Manor Royal BID BID Levy Leaflet a Look Ahead Term 2 | Year 3 |2020 - 21

Manor Royal BID BID Levy Leaflet A look ahead Term 2 | Year 3 |2020 - 21

Your BID Levy Bill explained FOCUSSED ON CHANGE This leaflet provides information about the activities of the The Manor Royal BID makes every effort Manor Royal Business Improvement District (BID) in the last year and how the BID levy will be invested this year. to keep you informed of progress.

The Manor Royal BID was originally set up in June 2013. In This leaflet summarises the work and March 2018 businesses voted to continue the BID for another achievements of the BID over the 5 years (2018-2023). past year. All businesses responsible for a property of £12,000 rateable value or more contribute annually in the form of a None of these successes could have levy to a fund that they manage through the BID to deliver the improvements and services outlined in the agreed happened without the BID, which is managed Business Plan. by Manor Royal businesses.

The levy rate is 1% of the rateable value of the property To satisfy print deadlines this BID Levy with a cap of £3,500 –so no property attracts a levy of more than £3,500. Leaflet was prepared in February, just short of the full financial year that ends on 31st An allowance for inflation in line with RPI can be applied. March. All details are correct as of that date. However, the BID Board has again elected not to apply any increase this year. The financial figures include actuals and fair estimates of committed spend to the end of Every penny of the BID Levy is re-invested in Manor Royal by the year. the Manor Royal BID Company (MRBD Limited) - a not for profit company whose directors give their time voluntarily and are drawn from fellow Manor Royal businesses. Should you wish to know more about the Manor Royal BID or become involved The Business Plan, Annual Reports, financial accounts and other information about the Manor Royal BID is publically in the work of the BID, please visit available at www.manorroyal.org or by request. www.manorroyal.org or contact the BID Office Please contact the Manor Royal BID Office if you have questions

The Levy explained Manor Royal BID – Levy leaflet 2019/202020/21 A look back at last year

How the BID levy was spent

These figures are based on unaudited figures direct from the BID financial records. They are correct as at 31 January 2020 and include fair estimates of spend to the year end (31 March 2020).

INCOME £ % BID Levy 526,405 84% Other income (1) 96,825 16% Total Income 623,230

EXPENDITURE £ % Project costs (by business plan priority) Objective 1: Promote & influence 66,895 11% Objective 2: Trade & save 131,845 21% Objective 3: Infrastructure & facilities 105,161 17% Objective 4: Manage & maintain 165,498 27% Total project costs 469,400 75% Central costs 57,314 9% Levy collection fee 15,300 2% Total expenditure 542,014 87% Operating balance (anticipated) 81,216 13% Fund carried forward from prior year -45,905 Closing balance (anticipated) 35,311

What the Manor Royal BID Delivered

Throughout the year the Manor Royal BID has continued to deliver core services and projects exclusively to Manor Royal companies. This includes: production and distribution of Manor Royal News, monthly eBulletins, website maintenance and social media management, free business listings, free to access Business Watch scheme, reduced cost training, easit travel scheme, free to access Jobs Board, representation and lobbying and a dedicated programme of events.

The Manor Royal BID has also provided:

Objective 1, Promote & influence

• 2,800 copies of Manor Royal News distributed each quarter and sent to every business • Over 1,600 people registered to receive monthly eBulletins • 10 key events organised throughout the year, including two Manor Royal People Conferences, Know Your Neighbour EXPO, Careers EXPO, Comedy Night, 6-a-side football, members Christmas event and Manor Royal Matters Conference & AGM attended by over 1,000 delegates • New dedicated Facebook page launched, weekly reach of circa 700 • Twitter followers increased to 3,041 (double previous levels), Instagram followers increased to 351 and over 500 members of the Manor Royal (closed) LinkedIN group. • Manor Royal represented on national industry bodies: The BID Foundation Council and British BIDs Advisory Board • Representations made on behalf of Manor Royal in respect of: Crawley Borough Council Local Plan Review, Gatwick Airport Masterplan Roundtable, Coast to Capital (Local Enterprise Partnership) LEP Local Industrial Strategy work. • Manor Royal BID a key deliver partner as part of the £60m Crawley Growth Programme alongside West Sussex County Council, Crawley Borough Council and Coast to Capital LEP.

manorroyal.org Manor Royal BID – Levy leaflet 2019/20 Manor Royal BID – Levy leaflet 2019/202020/21

Objective 2, Trade & save

• 86 businesses and 13,000 employees benefitted from transport discounts via easit, freely provided to Manor Royal businesses by the BID. (1) • Training cost savings amounted to over £30,000 (1) • 360 jobs expected to be advertised on the Manor Royal Jobs Board saving companies over £46,000 in normal job posting fees, freely provided to Manor Royal businesses by the BID. (1) • 215 volunteer / team building hours freely supported by the BID in partnership with Sussex Wildlife Trust (1) • 24 accredited training courses delivered in partnership with Crawley College attended by over 268 people (1) • New partnership with BIFFA waste services launched to provide preferential rates to Manor Royal companies and improve recycling rates • New partnership with Natwest providing Manor Royal companies with free access to the online MentorLive service for employment law, HR and health & safety advice, monitoring and compliance. (1) Figures do not include events or training taking place in February and March 2020 Objective 3, Infrastructure & facilities

• Outdoor Digital Advertising Signage install completed and first advertisers secured • First phase of the Manor Royal Trail Project to create a network of small micro-park areas to improve seating, public realm and facilities completed with early work to support their planning and deliver. • Sustainable Energy Project (Re-Energise Manor Royal) progressed to test governance model. Additional funds secured by West Sussex County Council (Your Energy Sussex) to include further study work and the inclusion of District Heat feasibility tests. • Development of detailed designs/schemes for various planned transport infrastructure improvements across the Business District as part of the Crawley Growth Programme. • Input into the development of designs for new “Super Hub” Bus Stops • Help to secure additional support from the Coast to Capital LEP to improve bus infrastructure • With the support of Metrobus, a new week day peak time bus service (Route 11) is introduced connecting Maidenbower, Pound Hill and Three Bridges directly to Manor Royal. Objective 4, Manage & maintain

• Dedicated Business Ranger Service (additional security). • Dedicated two-person Maintenance Team to improve standards of maintenance and upkeep. • 85 miles covered during grass cuts collecting 1.5 tonnes of cuttings. • Over 4 tonnes of waste collected, plus over 2 tonnes of fly tipping • Over 500 public realm reports issued concerning maintenance and other issues requiring action either by the Maintenance Team or Local Authorities. • Additional winter maintenance service deployed 13 times (to the end of January 2020) treating 65km of road surfaces ensuring all Manor Royal roads are clear of frost and ice. • Manor Royal Business Watch Scheme to all, including access to the secure Safer Premises Intranet (DISC) system • Work with West Sussex County Council on the detail of the proposed Parking Management Plan for Manor Royal • Chevrons at Gateway 3 cleaned • Weekly security bulletins and over 100 security alerts issued to DISC Members, membership freely provided to Manor Royal businesses by the BID

Awards, recognition & added value

• In addition to those funds being invested in Manor Royal as part of the £60m Crawley Growth Programme, the Manor Royal BID has attracted additional funds from The Arts Council of England (for the Trail Project, Phase 1) and from other sources towards the cost of the Digital Signs. • The Manor Royal Digital Signs Project is recognised in the BID Foundation “Best Practice” report

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o k A look ahead

How this year’s levy will be spent

INCOME £ % This will deliver

BID Levy income 525,000 92% In the year ahead we plan to continue to deliver Other income 9,500 2% and, where possible, extend and improve those core services, events and activities provided by the BID, Total 569,811 100% plus we will; EXPENDITURE • Continue to work with Crawley Borough and Project costs (as per Business Plan priorities) West Sussex County Councils to design and deliver the Manor Royal elements of the Crawley Growth Obj 1: Promote and influence 27,145 5% Programme transport improvements Obj 2: Trade and save 128,595 23% • Continue to work with Crawley Borough and West Sussex County Councils to establish a better Obj 3: Infrastructure and facilities 134,595 24% regime for the management and control of the Obj 3: Manage and maintain 184,279 32% public highway to assist with parking related issues caused by out of date traffic orders and Total project costs 474,615 83% rogue and inconsiderate parking. Central costs 61,168 11% • Promote and manage the Manor Royal Outdoor Digital Advertising Signs Levy collection fee 15,600 3% • Seek external funding and support to help deliver Accrual for Renewal 9,000 2% the area-wide Wellbeing & Heritage Trail to improve facilities, seating and the public realm. Total expenditure 560,383 98% • Continue to work with partners to progress the Carried forward from previous year 35,311 sustainable energy project (Re-Energise Manor Royal) for the management and trading of energy BALANCE 9,428 generated on-site from renewable sources • Represent the interests of Manor Royal in respect Get involved of the Governments “Towns Fund” • Investigate options for introducing a dedicated Your involvement in the Manor Royal BID is always welcome security radio system and vital to the success of the BID. • Trial and assess the benefits of installing a re-de ployable CCTV camera Please get in touch to find out more. • Refresh the Manor Royal BID website

www.manorroyal.org / [email protected] / 01293 813 866

Unit 38 Basepoint Business Centre, Metcalf Way, Crawley, West Sussex RH11 7XX

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