Keeping you informed | March 2011 | ISSN 1176-9432 Our thoughts are with you In this issue • Our thoughts are with you Christchurch • jets off to Singapore • boosts flights • ’s big month of events

A woman hugs her partner after flying into Auckland from Christchurch. © NZ Herald

Christchurch has been hit for the second so they wouldn’t have to spend the night Iconic time with a major earthquake disaster, on an airport seat. and like everyone else around the When domestic flights started bringing makeup store country, has been doing tourists and other passengers from If you’re female, chances are everything it can to help ease the plight Christchurch into Auckland, extra staff were you’ve heard that one of the hottest of those affected. on hand, including victim support and Airport makeup brands in the industry is Apart from the immediate emergency Emergency Services, ready to assist those right here at Auckland Airport. response, Auckland Airport will also be coming off the planes who were in shock setting aside a significant amount of and still reeling from the experience. resources to work with the relevant tourism As for ongoing help, Auckland Airport has agencies over the next year to assist in the sent airport crew to help economic recovery of one of ’s cope with the repercussions of the disaster, key visitor destinations, and to help the and has also set up collection points for tourism industry down there to recover. donations around the two terminals, for any Operations staff worked long hours in the travellers who wish to donate money towards days following the earthquake, remaining the disaster relief fund. on hand to help with the overflow from Auckland Airport will continue doing Christchurch Airport, which was initially everything it can to assist Christchurch forced to close completely to all flights. Airport, and the people of the region. For those passengers who were stranded Our thoughts are with the people of and unable to get back to Christchurch, Christchurch dealing with the devastation Auckland Airport was able to open the this second earthquake has caused, and our Watea room at the international terminal, condolences go out to those who have lost And if you’re male, take note: and provide blankets and mattresses, loved ones at this terrible time. The trend-setting makeup giant, MAC cosmetics is open for business in a swanky new store in the international departures shopping area – and will The airport’s general manager of retail and help you find the perfect gift for the Tax-free Apple commercial, Adrian Littlewood, says he women in your life. was delighted to include Apple in the new products retail development. Cheryl Joannides, the regional director of MAC Travel Retailing, If you’re in the market for a new toy, “The Apple range Asia Pacific, says the company is don’t go past the fantastic range of is well-suited to delighted to introduce the brand at Apple products now available in the travellers’ needs Auckland Airport. Its arrival means international departures retail area. as well as being travellers have the opportunity to buy a hugely sought Whether it’s a MacBook, an iPad or an from MAC’s collection of more than after and desirable 800 makeup and additional items. iPod, travellers now have the opportunity brand worldwide. to buy Apple’s gadgets at a tax-free price. All purchases made after security We envisage have 15% off the recommended retail A first for New Zealand, JR/Duty Free great support and price which gives you one more started selling the products in December strong sales.” reason to stop and shop. and has an interactive display so you can test out the various models before you buy. Just thinking about it is bound to make you feel good. Airport Times | March 2011 2 Jetstar jets off to Singapore Auckland takes the cake

The simple process of baking a cake turned out to be a worthwhile exercise for Auckland Airport when it took top prize in the anna.aero best cake award. Anna.aero is a specialist airline route With a tropical climate, excellent food “Connecting our three largest operations planning website featuring all new and great shopping, Singapore is a in Australia, New Zealand and Singapore airline routes every week and visited fantastic holiday destination. strengthens each of these businesses and by 60,000 airline and airport executives builds a solid foundation for future growth The no frills airline is set to launch its daily worldwide. The website has annual beyond Singapore to North Asia and direct flights from Auckland to the island awards, called Annies, for notable Europe,” he said. nation on March 18. It will be the airline’s route and traffic related success. first long-haul flight from New Zealand with Auckland Airport chief executive Simon While most of the website’s Asia its two-class Airbus A330. Moutter said the new flights were a Pacific Annie prizes focus on airline significant step towards achieving greater The new service will connect with flights route development, the cake section connectivity between the fast growing from Australian parent company is based solely on staff preference. Asian markets and New Zealand. in Singapore, if you’re keen on travelling Auckland Airport’s winning cake, further afield to multiple Asian and Jetstar already flies on the Tasman and featuring the Taipei 101 and Auckland’s European destinations. took over domestic services from Qantas Tower, was made to celebrate the a year ago. Jetstar chief executive Bruce Buchanan January relaunch of ’ said the new flights will bring more services from Taipei to Auckland. competition to the route and new Book your flight today! Anna.aero editor Ralph Anker says opportunities, through lower fares, to drive www.jetstar.co.nz although he loves cakes, there is also more travel between Auckland and Asia. a serious side to the award. “There’s a direct correlation between the effort that an airport puts into New building for Mercedes the marketing a new airline service and the future success of that route which, after all, involves an investment of millions of dollars by an airline company. “A great cake is a great indicator of things to come, and in this instance the economic importance of the Auckland Airport new Taipei service is incalculable.” Up 5.6% New Zealand

The airport’s business district is “This marks the kick-starting of the Landing residents made revving up as luxury car manufacturer development and is being quickly followed Mercedes makes itself at home in a by the DSV warehouse/office development 2,026,293 purpose-built building. currently being built adjacent to it, which international will be completed in April,” he says. The 2830sq m warehouse on Landing Drive will house spare parts for the car business, Mercedes’ New Zealand general trips last year, which started moving in early March. manager of service and parts David up 107,977 or Blake says the new facility will not only Development Manager of project delivery meet the company’s current and future Adam Tyrie says it’s an impressive building 5.6% on the requirements, but also allow it to increase as it’s the first one you see as you enter its service level nationwide. previous year. the Landing. Airport Times | March 2011 3

Countdown to Airport Novotel opening Malaysia Airlines boosts flights Kiwi travellers are set to benefit as Malaysia Airlines boosts its services from Auckland to Kuala Lumpur this month.

The country’s national carrier is increasing direct flights to Kuala Lumpur from five to six flights per week from 27 March in response to rising demand. The countdown to the completion of the with both Novotel and Accor in the The increase in frequency will also see airport’s new Novotel Hotel has started United Kingdom. the carrier changing its flight schedule and the search is on to find a pool of to offer passengers arriving in Kuala He says the hotel is a dynamic build talented staff to fill it. Lumpur more convenient connections in its design, which promotes the diversity to more destinations. Airport property development manager of New Zealand’s people and natural Ian Passau says construction, which began environment, and will offer an outstanding There will be three weekly midday at Christmas in 2009, is on target and array of facilities. services which will depart Auckland at expected to end in April, allowing the hotel 12.50pm and arrive in Kuala Lumpur Visitors will gain insight into the unique to welcome the first guests in late May. at 8.15pm. There will also be three qualities of New Zealand in rooms weekly night services leaving Auckland and conference facilities that reflect a Accor Asia Pacific General Manager at 12.25am and arriving in Kuala Lumpur real Kiwi flavour. Paul Columbus says it’s very exciting. at 7.50am. “It’s an all round offering that can suit “It’s a great challenge to return to,” adds The six services will be provided using all tastes and the location is a number Columbus, having recently returned to a B777-200 aircraft with 247 economy one spot,” Paul says. New Zealand after a decade working and 35 business class seats, providing a total weekly capacity of 1680 seats in each direction. Malaysia Airlines has been operating into Conference Centre gets a makeover Auckland for more than 20 years since the inaugural flight in December 1989. For more info go to www.malaysiaairlines.com

$113 a day Visitors to New Zealand spent an average of $113 per night in the The Conference Centre in the domestic developed to take advantage of the high year to December 2010. terminal has been spruced up as part of volume of foot traffic which passes the a makeover designed to make the most Conference Centre daily. of the great facility. A new link has been added to the airport Operated by Spotless, the centre hosts website (www.aucklandairport.co.nz/dtcc) more than 600 meetings a year, and the webpage updated with the $9.5 billion but lacked a strong visual identity and Conference Centre flier and booking form. a name that emphasised its unique The four meeting rooms, named International visitors selling point – its location. The Cabin, The Clubhouse, The Coach injected a total of $9.5 So Spotless and the retail team from Room and The Cabana, offer varying Auckland Airport got together with capacities and meeting room equipment billion into our local marketing consultancy Consortium to and full catering is available. economy in the year rebrand the centre. Contact function coordinator ending December. As well as new room names and a stylish Ashiana Ali on 2568924 or logo, eye-catching wall graphics were [email protected] Airport Times | March 2011 4 Auckland’s big month of events

Keeping safe With the Auckland

There’s no excuse for boredom in (March 26) and the Doobie Brothers on Airport Police Auckland this month. With a whole 28 March. The airport is no place for joking host of events, ranging from music and If fitness is your thing, the annual Round about what you might have in your art to sport and culture, the City of Sails bag. Yet it happens all too often and the Bays run is on 13 March and the has something going on for everyone causes unnecessary problems. half ironman will take place on the 19th. and is sure to bring lots of visitors Armchair sports fans can see the Despite the 9/11 attacks on the through the airport. Vodafone Warriors in action or watch United States and subsequent attacks The Auckland Arts Festival is packed with the Auckland Regatta. around the world and the sensitivity local and international theatre, music and about terrorism at , some And if you enjoy a flutter, watch out dance acts from 2-20 March, while the people still seem to think it’s amusing for the Auckland Cup Week, 5-12 March, Fringe Festival, which runs until 13 March, to say they have a ‘bomb’ in their bag where all the racing action will almost has events on from Waiheke to Waitakere when checking in for flights. match the excitement of the gorgeous and everywhere in between. What they don’t appear to understand frocks and frilly fascinators. is that once the statement is made a The Outrageous Fortune exhibition at the For more information about number of things have to occur. Auckland Museum is a great way to take what’s happening visit in a bit of Westie culture while music fans Firstly, it is a criminal offence to www.aucklandnz.com/events can look forward to the Stone Temple Pilots make such a statement at an airport. It doesn’t matter if it was intended to be ‘funny’. The person will be arrested. Outrageous Fortune - The Exhibition 15 Dec 2010 - 1 May 2011 Secondly, their luggage, and Auckland Fringe Festival 2011 25 Feb - 13 March perhaps that of their companions, The Chemical Brothers 2 March will be offloaded. Xerxes, New Zealand Opera 2 - 6 March Their flight tickets will be cancelled, often resulting in major financial Auckland Arts Festival 2011 2 - 20 March penalties. A court appearance and North Shore Coastal Challenge 5 March substantial fine are also likely. Auckland Cup Week 5 - 12 March Last, but perhaps no means least, Pasifika Festival 6 - 12 March the airline (and their partners) may prevent that person from ever flying A day on the green featuring – Roxy Music 6 March with them again. Round the Bays 13 March There’s a certain naivety around ASB Polyfest 16 - 19 March making jokes like this, with people failing to realise the distress it causes BMW Auckland Regatta 18 - 20 March for airport staff, flight crew and their Auckland Half Ironman 2011 19 March fellow passengers and the logistical consequences. Blues v Hurricanes 19 Mar Our advice is simple: Before you Santana: Guitar Heaven Tour 20 March decide to make such a statement, New Zealand Fashion Festival 2011 21 - 25 March stop, think of the global images of what Vodafone Warriors vs Dragons 25 - 28 March terrorism actually means to a civilised society and keep your mouth closed. The Dual 26 March Adherence to these simple rules Stone Temple Pilots 26 March allows us to conduct our core Doobie Brothers 28 March business - making the airport community feel safe.

Auckland International Airport Limited PO Box 73020, Auckland Airport, Manukau 2150, New Zealand Phone: +64 9 275 0789 or 0800 247 767 (calls within New Zealand only) A W 0 1 [email protected] A 0 R D S 2 www.aucklandairport.co.nz Top 10 Airport 2009, 2010