Stanhope Health Centre Dales Street Stanhope DL13 2XD

01388 528 555 www.ddhf.co.uk

INTRODUCTION BOOKLET OUR VISION:

To be a federation of GP Medical Practices working together to provide high quality cost effective primary healthcare services.

OUR MISSION:

To ensure, maintain and develop the provision of General Practice in the rural and urban communities of Durham Dales.

OUR VALUES:

Equity of provision

Supportive, caring and inclusive

Performance oriented

Proactive

Durham Dales Health Federation is a formal collaborative of the 12 General Practices WORKING TOGETHER TO in Durham Dales that have agreed to work PROVIDE HIGH QUALITY, together to co-ordinate and provide some COST EFFECTIVE PRIMARY elements of patient care jointly across the HEALTHCARE SERVICES whole area. The Practices are working together to provide high quality, cost effective, primary healthcare services in an increasingly challenging environment. Anne Neville Michael Neville MEET OUR BOARD OF DIRECTORS Director & GP Partner Director & GP Partner

DDHF Board of Directors comprises GP Partners and Practice/Business Managers Woodview Medical Practice Gainford Surgery drawn from all Member Practices, plus Executive Directors with wider business and [email protected] [email protected] commerical experience. The diversity and experience of the Board is a particular strength in fulfilling it’s key purpose as a Board — to direct the Federation’s activities within the scope of our agreed Vision, Mission and Core Values; to meet the appropriate needs of our Member Practices. In addition to business and financial issues, the Board of Directors deals with challenges and issues relating to corporate Richard Pickworth Karen Smith governance, responsibilites and ethics. Director & GP Partner Director & GP Partner

Pinfold Medical Practice Auckland Medical Group David Robertson Jane Dickson [email protected] [email protected] Chair & GP Partner Director & Managing Partner

Barnard Castle Surgery Old Forge Surgery [email protected] [email protected] Vicky Watson MD & Practice Business Manager

The Practice Dave Hall Mark Gayer [email protected] (Interim) Operations Director Director & GP Partner

DDHF North House Surgery [email protected] [email protected]

Ian Grant Andrew Hetheringtom Director & GP Partner Chair & GP Partner

Willington Medical Group Station View Medical Centre [email protected] [email protected]

Philip Jackson Kevin Lee Practice Manager Finance Director

Bishopgate Medical Centre DDHF [email protected] [email protected] MEET OUR MANAGEMENT & ADMINISTRATION TEAM MEET OUR OPERATIONAL TEAM

DDHF is led, managed and administered by a team drawn primarily from our member DDHF provides high quality cost effective primary healthcare services delivered by practices and, as such, has a wealth of experience at every level in General Practice, highly qualified and very experienced clinicians. A significant amount of our clinical Primary and Public Healthcare. Member practice personnel are augmented by key services are delivered by our member practices and their GPs and NPs. Member team members with years of senior management and executive experience in wider practices and their clinicians are supported and have services provided by DDHF’s commercial organisations and operational environments. Our team has strength in own operational team of specialists. experience and diversity which is applied efficiently and effectively to achieve our mission, in accordance with our core values. We work together to provide high quality, cost effective primary healthcare services to ensure, maintain and develop the provision of general practice for the rural and urban communities of the Jacki Robson Barbara McCabe Durham Dales. We strive for equity of provision in a caring, supportive and inclusive manner whilst Lead Advanced Nurse Practitioner RMN Community Staff Nurse being performance focused and proactive in seeking opportunities and delivering services. DDHF DDHF [email protected] [email protected] Cherrie Hirst Jo Petch Project Manager & Asst. Practice Manager Deputy Project Manager & Admin Asst.

Willington Medical Group Willington Medical Group Judith McKimm-Downs Liz Stirk [email protected] [email protected] Nurse Practitioner OH Community Matron

DDHF DDHF [email protected] [email protected] Beverley Lazenby Claire Burke Assistant Project Manager Administration Assistant

DDHF DDHF Sydney Graham Tracey Stores [email protected] [email protected] Care Co-Ordinator Care Co-Ordinator

DDHF DDHF [email protected] [email protected] WHAT WE DO HOW WE DO IT

Durham Dales Health Federation supports member practices in We support our individual practices to continue to work the Durham Dales locality to provide the best possible healthcare together through collaboration, communication and by sharing services for the benefit of the local population. information, resources, collateral and assets to deliver the best possible level of service and choice of NHS services for our collective patients. The purpose of the Durham Dales Health Federation is to ensure, maintain and develop the provision of General Practice and Primary Healthcare Services across the Durham Dales area, in order to better serve our communities as we approach an increasingly uncertain and challenging future. DDHF is aligned with proposals laid out Durham Dales Health Federation is a formal collaborative of the 12 General Practices in the NHS Five Year Forward View. in Durham Dales that have agreed to work together to co-ordinate and provide some elements of patient care jointly across the whole area. We aim to support our individual practices to continue to work together through collaboration, communication and by sharing information and resources. As a formal collaborative, we have contracts and governance structures which ensure that we operate and function in a fair and equitable manner. We have a board that is made up of directors from our practices as well as some independent experts. Durham Dales Health Federation employs a small number of personnel in order to manage and operate the shared assets and resources but the majority of our clinical and nonclinical staff responsible for delivering services and fulfilling support functions are located within (and are part of) the member practices. DDHF provides clinicians, such as nurses and GPs, to support practices in delivering some of their NHS contracts, as well as enabling them to offer and fulfil additional NHS initiatives. This ensures that the rural and urban communities across the Durham Dales area are able to access and avail themselves of the widest choice and best level of care possible.

Collaboration of 12 GP practices in the Durham Dales area

Appropriate governance structures

Put agreements and contracts in place

Ensure we work in a fair and equitable manner

Individual practices work together

Share resources and assets between practices

Practices contribute to shared resources and assets WHERE WE ARE SUMMARY OF CLINICAL SERVICES PROVIDED

ANP Emergency Readmission / Admission Avoidance Service Vale of Durham Weardale To provide support to caseloads of patients who are at risk of admission/readmission

A690 to Durham City by interfacing with primary, secondary and social care services, in order to:

Stanhope Reduce admissions and re­admissions within the 30 day readmission period

Willington A689 Provide support to patients aged 18 years and over with acute illnesses associated with DURHAM DALES Crook chronic diseases after being discharged from hospital or after being identified as being very high/high risk of readmission Evenwood Service operates Mon – Fri between 9am – 5pm Butterknowle Middleton-in-Teesdale B6282 Cockfield

A688

Cumbria Gainford Durham Dales Proactive Care Home Nursing Support Service Tees Valley To provide this proactive nurse-led, expert, hands on advice, information and experiential training service to residential and nursing care homes within the Durham Dales CCG, in order to: Reduce admissions and re­admissions Reduce the number of inappropriate visits to care homes by GPs Optimise levels of care delivered by staff in the residential and nursing homes Yorkshire Dales Provide proactive support to residential and nursing home staff in relation to prompting, administration of and accurate recording of medication Improve the perception of quality of life for people living with long term conditions MEMBER PRACTICES INCLUDE

Station View Medical Centre — Bishop Auckland Vulnerable Adults Wrap Around Service (VAWAS) Auckland Medical Group — Bishop Auckland Bishopgate Medical Centre — Bishop Auckland To provide support to practices in transforming the care of the ageing population (over 75 years and patients on unplanned admission registers with complex needs) and reducing avoidable North House Surgery — Crook admissions within the Durham Dales locality above and beyond the requirements of the GMS/ The Weardale Practice — Stanhope PMS contractual requirements. The aim being to: Evenwood Medical Practice — Evenwood Reduce in hours and out of hours avoidable admissions Willington Medical Group — Willington Reduce admissions for dementia patients living in care homes Barnard Castle Surgery — Barnard Castle Reduce hospital lengths of stay and lengths of stay of less than one day Pinfold Medical Practice — Butterknowle Reduce A & E attendances (including UCC) in the at risk group Old Forge Surgery — Middleton-in-Teesdale Reducing demand on A & E on a Monday from self-referrals Gainford Surgery — Gainford Woodview Medical Practice — Cockfield