Children’s Services BREASTFEEDING SUPPORT

Ballarat Health Services Australian Breastfeeding Association Medications and breastfeeding Breastfeeding Clinic (ABA) - Ballarat branch Monash Medical Centre Drug Information Drummond Street North, Ballarat Phone: 0435 034 277 Phone: 03 9594 2361 Phone: 5320 4977 or 5320 6513 Trained local counsellors and breast pump hire Monday, Tuesday and Friday Toll free helpline: 1800 686 268 Royal Women’s Hospital Medicines Urgent Assistance and After Hours (1800 mum 2 mum) Information Service Phone: 5320 4971 www.breastfeeding.asn.au Phone: 03 8345 3190 Email: [email protected] Midwives and nurses working in women’s and The Ballarat branch of the Australian children’s health areas offer support, education, Breastfeeding Association provides a range of Maternal and Child Health (MCH) practical assistance and personalised care to services for new and expectant parents. These All MCH nurses are experienced in providing breastfeeding mothers, babies and their families. include a calendar of local events, breastfeeding breastfeeding support. Contact your nearest classes endorsed by local hospitals, parenting Maternal & Child Health Centre for assistance Lactation consultants provide specialised information evenings, coffee mornings (toddlers (see page 28). consultations for mothers with breastfeeding and babies welcome), breast pump hire and challenges. Prenatal and postnatal consultations access to the ‘Shop at Home’ service. St John of God Hospital Ballarat are available for mothers of preterm or unwell Breastfeeding Clinic babies, or for breastfeeding mothers requiring Breastfeeding, while natural, is still a learned 101 Drummond Street North hospitalisation at any time. Advice regarding skill. The association works to support mothers to Ballarat 3350 breastfeeding and returning to work or study is make informed choices. Please ask about ABA’s Phone: 5320 2110 also available. breastfeeding classes. A seven-day helpline is Mondays: 9am to 1pm available for breastfeeding queries. Information, The breastfeeding clinic provides at-home support links and online forums are also available on the The outpatient clinic is staffed by a lactation for mothers with babies up to six months old. Association’s website. consultant and assists women having difficulties There is no charge for this clinic but appointments breastfeeding. No referral is needed. A consult fee are necessary. No referral is needed. applies for this service; some private health funds may provide full or partial cover.

4 BABY CARE ROOMS

The following places in Ballarat provide dedicated baby change and feeding rooms for parents with young children. In addition, public toilets and a number of Ballarat businesses provide nappy change facilities within their toilet facilities. Check with staff at these businesses.

Baby Care Rooms Microwave Seating Toilet Hand Designated Washing Facilities Feeding Area Parent Place Myer Ballarat Central Square Shopping Centre Stocklands Wendouree Ballarat Library – Doveton Street North UFS Dispensary – Bridge Mall (facility for members) York Street Church of Christ Kiro Kids Sovereign Hill City of Ballarat (Phoenix Building) City of Ballarat (Girrabanya Children’s Centre) DEECD Regional Office Her Majesty’s Theatre Museum of Australian Democracy at Eureka (M.A.D.E) Ballarat Community Health - Lucas Robert Clarke Centre – Ballarat Botanical Gardens Children’s Services | 5 CHILDCARE

There are a variety of childcare Home-Based Child Care In-Home Care options available in the Ballarat Home-based services provide quality care and In-home care is provided by registered care givers community whether you are education for small, mixed age groups of children in the child’s own home. In-home care is available returning to work, studying or just aged birth to 12 years in family homes. through the City of Ballarat Family Day Care wanting time out for appointments Program for families who do not have access to or outings. Family Day Care (FDC) a standard childcare service, or where the child’s www.familydaycareaustralia.com.au needs cannot be met by an existing service. There Childcare is funded by the Federal is limited availability for this service. Contact Government. It includes family Full-time, part-time, before and after school, Family Day Care Unit. day care, long day care and emergency, weekend and overnight care is occasional care. Family day care available. Children are cared for in the home Supported Respite Care and long day care providers must of an educator regularly supported, visited and The City of Ballarat Supported Respite Program be registered with the Department resourced by coordinators. provides short term childcare to families who may of Education and adhere to National be experiencing difficulties including stress or Quality Standards (NQS) and Early All City of Ballarat educators hold qualifications illness. A qualified educator provides three hours Years Learning and Development and are regulated by the Department of Education care a week in a child’s home for six weeks. The Frameworks. and follow National Regulations. primary focus is to attend to the child’s needs and provide a range of activities and experiences. Australian Children’s Education and Family Day Care Coordination Unit Many parents use this time to take a break and Care Quality Authority (ACECQA) City of Ballarat have some time out. Contact Family Day Care guides the implementation of the Family, Youth & Children’s Services Unit. National Quality Framework for The Phoenix, 25 Armstrong Street South Early Childhood Education and Care Ballarat 3350 nationally and ensures consistency Phone: 5320 5720 in delivery. ACECQA ensures Email: [email protected] National Quality Framework Policy www.ballarat.vic.gov.au and service delivery is in line with For information, visit Parent Place, best practice across the country. 39 Sturt Street, Ballarat.

6 Long Day Goodstart Early Learning Centre Goodstart Early Learning Centre – Delacombe – Wendouree Care Centres Cnr Glenelg Highway and Sutton Street 1122 Howitt Street Long day care centres primarily cater for children Delacombe 3350 Wendouree 3355 from birth to school age. They open at least eight Delacombe 1: Phone: 5339 1311 or 1800 222 543 hours a day, five days a week and 48 weeks a Phone: 5336 1296 or 1800 222 543 Email: [email protected] year. The services are regulated by the State Delacombe 2: Government and comply with formal assessment Phone: 5336 1044 or 1800 222 543 Alfredton Child Care Centre and rating visits conducted by the Department of Email: [email protected] 83 Elaine Avenue Education. Alfredton 3355 Goodstart Early Learning Centre Phone: 5334 2427 Please contact the City of Ballarat for details – Mount Clear Email: [email protected] of new centres or phone the Childcare Access 1108 Geelong Road Hotline on 1800 670 305. Mount Clear 3350 Ballarat Child Care Co-operative Phone: 5330 2677 or 1800 222 543 1007 Armstrong Street North Goodstart Early Learning Centre Email: [email protected] Ballarat 3350 - Alfredton Phone: 5333 1601 91-93 Cuthberts Road Goodstart Early Learning Centre Email: [email protected] Alfredton 3350 – Mount Helen Phone: 5334 2929 or 1800 222 543 1848 Geelong Road Ballarat Little Learners Early Email: [email protected] Mount Helen 3350 Education Centre Phone: 5330 2499 or 1800 222 543 257 Victoria Street Goodstart Early Learning Centre Email: [email protected] Ballarat 3350 – Creswick Road Phone: 5331 4912 609-611 Creswick Road Email: [email protected] Ballarat 3350 Phone: 5339 5111 or 1800 222 543 Email: [email protected] Children’s Services | 7 CHILDCARE

Ballarat North Early Learning Centre FedUni Children’s Centre at SMB Wendouree Children’s Services 1013 Ligar Street Lydiard Street South Cnr Gillies and Hastings Streets Ballarat North 3350 Ballarat 3350 Wendouree 3355 Phone: 5332 3533 Phone: 5327 8183 Phone: 5320 8200 Email: [email protected] Email: [email protected] Email: [email protected]

Centre for Early Education Girrabanya Children’s Centre 201 Forest Street Cnr Peel and Steinfeld Streets Wendouree 3355 Ballarat 3350 Phone: 5338 0896 Phone: 5320 5150 Email: [email protected] Email: [email protected]

Cherish Early Learning Centre 12 Vale Street Lake Gardens Children Centre Sebastopol 3356 2 Stirling Drive Phone: 5336 4430 Lake Gardens 3355 Email: [email protected] Phone: 5337 6529 Email: [email protected] FedUni Children’s Centre at Mt Helen University Drive Sebastopol Child Care Centre Mount Helen 3350 254 Vickers Street Phone: 5327 9456 Sebastopol 3356 Email: [email protected] Phone: 5335 9509 Email: [email protected]

8 Children’s Services | 9 OCCASIONAL CARE

Occasional care is supported by Federal, State and Local Government and community groups. It caters for children from birth to school age, providing short term care on a regular or irregular basis. In Ballarat, hours and days of operation vary. Contact individual services for more information.

Ballarat Aquatic & Leisure Centre Karinya Centre (BALC) The Salvation Army Gillies Street North 6 Crompton Street Ballarat 3350 Ballarat 3350 Phone: 5330 4109 Phone: 5329 1100

Ballarat City Occasional Yuille Park Children’s Centre Child Care Centre Violet Grove Cnr Market Street and Armstrong Street North Wendouree West 3355 Ballarat 3350 Phone: 5339 2463 Phone: 5364 2720 Email: [email protected]

Creswick & District Pre-School 24 Victoria Street Creswick 3363 Phone: 5345 2274 Bookings to be made through ECKA on 5339 5055

10 VACATION CARE BEFORE AND Black Hill Primary School After School Program SERVICES AFTER SCHOOL Partnered with Camp Australia 601 Chisholm Street CARE PROGRAMS Black Hill 3350 During school holidays, recreational Information and bookings: 5332 4544 or care programs are run for children Before and after school care offers 0423 795 198 5 to 12 years old. Vacation Care children a range of activities including allows children to try fun and sports, art and craft, cooking, games Forest Street Primary School educational activities and enjoy fresh and free play. Programs are inclusive After School Program experiences, whilst making new and cater for children’s individual skills Cnr Forest and Hancock Streets friends. Vacation Care gives children and abilities and include breakfast or Wendouree 3355 the opportunity to enjoy their afternoon tea. Information and bookings: 5339 2110 holidays with their peers in a safe (After hours this number is transferred to venue) and nurturing environment. Ballarat YMCA Before and www.foreststreetps.vic.edu.au After School Care Ballarat YMCA 7 Lyons Street North Ballarat Grammar School 7 Lyons Street North Ballarat 3350 After School Program Ballarat 3350 Phone: 5329 2800 Provided by Camp Australia Phone: 5329 2800 201 Forest Street Alfredton Primary School Wendouree 3355 YMCA runs five Vacation Care programs at: Ballarat Specialist School Phone: 1300 105 343 Alfredton Primary School Buninyong Primary School Email: [email protected] Ballarat Specialist School Delacombe Primary School – Doug Dean Reserve Black Hill Primary School Our Lady Help of Christians School Delacombe Primary – Doug Dean Reserve Pleasant Street Primary School Pleasant Street Primary School

Children’s Services | 11 CHILDCARE INFORMATION & CONTACTS

Child Care Benefit Family Department of Education and Training Inclusion Support Agencies (ISA) work in Assistance Office (DET) partnership with all eligible Federal Government Located at any Centrelink or Medicare office Grampians Regional Office funded childcare and early learning services Phone: 13 61 50 109 Armstrong Street North to build their capacity to include children with www.familyassist.gov.au Ballarat 3350 additional needs and disabilities. Most families are eligible for some childcare fee Phone: 5337 8444 relief from the Federal Government. Email: [email protected] Early Learning Association Australia www.education.vic.gov.au Level 3, 145 Smith Street Community Child Care Association www.acecqa.gov.au Fitzroy 3065 (CCC) Phone: 03 9489 3500 Rural: 1300 730 119 Suite 08 and 09 The Department of Education and Early Childhood Email: [email protected] 215 Bell Street Development regulates and assesses education Preston 3072 and care services including kindergartens, Early Learning Association Australia (ELAA) Phone: 03 9486 3455 long day care centres, before and after school provides a range of management support and Freecall: 1800 177 017 services, family day care services and occasional training to early childhood services. ELAA is a Email: [email protected] care services. There are several authorised not-for-profit, non-government organisation that www.cccinc.org.au officers in the Grampians region who help and advise approved providers, educators and parents aims to promote, develop and sustain quality early childhood education. CCC is an independent non-profit organisation on issues relating to education and care services. which operates as a training, resource, advisory For further information on early childhood and advocacy body for children’s services in Noah’s Ark Inclusion Support Agency intervention services, see page 36. Victoria. Central Highlands Wimmera Region 15 Dawson Street Childcare Access Hotline Ballarat 3350 1800 670 305 Phone: 5338 8854 Email: [email protected] Assistance locating local childcare vacancies. and www.noahsarkinc.org.au advice and support regarding available benefits.

12 KINDERGARTEN

Kindergarten is an educational Kindergarten Centralised Enrolment City of Ballarat program in the year prior to a child Scheme – a system for processing starting school. Qualified early kindergarten enrolments for Centralised Enrolment childhood teachers and educators three-year-old and four–year-old Scheme - Participating work to engage every child in kindergarten. effective learning that promotes: Kindergartens To enrol, a child must turn four years • Communication by 30 April of the year they will be Alfredton Pre-School • Learning and thinking attending kinder. Applications for 6 Balyarta Street • Positive relationships enrolment at any of the participating Alfredton 3350 • Identity Ballarat kindergartens may be Phone: 5334 1222 lodged anytime in the year your child Email: [email protected] Services delivering kindergarten turns two years. Bakery Hill Kindergarten programs are regulated under the 82 Mair Street National Quality Framework for The Enrolment Application Form Ballarat 3350 Early Childhood Education and Care. is available on the City of Ballarat Phone: 5332 6872 Kindergarten provides children with website: www.ballarat.vic.gov.au. Email: [email protected] a great start to life. It is also available at the City of Ballarat Customer Service Centre, Ballarat Fidelity Club Kindergarten Kindergarten programs in the City Phoenix Building, Armstrong Street 210 Ripon Street South of Ballarat operate in a variety of South. For more information, call the Ballarat 3350 management models including City of Ballarat on 5320 5684. Phone: 5332 6520 Cluster Managed, Council Managed, Email: [email protected] private long day care centres and Ballarat North Kindergarten some independent schools. 506 Armstrong Street North The City of Ballarat manages the Ballarat 3350 Phone: 5332 6668 Email: [email protected]

Children’s Services | 13 KINDERGARTEN

Black Hill Kindergarten Delacombe Community Kindergarten Girrabanya Kindergarten 602 Sherrard Street 105 Whitelaw Avenue 11b Steinfield Street Ballarat 3350 Delacombe 3356 Ballarat 3350 Phone: 5332 7849 Phone: 5336 2316 Phone: 5320 5150 Email: [email protected] Email: Email: [email protected] [email protected] Brown Hill Kindergarten Iris Ramsay Kindergarten 1 Reid Court Enid Rogers Jubilee Kindergarten 105-107 Lonsdale Street Brown Hill 3350 2 Forest Street Ballarat 3350 Phone: 5332 7973 Ballarat 3350 Phone: 5335 7590 Email: [email protected] Phone: 5339 1084 Email: [email protected] Email: [email protected] Buninyong Pre-School Linda Brown Kindergarten 208 Learmonth Street FedUni Children’s Centre at SMB College Street Buninyong 3357 Lydiard Street South Wendouree 3355 Phone: 5341 3415 Ballarat 3350 Phone: 5339 2062 Email: [email protected] Phone: 5327 8183 Email: [email protected] Email: [email protected] Cardigan Village Kindergarten Midlands Kindergarten 2 Mitchell Drive FedUni Children’s Centre at Mt Helen 1015 Armstrong Street North Cardigan 3352 North Terrace North Ballarat 3350 Phone: 0457 444 414 Mt Helen Campus Phone: 5332 6142 Ballarat 3350 Email: [email protected] Phone: 5327 9456 Email: [email protected]

14 Mount Clear Community Kindergarten Sebastopol Child Care Centre Wendouree Children’s Centre 2 Dallas Avenue 254-256 Vickers Street Kindergarten Mount Clear 3350 Sebastopol 3356 Cnr Gillies and Norman Streets Phone: 5330 1447 Phone: 5335 9509 Wendouree 3355 Email: Email: [email protected] Phone: 5320 7488 [email protected] Email: [email protected] Sebastopol Kindergarten Miners Rest Kindergarten 115 Albert Street York Street Kindergarten Dundas Street Sebastopol 3356 410 York Street Miners Rest 3352 Phone: 5335 8459 Ballarat 3350 Phone: 5334 6328 Email: [email protected] Phone: 5333 4116 Email: [email protected] Mount Helen Pre-School Sebastopol South Kindergarten 16 Boak Avenue 187 Spencer Street Yuille Park Kindergarten Mount Helen 3350 Sebastopol 3356 Violet Grove Phone: 5330 1999 Phone: 5335 7079 Wendouree 3355 Email: [email protected] Email: Phone: 5339 2463 [email protected] Email: [email protected] Mount Pleasant Kindergarten 826 Laurie Street Sebastopol West Kindergarten Ballarat 3350 180 Grant Street Phone: 5332 3295 Sebastopol 3356 Email: [email protected] Phone: 5335 6263 Email: Rowan View Pre-School [email protected] 402 Forest Street Wendouree 3355 Phone: 5339 6196 Email: [email protected] Children’s Services | 15 KINDERGARTEN

Private Kindergartens

Ballarat Aquatic & Lifestyle Centre Ballarat & Clarendon College Early Ballarat Specialist School (Three-year-old program only) Learning Centre Early Learning Centre Gillies Street North 614 Mair Street 25 Gillies Street Ballarat 3350 Ballarat 3350 Ballarat 3350 Phone: 5334 2499 Phone: 5330 8100 Phone: 5334 1302 Email: [email protected] Email: [email protected] Email: [email protected]

Ballarat Grammar School CEEd Cherish Early Learning Centre 201 Forest Street 12 Vale Street Wendouree 3355 Sebastopol 3350 Phone: 5338 0830 Phone: 5336 4430 Email: [email protected] Email: [email protected]

Ballarat Steiner Kindergarten St Alipius Kindergarten 244 Moss Avenue 78 Victoria Street Mount Helen 3350 Ballarat 3350 Phone: 5341 8188 Phone: 5331 4272 Email: [email protected] Email: [email protected]

16 PRIMARY SCHOOLS

For a child to begin primary school Black Hill Primary School Caledonian Primary School they must turn five by 30 April of 601 Chisholm Street Cnr Thompson and Water Streets the year they will be starting school. Ballarat 3350 Brown Hill 3350 For information about enrolment Phone: 5332 4544 Phone: 5332 6955 or education, contact the school Email: [email protected] Email: [email protected] principal. www.blackhillps.vic.edu.au www.caledonianps.vic.edu.au

Bungaree Primary School Canadian Lead Primary School GOVERNMENT 348 Bungaree-Wallace Road Otway Street South Bungaree 3352 Ballarat East 3350 PRIMARY Phone: 5334 0253 Phone: 5333 7170 SCHOOLS Email: [email protected] Email: [email protected] www.bungareeps.vic.edu.au www.clps.vic.edu.au Alfredton Primary School Cuthberts Road Buninyong Primary School Cape Clear Primary School Alfredton 3350 202 Simpson Street 1539 Scarsdale-Pitfield Road Phone: 5334 1572 Buninyong 3357 Cape Clear 3351 Email: [email protected] Phone: 5341 3560 Phone: 5342 2252 www.alfredtonps.vic.edu.au Email: [email protected] Email: [email protected] www.buninyongps.vic.edu.au www.capeclearps.vic.edu.au Ballarat North Primary School Landsborough Street Buninyong Primary School Clunes Primary School Ballarat North 3350 - Scotsburn Campus Canterbury Street Phone: 5333 3387 Midland Highway Clunes 3370 Email: [email protected] Scotsburn 3352 Phone: 5345 3182 www.ballaratnthps.vic.edu.au Phone: 5341 3496 Email: [email protected] Email: [email protected] www.clunesps.vic.edu.au www.buninyongps.vic.edu.au

Children’s Services | 17 PRIMARY SCHOOLS

Creswick Primary School Forest Street Primary School Macarthur Street Primary School Napier Street Cnr Forest and Hancock Streets 401 Macarthur Street Creswick 3363 Wendouree 3355 Ballarat 3350 Phone: 5345 2044 Phone: 5339 2110 Phone: 5332 4746 Email: [email protected] Email: [email protected] Email: [email protected] www.creswickps.vic.edu.au www.foreststreetps.vic.edu.au www.macps.vic.edu.au

Creswick North Primary School Haddon Primary School Magpie Primary School Macs Street Sago Hill Road 61 Docwra Street Creswick 3363 Haddon 3351 Magpie 3352 Phone: 5345 2012 Phone: 5342 4487 Phone: 5335 8851 Email: [email protected] Email: [email protected] Email: [email protected] www.creswicknorthps.vic.edu.au www.haddonps.vic.edu.au www.magpieps.vic.edu.au

Dana Street Primary School Invermay Primary School Miners Rest Primary School Dana Street Swinglers Road Dundas Street Ballarat 3350 Invermay 3352 Miners Rest 3352 Phone: 5332 1301 Phone: 5332 6396 Phone: 5334 6328 Email: [email protected] Email: [email protected] Email: [email protected] www.danaps.vic.edu.au www.invermayps.vic.edu.au www.minersrestps.vic.edu.au

Delacombe Primary School Little Bendigo Primary School Mount Clear Primary School Cnr Greenhalghs Road and Warrina Drive 8 Monte Street 1206 Geelong Road Delacombe 3356 Nerrina 3350 Mount Clear 3350 Phone: 5335 6103 Phone: 5332 6317 Phone: 5330 1844 Email: [email protected] Email: [email protected] Email: [email protected] www.delacombeps.vic.edu.au www.littlebendigops.vic.edu.au www.mountclearps.vic.edu.au

18 Mount Pleasant Primary School Sebastopol Primary School Wendouree Primary School 401 Cobden Street Warreen Street Howitt Street Mount Pleasant 3350 Sebastopol 3356 Wendouree 3355 Phone: 5332 3646 Phone: 5335 8157 Phone: 5339 1229 Email: [email protected] Email: [email protected] Email: [email protected] www.mtpleasps.vic.edu.au www.sebasps.vic.edu.au www.wendoureeps.vic.edu.au

Napoleons Primary School Urquhart Park Primary School Woady Yaloak Primary School 4721 Ballarat-Colac Road 49 Inkerman Street Ross Creek Campus Napoleons 3352 Ballarat 3350 Sebastopol-Smythesdale Road, Phone: 5342 0414 Phone: 5332 1651 Ross Creek 3351 Email: [email protected] Email: [email protected] Phone: 5342 0478 www.napoleonsps.vic.edu.au www.urquhartps.vic.edu.au Email: [email protected] www.woadyyaloak.vic.edu.au Phoenix P-12 Community College Warrenheip Primary School Woady Yaloak Primary School also has campuses Redan Campus (Primary) Main Street in Smythesdale, Snake Valley and Scarsdale. Hertford Street Warrenheip 3352 Sebastopol 3356 Phone: 5334 7294 Yuille Park Community College Phone: 5329 3293 Email: [email protected] Violet Grove, Email: [email protected] www.whps.vic.edu.au Wendouree 3355 www.phoenix.vic.edu.au Phone: 5339 5555 Waubra Primary School Email: [email protected] Pleasant Street Primary School Sunraysia Highway www.yuilleparkcc.vic.edu.au Pleasant Street North Waubra 3352 Ballarat 3350 Phone: 5343 5358 Phone: 5332 2598 Email: [email protected] Email: [email protected] www.waubps.vic.edu.au www.pleasantstps.vic.edu.au

Children’s Services | 19 PRIMARY SCHOOLS

NON- Ballarat Grammar School Our Lady Help of Christians Parish 201 Forest Street Primary School GOVERNMENT Wendouree 3355 484 Gillies Street North Phone: 5339 1191 Wendouree 3355 PRIMARY Email: [email protected] Phone: 5339 4726 www.bgs.vic.edu.au Email: [email protected] SCHOOLS www.olhcwendouree.catholic.edu.au Ballarat Steiner School Ballarat Christian College 244 Moss Avenue St Alipius Primary School 16-26 Vickers Street Mount Helen 3350 106-108 Victoria Street, Ballarat 3350 Sebastopol 3356 Phone: 5341 8188 Phone: 5331 1816 Phone: 5335 6429 Email: [email protected] Email: [email protected] Email: [email protected] www.ballaratsteinerschool.com.au www.saballarat.catholic.edu.au www.balcc.vic.gov.au Emmaus Catholic Primary School St Aloysius Parish School Ballarat & Clarendon College 1503 Geelong Rd Ripon Street South Junior School Mount Clear 3350 Ballarat 3350 614 Mair Street Phone: 5330 2266 Phone: 5335 8177 Ballarat 3350 Email: [email protected] Email: [email protected] Phone: 5330 8300 www.emtclear.catholic.edu.au www.saredan.catholic.edu.au Email: [email protected] www.clarendon.vic.edu.au Lumen Christi Primary School St Brendan’s Primary School 111 Whitelaw Avenue 1 Ti Tree Road Delacombe 3356 Dunnstown 3352 Phone: 5336 2015 Phone: 5334 7604 Email: [email protected] Email: [email protected] www3.lcdelacombe.catholic.edu.au www3.sbdunnstown.catholic.edu.au

20 St Columba’s Primary School St Mary’s Primary School Gregory Street 131 Powells Road Ballarat North 3350 Clarkes Hill 3352 Phone: 5332 4894 Phone: 5334 5280 Email: [email protected] Email: [email protected] www.scballarat.catholic.edu.au www3.smclarkeshill.catholic.edu.au

St Francis Xavier Primary School St Patrick’s Primary School “Villa Maria” 119 Drummond Street South 100 Fortune Street Ballarat 3350 Ballarat East 3350 Phone: 5332 7680 Phone: 5331 6311 Email: [email protected] Email: [email protected] www.spballarat.catholic.edu.au www.sfxballarat.catholic.edu.au St Thomas More St James’ Parish School Primary School 260 Albert Street Cnr Cuthberts Road and Elaine Avenue Sebastopol 3356 Alfredton 3350 Phone: 5335 8750 Phone: 5334 2244 Email: [email protected] Email: [email protected] www.3.sjsebastopol.catholic.edu.au www.stalfredton.catholic.edu.au

Children’s Services | 21 PRIMARY SCHOOLS

Home Schooling Specialist Ballarat Deaf Facility Forest Street Primary School Home Education Network Schools Cnr Forest and Hancock Streets - Ballarat Group Wendouree 3355 PO Box 1888 Ballarat Specialist School Phone: 5339 1202 Bakery Hill 3354 25 Gillies Street North Email: [email protected] Phone: 0401 807 649 Ballarat 3350 Email: [email protected] Phone: 5334 1302 Ballarat P-12 Deaf Facility operates at Forest Email: [email protected] Street Primary School and Ballarat Secondary Ballarat Home Education is available to mentor www.ballaratss.vic.edu.au College - Wendouree. The Facility aims to give individuals or families seeking to organise group deaf or hearing impaired students the best activities such as excursions, sport, science Ballarat Specialist School provides educational possible access to mainstream education. and art programs, or apply for grants. Help is programs for students aged five to 18 years with Teachers and communication aides support also available for families with questions about mild, moderate or profound intellectual disabilities students in their regular classroom and provide commencing the home education journey. associated with physical, social, emotional, programs to meet individual needs in language behavioural, sensory and multiple impairments. and speech development. The Facility caters for both sign and oral communication. Support is also Ballarat Specialist School also runs an Early offered to deaf students attending Rowan View Learning Centre offering three- and four-year-old Pre-School. kindergarten programs, and supported playgroup. The new purpose built centre opened in 2013 and caters for children with a diverse range of needs and abilities.

22 EDUCATION INFORMATION & SERVICES

Catholic Education Office, Ballarat Department of Education 5 Lyons Street South and Training (DET) Ballarat 3350 Grampians Regional Office Phone: 5337 7135 109 Armstrong Street North Email: [email protected] Ballarat 3350 www.ceo.balrt.catholic.edu.au Phone: 5337 8444 www.education.vic.gov.au The Catholic Diocese of Ballarat covers the www.grampians.vic.edu.au western half of Victoria, stretching from Mildura to Portland and the South Australian border, The Department of Education and Early Childhood encompassing Swan Hill, Charlton, Ballarat and Development provides policy advice and support Colac. The Catholic Education Office services in relation to student enrolment, participation 54 primary schools and 11 secondary schools. and wellbeing in State Government schools. Its Student Support Services include assessments The Office provides broad-ranging support to for students with disabilities and special learning schools, including curriculum advice, educational needs. Parents and caregivers initiate student psychological assessment, speech pathology enrolments with the principal of their local and visiting teacher services. All services may be government school. accessed through individual Catholic schools.

Children’s Services | 23 24 Children’s Services | 25 EDUCATION INFORMATION & SERVICES

Koorie Engagement Support Officers The KESOs Program is available to assist Koorie Program Officer Student Wellbeing SWV Region Ballarat Office (DEECD) students, their families and school to achieve and Disabilities 109 Armstrong Street North improved attendance and participation in Department of Education and Training Ballarat 3350 schooling and improved student outcomes. 109 Armstrong Street North, Ballarat 3350 Phone: 5337 8491 Phone: 5337 8495 The KESOs facilitate access and participation in The Koorie Engagement Support Officers (KESOs) four-year-old kindergarten for Aboriginal children Provision of support and advice associated work with education and child and family service and their families. They also provide culturally with the Department of Education and Early providers, key stakeholders and the Ballarat appropriate resources and program information to Childhood Development Program for Students community to raise the profile of learning and kindergartens. with Disabilities (PSD) and Students with Special development, and increase: Educational Needs Programs.

• Early years participation The Smith Family • Student engagement and wellbeing Community Programs Ballarat • Retention and achievement 135-155 Yarrowee Street • Entry into, and successful completion of, Sebastopol 3356 high education qualifications Phone: 5335 9627 • Work with other departments and agencies Email: [email protected] to strengthen the commitment to Koorie www.smithfamily.com.au children and young people through learning Monday to Friday and development outcomes. The Smith Family is a national charity helping The KESOs also support and promote the young Australians in need to get the most out of implementation of Koorie Education policy and their education, so they can create better futures participate in the planning, development and for themselves. coordination of Koorie Education programs in schools within the region.

26 CHILD HEALTH AND FAMILY SERVICES

Visiting Teacher Service Foster Care For information on all vaccines, appointment Department of Education and Early Childhood and public session times, call the City of Ballarat Development CAFS Ballarat Immunisation Service on 5320 5850; visit Grampians Region Ludbrook House www.ballarat.vic.gov.au or collect an 109 Armstrong Street North 115 Lydiard Street North immunisation timetable at a City of Ballarat Ballarat 3350 Ballarat 3350 Maternal & Child Health Centre. Phone: 5337 8444 Phone: 5337 3333 Email: [email protected] The Visiting Teacher Service provides support www.cafs.org.au Baby Massage for students from Prep to Year 12 with a hearing Provides accommodation and support for children A great way to invest time and touch into your impairment, visual impairment, physical disability from 0 to 17 years in homes of well-trained and relationship with your baby and to mix with other or health impairment; autism spectrum disorder; supported volunteer caregivers. The overall goal of parents. Infant massage therapy aims to promote severe or challenging behaviour; or learning foster care is the reunification of children with their bonding, interaction and positive parent/baby disabilities. family of origin. relationships in a relaxed and friendly atmosphere. The focus is on parent/baby communication, touch To receive Visiting Teacher support students and understanding of baby needs. must meet eligibility criteria, have signed parent Immunisation consent and a referral from the school principal. St John of God Hospital Ballarat The level and type of support, and the role and Immunisation is a highly effective way of protecting Women’s Health Unit function of the Visiting Teacher, is determined in children against relevant infectious diseases. The 101 Drummond Street North consultation with the Student Support Group. City of Ballarat Immunisation Service provides Ballarat 3350 immunisation programs at several locations in the Phone: 5320 2110 Ballarat region, in accordance with the National Immunisation Program Schedule. Three-week course, one-hour sessions; a charge applies. Bookings required. Services offered: • Childhood immunisation There are also a number of private baby massage • School Immunisation Program practitioners in Ballarat. • Workplace Immunisation Program • Open immunisation sessions Children’s Services | 27 MATERNAL & CHILD HEALTH

The Maternal and Child Health Locations: Parent Advice Service (MCH) is a free service for Buninyong families with infants and children & Support aged from birth to four years. The 208 Learmonth Street Buninyong 3357 service promotes the health and Parent Place wellbeing of families through support, 39 Sturt Street information, health promotion, early Girrabanya Children’s Centre Ballarat 3350 identification and intervention for 11b Steinfeld Street Phone: 5320 5720 health concerns. Ballarat 3350

Parent Place is a safe and inclusive environment to The City of Ballarat service operates Sebastopol relax, change and/or feed a baby, have a cup of tea at four centres in the municipality, as 183 Albert Street well as some home visiting services. or coffee, and enjoy playing with your children in the Sebastopol 3356 It also provides online Maternal and play space. Child Health Services with valuable Q&A resources at Cooinda Centre There is information on City of Ballarat Family www.ballarat.vic.gov.au/mchconnect 10 Learmonth Road and Children’s Services including family day care, Wendouree 3355 childcare, kindergarten, immunisation, maternal and Maternal and Child Health Services child health, and playgroups. Information is also is an excellent referral point for a UFS Dispensary provided on other local services for families with variety of other services. Each centre Drop-in service for Baby Club members young children. also facilitates parent groups and 40 Bridge Mall For special events and activities, visit other relevant groups. For more Ballarat 3350 information, call City of Ballarat www.ballarat.vic.gov.au or follow Parent Place Family and Children’s Services on Ballarat on Facebook. 5320 5155. Parent Place is run by an energetic and passionate team of volunteers. To join the team, call 53205720.

28 Grampians Regional Parent families. The aim is to support parents in their Parentline is a state-wide telephone counselling Resource Service roles, remind parents of the skills and strengths service for parents and carers of children Centacare they already have, and build upon these to from birth to 18 years. Professional telephone Cnr Curtis and Peel Streets increase confidence. Staff also encourage parents counsellors are able to explore a variety of issues Bakery Hill 3350 to care for themselves and to have fun with their that impact on parenting and relationships, Phone: 5337 8999 families. information and contact details for community www.centacareballarat.org.au services. Parentline respects the confidentiality and right to privacy of callers. The Grampians Regional Parent Resource Service Maternal and Child Health Line Phone: 13 22 29 provides groups, workshops, individual parenting Parents Without Partners Available in Victoria for the cost of a local call – consultations, and resources and information for Mobile: 0438 011 660 24 hours a day, 7 days a week. parents with children of all ages. www.pwpvic.com Courses and workshops include: The Maternal and Child Health (MCH) Line is a • Living with your First Baby state-wide telephone service available to families Parents Without Partners (PWP) provides single • Living with Toddlers and Pre-Schoolers with children from birth to school age. The parents and their children with an opportunity • Living with Preps service is staffed by qualified maternal and child for enhancing personal growth, self-confidence • Making Stepfamilies Work health nurses who provide information, support and sensitivity towards others by offering an • Building Positive Relationships and guidance regarding child health, nutrition, environment for support, friendship and the • Parenting after Separation breast feeding, maternal and family health, and exchange of parenting techniques. Whether • Living with Girls (Primary) parenting An interpreter service is available. The divorced, separated, widowed or never married, • Living with Boys (Primary) service is also available to hearing and speech PWP provides a myriad of social and educational • Life coaching for parents and teenagers impaired callers with access to the National Relay activities for parents and children from all walks • Separation Recovery Service (NRS). of life.

Programs can also be tailor-made to suit Parentline Rainbow Families Council the specific needs and interests of school or Phone: 13 22 89 www.rainbowfamilies.org.au community groups. Parentline operates seven days a week, 8am to midnight. Links and resources for parents who identify as Staff at the service acknowledge that parents are gay, lesbian, bisexual or transgender. the ‘experts’ when it comes to their children and Children’s Services | 29 Raising Children Network Parenting South Australia Benefits of Playgroup www.raisingchildren.net.au www.parenting.sa.gov.au/pegs At playgroup, children can: • Gain self-confidence A complete Australian resource for parenting Parent Easy Guides from the South Australian • Develop social, physical, emotional newborns to teens. Government, including culturally appropriate and intellectual skills sheets for Aboriginal families. Parent Easy Guides • Develop fine and gross motor skills The following websites are a useful source of cover an extensive range of topics and provide • Develop oral, verbal and aural literacy skills information on resources available: easily accessible information. • Learn through new play experiences • Make friends and have fun Department of Education and Training (DET) Playgroups Community Playgroups www.education.vic.gov.au A community playgroup is usually run by parents A playgroup is a collection of parents/carers and and carers. The structure and meeting schedule Comprehensive online resource to support their children aged under five years who meet is decided by the group. children and their families. together to play and socialise. Most playgroups For more information about community meet once a week for a few hours of play and playgroups, visit the City of Ballarat website: Department of Health and interaction. www.ballarat.vic.gov.au or email the Human Services City of Ballarat Playgroup Coordinator at www.dhs.vic.gov.au Why attend Playgroup? [email protected] Playgroups provide opportunities to: Information on children and family services and • Make connections The Community Playgroups: Connecting Rural many useful links. Parent Tip Sheets cover a • Build friendships Families Locally Project is a Playgroup Victoria range of topics and provide easily accessible • Develop new skills initiative. Its Playgroup Development Consultant information for parents. • Enjoy new experiences and activities provides assistance to transition first-time parent together and then try at home groups and supported playgroup families into • Enhance social and emotional wellbeing community playgroups.

30 PLAYGROUPS

There are a large number of community and Supported Playgroup Connecting Schools and Communities supported playgroups in Ballarat, please refer A supported playgroup has a professional Coordinator to the City of Ballarat Playgroup Directory at facilitator and targets families with complex Phone: 0457 797 315 www.ballarat.vic.gov.au or contact the needs. These playgroups are funded at no, or low, City of Ballarat Playgroup Coordinator. cost to families. My Time PINARC Disability Support For information on establishing or transitioning City of Ballarat Playgroup Coordinator Phone: 5329 1361 a community playgroup, contact the Playgroup Phone: 5320 5682 www.pinarc.org.au Victoria, Playgroup Development Consultant. Email: [email protected] My Time is a free parent support group for carers Playgroup Victoria Playgroup The Connecting Schools and Community of young children with a disability or chronic Development Consultant Playgroups (CSC) is a partnership between medical condition. Phone: 0456 869 515 Best Start, Catholic Education Office (CEO), Email: [email protected] Australian Catholic University (ACU), Playgroup PINARC facilitates two My Time groups, Victoria and Department of Education and Wednesdays 12.30 to 3pm on alternate weeks. For more information, Training, and aims to: Eligibility requirements apply. visit the City of Ballarat website: www.ballarat.vic.gov.au • Provide and promote play-based learning experiences • Build community capacity through connections with local schools • Support transition to school • Extend and strengthen pre-service teachers understanding and experience of play, the early years and working with families

Children’s Services | 31 SAFETY

Car Restraint Injury advise on reducing the hot water temperature and an electrician can help with the installation of a Fitting Station Prevention safety switch.

Accredited staff at a restraint fitting CFA Grampians Child Health & Safety Resource Centre station can install a child car seat - Community Education Royal Children’s Hospital for a small fee or check if an existing 19 Learmonth Road Flemington Road restraint is correctly fitted for free, Wendouree 3355 Parkville 3052 with adjustments made at a cost. Phone: 5329 5500 Phone: 03 9345 6429 Email: [email protected] Email: [email protected] Eclipse Ford www.cfa.vic.gov.au www.rch.org.au/chas 1 Albert Street Monday to Friday, 9am to 4.30pm Sebastopol 3356 The CFA provides free fire safety presentations Phone: 5336 1555 to individuals and groups regarding fire safe The Resource Centre for Child Health and Safety behaviour and home escape plans. stocks a range of child safety products and books on parenting, disabilities, illnesses, death, Child Safety Product grief, sexuality and paediatrics. Services include: – Local Retail Outlets telephone advice, support group directory, maps, Child safety products are an excellent means transport information and travel claim forms. A of addressing child safety hazards in the home. worldwide mail order service is available. A number of large chain stores, plumbing and hardware outlets, and specialty children’s stores in Ballarat stock child safety products for the home and car including safety gates, power outlet plugs, cupboard and drawer latches, and hot water shut down valves. A plumber can also

32 Royal Children’s Hospital Maternal and Child Health Nurses Royal Children’s Hospital Flemington Road (MCH) www.rch.org.au Parkville 3052 Your local Maternal and Child Health Nurse is an Information on services provided by the hospital Phone: 9345 5085 excellent source of child safety information and and some health information. This site also has Email: [email protected] can supply a range of information resources. some useful links to other sites. Speak to your MCH Nurse about any safety The Safety Centre provides information and concerns, including injury risks associated with Child and Youth Health advice, education programs, resources, services your child’s developmental stage. To find out more www.cyh.sa.gov.au and safety product information. about the MCH service, contact City of Ballarat Family and Children’s Services on 5320 5155. A resource for parents and caregivers on KIDS everything related to the health and development (Kids in Dangerous Situations) Poisons Information of children. Foundation 24 hours a day, anywhere in Australia PO Box 12 Phone: 13 11 26 Wendouree 3355 www.austin.org.au/poisons Phone: 5330 7555 Email: [email protected] Return of Unwanted Medicines www.kidsfoundation.org.au Take old and unwanted medications to a local pharmacy for safe disposal. This is a free service. The KIDS Foundation is a not-for-profit charitable organisation dedicated to childhood injury prevention and recovery. The KIDS Foundation has two divisions: Prevention and Recovery. All programs promote health and safety. Its principal activity is promoting the prevention and control of physical, psychological and emotional trauma caused by injury from accidents, with a focus on burn survivors. Children’s Services | 33 SETTLING

Day Stay St John of God Hospital Ballarat Tweddle Child and Family Baby Settling Class Health Services Early Childhood Parenting Centre Women’s Health Unit 53 Adelaide Street 515 Chisholm Street 101 Drummond Street North Footscray 3011 Ballarat 3350 Ballarat 3350 Phone: 03 9689 1577 Phone: 5327 1100 Phone: 5320 2110 www.tweddle.org.au www.sjog.org.au Tweddle’s Day Stay programs are designed to Day Stay is a regional program that provides provide families with additional support and First Monday of each month parenting support to families with children from education to enhance the experience of parenting. 7 to 8.30pm birth to two years. Priority is given to infants under There are five programs across Melbourne’s north six months. Day Stay operates out of the Child and west, and the Waurn Ponds Early Parenting This class deals with settling strategies and and Family Services (CAFS) Chisholm Street site Centre in Geelong is run in conjunction with the routines as well as some common newborn where programs are specifically dedicated to the St. John of God’s Raphael Centre. needs of infants and young children and their challenges such as reflux, snack feeding and night owl babies. Ideal for parents of babies aged parents. A referral from a health professional is required four to six weeks. for Day Stay admission. Parents who have concerns with an unsettled baby, feeding difficulties, sleeping difficulties, A charge applies for parents who have not parenting skills and toddler behaviour attend the attended St John’s pre-natal classes. Bookings program. The skills are put into practice during required. the day and follow up support is provided.

34 SPECIALIST CHILDREN’S SERVICES

Australian Association for Infant Disability Information Department of Health and Mental Health Inc. (AAIMHI) Commonwealth Carelink Centre – Grampians Human Services - Disability Services www.aaimhi.org Phone: 1800 052 222 (free call) State Government Offices Email: [email protected] Cnr Mair and Doveton Streets The AAIMHI provides information and develops www.commcarelink.health.gov.au Intake: 1800 670 143 during business hours position statements to support infant mental Monday to Friday, 8.30am to 5pm health professionals and parents. Nationwide program providing free information on community, aged care, disability and other • Disability Information support services. Includes the range of services • Early Childhood Intervention Services available, contact details, eligibility, and costs, if applicable. May be accessed by the general • Respite Services public (including family members and carers), • Home Care Services services providers, health care professionals and • Hearing Services GPs. • Vision Services Direct2Care 907 Sturt Street Ballarat 3350 Phone: 1300 121 121

Information and direct referral to aged, disability and community services.

Children’s Services | 35 Early Childhood Specialist Children’s Services Services may include: (Ballarat) and Early Childhood • Developmental assessments and programs Intervention Intervention Services (ECIS) • Recommendations/strategies and reviews Intake Service • Behaviour and cognitive assessments Services Department of Education and • Family service coordination and case Training (DET) management Early Childhood Intervention 109 Armstrong Street North • Family support and counselling Services support children with a Ballarat 3350 • Parent support disability or developmental delay, Phone: Specialist Children’s Services - • Specialist playgroups and their families, from birth to 5337 8444 • Individual and group programs school entry. These services are Phone: ECIS Intake Service - provided by specialist children’s 5330 8609 or 5330 8691 PINARC Early Childhood services teams and early childhood Email: [email protected] Intervention Service intervention agencies. Some therapy www.education.vic.gov.au 1828 Sturt Street and intervention is also provided www.grampians.vic.edu.au Ballarat 3350 through hospitals, Child and Phone: 5329 1300 Mental Health Services, and Services for children with developmental delays www.pinarc.org.au private therapists. and disabilities, aged from birth to school entry, and their families. Therapy, support, intervention PINARC provides a comprehensive range of and inclusion for children who are eligible for services to young children with developmental early childhood intervention through the ECIS concerns or disabilities and their families. Intake Service. PINARC is family centred, recognising the value Specialist Children’s Services provides Ballarat of family and services working together. Early parents and families with the knowledge, skills Childhood Intervention Services (ECIS) support and support to meet the needs of their child and children with a disability or developmental delay to optimise the child’s development and ability to from birth to school entry and their families. participate in family and community life. 36 PINARC ECIS professionals work with parents, PINARC Disability Support Teen League carers and community educators to meet the 1828 Sturt Street Recreational programs to support and develop individual needs of children within their natural Ballarat 3350 social skills of children and teenagers with community environments and in their everyday Phone: 5329 1300 Asperger’s Syndrome. Groups run during the routines. The service provides parents and carers www.pinarc.org.au school term on Saturdays. Activities are focused with the knowledge, strategies and support to Holiday Program on providing opportunities to learn social skills, meet the needs of their child and to support their Recreational and social activities for children develop social networks and provide a short break child’s learning and development. and teenagers during the school holidays, for families. offering respite for carers. Activities may include The organisation works in collaboration with other swimming, cooking, theme days and day trips. Sports Hub community professionals including kindergartens Sporting activities for children, teenagers and and childcare educators to support the inclusion Camping Program adults. Programs run on Monday, 4 to 5pm during of children within their community settings. Camps are offered during the school holidays school terms. Participants are supported by staff and weekends throughout the year. Camps, and volunteers to learn skills and to participate in PINARC ECIS have a large team of professionals supervised by trained staff and volunteers, are many different sports. including speech pathologists, occupational held in Ballarat, Geelong and Melbourne. therapists, physiotherapists, social workers and early childhood teachers. Youth Groups Recreational and social activities on a Saturday PINARC offers a variety of support both in the once a month, providing a short break to families. family home and in community settings. Alongside Age groups: 7 to 9 years, 10 to 12 years, 13 to the coaching of parents and educators, support 15 years and 16 to 18 years. includes assessments, resources, specific targeted therapy and reports, as well as parent and community education and training.

Children’s Services | 37 Direct2Care Carer Respite & 907 Sturt Street Home Care Ballarat 3350 Support Services Phone: 1300 121 121 Services Ballarat Health Services Information and direct referral to aged, disability City of Ballarat Market Street and community services. Home Care Services Ballarat 3350 The Phoenix Phone: 5333 7104 E W Tipping Foundation 25 Armstrong Street South Email: [email protected] 42 Eastwood Street Ballarat 3350 Ballarat 3350 Phone: 5320 5670 Support and assistance for carers of people with Phone: 5320 0300 www.ballarat.vic.gov.au a disability, frail aged, palliative care, mental Email: [email protected] health and chronic illness. Short term, episodic www.tipping.org.au Home Care Services provide in-home support to support for carers, respite, linking to services, and Monday to Friday, 9am to 5pm people with a disability and the frail aged. Support provision of services via brokerage. is also provided to the carers of disabled children. E W Tipping Foundation provides person-centred There is a range of services available to eligible Calkendren Respite (SCOPE Victoria) support to people with disabilities and their clients. This service is means tested. 209 Otway Street South families. Services are focused on supporting Ballarat 3350 individuals to achieve their aims and realise Phone: 5331 7655 their dreams, and include in-home and community-based support and respite services. Provides planned respite for carers of children If possible, the concept of person-directed and adults with disabilities. Self-referrals and services is supported. referrals from services and doctors accepted.

38 Support Services For Children Who Are Hearing Impaired

Australian Hearing Services Vicdeaf Grampians (Ballarat) Deaf Children Australia 808 Sturt Street Dawson House Free call helpline: 1800 645 916 Ballarat 3350 15 Dawson Street South (Telephone & TTY) Phone: 5333 0200 or 131 797 Ballarat 3350 Email: [email protected] www.hearing.com.au Phone/TTY: 5364 2947 www.deafchildrenaustralia.org.au Monday to Friday, 8.30am to 5pm Email: [email protected] Monday to Friday, 9am to 5pm Monday, Wednesday and Friday Australian Hearing is a Commonwealth Deaf Children Australia (DCA) supports the needs Government Authority dedicated to helping people Taralye of families raising children who are deaf. DCA is manage their hearing impairment to improve 137 Blackburn Road one of Australia’s longest serving charities and the their quality of life. With more than 60 years of Blackburn 3130 organisation continues to build upon its reputation operation, Australian Hearing provides a full range Phone: 9877 1300 for quality services and innovation. Responding of hearing services to children aged to 21 years, www.taralye.vic.edu.au to the individual needs of deaf children and their eligible pensioners and war veterans. Australian Hearing has a wide range of hearing aids and Email: [email protected] families, regardless of the degree of hearing loss, assistive listening devices. Its trained audiologists communication methods, educational settings, are experts in the latest hearing aid technology Taralye’s distinctive model of service brings personal circumstances or additional disabilities. and work with children and their families to together deaf children with hearing children address their hearing rehabilitation needs. from birth to six years in an early childhood DCA offers a national helpline service, addressing learning environment. In this way deaf children queries regarding diagnosis, pre-school, Deaf Access Grampians Region have the opportunity to learn language in a entering school and adolescence right through to City of Ballarat developmentally-appropriate play setting. adulthood, tertiary education and the workforce. 25 Armstrong Street South Taralye’s family-centred language intervention The DCA helpline service is attended by a staff Ballarat 3350 aims to enable deaf children to attend member who is also the parent of a deaf child Phone: 5320 5746 mainstream schooling and achieve their full and is supported by a team of experienced staff potential. working with families, youth and the broader Deaf Access supports rural and regional community. communities to plan and develop strategies which Services are provided to children living in enable people who are deaf or hearing impaired metropolitan Melbourne and throughout rural to participate more fully in their local community. Victoria. Children’s Services | 39 Aurora School – Early Intervention 96 Holland Road Blackburn South 3130 Phone: 03 8878 9878 Phone TTY: 8878 9899 Email: [email protected] www.auroraschool.vic.edu.au Monday to Friday, 9am to 5pm

Aurora School is a state-wide early intervention service for young deaf or partially hearing children and their families. Aurora School provides families/parents with home support, knowledge and skills to promote their child’s development, particularly communication and language during the early years. Services are provided to any family in Victoria with a child under the age of six, who has bi-lateral hearing loss and has been prescribed hearing aids, a cochlear implant or an assistive hearing device. Families of children with disabilities in addition to their hearing loss also have access to Aurora School’s services.

40 Support Services teachers, child and family counsellors, orientation The Ballarat Toy Library is a non-profit community and mobility specialists, adaptive technology service run by its members. The library has more For Children consultants, and orthoptists. than 700 toys and members are able to borrow up to four toys for four weeks at a time. For more Who Are Vision Services are provided in the home, at the centre, information on the variety of memberships that in education or any community environment. are available, visit the website. Impaired Vision Australia can provide individual and group Vision Australia programs tailored to the family’s goals, and are Australian Toy Association (ATA) registered providers with the Better Start for www.austoy.com.au Low Vision Services Children Program. 1300 Howitt Street ATA is an independent industry-based body, Wendouree 3355 which provides a range of information about toys, Phone: 5337 4555 Toy Library including toy safety. Email: [email protected] www.visionaustralia.org.au Play and toys are very important to a child’s Monday to Friday, 8.30am to 5pm intellectual, physical, emotional and social development. Through play young children Vision Australia’s Children Services provides learn about their environment – social and support, training and resources to children who physical – and develop skills including language, are blind or have low vision, and their families, socialisation, fine and gross motor coordination, to enable them to fully participate in every part perception and cognition. of life. Ballarat Toy Library Children’s Services support children from 507 Humffray Street South birth to 18 years. Staff have expertise in Phone: 0439 002 769 blindness and low vision and its impact on www.ballarattoylibrary.com.au childhood development. Families have access Tuesdays and Sundays, 10am to 12pm to occupational therapists, physiotherapists, speech pathologists, early childhood specialist

Children’s Services | 41

Family Services ACCOMMODATION & HOUSING

Berry Street Phone: 5333 6660 PACT programs are: Young Persons Housing Project Email: [email protected] 728 Barkly Street www.dhs.vic.gov.au • Social Housing Advocacy and Support Ballarat 3350 Monday to Friday, 8.30am to 5pm Program (SHASP) Phone: 5330 5000 • Aboriginal Tenancies at Risk Program (ATAR) Email: [email protected] Services provided by the Office of Housing include • CAV Tenancy Advocacy Assistance Program www.berrystreet.org.au provision of secure, affordable and appropriate (TAAP) Monday to Friday, 9am to 5pm housing for low income persons; assistance in obtaining private rental through the bond loan The target groups are: Youth Housing provides support to young people scheme; and provision of movable units for older under the age of 21 years, who are in need of persons. • Public Housing Tenants urgent assistance because of physical, emotional • Aboriginal Housing Victoria Tenants or sexual abuse; financial difficulties; eviction or PACT Community Support • Private Tenants homelessness. A support worker assists young CAFS Ballarat people to develop skills to enable them to Ludbrook House The Salvation Army - Karinya remain living independently within the 115 Lydiard Street North 6 Crompton Street transitional/emergency housing program. Ballarat 3350 Ballarat 3350 Lisa Lodge provides a range of family and young Phone: 5337 3333 Phone: 5329 1100 people’s services. A program representative Email: [email protected] Email: [email protected] can help locate an alternative service for those www.cafs.org.au Monday to Friday, 9am to 5pm ineligible for the agency’s programs. Monday to Friday, 9am to 5pm Services include: Office of Housing PACT is a community based not-for-profit, Department of Health and Human Services non-government organisation committed to • Program MEA - for homeless women with State Government Offices providing case support to clients undergoing children providing emergency accommodation Cnr Mair and Doveton Streets tenancy issues or crises. for up to six weeks; outreach support; and Ballarat 3350 assistance and support to attain suitable, affordable, long-term housing.

44 • Program MaC– for homeless young mums 1. Housing program manages crisis, transitional, Youth Housing aged up to 25 years. The service provides long-term and room house accommodation. Ballarat Community Health transitional accommodation with intensive Drop-in service offering assistance to people Phone: 5338 4500 support to develop life skills, equipping service in housing crisis. Provides housing information, www.bchc.org.au users to live independently in the community. financial assistance and referral to other Assistance to attain suitable, affordable, support services. A visiting service is also Ballarat Community Health provides youth long-term housing. available at Daylesford and Bacchus Marsh. supported accommodation assistance, accessed at Uniting Care Ballarat. Homeless persons or • Young Families Connected – homeless 2. Supported Accommodation and Assistance those with housing crisis can contact The Housing couples. The service provides transitional Program (SAAP) Program on 5332 1286 or visit 105 Dana Street, accommodation with intensive support to Ballarat (no appointment necessary). develop life skills, equipping service users to The Family Support Program assists families live independently in the community. who are homeless or at risk of being Assistance to attain suitable, affordable, homeless. SAAP offers a holistic service long-term housing. and supports families to address their housing needs and identify the issues that • Access to other programs including occasional have led to their housing crisis. Homelessness childcare, recreational activities, mentoring for families is often a culmination of issues programs, education and support groups. such as financial difficulty, family violence, family separation, substance abuse and UnitingCare Ballarat trauma. SAAP support can include early Housing Program intervention, outreach, advocacy, referral, 105 Dana Street counselling and other practical assistance. Ballarat 3350 Workers assist clients to obtain stable Phone: 5332 1286 accommodation and put in place support and www.unitingcareballarat.com.au strategies to assist clients to maintain Monday to Friday, 9am to 5pm long-term accommodation.

Family Services | 45 ALCOHOL & OTHER DRUGS

Services UnitingCare Ballarat Federation University (students only) 105 Dana Street, Ballarat 3350 Student Centre, Mount Helen Campus These services provide information, counselling, Phone: 5332 1286 Phone: 5327 9477 referral and withdrawal, rehabilitation services www.unitingcareballarat.com.au and family support. Contact individual City of Ballarat – Environmental organisations for information on services. Health - Sharps Disposal only Needle and The Phoenix Ballarat Community Health 25 Armstrong Street South Phone: 5338 4500 Syringe Ballarat 3350 www.bchc.org.au Programs Phone: 5320 5702 Free sharps disposal service, including collection Ballarat Community Health assists individuals and Needle and Syringe Programs provide free of syringes from public places (eg. playgrounds) families dealing with alcohol or other drug related needles, swabs and syringes for injecting drug and provision of sharps containers. issues. Services include: use, as well as providing a return facility for the safe disposal of used syringes and needles. Free • Counselling condoms and lubricant are also available. • Withdrawal services • Drug safety Ballarat Community Health • Needle syringes program Phone: 5338 4500 • Youth outreach (11 to 25 years) www.bchc.org.au

Ballarat and District Aboriginal Ballarat Community Health needle exchange Cooperative program offers access to clean injecting 5 Market Street, Ballarat 3350 equipment, disposal for used needles, health Phone: 5331 5344 information and education, support and referral to other health services. Information and resources are available during the day at all Ballarat Community Health sites. 46 Self Help Groups 24-Hour Kids Help Line Phone: 1800 551 800 Alcoholics Anonymous Telephone www.kidshelp.com.au Phone: 03 9429 1833 or 1300 AA HOPE (1300 224 673) Support Kids Help Line is Australia’s free, confidential and Email: [email protected] anonymous, telephone and online counselling www.aavictoria.org.au DirectLine service specifically for young people aged 5 to Phone: 1800 888 236 (24 hours) 25 years. Daily support meetings across Victoria. www.turningpoint.org.au 24-hour telephone support line available. Lifeline Al-Anon and Alateen Family Groups An alcohol and drug counselling and referral Phone: 13 11 14 Helps families and friends who live, or have lived, service administered by Turning Point Drug and in a ‘drinking’ environment. Telephone for a local Alcohol Centre. Needle Disposal Help Line meeting place. Phone: 1800 552 355 Phone: 03 9642 3330 Drug Info Line www.al-anon.alateen.org/australia Phone: 1300 85 85 84 Poisons Information Centre Monday to Thursday, 10.30am to 2.30pm www.druginfo.adf.org.au Phone: 13 11 26 (24 hours)

Information service about drug and alcohol issues YSAS - Youth Support and administered by the Australian Drug Foundation. Advocacy Service Phone: 1800 458 685 Family Drug Help Line www.ysas.org.au Phone: 1300 660 068 24-hour Helpline www.familydrughelp.com.au

Partly funded by Department of Human Services and staffed by volunteer/peer support workers, this service provides referral, support and information. Family Services | 47 Information This service is free for anyone seeking help with Post Separation Parenting Program their own drug use or the drug use of a family CAFS Ballarat & Education member, relative or friend. Counselling Online is Ludbrook House available 24 hours a day, 7 days a week, across 115 Lydiard Street North Australian Drug Foundation Australia. Ballarat 3350 Information and education service relating to Phone: 5337 3333 alcohol and other drug issues. www.cafs.org.au Phone: 1300 85 85 84 Individual support and group work to assist www.druginfo.adf.org.au Separation separating/separated parents to focus on meeting Monday to Friday, 9am to 5pm Support the needs and welfare of their children.

Smoking Cessation Ballarat Children’s Contact Service Referrals are received from the Family Law Ballarat Community Health CAFS Ballarat system, community agencies or family members. Phone: 5338 4500 Ludbrook House www.bchc.org.au 115 Lydiard Street North Ballarat 3350 QUIT Phone: 5337 3333 Information and resources to help www.cafs.org.au people stop smoking. Phone: 13 78 48 Weekend service at the Ballarat office, assisting www.quit.org.au separated parents to safely and appropriately manage contact arrangements for their children. Counselling Online Provides supervised visits and weekend facilitated www.counsellingonline.org.au changeovers for children.

Counselling Online is a service offering text Referrals are received from the Family Law communication with a professional counsellor system, community agencies or family members. about an alcohol or drug related concern.

48 Neighbourhood Community Neighbourhood Watch – Ballarat Phone: 5332 9403 Houses Safety & Email: [email protected] Neighbourhood Houses provide Wellbeing Neighbourhood Watch is a community-based a range of coordinated support, crime prevention program. For information on information, networking and starting or joining a local Neighbourhood Watch educational activities to meet the Ballarat CitySafe Taxi Ranks group, contact 5332 9403. needs of families. Contact individual City of Ballarat Neighbourhood Houses for details of Phone: 5320 5804 current activities and programs. Email: [email protected] Emergency Ballarat North Neighbourhood House Ballarat’s CitySafe Taxi Ranks operate 1 to 6am Relief & 6 Crompton Street on Saturday and Sunday mornings on the corner Ballarat 3350 of Sturt and Lydiard Streets and opposite the Material Aid Phone: 5329 1101 Ballarat Railway Station, with two security staff on site. The CitySafe Taxi Ranks are aimed at Anglicare Wendouree Neighbourhood Centre improving safety for patrons in a convenient 14 Victoria Street 12-14 Violet Grove location. Ballarat 3350 Wendouree West 3355 Phone: 5332 9788 Phone: 5339 5069 Crimestoppers Monday to Thursday, 10.30am to 12pm Phone: 1800 333 000 Ballarat Neighbourhood Centre Offers assistance with emergency food relief. No appointment necessary. Tuppen Drive Community Safety Strategic Plan Sebastopol 3356 City of Ballarat - Community Engagement Phone: 5329 3273 Phone: 5320 5804

Ballarat City Council has developed a Community Safety Strategic Plan to guide its work in the area of community safety. Family Services | 49 Society of St. Vincent de Paul utilities, advocacy and referral. Other programs is not just about the food, it is somewhere many Ballarat Offices include budget education, case management and come to socialise in a place that is warm and counselling. welcoming. Visiting professionals facilitate links to 4 Dawson Street South other services including health, housing support, Ballarat 3350 UnitingCare Ballarat alcohol and drug counselling. Phone: 5334 2844 – Welfare Program Monday, Wednesday and Friday, 10am to 12pm 105 Dana Street Ballarat 3350 Family Support 15 Violet Grove Phone: 5332 1286 Wendouree 3350 www.unitingcareballarat.com.au Services Phone: 5334 2844 Family Support Services and Monday, Wednesday and Friday, 9.30 to 11.30am UnitingCare Ballarat has a number of programs which provide emergency relief and material aid. Child FIRST The above assistance offices provide support and CAFS Ballarat practical assistance to families. For people who 1. The Emergency Relief Program offers Ludbrook House are in country areas or are incapacitated a home support and assistance including food, clothing, 115 Lydiard Street North visiting service is available. Call and leave contact pharmaceuticals, educational items and travel Ballarat 3350 details for a return call. costs. Phone: 5337 3333 www.cafsballarat.org.au The Salvation Army 2. The White Goods Loan Scheme –UnitingCare Monday to Friday, 9am to 5pm Ballarat Community Support Services offers individuals and families interest-free 102 Eureka Street loans to assist with the purchase of household CAFS Ballarat provides a range of programs and Ballarat 3350 white goods. Client and worker agree upon a services that support children, young people Phone: 5337 0600 loan amount and a realistic repayment plan is and families. Workers provide assessment, www.salvationarmy.org.au established. casework, case management and counselling Monday to Friday, 9am to 4.30pm, by services to assist families referred by agencies or appointment 3. Breezeway is a café that provides nutritional themselves. Services are provided at Child and two course meals every day of the year to people Family Services or in the family home. Parenting The Salvation Army provides Emergency Relief who have no home, cooking facilities or the skills groups are also available. including vouchers, food, clothing, furniture, to prepare a nutritious meal. The meals program

50 Child FIRST is the Intake and Referral Service for Centacare MARRIAGE AND RELATIONSHIP EDUCATION Family Services and can also provide information Administration Headquarters • Marriage Enrichment programs and and advice on other services. Child FIRST works Cnr Curtis and Peel Streets pre-marriage education. with families with wellbeing concerns, to ensure Ballarat 3350 the most effective service response is identified Phone: 5337 8999 PEPLOW HOUSE to meet the needs of the family. Workers are Email: [email protected] • Accommodation centre for homeless single available by phone or appointment each week men aged 18 years and older. day. Family Support Services is a FREE service. Centacare offers a variety of services to Ballarat and surrounding areas. These include: Ballarat Community Health Adolescent Family Violence Services Counselling Services CAFS Ballarat COUNSELLING Phone: 5338 4500 Ludbrook House • Family, relationship and individual www.bchc.org.au 115 Lydiard Street North counselling service. Ballarat 3350 The counselling program provides individual, Phone: 5337 3333 FAMILY DISPUTE RESOLUTION couple and family counselling services to clients www.cafs.org.au • Assists separating parents to reach agreement presenting with a broad range of complex on parenting arrangements which are in the problems including: The pilot program provides intensive outreach, best interests of children. group work and support to adolescents and their • Low self esteem families where adolescent violence is being used EMPLOYMENT SERVICES • Grief and loss against their parents, carers and siblings. • Job Services Australia – case management, • Depression work experience, job placement and support • Anxiety Referrals are received from individuals, for jobseekers referred by Centrelink. • Parenting concerns community agencies, schools and family • Relationship difficulties members. PARENTING SERVICES • Family violence • Grampians Regional Parent Resource Service provides information, group training, support Counselling is also available for refugees and new and resources for parents. arrivals.

Family Services | 51 Royal Commission into Institutional Responses into Child Sexual Abuse Relationships Australia 1025 Sturt Street Ballarat 3350 Phone: 1800 052 674 Email: [email protected] www.relationships.com.au Monday, Tuesday and Friday, 9am to 5pm Wednesday and Thursday, 9am to 9pm

Counselling and other support for anyone impacted by the Royal Commission. This is a free service.

52 Financial Assistance & Counselling

Centrelink The Salvation Army A free and confidential service for anyone 12 Albert Street Ballarat Community Support Services affected by gambling, directly or indirectly Ballarat 3350 102 Eureka Street (e.g. the partner of a gambler) Phone: 13 10 21 (Appointments) Ballarat 3350 Phone: 13 61 50 Family Assistance Office Phone: 5337 0600 • Individual support and assistance to the www.centrelink.gov.au Monday to Friday, 9.am to 4.30pm, gambler or family by appointment • Referral to specialist gambling and financial Centrelink offers a range of services for counsellors individuals and families and can provide helpful The Salvation Army provides budget education • Outreach service to Daylesford, Ararat and information and advice. and case management to assist people on Bacchus Marsh low incomes to gain control of their household • Advocacy and referral to a range of services CAFS Ballarat finances. Financial Counselling Gambler’s Help Line - 24 hours 7 days Ludbrook House www.problemgambling.vic.gov.au 115 Lydiard Street North Gambling Help Phone: 1800 156 789 Ballarat 3350 TTY: 1800 777 706 Phone: 5337 3333 Services www.cafs.org.au Gambler’s Help is a 24-hour, anonymous and Monday to Friday, 9am to 5pm CAFS Ballarat confidential telephone advice service, providing Ludbrook House information, and referral to counselling. The Financial Counselling Program is a free 115 Lydiard Street North and confidential service that provides options, Ballarat 3350 strategies, advocacy and support to people who Phone: 5337 3333 are trying to resolve their financial difficulties. www.cafs.org.au Monday to Friday, 9am to 5pm

Family Services | 53 Government Grandparents Grandparents Victoria Phone: 03 9372 2422 Support Services Grandparents Playgroup Email: [email protected] City of Ballarat www.grandparents.com.au Centrelink See page 30 12 Albert Street Grandparents Victoria (GPV) is a state-wide Ballarat 3350 Grandparent Information Sessions non-profit organisation of grandparents working www.centrelink.gov.au Women’s Health Unit together to shape a positive future for all children. St John of God Hospital Ballarat It provides support, networks and advocacy. Listed below are some of the most popular 101 Drummond Street North Centrelink numbers for families: Ballarat 3350 • Appointments 13 1021 Phone: 5320 2110 • Auslan Interpreter 1800 810 586 • Child Care Benefit 13 6150 St John of God runs three sessions per year • Disability, Sickness and Carers 13 2717 for grandparents to discuss current care and • Employment Services 13 2850 management of birth and babies and the ways • Family Assistance Office 13 6150 they can contribute to this special time. This is a • Interpreter Service 13 1202 free service. • Parenting Payment 13 6150 • Maintenance Enquiries 13 6150 Ballarat Health Services Drummond Street North GOLD - Government On-Line Directory Ballarat 3350 www.gold.gov.au Phone: 5320 4533 Listing of government departments and agencies. Grandparents are welcome to attend childbirth www.vic.gov.au education classes. Website for communities and community groups to find relevant up-to-date information and links.

54 Grief & Loss SIDS & Kids Grampians Bereavement Support Services Australian Centre for Grief Ballarat Health Services & Bereavement Ascot Street Phone: 5336 4285 or 1300 664 786 Ballarat 3353 Mobile: 0447 710 138 Phone: 5320 4196 (Ballarat counsellor/educator) Monday to Friday Phone: 1800 240 400 (24-hour telephone support) Counselling, advice, groups and consultation. www.sidsandkidseastcoast.org Monday and Wednesday, 9am to 5pm Compassionate Friends Thursday, 10am to 2pm 24-hour grief support line Phone: 1800 641 091 Bereavement services for any person who has www.compassionatefriendsvictoria.org.au been affected by the sudden and unexpected death of an infant or child (from 20 weeks The Compassionate Friends Victoria Inc. is part gestation to 18 years in the Grampians), due of a worldwide organisation offering friendship to still birth, perinatal complications, SIDS, and understanding to families following the sudden illness, motor accident, drowning or death of a son or daughter, brother or sister. The any other cause. Counselling and support is Compassionate Friends offers support in the grief available for parents, siblings, extended family, and trauma which follows the death of a child at friends, emergency service personnel and health any age and from any cause. professionals.

SANDS – Stillbirth & Neonatal Death National Missing Persons Support Inc Coordination Centre Phone: 1300 0 SANDS (1300 072 637) www.missingpersons.gov.au Email: [email protected] Phone: 1800 000 634 www.sandsvic.org.au Email: [email protected] Monday to Friday, 9.30am to 3pm Family Services | 55 FAMILY HEALTH SERVICES

• Community Health Services include: • Positive parenting, including role modelling • Continence Services • Customised creative play activities • Dental Health • Community health nursing including picture stories to reinforce • General Practioners • Dietary counselling messaging • Health Information and • Diabetes education • Encouraging healthy eating habits and lifestyle Support Groups • Exercise physiology routines • Hearing Services • General practice • Hospitals • Hepatitis C support Healthy Lifestyle for Children: MEND 7-13 • Sexual Health and Family Planning • Liver clinic • Women’s Health • Paediatric immigrant health clinic MEND 7-13 is a free healthy lifestyle program for • Physiotherapy children aged 7 to 13 years above their healthy • Podiatry weight range, and their families. This 10-week Community • Sexual health clinic program is fun and interactive, and supports • Speech pathology children and their families to adopt healthy Health • Women’s health pap clinic attitudes to food and eating, motivate families to exercise on a regular basis, empower them to Ballarat Community Health Programs include: make informed food choices, and then show them Phone: 5338 4500 how to do it. www.bchc.org.au Healthy Lifestyle for Children: MEND 2-4

Ballarat Community Health offers a variety of MEND 2-4 is a free healthy lifestyle program for Continence services and programs that aim to enhance and children aged 2 to 4 years and their families. promote health and wellbeing of individuals, Services families and the community, while preventing Program topics include: illness, disease and injury. Community health • Fussy eating Incontinence is a very common condition. Many in Ballarat is provided across multiple sites. • Balanced eating: portion sizes, fats and women experience urinary incontinence during Outreach services and clinics are also provided sugars, and label reading pregnancy or after birth. There are many health within the Ballarat region. • Reducing screen time professionals qualified to assist adults and • Increasing active play children with bladder and bowel control problems. 56 With assistance, incontinence can be treated, Ballarat Urology Clinic Email: [email protected] more effectively managed and frequently cured. 1328 Sturt Street www.continencevictoria.org.au Ballarat has a number of continence services Ballarat 3350 listed below, along with state and national help Phone: 5331 4811 Offers free, confidential advice about bladder and lines. There are also a number of independent Monday to Friday, 8.30am to 5.30pm bowel control. Services, brochures and product practitioners that offer continence services. information are free for people of all ages with The Ballarat Urology Clinic provides incontinence; their carers, parents and families; Ballarat Health Services comprehensive evaluation and treatment of and health professionals. Grampians Regional Continence Service urinary incontinence problems. Doctor referral Ballarat Health Services - Queen Elizabeth Centre required. National Continence Helpline 102 Ascot Street South Phone: 1800 330 066 Ballarat 3350 Continence Foundation of Australia Monday to Friday, 8am to 8pm Phone: 5320 3795 Level 1, 30 – 32 Sydney Road Brunswick 3056 Offers free, confidential advice about bladder and The Service provides assessment and Phone: 9347 2522 or 1800 330 066 bowel control. Services, brochures and product management for people of all ages with bladder Email: [email protected] information are free for people of all ages with and bowel incontinence and associated problems www.continence.org.au incontinence; their carers, parents and families; such as constipation. The staff has expertise and health professionals. working with children experiencing day or The Continence Foundation of Australia is the night-time wetting, common problems such as national peak body for continence management, faecal soiling, or children with incontinence issues promotion and advocacy. associated with a disability. The service also offers support for women with bladder and bowel Victorian Continence Resource Centre problems in the ante and post-natal periods Royal Talbot Rehabilitation Centre and men with bladder and bowel problems post Yarra Boulevard prostrate surgery. Kew 3101 Phone: 9816 8266 A referral for this service is required through Central Intake on 5320 6690. Family Services | 57 HEALTH SERVICES

Dental Health General Practioners

Ballarat Health Services Dental Clinic Grampians Medicare Local • Assess the need to attend a hospital for Cnr Sturt and Drummond Streets 105 Webster Street urgent care Ballarat 3350 Ballarat 3350 • Give information about available after hours Phone: 5320 4225 Phone: 5331 6303 services Monday to Friday, 8.30am to 4.30pm Email: [email protected] Monday to Friday, 9am to 5pm The after-hours GP helpline hours are 6pm to The Ballarat Dental Clinic provides dental care 8am, Monday to Saturday; 12pm Saturday to to the Ballarat community. The Dental Service Grampians Medicare Local works to improve 8am Monday, and 24 hours a day on public provides dental care for all children aged 0 to the health of the community, supporting general holidays. 12 years and the Dental Program provides practice and other health organisations to dental care for children 13 to 18 years, with a deliver high quality care. A comprehensive list Perinatal Support is a professional health service concession card. Under the new Child Dental of general practices accepting new patients in supporting women during the pregnancy and Benefit Schedule (CDBS), Medicare eligible clients the Ballarat area is available through the Need a postnatal period. Advice and support provided are bulk billed. There is no waiting list for children. GP hotline. Call 5304 5666 or visit the website by experienced midwives with mental health www.grampiansml.com.au and select the “For and maternal and child health training. The The Adult Dental Care program is available to the Community” area. A full list of practices in the service provides a link between the GP and other concession card holders and listed dependants region is also available on the website. health professionals to support women and their only. Emergency dental care is also offered daily. families during the pregnancy, postnatal period General dental care and dentures are subject to a After hours care: call the after-hours GP helpline and beyond. Referral letter and mental health waiting list. Variable costs apply. on 1800 022 222. The after-hours GP helpline treatment plan from a GP, midwife or Maternal & has a team of dedicated doctors and nurses Child Health Nurse necessary. available to: For more information, email [email protected] • Provide information and advice to manage or call 5320 6854 (Friday). the condition at home • Give advice

58 Health Information & Support Groups

PINARC Parent Support Groups For more information or to register interest Friendship and support for families of twins, Parent Support Coordinaor in attending any of these groups, contact the triplets and multiples. Phone: 5329 1361 Parent Support Coordinator. Ballarat Parents’ Support Group Parent Support Groups are open to parents Ballarat Autism Network Phone: 5336 3330 or 0409 944 119 or carers who care for a child or adult with Phone: 5341 2768 a disability. Groups provide an opportunity to www.ballaratautism.com Support group for parents who have a child or share experiences and learn from others, form adult with a disability. friendships, learn about local services, and gain Information, resources, library, workshops, information about specific disabilities and caring in-services and support for parents and Asthma Foundation of Victoria issues. professionals. Phone: 1800 278 462 (1800 ASTHMA) Email: [email protected] PINARC’s current support groups who meet Ballarat Cystic Fibrosis Support Group www.asthma.org.au regularly include: Phone: 5332 7751 Help Line: Monday to Friday, 9am to 5pm www.bcfi.org.au • Ararat Parent Support Group Asthma Management • Autism/Asperger Syndrome Parent Support for Cystic Fibrosis sufferers, their families Ballarat Community Health Support Group and friends. Phone: 5338 4593 • ADHD Parent Support Group www.bchc.org.au • Bacchus Marsh Parent Support Group Ballarat & District Multiple Birth • Down Syndrome Association One-on-one education and support for people • MyTime Phone: 0490 192 329 living with asthma and their caregivers. • SCODA Email: [email protected] www.bdmba.org.au

Family Services | 59 HEALTH SERVICES

Australian Infant, Child, Adolescent Diabetes Australia – Victoria These include: and Family Mental Health Association Phone: 1300 136 588 www.aicafmha.net.au www.diabetesvic.org.au • Patient Transport Service - to assist isolated people to attend essential medical Actively promoting the mental health and Food Additives appointments, where other options such well-being of infants, children, adolescents www.additivealert.com.au as public transport are not available. and their families/carers. www.fedup.com.au Call 0407 820 276 and leave contact details for a return call. Attention Deficit Disorder Association Health Direct www.add.org Phone: 1800 022 222 • Telecross Service - a free service which www.healthdirect.gov.au provides calls to isolated community members The Attention Deficit Disorder Association on a regular basis, to check on their wellbeing. provides information, resources and networking Health Direct provides easy access to trusted, Call 1300 885 698. opportunities to help adults with Attention Deficit quality health information and advice online and Hyperactivity Disorder lead better lives. over the phone. It is available 24 hours a day, The Cancer Council Victoria 7 days a week, to help clients make informed Cancer Helpline: 13 11 20 Information provided through easy-to-read fact choices anywhere, any time. www.cancervic.org.au sheets for workers, parents and children. Royal Children’s Hospital NURSE-ON-CALL Better Health Channel www.rch.org.au Phone: 1300 606 024 www.betterhealth.vic.gov.au www.health.vic.gov.au Red Cross - Victorian Office Reliable health and medical information for Phone: 1800 131 701 NURSE-ON-CALL is a telephone health line, consumers, quality assured by the Victorian Email: [email protected] providing Victorians with immediate, expert health Government (Australia). www.redcross.org.au information and advice 24 hours a day, 7 days a week. Red Cross runs a number of services to support the health and wellbeing of community members. 60 Hearing Services National Relay Service Hospitals Voice: 1800 555 630 Vicdeaf TTY: 1800 555 630 Ballarat Health Services 15 Dawson Street South Fax: 1800 555 690 Drummond Street North Ballarat 3350 SMS: 0416 001 350 Ballarat 3350 Phone Voice/TTY: 5364 2947 Email: [email protected] Phone: 5320 4000 Head Office - Voice: 1300 780 225 www.relayservice.gov.au www.bhs.org.au TTY: 1300 780 235 Email: [email protected] Make a call: 133 677 St John of God Hospital Ballarat www.vicdeaf.com.au Speak and Listen: 1300 555 727 101 Drummond Street North Monday, Wednesday and Friday, 9am to 5pm Ballarat 3350 A phone solution for people who are deaf or Phone: 5320 2111 Vicdeaf provides support, advocacy, assessment have a hearing or speech impairment. Contact www.sjog.org.au and referral for clients who are deaf or hearing helpdesk, Monday to Friday, 8am to 6pm. impaired, and their families. The service is based in Ballarat three days a week with frequent visits EMERGENCY CALLS in the Grampians region. If urgent assistance TTY users: call 106 is required, call Head Office for enquiries and Speak and Listen users: call 1800 555 727 appointments. and ask for 000

Family Services | 61 HEALTH SERVICES

Sexual Health & Family Planning Women’s Health

Royal Women’s Hospital Members of the public can drop in and chat to Sexual Health Clinic Women’s Health Information Centre the health promotion team about health issues or Ballarat Community Health Phone: 1800 442 007 other issues affecting women. 12 Lilburne Street TTY: 9344 2849 Lucas 3350 Monday to Friday, 9am to 5pm Women’s Health Victoria Phone: 5338 4500 Email: [email protected] www.whv.org.au www.bchc.org.au www.thewomens.org.au

The clinic provides a safe, supportive and Women’s Health Grampians confidential service covering all aspects of sexual 2 Drummond Street South and reproductive health including: Ballarat 3350 Phone: 5322 4100 or 1800 013 432 • Contraception Email: [email protected] • STIs www.whg.org.au • Pregnancy Monday to Friday, 9am to 5pm • Counselling • Health advice Women’s Health Grampians provides with information, support and access to services and health practitioners, to assist woman in making informed decisions about their health. This service is confidential.

62 Family Services | 63 Indigenous • Home and Community Care (HACC) - home Women’s Legal Service Victoria help and property maintenance services to the Level 10, 277 William Street Services elderly/disabled. Melbourne 3000 Advice and Administration Phone: 9642 0877 Ballarat and District Toll Free: 1800 133 302 Aboriginal Cooperative Legal Services Email: [email protected] 5 Market Street www.womenslegal.org.au Monday and Friday, 9am to 5pm Ballarat 3350 Central Highlands Community Phone: 5331 5344 Legal advice line: Monday 10am to 1pm; Tuesday, Legal Centre and Thursday, 6.30 to 8.30pm; Fax: 5333 1637 15 Dawson Street North Wednesday, 2 to 5pm; Email: [email protected] Phone: 5331 5999 Drop In Thursday, 9.30am to 12pm Email: [email protected] The Ballarat and District Aboriginal Co-operative www.chclc.org.au Face-to-face and telephone legal advice on family was set up to provide assistance to Aboriginal Monday, Tuesday, Thursday and law matters and intervention orders for women. people in the Ballarat district. The Co-operative Friday, 9am to 5pm This is a free service. delivers health, welfare, art, culture, education Wednesday, 9am to 7.30pm and social wellbeing services. Central Highlands Community Legal Centre Men’s Services Services include: provides free legal advice and referral, by appointment only. The service also provides • Health services - regular GP, counselling and Men and Family Relationships Service legal education, workshops and advocacy in CAFS Ballarat podiatry clinics; and transport to dental areas of public interest and social justice issues. services in Melbourne. Ludbrook House Specialisation in family law, victim’s compensation 115 Lydiard Street North and intervention orders. Community legal • Early Childhood and Youth Services - including Ballarat 3350 education in areas of victims of sexual assault, Phone: 5337 3333 a regular playgroup, pre-school assistance and family violence and youth. Intervention Order holiday programs. www.cafs.org.au Court Support Service provides legal support and Monday to Friday, 9am to 5pm assistance.

64 Men and Family Relationships provide a range of Mensline Australia • friends, family, or colleagues of people who support and education programs to men, family 1300 78 99 78 are using or experiencing family violence, and members and the community. The service can 24 hours, 7 days a week professionals wishing to support a male assist with parenting, separation, relationship www.menslineaus.org.au or female client using or experiencing family issues, depression and self-esteem. This is a free violence. service. Supports men who are dealing with family and relationship difficulties, particularly surrounding Referrals are received from individuals, family break-down or separation. Mensline Mental Health community agencies, schools and family Australia also provides referral for mediation, members. anger management and face-to-face counselling. Services &

The Family Violence Intervention Support Groups Program Men’s Referral Service Ballarat is home to a range of mental health CAFS Ballarat Phone: 1300 766 491 services, along with state and national information Ludbrook House www.mrs.org.au and support services. There are also many local 115 Lydiard Street North psychiatrists, psychologists and counsellors in Ballarat 3350 The Men’s Referral Service (MRS) provides private practice. Phone: 5337 333 telephone counselling, information and referrals to www.cafs.org.au men to help them take action to stop using violent Grampians Partners in Recovery and controlling behaviour. The Men’s Referral (GPIR) This program provides men who use violence Service is free, confidential and anonymous. Phone: 1800 056 400 and abuse with access to individual counselling, Email: [email protected] men’s behaviour change group work and ongoing The MRS telephone counselling service is for: www.grampianspir.org.au advice and support. • men who might be using violent and Grampians Partners in Recovery (GPIR) is part The program also provides support and referral to controlling behaviour towards a partner or of a Federal Government-funded program. The women and children affected by family violence. family member, consortium is led by Grampians Community • women wishing to find information about male Health and partnered with the Grampians family violence, and Family Services | 65 Medicare Local, Ballarat Community Health, Infant & Child Mental Health Services Raphael House Ballarat Bendigo Health, Centrecare, St Luke’s Anglicare, 111 Ascot Street South PO Box 20 Wimmera Uniting Care and Mind Australia. Ballarat 3350 Ballarat 3353 Phone: 5320 3030 Phone: 5320 2016 GPIR helps people aged 25 to 64 years with Fax: 5320 2018 severe and persistent mental illness and with Infant & Child Mental Health Services is a free Email: [email protected] complex needs requiring support from multiple service assisting and supporting families with agencies and services. children aged 0 to 14 years with an emotional, Raphael House Ballarat is a specialist prenatal social, behavioural or developmental problem. and infant mental health service provided by the St John of God Hospital Social Outreach and Ballarat Family & Friends Youth Mental Health Services Advocacy Program. Raphael House provides Mental Health Support Group Midlands House support to families affected by mental health Phone: 5333 7104 or 1800 059 059 701 Norman Street disorders in the perinatal period and who reside in Ballarat North 3350 the Grampians region. Services include individual For carers, families and friends of people Phone: 5320 4565 therapy, parent-infant therapy, therapeutic group with a mental illness. work and psychiatric assessment. These services Youth Mental Health Services is a free service are offered on a non-crisis, non-residential basis, Ballarat Health Services helping families with youths aged 15 to and are client focused and family inclusive. Ballarat Mental Health Services 25 years with an emotional, social, behavioural Sturt Street or developmental problem. A referral and a mental health treatment plan Ballarat 3350 from a GP are required. Most services are Phone: 5320 4100 Lifeline bulk-billed through Medicare. 24-hour help line: 1300 661 323 Phone: 13 11 14 (24-hour counselling) Email: [email protected] Administration: 5332 1009 (Ballarat office) Pomegranate House www.bhs.org.au Email: [email protected] Community Psychology Services Monday to Friday, 9am to 5pm www.lifeline.org.au/ballarat 103 Webster Street Ballarat 3350 Lifeline is a nationwide, 24-hour, confidential Beyond Blue Phone: 5320 2260 telephone counselling service. This service Phone: 1300 224 636 Email: [email protected] provides information and referral for people www.beyondblue.org.au Monday to Friday, 9am to 5pm 66 dealing with mental health issues. Pomegranate House provides psychological SuicideLine BRMC offers an expanding range of services interventions for mental health issues for adults, Phone: 1300 651 251 (Victoria only) including: young adults, children and/or their families. www.suicideline.org.au Priority will be given to marginalised and • Social support and referrals to services Victorian 24-hour suicide helpline, 7 days a week financially disadvantaged people. Fees are based • Healthy and active ageing programs on family income. • Friendly visiting and Telelink support services Multicultural • Voluntary English tutoring and All referred clients to Pomegranate House will be conversation groups requested to make an appointment with a GP for Services • Homework clubs development of a Mental Health Treatment Plan to • Mentoring and volunteering opportunities enable access to the service. Ballarat Regional Multicultural • Regular cultural events and celebrations Centre (BRMC) UnitingCare Ballarat Family GPlace (Golden Point Learning and Cultural Cultural Groups Counselling Program Environment) There are more than 30 cultural groups 105 Dana Street Cnr Dunn and English Streets in Ballarat. Ballarat 3350 Golden Point 3350 For information, visit www.brmc.org.au. Phone: 5332 1286 Phone: 5332 5941 Email: [email protected] Provides counselling to individuals or families www.brmc.org.au experiencing difficulties with a family-based issue. Service is available to families with children aged BRMC promotes cultural diversity and harmony under 18 years. and provides information, support and advocacy for residents of culturally diverse backgrounds. SANE Australia The BRMC also provides agencies with advice - Mental Health Information Line on the social, legal, cultural, educational, health Phone: 1800 18 7263 and welfare needs of residents of diverse www.sane.org backgrounds with an emphasis on equitable Monday to Friday, 9am to 5pm access to services. Information, advice and referral service regarding mental illness. Family Services | 67 PREGNANCY & BIRTH

Childbirth Provides information and contact details for Breastfeeding Information Evenings pregnancy and infant care practitioners including Ballarat Health Services Education & midwives, naturopaths, chiropractors, massage Drummond Street North therapists and support workers. Ballarat 3350 Information Phone: 5320 4820 MAMA – Midwives and Mothers Afternoon and evening sessions available. Childbirth Education Classes Australia 1002 Lydiard Street North The breastfeeding information sessions are Ballarat Health Services and St John of God Ballarat North 3350 facilitated by a lactation consultant for expectant Hospital Ballarat provide a range of day, evening Phone: 9376 7474 parents, grandparents and friends who wish to and weekend education sessions in pregnancy, www.midwivesandmothers.com.au learn more about breastfeeding. Topics include birth and early parenting for women and their benefits to mother and baby, getting off to a good partners. Pregnancy, Birth and Baby start, common problems and solutions, father’s - Belly Belly participation and where to get help. Birth Workers Institute of Australia www.bellybelly.com.au Bookings are essential. Ballarat Branch Phone: 0408 413 855 Prepare for pregnancy, birth and baby online at Australian Breastfeeding Association Email: [email protected] BellyBelly. Online parenting social network and (ABA) Ballarat group www.birthworkersinstitute.org information on conception, pregnancy, birth and Mobile: 0435 034 277 baby. Trained local counsellors and breast pump hire Childbirth information, classes and doula service. Toll free helpline: 1800 686 268 (1800 mum 2 mum). Central & Western Childbirth Breastfeeding www.breastfeeding.asn.au Collective http://centralwesternbirthcollective.weebly.com/ Education & The Ballarat group of Australian Breastfeeding Information Association provides services for new and expectant parents, including calendar of local events, breastfeeding classes endorsed by local hospitals, parenting information evenings, coffee 68 mornings (toddlers and babies welcome), breast Ballarat Health Services Postnatal pump hire and access to the ‘Shop at Home’ Base Hospital Maternity Unit service. Drummond Street North Depression (PND) Ballarat 3350 Breastfeeding, while natural, is still a learned Phone: 5320 4971 There are many services including GPs and skill. The Association supports mothers to make hospitals that support women affected by Postnatal informed choices. Ask about ABA’s breastfeeding St John of God Hospital Ballarat Depression and their partners and extended family. classes. Women’s Health Unit It is important to receive appropriate help as early as 101 Drummond Street North possible, and medical practitioners advise those with A seven-day helpline is available for breastfeeding Ballarat 3350 concerns to seek assistance immediately. queries. Information, links and online forums are Phone: 5320 2110 also available on the Association’s website. Beyond Blue www.beyondblue.org.au Online breastfeeding information and videos: Postnatal Care www.drjacknewman.com Post and Antenatal Depression www.breastfeeding.asn.au Extended Postnatal Care Association Inc. (PANDA) Postnatal support at home is provided by both 810 Nicholson Street hospitals. The Service provides in-home midwifery North Fitzroy 3068 care in the early days following discharge from Phone: 1300 726 306 Maternity hospital. Support is also available to women who Email: [email protected] Facilities have lost their baby. This service operates seven www.panda.org.au days a week. Contact the maternity ward for Monday to Friday, 10am to 5pm details. Ballarat has two hospitals with maternity facilities. Public and/or private care options are available. PANDA is a state-wide, not-for-profit association Facilities include Family Birthing Suites and spa which works with women and their families affected bath facilities. Enquiries and tours of the facilities by antenatal and postnatal mood disorders. are welcomed. PANDA offers confidential support, education and information.

Family Services | 69 70 Relationships Relationship counselling and Family Dispute Services related to Resolution services. Grampians Regional Parent the protection of Resource Service Counselling is available for couples, individuals Centacare Family Relationships Centre and families, relating to relationship and family women & children 34 Peel Street North matters. Issues such as loss, grief, family trauma, Ballarat Centre Against Sexual Bakery Hill 3350 sexuality, abuse, separation and a range of other Assault (CASA) Phone: 1300 303 988 associated issues are dealt with in the context of Cnr Vale and Edward Streets Email: [email protected] family relationships. Sebastopol 3350 www.centacareballarat.org.au Family Dispute Resolution is available for couples Phone: 5320 3933 or 1800 806 292 (24-hour crisis care line) Family Dispute Resolution is a specific service for deciding to separate or who have already Email: [email protected] parents who are separated and wish to reach an separated. www.casa.org.au/ballarat/ agreement with an ex-partner about issues such Monday to Friday, 9am to 5.30pm as care and contact of children. Family Dispute A telephone counselling service is also available (closed 12 to 1pm) Resolution is designed to allow parents to reach for general relationship and family issues for Late appointments available agreements themselves in the best interests individuals and couples. Pre-booked appointments of children without the complexity of court necessary; this is not a crisis service. All staff are Free and confidential support for victims/survivors proceedings. trained and qualified counsellors. A sliding fee scale based on income applies. of sexual assault including counselling and Relationships Australia Phone 1800 817 569 for an appointment. advocacy and 24–hour crisis care. CASA provides information, support groups, and visiting services 1025 Sturt Street to Ararat, Bacchus Marsh and Daylesford. Ballarat 3350 Marriage preparation classes –Three one-hour Community and professional education, and Phone: 5337 9222 sessions, exploring a couple’s shared perspective support for partners, families and friends is also Email: [email protected] before marriage. offered. A duty worker is available, Monday to www.relationships.com.au Friday, 1 to 5pm. Mondays, Tuesdays and Fridays, 9am to 5pm Wednesdays and Thursdays, 9am to 9pm

Family Services | 71 WRISC Family Violence Service Sexual Offences and Child Abuse 125 Eureka Street Unit (Police) Child Protection Ballarat 3350 PO Box 528, Ballarat 3350 Child Protection Service - Department Phone: 5333 3666 Phone: 5336 6055 of Health and Human Services Email: [email protected] This unit deals with the investigation of adult State Government Offices www.wrisc.org.au sexual assaults and child physical and sexual Cnr Mair and Doveton Streets Monday to Friday, 9am to 5pm abuse. The dedicated officers are experienced in Ballarat 3350 welfare and family problems. Phone: 1800 000 551 or 5333 6530 WRISC provides a confidential and free service for Child Protection Crisis Line: 13 12 78 women and children who have experienced family Women’s Domestic Violence Crisis www.dhs.vic.gov.au violence. WRISC provides support to deal with Service of Victoria the impact of family violence, court support and 24-hour Crisis Line - 7 days a week A state-wide after hours, emergency responses referrals. An outreach service can be provided Phone: 1800 015 188 or 039322 3555 service for children at immediate risk. to clients in Ballarat and outlying areas. WRISC www.wdvcs.org.au also has indigenous workers to provide culturally The Victorian Child Protection Service is sensitive support. WRISC has support groups Information and support, as well as refuge and specifically targeted to those children and for women and art therapy groups for children. short-term accommodation. This is a free service young people at risk of abuse or where families Individual counselling is available for children. for women and children escaping domestic are unable or unwilling to protect them. Child violence. protection receives reports for children aged 0 to NAPCAN - National Association for 17 years. Prevention of Child Abuse and Neglect Australian Domestic and Family www.napcan.org.au Violence Clearing House The primary functions of child protection are to: Freecall: 1800 75 33 82 NAPCAN produces national campaigns and www.austdvclearinghouse.unsw.edu.au • Receive reports from people who believe a distributes free resources that promote positive child needs protection from abuse or neglect. and practical actions to stop child abuse. Newsletters, issues papers and searchable • Provide advice to people who report cases of databases of research, resources and good abuse or neglect. practice.

72 • Investigate when a child is believed to have Women’s Information (WIRE) LinkUp Young Parents program runs from the been abused or is at risk of abuse or neglect. Information Line Delacombe Learning and Education Centre in • Refer children and families to services in Monday to Friday, 9am to 5pm Leawarra Crescent. The Program operates four the community for ongoing support and harm Phone: 1300 134 130 days a week providing educational and wellbeing prevention. www.wire.org.au pathways for young mothers. • Take matters to the Children’s Court if Women’s information, support and referral service the child’s safety within the family cannot be with online fact sheets on domestic violence, Young Mum’s Program guaranteed. separation, divorce, children, finances, housing, Ballarat Health Services, Maternity Unit • Supervise children on legal orders granted by and counselling. Drummond Street North, Ballarat 3350 the Children’s Court. Phone: 5320 4820 Young Parents Wednesday, 1.30 to 3pm Women’s Antenatal care, support and free classes to PODS Program prepare young parents for birth and parenthood. Information Ballarat Community Health Sessions include pregnancy and birth, basic baby Phone: 5338 4500 care and safety. & Referral www.bchc.org.au Birth Workers Institute of Australia Council of Single Mothers The PODS program provides young parents under & Their Children (CSMC) (Ballarat Branch) 23 years with support for education and training, Ph: 0408 413 855 Phone: 03 9654 0622 and the opportunity to join a young parents group. Email: [email protected] Freecall: 1300 552 511 www.birthworkersinstitute.org www.csmc.org.au Ballarat Secondary College Monday to Thursday, 9.30am to 3pm LinkUp Program Free childbirth preparation classes, labour and Delacombe Education and Learning Centre birth support, and breastfeeding support for CSMC provides counselling, information, referral 102 Leawarra Crescent young parents. and support to single mothers. Delacombe 3356 Phone: 5336 5005

Family Services | 73

General Services ARTS & FAMILY FUN

Art Gallery of Ballarat M.A.D.E Arts and Cultural Development 40 Lydiard Street North Museum of Australian Democracy at Eureka City of Ballarat Ballarat 3350 102 Stawell St South Phone: 5320 5798 Phone: 5320 5858 Ballarat 3350 www.ballarat.vic.gov.au www.artgalleryofballarat.com.au Phone: 1800 287 113 Daily: 10am to 5pm (except Christmas Day and www.made.org The City of Ballarat supports and promotes Boxing Day) Daily: 10am to 5pm (except Christmas Day) cultural activities which engage the community Guided Tours: Wednesday to Sunday at 2pm and contribute to the wellbeing and personal and for special exhibitions at other times. The Museum of Australian Democracy at Eureka development of all Ballarat residents. The City (M.A.D.E) is located within the Eureka Stockade of Ballarat website features a community events The Art Gallery of Ballarat is one of Australia’s Memorial Parkland. M.A.D.E’s exhibition includes calendar and the www.artsatlas.com.au website leading regional galleries. Its collection provides the awe-inspiring Eureka Flag and explores promotes local exhibitions, performances, and an outstanding overview of Australian art, while the global history of democracy in a digitally arts events and organisations. the changing exhibition program means there is interactive and immersive display. During the always something new to see. school holidays, M.A.D.E runs a dedicated children’s program with craft activities, storytelling The Education Program introduces students to and interesting ways for young learners to explore aspects of art and art-making in creative ways. the exhibition. After school and school holiday programs provide out of school opportunities for students to learn M.A.D.E also delivers an ever-changing calendar from local artists. Children are welcomed into of events including film screenings, speaker the Gallery and there are free children’s trails sessions and temporary art exhibitions. Admission available at the desk. to M.A.D.E is free for Ballarat residents. The venue has an onsite café, a baby change room Free general admission, with charges to some and is accessible for prams and wheelchairs. special exhibitions. Gallery Members are entitled to discounts to all programs as well as in the Gallery Shop and café.

76 Cry-Baby Cinema Sessions Her Majesty’s Theatre Visit Ballarat Regent Cinemas Ballarat 17 Lydiard Street South www.visitballarat.com.au 49 Lydiard Street North Ballarat 3350 Ballarat 3350 Box Office Tickets Sales: 5333 5888 Ballarat’s official tourism website has a calendar Phone: 5330 5555 Email: [email protected] of events in Ballarat and the region including Email: [email protected] www.hermaj.com festivals, markets, exhibitions and shows, sport, www.regententertainment.com.au theatre, food and wine, and What’s On This Sessions run Mondays Her Majesty’s is one of Australia’s most historic Weekend. There are also Family Fun Deals with theatres. The theatre has served the people discount offers to local attractions. The Regent Cinemas Ballarat runs weekly of Ballarat since its foundation in 1874 and Cry-Baby Sessions on Mondays for parents and has been in continuous use as a live theatre babies/toddlers. During Cry-Baby Sessions lights throughout its history. Tickets to performances are dimmed rather than completely darkened, can be booked through MajesTix. sound is a little softer, prams may be taken into the cinema and parents don’t have to worry about disrupting other patrons if their child cries or makes noise. Sessions do not run during school holidays or public holidays.

Cry Bay sessions are highlighted on website, with sessions times flagged as BUB.

General Services | 77 COMMUNITY EVENTS

Fun, free community events are held Summer Sundays HarmonyFest by the City of Ballarat throughout the Ballarat Botanical Gardens www.facebook.com/harmonyfest2012COB year. These popular events include Lake Wendouree March great activities, entertainment and www.facebook.com/summersundaysballarat attractions for children and their Every Sunday in January Ballarat comes together to celebrate the diverse families. All events are family friendly cultures, flavours, sounds and colours that create with baby change and feeding Live music and delicious desserts delight a the city’s multicultural community at Harmonyfest. facilities. relaxed audience on the green at the Ballarat Botanical Gardens. Children of all ages are Ballarat Heritage Weekend The MyBallarat community welcome. Various locations in Ballarat magazine, published by the City www.facebook.com/BallaratHeritageWeekend each season, has a community Ballarat Begonia Festival Mother’s Day Weekend in May events calendar and articles on the Ballarat Botanical Gardens City of Ballarat events. The magazine Lake Wendouree The popular Ballarat Heritage Weekend celebrates is delivered free to every home and www.facebook.com/BallaratBegoniaFestival the city’s rich history. Ballarat’s finest buildings business in the City of Ballarat, and Labour Day Weekend in March are open to the public with fascinating exhibitions is available at the City website. and events. There are many family activities such Named Australia’s Favourite Event in 2014, the as double decker bus rides and steam train rides. The City of Ballarat has a very Ballarat Begonia Festival is a three-day fiesta that popular events calendar on its fills the beautiful Botanical Gardens. There is a Children’s Week website: www.ballarat.vic.gov.au. focus on family entertainment and activities for www.ballarat.vic.gov.au Follow the City’s events on Facebook all ages. Fourth week in October for up-to-date information and full event programs. The Festival Parade, held on Labour Day morning, The City of Ballarat coordinates a busy and features colourful floats, exciting music and many fun calendar of events to celebrate Children’s local community groups. Week every October. Community groups and organisations host activities for children aged 0 to 12 years and their families. Past events include a teddy bear’s picnic, free swimming day, playgroups and story times. 78 LIBRARIES

City of Ballarat Libraries Ballarat Branch Wendouree Library www.centralhighlandslibraries.org.au 178 Doveton Street North Stockland Shopping Centre Ballarat 3350 Gillies Street North There are three branches of the City of Ballarat Phone: 5338 6850 Wendouree 3355 libraries: Ballarat, Sebastopol and Wendouree. Phone: 5339 3505 An outreach service also operates on a weekly Monday to Thursday: 9.30am to 6pm basis in Miners Rest, Learmonth, Delacombe, Friday: 9.30am to 7pm Monday to Thursday: 10am to 5pm M.A.D.E and Buninyong. For information, call Saturday: 9.30am to 1pm Friday: 10am to 6pm 0408 595 313. Sunday: 1.15 to 4pm Saturday: 9.30am to 12pm Sunday: Closed The City of Ballarat Libraries has a strong Sebastopol Library commitment to children’s literacy and provides 181 Albert Street a number of regular programs for children to Sebastopol 3356 encourage a life-long love and interest in books Phone: 5335 7985 and reading. Check with local branches or the online calendar for session times. Monday: 2 to 5.30pm Tuesday: 10am to 1pm Membership to the libraries is free and available Wednesday: 2 to 5.30pm to people of all ages. Thursday: 10am to 1pm Friday: Closed Saturday: 9.30am to 12pm Sunday: Closed

General Services | 79 Recreation & Sports Facilities

Ballarat is a vibrant municipality with a broad range of activities for everyone to enjoy. Visit the City of Ballarat’s Directory at www.ballarat.vic.gov.au for a comprehensive listing of sporting and recreational groups in Ballarat including scouts, athletics, dance and other sports/recreational opportunities. Many of the clubs listed offer specific junior programs. For further information, call City of Ballarat’s recreation staff on 5320 5641.

80 Community Recreation Groups

The peak bodies/groups listed below have distinct Ballarat Pony Club Sports junior programs for children under 12 years and 0412 696 648 are able to recommend neighbourhood clubs. Ballarat.ponyclubvic.org.au equipment library

Ballarat Basketball Association Ballarat Yacht Club Ballarat Library 5338 1220 0438 327 012 178 Doveton Street North ballaratbasketball.com Ballarat 3350 Girl Guides Phone: 5338 6850 Ballarat Cricket Association 5334 1975 5331 7998 Girlguidesballarat.org.au Sports equipment available for loan. ballaratcricket.com Hockey Ballarat Ballarat and District Soccer www.hockeyballarat.org.au Association 5336 1248 Riding for the Disabled ballaratsoccer.com.au 5332 4511 Rda.org.au Ballarat Football League 5333 1977 Scouts Australia – Ballarat District Bfl.vcfl.com.au 5330 3562 Vicscouts.com.au Ballarat Little Athletics 0418 573 436 Ballarat Community Health Centre Ballaratlittleathletics.com.au Phone: 5338 4500 www.bchc.org.au Ballarat Netball Association 5334 7509 or 0418 625 800 Ballaratnetball.org.au

General Services | 81 SWIMMING POOLS

Ballarat has an excellent range of Indoor Swimming Prince of Wales Park indoor and outdoor swimming pools Gillies Street North providing facilities for families with & Lifestyle Ballarat 3350 children of all ages. In addition to Phone: 5334 2499 these community facilities, there Centres www.ballarataquatic.ymca.org.au are a number of private swimming schools operating in Ballarat. Ballarat Aquatic and Lifestyle Centre Monday to Friday: 6am to 9pm (BALC) Saturday and Sunday: 8am to 6pm The BALC is a City of Ballarat-owned leisure and Public Holidays: 10am to 6pm aquatic facility, managed by the YMCA. It provides (Refer to website for holiday period hours) a wide range of facilities including swimming pools, spa, health club, gym, gymnastics centre Facilities and crèche. Activities include learn to swim • 25m - 8 lane indoor pool classes, gymnastics, fitness classes, childcare, • 50m indoor pool (open in 2015) SNAP - Special Needs Aquatic Program, holiday • Gymnastics hall programs and birthday parties. • Heated aquatic education and toddlers pools • Café • Spa and steam room • Meeting room • Health Club • Recently refurbished change rooms • Group fitness studios • Consulting suites • Children’s Centre • Baby Change Facilities

82 UniSports Indoor Pool and Gym Outdoor Pools Midlands Reserve Water Playspace Gear Avenue Cnr Doveton and Landsborough Streets Mount Clear 3350 Open during the summer season. Ballarat 3350 Phone: 5327 9695 Daily: 9am to 9pm (except Christmas Day) Email: [email protected] Brown Hill Swimming Pool www.federation.edu.au/unisports Humffray Street North Ballarat’s very first water spray park, featuring Ballarat 3350 water cannons, fountains, high pressure jets, UniSports offers an exciting range of recreation, Phone: 5338 8663 gentle play for younger kids, and a waterfall. education and health programs with fully qualified Free entry. and experienced staff. Activities and facilities Buninyong Swimming Pool include learn to swim, water aerobics, pool Forest Street parties, gym/swim memberships, tennis and Buninyong 3357 squash courts, dance studio, basketball court, Phone: 5341 3302 sport and recreation centre, and outdoor sports field. Eureka Swimming Pool Stawell Street Ballarat 3350 Phone: 5331 2820

General Services | 83 INDEX

Accommodation & Housing 44, 45 Centrelink 53, 54 After School Care 11 Changing & Feeding Facilities 5 Alcohol & Other Drugs 46, 47 CAFS Ballarat 27, 44, 48, 50, 53, 65 Anglicare 49 Childcare 6-12 Arts & Family Fun 76, 77 Child Protection Service - Dept. of Human Services (DHS) 72, 73 Australian Breastfeeding Association 4 Community Safety & Wellbeing 49 Ballarat Autism Network 59 Community Events 78 Baby Massage 27 Community Health 56 Baby Settling 34 Continence Services 56, 57 Baby Care Rooms 5 Crimestoppers 49 Ballarat Centre Against Sexual Assault (CASA) 71 Deaf Access 39 Ballarat Community Health 46, 51, 56 Dental Health 58 Ballarat & District Aboriginal Cooperative 46, 64 Department of Education and Training 12, 23, 26, 29, 36 Ballarat CitySafe Taxi Ranks 49 Department Of Health & Human Services 29, 35, 44, 72 Before School Care 11 Disability Information 35 Breastfeeding Support 4, 68, 69 Doctors 58 Car Restraint Fitting Station 32 Early Childhood Intervention Services 36, 37 Carer Respite & Support Service 38 Education Information & Services 23 Centacare 28, 51, 71 Emergency Relief & Material Aid 49, 50

84 Family Day Care 6 Injury Prevention 32, 33 Family Health Services 56, 57 KIDS Foundation 33 Family Planning & Sexual Health 62 Kids Help Line 47 Family Support Services 50, 52 Kindergartens 13-16 Family Violence Support & Services 71, 72 Koorie Engagement Support Officers 26 Financial Assistance & Counselling 53 Legal Services 64 Foster Care 27 Libraries 79 Gambling Help Services 53 Lifeline 47, 66 General Practitioners 58 Long Day Care 7, 8 Government Support Services 54 Maternal & Child Health 28, 29 Grandparents 54 Maternal & Child Health Line 29 Grief & Loss 55 Maternity Facilities 69 Health Services 58-62 Men’s Services 64, 65 Hearing Services 61 Mental Health Services & Support Groups 65-67 Home Care Services 38 Multicultural Services 67 Home Education 22 National Assoc. For Prevention Of Child Abuse & Neglect 72 Hospitals 61 Needle & Syringe Programs 46 Immunisation 27 Neighbourhood Houses 49 Indigenous Services 64 Neighbourhood Watch 49

General Services | 85 INDEX

Occasional Care 10 Self Help Groups (alcohol & other drugs) 47 PACT Community Support 44 Settling 34 Parent Advice & Support 28, 29 Sexual Health 62 Parent Place 28 Sexual Offences & Child Abuse Unit (Police) 72 Pinarc Support Services - Early Childhood Services 31, 36, 37, 59 SIDS & Kids 55 Playgroups 30, 31 Society of St.Vincent de Paul 49 Poisons Information 33 Specialist Children’s Services 35 Postnatal Care 69 Specialist Schools 22 Postnatal Depression 69 Support Groups 59 Pregnancy & Birth 68, 69 Support Services For Children Who Are Hearing Impaired 39, 40 Primary Schools 17-22 Support Services For Children Who Are Visually Impaired 41 Protection of Women & Children 71, 72 Swimming Centres 82, 83 QUIT 48 Asthma Foundation Of Victoria 59 Rainbow Families Council 29 Cancer Council Victoria 60 Raphael House 66 The Salvation Army 44, 45, 49, 53 Recreation & Sports Facitities 80-83 The Smith Family 26 Relationships 71 Toy Libraries 41 Royal Children’s Hospital 33 UnitingCare Ballarat 45, 46, 50, 67 Safety 32, 33 Vacation Care Services 11

86 Vision Australia 40 Visiting Teacher Service 27 Women’s Health 62 Women’s Information & Referral 73 WRISC - Family Violence Support Service 72 Young Parents 73

General Services | 87