RoomMaster® Complete Pricing, “Plus” Product Enhancement Notification Revision
Apollo® Focalpoint® Users Who: A separate advisory is being issued for Galileo® system users and Structured Data (i.e., Jumpstart, XMLSelect and Galileo Web Services) customers.
Enhancements to RoomMaster® Complete Pricing and Associated What: Room, Rate and Rule Data Where: Worldwide
Early Access: TBD – targeting May 2, 2007 When: (Previous date was April, 16, 2007) General Release: June 22, 2007
Become familiar with enhancement. Advise hotel screen scraper customers that new formats and screen changes are effective with Action Required: this enhancement. A minor change to text in the Extended hotel segment Itinerary and History display changed from last issue. The changed text is highlighted in green in the attached
90 Day Advisory: Issued March 15, 2007
Contact: Your Galileo Account Manager
© 2007 Galileo International, L.L.C. All rights reserved. Information in this document is subject to change without notice. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose without the written permission of Galileo International. All screen examples and other inserts associated with system output are provided for illustration purposes only. They are not meant to represent actual screen responses, rates, etc.
Galileo International may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written license agreement from Galileo International. All other companies and product names are trademarks or registered trademarks of their respective holders.
Hotel Complete Pricing Plus Product Advisory – March 14, 2007 – All Audiences Page: 1
Overview: Complete Pricing RoomMaster® Complete Pricing was introduced in early 2005. Complete Pricing provides travel agents with the total cost of a stay (the “Complete Price”) on the Complete Availability (HOC) response for participating suppliers. The Complete Price includes all rate changes, taxes and surcharges for the entire stay. We now have 80 Complete Pricing participants. For the most current list of Complete Pricing Participants, see S*HTL/COMPLETE PRICING
Complete Pricing meets the needs of both leisure and corporate agents and travelers to understand the Complete Price of a stay – so that there are no surprises at check out when taxes, surcharges and other fees are added to the total cost of stay. However, there are some costs that Complete Pricing does not capture that can be incurred – especially by the leisure traveler – these are the “Extra Options” costs (i.e., children, roll aways, cribs). Today, these items are currently requested in the sell and then any associated cost confirmed in the sell response received form the hotel.
To address this situation – Complete Pricing has been taken to the next level - Complete Pricing Plus!
Complete Pricing Plus Complete Pricing Plus is the next generation of Complete Pricing. The “Plus” in Complete Pricing, not only encompasses enhanced pricing on HOC to include the Extra Option costs - but the “Plus” also includes providing enhanced Rate, Rule and leisure focused Room data during the booking process and then storing this enhanced data in the booking (PNR/BF) for future reference.
Following is a high level summary of the “Plus” that will be returned from Complete Pricing Plus suppliers.
Plus = Enhanced Rate Data • Extra Options Pricing on Complete Availability (HOC) – a Complete Price Plus will include not only rate changes, taxes and surcharges, but also any Extra Options charges for children, cribs, extra bedding when applicable and specified by the travel agent in the availability request. • Complete Pricing Detail on Rules display (HOV) – a detailed breakout of the Complete Price Plus will be available in the HOV.
Plus = Enhanced Room Data – formatted data identifying key room features that are especially important to a leisure customer will be available in the HOV. This key room data includes: • Room View • Meal Inclusion • Bedding Configuration • Smoking/Nonsmoking
Plus = Enhanced Rule Data • New HOC Guarantee, Deposit, Prepayment Indicator • New HOV Policy Data - the HOV display will contain the following new formatted data. o Guarantee/Deposit policy o Cancel policy o Indicator if credentials are required o Indicator if the rate is commissionable
Plus = Storage of Key Room, Rate, Rule Data in PNR/BF - the Complete Price Plus, along with many of the new formatted room, rate and rule data elements noted above will be stored in the Extended Hotel Segment which is displayable via *I. Scope: It is important to note that the enhancements in this advisory are applicable only to:
Complete Pricing Plus Participating Hotel Suppliers - Supranational (SX) and its associated chain Columbus Reservation Service (BX), will be the Complete Pricing Plus launch partners. Other suppliers are expected to participate in the coming months. Only data returned from these suppliers will reflect the Complete Pricing Plus enhancements.
Hotel Complete Pricing Plus Product Advisory – March 14, 2007 – All Audiences Page: 2
Focalpoint Desktop – enhancements described in this advisory are applicable to Focalpoint® only. Complete Pricing Plus enhancements to API products are more extensive than Focalpoint. A separate advisory is being created for these users and will be issued shortly.
Viewpoint™ - Complete Price Plus is being incorporated into the next version of Viewpoint (Viewpoint 5.0) which will be released as part of Galileo DesktopSM 2.0. Viewpoint will support all of the new enhancements available via Focalpoint – but additionally, the HOC display is being enhanced to enable display of the key room, rule and rate data for each rate/room item on the HOC. Current versions of Viewpoint will not have access to the new pricing qualifiers, but will continue to support the display of the Complete Price in the Itinerary display.
Background: The Complete Pricing enhancements were driven by feedback from travel agents, Web service customers and hotel suppliers that indicated that GDSs and on-line sites, in general, do not adequately support the search and booking of leisure hotel products: Common issues cited included:
• The complete price of a stay is often not known until after the sell, especially if it involves children, extra adults or extra beds. • Room view and meal attributes of a booking are often not known and/or cannot be confirmed or stored as part of the booking. • Deposit, Guarantee or Prepayment identifiers cannot be determined “at a glance” from an HOC display. It is necessary to request an HOV display for each rate item to assess if Deposit or Prepayment is required. • 3rd party sites using GDS data have difficulty differentiating retail rates from credential rates in the HOC response - and thus cannot adequately filter out rates for which their customers would not be eligible. • 3rd party sites have a need for additional rate detail on the HOC response (i.e., rate per night, total taxes).
While both Galileo and Hotel suppliers were anxious to address these distribution issues, some of the items require significant changes to the suppliers’ Central Reservation System (CRS). As a result, the project and divided into 2 releases to better match the immediate and future capabilities of the suppliers:
Release 1 Scope: Enhance HOC to support Complete Pricing. The Complete Price represents the cost for the entire stay including all rate changes, taxes and surcharges.
Delivery: Implemented Q1 2005; Galileo now has 80 hotel chain Complete Pricing participants. See S*HTL/COMPLETE PRICING for a list of Complete Pricing participants.
Release 2 Scope: Further enhance Complete Pricing to reflect the cost of children extra adults, cribs, roll aways, as applicable –a ‘Complete Price Plus’. Also enhance Room, Rate and Rule data to better support leisure users’ needs.
Delivery: Complete Pricing Plus will implement June22, 2007 on Apollo®. • Initial launch partners are: Supranational (SX) and Columbus Reservation Service (BX). As chains are certified/implemented, they will be listed in S*HTL/COMPLETE PRICING PLUS Benefits: Following are just some of the benefits travel agents will realize from Complete Pricing Plus:
Increased Efficiency – the business process of selecting and booking the best hotel product (room and rate) for a leisure customers becomes more efficient when it involves a Complete Pricing Plus (CPP) supplier as much of the data they need is either in the HOC or HOV response.
• Extra Options Cost is Included in HOC Complete Price Plus Rate - without Complete Pricing Plus agent needs to make additional entries (HOV and/or sell) to identify and confirm cost of Extra Options.
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• Validation of Extra Options - Complete Pricing Plus participants validate if a room supports the bedding/occupancy Extra Options requested in the returned HOC response. – rather than the agent finding out at sell time. • Validation of Bedding Configuration – Complete Pricing Plus participants validate bedding configuration requested in the returned availability response. • Key Room Data Contained in HOV and Confirmed in Segment - without Complete Pricing Plus, agent was often required to call property to confirm that critical room requirements were met /included (i.e., ocean view, specific bedding, meals etc.), so there were no surprises upon arrival at property. Now this data is available in the HOV and then is stored in the Extended Hotel Segment. • Reduced Sell Errors – HOC indicators tell agent at a glance, if rate requires a deposit, prepayment, etc. Agent can then use correct format at sell and reduce errors.
Reduced Customer Service Issues • Confirmed Rate impact of children or extra beds, reduces surprises at property. • Identification/confirmation and storage of key room, rate and rule data in PNR mitigates many potential customer service Enhancement Description: The following section provides an overview of the enhancement and some screen shots. For greater detail on possible scenarios, screen changes, errors, etc., see the Enhancement Detail section
For the Focalpoint user – this enhancement will have an impact in the following areas
• New Pricing Qualifiers – This enhancement introduces new cryptic formats for the pricing qualifiers that convey to a Complete Price Plus participant, of any children, extra adults or rollaway/crib bedding requirements that should be validated for a specific room and included in the total cost of the stay (Complete Price Plus). New pricing qualifiers are: Item Format Example Number of Children and Ages /CH-2A9A11 HOA2DECDISNEYWORLD2/CH- 2 Children,: Age 9 and 2A9A11 11 Roll Away (Adult) /RA-1 HOA2DECORD4/RA-1 Roll Away (Child) /RC-1 HOI2DECDEN2/RC-1 Crib /CR-1 HOC2DEC12345/2/CH-2A1A5/CR-1 Number of Adults (can now be more /6 HOC2DEC23444/6 than 4)
The new pricing qualifiers can be included on an Index (HOI), Shopping Availability (HOA) or Complete Availability (HOC) request:
HOI, HOA - If entered on an HOI or HOA request, they are not sent to the supplier. Qualifiers remain dormant until a follow-on HOC is requested. HOC – The pricing qualifiers are sent to the Complete Pricing Plus Participant. The returned response reflects if the qualifiers were included in the returned rates.
• Re-emphasis of Room/Bedding Qualifier – with the advent of Inside Availability, suppliers began de-emphasizing the Room/Bedding qualifier because the codes used by travel agents/GDS often did not match the ones they use in their CRS and returned in the availability response. Due to the importance of bedding size/configuration, especially to the leisure traveler, we are asking Complete Price Plus participants to validate room/bedding requests. Suppliers will use the matched indicator to identify if the bedding configuration of a specific room, matches the request. The cryptic format of the Room/Bedding qualifier remains unchanged: 1st character – Room Quality, 2nd character – # of beds. 3rd character – size of bed A wildcard (“*”) can be used in place of any one or 2 characters Example: /B-*2Q – request for a Room of any Quality with 2 Queen Beds /B-C2K – a “C” quality room with 2 King beds /B-**K – any quality room with any number of King beds
Hotel Complete Pricing Plus Product Advisory – March 14, 2007 – All Audiences Page: 4
• New HOC Display Data – following are updates to the HOC response with this enhancement. A screen example follows: o Approximate Total Plus Indicator (AP) – identifies if a rate has been validated and includes any costs associated with specified pricing qualifiers.
o HOC Matched Indicator – If Pricing or Room/Bedding qualifiers were included in the request, a Complete Pricing Plus participant will identify which rate items returned in the HOC match the requested qualifiers and they will also include any applicable cost in a Complete Price Plus. If Pricing Qualifiers were included in the HOC request and a hotel supplier was not a Complete Pricing Plus participant, an alert will display to the agent “Qualifiers Not Validated.”
o New HOC Deposit/Guarantee/Prepayment Indicators (G, D or P) - an HOC response returned from a Complete Pricing Plus participant will identify for each rate, if a Deposit, Guarantee or Prepayment is required. *HOC INSIDE* 15JUL-16JUL/2 ** RATES PERTAIN TO 2 ADULTS **
REF NIGHTLY XX 13333 THE HOTEL RATE APPROX TTL 1 2400.00 G DKK 2450.00 DKK AP MATCHED:CH/CR STANDARD RATE STANDARD ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED 2 2500.00 G DKK 2530.00 DKK AP MATCHED:CH STANDARD RATE SUPERIOR ROOM – TWO TWIN BED BREAKFAST, TAX AND SERVICE INCLUDED 3 2500.00 G DKK 2530.00 DKK MATCHED:NONE STANDARD RATE SUPERIOR ROOM – ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED (Not an actual screen display, but illustration Of MATCHED: fields
• New HOV Display Data - following are updates to the HOV response from Complete Pricing Plus suppliers with this enhancement. A screen example follows: • New HOV Room Data - the HOV data has been enhanced to support the following data returned from Complete Pricing Plus participants, when known: o Room View o Meals included in rate (if applicable) o Bedding Configuration – number and size of beds o Smoking or Non Smoking
• New HOV Rule Data o Credentials – if required to book rate o Commissionable – if rate is commissionable o Rate Category – rate category of rate (corporate, military, senior, etc.) o Cancel Policy – formatted cancel policy o Deposit/Guarantee/Prepayment Policy – formatted policy
• New HOV Rate Data o Breakout of Rate Components – breakout of Extra Option Charges, Taxes, etc.
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**HOV1 INSIDE AVAILABILITY** SX 13392 GRAND HOTEL ADDRESS: VESTERBROGADE 9 PHONE: 4533276900 COPENHAGEN V 1620 DK/M FAX: 4533276901 *RATE* THIS RATE APPLIES TO 3 ADULTS PLUS TAXES,SURCHARGE,EXTRA CHARGES A2TCOR DELUXE ROOM / TWO SINGLE BEDS CORPORATE PREFERRED RATE BREAKFAST, TAX AND SERVICE INCLUDED DKK 4800.00 FROM 25JAN07 FOR 01 NIGHT 4000.00 FROM 26JAN07 FOR 03 NIGHTS 4800.00 FROM 29JAN07 FOR 01 NIGHT 21600.00 SUB-TOTAL FOR LENGTH OF STAY 33500.00 APPROX-TTL PLUS PER ROOM >HOV*PD >01INSIDE. >HOV. >HOC*R >HOA*R > ______HOV1 SX 13392 4800.00 STANDARD RATE TOTAL TAXES- 7100.00DKK TOTAL SURCHARGES- 4150.00DKK EXTRA OPTION PER NIGHT PER ITEM RATES: ADULTS- 700.00 CHILDREN- 500.00 ADULT ROLLAWAY- 700.00 CHILD ROLLAWAY- 500.00 *RULE* DEPOSIT REQUIRED ACCEPTED CREDIT CARDS - AX DC EC VI MC JC CB AC CA REFUNDABLE CANCEL WITHOUT PENALTY BY – DEC 14 2006 AT 1500 LOCAL HOTEL TIME CANCEL PENALTY AMOUNT - 1500.00DKK BEDDING - 1DOUBLE BED COMMISSIONABLE Y SMOKING >HOV*PD >HOV*PU >01INSIDE. >HOV. >HOC*R >HOA*R > ______HOV1 SX 13392 4800.00 STANDARD RATE ROOM VIEW - LAKE MEAL INCLUDED -BREAKFAST - BUFFET BREAKFAST CREDENTIALS REQUIRED: N BREAKFAST, TAX AND SERVICE INCLUDED 10 PER CENT COMM BUFFET BREAKFAST IS INCLUDED IN THE RATE ROOM IS FOR TWO PEOPLE BUT CAN TAKE ONE EXTRA PERSON AT A COST STANDARD ROOM WITH ONE EUROPEAN SIZE DOUBLE BED ROOM IS FULLY EQUIPPED. **** ROOM AMENITIES **** BATHTUB ON REQ SATELITE CHANNELS SHOWER
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Store Key Room, Rule, Rate Data in PNR/BF – the key data identified above will be returned in the sell “vapor message” received from the Complete Pricing Plus participant, and then stored in the Extended Hotel Segment, which is displayable via *I. Following is an example of the display of the data in the Extended Hotel Segment.
*I 1 HHL SX SS1 CPH 11JUN-16JUN 5NT 13392 GRAND HOTEL 1C1DRAC -3/RG-DKK4000.00/AGT14541741/G-DPSTCASH/RA800.00-1/RC600 .00-1/CR0.00-1/NM-FLAHERTY TESTING/CF-SXAH005564 * APPROXIMATE TOTAL PLUS RATE - 29500.00DKK TOTAL TAX - 6000.00DKK TOTAL SURCHARGES - 3500.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST NUMBER OF CHILDREN - 2 AGES OF CHILDREN - 5 1 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO )>MD
APPROXIMATE TOTAL PLUS RATE - 29500.00DKK TOTAL TAX - 6000.00DKK TOTAL SURCHARGES - 3500.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST NUMBER OF CHILDREN - 2 AGES OF CHILDREN - 5 1 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO CANCEL WITHOUT PENALTY BY - APR 12 2007 1500 LOCAL HOTEL TIME CANCEL PENALTY AMOUNT - 1500.00DKK DEPOSIT REQUIRED
• Galileo ViewtripSM, MIR and Itinerary - support the display of Complete Price Plus Enhancement Details: Please see the Appendix for more detailed information regarding this enhancement, especially related to new formats and Focalpoint® screen changes that would be needed by screen scrapers
Frequently Asked Questions:
Early Access Q What is it? A Early Access was developed so that agents that are not impacted by screen changes, can choose to have access to an enhancement before the end of the 90 day notification period. Providing Early Access for Complete Pricing Plus, requires Galileo and participating suppliers to run two versions of code simultaneously, which can add technical complexity. We are currently working with the launch suppliers to determine if they will be able to support Early Access.
Q How will an agent know if Early Access will be offered? A The hotel portion of the Galileo 360 Portal will post an update regarding the status of Early Access for Complete Pricing Plus. Check the portal on/after April 16th for an update. We are currently optimistic and are thus targeting an Early Access date of May 2. However, please note that there is a possibility that Early Access could be further delayed or not happen at all.
Hotel Complete Pricing Plus Product Advisory – March 14, 2007 – All Audiences Page: 7
Q If offered, how does an agent get Early Access? A If Early Access becomes available, the Complete Pricing Plus posting in the Galileo 360 Portal will provide agents with a link to a page where they provide their name and email address to request that the AAT setting be updated to turn on or turn off access to the enhancement.
If agency does not choose to get “Early Access,” they will automatically receive access to Complete Pricing Plus on June 22, 2007, allowing for a 90 day notification period.
Q. Why doesn’t the Focalpoint® Complete Availability (HOC) response screen display the new enhanced room/rate/rule information that is available through structured data (i.e., data on room view, meals, commissionable indicator, etc.). A. Due to the size screen limitations of the Focalpoint screen, it would not have been possible to display and maintain the same number of rate items, thus the decision was made to provide this new data on the Focalpoint Rules display. Additionally, the next version of Viewpoint™ (Viewpoint 5.0 - available in the upcoming Galileo DesktopSM 2.0) will make this new data available on the Complete Availability display.
Q. Is the Complete Price/Complete Price Plus guaranteed? A. Hotel chains stand behind the rates that they distribute through RoomMaster®, as long as the information provided by the agent is accurate. However, the portion of the rate over which the supplier does not have any control (taxes, surcharges, etc.) may change and the customer would be required to pay for any changes to this portion of the Complete price/Complete Price+
Q Could you please provide some additional information about the launch partners, Supranational and its affiliated chain? A Supranational Hotels (SX) - is a large representation company with a portfolio of 507 properties located worldwide under the SX chain code Their affiliated company, Columbus Reservation Service (BX) - represents approximately 374 properties in Denmark, United Kingdom, Germany, Uruguay, Argentina, Mozambique, Portugal, Chile, Ukraine, Brazil, Columbia, Bosnia, China, Herzegovina.
Additional information can be obtained by viewing their chain keyword data in RoomMaster
Q. What training materials are being updated to reflect this new enhancement? A. The following has been updated to support this enhancement: • “Selling Hotels in Focalpoint” Quick Reference Document, located in the Galileo 360 learning area of the Galileo 360 Portal. • In Apollo, see HELP ENHANCE-HOTEL CP PLUS
Other hotel related training materials will be updated to reflect Complete Pricing Plus, in its normal update cycle.
Q. If pricing qualifiers were added to an HOA request - but the property that is eventually booked is not a Complete Pricing Plus participant – will the pricing qualifiers previously entered be added automatically to the sell request as Extra option Charges? A.. No, the agent will need to add the applicable extra option fields to the Sell.
References: Complete Pricing Plus Additional Detail - See Appendix List of CP1 and CP2 participants – display the following Pro-files: S*HTL/COMPLETE PRICING S*HTL/COMPLETE PRICING PLUS
Contact: Your Apollo Sales Executive
Hotel Complete Pricing Plus Product Advisory – March 14, 2007 – All Audiences Page: 8
Appendix
Enhancement Detail This enhancement introduces Complete Pricing Plus - the next generation of Complete Pricing. The “Plus” in Complete Pricing, not only encompasses enhanced pricing on Complete Availability to include the Extra Option costs - but the “Plus” also includes providing enhanced Rate, Rule and leisure focused Room data during the booking process and then storing the data in the booking (PNR/BF) for future reference.
The enhancements detailed in this advisory are applicable to the Apollo Focalpoint platform only. Separate advisories were developed for Galileo® system and Structured Data users.
Participation Requirements -Complete Price Plus Participation – The Hotel supplier MUST support the following in order to participate in Complete Pricing Plus: • Implemented Triples and Quads (support an availability request for 3rd and/or 4th person occupancy in an availability call). • Be able to support the return of a Complete Price Plus rate on the HOC, HOV and in the Sell with the support of AT LEAST one of the new enhanced pricing qualifiers. • Must be able to return, at a minimum, the mandatory data indicators, rate category codes and additional charge formatted fields.
Our Hotel supplier launch partner will be Supranational Hotels, chain code SX (approximately 507 hotel properties), Columbus Reservation Service, chain code BX (approximately 374 hotel properties), with other hotel chains to follow.
For a complete list of terms and definitions specific to this advisory, please see the Glossary
Hotel Index and Hotel Availability (HOI and HOA) There have been no changes made to the HOI and HOA functions for this project. The new pricing qualifiers that have been created will be allowed as dormant input data on the HOI and HOA and will be carried on in subsequent follow-on entries.
The following examples show the new pricing qualifiers broken out with field explanations. The same information can be included in an HOI and HOA.
HOI22NOVCHI3/CH-2A5A2/B-*1K/CR-1/RA-1/RC-1
HOI Hotel Index Request 22NOV Date CHI City (Chicago) 3 Number of Adults CH-2 Number of Children (2) A5A2 Ages of Children (5 and 2) B-*1K Bedding Request – Wildcard on Room Quality, 1 King Bed CR-1 Crib Request (1) RA-1 Rollaway (adult) Request (1) RC-1 Rollaway (child) Request (1)
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HOA22NOVCHI3/CH-2A5A2/B-*1K/CR-1/RA-1/RC-1
HOA Hotel Availability Request 22NOV Date CHI City (Chicago) 3 Number of Adults CH-2 Number of Children (2) A5A2 Ages of Children (5 and 2) B-*1K Bedding Request – Wildcard on Room Quality, 1 King Bed CR-1 Crib Request (1) RA-1 Rollaway (adult) Request (1) RC-1 Rollaway (child) Request (1)
This HOI request includes the new pricing fields -3 adults, Adult Rollaway, 2 children, ages 5 and 1) >HOI22JAN-1NTCOPENHAGEN/3/RA-1/CH-2A5A1/D-30M COPENHAGEN LOCATION MI DIR 1 !SH SCANDIC SYDHAVEN S SYDHAVNEN CENTER 2SW 2 !SH SCANDIC COPENHAGE C VESTER SUGADE 6 0W 3 !WW HOTEL FOX C COPENHAGEN DK 0NW 4 !RD RD SAS FALCONER C COPENHAGEN F DK 2W 5 !BX HOTEL TIFFANY C COLBJORNSENSGADE 28 1SW 6 UI ASCOT HOTEL COPENHA C STUDIESTRAEDE 61 0NW 7 !RT MERCURE COPENHAGEN C COPENHAGEN DK 0NW 8 !RT SOFITEL COPENHAGEN C COPENHAGEN DK 0SW >HOI*PD >HOC... > ______COPENHAGEN LOCATION MI DIR 9 !SX GRAND HOTEL C VESTERBROGADE 9A 0SW 10 UI SELANDIA HOTEL C 12 HELGOLANDSGADE 1SW 11 CI COMFORT HOTEL EXCEL C COLBJORNSENSGADE 4-8 1SW 12 NT HOTEL EXCELSIOR C COLBJOERNSENSGADE 4 1SW 13 !WW IBSENS HOTEL C COPENHAGEN DK 1N 14 !SX IMPERIAL HOTEL C VESTER FARIMAGSGADE 0W 15 !MC MARRIOTT COPENHAGEN C COPENHAGEN DK 1SW 16 WV SAVOY HOTEL C VESTERBROGADE 34 1W 17 IQ AVENUE HOTEL C ABOULEVARD 29 0N >HOI*PD >HOI*PU >HOC... > A subsequent HOA will carry over the pricing qualifiers included in the HOI. However, the HOA rates do not reflect the entered pricing qualifiers. Pricing qualifiers are not sent to a Complete Pricing Plus Supplier until the HOC request.
HOA9 >HOA22JAN-1NT/13392/3/R-COPENHAGEN/RA-1/CH-2A5A1/D-30M COPENHAGEN 22JAN-23JAN 1NT 3ADULT MI 1 A !SX GRAND HOTEL VESTERBROGADE 9A 0SW 2600.00-2800.00 DKK >HOC... >HOD... >HOA*WEB HOTEL >
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A subsequent HOC from the HOA will pass on the same pricing qualifiers and the rates will reflect those that matched. Highlighted areas below include: Reflecting the number of people (3 adults) Guarantee/Deposit/Prepayment indicator (D-Deposit) Pricing Indicator – AP-Complete Price Plus Matched qualifiers – lists those requested pricing qualifiers included in the rate
HOC1 *HOC INSIDE* 22JAN-23JAN/3 ** RATES PERTAIN TO 3 ADULTS **
REF NIGHTLY SX 13392 GRAND HOTEL RATE APPROX TTL 1 4300.00 D DKK 4300.00 DKK AP MATCHED:CH/RA CORPORATE PREFERRED RATE DELUXE ROOM - TWO SINGLE BEDS BREAKFAST, TAX AND SERVICE INCLUDED 2 4600.00 D DKK 6785.00 DKK AP MATCHED:CH/RA STANDARD RATE STANDARD ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED >HOC*PD >01INSIDE. >HOV. >HOA*R >
Hotel Complete Availability (HOC) All aspects of the HOC transaction (input, processing, response) have been enhanced to support Complete Price Plus.
Input – New Pricing Qualifiers The agent will now have the ability to specify Extra Options requirements (children, extra adults, roll aways, cribs) in the availability request by using the new pricing qualifiers. The pricing qualifiers include: • Number of Adults – Complete Pricing Plus will allow pricing more than 4 adults in a room/accommodation. Prior to Complete Price, a maximum of 4 adults could be priced in the HOA/HOC rate returned. • Number of children and their ages • Bedding configuration – while this exists today, Complete Pricing Plus is re-emphasizing this important qualifier. The Complete Pricing Plus participant will validate this qualifier for each room/rate in the returned HOC. The format of the qualifier remains unchanged: • Extra bedding (roll aways, cribs)
Processing Only suppliers that are Complete Pricing Plus participants can/will return a Complete Price Plus. Participating suppliers should undergo the following processing when they receive the new pricing qualifiers in the HOC availability request. • Return only rooms that support the number of adults/children included in the request (unless no rooms at property support the stated requirements) • Return only rooms that support the bedding/extra bedding requested (unless no rooms at property support the stated requirements) • Include the cost of specified extra options in the Complete Price Plus. • Identify Extra Options that were included in the Complete Price Plus via the Matched indicators • Return appropriate rate pricing indicator (AT or AP, as applicable) • Process other qualifiers (multi-level) etc. as today.
Output – Enhanced HOC To support Complete Pricing Plus, the HOC screen has been updated to identify: • a Complete Price Plus rate via an “AP” indicator • Deposit, Guarantee, Prepayment indicator • Complete Price Plus “match” indicators
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If pricing qualifiers are included in an HOC request for a supplier that is not a Complete Pricing Plus participant, and alert will be displayed to advise agent.
Following are several scenarios illustrating impact of this enhancement on HOC.
HOC Scenario #1:
Input: HOC3 This request is a follow-on HOC (Hotel Complete Availability) from an HOA (Hotel Availability). The request does NOT contain any of the new enhanced pricing qualifiers.
Output: The Complete Pricing Plus participating Hotel supplier would respond with a Complete Price rate based on the fact that no new pricing qualifiers were requested. A Complete Price Plus rate is only returned IF new pricing qualifiers are requested by the Subscriber and are supported by the Complete Price Plus Hotel participant.
The existing HOC display below includes columns to reflect the Complete Price and the nightly rate. In this case, since Complete Pricing Plus qualifiers were not specified, the only new data on this screen is the Guarantee/Deposit/Prepayment indicator (G, D or P) before the currency code
*HOC INSIDE* 16AUG-20AUG/2 ** RATES PERTAIN TO 2 ADULTS ** Could contain marketing data from the hotel REF NIGHTLY SX 13392 GRAND HOTEL RATE APPROX TTL 1 1800.00 G DKK 7200.00 DKK STANDARD RATE STANDARD ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED 2 1900.00 G DKK 7600.00 DKK STANDARD RATE SUPERIOR ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED >HOC*PD >01INSIDE >HOV >HOA*R >HOP*R
HOC Scenario #2:
Input: HOC15JAN-3NT86291/3/RA-1 This request is a direct HOC (Hotel Complete Availability). The request DOES contain some of the new enhanced pricing qualifiers (Rollaway for an adult).
Output: The output illustrates QUALIFIERS NOT VALIDATED. This means one of three situations: • The Hotel supplier is NOT a Complete Pricing Plus participant. • The Complete Pricing Plus participating Hotel supplier supports new enhanced pricing qualifiers, but for some reason, may temporarily be unable to respond appropriately to the request. • The Complete Pricing Plus participating Hotel supplier hotel supplier does not support any of the search qualifiers requested
Contingent upon the situation, the Hotel supplier may be able to return the Complete Price rate even though they cannot validate the pricing qualifiers at any given time. In that case, the APPROX TTL column would be populated with the Complete Price (inclusive of taxes and surcharges) rate.
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Whenever pricing qualifiers are included in the availability request and are not validated, a notation will be included in the display – QUALIFIERS NOT VALIDATED. This example shows how the HOC display will look for a non-Complete Pricing Plus participant.
HOC15JUN-19JUN86291/2/RA-1
*HOC INSIDE* 15JUN-19JUN/2 ** RATES PERTAIN TO 2 ADULTS ** SEE HOV FOR FULL RATE INFORMATION REF NIGHTLY RD 86291 RD CHICAGO OHARE QUALIFIERS NOT VALIDATED RATE APPROX TTL 1 114.00|@ USD HOT DEALS -PRE-PAYMENT AND CANCELLATION POLICY APPLIES 2 165.00|@ USD PARKING SPECIAL-1K-NSK-SFBD-GST RM-SLEEP NUMBER -RATE INCLUDES 7 DAYS FREE PARKING >HOC*PDí >01INSIDEí. >HOVí. >HOA*Rí > ______HOC Scenario #3:
Input: HOC15JUL13392/2/CH-1A2/CR-1 This request DOES contain one or more of the new enhanced pricing qualifiers (Number of adults, children/ages, a crib). NOTE: It is strongly suggested that the /CH- field, with the child’s age, be included in the request whenever there is a crib request.
Output: In this scenario, the Complete Pricing Plus participating Hotel supplier DOES support the qualifiers requested; however, they have the opportunity to return many different types of rates that either match ALL of what was requested, SOME of what was requested, or NONE of what was requested. In the screen example below: o The first rate matches all qualifiers, which is the child rate and crib, indicated with MATCHED: CH/CR. o The second matches on children/ages only, not the crib. o The third is not able to match any of the new pricing qualifiers. (possibly this room cannot accommodate the crib and children.
It is unlikely that this scenario would occur, as a chain is encouraged to only return those rates/rooms that best match the requested Extra Options. However on occasion, depending on inventory availability, the supplier may return other options.
Note the addition of new data indicators for guarantee, deposit or prepayment requirements on the display. (Guarantee=G, Deposit=D and Prepayment=P). The example below, shows each of the rates returned require a guarantee (“G” indicator). If a Deposit were required, the G would be replaced with a D, if Pre-payment were required, the G would be replaced with a P.
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*HOC INSIDE* 15JUL-16JUL/2 ** RATES PERTAIN TO 2 ADULTS **
REF NIGHTLY XX 13333 THE HOTEL RATE APPROX TTL 1 2400.00 G DKK 2450.00 DKK AP MATCHED:CH/CR STANDARD RATE STANDARD ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED 2 2500.00 G DKK 2530.00 DKK AP MATCHED:CH STANDARD RATE SUPERIOR ROOM – TWO TWIN BED BREAKFAST, TAX AND SERVICE INCLUDED 3 2500.00 G DKK 2530.00 DKK AT MATCHED:NONE STANDARD RATE SUPERIOR ROOM – ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED (This is not an actual screen display, but a mock up to illustrate how the different types of MATCHED: fields would display.)
______HOC Scenario #4:
Input: HOC15JUL-4NT13392/3/RA-1 This HOC request contains a new enhanced pricing qualifier (rollaway request).
Output: In this scenario, the Complete Pricing Plus participating Hotel supplier does not support the rollaway request. Possibly these room types are not able to accommodate an extra bed, which is why they are not able to be matched to the request.
A Complete Price Plus rate is only returned IF the new pricing qualifiers requested by the Subscriber are supported by the Complete Price Plus Hotel supplier and reflected in the returned rate. In this case, the Hotel supplier included a Complete Price (AT) rate inclusive of taxes and surcharges along with the nightly rate. The Hotel supplier will be validating the pricing qualifiers requested and will send a response validating the fact that the qualifiers requested could not be validated/priced .
*HOC INSIDE* 15JUL-19JUL/3 ** RATES PERTAIN TO 3 ADULTS **
REF NIGHTLY SX 13392 GRAND HOTEL RATE APPROX TTL 1 1800.00 G DKK 7200.00 DKK MATCHED:NONE STANDARD RATE STANDARD ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED 2 1900.00 G DKK 7600.00 DKK MATCHED:NONE STANDARD RATE SUPERIOR ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED >HOC*PD >01INSIDE >HOV >HOA*R >
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Multilevel Rate Access Codes with new Pricing Qualifiers
HOC15MAR13392/3/RA-1/@THR
The new pricing qualifiers can be included along with a Multi-level rates request. In this example a Multi-level rate and a rollaway are included in the availability request. *HOC INSIDE* 15MAR-16MAR/3 ** RATES PERTAIN TO 3 ADULTS **
REF NIGHTLY SX 13392 GRAND HOTEL RATE APPROX TTL 1 2500.00 G DKK 2625.00 DKK AP MATCHED:RA THR : ASSOCIATED RATE ACCESS CODE THOR 24 RATE STANDARD ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED >HOC*PD >01INSIDEí. >HOV . >HOA*R > ______REF NIGHTLY SX 13392 GRAND HOTEL RATE APPROX TTL 2 3400.00 G DKK 5015.00 DKK AP MATCHED:RA STANDARD RATE STANDARD ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED 3 3500.00 G DKK 5162.50 DKK AP MATCHED:RA STANDARD RATE SUPERIOR ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED >HOC*PD >HOC*PU >01INSIDE . >HOV. >HOA*R > HOC Errors: The following errors will be generated in an HOC response for Focalpoint under the defined conditions: Scenario: The agent enters a specific number of children, such as three, and then only enters in 2 ages (number of children and ages need to match). Error: VERIFY NUMBER OF CHILDREN
Scenario: The agent enters in an incorrect format for requesting children/ages. Error: INVALID FORMAT – CHILDREN
Scenario: The agent enters in an incorrect format for requesting bedding configuration. Error: INVALID FORMAT – BEDDING CONFIGURATION
Scenario: The agent enters in an incorrect format for requesting extra bedding (rollaways, cribs). Error: INVALID FORMAT – EXTRA BEDDING
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Hotel Validate Rules (HOV) The HOV response from Hotel suppliers has been greatly enhanced to allow for the return of more robust data elements in formatted fields. This information supports the sale of leisure centric rates and will help to better communicate the details and rules specific to the booking.
Pricing Identifiers: Two new pricing type identifiers have been created for use in the HOV response. The indentifiers aid in providing accurate pricing information specific to the product being sold or potentially sold. • Complete Price Plus (rate for duration of stay inclusive of taxes, surcharges and requested extra option charges) • Sub Total – a sub total may be returned by the Hotel supplier in the HOV response to reflect a room only rate for the duration of stay (not including taxes, surcharges, and extra charges - unless they are included in the nightly rate and stated as such.)
Data Indicators: Hotel suppliers will now have the ability to return new data indicators that will be reflected on the HOV to provide more detailed information specific to the booking. The new data indicators include:: • If the rate is commissionable • If the room has a view, i.e. ocean, mountain, etc. • If the room is smoking or non-smoking • If a meal is included, and if so – the type of meal • If credentials are required for the booking • If there a Guarantee, Deposit, or Prepayment requirement • If a cancel penalty applies • Formatted Deposit, Guarantee or Prepayment Policy, as applicable • Number of beds and bedding size
Additional Charge Formatted Fields: The user now has the ability to ask for additional leisure centric qualifiers up front at the time of availability. For the HOV display, new Additional Charge Formatted Fields have been created for Hotel suppliers to provide a price break-out for any of the enhanced pricing qualifiers that have been supported specific to the booking and have monetary value assigned. For example, the Subscriber requests a rollaway at availability time; the Hotel supplier supports the pricing of a rollaway at availability time and returns an Complete Price Plus rate. On the HOV display, the Hotel supplier should then return a break-out, indicating the price for the rollaway. Taxes and surcharge amounts may also be broken out for view on the HOV.
Additional charge formatted field data includes: • Total tax amount • Total surcharge amount • Extra adult rate • Extra child/children rate • Charge for rollaway (adult and child size rollaway) • Charge for crib
HOV Scenario #1: Input: HOC25JAN-5NT13392/3/CH-2A5A1/RA-1/RC-1
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HOC Output: *HOC INSIDE* 25JAN-30JAN/3 ** RATES PERTAIN TO 3 ADULTS **
REF NIGHTLY SX 13392 GRAND HOTEL RATE APPROX TTL 1 4800.00@ D DKK 21600.00 DKK AP MATCHED:CH/RA/RC CORPORATE PREFERRED RATE DELUXE ROOM - TWO SINGLE BEDS BREAKFAST, TAX AND SERVICE INCLUDED 2 5200.00 D DKK 38350.00 DKK AP MATCHED:CH/RA/RC STANDARD RATE STANDARD ROOM - ONE DOUBLE BED BREAKFAST, TAX AND SERVICE INCLUDED >HOC*PD >01INSIDE . >HOV . >HOA*R >
This request illustrates an HOV request from an HOC. The original availability request included 3 adults, 2 children, ages 5 and 1, 1 (adult) rollaway, 1 (child) rollaway, and 1 crib. The rate that is being requested for viewing the validated rules display supported ALL of the elements (MATCHED) in the original availability call.
Output: Pricing Type Identifiers: (highlighted below) - In this scenario, the Hotel supplier has returned a Sub-total and a Complete Price Plus rate. This hotel includes the taxes and surcharges in the nightly room rate, which makes the sub-total and total to be the same amount. Other hotels may not include taxes and surcharges in the nightly room rate.
Additional Charge Formatted Fields: (highlighted below) In this scenario, the Complete Pricing Plus participating Hotel supplier has returned a pricing break-out for adults, children, rollaway, and crib. The applicable charges have been added into the Complete Price Plus
Data Indicators: The following data indicators (highlighted below) are supported and have been returned by the Hotel supplier: - Number of beds and Bedding type - Commissionable (y/n) - Smoking or Non-Smoking - Room View - Meal(s) included in rate - Credentials (y/n) - Guarantee/Deposit/Prepayment Policy -this field will vary depending upon whether a guarantee, deposit or prepayment are required, then if so, more particulars may be displayed. The appropriate fields will be returned:
GUARANTEE REQUIRED DEPOSIT REQUIRED PREPAYMENT REQUIRED
ACCEPTED CREDIT CARDS - AX VI CA MC DC
PAYMENT DUE – MAR 10 2007 AT 2200 LOCAL HOTEL TIME PAYMENT DUE - 2 DAYS PRIOR TO ARRIVAL PAYMENT DUE - 3 MONTHS PRIOR TO ARRIVAL PAYMENT DUE - 90 DAYS AFTER BOOKING
BOOKING HELD UNTIL - 1800 LOCAL HOTEL TIME ON ARRIVAL DATE
- Guarantee/Deposit/Prepayment amount requested
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AMOUNT DUE - 100.00USD
- Refundable or non-refundable booking - Cancel Policy - this field will vary depending upon the specific conditions of the cancellation policy.
Cancellation fields: (more than one of these fields can be returned, as applicable to the specific reservation rules)
CANCEL WITHOUT PENALTY BY – MAR 10 2007 AT 1800 LOCAL HOTEL TIME
CANCEL WITHOUT PENALTY - 4 DAYS AFTER BOOKING OR 1 WEEK BEFORE ARRIVAL CANCEL WITHOUT PENALTY - 12 HOURS AFTER BOOKING
CANCEL PENALTY AMOUNT - 150.00USD CANCEL PENALTY AMOUNT INCL TAX-FEES - 100.00USD CANCEL PENALTY AMOUNT EXCL TAX-FEES - 80.00USD CANCEL PENALTY AMOUNT INCL TAX-EXCL FEES - 75.00USD CANCEL PENALTY AMOUNT EXCL TAX-INCL FEES - 70.00USD
CANCEL PENALTY - 50 PERCENT OF FULL STAY CANCEL PENALTY - 100 PERCENT OF FULL STAY CANCEL PENALTY - 100 PERCENT OF FIRST NIGHT CANCEL PENALTY - FULL STAY CANCEL PENALTY - FIRST NIGHT STAY CANCEL PENALTY - 3 NIGHTS OF THE STAY CANCEL PENALTY INCL TAX/FEE - 50 PERCENT OF FULL STAY
**HOV1 INSIDE AVAILABILITY** SX 13392 GRAND HOTEL ADDRESS: VESTERBROGADE 9 PHONE: 4533276900 COPENHAGEN V 1620 DK/M FAX: 4533276901 *RATE* THIS RATE APPLIES TO 3 ADULTS PLUS TAXES,SURCHARGE,EXTRA CHARGES A2TCOR DELUXE ROOM / TWO SINGLE BEDS CORPORATE PREFERRED RATE BREAKFAST, TAX AND SERVICE INCLUDED DKK 4800.00 FROM 25JAN07 FOR 01 NIGHT 4000.00 FROM 26JAN07 FOR 03 NIGHTS 4800.00 FROM 29JAN07 FOR 01 NIGHT 21600.00 SUB-TOTAL FOR LENGTH OF STAY 33500.00 APPROX-TTL PLUS PER ROOM >HOV*PD >01INSIDE. >HOV. >HOC*R >HOA*R > ______HOV1 SX 13392 4800.00 STANDARD RATE TOTAL TAXES- 7100.00DKK TOTAL SURCHARGES- 4150.00DKK EXTRA OPTION PER NIGHT PER ITEM RATES: ADULTS- 700.00 CHILDREN- 500.00 ADULT ROLLAWAY- 700.00 CHILD ROLLAWAY- 500.00 *RULE* DEPOSIT REQUIRED ACCEPTED CREDIT CARDS - AX DC EC VI MC JC CB AC CA REFUNDABLE
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CANCEL WITHOUT PENALTY BY – DEC 14 2006 AT 1500 LOCAL HOTEL TIME CANCEL PENALTY AMOUNT - 1500.00DKK BEDDING - 1DOUBLE BED COMMISSIONABLE Y SMOKING >HOV*PD >HOV*PU >01INSIDE. >HOV. >HOC*R >HOA*R > ______HOV1 SX 13392 4800.00 STANDARD RATE ROOM VIEW - LAKE MEAL INCLUDED -BREAKFAST - BUFFET BREAKFAST CREDENTIALS REQUIRED: N BREAKFAST, TAX AND SERVICE INCLUDED 10 PER CENT COMM BUFFET BREAKFAST IS INCLUDED IN THE RATE ROOM IS FOR TWO PEOPLE BUT CAN TAKE ONE EXTRA PERSON AT A COST STANDARD ROOM WITH ONE EUROPEAN SIZE DOUBLE BED ROOM IS FULLY EQUIPPED. **** ROOM AMENITIES **** BATHTUB ON REQ SATELITE CHANNELS SHOWER SHAVER POINT TELEVISION HAIRDRYER ON REQ MINIBAR CITY VEIW ON REQ. IN-HOUSE MOVIES >HOV*PD >HOV*PU >01INSIDE. >HOV. >HOC*R >HOA*R > ______HOV1 SX 13392 4800.00 STANDARD RATE *RULES* DEPOSIT REQUIRED CANCEL BY 14DEC06 1500 LOCAL HOTEL TIME CHECK IN - 1500 CHECK OUT - 1200 *ROOM* STANDARD ROOM / ONE DOUBLE BED *EXTRA CHARGES* EXTRA ADULT: 700.00 EXTRA CHILD:500.00 ADULT ROLLAWAY:700.00 CHILD ROLLAWAY:500.00 *PACKAGE OPTIONS* RATE AVAILABLE EVERY NIGHT OF THE WEEK *PROPERTY DESCRIPTION* >HOV*PD >HOV*PU >01INSIDE. >HOV. >HOC*R >HOA*R > ______HOV1 SX 13392 4800.00 STANDARD RATE - BAR - BREAKFAST ROOM - CONCIERGE LEVEL PHONE RADIO REFRIGERATOR WC WRITING DESK *PROPERTY DESCRIPTION* - BUSINESS CENTRE - CAR RENTAL DESK - A LA CARTE RESTAURANT - CURRENCY EXCHANGE - SAFETY DEPOSIT - CAFE OPEN MAY-OCTOBER - OUTDOOR PARKING - VALET - MULTILINGUAL STAFF - CAR RENTAL DESK - ROOM SERVICE - TOUR/THEATRE TICKET - 3 CONFERENCE ROOMS/120 PEOPLE MAXIMUM THEATRE STYLE *PROPERTY LOCATION* LOCATED IN THE VERY HEART OF COPENHAGEN -COPENHAGEN AIRPORT...... 10.0KM/6.2MI >HOV*PD >HOV*PU >01INSIDE. >HOV. >HOC*R >HOA*R >
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______HOV1 SX 13392 4800.00 STANDARD RATE -COPENHAGEN CENTRAL STATION...... 0.1KM -TIVOLI GARDENS...... 0.2KM/0.1MI -BELLA CENTER EXHIBITION...... 10.0KM/6.2MI -CRUISE SHIP HARBOUR...... 5.0KM/3.0MI -STROEGET FAMOUS SHOPPING STREET....0.5KM/0.3MI -THE LITTLE MERMAID...... 5.0KM/3.0MI >HOV*PU >01INSIDE. >HOV. >HOC*R >HOA*R >
Point of Interest: Hotel suppliers return all data elements their CRS is able to support and are specific to the booking.
Sell In Complete Pricing Plus, the sell reply message (commonly known as the vapor message) has been enhanced to support new elements specific to this project. Details follow:
Pricing Type Indicators: A new pricing type indicator (AP for Complete Price Plus) will be supported in the sell response. This rate will be the rate for the duration of stay inclusive of taxes, surcharges and extra charges.
Data Indicators and Additional Charge Formatted Fields: Hotel suppliers will now have the ability to return new data indicators and additional charge formatted fields in their sell response, applicable to the booking. Some of these elements will be sent in fields that exists today. Some elements will be sent in new fields created specifically for this phase of the project.
Data Storage: The elements sent back by the Hotel supplier in the sell response will be stored in one of two areas: • The prime hotel segment data, also known as the Prime Segment – which exists today to store information specific to the booking • The Extended Segment, the additional data not able to be stored in the hotel segment – a supplemental area within the PNR to store data elements specific to the booking. These data elements are displayable using the *I.
Below is an illustration of all of the data elements specific to this project that may potentially come back in the sell response from the Hotel supplier. Each data element is labeled with either Prime segment or Extended segment to indicate where the data will be stored.
Sell Reply from Supplier: • The Complete Price Rate (AT or AP) – Extended Segment -*I • The nightly rate – Prime Segment (sent today) • Number of adults (1-4) – Prime Segment (sent today) • Number of rooms – Prime Segment (sent today) • Number of children - Extended Segment -*I • Extra Bedding (rollaways, cribs) – Prime Segment (sent today) Note - The Hotel supplier will send these charges in the fields that exist today (RA- for adult rollaway, RC- for child rollaway, and CR- for crib). • Extra children charges – Prime Segment (sent today) The Hotel supplier will send these charges specific to children pricing in the field that exists today (EC-). • Extra adult charges – Prime Segment (sent today) – The Hotel supplier will send these charges specific to adult pricing in the field that exists today (EX-). • New data indicators/additional charges formatted fields (Extended Segment-*I): o If the rate is commissionable
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o If the room has a view, i.e. ocean, mountain, etc. (provide an OTA compliant code or leave blank as applicable) o If the room is smoking or non-smoking o If a meal is included, defined by the following OTA (Open Travel Alliance) approved meal plan codes: o All inclusive o American o Bed & breakfast o Buffet breakfast o Caribbean breakfast o Continental plan o English breakfast o European plan o Family plan o Full board o Full breakfast o Half board/modified American plan o If credentials are required for the booking o If there a Guarantee, Deposit, or Prepayment requirement (G/D/P) o If a cancel penalty applies o Bedding configuration (example 1 King Bed = 1K) o Total Taxes o Total Surcharges
Sell Scenario #1: Input: 01INSIDE1/G-AX3782000000000000EXP0808 Above is a Reference sell from a prior HOC. The Availability request selected contains all of the new enhanced pricing qualifiers and the reference sell will be done for a rate, matching all qualifiers. Output: This screen example illustrates a sell reply from a Complete Price Plus participant and includes new data elements that make up the Complete Price Plus rate. These additional elements will be stored in the Extended Segment for reference. Existing extra options elements, such as rollaway, crib, etc., no matter how they were entered, will be stored in the prime segment as they are today. Children, number adults (if more than 2), roll aways and cribs requested up front will be priced and sent in existing fields (EX=extra adult, EC=extra child, RA=rollaway adult, RC=rollaway child, CR=crib).
The Sell request includes the three adults, one child (age 5), and an Adult Rollaway, and a Child Rollaway from the previous availability requests. 0INSIDE1/G-AX378200000000000EXP0808
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1 HHL SX SS1 CPH 15JUL-19JUL 4NT 13392 GRAND HOTEL 1C1DRAC -3/RT-DKK4600.00/AGT14541741/G-AXXXXXXXXXXX00EXP0808/ RA-1/RC-1 /NM-FLAHERTY TESTING /RG-460000DKK /AP-2714000DKK /CF-SXAH005587 TAXES - 552000DKK SURCHARGES - 322000DKK GUARANTEE REQUIRED CANCEL WITHOUT PENALTY BY - JUL 14 2007 1500 LOCAL HOTEL TIME CANCEL PENALTY AMOUNT - 150000DKK NUMBER OF CHILDREN - 1 )>MD
BEDDING - 1 DOUBLE BED ROOM VIEW - LAKE VIEW MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST SMOKING COMMISSIONABLE - YES CREDENTIALS - NO /RA-80000DKK /RC-60000DKK **CONFIRMED** CF- SXAH005587 RATE- 4600.00DKK C/I TIME-1500 C/O TIME-1200 STANDARD ROOM / ONE DOUBLE BED RES GTD TO AX THANK YOU FOR CHOOSING SUPRANATIONAL HOTELS >
The sell will continue to accept extra adults, extra bedding, adult rollaway, child rollaway or crib at sell time if it wasn’t include in the availability request. This functionality exists today.
Example (adding adult rollaway and crib): 0INSIDE1/G-AXxxxxxxx000EXP0808/RA-1/CR-1
Guarantee/Deposit/Prepayment - Off-Set Time: In the sell reply screen example above, the Hotel supplier has an opportunity to further define restrictions and penalties specific to the GUARANTEE, DEPOSIT, PREPAYMENT and CANCEL POLICY. The examples below illustrate the outputs that will be seen based on what the Hotel supplier sends back in the sell reply, specific to their policies.
Possible Outputs for Guarantee/Deposit/Prepayment: (more than one of these fields can be returned, as applicable to the reservation rules)
GUARANTEE REQUIRED DEPOSIT REQUIRED PREPAYMENT REQUIRED
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PAYMENT DUE – MAR 10 2007 AT 2200 LOCAL HOTEL TIME PAYMENT DUE - 2 DAYS PRIOR TO ARRIVAL PAYMENT DUE - 3 MONTHS PRIOR TO ARRIVAL PAYMENT DUE - 90 DAYS AFTER BOOKING AMOUNT DUE - 100.00USD
Or… DEPOSIT or PREPAYMENT may precede the words PAYMENT DUE and AMOUNT DUE, such as,
DEPOSIT - PAYMENT DUE – MAR 10 2007 AT 2200 LOCAL HOTEL TIME or PREPAYMENT - PAYMENT DUE - 2 DAYS PRIOR TO ARRIVAL or DEPOSIT – AMOUNT DUE
BOOKING HELD UNTIL - 1800 LOCAL HOTEL TIME ON ARRIVAL DATE
Cancellation fields: (more than one of these fields can be returned, as applicable to the specific reservation rules) CANCEL WITHOUT PENALTY BY – MAR 10 2007 AT 1800 LOCAL HOTEL TIME
CANCEL WITHOUT PENALTY - 4 DAYS AFTER BOOKING OR 1 WEEK BEFORE ARRIVAL CANCEL WITHOUT PENALTY - 12 HOURS AFTER BOOKING
CANCEL PENALTY AMOUNT - 150.00USD CANCEL PENALTY AMOUNT INCL TAX-FEES - 100.00USD CANCEL PENALTY AMOUNT EXCL TAX-FEES - 80.00USD CANCEL PENALTY AMOUNT INCL TAX-EXCL FEES - 75.00USD CANCEL PENALTY AMOUNT EXCL TAX-INCL FEES - 70.00USD
CANCEL PENALTY - 50 PERCENT OF FULL STAY CANCEL PENALTY - 100 PERCENT OF FULL STAY CANCEL PENALTY - 100 PERCENT OF FIRST NIGHT CANCEL PENALTY - FULL STAY CANCEL PENALTY - FIRST NIGHT STAY CANCEL PENALTY - 3 NIGHTS OF THE STAY CANCEL PENALTY INCL TAX/FEE - 50 PERCENT OF FULL STAY
Modify All existing modification options remain valid and will operate the same as today. There is one new additional item that may be modified for the purposes of this project: • Number of Children and Ages
Here are examples of currently used modification entries. When adding an extra option item such as Crib, Rollaway (adult or child), extra adults or children are added to the sell, it is possible for the rate indicator in the sell response to change from an AT to an AP.
Today, the bedding type is modified as part of the booking code.
(exists today) Modify to change bedding/room type and/or number of adults HOM1R/1A1KRAC-2
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HOM Hotel Modify Request 1R Segment 1, Room Type /1A1KRAC-2 1 Deluxe Quality Room, 1 King Bed Standard Rate, 2 Adults
(exist today) Modify the sell to add a Crib HOM1O/CR-1
HOM Hotel Modify Request 1O Segment 1, Optional Type /CR-1 Add one crib to the booking
(exists today) Modify the sell to add a Rollaway - /RA- for adult - /RC- for child - /EC- for extra child - /EX- for extra adult HOM1O/RA-1
HOM Hotel Modify Request 1O Segment 1, Optional Type /RA-1 Add one adult rollaway to the booking
(new) changing or adding the number of children and/or their ages, to the sell. HOM1R/CH-2A7A1
HOM Hotel Modify Request 1R Segment 1, Room Type /CH-2A7A1 2 Children, ages 7 and 1
The following example illustrates a modification of the number of children and their ages. Modifying the room type to include 2 children, ages 7 and 2
HOM1R/CH-2A7A1
SEG 1 NOW /CH-2A7A2
/NM-FLAHERTY TESTING /RG-460000DKK /AP-2714000DKK /CF-SXAH00520 TAXES-200000DKK SURCHARGES - 150000DKK CANCEL WITHOUT PENALTY BY - JUN 11 2007 1500 LOCAL HOTEL TIME CANCEL PENALTY AMOUNT - 150000DKK NUMBER OF CHILDREN - 2 BEDDING – 1 DOUBLE BED ROOM VIEW - LAKE VIEW MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST SMOKING )>
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COMMISSIONABLE - YES ***CHANGED*** CF- SXAH005203 RATE- 4600.00DKK C/I TIME-1500 C/O TIME-1200 STANDARD ROOM / ONE DOUBLE BED RES GTD TO AX THANK YOU FOR CHOOSING SUPRANATIONAL HOTELS CXL:CANCEL BY 1500 LOCAL HOTEL TIME ON 11JUN07 * >
Note – users will NOT be allowed to use the modify action code of ‘O’ for optional data in the modification of new parameter /CH-. The modify action code of “R” is to be used. If “O” is used when attempting to modify children and/or bedding type, an error message will be returned:
>HOM1O/CH-1A5 OPTION(S) INVALID FOR VENDOR
Cancel Cancellations will be supported as they are today. If any cancellations take place, the corresponding data in the hotel segment (prime segment and extended segment) will be deleted from the PNR accordingly.
>X1 /CX-XSXAH005586 * NEXT REPLACES 1 >
PNR This project is using the extended segment (*I) to store supplemental data specific to the booking. The following Apollo® screen examples illustrate the prompt for the extended segment to view additional information.
PNR Display Screen Example for Focalpoint Note – there is no change to the current segment view as it is today in Apollo. The nightly rate will continue to be reflected in the prime segment.
1.1FLAHERTY/TESTING 1 HHL SX SS1 CPH 11JUN-16JUN 5NT 13392 GRAND HOTEL 1C1DRAC -3/RG-DKK4000.00/AGT14541741/G-DPSTCASH/RA800.00-1/RC600 .00-1/CR0.00-1/NM-FLAHERTY TESTING/CF-SXAH005564 * *** ADDITIONAL ITINERARY DATA EXISTS ***>*Ií GFAX-OSI1V-SX13392ARR11JUN CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 12APR07
Note - the *I prompt, highlighted in yellow, is the input to display extended segment items pertaining to the booking. The Approximate Total/Complete Price Plus rate will be stored in the extended segment. MD, the code for Move Down, is used to view the bottom of the detail.
Screen Display for Extended Segment Items (*I): The Complete Price Plus Rate that is sent back by a Hotel supplier will NOT be stored in the prime segment. It will be stored in the extended segment. The *I command will allow the end user to see extended segment items. The addition of the Approximate Total/Complete Price Plus to the extended segment is highlighted in bold/yellow below. Note the inclusion of new data indicators specific to the booking. They have been sent by the Hotel supplier, as applicable, in the sell response and captured and stored in the extended segment to help clearly reflect what the components of the rate.
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*I 1 HHL SX SS1 CPH 11JUN-16JUN 5NT 13392 GRAND HOTEL 1C1DRAC -3/RG-DKK4000.00/AGT14541741/G-DPSTCASH/RA800.00-1/RC600 .00-1/CR0.00-1/NM-FLAHERTY TESTING/CF-SXAH005564 * APPROXIMATE TOTAL PLUS RATE - 29500.00DKK TOTAL TAX - 6000.00DKK TOTAL SURCHARGES - 3500.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST NUMBER OF CHILDREN - 2 AGES OF CHILDREN - 5 1 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO )>MD
APPROXIMATE TOTAL PLUS RATE - 29500.00DKK TOTAL TAX - 6000.00DKK TOTAL SURCHARGES - 3500.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST NUMBER OF CHILDREN - 2 AGES OF CHILDREN - 5 1 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO CANCEL WITHOUT PENALTY BY - APR 12 2007 1500 LOCAL HOTEL TIME CANCEL PENALTY AMOUNT - 1500.00DKK DEPOSIT REQUIRED >
Teletype Teletype processing continues to be our backup whenever the link sell, modify or cancel is not able to be sent over the Inside Link®, our primary processing method. Teletype Sell Response for Focalpoint Completed Teletype Sell - NW5T3U/46 XDBKR C055146 AG 14537482 26JAN 1.1TESTING/S 1 HHL SX HK1 CPH 22MAY-25MAY 3NT 13392 GRAND HOTEL 1A2TRAC -2/RG-DKK5000.00/AGT14537482/G-DPSTCASH/RC600.00-2/NM-TE STING S/CF-SXAH005572 *** ITINERARY REMARKS EXIST *** >RM* *** ADDITIONAL ITINERARY DATA EXISTS ***>*I FONE-ATLN/ TKTG-T/ GFAX-OSI1V-SX13392ARR22MAY CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 23MAR07 2 OSIUA SX13392 22MAY A2TRAC >
Date Modification - NW5TCG/46 XDBKR C055146 AG 14537482 26JAN 1.1TESTING/M
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1 HHL SX HK1 CPH 15MAY-18MAY 3NT 13392 GRAND HOTEL 1C1DRAC -3/RG-DKK4000.00/AGT14537482/G-AX370000000000028EXP1208/ RA800.00-1/NM-TESTING M/CF-SXAH005574 *** ITINERARY REMARKS EXIST *** >RM* *** ADDITIONAL ITINERARY DATA EXISTS ***>*I FONE-ATLN/ TKTG-T/ GFAX-OSI1V-SX13392ARR18MAY CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 17MAY07 2 OSI1V-SX13392ARR15MAY CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 14MAY07 )>
History Example – RCVD-P/C055146 XDB AG 46 2026Z/26JAN CF HHL SX 15MAY HK/XK 1 CPH 18MAY 3NT 13392 GRAND HOTEL 1C1DRAC -3/RT-DKK4000.00/AGT14537482/G-AX370000000000028EXP1 208/RA800.00-1/NM-TESTING M/CF- * /EXT-1 AES CANCEL WITHOUT PENALTY BY : MAY 14 2007 3PM CANCEL PENALTY AMOUNT :150000 /EXT-1 AES BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO /EXT-1 XES CANCEL WITHOUT PENALTY BY : MAY 14 2007 3PM CANCEL PENALTY AMOUNT :150000 /EXT-1 )> XES NUMBER OF CHILDREN - 1 AGES OF CHILDREN - 12 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO /EXT-1 CF HHL SX 15MAY HK/HK 1 CPH 18MAY 3NT 13392 GRAND HOTEL 1C1DRAC -3/RT-DKK4000.00/AGT14537482/G-AX370000000000028EXP1 208/RA800.00-1/NM-TESTING M/CF-SXAH005574 * /EXT-1 AO OSI1V//0.00 AO OSI1V SX13392 15MAY C1DRAC *CHANGED RES GTD TO RTE-400 RCVD-081529//19E98538/ NO ID -CR- TUL/GK5/UA WZ HL 26JAN2028Z XS HHL SX 15MAY SS/HK 1 CPH 18MAY 3NT 13392 GRAND HOTEL )> 1C1DRAC -3/RT-DKK4000.00/AGT14537482/G-AX370000000000028EXP1 208/RA800.00-1/NM-TESTING M/CF-SXAH005574 * /EXT-1 AQP PROQ/GK5*43 AES GUARANTEE REQUIRED /EXT-1 AES CANCEL WITHOUT PENALTY BY : MAY 14 2007 3PM CANCEL PENALTY AMOUNT :150000 /EXT-1 AES NUMBER OF CHILDREN - 1 AGES OF CHILDREN - 12 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES
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CREDENTIALS REQUIRED - NO /EXT-1 AES APPROXIMATE TOTAL PLUS RATE - 17700.00DKK )>
TOTAL TAX - 3600.00DKK TOTAL SURCHARGES - 2100.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST /EXT-1 XES GUARANTEE REQUIRED /EXT-1 XES CANCEL WITHOUT PENALTY BY : MAY 14 2007 3PM CANCEL PENALTY AMOUNT :1500.00DKK /EXT-1 XES NUMBER OF CHILDREN - 1 AGES OF CHILDREN - 12 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO /EXT-1 XES APPROXIMATE TOTAL PLUS RATE - 17700.00DKK )>
TOTAL TAX - 3600.00DKK TOTAL SURCHARGES - 2100.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST /EXT-1 AS HHL SX 15MAY SS/HK 1 CPH 18MAY 3NT 13392 GRAND HOTEL 1C1DRAC -3/RT-DKK4000.00/AGT14537482/G-AX370000000000028EXP1 208/RA800.00-1/NM-TESTING M/CF- * /EXT-1 RCVD-P/C055146 -CR- XDB/GK5/1V AG 46 26JAN2027Z XS HHL SX 18MAY SS/HK 1 CPH 21MAY 3NT 13392 GRAND HOTEL 1C1DRAC -3/RT-DKK4000.00/AGT14537482/G-AX370000000000028EXP1 208/RA800.00-1/NM-TESTING M/CF-SXAH005574 * /EXT-1 AQP PROQ/GK5*43 AES GUARANTEE REQUIRED /EXT-1 AES CANCEL WITHOUT PENALTY BY : MAY 14 2007 3PM )>
CANCEL PENALTY AMOUNT :150000 /EXT-1 AES NUMBER OF CHILDREN - 1 AGES OF CHILDREN - 12 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO /EXT-1 AES APPROXIMATE TOTAL PLUS RATE - 17700.00DKK TOTAL TAX - 3600.00DKK TOTAL SURCHARGES - 2100.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST /EXT-1 XES GUARANTEE REQUIRED /EXT-1 XES CANCEL WITHOUT PENALTY BY : MAY 17 2007 3PM )>
CANCEL PENALTY AMOUNT :1500.00DKK /EXT-1 XES NUMBER OF CHILDREN - 1 AGES OF CHILDREN - 12 BEDDING - 1 DOUBLE BED
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SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO /EXT-1 XES APPROXIMATE TOTAL PLUS RATE - 17700.00DKK TOTAL TAX - 3600.00DKK TOTAL SURCHARGES - 2100.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST /EXT-1 AS HHL SX 15MAY SS/SS 1 CPH 18MAY 3NT 13392 GRAND HOTEL 1C1DRAC -3/RT-DKK4000.00/AGT14537482/G-AX370000000000028EXP1 )>
208/RA800.00-1/NM-TESTING M/CF-SXAH005574 * /EXT-1 AO OSI1V-SX13392ARR15MAY CXL:CANCEL BY 1500 LOCAL HOTEL TIME ON 14MAY07 RCVD-P/C055146 -CR- XDB/GK5/1V AG 46 26JAN2027Z AQP PROQ/GK5*43 AES GUARANTEE REQUIRED /EXT-1 AES CANCEL WITHOUT PENALTY BY : MAY 17 2007 3PM CANCEL PENALTY AMOUNT :150000 /EXT-1 AES NUMBER OF CHILDREN - 1 AGES OF CHILDREN - 12 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES )>
AES NUMBER OF CHILDREN - 1 AGES OF CHILDREN - 12 BEDDING - 1 DOUBLE BED SMOKING COMMISSIONABLE - YES CREDENTIALS REQUIRED - NO /EXT-1 AES APPROXIMATE TOTAL PLUS RATE - 17700.00DKK TOTAL TAX - 3600.00DKK TOTAL SURCHARGES - 2100.00DKK MEAL INCLUDED - BREAKFAST - BUFFET BREAKFAST /EXT-1 AO OSI1V-SX13392ARR18MAY CXL:CANCEL BY 1500 LOCAL HOTEL TIME ON 17MAY07 RCVD-P/C055146 -CR- XDB/GK5/1V AG 46 26JAN2026Z >
Number of children/ages modification -
NW5TNE/46 XDBKR C055146 AG 14537482 26JAN 1.1CHILD/M 1 HHL SX HK1 CPH 08JUN-11JUN 3NT 13392 GRAND HOTEL 1C1DRAC -3/RG-DKK3200.00/AGT14537482/G-DPSTCASH/NM-CHILD M/ CF-SXAH005575 *** ITINERARY REMARKS EXIST *** >RM* *** ADDITIONAL ITINERARY DATA EXISTS ***>*I FONE-ATLN/ GFAX-OSI1V-SX13392ARR08JUN CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 09APR07
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2 OSI1V-SX13392ARR08JUN CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 09APR07 3 OSIUA SX13392 08JUN C1DRAC >
Special information (/SI- ) example –
NW5V48/46 XDBKR C055146 AG 14537482 26JAN 1.1TEST/S 1 HHL SX HK1 CPH 22FEB-25FEB 3NT 13392 GRAND HOTEL 1C1DRAC -2/RG-DKK3800.00/AGT14537482/G-AX370000000000028EXP1208/ RA800.00-1/SI-ARRIVAL ON DL123/NM-TEST S/CF-SXAH005576 *** ITINERARY REMARKS EXIST *** >RM* *** ADDITIONAL ITINERARY DATA EXISTS ***>*I FONE-ATLN/ TKTG-T/ GFAX-OSI1V-SX13392ARR22FEB CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 21FEB07 2 OSI1V-SX13392ARR22FEB CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 21FEB07 )>
Cancel example - NVXXZA/46 XDBKR C055146 AG 14537482 26JAN 1.1TESTING/C FONE-ATLN/ GFAX-OSI1V-SX13392ARR08JUN CXL:CANCEL BY 1500 LOCAL HOTEL TIME O N 09APR07 2 OSIUA SX13392 08JUN C1DRAC/CF-SXAH005458 3 OSIUA///CX-XSXAH005458 >
Itinerary No new changes have been made to the itinerary for Complete Pricing Plus of this project. All applicable changes were made as part of the phase 1 effort.
Itinerary Display Example: The example below illustrates the Complete Price Plus pricing type as part of the itinerary. The AP rate is highlighted in yellow below.
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MIR No new changes have been made to the MIR for Complete Pricing Plus of this project. All applicable changes were made as part of the phase 1 effort.
MIR Example:
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Galileo ViewTripSM Galileo ViewTrip was modified for implementation of Complete Pricing.to include both Complete Pricing pricing type indicators. The two pricing types are as follows: • For Complete Price – AT = Approximate Total, including taxes • For Complete Price Plus – AP =Approximate Total, including taxes and requested extra options
Viewpoint™ /Galileo DesktopSM The next release, Galileo Desktop 2.0, will include Complete Pricing and Complete Pricing Plus functionality. The release date has not been published.
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Impact to Data Formats Specific impact to XML, PROCs and transactions are detailed below;
XML Select node GAAP structure name
Proc
Proc
request data record:
The following response KLR is updated to
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enhanced search qualifers sent in 6100 v.12 request are echoed back in 6101 v.12 response. The enhanced search qualifiers are not passed to RoomMaster® or Inside Shopper™ participants.
Proc
request data record:
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vendor on a per rate basis. The response also includes new data indicators and fixed format additional charge, cancellation, guarantee data.
Proc
The following request KLR is updated and
High level impact Enhanced search qualifiers matched on the description previous Complete Availability transaction are passed to CP2 vendors. A response returned to a user confirms that the enhanced search qualifiers are matched and associated extra charges are incorporated in Complete Price Plus rate. The response includes new data indicators and fixed format additional charge, cancellation and guarantee data.
Proc
Data Records 6150 v.10
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introduced in the
HT04 v.1
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Glossary
Term Definition Additional Charge For the purpose of this project, the following elements are defined as additional Formatted Fields charge formatted fields: • Total tax amount • Total surcharge amount • Other taxes/charges as defined by the Hotel supplier (up to 5) • Extra adult rate • Extra child/children rate • Charge for rollaway • Charge for crib
AP Pricing Type Indicator: Complete Price Plus – used by the Hotel supplier to identify a rate total that includes the total room charges, applicable taxes and surcharges plus applicable extra person and bedding charges for each unique room type. AT Pricing Type Indicator: Complete Price – used by the Hotel supplier to identify a rate total that includes total room charges, applicable taxes and surcharges for each unique room type.
CH Number of Children and their ages are enter in this field CR Used to request a Crib Data Indicator For the purpose of this project, the following elements are defined as data indicators: • If the rate is commissionable • If the room has a view, i.e. ocean, mountain, etc. • If the room is smoking or non-smoking • If a meal is included • If credentials are required for the booking • If there a Guarantee, Deposit, or Prepayment requirement • If there is a cancellation penalty • Number of beds and bedding type
Enhanced Pricing For the purpose of this project, the following elements are defined as enhanced Qualifiers pricing qualifiers: • Number of adults (1-4) – this exists today for triples and quads participants. Note that additional adults (more than 4) may be requested. It is then up to the Hotel supplier to calculate and return the rate based on the additional number of adults (more than 4) requested. • Number of children • Ages of children • Bedding configuration – which consists of number of beds and bedding type (example: 1K=1 King Bed, 1Q=1 Queen Bed, 2*=2 Beds with no specific bedding type specified) * = wildcard • Extra bedding i.e. rollaways, cribs
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Extended Segment A “behind the scenes” area in the PNR where data specific to the booking is stored. Viewable via *I
HOA Hotel Availability Display
HOC Hotel Complete Availability Request
HOI Hotel Index Display
HOV Hotel Validated Rules Display
HOD Hotel Chain and Property Descriptions
MIR Machineable Interface Record – the data interface between Apollo® and the Subscriber (agency) interface.
Phase 2 – Complete The Hotel supplier MUST support the following in order to participate in Complete Price Plus Pricing Plus : Participation • Be a triples and quads participant • Be able to support the return of an Approximate Total/Complete Price Plus rate on the HOC, HOV and in the Sell. • Must be able to return the new data indicators, rate category codes and additional charge formatted fields as defined in this Functional description document.
PNR Passenger Name Record – record containing passenger data and other booking data
POS Point of Sale.
RA Rollaway for an adult RC Rollaway for a child
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