Verizon Fios®, the Most Advanced TV, Internet and Phone Service Available

Connect With These Top Companies Visit their booths or ask the BBP staff in the Expo Hall to provide an introduction.

Booth #341 http://communities.verizon.com/ $)XUXNDZD&RPSDQ\ Booth #315

www.att.com/communities Booth #614

www.connexiontechnologies.net

www.timewarnercable.com

Booth #641 www.wileyrein.com

Booth #633

Booth #909 www.gatelsupply.com Booth #501 Booth #605

Booth #409 Booth #815 Booth #623

Booth #333 Booth #221

www.amt.com Booth #415 Booth #402 Don’t miss the all-new bonus pages in our upcoming Digital editions

Get valuable added editorial in our digital issue BONUS sections. Extra articles • Charts • Maps • Graphs • Statistics FOR A LIMITED TIME, Search each issue and across all issues. qualified subscribers can sign up for both print Save time by clicking on links to ads. and digital editions and continue to receive both articles to colleagues with one click. Send at no charge. Click through the pages with ease — much better than a PDF.

Go to www.bbpmag.com/subscribe and START or RENEW your subscription now. Select either DIGITAL or BOTH PRINT AND DIGITAL.

Do you have the bandwidth to attract and keep residents? Broadband at the speed of fi ber-optic light. Streaming video and interactive gaming that defy description. The coolest programming, and more of it, on the purity of HDTV. Pure joy. This is what today’s residents demand. And this is what you can give them with Verizon FiOS®, the most advanced TV, Internet and phone service available. Set up by our own experts, who will create a custom installation plan just for you. Verizon FiOS. It’s a clear signal to today’s residents that you get it. Call 888.376.3608 or go to verizon.com/communities to learn more.

Verizon FiOS tv | internet | phone verizon.com/communities 888.376.3608

214-120_MDU_7.875x10.75.indd 1 3/20/09 3:04:51 PM 3 big U.S. fiber opportunities 250,000 cell sites 5,000,000 MDUs 5,000,000 SMBs

Claim your share with 3 new Calix ONT solutions

766GX Enabling 4G evolution (8 T1, 4 GE, 8 POTS)

763GX Advanced video for MDUs (8 RF video ports with integrated RFOG, 8 GE, 8 POTS)

765G-R Rack-mounted for easy SMB deployment (4 T1, 4 GE, 8 POTS)

Delivering on the promise of FTTP Editor’s Note The Stimulus Program: Reading the Tea Leaves EDITORIAL DIRECTOR Scott DeGarmo What kinds of broadband networks will PUBLISHER Nancy McCain be built with the first round of funding? [email protected] ust before this issue went to press, access-network vendor Calix, told the Corporate Editor, BBP LLC Steven S. Ross the funding window for the first Federal Communications Commission [email protected] Jround of broadband stimulus proj- that FTTH was the centerpiece of the Editor ects closed. The final due date was 10 proposal for most of Calix’s rural telco Masha Zager [email protected] days past the scheduled date because the customers. (An excerpt from Burke’s pre-

ADVERTISING SALES large number of electronically filed appli- sentation appears in this issue’s “Why We Irene G. Prescott cations crashed government computers. Need More Fiber” column.) Although [email protected] Though details haven’t been released, Calix commands the largest share of the DESIGN & PRODUCTION Karry Thomas the stimulus program now looks as if it rural telco market, other vendors also will move the United States marginally Contributors serve this market; presumably their cus- Joe Bousquin closer to the goal of universal high-speed tomers have made similar decisions. Richard Holtz, InfiniSys broadband. (Not close enough, though. Proposals for the RUS Broadband W. James MacNaughton, Esq. Henry Pye, RealPage At the present rate, even catching up to Initiatives Program receive an extra 10 Bryan Rader, Bandwidth Consulting LLC South Korea’s current status will take 15 points if their wireline projects can de- Robert L. Vogelsang, Broadband Properties Magazine years, according to a new report from the liver at least 20 Mbps service upstream Broadband Properties LLC Communications Workers of America.) and downstream. Although RUS set this

PRESIDENT & CEO Contrary to the predictions of tele- bandwidth requirement low enough to Scott DeGarmo com providers that boycotted the pro- accommodate VDSL or HFC in some SENIOR VICE PRESIDENT gram, there was no shortage of applicants. situations, applicants using fiber-to-the- CHIEF FINANCIAL OFFICER Himi Kittner The Departments of Commerce and home technology have an easier time VICE PRESIDENT, Agriculture received 2,200 applications demonstrating they can deliver 20 Mbps BUSINESS & OPERATIONS for nearly $28 billion – seven times the Nancy McCain symmetrical service – especially in the amount of money available. If matching Audience Development/Digital Strategies rural areas the RUS program targeted. Norman E. Dolph funds are included, the proposed projects The incentive of the extra 10 points, CHAIRMAN OF THE BOARD are worth more than $38 billion. Burke told us, was one factor pushing ru- Robert L. Vogelsang Applications covered all 50 states and ral telcos to propose FTTH for wireline VICE CHAIRMAN territories and the District of Columbia. The Hon. Hilda Gay Legg access networks. Other factors, of course, They were submitted by state and local BUSINESS & EDITORIAL OFFICE included the inherent advantages of fiber Broadband Properties LLC agencies as well as nonprofits, private 1909 Avenue G access, such as lower operating costs and Rosenberg, Tx 77471 companies, libraries, universities, com- 281.342.9655, Fax 281.342.1158 the ability to meet future needs. munity colleges, hospitals, public safety A week after proposals were submit- WWW.BROADBANDPROPERTIES.COM organizations and other entities. The fed- ted, Calix announced $100 million in eral government should have no difficulty new financing. Calix has growth driv- spending the funds it allocated. ers other than the broadband stimulus A Stimulus for Fiber? program, such as foreign sales, wireless backhaul and MSO business services. Most organizations that publicized their And Calix customers applying under applications proposed wireless access – the stimulus program won’t necessarily Broadband Properties (ISSN 0745-8711) (USPS 679- either older-generation wireless, WiMAX receive funding. Still, the timing of the 050) (Publication Mail Agreement #1271091) is published or satellite, though the rules exclude sat- 9 times a year at a rate of $24 per year by Broadband announcement suggests Calix’s investors ellite from the definition of broadband. Properties LLC, 1909 Avenue G, Rosenberg, TX 77471. are bullish on the company’s prospects for Periodical postage paid at Rosenberg, TX, and additional However, informal conversations suggest mailing offices. that many proposers suggested wireline stimulus-related business. If they’re right, POSTMASTER: Please send address changes to Broadband rural residents and businesses will soon Properties, PO Box 303, Congers, NY 10920-9852. technologies, including DSL, hybrid fi- CANADA POST: Publications Mail Agreement #40612608. ber/coax (HFC) and fiber to the home. see a lot more fiber coming their way. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2. Copyright ©2005 Broadband One group of applicants, rural tele- Properties LLC. All rights reserved. phone companies, seems to have voted overwhelmingly for fiber to the home. Geoff Burke, marketing director for the [email protected]

2 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Putting the FTTx puzzle pieces together.

Maximize your Broadband Stimulus Opportunity

AFL and Tellabs understand the FTTx puzzle and know how to put the pieces together for your network deployment. With over two decades of experience and products that deliver the desired result, this collaborative effort provides adaptive solutions great for: Municipalities • Telecommunications Providers • Cable Service Providers Our combined offerings are available to assist you in the process of implementing your end-to-end network, including passive fiber plant products, electronics, services, and content. For more information, contact AFL at: 800.235.3423 or AFLtele.com/go/Stimulus Table of Contents

DEPARTMENTS COVER STORY Editor’s Note . 2 The 2009 FTTH Conference & Expo | 37 The Bandwidth Hawk...... 6 Get the most out of the Houston conference with this special sec- BBP Marketplace...... 96 tion, including a compact tear-out conference agenda, Expo floor Advertiser Index...... 100 map, news and listings of featured exhibitors and a message from Calendar ...... 100 Joe Savage, president of the Fiber to the Home Council.

BROADBAND APPS IN THIS ISSUE 2009 Leading Broadband Application Providers | 58 Provider Perspective A BBP Staff Report Not So Simple, Not So Typical | 8 The second annual list of companies whose applications are driv- By Bryan J. Rader ■ Bandwidth Consulting LLC ing the rollout of next-generation networks and the adoption of Tough problems call for great customer service. Empower customer advanced network services. service staff to listen, empathize and fix the problem. – Digital edition bonus section: Names and URLs of more than 200 application providers, listed by category of application – Owners Corner Amenity Area Wi-Fi: Capitalize on the IP Network Why Can’t Anything Be Easy? | 10 With Video Surveillance | 86 By Henry Pye ■ RealPage and Ian Davis ■ Munsch Hardt By Irit Gillath ■ Telco Systems/Vigilant Some jobs should be done by experts – and providing Wi-Fi service Broadband service providers can add new revenue streams by offer- to tenants is one. Here’s what the owner needs to know to manage ing business security services over their networks. the expert. Why We Need More Fiber Independent Telcos | 12 Fiber Is the Infrastructure for the Future ComSouth Deploys FTTH the Neighborly Way | 90 By Geoff Burke ■ Calix By Tony Nieves ■ AFL Telecommunications An equipment vendor tells the Federal Communications Commis- and Charles Patton ■ ComSouth sion why its National Broadband Plan should focus on fiber to the A partnership between a rural telco and an FTTH integrator helps home. the telco quickly overcome the learning curve. Fiber Deployment Roundup Tales From the Fiber Frontier | 14 TECHNOLOGY By Masha Zager ■ Broadband Properties Have you heard the one about the private school annexing itself to Improving Micro-Trenching: a city in order to get fiber? How about the tiny South Dakota town The Vision Becomes Reality | 92 with an international bank? By Kenneth W. Trawick ■ Quanta Services – Digital edition bonus section: International Deployments – New twists on micro-trenching help perfect this process, which Property of the Month we’ve identified as a “game-changing FTTH technology.” Panorama Tower North, Las Vegas | 22 Service Providers Go Green With Fiber | 94 ■ By Joe Bousquin Contributing Editor, Broadband By Masha Zager ■ Broadband Properties Properties To deliver advanced services on an affordable energy budget, deploy- The developers of a high-profile Las Vegas apartment complex ers must look at network design as well as power-saving equipment. brought in Connexion Technologies to fiber-wire the buildings. National Fiber Deployment BUT WAIT…THERE’S MORE! Andorra Telecom: FTTH for Revenue Growth | 26 By Steven S. Ross ■ Broadband Properties The Digital Edition of Broadband Properties now includes free online- The Andorran incumbent telco couldn’t expand outward, so it up- only bonus material. International news, extra photographs and graded its plant instead. Andorra may become the first country to other features are now available to supplement the print edition. Visit www.bbpmag.com/bbponline.php to see this month’s Digital Issue. deploy fiber nationwide. Service Provider Strategies Avoid Building an FTTx Bridge to Nowhere | 30 ABOUT THE COVER ■ By Steven Glapa Zhone Technologies Manhattan artist Irving Grunbaum follows Traditional telco revenue streams are being eroded from all sides. the yellow brick road to Houston. Service providers must develop strategies to assure a return on their investments in next-generation networks.

4 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Choosing the right teChnology Can be the hardest part of your job.

thankfully, it Can be the least of your worries.

The service provider industry is always changing. technologies and offer objective advice based At any given time there are countless applications on actual experience. We work with the best emerging, all claiming to revolutionize the way suppliers to stay on top of the latest applications. you do business. But do you really have the time We provide scalable solutions because to investigate each one? How do you upgrade you need options to satisfy your customers’ your copper or fiber network to Triple Play, diverse needs. For decades, our nationwide without starting over? Shouldn’t you be able to distribution network has been here to help service focus on managing your own business instead? providers build their businesses. Now, we’re ready That’s why we’re here. We research all promising to help you build yours.

for triple play osp solutions and to request adC’s new publication, The Book on FTTX, visit graybar.com/adC 1101010010_THE_BANDWIDTH_HAWK_0101101011 Level 3 Communications Has a Stimulating Idea Here’s one big player that is not shunning stimulus funds; Qwest take notice.

By Steven S. Ross ■ Broadband Properties

major expense item for any local build is attractive to small, cash-short What’s more, the company has about or regional broadband provider incumbents, the imperative is not nearly $600 million in cash reserves. Ais the cost of connecting to na- as strong for profitable private operators. We don’t want to make too much tional and international networks. Fiber They get much of their initial invest- of this. Level 3 says only a few dozen of to the home makes this cost especially ment back in tax deductions. the 500 regeneration nodes (to take one high – as we bandwidth hawks know, example of a local point of presence it the more bytes users can move, the more Valuing a Level 3 Connection can provide) would be involved in the they will move. There’s another problem Level 3 has, of course, long been in this first round of stimulus applications, as well: To attract businesses and spur market. It serves 13 of the top 16 U.S. for instance. economic growth, local network provid- cable companies and 19 of the top 20 ers must plan for reliable, secure, redun- telcos. Inside the United States, it has What’s the Next Move? dant connections to the outside world. 54,000 intercity route miles and about It does raise a question, though. AT&T How are municipalities and small half as many miles of metro fiber (in 125 (the old SBC) got much of its intercity incumbents handling this issue in their metropolitan areas). At least 100,000 fiber by acquiring the old AT&T. Ve- stimulus funding applications? Enter commercial buildings in the United rizon got its by acquiring assets built Level 3 Communications. The com- States are within 500 feet of its intercity or bought by MCI. Could Level 3 be a pany, a leading U.S. provider of metro or metro fiber rings. good fit with Qwest in the same way? and long-haul transport, has made it Still, it tends to put its fiber back- Think about it. Until recently, Qwest clear that it is partnering with applicants bone in a lot of places where AT&T and resold Verizon mobile services but regula- on a higher, well, level than simply as a Verizon do not. That makes a Level 3 tors are leery about letting Qwest merge supplier of broadband connections. connection even more valuable when with either Verizon or AT&T. What’s Edward Morche, senior vice presi- network connection diversity is desired. more, neither of the healthy giant RBOCs dent of Level 3’s Federal Markets Group, Level 3 has about 500 regeneration is particularly interested in serving the says municipal and state governments, nodes in the United States. They are all huge but mainly rural Qwest footprint. cable companies, small telcos and even easy sites for local points of presence – They plan to cherry-pick Qwest urban wireless providers planning networks in on-ramps to the information highway. customers instead. Verizon, in particu- unserved and underserved areas are all It’s rather profitable. Sunit Patel, lar, has been aggressive in selling off the of interest as partners to the company. CFO, told an Oppenheimer confer- Qwest-like portions of its own footprint. Verizon and AT&T will, of course, ence on August 11 that new optical/IP And the entities that have picked up these sell bandwidth to network builders that business comes in at about 80 percent territories are not doing well financially. obtain stimulus funds but only in arm’s- gross margin. That’s despite the fact But if Level 3 finds its stimulus- length transactions. They and all the that prices for moving bits of raw data borne partners doing well, and if it gains major cable companies have said they are falling. Total revenue almost tripled the comfort level to consider becoming a would not apply for funds themselves. from 2005 ($1.5 billion) to 2008 ($4.2 large-scale incumbent, Qwest could look Why risk being lassoed by stimulus re- billion) before falling a bit this year. pretty attractive as a takeover target. quirements for open access, for instance? In the second quarter of this year, the It might be the only chance many Even Qwest, short of cash and long on wholesale raw data business accounted Qwest customers have to get FTTH rural footprint, says it isn’t interested. for 57 percent of Level 3’s revenue. broadband. BBP But Level 3 is not an incumbent in rural and underserved areas and thus is not subject to the open-access require- About the Author ment, at least not right away. And al- Steve Ross is corporate editor of Broadband Properties. He blogs at www.bbpmag. though the lure of federal funding (es- com and can be reached at [email protected]. pecially outright grants) for a network

6 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009

Provider Perspective Not So Simple, Not So Typical Some customer issues can’t be resolved in a three-minute phone call. That’s not a problem – it’s an opportunity to provide great customer service.

By Bryan Rader ■ Bandwidth Consulting LLC

he average subscriber phone call to But these steps don’t completely alle- Why do I like this program so much? a customer care center lasts three viate the not-so-simple situation. And this Well, the Red Coats are floaters in the air- Tto four minutes. Make payment becomes a great opportunity for an opera- port who have tremendous authority, are arrangements. Schedule a trouble ticket. tor to separate itself from the rest of the patient and empathetic and can solve any Order a new service. Simple stuff. pack. After all, we know that an unhappy problem. And they deal with customers The average subscriber install or work “atypical” subscriber is going straight to who are generally very unhappy. Defus- order takes about 30 minutes. Check the property manager and/or the prop- ing such situations and solving problems the set-top receiver. Run diagnostics on erty owner to tell his or her story. is a “small victory” for Delta. I believe the the modem. Test the lines. Once again, All of us know that never ends well. same would be true for cable operators. pretty typical stuff. So what can we do to prepare for these We need Red Coat customer service But what about the caller who falls not-so-typical customer situations? reps and service technicians in our busi- outside the norm – the one whose situa- ness. We need folks who are patient, show Red Coats to the Rescue tion is not at all simple or typical? What empathy and have the authority to resolve Consider what Delta Airlines is once about the tech visit for a trouble call that not-so-typical scenarios. This is how we again doing. (Yes, I know. Far be it from requires more than a few basic check can keep our customer complaints below me to recommend that we look to the points on customer-premises equipment? the levels experienced by Delta. airline industry for great customer-care As I look at my own experiences in Red Coat service reps could be part strategies. But this one has stood the test this business over the past couple of of time and can be very applicable to our of our service resolution process. Be- years, I see more and more subscribers business.) cause they are better trained in all our falling outside the “simple and typical” In the 1960s, Delta introduced its products and services, they could resolve category. Their demands and needs are “Red Coat” program. Red Coats are the some problems over the phone better broader, more comprehensive, more Delta superagents you see at the larger, than traditional service reps. And they time-consuming, more outside the box. busier airports who are available to as- have the authority to adjust a customer’s As cable operators, we are measured sist passengers with problems like lost bill. Instant out-of-the-box success. more frequently on how we manage and baggage, missed connections and hotel Red Coat techs can be part of resolv- handle the outside-the-box complaints or vouchers. None of these problems are ing customer-premises situations. They situations than on how we deal with the simple or typical. too are better trained and very patient, usual day-to-day items. Think about it. While other airlines are trying to au- they enjoy working with frustrated con- When was the last time you heard from tomate everything and are cutting ser- sumers and they can resolve TV, Inter- a customer who complained because her vice rep positions, Delta is trying to fix net or phone issues on the spot. install took 35 minutes rather than 30? its awful 1.97 complaints per 100,000 I believe operators should focus on What about a caller whose problem took people boarding planes, currently the creating their own Red Coat programs. five minutes of troubleshooting rather highest rate in the industry. The com- They could be very effective in combat than the expected three? pany eliminated these “elite positions” ting the not-so-simple, not-so-typical It’s great that operators have taken during a cost-cutting exercise in 2005 stuff. Let’s begin rolling out a “red coat” steps to push as many customers as pos- but has now brought them back. carpet. BBP sible into the “simple and typical” category. We are incorporating more information into our welcome kits. We are About the Author expanding the “helpful hints” sections Bryan Rader is CEO of Bandwidth Consulting LLC, which he founded in 2007 to on our Web sites. And we are asking assist providers with their performance in the multifamily market. Prior to starting our customer service representatives to Bandwidth Consulting, he founded and ran private cable operator MediaWorks for do more comprehensive Tier 1 trouble- 10 years. You can reach Bryan at [email protected] or at 636-536-0011. shooting (Is your modem light blinking? Learn more at www.bandwidthconsultingllc.com. Have you checked your connection?).

8 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 We Deliver More...

Peace of Mind 25 Year Warranty on certified systems Knowledge 24 hour online training Customer Service and product information More then just lip service

Strength High grade materials of construction that surpass the industry standard Faster Installs Installation speed enhancing product features

Support Tools Efficiency www.suttlSOHO.com, Installer friendly designs our EDIT Layout System, allow one-person installs and more for all enclosure sizes

Bottom Line SOHO Access™ by Suttle delivers increased value at a competitive price

With SOHO Access™ we at Suttle offer you a quality, flexible, and competitive product that is easy to install and simple to use. We also deliver 24-hour training, product specs, and installation information all from our comprehensive website (www.suttlesoho.com). Call or visit us on the web today and see for yourself.

1-800-852-8662 www.suttlesoho.com Owners Corner Amenity Area Wi-Fi: Why Can’t Anything Be Easy? Hiring a third-party Wi-Fi provider can avoid headaches and save money in the long run for the multifamily owner.

By Henry Pye ■ RealPage and Ian Davis ■ Munsch Hardt

o perform the simplest of activities, ability of law enforcement and intel- electronics store and run even a small multifamily owners must juggle a ligence agencies to conduct electronic risk of incurring liability or spend a few Tmyriad of regulations and codes surveillance by requiring that providers hundred dollars more per month to hire such as NFPA, IBC, ADA, Fair Housing modify and design equipment and ser- a full-service wireless Internet provider. and more. Say, for example, you want to vices to ensure that they have built-in Usually, if you offer complimentary Wi- install a wireless router to provide com- surveillance capabilities. An owner that Fi, it is worth the additional cost to have plimentary Wi-Fi services in a commu- installs a wireless router to provide com- a third party manage the service. nity’s amenity areas. No worries, right? plimentary Wi-Fi services may be sub- The contract with a third-party Wi- Unfortunately, Wi-Fi services project to CALEA’s obligations. Usually, Fi provider must include service-level vided by owners in their community the owner will not be able to meet these terms and an indemnity. You can expect amenity areas are rife with potential li- obligations and risks significant fines resistance to these terms, especially from abilities. For example, if the owner has for noncompliance. providers with little multifamily experi- not implemented a means of user au- Criminals increasingly search out ence. However, this is why you are hir- thentication and an acceptable use pol- public Wi-Fi to cloud their online tracks. ing a third-party Wi-Fi provider in the icy, there is no way to know who is using As a result, Wi-Fi is drawing more and first place. The Wi-Fi provider should the Wi-Fi service or how it is being used. more attention. Federal legislation pro- also manage Internet access to any desk- The apartment owner, who is the appar- posed earlier this year would require In- top computers provided by the owner ent user, may then be liable if music and ternet service providers to keep records for the residents. movies are illegally downloaded over the of subscribers’ Web surfing for two Depending on the type of Internet community’s Wi-Fi network. years. If the legislation becomes law, this connection, the cost can vary between Moreover, the ISP contract for the obligation could apply to an owner who $175 and $275 per month, with each underlying high-speed Internet connec- simply plugs a wireless access point into additional access point adding roughly tion undoubtedly obligates the owner to a broadband connection. $25 to 50 per month. The owner usually indemnify the ISP from liability for use Faster Many of the same potential liabilities pays the upfront cost for the equipment, of the Internet services. It may also ex- apply to owner-provided desktop com- though that cost can be rolled into the pressly prohibit use of the connection to puters with Internet access in business monthly fees. provide Wi-Fi to third parties. In the telecommunications industry, survival of the fittest is based on speed. Not only do providers need a contractor that centers or Internet cafés. While content Each access point costs approximately The owner may also incur liability can create faster connections for end users, they also need a contractor who can build that infrastructure at the speed filters and other security software offer $1,200 installed. Overall, for a standard claims for damage sustained by residents necessary to accommodate outward growth and increasing demand for fiber networks. using the complimentary Internet access. some protection, the owner-provided clubhouse with two access points, an Quanta Services is keeping pace. We literally laid the groundwork of the fiber optic network that we’re expanding today Off-the-shelf routers seldom have the desktops increase user anonymity. owner can expect to pay $2,400 upfront by bringing fiber to the home, node and premise. Add in the experience of more than 14,000 employees working in all requisite security features to fully protect Owners must decide whether to and $300 per month, including the In- BBP 50 states and Canada, and it’s safe to say nobody can mobilize faster or work more efficiently than Quanta Services. residents and, even when they do, the se- purchase a wireless router at the local ternet connection. curity measures often are not activated. Enlist the speed and strength of Quanta Services to get further, faster. If residents sustain damages resulting from their use of the Wi-Fi connection, About the Authors an owner could incur liability. Owners Corner is written by Henry Pye in collaboration with industry peers. Henry is vice president of Resident Technology Solutions for RealPage (www.realpage.com). 1360 Post Oak Blvd., Suite 2100 Houston, Texas 77056-3023 The Long Arm of the Law You can reach him at [email protected]. Ian Davis is a shareholder of, and Tel: 713.629.7600 www.quantaservices.com NYSE-PWR Most owners have heard about CALEA, telecommunications team leader for, Munsch Hardt Kopf & Harr P.C. He can be the Communications Assistance for Law reached at [email protected]. Enforcement Act. CALEA enhances the

10 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Faster

In the telecommunications industry, survival of the fittest is based on speed. Not only do providers need a contractor that can create faster connections for end users, they also need a contractor who can build that infrastructure at the speed necessary to accommodate outward growth and increasing demand for fiber networks. Quanta Services is keeping pace. We literally laid the groundwork of the fiber optic network that we’re expanding today by bringing fiber to the home, node and premise. Add in the experience of more than 14,000 employees working in all 50 states and Canada, and it’s safe to say nobody can mobilize faster or work more efficiently than Quanta Services. Enlist the speed and strength of Quanta Services to get further, faster.

1360 Post Oak Blvd., Suite 2100 Houston, Texas 77056-3023 Tel: 713.629.7600 www.quantaservices.com NYSE-PWR Fiber Is the Infrastructure For the Future Our national broadband plan should develop networks we can use for the long term, not infrastructure that will quickly become obsolete.

By Geoff Burke ■ Calix Future demands will require fiber for upstream Geoff Burke is Senior Director, Corpo- rate Marketing for Calix, a vendor whose and downstream speeds and for reduced latency. broadband access equipment is used by hundreds of network operators, includ- ticipation of 3G and 4G services. with diminishing rates of return. If you ing more than 40 percent of rural service Looking forward, we see a world rap- are implementing a long-term strategic providers. The following is an excerpt from idly moving to all video. The broadband plan, you look to the future and incen- Burke’s remarks at an FCC National experience has progressed from text, to tivize technologies where we are just at Broadband Plan Staff Workshop in August graphic, to the rich interactive shared the beginning of the innovation curve. content whose surface we are just now 2009. Hear his full presentation at http:// Fiber allows you to achieve that better starting to scratch with Hulu, IPTV, www.broadband.gov/ws_fixed_bb.html. than any other technology. media sharing and cloud gaming. For Future service demands will require y rural customers are the in- your kids it’s not even a progression – fiber for both up and downstream speeds, dustry’s canaries in the coal it’s just a reality. as well as for reduced latency. HD video Mmine. Unencumbered by the That trend carries over into all other alone stretches existing infrastructure to scope, scale and bureaucracy issues forms of communicating and educat- the seams. For fiber – no problem. Add larger operators face, they experiment ing. The hot item on the news in Cali- to this flexibility and openness, which with new technologies and react quickly fornia yesterday was that 90 percent of result in a superior subscriber experi- to changing market conditions. Coun- textbooks in the state will be replaced ence, both fixed and mobile. terintuitively, rural markets are the prov- with e-textbooks in five years, not only We have hundreds of customers who ing grounds for the nation. Many of our to save costs but because kids found the have made fiber deployments work for customers lead the nation in advanced traditional texts boring. them with limited support today. Let’s A 2008 study by the Information broadband services. Hundreds of them take a lesson from some experienced ca- Technology and Innovation Founda- are deploying advanced IPTV and RF naries: the existing grant/loan program tion pegged the average U.S. bandwidth video overlay services, and some of the caused 100 percent of my rural service speed at roughly 5 Mbps. If bandwidth most wired communities in the nation providers, who could have chosen any continues to grow at 70 percent per year, are in out-of-the-way places. technology, to unanimously choose fi- as it has over the last decade, average What are our canaries telling us? ber as a key component of their stimulus downstream traffic will be 100 Mbps in They prefer fiber. As technologies such as proposals. Tax credit programs could five years and 1 Gbps within a decade. GPON have matured, the economics of go extremely far in stimulating fiber at Achievable over fiber? Clearly. Copper, deployment have become increasingly at- no out-of-pocket expense to the govern- hybrid fiber/coax or wireless – pushing ment. And for those in truly high-cost tractive. Today we see deployment costs the limits. typically under $800 per home passed areas, cost recovery has proven to be an and $2,000 per home served. Justifying Deploy for the Long Term effective program. this expense are strong subscriber take Access equipment is deployed outdoors, I encourage you to set the goal high rates, usually over 50 percent of homes in the mud, on poles and underground, from a bandwidth perspective and create passed. To reinforce their business cases, in densely and remotely populated places policy that drives that goal. Incremental many fiber deployers are finding lower and everywhere in between. It is not an steps are not constructive. You’ll find, operational costs as well as long-term infrastructure that you want to tear up as our customers have, that the higher mobile backhaul contracts when they every few years, nor do you want to cre- the bandwidth required, the more cost- are first to offer fiber to cell towers in- an ate incentives to deploy technologies effective fiber becomes. BBP

12 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Ad_FTTPjul2009v4_bleednew.pdf 9/9/09 1:56:54 PM

Break Away From the Pack With Hitachi. Speed, the right equipment . . . and no crashes.

EPON, GPON, RFoG: Hitachi has the right solution for your FTTx applications. Our products are designed to Tier 1 service provider reliability standards, delivering the robust performance you need to win business customers. We are committed to standards-compliance, so you are assured of the maximum exibility for today’s services as well as a platform on which to build next generation networks.

Our Source-to-SubscriberTM solutions offer everything you need to get your network up and winning business right away. From feasibility assessment to turn-key video services – even assistance with broadband stimulus funding applications - Hitachi is on your team.

Hitachi’s products are known for their reliability, and so is the company. Hitachi, Ltd is one of the world’s premier technology companies. With revenues of $102 billion (Year ended March 31, 2009), and 400,000 employees worldwide, Hitachi offers a level of nancial stability that no competitor can match.

Contact Hitachi now. Together we make a winning team.

Hitachi Communication Technologies America, Inc. 3617 Parkway Lane Norcross, GA 30092 770-797-2521 www.hitachi-cta.com TalesTales FromFrom thethe FiberFiber FrontierFrontier Schools and businesses, online gamers and television viewers, small towns and big cities all have reasons to welcome fiber optic access.

By Masha Zager ■ Broadband Properties

ome months, one story says it all. This time it was needs an instantaneous response. Now. If the message takes the private school outside Salisbury, N.C., that peti- too long to arrive, the trade doesn’t go through and profits Stioned the city to annex its property. Why? Salisbury evaporate. How can a company guarantee an instantaneous is building a municipal fiber-to-the-premises network that response every time? Sign up with a business fiber provider the school didn’t wanted to miss out on. School adminis- – in this case, Optimum Lightpath. trators are developing a technology-enhanced learning pro- There’s also the regional provider whose network is keep- gram for their students, and they knew a fiber connection ing remote towns in South Dakota viable. And the Florida would make the program even better. The city’s response: condo communities that are being upgraded with world- Come on board – we’re delighted to have you. class broadband. And the new services Verizon is introduc- Running a close second is the story of the financial coming for FiOS subscribers. And … well, you’ll have to read pany in New York that operates a foreign-exchange trading the rest. I’m not going to give it all away. platform. It turns out that trading currencies is a lot like playing video games: When a trader hits the Enter key, he – MZ

INDEPENDENT TELCOS ‘Internet Traffic Is Increasingly Two-Way’ Northeast Missouri Rural Telephone downstream bandwidth is important using FTTH solutions from Occam in Green City, Mo., is upgrading the sec- too – it enables the IPTV service that Networks. The diversity of the Farmers ond largest of its 14 exchanges from aer- Northeast Missouri has been offering service area, which includes both remote ial copper to buried fiber, using Occam for most of the last year. rural areas and highly populated areas, Networks’ BLC 6000 multiservice access In another customer win for Occam, presented deployment challenges; the platform and ON 2300 series optical Stayton Cooperative Telephone in Ore- company selected Occam’s BLC 6000 network terminals. “Our first initiative gon has purchased the BLC 6000 FTTH multiservice access platform because was to get the wires buried,” says David solution to upgrade its entire 8,500-line it supports access technology options Riddle, Northeast Missouri’s plant su- network from an all-copper to all-fiber suited to a variety of geographic areas. perintendent. “And if we were going to packet architecture. To stay ahead of Over its 3,000-square-mile coverage bury them, it made sense to upgrade to competitive cable companies’ offerings, area, Farmers has used DSL, bonded fiber.” The company will upgrade addi- Stayton needed a platform that could ex- DSL, Gigabit Ethernet FTTP and tional service areas in the future. pand bandwidth, reach rural consumers GPON FTTP. Bonded DSL, Gigabit Northeast Missouri chose a giga- and deliver superior performance. “Our Ethernet and GPON technologies reach bit Ethernet solution largely for its up- goal is to aggressively deploy a new, all- the deepest and most sparsely populated stream capability. Riddle says, “We have fiber network, enabling us to augment rural areas in the Farmers footprint. To an increasing number of subscribers the services we provide subscribers and reach densely populated areas, the com- playing online games and sharing files. capture new revenue streams,” says Don pany uses DSL and Gigabit Ethernet. Upstream bandwidth has become as Lawrence, Stayton’s president. Farmers uses Microsoft Mediaroom important as downstream. Internet traf- Farmers Telephone Cooperative, to deliver IPTV and chose the Triad fic is increasingly two-way.” Of course, a large ILEC in South Carolina, is also Service Delivery Platform (SDP) from

14 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 ETI Software Solutions to integrate FieldSmart Platform of Fiber Manage- tion. According to Fay Jandreau, the Mediaroom with its customer care and ment for its three-year FTTH deploy- Midstate plant manager, “Our custom- billing infrastructure. Triad, which is al- ment. Headquartered in Kimball, S.D., ers want more bandwidth and higher ready in full production at Farmers, will Midstate provides telecommunications Internet speed. With this deployment, also provide inventory control for IP set- technology and services to about 5,000 we will bring customers faster Internet top boxes, mediate pay-per-view billing access lines in 11 exchanges. The FTTH speed – with each service being custom- and automate the provisioning of IPTV deployment is part of a brownfield over- ized to each customer’s needs. We will services. With Triad SDP, Farmers can build in and around Platte, S.D., with also bring a full host of video services also support Caller ID, remote DVR approximately 250 miles of construc- that we previously did not provide.” scheduling and prepaid IPTV services over Mediaroom. Pembroke Telephone Company in Georgia selected a GPON solution from ADTRAN – the Total Access 5000 fiber-to-the-premises (FTTP) platform Prepare your community for tomorrow and Total Access 300 Series ONTs – with Connexion Technologies… to deliver voice, high-speed data and IPTV services to its 4,000 subscribers. A primary reason for choosing the ADTRAN solution, the company says, was its interoperability with the IPTV equipment already installed and with the MetaSwitch Softswitch. Pembroke, which has been family- owned since 1946, will overbuild its entire service area with FTTH over the next three years, making it one of the few communications providers in Georgia with an all-fiber network. Grand River Mutual Telephone Corp., an independent telephone company providing broadband services across 48 exchanges in Missouri and Iowa, standardized on ADC equipment to overbuild its copper network with FTTH. The equipment selected includes ADC’s OMX splice cabinet and Next Generation Frame (NGF), which were chosen because of their high density, You can provide for the ever-changing technological needs superior cable management and reduced of residents without touching your budget. By partnering with floor space requirements. ADC also pro- Connexion Technologies to install a cutting-edge Fiber to the Home network in your community, your residents can enjoy the vided local installation support. best entertainment and communications services delivered over Completion of the first pha se of Gra nd a fiber-optic network. This network will also be ready to handle River’s network upgrade, which began in almost any new service that comes to market. April, is expected by summer 2010, and the rollout will continue in subsequent phases. Jim Clark, the company’s direc- Find out more at www.connexiontechnologies.net tor of network operations, says, “Grand or contact us at 919.535.7329. River Mutual is committed to providing advanced services for our residential customers and an advanced network for our business customers to ensure the economic viability of the areas we serve.” In South Dakota, Midstate Com- munications has selected Clearfield’s

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 15 Midstate, which is deploying an very clean routing avenues for jumpers sional approach to our fiber manage- active Ethernet solution from Occam on the front side and an easy-to-read la- ment has a direct effect on our network’s Networks, used Clearfield’s complete beling system. And the pigtails exit the performance by avoiding downtime FieldSmart solution, including frames, rear of the patch panel in a very orderly through lost optical connectivity.” interbay management and the FieldS- fashion.” Midstate ordered all its patch mart FDS 144-Port Fiber Patch Panels. SureWest Expands Fiber and In addition, Midstate has purchased panels with preterminated pigtails, IPTV Coverage Clearfield’s Network Interface Device which provided the desired appearance SureWest Communications, a telecom Outside Plant bend-insensitive fiber pig- and protected the secure fiber connec- provider in the greater Sacramento and tails. Jandreau says, “Clearfield provides tions. Jandreau adds, “This very profes- greater Kansas City, Mo., areas, reported

SDN Communications Keeps Rural Towns Alive With Fiber At a time when many companies are scaling back, SDN Communications is growing its territory and offering new services. That’s because it is a lifeline for many of the small communities within its expanding footprint. Based in Sioux Falls, S.D., SDN is a regional transport provider owned by a group of independent telcos that collec- tively serve more than three-quarters of South Dakota’s geographic area. In addition to providing a fiber optic backbone for its member telcos, SDN sells Carrier Ethernet services to large enterprises. “A variety of organizations can move bits and bytes, but we’re the best in the Upper Midwest at providing high-security, high-availability, high-bandwidth services,” says CEO Mark Shlanta. Hospitals, banks, insurance companies, government agencies and data centers all rely on SDN for connectivity. Fiber optic connectivity enabled a town in SDN’s SDN Communications footprint with fewer than 100 residents to become home network engineer Billy to a bank that serves customers all over the world. A fiber Volek installs and tests the ECI Ethernet routers connection between a rural hospital and a metropolitan that will bring fiber hospital recently allowed doctors to deliver a premature connectivity to small baby during a blizzard and to stabilize the mother and towns in South Dakota. infant until weather conditions permitted their removal to Sioux Falls. bone. This year, it The core institutions – major hospitals, bank head- finished building quarters and so forth – generally require bandwidth of out a network 1 Gbps; rural hospitals, clinics and branch banks need to support com- anywhere between 5 Mbps and 50 Mbps to upgrade the mercial applica- traditional DS1 services they are growing out of. Because tions across the SDN can supply them, as well as such other anchor insti- n o r t h w e s t e r n tutions as schools, with the bandwidth they need, they and north-central can continue to operate efficiently in small communities. parts of the state. That, in turn, means residents can stay in those com- It has also extended beyond South Dakota’s borders to munities. “Having schools, medical care and banking in deploy fiber backbone to cities such as Omaha, Neb.; those markets are the three key factors to keeping rural Fargo, N.D.; and Bismarck, N.D. Later this year it will com- communities viable,” Shlanta explains. plete connections to Casper, Wyo., and parts of southwestern Minnesota. The goal for 2009 – 2010 is to create Growth Beyond state Borders an eight-state backbone including South Dakota and its In 2008, SDN completed a transport network that links border states, along with Colorado. Shlanta says, “We’re South Dakota’s state government offices and universi- reaching into large communities in the border states, ties and connects them to the national research back- trying to become a regional business carrier.”

16 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 The new route between Casper, Wyo., and Rapid City, The CESR SR9700 is one of the largest-capacity and S.D., is the first to connect these two locations with fi- highest-density Metro Ethernet solutions available. Tom ber – previously only microwave had been available. The Durfee, SDN’s director of network planning and opera- Bismarck-to-Rapid-City fiber link is one of the first routes tions, says, “We approached our existing telecom equip- between those two cities and certainly the first to place ment vendors in need of a solution that would grow with nodes in the towns along the route. us. The flexibility and cost effectiveness of ECI’s product were important elements in our decision to work with On-Ramps and Off-Ramps SDN’s recent backbone expansions were built using an them on this project.” Infinera DWDM platform, which Shlanta said had been With the new fiber backbone and the routers, rural instrumental in the projects’ being successfully com- South Dakota towns such as Belle Fourche, Newell and pleted on time and within budget. Now, to supply Eth- Maurine that were without access to fiber will have high- ernet services from the new nodes to nearby business bandwidth services available to their banks, health care customers, SDN is planning to deploy ECI Telecom’s providers, schools and government agencies. For some CESR SR9700 Carrier Ethernet Switch Router platform at of these towns, these fiber-borne services may provide a the ingress and egress points to the backbone. new lease on life.

146,900 fiber-marketable homes as of Optimum Lightpath, the CLEC our customers is a competitive advantage June 30, 2009, up 21,200 from a year ear- arm of Cablevision that supplies fiber for both GAIN and our customers. That’s lier. SureWest, which was one of the first Ethernet connectivity to businesses in the why we chose Optimum Lightpath,” says independent telcos to deploy IPTV over New York metropolitan area, introduced Andrew Haines, CIO of GAIN Capital. a fiber-to-the-home network, recently an- its Ethernet-based Virtual Private Ring “Now we have true network diversity, nounced that it is using the Microsoft Service (VPRS), which reduces costs for physically independent of traditional car- Mediaroom IPTV platform to expand its companies with multiple locations by le- riers, improved speed and reliability and video services in the greater Sacramento veraging shared bandwidth and bundled the ability to add capacity in just a few region. The service is expected to start up communications services. VPRS is a busi- days – ultimately providing us with more by the end of 2009; by the second quar- ness-dedicated Layer 2 access service that bandwidth for fewer dollars.” ter of 2010, it will be available to 25,000 provides 500 Mbps, 1,000 Mbps and 10 Utah-based Broadweave Networks, homes that are currently receiving only Gbps connectivity at a flat fee per site. It a fiber-based CLEC that purchased the telephone and high-speed Internet ser- delivers low-latency communications ser- ailing iProvo municipal fiber network in vices from SureWest. vices, simplified billing, and soon, online 2008, announced a merger with Verac- Bill DeMuth, SureWest’s senior vice self-provisioning and real-time report- ity Communications, a service provider president and chief technology officer, ing. Optimum Lightpath says the service on the open-access iProvo and UTOPIA says, “Reliability and ease of use have a is “virtually plug-and-play” and allows fiber networks. The merger resulted in significant impact on customer satisfac- businesses to dynamically manage their the formation of a new entity, Veracity tion and retention. We have been test- connectivity based on changing needs. Networks, which will serve more than ing the Mediaroom-powered service in Optimum Lightpath also announced 20,000 customers in Utah. When it actual customer environments, and it a new business customer, GAIN Capi- purchased iProvo last year, Broadweave has unequivocally delivered far more tal. GAIN Capital operates the online impressive results than any of the other foreign-exchange trading platform announced a takeover of Veracity Com- options we reviewed. … The technology FOREX, a 24/5 service used by custom- munications, but the deal failed to close allows us to provide services in new ways ers in 140 countries. To guarantee the at that time. Since then, Broadweave that will further blur the lines between high speed, low latency, high availability has invested a great deal in upgrading traditional TV, Internet and telephone.” and scalability FOREX needs, GAIN iProvo’s infrastructure and, as a result, NTS Communications is continu- Capital required a fiber connection. Op- reportedly has encountered cash-flow ing its FTTP buildout in Levelland, timum Lightpath’s fiber can accommo- problems – a possible motivation for a Texas. Its parent company, XFONE, date both GAIN Capital’s rapid growth merger with the financially stable Verac- reports that the company is achieving and its need for flexible, on-demand ca- ity. However, according to local press re- a subscription rate of approximately 50 pacity, and it saves money for the com- ports, immediately following the merger percent of the businesses it passes with fi- pany in the bargain. announcement, the new Veracity Net- ber. NTS, a prior recipient of RUS fund- “Low-latency trading is critical in the works approached the city of Provo ing, has also applied for funding under fast-moving currency market, so having about stretching out its schedule of pay- the broadband stimulus program. faster connections through the Internet to ments for the purchase of iProvo. BBP

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 17 Fiber Amenity Providers Connexion Technologies Announces Two New Projects Connexion Technologies has an- made up of five associations that repre- “By welcoming and managing a wide nounced partnerships with two private sent 417 single-family homes, condos, variety of leading service providers on communities in Florida: Pine Ridge III, town homes and villa owners and their our infrastructure, we can enable the located in Greenacres, and Dos Lagos residences. delivery of a robust selection of service in Boynton Beach. Connexion plans to Unlike most fiber deployers, Con- offerings at a significant savings.” create customized fiber optic networks nexion recruits and manages third-party “Our partnership with Connexion for the delivery of television, high-speed service providers rather than providing Technologies is a win-win for both us Internet and telephone in both commu- services itself. “Our unique business and our residents,” says Michael Car- nities. model enables us to deliver a custom- reira, board president at Pine Ridge III. Pine Ridge III, with 336 condos, is ized technology solution that best fits “We get a great value add for our com- in South Florida, a few miles from beach the needs of each property,” says Grant munity, and our residents receive world- access. The Dos Lagos community is Kitching of Connexion Technologies. class services.” BBP

Municipalities FTTH Spurs Annexation for Salisbury As we’ve reported in previous issues, the viding broadband services – even just to ber system. The plan requires revenues city of Salisbury, N.C., is in the process business customers – would help pay for to meet or exceed operation and main- of deploying a municipal fiber network the fiber deployment, the utility would tenance expenses plus depreciation of with assistance from Atlantic Engineer- consider launching an FTTP project. newly installed fiber and electronics. At ing Group. Although the system hasn’t The availability of broadband stimulus present, the network is meeting this goal; gone live yet, it already inspires the envy funding is a factor in the decision, ac- commissioners will continue to review fi- of nearby residents. In July, the North cording to the report. nancials on a quarterly basis and approve Hills Christian School, which occupies Grant County Public Utility Dis- further buildout on an annual basis. 17 acres outside the city limits (not con- trict (PUD) in central Washington has Based on the new guidelines, the tiguous to Salisbury), petitioned to have selected Infinera equipment to power PUD is now in year two of a five-year its property annexed to Salisbury so it an optical network supporting triple- plan to supply fiber to 80 percent of resi- could be connected to the fiber network. play broadband services in rural areas of dences and 95 percent of businesses in The school director said North Hills re- Grant and Douglas counties. the county. Close to 9,000 more homes quested annexation because it is imple- Grant County PUD began building and businesses will have fiber services menting a technology-enhanced learning a wholesale fiber-to-the-home network in available by the end of this year. program and believes “the addition of fi- 2000 and lit up the first home in August Because the PUD needed the ability ber to the home will greatly benefit the of that year. At that time, its territory was school.” The Salisbury City Council ex- to add bandwidth quickly and easily, it pressed “delight” that the school wanted underserved by broadband and parts of it chose Infinera’s Digital ROADM archi- to join the city and unanimously agreed did not even have telephone service. To- tecture, which enables it to reconfigure to the annexation as of the end of 2009. day, the fiber optic network passes nearly the network remotely, via software, in The Johnson City Power Board, a 15,000 homes, businesses and farms; 40 response to changing traffic patterns. TVA electricity distributor in Tennes- percent of these purchase one or more Robert Bergman, telecom engineer for see, is about to begin connecting all its services from the 14 retail providers of- Grant County PUD, says, “Infinera al- substations with a fiber optic network. fering services over the network. Com- lows Grant County PUD engineers to According to local press, the utility is petitive carriers have also entered the provision circuits quickly and easily, and conducting a feasibility study to help it market to offer triple-play services. the Infinera architecture dramatically decide whether to extend that network to After a hiatus of several years, Grant simplifies operation of the network, re- the premises of some or all of its 74,000 County PUD established guidelines in quiring far fewer line cards, optical cables customers. If the study finds that pro- 2008 for further development of the fi- and spare parts to keep on hand.” BBP

18 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 RBOC UPDATE 2Q09 FiOS Report: 650,000 Homes Passed, 300,000 Customers Added Verizon reported that it continued to net new FiOS Internet customers, bring- year earlier. FiOS Internet was available add FiOS customers at record rates in ing the total to 3.1 million as of June 30, to 11.0 million premises, and penetra- the second quarter. There were 303,000 2009 – an increase of 56 percent from a tion (sales as a percentage of potential

Deployer Spotlight

Alaska

States with deployments referenced in this article

North American Telcos Stayton Cooperative Telephone www.sctcweb.com Broadweave Networks www.broadweave.com SureWest Communications www.surewest.com Farmers Telephone Cooperative www.ftc-i.net Verizon Communications www.verizon.com Grand River Mutual Telephone Corp. www.grm.net Midstate Communications www.midstatesd.net Other North American Deployers Northeast Missouri Rural Telephone www.nemr.net City of Salisbury, N.C. www.salisburync.gov NTS Communications www.ntscom.com Connexion Technologies www.connexion Optimum Lightpath www.optimumlightpath.com technologies.net Pembroke Telephone Company www.g-net.net Grant County Public Utility District www.gcpud.org SDN Communications www.sdncommunications.com Johnson City Power Board www.jcpb.com

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 19 Multifamily fiber Innovations From Verizon Although Verizon began its fiber-to-the-premises de- Because the placement options for larger ONTs were ployment in the suburbs, FiOS has become increasingly limited, Verizon often had to extend wiring to the ONT urbanized as Verizon negotiates video franchise agree- and drill through walls. With the new ONTs, “because ments with one city after another. The company capped of the positive aesthetics and the form factor, we have its celebration of the first anniversary of FiOS TV in New more placement options,” Levendos says. “We [have] the York City by announcing agreements with New York opportunity to connect the ONTs with existing wiring University, to install FiOS in faculty housing, and with the and to do less rewiring. We can position them closer to Trump Organization, to bring FiOS services to four more electric outlets. And there’s no augmenting of electrical Trump residential high-rise buildings in Manhattan. outlets, which was always a possibility before.” This urban shift means a higher proportion of today’s installations are in multiple dwelling units (MDUs), which The Vertical and the Horizontal have traditionally posed challenges for fiber deployers. The indoor ONT isn’t Verizon’s only MDU innovation. The Verizon has always worked closely with suppliers to tai- company is also using a new system for vertical deploy- lor FTTP technology to its needs, and this has been par- ments – a premeasured, preformed fiber architecture ticularly true in the multifamily environment. that can be placed quickly in the vertical runs, avoiding the need for splicing. Levendos explains, “We’ve got fi- Enter the ONT ber products that are factory-made where the optical Last month, Verizon announced that it had begun de- loss is qualified and standardized and understood. The ploying new, smaller optical network terminals (ONTs) amount of retesting and rework is dramatically reduced, in apartment complexes in New York, Southern Califor- and that speeds up implementation.” The equipment is nia and Tampa Bay. ONTs link fiber optic networks to in- sourced from ADC and other suppliers. home wiring and convert light pulses into electromag- In the horizontal dimension, Verizon is using Corn- netic signals. The new ONTs, about the size of a basic ing’s ClearCurve family of optical fibers, a rugged, bend- home router, take up minimal space – they can be posi- insensitive fiber that “goes into nooks and crannies and tioned under desks or on shelves – and simplify service into the apartment unit,” terminating at the ONT, accord- installation. ing to Levendos. One of the new devices, the Alcatel-Lucent I-21 1M-K The new vertical and horizontal technologies have indoor ONT, measures just 1.25 inches high, 8.5 inches allowed Verizon installers to deploy more quickly, with wide and 5.5 inches deep. The other device, the Motor- better quality and more consistency, Levendos says. ola ONT 1000 GTI indoor ONT, is slightly larger. Prior to these innovations, “when you were placing raw Alcatel and Motorola developed the equipment fiber vertically, you had to deal with building-to-building based on Verizon specifications. According to Vincent ranges of optical loss based on the quality of work being O’Byrne, technology director at Verizon’s product and done; horizontally, in placing a fiber, you had to have a technology development labs in Waltham, Mass., the much more delicate approach to positioning, testing and new ONTs were designed to meet a challenging set of retesting when it didn’t fall into the right optical range.” specifications and to better serve the MDU market. Levendos hopes the new indoor ONTs will encour- “Space is a precious commodity in apartment build- age building owners’ adoption of the single-family ONT. ings, and these new, smaller ONTs were specifically de- Many multifamily owners and managers prefer multifam- signed with that in mind,” says Eric Cevis, vice president ily ONTs, which Verizon believes will ultimately limit the of Verizon Enhanced Communities. “We’ve downsized services available to customers. The owners’ preference the equipment and minimized the hassles for property for multifamily units, Levendos says, is based in part on owners, making FiOS an even more attractive service of- the form factor of the single-family ONTs. As their com- fering for residents of multidwelling units.” fort level with the new, smaller ONTs grows, he says, “I Chris Levendos, head of engineering for the FiOS think that concern will fall away.” buildout in New York City, says New York customers had Has Verizon solved all its MDU deployment chal- demanded “something smaller and better looking, with lenges? Levendos says, “We’re still tweaking the ONT, more flexibility of placement to balance the aesthetics and even on the horizontal side there are some ... really and spatial demands of a New York City apartment.” So good opportunities to help improve the efficiency and far, customers have been pleased with the new devices. the overall implementation impact to the building for “We have only positive feedback,” Levendos says. “Ev- the owner and the individual apartments. We’ll continue eryone wants [them].” to build better mousetraps.”

20 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 customers) was 28.1 percent, up from Vendor Spotlight 23.5 percent a year earlier. FiOS TV service was available to ADC...... www.adc.com 10.3 million premises by the end of ADTRAN...... www.adtran.com June, and there were 2.5 million cus- Alcatel-Lucent...... www.alcatel-lucent.com tomers at the end of the quarter, up 82.1 Atlantic Engineering Group ...... www.atlantic-engineering.com percent from a year earlier. The penetra- Clearfield...... www.clearfieldconnection.com tion rate was 24.6 percent, compared Corning...... www.corningcablesystems.com with 19.7 percent a year earlier. There ECI Telecom...... www.ecitele.com were 300,000 net new customers in the second quarter. ETI Software Solutions ...... www.etisoftware.com In the consumer market, FiOS aver- Infinera...... www.infinera.com age monthly revenue per user remained MetaSwitch...... www.metaswitch.com strong at more than $135, compared Microsoft ...... www.microsoft.com with $72.59 for all Verizon consumers. Motorola ...... www.motorola.com The rollout of the FiOS network Occam Networks ...... www.occamnetworks.com picked up steam again after a slow first quarter, with an additional 650,000 premises passed in the second quarter. vides on-screen access to ESPN Fantasy sands of Wi-Fi hot spots. Verizon Wi- As of the end of the second quarter, Football points and statistics, including Fi hot spot locations include hotels, air- the FiOS network passed 13.8 million rosters, box scores, scoring leaders and ports, restaurants, coffee shops, retailers, premises, or approximately 43 percent player information. Over the coming convention centers and public locations of households in Verizon’s wireline net- months, Verizon and other developers across the United States. work footprint. will add more applications, both free DVR users can now use FiOS Me- and fee-based, to the Widget Bazaar. dia Manager to play videos, photos and Enhancements to Subscribers to the FiOS TV Home music from their computers on their FiOS Services Media DVR service can now search TVs and Internet-enabled cell phones to Verizon also announced a bevy of en- and view online videos from blip.tv, remotely manage their DVRs. These hancements to FiOS services: Dailymotion and Veoh, free of charge features existed before but were available The Widget Bazaar applications and without any additional equipment. only to a small number of users. store gives FiOS TV subscribers access The Verizon In-Home Agent, now Finally, and most significantly, Veri- to a variety of TV-based applications. available for Windows-based FiOS In- zon launched a trial of the TV Every- This new marketplace, located within ternet subscribers, performs functions where initiative, which makes over-the- FiOS TV’s Interactive Media Guide, is that once required assistance from a launching with free Twitter, Facebook help-desk representative, such as config- top video a free adjunct to paid video and ESPN Fantasy Football Widgets. uring a new PC to work on a home Wi‑Fi services such as FiOS TV. The trial With the Twitter Widget, subscribers network, setting up e-mail accounts, includes content from Time Warner’s can follow tweets related to the program automatically fixing Internet access or Turner networks, TNT and TBS, and they are watching, see tweets on the hot video problems, ordering subscription will be expanded to include content topics of the day or search for tweets on TV channels, modifying phone features from other providers. Participants will specific subjects. The Facebook Widget and obtaining setup instructions. be able to watch television programs lets subscribers update their Facebook Subscribers to FiOS Internet service from these networks on their personal accounts and see friends’ status updates. with 25/15 Mbps or faster connections computers or laptops, at home or away, The ESPN Fantasy Football Widget pro- now have free wireless access at thou- using any broadband connection. BBP

INTERNATIONAL DEPLOYMENTS

British volunteer coast guard crew digs its own FTTP installation…New FTTP deployments planned in Thailand, Malaysia, Greece and the Middle East… Read all of these stories and more in the digital edition at www.bbpmag.com/bbponline.php

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 21 Panorama Tower North Las Vegas

By Joe Bousquin ■ Contributing Editor, Broadband Properties

This month’s showcase features Panorama Group’s Panorama Tower North in Las Vegas, where Connexion Tech- nologies deployed an active Ethernet network to provide residents with the technology amenities of their choice. Our thanks to Panorama’s Marc Ehrlich and Connexion Technologies’ Max Kipfer for their assistance in preparing this feature. You can learn more at www.connexiontechnologies.net and www.panoramatowers.com.

arc Ehrlich knew what residents of Panorama Tower 2,000-square-foot suite they couldn’t have the entertainment North, the third building of a luxury condo develop- package of their choice. On the other hand, mounting satel- Mment off the Las Vegas Strip, would want. As presi- lite dishes would not only adversely affect the aesthetic of the dent of the Panorama Group, he was part of the juggernaut buildings’ glass-curtain facades but would also void construc- that sold 650 units in Towers I and II to the likes of Pamela tion warranties. Anderson, Leonardo DiCaprio and Tobey McGuire during the “It just put us in a challenging spot to give our residents Strip’s blistering real-estate boom in 2004 and 2005. what they wanted,” Ehrlich says. “For whatever reason, whether With 10-foot ceilings, real wood finishes and stone slab it’s because of the gaming atmosphere in Vegas or just for their countertops, as well as in-building extras such as a private rac- own entertainment, our residents are more likely to subscribe quetball court, a state-of-the-art gym and a shimmering, re- to a sports package like NFL Sunday Ticket.” sort-style pool, the Tower I and II units nearly sold themselves during the boom, when Vegas condos were bringing in $500 per square foot. Yet for all their opulence, they were lacking It’s hard to tell residents who just one important amenity: access to DIRECTV’s NFL Sunday Ticket football programming. With incumbent cable opera- bought million-dollar condos that tor Cox Communications serving the buildings, the package wasn’t a ready-to-go option when residents moved in. they can’t watch NFL football. “In Towers I and II, our residents would put in requests to On the other hand, voiding the mount satellite dishes on their balconies or windows so they could get DIRECTV,” Ehrlich says. “Before ownership trans- construction warranty by putting ferred to the homeowners association, I was faced with the is- up satellite dishes isn’t a sue all the time.” The requests put Ehrlich in a difficult position. He great idea either. hardly wanted to tell residents who had paid $1 million for a

22 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 community offers a complete amenity package that includes a state-of-the-art gym, an indoor racquetball court, concierge service, a resort-style pool, Jacuzzi whirlpool baths, valet parking, conference rooms, a business center, a guarded, gated entrance and 24-hour security and video monitoring in parking areas. New construction or retrofit? New construction Number of residential units? 372 High-rise/mid-rise/garden style? High-rise, 45 floors Percent of units owner-occupied: Of the units that have sold to date, 75 percent are owner occupied. Time to deploy? Six months Date services started being delivered? December 2008 Technology At the interior distribution frame on each floor, the signal is transferred from fiber to coaxial cable. How does fiber get to the property? A 100 Mbps fiber line comes directly into the building from underground and is connected to a Cisco 7604 distribution router at the headend. To overcome the hurdle, Panorama and Ehrlich worked with Cary, N.C.-based Connexion Technologies, a video, data What FTTx technology is used? This is an active Ethernet in- and voice infrastructure firm that puts fiber optic networks frastructure employing Alcatel-Lucent’s Broadband Open into buildings and oversees the service providers that offer pro- Networks Solution. gramming, data and phone services to residents. Connexion How is fiber distributed inside the building? Through a riser dis- agreed to pull fiber to retrofit Towers I and II; install a new tribution system that leads to conduit junctions on each network in Panorama Tower North, which was then under floor. Corning ClearCurve bend-insensitive fiber is run to construction; and bring in a service provider that could offer each floor’s communication’s closet. From there, we use Al- the programming Panorama’s residents wanted. pha Telecom Home Coax Network Adapters (HCNA) to Now, through a bulk service agreement with Pompano deploy signal via coax to each unit. Within the unit, coax is Beach, Fla.-based Primecast, residents receive DIRECTV’s used to deliver television programming and Cat 5 and Cat Total Choice package of more than 150 channels, as well as 6 cable deliver data services to about four Ethernet jacks. 10 Mbps download/3 Mbps upload Internet connectivity. The Why did you choose this distribution architecture? This architec- must-take programming and data services are included in resi- ture brings 1,000 Mbps of bandwidth to each floor, which dents’ condominium fees, adding around $52.50 per month to can then be distributed to the 10 or so units on each floor, those fees. By comparison, DIRECTV advertises its Choice achieving the benchmark of 100 Mbps to each unit. programming at $34.99 per month on a stand-alone basis, which means Panorama residents receive broadband Internet How was the technology installed to reduce cost and protect the over a fiber network for just $17.50 a month. “We feel that what aesthetic? We ran fiber through the riser run, which was we provide our residents in terms of television and Internet would run well over $100 per month if they purchased them separately,” Ehrlich says. And the best part? Residents now have the option to upgrade those bulk services to any package they choose, including NFL Sunday Ticket. “From our experiences in Towers I and II, we understand what our customers are looking for, and now we can deliver what they want,” Ehrlich says. “And of course, now we have an all-fiber network that’s geared to the future so we can continue to provide the most up-to-date services.”

Vital Stats Panorama Tower North, just off the Las Vegas Strip, is a luxury condominium community of 372 residences on 45 floors. With stunning views of both Las Vegas and Red Rock Canyon, residents can choose among floor plans ranging from 790 to more than 3,000 square feet. Pricing starts at around $350,000. The

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 23 Do residents have a choice of service providers? No, Primecast The biggest challenge, the owner provides all services. Although Cox Communications is the incumbent cable operator in the area and can market to says, was “getting my head residents within the property, it has not chosen to wire the building to distribute its services at this point. Cox does of- around not owning the network fer its services to residents in Towers I and II. in the building.” Once he learned Who provides support? If residents have an issue or a technical challenge, whom do they call? Residents call Primecast for more, he saw the advantages. any support issues. If Primecast’s technical support team can’t troubleshoot and solve the issue via telephone, Con- nexion Technologies will send a technician to troubleshoot already set up. We then used the HCNA devices to run the network. In addition, there is a permanent service acti- the signal over existing coax; wherever Cat 5 and Cat 6 vation technician on site to help residents set up their ser- wiring was available, we used Alcatel OS685024L and vices and troubleshoot any configuration challenges they OS6850u24x Ethernet switches. may have in their homes. Have you provided wireless signals within units? We do not pro- Business vide wireless routers to residents, but they are free to set up Who owns the network? Does the property owner have “skin in the their own wireless networks. game”? Who paid for what? Connexion Technologies owns How much square footage did you have to dedicate to the network the network and paid for both the fiber deployment and the inside the building? Each floor’s communications closet, HCNA devices. Panorama Group paid for and constructed which was already designed into the building, measures the conduit within the building. Connexion Technologies about 12 square feet. leases the network to Primecast, which provides services to residents and bills the homeowners association for bulk Services services. Does the building have triple-play services? Triple-play services, Was there a door fee? If so, what was it? Yes, Connexion Technol- should residents choose to take a voice product, are avail- ogies paid a confidential door fee to the Panorama Group. able through Primecast. A standard television programming package, as well as 10 Mbps/3 Mbps Internet con- Who handles billing and collection for premium services? Resi- nectivity, is included in residents’ homeowners association dents may order upgrades to television programming (such as DIRECTV’s NFL Sunday Ticket), a static IP address or fees. For around $52.50 a month, residents receive Internet IP telephony services through Primecast, which handles all access together with DIRECTV’s Total Choice package. billing and collection. They can upgrade programming or Internet functionality for an additional charge, if they choose. How are the services marketed and by whom? Because the bulk agreement is automatically included in the condo fees, no Are there amenities beyond the triple play? We created two wire- marketing is necessary for basic services. However, Prime- less hot spots at the property, one in the lobby and the other cast works with the homeowners association to help market in the pool area. upgraded video, data and telephone services to residents. If Who is the wireless service provider? Primecast. residents choose to use any of the five e-mail addresses included in their standard data service, Primecast may market additional services to them through that channel as well. What has the return been on this implementation, in dollars or otherwise? The advantage has been to offer residents the programming options they want (DIRECTV) at a very competitive rate that’s included in their condominium fees, which are already value priced relative to comparable luxury condominiums in the Las Vegas area. Onsite Experience/Lessons Learned What was the biggest challenge? Marc Ehrlich, Panorama Group: For me, it was getting my head around not owning the network in the building. But when I learned more about Connexion’s products and its ability to make this a cost-effective bulk agreement, that was a logical step. It also allowed us to put in an all-fiber network that is geared to the future – whether that be five years or

24 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Max Kipfer: I think the biggest success is the fact that the product works so well. The quality of the service is the biggest success. It’s hard to speak to the economics of the deal because clearly properties are slowing down in terms of their absorption. I can’t call it a tremendous financial success yet because we’re nowhere near having the property sold out or reaching the absorption rate we’d like in terms of selling upgrades. It’s just a matter of how long it’s going to take to get our preferred returns. What might have been a three-year model may now be a five-year model. That’s just the nature of our business right now, especially with new construction. What would you say to owners who want to deploy a similar network? What issues should they consider before they get started? Marc Ehrlich: We had the benefit of deploying during con- 10 years from now – so we’ll always be able to offer the most struction, so there were no costs of having to open up walls up-to-date services. It made sense for us to do it just once, or anything like that. It really comes down to proper plan- do it right, and be able to have the best of both worlds, ning, as well as doing your homework so you know what while giving our residents the services and programming kinds of services your residents want. We pushed only for they want. having DIRECTV, knowing specifically that our customers Max Kipfer, Connexion Technologies: The biggest challenge has like the NFL Sunday Ticket programming from our experi- been to make residents aware of the premium services avail- ences with Towers I and II. My recommendation would be able to them. Because the bulk services are preprovisioned GM6037AD4C.QXDproper planning 6/10/08 and understanding 4:11 PM whatPage your1 customers through the homeowners association, those aspects are al- are looking for, so you can deliver what they want. BBP ready turned on and working when the customer moves in. But for Primecast to get real value add from these customers, they have to sell them the benefit of all the products and services they offer. Because they don’t get a bill from Prime- cast, residents may not even know who they are. That’s re- The Breeze ally always the biggest challenge from a service provider’s Cable Blowing Machine perspective in a bulk agreement – getting the residents to listen to you and respond to upgrade opportunities. Portable Fiber Optic Cable Placement What was the biggest success? Marc Ehrlich: For me, it was Connexion’s level of service and the job they did during construction. I did not hear a single complaint from our general contractor on any coordination issues. They came in, did the work they said they would and got it done on time with no excuses and no complaints. With more than 60 different subcontractors to deal with on this project, Connexion’s involvement was the single best aspect of the job. On any project like this, you’re dealing with subcontractors, coordination issues and other � Stand-alone, portable FTTx machine challenges every single day. If one contractor or vendor goes � 0.1 to 0.315 in. (2.5 to 8.0 mm) cable dia. in there and does a job without any problems, you’re ec- � Speeds up to 164 ft./min.(50 m/min.) into static. It’s one less issue to deal with. pre-installed micro duct � Compatible with micro duct O.D. Now that residents are in the building, I haven’t heard from 5.0 to 12.0 mm any complaints, which means everything must be good. As � AC powered (also requires compressed air) a developer, you’re in a thankless role. Nobody’s calling us � Optional blown fiber conversion up and saying, “Hey, I love the Internet, I love the TV ser- available .043 to .063 in. vice, I love the costs.” And I have no expectation of hearing (1.1 to 1.6 mm) that feedback. But I haven’t had any negative feedback, so +1.215.357.5500 my assumption is if we don’t hear complaints, everything www.GMPtools.com is great.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 25 NATIONAL FIBER DEPLOYMENT Andorra Telecom: FTTH for Revenue Growth Fiber to the home was by far the best choice for STA, Andorra’s national telecommunications provider. By spring 2010, every home and business in the country will have access to fiber.

By Steven S. Ross ■ Broadband Properties

Though Andorra is small, it has a wide variety of building types, making inside plant the most difficult part of the deployment.

magine you are CEO of a small in- Jaume Salvat, Director General “Spain and France have very com- cumbent telephone provider. You (CEO) of STA, looked instead to fiber petitive markets and our customers ex- Ihave about 45,000 landlines serv- to the home as a way to increase revenue pect us to deliver better, more innova- ing about 70,000 customers. You have by providing exciting new services and tive and more economic services than many part-time residents, too – as many by expanding the local economy beyond they see in those countries,” says Salvat. as 15,000. And you also play host to 10 its traditional farming and tourist base. “They know what the offerings are in million visitors a year, so most of your “We have a saturated market, so to grow Spain and France. So as the national customers don’t buy services from you revenue we have to grow services,” he telecom provider we also wanted to in- full time. You’ve saturated the market, says. His quest clearly is working for An- troduce premium telecom services into but you’re feeling the revenue pinch. dorra, and it has important lessons for the country for the first time. It was also In the United States, the solution carriers in the United States as well. our view that bringing an advanced op- would be obvious – try to sell new ser- Landlocked Andorra is working tical fiber access network into Andorra vices to your existing customer base and under an initiative funded by the In- would make the country even more at- seek out new business by launching a ternational Telecommunication Union tractive to international businesses con- competitive local exchange carrier sub- (ITU), a United Nations agency, in- sidering a location in Europe. sidiary to cherry-pick your neighbors’ tended to help island states and other “We’re seeking a competitive ad- best customers. small countries improve their telecom vantage over other countries in Europe Servei de Telecomunicacions services. Salvat says, “We are a member with our innovation and new services. d’Andorra (STA) can’t expand outside its state of the ITU and I have a very good Companies are already talking to gov- service area. To do that, it would have to personal relationship with the director ernment agencies here,” he adds. operate in neighboring Spain or France. and general secretary of the ITU, so co- The solution: The Trident7 optical It’s also the national telecom provider for operation is very close.” access platform from Enablence. It can tiny Andorra – and as the only operator, it had little experience selling services. If someone in Andorra wants a landline About the Author connection, he or she must go to STA. Steve Ross is corporate editor of Broadband Properties. He can be reached at steve@ (Mobile and satellite video services are broadbandproperties.com. available from other providers.)

26 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 NATIONAL FIBER DEPLOYMENT

intermediate term, which for Andorra Telecom is five to seven years, the total cost is lower.” STA expects its fiber plant to reduce annual operating costs by 30 percent, both because fiber is more reliable than copper and because the company can service the fiber remotely – a major advantage in a mountainous semirural country known among skiers for the quality and quantity of its winter snowfall. With universal FTTH – and STA expects all customer to move to fiber in seven years at most – the company can also operate its entire plant with a uni- form service platform. In Andorra, universal service is a “fact of life, not a written law,” says Salvat. “All telecom services are universal – the same service at the same price deliver 100 Mbps GEPON broadband lower initially,” admits Salvat, “but it to all subscribers, regardless of whether to more than half the country’s prem- would have been a temporary solution they are in the city or up on the moun- ises now, with more than 75 percent ex- because the volume of HD video pro- tains.” Andorra has only a half-dozen pected to be passed by the end of 2009 gramming is growing so fast.” small population centers with low-rise and the remainder by the first quarter of He adds, “Fiber is more economi- buildings. A third of the residents live in next year. Services to commercial clients cal in the long term than VDSL. In the small villages and along rural roads. started in May 2008. There have been no problems with the optical side of the project, and take rates have held up in the economic downturn, Salvat says. Total cost: about €35 million ($50 million) over a period of less than three years. That works out to about $1,000 per premises passed in a country that is mountainous and sparsely populated. STA is bootstrapping – almost all the funds for the deployment were generated internally. “Most of the existing plant is pressurized copper cable in underground ducts and vaults,” says Salvat. The majority of the ducts were built 20 to 25 years ago. “We can easily slip the fiber into spare ducts without disrupting the copper service,” he says. About 95 percent of the deployment is underground. FTTH RATHER THAN DSL Because STA already served 20,000 customers with ADSL, it considered simply moving its DSL nodes closer to customers and switching to VDSL to provide more advanced video services and better data connections. Average copper loop lengths for the ADSL plant are about 6,000 feet. “The capex would have been

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 27 NATIONAL FIBER DEPLOYMENT

WHY GEPON? STA is evolving from a telecom operator focused on connections to a full-service provider. Building the network is just one step, Salvat says: “We need to take advantage of the opportunities and thus we need to have the right inventory for commercial and residential customers.” The capital project and revenue growth “is the fastest growth in Andorra telecom history,” he says. Salvat notes that, to start, STA is open to partnering with other companies to provide high-value services to its customers. “Video is an important part of it,” he says. “But there is only one TV station in Andorra, and it already partners with content providers in Spain and France.” Andorra has also worked on a video network with the Catalonian government in northeastern Spain. “As existing PON technologies evolve, with GEPON the back-office operational support systems stay the same. More bandwidth can be added easily by swapping a small amount of equipment,” he notes. Salvat says that looking at service requirements seven to 10 years down the road, he foresees an all IP-based architecture for data, voice and video. His advice for other small deployers: • Align your organization with the Using existing vacant ducts speeds inexpensive fiber deployment in Andorra. goals of the initiative. • If this is your first FTTH deployment, do not underestimate inside- INSIDE-PLANT TRIALS said Enablence helped STA get over the the-building issues; be able to provi- Inside plant turned out to be the biggest rough spots. “We wanted to make sure sion customer premises quickly. problem for STA. Existing copper-based we had the right technology and the • If you are offering new services, have residential wiring had all been built by right support, because we are a small the ability to promote them. As a na- property owners at no cost to STA and company. So we developed a short list tional provider, we never had to pro- with little or no STA involvement, ac- of suppliers with experience in our type mote services in the past but now we of deployments,” he says. “Changes in cording to Salvat. But FTTH requires have many services to offer. more sophisticated in-premises distribu- infrastructure are not to be undertaken tion, and there is a wide variety of con- lightly, and we conducted a lot of re- Andorrans – and companies seeking struction in Andorra – wood, masonry search to make sure that the route we to relocate or to start new operations in and stone buildings, some of them sev- chose to take was the correct one.” Europe – agree. BBP eral hundred years old. “We did two deployment trials in November 2007, one in a high-density Andorra is full of beautiful old buildings, each area and one in a more rural place, and ran into problems,” says Salvat. “New of which presented a unique wiring challenge buildings are no problem, but there are to STA. Finding a vendor with the right no standard solutions [for retrofitting], so we need solutions for every building technology and the right support was key. and we just had no experience.” Salvat

28 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Deliver HDTV YOUR CHOICE FOR DIGITAL UPGRADES

■ Accepts HDMI input ■ MPEG-2 HD QAM output ■ Remote monitoring via web browser HDE-QAM: HD MPEG-2 ENCODER

■ High Performance multiple ASI transport stream multiplexer ■ Configurable with up to 4 input modules ■ Accepts ASI, 8VSB & QAM formats DQMx: DIGITAL QAM MULTIPLEXER

AQM: QAM AQT: 8VSB to QAM MODULATOR TRANSCODER

■ Integrated upconverter ■ Receives & Transcodes 8VSB ■ DVB MPEG-2 ASI input signals to QAM ■ Compact design allows ■ Modular design allows 6 Modules in 2RU Chassis 8 Modules in a 3 RU Chassis ■ RF QAM output Ch. 2-135 ■ Fully Agile output, 54-860 MHz

ADVANCED MEDIA TECHNOLOGIES®, INC. 3150 SW 15th Street., Deerfield Beach, FL 33442 Direct 954.427.5711 • Toll Free 888.293.5856 • Fax 954.427.9688 • Email: [email protected] www.amt.com Service Provider Strategies Avoid Building an FTTx Bridge to Nowhere Service providers are caught in a cost-price squeeze between competition on one side and rising user expectations on the other. They have several strategic options for creating sustainable business models.

By Steven Glapa ■ Zhone Technologies

trategic challenges are mounting for today’s telecom service provid- On average, Americans watch six hours of TV Sers: falling prices due to competition, rising costs due to increased end- a day and 13 minutes of Internet video – so user demand, and the curve ball thrown online video consumption has plenty of room by over-the-top delivery models. All demand an overhaul of the access net- for growth. Replacement of cable service by work in order to deliver huge increases in bandwidth yet maintain the sophis- online video will probably take a generation. ticated, wire-speed service intelligence required for differentiated traffic - man agement and high quality of user experi- ers to terminate their traditional local in contested markets. Among the top ence. Service providers have a variety of wireline service and substitute wireless five independent local exchange car- strategies to meet these challenges – and and Internet-based services, intensify- rier (ILEC) broadband providers in the one of the most important is ensuring ing a pre-existing trend toward wireless U.S., prices have declined on average a the cost efficiency of their access concen- and Internet use.” One of Zhone’s U.S. little over 10 percent annually for the tration equipment. customers reported recently that it lost past six years.2 7 percent of its residential voice lines in COMPETITION the first quarter of 2009 alone. CHANGES IN SUBSCRIBER Even though wireline service providers Consumer spending on all telecom- BEHAVIOR continue to hold a natural monopoly on munications services, as a share of total As anyone outside the most Luddite of last-mile twisted-pair copper – and, to a household expenditures, has been de- households will attest, something fun- growing extent, on PON fiber – they are clining gradually for the past decade.1 damentally different is happening to no longer the subscriber’s only choice. Spending on entertainment, often con- young people’s communication and en- Unbundling regulations have created sidered the “greener pasture” for service tertainment. Many parents have paused opportunities for alternative carriers on providers, has been essentially flat over in mild wonder at the sight of their chil- the same infrastructure, with imperfect the same period. In the current economic dren and their friends gathered around a success but material results nonetheless. environment there appears to be little laptop, exploring the world of YouTube More important, the alternative infra- reason to expect these trends to reverse. video clips for hours on end. structures of cable, wireless and satellite The threat of losing subscribers to Statistics confirm the anecdotal evi- providers create at least a duopoly mar- alternative services has lowered prices dence from our children: This is a grow- ket structure in most geographies. AT&T noted in its 2008 annual report, “Our wireline subsidiaries expect About the Author continued competitive pressure in 2009 Steven Glapa is Vice President of Product Management and Marketing at Zhone from multiple providers, including wire- Technologies, which provides advanced telecommunication equipment to more than less, cable, other VoIP providers, interex- 600 operators in emerging and established markets. You can reach him at SGlapa@ change carriers and resellers. In addition, zhone.com. For more information, see www.zhone.com. economic pressures are forcing custom-

30 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Service Provider Strategies ing and potentially very large phenom- enon. In the U.S. market alone, more than 150 million people watched at least some Internet video in April 2009. They averaged 13 minutes per day of online video time, a 70 percent year-over-year increase, streaming a total of 16.8 billion clips.3 The user-generated content that fueled much of Internet video’s early rise is now being eclipsed. In April, ABC announced that it would join the other large broad- casters in making much of its broadcast content available free on Hulu (and that its parent, Disney, would invest in the site). Such big brands as CBS, Disney, Viacom and Turner already own spots in the top-10 site list, and Time Warner and Comcast are both moving aggressively into the Internet video scene. Figure 1. Cisco’s Visual Networking Index forecasts keep growing higher, and more biased toward unicast video. Source: Cisco Systems A new study of user behavior4 shows how people are interacting with the multiple screens in their lives. In this study, 376 survey participants in the United States were observed for a total of 952 person-days as they experienced television (in all its variations), the computer, the cellular phone and other video sources, such as cinema, GPS, and screens at grocery-store checkout lines. Several results are noteworthy. First, on average, Americans continue to spend a shocking amount of time watching television – nearly six hours a day, roughly 30 times the airtime currently occupied by Internet video. But while the time spent on Internet video is still relatively small, it’s not hard to see how it can expand. Second, the younger the subject, the Figure 2. The shift to unicast video yields dramatic changes in requirements for access concentra- more time he or she spends on the “other” tion technology. screens, as well as on alternative uses of the first screen. This finding bears out an informal law of technology adoption to Netflix, by year-end 2008 millions and Blu-Ray quality, and its 9 million – substantial changes in behavior often of its subscribers were using the feature registered PlayStation Network mem- take a generation. Therefore, although and by February 2009, two months af- bers – suggesting that Internet delivery continued high rates of growth for In- ter Netflix launched a partnership with of streaming content has become part of ternet video are plausible, replacement Microsoft, 1 million Xbox users had a new round of escalation in the long- of broadcast TV will likely take many activated Netflix subscriptions on Xbox running gaming console wars. years – and there’s no way to tell what LIVE and watched 1.5 billion minutes the “minimum” amount of conventional of streaming video, or 24 minutes per Substitution of Voice Services broadcast TV will be. day. For the Xbox consumer, this was Turning from video to voice, we see free Netflix, one of the more innova- clearly a credible substitute for subscrip- services that are more developed in terms tive entrants in the video rental busi- tion TV services. of scale and history and therefore more ness, launched an online streaming Sony’s response to Netflix high- troublesome. According to the earnings video service in early 2008. According lighted new content partnerships, HD reports of its parent company eBay, Skype

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 31 Service Provider Strategies

Performance requirements for ac- Pressure from over-the-top video, wireless cess-network equipment in this high- bandwidth future go well beyond the and VoIP, together with the demand for high- raw bandwidth. To ensure subscriber definition content and more video channels, satisfaction with quality of experience, and to enable differentiated traffic -man could create a perfect storm for telcos. agement, MSAPs employed over the next several years must provide ever greater intelligence. Inspecting packets continues to gain subscribers at roughly sessment. Laying the 2008 and 2009 and taking appropriate action at dra- 40 percent per year, reaching 443 million forecasts on top of the original 2007 matically higher wire speeds while sup- users at the end of 1Q 2009. While av- forecast (see Figure 1) makes clear that porting configurable options for traffic erage usage remains relatively light at 20 expectations for this segment of traffic prioritization and segregation, access minutes per month, usage per subscriber have accelerated. More important, the control, security and manageability is is growing by 16 percent annually. 2009 forecast shows nearly 90 percent no trivial task. Skype’s ability to de-monetize the unicast traffic in the out-years, up from REVENUE AND PROFIT PRESSURE voice market continues to grow. As its about two-thirds in the 2008 version. Figure 3 shows a possible worst-case subscriber base grows, SkypeOut min- As more households adopt unicast scenario based on the cumulative im- utes are slowly declining as a proportion applications (whether VoD through the pact of all these factors. It seems un- of overall usage. The nearly 10:1 ratio of access network provider or over-the-top likely that market dynamics will allow free to paid minutes suggests that Skype services), the demands on the uplink this scenario to play out in full, but the is already de-monetizing more than 1 and backplane of the multiservice access math is informative: percent of the global value exchanged platform (MSAP) increase substantially. between subscribers and their service On-demand and over-the-top streams 1. The baseline curve shows a mid-sized providers. Zhone customers have indi- cannot be replicated for efficiency’s sake telco providing triple-play residential cated that Skype and other VoIP alter- on board the MSAP – or anywhere else, and conventional business voice and natives are taking a growing bite out of for that matter – because they have no data services on a new FTTx net- their voice business. cross-subscriber synchronization. work and some residual copper plant. The larger voice revenue issue is, If the access concentration and dis- Operating income begins in the 20- of course, wireless substitution. Re- tribution network platforms selected for to-25 percent range and improves 5 gradually as broadband penetration cent surveys in the United States have today’s network do not have the scalabil- grows at 2 percent per year and the shown 18.7 percent of households rely ity required to handle this approaching cost of core network bandwidth falls exclusively on mobile phones, a pro- tsunami of traffic with minimal upgrade portion growing at roughly 30 percent by 10 percent per year. costs, more significant (and costly) fork- annually. An additional 14.5 percent of 2. Competition from residential over- lift upgrades will likely be required over households received all or most of their the-top and wireless voice services the course of the next few years. A little calls on cellular phones despite having a causes a 5 percent decline per year in back-of-the-envelope deconstruction re- landline, so further growth of the zero- market share and a 4 percent reduc- veals that the bandwidth implications land-line segment appears plausible. In tion per year in revenue per user. of changes in subscriber behavior could addition, wireless substitution for wire- 3. Increases in HD video content and be more significant than Figures 1 and line voice has a large generational com- competition among video service 2 suggest. ponent, suggesting much more to come providers cause a 5 percent annual Although Cisco’s most recent traffic as today’s youth mature. increase in the number of channels numbers appear large, they may actually On the business revenues side, legacy on offer and a 5 percent annual in- be conservative – the forecast for 2013 T1/E1 and frame relay services continue crease in average streaming band- to migrate to Ethernet service over fiber amounts to less than 20 minutes per day width (from baseline 12 Mbps). Any or copper, the latter often provided by of less-than-HD content per household. gains in encoding and compression alternative carriers and therefore repre- With 300+ minutes of first-screen time efficiency will be outweighed by de- senting outright revenue loss. in play for each individual in the house- mand for HD and higher-quality hold, with the vast majority of screens versions of it. TRAFFIC AND COST IMPLICATIONS HD-capable by 2013, and with the Net- 4. Competition from over-the-top video Cisco’s Visual Network Index6 aggre- flix/Xbox crowd already breaking the services lead to a 2 percent annual gation of Internet traffic forecasts has 20-minute boundary, the 2010 version decline in video services share, a 2 become a common reference tool and of Cisco’s forecast of forecasts may well percent annual decline in broadcast provides a useful baseline for this as- ramp to higher traffic levels. video ARPU, a 4 percent annual de-

32 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Service Provider Strategies

cline in on-demand video ARPU, and mon Sherrington of Light Reading has bundles that may be last year’s news in a 30 percent annual increase in busy- called “the elephant in the living room top-tier cities but that can still earn them hour broadband usage per average of the industry.” These curves depict one substantial subscriber gains in their mar- subscriber (from baseline 1 Mbps). possible future, but not a future that is kets. Efficient use of capital in executing 5. Migration to Ethernet business ser- guaranteed to occur. Operators have a this strategy is key for these markets, in vices causes a 5 percent annual de- choice of strategies to tip the odds back which customer telecom and entertain- cline in market share for T1/E1 ser- in favor of sustainable business models. ment spend is constrained. vices and 2 percent annual declines Do more. In mature markets where SUSTAINABLE TOP-LINE in ARPU for both voice and data competition, de-monetization and disag- STRATEGIES services. gregation have already arrived for voice, On the revenue line, operators can at- 6. Downward broadband pricing pres- broadband and video, operators can offer tempt to get there faster, do more, sure results in a 2 percent annual additional services. First, they can enrich change the rules of the game or give sub- decline. the triple-play bundle itself. Just as fea- scribers more of what they want. 7. Suboptimal access network infra- tures such as callback and call waiting Get there faster. In some smaller have generated revenue for traditional structure can increase the costs of U.S. markets and newer broadband mar- voice service, custom broadband features network operations, network engi- kets in the Middle East, Latin America can improve the customer experience neering, customer service and IT sys- and Asia, providers can still tilt the stra- and increase stickiness. Firewalls, antivi- tems by as much as 10 percent, due to tegic balance through first-mover advan- rus software, spam filtering, Web servers, incomplete leverage of the advantages tage. Bringing new subscribers into the parental controls and cloud storage are of multiservice access, compounded user base and keeping them satisfied with all possibilities, though some may require by mid-period replacement of CO- high quality of service remain formidable external partnerships. Unified communi- side access infrastructure made neces- barriers to competitors’ later incursion. cation features – for example, the simple sary by scaling limitations. In Zhone’s customer base, operators but well-liked caller ID pop-up on the The sum of these market trends is in these markets are pursuing aggressive TV screen – can also help prevent migra- troubling and illustrates what analyst Si- FTTx deployments to offer triple-play tion to disaggregated voice services. Second, providers can extend the broadband service portfolio to what Yankee Group calls “wider economy services.”7 Home security, monitoring and health care are especially likely candidates, and a handful of operators have already launched home security offers. While barriers still remain – such as the difficulties of dealing with diverse home infrastructure and the lack of in- house talent competent to operate these new services – the additional stickiness and the opportunity for service revenue merit exploration of these ideas. Finally, service providers can compete through video content. Content has long been the central arena for competition among broadcast and studio properties and among their distribution channels; telco entrants into the video game need to play better at that level as well. Exclusives and other alternative distribution arrangements (often for windows of time) can lead to new ways to monetize and retain value for both content and service provider – an approach Time Warner Cable (as one example) is developing now. Figure 3. The telecom market trends in motion today could spell real financial challenges for wire- A properly equipped FTTx network line service providers as revenues and margins are both pushed lower. should allow a service provider to deliver

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 33 Service Provider Strategies

broadband networks may depend on it. Any telco interested in long-term viability should think about how to approach usage-based pricing. The concept now appears safer to discuss – as suggested by British Telecom’s recent advocacy – and rational conversations and outcomes may be possible. Give subscribers more of what they want. Some Zhone customers are pursuing an aggressive cost leadership strategy, deploying FTTx networks with very high per-subscriber capacity at very low cost built into their plans – config- uring their fiber to support point-to- point 1 Gbps services with minimal up- Figure 4. Deploying GPON with splitters in the CO costs little extra and provides bandwidth upgrade expense. They are watching their grade headroom of differentiating strategic value. costs very closely in the immediate term by choosing highly integrated MSAP higher image quality or at least a higher Change the rules of the game. gear and an initial centralized GPON quality of experience than is standard Usage-based pricing offers a way out of architecture to minimize both up-front for today’s over-the-top services. Smaller the trap of skyrocketing usage and de- capex as well as opex (see Figure 4, telcos are obviously less able to make monetized services. Though the concept which is based on Zhone benchmarking movie and TV studio deals, but they is fraught with issues, policymakers will and analysis.) The combination of high can apply the same logic to local con- find it increasingly difficult to ignore the bandwidth scalability and low cost gives tent, perhaps for sports coverage. reality that the long-run profitability of these operators a powerful strategic ad-

34 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Service Provider Strategies

phisticated service intelligence and ease of management in a multiservice access architecture.

CONCLUSION Several classes of strategic challenges are mounting for today’s telecom service providers. Although a worst-case scenario of their collective impact over time may appear dire, there are good reasons to believe the future may not evolve in only that direction. A handful of sen- sible strategy options remain for service providers, ranging from first-mover advantage to lowest-cost provider goals to changing the rules of the game through usage-based pricing. Many of the most robust of the potential strategic moves require dramatic reductions in network operating cost structure. Operators’ costs Figure 5. Service provider efficiency varies widely, with little correlation to scale. per access line vary widely, as do the cost efficiency statistics for the current field of access concentration equipment. Zhone’s vantage to maintain profitability in the are at work as well. new MXK intelligent terabit access con- face of the trends we describe. Deploy- One of the most important of those centrator sets a new benchmark for the ing GPON with splitters in the central factors is the cost efficiency of the access industry, addressing many of the future office (CO) costs little extra and pro- network platform.8 Cost effectiveness, challenges to profitable access network vides bandwidth upgrade headroom of especially capital cost per access line, BBP differentiating strategic value. varies dramatically among currently operation. available platforms. Most extreme are COST STRUCTURE AS A Endnotes older platforms whose uplink capac- 1. James Alleman and Paul Rappoport, Inter- STRATEGIC WEAPON ity has been upgraded to accommodate national Telecommunications Union Docu- How an operator approaches the design, broadcast-oriented services, but whose ment FoV/02, “The Future of Communica- implementation and management of architecture has not been fundamentally tions in Next Generation Networks,” January its network can create either a strategic 2007, pp. 3-4. overhauled. These are the least equipped 2. United States Telecom Association, “Wire- weapon or a strategic deficit. Our analy- to accommodate 90 percent unicast line Broadband Pricing 2001-2007,” June sis of the finances of 16 public network streaming of HD content and will likely 2008, p. 2. operators shows that network operation need forklift replacements within the 3. ComScore, “Americans Viewed a Record and engineering represent roughly 70 next few years. 16.8 Billion Videos Online in April Driven percent of telco operating expenses, and Largely by Surge in Viewership at YouTube,” For vendors that have upgraded their June 4, 2009. at least 20 percent of the total cash costs primary FTTx platforms to scale more 4. Ball State University Center for Media De- of operations is driven by access choices. efficiently but have not chosen a well- sign, “Video Consumer Mapping Study – For a new FTTx deployment, deprecia- integrated multiservice approach to the Key Findings Report,” March 26, 2009. tion of the access network can represent platform, capital costs are more efficient 5. Stephen Blumberg and Julian Luke, Divi- sion of Health Interview Statistics, National a full 25 percent of operating expenses. but operational costs are higher. Center for Health Statistics, “Wireless Sub- Clearly, these are large levers to pull one Zhone’s new MXK intelligent terabit stitution: Early Release of Estimates from direction or another, and getting these access concentrator reflects a clean-sheet the National Health Interview Survey, July- choices right can have significant effects approach to scalable multiservice archi- December 2008,” May 2009. on strategic position. 6. Cisco Systems Inc., “Cisco Visual Network- tecture, designed to meet the rapidly ing Index: Forecast and Methodology, 2008- Surprisingly, the performance of evolving demands on access networks. 2013,” June 9, 2009 (and the two previous leading operators along that dimension MXK platforms offer unrivaled band- editions). is all over the map. Figure 5 shows a width – delivering nonblocking service 7. Joint global study by Yankee Group and the faintly visible scale curve – that is, cash to 3,600 100 Mbps GPON customers FTTH Council of 20 service providers using new FTTx networks. costs per access line decline with the or 360 1 Gbps active Ethernet custom- 8. Based on Zhone competitive intelligence, number of access lines – but given that ers per chassis – while leveraging Zhone’s customer test-lab anecdotes and industry- the R2 is only 0.22, clearly other factors SLMS access operating system for so- analyst validation.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 35 TRULY UNDERSTAND FTTH TRENDS AND IMPACT

For Vendors RVA’s new “FTTH History & Forecast: 2001-2015” Report provides trusted current industry data in a valuable historical trend analysis format. Although predicting exactly when the market will take another leap forward in growth is difficult, RVA’s future trend forecast can give crucial market guidance broken down into many industry segments. The report is based on eight years of historical analysis and hundreds of in-field interviews.

For Providers RVA’s report, “FTTH Impact & Viability: The Local Case For Fiber,” provides essential information, especially for those developing BTOP or BIP stimulus related proposals using FTTH technology. Based on hundreds of case studies, it provides the powerful and compelling industry data and graphics needed to refine and support a specific project and help move it to the top of the stack.

Visit RVA In Booth 909 At the FTTH Conference

www.RVALLC.com FTTH HOUSTON COVERAGE

Featured Houston Exhibitors and Companies to Meet in Houston...... | 38 News from Featured Exhibitors ...... | 44 Exhibitor Booth Guide...... | 52 Schedule at a Glance ...... | 53 Building the Business of FTTH by Joe Savage, Fiber to the Home Council. . . . | 56 HOUSTON conference Featured Houston exhibitors To connect in Houston with companies that don’t have booth numbers, visit the BBP exhibit in the Expo Hall at Booth #307.

ADC tion and FTTx business modeling capabilities. AFL offers a www.adc.com wide range of products that include fiber management systems, Booth #415 optical splitter/WDM, closures, NIDs, demarcation and fiber optic cable as well as fiber fusion splicers, test equipment and ADC provides the connections for related accessories. wireline, wireless, cable, broadcast As a DIRECTV Master System Operator (MSO), AFL is and enterprise networks around the authorized to establish System Operators and provide access world. ADC’s innovative network to DIRECTV’s programming and services. AFL’s expertise infrastructure equipment and professional services enable includes system integration of both MFH-2 and MFH-3 solu- high-speed Internet, data, video and voice services to residen- tions. For more information, visit www.afltele.com or contact tial, business and mobile subscribers. ADC has sales into more Kent Brown at [email protected] or 864-433-8072. than 130 countries. Learn more about ADC at www.adc.com.

AMT ADTRAN www.amt.com www.adtran.com Booth #221 Advanced Media Technologies Inc. (A MT ) is the performa nce ADTRAN, an established supplier of advanced network so- leader among CATV and broadband electronic equipment pro- lutions, develops innovative systems using IP/Ethernet archi- viders. As a value-added reseller of high-performance products tectures for both wireline and wireless media. These solutions from the world’s most recognized manufacturers, AMT targets enable video deployments, broadband expansion, Ethernet ser- emerging technology applications in broadband with a com- vice delivery and converged network services. plete line of products for CATV, IPTV and FTTH. ADTRAN’s innovative broadband access solutions include AMT’s product offerings also include many of the indus- the industry’s most widely deployed FTTN OSP sealed DSLAM. try’s leading manufacturers, such as Motorola, Amino, Blonder For broadband DSL, Carrier Ethernet, FTTH, services migra- Tongue, Pacific Broadband Networks, EGT, RGB Networks, tion or voice applications, ADTRAN’s Total Access 5000 multi- Adtec, Drake, Olson Technology and Emcore. AMT special- service access platform provides the value required by today’s ser- izes in prebuilt headends ranging from small DSS systems to vice providers. The multiservice architecture of the Total Access fully digital high-definition headends. 5000 enables the deployment of an advanced packet network infrastructure capable of delivering a host of services across a pure AT&T Ethernet core. Coupled with Total Access 300 Series ONTs, the www.att.com/communities Total Access 5000 provides an end-to-end GPON deployment strategy supported by a common management solution built on the proven ADTRAN Operating System. For broadband you Delivering the Latest in Telecommunications and Entertainment can build on, visit ADTRAN at booth #221. Solutions. As a leading global provider of advanced communications services, AT&T, through its dedicated AT&T Connected AFL Communities organization, works closely with apartment man- www.afltele.com agement and ownership groups and builders and developers of Booth #605 single-family housing to meet customer needs with the latest services available. To learn more, visit att.com/communities. AFL Telecommunications, headquartered in Spartanburg, S.C., offers fiber optic products, engineering expertise, integrated services and content solutions for voice, video and data networks. Calix www.calix.com For the FTTH market, AFL offers its FTTH Made Easy Booth #501 program, which consists of end-to-end system integration, including best-in-class FTTH and wireless platforms. Its product Calix access innovation allows service providers to deliver su- portfolio includes PON and point-to-point electronics, RF and perior FTTP solutions optimized for a wide array of residen- IP video solutions, bandwidth management, system integra- tial, business and multidwelling unit deployments. The North

38 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Sponsors/Exhibitors American leader in FTTP, Calix has commercially deployed its Corning Cable Systems fiber solutions in more than 375 service provider networks. www.corningcablesystems.com Calix is introducing three new, versatile ONTs and two Booth #815 new fiber platforms at the FTTH Conference. Extending the industry’s largest ONT portfolio, Calix will feature the 763GX MDU ONT with integrated RF return, the mobile backhaul- Corning Incorporated developed the first optical fiber for com- optimized 766GX ONT with four GEs and eight T1s, and a munications in 1970 and remains a world leader in specialty family of rack-mount ONTs, including the 765G-R, tailored glass and ceramics, creating and manufacturing keystone com- to the needs of business service delivery. With industry-leading ponents that enable high-technology systems. Corning Cable density and flexibility in hardened 1RU form factors, the E5- Systems develops and manufactures optical cable, hardware 440 combines a four-port GPON OLT and eight active Eth- and equipment designed to make fiber-to-the-x (FTTx) deploy- ernet interfaces, while the E5-324 supports exclusively active ments faster, easier, more reliable and more efficient. In 2007, Ethernet with 24 ports. Both platforms provide integrated 10 Corning introduced its innovative ClearCurve product suite, Gbps transport. Calix – Delivering on the promise of FTTP. based on bend-insensitive optical fiber, which solves historical technical challenges for telecommunications carriers installing Charles Industries fiber-to-the-home (FTTH) networks in multidwelling units www.charlesindustries.com (MDUs) and other complicated deployments. Corning Cable Systems’ Evolant Solutions for Carrier Net- Booth #614 works deliver tip-to-tip product and service offerings for FTTx, Charles Industries supplies telecommunications, CATV and CATV and wireless applications, with preconnectorized solu- utilities markets with a comprehensive line of outside-plant tions revolutionizing the way FTTx networks are deployed. environmental protection solutions for fiber, copper and wire- Corning is by your side every step of the way, from support less applications. Charles Fiber Distribution Points (CFDP), programs to engineering and customer service. Pedlock Pedestals, Fiber Flexibility Pedestals (CFFP), Fiber Cross-Connects (CFXC), CATV/Broadband Pedestals and Georgia Telecom Supply Multi-Purpose Housings (CMPH) lead the industry in per- www.gatelsupply.com formance and value for nonmetallic buried distribution enclosures. Copper connectivity solutions include AdrenaLine DSL Georgia Telecom Supply Line Conditioners, Smart Coils and the High-Speed Voice and Inc. (GTSI) provides fiber Data Link (HVDL) System, which help deliver extended-reach optic products for all OSP, DSL to hard-to-reach subscribers. Charles Universal Broad- telecom closet and distri- band Enclosures (CUBE) are customizable metallic cabinets bution applications. We would love to provide any fiber optic that house multiplexers, fiber splice trays and other electronics products you need, including: located at cell sites, strip malls, business parks and other OSP OSP products: aerial, buried, underground: applications. Founded in 1968, Charles is an ISO 9000- and • Fiber optic cables: http://www.gatelsupply.com/index.cfm/ TL 9000-registered company with headquarters in Rolling category/13/our-inventory.cfm Meadows, Ill., and four U.S.-based manufacturing facilities. • Handholes • Manholes Connexion Technologies • Innerduct www.connexiontechnologies.net • Conduits • Poleline hardware • Splice cases • Route marking Connexion Technologies customizes and manages state-of- • Testing and splicing equipment the-art communications networks in single-family, multifam- Telecom closet and distribution products: indoor and outdoor: ily, high-rise, resort and hospitality properties nationwide. Its • Cross-connect panels and housings award-winning networks optimize the communication experi- • Fiber jumpers and pigtails ence and value of properties for residents and property owners, Racks and wire management creating A Better Connection. Connexion Technologies is not a service provider; rather it selects and manages a portfolio of GMP Tools providers that offer entertainment and communication appli- www.gmptools.com cations, including the best in enhanced television, telephone, Booth # 341 Internet and other services over Connexion’s provider-neutral networks. The company is based in Cary, N.C. It was estab- For more than 75 years, lished in 2002 and serves properties in 20 states. For more in- General Machine Products Company Inc. (GMP) has been a formation, visit www.connexiontechnologies.net. global provider of a wide range of products for the telecommu-

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 39 HOUSTON conference nications, power utility and cable television industries and the Multicom provides not only answers to today’s most challeng- contractors who serve them. Product applications include the ing questions but also the products to implement even the most placement of fiber optic, copper conductor and coaxial cable sophisticated projects. Look to Multicom for reliable informa- both aerially and underground. tion, along with the products and experience to back it all up. GMP aerial cable-lashing machines, Adams continuous- Multicom will also design your distribution system, provide a duty winches and fiber optic cable pullers are accepted as the completely priced bill of materials and then rack, balance, and industry standard. The complete line of GMP’s 1,100-plus crate your headend for a complete plug-and-play solution. products also includes cable reels and aerial blocks, cable cut- Since 1982, Multicom has been a full-line stocking distrib- ters, unique RJ plug-pressing tools, fiber optic cable-blowing utor and manufacturer of products used for the end-to-end in- equipment and other specially designed tools for the data, tele- tegration of television, data, voice and security over fiber, coax communications and power utility markets. and copper. For competitively priced products and services, GMP has a 100,000-square-foot manufacturing plant in call 1-800-423-2594, e-mail [email protected] or Trevose, Pa., in suburban Philadelphia, and a plant in Rut- visit www.multicominc.com. land, England (its CBS Products Ltd. unit). Both facilities are equipped with a full complement of technologically advanced machine tools operated by a well-trained team of craftspeople. OFS www.ofsoptics.com Booth #315 Hitachi Communication Technologies America Inc. OFS, a world-leading designer, www.hitachi-cta.com $)XUXNDZD&RPSDQ\ Booth #633 manufacturer and supplier of optical fiber products and solutions, can help to “fiber-connect Hitachi offers high-perfor- your community” with a high-performance FTTH portfolio mance solutions for com- that includes well-known brands such as the comprehensive, munications network service providers, including telcos, cable end-to-end FOX Solution (fiber optics to the X) and the ultra- TV operators, municipalities, utilities and real estate develop- bend-insensitive EZ-Bend Optical Cables. ers. Hitachi’s approach is to understand the business needs of OFS’ innovative FTTH solutions help deliver fiber directly the service provider – how the operator will generate revenue to homes, businesses and MDUs and support high-quality rev- using applications supported by technology – and to develop enue-generating services such as HDTV, online gaming and solutions that will provide the quickest path to positive ROI. video on demand that can increase ROI and property values. Hitachi’s fiber-to-the-premises (FTTP) solutions include OFS’ new ultra-bend-insensitive EZ-Bend Cables are the EPON, DePON, MW-PON, GPON and RFoG technolo- ideal solution for MDU and in-home wiring applications and gies, the most complete portfolio from any vendor. In addition can be deployed using the same simple practices and installa- to this broad range of access solutions, Hitachi offers optical transport and wireless solutions for service providers. tion tools used for copper service cables. Other OFS solutions To support revenue generation, Hitachi offers end-to-end include bend-optimized AllWave FLEX ZWP fiber, AllWave Source-to-Subscriber solutions that bundle services, applica- FLEX Jumpers and Fanouts, and all-dry Fortex and AccuRib- tions and equipment to accelerate time to market for revenue- bon cables. OFS can also help optimize network designs with producing services. Through other Hitachi divisions, HCTA its OptiCost FTTH Modeling services. can provide a wide range of solutions such as high-capacity servers, HDTVs and projectors, digital whiteboards and medi- Quanta Services cal imaging devices, all of which utilize the bandwidth pro- www.quantaservices. vided by fiber optic networks. com Booth #333 Multicom Quanta Services provides a dynamic scope of services to the www.multicominc.com telecommunications industry, from inception to implemen- Booth #623 tation to ongoing enhancements. Quanta’s experience in QAM, 8VSB, ITU J.83 Annex broadband, telephony and data technologies coupled with its A and B – Have you looked at inside- and outside-plant capabilities enables the company to a spec sheet for a new modulator lately? The industry is ex- seamlessly handle all phases of a network’s life span. periencing an upheaval of new terminology, applications and Quanta takes telecom systems across the nation to the front technology. How do you keep pace? Here’s the good news: You doorsteps of businesses, campuses and homes, through fields, don’t have to. mountains, forests and towns large and small. From engineer- Multicom has experienced sales engineers with a proven ing, route selection and right-of-way procurement to trench- track record of providing the product and service solutions that ing, installation, testing, product positioning and marketing, you need, when you need them. With 13,000 products from Quanta’s scope of telecommunications network services covers more than 270 of the world’s major manufacturers in stock, projects from start to finish.

40 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Sponsors/Exhibitors RVA LLC and management resources in the growing information indus- www.rvallc.com try – an industry poised for tremendous future growth with the Booth #909 expansion of Internet usage and the increased amount of data RVA LLC is recognized as the foremost authority on fiber to that now flows through the communications infrastructure. the home in North America. The company conducts an an- Today, Seikoh Giken Company not only leverages its global nual study of FTTH providers and consumers for the FTTH strength in worldwide marketing and distribution logistics but Council and produces reports for sale to the industry. RVA is also positions itself at the forefront of this fast-changing in- currently offering a report for vendors that provides a five-year dustry with innovative engineering and technical development forecast of the industry and a report for providers that helps capabilities that will allow it to realize customer needs ahead make the case for local fiber. This report is especially useful for of its competitors. developing broadband stimulus proposals. RVA has a 25-year history of serving a variety of compa- Suttle nies and organizations, ranging from Fortune 100 companies www.suttleonline.com to small start-ups. Booth #409 Founded in 1910, Suttle is widely accepted by the world’s largest

Seikoh Giken service providers as providing leading residential connectivity www.seikoh-giken.com solutions. The company’s high-quality products are backed by Booth #402 best-in-class customer service, a 25-year warranty on certified Seikoh Giken Company: Global Solutions in Optical Preci- systems and a free online training program for CEDIA and sion. Since its establishment in 1972, the Seikoh Giken Com- BICSI credit. An ISO 9001- and TL9000-registered commu- pany continues to expand and build upon its core technologies: nications company based in Hector, Minn., Suttle is a wholly precision micromachining and optical processing, devoting it- owned subsidiary of Communications Systems Inc., a publicly self to providing products that meet and exceed market needs. traded company. For more information about Suttle or its fam- The Fiber Optic Products Division, with a foundation in ily of products, visit www.suttleonline.com or call 800-852- the precision processing technology, concentrates engineering 8662.

Total Access® 5000 Multi-service Broadband you can build on: Innovative Access Platform solutions for Broadband stimulus projects.

Networks are being constructed for the sole purpose This scalable architecture allows carriers to use the of providing Broadband delivery for end users as ADTRAN solutions to economically address both existing specified in the Broadband stimulus legislation. and next-generation services while providing a seamless The dominant traffic type has become data but the path toward a converged network. ability to transport bandwidth-intensive services remains the challenge for integrated architectures. The multiservice What does Broadband stimulus mean ® capabilities of the ADTRAN Total Access 5000, coupled Visit us at for you? Visit the Broadband Stimulus

with the Total Access 300 Series ONT products, allow the FTTH EXPO Advisor at www.adtran.com/stimulus deployment of an advanced packet network infrastructure Booth 221 that is capable of delivering a host of services including voice, data, and video across a pure Ethernet core.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 41 HOUSTON conference Verizon Enhanced Communities er’s extensive range of products from more than 200 suppliers www.verizon.com/communities facilitates carriers’ delivery of high-speed Internet, video, data and voice services to residential, business and mobile users. Walker supports technologies such as IP, VoIP, Ethernet, fiber, FTTx, BLC, MSAP, optical multiplexing, routing, point- to-point wireless, point-to-multipoint wireless, wireless ampli- Verizon Enhanced Communities is Verizon’s business unit fication and WiMAX. Additionally, Walker provides physical dedicated to serving single-family and multifamily residential, plant products, including fiber/copper connectivity, power sys- mixed-use and commercial multitenant properties with broad- tems, indoor/outdoor enclosures and outside-plant products. band, video and advanced communications. Verizon’s fiber- In addition to supplying basic material, Walker provides to-the-premises infrastructure delivers Verizon FiOS Internet, network deployment services, including product engineering, TV and phone services over the most advanced all-fiber-optic installation, systems integration and unsurpassed customer ser- network obtainable. FiOS can help increase a property’s profit- vice. In an advisory capacity, Walker helps network designers ability and add to its long-term viability. Verizon makes it easy, make wise product selection decisions for optimum network providing custom installation with dedicated management and performance, scale and operating cost. In a hands-on capacity, engineering teams and ongoing customer service. Learn how Walker kits, integrates and installs products to help carriers to enhance the value of your community at www.verizon.com/ efficiently deploy networks. communities. Wiley Rein LLP Broadband Stimulus Team Walker and Associates www.wileyrein.com/broadband_stimulus www.walkerfirst.com Wiley Rein has the resources and Booth #641 expertise to help maximize an appli- Walker and Associates is a national distributor of network cant’s opportunities to secure broad- products for broadband providers, including wireline, wireless, band funding under the American CATV, government and enterprise network operators. Walk- Recovery and Reinvestment Act. With approximately 80 lawyers and other professionals on staff, the firm BroadBand ProPerties has the largest communications law Magazine and policy practice in the country. The Wiley Rein team – which includes former administrators of NTIA and RUS, for- Invites You to the Broadband Properties mer senior officials at the FCC and other experts with deep Summit 2010 knowledge of the ARRA, the relevant agencies and broadband April 26 • 28, 2010 policies – enables the firm to cost-effectively gather information about program developments and implementation, rapidly InterContinental Hotel • Dallas disseminate this information to our clients and incorporate the Addison, Texas information into strategies for individual projects. The Leading Conference on Wiley Rein’s varied resources allow the firm to present an Broadband Technologies and Services applicant’s project in a manner that best incorporates the goals of the ARRA and the criteria for agency review, prepare compelling grant applications and design effective mechanisms for compliance with the terms of awarded grants or loans. For more information, visit www.wileyrein.com/broadband_ stimulus.

WHO SHOULD ATTEND? Real Estate Developers • Property Owners Visit Broadband Properties • Independent Telcos • Municipal Officials • Private Cable Operators • Town Planners • Economic in Booth #307 at the Development Professionals • Architects and Builders • System Operators • Investors • Utility Organizations FTTH Conference in Houston • System Integrators to find out more about any Visit www.bbpmag.com and of the companies featured secure your participation today, or call 877-588-1649. in these pages.

42 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 As a broadband services provider you require more than the basics from your equipment suppliers. With nearly 40 years of telecommunications experience, Walker and Associates combines expertise with twenty-first century services to provide you innovative solutions. Offering complete logistics services, full project management and strategic manufacturer relationships, Walker can transform your network vision into reality.

www.walkerfirst.com [email protected] 800.WALKER1

Visit Walker in Booth 641 at FTTH Walker and Associates is ready to assist you in responding to Council Expo 2009 to learn how you opportunities presented within the American Recovery and can manage costs, rapidly deploy Reinvestment Act of 2009. As you position yourself for new technologies, grants and loans available through NTIA and USDA/RUS, and maintain your Walker is committed to services, professional certifications, competitive position. manufacturer relationships and network strategies that prepare its customers for the greatest possible success. Bring this ad with you Contact us today to learn more about our Broadband and receive a FREE 2GB Stimulus Funds Readiness Initiatives. USB Transformer Drive. h RUS/RDUP Approved Products h CPUC Certified h TL9000 Certified h Engineering Services h Certified Woman Owned Corporation h EFI&T Services

BBP Summer Ad.indd 1 8/6/2009 1:06:42 PM HOUSTON conference News from Featured Exhibitors

ADC should have a broad portfolio of RUS-listed fiber, DSL and Building Broadband Infrastructure in Rural America digital wireless solutions that can be rapidly and cost-effectively deployed and support an easy migration to next-gener- The 2009 American Recovery and Reinvestment Act (ARRA) ation networks. Today, carriers must not only upgrade their calls for more than $7 billion in expenditures on rural broad- networks to deliver on customers’ demands but also to set the band infrastructure. This is a huge opportunity for carriers to stage to meet their increasing demands for dynamic broadband extend broadband services to customers in rural areas. To make applications and services in the future. For more information, the most of this opportunity, carriers will need a broad range see www.adc.com. of network solutions that optimize broadband service delivery while minimizing costs. AMT The specific infrastructure solutions chosen will vary based on factors such as service provider type, available resources, Advanced Media Technologies presence of existing infrastructure (brownfield/greenfield), Launches Integration Division geography/topography and building/population density. The AMT (www.amt.com) is proud to welcome Juan Carlos good news is that carriers and other service providers have Marchesini as director of the Systems Integration Division. He many available options in deploying rural broadband networks, brings more than 25 years of technical and management ex- including fiber-based, high-speed wireless and DSL solutions. perience to AMT, combining a broad range of technical plan- Fiber to the premises (FTTP) is the ultimate choice for sup- ning, integration and field expertise with specific focus on the porting the bandwidth required for advanced services because CATV and telco fields. In his new role, Marchesini will be it offers the greatest scalability. Using today’s passive optical responsible for all aspects of the company’s technical support, networking (PON) technologies, carriers can cost-effectively including engineering and installation services. “I’m very ex- deliver 100 Mbps and more to each business and residential cited with the possibilities of AMT. They have concentrated customer. Carriers continue to recognize that without the high their efforts on offering the best products and most advanced capacity that fiber can deliver, the volumes of broadband that technologies to their customers, and I believe the company is are necessary to offer essential services can’t make their way well positioned to take the concept of system integration to the into customers’ enterprises and living rooms, much less onto highest level. AMT has a group of remarkable sales associates mobile devices. with a deep knowledge of the different products being distrib- To meet these demands, carriers must continue to upgrade uted by the company. When combined with my field expertise, their networks to fiber to deliver high-bandwidth experienc- we are in an excellent position to provide the best service and es. Always-on connectivity and bandwidth-intensive business solutions to our customers,” he remarks. applications and mobile entertainment services are bogging AMT now raises its commitment to unsurpassed quality to down traditional networks. As more people rely on these ser- a new level, providing state-of-the-art solutions with uncom- vices to manage their businesses and lives, carriers are finding promising standards of performance, reliability and a dedica- themselves at a tipping point – upgrade their networks or lose tion to service that have long differentiated it in the CATV and competitive ground. telco IPTV industries. The company will provide a complete Most major cities, even in rural states, are situated on fi- suite of services, including turnkey solutions for digital head- ber rings that have the potential to make FTTx deployments end and CMTS deployments as well as VoD and ad-insertion a cost-effective reality. Thousands of miles of fiber lines have installations. As part of its value-added commitment to its cus- been installed along rights-of-way across the country, and this tomers, AMT is investing heavily in technical support, offer- infrastructure is being used to deliver broadband-level capacity ing a complete portfolio featuring both pre-sales and post-sales from the central office to the customer premises, whether for support. In terms of pre-sales support, the System Integration businesses or residences, including single-dwelling or multi- Division will work closely with the sales team, ensuring that dwelling units. For the thousands of locations in America with- products recommended for a solution are those that best meet out access to nearby fiber rings, carriers can extend advanced the customer’s needs as well as solving any compatibility issues services via DSL (where existing infrastructure permits) or via and possible system integration challenges. emerging 4G wireless technologies such as WiMAX and LTE At the post-sales level, AMT engineers will work to isolate that can deliver per-customer bandwidth of several or even and identify problems with hardware and software, offering dozens of megabits per second. quick and efficient solutions. Customers will have access to To ensure rapid, trouble-free and cost-effective deployment a wide array of leading products and engineering services to of broadband services in rural areas, carriers will want to part- make new deployments less complicated and more successful. ner with vendors who support the requirements for broadband For more information on AMT products and engineering ser- services funding under the ARRA. Infrastructure partners vices, please visit www.amt.com.

44 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 NEWS AT&T leading portfolio of fiber-based AT&T and The Broadway San Antonio Sign solutions to 24 distinct ONT Agreement for New Fiber-to-the-Node Network models optimized for unique service provider deployment Launching AT&T’s newest fiber-to-the-node (FTTN) net- scenarios. The Calix 763GX, work development for a multiple-dwelling community in the 765G-R, 766GX and 766GX-R region, The Broadway San Antonio, the city’s most anticipated each allow service providers to high-rise residential address, along with AT&T (www.att.com/ take advantage of new revenue communities), announced the signing of an AT&T Connected opportunities in strategic and Communities agreement. This agreement will bring cutting- growing application segments edge, fiber-based AT&T U-verse TV, U-verse High Speed within the FTTP market. Internet and U-verse Voice services to The Broadway – San Applications such as mobile Antonio homeowners. backhaul, multiple-dwelling-unit (MDU) services and small The agreement with The Broadway San Antonio is part and medium business (SMB) deployments are emerging as large of the AT&T Connected Communities program, a strategic revenue opportunities that often complement typical residen- marketing initiative between AT&T and regional or national tial FTTP networks. A recently published New Paradigm Re- single-family home builders, developers, real estate investment sources Group (NPRG) report found that there were more than trusts, apartment ownership and management groups and ho- 250,000 cell towers in North America yet less than 16 percent meowners associations to provide next-generation communica- of them were fiber fed. The advent of 3G and 4G technologies tions and entertainment solutions to residents. and bandwidth requirements are expected to increase this figure Scheduled for opening in early 2010 at Broadway and Hil- by 34 percent in the next four years. In addition, there are an debrand Avenue, The Broadway San Antonio is a 20-story ex- estimated 5 million MDUs and 5 million small and medium- clusive residential high-rise with resort amenities and services sized businesses in North America, opening additional areas for that will be the pinnacle of luxury world-class living in San An- natural fiber expansion. tonio. Residents will connect to AT&T’s advanced fiber net- “These four new ONTs provide our customers with unpar- work for access to an array of data and voice services. AT&T alleled flexibility in deploying FTTP networks,” says Kevin also will provide high-speed wireless service in The Broadway’s Pope, senior vice president of product development. “As the executive conference center, media lounge, outdoor resort deck, demand for bandwidth continues to grow in both residential and business environments, and as service providers seek new pool and other common areas at no extra charge. opportunities to capitalize on their fiber infrastructure, spe- “The Broadway San Antonio will be a premier luxury resi- cialized applications such as mobile backhaul and support for dence with an unmatched lifestyle of sophistication, conve- MDUs become critical to meeting community needs as well nience and the latest technology,” says Bart Koontz, developer as enhancing the FTTP business case. Our extensive portfolio of The Broadway San Antonio. “We wanted to provide an ar- of ONTs means that service providers seeking to address these ray of the finest products to meet the demands of our buyers. needs aren’t trying to fit a square peg in a round hole – they are Thanks to the arrangement with AT&T, these state-of-the-art leveraging the optimal form factor and feature set to meet the fiber-based services will complement the incredible amenities real requirements for any deployment scenario.” and services of the building and will help set the standard for Each of the four ONTs is optimized for specific applica- high-rise living in this area.” tions. Details on each product follow: “We’re thrilled to offer residents of The Broadway San -An tonio fully networked homes from the moment they move in,” • The 763GX is best suited for MDU deployment and is the says Rick Hubbard, vice president of AT&T Connected Com- first Calix MDU-focused ONT to support an integrated SCTE RFOG micronode. Ideal for traditional and mixed- munities. “This agreement in San Antonio is part of a greater use buildings, the MEF-certified 763GX can support both nationwide initiative to help equip residents with the technol- GPON and AE modes and deliver eight Gigabit Ethernet ogy and service they need and expect in today’s digital world. (GE), eight POTS and eight RF ports with support up to This development truly speaks to Texas leaders’ commitment 1 GHz. Via the RFoG micronode, each RF port supports to community development and technological progress.” high-end interactive video features such as video on demand while leveraging existing cable infrastructure. Calix • The 765G-R is a rack-mounted version of the widely deployed Calix Introduces Four New ONTs Optimized for 765G ONT. With eight POTS, four GE, four T1, four RF video and one high-powered RF video ports, the 765G-R Mobile Backhaul, MDUs and Business Services is ideally suited for the broad requirements of small and Calix (www.calix.com), the largest communications equip- medium-sized businesses and business parks. With a small ment supplier focused solely on access solutions for broadband 1.5 RU form factor, the 765-R fits easily in space-con- service delivery, has announced the availability of four new strained collocation cages and huts and offers both 48- and optical network terminals (ONTs), expanding the industry’s 24-volt powering options.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 45 HOUSTON conference • The 766GX and 766GX-R ONTs are optimized for mobile mon user experience independent of media type, protocol backhaul and are the first Calix ONTs with integrated sup- or service. port for standards-based pseudowire emulation edge-to-edge (PWE3) technology. At cell towers, PWE3 provides service Charles Industries providers with ideal flexibility, emulating T1 reliability with the efficiency of Ethernet. The 766GX and 766GX-R are Charles Industries Introduces Full Line equipped with eight T1, four GE and eight POTS ports, Of Osp Cabinets for Remote Copper and as well as support for 24-volt powering. Designed to meet Fiber Deployments the strict performance criteria imposed by mobile service Charles Industries Ltd. (www.charlesindustries.com), a lead- providers, all 700GX ONTs are MEF certified. ing provider of outside-plant innovations for communications These latest ONTs continue the unrivaled breadth and ex- service providers, has introduced a new line of compact, envi- cellence of the Calix P-series portfolio: ronmentally protected cabinets for remote copper and fiber applications at cell sites, business parks, automatic meter reading • The Calix 760 line of GPON ONTs is the world’s most locations and other outside-plant deployments. Charles Uni- widely deployed line of MDU, business services, and mo- versal Broadband Enclosures (CUBE) are designed to house bile backhaul ONTs (Dell’Oro Group, August 2009). a variety of communications equipment and are prewired to • The Calix 700GX family of ONTs is the only line of ONTs users’ power, protection and physical interface requirements. in the industry to support both active Ethernet and GPON CUBE cabinets are constructed from 1/8-inch aluminum from one product. The line features the industry’s only au- with a powder-coated finish for superior performance in all out- to-detect technology, allowing service providers to switch side-plant environments. Locking doors and rubber gasket seals from one technology to the other with ease. shelter interior equipment from the elements, corrosion and van- • Calix is firmly committed to the standards bodies, as the dalism. CUBE cabinets are compact and lightweight for easy in- 700GX family of ONTs is MEF certified. Calix is also an stallation and may be mounted on a wall, a post or an H-frame. active participant in FSAN interoperability testing. Designed for easy access, CUBE cabinets feature swing- • Each ONT is managed by the Calix Management System out doors with locking hinges that keep the door in an open (CMS), which provides a single network view and a com- position, which offers hands-free convenience for technicians. CUBE cabinets are available in multiple configurations, allowing internal equipment to be rack mounted or vertically Broadband mounted to cabinet walls. CUBE cabinets can house multi- Properties Magazine plexers and other electronics equipment, as well as splice trays and cable slack. Their flexible design makes them suitable for Congratulates many applications, including cell sites, enclosure consolidation, T1 extension, remote equipment deployments, automatic meter reading and adjuncts to space-exhausted enclosures. Dave Schwass, senior product nanager for the CUBE product For becoming a Silver Sponsor at the line, says, “CUBE cabinets are really designed hand in hand 2010 Broadband Properties Summit. with the customer. Charles brings added value to the cabinet For more information on Calix, market by designing a customized solution to the customer’s visit www.calix.com . unique application. This allows service providers to save time You are cordially invited to come see Calix and money in the field by having a solution that fits seamlessly at the upcoming into their network and is easy to install with minimal labor.” Many powering, protection and physical interface options allow service providers to customize CUBE cabinets for their specific applications. CUBE cabinets are available with AC or DC powering and with battery backup options. Other options include wiring harnesses, surge protection, protector block in- April 26 – 28, 2010 terfaces, heat exchangers, cooling fans, solar shielding, venting InterContinental Hotel – Dallas and prestubbed cable types and lengths. Addison, Texas The Leading Conference on Connexion Technologies Broadband Technologies and Services Connexion Technologies Breaks Top 100 To Exhibit or Sponsor, contact: Irene Prescott at of the Inc. 500 [email protected], or call 316-733-9122. Inc. magazine ranked Connexion Technologies (www.connex For other inquiries, call 877-588-1649, or visit www.bbpmag.com. iontechnologies.net) as number 84 on its 28th annual Inc. 500, an exclusive ranking of the nation’s fastest-growing private

46 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Untitled-1 1 8/25/09 2:28:54 PM HOUSTON conference companies. The magazine also ranked Connexion as number a hydraulic motor. The hydraulic oil tank is fitted with double four among telecommunications companies and as the high- filtration protection, sight glass and filler/breather. est rated company in North Carolina. The list represents the The pulling tension is displayed on a dial gauge, allowing most comprehensive look at the most important segment of the operator to monitor the pull. Tension is adjustable from 0 the economy – America’s independent-minded entrepreneurs. to 1100 pounds (500 kg), with maximum pulling speeds up to Companies such as Microsoft, Zappos, Intuit, GoDaddy, Un- 200 feet (60 m) per minute. The winch will stop pulling at the der Armour, Jamba Juice, American Apparel, Oracle and hun- selected tension without stopping the engine, thereby protect- dreds of other powerhouses gained early exposure as members ing the cable. The device is built on a robust steel chassis. The of the Inc. 500. trailer equipment complies with DOT standards, and features “If you want to know which companies are going to change a single axle and telescopic jockey wheel. A standard pickup the world, look at the Inc. 500,” says Inc. editor Jane Berent- truck can easily pull the unit. son. “These are the most dynamic, fast-growth companies in the nation, the ones finding innovative solutions to problems, Multicom creating smart systems and inventing products we soon discover we can’t live without.” 125% Gain in Real Estate From Using 2mm Connexion Technologies has grown tremendously in the past Fiber Optic Jumpers three years, enhancing its network to increase bandwidth as well How often does limited space as expanding to reach new areas of the housing market, includ- or a tight bend interfere with ing multifamily, existing properties and manufactured housing. negotiating a bundle of fi- The companies on this year’s list are also responsible for cre- ber optic cable? The typical ating more than 55,000 jobs since their founding, making the 2-inch fiber guide system or Inc. 500 perhaps the best example of the impact private, fast- raceway can support up to growing companies can have on the overall U.S. economy. 160 standard 3 mm fiber optic cables, but when 2 mm cables GMP Tools are used without unnecessary jacket thickness, the same fiber guide can accommodate 360 New Sidewinder Trailer-Mounted F.O. Puller Provides cables. That’s a 125 percent increase in real estate, allowing for Controlled Force to Place Telecommunication Cables 200 more cables over the same fiber guide. Over Longer Distances In situations where micrometers matter and there is no degra- General Machine Products dation in signal strength, it makes sense to take advantage of the Company Inc. (GMP, www. smallest-diameter fiber optic jumpers and pigtails on the market. gmptools.com) of Trevose, Multicom, a manufacturer and full-line stocking distributor, is Pa., is pleased to introduce now stocking a full complement of 2 mm fiber optic passives the Sidewinder Trailer- whose main component is Corning optical fiber. From design Mounted Fiber Optic Puller. through implementation, Multicom has all the headEND2EN- The Sidewinder was designed Duser application solutions anyone needs – under one roof. to exceed the requirements for installing telecommunication cables, employing a single OFS 32-inch (813 mm) diameter capstan to provide a controlled force to the pulling of rope or tape. The unit can be used as an OFS Announces General Availability of EZ-Bend Cables end-puller, or it can be placed at the midpoint of a section to and Cable Assemblies assist the pull, thus enabling longer pulls to be achieved. OFS (www.ofsoptics.com), a The Sidewinder has a rope/tape take-up drum, which is world-leading designer, manu- driven independently by a hydraulic motor. The take-up drum facturer and supplier of inno- has a detachable side, which allows removal of rope or tape vative fiber solutions, recently in a tidy coil. The drum can be declutched from the drive to announced the commercial allow rope or tape to be pulled out manually when it is being availability of its ultra-bend- threaded into a duct system. insensitive EZ-Bend optical The Sidewinder weighs 1,400 pounds (635 kg) and is pow- cables and assemblies follow- ered by a commercial-grade Honda GX390 gasoline engine ing successful field trials with that drives fixed-displacement, tandem-mounted, hydraulic multiple independent carriers. pumps. The pumps are attached to the engine via a bell hous- Supporting multiple dwelling unit (MDU) and in-home wiring and flexible coupling. One pump powers the hydraulic mo- ing applications, EZ-Bend cables address the critical need to tor through an in-line, planetary gearbox connected to the cap- speed and simplify installations by allowing optical drop cables stan. The second pump drives the rope take-up drum through to be bent and routed in ways never before feasible.

48 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 News “Since announcing this revolutionary technology develop- mounting and conventional connector cleaning processes and ment last year, we have received great interest from new and ex- avoids some compatibility pitfalls of hole-assisted and nano- isting customers,” says William Kloss, executive vice president structured fibers. A robust patent-pending optical cable design of marketing and sales for North America and CALA. “With helps protect the optical fiber from being kinked or crushed. EZ-Bend cables and assemblies, our customers can reduce costs EZ-Bend cables are available in 4.8-mm and 3.0-mm di- and improve the performance of fiber to the MDU and residence ameter ruggedized simplex cordages as indoor/outdoor, riser, by providing simple, easy-to-install, backward-compatible opti- plenum or low-smoke, zero halogen constructions. Backward cal connection to the subscriber while delivering reliable, se- compatible with installed G.652D fibers, they are also avail- cure, high-speed Internet and higher-quality, high-bandwidth able as boxed cable for splicing that can be easily managed applications, including HD IPTV, telemedicine and HD video by a single technician. EZ-Bend 4.8 indoor/outdoor cable is downloads. These EZ-Bend cables are the first to provide such especially advantageous because it utilizes UV- and fungus- performance using a solid glass fiber construction.” resistant jacketing and has a dry water-blocked core to protect OFS sees this new cabling solution as groundbreaking for against water ingress, making it ideal for speedy installations. the industry because it can conform to building contours and For a live demo featuring the innovative EZ-Bend 4.8 indoor/ be stapled around sharp corners, utilizing existing copper ser- outdoor cable, please visit OFS at booth #315 at the FTTH vice cable installation tools. The bending loss performance of Conference 2009 in Houston, Texas. the patent-pending EZ-Bend Technology is up to 500 times better than conventional single-mode fiber (SMF) and similar RVA LLC cables under the tight bends routinely encountered in MDU and residence installations. RVA Report Assists Stimulus-Funding Applicants EZ-Bend, a breakthrough from OFS Labs, provides <0.1 RVA LLC (www.rvallc.com), the industry leader in FTTH dB/turn bending loss performance at 1550 nm, using solid glass market research, has published a new report designed to assist fiber construction while being fully splice- and performance- companies developing BTOP or BIP stimulus-related propos- compatible with typical installed fibers. The solid glass - con als using fiber-to-the-home technology. According to Michael struction of EZ-Bend Technology fiber enables the use of con- Render, president of RVA, “There is really very little opportu- ventional fusion splicing equipment, conventional connector nity in the proposal application to make your project stand out.

FTTx Restoration Solutions - FREE ~ Inspect, Clean, Repair TechMate FlashLight with min purchase Don’t let a little dirt get you down! Prepare your toolbelt with Seikoh Giken TechMate™ Series Fiber Optic Cleaners.

♦ Lowest cost per clean in the industry ♦ Easy Push button operation ♦ Portable Palm sized package ♦ Controlled cleaning pressure ♦ Convenient, One step cleaning ♦ Effective Wet or Dry Cleaning ♦ Designed for FC, SC, ST, LC, MU ♦ Cleans Angle and UPC type connectors ♦ More than 350x cleanings per unit ♦ More than 500x cleanings per unit ♦ Telco approved - Call for PID/SSI info Please visit us

~Global Solutions in Oprtical Precision~ Sept 2-3, 2009 Sept 27-Oct1, 2009 www.SeikohGiken.com Booth# 545 Booth# 402 [email protected] / T. 770-279-6602

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 49 HOUSTON conference RVA’s ‘FTTH Impact & Viability: Local Case for Fiber’ report stantially cut lead times, improve flexibility, invest in local jobs can provide the powerful and compelling data and graphics and reduce its carbon footprint. needed to refine and support a specific project and help move “We’re excited to reinvigorate our manufacturing opera- it to the top of the stack.” He says the report is based on the tions with this investment and build on our commitment to actual experiences of hundreds of FTTH projects since the be- our customers, employees, the local community and our stake- ginning of the FTTH industry. holders,” says Bruce Blackwood, vice president and general Render will speak on the subject at the North American manager of Suttle. “In the current economy, we’re proud to be FTTH Conference in Houston on September 29. able to invest in our continued growth.” In addition to new machines, Suttle has added nearly 20,000 square feet, nearly doubling its total in-house manu- Seikoh Giken facturing space. Seikoh Giken HandiMate Cleaning Tool Verizon Enhanced Communities Seikoh Giken USA Inc. Verizon Begins Deploying Indoor Optical (www.seikoh-giken.com) Network Terminals Fiber Optic Products Divi- sion announces the newest As a pioneer in the development of fiber-to-the-premises tech- addition to its TechMate nology, Verizon (www.verizon.com/communities) has broken line of optical connector cleaning and restoration products. A new ground again by initiating the development of new, much pocket-sized, fully contained cleaning tool, the HandiMate smaller optical network terminals (ONTs) that it has begun to cleaner provides a simple, foolproof method for removing all deploy at new FiOS installations in apartment complexes. types of oils, dust and debris from optical connector endfaces. The new ONTs, about the size of a basic home router, take The compact, palm-sized HandiMate is the simplest, most up a minimum amount of space in an apartment – they can be economical cleaning tool currently on the market for both field placed under desks or on shelves – and simplify the installation installation and in bench-top laboratories requiring optimum of Verizon FiOS Internet and FiOS TV services. The electronic performance for critical applications. devices link Verizon’s fiber-optic network to the wiring inside a The patented Slide-Guide feature accommodates both 2.5 customer’s home and convert light pulses into electromagnetic mm (FC, SC, ST) and 1.25 mm (LC, MU) ceramic ferrules signals that are fed to the broadband home router and TV set- and allows the user to properly align both PC polished and top boxes that provide the FiOS TV and broadband services. APC angle polished optical connectors for maximum cleaning One of the two new devices, the Alcatel-Lucent I-21 1M-K of the critical fiber core. indoor ONT, measures just 1.25 inches high, 8.5 inches wide Because it uses a proprietary, nonwoven microfiber, the and 5.5 inches deep. The other device, the Motorola ONT HandiMate can be operated as both a dry cleaner for light 1000 GTI indoor ONT, is slightly larger. dust and lint and as a wet cleaner for dried-on salts and alcohol “Space is a precious commodity in apartment buildings, residue. The cleaning tape advances each time the Slide-Guide and these new, smaller ONTs were specifically designed with is activated, further simplifying the field operation. A small that in mind,” says Eric Cevis, vice president of Verizon En- window on the side of the tool indicates when the tape is fin- hanced Communities, the Verizon business unit that markets ished, at around 500 or more applications. The body of the and sells communications, broadband and entertainment ser- HandiMate is made of an antistatic material, which allows the vices to single-family communities, multiple-dwelling-unit tool to be used in bench-top applications where ESD compli- (MDU)communities and small and medium commercial sites. ance is required. Priced from $37.50 each in 10-piece master “We’ve downsized the equipment and minimized the hassles packs, the HandiMate may be ordered directly from the fac- for property owners, making FiOS an even more attractive ser- tory or through one of Seikoh Giken’s distribution partners. vice offering for residents of multidwelling units.” The two versions of the smaller ONTs are being deployed Suttle in parts of the New York, Southern California and Tampa Bay markets. Alcatel and Motorola developed the equipment based Suttle Expands US Operations on Verizon specifications. The ONTs are being exhaustively Suttle (www.suttleonline.com and www.suttlesoho.com) proud- tested in product development laboratories and in customers’ ly announced that it recently completed a new facility in Hector, homes and have the potential to be a powerful addition to the Minn., to produce its line of SOHO Access structured wiring FiOS experience. enclosures and many of its SpeedStar jacks and plates. According to Vincent O’Byrne, technology director at Ver- Over the past five years, Suttle has grown from a niche izon’s product and technology development labs in Waltham, player in the structured wiring market to one of the industry’s Mass., the new ONTs were designed to meet a challenging set largest sellers of residential voice, data and video networking of specifications and were developed to better serve the MDU gear, according to the latest Consumer Electronics Association market. “Building owners and residents alike will appreciate market research study. In addition to allowing Suttle to hold the simplicity these new ONTs bring to the installation and use prices steady, the new facility also allows the company to sub- of FiOS services,” he says. “By running fiber from the point of

50 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Get Connected April 26-28 at the Summ it

April 26 -28 Dallas

Toward a Fiber-Connected World

Ge t C o n n e c t e d a t t h e S u m m i t Get Connected… At The Summit Biggest and Best… Summit Ever

Expanded Multi-Housing Program MultiFamily HOT TOPICS on the Agenda: An Agenda Developed by Industry Leaders MDU Co-Chairmen: – Future of Multifamily Design: What Building Styles, Systems and Applications will Dominate Tomorrow’s Multifamily Community? – Case Study: Switched Digital Video – Case Study: A Look at the Value Owner’s Marketing Assistance – What is the Cost of Having Two Triple Play Providers Serving One Community – Regulatory Update

Chris Acker Henry Pye Steve Sadler – 4th Annual Legal Leaders Panel Director, Building Technology Services Group, Vice President, Resident Technology Solutions, Vice President, Ancillary Services, Forest City Enterprises, Inc. RealPage, Inc. Post Apartment Homes, L.P. – Points of Demarcation: Have the Lines Become too Blurry to See? The 2010 Advisory Panel of Property Owners Includes: – What is the Value in Bulk Services? Brian McIntire – Owner Discussion: Marketing Agreements and Industry Trends Director of Information Technology – Buckingham Companies – Due Diligence: How do you Evaluate an Existing Multifamily Community? Cheryl Barraco Director of Telecommunications – Avalon Bay Communities, Inc – The Value Proposition for the Consumer Michael Halbrook – Providers Panel: What do Providers want from Multifamily Owners, Managers and Builders? Ancillary Business Manager – Mid-America Apartment Communities Jeffrey Bond Vice President, Ancillary Services – Related Jorge de Cardenas A Must-Attend Venue for Leading Companies Sr. Vice President Information Technology – American Campus Communities Karen Seeman Developers and property owners are strongly represented, including recently from the property field Director Ancillary Income – Essex Property Trust alone organizations such as the Related Companies • Essex Property Trust • Fairfield Residential Kent McDonald • Holiday Retirement • Choice Property Resources • American Campus Communities Director of Communications Services – AIMCO Mark Bershenyi • Tonti Properties • The Trump Organization • Inland American Communities • Trimarchi Property Director of Contracts – Archstone Smith Management • Archstone-Smith • Forest City • Avalon Bay Communities • Equity Residential Michael Burnette Vice President, IT – Place Properties • Camden Property Trust • Post Properties • United Dominion Realty Trust • AIMCO Robert Bishop • AMLI Residential • Capstone Real Estate Management • Colonial Properties Trust • Waterton Vice President – Riverstone Residential Group Residential • Michelson Realty • BRE Properties • Edward Rose Companies • Mastec, Inc. Steve Merchant Vice President of Revenue Strategy – Equity Residential • Riverstone Residential Group • Verde Apartment Communities • Westdale Asset Management Terry Fulbright and many others. The numerous providers included private cable operators and independent telcos Vice President, Director of Ancillary Services – UDR, Inc. Woodrow Stone plus all the major incumbents. Municipal officials and economic development professionals Sr. Director, PMO – Pinnacle make up an important segment of participants that grows with each event. Secure your seat today by calling 877-588-1649, or visit our website at www.bbpmag.com Get Connected… At The Summit Biggest and Best… Summit Ever

Sponsors Exhibitors Official Corporate Host

Diamond SPONSOR

Platinum SPONSOR

Enhanced Gold SPONSOR

Gold SPONSOR

Special SPONSOR

Silver SPONSOR

SOLUTIONS. COMMUNICAT IONS. TRANSFORMATION.

FEATURED SPONSORS

Media Sponsor Research Sponsors DESIGN NINE SOLUTIONS. COMMUNICAT IONS. TRANSFORMATION. broadband architecture + engineering

To Exhibit or Sponsor, contact: Irene Prescott at To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122 [email protected], or call 316-733-9122 Get Connected… At The Summit Biggest and Best… Summit Ever

Special Summit Guest: National Broadband Leaders RURAL TELECOMMUNICATIONS CONGRESS Named as Summit Chairmen Sponsors of Rural TeleCon Broadband for Rural Prosperity Broadband Properties welcomes the Rural Telecommunications Congress to Summit 2010. RTC has been invited to hold its own event adjacent to the Summit.

RTC Mission Statement:

To advance community, research, healthcare and economic development in rural areas Honorary Summit Chairman Special Summit Chairman Honorary Summit Chairman through the application of technology. Tim Nulty The Hon. Hilda Legg The Hon. Graham Richard East Central Vermont Vice Chair Former Mayor and State Senator Community Fiber Network Broadband Properties Magazine National Broadband Champion RTC Background: • 1997 — A group of concerned citizens, local and state government officials, consultants and START PLANNING NOW FOR SUMMIT 2010. others begin meeting in Aspen, Colorado each fall to discuss how the Western states can This year’s event will be at a new location – an excellent hotel in a vibrant benefit from high speed broadband services. Concerns include the need for knowledge at neighborhood full of superb dining and other attractions. the grass roots level about applications for education, health, government, and the private The InterContinental is convenient to the two main airports in Dallas – sector. The conferences attract 150 – 200 attendees. DFW and Love Field – and adjacent to Addison Airport, ideal for private aircraft. • 2001 — Organizers reach out nationally, attracting attendees from the Eastern states. It’s the leading event for network builders and deployers. The Rural Telecommunications Congress is formed, officers elected, by-laws written. The Summit is widely recognized as the number one venue for information on digital and broadband technologies for buildings and communities. The RTC, with its exclusive focus on rural issues, immediately becomes “the national rural telecommunications conference” to attend. Activities and Sessions Include: • Newest Case Studies on How Broadband Spurs Economic Development • Applications to • 2002 — Conference in Des Moines draws well over 350 attendees, with every state Generate Profits for Network Operators• Awards for Today’s Leading Broadband Communities represented. Event features a Federal Resource Center and nationally recognized speakers • World-Class Keynoters • Evening Receptions and Networking Events from industry and government. The conference includes a large vendor Programs now being planned involve: convention hall and numerous breakout sessions. • The latest broadband strategies of cities and communities • Lessons learned from others – • 2003 — Annual RTC conference is held in Washington, D.C., attracting nearly 400 attendees what to emulate and what to avoid • Sessions on getting your customers and from around the country and the world. constituents on board with your plans. • Panels on increasing the ROI of your buildings. • Roundtables on improving the appeal of your properties. • Annual events continue to attract up to 400 — a worldwide network of practitioners, Who Should Attend: advocates and technologists dedicated to the quality of life in rural communities. Attendees include all those involved in the design and development of communities, including: — 2004 in Spokane, Washington • Real Estate Developers • Property Owners • Independent Telcos • Municipal Officials — 2005 Lexington, Kentucky • Private Cable Operators • Town Planners • Economic Development Professionals • Architects and Builders System Operators Investors Utility Organizations System Integrators — 2006 Little Rock, Arkansas • • • • Register Early to Receive Major Discounts — 2007 Springfield, Illinois Special Reduced Rates Now in Effect — 2008 Smugglers Notch, Vermont April 26 – 28, 2010 - Dallas To become an RTC member or learn more about RTC, visit: www.rtcconference.org/rtc Online registration starts Nov. 1 * Prior to Nov. 1 call 877-588-1649 To register for the Summit or the RTC special event, visit: www.bbpmag.com Subscribers: You get huge savings at all our events when you are a current subscriber. To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122 Subscribe or renew now at: bbpmag. com /subscribe News entry to the new, smaller ONTs, installers can make fewer runs fice in Alpharetta, Ga., which is the current location of the of coaxial and computer cables. As a result, the whole installa- acquired Windstream functions. tion experience will be cleaner and simpler for the customers.” Following the transaction, Walker will be one of the na- (Note: To see a video that shows how Verizon deploys its tion’s largest services-oriented, telecommunications products FiOS service in multiple-dwelling units and the smaller ONT, distributors, with more than 2,000 customers and more than visit http://verizon.mediaseed.tv/Story.aspx?story=36860.) 200 manufacturer relationships. Walker’s customers will in- Cevis says, “FiOS customers in MDUs are the beneficiaries clude incumbent broadband providers, wireless broadband of our passion to continually push the technology that supports providers, cable operators, competitive broadband providers, our fiber-to-the-home initiative. We’re confident that building government entities, installation contractors and value-added owners, condo boards and residents alike will appreciate this resellers. Windstream Corporation will retain product pro- innovation.” curement and warehouse facilities necessary to service Wind- stream telephone company properties. Walker and Associates Virginia Walker, CEO of Walker, says, “This great addition will provide Walker with helpful market diversity and experi- Walker to Acquire Assets of Windstream Supply enced sales reach. It also expands our opportunity to provide Walker and Associates Inc., a prominent woman-owned na- our valuable network deployment services to more carrier and tional distributor of telecommunications products and net- enterprise customers.” Mark Walker, president of Walker, adds, work deployment services based in Welcome, N.C., has agreed “This purchase extends our sales reach and provides us with de- to purchase the nonaffiliate operating assets of Windstream sirable market diversification. Walker will have a broader range Supply LLC, a subsidiary of Windstream Corporation, based of customers, large and small, who can benefit from our robust in Little Rock, Ark. The purchase will include the hiring of suite of product deployment services.” Windstream Supply’s sales and marketing staff and invento- “This transaction provides a better strategic path for our ries necessary to support Windstream’s substantial nonaffiliate supply business and allows Windstream to focus on our core (non-Windstream telephone company) customers. In addition communications business,” adds Brent Whittington, chief op- to its existing operations in Welcome and Winston-Salem, erating officer for Windstream. N.C., Walker will operate a satellite sales and marketing of- The transaction is expected to close later this month. BBP

Broadband Properties Magazine Congratulates

For becoming the Diamond Sponsor at the 2010 Broadband Properties Summit. For more information on AT&T Connected Communities, visit www.att.com/communities. You are cordially invited to come see AT&T Connected Communities at the upcoming

April 26 – 28, 2010 InterContinental Hotel – Dallas, Addison, Texas The Leading Conference on Broadband Technologies and Services To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 51 HOUSTON conference

Featured Exhibitors in Red

EXHIBITOR NAME BOOTH EXHIBITOR NAME BOOTH EXHIBITOR NAME BOOTH 3M Company...... 721 Finley Engineering Company...... 816 Pencell Plastics ...... 810 A-D Technologies...... 811 FTTH Council...... 310, 929 Phoenix Contact...... 826 ADC ...... 415, 925 General Machine Products...... 341 Photop Technologies Inc...... 821 Adesta...... 303 GM PLAST...... 411 Plumettaz S.A...... 424 ADTRAN...... 221 Graybar...... 713 Power & Telephone Supply Company. . . . . 543 AFL Telecommunications...... 605 Great Lakes Data Systems...... 340 Preformed Line Products ...... 805 Alcatel-Lucent...... 509, 113 GS Battery USA Inc...... 203 Prysmian Cables & Systems...... 704 ALL SYSTEMS BROADBAND...... 328 Harmonic Inc...... 722 Quanta Services...... 333 Allied Telesis Inc...... 515 HIEN Electric Industries Ltd...... 228 Quazite (Hubbell Lenoir City) ...... 406 Alpha Technologies...... 627 Hitachi Communication Rocky Mountain West Telecom...... 841 America ILSINTECH...... 940 Technologies America Inc...... 633 RVA Market Research...... 909 AOC Technologies...... 316 Huawei Technologies (USA)...... 309 S&N Communications Inc...... 814 BEC Technologies Inc...... 308 i-on-this...... 710 SDT Inc...... 711 Bktel Communications GmbH...... 211 IPG Photonics...... 227 Seikoh Giken USA Inc...... 402 Broadband Properties Magazine. . . . 307 JDSU Uniphase Corporation...... 717 SENKO Advanced Components Inc...... 709 KGP Logistics...... 135 Brocade...... 301 Sherman & Reilly Inc...... 917 Cable Services Co. Inc...... 326 LG-Nortel...... 327 Sterlite Technologies Limited...... 609 Calix ...... 501 Loda Data Corporation...... 825 Sumitomo Electric Lightwave...... 834 Carina Technology, Inc...... 640 Martin Group...... 400 Superior Essex...... 625 Charles Industries Ltd...... 614 MasTec North America, Inc...... 724 Clearfield Inc...... 407, 506 Michels Corporation...... 422 Suttle...... 409 CommScope...... 440 Montclair Fiber Optics, Inc...... 404 TANDBERG Television, Communications Technology - Motorola...... 401, 109 a part of the Ericsson Group...... 229 Access Intelligence LLC...... 907 Multicom Inc...... 623 Telco Systems Inc...... 733 CopperGate...... 541 Multilink...... 705 Tellabs...... 605 Corning Cable Systems...... 815 Nebula Manufacturing, Inc...... 314 The Light Brigade Inc...... 209 Draka...... 302 NEC Corporation of America...... 226 The National Telco Television Consortium. 833 DSM Desotech Inc...... 727 NetDigital Inc...... 344 Titan Photonics...... 408 EchoStar Technologies LLC...... 726 Occam Networks...... 215 Tyco Electronics ...... 441 Emerson Network Power...... 200 OFC/NFOEC ...... 904 UniTekUSA LLC...... 708 Enablence...... 615 OFS ...... 315 Vitex LLC...... 305 ETA International...... 808 Oldcastle Precast Enclosure Solutions. . . 332 Walker and Associates...... 641 ETI Software Solutions Inc...... 508 OPASTCO...... 325 William Frick & Company...... 410 EXFO...... 426 Optelian...... 330 Yokogawa Corporation of America. . . . .323 Fiber Instrument Sales...... 905 OSP Magazine...... 906 Zhone Technologies...... 204

52 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 HOUSTON conference Exclusive BBP Tear-Out Compact Schedule Featured speakers in red SUNDAY, SEPTEMBER 27 10:45 am-11:00 am Break 1:00 pm-5:00 pm Registration 11:00 am-11:45 am Track Session – Advanced Network Design, MONDAY, SEPTEMBER 28 Construction and Management 6:30 am-6:30 pm Registration Construction Practices Within the Multiple Dwelling Unit (MDU) by Doug Ellens – ADC 7:00 am-8:00 am Breakfast/Poster Sessions 11:00 am-11:45 am Track Session – Advanced Network Design, 8:00 am-8:45 am Track Session – Advanced Network Design, Construction and Management Construction and Management Harnessing the All-Fiber Access Solution, MSO Style Best Practices: Using GIS to Study, Design and Operate FTTP by Mark Conner – Corning Cable Systems Systems by Scott Bowles – Spectrum Engineering 11:00 am-11:45 am Track Session – New Technology 8:00 am-8:45 am Track Session – New Technology All-Fiber MDUs: Spooled Pre-Terminated Components or Monetizing FTTH Networks With New Services/Video Over FTTH Fusion-Spliced Terminations? – A Quick Tour by Mark Carpenter and Jim Farmer – Enablence by Mario Simard and Jeff Woodlief – EXFO 8:00 am-8:45 am Track Session – Spanish Language Track 11:00 am-11:45 am Track Session – Finance and Regulatory Proyecto Benedictinos – Telefonica Chile Trial Case Studies of FTTH Projects Submitted for Broadband Stimu- by Pedro Octavio Hidalgo Vergara – Telefonica Chile lus Funds by Geoff Burke – Calix 8:00 am-8:45 am Track Session – New Technology 11:45 am-1:00 pm Lunch Small Form Factor Outdoor Drop Cable by Matt Fitzgerald – Corning Cable Systems 1:15 pm-2:00 pm Track Session – Advanced Network Design, Construction and Management 8:00 am-8:45 am Track Session – Success Stories Accelerated Systemwide FTTH Buildout for a Rural Telecommu- A Tale of Two Scenarios – Rural and Edge FTTH Strategies for nications Cooperative Broadband Operators by George Wyatt – Palmetto Engineering & Consulting LLC by Timothy Templeton – Sunflower Broadband 1:15 pm-2:00 pm Track Session – Building FTTH Revenues 9:00 am-9:45 am Track Session – Advanced Network Design, Building FTTH Revenues Via the Set-top Box Construction and Management by Phillip Lonigro – Amino Communications FTTH & IPTV – Customer Premise Lessons Learned by Jerry Weber – Martin Group Inc. 1:15 pm-2:00 pm Track Session – Portuguese Language Track Supervisão de Redes Ópticas Passivas (PON) – Uma Experiéncia 9:00 am-9:45 am Track Session – Spanish Language Track Brasileira by Paulo José Pereira Curado – CPqD Brasil Prácticas de Construcción Dentro de Unidades Multiples de Vivienda by Sergio Ruiz – ADC, Iberoamérica 1:15 pm-2:00 pm Track Session – New Technology Optimizing PONs for 10 Gigabits – and Beyond 9:00 am-9:45 am Track Session – Finance and Regulatory by John George – OFS Annual Review of Key Legal Issues Surrounding Fiber Projects by Jim Baller – Baller Herbst Law Group 1:15 pm-2:00 pm Track Session – Success Stories Lessons Learned After Building and Operating Two Municipal 9:00 am-9:45 am Track Session – New Technology FTTH Systems by Raymond Buzzard – Tullahoma Utilities Board Comparative Views of Optical Access Technologies by Jim Farmer and Kevin Bourg – Enablence 2:00 pm-2:15 pm Break 9:00 am-10:45 am Panel Discussion: Community Network Progress 2:15 pm-3:00 pm Track Session – Advanced Network Design, Moderator: John George – OFS Construction and Management Panelists: Paul Elswick – Sunset Digital Communications How to Prepare Your Network for the Next 20 Years Terry Huval – Lafayette Utility Systems by Dean Mischke, P.E. – Finley Engineering Kris Ward – ATMC 2:15 pm-3:00 pm Track Session – Advanced Network Design, Trae Russell – EATEL Construction and Management 10:00 am-10:45 am Track Session – Advanced Network Design, Deploying RFoG: Putting It All Together from Headend to OSP Construction and Management by John Homsey – Hitachi Communication Technologies Fiber Inspection and Cleaning Best Practices to Ensure Network America Inc. Performance by Matt Brown – JDSU 2:15 pm-3:00 pm Track Session – Advanced Network Design, 10:00 am-10:45 am Track Session – Advanced Network Design, Construction and Management Construction and Management Rural Broadband – Deploying Stimulus Funding in Rural Areas Efficient FTTx Installation and Maintenance Regardless of Last- With FTTH by David Stallworth – OFS Mile Architecture by David Rerko – JDSU 2:15 pm-3:00 pm Track Session – New Technology 10:00 am-10:45 am Track Session – Building FTTH Revenues The Energy Play – Bridging the Gap Between Telcos and Utilities The Business Case for Fiber, Bundled Services and Applications by Mike Smalley – Carina Technology Inc. by Patrick Sims – ADC 2:15 pm-3:00 pm Track Session – New Technology 10:00 am-10:45 am Track Session – New Technology Simplifying RFoG Networks With a Two-Way EDFA Mechanical Splice With Keyed Angle Cleave Fibers by Mark Cannata – IPG Photonics by Donald Larson – 3M 3:00 pm-8:00 pm EXPO Grand Opening & Reception

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 53 HOUSTON conference TUESDAY, SEPTEMBER 29 8:00 am-8:45 am Track Session – Portuguese Language Track 7:00 am-5:00 pm Registration “PT: Líder em Portugal no Desenvolvimento de Redes em 7:00 am-8:00 am Breakfast/Poster Sessions Fibra Óptica” by Zeinal Abedin Mahomed Bava – Portugal Telecom SGPS 8:00 am-10:00 am Opening General Session Keynote Speaker Richard Lynch – 8:00 am-8:45 am Track Session -New Technology Verizon Communications Cable’s FTTH Opportunity – RFoG ROI in Rural Environments Latin American Keynote Speaker – Gustavo Welkner – by Shridhar Kulkarni – Aurora Networks GTD Manquehue S.A. 8:00 am-8:45 am Track Session – Finance and Regulatory FTTH Council Awards/6th Annual FTTXcellence Awards Stimulus Grant Strategies 101 by Kevin Krufky – Alcatel-Lucent 10:00 am-10:15 am Break 9:00 am-9:45 am Track Session – Advanced Network Design, 10:15 am-11:15 am Panel Discussion: Large Carrier Perspectives Construction and Management Moderator: Michael D Genovese – Corning Cable Systems Yes, We Can … Profitably Monitor and Manage Fiber Networks Panelists: Zeinal Abedin Mahomed Bava – Portugal Telecom by Jim Diestel – Calient Networks Loren V. Sprouse – CenturyLink Corporation 9:00 am-9:45 am Track Session – Spanish Language Track Ian Williams – Telus MDU Challenges 11:30 am-3:30 pm EXPO Hall Open by José Luis Novoa Lozano – Telefónica de Espaňa 11:30 am-1:00 pm Lunch in EXPO Hall 9:00 am-9:45 am Track Session – New Technology 3:15 pm-4:45 pm Panel Discussion: MDU Considerations Open Access Networks: Why They Work Moderator: Trevor Smith – ADC by Andrew Cohill – Design Nine Inc. Panelists: José Luis Novoa Lozano – Telefónica Espaňa 9:00 am-9:45 am Track Session – New Technology Kevin Berrett – TDS Telecommunications Corporation The Trend Toward Desktop ONTs for MDUs Lance Smith – Windstream Communications by Bhavani Rao – Alcatel-Lucent Kevin Smith – Verizon Communications 9:00 am-9:45 am Track Session – Success Stories 3:15 pm-4:00 pm Track Session – Advanced Network Design, FTTH – Building a Sustainable Future Construction and Management by Hartwig Tauber – FTTH Council Europe Building Rural America With FTTH 9:45 am-10:00 am Break by Donald Gall – Pulse Broadband 10:00 am-1:00 pm EXPO Hall Open 3:15 pm-4:00 pm Track Session – Advanced Network Design, Construction and Management 12:00 pm-1:00 pm Lunch 10 Steps to FTTH Savings by Steve Klein – Allied Telesis 1:15 pm-2:00 pm Panel Discussion: Stimulus Package: Applicant Case Studies 3:15 pm-4:00 pm Track Session – Building FTTH Revenues Moderator: Hilda Gay Legg – Legg Strategies Broadband in Indian Country: Bringing Telecommunications to Panelists: Stacey E. Bright – Bristol Virginia Utilities the Reservation by Marsha Spellman and Adam Haas – Tim Nulty – East Central Vermont Valley Fiber Converge Communications Patrick Knorr – Sunflower Broadband 3:15 pm-4:00 pm Track Session – Success Stories 1:15 pm-2:00 pm Panel Discussion: Marketing For Success Improving FTTH Efficiency: Happier Customers at a Lower Cost Moderator: Kevin Morgan – ADTRAN by Ryan Elswick – Sunset Digital Communications Panelists: Jonathan West – Twin Lakes Telephone Cooperative 4:00 pm-4:15 pm Break Brent Fisher – TEC 4:15 pm-5:00 pm Track Session – Building FTTH Revenues 2:00 pm-2:15 pm Break Revenue Generating Broadband Deployments for the Long Haul 2:15 pm-4:30 pm Closing General Session by Russ Sharer – Occam Netorks World of FTTH 4:15 pm-5:00 pm Track Session – Financial Stimulus Hartwig Tauber – FTTH Council, Europe Current Topics in Telecom Regulation and Legislation Loke Yoon Kun – FTTH Council, Asia/Pacific by Tom Cohen – Kelley, Drye and Warren LLP Nelson Hiroshi Saito – FTTH Council, Latin America Chapter Updates on FTTH Deployment and Homes Passed 4:15 pm-5:00 pm Track Session – New Technology Michael Render – RVA, LLC 10G GPON vs. 10G EPON by Craig Pasek – Motorola Keynote Speech – Washington, the Stimulus and 4:15 pm-5:00 pm Track Session – Finance and Regulatory National Broadband Plan Wired Community Transactions in a New Economic and Jonathan Adelstein – Administrator, US Department of Regulatory Environment Agriculture Rural Utilities Service by Lawrence Freedman – Fleischman and Harding LLP Keynote Discussion – Broadband in America: WEDNESDAY, SEPTEMBER 30 A Current Affairs Perspective 7:00 am-4:00 pm Registration Eric Fitzgerald-Reed – Verizon Communications 7:00 am-8:00 am Breakfast Kathleen Franco – AT&T 8:00 am-8:45 am Track Session – Advanced Network Design, Tom Cohen – Legal Counsel, FTTH Council Construction and Management THURSDAY, OCTOBER 1 GIS-Enabled Network Monitoring and Work Management 7:00 am-11:00 am Registration System by Will Aycock and Chris Beisner– Greenlight Cable 8:00 am-12:00 pm AFCS Forum (no fee for FTTH Conference attendees) Internet and Phone 8:00 am-4:00 pm Fiber 102 Workshop (additional fee required) 8:00 am-8:45 am Track Session – Advanced Network Design, Construction and Management 8:00 am-4:00 pm HomePNA Summit (additional fee required) Maximize Savings on FTTH Residential Deployments 9:00 am-12:00 pm Latin American Chapter Meeting (open to all LAM chapter by Peter Galyas and Peter Nilsson – Tilgin IPRG members and potential members)

54 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Resources + Expertise = Success

Wiley Rein has a large broadband stimulus team devoted to assisting applicants in obtaining Recovery Act funding. We know the requirements of the programs and have extensive experience in helping applicants present compelling broadband projects. We also can design effective programs to ensure compliance with the terms of the grant or loan award.

Put Wiley Rein’s resources and experience to work for you.

Wiley Rein LLP | Washington, DC | Northern Virginia | www.wileyrein.com/broadband_stimulus HOUSTON conference Building the Business of FTTH In 2009, the theme of the FTTH Conference & Expo shifts from technology advancement to consumer services.

By Joe Savage ■ FTTH Council

he North American FTTH Coun- cil is expanding and growing. Half of FTTH subscribers told us T When it was founded in 2001, the Council was predominantly a tech- their fiber-driven service would be the nology organization made up of engineers, network architects and equip- last thing to go if economic conditions ment manufacturers who gathered to forced them to cut back. share knowledge and build an industry that would satisfy consumers’ need for speed far into the future. FTTH networks in planned communi- envision the day when no end user will Joining us were a number of compa- ties where developers offer the best ame- accept – and no telecommunications nies, municipalities and other organiza- nities to lure buyers and sell homes. service provider will consider deploying tions that already provided high-speed The membership list goes on. In – anything other than a fiber network Internet, television and voice services fact, well over half the FTTH Council’s all the way to the customer’s premises. over end-to-end fiber networks. They 214 member companies and organiza- A survey recently commissioned by were known as “pioneers.” tions provide fiber-to-the-home services, the FTTH Council found higher satis- The picture is different today. Nearly marking a sea change in the makeup of faction rates among FTTH users than 5 million North American households our association from just a few years ago. those who receive their telecommunica- are served by all-fiber networks, which now pass nearly 15 percent of homes on The message coming through loud and tions services over DSL or coaxial cable – the continent. While many of them re- clear is that fiber to the home is no longer and no wonder! We know that the aver- ceive FTTH services thanks to Verizon’s just a good idea and a great technology; age Internet download speeds for FTTH $23 billion investment in this technol- it is also attracting real companies invest- users is 51 percent higher than for cable ogy, hundreds of other telecom providing real money in solutions that will keep customers, while upload speeds are an ers have upgraded to fiber to the home them on the cutting edge of telecom- average of 380 percent higher. Fully half or are in the process of doing so. munications for decades to come. Even of FTTH subscribers told us their fiber- These are companies such as the in- better, subscriber take rates continue to driven service would be “the last thing” dependent Hiawatha Broadband, which exceed investment planning numbers. to go if economic conditions forced them is wiring small communities in southern to reduce household expenditures. Minnesota with fiber to the home and Consumers Prefer FTTH providing access to superior broadband We’ve known for years that fiber-driven New Conference Features with its neighborly and community- bandwidth will bring far-reaching ad- for Service Providers oriented approach to customer service. vancements to communities across the Consumer opinion is clear: Once you Then there’s Cameron Communica- planet. In countries such as South Ko- go all fiber, there is no going back. That tions in southwestern Louisiana, which rea and Japan, FTTH is already the in- doesn’t mean there aren’t still consider- emerged from the devastation of Hur- frastructure of choice. Because North able challenges standing in the way of ricane Rita with a 21st-century business America now has a sizeable FTTH con- universal, next-generation broadband. philosophy (summed up as “bandwidth, sumer base to survey and study, we can There are, and helping companies tackle bandwidth and more bandwidth”) an- chored with a plan to go all fiber, all the way. And don’t forget Greenfield Com- About the Author munications, Zoomy and Connexion Joe Savage is president of the Fiber to the Home Council. You can reach him at Technologies, companies that make a [email protected]. business out of building and operating

56 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 HOUSTON conference those challenges is an increasingly im- from Jonathan Adelstein, Rural Utilities portant part of our mission as an indus- Service administrator, who will share try council. the latest program updates and status of This is why we have chosen the the stimulus-funding program. theme Building the Business of FTTH for Verizon CTO Dick Lynch will be on our 2009 FTTH Conference & Expo in hand to deliver the conference’s opening Houston from September 27 to October 1. keynote address and give us all an inside This event continues to be the most com- peek at how Verizon is staking its future prehensive conference and trade show business success on being the nation’s focused on fiber to the home – and it premier all-fiber provider. will continue to feature all the technol- Welcome to the Latin ogy, engineering and product elements American Council Chapter that have earned it that reputation. But Another new element in this year’s con- the ever-growing interest in FTTH ference program is the budding FTTH among telecommunications companies industry in Latin America. Last May, of all sizes has prompted conference the FTTH Council launched a Latin planners to add new program elements American chapter to give telecom ser- aimed at helping service providers find vice providers, manufacturers and other business success with FTTH. businesses and organizations opportuni- Service provider attendees, many ties to promote and advance fiber to the of whom may be attending the FTTH home across South and Central America, Conference & Expo for the first time, are Mexico and the Caribbean. An organiz- invited for lunch on the first day of the ing event in Brazil attracted more than conference to hear case studies, connect 100 representatives from companies in with their peers and receive tips on get- the region; the upcoming Houston con- ting the most out of the week’s events. ference will feature the chapter’s first of- Many conferencegoers will find that ficial meeting in addition to a number help useful. An extensive program, in- of track sessions offered in Spanish and cluding more than 50 track sessions, nu- Portuguese. We believe our Latin Amer- merous panel discussions and plenty of ican program will one day be regarded networking opportunities, is designed as pivotal in the development of what to give all attendees the opportunity will be a robust FTTH industry in that to advance their knowledge of FTTH region of the world. and its business potential in just a few Of course, this year’s event in Hous- short days. ton will feature the industry’s most extensive exhibit hall, offering the widest Information for Stimulus- range of FTTH solutions and services Funding Applicants available anywhere. New to this year’s The federal government’s broadband EXPO is the Fiber Zone, which offers stimulus programs, with their poten- interactive, educational demonstrations tial to help advance the deployment of of the high-bandwidth applications that FTTH networks, have been at the center are expected to improve quality of life as of the FTTH Council’s efforts over the next-generation networks expand their past year as we sought to shape the pro- presence. grams’ development and then keep our This industry is and has always been members informed about the application about the future. The need for speed never process and its progress. Our efforts on lets up, and we all know the demand for this subject will continue in Houston: bandwidth will continue to grow. I am The conference program includes stim- proud to be associated with the smart, ulus-program applicants talking about energetic and innovative people who are their experiences; a Washington-insiders driving the effort to deliver on the great panel, featuring key policy executives promise of all-fiber networks to homes from Verizon and AT&T, that will dis- throughout the Americas. Come and cuss the National Broadband Plan and join them as we gather in Houston to regulatory matters; and a keynote speech build the business of FTTH. BBP

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 57 Leading Broadband Application Providers BBPLeading Broadband 2009Application Providers Consumers won’t give up broadband, recession or no recession, and for good reason: Every year, there are more applications that make use of high-speed networks.

A BBP Staff Report

hy do we care about broadband applications? You already know that sub- Wscribers and residents want to watch their high-definition TVs and visit their favorite Web sites. You know they expect their networks to be fast and reliable. Does it matter what exactly is fill- ing the pipe? Here are five reasons why it matters: 1. Broadband applications are changing the world. One example: More than 120 million people now use Facebook every day to keep up with friends and family. This is a Cisco TelePresence lets dispersed work teams collaborate as if they were in the same room. form of social communication altogether new in human history. Face- book users exchange news and ideas – will reach mass adoption. If holo- you can recoup your network invest- as easily, casually and publicly as if graphic video replaces voice as the ment. Even when you don’t resell the they lived in small villages, with the preferred medium for person-to-per- application itself, you may be able to important difference that each person communication, how much more sell guaranteed service levels to its us- son selects the members of his or her network capacity will you need? ers, such as upstream bandwidth for village – and that no two people live 3. Broadband applications pre gaming in four-hour blocks of time. in exactly the same village. sent new revenue opportuni 4. Broadband applications can re 2. Broadband applications drive ties. Many kinds of applications duce network operating costs. demand for faster networks. – think gaming or home security or Network operators such as munici- If changing the world isn’t reason telemedicine services – can be white- palities, utilities and property own- enough, how about planning for net- labeled and resold by network op- ers can use applications on their own work upgrades? As we learned some erators or property owners. The more broadband networks to automate 15 years ago when the Internet itself applications you can sell, the faster functions and operate more effi- reached the tipping point, enormous behavioral changes can occur very suddenly. Many of the broadband ap- About the Authors plications we list here are in the early The 2009 Leading Broadband Application Providers list was researched by Kassandra stages of adoption. Some of them Kania and Marianne Cotter under the supervision of Editor Masha Zager. – though certainly not all of them

58 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

ciently. Operators can also reduce In order to keep the length of this Another criterion for the list was the transport fees they pay other feature manageable, we focused on a few diversity of company size. Microsoft, networks by offering applications types of application providers: Google and many others on this list are (off-site backup and storage, social • Those whose applications drive household words. But alongside compa- networking and so forth) that will growth in bandwidth demand. Cer- nies that have created new categories of keep more customer traffic within tain categories, such as telepresence, applications or seized the lion’s share of a their networks. were selected because we believe they market or bought up dozens of indepen- 5. Broadband applications differ- will drive bandwidth needs over the dent software vendors, we have also in- entiate properties and commu- next decade. cluded an assortment of companies that nities. High-speed networks are now • Those whose applications encourage may be less familiar but offer innovative table stakes for upscale communities, construction of high-bandwidth net- products. both rental and owner-occupied. On works. For telco deployers, IPTV is In addition to these criteria, we have the other hand, applications are still the application driving the buildout focused on companies that operate in the perceived as amenities. They may of high-speed networks. Applica- North American market and that have be provided in the resident’s home tions used by property managers and already deployed products commercially – broadband-enabled energy man- developers, municipal governments (though some are still in beta testing, agement is a good example – or, like and municipal utilities factor into a stage that once lasted a few weeks or exclusive concert broadcasts, in the these deployers’ decisions to con- months but now can take years). community center. struct fiber-to-the-home and other In addition to the companies we pro- high-bandwidth networks. file here, many other broadband appli- Criteria for Listing • Those that provide application plat- cation providers appear in the category Thousands of broadband applications forms. For example, Facebook and lists in our digital edition. and services are in use, with new ones Salesforce.com offer not only their appearing every day. Deciding which of own applications but also platforms Broadband Applications them to include on this list was not easy. for integrating other applications; by Category Why isn’t Twitter listed, for example, Synacor’s platform allows ISPs to Videoconferencing, including tele when it is the most talked-about appli- deliver consumer broadband appli- presence. The videoconferencing mar- cation of the year and seemed likely, for cations; and Jamcracker enables the ket has been one of the few bright spots a few weeks this spring, to change the delivery of business broadband ap- in the current recession, as businesses course of history? plications. have come to accept that videoconferencing reduces the need for travel. In- dustry analyst Frost & Sullivan found What Is a Broadband Application? that worldwide revenues from videoconferencing managed services grew 11 An application is typically defined as “a computer program designed to percent in 2008 and predicted that the perform a specific task, as opposed to the operating system program that market would grow at 16.4 percent an- runs the computer itself.” Twenty-five years ago, that was a clear distinc- nually for the next five years. tion. Today, on a broadband network where many layers of software run on Frost & Sullivan says increasing glo- many types of devices, the definition is far less clear. balization and cost pressures, along with We’ve interpreted the term liberally to include not only software that a growing focus on green initiatives, are “performs a specific task” but also software that enables new business strat- driving videoconferencing adoption. egies by making resources available via broadband. We have included pro- Organizations of all sizes are supporting viders that occupy a variety of niches in the ecosystem: Some license their dispersed and mobile workforces, creat- software to users or resellers, others use their software (or others’ software) ing a large potential market for video- to provide services directly and still others provide platforms for distribut- conferencing. With the arrival of green ing services. mandates over the next few years, video- We also stretched the definition to include specialized devices where conferencing will be vital for businesses appropriate. For example, high-end videoconferencing software is bun- in reducing their carbon footprint. dled with cameras, display monitors and other equipment; the software is Other factors affecting demand in- never sold by itself. clude the enormous improvements in On the other hand, even though file transfer could be considered the quality and ease of use at all levels, from single most compelling reason to subscribe to broadband, we did not in- the desktop to the executive suite, and clude services that simply facilitate the transfer or sale of digital media files the integration of collaboration tools (YouSendIt, iTunes) without additional features that would distinguish them such as document sharing. from utilities or e-commerce sites. Videoconferencing is already opening up new opportunities for businesses

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 59 Leading Broadband Application Providers

Leading Broadband Application Providers Company Web Address Contact broadband Applications 3tera www.3tera.com 949-305-0050 Cloud computing 37signals www.37signals.com email@ Collaboration 37signals.com 4Home www.4home.com 408-469-4222 Home automation, home health monitoring Accela www.accela.com 925-659-3200 E-government Adobe Systems www.adobe.com 800-833-6687 Videoconferencing, collaboration, online video Aethra www.aethra.com 305-375-0010 Videoconferencing Akamai www.akamai.com 617-444-3000 Cloud computing 877-425-2624 Amazon Web Services http://aws.amazon.com 206-266-1000 Cloud computing Blinkx www.blinkx.com 415-655-1450 Video search Blip.tv www.blip.tv [email protected] Online video service Blizzard Entertainment www.blizzard.com 310-255-2000 Online gaming Box.net www.box.net 877-729-4269 Online storage and file sharing Brightcove www.brightcove.com 617-500-4947 Online video service Carina Technology www.carinatek.com 866-915-5464 Smart-grid applications Cisco Systems www.cisco.com 408-526-4000 Telepresence, Web collaboration Crestron www.crestron.com 201-767-3400 Building control and energy management 800-237-2041 Digital Video www.dvetelepresence.com 949-347-9166 Telepresence Enterprises Electronic Arts www.info.ea.com 650-628-1500 Online gaming Elluminate www.elluminate.com 866-388-8674 Distance education Espial www.espial.com 613-230-4770 IPTV middleware Exceptional Innovation www.life-ware.com 614-901-8899 Home automation, home security ExtendMedia www.extend.com 617-332-5700 Online video delivery Facebook www.facebook.com 650-853-1300 Social networking Google www.google.com 650-253-0000 Cloud computing, hosted business applications, online video service, Google Earth Hewlett-Packard www.hp.com 800-752-0900 Telepresence, videoconferencing Hulu www.hulu.com 310-571-4100 Online video service InGrid Home Security www.ingridhome.com 484-913-1400 Home security Jamcracker www.jamcracker.com 408-496-5500 Software-as-a-service platform and marketplace Leaf Networks www.leafnetworks.net 800-805-9406 Network sharing LifeSize www.lifesize.com 512-347-9300 Telepresence, videoconferencing Linden Lab www.lindenlab.com 415-243-9000 Virtual world Logitech www.logitech.com 510-795-8500 Videoconferencing www.sightspeed.com MediaFriends www.mediafriendsinc.com 866-444-1968 Caller ID on TV and other convergence applications Microsoft www.microsoft.com 425-882-8080 Videoconferencing, collaboration software, IPTV middleware, digital media management, online gaming and entertainment Minerva Networks www.minervanetworks.com 408-567-9400 IPTV middleware 800-806-9594 MU Net www.munet.com 781-861-8644 Advanced metering infrastructure

60 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

Company Web Address Contact broadband Applications MySpace www.myspace.com Social networking Netflix www.netflix.com 408-540-3700 Online video service NeuLion www.neulion.com 516-622-8300 Online content delivery Nirvanix www.nirvanix.com 619-764-5650 Online storage for enterprises Nokia Siemens www.nokiasiemens 972-374-3000 IPTV middleware Networks networks.com/iptv NuPhysicia www.nuphysicia.com 713-358-9270 Telemedicine OnLive www.onlive.com 888-665-4835 Online gaming Orb Networks www.orb.com 510-836-1000 Remote file access Paltalk www.paltalk.com 212-520-7000 Video chat Pandora www.pandora.com 510-451-4100 Personalized Internet radio Polycom www.polycom.com 800-765-9266 Telepresence, videoconferencing RADVISION www.radvision.com 201-689-6300 Videoconferencing RealNetworks www.realnetworks.com 206-673-2700 Online entertainment services 800-254-7325 Salesforce.com www.salesforce.com 415-901-7000 Hosted business applications, software-as- a-service platform and marketplace Simplikate www.simplikate.com 877-547-3415 Building management Sling Media (Echostar) www.slingmedia.com 650-293-8000 Video place shifting Synacor www.synacor.com 716-853-1362 Internet portals Tandberg www.tandberg.com 800-538-2884 Telepresence, videoconferencing Tantalus www.tantalus.com 604-299-0458 Smart-grid applications Telanetix www.telanetix.com 206-621-3500 Telepresence TelePresence Tech www.telepresencetech.com 866-899-3933 Telepresence Teliris www.teliris.com 212-490-1065 Telepresence uControl www.ucontrol.com 888-357-4214 Home security, home automation, home health monitoring VisionAIR www.visionair.com 800-882-2108 Public safety automation VUDU www.vudu.com 408-492-1010 Online video service and has become a key technology for ing and video telephony providers are IPTV middleware controls the user telemedicine and distance learning. At listed in the digital edition. interface of the video offering – not just the high end, it requires dedicated fast, the program guide, but also features IPTV middleware. Video, includ- reliable networks (most telepresence ser- such as navigation, parental controls and ing both linear and on-demand pro- vices are still delivered over managed DVR operation. Usually, part of this soft- gramming, is a major revenue opportu- networks), but users are increasingly ware runs at the headend and part of it nity for telcos; in fact, it is the reason connecting from their desktops over the runs on the set-top box. We profile lead- most of them are rolling out their next- public Internet. For these reasons, we ing IPTV middleware vendors Micro- have profiled a large number of - com generation networks. “Telco TV” has soft, whose Mediaroom software pow- panies in this field – enterprise heavy- become nearly synonymous with IPTV, ers AT&T’s U-verse service; Minerva, weights HP and Cisco, traditional vid- or delivery of video over IP networks. whose platform was used by SureWest in eoconferencing leaders such as Polycom Even Verizon, which chose RF overlay one of the first large IPTV deployments and Tandberg, telepresence pioneers technology for linear programming on in the U.S.; Nokia Siemens Networks, including Teliris and Telanetix, and its FiOS TV network, adopted IPTV for whose subsidiary Myrio provides IPTV newer companies with game-changing video on demand and for its electronic software to many small U.S. telcos; and innovations such as LifeSize, which program guide. A recent study by In- Espial, whose recent acquisition of Ka- introduced high-definition videocon- fonetics Research found that the num- senna gave it a combined reach of more ferencing; Logitech, which recently ber of pure and hybrid IPTV subscribers than 2.4 million households. Additional acquired the desktop videoconferencing worldwide more than doubled in 2008 IPTV middleware providers are listed in leader SightSpeed; and Paltalk, which to 26 million; Infonetics forecasts the the digital edition. has found a profitable formula for con- number of IPTV subscribers to reach Over-the-top content services. The sumer video chat. More videoconferenc- 155 million worldwide by 2013. biggest broadband story of the past few

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 61 Leading Broadband Application Providers years has been the explosion of online increased the focus on consumer-paid according to industry analyst Screen content, primarily video and music. content on the Web in the last six Digest; other online games are ad-sup- Watching video online was a novelty five months,” says Martin Olausson, direc- ported and still others generate ancillary or six years ago; today, finding a broad- tor of digital media research at Strategy revenue through sales of in-game items. band user who hadn’t seen any online Analytics. “Increased consumer aware- Revenues for virtual worlds, a type of video would be difficult. And the PC ness and uptake of services, such as Net- interactive entertainment that is also is no longer the only device for watch- flix WatchNow and Xbox Live Video finding business and educational uses, ing it: Research firm Yankee Group says Store, in combination with new services are forecast by research firm In-Stat to Web content is moving to Internet-en- such as the TV Everywhere initiative an- exceed $3 billion by 2012. abled TVs, wireless photo frames, home nounced by Comcast and Time Warner The companies profiled here have audio players, appliances and many Cable [in which online video becomes adopted a variety of business models. other devices. By 2013, Yankee Group part of a traditional paid cable TV offer- Blizzard Entertainment, now a divi- says, U.S. households will have 30 mil- ing] will also help drive the paid online sion of Activision Blizzard, publishes lion connected Blu-ray players, 50 mil- video segment in the coming years.” and hosts some of the most successful lion connected HDTVs and 11 million Despite these new developments, MMPORGs (massively multiplayer on- digital media adapters. the diversity of product offerings is still line role-playing games), offering both Despite the ubiquity of broadband unusually wide. The companies whose free and subscription-based services. content, many questions remain open: video offerings we profile have taken dif- Electronic Arts publishes games for a Does online content cannibalize tradi- ferent approaches. For example, Netflix variety of online and off-line platforms tional offerings, or does it build audiences streams long-form commercial video and operates a popular casual gaming for them? Should online content be ad- content to the PC and TV as a free ad- site with both ad-supported and paid supported, pay-per-view or subscription- junct to its DVD-rental business; Hulu games. Linden Lab operates the virtual based? Are audiences seeking long-form provides similar content to the PC on world Second Life, which generates rev- or short-form content? User-generated an ad-supported basis. Google’s You- enues from subscriptions and from sales or commercial content? Made-for-Web Tube concentrates on short-form video of virtual real estate and other virtual content or repurposed content made for (although this may change soon), while goods; the company also offers soft- other media? Would they prefer to use a blip.tv specializes in independent made- ware that powers other virtual worlds. TV and remote control, a PC and key- for-Web video and shares advertising Microsoft, maker of the Xbox game board, or some other device? How good revenue with content creators. VUDU console, operates Xbox Live, an online do picture and sound quality have to rents movies via proprietary television gaming and entertainment service with be? Are users willing to download and set-top boxes. NeuLion, Brightcove both free and paid memberships. The install client-side software or to buy pro- and ExtendMedia help content own- new cloud-based gaming service from prietary set-top boxes? How important ers monetize video in a variety of ways; start-up company OnLive promises to are social networking tools in building ExtendMedia is also working with ser- eliminate the need for costly consoles audiences for online content? vice providers to deploy TV Everywhere like the Xbox. A longer list of gaming After the recent shakeout in over-the- video offerings. Music services have application providers appears in the dig- top ser v ic e s, a n s wer s to some of t he se que s- taken similarly divergent approaches. ital edition. tions have begun to emerge. The market A longer, but still far from complete, Social networking. Social network- has bifurcated more clearly between con- list of over-the-top content services ap- ing isn’t inherently bandwidth-inten- sumer sites and professional video pub- pears in the digital edition. sive, but many social networking sites lishing solutions; few companies now are Gaming. Electronic gaming, or in- now encourage the sharing and use of trying to do both. User-generated video teractive entertainment, has become digital media and other bandwidth-gob- hasn’t disappeared, but it has lost some one of the largest entertainment indus- bling activities – in fact, many of them of its novelty and has been overtaken by tries in the world, with revenues rival- are organized around shared interests in professional content on most mainstream ing those of theatrical movie releases. music, games or video. MySpace is used sites. Research firm Strategy Analytics Increasingly, games are migrating to as a promotional tool by thousands of reports that in 2009, for the first time, the Internet and adding Web-based fea- musicians, who post MP3 files of their worldwide revenues from the paid online tures such as voice chat. Internet gam- songs and videos of their live perfor- video segment will exceed revenues from ers, other than casual gamers, typically mances. Facebook, which started as ad-supported video $3.8 billion to $3.5 demand networks with high bandwidth a tool for Harvard students to keep in billion, and paid video will continue to and, especially, low latency. touch with their friends, has created a grow faster than ad-supported video over Subscription multiplayer online platform that now hosts an astounding the next several years. games grew by 22 percent in 2008 and 350,000 active broadband applications – “The economic downturn and di- generated consumer spending of $1.4 including many of those on our list. Vir- minishing advertising budgets have billion in North America and Europe, tual worlds, which could be considered

62 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers social networks as well as interactive en- Google Apps. We also profile Cisco pendently than they otherwise could. tertainment, have become popular ven- Systems, whose Webex subsidiary offers A combination of in-home sensors and ues for “live” shows; Linden Lab’s Sec- a variety of online collaboration tools, alerts, Web portals and video communi- ond Life hosts concert series, jazz clubs, and 37signals, an independent vendor cation can help balance competing needs professional lectures and meetings, au- whose popular online offerings include for care, safety, privacy and indepen- thor readings, fashion shows, classes on software for contact management, proj- dence. A new study from ABI Research religion and much more. Additional so- ect management and more. estimates that the market for remote pa- cial networking services are listed in the Salesforce.com, a customer rela- tient-monitoring devices will grow at 77 digital edition. tionship management (CRM) provider percent per year over the next few years Remote file access. The ability to that has championed the software-as- to reach almost $950 million in 2014. access files from anywhere is key to a-service (SaaS) model, deserves much Companies we profile in this space collaboration, mobility and business of the credit for the adoption of Web- include 4Home, whose monthly sub- continuity. With ubiquitous broadband based business software. In the last year scription-based service includes sensors Internet access, it is now easy to access or two, nearly all enterprise application in the home and a multiparty portal that files that are stored on either a central vendors have published versions of their enables remote monitoring, and uCon- server or a remote personal computer. software that run “in the cloud” rather trol, whose service includes remotely Many companies offer remote backup, than in the corporate data center. accessible sensors, live video feeds and Additional collaboration applica- storage and file management capabili- pictures and emergency pendants. Some tions are listed in the digital edition. ties; for the most part, these companies additional companies are listed in the address either the consumer/small busi- Cloud computing. A quarter cen- digital edition. ness market or the enterprise market. tury ago, Sun Microsystems adopted Telemedicine – remote diagnosis Both consumer and enterprise storage the slogan, “The network is the com- and consultation without the medi- services are often resold by broadband puter.” Today, the entire Internet is the cal monitoring component – is on the service providers. We profile consumer/ computer. Grid computing technology cusp of emerging as a major application. small business offerings from Box.net, became popular first as an academic While community hospitals and clinics which provides online file storage; Orb research tool that enabled scientists to have accessed specialized medical re- Networks, which enables users to access process enormous data sets on multiple sources via videoconferencing for some files on their own PCs via the Internet; networked computers. More recently, years, telemedicine is now set to move Leaf Networks, which lets users create grid computing and related technologies into locations such as shopping centers, virtual private networks on the fly; and have migrated to the business world; workplaces, community centers and, Sling Media , which makes video ser- what is now called cloud computing eventually, homes. Cisco’s HealthPres- vices available remotely. Serving the en- lets companies access computing re- ence solution has just been adopted by terprise market with a variety of flexible sources on demand without having to UnitedHealthCare, a leading health in- cloud-storage solutions are Nirvanix know much, if anything, about where surance provider, which intends to make and Amazon Web Services. A longer they come from. Cloud computing isn’t telemedicine the “house call of the 21st list of remote file access providers ap- an application in the traditional sense of century.” We list several other providers pears in the digital edition. performing a specific task, but it solves in the digital edition. Web-based collaboration. For real- an important business problem – the Building automation and security. time collaboration via the Internet, dis- need for scalable computing capacity. persed workgroups can use expensive For example, a software developer that In addition to monitoring occupants’ videoconferencing solutions with built- is testing a new piece of software might health and safety, broadband can also be in productivity features such as presen- need to quadruple its normal computing used to monitor and control the opera- tation sharing and whiteboards. At the capacity for several days or weeks. tions of the buildings themselves, and to low end, shared online file storage can Amazon and Google have made alert owners and managers when they serve as a bare-minimum collaboration some of their vast computing power need to take action. In-home sensors and solution. But a middle ground is becom- available to software developers in this alerts, IP cameras and Web portals offer ing increasing popular – applications way; we also profile 3tera and Aka- opportunities to conserve energy and wa- that facilitate non-real-time collabora- mai, which provide technology that is ter, keep buildings secure and reduce the tion by providing not only file manage- used for this purpose. Many other lead- costs of building maintenance. ment but also productivity tools ranging ing companies are actively working on Our list includes such companies as from group calendars to spreadsheets. cloud-computing technology, and some Crestron, which offers energy-conserva- For example, Microsoft’s Groove and of them, including Sun, are listed in the tion applications; Exceptional Innova- SharePoint products allow work groups digital edition. tion and uControl, which focus on con- to collaborate on files via the Internet, Telehealth and telemedicine. trol of home appliances; InGrid Home as do the spreadsheet and word process- Broadband offers opportunities for older Security, which focuses on home secu- ing applications included in Google’s and disabled people to live more inde- rity; and 4Home, whose applications

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 63 Leading Broadband Application Providers meet all of these purposes. Simplikate tenants for such networks, municipal Because of the potential cost savings automates a variety of concierge services applications are more important than and conservation benefits of these appli- that residents might expect to find in a their bandwidth usage might indicate. cations, utilities are beginning to build luxury condo or hotel and provides an Companies profiled in this space high-speed broadband links, including interface for third-party home automa- include Accela, whose Web-enabled ap- fiber optic links, to customers’ premises. tion solutions. plications cover licensing, inspections, Thus, utility applications, like municipal Additional building automation and code enforcement and similar govern- applications, are more important in terms security application providers are listed ment functions, and VisionAIR, which of driving broadband construction than in the digital edition. specializes in public-safety applications. their bandwidth usage might indicate. Municipal applications. Local gov- Additional municipal application pro- We have included profiles of Carina ernments are rapidly moving beyond viders are listed in the digital edition. Technology, whose hardware/software what the Public Technology Institute Applications for utilities. Broad- solutions enable interactive GIS, meter calls passive or informative e-govern- band has enormous potential for energy data management and demand- response ment (Web sites that tell citizens the conservation, not just at the level of the applications; MU Net, whose WebGate hours government offices are open) and individual building but also at the level technology allows utility companies to toward transactional and participatory of the electric utility. Utilities can avoid automate meter reading and other ser- models that use the Internet to deliver having to build new plant and generate vices; and Tantalus Systems, which services and involve citizens in govern- more electricity by working with their provides smart-grid communications so- ment. Because municipal governments customers via broadband to conserve lutions for advanced metering, demand have been instrumental in encouraging energy. As the CEO of the Glasgow response and distribution automation. and even building broadband networks, (Kentucky) Electric Plant Board puts it, Additional vendors are listed in the digi- and because they often serve as anchor “Broadband is electric power plant.” tal edition. BBP

Bonus material: Names and URLs of more than 200 application providers, listed by category of application, are available in our free digital edition at www.bbpmag.com/bbponline.php

3tera tualization technologies to achieve compatibility with existing www.3tera.com operating systems, middleware and Web applications. Billions 949-305-0050 of lines of infrastructure software, middleware and application code can be used unaltered with AppLogic. Applications can be Key products and services: Grid operating system enabling easily assembled, deployed, monitored, controlled and trouble- cloud computing shot visually in a browser. Founded in 2004, 3tera is a privately Summary: 3tera’s AppLogic is the first grid operating system to owned company based in Aliso Viejo, Calif., with team mem- run existing real-world Web applications on grids of commod- bers in Silicon Valley, Israel and Bulgaria. ity servers, a technology known as cloud computing. Applica- tion developers can assemble their existing software directly 37signals into portable applications that run on any grid and scale, from a www.37signals.com fraction of a server to hundreds of servers. AppLogic is designed [email protected] to be used by IT outsourcers focused on online services, managed hosting providers, SaaS providers and Web 2.0 compa- Key products and services: Collaboration software nies. Completely vendor neutral, AppLogic uses advanced vir- Summary: Based in Chicago, 37signals is a privately held com-

“Organizations shouldn’t be locked in by technology. Our vision is to en able open communities where people can collaborate naturally no matter how they are connecting.” – Fredrik Halvorsen, CEO, Tandberg

64 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

“Smart grids provide the tools to share fresh information with utility consumers, allowing them to make immediate energy-efficiency decisions. Broadband and smart grids can work hand in hand as a new renewable resource.” – Mike Smalley, COO and vice president of business development, Carina Technology pany that develops and provides business and personal produc- automate government services and make them available 24/7. tivity Web applications. Founded in 1999 as a Web design com- Accela solutions unify government departments by automat- pany, the firm transitioned into a Web-based software company ing workflow, tracking information and managing data from in 2005. 37signals’ first application was Basecamp, followed by a centralized database. Accela’s flagship product, Accela Auto- Ta-Da List, Backpack, Writeboard, Campfire and Highrise. mation, supports asset management, land management, licens- This suite of applications helps small businesses manage proj- ing and case management, public health and safety and service ects, share information and coordinate the work of dispersed requests. Add-on products include citizen access, geographic teams. The company was also responsible for launching the pop- information systems and interactive voice response. The Accela ular open-source Web application framework software Ruby on Mobile Office solution, expected in early 2010, will provide Rails, which it uses in its own applications. More than 3 million field workers with wireless access to the same data and user people and businesses in 70 countries use 37signals’ software. experience as in-office staff. Located in San Ramon, Calif., and employing more than 160 people, Accela is a privately owned 4Home company. With more than 500 deployments across the United www.4home.com States and overseas, Accela technology manages more types 408-469-4222 of government transactions than any other solution. Recent Key products and services: Home control services Summary: Based in Sunnyvale, Calif., 4Home (4H) provides home control services, including home monitoring, media and entertainment management and home health and energy management. 4H customers include OEM partners and broadband service providers. The solutions enable end users to monitor and control home devices and media using a mobile phone, TV, or computer or touch panel from the home or remotely. April 26 – 28, 2010 In 2008, 4H launched its home health solution, a fee-based InterContinental Hotel – Dallas monthly service enabling independent living for seniors. The Addison, Texas solution consists of software that runs in a home gateway, sen- The Leading Conference on Broadband Technologies and Services sors in the home and a multiparty Web portal. Family mem- Broadband bers and professional caregivers can use the portal to access Properties historical data, real-time status and proactive alerts about the Magazine health and well-being of the monitored elder. This year, 4H the newest sponsorsCongratulates and exhibitors joining the announced a strategic partnership with Sensus Metering Sys- 2010 Broadband Properties Summit. tems to create Home Area Networking and Demand Response solutions for utilities. The two companies will provide systems AT&T Connected DIRECTV, Inc. that can track power usage from thermostats, appliances and Communities RVA, LLC electronic devices and communicate that information through Calix a smart meter to utilities and consumers. Time Warner Cable Cox Communications Community Solutions Accela TAKE ACTION www.accela.com today and secure your participation! 925-659-3200 To Exhibit or Sponsor, contact: Irene Prescott at Key products and services: E-government applications [email protected], or call 316-733-9122. For other inquiries, call 877-588-1649, Summary: Accela provides state and local government agen- or visit www.bbpmag.com. cies with Web-based and mobile software applications that

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 65 Leading Broadband Application Providers wins and implementations include state government agen- Akamai cies in Oregon and South Carolina, as well as local agencies www.akamai.com in New York City; Pittsburgh; Westminster, Colo.; Maricopa 617-444-3000, 877-425-2624 County, Ariz.; Tigard, Ore.; Ontario, Calif.; and Fort Wayne, Key products and services: Cloud-computing optimization Ind. Internationally, the company won contracts to provide as- services set management solutions to the city of Napier, New Zealand, and a comprehensive business licensing infrastructure to the Summary: Headquartered in Cambridge, Mass., Akamai pro- emirate of Abu Dhabi. vides managed services for powering video, dynamic transactions and enterprise applications online. Having pioneered the content delivery market more than a decade ago, Akamai is Adobe Systems now also supporting the growth of enterprise cloud comput- www.adobe.com ing with optimization services for cloud acceleration, cloud 800-833-6687 business continuity, cloud security and cloud applications and Key products and services: Web videoconferencing and storage. The company handles tens of billions of daily Web collaboration solutions, online video service interactions for companies such as Audi, NBC and Fujitsu and for such organizations as the U.S. Department of Defense and Summary: Adobe has set many of the most widely used stan- Nasdaq. The alternative to centralized Web infrastructure, dards for producing and delivering content on the Web. Adobe Akamai’s global network of tens of thousands of distributed Flash Player, an engine for delivering rich content, is on more servers provides the scale, reliability, insight and performance than 98 percent of connected computers and delivers approxi- for businesses to succeed online. Akamai has more than 1,600 mately 80 percent of Web video worldwide. The Flash Plat- employees; its total revenue for 2008 was $790.9 million. form, an integrated set of technologies and services, provides the basis for creating and delivering Web applications, content and video. Adobe recently extended the Flash Platform to de- Amazon Web Services liver high-definition video and rich applications to Internet- http://aws.amazon.com connected televisions, set-top boxes, Blu-ray players and other 206-266-1000 devices in the digital living room; the first devices supporting Key products and services: Cloud-computing services for this technology were expected to ship in the second half of software developers 2009. Another key component, Flash Media Server, is a solu- Summary: Amazon Web Services provides scalable computing tion for streaming video and real-time communication. Adobe infrastructure that allows organizations to requisition compute Acrobat Connect Pro software is a complete Web communica- power, storage, and other application services in the cloud. Be- tions solution that enables live, interactive Web meetings, vir- cause these services are available on demand, customers don’t tual classes, on-demand presentations and courses and group need to control them, maintain them or even know where they collaboration. In June 2009, Adobe announced two new paid are located. Customers access the services when they need them subscription services from Acrobat.com that add capabilities for and pay for only what they use. The services are based on Ama- intensive business use through online collaboration. Founded zon’s own back-end technology infrastructure, which Amazon in 1982, Adobe is headquartered in San Jose, Calif. In 2008, spent over a decade building into one of the world’s most reliable, Adobe had revenues of $3.58 billion. scalable and cost-efficient Web infrastructures. Amazon Web Services’ offerings include the Elastic Compute Cloud (Amazon Aethra EC2), Simple Storage Service (Amazon S3), SimpleDB, Simple www.aethra.com Queue Service (Amazon SQS), Flexible Payments Service (Am- 305-375-0010 azon FPS), CloudFront and Elastic MapReduce. Amazon as a whole posted revenues of $19.2 billion in 2008. Key products and services: Videoconferencing, audioconferencing, networking products and services blinkx Summary: Aethra develops, manufactures and markets a www.blinkx.com wide range of high-performance video communication solu- 415-655-1450 tions, audioconference systems and networking equipment; it also hosts conferencing services. Founded in 1972 and based Key products and services: Video search in Italy, Aethra now has a presence in 65 countries through Summary: Founded in 2004, blinkx operates the largest and a network of partners and sister companies and has offices in most advanced video search engine on the market. The com- Milan, Rome, Miami, São Paulo, Mexico City, London, Ma- pany has indexed more than 35 million hours of audio, video, drid, Paris, Shanghai, Shenzhen, Beijing and New Delhi. Re- viral and TV content and has made it fully searchable and cent product introductions include a DOD-certified security available on demand. Blinkx uses a unique combination of pat- system for videoconferencing solutions and the Xtreme line of ented conceptual search, speech recognition and video analysis high-definition videoconferencing systems. software to find and qualify online video. Users can search for

66 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 OCTOBER 21–23, 2009 McCORMICK PLACE, CHICAGO, IL

BBROADBAND4 FORB BUSINESS.

SUPERCOMM 2009 transforms B2B by delivering the entire spectrum of broadband SOURCE THE FULL BROADBAND SPECTRUM: for your business. We call it B4B. Global and world class, SUPERCOMM 2009 . is where broadband service providers and communications buyers converge with Network Components . leading products, services, and exclusive education to enhance networks and maximize Converged Networks . broadband investments. In short, it’s where the vision of broadband comes to life. Data Management, Storage & Security . REGISTER TODAY Applications & System WWW.SUPERCOMM2009.COM Integration . Devices . Content

Sponsored by:

SUCM09001_Ad_BP.indd 1 7/10/09 1:35 PM Leading Broadband Application Providers

“The budget, workload and staffing challenges facing government agencies today can appear daunting. But the importance of their mandates – from public health and safety to community planning and business development – has never been more critical. Government leaders are looking for cost-efficient ways to meet their commitments. Offering traditional counter services online with transparency is no longer just a good idea; it’s become an essential element in the future of government.” – Maury Blackman, president and CEO, Accela video content, create personal video playlists or build custom- Box.net ized video walls for their blog or MySpace pages. Blinkx has www.box.net headquarters in San Francisco and the United Kingdom. Rev- 877-729-4269 enues for 2008 were $13.9 million. Key products and services: Online content management, file sharing and collaboration blip.tv Summary: Box.net’s Web-based service for content manage- www.blip.tv ment, file sharing and collaboration is targeted to the SMB [email protected] and enterprise markets. Users can upload productivity files, Key products and services: Online video hosting and PDFs, images, audio, video and other creative assets; access syndication them from anywhere; share them securely with internal and Summary: Blip.tv is an online television network that fea- external partners; and collaborate with project teams around tures, promotes and monetizes independent shows on the Web. the world. Box is integrated with third-party applications and Shows on blip.tv range from scripted sitcoms and dramas to services from Zoho, Google, eFax, EchoSign, WatchDox, Au- news programs and titles including “Anyone But Me,” “Project todesk and about 20 other providers. In 2009, Box launched Rant,” “That Sports Show” and “Kevin Pollak’s Chat Show.” Web Documents, a new interface for business-focused col- Blip.tv hosts shows on its destination site at blip.tv and syn- laboration. Web Documents enables the creation of wiki-like dicates shows to iTunes, YouTube, Vimeo, TiVo, Sony Bravia, documents with full-text search as well as workflow and cus- the Roku Digital Video Player, AOL Video and Facebook. tom branding features. For mobile users, Box offers an iPhone Blip.tv shares all advertising revenues with show creators on a app and access from any mobile browser through m.box.net. 50-50 basis. Launched in March 2005 by college students Aaron Levie and Dylan Smith, the Palo Alto–based company has nearly 3 million users, more than 1 million files served every day and more Blizzard Entertainment than 5,000 developers in the Box Enabled Network. The com- www.blizzard.com pany has formed key partnerships with Dell, LinkedIn, FedEx 310-255-2000 Office and others. Box.net, which has 45 employees, is a pri- Key products and services: Free and subscription-based vately held company backed by venture capital firms Draper online gaming services Fisher Jurvetson and U.S. Venture Partners. Summary: Blizzard Entertainment’s free online game service, Battle.net, with millions of active users, is one of the largest Brightcove in the world. It provides an online arena for players of Bliz- www.brightcove.com zard’s best-selling franchises, Diablo, Warcraft and StarCraft, 617-500-4947 to chat, challenge opponents and initiate multiplayer games. Key products and services: Platform for publishing online Blizzard’s World of Warcraft, a subscription-based service, is video the world’s leading massively multiplayer online role-playing game (MMORPG) franchise, with several million subscrib- Summary: Brightcove provides a SaaS platform used to publish ers. The company also sells PC-based games. A division of Ac- and distribute online video. Many of the world’s largest news tivision Blizzard, Blizzard Entertainment has offices in Irvine, and entertainment media companies rely on Brightcove to op- Calif. Blizzard Entertainment posted revenues of $1.3 billion erate broadband media sites that reach more than 135 million in 2008. unique viewers every month. Features include video publishing

68 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

“Digital media promised consumers access to all their content – anywhere, anytime and on any device. But an array of industry barriers, including incompatible media formats, annoying and ineffective DRM and closed- platform business models, has delayed the dream. Finally, increased consumer awareness and new technologies will enable the digital media revolution to take flight!” – Joe Costello, CEO and founder, Orb Networks

(content management, customizable video players, and analyt- Cisco Systems ics to track online video performance), creating and managing www.cisco.com community (viral video sharing features, video uploads from 408-526-4000 viewers), distributing (partnering with affiliates, video search Key products and services: Telepresence, Web collaboration engine listings, broadcast control) and advertising (deploy vid- solutions, telemedicine, cloud computing eo advertising campaign, ad controls, ad server integration). Summary: Headquartered in San Jose, Calif., Cisco provides Founded in 2004 and employing 160 people, Brightcove is the hardware, software and services that underlie much of the headquartered in Cambridge, Mass., with offices across North Internet. Cisco was founded in 1984 by computer scientists America, Europe and Asia. Customers include AOL, Show- from Stanford University; today it has about 67,000 employees time, The New York Times, Condé Nast, Sun Microsystems, worldwide and posted revenues for 2008 of $39.5 billion. Re- Fox Entertainment Group, Rainbow Media, Discovery Com- cently Cisco has begun to focus on enabling the collaboration munications and many others. In the past year, Brightcove has that the Internet makes possible. Cisco TelePresence, launched doubled its customer base across 28 countries, become profit- in 2006, is a platform that allows immersive videoconferenc- able while retaining a healthy cash balance sheet and continued ing experiences; Cisco Services for TelePresence helps enter- to expand operations across Europe, Asia and South America. prises prepare, plan, design and maintain networks to imple- As part of this expanded global presence, Brightcove recently ment Cisco TelePresence. In July 2009, AT&T, BT, and Tata announced availability of the first fully localized white-label demonstrated the industry’s first Cisco TelePresence call across online video platform for the Japanese market. multiple carrier networks. Cisco HealthPresence combines Cisco TelePresence with call center–like technology and a highly secure telemetry network to deliver medical services at a Carina Technology distance. Other Cisco solutions enable connectivity with video www.carinatek.com telephony and desktop videoconferencing. In 2007, Cisco ac- 866-915-5464 quired WebEx, whose on-demand collaboration applications Key products and services: Energy information solutions allow companies to engage in real-time and asynchronous data conferences over the Internet and share documents and work- Summary: Carina Technology provides integrated energy in- spaces. In May 2009, Cisco acquired Pure Digital Technolo- formation solutions for utilities. Energy Intelligence gives en- gies, creator of the best-selling Flip Video brand of camcord- ergy providers full visibility into the grid as well as tools for ers, designed for easy uploading to video-sharing sites. Cisco proactive management and revenue generation, such as interac- has also announced initiatives for enabling cloud computing, tive geographic information systems, meter data management smart-grid applications and smart connected buildings. and remote meter reading. Carina’s solution suite is designed to collect, manage, interpret and store all utility-related data Crestron and provide gateways for both the utility central office and the www.crestron.com end user. It also enables automation of home and utility opera- 201-767-3400; 800-237-2041 tions and yields tremendous energy savings through demand response and energy efficiency. Customers include the munici- Key products and services: Control, automation and energy pal utility of Bristol, Tenn., where Carina is deploying a large management for residential and commercial buildings advanced metering infrastructure/meter data management sys- Summary: Crestron manufactures advanced control and au- tem with intelligent demand response and prepaid energy over tomation systems to control audio, video, computer, IP and a fiber-to-the-home network. Carina is privately owned and environmental systems for corporate boardrooms, conference based in Huntsville, Ala. rooms, classrooms, auditoriums and homes. Crestron solutions

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 69 Leading Broadband Application Providers are also found in gaming establishments, government agencies, active entertainment software company that develops, publish- and luxury, multiple-dwelling-unit buildings. Creston’s Green es and distributes interactive software for video game systems, Light initiative is a line of energy-efficient environmental con- personal computers, wireless devices and the Internet. EA has trols for HVAC, lighting and shade/drape control for both moved aggressively into the mobile gaming market, and EA commercial and residential applications. Crestron systems pro- Mobile is now the top mobile game publisher with a wide vide the flexibility of both precise manual control of all systems selection of sports, simulation, racing and puzzle games. For and devices, and customized levels of automation to achieve online games on PCs and consoles, EA’s Pogo.com casual gam- advanced features such as daylight harvesting and load shed- ing site offers Web-based games; the Club Pogo subscription ding. Users can control the systems from a variety of interfaces, service has more than 1.5 million subscribers. EA’s Battlefield including a Web browser. Based in Rockleigh, N.J., Crestron is franchise is among the most popular PC games played online, a privately owned company with 2,500 employees. and EA also supports Microsoft’s Xbox Live service. In fiscal 2009, with 31 of its titles selling more than a million copies, EA posted net revenue of $4.2 billion. Digital Video Enterprises www.dvetelepresence.com 949-347-9166 Elluminate www.elluminate.com Key products and services: Telepresence solutions 866-388-8674 Summary: Headquartered in Irvine, Calif., Digital Video En- Key products and services: terprises (DVE) is a telepresence pioneer that has been deliver- E-learning solutions ing telepresence solutions to leading corporations, universities, Summary: Elluminate provides Web, video and audio solutions Hollywood studios and financial firms for nearly a decade. for real-time online learning and collaboration. The Elluminate Currently it is designing, developing and deploying projects for Learning Suite supports the entire online instructional cycle, corporate, defense, government, health care and distance learn- including what happens before, during and after real-time ses- ing initiatives throughout Asia, Europe and the Americas. The sions. The company’s products are used by prominent academic company has been at the forefront of new codec technology; institutions and corporations including ADP, Apple, California most of its installations include true DVD and HD quality. State University, Florida Virtual School, Georgetown University, DVE was also instrumental in developing the world’s first digi- K12 Inc., London Knowledge Lab, Los Angeles Unified School tal HDTV telepresence system, now used to link a major finan- District, Miami-Dade County Public Schools, Novell, Queen’s cial firm’s executives in London and New York. In 2008, the University, Red Hat, Royal Veterinary College, Sun Microsys- company announced the Huddle Room 70, a group telepres- tems and many more. The company is headquartered in Calgary, ence system that presents remote participants life size, in high Alberta, Canada, and Pleasanton, Calif. definition, with a hidden camera behind the image for eye-level perspective. A new feature for the Huddle Room introduced Espial this year is REALroom 3D, which presents a 3-D holographic www.espial.com image of participants in the middle of the 3-D physical space of 613-230-4770 the room. Participants appear as if they are sitting on the other side of the table, rather than on a display screen. Key products and services: IPTV middleware and applications Electronic Arts Summary: Espial middleware controls the IPTV viewing ex- www.info.ea.com perience by managing IPTV applications, along with subscrib- 650-628-1500 er interactions between the set-top box, the network, the video headend and back-office applications such as billing. Espial’s Key products and services: Online and mobile gaming IPTV applications include electronic program guides, video Summary: Electronic Arts (EA), headquartered in Redwood on demand, interactive content portals, Web browser, pay- City, Calif., with 8,500 employees worldwide, is a global inter- per-view and more. In 2008, the company, based in Ottawa,

“Visual communication solutions such as telepresence are powerful collaboration tools that remove distance as a barrier to business, allowing organizations to work more closely with coworkers, customers, vendors and partners, regardless of location.” – Robert Hagerty, CEO, Polycom

70 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

Ontario, Canada, acquired Kasenna, another leading provider Columbus, Ohio, suburb of Westerville in a 46,000-square- of IPTV middleware and video-on-demand software. The Ka- foot facility that features a fully automated, state-of-the-art, senna acquisition increased the company’s number of Tier 1 2,000-square-foot smart home. The privately held company video-service-provider customers and broadened its channel was founded in 2003 and has 105 employees. relationships. Espial, which has more than 100 employees, reported revenues of $10.1 million in 2008. ExtendMedia www.extend.com Exceptional Innovation 617-332-5700 www.life-ware.com Key products and services: Enterprise-class multiscreen 614-901-8899 video solutions Key products and services: Home automation solutions Summary: Founded in 1991, ExtendMedia is an independent Summary: Exceptional Innovation’s Life|ware applications provider of enterprise-class, multiscreen video software and so- merge home control with digital entertainment. The same in- lutions that help content providers and distributors create, de- terfaces let users manage their music collections; schedule and liver, manage and monetize online content offerings over mul- record television programs; distribute music and other digital tiple devices. The company’s flagship product, OpenCASE, lets media throughout the house; and control lighting, thermostats content providers manage video across IPTV, Web and mobile and security systems. Users can access the system from a Media services in ad-supported and paid media business models. The Center PC, Media Center Extender or Xbox 360, from a home new OpenCASE Publisher, introduced in August 2009, is a or office PC or notebook, or from a Life|point touch screen or platform that enables service providers to build and deploy netbook. In late 2008, Life|ware made its client interface avail- multiscreen TV Everywhere video offerings. ExtendMedia is able for Apple iPhone and iPod touch handheld devices. During headquartered in Boston with production facilities in Toronto. the last year, Exceptional Innovation has launched applications Customers include communications and media companies in the health care, hospitality, energy management and meet- such as AT&T, Bell Canada, Hewlett-Packard, Mitsubishi/UB ing room markets. Exceptional Innovation is located in the Cross, SanDisk and Thales.

Broadband Properties Magazine Congratulates

For becoming the Platinum Host at the 2010 Broadband Properties Summit. For more information on Time Warner Cable, visit www.timewarnercable.com. You are cordially invited to come see Time Warner Cable at the upcoming

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 71 Leading Broadband Application Providers

Facebook Hewlett-Packard www.facebook.com www.hp.com 650-853-1300 800-752-0900 Key products and services: Social networking Key products and services: Telepresence, videoconferencing Summary: Facebook is a social utility that makes it easy for Summary: Headquartered in Palo Alto, Calif., HP is among people to communicate with friends, family members and co- the world’s largest IT companies, with revenue totaling $118.4 workers. The site has more than 250 million active users, and billion for 2008. The company provides technology solutions more than 120 million users log on to Facebook.com at least to consumers, businesses and institutions worldwide, includ- once each day. In 2007, the company introduced Facebook ing IT infrastructure and services, business and home comput- Platform, a development platform allowing developers to in- ing, and imaging and printing. It has approximately 172,000 tegrate their applications into Facebook; there are now more employees worldwide and serves more than a billion customers than 350,000 active applications. In December 2008, Face- in more than 170 countries. HP Halo Telepresence Solutions, book launched Facebook Connect, which extends Facebook designed in partnership by HP and DreamWorks Animation, Platform to other Web sites; since then more than 15,000 Web are state-of-the-art collaboration technologies that run on the sites, devices and applications have implemented Facebook Halo Video Exchange Network (HVEN), a private network Connect. Companies that have developed applications for designed specifically for video collaboration. These solutions Facebook or integrated with Facebook Connect include Juke- deliver fully duplexed audio, company-to-company connec- box, Freedrive, Skype, YouTube, Palm, Apple, Netflix, Hulu, tions via the HVEN and 24/7 support with concierge service. Second Life, and Blizzard’s World of Warcraft. Facebook has HP Halo Webcasting allows customers to produce high-quality entered the mobile arena with Facebook for BlackBerry and webcast content – live and on demand – directly from their iPhone. Founded in 2004, Facebook is a privately held com- Halo telepresence endpoints and then stream the content to pany headquartered in Palo Alto, Calif., with more than 900 employees or external audiences around the world. This year, employees. Facebook’s U.S. advertising revenues for 2008 were HP and Microsoft announced a four-year strategic global ini- estimated by eMarketer at $210 million. tiative to deliver end-to-end unified communications and collaboration solutions. Spanning software, hardware, networking Google and services, the project will enable customers to improve busi- www.google.com ness output and reduce travel, telecom and IT operating costs. 650-253-0000 Key products and services: Online video service, Hulu collaboration applications, Google Earth, electronic health www.hulu.com records, social networking, cloud computing 310-571-4100 Summary: Google’s search engine tamed the Web, making Key products and services: Online streaming video service information easy to find. In the decade since launching the Summary: Based in Santa Monica, Calif., with offices in New search engine, Google has introduced dozens more products York, Chicago and Beijing, Hulu operates an online, advertis- and features that further its mission to “organize the world’s ing-supported video service that offers hit TV shows, movies and information and make it universally accessible and useful.” clips at Hulu.com and other online destination sites. Founded in Many of these, including the search engine, are accessible to us- 2007 by NBC Universal and News Corp., the service features ers with any sort of Internet connection. However, many others authorized content from more than 170 major content provid- are broadband applications: YouTube, which Google acquired ers. Hulu also has deals with more than 35 distribution partners in 2006, is a leading online video service whose users can up- including AOL, Comcast, MSN, MySpace and Yahoo. Hulu load and share video clips. (The size limit on video files has re- currently offers more than 1,350 show and movie titles. Content cently been increased to accommodate high-definition video.) offerings include such popular shows as “The Simpsons,” “Lost” Orkut is a social networking application. Google Apps, a suite and “The Office” as well as archived and syndicated shows such of Web-based productivity applications enabling collaboration as “Buffy the Vampire Slayer,” “Airwolf,” “Stargate SG-1” and over the Internet, is used by more than a million businesses. “Arrested Development.” Although Hulu allows users to clip Google Earth is a tool for viewing the entire Earth – and even videos for posting on outside sites, video cannot actually be up- portions of the sky – using satellite imagery, maps, terrain and loaded or downloaded. At present, Hulu content can be viewed 3-D building images. Google Health is an electronic medical- only within the United States due to copyright restrictions. records application for which Google has developed partnerships with pharmacies and health care providers. The Google InGrid Home Security App Engine is a cloud-computing tool that developers can use www.ingridhome.com to build and run Web applications on Google’s infrastructure. 484-913-1400 Headquartered in Mountain View, Calif., Google has about 20,000 employees and reported 2008 revenues of $21.8 billion. Key products and services: Digital home security services

72 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Don’t miss the all-new bonus pages in our upcoming Digital editions

Go to www.bbpmag.com/subscribe and START or RENEW your subscription now. Select either DIGITAL or BOTH PRINT AND DIGITAL. Leading Broadband Application Providers

“The current economic crisis is causing businesses of all sizes and compe- tencies to rethink where they want to invest their human and financial capital, and in most cases it’s not in managing a costly IT infrastructure. The key advantage of Web-based solution providers is that they tap into true economies of scale by shouldering the infrastructure burden themselves, running technology efficiently and passing the savings to their customers.” – Aaron Levie, CEO and cofounder, Box.net

Summary: Providing an affordable alternative to traditional Leaf Networks analog security systems, InGrid Home Security offers a user- www.leafnetworks.net installable, portable, broadband-enabled home security ser- 800-805-9406 vice to homes and small businesses. Users install sensors on Key products and services: File sharing and virtual private windows, doors or cabinets and manage the system and re- networking ceive alerts via e-mail, cell phone or PDA. Multiple sites can be linked through InGrid’s servers, enabling parents and stu- Summary: Leaf Networks’ desktop software allows businesses dents, for example, to monitor each other’s systems. Because and consumers to set up secure private networks on the fly the system is not permanently installed but can be moved to without firewall configuration. Essentially, Leaf Networks’ a new residence, it is economical for renters or students living software creates Internet-based bridges between networks in dorm rooms. Multiple control points and no master control without the need for middlemen. Customers use these net- panel means the InGrid system has no single point of vulner- works to share files and other network resources, centralizing ability and cannot easily be defeated. InGrid offers 24/7 pro- content without having to upload it to a central location – thus fessional monitoring through Guardian Protection Services. avoiding the need for additional hardware. Users can easily add InGrid’s system is in trials with Armstrong Cable, Blue Ridge members to their networks and choose which content and de- Cable, Cox and RCN. Founded in 2004 and headquartered vices to share, from folders and drives to Xbox game consoles in Berwyn, Pa., InGrid has received more than $30 million in for head-to-head gaming. Leaf Networks’ new Web version, three rounds of financing and holds 16 U.S. patents. launched in June 2008, is designed to fill a void between existing Web and P2P applications, and the LeafWeb application for Facebook allows friends to set up direct connections to play Jamcracker games and share content. Leaf Networks’ embedded version is www.jamcracker.com currently shipping on NETGEAR’s ReadyNAS firmware and 408-496-5500 is planned for launch on several other devices later this year. Key products and services: Infrastructure for delivering Based in Tempe, Ariz., Leaf Networks is a privately owned business applications online company with 12 employees. Summary: Many of the world’s largest service providers use the Jamcracker Services Delivery Network (JSDN) to source, LifeSize bundle, deliver and support more than 100 online business www.lifesize.com services. Services available on the Jamcracker platform include 512-347-9300 messaging, collaboration, security, data continuity, mobile and Key products and services: Videoconferencing and business productivity solutions from Microsoft, IBM, WebEx, McAfee, Zoho, BlackBerry, and dozens of other SaaS provid- telepresence solutions ers. The JSDN can be operated as an outsourced platform or Summary: LifeSize designs and delivers high-definition video integrated into existing infrastructure. Jamcracker more than communications hardware and software that operate on exist- doubled its distribution network in 2008, adding Tier 1 car- ing networks. The company’s solutions are designed to enable riers such as Telstra and more than 120 regional service pro- large and small organizations to deploy and manage videocon- viders, managed services providers and value-added resellers. ferencing and audioconferencing. Target markets include large Jamcracker is a privately held company headquartered in Santa enterprises (energy, entertainment, financial services, health Clara, Calif., with operations in Bangalore, India. care, media, utilities), mid-market enterprises (corporate re-

74 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers cruiting, high tech, legal services, manufacturing, professional North America, Europe and Asia Pacific. In October 2008, services, retail), and education (primary and higher). In June Logitech acquired Berkeley, Calif.-based SightSpeed, a pro- 2009, LifeSize announced LifeSize Desktop, a stand-alone vid- vider of desktop-based Internet video communications for eoconferencing solution that delivers HD video communica- consumers and business users. The acquisition provided Log- tions from the convenience of a PC. LifeSize has subsidiaries itech with video-calling technology and a software and services in Europe and Asia Pacific and a network of channel partners team focused on developing new video-calling initiatives. In that reaches more than 80 countries. Founded in 2003 and June 2009, Logitech announced Logitech Vid, its first product headquartered in Austin, Texas, LifeSize is supported by Tier 1 resulting from the SightSpeed acquisition. Vid is an all-in-one venture capital firms from Austin and Silicon Valley. video-calling service packaged with all Logitech webcams. Powered by the SightSpeed network, Vid provides a dramati- Linden Lab cally simplified but still high-quality video-calling experience, www.lindenlab.com designed to allow users to connect with others in less than half 415-243-9000 the time typical for VoIP/IM programs. In 2008, Logitech achieved sales of $2.4 billion. Key products and services: Virtual world service and platform MediaFriends Summary: Linden Lab, founded by Philip Rosedale in 1999, www.mediafriendsinc.com developed Second Life as a new form of shared 3-D experience. 866-444-1968 Second Life provides tools for individuals and organizations to Key products and services: develop a virtual presence. After opening to the public in 2003, Multidevice convergence it experienced explosive growth as both a social networking including social media and SMS-based experiences vehicle and a business tool. Today Second Life has more than 1 Summary: The goal of MediaFriends (formerly Integra5) is to million active residents from all over the world. Residents can free communications from specific devices and define a new lease and buy virtual land and build and occupy virtual en- generation of social media and SMS-based experiences on TVs, vironments complete with buildings, interiors, avatars, stores PCs and mobile phones. To help customers stay connected no and goods that they can buy and sell via secure transactions matter what device they are using, MediaFriends blends real- with “Linden dollars,” the virtual currency that can be bought time communications and social media into personalized com- and sold with real dollars. Communication within Second munities spread across the multidevice world. Early products Life takes place via instant messaging, chat and voice, a fea- such as Caller ID on TV and Caller ID on PC have been ture that was launched in 2007. In addition to its social and supplemented by applications such as MediaFriends Chat and entrepreneurial opportunities, Second Life is used by organiza- MediaFriends TXT, which support instant messaging and text tions such as IBM for training and collaboration. Linden Lab messaging on the TV and PC screens. The MediaFriends plat- also makes its technology available in the form of the Second form works on IPTV, cable and mobile operator networks. It Life Grid platform, which enables organizations to create their is compliant with EBIF and ETV standards, can be seamlessly own public or secure private spaces to hold virtual meetings integrated into future IMS and tru2way environments, and re- and classes, construct product simulations, provide employee quires no truck rolls or new in-home hardware. The platform training and more. In early 2009, Linden Lab acquired two is deployed with more than 40 cable and IPTV customers in Internet-based marketplaces for virtual goods, Xstreet SL and North and South America, including Tier 1 operators. Me- OnRez, for use by Second Life residents and merchants. Head- diaFriends’ prepackaged converged services are deployed with quartered in San Francisco, Linden Lab has more than 300 IPTV and cable operators, including VTR, Videotron, Knolo- employees in the United States, Europe and Asia. gy and WOW. With more than 50 employees, MediaFriends is a privately owned company headquartered in Woburn, Mass. Logitech www.logitech.com, www.sightspeed.com Microsoft 510-795-8500 www.microsoft.com 425-882-8080 Key products and services: Desktop videoconferencing devices and software Key products and services: IPTV middleware, Summary: Logitech is a world leader in personal peripherals, videoconferencing, online gaming and entertainment especially products for PC navigation, gaming, Internet com- service, business collaboration solutions, mapping munications, digital music and home-entertainment control. Summary: Beginning with the introduction of MS-DOS in Founded in 1981, Logitech International is a Swiss public 1981, Microsoft software has been synonymous with personal company. Its products are distributed in almost every coun- computing. The company, based in Redmond, Wash., oper- try through retail channels or via strategic partnerships with ates worldwide. It has more than 92,000 employees and posted PC manufacturers. Logitech has sales offices in major cities in revenues exceeding $58.4 billion in fiscal year 2009. Today

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 75 Leading Broadband Application Providers

Microsoft software runs on multiple devices and platforms and More than 170 network operators worldwide use Minerva supports a wide variety of applications. Among the many Mi- IPTV solutions to deliver next-generation entertainment and crosoft applications designed to run on broadband networks are communications services. Minerva’s iTVManager platform the following: Mediaroom is IPTV middleware that includes supports whole-home DVR and HDTV and runs on variety of an electronic program guide, DVR control and fast channel set-top boxes made by ADB, Amino, Cisco/SA and Entone; its changes and allows users to view up to six screens at a time on a operations and management module include a suite of tools to TV. Microsoft Office Live Meeting is a hosted or internal Web run IPTV services cost effectively. In July, Minerva introduced conferencing service. Xbox LIVE is an online entertainment a widget engine that enables blended Internet and TV service. network integrated through the Xbox 360 game console. With Widget applications include RSS news feeds, stocks, weather more than 17 million subscribers, it offers access to multiplayer and traffic information, visual voice mail, caller ID and Web games, free and premium playable game demos, music videos, 2.0 services. A privately held corporation, Minerva Networks TV shows and movies. Windows Live offers an assortment of is headquartered in Alviso, Calif. online tools for consumers; Groove, SharePoint and Office Live Workspace are business productivity tools that enable remote file access and collaboration via the Internet. Bing Maps is the MU Net new brand for the online map services that until recently were www.munet.com called Live Search Maps and Virtual Earth. 781-861-8644 Key products and services: Advanced metering Minerva Networks infrastructure, IP and ZigBee-based electric meters, www.minervanetworks.com remote meter disconnect, direct load control 408-567-9400; 800-806-9594 Summary: MU Net’s WebGate technology allows utility Key products and services: IPTV middleware companies and municipalities to automate meter reading and other services via any IP-based broadband network. Utilities Summary: Minerva Networks provides open-platform, carri- can connect residential or commercial electric meters to au- er-class solutions for delivering broadband television services. tomate meter readings, monitor voltage and perform remote connects and disconnects from a central office. Customers -in Broadband clude Clarksville Department of Electricity in Tennessee, Ta- Properties coma Power in Washington, Glasgow Electric Plant Board in Magazine Kentucky, Grundy Center Municipal Utilities in Iowa, Spen- cer Municipal Utilities in Iowa and Scottsboro Electric Power Congratulates Board in Alabama. Based in Lexington, Mass., MU Net is a For becoming the Lanyard Sponsor at the privately held company with 22 employees. 2010 Broadband Properties Summit. MySpace For more information on Cox Communications, www.myspace.com visit www.cox.com. Key products and services: Social networking service You are cordially invited to come see Summary: MySpace is a social networking service integrating Cox Communications at the upcoming personal profiles, photos, videos, mobile devices, messaging, games, and the world’s largest music community for nearly 130 million active users worldwide. Users can customize their profile pages, including adding videos and Flash-based content. Users also have the option to add music to their profile April 26 – 28, 2010 pages via MySpace Music; musicians are allowed to upload up InterContinental Hotel – Dallas to six songs in MP3 format. A platform for third-party applica- Addison, Texas tions was added to MySpace in 2008. In August, MySpace announced an agreement to acquire iLike, a leading social music The Leading Conference on discovery service. MySpace was launched in 2003 and acquired Broadband Technologies and Services by News Corp. in 2005; it is headquartered in Los Angeles. To Exhibit or Sponsor, contact: Irene Prescott at Google signed a $900 million deal in 2006 to provide a search [email protected], or call 316-733-9122. facility and advertising on MySpace between 2007 and 2010. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. Total U.S. advertising revenues for MySpace were estimated by eMarketer at $585 million in 2008.

76 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009

Leading Broadband Application Providers

“Regardless of the term – cloud computing, on-demand, or SaaS – the transition to Web-delivered applications is reaching critical mass. IT and business applications are increasingly being operated and supported as a utility, creating huge market opportunities for companies that can navigate and monetize the shift to a subscription-based delivery model.” – Steve Crawford, vice president of marketing, Jamcracker

Netflix streaming video editor. NeuLion has about 240 employees and www.netflix.com principal offices in Plainview, N.Y., and Sanford, Fla., with addi- 408-540-3700 tional offices in Toronto, London, Shanghai and Buenos Aires. Key products and services: Online video service Summary: Netflix, which began as an online video rental ser- Nirvanix vice delivering DVDs by mail, in January 2008 began offering www.nirvanix.com unlimited streaming of movies and TV-show episodes to cus- 619-764-5650 tomers’ PCs as a part of its subscription services. In May 2008, Key products and services: Enterprise-class cloud-storage it began offering a set-top box by Roku that delivers content platform optimized for media and large files directly to the subscriber’s TV. Using the same online queu- Summary: Nirvanix’s global cluster of storage nodes, called the ing system that they use for DVDs, consumers can watch an unlimited number of movies and TV episodes, with the ability Storage Delivery Network (SDN), intelligently stores, delivers to fast-forward, rewind, pause and restart where they left off. and processes storage requests in multiple locations. Because During the second half of 2008 and into 2009, Netflix an- it can store multiple file copies in different geographic nodes, nounced partnerships with other consumer electronics manu- the SDN enables a high level of data availability. For compa- facturers to offer additional devices that can instantly stream nies with large online storage needs, the SDN may offer shorter content from Netflix. These devices include televisions, DVRs time to service, lower cost and more flexibility and control of and game consoles made by Microsoft, LG Electronics, Sam- operations than an in-house solution. Nirvanix, a privately sung, TiVo, VIZIO and Sony. Established in 1997 and head- held company based in San Diego, Calif., has 31 employees; it quartered in Los Gatos, Calif., Netflix posted 2008 revenues of received another round of financing for cloud-storage business $1.36 billion, up from $1.25 billion in 2007. The company has expansion this spring from its original investors, Intel Capital, more than 2,000 employees and 10.6 million subscribers. Mission Ventures, Valhalla Partners and Windward Ventures. Customers include Fortune 50 companies, leading media and entertainment companies and Web 2.0 leaders. Nirvanix also NeuLion provided cloud storage for the recent Lunar Reconnaissance www.neulion.com Orbiter mission. 516-622-8300

Key products and services: Multiplatform online content Nokia Siemens Networks delivery solutions www.nokiasiemensnetworks.com/iptv Summary: NeuLion is an Internet television company whose 972-374-3000 end-to-end technology service allows content owners to mon- Key products and services: IPTV middleware etize content and stream it to subscribers over the open Inter- net. Subscribers can view content on the computer, on television Summary: Commercially deployed since 2000, the Nokia Sie- through a set-top box and on mobile devices. NeuLion has part- mens Networks IP Video Platform is an IPTV standards-based nerships with, and provides services to, more than 300 profes- solution built to allow interoperability of core components, sional and collegiate sports properties and faith-based program- such as set-top boxes, and designed to deliver a feature-rich mers and more than 200 international television channels from user experience and efficient back-office management tools. more than 40 countries. NeuLion also provides a sports media The platform includes client personal video recording, HDTV, and fan-centric Web platform that includes e-commerce tools, pause live TV, video on demand, on-screen Caller ID, favorites ticketing solutions and a hosting service. Recent product roll- and reminders, and customizable Web portal capabilities. The outs include a branded iPhone solution to keep fans constantly company also provides Myrio Interactive, a set-top box client, updated with news, scores and schedules as well as a live HD and Myrio TotalManage, a back-office system for managing

78 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

“It is an exciting time for all of us involved in driving advanced metering infrastructure and smart-grid technologies forward. It has become quite clear that smart-grid approaches that implement IP-based technologies at the core present utilities with the most robust, flexible and scalable solution available.” – Sean Doyle, president, MU Net advanced IP video services. Founded in 2007, Nokia Siemens Macs – eliminating the need for expensive, high-powered game Networks is a joint venture of the former networks division of console equipment. OnLive is supported by many of the top Nokia and the carrier division of Siemens; it markets a variety names in the video game industry, including Electronic Arts, of hardware and software for wireline and wireless networks. Ubisoft, Take-Two Interactive Software, Warner Bros. Interac- Headquartered in Espoo, Finland, the company has about tive Entertainment, THQ Inc., Epic Games, Eidos, Atari In- 60,000 employees worldwide and had net sales of 15.3 billion teractive and Codemasters. The company is headquartered in euros (approximately $20 billion) in 2008. Palo Alto, Calif.

NuPhysicia Orb Networks www.nuphysicia.com www.orb.com 713-358-9270 510-836-1000 Key products and services: Telemedicine services Key products and services: Remote access to digital media Summary: Based in Houston, Texas, NuPhysicia LLC is a pri- Summary: Orb’s service allows users to play digital media files vately held medical services solutions provider specializing in residing on their home computers on any Internet-connected telemedicine concepts developed and proved by the University device, using a streaming media player. The device, such as of Texas Medical Branch. NuPhysicia offers four product lines a Wii, an Xbox or an iPod touch, may be connected to the focusing on different markets: InPlace Medical Solutions (for user’s home network, or it could be a laptop, a cell phone or an offshore and remote locations), Medicine at Work (on-site health iPhone used outside the home. In addition to supporting mu- care for workplaces of all sizes), Walk-In Telemedicine Health sic, movies, photos and online videos, Orb supports all web- Care (physician health care in retail settings) and NuPhysicia cams and most TV tuners for Windows Vista and XP, enabling Technology (devices and consulting for remote medical care). users to view live TV remotely (TV tuners for Mac OS 10.5 In 2009, the company announced that it will deliver health care are supported as of September 2009). Although Orb was used through Polycom’s telepresence solutions, allowing doctors to originally primarily for remote access, it is increasingly used to clearly hear heartbeats and lung sounds, view X-rays and EKGs play digital media on connected devices within the home, such as well as see live feeds from handheld medical cameras. as game consoles. OrbLive, the first streaming media player for the iPhone and iPod touch, leverages this technology to enable OnLive users to watch live TV, Internet TV and webcams on the go. www.onlive.com Founded in 2004, Orb passed the million-user-account mark 888-665-4835 in August 2007 and the 10 million mark in July 2009. Based in Oakland, Calif., the company has 30 employees. Key products and services: Online gaming Summary: A spin-off of Rearden founded by technology Paltalk entrepreneur Steve Perlman (WebTV, QuickTime), OnLive www.paltalk.com spent seven years in development before its official unveiling 212-520-7000 in March 2009. OnLive is developing solutions and services Key products and services: for the video game industry, with the world’s first video game Video chat on-demand platform, the OnLive Game Service, set to launch Summary: Launched in 1998, Paltalk provides video and chat later this year. Using patent-pending video compression tech- capabilities that facilitate virtual face-to-face interactions be- nology, OnLive harnesses cloud computing to provide the tween individuals and between groups. It is the only provider power and intelligence needed to deliver the latest high-end that can support hundreds of thousands of users simultane- game titles directly to TVs via a MicroConsole or to PCs and ously, including thousands of people within a single chat room.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 79 Leading Broadband Application Providers

Paltalk has 4 million members and averages more than 90,000 artists they like, accepting and rejecting suggested music, the simultaneous users on any given day. It can be used by indi- recommendations become more refined. Music downloads are viduals for personal interactions and by corporations that need not allowed and the service is available only within the United to address audiences in real time or to enliven e-commerce States due to copyright agreements. The Music Genome Proj- efforts. In addition, Paltalk delivers original programming ect was founded in 2000 in Oakland, Calif., and Pandora was geared to the interests of the community. Paltalk Interactive launched to the public in 2005. Since then versions have been events have hosted such entertainment celebrities as William released for mobile devices (including a popular new iPhone Shatner and radio personalities Opie and Anthony. Paltalk application) and Internet radio devices; there is also a Pandora supports IM pals on AOL, Yahoo, and ICQ and is available as Facebook application. The company is privately owned and has a free download. about 125 employees.

Pandora Polycom www.pandora.com www.polycom.com 510-451-4100 800-765-9266 Key products and services: Personalized Internet radio Key products and services: Telepresence, video and voice communications Summary: Pandora is a music recommendation and Internet radio service that allows consumers to create their own per- Summary: Founded in 1990, Polycom is a global leader in sonalized streaming radio stations. The service is part of the telepresence, video and voice communications solutions that Music Genome Project, a research project that analyzes music help geographically dispersed workforces communicate effec- for about 400 attributes. To date the library consists of about tively and productively from desktops, meeting rooms, class- a century’s worth of popular music, along with some classical rooms and mobile settings. The company recently expanded its music. Pandora also has a video series with three channels. Con- telepresence portfolio with an entry-level room system priced sumers can register for either a free ad-supported account or a under $6,000. In June 2009, Polycom announced the first publicly available Regus Telepresence Suite equipped with fee-based, ad-free version. As they begin entering the songs and Polycom’s RealPresence Experience High Definition immersive telepresence system as part of a joint initiative with telecom Broadband operator Cable & Wireless Worldwide. The Berkeley Square, Properties London, location is the first site in a global rollout that will Magazine include Polycom telepresence suites initially in the top 14 business markets. To address the issue of interoperability – an ob- CongratulatesFor becoming Exhibit Hall stacle to the growth of telepresence – Polycom and Glowpoint Cocktail Reception Sponsor announced a B2B telepresence exchange called the Telepre- at the sence interExchange Network (TEN) that connects companies 2010 Broadband using Polycom and other standards-based telepresence and vid- Properties Summit. eo solutions across carrier networks. Polycom is headquartered For more information on DIRECTV, in Pleasanton, Calif., and has 2,600 employees. Revenues for visit www.directv.com . 2008 were $1.1 billion. You are cordially invited to come see DIRECTV at the upcoming RADVISION www.radvision.com 201-689-6300 Key products and services: Videoconferencing systems Summary: Founded in 1992, RADVISION provides prod- April 26 – 28, 2010 ucts and technologies enabling the delivery of unified visual InterContinental Hotel – Dallas communications. The company’s video networking infra- Addison, Texas structure and developer toolkits allow customers and partners to deploy unified communication networks and services The Leading Conference on Broadband Technologies and Services and develop video network equipment and device solutions. Products include in-room videoconferencing systems, mobile To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122. video solutions and scalable video-enabled desktop platforms on IP and emerging next-generation networks. In June 2009, For other inquiries, call 877-588-1649, or visit www.bbpmag.com. Samsung Electronics Company and RADVISION announced the VC240, a jointly developed high-definition desktop video-

80 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009

Leading Broadband Application Providers

“We are on the cusp of a fundamental shift in who distributes digital content, how people consume it and how the various industry players make money. … This shift, of course, is the continued explosion of digital content – especially video – over IP networks. ... One of the industry’s answers to this fluid situation is a concept labeled ‘TV Everywhere.’ In short, it is the ability to access your favorite cable programming online and ultimately across a range of devices. So far, most cable content has been held hostage to the revenue stream of carriage fees, but a variety of proposals led by Comcast, Time Warner and others promises to unlock some of it. The first technical challenge is to figure out how to identify and authenticate users to make sure they have a cable subscription that entitles them to see the content online. Then the fun begins – there are myriad challenges beyond authentication that building and deploying a TV Everywhere-type service can uncover. As an industry, we need to work together to empower content and service providers to offer greater value to their customers and add revenue to their bottom line.” – Tom MacIsaac, CEO, ExtendMedia conferencing device that integrates advanced high-definition China Unicom and won a three-year contract renewal for all videoconferencing into a high-resolution multimedia LCD music-related services with SK Telecom in Korea. Based in Se- monitor. RADVISION has offices and development centers attle, RealNetworks, which has 1,750 employees, posted rev- throughout the Americas, Europe and Asia Pacific. Revenues enues of $604.8 million in 2008. for 2008 were $84.7 million. Salesforce.com RealNetworks www.salesforce.com www.realnetworks.com 415-901-7000 206-674-2700; 800-254-7325 Key products and services: Web-based customer relationship Key products and services: Digital entertainment delivery management application, online marketplace for software- Summary: RealNetworks is a supplier of digital entertainment as-a-service applications, platform as a service products and services to broadband and mobile operators, net- Summary: With its portfolio of customer relationship man- work service providers and content owners worldwide. Opera- agement (CRM) applications, Salesforce.com is one of the tors have a choice of hosted services (Music on Demand, Video leading enterprise SaaS companies. Salesforce CRM was one of on Demand, Ringback Tones, Ringtones and more) or Real- the first successful enterprise solutions built and run on a real- Networks’ Helix Media Delivery Platform, a suite of software time cloud infrastructure. It includes the Sales Cloud (sales and products for encoding, delivery, management and playback of marketing automation) and Service Cloud (a customer service digital audio and video over mobile and broadband networks. solution integrated with social networking and other online The company also offers digital music and gaming services -di community applications). In the past several years, Salesforce. rectly to consumers. In the last 12 months, RealNetworks has com has focused on building an entire ecosystem for cloud- won and deployed a Verizon VoD service contract, inked new based enterprise computing. Force.com, its enterprise cloud- deals with Vodafone that make Real the host of 13 services in computing platform, enables developers to create and deliver 11 European countries, made deals with China Telecom and business applications without buying hardware or software and

82 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers even run their Web sites in the cloud. To date, customers have deployed in the United States by Dish Network. Founded in built more than 110,000 custom applications on the Force. 2004 and headquartered in Foster City, Calif., with offices in com platform. The Force.com AppExchange, an online market New York, London and Bangalore, Sling Media employs about for buying and deploying cloud-computing applications that 250 people worldwide. EchoStar Corporation acquired the build on Salesforce.com applications, features more than 850 company in October 2007. business applications in categories such as analytics, finance, administration, financial services, human resources, IT man- Synacor agement and marketing. All applications are tightly integrated www.synacor.com with Salesforce.com. Headquartered in San Francisco, Sale- 716-853-1362 force.com is a publicly held company with more than 3,600 employees. In 2008, it posted revenues of $1.1 billion, making Key products and services: Internet portals it the first enterprise cloud-computing vendor to reach $1 bil- Summary: Founded in 2001, Synacor is headquartered in Buf- lion in revenues. falo, New York. The company provides a white-label, integrated Internet platform, premium digital content and services, and Simplikate digital marketing solutions for broadband service providers www.simplikate.com seeking to build customer loyalty and revenues by delivering 877-547-3415 content and services to multiple devices. Service providers use Key products and services: Amenity software for residential Synacor’s platform to create customized Internet portals with communities, shopping malls, stadiums and theme parks subscriber personalization capabilities, a content management and delivery system and a branded video player and toolbar. Summary: Located in Dania Beach, Fla., Simplikate is the Available content and services include educational resources, technology arm of First Service Residential, the largest prop- financial data, movies, major-league sports, gaming services erty management company in the United States. Simplikate’s and more. Synacor counts among its customers such cable pro- technology, powered by its techcierge software platform, is in- viders as Time Warner Cable, Mediacom and RCN and telcos stalled in more than 6,000 communities with 1.2 million units such as SureWest, TDS and GVTC. and reflects the best practices of thousands of luxury communities. The techcierge on-site concierge module allows residents or guests to communicate with staff using an iPhone, a Black- Berry, an in-home touch panel, an Internet-connected PC or a set-top box. The 24/7 third-party concierge option ties directly into point-of-sale systems for several integrated partners – for example, Open Table, Papa John’s Pizza, taxi and limo services, pet care and many other services. Real estate developers use The Leading Conference on Simplikate’s techcierge Virtual Unit module to promote their developments to buyers through mobile devices. Broadband Technologies and Services

Sling Media April 26 – 28, 2010 www.slingmedia.com InterContinental Hotel – Dallas 650-293-8000 Addison, Texas Key products and services: Video place shifting Summary: Sling Media manufactures the Slingbox product “Excellent material was presented at this family, which place shifts television programming to other devices via broadband and 3G wireless networks. The original year’s Summit. The lineup was great Slingbox Classic, launched in 2005, allowed customers to place and the whole thing was really well shift their home TV programming to a computer either inside or outside the home. Since then, the product line has expanded presented and organized.” to support standard-definition and high-definition set-top box- – John DeLoach, es and the SlingPlayer Mobile, a set of mobile applications that allow customers to watch and control their home TV program- Senior Engineer Fail Engineering ming on compatible mobile phones. In fall 2008, the company To Exhibit or Sponsor, contact: Irene Prescott at introduced the Slingbox PRO-HD, which streams HD televi- [email protected], or call 316-733-9122. sion content to a computer either inside or outside the home; For other inquiries, call 877-588-1649, in January 2009, it announced the 922 Slingloaded HD DVR, or visit www.bbpmag.com. the first set-top box with place shifting built in, which will be

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 83 Leading Broadband Application Providers

Tandberg hardware, software and services to electronically merge mul- www.tandberg.com tiple remote rooms. The company’s telepresence offering, called 800-538-2884 Digital Presence, creates immersive and interactive meeting Key products and services: Telepresence and high-definition environments that incorporate voice, video and data from video systems multiple locations into a single environment. Digital Presence and Telanetix’s other video communication offerings can be Summary: Tandberg is a leading global provider of telepres- configured for rooms ranging from executive offices to large ence, high-definition videoconferencing and mobile video auditoriums and are used for applications ranging from con- products and services with dual headquarters in New York and ferences to distance learning. Digital Presence environments Oslo. The company designs, develops and markets systems and range from those that can be assembled and operational in a software for video, voice and data communications. It pro- matter of hours without the need for special lighting or cus- vides sales, support and value-added services in more than 90 tom furniture to those that accommodate more-sophisticat- countries worldwide and is publicly traded on the Oslo Stock ed requirements. The company’s net revenues for 2008 were Exchange. Customers come from sectors including manufac- $32.6 million. turing, finance, government, education and health care. This year, the company announced the launch of the Quick Set TelePresence Tech C20, a video solution for small teams and those just starting www.telepresencetech.com out with video, and Movi, a business-quality mobile video so- 866-899-3933 lution for the PC. The company also announced the T3, an immersive telepresence solution that maintains a multiscreen, Key products and services: Telepresence solutions high-definition telepresence experience when calling out to Summary: Founded in 2004, TelePresence Tech has deployed a third-party telepresence system. Tandberg’s 2008 revenues products in 23 countries around the world. The company is were $808.8 million. headquartered in Plano, Texas, and has four employees along with the 200 workers employed by its manufacturing part- Tantalus ners; Sony has also licensed its technology. TelePresence Tech www.tantalus.com systems achieve eye contact by aligning the camera at partici- 604-299-0458 pants’ eye level with a patented display system incorporating a beam splitter; even meeting participants using standard vid- Key products and services: Smart-grid communications eoconferencing equipment will have an improved perception solutions of eye contact with participants using the TelePresence Tech Summary: Founded in 1989, Tantalus is a private company lo- system. The illusion of depth is achieved without 3-D glasses cated in Vancouver, British Columbia, Canada. The company by generating life-size images that appear physically in front provides smart grid communications solutions for advanced of a backdrop, but TelePresence Tech systems can also display metering, demand response and distribution automation. flat, full-screen images received from cameras and codecs of The Tantalus Utility Network (TUNet), launched in 2004, other major manufacturers. is smart-grid technology that lets utilities monitor, control and respond to events anywhere and at any time across their Teliris distribution networks. TUNet serves as the communications www.teliris.com backbone (using fiber, 220 MHz RF, cellular and/or Wi-Fi net- 212-490-1065 works) that makes smart metering, power quality monitoring, outage reporting, load control, and distribution automation Key products and services: Telepresence solutions practical and cost effective. In June 2009, Tantalus announced Summary: Founded in 2001, Teliris implements widely de- that Chattanooga EPB, a Tennessee-based municipal electric ployed, fully managed telepresence solutions that realistically utility, had selected TUNet for its Smart Grid communica- replicate the human dynamics of an in-person meeting. Teliris tions network. TUNet will use EPB’s fiber optic network to has deployments in more than 50 countries with the largest monitor and manage about 168,000 residential and industrial installed base of Global 1000 companies, including Lazard, meters and other endpoints. Pearson plc, GlaxoSmithKline, Qualcomm, Royal Bank of Scotland, XChanging and Merck. Headquartered in New York Telanetix and London, the company delivers an immersive and natural www.telanetix.com virtual meeting experience with end-to-end integration and a 206-621-3500 99-percent-plus availability guarantee. Last year the company announced a multitouch surface, computing-based collabora- Key products and services: Telepresence solutions tion solution and interactive virtual flip chart and whiteboard Summary: Formed in January 2001 and headquartered in for telepresence, designed specifically for immersive collabora- Bellevue, Wash., Telanetix provides an integrated system of tion business use. The InterACT TouchTable and InterACT

84 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

TouchWall allow documents, video, audio, presentations and VUDU other content to be instantaneously shared and manipulated www.vudu.com across any number of locations as if participants were in the 408-492-1010 same room. This year the company launched its sixth-gener- Key products and services: Movies-on-demand service ation platform that delivers telepresence over general-purpose Summary: The VUDU box, together with a TV and a high- networks, thereby simplifying acquisition, deployment and op- speed Internet connection, gives consumers access to more than erating costs. Teliris is privately held. 20,000 movies and TV shows on demand (with more than 2,000 titles in HD), as well as to the Pandora music service, without uControl the need for satellite or cable service or a computer. A recently www.ucontrol.com introduced wireless kit even eliminates the need for Ethernet 888-357-4214 cables. Customers purchase a standard or premium set-top box and rent or purchase movies individually, with no monthly sub- Key products and services: Home security, energy scription fee. Due to VUDU’s relationships with all the major management and home health monitoring U.S. motion picture studios and more than 25 independent and Summary: uControl is an open, technology-agnostic platform international distributors, new movies are available on the DVD for home security, monitoring and automation. It operates as a release date. The VUDU movie catalog is available as an iPhone stand-alone wireless security system or integrates with existing app, allowing consumers to rent or buy movies on the road and alarm systems by DSC, Honeywell, General Electric and Bosch, download them to the VUDU box. In July 2009, VUDU an- leveraging home-security services to accelerate the deployment nounced a second-generation service platform optimized for In- of energy management, home automation and next-generation ternet-capable smart TVs and said the service will be embedded services. The uControl TouchScreen coexists with preexisting in LG’s high-definition TV sets. All movies will be streaming sensors and communicates status over three redundant connec- only – no more downloads or local storage – and even HDX- tions: cellular, broadband and telephone lines. Customers can quality (true 1080p) movies will begin streaming immediately. Founded in 2004 and based in Santa Clara, Calif., VUDU is a control temperature and lighting on site with the TouchScreen privately owned company with 94 employees. BBP or remotely via Web and mobile portals that may include live video feeds. Customers include cable television, broadband and telephone companies that offer uControl as a new service to Broadband their customers. uControl, which was founded in 2005 and has Properties 18 employees, is based in Austin, Texas. Magazine Congratulates VisionAIR www.visionair.com 800-882-2108 For becoming a Gold Sponsor at the Key products and services: Public safety automation 2010 Broadband Properties Summit. Summary: VisionAIR’s public safety software solution allows For more information on Quanta Services, agency officials to manage the assets and activities associated visit www.quantaservices.com. with public safety and criminal justice services. The core func- You are cordially invited to come see tionality for VisionAIR’s Public Safety Suite includes comput- Quanta Services at the upcoming er-aided dispatch, law and fire records management, law and fire mobile data, inmate management, field-based reporting, geographic information systems, and Web-based data sharing. Customers include the City of Murfreesboro in Tennessee, Or- ange County in California, LaCrosse County in Wisconsin, Charlotte County in Florida, and Lake County in Illinois. In April 26 – 28, 2010 July 2009, VisionAIR announced a joint solution with Never- InterContinental Hotel – Dallas Addison, Texas fail to ensure that 911 dispatch centers can stay up and running and that operators and public safety officials have access The Leading Conference on Broadband Technologies and Services to critical information to respond to emergencies. The solution combined VisionAIR’s Public Safety Suite with Neverfail’s To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122. Continuous Availability technology. Founded in 1989, Vision- For other inquiries, call 877-588-1649, AIR is a privately held company with 100 employees located in or visit www.bbpmag.com. Castle Hayne, N.C.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 85 R e v e n u e - G e n e r at i n g A p p l i c at i o n s Capitalize on the IP Network With Video Surveillance Break-ins are on the rise, law enforcement is downsizing and businesses are cash-strapped. It all adds up to an opportunity for service providers to offer business security services over their broadband networks.

By Irit Gillath ■ Telco Systems/Vigilant

eightened awareness A service provider could perform day-to-day of security continues to push the growth monitoring either by creating its own security of video surveillance department to monitor the video or by working worldwide. As market Hintelligence firm ABI Research reported with a local or national security company that in April 2009, the video surveillance provides monitoring and management services. market has maintained a 10 percent growth rate despite the recession, with for higher security and are striving to im- Advanced compression techniques even more growth expected. ABI fore- prove labor efficiency and lower operat- have improved image quality while low- casts that the total video surveillance ing costs. Many businesses are also look- ering bandwidth requirements, thus re- market will be worth more than $41 bil- ing to replace aging analog systems with ducing the cost of the network needed to lion in 2014. new advanced systems. support IP cameras. Some of today’s so- The video surveillance market is re- lutions also allow businesses to get new cession-proof in part because recessions An Opportunity for and advanced services while continuing increase the need for surveillance. Cur- Service Providers to use their existing analog cameras, en- rently, law enforcement appears to be With the growth in bandwidth and the abling them to upgrade security without downsizing while crime is on the rise. In increased availability of broadband net- replacing entire infrastructures. February, a survey by the Police Execu- works, service providers can now offer Service providers may choose differ- tive Research Forum found that nearly their business customers services that ent business models according to their two of three police agencies were plan- will not only increase the effectiveness level of expertise in surveillance and ning budget cuts while 44 percent were of their surveillance but also save them their desired level of investment. For reporting increases in economy-related costs and staffing. Turnkey solutions can example, a service provider could per- crime, especially robberies, burglaries include storage and disaster recovery as form day-to-day (or more likely night- and thefts. well as day-to-day surveillance opera- to-night) monitoring either by creating While businesses need improved se- tions. This allows businesses to cut on- its own security department to monitor curity, their budgets have shrunk along site security personnel by as much as 50 the video or by working with a local or with the economy, and they are looking percent while helping law-enforcement national security company that provides to reduce costs related to their surveil- agencies respond faster and more accu- monitoring and management services. lance expenses. Businesses are reluctant rately based on better information about Service providers can use existing to invest in the infrastructure, software crime locations and identifying details salespeople to offer new services to their and personnel required to fulfill the need for the criminals. existing customers and, with very little

About the Author Irit Gillath is Vice President of Product Line Management for Telco Systems and Director for Business Development for Vigilant Tech- nology. Previously she worked for communications and technology companies including Qualcomm and NICE. You can reach her at [email protected]. To learn more about Vigilant’s video surveillance offering, see www.vglnt.com.

86 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 R e v e n u e - G e n e r at i n g A p p l i c at i o n s

training, can use their installation and looking to offer surveillance should video analysis and real-time alarms support teams to install cameras and choose a system that supports a cycle of triggered by predefined events. A other related equipment. practices constituting a complete physi- surveillance-by-exception capability As many of the deployed systems in cal security solution: reduces the need for personnel be- the market are old analog systems, some 1. Monitor and Detect: Also known cause a few guards effectively using surveillance systems offer support for as “surveillance by exception,” this decision-support and analytics tools highly effective hybrid analog/IP solu- function enables intelligent real-time can monitor multiple locations. tions that allow customers to keep their analog cameras while enjoying the many benefits of IP systems. By offering these services, providers can realize ongoing income streams for camera rental, bandwidth, storage and monitoring that far outweigh the cost of Cable Billing the hardware investment. When surveillance services are offered alongside other Billing & Provisioning services such as voice or Internet access, providers may also experience less cus- 800.882.7950 Over 300 Satisfied Operators tomer churn. www.glds.com Lowest Total Cost Solutions Surveillance 101 FTTH, Voice, Video & Data Today’s video surveillance systems al- Digital • VOD • VoIP low more than just viewing activity from Data • Hotel PPV Friendly, Expert Support multiple cameras. A service provider

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 87 R e v e n u e - G e n e r at i n g A p p l i c at i o n s

2. Analyze: Users should be able to easily define the events 4. Investigate: Video storage capabilities enable post-event that need to be handled. Automated searching of videos for investigation and creation of an evidence pack for investi- Making FTTx Easy & Cost Effective abnormalities allows users to make fast and efficient deci- gators, law-enforcement agencies or legal actions. sions or even define automated responses. Using megapixel Elements of Surveillance Systems cameras with superior image quality enables faster and A good video surveillance solution that allows fast, simple de- more accurate analysis. ployment and enhanced services will include several elements: 3. React: Reactions to events will vary with the type of event Cameras: Many companies sell IP cameras, but not all and the type of customer. They may include dispatching cameras are born equal. The quality of the video, the ability law-enforcement or security personnel to the location, com- to support a high frame rate and high resolutions (megapixel municating with the intruder via bidirectional audio or giv- cameras) and the ability to support efficient compression meth- ing security personnel or law-enforcement agents remote ods like H.264 varies dramatically among vendors. Many good access to the video over low-bandwidth links. analog cameras are already deployed in the field, and a good solution will allow them to be integrated into the system. The solution then must include encoders that will permit analog information to be carried over the IP network. Recording devices: DVRs (digital video recorders) and NVRs (network video recorders) record video in digital format onto a local disk drive or network array storage. While a DVR digitally compresses records from analog cameras and must be cabled directly to those cameras, an NVR records already- compressed digital video streams from the IP network, allowing IP devices to be distributed in the network. Virtual video matrix: This element is located in the control center where the sites are monitored. It provides the control- room operator with sophisticated abilities to manage complex ™ surveillance tasks and multiple simultaneous incidents using Future Access Fiber Distribution Hub (FDH) predefined video sequences, tours and procedures. Because operators are in many cases at the low end of the salary ladder, AFL’s uniquely designed Fiber Distribution Hub offers scalability, flexibility and the interface should be simple enough to enable personnel to modularity. Additionally, the design is craft-friendly supporting both low and high perform advanced tasks with very little training. Content analysis: To help find the needle in the “video density applications with intuitive cable routing in any environment. haystack,” some solutions include an intelligent video content analysis capability that effectively detects, classifies and tracks The Leading Conference on video content in order to provide real-time alerts and automatic analysis according to predefined rules and scenarios. Broadband Technologies and Services Remote viewers: In order for business owners and law-enforcement agencies to watch the video without having to travel April 26 – 28, 2010 to the control center, a remote-viewer application that supports InterContinental Hotel – Dallas surveillance over large geographical areas using low-bandwidth connections (as low as 128 Kbps with some systems) is needed. Addison, Texas Investigation tools: Once an incident is complete, service providers need the ability to query, investigate and collect the different videos in order to assemble a complete case report for “This was an excellent opportunity the customer and law-enforcement agencies. For the video to be used as evidence in court, it must have a digital watermark to catch up on what’s new and to ensure that it has not been tampered with. Finally, some surveillance systems provide interfaces to successful in broadband.” complementary, off-the-shelf solutions such as access control Splitter Modules utilize advanced Open fiber management routing Heavy duty construction bend insensitive fiber allows for craft-friendly, intuitive fiber routing for long-term durability and protection against alarms or dry contacts for monitoring entrance points. – John Huggins, Managing Partner offers a compact module design, minimizing minimizing turn up time. environmental challenges. Technology Alliance LLC Summary any potential signal loss. Video surveillance allows service providers to capitalize on their existing networks and offer new solutions to their busi- To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122. ness customers. Offering surveillance services alongside such services as voice or Internet access gives providers an oppor- For other inquiries, call 877-588-1649, or visit www.bbpmag.com. tunity to improve customer experience while decreasing customer churn.

88 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 1.800.235.3423 AFLtele.com/go/FDH Making FTTx Easy & Cost Effective

Future Access™ Fiber Distribution Hub (FDH) AFL’s uniquely designed Fiber Distribution Hub offers scalability, flexibility and modularity. Additionally, the design is craft-friendly supporting both low and high density applications with intuitive cable routing in any environment.

Splitter Modules utilize advanced Open fiber management routing Heavy duty construction bend insensitive fiber allows for craft-friendly, intuitive fiber routing for long-term durability and protection against offers a compact module design, minimizing minimizing turn up time. environmental challenges. any potential signal loss.

1.800.235.3423 AFLtele.com/go/FDH INDEPENDENT TELCOS ComSouth Deploys FTTH The Neighborly Way There’s a lot to learn when you begin deploying fiber in the first mile. It’s helpful to have a supplier that knows the ropes – or, even better, one that invented some of the ropes.

By Tony Nieves ■ AFL Telecommunications and Charles Patton ■ ComSouth

or most of the 20th century, copper networks provided all the ser- ComSouth determined to use established Fvices that telephone companies’ subscribers needed. Of course, most of best practices when installing its fiber-to-the- this demand simply involved talking home network. If the outside-plant staff to acquaintances, friends and neighbors over Plain Old Telephone Service had to learn by trial and error, they (POTS). Today’s new methods of communication require more than just a ran the risk of making the transition to copper network. fiber prohibitively expensive. In the last decade, fiber-to-the-home (FTTH) technology has proven to be the best method of providing multiple motto is “neighbors serving neighbors” the company would spend more money communication services to a commu- and its fiber distributed network allows than necessary. nity. Deploying FTTH can be a chal- the company to provide high-quality There is always a learning curve for lenging undertaking. Because it’s still products and services in a friendly and new types of OSP products. How can relatively new, fiber in the first mile of cost-effective manner. a company quickly obtain this knowl- a telecommunications network is not as However, living up to this motto edge? From good suppliers. Many sup- well understood as a traditional copper can be difficult in the early stages of pliers were willing to sell ComSouth network. However, as FTTH prolifer- deployment. One major objective for products for its OSP needs, but only by ates throughout the country, it’s exciting ComSouth was to use established best asking many questions and evaluating to see how easily one can deploy fiber in practices rather than learning by experi- a lot of products was the company able the outside-plant (OSP) environment. mentation. Although the outside-plant to pick and choose the ones that would The experience of ComSouth provides a staff had plenty of experience working be appropriate. good example. with copper, fiber seemed like “un- charted waters” to them. Deployment Expertise From a Neighbors Serving Neighbors errors could increase the cost of the tran- Neighboring Supplier Located in Hawkinsville, Ga., ap- sition from copper to fiber, especially be- Deploying a distributed split architec- proximately 125 miles south of At- cause the equipment and products used ture, ComSouth chose fiber distribution lanta, ComSouth provides advanced in FTTH networks are more expensive hub (FDH) cabinets from AFL Tele- communications services throughout than those used in copper networks. If communications. FDH cabinets pas- its 240-square-mile region, serving ap- those products were not used properly, sively split and distribute fiber from the proximately 8,000 subscribers. Over the years, its technology has ranged from copper twisted-pair networks to hybrid About the Authors fiber/coax networks to new FTTH net- Tony Nieves is a product manager for AFL Telecommunications, a provider of fiber works – now the preferred method of optic products, engineering expertise and integration services to telecommunications providing advanced communication network operators. Charles Patton is the outside-plant manager for ComSouth. services the neighborly way. ComSouth’s

90 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 INDEPENDENT TELCOS

OSP environment, experts said fiber needed to be spliced inside an air-conditioned van or trailer. Although working in air-conditioned vans was pleasant for technicians, deployment cost increased dramatically because new work vehicles had to be purchased. Specially designed aerial fiber closures made air-conditioned vans unnecessary, and this was one reason ComSouth chose AFL for aerial splicing products. AFL pioneered free-breathing aerial splice closures in the mid-1990s when fiber was in its early stages of mass deployment. The closures were designed for low cost, and also made it easy for the technician to access and splice fibers while in a bucket truck 18 feet in the air. AFL shared this knowledge with ComSouth, allowing technicians like Morris to quickly and easily deploy fiber Aerial taut sheath splicing gives ComSouth a low-cost and flexible edge for network deployment. throughout their network. main feeder network to the subscriber’s residence. After trying and evaluating a Free-breathing aerial splice closures made it handful of competing products, Com- South chose AFL’s FDH cabinet solu- easy for ComSouth technicians to access and tion due to its simplicity. Being able splice fibers while they were in bucket trucks, to easily see and dress the fiber pigtails from the optical splitter modules made 18 feet up in the air – just as they were used the selection very easy. Working with a neighboring supplier helped too – AFL, to doing with copper. which is headquartered in South Caro- lina, was able to provide the needed “AFL was key in its support not support and training prior to the first only with the splicing equipment, but installation. also with the methods and procedures In addition, by working with AFL, needed to successfully splice in new ComSouth was able to learn many of cables,” reports Morris. ComSouth also the techniques of handling and splicing was able to take advantage of taut sheath fiber. Reggie Morris, a ComSouth fiber splicing methods, which allow crews to technician with 16 years of OSP experi- easily add drops in unplanned areas. For ence, recalls one lesson he learned from ComSouth, taut sheath splicing tech- AFL: “Fiber doesn’t have to be handled niques significantly lower costs and add so gently; it’s not as fragile as people flexibility for network drops. think.” Working with fiber required new Today, ComSouth is equipped with techniques, but it didn’t require “walk- a fiber network that equals the Regional ing on eggshells,” Morris says. Bell Operating Companies’ networks in ComSouth also relied onAFL to pro- terms of capabilities, providing not only vide guidance for deployment methods, voice services but also HD video and such as aerial splicing. In traditional high-speed data. This allows ComSouth copper networks, the normal practice to provide its neighbors state-of-the-art was to splice copper pairs together in communications services and prepare the air using a bucket truck. However, ComSouth chose the AFL Fiber Distribution the community for the future of com- when fiber was first introduced in the Hub for its fiber management simplicity. munications. BBP

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 91 Technology Improving Micro-Trenching: The Vision Becomes Reality A vision for less disruptive, less expensive and faster trenching becomes a reality when industry leaders Quanta Services and Ditch Witch team up to create a new sub-inch micro-trenching process.

By Kenneth W. Trawick ■ Quanta Services

rom the overhead telephone lines When micro-trenching entered the market, of the early days to today’s com- not everyone was convinced it was a magic fix. Fplex, multiservice underground networks, service providers have worked Some concerns proved justified, others did not. to meet customer demand through efficient deployment practices. As telecom technologies advance, so must the meth- fiber deployments to be completed more a single machine could cleanly cut and ods by which they are installed and de- quickly, increasing the likelihood for vacuum the sub-inch-wide trench in one livered to end users. Increasingly, service meeting tight time constraints. pass, reducing the number of workers – providers rely on contractors to drive and thus the budget – needed for a job. this process advancement. Challenges to Overcome “In addition to a trencher, we needed To compete with triple-play service When micro-trenching entered the a better solution for backfill,” Miller offerings and 4G networks, service pro- market, however, not everyone was con- says. Materials used for backfill are viders need to push fiber deeper into vinced that it was a magic fix. Some de- prone to shrinkage and consolidation their networks and to more homes. But ployers were worried shallow trenches as they harden, requiring more asphalt with their capital expenditures curtailed wouldn’t protect fiber networks from sealer and increasing project costs. in a struggling economy, providers are water damage or compression from traf- desperate for innovative ways to install fic. Others feared the networks would Collaborating With an fiber more efficiently, more economi- be difficult to manage and prone to van- Industry Leader cally and with superior results. dalism. Although these concerns have Quanta turned to long-time equipment The latest development to stir up a proved unjustified, micro-trenching is supplier Ditch Witch to collaborate on buzz in fiber network deployments is not a perfect science – yet. a new, more economical micro-trench- micro-trenching. While narrow trenching is nothing new to the marketplace, Micro-trenching started to evolve ing solution. This manufacturer has micro-trenching, an emerging technol- when Dan Miller, vice president of tele- revolutionized the trenching industry ogy, allows trenches to be cut less than com operations for Quanta Services, more than once since designing the first an inch wide and no more than 12 began incorporating micro-trenching mechanized compact service line tren- inches deep. The result is a faster, more applications into the company’s telecom cher in the early 20th century, and, ac- efficient, cheaper way to install fiber. service offerings. “I became convinced cording to Kevin Smith, product plan- Broadband service providers, that, with the right partners to collabo- ning manager for Ditch Witch, it now whether they are large telcos, cable rate on this initiative, we could create a saw another opportunity to do so. companies or government entities, ben- more effective, more efficient and more “When we received the call from efit from this quick-moving deployment economical way to micro-trench,” says Dan, our team was in the early stages methodology. Permitting authorities are Miller. He envisioned a process in whch of developing a micro-trench product also drawn to micro-trenching because sub-inch trenches are cut in existing rights-of-way and above existing utili- About the Author ties, thus avoiding utility service inter- Kenneth W. Trawick is president of telecommunications operations for Quanta Ser- ruption and minimizing city street dis- vices. You can reach him at 713-985-6466. ruption. Streamlined permitting enables

92 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Technology

Using Quanta’s specifications for its micro-trenching needs, Konczak engi- Street Surface neered an environmentally safe grout that, when mixed with water, becomes Asphalt Sealer the consistency of milk. A two-person crew then fills the trench with grout using a simple mixer and wand. The flu- idity of the grout allows it to surround the cable track without jeopardizing the integrity of the fiber conduit. In less than 12 hours, the grout becomes structurally sound and asphalt sealer can be applied. Because Micro Trench SuperGrout does not shrink, the amount of asphalt sealer needed is significantly decreased, reducing the cost per foot. Micro Trench SuperGrout – a product exclusive to Quanta Services – also eliminates the possibility that fiber networks in shallow trenches will become exposed due to erosion and weathering. Although Konczak’s grout is easier to remove than the roadways in which it will lie, it is immune to erosion and will keep fiber networks protected. Bringing the Solution to Market With Quanta’s experienced crews putting the Ditch Witch equipment and Micro Trench SuperGrout to test in the field, the pieces all came together to form a complete solution that Quanta set out to develop for its customers. The new and improved version of micro-trenching not only eliminates the concerns associated with its predecessors but also costs less. Crews can be reduced to one-third of the requirement for a Quanta Services’ micro-trench solution uses the Ditch Witch Micro-Trencher to cut a trench less traditional trenching product, project than 1 inch wide and no deeper than 1 foot. The trench is sealed with a custom-made, environmen- timelines are cut in half and costs are tally safe grout immune to the erosion and weathering common to other backfill solutions. reduced by up to 75 percent compared with other solutions on the market. to expand Ditch Witch’s product line create a piece of equipment that could The bottom line for service providers of narrow-trench solutions,” says Smith. cleanly cut and vacuum a trench in the and permitting authorities: Fiber deploy- Ditch Witch had an existing product same pass to exact width and depth ments can move forward quickly enough line of compact trenchers, but none that specifications using patented Ditch to qualify for broadband-stimulus fund- cut in the sub-inch specs that micro- Witch technology. ing, fulfill continued customer demand trenching demands. No supplier in the and meet aggressive deployment sched- Micro-Trench SuperGrout ules, even in a time that demands more marketplace offered a single piece of To solve the challenges of micro-trench efficient use of capital resources. The equipment that cut with precision and backfill, Quanta turned to Jeff Konczak, result is a micro-trench solution per- cleaned a trench in one pass. a cement chemist and founder of Super- formed in a manner that minimizes risk Taking Quanta’s need for a turn- Grout, who had previously worked with to other underground utilities and meets key micro-trench solution into consid- Ditch Witch to create a geothermal or exceeds high pavement-integrity stan- eration, Smith and his team worked to borehole solution. dards. BBP

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 93 Technology Service Providers Go Green With Fiber Reducing energy usage is a critical goal for network builders. But what’s the right way to measure energy efficiency?

By Masha Zager ■ Broadband Properties

s energy costs consume ever higher proportions of telecom Large telecom operators are making energy Abudgets – as much as 50 percent in some cases – operators are looking efficiency an important criterion in their for new ways to operate more energy- selection of new equipment – and driving efficiently. For example, Verizon now uses fuel cells to power equipment in the the development of a new generation of field and it is experimenting with geothermal heating and cooling facilities to low-power network components. test the value of tapping the earth’s con- stant temperature. More significantly, Verizon man- ment can provide subscriber services. models perform impressively in compar- dated that all network equipment pur- The company says the new metrics are ison with competitive offerings, based chased after January 1, 2009, must be at more closely related to the way service on independent testing – although one least 20 percent more efficient than prior providers monetize their business and competitor, Alcatel-Lucent, says the technologies. Verizon uses tracking soft- plan infrastructure investments. comparisons made incorrect assump- ware to calculate consumption and car- Since the 2008 launch of its ambi- tions about its equipment. bon equivalents for the energy that the tious five-year program to reduce carbon Glen Hunt, principal analyst at Cur- new equipment saves. In the past few emissions, Ericsson has focused its ef- rent Analysis, calls Ericsson’s metrics years, power-saving requirements have forts primarily on its IP edge and metro “more relevant and practical,” and says become standard features of RFPs is- Ethernet platforms. Baher says, “The he anticipates traction from the carrier sued by most large telecom providers. edge of the network is typically where community and standards bodies. packets are aligned from the subscriber One such standards body, the Alli- Watts per What? perspective. Operators monetize traffic ance for Telecommunications Industry When network operators issue RFPs at the edge of the network. … Capac- Solutions (ATIS), has taken an approach requesting energy-efficient equipment, ity planning at the edge is based on the similar to Ericsson’s in developing its they typically define efficiency in terms number of subscribers and the services standards for telecommunication equip- of energy consumption per port. Some delivered. The business assumptions and ment energy efficiency. ATIS’ standards equipment vendors argue this measure is network assumptions are predicated on introduce the Telecommunications En- too simplistic. Jeff Baher, senior director subscribers and services, so we represent ergy Efficiency Ratio (TEER) as a mea- of product marketing at Ericsson, com- our platforms in those terms.” sure of network-element efficiency. The pares per-port consumption to a car’s gas Measured in terms of power con- standards, which are specific to equip- mileage. A Prius may get more miles to sumption required to support 256,000 ment type, network location and clas- the gallon than a minivan, but a carpool- subscribers, Ericsson’s new equipment sification, quantify a network compo- ing parent taking six children to school will use less gas with the minivan. Ericsson is promoting alternative About the Author metrics, such as energy consumption Masha Zager is the editor of Broadband Properties. You can reach her at masha@ per circuit and per subscriber, which broadbandproperties.com. measure how efficiently network equip-

94 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Technology nent’s ratio of work performed to energy consumed. But even low-power network components The Role of Network won’t save enough energy to meet future Architecture Other vendors, such as ADVA Optical demands. To deliver more bandwidth without Networking, argue that the energy efficiency of specific equipment – however using more energy, operators must rethink it is measured – should not be the opera- their network architectures. tor’s primary concern. Because the efficiency of a component depends on how the network is set up, predicting its real- ings. Verizon’s GPON equipment con- residential and backhaul networks to world performance is not always possi- sumes only 38 percent of the electric be merged into a single network. Rather ble. Jim Theodoras, director of technical power that access equipment for copper than operating three separate networks marketing for ADVA, says that answer- networks consumes, according to Graff. for three different functions, carriers ing RFPs for energy-efficient equipment Other network operators transition- can operate a single infrastructure. “If can be difficult without an understanding to PON have also identified energy you use an Ethernet demarcation that ing of the network design. savings. In our July/August issue, Tom lets you tag packets, you can combine According to Theodoras, changing Anderson of Alloptic wrote about an All- everything, and you know where it came the network architecture can be more optic client that upgraded a section of its effective than changing specific pieces from so you can account for billing. It hybrid fiber/cable (HFC) network to all of equipment when it comes to reducing saves you more power than having dif- fiber, using RFoG technology, and re- power consumption. “You may have pow- ferent infrastructures,” Theodoras says. duced its power purchases by more than er-hungry boxes, but if you need fewer In general, Theodoras adds, proces- 95 percent as a result. of them, you can do better,” he points sing is more energy-efficient at lower Part of this savings was simply a out. For this reason, longer-distance network layers. Layer 3 (IP and similar transfer of costs to retail customers, who technologies on fiber optic long-haul protocols) has more overhead than Layer had to pay for the electricity that pow- links save power. 2 (Ethernet and similar protocols). To Operators can also save power in ered the micronodes at their premises. continue expanding subscriber band- transport networks by reducing the However, Anderson’s colleague Julian width without running out of power, number of conversions from optical to Thomas calculated that, even taking operators should drive more processing electrical signals and back again. “The customers’ expenditures into account, to Layer 2 equipment. Contrary to the most power-intensive task at any node fiber to the premises saves power in received wisdom of only a few years is conversion,” Theodoras says. So nodes comparison with HFC networks that ago, operators should avoid using IP in with wavelength-selective switching reserve fewer than 500 to 750 customers the first mile and at the edge and use it configurable optical add-drop multiplex- per node. (HFC networks must reduce only at the point where Internet access ers (WSS-ROADMs), which pass most the number of customers per node to is needed. “Most phone calls and server well below 500 in order to deliver ad- optical signals through without convert- backups don’t have to touch the cloud,” vanced services such as high-definition ing them, consume far less energy than Theodoras says. “So you can concentrate video channels and high-bandwidth In- nodes with routers, cross-connect mod- most of the Layer 3 cloud in efficient ternet access.) ules or other types of equipment that data centers using hydroelectric power.” convert all the signals passing through. WDM-PON – An Efficient Of course, transitioning to energy- PON Saves Power Network Architecture efficient network architectures is even In the access network, reducing the num- The more aggregation layers are elimi- more difficult than transitioning to ber of aggregation layers saves power be- nated, the greater the power savings. The energy-efficient network components. cause every layer requires power-hungry ultimate layer compression will probably Carriers building all-new networks can equipment. A passive optical network come from wavelength-division-multi- choose efficient network architectures, (PON), which does not require powered plexing PON (WDM-PON). WDM- but in overbuilds their range of options equipment in the field, uses less power PON eliminates more layers than is typically limited. Some operators are than a fiber-to-the-curb network even GPON because the function that the making the effort, however; according though it may provide more bandwidth optical line terminal performs in GPON to Theodoras, one European carrier has to subscribers. is no longer required in a WDM-PON set a goal of eliminating 85 percent of Chuck Graff, Verizon’s director of architecture; in effect, local exchanges its local exchanges. But it won't happen corporate and network technology, says can be eliminated altogether. overnight. “It will be a slow process to Verizon’s fiber-to-the-home network is WDM-PON collapses networks gradually migrate to more efficient - ar responsible for enormous energy sav- even further by permitting business, chitectures,” he says. BBP

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 95 BROADBAND PROPERTIES Marketplace

To reserve space in this section and LEVERAGE the power of your advertising via print, digital, and multimedia exposure in the global market, contact Irene Prescott at 316-733-9122 or email [email protected].

Upgrade Your FTTH Proposal! Connected Communities

They play. You win. OFFER AT&T CONNECTED COMMUNITIES, and your tenants get a full range of entertainment options, superior voice and internet connectivity, while you earn a little extra for yourself. Visit att.com/communities to find out how to give, receive, and Stretch. Data and analysis from hundreds of projects to support BIP/BTOP proposal claims about local community impact, take-rates, and more!

© 2009 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T www.RVALLC. c o m affiliated companies. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.

One company has more Client / AT&T Prod. Manager / Cheryl Sparks Ad# / 6252-V1 Traffic / Sherri Walton U.S. FTTP customers than Title / “Apartment” Digital Artist / Evan Willnow Media / 4-Color Program Ad Art Director / Leslie Schad all other vendors combined. Size / 3.35" x 2.75" Copywriter / Spencer Campbell Acct Manager / Jacqueline Bodet Pub / BroadbandAEG Properties designs Dateand Prepared builds / 08/20/2009 all types of Marketplace 264 fiber optic networks from Fiber to the

All other vendors 159 Premises to SmartGrid to WAN and

0 50 100 150 200 250 300 INET deployments. We would like to (Broadband Properties, March 2009) be your design/build partner. Innovation. Experience. Service. 706-654-2298 www.calix.com (877) 766-3500 [email protected]

Get turned on to AMT for the best in broadband electronics equipment Your FTTH Resource

We’re the only equipment source www.AFLtele.com you’ll need. 1.800.235.3423

www.amt.com 888.293.5856

96 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 BROADBAND PROPERTIES Marketplace

Verizon FiOS: Top-rated broadband service in America. Period.

Find out if FiOS is available for your multifamily community. Contact Verizon Enhanced Communities 866.638.6066 www.verizon.com/communities Single Family | Multiple Dwelling Unit | Business 1.800.366.3891 | www.adc.com/carrier Verizon FiOS services not available in all areas. ©2009 Verizon.

Connecting the fibers of the world... ®

Hiawatha Broadband Communications Inc. builds fiber-to-the-premise networks and provides voice, video and data services to rural American communities. A Broadband Properties top 100 broadband company. www.hbci.com

From design to deployment...

Through its Total Access ProgramSM (TAP), Corning Connected Everyone benefits when Community™ (CCC) and FTTxpert® Program, Corning Cable you’re wired for DIRECTV. Systems offers seminars,extended warranties,online technical assistance and hands-on training to support every aspect of an Whether you’re a property owner or FTTH deployment.Whether you are a contractor,service provider a tenant, find out why over 50 million or consultant, Corning Cable Systems has a program for you. Americans enjoy DIRECTV every day! www.corning.com/cablesystems/ftthprograms

® 888-342-7288. FTProgTxperam rt

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 97 BROADBAND PROPERTIES Marketplace

Providing the industry’s leading Windows-based billing, subscriber management, Building broadband and provisioning solutions. networks, one community at a time.

800-882-7950 cnxntech.com 760-602-1900 www.glds.com • [email protected] 919-535-7329

THINK FORWARD. .

Let Greenfield Communications using the technology of Alcatel-Lucent and DirecTV bring a full suite of communication services to your property including Telephone, High-speed Data and HD cable TV.

949-248-8898 www.egreenfield.com

98 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Don’t Miss This Event! Register Today

Touch the Technology

SCTE Cable-Tec Expo® taps into the latest in engineering and operational solutions, technical developments and applications in one cost-effective setting.

Headline features this year include: • A hands-on, technology-focused exhibit hall • A variety of technical workshops focusing on the October 28-30 “Extensible Competitive Fiber Network” • Invaluable networking opportunities Colorado • The ever popular International Cable-Tec Games Convention Center NEW—Explore energy management alternatives in the Green Pavilion. Denver, CO From engineers, executives and field technicians to sales and Attending a Cable marketing professionals, all cable technology experts can discover Connection-Fall event? and learn first-hand about the latest in cable technology, products Don’t miss your chance to touch and services. the technology.

A pArt OF: RegisteR online today! Register by October 16 and SAVE more than $100 www.scte.org Ad Index Calendar

Advertiser Page Website September 27 – Oct 1 ADC 5, 97 www.graybar.com/adc FTTH Conference Adtran 41 www.adtran.com/stimulus George R Brown Convention Center Advanced Media Technologies 29, 96 www.amt.com Houston, TX AFL Telecommunications 3, 89, 96 www.afltele.com 613-226-9988 AT&T Inside Back Cover, 96 www.att.com/communities www.ftthconference.com Atlantic Engineering Group 96 www.atlantic-engineering.com Blonder Tongue Laboratory 98 www.blondertongue.com 30 – Oct 1 Broadband Properties Magazine 73, 81 www.bbpmag.com Home PNA Summit Broadband Properties 42, 46, 50a–50h, 51, 65, www.bbpmag.com Hilton Americas – Houston Summit 2010 71, 76, 80, 83, 85, 88, 100 Houston, TX Calix 1, 96 www.calix.com 240-482-8130 Charles Industries 57 www.charlesindustries.com www.homepnasummit.com Connexion Technologies 15, 98 www.cnxtech.com October Corning Cable Systems Back Cover, 97 www.corning.com/cablesystems/ 11 – 14 ftthprograms Comptel Plus Design Nine 98 www.designnine.com Orlando World Center Marriott DIRECTV 97 www.directv.com Orlando, FL General Machine Products (GMP) 25 www.GMPtools.com 202-296-6650 Georgia Telecom Supply 77 www.gatelsupply.com www.comptel.org Great Lakes Data 87, 98 www.cablebilling.com Greenfield Communications 98 www.egreenfield.com 21 – 23 Hiawatha Broadband Communications 97 www.hbci.com Supercomm 2009 Hitachi 13 www.hitel.com McCormick Place Montclair Fiber Optics 98 www.montclairfiber.com Chicago, IL Multicom, Inc. 34, 97 www.multicominc.com 203-840-4800 OFS 7 www.ofsoptics.com www.supercomm2009.com Quanta Services 11 www.quantaservices.com 25 – 27 RVA, LLC 36, 96 www.rvallc.com CTAM 2009 Seikoh Giken 49 www.seikohgiken.com Denver Convention Center SCTE 99 www.scte.org Denver, CO SuperComm 2009 67 www.supercomm2009.com www.ctamconferences.com Suttle 9 www.suttlesoho.com 28 -30 Telco TV 47 www.telcotvonline.com SCTE Thermo Bond 88 www.thermobond.com Colorado Convention Center Verizon Enhanced Communities Inside Front Cover, 97 www.verizon.com/communities Denver, CO Walker & Associates 43 www.walkerfirst.com 800-823-1542 Wiley Rein, LLP 55 www.wileyrein.com/broadband_ www.scte.org stimulus November 8 – 10 NMHC MARK YOUR JW Marriott Desert Ridge Resort & Spa Phoenix, AZ CALENDAR 202-974-2300 The Leading Conference on Broadband Technologies and Services www.nmhc.org 10 – 12 April 26 – 28, 2010 TelcoTV 09 InterContinental Hotel – Dallas Orange County Convention Center Addison, Texas Orlando, FL 800-441-8826 “… our experience at the show this year was tremendous! You and your team did a great job recruiting www.lightreading.com top notch attendees during a tumultuous market. My sales team set meetings with key retrofit targets and managed to engage potential future developer partners of which we were previously unaware.” April 2010 – Carter Steg, Executive Vice President, 26 – 29 Corporate Sales and Marketing, Connexion Technologies Broadband Properties Summit To Exhibit or Sponsor, contact: Irene Prescott at InterContinental Hotel – Dallas [email protected], or call 316-733-9122 Addison, Texas For other inquiries, call 877-588-1649, or visit www.bbpmag.com 877-588-1649 • www.bbpmag.com

100 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Connected Communities

How they use it is up to them. How you profit is up to you.

OFFER AT&T CONNECTED COMMUNITIES,2 and your tenants get to customize their ideal mix of voice and Internet connectivity, with superior options that include U-Verse TV solutions and complimentary access at thousands of Wi-Fi locations. And you’ll profit from our competitive commissions program. Visit att.com/communities to find out how offering greater flexibility can also flex your income. Stretch.

att.com/communities

Watches sports. Blogs about sports. All at the same time.

Out for coffee now, recording shows for later.

Runs her business from her PDA.

© 2009©IntellectualAT&T Property.Allrights reserved.logotheAT&Tand otherall AT&T, marks AT&T contained herein are trademarks of AT&T IntellectualSubsidiaries Property and affiliatesand/or of AT&TAT&T Inc. affiliated provide products companies. and services under the AT&T brand.

6252-D1_Apartment_8.375x10.875.indd 1 8/13/09 10:46:51 AM

Client / AT&T Pubs / Big Builder Prod. Manager / Cheryl Sparks Ad# / 6252-D1 Multi Family Executive Traffic / Sherri Walton Title / Apartment Apartment Finance Today Digital Artist / Robb Blackwell Media / 4-Color Ad Units Art Director / Valerie Tirella Size / 8.375" x 10.875" largest trim Broadband Properties Copywriter / Kay Cochran 7.875" x 10.5" smallest trim Florida Community Association Acct Manager / Jacqueline Bodet 8.625" x 11.125" bleed Journal Date Prepared / 08/12/2009 7" x 10" live EV-02760_EcoStimulus:Final 7/8/09 2:53 PM Page 1

Prescription for Relief

$7.2 billion can create a lot of broadband developments but also a lot of questions and headaches.

What is a NOFA? How do you define “broadband”? Who can help me with network design? What should be the focus of my application for funds?

When your head starts throbbing and your stress levels rise, let us help. Corning Cable Systems can ease your discomfort by providing overview information on program requirements, RUS product listings and design support.

For quick relief, contact Dr. Deutsch today. [email protected]