Mortgage Providers

Abbey Birmingham Midshires Cahoot Coventry Building Society Abbey National House Customer Relations Team Abbey National House PO Box 9 2 Triton Square PO BOX 81 2 Triton Square High Street Regent's Place Pendeford Business Park Regent's Place Coventry London Wobaston Road London CV1 5QN NW1 3AN Wolverhampton NW1 3AN WV9 5HZ

Alliance & Leicester Bradford & Bingley plc Cheltenham & Gloucester Ecology Building Society Customer Service Centre PO BOX 88 Chief Office 7 Belton Road Carlton Park Croft Road Barnett Way Silsden Narborough Crossflatts Gloucester Keighley Leicester Bingley GL4 3RL West Yorkshire LE19 0AL West Yorkshire BD20 0EE BD16 2UA

Bank of Scotland Bristol & West Clydesdale Bank Egg Group Customer Relations Customer Relations 30 St Vincent Place Citigroup Centre PO Box 29112 PO Box 27 Glasgow Canada Square Dunfermline One Temple Quay G1 2HL London KY11 2ZX Bristol E14 5LB BS99

Barclays Britannia Building Society The Co-operative Bank First Direct Customer Service Britannia House Customer Services 40 Wakefield Road 1 Churchill Place Leek PO Box 200 Leeds London Staffordshire Moorlands Delf House LS98 1FD E14 5HP ST13 5RG Southway Skelmersdale WN8 6GH First Trust Bank Intelligent Finance National Counties Building Society Norwich & Peterborough Building Society 4 Queens Square PO Box 17316 30 Church Street Peterborough Business Park Belfast Edinburgh Epsom Lynch Wood BT1 3DJUK EH12 1AY Surrey Peterborough KT17 4NL PE2 6WZ

Halifax Lloyds TSB Bank Nationwide Building Society Royal Bank of Scotland (RBS) Customer Relations Box 1 Member Service 36 St Andrew Square PO Box 548 BX1 1LT Kings Park Road Edinburgh Leeds Moulton Park EH2 2YB LS1 1WU Northampton NN3 6NW

HSBC Bank MBNA Europe Bank Limited Northern Bank Smile Service Quality Team PO Box 1004 Donegall Square West Customer Services Arlington Business Centre Chester Business Park Belfast PO Box 200 Millshaw Park Lane Wrexham Road BT1 6JS Delf House Leeds Chester Southway LS11 0PP CH4 9WW Skelmersdale WN8 6GH

ING Direct (UK) NatWest Northern Rock Standard Life Bank 410 Thames Valley Park Drive Customer Relations Northern Rock House Mortgage/Savings Customer Services Reading Freepost NAT12685 Gosforth Dundas House Berkshire Borehamwood Newcastle upon Tyne 20 Brandon Street RG6 1RH WD6 1BR NE3 4PL Edinburgh EH3 5PP Tesco Personal Finance Virgin Money Yorkshire Bank PO Box 104010 The Service Quality Team Customer Engagement George House (4th Floor) Discovery House Head Office Complex 36 North Hanover Street Whiting Road 4th Floor Glasgow Norwich 51 West George Street G1 2YG NR4 6EJ Glasgow G1 2HL

Triodos Bank West Bromwich Building Society Yorkshire Building Society Brunel House Principal Office Yorkshire House 11 The Promenade 374 High Street Yorkshire Drive Bristol West Bromwich Bradford BS8 3NN West Midlands West Yorkshire B70 8LR BD5 8LJ