History

Warwick International Hotels was founded in 1980 with the purchase of the Warwick New York and offers today a unique collection of 4 and 5 stars hotels. Known for its unique management style, WIH has extended quickly throughout the world, establishing a reputation for superior accommodation & service.

Warwick International Hotels (WIH) represent over 6,500 rooms through a collection of Hotels, Resorts & Spas known to complement each guest’s stay whether it be for business, attending or hosting a conference or seminar or just a relaxing holiday.

Key Figures

More than 50 hotels More than 6,500 rooms

Europe •30 hotels North America •3075 rooms •5 hotels •1133 rooms

Asie / Pacific Africa / Middle East •9 hotels Latin America •6 hotels •1537 rooms •1 hotel •790 rooms •13 rooms History 2006 Creation of IHA, International Hospitality Alliance with Warwick and 2007 1981 1994 Gloria Hotels & Purchase of Launch of WIH Resorts (more Signing of 1st Warwick New affiliation Member than 20 hotels & management York. Beginingof program. resorts through contract in Bali the story China and Japan). (Indonesia).

Hotels portfolio development from the Origin

Today +28 %

2000’s +129 %

1990’s +113 %

1980’s 8 hotels Development Strategy

•Actively target hotels & resorts in prime locations in key strategic cities and holiday destinations.

•Offer our guests the Warwick experience in our hotels and resorts globally.

•Seek for new hotels that are complementary generating increased sales & marketing Synergies.

•Continue to add value to the Warwick International Hotels collection with our global sales and marketing initiatives and network.

Targeted Hotel Locations & Type •Key Destinations: That are desired by our key global & preferred accounts

•Strategically Located: Within thecity / holidayDestinations

•One Hotel: Per city / segment Ta rgeted

•Similar: insizeand style

•To Partner: with Hotels wi th a solid local reputation seeking international exposure. WIH Offices Positionnement

•WIH wolrldwideHead Office –France (1980) (Based in Paris).

•Europe – Sales & Marketing Sales Office –France (1980) (Based in Paris)

•The Americas – Sales & Marketing Sales Office –United States of America (1980) (Based in & Denver)

•Middle- East –Sales & Marketing Sales Office – Lebanon. (Based in Beirut)

New for 2012:

•Asia –Sales & Marketing Sales Office –Singapore. (Based in Singapore)

•Pacific –Global Sales Agent – Australia (Based in Sydney)

•Worldwide representation with professional sales executives who identify and secure sales opportunities on different market segment (Leisure, Corporate & MICE).

•WIH covers extended sales markets including Western & Eastern Europe, U.S.A., Asia/Pacific, Latin America and the Middle-East. WIH Events Positionnement

•WIH participates at major international tradeshows dedicated for Leisure: (ITB – Berlin; WTM – London; NBTA – USA; TIA Pow wow – USA; ITB Asia – Singapore; ILTM - Cannes).

•WIH participates at major international tradeshows dedicated for Corporate: (IMEX – Frankfurt; EIBTM - Barcelona)

•WIH organises each year workshops and events around the world (Paris, Brussels, Geneva, New York, Sao Paulo, Singapore,…)

•WIH organises Roashows yearly for specific markets. (Russia – Argentina – Brazil – Mexico – Middle-East,…)

•Warwick International Hotels assures a world-wide representation for Hotels.

• WIH assures a good market mix between Corporate travelers and leisure travelers.

•Warwick International Hotels develops the reputation of the collection to upscale travelers. WIH Sales Expertise

•WIH’s sales team offers a large global branded sales programs choice for each hotel to assure the best visibility of each.

•WIH’s sales team develops a strong reputation on the Consortia market.

•WIH owns its proper Customer Relationship Management (C.R.M.) Each property take immediately benefit of the online private Warwick’s database with live updates and newsfeed

•WIH delivers to each property a direct access to “HotelWorks by Nexus”. Plans & tracks sales activities and measure performance against revenue targets globally.

•Warwick International Hotels ensures strategically sales positionment to each property.

• WIH ensures one of the best Sales technology to each hotel around the world.

•Warwick International Hotels concentrates sales effort strategically and develops new business day by day. WIH Marketing Strengths.

•Offer to each Hotel the best worldwide visibility inside the WIH network. World-wide directory (70.000 copies yearly – E-directory – Hotel listing cards – Resort & Spa listing Card.

•Warwick International Hotels has a strong media plan and assures the inclusion of each hotel in advertising. Trade publication – Business destinations – Conference & Incentive travel magazines – Lifestyle publications – In-flight Magazines.

•Warwick International Hotels assures high level of Partnership. Visa Signature, Diners,…

•Take expertise of the Warwick International Hotels attractive Website with conversion rates on the increase. One of the best search relevance.

•Ensure the visibility of Sales efforts with bi-monthly E-Newsletters. World of Warwick (120.000 individual Travelers) – E-Update (20.000 travel Agents) – Mice Flash Info (8.000 meeting Planners)

Marketing Team. • 1 Marketing Manager in charge of all marketing, newsletters, website and social media.

•1 Public Relations Manager in charge of all media relations in EMEA, develop partnership WIH Global Reservation System •WIH operates its central reservation facility in partnership with Utell by Pegasus, providing all hotels with access to one of the most comprehensive state-of-the-art reservation systems in the world today.

•A private label voice service is answered in the local language.

•The current toll-free reservation service operates in North America, Europe, Australia & New Zealand.

•The flexibility of the system allows unlimited variations in rates and room types.Italso offers each hotel the opportunity to describe its own unique selling points and individual characteristics, plus total control of room and rate availability for effective yield management.

•The Warwick central reservation interfaces directly with all Global Distribution Systems (GDS) using the exclusive code, WK.

•The Warwick brand is seamless on the fourth major GDS systems: this furthers improves the appeal of the hotels featured on the WK code to the travel agent community (more than 100.000 travel agencies worldwide via 500.000 terminals.

•The Warwick Internet Distribution Systems (IDS) offers real time connectivity with approximately 1.200 Internet website specialized in hotel reservations.

•The Warwick Website features on-line bookings that draw rates, information and inventory from the Warwick Central reservations system. WIH Support

•WIH headquarters provides each hotel different reports to increase revenues, better understand statistic and also increase GOP. Health Check report (Internet Distribution) o Yearly CRS analysis (Distibution Channels) o Yearly Consortia programs analysis & suggestion (Sales) o Website Statistic Analysis (Marketing) o Yearly Market Mix Analysis (Sales).

•WIH headquarters provides to each hotel a monthly tracking to the best follow up and the best reactivity on the market. o Sales activity o Marketing activity o CRS audit.

•WIH assures trainings to each hotel to be the most competitive on the Market. o Sales Meetings o Revenue Meetings

•WIH create an intranet communication tool to insure a better communication between World-wide hotels experience and share hospitality news. Our Philosophy

There is a common purpose behind our endeavours; to create an elegant, yet welcoming ambiance where all of your needs are anticipated and all of your expectations are surpassed. We care for and cherish local traditions and we take pride in combining local characteristics with attentive service, in tasteful and luxurious settings.

Many of our hotels have their own story to tell. William Randolph Hearst built the New York Warwick in the mid-1920s for his Hollywood friends and the hotel has been frequented by celebrities ever since. The Westminster Paris was one of the first hotels in the City of Light and has a long association with British aristocrats. The Warwick Ibah Resort & Spa in Bali was constructed by the Royal Family of Ubud, retaining the original stone temples within the resort to keep alive the rich and ancient heritage of this unique island.

Our aim is to make your travel experience a genuine pleasure and to share with you our unique brand of ‘local' hospitality. Our current networks

NORTH & CENTRAL AMERICAS Dallas: Warwick Melrose Hotel Denver Warwick Denver Hotel New York: Warwick New York Hotel San Francisco: Warwick San Francisco Hotel Seattle: Warwick Seattle Hotel Dominican Republic: Balaji Palace, PlayaGrande

EUROPE Austria: Altstadt Vienna Belarus: Hôtel Europe, Minsk Belgium: Royal Windsor Hotel Grand Place, Brussels/ Warwick Barsey Hotel, Brussels/ Château du Lac, Genval/ Martin’s Grand Hôtel, Waterloo/ Martin’s Relais, Bruges/ Martin’s Patershof, Mechelen France: Warwick Reine Astrid, Lyon/ Hôtel Warwick Champs-Elysées, Paris/ Hôtel Westminster, Paris/ Roc e Fiori, Porto-Vecchio/ Le Grand Hôtel des Thermes, Saint-Malo/ Le Va llon de Va lrugues, Saint-Rémy de Provence/ Splendid Hôtel & Spa, Nice Germany: Hotel CaliforniaAm Kurfürstendamm, Berlin Italy: Hotel d’Inghilterra, Rome/ Hotel Helvetia & Bristol, Florence/ Hotel Hermitage, Milan/ Borgo la Bagnaia Resort & Spa, Siena/ Villa & Palazzo Aminta, Stresa –Lake Maggiore Spain: GalleryHotel, Barcelona/ Hotel Molina Lario, Málaga/ MirasierraSuites Hotel, Madrid Sweden: Villa Kallhagen, Stockholm Switzerland: Hotel Warwick Geneva, Geneva/ The Central , Zurich The Netherlands: Park Hotel, Amsterdam United Kingdom: The Leonard Hotel & Apartments, London AFRICA Tunisia: Hotel Alhambra Thalasso, Yasmine- Hammamet South Africa: The Misty Hills Country Hotel Conference Centre & Spa, Johannesburg. The Kedar Country Hotel Conference Centre & Spa, Boshoek Morocco: Hotel Hiverage Hotel & Spa, Marrakesh

MIDDLE EAST Jordan: Winter Valley Warwick Resort & Spa Dead Sea, Sweimeh/ Warwick Il Palazzo Hotel and Suites , Amman Lebanon: Warwick Pangéa Beach Resort & Spa, Beirut (to be opened in May 2012)

ASIA-PACIFIC China: Celebrity International Grand Hotel, Beijing Fiji Islands: The Naviti Resort, Viti Levu/ Warwick Fiji Resort & Spa, Korolevu Thailand: Rembrandt Hotel & Towers, Bangkok/ KC Resort & Over Water Villas, Koh Samui Vanuatu: Warwick Le Lagon Resort, Port Vila Bali: Warwick Ibah Luxury Villas & Spa, Ubud, Bali A team of Experts

Ulla Schneider - Senior Vice President After graduating from Hotel Management School in 1978, Ulla Schneider started her career with Hilton International Hotels in Munich and was then transferred to London. In 1981, she moved to Paris where she joined Warwick International Hotels two years later to set up the group’s project and corporate office in Europe. She was then promoted to Administrative Co-ordinator followed by Vice President – Administration. She has since been appointed Senior Vice President in charge of administration and she also oversees the European hotel operations.

G. Paul LeBlanc - Vice President, Marketing and Sales G. Paul LeBlanc oversees the sales and marketing efforts of the hotels and resorts owned by the Group, and provides the marketing direction for the affiliate members of Warwick International Hotels. He has an impressive background in the hospitality industry with many significant achievements in the fields of strategic planning, developing and implementing sales promotions, revenue management, directing numerous advertising campaigns. GPaul LeBlanc joined Warwick International Hotels in 2003.

Jean-François Garnier - Group Director of Development Jean-François Garnier began his career in the banking sector with BNP and Chase followed by Manufacturers Hanover Trust, Paris, as Vice President and Product Director. He then joined Pullman International Hotels and subsequently became Director of Development in charge of Eastern Europe for Accor. In 1995 he joined Marriott International with responsibilities including international long-term investment and project financing for Europe, Middle East and Africa. In 1999 Jean-François Garnier joined Warwick International Hotels as Director of Group Development.

Sebastien Sausse – Director of Project Management Middle East and North Africa Sebastien Saussejoined Warwick International Hotels in September 1992 as Cost controller for the Warwick Champs Elysées in Paris, having worked in Purchasing Manager. In December 2003 he was appointed Group Purchasing Manager for Warwick International Hotels. He was in addition a major team member for renovation of the Warwick Geneva, Warwick ReineAstrid, Warwick New York, Warwick Champs Elysées, extension of the Royal Windsor Brussels, Warwick Seattle. He is in charge of implementation of Group purchasing Policies, FFE specialist and Project adviser for Middle East, Europe and Pacific Region. Jamal Serhan - Vice President / Regional General Manager South Pacific Jamal Serhan started his career in Food & Beverage in 1980 and joined the Marriott Corporation in 1983 until 1990. During that period, he undertook culinary training in Napa Va lley at the Berringer House and Hotel Management in Newport Beach. In 1992 he joined Warwick International Hotels as an Executive Sous Chef based at the Warwick Denver Hotel For seven years he worked in various positions as an Executive Chef, Food & Beverage Director, Assistant General Manager, Acting General Manager in Jamaica, New York, Denver and Seattle. He was transferred to Fiji in 1998 after being appointed as General Manager of the Warwick Fiji then he was appointed Vice President / Regional General Manager - Fiji and the Pacific. Jamal Serhan has recently taken up his new post as Vice President and Chief Operating Officer of WIH for the Middle East Region.

Alan Gonzalez - Director, Distribution and E-Commerce Alan Gonzalez joined Warwick International Hotels in June 2003 as Group Director for Distribution and E-Commerce overseeing E-Commerce, Revenue and Reservations Management, Electronic Distribution and over-all management of the Warwick Corporate website. Prior to his appointment at Warwick International Hotels, Alan was Account Director overseeing sales and account management in the Northeastern USA region for Utell Hotels and Resorts, a Pegasus Solutions company. Before Utell, Alan was with the Leading Hotels of the World from 1993 to 2000, rising through the ranks from Reservations, GDS operations and eventually Account Management where he handled strategic accounts such as Swissotel, Kempinski, Orient Express, Four Seasons, and Roseweood Hotels and Resorts among others.

Jean-Marie Pebrel,Director of European Sales Office / Regional Director of Sales & Marketing – France & Switzerland Jean-Marie Pebrel joined Warwick International Hotels in March 2005 as Sales Director for the Hôtel Warwick Champs-Elysées in Paris having formally worked in sales positions responsible for sales account development in Spain, Portugal, the UK and Ireland. In February 2007, he was appointed Regional Sales Director for the two Warwick Hotels in Paris, the Hôtel Westminster and the Hôtel Warwick Champs-Elysées. He was a major team member in positioning both of these hotels as two of the most successful and well known hotels in Paris. In January 2009, Jean-Marie Pebrel was appointed Director of Sales & Marketing –France / Corporate sales - Europe where he is responsible to over see and direct the sales activities of the French hotels owned by the Group and directs the European sales activities of the Group’s corporate sales offices.