Social Monitoring Report
Semi-Annual Internal Monitoring Report December 2018
Period: June 2018 – November 2018
PAK: Peshawar Sustainable Bus Rapid Transit Corridor Project
Prepared by the Peshawar Development Authority for the Islamic Republic of Pakistan and the Asian Development Bank.
This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature.
In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
Peshawar Development Authority Government of Khyber Pakhtunkhwa
Peshawar Sustainable Bus Rapid Transit Corridor Project Second Semi-Annual Monitoring Report (Internal)
(June-Nov 2018)
Second Semi-Annual Monitoring Report (Internal) ______
Project Number: 3543
(June-Nov 2018)
3543 PAK: Peshawar Sustainable Bus Rapid Transit Corridor Project
This report has been submitted to ADB by the Peshawar Development Authority and is made publicly available in accordance with ADB’s Public Communications Policy (2011). It does not necessarily reflect the views of ADB.
This Internal monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
3543-PAK: Peshawar Sustainable Bus Rapid Transit Corridor Project
(June – November 2018)
Second Semi-Annual Monitoring Report (Internal) For the Implementation of Land Acquisition and Resettlement Plan, Resettlement Plans of Reach 1, 2 & 3
Prepared by: Project Management Construction Supervision Consultant-PMCSC for Peshawar Development Authority (PDA) – the Project Executing Agency for Peshawar Bus Rapid Transit (BRT) Project, Peshawar, Khyber Pakhtunkhwa.
Table of Contents
I. Executive Summary ...... 5 A. Project Description ...... 5 B. Summary of Land Acquisition Impacts Status of compensation payment-Reach1 ...... 5 C. Summary of Land Acquisition Impacts Status of compensation payment-Reach2 ...... 6 D. Summary of Land Acquisition Impacts Status of compensation payment-Reach3 ...... 6 E. Overall cost of LARP Implementation ...... 6 II. Introduction ...... 7 A. Project Background and Description ...... 7 B. Introduction and Purpose of internal Monitoring Report (IMR) ...... 8 Introduction ...... 8 Scope in LARP Implementation ...... 8 III. Methodology And Approach ...... 10 A. Approach Followed ...... 10 Review of Project Documents ...... 10 Data Collection and Analysis ...... 10 Consultation with Key Stakeholders ...... 11 IV. Institutionalisaion of LARP/RP Implementation Process ...... 12 A. Institutional Roles and Responsibilities ...... 12 V. Progress on LARP/RP Implementation ...... 14 A. LARP/RP Review, Endorsement and Implementation ...... 14 Sr. No...... 14 LARP Impacts ...... 14 Scope and Processes ...... 14 Current Status ...... 14 Action by ...... 14 B. Disbursement of compensation payments to DPs ...... 18 Compensation payments for affected Assets ...... 18 Preparation of Claim Forms and Payment Vouchers ...... 19 C. Project Impacts and Compensation Disbursement ...... 19 Status of Reach 1 LARP Implementation: ...... 19 D. Land Acquisition Impacts and Compensation Payment ...... 20 E. Payment of Residual Land ...... 20 F. Payment of Affected Crops ...... 21 G. Payment of Affected Trees ...... 21 H. Payment of Affected Building Structures ...... 21 I. Payment for Resettlement and Rehabilitation Assistance ...... 21 J. Reach 2 Implementation Status ...... 23 Payment for Allowances ...... 23 K. Reach 3 Implementation Status ...... 24 Payment for Allowances ...... 24 L. Action Plan for the Compensation Payment to Unpaid DPs of Reach 1 ...... 24 VI. Consultation, Participation and Information Disclosure ...... 25 A. Stakeholder Consultation and Participation ...... 25 B. Information Disclosure ...... 26 C. Status of Grievances Launched and Resolved ...... 26 Grievance Redress Mechanism ...... 26 D. Grievance Status...... 26 VII. Social Implementation Plan ...... 35 A. Introduction ...... 35 VIII. Gender Action Plan Implementation ...... 39 A. Introduction ...... 39
1 B. Progress on GAD Implementation ...... 39 C. Gender Case Studies of women DPs ...... 40 IX. CONCLUSIONS AND RECOMMENDATIONS ...... 45 A. Conclusions ...... 45 B. Recommendations ...... 45
List of Figures Figure 1: Location Map of the Project Area ...... 7 List of Tables Table 1: Status of LAR Related Documents ...... 14 Table 2: Progress on LARP/RP implementation ...... 14 Table 3: Summary of compensation payment and R&R Assistance ...... 17 Table 4: Overall Summary Status of Implementation of LARP, Reach 1 ...... 20 Table 5: Payment of Affected Land, Crops and Trees as of 30 May 2018 ...... 20 Table 6: Type of Structures and Compensation Payment ...... 21 Table 7: Overall R&R Assistance Payment to DPs ...... 22 Table 8: Status of Payment to Vulnerable DPs, Reach 1 ...... 23 Table 9: Overall R&R Assistance Payment to DPs ...... 23 Table 10: Status of Payment to Vulnerable DPs, Reach 2 ...... 24 Table 11: Overall R&R Assistance Payment to DPs ...... 24 Table 12: Status of Payment to Vulnerable DPs, Reach 3 ...... 24 Table 13: Action Plan for the Remaining DPs for Compensation and R&R Payment ...... 25 Table 14: Grievance Status Report ...... 26 Table 15: Log of Critical Grievances ...... 28 Table 16: Target and achievements of social component ...... 35 List of Annexes Annex 1: Notification of LARP Implementation Committee ...... 47 Annex 2: Notification of Resettlement Assistance Disbursement Committee ...... 49 Annex 3: Notification of Grievance Redressal Committee ...... 51 Annex 4: Notification of LARP Implementation Committee Meeting ...... 53 Annex 5: Notification of Reach Wise Focal Persons for the First Tier GRM ...... 54 Annex 6: Linear Map of Reach – 1, 2 &3 ...... 56 Annex 7: Consultations with Key Stakeholders ...... 58 Annex 8:Grievance Log During the Reporting Period ...... 97 Annex 9:Undertaking of Owner Zia Market ...... 102
2 Abbreviations ADB – Asian Development Bank AHs – Affected Households BRT – Bus Rapid Transit DP – Displaced Person EA – Executing Agency EGM - Effective Gender Mainstreaming EM – Entitlement Matrix GAP – Gender Action Plan GoKPK – Government of Khyber Pakhtunkhwa, Pakistan GRC – Grievance Redress Committee GRM – Grievance Redress Mechanism IA – Implementing Agency IMR - Internal Monitoring Report LRP – Livelihood Restoration Plan LAA – Land Acquisition Act LARP – Land Acquisition and Resettlement Plan M&E – Monitoring and evaluation PSBRTC – Peshawar Sustainable Bus Rapid Transit Corridor Project PDA – Peshawar Development Authority PMCCB - Project Management Coordination and Capacity Building PMCSC Project Management and Construction Supervision Consultants PMU – Project Management Unit SPS – Safeguard Policy Statement (2009) SRS – Social and Resettlement Staff SWWDD - Social Welfare, Special Education & Women Development Project STRPI – Social Team for Resettlement Plan Implementation TMTD – Transport and Mass Transit Department TOR – Terms of Reference TPC – TransPeshawar Company
3 Glossary Affected Household: All members of a project affected household residing together and operating as a single economic unit, who are adversely affected by the Project or any of its components; may consist of a single nuclear family or an extended family group. Compensation: Money or payment in kind to which the affected masses are entitled in order to replace the lost asset, resource or income. Displaced Persons: In the context of involuntary resettlement, displaced persons are those who are physically displaced (relocation, loss of residential land, or loss of shelter) and/or economically displaced (loss of land, assets, access to assets, income sources, or means of livelihoods) as a result of (i) involuntary acquisition of land, or (ii) involuntary restrictions on land use or on access to legally designated parks and protected areas. Entitlement: Range of measures comprising compensation, income restoration, transfer assistance, income substitution, and relocation which are due to displaced persons (DPs), depending on the nature of their losses, to restore their economic and social base. Involuntary resettlement: Development project results in unavoidable resettlement losses that DPs have no option but to rebuild their lives, incomes and asset bases elsewhere. Land Acquisition: The process whereby a person is compelled by a government agency to alienate all or part of the land a person owns or possesses to the ownership and possession of the government agency for public purpose in return for compensation. Relocation: The physical resettlement of a DP from her/his pre-project place of residence. Replacement Cost: Compensation for acquired land, structures and other assets, including (i) fair market value, (ii) transaction costs, (iii) interest accrued, (iv) transitional and restoration costs, and (v) other applicable payments, if any Resettlement plan: A time-bound action plan with budget setting out resettlement strategy, objectives, entitlement, actions, responsibilities, monitoring and evaluation Vulnerable groups: Distinct groups of people who might suffer disproportionately from resettlement effects
4
I. Executive Summary A. Project Description 1. The Peshawar Sustainable Bus Rapid Transit Corridor Project (PSBRTC) will contribute to the development of a sustainable urban transport system in Peshawar. The project outcome will be to improve public transport in Peshawar, directly benefiting a population of at least 0.5 million. The project will consist of two interlinked outputs: (i) full restructuring of a 24.65-kilometer (KM) BRT corridor, which is 16+302 KM at grade and 8+348 KM elevated, 5+279 KM underpass u turns including BRT dedicated lanes, mixed traffic lanes, bicycle lanes, parking lanes facility at 39 stretches, sidewalks, green areas, 32 bus stations, 2 depots on eastern and western side, 1 staging station, 2 U-turns flyover, 24 pedestrian bridges (including 1 with access through a tunnel), 8 feeder routes and 102 off corridor bus stations, sub-bus stations (# are not known yet), energy-efficient streetlights and proper drainage to climate-proof the BRT infrastructure; and (ii) effective project management and sustainable BRT operations through institutional and organizational developments. The project will provide an integrated bus rapid transit (BRT) corridor, focusing on accessibility, passenger time savings and alleviating congestion for car users and reducing vehicle operating cost and carbon emissions, which will in turn help make Peshawar safer, more live able, and would foster gender equity. As part of the Detailed Design Works, Mott MacDonald Pakistan (MMP) was contracted by Peshawar Development Agency (PDA) in May 2017 in order to update the draft Land Acquisition and Resettlement Plan (LARP) (which was prepared by following the Preliminary Design of Peshawar BRT and approved by the Asian Development Bank (ADB) in April 2017 by following the changes made at the stage of detailed design. 2. In order to ease the approval, implementation and monitoring processes, the land acquisition and resettlement requirements of the Project is documented separately for each civil works package.
Resettlement Related Plans/Reports prepared for Civil Works Construction Construction Description Safeguard docs Package required BRT Main Corridor 1 Package 1 Reach 1 (Chamkani Mor to LARP Firdous Cinema) 2 Reach 2 (Firdous Cinema to Aman Chowk) RP 3 Reach 3 (Aman Chowk to Hayatabad) RP
Building Packages 4 Eastern Bus Depot LARP 5 Staging Facility RP 6 Western Bus Depot No LAR Impacts
B. Summary of Land Acquisition Impacts/Status of compensation payment- Reach1 3. A total of 174.4 kanals of private land (~21.8 acres) have been acquired for construction of BRT at Sardar Garhi, impacting 73 DPs including 44 Males and 29 Females with a total cost Rs.1.095.181 Million for payment as compensation. Of this amount, Rs. 1,090.654 million (~99%) have been paid to 67 DPs (~92%). The payment of remaining amount of Rs. 4.527 Million to the remaining 6 DPs is under process, which is expected to be
5 achieved by end of January 20189. The affected building structures at Reach1 had a cost of Rs. 36.581 million payables to 74 DPs (that included 73 Males and 01 Female). To date, 67 DPs (~ 91%) have received Rs. 35.090 (~96%) while the cases of remaining amount Rs.1.491 Million (4%) to 7 DPs are under process and are expected to be paid in January 2019. 4. The Resettlement and Rehabilitation (R&R) Assistance involve two types of allowances covering lump sum and monthly payments for income loss. Total costs of Resettlement & Rehabilitation of DPs at Reach1 are Rs.71.215 Million for R&R assistance to 266 DPs including 263 Male and 03 Female. out of 266 DPs 232 DPs have paid 62.460 Million, the remaining 34 DPs will be paid Rs.8.755 Million hopefully by January 2019. 5. Compensation for crops will be paid to a total number of 12 DPs. The compensation amount calculated as Rs. 0.777 Million. Out of 12 DPs 09 DPs have paid Rs. 1,090.654 Million, the remaining 03 DPs will be paid an amount of Rs.0.284 Million hopefully by January 2019. In case of fruit and wood trees, a total of 26 DPs had to be paid an amount of Rs.4.744 Million, out of Rs.4.744 Million Rs.2.760 have paid to 21 DPs, the remaining 05 DPs will be paid Rs.1.984 Million hopefully by January 2019.
C. Summary of Land Acquisition Impacts/Status of compensation payment- Reach2 6. In Reach 2, under the category of allowances for rehabilitation/livelihood restoration payments, 18 DPs were paid an amount of Rs. 2,520,000 and vendors 18 have paid Rs. 810,000. D. Summary of Land Acquisition Impacts/Status of compensation payment- Reach3 7. In Reach 3, under the allowances (Rehabilitation/ Livelihood Restoration) payments, 7 DPs (vendors) were paid an amount of Rs. 980,000 and 07 vendors have given Vulnerability allowance worth Rs. 315,000. E. Overall cost of LARP Implementation 8. Total cost is Rs1,215.683 Million, out of which amount worth Rs. 1,197.007 Million have paid to 474 DPs, remaining 75 DPs will be paid Rs.18.676 Million hopefully by the end of January 2019.
6 II. Introduction A. Project Background and Description 9. The Peshawar Sustainable Bus Rapid Transit Corridor Project (PSBRTC) under construction with the financial assistance from the Asian Development Bank will contribute to the development of a sustainable urban transport system in Peshawar. The project will improve public transport in Peshawar, directly benefiting a population of at least 0.5 million. The project will consist of two interlinked outputs: (i) full restructuring of a 26-kilometer BRT corridor, including BRT dedicated lanes, 31 stations, 2 depots, mixed traffic lanes, bicycle lanes, parking, sidewalks, green areas, energy-efficient streetlights and proper drainage to climate-proof the BRT infrastructure; and (ii) effective project management and sustainable BRT operations through institutional and organizational developments. The Location Map of the Project is given as Figure 1.
Figure 1: Location Map of the Project Area 10. The project will provide an integrated bus rapid transit (BRT) corridor, focusing on accessibility, passenger time savings and alleviating congestion for car users, and reducing vehicle operating cost and carbon emissions, which will in turn help make Peshawar safer, more livable, and foster gender equity.
7 B. Introduction and Purpose of internal Monitoring Report (IMR) Introduction 11. Monitoring of development activities provides government officials, development manager, and civil society with better means for learning from past experience, improving service delivery, planning and allocating resources and demonstrating results as a part of accountability to key stakeholders. The purpose of internal Monitoring is to look into the physical as well as financial progress of the projects and analyze the compliance with the approved Resettlement Framework, Resettlement Plans and ADB’s Safeguard Policy Statement 2009 (SPS). Internal Monitoring Report is presented twice in a year, the objective of Internal Monitoring Report is to determine whether resettlement objectives are being achieved and more importantly whether livelihoods and living standards of those affected are enhanced or at least restored, and project risks and negative impacts mitigated. The specific objectives for internal monitoring are to determine: (i) whether the implementation of land acquisition and resettlement of project is in compliance with the approved LARF and LARPs; (ii) the availability of resources and the efficient, effective use of these resources to implement land acquisition and resettlement (LAR) activities; (iii) hat resettlement institutions are well- functioning during the course of project implementation; (iv) LAR activities are undertaken in accordance with the implementation schedule described in the LARP/RPs and; (v) to identify problems, if any, remedial actions and to consolidate lessons learned from practical experiences. 12. Thus, the purpose of this IMR is to present progress of ongoing implementation of LARP/RPs The report reflects current situation of land acquisition disbursement of compensation and the DPs views related to LAR matters of the project. Scope in LARP Implementation 13. The second semi–annual monitoring report outlines the monitoring of the implementation LARPs of Reaches 1, 2 and 3 to a period of May 2018 to November 2018. 14. As per the loan agreement (para 12a Schedule 5), draft/updated LARPs/RPs internal monitoring is to be done on a semi-annual basis. The report covers most of the key indicators provided in the monitoring chapter of the approved LARP, (including brief explanation in case of deviation from the original plan) as follows: a) Review effectiveness of land acquisition and resettlement planning process, i.e., adequacy of enumeration of project land acquisition and resettlement impacts, timeframe, budgetary provision, institutional arrangements, GRM, mitigation of unforeseen resettlement impacts etc.). b) Consultations organized, and dissemination campaign carried out with regard to LARP and DPs are aware of, i.e., entitlement packages, payment procedures, grievance redress mechanism, etc. c) Verification whether land and assets situated to the land, resettlement and rehabilitation assistance payments made only to entitle DPs recorded before cut- off date. d) A grievance redress committee is established during the stage of detailed engineering design to ensure fairness and transparency during the LARP implementation process. e) Finances for compensation, resettlement and rehabilitation assistance provided on time.
8 f) Advance notices were served to DPs including LARP categories: One-month notice to Vendors and 2 months’ advance notices to land owners/agriculture, tenants of Sardar Garhi, owner/lessees/shopkeepers/employees of Zia market, Hashtnagri & Firdous Underpasses and mosques committees given before shifting/relocation. g) Timely disbursement of compensation, resettlement and rehabilitation assistance amount to DPs as per schedule in an efficient and transparent manner and in conformity with the provisions in the Entitlement Matrix. h) The LARP compensation amount facilitated /enabled relocation of affected vendors which simplified shifting their businesses to alternative business sites. i) Provision of employment opportunities to potential eligible project affected households in construction works. j) Verify recording and addressing the concerns/grievances of DPs are dealt on timely basis during and after land acquisition and resettlement process and consistent with the LAR. k) Major issues of conflict between DPs and contractors are addressed efficiently during implementation of resettlement activities. l) Effective monitoring of LRP and issues identified for immediate actions will be referred to the PM-PMU and Project Director of TMTD, and NGO for modifications in the LRP based on the progress and lessons learned in the course of LRP implementation and additional funds to cover additional activities. m) Effective implementation of Gender Action Plan, collection of gender disaggregated data and gender specific consultations with women. n) Degree of satisfaction of DPs and AHs with support received for restoration of their income and livelihood. o) Any changes in social and economic parameters related to living standards of AHs. p) Efficient restoration of public utilities and/or other affected services/infrastructure. q) Lease agreements signed for the temporary use of land, full restoration of land after completion of construction. 15. The project is categorized as category A for social safeguards issues. This report presents project background and its components, project’s progress in terms of consultations with DPs, compensation of Rehabilitation & resettlement assistance and grievance management. This internal monitoring report, prepared by PDA provides an updated status of LARP implementation and payments made to the DPs covering the following: a) No. of affected persons (DPs); b) Status of land acquisition; c) Loss of structures and status of payments and income restoration; d) Affected fruit and timber/ wood trees and status of their payments; e) Affected crops and payments; f) No. of DPs paid, unpaid and being paid; g) Payment of allowances; h) Linear map of the BRT and visualization of impacts and compensation Payment i) Consultation meeting with stakeholders j) Complaints/redress management; k) Gender action plan implementation l) Conclusions and recommendations.
9 III. Methodology And Approach A. Approach Followed 16. The methodology and approach has been adopted for the preparation this internal monitoring report included the following: formal and informal consultative process are being carried out for the project including, but not limited to Focus Group Discussions (FGDs), public meetings, community discussions, and in-depth and key informant interviews in addition to the censuses and socio-economic surveys. The following procedures have been adopted during monitoring of resettlement plan implementation: Reviewing the functioning of the institutional mechanism and resettlement implementation proposed in the LRP/RPs; Analyzing LARP, procedures of entitlement, compensation payments processes, and agreed ADB’s Social safeguard & Resettlement Policy; Verifying the records of data/information on compensation payment to DPs against their entitlement by types of compensation for each individual DPs provided in LARP/RP documents; Conducting consultation/meetings with different stakeholders of the project including project affected & project beneficiaries and contractor’s staffs/workers employed for BRT construction works; Interacting with DPs through consultations and interviews to assess their level of satisfaction with resettlement and rehabilitation assistance disbursement process and grievance redress mechanism. 17. In line with the above procedures, following activities were carried out for internal monitoring and progress reporting. Review of Project Documents 18. The review of the documents was carried out during the reporting period. The main documents reviewed and finalized included the land acquisition and resettlement plans of various reaches and other safeguard related documents such as Due Diligence Report (DDR), addendum and design plans which enabled the PIU to follow an appropriate line of action for the implementation of LARP/RPs to accomplish the objectives of the assignment. 19. From design to implementation the project is being implemented on fast track. Due to changes in project design, the LARPs/RPs were required to be continuously, being revised and updated. As anticipated, the preparation of addendums and DDRs will continue till the completion of this BRT project. Data Collection and Analysis 20. The preparation of Due Diligence Report (DDRs), addendum of most of the LARP/RP related documents have been prepared through consultations with DPs, conducting surveys and collection of regular data and analysis. Both the social and resettlement units at PIU, PDA and Project Management Construction Supervision Consultants (PMCSC) were involved in data collection and analysis in the impact assessment and verification.
10 Consultation with Key Stakeholders 21. Several consultation meetings were held with the stakeholders during the progress reporting period summarized below. A number of regular meetings held with Deputy Commissioner/District Revenue Office Tehsildar / Patwari confirming funds transferred, document sharing, request for sections notification under LAA and land demarcation in Sardar Garhi required for BRT. Meetings held with Directors/Deputy Directors PDA of Reach 1, 2 and 3 for DPs right sensitization, on the spot complaint resolution and sensitive grievance redress. Meeting with PMCSC for data cleaning, verification of missed DPs and current unit rate estimation and help for DP identification and determining eligibility for compensation payment. Regular meetings with KPUMA, TMDT and Trans Peshawar to discuss allocating BRT Commercial spaces to DPs and gender related issues. Conducted numerous meetings with representatives of DPs of Sardar Garhi, Zia market, Hashtnagri underpass, vendors of Reach 1,2 and 3. Meetings held with DPs for disclosure of full information to women and vulnerable DPs to make them aware of their entitlements and obligations, compensation and allowances, complaints and grievance redress procedures. Regular meetings with DPs to guide them in account opening and assisting them to obtain their CNICs. Meetings and consultations undertaken with key stakeholder were regularly documented and action points were followed up. Meeting with DPCs to make them to understand the grievance redress mechanism established at PIU. Meetings with ADB mission for sharing project progress and updates.
11 IV. Institutionalisaion of LARP/RP Implementation Process A. Institutional Roles and Responsibilities 22. The Project’s executing agency (EA) is Khyber Pakhtunkhwa Urban Mobility Authority (KPUMA). Transport and Mass Transit Department (TMTD) provides administrative and secretariat support to KPUMA through the PMU at TMTD and with support of the Project Management, Coordination and Capacity Building (PMCCB) consultants. KPUMA is responsible for overall coordination of the project and ensure availability and timely release of counterpart funds. The project Implementing Agencies are (IAs) Peshawar Development Authority and Trans Peshawar. 23. Peshawar Development Authority (PDA) is the Implementing Agency of LARP/RPs. PDA is responsible for day-to-day implementation/operations of LARP/RPs and has established adequate and appropriate systems for LARP/RPs implementation including institutional arrangements, internal monitoring and reporting. PDA has also been managing functions of consultants, contractors and other relevant parties regarding social safeguards management. The Design and Supervision Consultants are carrying out the supervision of the project, including social and environmental management and supervision and monitoring of LARP/RPs and EMP implementation. 24. EA is supported by Project Implementation Unit (PIU) housed within PDA assisted by the Social Team for Resettlement Plan Implementation (STRPI). The PDA is using the services of the STRPI with assistance from the Project Management Construction Supervision Consultants (PMCSC) for implementation of the LAR related activities including implementation of R&R assistance to DPs and in liaison with Deputy Commissioner, Peshawar for land acquisition and subsequent compensation payment to DPs. 25. The Land Acquisition and Resettlement Plan Implementation Committee was established and notified by PDA to ensure that safeguard management including land acquisition is in compliance with ADB, SPS 2009 requirements as well as to resolve field related issues see Annex 1. 26. A Resettlement Assistance Disbursement Committee was established and notified to assist PDA, the implementing agency in fulfilling its obligations relating to transparent and timely payment of resettlement and rehabilitation assistance to DPs of the project according to the entitlements of each category of DPs as per approved LARP/RPs documents, Annex 2. 27. To ensure effective implementation of Grievance Redress Mechanism, a Grievance Redress Committee (GRC) was established and notified to review and investigate all grievances lodged by DPs and effectively address and resolve them in a timely manner. The Social Development and Resettlement Specialist has been serving as a member/secretary of the GRC, Annex 3and GRC Meeting Notification as Annex 4. 28. The Reach-wise focal persons were nominated and notified to lead to the “First Tier of the Grievance Redress Mechanism” for timely and effective resolution of grievances to ensure the successful implementation of the Project. The STRPI has been facilitating the focal person of each Reach in investigating and providing guidance in grievance redress matters and record keeping, Annex 5. 29. DPs Committees (Shura) already established was activated and revitalized to represent and safeguard interest of DPs. The Shura is also playing the role of a bridge
12 between PIU and DPs and helping in grievance resolution. Male & Female DPCs at Sardar Garhi were established and are functioning. 30. A Gender Focal Group comprised of KPUMA, Trans Peshawar, STRPI, PMCSC and Social Welfare Department was established to implement Gender Action Plan. The focal group convenes meetings on monthly basis to review the Gender Action Plan. 31. The EMA’s contract that was delayed much due to the procurement related issues, was signed by PDA and the EMA consultant on 10 Dec 2018. With this, EMA consultant is expected to mobilize within a week and provide 2nd semi-annual social monitoring report (external) for review, approval and disclosure before end of December 2018.
13 V. Progress on LARP/RP Implementation A. LARP/RP Review, Endorsement and Implementation 32. The Land Acquisition and Resettlement Plan (LARP/RPs) are prepared for Civil Works Construction of all three Reaches were approved by KPUMA and ADB and uploaded on PDA and ADB websites. The addendum of Reach 1 has prepared by the PMCSC due to additional impacts following the design changes. Table 1,2 and 3 summarizes the status of preparation of LARP/RP and DDR related documents, their subsequent approval and implementation in progress. Table 1: Status of LAR Related Documents
Civil Works Required LAR Current Status Construction Description Documents (As in Nov2018) Package 1 Package 1 Reach LARP Design of Firdaus and Hashtnagri underpasses 1 (ChamkaniMor finalized. No changes in the impacts and to Firdous number of DPs noted. So the LARP of Reach 1 Cinema) already disclosed on ADB website remains unchanged. 2 Reach 2 (Firdous Resettlement Approved, uploaded on ADB Website Cinema to Plan (RP) AmanChowk) 3 Reach 3 (Aman Resettlement Approved, uploaded on ADB Website Chowk to Plan (RP) Hayatabad) 4 Eastern Bus Depot LARP Revised LARP submitted to ADB and have been approved. 5 Reach 1, Addendum Draft reviewed and being revised by Addendum PMCSC/PDA expected to be submitted in Feb 2019 6 Khyber Teaching Due Diligence Reviewed and accepted by ADB Hospital Report (DDR) Underpass 7 Western Bus Due Diligence To be submitted in Feb 2019 Depot Report (DDR) 8 Staging Facility Due Diligence OT be submitted in Feb 2019 Dabgari Gardens Report (DDR)
Table 2: Progress on LARP/RP implementation
Sr. LARP Impacts Scope and Processes Current Status Action by No. L1 Package 1 Reach 1 Approved, uploaded on Compensation payments of LARP Team (Chamkani Mor to ADB Website lands to land owners and PMCSC, Firdous Cinema) Payments of monthly STRPI of allowances to project affected PIU, PDA. are in process, almost 90% of payments to affectees have completed. Services have provided to DPs by PMCSC, STRPI and PDA, but in remaining 10% DPs most of them either out of country, Afghanis, under 18 or have inheritance issues
14 Sr. LARP Impacts Scope and Processes Current Status Action by No.
L1.1 Construction works at Construction works in Almost 88% construction works Residence Hashtnagri Underpass process have completed, remaining Engineer- works according to Residence PMCSC, Engineer of PMCSC Reach-1, Contractor, expected to be completed in LARP Team December 2018 and will be PMCSC, handed over early in 2019. STRPI of PIU, PDA L1.2 Construction works at Construction works in Almost 80% construction works Residence Firdous Underpass process have completed, according to Engineer- Residence Engineer of PMCSC PMCSC, Reach-1, remaining works Contractor, expected to be completed in LARP Team December 2018 and will be PMCSC, handed over early in 2019. STRPI of PIU, PDA L2 Reach 2 (Firdous Approved, uploaded on Vendors have been LARP Team Cinema to Aman Chowk ADB compensated for relocation. PMCSC, STRPI of PIU, PDA. L3 Reach 3 (Aman Chowk Approved, uploaded on Vendors have compensated for LARP Team to Hayatabad ADB Website Approved relocation. PMCSC, STRPI of PIU. PDA. L4 Eastern Bus Depot Draft submitted to ADB Payments of compensation to LARP Team for approval land owners are in process, PMCSC, almost 90% of payments to STRPI of affectees have completed, the PIU, PDA. remaining 10% payment expected to be completed by end of December 2018. L5 Land Acquisition and Major portion of land As per Addendum LARP LARP Team Compensation Acquisition and Reach-1, Additional land have PMCSC, Payments. disbursement of to be acquired at Chamkani STRPI of compensation payments Mor, land owner will be PIU, PDA. to land owners have compensated as per market completed, Monthly value of land in the area. Owner allowances like of land demanded his land to be (displacement, consider in the category of vulnerability, subsistence commercial land, for this etc.) are in progress. purpose he have filed his case in court, for the last four month resolution awaited L6 Dissemination of (i)Urdu translation of Ongoing activity LARP Team information, consultation grievances redressal PMCSC participation with DPs. mechanism (GRM) and Urdu Language Brochure for overall BRT project have disseminated during consultations and have disclosed through media. (ii)Urdu translation of Summary of Reach -1 LARP have completed
15 Sr. LARP Impacts Scope and Processes Current Status Action by No. and copies have distributed among affectees of Reach-1. (iii) Grievances of DPs are addressed as a permanent activity of project and CRM sheet have developed to keep record of grievances and its resolution. GRM (Urdu) brochures have distributed among project affected persons L7 Consultation & Community consultation Ongoing activity on daily basis LARP Team Participation with relating to ongoing project PMCSC Community regarding development activities disclosure/dissemination Sharing of completed of information on BRT detail design layout maps project LARP and getting their implementation feedback. Agreements with communities, verifications by PDA, Revenue department, DC Representative and STRIPI. Preparation of MOM and documentation of the activities and events L8 Recruitment of eligible Listing of eligible Contractor have started LARP Team candidates from project candidates with complete recruiting local project affectees PMCSC, affectees in construction Bio data from project at contractor camp as well as Contractor, works of the project and affectees are in process, on construction sites. Trans Offices of BRT project as contractor, PDA,Trans According to record there are Peshawar, well. Peshawar have 27 local and 12 DPs are PDA. communicated by LARP working at contractor camps. team to work for hiring of local project affetees in their respective Offices as well as on construction sites. L9 Grievances Redressal Grievances of DPs are Ongoing activity LARP Team Mechanism addressed as a PMCSC, permanent activity of STRPI. project and CRM sheet have developed to keep record of grievances and its resolution. GRM (Urdu) brochures have distributed among DPs L10 Addendum/Due Preparation of Due Ongoing project activity on LARP Team diligence Diligence Report (DDRs), need basis PMCSC and addendum of most of the LARP/RP related documents is under
16 Sr. LARP Impacts Scope and Processes Current Status Action by No. process at project area as per the project requirements. L11 Opening of Both individual and joint Majority of Project affectees LARP Team Individual/Joint Account bank accounts have have compensated through PMCSC, by Affected Community opened for receiving their bank accounts, 38 DPs Community are pending, out of 38 there are individual and communal Organization. 03 Afghan Refugee cases, 05 compensation cases of block CNIC and 30 are Pushing the remaining underage. In these cases, PDA few affected HHs to open have communicated with bank accounts Commissionerate of Afghan Refugee (CAR), but have no positive result. Per successive meetings Mechanism of compensation payment to Afghan Refugees pending PDA/ADB decision consensus. For below 18 cases guardian certificate needed which cost 15 to 20 thousand, that’s why they are waiting for their age of maturity/lack of interest. L12 Implementation of Social Social monitoring survey .Ongoing activity on daily basis Social & and Gender action plan is all three Reaches (1, 2, Gender 3) including working sites Teams (construction, offices, PMCSC labour camps and established Grievance Redress Mechanism) and also the social/sensitive receptors. Women of the project corridor are particularly sensitized regarding BRT project incentives for women, their role in developments activities are discussed with them on regular basis.
Table 3: Summary of compensation payment and R&R Assistance
Overall Status of Payment of Compensation and R&R Assistance Compensation Payment Status Amount Total DPs Paid Unpaid Paid Unpaid Type of Payment Payable Amount Amount DPs DPs (PKR in (PKR in (PKR in M) M F Total (No.) (No.) M) M) Land Compensation 1,095.181 44 29 73 1,090.654 4.527 67 6 Crops Compensation 0.777 11 1 12 0.493 0.284 9 3 Reach - 1 - Reach Affected Trees 4.744 20 6 26 2.760 1.984 21 5 Affected Building Land 15.766 1 1 15.766 0.000 1 0 Structures Affected prayer place 2.695 - 2.574 0.121 - -
17 Table 3: Summary of compensation payment and R&R Assistance
Overall Status of Payment of Compensation and R&R Assistance Affected Shop’s 5.425 31 1 32 5.195 0.230 30 2 Hashtnagri decoration Affected Shops of 12.695 41 41 11.555 1.140 36 5 Firdous Decoration Sub Total 1,137.283 148 37 185 1,128.997 8.2860 164 21 Allowances – rehabilitation/ livelihood restoration Vendors- Reach1, 8.54 61 0 61 8.12 0.420 58 3 Reach2, Reach3 Zia Market 4.14 9 0 9 4.14 0.000 9 0 Shopkeepers Zia Market Employees 1.02 16 0 16 0.66 0.360 10 6 Zia Market House 0.44 4 0 4 0.44 0.000 4 0 Renters/owner Prayer Place DPs 0.105 1 0 1 0.095 0.010 1 0 SardarGarhi Tenant s 1.350 10 0 10 1.350 0.000 10 0 Hashtnagri Lasses 6.825 21 0 21 5.875 0.950 14 7 (Monthly) Hashtnagri shopkeeper 20.475 34 1 35 19.425 1.050 31 4 Income loss (Monthly) Hashtnagri Shifting 1.170 - 1.170 0.000 - Allowance shop keeper Hashtnagri Employees 3.075 46 1 47 2.445 0.630 38 9 Compensation Firdous 9.275 21 0 21 8.055 1.220 19 2 Lessees(Monthly) Firdous Shopkeeper
Reach – 1 1 – Reach 14.800 40 1 41 10.685 4.115 38 3 income loss (Monthly) Firdous shifting 1.410 0 1.260 0.150 0 allowance shopkeepers Firdous Employee 5.775 98 0 98 4.290 1.485 78 20 Sub total 78.400 361 3 364 68.010 10.390 310 54 Total 1,215.683 509 40 549 1,197.007 18.676 474 75 Total DPs excluding 101 Multiple effect DPs 452 multiple affects 33. Land acquisition for construction purposes, e.g., for construction of bus stations and other allied structures as well as warehouses for storing construction materials & equipment at all reaches have done on need basis. B. Disbursement of compensation payments to DPs Compensation payments for affected Assets 34. For compensation payment, as per the entitlements of DPs provided in the LARP of each Reach were studied and analyzed. As per the project R&R policy, all affected households are entitled to a combination of compensation measures and resettlement assistance, depending on the nature of their ownership rights over the affected assets and the scope of the impact, including the social and economic vulnerability of the affected persons. The compensation disbursement plans have been prepared for all the affected non-titleholders and for the titleholders as per the provisions of the LAA 1894 and SPS 2009 are being followed in disbursement of land compensation to the affected land owners. The competent authorities for Land Acquisition (LAC) and PDA have prepared the plans for providing compensation for
18 those who lose their lands and assets as per the provisions. in general terms, the DPs in the project are entitled to the following types of compensation and assistance: compensation for loss of land, trees, etc. at replacement value; compensation for residential/commercial structures at replacement value; assistance for loss of business/wage income; assistance for shifting; rebuilding and/or restoration of community resources/facilities; and special additional assistance for vulnerable households Preparation of Claim Forms and Payment Vouchers 35. DPs claim forms and payment vouchers were prepared for each DP and verified by all concerned stakeholders with details category of women and vulnerable DPs, asset lost, compensation and all types of resettlement and rehabilitation assistance. LAC and Director Finance were orientated on claim forms and payment vouchers. All compensation payments conducted in transparent manner. ADB Consultants monitored the initial compensation payments process. C. Project Impacts and Compensation Disbursement Status of Reach 1 LARP Implementation: 36. Total number of DPs are 418 in number. Table 4 summarizes the type of impacts and status of compensation payment to each category of affected assets.
19 Table 4: Overall Summary Status of Implementation of LARP, Reach 1
Payment Status Unpaid Compensation Total DPs with S. Amount Paid Unpaid Paid DPs payments No Type of Impacts Payable Amount Amount DPs . ongoing
PKR in M) M F Total (Rs. M.) (Rs. M.) (No.) (N0.) 1. Land Compensation 1,095.181 44 29 73 1,090.654 4.527 67 06 Affected Building 2. 36.581 73 01 74 35.090 1.491 67 07 Structures 3. R&R Assistance 71.215 263 03 266 62.460 8.755 232 34
Total 1,202.977 380 33 413 1,188.204 14.773 476 47
N.B: Total DPs 413 excluding multiple affects.
D. Land Acquisition Impacts and Compensation Payment 37. The list of DPs has been vetted and finalized by the LAC as per the details available in the revenue records and LARP. The compensation for the titleholders in the impact survey were estimated as per the provisions of Land Acquisition Act 1894. Most of the individual titleholders received their compensations. A total of 174.4 kanals land was required for the construction of BRT at Sardar Garhi, which has been fully acquired. A total amount of land compensation was calculated Rs. 1,095.181 Million was to be paid to 73 DPs. Out of which, Rs. 1,090.654 Million have been paid to 67 DPs. The remaining 6 DPs has to be paid an amount of Rs. 4.527 Million, there are six female titleholders who have not received their compensation due to incomplete documentation. Compensation payment cheques have been prepared by DC Office, community have communicated by PMCSC and STRPI, but due to inheritance issue these female affectees are not responding to DC Office despite repeatedly communicated to them by PMCSC. Further details about land compensation to the DPs are provided in Table 5. The rates of the crops and trees have been assessed by officials of agriculture and forest department keeping in view the of the current market rates. The rates provide to DPs were based on the damages incurred due to the BRT construction works. Table 5: Payment of Affected Land, Crops and Trees as of 30th Nov 2018
S. Payment Status No Compensation Amount Total Unpaid Paid Unpaid Paid Payable DPs DPs Type of Payment Amount Amount DPs
PKR in M) M F Total (Rs. M.) (Rs. M.) (No.) (N0.) 1.0 Land Compensation 1095.181 44 29 73 1,090.654 4.527 67 6 Crops 2.0 0.777 11 1 12 1,090.654 0.284 9 3 Compensation 3.0 Affected Trees 4.744 20 6 26 2.760 1.984 21 5 Total 1100.702 75 36 111 1,093.907 6.795 97 14
E. Payment of Residual Land 38. As far as payments of Residual lands are concerned, there is only one case of 5 Marla land strip owned by Zahidullah at Chamkani. Mr.zahidullah have approached to court four months ago to be consider his land as residual land, the case is in court for the last four months, pending for decision.
20 F. Payment of Affected Crops 39. Compensation for crops will be paid to a total number of 12 DPs. The compensation amount calculated as Rs. 0.777 Million. To date nine DPs were paid Rs. 1,090.654 Million and the remaining three DPs will be paid Rs.0.284 Million, Payments are expected by January 2019. G. Payment of Affected Trees 40. In case of fruit and wood trees, a total of 26 DP had to be paid an amount of Rs.4.744 Million. During the reporting period, 21 DP have been paid an amount of Rs. 2.760 Million. The remaining 5 DPs are to be paid an amount of Rs. 1.984 Million, Payments are expected by January 2019. 41. H. Payment of Affected Building Structures 42. Census survey results show that total amount of compensation for loss of residential/ commercial structures was Rs. 36.581 Million has to be paid to 74 DPs including one female owner of a commercial structure. Both residential and commercial structures will be impacted due the BRT construction. Out of 74 DPs 67 DPs have compensated Rs. 35.090 Million, the remaining 07 DPs will be paid Rs.1.491 Million by January 2019. The summary of impacted structures and compensation payment to DPs has been given in Table 6. Table 6: Type of Structures and Compensation Payment
Payment Status
Compensation Amount Total S. Paid Unpaid Paid Unpaid Type of Structures Payable DPs No. Amount Amount DPs DPs
PKR in M) M F Total (Rs. M.) (Rs. M.) (No.) (N0.) Affected Building 1. 15.766 1 0 1 15.766 0.000 1 0 Structures 2. Affected prayer place 2.695 0 0 0 2.574 0.121 0 0 Affected Shop’s 3. 5.425 31 1 32 5.195 0.230 30 2 Hashtnagri decoration Affected Shops of 4. 12.695 41 0 41 11.555 1.140 36 5 Firdous Decoration Total 36.581 73 1 74 35.090 1.491 67 7
I. Payment for Resettlement and Rehabilitation Assistance 43. The Resettlement and Rehabilitation (R&R) Assistance involve two types of allowances covering lump sum and monthly payments for income loss. For allowances (rehabilitation/ livelihood restoration) payments, 266 DPs including three female DPs had to be paid an amount of Rs. 71.215 Million. Out of total, 232 DPs have been paid an amount of Rs. 62.460 Million on account of allowances/ livelihood restoration including income loss, relocation, shifting allowance and vulnerability allowance. The remaining 34 DPs has to paid Rs. 8.755 Million by January 2019. The summary of the assistance provided for the affected persons are given in Table 7.
21
Table 7: Overall R&R Assistance Payment to DPs
Payment Status
Compensation Amount Total Paid Unpaid Paid Unpaid Payable DPs S.No. Type of Payment Amount Amount DPs DPs
PKR in M) M F Total (Rs. M.) (Rs. M.) (No.) (N0.) Allowances – rehabilitation/ livelihood restoration
1. Vendors 8.54 61 0 61 8.12 0.420 58 3 Zia Market 2. 4.14 9 0 9 4.14 0.000 9 0 Shopkeepers Zia Market 3. 1.02 16 0 16 0.66 0.360 10 6 Employees Zia Market House 4. 0.44 4 0 4 0.44 0.000 4 0 Renters/owner 5. Prayer Place DPs 0.105 1 0 1 0.095 0.010 1 0 SardarGarhi 6. 1.350 10 0 10 1.35 0.000 10 0 Tenant s Hashtnagri Lasses 7. 6.825 21 0 21 5.875 0.950 14 7 (Monthly) Hashtnagri shopkeeper 8. 20.475 34 1 35 19.425 1.050 31 4 Income loss (Monthly) Hashtnagri 9. Shifting Allowance 1.170 0 0 1.170 0.00 0.000 0 0 shop keeper Hashtnagri 10. Employees 3.075 46 1 47 2.445 0.630 38 9 Compensation Firdous 11. 9.275 21 0 21 8.055 1.220 19 2 Lessees(Monthly) Firdous Shopkeeper 12. 14.800 40 1 41 10.685 4.115 38 3 Income Loss (Monthly) Total 71.215 263 3 266 62.460 8.755 232 34
44. To focus more on project role in providing relief to poor and vulnerable DPs, payments made to the vulnerable DPs through vulnerability allowance is provided in the Table 8.
22 Table 8: Status of Payment to Vulnerable DPs, Reach 1
Payment Status
S. Vulnerability Allowance Amount Total Type of Paid Unpaid Paid Unpaid No Payable DPs Payment Amount Amount DPs DPs .
PKR M F Total (Rs. ) (Rs.) (No.) (N0.) 1 Vendors 5.040 36 0 36 4.620 0.420 33 03 2 Employee of 06 1.02 16 0 16 0.66 0.360 10 Zia Market 3 Employee of 09 0 Hashtnagri 3.075 46 47 2.445 0.630 38 1 Underpass 4 Employee of 20 5.775 98 0 98 4.290 1.485 78 Firdous 5 Prayer Place 0 0.105 01 01 0.095 0.010 01 Imam 6 SardarGharh 0 i Tenants of 1.350 10 10 1.350 0.00 10 EBD 20 0 17 Total 16.365 208 13.460 2.905 38 7 1 0 J. Reach 2 Implementation Status Payment for Allowances 45. In Reach 2, under the allowances category (rehabilitation/ livelihood restoration) payments, 18 DPs were paid an amount of Rs. 2,520,000. Table 9 provide additional details about DPs and their payments for rehabilitation and assistance allowances.
Table 9: Overall R&R Assistance Payment to DPs
Payment Status
Compensation Amount Total S. Paid Unpaid Paid Unpaid Payable DPs No Impact Category Amount Amount DPs DPs .
PKR in M) M F Total PKR PKR (No.) (No.) 1.0 Vendors - Dabgari 0 560,000 4 0 4 560,000 0 4 Garden 2.0 Vendors -Firdous 0 1 1,960,00 Cinema Chowk - 1,960,000 0 14 0 14 4 0 AmanChowk 1 2,520,00 Total 8 0 18 0 0 18 0 46. The Table 10 provides the details of vulnerable DPs and payment status in terms of providing vulnerability allowance to DPs of the Reach 2.
23 Table 10: Status of Payment to Vulnerable DPs, Reach 2
Payment Status Vulnerability Compensation Amount Total Paid Unpaid Paid Unpaid S. Type of Payable DPs No. Payment Amount Amount DPs DPs PKR M F Total (Rs. ) (Rs.) (No.) (N0.) 1 Vendors 810,000 18 0 18 810,000 0 18 0
K. Reach 3 Implementation Status Payment for Allowances 47. In Reach 3, under the allowances (rehabilitation/ livelihood restoration) payments, 7 DPs (vendors) were paid an amount of Rs. 980,000. Table 11 provides details about DPs and their payments for rehabilitation and assistance allowances. Table 11: Overall R&R Assistance Payment to DPs
Payment Status
Compensation Amount Total S. Paid Unpaid Paid Unpaid Impact category Payable DPs No. Amount Amount DPs DPs
(PKR in M) M F Total PKR PKR (No.) (No.) 1.0 Vendors 980,000 7 0 7 980,000 0 7 0 Total 980,000 7 0 7 980,000 0 7 0 48. The Table 12 provides the details of vulnerable DPs and payment status in terms of providing vulnerability allowance to DPs of the Reach 3. Table 12: Status of Payment to Vulnerable DPs, Reach 3
Payment Status
Vulnerability Compensation Amount Total Paid Unpaid Paid Unpaid S. Type of Payable DPs No. Payment Amount Amount DPs DPs
PKR M F Total (Rs. ) (Rs.) (No.) (N0.) 1 Vendors 315,000 07 0 07 315,000 0 07 0
49. The linear maps of all three reaches for impact visualization are provided as Annex 6 L. Action Plan for the Compensation Payment to Unpaid DPs of Reach 1 50. The compensation payment to the remaining DPs is undergoing. It was discussed with the Project Director that the Lump sum payment to all DPs will be completed at the end of September 2108. However, the monthly payments to DPs are conditional to the completion of the rehabilitation and construction work and handing over shops back to the DPs. The decision on the mode of payment to the unique DPs such as Afghan nationals, blocked NIC holders and underage DPs are still awaited. 51. Table 13 provides an Action Plan for the payment disbursement to the remaining unpaid DPs.
24 Table 13: Action Plan for the Remaining DPs for Compensation and R&R Payment
Unpaid Time Line for S. Total Unpaid Payment Category Amount Compensation Payment No. DPs DPs (Rs. M.) Jul Aug Sep Oct Nov Dec 1. Land Compensation 73 6 4.527 2. Crops Compensation 12 5 0.389 3. Affected Trees 26 5 2.034 4. Affected Shop’s Hashtnagri Decoration 32 4 0.530 2 5. Affected Shops of Firdous Decoration 41 41 12.695 19 6. Vendors* 36 5 0.7 7. Zia Market Employees** 16 6 0.36 8. Hashtnagri Lasses (Monthly) 21 14 4 9. Hashtnagri Employees Compensation 47 11 0.735 10. Firdous Lessees(Monthly) 21 21 2.275 11. Firdous Shopkeeper Income Loss 40 40 4.05 (Monthly) 12. Firdous Employees 98 73 3.9 13. APs of Addendum Reach1 24 0 0.094
*Unique DPs - Afghani DPs ** Underage
VI. Consultation, Participation and Information Disclosure A. Stakeholder Consultation and Participation 52. Consultation meetings, group discussions and in-depth interviews were conducted with DPs in each reach (including representatives of poor households, households which are required to resettle and households losing their business or agricultural land) and provided timely, relevant, understandable, and accessible information, in a culturally appropriate manner, free of coercion and intimidation. Stakeholder engagement logs, and meeting minutes were prepared and were made available to DPs and other relevant stakeholders when required. 53. Regular public consultations and meetings have made with the affected households to make them fully understand about the compensation and related procedures of the LAR. Majority AHs were satisfied with the LA process, fair appraisal of the property, timely payment and LAR policy arrangement. Consultation meeting with group of DPs continued on weekly basis especially in Sardar Ghari with DPs of Zia Market and Firdous and Hashtnagri underpasses affected significantly. 54. A number of preliminary field/ site visits, meetings, discussions with officials of PIU, STRPI, contractors, consultants as well other key stakeholders were carried out to coordinate, clarify and implement project design and LARP/RP implementation issues.
25 55. Meetings were held with Deputy Commissioner (DC), Additional Deputy Commissioner (ADC), Tehsildar to expedite the land acquisition process and issuing of the required sections under the Land Acquisition Act, 1894. The team made several visits along with Patwari to demarcate the acquired land in Sardar Ghari and conducted assessment of affected trees and crops to commence compensation payment to DPs for affected land and structure. The detailed findings of consultations with DPs during the reporting period are provided as Annex 7. B. Information Disclosure 56. The ADB-approved safeguards documents have been disclosed on PDA website in line with ADB’s SPS 2009 requirements. In view of difficulty for DPs to comprehend LARP in English, the LARP Reach 1 was translated in Urdu and disseminated to DPs of Firdous and Hashtnagri and Zia Market DPs. Executive summary and entitlement matrix of RPs of Reach 2 and 3 were also translated in Urdu and distributed among DPs. C. Status of Grievances Launched and Resolved Grievance Redress Mechanism 57. With a view to likeliness of grievances during LARP/RP implementation, provision of constituting a Grievance Redress Committee (GRC) has been made and notified to minimize expected protracted and expensive litigation. The GRC is being coordinated by Social Development and Resettlement Specialist as the Secretary of the committee. 58. The main responsibilities of the GRC at both PIU and DC level is (i) provide support to affected people on problems arising from land/property acquisition; (ii) record DP grievances, and resolve them. The GRC is expected to resolve grievance of the eligible persons within a stipulated timeframe. 59. The three-tier grievance redress mechanism (GRM) was established to ensure systematic disclosure of information, hearing and recording of complaints, proper arrangement for addressing conflicts and appeal procedures regarding eligibility and entitlements as well as the implementation of resettlement activities. Through an outreach program, DPs were informed on how the mechanism will work and ensured it is accessibility to vulnerable and women DPs. The GRM was translated in Urdu and distributed among DPs. D. Grievance Status 60. To date, 32 complaints were received, out of total 23 have resolved 03 have rejected, 02 have referred to concern department and 04 are under process at PIU level, these have summarized in Table 14. A close follow-up was carried out with the complainants to address their complaints. In this regard, precautionary measures were adopted through conducting various formal and informal meetings with the aggrieved persons to manage their grievances. In such meetings the BRT alignment design, PDA owned ROW limits, LAR impact assessment including eligibility, entitlement provisions under project resettlement plan were explained. The Grievance Log is provided as Annex 8. Table 14: Grievance Status Report
Grievance Grievance Grievance Grievance Grievance Under Reach Received Rejected Resolved Referred Review Reach 1 28 1 21 02 04 Reach 2 1 0 1 0 0 Reach 3 3 2 1 0 0
26 Total 32 3 23 02 04 61. Some of the grievances involved missing names of DPs in the impact assessment and misunderstanding regarding the unit rates and eligibility criteria of DPs to be entitled for compensation were resolved timely. However, the grievances of critical nature to be resolved are in process are provided in the Table15. PIU is involved in the preparation of the documents related to grievances, follow up action taken to resolve along with explanatory note on nature, seriousness of grievance to be redressed. Two complex nature of grievances were investigated, mediated and concluded and undertakings of DPs are provided as Annex 9.
27 Table 15: Log of Grievances Received
Date of Gender Sr. Name of Location of Action Description of complaint complain status Remarks No. Complainant complaint proposed/taken t M F
1 Deficiencies in no of Shops 20/11/17 Mirza Khan Explain annexure Resolved 47 shops in Firdous, 38 shops Reach 1 difference in Hashtnagri
2 Objection on BS-08 location 20/11/17 M.Naeem Khan Reach 1 Design not finalized Resolved
3 Shop employee name wrote 27/11/17 Rukhsana Bibi Name change on basis Resolved as shop owner actual owner Reach 1 of evidence name missing
4 Shop employee name wrote 27/11/17 Amna Karim Name change on basis Resolved as shop owner actual owner Reach 1 of evidence name missing
5 Shop employee name wrote 27/11/17 Riaz Gul Name change on basis Resolved as shop owner actual owner Reach 1 of evidence name missing
Accommodated 6 Illegally demolish shops in 27/11/17 Qari Hidayat Decision hold till than Resolved the canopy Rehman Reach 1 finalization of design BS-08
Accommodated 7 Illegally demolish shops in 27/11/17 Ashfaq Ahmed Decision hold till than Resolved the canopy Reach 1 finalization of design BS-08 Illegally demolish shops in 27/11/17 Decision hold till than
the canopy finalization of design 8 Rukhsana Bibi Reach 1 Resolved Accommodated BS-08
28 Date of Gender Sr. Name of Location of Action Description of complaint complain status Remarks No. Complainant complaint proposed/taken t M F
Illegally demolish shops in 27/11/17 PDA Accommodated 9 the canopy Ayub Shah Reach 1 Resolved
Accommodated 10 Assurance for protection for 06/12/17 1.Riaz Gul Decision hold till than Resolved rights of entitlements finalization of design 2. Rukhsana Bibi BS-08
3.Amna Karim
4.Ayub Shah Reach 1
5.Malik Ashfaq Ahmed
6.Qari Hadyat Ullah
11 Illegally construction start 06/12/17 Liaqat Ali Stop worked by Resolved
before compensation Reach 1 Deputy Director
12 Complaints 02 shops 06/12/17 Shakeel Ahmad One business in 02 Resolved business loss shops explained him business loss is one
Reach 1 because business is one rent loss for 02 will provided to owner
29 Date of Gender Sr. Name of Location of Action Description of complaint complain status Remarks No. Complainant complaint proposed/taken t M F 1.Nadir Khan
13 Complaints for compensation 16/11/17 2.Mahar Ali They are not present Resolved during cutoff date 3.Rehman Gul 4.Nazir Gul
5.Javeed Khan Reach 1 6.Shafi Ullah 7.Faqeer Gul 8.Said Khan
14 Complaints requested to 08/12/17 Zahid Ullah Khan PDA not ready to Resolved Full structure review structure acquired full structure acquired compensation Reach 1 but according to ADB policy now agreed to acquired full structure.
15 PDA give notice for 26/12/18 Muhmmad Furqan Wash room Resolved demolishing of wash room constructed after cutoff date although conducted meeting
Reach 2 with cantonment board and deputy director building for avoiding demolishing
16 Compensation claim as 21/12/17 Noor Zada Vendor compensation Resolved vendors Reach 1 claim but not present during cutoff date
30 Date of Gender Sr. Name of Location of Action Description of complaint complain status Remarks No. Complainant complaint proposed/taken t M F
17 Demand for Bus 01 Name 26/12/17 Rashid Khan Change name of area Rejected Sardar Gharhi instead of is domain of District Chamakani Reach 1 Administration
18 Review compensation plan 04/01/18 Muhammad Qasim Explained Resolved compensation claimed
Reach 1 criteria and satisfied complaints
19 Fly over in front of complaints 16/01/18 Syed Qasim Shah A detailed investigation Not house conducted and Resolved Reach 1 designed not clear yet Referred to although pilling work Environment completed 20 Compliant for demolished 23/01/18 a1. Malak Ashfaq Duplicate - shops compensation till 2.Zahir Shah Resolved reestablished 3.Ayub Shah 4.Qari Hadyat Ullah 5.Khurram Masih 6.Wajid Ali Nadeem 7.Mushtaq Masih 8.Amna Karim
21 Commercial land was rated 23/01/18 Zahid Ullah A detailed investigation Under Court Case as agriculture land held and error Process
Reach 1 occurred from Revenue side
31 Date of Gender Sr. Name of Location of Action Description of complaint complain status Remarks No. Complainant complaint proposed/taken t M F
Court Case 22 BRT acquired 93 Marla but Revenue official held Under incorrectly in LARP 63 Marla investigation and Process compensation exist in 31/01/18 Naveed Ahmed awaited their report revenue record and 30 Marla compensation not in record Reach 1
23 Aman Ullah Khan was 20/02/18 Rehman Gul Shora member In process shopkeeper of shop no 07 concern is different Hashtnagri Underpass at from complaints asked time of survey and left shop in both parties need to September 2017,Rehman Reach 1 resolved conflict and Gul claimed for decoration arrange joint meeting cost. then received their income according to shora decision.
24 Compliant claimed 20/02/18 Yasir Khan Shora member Resolved decoration cost on the name concern is different of Yasir Khan shop no 14 from complaints asked Hashtnagri Underpass not both parties need to provide to Sheer Ullah Reach 1 resolved conflict and because contract ended. arrange joint meeting then received their income according to shora decision.
32 Date of Gender Sr. Name of Location of Action Description of complaint complain status Remarks No. Complainant complaint proposed/taken t M F
25 Compliant against the illegal Confirmed from Resolved threat extended by PDA on PMCSC Designed the pretext that the shop No 22/03/18 Irfan Ullah team KTH underpass Ms-01 at KTH underpass will not impact during medicine market university BRT road Peshawar. Reach 3 construction.Compliant s assured that he will not affected from BRT so he was satisfied.
26 Compliant claimed that his 22/02/18 Muhammad Ilyas PMCSC will Resolved name is missing from crop investigate actual
compensation affected Reach 1 situation. person list.
27 PDA tool plaza ring road 07/03/18 Muhammad Ashraf STRPI raised their Rejected Out of BRT Peshawar managing director issue and PDA asked claimed that due to BRT they will discussed
construction traffic divert on Reach 3 with higher authority. different roads and he bear daily Rs 300000 income loss.
28 Additional 5 Marla land 21/03/18 Zahidullah PMCSC will demand for BRT; investigate actual Reach 1 Complainant wants it to be situation identified as Commercial land
29 Loss of income due to 23/04/18 Fazal Rabi PMCSC will Resolved blockage of access vehicles Reach 1 investigate actual situation Disconnection of electricity
33 Date of Gender Sr. Name of Location of Action Description of complaint complain status Remarks No. Complainant complaint proposed/taken t M F
30 Blockage of road to Service 29/09/18 Muhammad PMCSC will Rejected Station Saleem Reach 1 investigate actual situation
31 Garbage and waste material 11/10/18 Hina Jehangir PMCSC will Resolved in front of Khyber bank Reach 3 investigate actual situation
32 Covered area 31.13 M2 at 05/12/18 Dr.Sohail Shehzad PDA,STRPI, PMCSC, Un resolved DG-PDA have assessment time and now stopped PMCSC 10.00 M2 Reach 1 for communicating with them.
34 VII. Social Implementation Plan A. Introduction 62. The report comprises of the social achievements against the set social targets by social section and also describes the non-achievable, responsible institution, action taken and remarks etc. The report also discusses the variation in achieving these targets (if any) and highlights the challenges/ social constraints in the process of achieving these targets. It further elaborates the responsible actor in percentage failed in achieving them. 63. All the three Reach have the same targets & achievements and also the characters are the same at them. The prevailing social & cultural situation has resemblance and never collides with each other in Reach I, II and III. Table:15 describes the target and achievements done so far. Table 16: Target and achievements of social component
Sr.# Targets Process Achievements Responsibility Remarks 1 Establishment A series of Established 3 PDA, Reach I, 0337 9256788 of Grievance meetings held GRM hotlines at Contractor’s & Reach II, 0337 9256649 Redress with all three Reach MMP Social Reach III, 0337 9256678 Mechanism Contractor’s and also make staff The above stated numbers (GRM) staff, PDA by them are 24 hours in operation, MMP and operationalized. receives complaints actively mobilized the One hot line also followed and got resolved. them to operational in The volume of complaints establish the PDA for this decreases gradually, as the GRM purpose. project civil work progressing. 2 Establishment As a result of The Six Medical Contractor’s & The minor injuries are of Six Medical series of Dispensaries MMP Social treated at them and the Dispensaries meetings the have been staff serious patients are shifted at Camp Contractor ‘s operationalized to City, LRH, Khyber Offices staff by six Medical Teaching and HMC established Dispensers hospitals. The same facility dispensaries at is available to all staff Reach & members & laborers without Building work any discrimination. All the sites expenses are born by the Contractor. 3 Provision of The Contractor’ Valley ball & Contractor’s & The staff & Labors play Sports & staff provided it cricket kits, MMP Social Badminton, Volleyball, Ludo Recreational at all camp badminton, play staff and also Playing Cards. Facilities at offices as a cards and Ludo They participate in these Camps result of and provided at healthy activities in spare meetings residential time. hostels. 4 Social Meetings with This target at all Contractor’s The Labors at Camps and Mobilization of Contractor’s three Reach staff, & MMP work sites have been Laborers at staff, and have been Social staff sensitized& mobilized Camps and laborers achieved regarding application of work sites PPEs protocols, keeping good hyenic & WASH practices at Camps & work sites. The mess hygiene & management has been improved, more wash rooms constructed to meet
35 Sr.# Targets Process Achievements Responsibility Remarks the requirements, water coolers provided, the improvement can also be observed in the quality of food and breakfast. 5 Sensitization & Delivered The participants Contractor’s The students, Social lectures, held were sensitized staff, & MMP management, nursing & Mobilization of meetings in & mobilized Social staff medical staff and general Social education regarding pre & public, teaching & Receptors institutions, post situation of administrative staff, SMC health facilities, the corridor. The and were mobilized about offices, use and benefits the uses & the post mosques, were of completion benefits of BRT traders and discussed and project in 10 hospitals, community addressed the 257education institutions members along queries and 30 mosques. Those the corridor and had any reservations and building sites doubts were cleared, queries addressed and suggestions submitted to the concerned sections. 6 Sensitization & Held meetings 100 % target Contractor’s The affected communities Social and Focus achieved and the staff, & MMP and entrepreneurs were Mobilization of Group affected Social staff mobilized of pre BRT Affected Discussions communities hardships and post BRT Community and addressed mobilized and project uses, grievances gatherings now being able redressed and to avail to approach the benefits through Focus right forums for Group Discussions & solving their Community meetings. They grievances and were also sensitized about being the registration of compensated complaints and the forums, where they can get relief & compensation. 7 Social Conducted The laborers use 80 % - 90 % The implementation of Mobilization for trainings, held PPEs on work PPEs PPEs was insured through Implementation meetings, sites, anyone implemented, the contractor management of Personal delivered hands without them are Contractor’s at work sites, but the Protective on lectures/tips expelled from staff, & MMP cultural & social constraints Equipment’s on work sites work for that day Social staff and were big impediments in the (PPEs) and in and sometimes HSE staff achieving 100 % target. Protocols residential fine imposed on Visible improvement & hostels them was to change can be observed at implement the work sites. use of PPEs at The HSE staff has the Reach I, II & III responsibility of the contractor to ensure 100 % compliance of PPEs and those have not them at hands should be provided at the earliest. 8 Elimination of Mobilized the 53 children Contractor’s Identified 53 children and Child Labor site inspectors, stopped from Social staff, the Contractor ‘s Social & from work sites HSE and social working at work MMP Social HSE staff ensured their and messes staff to sites and staff, HSE staff expulsion from work sites. discourage and expelled them The same has been
36 Sr.# Targets Process Achievements Responsibility Remarks expel children from labor discouraging it from time to from work sites camps time through the application of sensitization & mobilization tools. 9 Developed Held meetings Controlled traffic Police The team developed active Traffic and chalked out at sensitive Department, traffic management plans Management Traffic points like Contractor’s with traffic police to keep Plans with Management Firdous staff, Social, MMP the flow of traffic in line and Traffic Police Plans and Sadr, Tehkal and Social and smooth. It helped to Department, implemented Board bazars HSE staff minimize the troubles of HS & Social them pedestrians, save time, and staff avoid any mishap. Because of this, the people remained controlled and non-agitation took place. 10 Provision of Mobilized the Sensitive signs Police The sign boards were Traffic Sign Police installed Department, provided and placed at Boards at Department and /displayed at all Contractor’s appropriate places to guide Proper Places Contractor’s required Social, MMP and ease the movement of staff for this places/chowks/u- Social and traffic & general public. It purpose and turns etc. HSE staff also helped in diverting installed them traffic at proper routes & locations and controlled the traffic jam. 11 Capacity Conducted The target The Capacity building & Building hands on & officials & Contractor’s strengthening trainings Trainings for regular trainings laborers trained Social, MMP have been provided to the Officials & on Health & and implemented Social and HSE staff, working staff & Labors at work Hygiene, Mess it in the field sites HSE staff labors at sites and camp sites Management, offices. The objective was PPEs protocol to use PPEs, keep the living etc. places clean and live according to hygienic principles. The cooperation of contractor staff& devotion of participants made it happen. After it visible change occurred at work sites and improvement noticed. 12 Provision of Mobilized the Basic facilities The The basic facilities like Basic Facilities Contractor’ s provided such as Contractor‘s provision of clean at Labor management seating management & washrooms, food stuff, Camps, work through arrangements in Social staff and portable drinking water, sites and meetings and mess, lightening, MMP social proper sanitation Offices correspondence water coolers , staff arrangements, managing crockeries , camps & offices and placing soaps, dust bins dust bins etc. Even then , fans in noncompliance exists and residential would be overcome in the camps etc. future. The miserable conditions were improved and efforts are in progress to meet the required criteria and need in
37 Sr.# Targets Process Achievements Responsibility Remarks work sites, offices and residential camps. 13 Coordination Conducted Disseminated PDA, the Developed a dynamic and and progress review information, fixed Contractor ‘ s strong working relationship Consultation & consultation non compliances management & with all stakeholders Meetings with meetings with Social staff and including PDA, contractor Stakeholders stake holders MMP social staff, labor camps, affected staff community & entrepreneurs etc. Progress was shared and reviewed and actions suggested and fixed dates for compliances.
14 Developing Strengthen 86 % target MMP Social Social section developed Linkages & coordination achieved and staff strong and sustainable Strong with CSOs implementation linkages with CSOs based Coordination through ensured. in Peshawar and apprised with Civil meetings, them on pre & post BRT Society information situation at Peshawar. They Organizations sharing would further communicate (CSOs) the message at their respective target areas. The variance is due to more focus on the mobilization of the affected communities/contractor staff/labor camps and solving their issues/problems. 15 Social Impact Conducted 9 Social Impact MMP Social These surveys were carried Assessment Surveys , held Assessment staff out due to the changes in Surveys of the meetings with Surveys the designs and reports of Design Design section Completed and surveys submitted to the Changes at & Field reports designs section for further Different Engineers submitted to process at their end. The Locations concerned reports highlight the impacts quarters on the stake holders. 16 Deaths Held meetings Emergency The Death at Reach I No. 01 Compensation with Contractor death Contractor’s & Deaths at Reach II No. 03 Cases at ‘s management, compensation MMP Social Death at Reach III No. 02 Reach I, II , III PDA and has been paid staff Coordinated actively with aggrieved and relatives and stakeholders families correspondence the issue of compensation on the rest of the of the deceased persons instalments is in and disseminated progress information with ADB, PDA & PMCSC. 17 Messes Paid monitoring Messes The Contractor The conditions of the Management visits, held management & MMP Social messes changed, facilitated Reach I, II, III meetings and and hygienic staff the laborer & staff in serving sensitized & condition food, breakfast etc. mobilized the improved, Crockery provided & quality mess staff facilities provided food stuff served. in them
38 Sr.# Targets Process Achievements Responsibility Remarks 18 Living Paid monitoring Living standard The Contractor Brought observable change Conditions in visits, held improved, & MMP Social in living standard, and Residential meetings and facilitated the staff monitor the quality of food Hostels sensitized & residents with off & on. mobilized the fans, good mess staff quality food, water coolers and decreased the number of residents per room 19 Conflict Mediatory Conflict resolved The Contractor Many ethnic conflicts Resolution meeting & in residential & MMP Social resolved through mediation, mobilization camps, working staff facilitated them to live in sessions with sites and in conducive living stake holders girder yards environment, sensitized to cooperate with each other. 20 Awareness Arranged walk, Community and The Contractor They were sensitized and Raising held corner Contractor ‘s & MMP Social took precautionary Campaign sensitization staff, laborers staff measures to protect from Regarding sessions, etc. dingy attack and not to fell Dingy sprayed on dingy fever complications. certain points
VIII. Gender Action Plan Implementation A. Introduction 64. This Gender Section shares updates and progress made on LARP/RPs implementation of Peshawar Sustainable Bus Rapid Transit Corridor Project (PSBRTCP) using gender lens. The gender mainstreaming initiatives were focused on facilitation of the more susceptible DPs particularly women and the potential BRT commuters including women, disabled and the vulnerable. 65. The PSBRTC is classified as Effective Gender Mainstreaming (EGM) Project. Women have been provided increased assistance in all project related activities that target men and women. A Gender Action Plan has been developed involving all stakeholders and is being implemented. Regular consultations were conducted with all stakeholders including DPs of the BRT corridor. B. Progress on GAD Implementation 66. Information disseminated to women DPs, and vulnerable DPs of Sardar Garhi and the two Underpasses were provided information through regular meetings on project impacts on assets/income; LAR and Gender Policy, entitlements/obligations, disbursement, complaints; GRMs, M&E of LARPs, GAP; information. Eviction, timeframe. In brief, during the reporting period, following activities were carried out for effective implementation of the GAP. 67. The GAP team (PIU/PMCSC) has successfully established and activated two DPCs at Sardar Garhi. DPCs have helped women where they easily communicate their grievances with
39 the committee team lead/president of their resettlement amount or their future livelihood plans. These meetings are part and parcel of GAP. The total number of DPs at Sardar Garhi are 73. This includes 17 families that are affected by the PSBRTC this includes 28 women. 68. Women groups have been formed in Sardar Garhi during the month of April and May 2018. The purpose of the formation of group was to ensure that women are equally consulted and participated in the implementation of the GAP and LARP implementation. During the meeting women shared their views regarding problems in getting compensation and resettlement assistance. 69. A series of visits s have been done to PDA during the compensation process and assisted women DPs and resettlement social and gender team. During the meeting women gave their views on the satisfaction of the DPs regarding compensation amount. Total 28 women are affected from the corridor and as per ADB safe guard policy they have been compensated. Women highlighted that they acquired job for their male family members who have different expertise. 70. Two meeting has been done with the Women Chamber of Commerce Entrepreneur Peshawar on5th, and 22nd March 2018 on the GAP output-1 section 1.5 (Entrepreneurship of women in BRT commercial places. WCCIP shared the Peshawar women entrepreneur’s lists which is further shared with the Trans Peshawar for the GAP out put one section 1.5 Establish commercial spaces for small women entrepreneurs in BRT system, prioritizing those in affected household. 71. Four to five liaison meeting have been done with the UN Women at Peshawar office for the introduction of PSBRTC related GAP.UN Women head invited BRT GAP Team to the CM House on the ceremony of hand over the Pink Buses to the CM for Abbottabad and Mardan. The ceremony was participated in by CM & his cabinet, UN Women, UNOPS, Ambassador Japan, Information Technology Board (KPITB) and the UN women Sakura buses safe women mobility mobile application. Conducted meeting with the UN women to collect their business community’s member’s list for BRT corridor commercial spaces. UN women head Wajid raised concerned that their affiliated business community’s members are very poor, may be they could not be the part of commercial places of the corridor. It will be share this issue further in upcoming GAP meeting regarding the criteria. 72. Visited and met with the contractor team regarding school visits, also meeting has been done on the Reaches I-II -II women for the planning of awareness raising session on the BRT in Schools. 73. Brochures has been developed with the key features of gender and approved from the senior team of the PMCSC. PMCSC team will used theses brochures during the visit to schools, colleges and universities. 74. Communicated with different Print and Electronic Media. The objective of the meeting was to liaison with the print and electronic media for the future collaboration and dissemination of PSBRTC key gender features facilitating women, elders, girls and PWDs and other aspects included in design and construction phase. Team highlighted and discussed the key features of BRT especially Gender Action Plan. C. Gender Case Studies of women DPs 75. In-depth three case studies of women DPs have conducted which highlights symbol of hopes for the entire women of KPK.
40 Case study 1: The Amina is 50-year-old widow of Mohammad Naeem (late). She lives in Qissa Khawani Bazar, Peshawar with her in-laws. She has a 15 years old son. She got marry in out of caste called Mughal, she belonged to Awan family. She completed her middle level education from Government Girls Middle school Jogivala Hashtnagri Peshawar. After completion of her education she took admission in vocational training course (sewing/stitching /carpet weaving) from Ganj Patti sewing Centre. She completed short course successfully she earned her livelihood through the skill development activities. She worked from dawn to dusk and started earning from Rs.500 to Rs. 600 per day at that time. She married with her cousin Muhammad Naeem in 2002. This was a love marriage. She spent a very happy matrimonial married life with her husband. He was Chief Building Inspector in Municipal Corporation. Recalling her husband Amina says, “My husband was very caring he used to give me a separate pocket money all mine to spend according to my wish. But I had a habit of saving money. After spending some period, I told him about the amount I saved. I offered to him for this amount I still remember his expression and he was surprised so happy. He wanted to invest that money by starting his own business. Consequently, he also increased my pocket money from to”. The clouds of darkness prevailed in her life in 2011. Her healthy and wealthy husband died due to heart attack. The success light of her life deemed certainly. That was a very painful and crucial moments of her life. Her life was shattered. All the rays of hope vanished. Keeping in view the whole circumstances she knew that she had courage to face the winds of life in the presence of her son. She was of the view that a day will must come when she will be able to stand her son and fight against these difficulties She described the grater dream of her husband about the initiation of her own business. So, she thinks about the practical implementation of her husband’s dream. She was trying to fulfill the wishes of her husband. She was so ambitious and set a goals for her destination and started business. Her relatives and friends showed the importance of different types of business. One gave their own suggestions and recommendations in this regards. So she was undecided, she started thinking how to utilize that money. She converts her capital in an opportunity for investment. Her brother in law motivated her to invest in shop business in a trade Centre (Gul Centre and Noor Centre). Although she had nominal academic qualifications but with her knowledge, supporting experience combined with circumstances helped her to succeed in her endeavor. So she moved this titanic slowly. She did not see and care the blessing heat of summer and showering cold nights of winter. She devoted her life for the sake of her business. She had been learnt the art of business after met with variety of different cultural people. Consequently, she is the owner of two shops at this time. One is in Gul Centre and other one in Noor Centre. Her brother in-law Wajid Nadeem gave her the idea to engage labor in shop to manage business on monthly basis. She had innovative ideas regarding business management. She started two businesses at the same time one a saloon which was run through skilled labor and other a sell of cosmetics products in a shop. She optimum utilized the available resources by selling food commodities in the Holy month of Ramadan and earns more money. The urban area of Peshawar culturally is still rigid and conservative. The Women have faced difficulty to running their business in the open markets and open spaces. But in that culture her in-laws helped to find out best strategies to empowering her. They assist her a lot and provides management skill and troubleshooting, she has strong character in terms of trust
41 building, transparency and dignity among shopkeepers. They even record and share their communication with her regarding the financial record keeping that they record by making a film of their conversation to maintain transparency and mutual trust. Told she will in absence of Wajid Nadeem. He made all my work easer and created space where I could work easily and frequently communicate with my labor team”. Bus Rapid Transit proved to be a turning point of her return in the existing business. Her beautiful sources of earing stopped suddenly. Her shops were demolished. It was purely for the betterment of public interest. So she accepted it warmly and happy with the government initiatives. She was satisfied with the attitudes of all development player. She praised the field team of concerned department how contacted with her during that process. Now she is happy with the officials of Land Accusation Resettlement plan for the financial assistance provided by PDA on monthly basis. She explained about the appropriate evaluation of her business. She further told the monthly income and compensation amount from the concern department she said about the monthly receiving amount of Rs. 75000 per month. She was of the view that she will get back her shops very soon. She told another story of 12 years ago when the Revenue Department took her in-laws land still not yet been paid or compensated in any form. She compared the dealing of the both department and financial mode of payment. She and her brother in law praised PDA financial support and payment mechanism. She told her future plan of action to fulfill her husband’s dream. Now she has a dream to build her own house that will display the mane plate of her husband along with his designation. She intends to own shops in the BRT commercial spaces which will be allocated for women on the completion of corridor. She hopes for the best in future. 76. Case study 2: Rukhsana daughter of Raheem Bakhsh lives in QissaKhawani Bazar “the bazar of story tellers” the place where, caravans used to arrive from different Asian states, travelers/traders staying in the inns, enjoying cup of tea while listening to the stories of the story tellers till late nights in 19th, century. Qissakhawani Bazar has a historic value in the Peshawar city. She is with her parents since the last seven years after her separation from her husband Kifayat Khan. She was married in the year 2000 with Kifayat khan a Mohmand living in Charsadda. By family they are Mughal. She has an eleven years old son Ahmed Ali; her elder daughter Palwasha died of Diarrhea in2003 at the tender age of 3 months. Rukhsana was born in 1974.She completed her intermediate education from Frontier College Peshawar. She started typing and short hand at Government Rural Academy Bacha Chowk Peshawar. She got marry at the age of 27 years with Kifayat Khan. The hardships and bitterness of her life started. Her married life proved too unsatisfied for him due to the rough and tough behavior of her in laws. She victimized of domestic violence and harassment (physical & psychological) lot of times. Her husband used to beat her on petty mistakes in the daily affairs of life. The curial attitudes of her mother in-law depicted a true picture of her embodiment. She abused her in the routine matters and mentally and physically torched her. She felt pleasures and proud on her negative tactic’s. Rukhsana faced this situation from last 10 years. But her in-laws always be remained the same. She left her home several times due to physical &psychological violence from both
42 sides during that period. The elder sister of Rukhsana also got marry with Kifayat Khan’s elder brother. His brother was an Army Officer. Her sister and brother in law lived together where they placed. The negative thinking of her in laws again applied at his sister’s case. They were of the view that her sister played vital role to stop the financial assistance. They took revenge from her in this regard. They started teasing and pressurized Rukhsana, to compel her sister for timely financial assistance. She did not talk with her sister due to some certain reasons. Although she was well knowing the skills of typing and shorthand. This can be utilized for the earning purposes but her husband did not allow for a job. His life revealed a picture of help and hopelessness in the decision making. Her way of hardships came long to longer. She tried at her level best to get separation from her husband as early as possible. She always be in search of that opportunity and finally she decided to leave her husband’s home and shifted with her parents. Now she became the victim so social and cultural berries of community. Her parents were morally and financially strong in that area. They were fully cooperated and support her in these circumstances. They thanked Allah that their daughter came to their home safe and soundly. Rukhsana did not want to be a financial burden on her family. She sold her jewelry, a plot (which she got from her husband) her mother also gave her twenty-five lakh rupees to establish a business with the permission/consent of her other sons and daughters. Her brother Wajid Nadeem supported her a lot. He asked her to purchase a shop for a business purpose in the new emerging trade Centre Gul market. Rukhsana recognized the advantages and disadvantages from the household support in terms of personal independence and household support. Her initial investment was quite high compared to her economic background. She was successful in mobilizing her capital into a fruitful business due to her brother’s support. Now after all these years she is the owner of two shops in Gul Market, and also have two others shops that are rented on monthly basis by Mohmand Construction Company (Pvt) Ltd. She also hired skilled labor to run her salon business and food shops. But now the situation has changed. Due to the BRT project Firdous under pass named Gul Centre was also affected. Ruksana shops were unfortunately demolished, the PDA and ADB ensured her that they will build shops and hand over to her for business. She is hopeful waiting for the compensation. Her business was stopped since 28 November 2017. She hoped for the best. She appreciated the BRT corridor project. She also appreciated the 15 % commercial places allocation for the women. She is waiting for the completion of BRT project then she could open her shops and run their business once again with new spirit and enthusiasm. It is an evident of that single Women house hold have an opportunity to run their business in the urban area with the help of their family members. There is dire need to explore training programs for them. Where women can integrate their talent, ability and drive to transform resources in to profitable ventures. More appropriate training regarding business will provide knowledge, confidence, and calculated risk-taking capacity for the women. 77. Case Study 3: This is a case study of a 35 years old poor widow Mrs.Zakia Menhas. She lived in village Shaheed Abad Chamakni. She got marry with Younas Khan when she was only at the age of 16 years. Her husband was 30 years at that time. She was quite satisfied from her life from 1999 to the 2017. The Almighty Allah granted her five sons and one daughter. They both
43 contributed for the best future of their children. Their kids grooming day by day with the passage of time. Her husband was a security guard in the market of Firdous underpass. Her husband was very honest and dutiful person. He performed his duties from dawn to dusk. He tried at his level best to ward and watch security affairs regularly on daily basis. The market management committee was satisfied with the performance of her husband. All of sudden his husband died with sewer heart attack at the spot in October 2017.She told that after the death of Younas Khan the life become so difficult and hard to survive. She strived hard to earn her living but not yet been succeeded. Her 18 and 14years old sons are studying in 10th and 7th class, respectively. They both are providing their service in the welding work shop after their school things. They are the only source of her earning. Her brother in law more and often support them time to time. Her sons’ wages are up to Rs.1500 to 2000 per week. Her children are studying in local school excluding her daughter. Her daughter is 16 years old. She gets only primary education. Her father did not allow her to get more education. The owner of Market Mr. Mirza Khan collected a respectable Rs. 45000 amount from the resource full persons of markets. He bifurcated this amount in the different heads of her life i-e Rs. 15000 for her husband’s funeral and other arrangements. He gave her Rs. 25000 during her waiting period and livelihood. Finally, Rs. 5000 for the Ramadan and Eid celebration. Due to high rate of inflation she became under the debit Rs. 10000 from her neighborhood. Consequently, her worries increasing day by day. She had only one pet in the form of goat was only source of her earning this goat also victimized from various diseases. She thought about to sell her out in the future for the payment of her debit 10,000. On the other hand, she still forced to start her earning for other sources. Meanwhile Bus Rapid Transit project started on those days. Various types of meetings held with the community for the resettlement and compensation issues. Her husband Younas Khan was security guard of the whole market. He was also part and parcel of the affectees. His name was included in the list of beneficiaries for the compensation. She received a cheque captaining the amount of Rs.75000/= after her husband death as per Asian Development Bank’s (ADB) safe guard policy. She seemed satisfy with the cooperation and coordination of ADB’s timely financial assistance. She was illiterate and unskilled lady and unable to make some plan for the appropriate utilization of the amount of Rs.75000. First she thought about the business initiatives. Second shared out this amount as partner in the existing business. She was in a fix what to do and what not to do. Her mental situation and large family size with limited earning forced her to spend this amount on the daily expenditures. She utilized this amount from last ten months. Now her worst and miserable condition true depictions of a woman socially and economically deprivation from every aspect of the life. She is still much hope full that her eldest son will be able to get job in BRT project.
44
IX. CONCLUSIONS AND RECOMMENDATIONS A. Conclusions 78. As evident from the preceding sections, a considerable progress has been made for last six months in the process of the LARP/RPs implementation in terms of payment of land compensation and the disbursement of rehabilitation and resettlement assistance to DPs. Progress were also made in engaging with stakeholders, restoring livelihoods, addressing the needs of vulnerable people, ongoing follow up of grievance resolution and tracking monitoring impacts. However, the cases of unique DPs (Afghan Refugees, blocked and expired ID Cards holders and underage DPs) are still pending. Vulnerable DPs have given special attention in compensation payments and subsistence allowances. DPs have verbally asked during monthly payments about their trust and satisfaction on transparency of disbursement of compensation payments. All of them have found to be satisfied from LARP/RPs implementation process and our method of payments of disbursement. B. Recommendations 79. Potential Eligible project affectees should be given priority in project jobs, so that they may be able to earn livelihoods for their families. Lists of potential Eligible person have shared by PMCSC to concerned stakeholder including PDA, Trans Peshawar and contractor. 80. The compensation payment disbursement has been slow down due to authorization and approval process of cross checks. A dedicated time slot is required on daily basis from the Finance Department for compensation payment to DPs. 81. Following the approval of the First Semi-annual Internal Monitoring Report, the External Resettlement Monitor should be engaged for validation of the above-mentioned report. 82. in order to have on one page, strong coordination among technical and social teams needed, it is suggested that there should be a morning meeting of all stakeholders on daily basis for progress review discussions participated by all section heads in the chairmanship of team leader PMCSC. 83. Coordinated program to Brand BRT services and all of its physical elements (vehicles, Stations, Signage etc.) to differentiate it from traditional bus services and promote it as a convenient and fast alternative. 84. In connection with branding and marketing BRT should plan its schedule for potential users to use it going to office, school etc. in order to utilize bus services of BRT in the best interest of ordinary local people. 85. Unlike other public transport projects that could be managed by a single department, BRT by its nature is a project need multidisciplinary and multi-stakeholders approach. 86. Planning and implementation of BRT requires the attention and action of different institutions in the city and the provincial government.
45 87. Full participation of the relevant stakeholders in planning and implementation was essential for the smooth implementation of the project, the potential stake holders in this case were expert with huge experience, techniques, the operations of old public transport system such as mini bus, buses, vegans and actor involved in transport related activities and that felt threatened by the new system of transport. 88. Full participation of all stakeholders in planning & implementation of BRT demands communicating and networking with all stakeholders and in order to inform them about the implementation communication lines have been open to get the concerns and voices of people. 89. Consumer satisfaction survey are important tools to get feedback from the users of BRT, an expert impact assessment will be made on implementation of the project. 90. Implementation of BRT should not be limited to this corridor, expansion should take place as early as possible in order to reduce pressure on the early built system and maintain the quality of service. 91. Evaluate the system after implementation and take into consideration the response from the users 92. Lesson Learn from experience in other cities.
46 Annex 1: Notification of LARP Implementation Committee 1 Notification - LARP Implementation Committee
47
48 Annex 2: Notification of Resettlement Assistance Disbursement Committee
49
50 Annex 3: Notification of Grievance Redressal Committee
51
52 Annex 4: Notification of LARP Implementation Committee Meeting
53 Annex 5: Notification of Reach Wise Focal Persons for the First Tier GRM
54
55 Annex 6: Linear Map of Reach – 1, 2 &3
Fro Fro Fro Fro From To From To From To From To To To m To m To m m
Chainage 6+30 0+31 0+32 6+27 6+30 6+24 6+26 6+39 6+800 6+82 0+000 0+000 1+000 1+020 3+785 3+795 0 0 5 0 0 0 0 0 0
Khalifa Hotel/ Firdous Hashtnagri Underpass & Categories of Zia Market ArbabSikand underpass EBD land Tarskon Hotel Dr. Zaheef Hashtnagri vendors DPs Location (Access er Flyover market to (SardarGarhi) (Chamkani) memorial School Underpass sitting Ramp) area GovtHasnain adjacent to Shaheed underpass School Lessees, sub- Lessees, sub- lessees, Type of Agriculture Masjid in Green lessees, Agriculture land Vendors Vendors Vendors shopkeepers impact land Belt shopkeepers employees & employees vendors Land Compensation Payment of Structure Payment of Trees Crop compensation Allowances
Land Compensation Payment of
Structure Payment of Trees Crop compensation Allowances
56 Linear Map of Reach – 2
From To From To From To Chainage 1+815 1+845 03+880 03+910 03+911 05+836 Categories of DPs Cantonment Board Plaza to No Impact Location Staging Station-Dabgari Gardens Sunehri Masjid Road Type of impact Vendors Vendors Allowances
Allowances
Linear Map of Reach - 3
From To From To Chainage 04+375 04+440 04+441 11+900 Categories of DPs In front of Speen Masjid - Location University town No Impact Type of impact Vendors Allowances
Allowances
Payment has been made to DPs
Payments are in process
Payments are not yet initiated
57 Annex 7: Consultations with Key Stakeholders
Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Novemb Chamkani Land Owner of Zia Dissemination of 04 The DP has shown his concern that the The Social er 16, Market & 02 information about affected structure was under assessed by resettlement team 2017 Houses,02 quarter BRT, compensation C&W using depreciation cost. The properly oriented documentation compensation is not as per the current market. the participants procedure and guide about the BRT them for bank alignment. account opening. He was assured that he will receive compensation amount according to the market rate. The issue was followed up with the PD. November PDA Office Shop Owner Compensation 02 Meeting regarding required documentations for PD was requested 23,2017 &Shura Member documentation for compensation for below 18 years, Afghan to come up with a DPs. nationals and blocked ID card. procedure that Shop Ownership Two female DPs shop owners but their names unable these issues. are not mentioned in the LARP as owners. unique DPs to Some employee names and their details are receive their missing. payments. Letter was written to Afghan Commissioner ate to help PIU for the payment to Afghan Refugees. Under age were guided to apply for guardian certificates in the court.
58 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F PMCSC was requested to investigate the missing names. November Hashtnagri Shop Owners Dissemination of 11 03 Lack of understanding regarding procedures of A detailed 24,2017 Under Pass information about compensation documentation orientation was BRT, compensation Female owner name is missing in the list. provided for the documentation Sher Ullah was employee of shop but his name required procedure and mentioned as shop owner currently he is not documentation for guidance for opening employee. account opening bank account. and compensation payment. Both female and male DPs was assured of appropriate action and PMCSC was requested to investigate and rectify. Riaz Gul and his brother are employees of information shop but their names were mentioned as shop provided in the owners. LARP. November Secretariat TMDT Meeting with TMDT to 8 4 Gender mainstreaming in BRT and GAP GAP 30, 2017 discuss issues related implementation issues were discussed implementation will to Gender Action Plan thoroughly. be responsibility of Women participation in the project was all stakeholders. discussed; GAP will be Gender sensitization of the public while riding implemented and in BRT buses. TransPeshawar will assure gender concerns will be addressed properly.
59 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F PMCCB and PMCSC will support TransPeshawar and STRPI will act to facilitate the GAP implementation process. December SardarGarhi Landowners/ Investigation of fruit 12 DPs complained that contractor cut pear trees During the meeting 06, 2017 trees and fodder crop and damaged Berseem crop. with DPs, along Tenants damages by contractor with contractor and Confirmed total 23 pear trees cut 8+15. 43.5 PDA official at site, Marla land Berseem crop damaged. cost of damages was discussed and Community requested for compensation of the estimated. ADB damages. consultant was part of the meeting.
December Sunehri Masjid Shop keepers Investigation on 15 Six days ago, Cantonment Board evacuated During the 07, 2017 genuineness of the vendors from Sunehri Masjid investigation, DPs, whether they are NaseerZangi, Asif eligible for Three vendors including one with disability and Abdul Saboor compensation payment were present there. were found not or not. vendors they are In result of investigation find that Mr Asif shopkeepers Khan,Mr.NaseerZangi and Mr Abdul Saboor working in shops have their shops in Market and they showed and they are still their name as vendors on the basis of their present in market. displayed stalls outside of their shops. Following the Cantonment operation, no
60 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F vendor exists at the surveyed location.
All vendors will be located and compensation will be paid accordingly.
December Dabgari Vendors Collection of CNIC & 02 Mr. Faheem requested for a job in project as Collected CNIC & 07, 2017 Bank account numbers he is educated having a higher secondary Account No from school certificate. Mr. Faheem vendor
He explained that he suffered badly because of Need to add his police and cantonment imposed heavy fines. name in livelihood plan for training
December Firdous Women Shop Collection of CNIC & 06 Lack of clarity for eligibility criteria for Decoration cost of 07, 2017 underpass, owner Bank account entitlements between two APs. shop and rent of Sheikh Abad numbers shop will be Near Gulbhar Conducted consultation meeting held with provided to female widow of Khan Zareen shop no 01 and her two AP and business daughters. They have misunderstanding about loss will be their ownership with her brother Salah Ud din. provided to Salah Ud Din. Informed her about required documents for compensation. She has been facilitated in bank account opening.
Decemb Zia Market Shopkeeper Collection of CNIC 10 Some shopkeeper and employees still not have Collection of bank er 07, copy and bank Account account numbers but in process. account and CNIC 2017 no. copy
61 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Decemb Zia Market House & Shop Zahid sister share 05 Zahid explained his father total land is 06 PMCSC design er Owner confirmation and Kanals. Out of which 03 Kanals is owned by engineer along 07,2017 meeting himself and 03 Kanals are owned by her their team marked sisters. his land according to required land Zahid was requested to arrange a meeting with before construction. her sisters to clarify ownership issues. Zahid provide Mr. Zahid asked about his house rate and estimated rate of workshops not included during survey also till structure from now not clear about demarcation which construction indicate that auto workshop will be affected or engineer which not. show difference of Rs. 200,000 from PMCSC.
Issues was discussed with PMCSC and it was found that PMCSC not follow valid procedure for estimation of cost which is totally wrong practice.
PMCSC was asked to review his house rate cost according to MRS rate.
December SardarGarhi Land owners/ Meeting to conclude 21 3 Meeting with APs community, contractor, PDA. Land rent rates 10, 2017 compensation for Community disagreed with rent and rates and calculated and Tenants agricultural damages asked for compensation for land. fixed similarly land and rent for land.
62 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F damage cost shared.
December Firdous Market Shura Member Verification of Data 10 Conducted meeting with Mr.Zahiri Shah, Wajid Discussed each 12,2017 Nadeem, Qari ZahidUllah, Haji Ghani and case with PMCSC Complaints Abdul Rehman at Firdous Market regarding and cross checked resolution regarding complaints of missing employee names and with survey forms missing employees family employee names. and micro plans. name The list of DPs was corrected accordingly.
.
December Hashtnagri Shura Member Verification of Data 04 Meeting conducted with regard to complaints of The DPs were 12, 2017 missing employee names and family employee informed the Complaints names. following. resolution regarding missing employees Discussed each case with DPs and information Shop No 22: Aqib name were cross checked with survey forms and with left shop and is no micro plan. more employee of shop no 22.
Shop no 31,32,01,02,03,04, 05 all are unmarried family member – they do not fulfill entitlement criteria.
Mr. Khan Afsar and Wajid Nadeem
63 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F asked about compensation date and informed about their intention of travel abroad for a few months; STRPI team informed them they can receive their amount after arrival in country.
December SardarGarhi DPs Land measurement for 11 Measurement of land to be used for structure Community 15, 2017 Up ramp of EBD of EBD Up Ramp. objected and halted work pending compensation.
December Secretariat, Government Gender Action Plan 12 03 GAP discussed Secretary 20, 2107 TNDT officials update Transport Updates shared by TransPeshawar and supported GAP PMCCB implementation
GAP updates will be shared monthly.
All concerned stakeholders will share their update on GAP monthly
December SardarGarhi DPs Resolution of land 6 1 Compensations offered by ADB consultant DPs asked for 20, 2107 measurement for EBD compensation and Contractor work Support requested to allow Land measurement against land other resumption compensations offer not accepted.
64 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F DPs allowed measurement of land
Decemb STRPI Shura Member of Block CNIC, 08 Shura members of Firdous with DPs visited ADB was er 26, Firdous office and asked for speedy processing of approached to Office 2017 Underpass Under 18 & Afghan compensation also shared concern regarding provide guidance National block CNIC, under 18 & Afghan national. for timely compensation of affected persons.
December STRPI Office Shura Member Correction of DP 03 Shura member visited office for correction of The issues are 28, 2017 Names and other some names. Copies of CNIC according to followed up with survey form were provided. PDA and ADB.
Account numbers of some DPs are still pending such as under 18 years age and Afghan Nationals.
December STRPI Office DPs of Firdous Relief from project 02 Follow up meeting for his earlier claim of his Chief Architect of 28, 2017 Cloth Tower due to construction of perceived loss of value of his property due to PMCSC was Bus Station in front of BRT. contacted and Firdous Cloth Tower requested for review of the design. Decision still awaited.
January Reach 3 Camp Project Health and safety 08 01 Discussed all issues regarding health and Project Manager 27,2018 Office Manager Deficiencies and safety. Team was informed that staff are not informed Contractors. remedy or fully trained for health and safety. No document contractors will precautions for deployment of staff their name, duty time, arrange health and Assistant location was shared Some safety person safety training in Director PIU. refused to do duty according to their TORs as next week. asked by PIU staff. Safety in charge needs resources
65 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Safety in charge In Phase 3 Principal of Government Girls High for proper service School complaints regarding noise, dust and instillation of Sign provider, mobility of students and. boards and other required material. Women Social Ms. Amna and Ms. Kalsoom residential of Officer Phase 3 claimed that due to welding and steel Health and safety work noise is creating disturbance. They were in charge not able to perform their work and school going distributed children are being affected due to noise. brochure to community and also display banners at different places for grievance complaints.
February PDA Office Shura Member Demand of 05 years’ 07 Shura Members Hashtnagri express their fear DPs were assured 08, 2018 Hasht-nagri extension in lease for not being compensated by PDA. that all agreement. commitments were The demand regarding 05 years’ extension in made and Assurance for lease agreement from PDA has not been documented in the reestablishment of fulfilled. LARP/RPs will be shops at same area fulfilled. In LARP it was assured that DPs affected shops will be re-established after completion of construction work.
February Hashtnagri Shura Members, Documentation 05 Shura Member provided documentation of List of DPs are 09,2018 underpass shopkeeper, sub provided for affected person. corrected. lessee owner correction of name and ID Card numbers DP Irfan Ullah provided agreement copy of DPs who will be shop 07. affected will be Raised issue of eligible for shopkeeper Issues of payment to DP who left the shop after compensation allowance of Shop no the cut-of-date. payment. 07 and Shop no 14
66 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F also decoration of these 02 shops
Decoration cost of Shop no 12
February PDA Office Lease Owner 05 years extension 02 Mr. Mirza main lease owner conduct meeting A note to DG, PDA 12, Hashtnagri lease agreement with PIU team member and asked about 05 was prepared and years’ extension in lessee agreement and sent for the lease 2018 show their concerned about delay in issuance extension as per of letter. the provision of LARP. Mr. Mirza asked shopkeeper and employee are eligible for compensation which Firdous under pass shops damaged by PDA. A meeting was arranged with PD for compensation of loss of income. The matter was deferred till the finalization of the design.
February PDA Office ADB consultant Correction Action 06 01 ADB Consultant conducted meeting with All issues were 15, 2018 Plan STRPI and PMCSC regarding CAP. followed up and STRPI Team most of them LARP summery LARP summery with segregation of shifting addressed. PMCSC Social allowances, vulnerable allowance and income Team Data base allowance as per LARP.
Firdous demolishing Data base required for DPs information and issue status of payment.
Afghan commission In meeting discussed about Firdous underpass letter. demolishing issue in detailed informed him
67 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F LARP translation about Senior Director meeting with Shura member and they are agreed till decision of Allied structure due Firdous design finalization. diligence ADB Consultant discussed about afghan BRT app add on refugees DPs compensation letter to Afghan PDA website. commission then informed still afghan office not respond to officially but verbally they asked we cannot due to shortage of staff.
Discussed in detailed about due diligence of allied structure with PMCSC representatives.
PDA website should include a Tab on online grievance submission from DPs.
March 05, WCCI, Sarhad Women Chamber BRT introduction; 01 03 WCCI has appreciated about the opportunity of WCCI welcomes 2018 Chamber of of Commerce and 15 % commercial spaces for women BRT; FithratIly as Commerce Industry Informed about 15% Bilour the Peshawar commercial spaces Brochures may be developed for commercial Chairperson greets for women; Engage spaces the BRT team WCCI provide list of women Dust pollution due to BRT and traffic jams Next meeting to be entrepreneurs held in 2/3 weeks WCCI will share list Separate group of Another meeting suggested shops for women suggested
Price of shops and its date of availability requested.
68 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F March 08, UN Women UN Office UN Women meeting 7 15 Female issues discussed BRT receives 2018 Office International Women welcome amid Day BRT discussed and numerous opportunities for reservations on women shared actual timely delivery 15% Commercial spaces for women shared Further meetings Facilities for women shared suggested Video Presentation on BRT is a good idea
March 13, PDA Office DPs of Hashtnagri Issue of Letter of 5 1 Shura members 2018 Extension of Lease assured letter of the two issuing under underpasses process Hashtnagri and Shura members of the 2 underpasses visit Firdous PDA STRPI office to protest PD informed APs – Underpass Female DPs plus Hashtnagri PDA DF informed employees, shopkeepers and Lessees turn down receiving of compensation payments in Compensation protest for not receiving promised letter from payments to PDA for extension of lease. Hashtnagi DPs deferred
Concerned shared for the inordinate delay in issuing of letter
March 14, QissaKhwani DPs Develop case studies; 2 3 Both female DPs shared concern for Case studies of 2018 facilitate PMCSC demolished shops. Female DPs of Hashtnagri&Firdou Suggested that PDA should provide lump sum s u/p at compensations instead of each month. QissaKhwani: Rukhsana and Amna Kareem.
69 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Interest in obtaining shops in BRT 15% Also detailed on commercial spaces for women BRT Commercial spaces 15% for Shura member Wajid Ali Nadeem facilitated the women. APs are meeting. happy to see positive actions of PDA
Both DPs agreed and shared information for case studies.
March 22, WCCI, Sarhad Women Chamber Follow Up of BRT 1 5 WCCI may provide an updated list of women 2018 Chamber of of Commerce and introduction; 15% entrepreneurs, if possible. Commerce Industry commercial spaces Peshawar for women; Engage BRT may increase shops for women. WCCI provide list of BRT brochure requested women entrepreneurs Facilities and opportunities for women be included in a BRT brochure.
Suggested including Mardan WCCI
Pink bus in Mardan and Abbottabad to be introduced
April 01, Hashtnagri Lessees owner & Extension in lease 15 01 Conducted meeting with Hashtnagri main A meeting held with 2018 Underpass shopkeeper agreement lessees and sub leases to collect directors and DG Hashtnagri compensation but they did not want to receive PD for extension as till approval of 05 years of extension in lease per LARP contract. provisions.
PDA assured that a letter for lease
70 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F extension will be provided ASAP.
April 2, PC Peshawar Chairperson STRPI introduction 01 Work of Social Team appreciated Ms. Meraj 2018 Women and sharing GAP Humayun highly Parliamentary Timeframe of BRT appreciated the Caucus More interaction advised work of PDA Social Team.
As Director of Board at KPUMA requested more interaction and information on BRT shared.
April SardarGarhi Tenants /Owner Crops /Trees 10 04 Conducted meeting with Tenants and land Participants were 02,2018 compensation owner son issues related with trees and crops informed about the compensation. compensation amount will be Most of the DPs provided their documents for provided following payment processing but few were not available the availability of the Finance Director.
April 6, SardarGarhi DPs Grievance 07 Complaint #26 investigated Complaint resolved 2018 investigation as the DP is not Aneesur Rehman, the land owner confirmed eligible for
wrongful claim of tenant on his land. compensation.
SardarGarhi DP Roohul Market access 03 Front access to market blocked due to digging PMCSC Amin blocked investigation of BRT near SardarGarhi representative at site took up matter with PMCSC civil
71 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F works engineers and contractor.
3 Km stretch dug up for drain along GT Road; affects few access points along the stretch
Access matter to be resolved by PDA ensured.
SardarGarhi DPs Communication with 01 05 Meeting with disabled female AP Commercial spaces female APs 15% for females Issue of 30 marlas land was not compensated. will be followed up.
Commercial spaces 15% discussed with Issue of 30 marlas female DPs as investment opportunity case registered by DPs – court Female DPs interested in land purchase decision awaited.
April 9, SardarGarhi Zahidullah Issue of land price 01 DP disappointed about the lengthy decision- Case hearings in 2018 grievance -Case making process by the court. progress follow up 3 hearings were done
Court asked Revenue dept. submit comments by next hearing.
April 10, SardarGarhi DP Musawir Claim of tenant 01 Musawir claimed tenant not received Case has been 2018 compensation. followed up. The
72 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F tenant was hired after cut- of -date.
April 11, PDA DPs SardarGarhi: Compensation 01 06 Timely and fair compensation payments to DPs Payment 2018 Sabiha, Rafia, payments orientation procedures SafiaAshrafia, explained Mumtaz&Sharafat
ADB Mission Firdous Underpass 06 Meeting with DG for design finalization of DG assured the design finalization Firdous underpass issues will be resolved Lease extension of Firdous underpass.
DG PDA Resolution of Firdous 06 Follow up with DG for lease extension. STRPI was Underpass impasse informed that Firdous Underpass issue discussed and resolved with Mirza Khan of MCC
Resultant action and timeframe will be shared by PDA.
`April 14, Hashtnagri Vendors Under 18 documents 03 Incomplete documentation from APs. DPs were guided to Underpass required for payment follow up the proper 2018 Three vendors provided guardian certificate procedures. Firdous and one DP provided B form. Underpass
April 16, Hashtnagri Lessee Decoration 08 Replacement of employees after the cut-of- Eligibility criteria Underpass Relatives compensation issue date. Both new employee of Shop 7 and old was explained to 2018 were claiming compensation payment. DPs.
73 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Same issue exists with shop 14.
April 18, SardarGarhi Naveed/ Rashid Follow up of the 02 DP desired early resolution of his 30 Marla Case hearings in 2018 grievance of 30 measurement issue. progress Marla land was not compensated. Map of area shared. Court asked PDA and Revenue Dept. to submit comments by next hearing.
April 20, PDA Musawir Objection on 01 Objection of listing wrong employee name in Objection shared 2018 employee’s name in addendum Reach 1 with PMCSC for addendum Reach 1 investigation and necessary action.
April Hashtnagri Lease Owner Follow up of the five- 04 Mirza Khan, the main lease owner and The issue was 22,2018 Underpass Hashtnagri years lease members of Shuraconducted meeting with PIU followed up with extension agreement team member and asked about 05 years PDA for the extension in lessee agreement and have issuance of letter at expressed their concern about delay in their earliest. issuance of letter.
April Firdous Cloth Owner & Concerns on design 06 Meeting held with Mr.Naeem owner of Firdous They were 23,2018 Tower Shopkeepers changes in front of Cloth Tower and shop keepers for follow up of informed that the Firdous cloth tower grievance related to design changes. design is under process and according to Director no major changes are anticipated in the Firdous Underpass.
74 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F April 24, New Masjid at DPs of Masjid Building of the 03 Requested to release of compensation amount. STRPI visited the 2018 AfridiGarhi near Green Belt GT mosque in an site and confirmed Ring Road Road alternative place. Bank account exists in the name of three masjid construction member’s committee, i.e., Muhammad Sher is in progress at Khan, Ijaz Ahmed and Muhammad Zaman Afridi Garhi.
Masjid Abu Huraira;50m from Ring Road at Masjid committee is AfridiGarhi, near canal and Maal Mundi. established and is intact. New masjid is approximately within 800m away from the demolished structure. Land for Masjid is purchased and civil . Masjid area approx. 6.5 Marla. works were in progress.
No other Masjid in close vicinity
Design to construct 3 floors. Basement, ground and 1st floor.
Masjid land was purchased @Rs. 4,400,000.
Funds contributed by locals
April 27, Sardar Garhi DPs Formation of DPCs 22 20 DPs were concerned losing their land as a Male and female 2018 means of their livelihood. DPCs were formed.
Livestock has also been lost being depended Total 29 female on land for fodder. DPs at Sardar
75 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F They have demanded an alternative source of Garhi and 43 male income; such as shops in BRT commercial DPs spaces. Aneesur Rehman, Applications have been submitted Khan Gul and Kamran were chosen representatives of Sardar Garhi DPC.
Applications were submitted to TransPeshawar for allocation of commercial spaces to DPs on preferential basis.
April Sardar Garhi DPs losing land Formation of DPCs 20 Women have shown their concerned regarding DPC was formed 27,2018 livelihood affect due to agriculture land for women to raise acquired for BRT. Women raised their concern their voice for that at the time of survey no livelihood plan concern. developed for APs who lost their main source of livelihood. Keeping livestock is big challenge Contractors were for them and they have started to sale their requested to animals. provide jobs relevant to their Women also want jobs for their husband and skill sets on priority sons in the project specially in eastern bus basis. depot. Most of the poor They also demand vulnerable allowance for DPs were the poor families. recipient of the vulnerable allowance.
76 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F May 02, PDA DP Allocation of BRT 01 Khan Gul, DP of SardarGarhi on behalf of Applications 2018 commercial spaces group of DPs requested for preferential received from DPs Sardar Garhi allotment of commercial spaces to DPs as they for allocation of have lost land and earning capacity. commercial spaces were shared with Compensation payments received can be TransPeshawar. reinvested in generating means of future income The issue will be followed up with TransPeshawar
May 03, Hashtnagri Lessees owner & Compensationpayme 15 01 Conducted meeting with Hashtnagri main DPs were assured 2018 Underpass shopkeeper nt to DPs lessees and sub leases to collect for following up this Hashtnagri compensation. issue with PD.
The payment was refused till the approval of the compensation payment of the Firdous demolished shops.
May 04, PDA DP Zahidullah Issue of land price 01 Zahid shared update of the case being heard in Four hearings held 2018 grievance -Case court. follow up Next date 4 June Court asked to produce 2 witnesses external 2018 and 2 property dealers to support his claim.
May 04, PDA DP Naveed / Follow up of the 02 Shared update of the case Three hearings 2018 Rashid grievance of 30 done marla land lost land The court will have a hearing in near future. without Next date 21 May
compensation. 2018 Comments of DC not shared
77 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F May 07, PDA DPs Hashtnagri Underpass final 17 Shura of Underpass DPs expressed their STRPI will follow 2018 and Firdous Design concerns for final design of both Firdous and up to ensure the Underpass Hashtnagri underpasses desired changes in Vacation of shops the design of the Informed about the date of vacation of shops underpass.
Concerns on compensation payment. DPs agreed to vacate shops of Firdous Underpass
Compensation for DPs was assured as per LARP
May 07, PDA DP Niazbeen and Claim on trees 04 01 Complainant claim of trees ownership on Complainant to 2018 PatwariSardarGar ownership property at SardarGarhi produce proof of hi ownership
Patwari has to ascertain the property ownership as per revenue record
PMCSC was informed to investigate and make changes if required.
8 May Tambuwaan Complaint of Latif Investigation of 04 01 Visited the business site reported by Mr. Latif Doctor’s Car Point 2018 Stop Omarzai complaint received Omarzai. the car bargain is not in RoW. Visited both business sites located close to each other. There is ample space besides the
78 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Doctor’s Car Point – car bargain - still exists road for cars to and the other vacated ‘furniture shop’ was stop in front of the taken over by another person - another car bargain. bargain owner. The location of the Doctor’s Car Point: Met Mr. Momin at Car Furniture business Point. Momin informed us that he is the owner is way inside of the property and Latif Omarzai was working compared to car as a Commission agent. He said that Latif left bargain. The facility business 4 months ago as business was has separate affected. entrance parallel to the bargain and the actual shop is at least 15m inside the entrance. The access to the business from RoW is not hampered.
The property has not been affected due to BRT.
May 8, Revenue Officials Revenue Confirmation of 05 01 payments to DPs at SardarGarhi Record from 2018 Dept. Dept. Patwari, Compensations paid Revenue Tehsildar Payments made to DP following reviewing the Department was Girdawar power of attorney document. received
Confirmation of pending payments Family of DP Saadat Khan (Late) was paid compensation through his attorney.
79 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F
May Firdous Shopkeepers & Verification of DPs 15 03 Visited Firdous Under pass for verification of Verification was 08,2018 Underpass Employees name according to 0 shopkeepers and employees name as per the carried out of the LARP before list provided in the LARP. DPs and their compensation ownership status. disbursement The list was shared with PMCSC to investigate and include in the addendum. The list of DPs will be updated by PMCSC accordingly.
May 09, Tambuwan Complainant Latif Joint STRPI and 04 Owners present at Dr. Car Point The alleged 2018 Mor, Dr. Car Omarzai PDA Investigation damage claim was Point Owners reject all claims of Latif Omarzai Jointly investigated by PDA and Access to site not blocked by BRT STRPI.
An undertaking from the owner refuting all claims of Latif.
It was found that the complainant is not legible for compensation.
May 14, PDA DP Niazbeen and Trees ownership 03 Complainant claim of trees ownership Guided on need of 2018 PatwariSardarGar proof hi Confirmation of need from Revenue dept. of proof of ownership PMCSC was asked to verify the
80 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F documents of complainant
May 14, PDA Complainant Crops compensation 02 Claim of complainant for crops compensation PMCSC to report 2018 IrshadSardarGarhi at Sardar Garhi on claim
Claim received after cut-off date After Cut Off date December 2016 PMCSC to investigate
May 14, PDA DP Khan Gul, Compensation 02 Concern on delay of compensation payment Compensation 2018 Nadeem payment amount cheque DP did not produce original proof of ID ready at PDA
Assured compensation payment on producing proof of identity.
May 14, PDA DP Mussawir Addendum Reach 1 01 Concern over inclusion of in correct names in Discussed with 2018 GT Road addendum Reach 1 PMCSC to investigate Interest in commercial spaces of BRT TransPeshawar address shared with DP for further action
May 24, PDA DPs relatives at Compensation 15 02 DPs has expressed their concerns on amount Meeting was held 2018 Underpass payment amount of the compensation which is low according to with DPs and their expectation. Shura members and they were
81 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F As a protest did not receive checks from PDA. convinced that the amount is based on DPs ask for meeting before receiving criteria explained in compensation the LARP
Pointed out LARP compensation amounts DPs were agreed already shared to accept the compensation amount related to their income loss.
May 28. PDA DP Firdous Confirmation of DP 02 01 DP Jalil Khan shopkeeper reservation and Record shared with 2018 Underpass Jalil concern over name of employee at his shop DP Khan Wrong name mentioned in the LARP Correct name was included in Micro plans.
PMCSC was requested to make necessary amendments in LARP
May 29, PDA DP Mirza Khan Design 03 01 DP Mirza Khan expressed his concern that the PD PIU was 2018 revised final design of Firdous Underpass was informed not shared with him. PMCSC informed to share design
May 30, PDA ADB Mission BRT LARP Progress 06 01 Meeting held among ADB mission STRPI and Updates shared on 2018 Update PMCSC. grievances registered and Grievance resolution of Dr. Car Point resolved Sharing of Design of underpass
82 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Resolution of demolished toilets issue between Car Point issue stakeholders resolved
Compensation payments Design will be
shared by Internal monitoring reporting. PDA/PMCSC Toilets issue be resolved through meeting of stakeholders.
STRPI will share Internal Monitoring Report with ADB.
May 30, PDA DP Mirza Khan Mediation and joint 03 01 Issue of final design of Firdous Underpass Efforts were made 2018 settlement of design discussed. to mediate between issue of Firdous two parties Underpass Disagreement for resolution pending between Mirza Khan and Firdous Cloth tower owner Haji Mirza Khan turns Naeem Khan down offer to sit with Haji Naeem. Mirza Khan wants demolished toilets to be restored whereas Haji Naeem doesn’t like the Mirza Khan restoration of toilets facing its Cloth Tower threatened to approach court of law if tolets were not restored.
May Firdous Shura members& Conflict resolution 25 Conducted a lengthy consultation meeting with DPs were agreed 31,2018 Underpass Employees meeting to persuade DPs and Shura members along with PMCSC to collect their DPs not to refuse the team. compensation compensation amount on June 04 payment under the DPs were told that the compensation amount is 2018 from PDA category of based on the criterion laid down in the LARP.
83 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F employees of shop The same yardstick was used with Hashtnagri office through keepers. Underpass. STRPI.
April 01, Hashtnagri Lessees owner & Extension in lease 15 01 Conducted meeting with Hashtnagri main A meeting held with 2018 Underpass shopkeeper agreement lessees and sub leases to collect directors and DG Hashtnagri compensation but they did not want to receive PD for extension as till approval of 05 years of extension in lease per LARP contract. provisions.
PDA assured that a letter for lease extension will be provided ASAP.
April 2, PC Peshawar Chairperson STRPI introduction 01 Work of Social Team appreciated Ms. Meraj 2018 Women and sharing GAP Humayun highly Timeframe of BRT Parliamentary appreciated the Caucus More interaction advised work of PDA Social Team.
As Director of Board at KPUMA requested more interaction and information on BRT shared.
April SardarGarhi Tenants /Owner Crops /Trees 10 04 Conducted meeting with Tenants and land Participants were 02,2018 compensation owner son issues related with trees and crops informed about the compensation. compensation amount will be Most of the APs provided their documents for provided following payment processing but few were not available the availability of the Finance Director.
84 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F April 6, SardarGarhi DPs Grievance 07 Complaint #26 investigated Complaint resolved 2018 investigation as the DP is not Anees ur Rehman, the land owner confirmed eligible for wrongful claim of tenant on his land. compensation.
SardarGarhi DP Roohul Market access 03 Front access to market blocked due to digging PMCSC Amin blocked investigation of BRT near SardarGarhi representative at site took up matter with PMCSC civil works engineers and contractor.
3 Km stretch dug up for drain along GT Road; affects few access points along the stretch
Access matter to be resolved by PDA ensured.
SardarGarhi DPs Communication with 01 05 Meeting with disabled female DP Commercial spaces female APs 15% for females Issue of 30 marlas land was not compensated. will be followed up.
Commercial spaces 15% discussed with Issue of 30 marlas female DPs as investment opportunity case registered by DPs – court Female DPs interested in land purchase decision awaited.
April 9, SardarGarhi Zahidullah Issue of land price 01 DP disappointed about the lengthy decision- Case hearings in 2018 grievance -Case making process by the court. progress follow up
85 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F 3 hearings were done
Court asked Revenue dept. submit comments by next hearing.
April 10, SardarGarhi DP Musawir Claim of tenant 01 Musawir claimed tenant not received Case has been 2018 compensation. followed up. The tenant was hired after cut- of -date.
April 11, PDA DPs SardarGarhi: Compensation 01 06 Timely and fair compensation payments to DPs Payment 2018 Sabiha, Rafia, payments orientation procedures SafiaAshrafia, explained Mumtaz&Sharafat
ADB Mission Firdous Underpass 06 Meeting with DG for design finalization of DG assured the design finalization Firdous underpass issues will be resolved Lease extension of Firdous underpass.
DG PDA Resolution of Firdous 06 Follow up with DG for lease extension. STRPI was Underpass impasse informed that Firdous Underpass issue discussed and resolved with Mirza Khan of MCC
Resultant action and timeframe will be shared by PDA.
86 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F `April 14, Hashtnagri Vendors Under 18 documents 03 Incomplete documentation from APs. DPs were guided to Underpass required for payment follow up the proper 2018 Three vendors provided guardian certificate procedures. Firdous and one DP provided B form. Underpass
April 16, Hashtnagri Lessee Decoration 08 Replacement of employees after the cut-of- Eligibility criteria Underpass Relatives compensation issue date. Both new employee of Shop 7 and old was explained to 2018 were claiming compensation payment. DPs.
Same issue exists with shop 14.
April 18, SardarGarhi Naveed/ Rashid Follow up of the 02 DP desired early resolution of his 30 Marla Case hearings in 2018 grievance of 30 measurement issue. progress marla land was not compensated. Map of area shared. Court asked PDA and Revenue Dept. to submit comments by next hearing.
April 20, PDA Musawir Objection on 01 Objection of listing wrong employee name in Objection shared 2018 employee’s name in addendum Reach 1 with PMCSC for addendum Reach 1 investigation and necessary action.
April Hashtnagri Lease Owner Follow up of the five- 04 Mirza Khan, the main lease owner and The issue was 22,2018 Underpass Hashtnagri years lease members of Shuraconducted meeting with PIU followed up with extension agreement team member and asked about 05 years PDA for the extension in lessee agreement and have issuance of letter at expressed their concern about delay in their earliest. issuance of letter.
April Firdous Cloth Owner & Concerns on design 06 Meeting held with Mr.Naeem owner of Firdous They were 23,2018 Tower Shopkeepers changes in front of Cloth Tower and shop keepers for follow up of informed that the Firdous cloth tower grievance related to design changes. design is under
87 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F process and according to Director no major changes are anticipated in the Firdous Underpass.
April 24, New Masjid at DPs of Masjid Building of the 03 Requested to release of compensation amount. STRPI visited the 2018 AfridiGarhi near Green Belt GT mosque in an site and confirmed Ring Road Road alternative place. Bank account exists in the name of three masjid construction member’s committee, i.e., Muhammad Sher is in progress at Khan, Ijaz Ahmed and Muhammad Zaman Afridi Garhi.
Masjid Abu Huraira;50m from Ring Road at Masjid committee is AfridiGarhi, near canal and Maal Mundi. established and is intact. New masjid is approximately within 800m away from the demolished structure. Land for Masjid is purchased and civil . Masjid area approx. 6.5 Marla. works were in progress.
No other Masjid in close vicinity
Design to construct 3 floors. Basement, ground and 1st floor.
Masjid land was purchased @Rs. 4,400,000.
88 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Funds contributed by locals
April 27, Sardar Garhi DPs Formation of DPCs 22 20 DPs were concerned losing their land as a Male and female 2018 means of their livelihood. DPCs were formed.
Livestock has also been lost being depended Total 29 female on land for fodder. DPs at Sardar Garhi and 43 male They have demanded an alternative source of DPs income; such as shops in BRT commercial spaces. Aneesur Rehman, Khan Gul and Applications have been submitted Kamran were chosen representatives of Sardar Garhi DPC.
Applications were submitted to TransPeshawar for allocation of commercial spaces to DPs on preferential basis.
April Sardar Garhi DPs losing land Formation of DPCs 20 Women have shown their concerned regarding DPC was formed 27,2018 livelihood affect due to agriculture land for women to raise acquired for BRT.Women raised their concern their voice for that at the time of survey no livelihood plan concern. developed for APs who lost their main source of livelihood. Keeping livestock is big challenge Contractors were for them and they have started to sale their requested to animals. provide jobs relevant to their
89 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Women also want jobs for their husband and skill sets on priority sonsin the project specially in eastern bus basis. depot. Most of the poor They also demand vulnerable allowance for DPs were the poor families. recipient of the vulnerable allowance.
May 02, PDA DP Allocation of BRT 01 Khan Gul, DP of Sardar Garhi on behalf of Applications 2018 commercial spaces group of DPs requested for preferential received from DPs Sardar Garhi allotment of commercial spaces to DPs as they for allocation of have lost land and earning capacity. commercial spaces were shared with Compensation payments received can be TransPeshawar. reinvested in generating means of future income The issue will be followed up with TransPeshawar
May 03, Hashtnagri Lessees owner & Compensation 15 01 Conducted meeting with Hashtnagri main DPs were assured 2018 Underpass shopkeeper payment to DPs lessees and sub leases to collect for following up this Hashtnagri compensation. issue with PD.
The payment was refused till the approval of the compensation payment of the Firdous demolished shops.
May 04, PDA DP Zahidullah Issue of land price 01 Zahid shared update of the case being heard in Four hearings held 2018 grievance -Case court. follow up Next date 4 June Court asked to produce 2 witnesses external 2018 and 2 property dealers to support his claim.
90 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F May 04, PDA DP Naveed / Follow up of the 02 Shared update of the case Three hearings 2018 Rashid grievance of 30 done Marla land lost land The court will have a hearing in near future. without Next date 21 May
compensation. 2018 Comments of DC not shared
May 07, PDA DPs Hashtnagri Underpass final 17 Shura of Underpass DPs expressed their STRPI will follow 2018 and Firdous Design concerns for final design of both Firdous and up to ensure the Underpass Hashtnagri underpasses desired changes in Vacation of shops the design of the Informed about the date of vacation of shops underpass.
Concerns on compensation payment. DPs agreed to vacate shops of Firdous Underpass
Compensation for DPs was assured as per LARP
May 07, PDA DP Niazbeen and Claim on trees 04 01 Complainant claim of trees ownership on Complainant to 2018 Patwari ownership property at SardarGarhi produce proof of SardarGarhi ownership
PatwarI has to ascertain the property ownership as per revenue record
PMCSC was informed to investigate and
91 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F make changes if required.
8 May Tambuwaan Complaint of Latif Investigation of 04 01 Visited the business site reported by Mr. Latif Doctor’s Car Point 2018 Stop Omarzai complaint received Omarzai. the car bargain is not in RoW. Visited both business sites located close to each other. There is ample space besides the Doctor’s Car Point – car bargain - still exists road for cars to and the other vacated ‘furniture shop’ was stop in front of the taken over by another person - another car bargain. bargain owner. The location of the Doctor’s Car Point: Met Mr. Momin at Car Furniture business Point. Momin informed us that he is the owner is way inside of the property and Latif Omarzai was working compared to car as a Commission agent. He said that Latif left bargain. The facility business 4 months ago as business was has separate affected. entrance parallel to the bargain and the actual shop is at least 15m inside the entrance. The access to the business from RoW is not hampered.
The property has not been affected due to BRT.
May 8, Revenue Officials Revenue Confirmation of 05 01 payments to DPs at SardarGarhi Record from 2018 Dept. Dept. Patwari, Compensations paid Revenue
92 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Tehsildar Payments made to DP following reviewing the Department was Girdawar power of attorney document. received
Confirmation of pending payments Family of DP Saadat Khan (Late) was paid compensation through his attorney.
May Firdous Shopkeepers & Verification of DPs 15 03 Visited Firdous Under pass for verification of Verification was 08,2018 Underpass Employees name according to 0 shopkeepers and employees name as per the carried out of the LARP before list provided in the LARP. DPs and their compensation ownership status. disbursement The list was shared with PMCSC to investigate and include in the addendum. The list of DPs will be updated by PMCSC accordingly.
May 09, TambuwanMo Complainant Latif Joint STRPI and 04 Owners present at Dr. Car Point The alleged 2018 r, Dr. Car Omarzai PDA Investigation damage claim was Point Owners reject all claims of Latif Omarzai Jointly investigated by PDA and Access to site not blocked by BRT STRPI.
An undertaking from the owner refuting all claims of Latif.
93 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F It was found that the complainant is not legible for compensation.
May 14, PDA DP Niazbeen and Trees ownership 03 Complainant claim of trees ownership Guided on need of 2018 Patwari proof SardarGarhi Confirmation of need from Revenue dept. of proof of ownership PMCSC was asked to verify the documents of complainant
May 14, PDA Complainant Crops compensation 02 Claim of complainant for crops compensation PMCSC to report 2018 IrshadSardarGarhi at Sardar Garhi on claim
Claim received after cut-off date After Cut Off date December 2016 PMCSC to investigate
May 14, PDA DP Khan Gul, Compensation 02 Concern on delay of compensation payment Compensation 2018 Nadeem payment amount cheque DP did not produce original proof of ID ready at PDA
Assured compensation payment on producing proof of identity.
May 14, PDA DP Mussawir Addendum Reach 1 01 Concern over inclusion of in correct names in Discussed with 2018 GT Road addendum Reach 1 PMCSC to investigate Interest in commercial spaces of BRT
94 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F TransPeshawar address shared with DP for further action
May 24, PDA DPs relatives at Compensation 15 02 DPs has expressed their concerns on amount Meeting was held 2018 Underpass payment amount of the compensation which is low according to with DPs and their expectation. Shura members and they were As a protest did not receive checks from PDA. convinced that the amount is based on DPs ask for meeting before receiving criteria explained in compensation the LARP Pointed out LARP compensation amounts DPs were agreed already shared to accept the compensation amount related to their income loss.
May 28. PDA DP Firdous Confirmation of DP 02 01 DP Jalil Khan shopkeeper reservation and Record shared with 2018 Underpass Jalil concern over name of employee at his shop DP Khan Wrong name mentioned in the LARP Correct name was included in Micro plans.
PMCSC was requested to make necessary amendments in LARP
95 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F May 29, PDA DP Mirza Khan Design 03 01 DP Mirza Khan expressed his concern that the PD PIU was 2018 revised final design of Firdous Underpass was informed not shared with him. PMCSC informed to share design
May 30, PDA ADB Mission BRT LARP 06 01 Meeting held among ADB mission STRPI and Updates shared on 2018 Progress Update PMCSC. grievances registered and Grievance resolution of Dr. Car Point resolved
Sharing of Design of underpass Car Point issue resolved Resolution of demolished toilets issue between stakeholders Design will be shared by Compensation payments PDA/PMCSC Internal monitoring reporting. Toilets issue be resolved through meeting of stakeholders.
STRPI will share Internal Monitoring Report with ADB.
May 30, PDA DP Mirza Khan Mediation and joint 03 01 Issue of final design of Firdous Underpass Efforts were made 2018 settlement of design discussed. to mediate between issue of Firdous two parties Underpass Disagreement for resolution pending between Mirza Khan and Firdous Cloth tower owner Haji Mirza Khan turns Naeem Khan down offer to sit with Haji Naeem.
Mirza Khan threatened to
96 Participant Type of Opinion/Concern/Suggestion/Recommendat Results/Actions to Date Location Objectives s Stakeholder ion Address M F Mirza Khan wants demolished toilets to be approach court of restored whereas Haji Naeem doesn’t like the law if toilets were restoration of toilets facing its Cloth Tower not restored.
May Firdous Shura members& Conflict resolution 25 Conducted a lengthy consultation meeting with DPs were agreed 31,2018 Underpass Employees meeting to persuade DPs and Shura members along with PMCSC to collect their DPs not to refuse the team. compensation compensation amount on June 04 payment under the DPs were told that the compensation amount is 2018 from PDA category of based on the criterion laid down in the LARP. office through employees of shop The same yardstick was used with Hashtnagri STRPI. keepers. Underpass.
Annex 8:Grievance Log During the Reporting Period
S. Summary of Date of Name of Gender Location/Reach Action to be taken Status Remarks No complaints Received Complainant M F 1 The complaint was 20/11/17 Mirza Khan LARP and annexes were Resolved related to the less Reach 1 reviewed with AP number of shops were representative. No documented in the difference was found. LARP as compared to the actuals (Shops 47 shops in Firdous, 38 shops in Hashtnagri), 2 Objection on BS-08 20/11/17 M. Naeem Khan Several consultations with In location and remolding Reach 1 DP and with Chief Process of shop that will impact Architect. Matter is still on his business due to pending till the finalization less number of of the design. customers.
97 S. Summary of Date of Name of Gender Location/Reach Action to be taken Status Remarks No complaints Received Complainant M F 3 Shop employee name 27/11/2017 Rukhsana Bibi Name was changed on Resolved was mentioned in the basis of evidences LARP and shop owner Reach 1 collected after name was missing. investigation. 4 Shop employee name 27/11/2017 Amna Karim Name was changed on Resolved was mentioned in the Reach 1 basis of evidences LARP and shop owner collected after name was missing. investigation 5 Shop employee name 27/11/2017 Riaz Gul Name was changed on Resolved was mentioned in the Reach 1 basis of evidences LARP and shop owner collected after name was missing. investigation. 6 Illegally demolishing of 27/11/2017 QariHidayatRehman Several consultation In shops in the Firdous Reach 1 meetings were held. Process Market. Decision hold till than finalization of design of BS-08 at Firdous Market. 10 Assurance for 06/12/2017 1.Riaz Gul Several consultation In protection for rights of 2. Rukhsana Bibi meetings were held. Process entitlements 3.Amna Karim Reach 1 Decision hold till than 4.Ayub Shah finalization of design of 5.Malik Ashfaq BS-08 at Firdous Market Ahmed 6.Qari HadyatUllah 11 Illegally construction 06/12/2017 Liaqat Ali Consultation meetings Resolved start before Reach 1 were held. Construction compensation work was sopped. Payment has been made. 12 Complaints of income 06/12/2017 Shakeel Ahmad For same type of loss from the second Reach 1 business, the shopkeeper Resolved shop. is entitled for one income loss even he was using second shop as a go
98 S. Summary of Date of Name of Gender Location/Reach Action to be taken Status Remarks No complaints Received Complainant M F down. ADB policy was explained to him.
13 Complaints for non- 16/11/2017 1.Nadir Khan They are not present Resolved payment of 2.Mahar Ali Reach 1 before the cut-off date and compensation 3.Rehman Gul during the census survey. 4.Nazir Gul 5.Javeed Khan 6.Shafi Ullah 7.Faqeer Gul 8.Said Khan 14 Complaint regarding 08/12/2017 ZahidUllah Khan Payment has made as per Resolved non-payment of Reach 1 market rate without structure in depreciation according to accrordance with the ADB policy. market rate. 15 PDA give notice for 26/12/2018 MuhmmadFurqan Cantonment board and Resolved demolishing of wash Reach 2 concerned officials of room. PDA. It was found that washrooms are out of the ROW. A concrete wall will be constructed to avoid any damage from the earth moving machines. 16 Compensation claim as 21/12/2017 Noor Zada Vendor compensation Resolved vendor Reach 1 claim but not present before the cut-off date 17 Demand for Bus 01 26/12/2017 Rashid Khan Change of the area name Rejected Name SardarGhari is in the domain of District instead of Chamkani Reach 1 Administration. APs were requested to contact directly. 18 Less compensation 04/01/2018 Muhammad Qasim Explained compensation Resolved amount Reach 1 and R&R policy to AP.
99 S. Summary of Date of Name of Gender Location/Reach Action to be taken Status Remarks No complaints Received Complainant M F 20 Compliant for 23/01/2018 1.Malak Ashfaq Several consultation In demolished shops 2.Zahir Shah meetings were held. Process compensation till 3.Ayub Shah Decision hold till than reestablished. 4.Qari HadyatUllah finalization of design of 5.Khurram Masih BS-08 at Firdous Market. 6.Wajid Ali Nadeem 7.Mushtaq Masih 8.Amna Karim 21 Commercial land was 23/01/2018 ZahidUllah The land classification has Resolved rated as agriculture Reach 1 been wrong. The case is land pending with the Referee Judge. AP is satisfied the court hearing so far. 22 BRT acquired 93 Marla Revenue official held from the AP. Only 63 31/01/2018 Naveed Ahmed investigation and awaited In Marla land has been their report. AP has Process awarded. A total 30 26/3/2018 registered his case in the Marla land is missing Reach 1 court of Law. has been acquired but not awarded. 23 Payment of additional 21/3/2018 Zahid Ullah Discussed with PD In acquisition of 5.5 Marla Reach 1 Issue is being pursued process Land as per with PD and Deputy commercial rate. Director Reach 1
24 Complainant have 21/3/2018 Reach1 Shura member concept is Resolved claimed decoration different from complainant cost on the name of Yasir khan Shop No.14 25 Complain against 22/03/18 irfanullah Reach3 Confirmed from PMCSC- Resoled illegal threat extended design team KTH by PDA on the pretext underpass will not impact that Shop No Ms.01 at with BRT. KTH underpass
100 S. Summary of Date of Name of Gender Location/Reach Action to be taken Status Remarks No complaints Received Complainant M F medicine market University road Peshawar. 26 Complaint claimed that 22/02/18 Muhammad Ilyas Reach1 PMCSC will investigate Resolved his name is missing the case from crop compensation APs list 27 PDA tool plaza ring 07/03/18 Muhammad Ashraf Reach3 STRPI raised the issue Rejected road Peshawar and PDA asked they will managing director discuss with higher claimed that due to authority BRT construction traffic divert on different roads due to which he bear daily Rs.30000 income loss. 28 Additional 5Marla land 21/03/18 zahidullah Reach1 PMCSC will investigate Resolved demand for BRT, actual situation complainant wants it to be identified as commercial land. 29 Loss of income due to 23/04/18 Fazal Rabi Reach1 PMCSC will investigate Resolved blockage of vehicle actual situation access 30 Blockage of road to 29/09/18 Muhammad Saleem Reach1 PMCSC will investigate Resolved service station actual situation
31 Garbage and waste 11/10/18 Hina Jehangir Reach3 PMCSC will investigate Resolved materials infront of actual situation Khyber bank 32 Covered area 13.13 M 05/12/18 Dr. Sohail Shehzad Reach1 PDA,STRPI,PMCSC In ADB have at assessment time process strongly and now 10.00 M instructed to resolve the issue
101 Annex 9:Undertaking of Owner Zia Market
102 Annex 10: Pictorial Presentation
DPs of underpasses are waiting for their cheques from Director finance at PDA.
Figure 1
DPs are receiving their compensation cheques from Director finance at PDA
Figure 2
103
ADB mission meeting with PMCSC and STRPI at PDA, coordination meeting with PDA Official at Reach-1
Figure 3
Internal coordination meeting for progress discussion Figure 4
104
Community consultation for grievances reprisals
Figure 5
Meeting with the project affectees regarding their grievances
Figure 6
105