

COOKIE Cookie Flair! Design a Patch Cookie Pro CONTESTS Submit a picture of your cookie Design a 3” Cookies for the See page 11 of the supplement booth, wagon, or lemonade-style Community patch. Patches with manual for info on the EPIC stand: more than four colors (white not GSUSA 2020 Cookie Pro Contest! • One entry per girl per cookie included) will not be considered. ‘style’ • Entries must include the girl, cookie signage & some bling

ENTER ALL CONTESTS at: girlscoutsaz.org/cookie-contests Each contest above is a drawing. FIVE winners will be randomly selected to win a $75 Council Gift Card for each contest.

MYSTERY Mystery Houses are homes hidden across the Council that have a surprise waiting for the first lucky girl who asks HOUSES them to buy cookies. Prizes include movie tickets, animal plushes or Council Gift cards. Hints can be found at http://bit.ly/mystery-house-clues. GIRL Girls can earn Rewards or Program Credits. REWARDS • Rewards are cumulative and based on total number of packages sold • Program Credits can be used toward GS programs, camp, membership, and/or travel • All Program Credits expire 15 months after the date of issue • See cookie order form for additional details FINANCIAL • Do not accept bills over $20 INFO • Only accept checks from people you know WELL – troops are responsible for bounced checks & NSF fees • DO NOT co-mingle personal cash with cookie money BEST • Required: sign the Troop Product Manager Agreement (TPM) at http://bit.ly/troop-product-manager-agree- PRACTICES ment Pre-cookie sales • Required: have all parents sign the Parent/Guardian Financial Agreement (in cookie packet) • Check your troop roster; make sure all girls (and parents who wish to help) are registered with your troop • Watch the cookie training webinars on www.girlscoutsaz.org (listed under the Cookies+ tab) BEST • Do not give any one girl more than 120 boxes at any given time, until money has been turned in PRACTICES • Track troop inventory closely – cookies CANNOT be returned at the end of the sale Mid-cookie sales • Use the Troop-to-Troop Transfer Link at http://bit.ly/troop-to-troop BEFORE going to a Cookie Cupboard • Update eBudde regularly BEST • Reconcile eBudde and finances immediately Collect & deposit cookie $$ from • Celebrate the troop’s success! Let the girls vote on a fun activity PRACTICES girls OFTEN (weekly or more)! Post-cookie sales • Send “Thank You” notes to customers (and parents)! RESOURCES Visit www.girlscoutsaz.org to find LOTS of resources & webinars under the Cookies+ tab!!! Contact your Service Unit Cookie Team. Download the following Mobile Apps: Digital Cookie, eBudde Troop, Booth Sales Recorder

22 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. 2019-2020 | Girl Scouts–Arizona Cactus-Pine Initial Order Rewards EBUDDE™ eBudde™ (https://ebudde.littlebrownie.com) provides a variety of features for troops to track cookie sale Opt out! Opt out of rewards 175+ troop PGA information. Please view the eBudde webinar or consult the eBudde manual on www.girlscoutsaz.org for additional Girl Recognitions from 60 to 450 on Initial Order packages and choose 1 shirt per girl & 1 adult The platform to track information regarding eBudde. Get familiar with eBudde™ as soon as possible. a $50 Camp Voucher shirt per troop. Three towards 2020 Summer Bandana OR Butterfl y Headband & additional shirts may be sales, inventory Camp OR a pair of Participation Patch Toothbrush Case Magic Cloth ordered at $8 each. & financials MEMBER LOGIN customized Converse. 15+ packages 60+ packages 90+ packages Techie Reward Volunteer Reward COOKIES Some customers choose to buy cookies and donate them; these cookies are usually donated to our military, local FOR THE food banks and other non-profit organizations. Butterfl y Plush OR Water Disco Ball OR Infl atable Weekender Tote OR Shadow Cookie Techie Patch COMMUNITY Glow-in-the-Dark Butterfl y Journal OR T-Shirt OR Travel Case Bottle & Butterfl y Carabiner Ottoman & Butterfl y Pouch Box Bank & Necklace Fan COUNCIL Cookies for the Community TROOP Cookies for the Community $ $ Create a website and Volunteer Patch Disc AND Mini Plush 5 Program Credits OR 6 Program Credits $ $ $ OR 6 Program Credits OR 10 Program Credits OR 15 Program Credits send 25 unique emails 2 per troop These are cookies that COUNCIL donates to community These are cookies that YOUR TROOP donates to a com- 125+ packages 160+ packages 200+ packages 250+ packages 335+ packages 450+ packages organizations on your behalf. munity organization directly. Cookies for the Community Return Ticket to Sell 25 or more packages of CCC or • Troops DO NOT need to have physical inventory of • Troops DO need to have physical inventory of Hurricane participate in TCC Program to recieve a Harbor OR EXCLUSIVE girl-designed patch. See website for details. $ these boxes at the end of cookie sales these boxes at the end of cookie sales Super Sell Patch & 2 $20 Program 2 Tickets to Girl Scouts Experience 200 towards Staycation at Wild Hurricane Harbor Tickets Credits Goal Getter Patch & $125 Medieval Times in Flagstaff & Weekend 2020 Summer Horse Pass Sheraton • Troops DO NOT need to contact the organization to • Troops DO need to contact the organization to Summer 2020 OR $85 $ $ includes dinner and swimming, May 750+ towards 2020 Summer Camping June 2020 OR Camp OR 125 Summer 2020 OR 150 Family Cookie Pin $ $ Program Credits $ 2020 OR 25 Program Credits packages Camp OR 75 Program Credits 100 Program Credits Program Credits Program Credits arrange the donation arrange the donation 560+ packages 1,050+ packages 1,550+ packages 2,000+ packages 2,500+ packages 3,000+ packages Stop by the Council Shop to purchase the COOKIE Cookie Flair! Design a Patch Cookie Pro Starting at 5,200+ Top 5 Selling Girls new Cookie Pins. girls will earn $25 in will receive dinner with CONTESTS Program Credits for 2020 Cookie Boss Renee Submit a picture of your cookie Design a 3” Cookies for the See page 11 of the supplement every additional 200 Parsons & GSACPC CEO packages sold. Tamara Woodbury Council Travel Layaway booth, wagon, or lemonade-style Community patch. Patches with manual for info on the EPIC 2-night stay at Great Wolf May 2020 Dreaming of going to Italy, Greece, Paris Universal Studios & Lodge Summer 2020 OR National or Tokyo? Program Credits can be used beach day 2 reservations Camp Surf (Brownies & up) Convention and 2 Disney World Trip to New York City to pay for Council travel (up to 2 years in stand: more than four colors (white not GSUSA 2020 Cookie Pro Contest! All Rewards are subject to change. – Summer 2020 OR 2 reservations – Summer 2020 1-Day Hopper Tickets October 2020 2 reservations – Summer 2020 advance) See website for detailed description or apply towards your Lifetime $ $ $ By the Girl and Adult included) will not be considered. 200 Program Credits OR 250 Program Credits OR $300 Program Credits OR 350 Program Credits of all items and reward details. Membership. Program Credits must be redeemed • One entry per girl per cookie 3,500+ packages 4,000+ packages 4,500+ packages 5,000+ packages Advisory Committees. Rewards are cumulative. before the expiration date. See our website for details. ‘style’ • Entries must include the girl, cookie signage & some bling

ENTER ALL CONTESTS at: girlscoutsaz.org/cookie-contests Each contest above is a drawing. FIVE winners will be randomly selected to win a $75 Council Gift Card for each contest. The Girl Scout Law for Volunteers MYSTERY Mystery Houses are homes hidden across the Council that have a surprise waiting for the first lucky girl who asks We believe the Girl Scout Law is the best guide as we lead girls through the cookie program. HOUSES them to buy cookies. Prizes include movie tickets, animal plushes or Council Gift cards. Hints can be found at http://bit.ly/mystery-house-clues. »» I am HONEST – I follow all the dates, deadlines and financial obligations for the cookie program. GIRL Girls can earn Rewards or Program Credits. REWARDS • Rewards are cumulative and based on total number of packages sold »» I am FAIR – I ensure all girls have the opportunity to participate in the cookie program. • Program Credits can be used toward GS programs, camp, membership, and/or travel • All Program Credits expire 15 months after the date of issue »» I am FRIENDLY – I show compassion and empathy for all those I meet. • See cookie order form for additional details »» I am HELPFUL – I serve as a resource for parents and my sister volunteers. FINANCIAL • Do not accept bills over $20 INFO • Only accept checks from people you know WELL – troops are responsible for bounced checks & NSF fees »» I am CONSIDERATE – I share our unused cookie booths with other troops. • DO NOT co-mingle personal cash with cookie money »» I am CARING – I thank parents and volunteers for their time and hard work. BEST • Required: sign the Troop Product Manager Agreement (TPM) at http://bit.ly/troop-product-manager-agree- PRACTICES ment »» I am COURAGEOUS – I choose to take the high road in my dealings with others. Pre-cookie sales • Required: have all parents sign the Parent/Guardian Financial Agreement (in cookie packet) • Check your troop roster; make sure all girls (and parents who wish to help) are registered with your troop »» I am STRONG – I strive to meet my responsibilities and ask for help when I need it. • Watch the cookie training webinars on www.girlscoutsaz.org (listed under the Cookies+ tab) »» I am RESPONSIBLE FOR WHAT I SAY AND DO – I am a good role model for others. BEST • Do not give any one girl more than 120 boxes at any given time, until money has been turned in PRACTICES • Track troop inventory closely – cookies CANNOT be returned at the end of the sale »» I RESPECT MYSELF AND OTHERS – I am polite and encourage girls to be the same. Mid-cookie sales • Use the Troop-to-Troop Transfer Link at http://bit.ly/troop-to-troop BEFORE going to a Cookie Cupboard • Update eBudde regularly »» I RESPECT AUTHORITY – I respect the retailers who allow us to sell at their businesses and remind BEST • Reconcile eBudde and finances immediately Collect & deposit cookie $$ from others it is a privilege to do so. • Celebrate the troop’s success! Let the girls vote on a fun activity PRACTICES girls OFTEN (weekly or more)! Post-cookie sales • Send “Thank You” notes to customers (and parents)! »» I USE RESOURCES WISELY – I rely on the expertise of others. RESOURCES Visit www.girlscoutsaz.org to find LOTS of resources & webinars under the Cookies+ tab!!! Contact your Service Unit »» I MAKE THE WORLD A BETTER PLACE – I encourage girls to participate and promote Cookies Cookie Team. Download the following Mobile Apps: Digital Cookie, eBudde Troop, Booth Sales Recorder for the Community. »» I am A SISTER TO EVERY GIRL SCOUT – I remember the cookie program provides life changing experiences for all the girls in our council and makes Girl Scouting possible tomorrow.

COOKIE PROGRAM MANUAL | 2020 SUPPLEMENT 23 119 E Coronado Road Phoenix, AZ 85004 602.452.7000 | 800.352.6133 girlscoutsaz.org