Public Engagement

Learn how to engage with us to help keep people safe, catch criminals and reduce crime. l POLICING HERTFORDSHIRE forHere you, you when need usmost ❑ ❑ ❑ ❑ ❑ Click here Call Crimestopperstosomething report anonymously1115550800 If youhave informationterrorist on 321activity call 789 0800 maketo something to or report Dial 101 anenquiry urgentyou999 if Dial need from fire help ,ambulance or Click hereClick - if you pressifthen call55 cannotspeak, 999 and the callthe willgo through toautomatically police formoreuseful contact numbers to see when toemergencyan to call when in see 999 Which Which number do I call or do I go online? l POLICING HERTFORDSHIRE How can we help? ViolentCrime Tell whatus matters Serious Advice to you This is notThis an exhaustive list. our Please visit Find out more about why you might want to talk to us Clickhere on issues issues likeon Lost& Found Crime & ASB Crime Reporting Property Find out howwe lawout workother withFind enforcement agencies www.Herts.police.uk to view our advice pages on fly - tipping webpages , litter,under parking, for a full range of advice. Domestic Missing People Abuse - age sales and more and age sales HateCrime Traffickin Witnesses Victims& Human g Successful policing depends on engaging and

communicating effectively with our communities

Through effective engagement and good communication we AND can work together to understand what is happening, where and why. By tackling the under-lying causes of crime we can prevent it, together.

Bringing offenders to justice

Reducing ENGAGEMENT the fear

of crime COMMUNICATION COMMUNICATION

Preventing l crime and ASB POLICE AND CRIME COMMISSIONER David Lloyd

Everybody’s Business The Community Safety & Criminal Justice Plan for Hertfordshire 2019-2024

“In my last Plan I said I wanted the Constabulary to set a strategic vision statement

VISION which will require transparency, openness and ethical behaviour to be the l foundation of our communication and engagement with the public. Having now agreed a vision for open communications with the Constabulary, I will be actively seeking to ensure that it is fully delivered in practice. I also want to see a greater level of proactive communication with the public.” l ROLE OF THE PCC Holds the Chief the Holds commissioning commissioning services fromservices Constableto Setsfive a year Police and Plan Crimeand policing and and policing operational accountfor determinelocalprioritiespolicing him Appoints and, ifAppoints necessary, and, Who is Who dismisses dismisses Chief the The Police andCrime The Constable Commissioner: DavidLloyd Is the voice public of the Is the Sets Hertfordshire’s the budget policing and victims ofcrimeand and preceptelement ofyour and (the counciltax that pays forpolicing) ? re Works with partners to crime and crimeand - prevent offending local HERTFORDSHIRE CONSTABULARY Chief Constable Charlie Hall QPM

“Hertfordshire Constabulary is committed to achieving effective public engagement and communication to ensure that we continually strive to increase confidence in policing and enhance the legitimacy of the service.

Our Neighbourhood Policing model supports working in and with our communities, allowing us to VISION

reach out to the public and for people to contact us, helping us to really understand what matters to l l local people. It is my vision that through strategic direction and local tasking all officers, staff and volunteers know when and how to target their engagement activities and how to effectively use every day routine contact to keep people safe, reduce the opportunity for crime and to catch criminals.” Who is Charlie Hall?

Chief Constable is the rank used by the of every territorial police force in the United Kingdom except for the Police and the , as well as the chief officers of the three 'special' national police forces, the , Ministry of Defence Police, and Civil Nuclear Constabulary.

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l HOW TO TALK TO US concerns Public Public Find Find out what the priorities are in your area We gather information from: This is how is how This in peopleHertfordshire caninfluence … andmeet with communities and partners to policingand holdlocal officers to account. discuss agreeand local policingpriorities. crime and and crime recorded ASB data Police Local officer knowledge Partnerships Community Community Safety enforcement here Other Other law agencies

l WHAT WE DO #YouSaidWeDid ✓ ✓ ✓ We always: are Actingwhaton youtell us Askingfor feedback yourtoListening concerns generalmessages follow us for bespoke feedback Look Look out for l MEET US engagementevents at: WE ADVERTISE Police Join our community messaging communityservice: messaging our Join WWW.POLICE.UK @hertspolice Herts PoliceHerts 01707 806100

hertscommissioner.org

[email protected]

[email protected]

Police and Crime Commissioner for Hertfordshire Harpenden Police Station 15 Vaughan Road Harpenden

CONTACT THE PCC PCC THE CONTACT Hertfordshire AL5 4GZ l I I CONTACT OUR PARTNERS Contact us relevant stakeholders to protect you. Wework rangewith a partnersof and all to find to find out more. I MAKE A COMPLAINT l CONTACT THE POLICE Find and contact your local officerlocalyour contact Find and station policelocal Find your Contact us onlinesomething Report herts.police.uk Emergency Non - emergency 101emergency 999 or I FOLLOW US Herts Police @HertsPolice hertspolice hertspolice I Find out more:

❖ National Co-ordinating Centre for Public Engagement

❖ College of Policing

❖ Hertfordshire Police and Crime Commissioner

❖ Hertfordshire Constabulary

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