Housing benefits Shelter in 4th Floor If you are retired contact Gateway House the Pension Service 50-53 High Street Telephone: 0800 99 1234 Birmingham Monday to Friday, 8am to B4 7SY 8pm Saturday, 9am to 1pm

Open: 9- 5.30pm Mon-Fri Phone: 0344 515 1800 If you are employed or Website unemployed, http://www.shelter.org.uk apply on line at http://www.birmingham. Age UK in Birmingham gov.uk/housingbenefit 55 Alcester Road South Birmingham B14 7JG Note that if you are Phone: 0121 437 0033 receiving Universal Website WHERE TO Benefit you cannot also http://www.ageuk.org.uk/birmin claim for housing gham/ GET ADVICE benefit.

ABOUT YOUR RENT OR TENANCY Moor Pool Residents Association 2015

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If you have a problem with You Gov Citizens Advice Bureau your rent or tenancy you Birmingham should talk to your landlord https://www.gov.uk/private first and see if the problem renting Gazette Buildings, can be resolved. If it cannot 168 Corporation Street, be resolved, there any This website provides a lot Birmingham, B4 many sources of help of information about 6TF available. This leaflet will help you to find out more.  Your rights and Open 9-4, Mon, Thurs, Fri responsibilities as a Phone: 0844 477 1010 Birmingham City tenant. Council Telephone Advice Line:  Your landlord’s Northfield Customer 03444 77 1010 responsibilities. Service Centre (including 9.30am to 4.30pm - Mon to Fri - Call housing advice service)  What you can do if

1a Vineyard Road you get behind with Website Northfield, Birmingham rental payments. http://www.adviceguide.org.uk/ B31 1PG .htm Phone: 0121 216 3030  How to handle rent increases. Open 9-4.30 Mon-Wed; 9-1 Thurs; 9 – 4.15 Fri. ______Internet access is available free at Library Moor Pool Residents Association 2015