September 2015 Newsletter
SIM Philadelphia Mission To bring together Technology and Business Leaders to network, share information, collaborate, and give back to the community.
SIM Philadelphia Vision To be the go to community for business driven technology thought leadership.
Photo by Lisa Chosed, Chosed1Creations.com
In this issue: President’s letter Upcoming events Recap of June 2, 2015 meeting Golf Outing update Recap of September 11, 2015 Breakfast Meeting on 3D printing. SIM board meeting summary from June 2015 SIM International and SIM Philadelphia organizational structure Survey results for the June Meeting Intro to new SIM members Executive RLF program
President’s Letter- Matt Grulke My Fellow SIM Philadelphia Chapter Members:
At the end of August I registered for the SIM Breakfast “How 3-D Printing Is Changing How We Live”. I am incredibly compelled by this technology and the possibilities it has for the future. I suspect every “Star Trek - The Next Generation” fan loved the “replicator” along with Captain Picard saying “Tea, Earl Grey, Hot” and out came a cup of tea. You combine this with the evolution of wearable technology, drones, and the explosion of Internet content, Internet devices, and Internet access (around 3.2 billion people) you get the feeling that the future is now and the pace of change is immense. Of course, companies and nations are struggling to keep up and keep safe. Technology professionals will clearly be counted on to lead them through the changes. My feeling is that it used to be simpler to be in technology. Not easier, but simpler. This is one of the reasons I am grateful to be part of SIM Philadelphia and SIM International. The access to colleagues, education opportunities, and material are important resources to be able to effectively navigate these tricky waters. I think the truth is that it will take a village and then some to rise to the challenges that we are facing now and in the near future.
I look forward to seeing everyone at the remaining events of the year!
All the best,
Matt Grulke
([email protected]) President, SIM Philadelphia
Photo by Lisa Chosed, Chosed1Creations.com
UPCOMING EVENTS
10/6/15: Seminar: "The Conflicts of Social Media in the Workplace" Panelists to be announced. How can social media be used effectively? - For marketing/sales? For finding out what people are saying about your company? For finding out what your employees are saying? -What are the management challenges? Example - having to deal with a virus obtained by going out to an external web site. Time wasted on personal use. Sharing with the competition. -What are your policies governing social media - Employee use and its monitoring? Hiring? Firing? Corporate information sharing?
10/6/15: Dinner: "The Latest News in Cyber Security" - Speaker: F. Edward Goetz (leads Exelon's cyber and physical security; formerly an FBI agent for 20 years). This presentation will include a list of some of the major breaches in cyber security, who hacked, and how, as well as suggestions on how to prevent security breaches. Also to be discussed: new technology being used, new architecture designs, security issues around working from home or on the road, and how the cloud effects security planning.
November 4, 2015 Webinar: "Governance, Risk, & Compliance/Business Continuity/Preparedness"
November 6, 2015 Breakfast: "How to Build a High-Performance Culture: The No BS Way to Get It Done” Speaker: David Friedman
12/1/15: Seminar: "Adaptive Leadership" - Speaker: Michael Useem (from Wharton) - All attendees will receive a Kindle version of Useem's book. Michael Useem, William and Jacalyn Egan Professor of Management, Director, Center for Leadership and Change Management; Co- Author, Boards That Lead, Wharton School, University of Pennsylvania, Philadelphia, Pa. 19104- 6370 USA Mobile: 1-610-348-0937 [email protected]
12/1/15 Dinner: "IT Comedy Act” Speaker: Dan McMillan
2016 Dates:
2/2/16: Seminar: Decoding Millennials: How to Work with the "Me" Generation. Speaker - Suzanne Kaplan, Principle of Talent Balance
2/2/16: Dinner: " Cultural Transformation: A Case Study - Sunoco” Speaker: Timothy Hornig, Former Manager of Environmental, Safety and Health at Sunoco and member of executive team what worked with McKinsey to transform Sunoco
March 2016 Breakfast - Open
4/5/16 Seminar: How Technology Is Changing Education.
4/5/16 Dinner: How Technology is Changing Healthcare. Speaker: Randy Gaboriault, CIO, Christiana Healthcare.
SIM Meeting Summary – June 2, 2015
SIM Afternoon Seminar: Talent Acquisition and Retention - A Panel Discussion Presented by Charles Cacchioli (Moderator);
Panel: Sean Kavanaugh, AVP Talent Acquisition, TD Bank; Adam Butera, Associate - Strategic Customer Programs, Monster; Jim Lauckner, ITAG/HireOne
The panel discussion covered a lot of hot topics in talent acquisition and retention and highlighted current trends in the Philadelphia IT marketplace. Each panelist Photo by Lisa Chosed, Chosed1Creations.c 1
shared their perspective and experience with us. Below is a summary of points made during the discussion:
IT Market
97k jobs in the Philly market 9.6k IT jobs in Philly market Philly jobless rate peaked in 2010 at 9% IT Sector maintains strong source of jobs in the US IT in Philly up 15% since mid-2014 (March 2015) Project Managers are in most demand 75% of IT Job Market are being filled by Millennials Millennials want different things than Boomers such as a boss who is their mentor, to be a remote worker, flexible hours…. 6% Salary difference between someone with a Bachelor's Degree and someone with Certification - some don't think it is worth getting a degree (worth spending $75k+; rather get certification IT Spending is up by 20% Many parents telling kids not to go into IT. Because of previous layoffs and technology taking over jobs. College IT Departments/Majors are thinning In reality, Healthcare, Manufacturing, Multi-level-Marketing (MLM) are growing but IT has double digit growth forecasted
IT Recruiting, Retention, Training
65% of your staff is always looking Internships and college recruiting are back Startups are developing IT Talent - Creating Can Do Attitudes; most startups fail but talent they develop could be source for you Iron Yard - $12k tuition - 12 week coding school based in NC. Will guarantee you will get a job of $60k or more but must have a 4 year degree Millennials are looking for culture and brand recognition Want to work where people are respected and don't leave Companies are more concerned with employee retention than in the past Have to change to move forward. Don't want people in the wrong role IT so competitive right now need an efficient hiring process or you will lose good candidates
SQL & Java Skills hardest to find right now - - SQL is so specialized now hard to find the right person SharePoint Engineers also difficult. SharePoint admins are around Talent is costing a lot more today than historically - Specialization is adding to this and certain skills are in demand Testing - Proving Testing is big such as Prove-IT Tests TalentBin - online tool to find talent by analyzing what people are talking about. They are not necessarily looking. Find people based on real-time activity not by a resume
Dinner Presentation: A President/CIO Discussion with Tom Doll and Brian Simmermon of Subaru of America
Presented by Grace Schuler, Moderator; Tom Doll, President and COO, Subaru of America, and Brian Simmermon, Vice President and CIO, Subaru of America
Photo by Lisa Chosed, Chosed1Creations.com
Tom Doll started the presentation with a brief business history of Subaru of America since it was founded in 1968. Highlights included: Harvey Lamm, a local Philadelphian, founded exclusive dealership for US in 1968 as a pure distribution company with Malcolm Bricklin. They created 13 Independent distributorships. Subaru of America (SOA) became a public company in 1972. SOA was purchased by FHI (Fuji Heavy Industries) in 1990. 1968 to 1986 – the strategy was inexpensive cars and built to stay that way. SOA almost went out of business several times, but rebounded. o The company was saved by gas crisis in 70’s.
o In 1987-1992, the yen flip resulted in dramatic price increases. This resulted in a business downturn. o SOA Decided to go to “all-wheel-drive’ on all cars. This was unprecedented. The result was the Outback, which turned the company around. o SOA built the brand through 2000’s and had steady growth since 2008. Now it has over 3% of market. The IT Journey was summarized by Brian Simmermon
The immediate focus was on a shift from unsupported legacy systems to building a safe supported environment. IT’s job is to support the business needs. IT focused on supporting the strategic vision – marketing, sales, order to delivery and service. SOA moved from a vehicle centric to customer centric business. A plan was created to add capability to share more information on order & delivery with customers. What matters most for customer retention is customer satisfaction. Today there are minimal systems issues with little to no business impact. The IT systems are now a model of simplicity, flexibility and cost effectiveness. Another key to success was networking within the company and building relationships with business leaders and the parent company.
Brian and Tom commented on keys to working together: Communicate – both good and bad. Build trust. Learn from mistakes. Constantly raise the bar, challenge the status quo. Tom depends on Brian most for providing an honest assessment of any area of the business, somewhat of a management consultant because of his wide exposure to all aspects of the business. Brian depends on Tom for resolving conflicts and prioritization. It is also important to Photo by Lisa Chosed, Chosed1Creations.c 2 understand Tom’s vision so Brian can develop a strategy to support it, to make sure everyone is going in the same direction. Brian does have a seat at the table with Tom’s management team. Brian needs to be in front of the team and know what is going on.
What happens when Brian disagrees with Tom? – Tom wants facts, he will reconsider the facts, but Tom makes the decision. They do talk about it, when it happens, but it doesn’t happen often. The biggest thing is trust. Tom only knows what people tell him, so it is important that the trust relationship is there so he can trust what people tell him. Trust breeds confidence. Confidence breeds trust in taking the company higher. Looking back:
In retrospect, Brian would like to have learned more about how Japanese make decisions. Tom would have liked to learn more about how data can be used to provide a big picture view of the company. Accomplishments:
Brian is proud of 7 years of sales growth. IT doesn’t take credit for it, but the anticipation of business needs and resulting IT strategy were important in supporting that growth. IT is less than 0.1 % of revenue. There is a lot of focus on parts & service side of business for the future. Real time communication between driver/vehicle and Subaru over internet will be available soon. This has been a big success for SOA. USA is the first market for this technology. The plan is for SOA to support some of the telematics roll out internationally. Recently hired data scientists will start mining data in order to improve customer satisfaction. For example, predicting weather so they can notify customer of possible delays in delivery.
SIM Breakfast - How 3-D Printing Is Changing How We Live September 11, 2015
Presented by Evan Malone, PhD, President and Founder of NextFab, a 3D printing company
Additive Manufacturing, also known as 3D Printing, has been available as a commercial technology since the mid-1980's, but has exploded into the public consciousness in recent years. The media, large industry, and government are touting it as a disruptive technology which will impact almost every economic sector and aspect of life. Most current manufacturing is performed by taking a raw material and removing it until you end up with the designed end product (e.g. taking a block of aluminum to a lathe and carving out an engine part). Additive Manufacturing (AM) builds the desired end product by layering micro amounts of material to get the end product. The result – no waste.
The low cost hobbyist machines are basically simple glue guns run by a smart placing machine. High quality AM machines can cost $30k - $50k and use high quality plastic or metal as raw material.
Computer Aided Design is a key first step in rendering a virtual design that then leads to Slicing and Path Planning & Control. Once complete the physical product can be built. This technology promotes the democratization of manufacturing; designs can be shared globally while manufacturing can happen locally.
Types:
1. Binder Jetting – Gluing material together with technology resembling ink jet printing 2. Metal Powders – Directed energy (lasers) bind powdered product 3. Material Extrusion – Uses simple desktop technology, simply put, a plastic wire is fed into a hot glue gun. 4. Material Jetting – produces full color plastic products. 5. Powder Bed Fusion – Nylon powder bound with lasers 6. Sheet Lamination –m multiple sheets of raw material (paper) are bound together. Note – Staple is planning to make these machines available in local stores. Cons:
Lack of predictive modeling software required to virtually test the end product is not very advanced. So a process of building a prototype and testing it is still required. There is still a long way to go to make products out of multiple materials. Hobbyists are currently making a lot of plastic ‘junk’. Pros:
Products are being actively developed for use (e.g. Invisalign, Ironman suit for the movie). Custom built product becomes easier to make (custom fitting hearing aids). Designs never before possible can now be made (GE jet engine nozzles). Design once – build anywhere makes space travel more efficient. Issues:
Copyrights – manufacturing could end up like music – copyright infringements. R&D is needed to develop a mastery of matter, e.g. Manufacturing organic materials and multi matter products.
GOLF Outing Cancellation
The golf committee decided to cancel this year’s golf outing because they were not able to get solid sponsorship commitments and there was poor volunteer support from the membership. The committee will propose changes needed to support this outing in 2016.
Member Survey results from our June 2 Meeting
Photo by Lisa Chosed, Chosed1Creations.com
SIM Board meeting summary – June 2, 2015
Highlights from the SIM Board meeting:
SIM Membership is currently over 250. We have lots of candidates waiting to be interviewed (Membership Committee can use some new members to help with this). We have the highest percent of membership renewals in a while. The CIO Executive Leaders in Technology Roundtable is off to a successful start. There were 11 attendees at the CIO breakfast. For the next meeting, 8 are definitely interested in attending. The Board requested that the Communications Committee post the full upcoming program agenda in the next newsletter. The Sponsorship Committee needs more people. Please contact Sanjay Khatnani ([email protected]). This committee develops relationships between key vendors and SIM Philadelphia. The board had a discussion about building interest among members to get engaged on committee work. The sense is that greater involvement by members on committees would greatly strengthen SIM overall. The board acknowledged the good work put into the newsletters by the Communications Committee. SIM Leadership summit – Jeff Berger & Sanjay Khatnani attended the event this year. In summary: SIM is closing in on 5000 members total in the USA. The Boston chapter tracks membership statistics (KPIs, retention rates, who attends). They have 400 members. They hold a lot of webinars. There are 50 events per year. There is high turnover – the whole organization turns over every 4 years. The session on Governance stressed the importance of managing membership. Chapters need to manage to bylaws and policies. The Dallas chapter has an 88% retention rate. They have many community events. Albany is soliciting vendors to help build membership. National programs underway include – SIM national survey, MIT, RLF, STEM outreach, SIMposium. In general, the SIM leadership summit was well attended and worthwhile. The board reviewed the policy on guest attendance at SIM Dinners events. Guests must be practitioners. They can’t be vendors or consultants. The Board discussed the new website capabilities available now that we moved to the SIMNET.org website. We agreed we want to work on building out the site supporting the Philadelphia Chapter. The Marketing and Communications Committee will join forces to develop the site.
SIM International and SIM Philadelphia organizational structure
Welcome new SIM Members!
Stephen Barone - Cushman and Carolynn J. Horrell - Penncro Wakefield Associates, Inc. Scott Benton - NFI Industries Sandy Immerman - Shire Peter Coliukos - Charmer Sunbelt Pharmaceuticals Group Jacob Mandel - AVL Digital John Desantis - Pennrose Helen L. Muth - Thomson Reuters Management Company Tej Patel - University of Srinivasa Devarkonda - Amerigas Pennsylvania School of Nursing Steve Elliott - Radius Thom Rossi - Project Management Karen Gifford - Christiana Hospital Institute Bob Hardcastle – DCCC Stephen Tomasco – Flagship Credit Alayanna Haskins - TE Company Acceptance Larry Hoh - Christiana Hospital
Darwin John Bart Bolton Mary Jo Greil CIO Hall of Fame Member RLF Facilitator Strategic Change Consultant & Executive Coach
September, 2015 SIM Launches New Executive RLF Six-Month Program Focuses On Building Leaders’ Executive Capacities
The 4,000 graduates of SIM’s ten Regional Leadership Forum (RLF) programs have a new option for continuing their transformational journey of personal and professional development – the Executive RLF. The six-month program will enable senior leaders to build their executive capacities through a highly-experiential curriculum focused on enhancing capabilities at the executive level.
The 2016 Executive RLF has evolved from last year’s inaugural Graduate RLF program, and is designed and led by CIO Hall of Fame member Darwin John, prominent RLF facilitator Bart Bolton and strategic change consultant / executive coach Mary Jo Greil. John is one of the leaders who created the RLF program more than two decades ago.
“We have taken the time-tested, successful synergies of SIM’s famous RLF program and created an even more intense and interactive experience for top talent already at the senior level,” said John. “We will delve deeply into the introspection of value, beliefs and character so participants can learn to project an executive presence and influence built on core values and character.”
According to John, one of the Executive RLF’s signature components will be advancing strategic dialogues and connections with more than a dozen nationally-recognized industry experts. “Participants will tap these experts’ experiences and knowledge to learn how to influence others, build leverage, navigate the political environment and readily apply transformational change into their current and future work,” said John.
The 2016 Executive RLF will consist of four 2-day sessions in March, May, July and September at the Eaglewood Resort near Chicago’s O’Hare International Airport. Additional continual interaction with experts, facilitators and mentors will take place throughout the six-month program.
Participants in the program will be senior leaders with 5-7 years of experience managing others and at least 2 years of leadership / managerial experience following graduation from one of SIM’s RLF programs – or an equivalent leadership experience.
Requests for registration in the 2016 Executive RLF are now being accepted at EXECrlf.simnet.org.
HELP WANTED – Join one of the SIM committees!
Want to get to know fellow SIM members better while also contributing to keep our organization delivering excellent value for members? Consider joining one of our committees. You will get to know the inner workings of SIM Philadelphia and develop close working relationships with members you probably wouldn’t meet otherwise. All for a minimal time commitment. Contact any SIM Board member for further information.
Share your thoughts!
Ever face an IT leadership issue that you just knew others must have already addressed?
As IT leaders, we have many talented employees supporting our decision making and strategy execution. Top IT leaders also look outside their organization for guidance through professional publications, consultants, intellectual exchanges, and of course their professional networks. Each of us has access to an incredible set of knowledge and resources through our professional network at SIM – but sometimes you don’t know who to ask or which company has tackled the current challenge you are facing. That’s where the Philadelphia SIM LinkedIn group can help! Simply post your question, or help a fellow member by responding to theirs.
1. Log in to LinkedIn.com 2. Click on the Interests menu 3. Click Groups 4. Click on the SIM – Philadelphia Chapter Group (Note: this is a private group that only Philadelphia SIM members have access to)
5. Now, enter a title and your question! (If you have a complicated or long question, you may want to first compose it in email or Word and cut and paste it into the details box.)
6. Click Share
So the next time you are wondering which anti-malware solution would be best for your organization or to get feedback on a proposed DevOps organizational model – post it to LinkedIn! It’s fast, easy, and leverages your trusted network of SIM contacts.
Help our Members in Transition Got a job lead? Post it on our LinkedIn group in the ‘Jobs’ section. Both Full Time and Consulting opportunities are appreciated.
Here is the Link: https://www.linkedin.com/groups?jobs=&gid=129528
We are on Twitter! Follow @SIMPhiladelphia for the latest updates for the Philly Chapter.
Photo by Lisa Chosed, Chosed1Creations.com
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This Newsletter is brought to you by the SIM Communications Committee:
Steve Olshevski – Chair Mark Alberto Scott Bender Jeffrey Berger Stephen Enoch Beth McKeegan John Litak