Company First Name Last Name Title AccorHotels Engelle Goguen Team Leader, Reservation Sales AccorHotels Tracy Penney Manager Customer Service AmplifAI Rey Ortega COO Aramark Veronica Armstrong Director, Central Reservations - Leisure Aspire Liz Ames Director of A-Ha Moments & Resorts Sonia Bertulio Director, Contact Center Best Western Hotels & Resorts Federica Banti Contact Center Manager Best Western Hotels & Resorts Roy Quenneville Manager, Customer Care Reservations Best Western Hotels & Resorts Stefanie Schaberg Manager, Customer Care Training Best Western Hotels & Resorts Debora Memoli Manager, Groups & Customer Service Brett/Robinson Denis Campos Call Center Operations Manager Bridge Dale Smith Speaker Cloud5 Communications Lionel Riley VP Call Centers Cloud5 Communications Jennifer Clarke Director, Call Center Operations Cloud5 Communications Michael Horst VP Contact Center Sales Concentrix Ashish Khullar Director, Sales & Account Management Concentrix Simon McMinn Senior Director-Sales Delaware North Park Services Marquitta Bradley Inside Sales Manager Design Sprint Consultants Danny Nathan Facilitator Design Sprint Consultants Joni Goldbach Facilitator DPS Tracy Schorle Director, Client Services Drury Hotels Jason Brown Assistant Manager Drury Hotels Rhonda Murphy Director, Revenue Distribution Channels Glacier Advisors Miguel Ramos Executive Vice President Hershey Entertainment & Resorts Mark Anderson Director, Reservations Hershey Entertainment & Resorts Mary Bottom Manager, Reservations Operations Hershey Entertainment & Resorts Angela Meyers Director, Information & Reservations Hilton Jean Adams Manager,, Reservation Sales Hilton Reservations Jonathan Baldwin Manager,, Reservation Sales Hilton Reservations Willie Marshall Manager, Reservation Sales Hilton Reservations David Bracken Manager, Guest Assistance Hotels & Resorts Denise Pullen Asst. Dir., GCC Ops & Partnerships Hyatt Hotels & Resorts Chris Wirth Director of Operations Hyatt Hotels & Resorts Natalie Baumhover Assistant Director, Guest Services IGT Solutions Cody Martin Sales Director IHG Chris Zoloth Director, Customer Experience Optimization IHG Greg St. Clair Director RCC Business Office Inter Globe Technologies Kevin Shaughnessy Director - Americas Inter Globe Technologies Raja Jain VP, Midwest US & Canada Interactions Steve Tanner Sales Director Interactions Jessica Grupposo Senior Director, Customer Success Organization Interactions Megan Haas Content Copywriter Intradiem Brandon Beeken Director Mike Robbins, Inc Mike Robbins Speaker Next Caller Inc. Jeff Kirchick VP Enterprise Sales Next Caller Inc. Brendan McGrail Sales Manager Omni Hotels Paulette Hawkins Director of Operations Omni Hotels Nicole Munn Operations Manager Otesaga Jennifer Craig Reservations Manager Outrigger Hospitality Group Anita Travis Corporate Director Contact Center Operations Outrigger Hospitality Group Michael Craig Reservations Sales Development Manager Paramount Hospitality Management Hannah Holt Director of Central Reservations PetSmart Lindsay LaPre Operations Manager Mike McWilliams Manager, Operations Radisson Hotel Group Lisa Rupnow Supervisor, Reservations Services & Customer Care Red Roof Nick Brodbeck Manager, Training Red Roof Christopher Gordon Manager, Guest Relations Red Roof Anitra Williams Manager, Quality & General Reservations Royal Resorts Deborah Luna Executive Rentals and Reservations Manager Royal Resorts Nelson Morales Member Services Manager Ryan Jenkins, LLC Ryan Jenkins Speaker Sitel Andrew Lange Director, Business Development Sitel Isabella Mongalo Director, Digital Care Strategy Sitel Nicholas Primout Head of Design Studio Snowfly Incentives Darrin Briggs President & CEO Snowfly Incentives Andrea Briggs Guest Sutherland Global Zolon Wilkins VP Travel, Transportation, Hospitality & Logistics Teleperformance Jay Reinholt Sr. Director, Account Relationships Telus International Kory Laszewski Vice President, Global Sales Telvista Scott Wright VP, Business Development Telvista Chris Griffis VP, Business Development Vail Resorts Erik Austin VP, Vail Resorts Reservations Vail Resorts, Inc. Jennifer Pierson Assistant Director, Reservation Services