JULY 30, 2011

Gerry Brownlee Canterbury Earthquake Recovery Minister

It’s hard to believe we are approaching the one-year anniversary since the first earthquake struck Canterbury on 4 September, and five months since the devastating aftershock on 22 February. It’s been a frustrating and stressful time for us all with these ongoing earthquakes and aftershocks. The Government has been working hard to provide more certainty for the people of Canterbury about what their future holds, particularly around land damage and whether they will be able to rebuild on their properties. Last month, we announced all residential land in greater had been divided into four zones – red, orange, green and white. The red zone means the land is unlikely to be suitable for continued residential occupation for a considerable period of time. In order to allow people to move on with their lives, the Government will be making an offer to buy those properties in the red zone at 2007 rating valuations. There are around 5100 properties in the red zone. We have committed to writing to those homeowners with insurance in the with an offer by mid-August and are on track to meet that timeframe. Last week, consent forms were posted out to red zone homeowners, so they can give their authorisation for the Earthquake Commission (EQC) and their insurance company to share information with CERA. This will allow CERA to develop the offer letters. Since announcing the zoning of land last month, the priority has been to reclassify the orange zone to either green or red, with the first focus on the orange zone areas of Waimakariri. The orange zone, which involves around 10,000 properties across Christchurch and Waimakariri, means further work is needed by geotechnical engineers on the status of the land before any decisions can be made. Last week we also announced the reclassification of all of the and large parts of the from the white zone to the green zone. Our intention is to continue this reclassification of both the orange and white zones in the weeks ahead. We are working hard to keep people informed of this process and other progress in the earthquake recovery efforts. This update is another tool to communicate with the people of Canterbury and will be a regular feature in and the Christchurch Mail. In association with CERA, I have also begun holding earthquake recovery media briefings every Friday to keep people informed on the latest progress in the recovery. These briefings are streamed live on the CERA website (www.cera.govt.nz). Edited footage is also available shortly after the conference so I encourage you to check it out. Finally, I would like to thank the people of Canterbury for their patience and resilience as we work together to recover from these series of earthquakes and aftershocks. I truly believe our beautiful city will be restored – better and stronger than ever before.

Roger Sutton Welcome to the first of our regular industries, to get this amazing city Regular two-way communication hell and move on to better things and CERA Chief Executive features on earthquake recovery. back on its feet as soon as we can. is extremely important to me and happier times. It’s a tough and long CERA and many of our partners I know many of you have had a you, the residents of Christchurch, road ahead, but I can assure you that HOW TO CONTACT CERA: involved in this journey with us horrendous and often unbearable deserve that. We’re very focused on progress is being made every day by have pulled together to produce this time, having lost a loved one; having continuing to talk to people in the red, all the organisations involved. We just General enquiries: update on all the hard work being a badly damaged house; losing orange, green and white zones to keep have to have patience and faith that 0800 RING CERA (0800 7464 2372) done to rebuild our city and make it a your job or business – or all of the them updated as more information we’re going to get there together, by above. Perhaps you have unsettled Office: (03) 354 2600, Fax: (03) 963 6382 fantastic place to live in again. becomes available. I’m mindful that rolling our sleeves up and displaying I’ve been in this job for almost seven children or family members, or the many of you will be anxious and want constant aftershocks are making that grit and determination that Postal address: weeks now and, while there have to make decisions about your future you feel fearful. There’s no question Cantabrians are renowned for. CERA, Private Bag 4999, Christchurch 8140 been numerous challenges, I haven’t as soon as possible. We also want to we are living in an unpredictable Finally, we can’t cover everything once regretted my decision to take on make sure you know about the steps Email: [email protected] environment, and the really you need to know in every update we the role of chief executive. Not even being taken to improve the other frustrating thing is that none of us practical things that will help your produce. But all the parties working Website: www.cera.govt.nz the 13 June earthquakes – which know when the rumbling and shakes day-to-day life get back to normal – on earthquake recovery will do their struck when I was barely five hours will stop. We also don’t know exactly Twitter: twitter.com/CERAgovtnz or at least become a bit easier – such best to lock down timeframes and in to the job and forced us out of how long it will take to fix the city and as roads, water, sewerage, electricity Facebook: www.facebook.com/ our offices – could put me off! I am region completely. But among all the give you more specific answers on the constantly encouraged and enthused uncertainty, one thing is for sure: I and local community facilities. things that really matter to you. So CanterburyEarthquakeRecoveryAuthority by the dedication and commitment will be open and transparent about I feel extremely lucky to be leading if there’s a burning issue, project or Land information: [email protected] Roger Sutton being shown by so many motivated what I do know, and will also be CERA’s work to help this city and area you want to learn more about, people, in so many different areas and honest about what I don’t know. surrounds recover from 11 months of please let us know.

Government Helpline 0800 779 997

3917316AA JULY 30, 2011 CHRISTCHURCH CITY COUNCIL UPDATE End in sight for chemical toilets Thousands more residents solution – by the end of 2900 portable toilets were a few thousand people are have recently been told they August. placed on city streets. These still using chemical toilets can stop using their chemical More than 30,000 residents are now being removed as and that number is dropping toilets and portable toilets in the eastern suburbs were sewer clearing progresses, every day. as the Christchurch City issued chemical toilets with around 1200 remaining. You can view progress on Council works towards its following the 22 February The clearing of silt and sand goal of having sewer services earthquake because damage from the sewer system has the Council website under returned to all homes – either to the sewer systems meant progressed and, while the the Wastewater section at through connection to the they could not use their 13 June earthquakes did www.ccc.govt.nz/ network or a temporary household toilets. Around cause some set-backs, only earthquake CHRISTCHURCH CITY COUNCIL FACILITIES SPORTS AND COUNCIL SERVICE CENTRES RECREATION AND LIBRARIES

FACILITIES The following libraries are now open: Akaroa, Bishopdale, Central South City Library, Diamond Harbour, Halswell, Hornby, Little River, Linwood Jellie Park and Pioneer Mini, Lyttelton Library, Mobile Library, New Brighton, Parklands, Recreation & Sports Redwood, Shirley Library, South Library and South Learning Centre, Centres are now open. Spreydon Library. Graham Condon All other Christchurch City Libraries are closed until further notice. The Recreation and Sport status of these libraries is: Centre Sports Hall is now open. „„ Central – repair work „„ Papanui – accommodating Lyttelton Recreation required plus issues with Council staff and not available Centre Hall and Meeting neighbouring building(s). for library use. room are now open. The „„ Fendalton – accommodating „„ Sumner – issues with stadium and squash courts Council staff and not available neighbouring building(s). remain closed. for library use. „„ Upper Riccarton – Cowles Stadium is „„ Linwood – repair work accommodating Council staff currently closed pending required plus issues with and not available for library an assessment. neighbouring mall. Linwood use. mini open at the Linwood Service Centre.

All Christchurch City Council Service Centres are open, except Sockburn, Lyttelton and Civic on Hereford Street which remain closed.

OTHER COUNCIL OWNED FACILITIES

„„ Open: Wharenui pool, „„ Closed: Cuthberts Green, Wigram Gym, South Brighton Ascot Golf Course, Porritt Motor Camp, Spencer Park Park and Rugby League Park. Camp, Denton Park, English Park, Sockburn Recreation Centre, Fencing Centre and Rawhiti Golf Course.

Chlorination to make our water safe

The Christchurch City Council is gradual process of removing chlorinating our water to ensure chlorine from the water could it is safe for people to drink. begin in October and will take Earthquake damage to water and around six weeks to complete. wastewater pipes means that Chlorination is a safe and contamination could enter the effective way of managing water water stream and the chlorination supply-related health risks. was started to ensure the water The majority of supplies in New was safe. Zealand have chlorine in them on The Christchurch City Council a permanent basis. will stop the chlorination as If people don’t like the taste of soon as it is safe and practical chlorine then they should fill a to do so and we’ll work with jug with water and store it in the Canterbury Medical Officer the fridge for 30 minutes before of Health to decide when this drinking. This will lessen the will be. It is expected that the taste and odour.

EARTHQUAKE DAMAGE AT AMI STADIUM

Christchurch City Council extent of damage caused by recent will consider the options for earthquakes before making any earthquake-damaged AMI decisions on its future. This Stadium at a workshop to be held process will include a peer review in the coming month. of the engineering reports. More The Mayor and Councillors information will be available once will consider reports into the the reports have been considered condition of the stadium, and the by the Council.

3917319AA JULY 30, 2011 STRENGTHENING OUR ESSENTIAL SERVICES Work is well underway on one of The scale of the rebuild is (CERA), New Zealand Transport work to restore temporary services New Zealand’s largest and most unprecedented in New Zealand. Agency (NZTA), and contractors to homes, make the roads safe complex civil engineering projects When work is fully underway, City Care, Downer Construction, and repair critical underground Major CITY WORKS UNDERWAY: – the Stronger Christchurch thousands of people will be Fletcher Construction, Fulton infrastructure. Planning and Infrastructure Rebuild. It employed delivering around Hogan, and MacDow New prioritisation for the rebuild involves repairing hundreds of $2.5 billion worth of repairs over Zealand. By working together, the „„ A retaining wall at Fitzgerald Avenue, north of „„ Sewer repairs on Pages Road, between Rowan of city roads, sewerage, water kilometres of roads, foot and road several years. rebuild team will ensure value for Kilmore Street, is being rebuilt. Work is now Avenue and Portchester Street are expected to supply pipes and parks damaged bridges, underground services The Stronger Christchurch money and management of labour underway and also includes the replacement be completed by the end of August. This work (water, wastewater and storm Infrastructure Rebuild team is and supply chains. in recent earthquakes is being of sewers, bridge work and road replacement. requires some road closures – please follow all water pipes), parks, and water an alliance between Christchurch The main focus since the 22 carried out right now by all the This is a significant project which involves a warnings and signage. reservoirs that were damaged in City Council (CCC), Canterbury February earthquake has been agencies and contractors involved large amount of work and it is not expected to „„ New water wells are being installed in Milton Canterbury’s earthquakes. Earthquake Recovery Authority emergency response and repair in the rebuild. be completed until early next year. Street, at the Sydenham Pumping Station on „„ The replacement of a large sewer pipe under the boundary of Sydenham Park on the City Estuary Road is now underway and will take Care yard. This work will take around eight around seven weeks to complete. months to complete. WHAT THE EARTHQUAKE DID „„ The replacement of water mains along „„ A temporary wastewater system is being Flemington Avenue and Ascot Avenue in North installed on Drive, with work expected TO OUR INFRASTRUCTURE New Brighton is expected to be completed by to be completed by 19 August. The aim of 5 August. this work is to repair wastewater services for „„ 300 km of sewer pipes „„ More than 50,000 individual „„ Temporary repairs on Avondale Bridge will properties between 294 to 336 Avonside Drive damaged road surface defects see the bridge closed while work is underway. and it involves installing temporary pipes and „„ 12 km of pressure mains „„ 30,000 chemical toilets Gayhurst Road Bridge repairs have progressed in-ground tanks. The work will not impact on need to be replaced distributed and it is now open to light vehicles. current water or power services. „„ 124 km of water mains „„ 2900 portable toilets placed „„ Emergency repairs to repair a collapsed sewer damaged on city streets on Woodham Road. This major trunk line carries wastewater from around 70% of the city and repairs will take some months to complete. For a full list of work underway „„ Water mains are being repaired on Sparks right now, visit our website WHAT DOES THIS MEAN FOR Road, with work expected to be completed by www.strongerchristchurch.govt.nz and RESIDENTS IN THE RED ZONES mid-August. view our interactive map of the city. We are working hard to restore Once people have moved out of Trenches are dug out for underground infrastructure work wastewater services to all zones, the red zones, what happens to on Anzac Drive. including residential red zone the infrastructure is dependant areas, to ensure people have at on the future use of the land and least a temporary service until the function that it provides. In they move to a new area. Our aim some areas, infrastructure will be HOW YOU CAN FIND OUT MORE is to have everyone using their able to be removed or abandoned household toilet by the end of and appropriately sealed or Keeping people informed about what work is being carried out and August. capped. In other areas some of when is an important part of the infrastructure rebuild. We will try to give you as much notice as possible before work begins. For The Council will continue to carry it will remain where it services a more information and to find out about specific work underway in out safety repair work in all zones wider network. your neighbourhood, visit www.strongerchristchurch.govt.nz. so that it is safe for people to use You can also subscribe to the Stronger Christchurch e-newsletter the roads, footpaths and parks. at http://www.ccc.govt.nz/homeliving/civildefence/ chchearthquake/newsletter.aspx Crews lay down seal following road works on Ferry Road.

Orion continues to make good progress repairing the electricity network in the eastern suburbs of Christchurch after the February ORION ELECTRICITY NETWORK: and June earthquakes. Major repair work in the east should be completed by the end of August – including a new substation being built in Keyes Road, New Brighton. Once the substation is fully operational RECOVERY WORK IN PROGRESS eastern suburbs residents can start to use electricity as normal. Recovery work in the eastern suburbs CBD POWER POWER SUPPLY IN RURAL AREAS While the June 13 aftershocks network, and extra cable repair SUPPLY Some residents and businesses Orion reminds those rural were not a big setback in Orion’s crews from around the South in Orion’s rural network area customers reliant on electricity for Residents and businesses within earthquake recovery work, some Island have been called in to help. have experienced more power essential operations to ensure they the Christchurch CBD’s four high voltage underground cables cuts than usual recently have a generator available in the In general the electricity network avenues need to be prepared for were damaged. Since then more event of a power cut. is holding up well due to good further power cuts as building due to a higher than than 90% of all known 11,000 engineering and extensive demolition work continues and normal number of overhead For advice about safely volt underground cable faults seismic strengthening work. areas are isolated from the line faults in some areas. connecting a generator at have been fixed in the eastern Teams are ready to respond network. The majority of the CBD Teams are working hard to fix your property, please call suburbs, and Orion expects to around the clock if your power red zone remains without power these problems and deliver a either Orion on 03 363 9898 complete these repairs in the goes out, and diesel generators for safety reasons. stable power supply. or your local electrician. next couple of weeks. Some are on standby to be used if there further cable damage has been is a power outage and power found since June 13 as colder supply can’t be quickly rerouted weather has increased load on the from other parts of the network. Ike Francisco from Counties Power in Pukekohe repairs damaged power cables in Madras Street. Overview of earthquake recovery work on Orion’s electricity network Overview of earthquake recovery work on Orion’s electricity network IMPORTANT MESSAGES NATIONAL Local 66kV Substation 11kV 230 Volts FOR RESIDENTS GRID CABLE UNDERGROUND CABLE UNDERGROUND Substation SOME OVERHEAD NATIONAL Local SOME UNDERGROUND 66kV Substation 11kV 230 Volts Orion asks residents to be prepared for further GRID CABLE UNDERGROUND CABLE UNDERGROUND Substation SOME OVERHEAD power cuts over the winter months, especially if SOME UNDERGROUND we continue to experience large aftershocks. 20–300 Usually your power supply will be restored Customers ±20,000 ±1,000 per20–300 line within two hours. If the fault is more complex, it Customers Customers Customers may take up to five hours. In exceptional cases, per±20,000 cable per±1,000 cable per line Customers Customers it may take longer while Orion reroutes power per cable per cable supply or installs generators. Eastern suburbs residents are reminded to continue to use electricity wisely. However, do heat your home to stay warm – Orion is Some severely damaged cables Very little damage due Hundreds of damaged cables Some damage Some damage Orion will confident its network can cope with the heating in eastern suburbs and CBD to extensive seismic Work completed Urgent repairs Urgent repairs continue to Some severely damaged cables Very little damage due Hundreds of damaged cables Some damage Some damage Orion will load. Orion also reassures residents that it will Work completed strengthening work • After February quake: 205 cables are completed are completed provide electricity in eastern suburbs and CBD to extensive seismic Work completed Urgent repairs Urgent repairs continue to deliver and maintain power supply to badly • Repaired damaged cables in CBD Work completed were damaged, many with Overhead lines are infrastructure in Work completed •strengthening Temporary transformer work installed • multipleAfter February faults. quake: All 600+ 205 known cables are completed are completed badlyprovide damaged electricity damaged areas in the residential red zone until • Built two temporary 66kV overhead very fast to repair infrastructure in • linesRepaired from damaged Bromley cablesto New in CBD Workat substation completed in Pages Road, cablewere damaged,faults were many repaired with by the Overhead lines are areas until it is it is no longer needed. badly damaged • BrightonBuilt two andtemporary Dallington 66kV to overhead replace • NewTemporary Brighton transformer – to replace installed endmultiple of May faults. All 600+ known very fast to repair no longer needed If you have any questions or concerns fourlines underground from Bromley cables to New damaged transformerat substation in in building Pages Road, which Workcable in faultsprogress were repaired by the areas until it is about your power supply please call beyondBrighton repair and Dallington to replace sankNew Brightontwo metres – to into replace the ground • Afterend of June May quake: 100+ cables no longer needed transformer in building which Orion on 03 363 9898 or email Workfour in underground progress cables damaged Work in progress Workwere in damaged, progress many with beyond repair sank two metres into the ground • After June quake: 100+ cables [email protected]. • Investigating options for permanent • Building new substation in Keyes multiple faults. More than Workhigh in voltage progress supply from Bromley WorkRoad, in progressNew Brighton – due to be 90%were of damaged, known faults many have with been • toInvestigating New Brighton options and Dallingtonfor permanent • completedBuilding new by substationthe end of Augustin Keyes repairedmultiple faults. More than high voltage supply from Bromley Road, New Brighton – due to be 90% of known faults have been to New Brighton and Dallington completed by the end of August repaired

3917326AA JULY 30, 2011 EARTHQUAKE COMMISSION: PROGRESS TO DATE The Canterbury earthquakes are New Zealand’s largest natural disaster and one of the world’s largest insurance events. The Earthquake Commission (EQC) has received more than 380,000 SETTLING CLAIMS claims. As each claim is made up of three parts – buildings, contents EQC is very aware that people want certainty as soon as and land – we are dealing with 560,000 claims. It’s as if every single are anxious for information possible. person in Canterbury, no matter how old or young, has at least one about the status of their claims. Our focus is on settling contents claim with us. Of our 1254 staff, we have claims by the end of this year. In terms of costs, the Canterbury earthquake events combined are the 858 staff living and working in most expensive insurance event in New Zealand’s history. The Treasury Christchurch. Many of these staff We have 128,000 contents claims estimates the damage caused by the two earthquakes is around $15 are also EQC claimants. Settling and haven’t received a schedule billion, which is about 8% of GDP. To put this in context, the March claims is our core business and of contents form or supporting 2011 earthquake off the north-east coast of Japan is estimated to have we understand that claimants documents for 80,000 of them. caused damage equivalent to around 3% to 5% of Japan’s GDP. The scale of the damage has meant that the EQC and many other partners in Canterbury’s recovery have had to take on new roles. For EQC this has meant: About EQC

„„ Paying $1.25 billion to claimants in Canterbury – an average of EQC is a Crown entity insurance. When you make a more than $3 million dollars a day in payments established to provide insurance claim EQC pays up to $100,000 EQC assessors have visited thousands of Canterbury homes to assess earthquake damage. cover for certain natural disaster + GST for house repairs and up From September 4 2010 to February 21 2011 EQC: claims and for public education to $20,000 + GST for contents „„ Fully settled 49,098 claims which had a total value of $898 and research purposes. EQC with your insurance policy WHAT INFORMATION DO I NEED TO COMPLETE million cover is for people who have covering any additional costs. house and/or contents insurance If your home is insured, EQC also „„ Completed full inspections to 81,775 properties MY CONTENTS CLAIM? and only covers people with this insures some of your land. Since February 22, EQC has: To help us assess your contents claim, you need to: The more information you can „„ Completed rapid assessments on 180,000 properties in 1. Complete the schedule of contents form, making a list of damage items provide, the better. Things like Christchurch regardless of whether they had insurance or not – including make, model and serial number. A schedule of contents form formal valuations, receipts, within 2 months invoices, copies of warranties/ HOW TO CONTACT EQC: is available on our website www.canterbury.eqc.govt.nz or through „„ Completed 34,029 full assessments since April– mainly in the red manuals, current replacement our call centre: 0800 DAMAGE and orange zones Call Centre: 0800 DAMAGE (0800 326 243) costs are all helpful. 2. Ensure you include your claim number on all documentation you „„ Overseen 50,000 emergency repairs to ensure people had safe, EQC also encourages claimants Email: [email protected] send EQC sanitary living conditions heading into winter to provide bank account details, Postal address: 3. Photograph the damaged items usually a bank deposit slip, to „„ Installed and ordered more than 25,000 heating units under Earthquake Commission, P.O. Box 311, 4. Keep damaged items of significant value (greater than $500) where speed up the payment of claims. the winter heating programme to the most vulnerable homes in possible, in case we want to inspect them Christchurch 6011 EQC will have staff available at 5. Obtain quotations or valuations for items of significant value the CERA ‘My Housing Options’ „„ Responded to 432,377 calls from claimants Website: [email protected] (greater than $500). Your retailer will have records for news items you Expo at the Addington Events „„ Deployed 220 teams to do full inspections: On this site you can also subscribe to receive EQC’s have purchased. Centre this weekend if you have • 50 in the Port Hills Claimants Update - our email newsletter. 6. Forward your valuations, quotations, receipts, photos and invoices for more questions about settling • 95 in the Eastern Areas (this includes Orange and Red Zones) damaged items along with your complete schedule of contents to us your claim. • 75 in the North and West (including )

“A Recovery Strategy on the scale and scope we are talking of for the greater Christchurch area has not been prepared in New Zealand before, so we were keen to gather as much feedback as possible in the time EXPO OFFERS HOUSING available,” CERA Chief Executive Roger Sutton says. “I was particularlyRECOVERING impressed with the willingness of people & to give their time to take part in the community and stakeholder meetings. This Strategy is so important as it is Cantabrians about rebuilding, restoring and enhancing the quality of life OPTIONS ALL UNDER ONE ROOF LOOKINGfor people here,” he says. TO THE FUTURE This weekend residents affected by the recent land More than 500 people attended community workshops announcements are invited to the ‘My Housing Options’ Expo keen to have to share their thoughts and another 613 made written at the Events Centre Addington Raceway, where more than 60 Free Buses and online submissions. CERA also gathered the views organisations, businesses and agencies will be there to help. Available to Expo COMMON THINGSof its five partnersYOU TMAYe Runanga FEEL: o Ngai Tahu;WHAT Christchurch YOU CAN DO ABOUT IT The Expo, organised by the Canterbury Earthquake Recovery their voices City Council; ECan; and Selwyn and Waimakariri District Authority (CERA), is for people who will have major decisions • Sad and distressedCouncils. And ifdiscussions you have took to place with• a wideBe varietykind toof yourself and others - make to make about their relocation options – whether to buy a A free bus service will start at 12 noon on leave yourgroups home and and organisations community. working in the areassome covered time by to do things you enjoy. house, or rent or build something new. Saturday and 10am on Sunday going to and from heard the Strategy – community wellbeing; culture and heritage; the built environment; natural environment; and economy. The country’s leading banks, insurers, property developers the Addington Events Centre on the half hour. A huge thank you to everyone • Worried about the future and how you • Give yourself time to take it all in and home building firms will be there as well as real estate are going“We to managewill also be financially.taking into account community input into who has so far ‘Had a Voice’ Christchurch City Council’s Share an Idea consultationand take one step at a time. agencies, the Earthquake Commission, the Department To Addington Events Centre: in developing a Recovery of Building & Housing, Ministry of Education and the earlier this year,” Mr Sutton says. Strategy for the greater • Angry about what’s happened and • Talk about it with family, friends, Christchurch City, Selwyn and Waimakariri Councils. Depart from The Palms (New Brighton Road Stop) The draft Strategy, which will feature a vision, goals, Christchurch area – one of angry towardsobjectives other and targetspeople. for each aspect of the recovery,neighbours and colleagues, if this “We are providing free buses from the worst affected suburbs Travel along New Brighton Road CERA’s major tasks in helping will now be developed. Everyone living in the greater to and from Addington to encourage as many people as • Numb, shocked or confused. feels right for you. possible to attend,” CERA Chief Executive Roger Sutton says. Right into Anzac Drive the region recover from the Christchurch area will be able to comment on the draft in September before final changes are made and it is “There will be seminars on buying, building and renting Right into Pages Road 2010 and 2011 earthquakes. • Helpless presentedwith so manyto the Minister things for out Canterbury of Earthquake• Don’t expect to make instant property with support from the NZ Law Society. Pick up at Stop in Pages Road just past Breezes Road Roger Sutton your controlRecovery, and likeGerry it’s Brownlee, all too in much. mid-December. decisions. It’s normal to feel unsure “Many people will have very important life decisions to Travel along Pages Road and Buckleys Road to Eastgate when something unexpected happens. make in the coming months and the Expo is the first proper • Exhausted and yet unable to sleep. opportunity they will have to get as much information as Pick up on Main Stop at Eastgate in Buckleys Road just past Russell Street • Try to get back into what a normal possible under one roof.” • Feeling on edge. Travel along Buckleys Road, Aldwins Road, Ensors Road routine for you and your family would Turn Right into Brougham Street RECOVERING AND LOOKING• Difficulty concentratingTO THE and FUTURE planning be. Getting back to pre-event “normal” Turn Right into Barrington Street COMMON THINGS YOU MAY FEEL: WHAT YOU ahead.CAN DO ABOUT IT: If you feel you oreating your and sleeping times will help. Cross Lincoln Road into Whiteleigh Ave „„ Sad and distressed if you have to leave „„ Be kind• toYou yourself lose and interest others - makein eating child/children and your are Saturday 30 July 12pm to 6pm Left into Jack Hinton Drive your home and community. some time to do things you enjoy. • Exercise may be the last thing you stomach is upset. not coping, make Sunday 31 July 10am to 4pm „„ Worried about the future and how you „„ Give yourself time to take it all in feel like doing but it’s a great way to From Addington Events Centre: are going to manage financially. and take• oneYou step can’t at a time.seem to rememberan appointmentthings clear with your mind and you will feel more Addington Events Centre, „„ Talk about it with family, friends, Jack Hinton Drive „„ Angry about what’s happened and and find it hard to make decisions.your general practiceenergetic afterwards. Twigger Street angry towards other people. neighbours and colleagues, if this Turn Left into Whiteleigh Ave feels right for you. team or phone „„ Numb, shocked or confused. Follow Whiteleigh Ave, Clarence Street and Straven „„ Don’t expect to make instant the helpline „„ Helpless with so many things out of Road & Idris Road decisions. It’s normal to feel unsure 0800 777 846 your control and like it’s all too much. when somethingIf you feelunexpected you orhappens. your child/children are not coping, make an appointment Turn Right at Roundabout into Glandovey Road „„ Exhausted and yet unable to sleep. „„ Try to get backwith into whatyour a normalgeneral practice team or phone the helpline 0800 777 846 Follow Glandovey Road, Heaton Street & Innes Road „„ Feeling on edge. routine for you and your family Turn Right into Cranford Street would be. Getting back to pre-event „„ Difficulty concentrating and planning “normal” eating and sleeping times Turn Left into Berwick Street ahead. will help. Follow Berwick Street, Warrington Street, Shirley Road „ „ You lose interest in eating and your „ & New Brighton Road „ Exercise may be the last thing you feel stomach is upset. like doing but it’s a great way to clear Terminate in New Brighton Road at The Palms stop „„ You can’t seem to remember things your mind and you will feel more and find it hard to make decisions. energetic afterwards.

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