Kuala Lumpur Convention Centre Covid-19 Attendee Event Overview Delivering a safe environment for your event needs Kuala Lumpur Convention Centre
Health and Hygiene Protocols • All protocols are in line with *current approved MKN (National Security Council) Standard Operating Procedures for the business events industry and are subject to change based on Government directives and notifications • All room layouts, capacities and catering guidelines in place • Site inspection protocol in place • Execution of Meetings and Events as per relevant Government SOP • Execution of Exhibitions as per relevant Government SOP *as at 17 July 2020 Kuala Lumpur Convention Centre
Mandatory Health and Hygiene Protocols
• No Mask No entry - access will not be allowed • Sanitise your hands frequently • No entry if you are experiencing symptoms, do not attempt to enter the Centre Kuala Lumpur Convention Centre
Main Entrance
Arrival at the Centre and entry to Main Entrance
• From Main Entrance proceed to demarcated entry point where you will be required to present event registration or pre-scheduled appointment details Arrival from Link Bridge • Please note entry and exit access points to the Centre are limited and controlled Kuala Lumpur Convention Centre
Arrival at the Centre from the Car Park to the Food Court, Concourse Level
• From the Car Park proceed to the Concourse Level where the Food Court is located
• Screening will take place on arrival at the Centre Core, Concourse Level to access the Centre
• Please note entry and exit access points to the Centre are limited and controlled Kuala Lumpur Convention Centre
Arrival at the Centre from Suria KLCC Tunnel to the Food Court, Concourse Level
• From the Suria KLCC Pedestrian Tunnel proceed to the Food Court at Concourse Level
• Screening will take place on arrival at the Concourse Level to access the Centre
• Please note entry and exit access points to the Centre are limited and controlled Kuala Lumpur Convention Centre
Venue Check-In
• On arrival present proof of event registration.
• Scan the Malaysian Government “MySejahtera” App for contact tracing
• Proceed to body temperature screening
• Keep a 1 metre distance
• Proceed to your event Kuala Lumpur Convention Centre
Event Check-In
• Scan Event Check-In App
• Keep a safe distance at all times in the event space
• Follow the Organiser or Centre staff instructions at all times Kuala Lumpur Convention Centre
Sanitisation, Safety and a healthy environment is a priority
• Our Team have received comprehensive dedicated Health and Safety Training
• Sanitisation of common touch points will be carried out every hour
• Sanitisation of event space will be carried out before and after each event or whenever required Kuala Lumpur Convention Centre
Embracing the future with new Product offerings
Our “VIRTUAL SOLUTIONS” are designed to enable business continuity in running your meetings and events, and to ensure seamless delivery to connect and engage with your audiences
Tell us about your needs and we will customize to meet your desired outcomes Kuala Lumpur Convention Centre
Food & Beverage Outlets at the Centre
• At Parkview Café all seating capacity has been reduced to allow for a minimum of 1 metre distance between seated guests
• At Café 88 all seating capacity has been reduced to allow for a minimum of 1 metre distance between seated guests Kuala Lumpur Convention Centre
Food & Beverage Service at TenOnCall
• All meals are plated, covered and provided by service staff
• All hot and cold beverages are served from the Beverage Counters
• Assisted service food stations
• Seating capacity has been reduced to allow for a minimum of 1 metre distance between seated guests Kuala Lumpur Convention Centre Food & Beverage Service at TenOnCall
Plated Covered Plated Un-covered All meals are plated, covered and All meals are plated, covered and provided by service staff provided by service staff Kuala Lumpur Convention Centre
Food & Beverage Service for Meetings & Events
• Pre-packed or pre-plated (covered) meals can be consumed in a designated dining area with social distancing applied
• All hot and cold beverages are served from the Beverage Counters
• Seating capacity has been reduced to allow for a minimum of 1 metre distance between seated guests Kuala Lumpur Convention Centre
Prayer Facilities
• Frequent Sanitisation is applied in all designated Prayer Rooms/Surau with service staff monitoring staggered access in line with social distancing measures
Restrooms
• Frequent Sanitisation is applied in all designated Restrooms with service staff monitoring staggered access in line with social distancing measures Kuala Lumpur Convention Centre
Delivering safe environment for your event needs
• Seating capacity at the Centre’s Food Court has been reduced to allow for a minimum of 1 metre distance between seated guests
• Social distancing demarcation is provided at public areas and the public Surau located at Concourse Level to allow for physical distancing Kuala Lumpur Convention Centre
On-site Communication
• Provision of health and safety guidelines in all areas to ensure adherence
• Consistent provision of health and hygiene guidance to Organisers, Attendees, Event Participants & Contractors Kuala Lumpur Convention Centre
On-site Communication
• Provision of health and safety guidelines in all areas to
Notice of maximum passengers Notice of maximum passengers ensure adherence for freight elevator for visitor elevator • Consistent provision of health and hygiene guidance to Organisers, Attendees, Event Participants & Contractors
18 Kuala Lumpur Convention Centre
Workshop Set-Up
Room Set-Ups with applied social distancing
• Consistent adherence to maintaining a safe distance
Theatre Set-Up • Executing meeting and event bookings as per relevant Government SOPs Kuala Lumpur Convention Centre
Banquet Set-Up
Room Set-Ups with applied social distancing
• Consistent adherence to maintaining a safe distance
• Executing meeting and event bookings as per relevant Government SOPs Kuala Lumpur Convention Centre Boardroom Set-Up
Room Set-Ups with applied social distancing
• Consistent adherence to maintaining a safe distance
Classroom Set-Up • Executing meeting and event bookings as per relevant Government SOPs Kuala Lumpur Convention Centre
Departure from the Centre
• Please maintain a safe distance of 1 metre and depart from the venue in orderly manner
• All movement and queuing will be handled in a staggered and monitored manner by our team to ensure adherence to social distancing
• Your safety is our priority Kuala Lumpur Convention Centre
Kuala Lumpur Convention Centre Kuala Lumpur Convention Centre, Kuala Lumpur City Centre, 50088 Kuala Lumpur Email: [email protected] General: +60 (3) 2333 2888 Fax: +60 (3) 2333 2882 Website: www.klccconventioncentre.com
@Kuala Lumpur Convention Centre
@klccconventioncentre
We look forward to seeing you soon! @klccconventioncentre
Terima Kasih! @klccconvention Thank You!