Platform SDK for Java

8.5.103.04

9/24/2021 8.5.103.04

8.5.103.04

Platform SDK for Java Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows 10/08/15 General X X X X

Contents

• 1 8.5.103.04 • 1.1 Helpful Links • 1.2 What's New • 1.3 Resolved Issues • 1.4 Upgrade Notes

Platform SDK for Java 2 8.5.103.04

What's New Helpful Links

This release contains the following new features and enhancements: Releases Info

• Configuration Server Protocol now includes functionality for closing the • List of 8.5.x Releases connection if a MSG_DISCONNECTED event is received from the server. • 8.5.x Known Issues • Universal Contact Server Protocol now includes a Language attribute in the RequestGetRootCategories message. • Interaction Server Protocol was updated to support changes with the 8.5.105 server. EventPartyRemoved now contains the following optional Product Documentation attributes: Platform SDK for Java • OldQueue,

• OldWorkbinTypeId, Genesys Products

• OldWorkbinAgentId, List of Release Notes • OldWorkbinGroupId,

• OldWorkbinPlaceId, and

• OldWorkbinPlaceGroupId

• Interaction Server Protocol was updated to support changes with the 8.5.104 server updates. The following messages include new attributes:

• RequestPull - GetIdsOnly,

• RequestWorkbinNotifications - IdsOnlyInTakenOutNotification,

• EventUserEvent - Actor information related attributes (including ActorType, ActorMediaServerId, ActorTenantId, ActorStrategyId, and others).

• Support for null attributes has been added in RequestUpdateStandardResponse.

• RequestCreateWebEmailIn now includes the QueueEndpoint property.

• Transcript objects in both Basic and Flex chat protocols have been extended with the new msgCheck enum property. • Contact API has been extended to provide support for Model and Training data object management. • Platform SDK now supports serialization of ESP-based messages to/from JSON.

Platform SDK for Java 3 8.5.103.04

Resolved Issues

This release contains the following resolved issues:

The logic for updating Configuration Objects has been improved. Previously, updates could fail if the structure of the CfgRole content was inconsistent. (PSDK-8023)

Updating Configuration Objects is more stable. Previously, the update could fail if CfgAlarmCondition was updated without the optional CfgRemovalEvent substructure. (PSDK-8044)

The Platform SDK Commons logging Log4j v1 adapter now works correctly with Apache ServiceMix OSGI container. (PSDK-7925)

Added three new message header formats for logging messages: ShortCSV, ShortTSV and ShortDSV. (PSDK-8006)

Upgrade Notes

No special procedure is required to upgrade to release 8.5.103.04.

Platform SDK for Java 4