INTRODUCTION Immunisations, Dietary advice, Contraception advice and If you wish to see a specific Doctor please state when We would like to welcome you to our Practice. New cervical cytology. booking the appointment. If you are unable to keep an Medical Centre is on the borders of , appointment made with the doctor or nurse, please inform . The surgery is situated on the corner of SEEING THE DOCTOR the surgery as soon as possible. Leechcroft Avenue and Blackfen Road, Blackfen, Sidcup, Kent. New Eltham Medical Centre IN AN EMERGENCY The Practice is open from 8:00am to 6:30pm on Mon, Tue, Ring the surgery on 020 8850 2458 or 020 8859 5881. ABOUT THE SURGERIES Wed & Fri and from 8.00am to 1.30pm on Thurs. 8.30am to During the hours that the surgery is open you will be New Eltham has a large and pleasant waiting room and 13.30am on Sat. There is no surgery on Thursday afternoon. answered by the receptionist. Make it clear that your case reception area. There are three consulting rooms, and a To make an appointment, please ring 020 8850 2458 during is urgent and we will make an appointment for you as an nurse/treatment Room. The Blackfen site has a large these hours. For routine investigation results please contact emergency as day appointment. waiting room. It also has 2 consulting rooms, and a the surgery between 2pm to 3pm. There is also a Duty Doctor nurse/treatment room. Both surgeries have disabled for telephone consultations between 8:00am to 10:30am on Calls outside these hours, which should be for access and toilet facilities. Mon, Tue, Wed, Thru &Fri. Emergencies only, will be interrupted by a taped message which will give clear instructions about how to contact the THE DOCTORS Opening times by appointment: doctor on duty. Advice may be sought from NHS 111. 1. Dr Samir Arora (Male), MBBS If it is a serious problem, please do not hesitate to call 999 2. Dr Lauren Harris (Female) MRCGP, BMBS, DFSRH • Monday 8.00-18.30 for an ambulance. Registered in , Aug 2016 • Tuesday 8.00-18.30 3. Dr Jinesh Dattani (Male) MRCGP, BMBS, DFSRH • Wednesday 8.00-18.30 HOME VISITS 4. Dr Rajni Dogra (female) MBBS • Thursday 8.00-18.30 If a patient is too ill or infirm to come to the surgery, the 5. Dr Pabitra Manandhar (female) MBBS • Friday 8.00-18.30 doctor can visit at home. Please remember you should • Saturday CLOSED due to COVID-19 always come to the surgery if at all possible as we are THE PRACTICE NURSES • Sunday CLOSED better equipped at the surgery. For a home visit please 1. Beverly Ayanda (female) RGN ring the surgery by 10 am where possible. 2. Omobola Oduntan (female) RGN Blackfen Medical Centre The Practice is open from 8.00am to 6.30pm from REPEAT PRESCRIPTIONS PRACTICE MANAGER Mon to Fri. To make an appointment please ring Prescriptions: If you are on regular treatment, you may be Mrs Nayana Patel is responsible for the smooth running of 020 8859 5881. For routine investigation results able to obtain a repeat prescription without seeing the the practices and liaising with members of the practice Please, contact the surgery between 1:30pm to 2:30pm. doctor. This can be requested at the reception desk or by team. There is a Duty Doctor for telephone consultations afternoon post (please enclose an SAE) or in writing. Please allow 48 from 2:30pm to 3:30pm on Mon, Tue and Wed. hours for collection. THE PRACTICE TEAM The first people you meet at the Reception Desk are: Opening times by appointment: ON-LINE SERVICES: FOOTFALL & eCONSULT Patricia, Elaine, Carol J, Mandy, Carol H, Wendy, Ella, Footfall and eConsult on our web page is designed to help Bernie, Sangeeta, Saron and Lina Dave (locum) who is also • Monday 8.00-18.30 patients navigate their way to find help they need like: a data input and read code clerk. They answer the phone, • Tuesday 8.00-18.30 • Contact your GP for medical advice make appointments, and handle requests for prescriptions • Wednesday 8.00-18.30 • Administrative requests/Registration and all reception tasks. Aleksandra Zurczak is IT/Referral • Thursday 8.00-18.30 • Self-help advice/Referrals Admin. Vineet Lal deals with scanning, filing of documents • Friday 8.00-18.30 More on: http://www.newelthammedicalcentre.co.uk for both practices. • Saturday CLOSED

• Sunday CLOSED In case of a complaint, please contact Consulting times may be subject to change during The Practice Nurses cover all aspects of Practice Nursing Practice Manager, Nayana Patel the absence of one of the Doctor’s. including Chronic Disease Management, Vaccinations and

SPECIALIST SERVICES REGISTRATION

Family Planning, vaccinations, immunisation and If you wish to register, and you live in our Practice PRACTICE LEAFLET post-natal care is provided by appointment. Catchment area and postcode areas of SE9, DA14 or DA15, please, pick up If you are a newly registered patient, you will be invited All relevant forms from the reception desk to complete. NEW ELTHAM MEDICAL CENTRE to attend for a New Patient Health Check. Patients’ rights and responsibilities WHERE TO FIND US – Thaxted Road, SE9 52 THAXTED ROAD Please treat the doctors and staff with courtesy and NEW ELTHAM We are situated on the corner of Footscray Road and respect as you would expect to be treated by them. Thaxted Road. Footscray Road has a bus route running LONDON between Eltham and Sidcup and the surgery is within a Please cancel appointments you cannot attend or no SE9 3PT short walking distance from New . longer need as soon as possible to allow the appointment to be There is disabled access. The surgery is protected by CCTV. used by another patient. TEL: 020 8850 2458 We operate a zero tolerance policy in this practice. WHERE TO FIND US – Blackfen Road, DA15 Patients who are abusive or violent will be removed from our practice list. BLACKFEN MEDICAL CENTRE The Blackfen Surgery is situated on the corner (branch) The practice is registered under the Data Protection of Blackfen Road and Leechcroft Avenue, opposite the Church of the Good Shepherd. There is Act. All information of a confidential nature held in disabled access. The surgery is protected by CCTV. the practice will not be disclosed without consent of 161 BLACKFEN ROAD the patient. BLACKFEN WALK IN SERVICE SIDCUP Clinical Commissioning Group There is a walk in centre at Clover NHS centre, KENT

Equitable House, General Gordon Square, , Details of primary medical services in the area may be DA15 8PZ London, SE18 6AB – Tel No: 020 8331 0567. obtained from NHS South London Commissioning support

unit at 1 Lower Marsh, London SE1 7NT GP ACCESS HUBS TEL: 020 8859 5881 Tel: 0203 049 6000

There is a Weekend & Evening GP Access Hub at 30 Passey Place, London SE9 5DQ. Please ask at GP PARTNERS: Reception Desk or call NHS111 to be seen. DR S ARORA (Male GP) http://www.newelthammedicalcentre.co.uk DR L HARRIS (Female GP)