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EDITORIAL YASHVENDRA SINGH | [email protected] Open or Shut? The success (or failure) of open source in any enterprise will depend on the CIO pen source has been became a reality when iconic can bear a negative or positive associated with it. It also focus- Oaround since a long time. technology companies such as impact depending on the way es on mitigating loss of IT value The editors at the first Oxford Mozilla Firefox browser, the open source is managed. An as a result of unmanaged open English Dictionary requested Apache HTTP Server and the enterprise technology decision source solutions within the inputs from amateur readers Linux operating system came maker should, therefore, weigh enterprise. Only time will tell if — a classic example of open into being. both the advantages and disad- his initiative bears fruit or not. collaboration and innovation. Open source also draws it vantages associated with open In this issue’s cover story, we Cornish engine, a type of steam power from the concept of col- source software before coming explore the current status and engine that was developed laboration. It allows people to to a conclusion. the future of open source in the in the 18th century in England analyse any product’s source Traditionally, the biggest Indian enterprises. We spoke to for pumping water from a code and gives them the free- advantage of open source has top CIOs, open source vendors mine, was also a result of infor- dom to alter it and distribute it been its low capex. The biggest and industry experts before mation sharing and innovative as they deem fit. downsides include audit com- coming out with the verdict. But IP arrangements. However, as with every tech- pliance and lack of service whatever may be the future of However, when the free soft- nology, there are positives and support (as compared to pack- open source, one thing is very ware movement took shape in negatives with open source also. aged software). clear. The success (or failure) of the 1980s, it all appeared like Areas of productivity, security, I recently met a CIO who has open source in any enterprise a dream. The dream, however, efficiency and functionality approached open source in a will depend on the CIO. different way. He has set up an As always, we look forward to ‘open source governance pro- your feedback. gramme’ within his company. EDITORS PICK Sponsored by his office and endorsed by a team comprising 22 Open Source: key business unit heads and IT Health Check people, the programme’s man- Is open source dying? Is it in date is to maximise and unlock the pink of health? We present the current condition the true value of open source and future well-being of open solutions and at the same time source in Indian enterprises endeavour to minimise risks October 07 2013 1 OCTOBER 2013 22 COVER STORY REGULARS 22 | Open Source: Health Check 01 | EDITORIAL 10 | ENT ERPRISE Is open source dying? Is it in the pink of ROUNDUP health? We present the current condition 48 | VIEWPOINT CIO & LEADER.COM BEST OF BREED NEXT HORIZONS VIEWPOINT Volume 02 Creating Value Via Seizing the Fail Factors: Issue 13 IT Consumerisation Pg 17 Opportunity Pg 32 Why Startups Die Pg 48 October 07 2013 150 and future well-being of open source 13 TRACK TECHNOLOGY BUILD BUSINESS SHAPE SELF MAKING A SUCCESSFUL CIO TRANSITION OPEN | CIA WRESTLES WITH ANALYTICS CHALLENGES CIA WRESTLES WITH ANALYTICS SOURCE HEALTH CHECK IS OPEN SOURCE DYING? IS IT IN THE PINK OF HEALTH? We present the current condition and future well-being of open source in Indian enterprises COPYRIGHT, All rights reserved: Reproduction in whole or in part without written permission from PAGE 22 Please Recycle 02 Volume | This Magazine Issue 13 Nine Dot Nine Interactive Pvt Ltd. is prohibited. Printed and published by Anuradha Das Mathur for Nine Dot Nine A 9.9 Media Publication And Remove Inserts Before Interactive Pvt Ltd, Bungalow No. 725, Sector - 1, Shirvane, Nerul, Navi Mumbai - 400706. Printed at COVER DESIGN BY Recycling Tara Art Printers Pvt ltd. A-46-47, Sector-5, NOIDA (U.P.) 201301 MANAV SACHDEV 2 October 07 2013 www.cioandleader.com Managing Director: Dr Pramath Raj Sinha Printer & Publisher: Anuradha Das Mathur EDITORIAL Executive Editor: Yashvendra Singh Consulting Editor: Atanu Kumar Das Correspondent: Debashis Sarkar DESIGN Sr. Creative Director: Jayan K Narayanan Sr. Art Director: Anil VK Associate Art Director: Anil T Sr. Visualisers: Manav Sachdev, Shokeen Saifi & Sristi Maurya Visualiser: NV Baiju Sr. Designers: Shigil Narayanan, Haridas Balan & Manoj Kumar VP Designers: Charu Dwivedi, Peterson PJ Pradeep G Nair, Dinesh Devgan & Vikas Sharma MARCOM Designer: Rahul Babu STUDIO Chief Photographer: Subhojit Paul Sr. Photographer: Jiten Gandhi ADVISORY PANEL Anil Garg, CIO, Dabur David Briskman, CIO, Ranbaxy Mani Mulki, VP-IT, ICICI Bank Manish Gupta, Director, Enterprise Solutions AMEA, PepsiCo India Foods & Beverages, PepsiCo Raghu Raman, CEO, National Intelligence Grid, Govt. of India S R Mallela, Former CTO, AFL Santrupt Misra, Director, Aditya Birla Group Sushil Prakash, Sr Consultant, NMEICT (National Mission on 14 Education through Information and Communication Technology) Vijay Sethi, CIO, Hero MotoCorp Vishal Salvi, CISO, HDFC Bank Deepak B Phatak, Subharao M Nilekani Chair Professor and Head, KReSIT, IIT - Bombay A QUESTION OF ANSWERS NEXT100 ADVISORY PANEL Manish Pal, Deputy Vice President, Information Security Group 14 | The Protect and Attack Strategy (ISG), HDFC Bank Shiju George, Sr Manager (IT Infrastructure), Shoppers Stop Rahul Agarwal, Executive Director, Farhan Khan, Associate Vice President – IT, Radico Khaitan Berjes Eric Shroff, Senior Manager – IT, Tata Services Sharat M Airani, Chief – IT (Systems & Security), Forbes Marshall Commercial Business, Lenovo India, Ashish Khanna, Corporate Manager, IT Infrastructure, The Oberoi Group talks about Lenovo’s India plans SALES & MARKETING National Manager – Events and Special Projects: Mahantesh Godi (+91 98804 36623) National Sales Manager: Vinodh K (+91 97407 14817) Assistant General Manager Sales (South): Ashish Kumar Singh (+91 97407 61921) BRAND & EVENTS Brand Manager: Jigyasa Kishore (+91 98107 70298) 42 | TECH FOR GOV- Product Manager-CSO Forum: Astha Nagrath (+91 99020 93002) Manager: Sharath Kumar (+91 84529 49090) ERNANCE: LEAKED Assistant Manager: Rajat Ahluwalia (+91 98998 90049) DATA AND CREDEN- Assistant Brand Managers: Nupur Chauhan (+91 98713 12202) Vinay Vashistha (+91 99102 34345) TIALS With the rise of Assistant Manager – Corporate Initiatives (Events): Deepika Sharma web-based apps, the threat Associate – Corporate Initiatives (Events): Naveen Kumar model has changed PRODUCTION & LOGISTICS Sr. GM. Operations: Shivshankar M Hiremath Manager Operations: Rakesh Upadhyay Asst. Manager - Logistics: Vijay Menon Executive Logistics: Nilesh Shiravadekar Production Executive: Vilas Mhatre Logistics: MP Singh & Mohd. Ansari ADVERTISERS INDEX 17 | BEST OF BREED: 32 | NEXT HORI- ’ OFFICE ADDRESS Smartlink IFC Published, Printed and Owned by Nine Dot Nine Interactive Pvt CREATING BUSINESS ZONS: SEIZING THE Ltd. Published and printed on their behalf by Anuradha Das Dell 4, 5 Mathur. Published at Bungalow No. 725, Sector - 1, Shirvane, VALUE VIA IT CONSUM- OPPORTUNITY Today’s SAS Institute 8, 9 Nerul, Navi Mumbai - 400706. Printed at Tara Art Printers Pvt Ltd. ERISATION Done right, external market condi- Juniper 37 A-46-47, Sector-5, NOIDA (U.P.) 201301 Vodafone IBC For any customer queries and assistance please contact [email protected] a top-down IT consum- tions can help you Lenovo BC erisation strategy can create internal growth This index is provided as an additional maximise business opportunities service.The publisher does not assume any liabilities for errors or omissions. value for a firm October 07 2013 3 Global technology provider achieves three-fold increase in data centre capacity With volatility, economic uncertainty, fast evolving technologies and ever-changing customer needs eroding business and IT capabilities, the stakes have never been as high as it is today. The Challenge Enterprise eciency, operational results and prompt client responsiveness are no longer good to have but a necessity in today’s cut-throat marketplace. Data centre storage Huge administrative capacity and performance overheads for the IT team At UST Global, a next generation IT service and business process outsourcing provider to capabilities stretched Global 1000 firms, client responsiveness was a critical business mandate. However, an ageing and overburdened IT infrastructure meant that its system could no longer keep pace with customer Expenses service demands. This posed a huge challenge as UST Global was unable to predict storage allocations, resulting in unnecessary purchases of extra capacity and subsequent administrative overheads. UST Global accordingly turned to Dell to enable them to take advantage of the latest virtualization technologies in its journey to data centre transformation. The Strategy Virtualization: Future Proofing the Data Centre Dell’s transformative solutions, powered by Intel® technology were critical in accelerating UST Global’s A future-proof, virtualized journey to the next-generation data centre. data centre to meet growing business demands Intelligent storage management Assured business continuity Leveraging the powerful combination of PowerEdge™ Dell Compellent’s in-built architect for blade servers, Compellent™ storage arrays and continuous availability and a 60-minutes VMware® vSphere™ 5 technology,