Virginia Beach Fire Department 2013

Annual Report

2013

Message from Fire Chief Steven R. Cover

On behalf of the men and women of the Virginia Beach Fire Department, it is my pleasure to present the FY 2013 Annual Report. The accomplishments and activities you will read about could not have been achieved without the talent, energy, and dedication of our career and volunteer members. From our core service delivery of over 39,500 rescue and emergency medical service responses to the life safety education of our community’s youngest citizens, this organization is dedicated to our mission of ensuring our citizens and visitors feel safe, any place, any time. Internationally accredited, the Virginia Beach Fire Department continues to be a leader in the fire service. Our members are sought out to deliver state of the art training to national audiences, participate in development of new equipment, technologies and

processes to improve community life safety and preparedness, and collaborate in the

creation of new relationships to enhance the variety and quality of services we provide on

a daily basis.

It continues to be my honor to lead this award winning Fire Department. I thank you, our citizens, visitors, members of City Council, and our fellow public service professionals for your continued participation in the partnership to Sincerely,

ensure Virginia Beach remains a Safe Community for a Lifetime.

Steven R. Cover Fire Chief

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Table of Contents

Contents · · ·

Mission, Vision, Values 4 Department Overview 5 - 6 Station Map 7 Budget & Finance 8 Organization Chart 9 Operations 10 - 11 Marine Team 12 Hazardous Materials Team 13 Technical Rescue Team 14 Virginia Task Force 2 USAR Team 15 Metropolitan Medical Response System 16 FBI SWAT Medic Team 16 Wildland Urban Interface Group 17 Operational Planning Team 17 Volunteers 18-19 Community Emergency Response Team 20 Partnerships 21 Explorer Program 21 Emergency Response System 22 Grant Funding 23 Fiscal Responsibility 24 Emergency Management 24 Growth & Development 25 Fire Marshal’s Office 26 - 29 Human Resources 30 Employee Accomplishments 31 - 33 Fire Training 34 - 35 Multimedia Production Unit 36 Resource Management 37 Safety & Wellness 38 Monster Fire Truck 38 Communication & Technology 39 Community Partnership 40 - 41 Honor Guard 42 Credits & Acknowledgments 43

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Mission, Vision, Values

Mission Statement · · · The Virginia Beach Fire Department is a customer service organization partnering with communities, members, citizens, and visitors to foster the feeling of safety any place, any time, through planning, mitigation, response, and restoration.

Vision · · · The vision of the Virginia Beach Fire Department is an aligned system comprised of members who are committed to ensuring the destination of “feeling safe, anyplace, any time.”

Values · · · The values of the Virginia Beach Fire Department are based upon a belief of providing our customers (internal and external) with a better quality of life. Our values center around: · Caring · Integrity · Honesty · Trust

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Department Overview

The Virginia Beach Fire Department is a full-service department Search and Rescue Team. It has been an Accredited Agency with partnering with the Department of Emergency Medical Services the Commission on Fire Accreditation International (CFAI) since (EMS) to provide a wide range of fire and rescue services to the 2001, and is a member of the Virginia Beach Emergency citizens of Virginia Beach. The Fire Department provides an all- Response System that provides emergency medical technicians hazard response that includes: Fire Suppression, Emergency and paramedics to assist the Department of EMS in providing Management, Hazardous Materials, Marine and Technical Advanced Life Support response to the community. The Virginia Rescue, Fire Inspections and Investigations, Life Safety Beach Fire Department has established itself as a local, regional, Education, Fire Training, Safety, Health and Wellness, and state, and national leader in numerous areas and continues to disaster response from Virginia Task Force 2 and a FEMA Urban strive for excellence in delivering services to the City.

Virginia Beach is the most populous city in Virginia and the 39th largest city in the United States with approximately 438,000 residents. This figure does not account for a tremendous summer population growth due to tourism.

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Department Overview

The Virginia Beach Fire Department has 19 strategically placed fire stations throughout the City that were responsible for responding to 39,928 calls for service in 2013. This is a 13.8% increase from the previous year and 42.8% increase over the last five years. The majority of responses were comprised of EMS or Rescue calls, accounting for 64.6% of the total, which is also up from the previous year.

Incidents by Major Category FY2012 FY2013 # % # %

Fire (building/structure, cooking, trash, vegetation, passenger/rail/water vehicle) 1,188 3.4% 965 2.4% Rupture/Explosion (overpressure, excessive heat, scorch burns, chemical reaction) 90 0.3% 67 0.2% EMS/Rescue (medical, extrication, search, high angle, confined space, trench, water) 20,867 59.5% 25,805 64.6% Hazardous Condition (leak, spill, power line, electrical) 1,508 4.3% 1,481 3.7% Service Call (water, smoke, animal problem, public service, assist agency, weather) 4,476 12.8% 4,191 10.5% Good Intent (cancelled en route, steam, gas, smoke/odor scare, no incident found) 3,679 10.5% 4,094 10.3% False Alarm (smoke, heat, CO detector, alarm, sprinkler) 3,273 9.3% 3,325 8.3% Total 35,081 100.0% 39,928 100.0% Percentage may not equal 100 due to rounding.

Incidents by Category

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Station Map

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Budget & Personnel

Workforce Distribution by Category

Sworn Employees FT PT TOTAL Civilian Employees FT PT TOTAL Officials and Administrators 3 0 3 Officials and Administrators 1 0 1 Fire Chief 1 Deputy Emergency Services Coordinator 1 Deputy Chief 2 Professionals 14 1 15 Protective Service Workers 431 0 431 Public Safety Analyst II 2 Fire District Chief 5 Recreation Specialist II 1 Fire Battalion Chief 21 Life Safety Education Supervisor 1 Fire Captain 98 Life Safety Education Specialist 5 1 Master Firefighter 147 Administrative Specialist II 2 Master Firefighter Medic 44 Administrative Specialist I 1 Firefighter 64 Administrative Technician 2 Firefighter Medic 21 Technicians 2 1 3 Firefighter Recruit 31 Code Inspector II 2 1 Current Staffing 434 0 434 Administrative Support 13 1 14 Vacancies 12 0 12 Executive Assistant II 1 Budgeted FT and PT Members 446 0 446 Administrative Assistant 6 Account Clerk III 2 Account Clerk II 1 Skilled Craft Administrative 0% Office Assistant I 2 Support Vacancies 3% 3% Officials and Storekeeper III 1 Technicians Administrators Storekeeper II 1 1% 1% Professionals Skilled Craft 1 0 1 3% Mechanic II 1 Protective Service Workers Current Staffing 31 3 34 89% Vacancies 2 0 2 Budgeted FT and PT Members 33 3 36

Grant Funded Employees FT PT TOTAL Multimedia Communications Specialist I 1 1

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Organization Chart

*A full Organizational Chart can be found on the Fire Department page of the VBgov website.

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Operations

VBFD Fire Operations is arguably the most visible group of men and women in the organization. Although supported by a professional training division, a proactive fire prevention bureau, and a dedicated administrative staff, the emergency and non-emergency services provided by the Operations Division are citizen centric and mission critical. In March of 2013 the VBFD initiated an operational restructure geared toward improving communication and operational focus. The plan involved assigning dedicated management staff to the growing special operations division while refocusing operational Battalion Chief’s on Fire Suppression and EMS training and service delivery. During this process the VBFD also assigned two Division Chiefs to geographic boundaries (North and South) and abandoned the city-wide Shift supervisor concept. This arrangement will allow operational staff to have consistent leadership across shifts and will ensure VBFD leadership is able to communicate more efficiently with frontline firefighters.

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Operations

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Marine Team

The Marine Operations Team patrols 59 square miles of inland support of the City of Virginia Beach Safe Community and waterways and 38 miles of shoreline in the City of Virginia Homeland Security initiatives. The Virginia Beach Fire Depart- Beach, as well as providing mutual aid responses with other ment recently added reserve Fire Boat 30 to its current fleet of local jurisdictions, including North Carolina and the Coast Guard. three Fire Boats, three Zodiac inflatable boats, and one 16-foot The Team is tasked with responding to emergency operations aluminum skiff used as a HazMat boat. involving fires on vessels, fires along the shoreline, EMS calls involving swimmers or boaters in distress, vessels in distress (e.g., boats taking on water), and hazardous materials response. In 2013, the Marine Team responded to 351 boat calls and logged 3,262 hours of training. The focus of the Marine Team has been on cross training crews on various types of vessels, building better relationships with Law Enforcement and EMS, and continued development of personnel and equipment to

Fire Boat 12 participated in a joint exercise with the U.S. Coast Guard for marine search and rescue operations training. Evolutions included sonar scanning, night operations, hoisting from both craft and water and many more functions necessary to facilitate successful search and rescue operations in open waters.

Marine Supported Events

 Memorial Day, Labor Day, and July 4th Weekend  Norfolk Harborfest Weekend  USCG Search & Rescue Forum in Hampton  USCG Boatswains Mate “A” School  Annual Hampton Roads Marine Firefighting Symposium

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Hazardous Materials Team

The Virginia Beach Fire Department's HazMat Team is a specialized team trained in accordance with OSHA and industry standards to detect, contain, and remove any items hazardous to the public or environment. In 2013, the HazMat Team responded to 507 calls throughout the City involving spills, releases, or accidents with hazardous materials. The Team is equipped with Fire/Rescue Squad Truck 3 as the primary response unit, as well as Decon 1, and a pick- up truck with a 28 foot tow behind trailer. The apparatus are specially designed to carry all the equipment necessary to perform the safe mitigation of incidents involving hazardous materials or weapons of mass destruction (WMD), as well as perform heavy rescues and provide support to the Technical Rescue Team. All members are required to have at least a Technician Certification, and 14 of the 25 have gone on to be certified at the Specialist level.

The VBFD HazMat Team continues to participate as a member of the Southside Regional Hazardous Materials Team and has developed a strong working relationship with the 34th Civil Support Team, a military unit out of Fort Pickett that provides enhanced WMD and Hazardous Materials capabilities.

 November 22, 2013, The VBFD HazMat Team responded to the office of U.S. Congressman Scott Rigell for a letter that had a white powder/unknown substance inside. As requested by the FBI, the Team entered the building in their Level B suits to photograph and test the substance for evidence of radiation and biological hazards. After approximately four hours on scene, the unknown substance passed all presumptive tests and was deter- mined to be safe.

 May 17, 2013, The Team assisted the VBPD Bomb Squad in the removal and disposal of old dynamite found in a storage shed on Shorehaven Drive.

 The Team continues to assist in the multi-jurisdictional front to mitigate the threats of WMDs and the increasing presence of clandestine drug labs.

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Technical Rescue Team

The Virginia Beach Technical Rescue Team (TRT) is tasked with responding to emergency operations involving structural collapse, trench and excavation collapse, confined space rescue, vehicle and machinery extrication, and high angle rope rescue. In order to meet the rigorous demands of these types of incidents, every Team member undergoes extensive training in each of the various disciplines and attends a weeklong Urban Search & Rescue Struc- tural Collapse Technician School. In addition to serving the citizens of Virginia Beach the team also participates in the Tidewater Regional Technical Rescue Team (TRTRT), which is a specialized organization comprised of highly trained Fire and EMS personnel throughout Hampton Roads, serving Southeastern Virginia and the Eastern Shore. As the lead agency, the VBFD coordinates the operations, training, and dispatching of the TRTRT.

Incidents by Category

Vehicle Extrication 76% Structural Collapse 13% Rope Rescue 5% Trench/Excavation Machinery Rescue 5% 1%

This year the Team responded to 325 technical rescue calls and logged 1,991.5 hours of training. Four members attended Tower Rescue Instructor training in Maryland and provided the training to all of the members of the Virginia Beach TRT. This training facilitated the addition of specialized rope and tree climbing equipment on Fire Squad 10 to support tower rescue operations.

In addition, all the members of the TRT currently assigned to Company 10 obtained their HazMat Technician certification and continue to focus hours of training with other Special Operations Division Teams to increase the coordination between specialties when involved in high risk, low frequency events.

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Virginia Task Force 2 USAR Team

Throughout the country, there are currently 28 specialized teams, sponsored by FEMA, that are organized and managed as part of the National Urban Search and Rescue Response System. The Virginia Beach Fire Department is the sponsoring agency of Virginia Task Force 2 (VA-TF 2), which is comprised of more than 224 firefighters and EMS personnel from various departments throughout Southeastern Virginia, along with many other specialized professionals including Dog Handlers, Structural Engineers and Physicians. The Team’s primary goal is to maintain a constant state of readiness. FEMA provides cooperative agreement funding to accomplish this goal, totaling $1,359,108 this year. In May, the FEMA Urban Search and Rescue (US&R) Branch conducted an Operational Readiness Evaluation of VA-TF 2 to assess the team’s state of readiness on the Operational, Logistical, and Managerial levels. The overall score was a 96% and VA-TF 2 remained fully operational.

VA Task Force 2 Program Activities

 Increased HazMat cache to the current US&R standard and conducted a full team deployment exercise

 Increased response capabilities of Water Operations in the US&R Environment

 Trained 42 members to conduct US&R Water Operations using boats and specialized personal protective equipment (PPE)

 Hosted the FEMA Operations, Logistics, and Work Group Meetings

 Conducted a cost neutral FEMA Canine Certification Evaluation at the Virginia Beach Fire Training Center

DEPLOYMENTS

 Tropical Storm/Hurricane Isaac 8/27/12—9/1/12  Hurricane Sandy 10/25/12—11/5/12  Tornado in Moore, OK 5/20/13—5/25/13

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Metropolitan Medical Response System

The Metropolitan Medical Response System (MMRS) is a locally owned and operated system, developed to enable Metropolitan Areas to manage a public health emergency or terrorist incident until State or Federal aid arrives. The Hampton Roads Metropolitan Medical Strike Team (HRMMST) was created by the Hampton Roads Planning District Commission and is comprised of members from several local health departments, private health care systems, physicians groups, the Navy Regional Fire Rescue Services, and emergency responders throughout Hampton Roads. The VBFD currently has 26 firefighters on the HRMMST, all but are currently assigned to Fire Station 21. The decontamination responsibilities and Decon 1 have also been moved from Station 8 to Station 21 to better facilitate HRMMST team training and enhance the skill development of its members.

HRMMST Positions Held by the VBFD

VBFD Strike Team Leader – 1

Plans Section Chief – 2

Safety Officer – 1

Planning Specialist – 1

EMS Unit Leader – 3

EMS Specialist – 18 Hampton Roads Metropolitan Medical Strike Team Training

FBI SWAT Medic Team

FBI SWAT-Medics are called out to provide tactical medical support to the Virginia Beach Police Department's Special Weapons and Tactics Team, and operate as part of the SWAT Entry Team on every mission. The Virginia Beach Fire Department currently has four paramedics assigned to the team, three recently renewed their Top Secret Clearances. Each medic is required to attend the Police Academy, Basic SWAT School, Counter-Narcotics & Terrorism Operational Medical Support training as well as have a minimum of three years paramedic experience. They train 16 hours each month with the SWAT Team and are called out on approximately 100 missions each year.

The FBI purchased the SWAT-Medics two new category IV Ballistic vests, with a five year life span, three more are still in need of replacement.

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Wildland Urban Interface Group

The Wildland Urban Interface Group (WUIG) was formed in 2012 to better document wildland and wood fires in the City of Virginia Beach. This group is also tasked with establishing and maintaining a relationship with the Virginia State Department of Forestry (DOF), where all wildland and woods fires are to be reported. In recent years the VBFD has seen a need to further develop wildland firefighting training and documentation. The group sent members of the VBFD to the Virginia Department of Forestry Academy to obtain further certifications, and is working on improving the reporting procedures that are currently in place. By next year, WUIG plans to create a budget proposal, pursue applicable grants, and begin field testing of forestry hoses and nozzles for possible future purchase.

The 2011 Great Dismal Swamp wildfire was caused by two lightning strikes and burned for more than three months. The fire consumed more than 6,500 acres and took up to 400 firefighters to extinguish.

Operational Planning Team

The Operations Planning Team was assembled to research the newest firefighting tools and techniques and assess how these developments can be best applied to the VBFD to help keep the department on the cutting edge in an evolving field. This year, the Team completed a study on high-rise firefighting and concluded that the VBFD should move toward a 2 1/2 inch hose for the initial attack line to combat a high-rise fire. Along with the research done to determine the benefits, the Team assisted the Training staff with a full department in-service and the development of an SOP to standardize these new tactics for the department.

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Volunteers

The Oceana Volunteer Fire Department Volunteer Positions Held Inc. (OVFD), incorporated in 1948, is the only remaining active volunteer fire Battalion Staff 7 organization within the City of Virginia Firefighters 3 Beach, and serves under the umbrella of the Virginia Beach Fire Department. The Support Technicians 25 39 members, 16 of which are new this Administration 4 year, provide a variety of services to the VBFD, and ultimately the citizens of Total 39 Virginia Beach. Volunteer Support Technicians and Firefighters augment the career staff and Volunteer Responses provide assistance with on-scene Working Fires 98 firefighting, air, light, and equipment support. They work a wide range of Station Assist 112 emergency incidents varying from Brush Fires 13 automobile accidents to large structural Misc./Rehab 17 fires, in addition to assisting citizens with Water Removal 12 water removal and providing burn out bags containing supplies for families that Total 252 have been displaced from their homes.

Special Events Attended

Monsters On The Beach SPECIAL EVENTS ATTENDED Rock & Roll 1/2 Marathon July 4th Celebration Stand-by

Guinea Jubilee West Point Oyster Festival Holiday of Lights Parade Farm Fresh Safety Day

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Volunteers

The newest addition to the Volunteer apparatus cache is the 2013 Cub Cadet All-Terrain Vehicle and towing trailer for brush fires and special events. The size and weight of the vehicle will enable Fire personnel to have better access and maneuverability on rugged, off road terrain, as well as crowded events. The SUV is equipped with a 9.9 hp pump that can supply two hoses, carries 70 gallons of water, and has drafting capabilities. In conjunction with the new apparatus, the OVFD has increased the training requirements for the Volunteer Support Technician personnel in brush and wildland firefighting operations to further assist the VBFD.

Each year the OVFD raises funds to provide gifts for children of families in need over the Holidays.

Nine OVFD Volunteers received Certificates of Appreciation for their efforts and support of the ten VBFD fire crews that battled a 5,000 square foot house fire on July 4th for six hours.

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Community Emergency Response Team

The Virginia Beach Community Emergency Response Team (VBCERT) program educates citizens about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization and disaster medical operations. The Team now has 1,076 volunteers trained in the City of Virginia Beach and has plans of continued expansion. Currently they are providing support to various City agencies, community service programs, and events. VBCERT contributed 9,758 hours of service valuing $270,696.78 to the City and is recognized as the premier CERT program in the state and region by the Virginia Department of Emergency Management (VDEM) and FEMA.

Community Partnerships & Special Activities

 Assisted VBPD with traffic control for marathons, races, parades and festivals  Assisted Parks and Recreation with special events to provide parking and traffic control  Provided a Lost Kids Booth, parking lot management, and security for 4th of July fireworks at Mt. Trashmore

VBCERT Mass Casualty Training

Awards

 Doug Duggan - Certificate of Appreciation from VBFD for his hours of dedication

 Chris Wynne - Debra Elam Outstanding Youth Volunteer Award and recognized by FEMA

 Bill Meyer - Awarded the VDEM Superstar Award for Most Outstanding Volunteer Trainer and recognized by FEMA

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Partnerships

Former Virginia Beach Mayor Meyera Oberndorf has signed up as a client for Project Lifesaver Project Lifesaver tracking equipment and wristband

Project Lifesaver is a national proactive, electronic tracking program used to assist in locating people with Alzheimer's disease and related disorders or children with Down's Syndrome or Autism Spectrum Disorder that wander from home and become lost. The Virginia Beach Police Department, in partnership with Project Lifesaver, has launched a planned response to all missing persons at- risk and others with special needs that wander off. This program has become VBCERT’s most outstanding community partnership with 45 battery changers, 60 trained search and rescuers, and 20 members will be trained to run the Safe Assured ID program. Safe Assured provides legal guardians with a privacy-protected mini-CD containing vital personal identification information essential in locating a missing child.

Explorer Program

Founded on September 11, 2012, the teen members of the Virginia Beach Fire Department Explorer Post 343 learn firefighting techniques, such as lifesaving skills, discipline, personal accountability, and teamwork. This all-volunteer program prepares young people between the ages of 14 and 21 to operate throughout the fire community. The Explorers have all graduated from the Virginia Beach Community Emergency Response Team program. The group is continually participating in advanced training and volunteering for events and fire service related projects to build a strong foundation for the future of the fire service in Virginia Beach.

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Emergency Response System

The Virginia Beach Fire Department believes the key to effec- tively impacting citizens and visitors who may suffer from a medical or traumatic emergency is through the coordinated VBFD Firefighter efforts of the Emergency Response System (ERS). In the City EMS Certifications of Virginia Beach this system is comprised of emergency com-   107 ALS Providers munications staff, first responders, and local medical facili-   127 EMT-E Providers ties. As first responders, the VBFD plays an integral role by   200 BLS Providers ensuring a rapid response, professional service, while caring   5 Rapid Sequence Induction for the needs of the citizens with compassion, integrity, and (RSI) Medics respect.   38 ALS Field Training Officers   65 TB Skin Test Readers

Members assigned to the Fire Department are certified Emergency Medical Technicians (EMTs) and practice at the Basic, Enhanced, or Advanced Life Support (ALS) levels. VBFD apparatus are certified by the State of Virginia as Non-Transport ALS and carry all equipment necessary to handle medical and traumatic injuries. When needed, Fire ALS providers will ride the ambulance to the hospital in order to provide primary ALS or to assist BLS or ALS ambulance crews when additional resources are required. Many firefighters are trained in specialty areas, such as HazMat Medicine, Swat Medic, and Critical Care. The department provides support on all priority one EMS incidents and will often respond to low priority cases in order to assure prompt patient care. There are also eight ladder companies, two heavy rescues, and one engine in the county that are equipped with extrication equipment to rescue victims entrapped due to vehicle or machinery accidents.

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Grant Funding

Grants Managed in 2013

2011 SHS/Hazardous Materials Team Equipment, Training, and Exercise $86,000 (Upgrade Gas Detectors & Portable Chemical Identifier) 2012 SHS/Heavy Tactical Rescue Team Equipment, Training, and Exercise $25,000 (High Angle Specialized Tower Rescue Training) 2011 SHS/Heavy Tactical Rescue Team Equipment, Training, and Exercise $50,000 (Replacement and Upgrade of Extrication Tools) 2010 SHS/Heavy Tactical Rescue Team Equipment, Training, and Exercise $100,000 (Western Shelter Tent System and Genesis Hydraulic Extrication Tools) 2009 SHS/Heavy Tactical Rescue Team Equipment, Training, and Exercise $98,570 (Training, Rope Rescue Equipment, Structural Collapse Equipment, Vehicle Extrication Hydraulic Tool Upgrade, PPE) 2013 Port Security $56,250 (Marine Cold Weather PPE and Equipment) 2013 Burn Building $10,933 2012 SHS/Citizen Preparedness (CERT) $31,700 2012 Local Emergency Management Planning Grant $52,914

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Fiscal Responsibility

In Fiscal Year 2009, the City’s departments were tasked with the goal of obtaining a 10% reduction in electrical usage during a phased-in process. The task was to achieve the reduction by the fifth year to help combat the estimated rate increases, which on average is 4% a year. This meant figuring ways to decrease the VBFD yearly consumption of electricity by 403,294 kilowatt hours per year, or saving $36,296 by obtaining this goal. The department started by making employees more cognizant of energy waste, as well as completed energy saving projects. Energy efficient bay lighting and heater control switches to bay doors were installed in many stations, double swinging doors that did not seal and non-insulated windows were replaced, and aging appliances were replaced with more energy efficient equipment as they reached the end of their life cycle. These combined efforts have allowed the VBFD to achieve its interim goals and provide a reduction of 1,895,360 kilowatt hours from the baseline year of 2008, which equates to an offsetting cost savings of $164,896 over the four-year period.

Emergency Management

The Office of Emergency Management (OEM) promotes a and made available online and will continue to be updated on an comprehensive emergency management program to lessen the annual basis. The Virginia Beach OEM is also making efforts to community’s impacts from manmade or technological disasters streamline the filing process for the companies containing and potential catastrophic incidents by utilizing mitigation, hazardous chemicals above certain quantities (Tier II) and preparedness, response, and recovery strategies. This year was instituting a plan to provide detailed facility information to all highlighted with major work in several of these areas. Regional the fire stations that have these facilities in their area. and local activities associated with flood plain management, mitigation grants, and involvement in sea level rise planning allowed the OEM to increase the City’s awareness in mitigation activities as well as further contribute to preparedness and response efforts. The City Exercise Program includes a wide range of exercise opportunities that provide the organization with experience in different hazards and the opportunity to function in the Emergency Operations Center (EOC). The Virginia Beach Local Emergency Planning Committee (LEPC), reinstated in 2011, develops an emergency response plan, reviews the plan at least annually, and provides information about chemicals in the community to citizens. The LEPC consists OEM Exercise & Training Participation of representatives from the community, law enforcement, emergency medical services, fire services, local environmental  Active shooter exercise in partnership with VBPD agencies, health care, media, industry, and local officials. It is  Water distribution with Public Utilities currently chaired by Erin Sutton, Emergency Planner for VBFD  Multiple exercises with the Sheriff’s Office OEM, who, in April of 2012 began efforts to re-engage the  Critical Incident Response Assessment series of members and encourage additional participants. During 2013 exercises and drills the HazMat Plan, which is reviewed annually and provides  USMC Chemical-Biological Incident Response Force information about chemicals in the community to citizens, exercise series government agencies, and emergency responders, was updated  Pet shelter exercise

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Growth & Development

New Station Construction

In fiscal year 2013 the Virginia Beach Fire Department initiated the replacement of three fire stations: Chesapeake Beach (Station 4), Thalia (Station 7), and Blackwater (Station 13). The existing stations had become antiquated after years of use. Chesapeake Beach had struggled with flooding and livability issues for years. Thalia became too small to house the equipment needed to serve the growing area population, while Blackwater had become cramped and the cracks in the walls allowed reptiles and bugs to get in, helping it earn the name “The Wild Kingdom.” The new stations will have upgrades including a state-of-the-art station alerting system, geothermal heat pump systems, and will be designed to withstand Category 2 hurricane winds.

Chesapeake Beach Fire Station Construction began for Station 4 in February 2012, and the station is scheduled to operate from their new locations starting in late fall of 2013. The $5.7 million Chesapeake Beach Station will be more centrally located in its district and the 14,000 square foot building will be an increase of about 4,000 square feet.

Thalia Fire Station Fire Station 7 site clearing began in August 2012, construction started in February 2013, and the projected opening date is in the spring of 2014. The Thalia Station's new two-story building will be nearly five times the size of its current facility, which was built in 1952. The $9.4 million, 24,500-square foot building will be called the Town Center Fire & EMS Station. The second floor will house the Fire Department Administration Offices and will provide a more centralized operating facility for Senior Staff. The department also plans to move the Technical Rescue Squad to this location and hire 12 firefighters to train and staff the new Ladder truck that will be placed in service when the new building opens.

Blackwater Fire Station

Phase 1 of the Blackwater construction project provides a newly relocated Blackwater Neighborhood Park. Phase 2 will provide a new fire station to meet current and future requirements of the Fire and EMS Departments. Construction of the new station is tentatively scheduled to begin in January, 2013 and culminate in late November of 2014. It will include a state-of-the-art alerting system, appropriate living quarters, training facilities, adequate apparatus storage and access, and a diesel fuel pump. The projected cost of the 11,408 square foot, one-story masonry and steel-frame structure, is $3.8 million. It is projected to be nearly three times as big as the old station and will be equipped with a 25’ water tank for the fire suppression system, which will also provide a water source for refilling the trucks, when needed.

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Fire Marshal’s Office

The members of the Fire Marshal's Office (FMO) dedicate their efforts to providing a secure and superior quality of life for the citizens, visitors, and investors through code enforcement, education, and fire investigations. The FMO is designed under a three tier system with Prevention, Enforcement, and Life Safety Education being the catalyst to provide a safer community. The members further commit to cooperative relationships with other public safety organizations and code enforcement Captain / Deputy Fire Marshal groups with common goals. Timothy Scott The Fire Marshal’s primary duty is to provide oversight for Fire Inspectors, Fire Investigators, and Life Safety Educators as they strive to keep our community safe. The two Captains serving as Deputy Fire Marshals supervise the daily operations. The department also has five Assistant Fire Marshals assigned to Investigations, nine Assistant Fire Marshals assigned to Battalion Chief / Fire Marshal Inspections, two civilian Fire Inspectors, and one part-time fire Terrence J. Tassone inspector. Captain /Deputy Fire Marshal Chris Francis Each individual assigned to the FMO is required by the state to maintain all fire certifications, NFPA 1031, and CORE. NFPA 1031 is a month long class that provides the Standard for Professional Qualifications for Fire Inspectors and Plan Examiners and CORE is offered by the Department of Housing to educate inspectors on the legal issues and requirements of partner agencies, such as Permits and Inspections, as well as Housing Code Enforcement. All Fire Investigators must also take NFPA 1033, the Standard for Professional Qualifications for Fire Investigators, which defines the duties, tasks, knowledge, skills, and performance evaluation criteria for the full range of investigation issues. PEPE THE ARSON DOG FMO Training & Certifications Completed Pepe is Hampton Roads only accelerant detection in FY2013 canine certified by the Federal Bureau of Alcohol, Tobacco, Firearms and Explosives, and is trained  NFPA 1031 School - Francis, Wakeman to recognize 22 different accelerants, including  NFPA 1031 Spring Conference - Crow, Francis, gasoline, lighter fluid, and diesel. This canine not Hendricks, Davis, Arocho, Crossan, Putz, Cooper, only can respond to fire investigations, but can Perterson perform people searches to help eliminate  CORE - Mack, Meyers, Francis suspects in arson cases. The handler and his dog  DFP Law Enforcement School - Francis assist with investigations locally, as well as  ATF Canine Recertification - Putz regionally, and can also be called to help  CFFI #5 - Scott anywhere in the world, at any time, as part of the  American Fire Sprinkler Seminar - Hendricks ATF's National Response Team and other federal  VFPA Conference - Sweeney bureaus.  Post Blast School - Mark Spruill

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Fire Prevention & Education

The Virginia Beach Fire Department Life Safety Education Office educates the citizens of Virginia Beach through a multitude of programs designed to reach all ages. These programs are designed to target high risk audiences by delivering events like the pre-school and elementary school presentations that reached 38,351 kids, or the Child Safety Seat, Older Adult, and Smoke Detector Campaigns that affected 1,893 families this year. The Life Safety Education Office reached over 60,000 individuals in 830 events and continues to strive to prevent injury and death through education.

Life Safety Education Programs Summary

# of Events # of Persons / Total Man- Campaigns Completed Contacts hours Child Safety Seats - Instruction/Management 33 148 170 Older Adults - Instruction/ Management 29 1,290 78.5 Operation Smoke Detector - Instruction/Management 12 12 27.5 Child Safety Seats- Installation 443 443 4,358.83 TOTAL 517 1,893 4,634.83

Community Relations Children's Groups/Camps/Burn Camp 22 897 51.75 Civic/Service Organizations/PTAs/Other 17 1,629 53.5 Community Events/Carnivals/Fairs 62 18,769 261 Fire Prevention Week 2 110 7.55 TOTAL 103 21,405 373.8 Juvenile Firesetters Initial Contact 10 20 22 Follow-up Sessions 9 18 20 TOTAL 19 38 42 School Programs 4th Grade 440 10,992 847 Assembly (K-3) 96 20,860 969 High School 6 117 18 Other/Field Days/Career 6 1,955 20 Pre-School Extravaganza 10 1,166 109 Pre-Schools 60 2,827 96 Private Schools 8 434 16 TOTAL 626 38,351 2,075 Special Needs Children with Disabilities 3 46 4 Adults with Disabilities 1 45 3 TOTAL 4 91 7 Workshops Civilian - CFA/I Day Care Provider/Respite 3 55 7 Fire Department - TRFA /Other 1 35 8 TOTAL 4 90 15 GRAND TOTAL 1,273 61,868 7,148

City of Virginia Beach Fire Department/2013 Annual Report 27

Code Enforcement & Inspections

The Assistant Fire Marshals have the task of inspecting all Inspection Activity FY2012 FY2013 commercial structures, firework and pyrotechnic shows, Routine Inspections 4,019 5,420 special events at the Convention Center and throughout the Fire Code Violations found during Routine Insp. 12,551 18,580 City, as well as perform the state mandated annual Re-Inspections 2,534 2,895 inspection of all day care facilities and schools throughout the city to ensure public health and safety. Fire Inspectors Tent Vendor Inspections 61 59 also play a vital role in the Hotel/Motel Task Force Inspection ABC Inspections 84 12 Program, which was developed by the City Manager in 2000, Fireworks 30 21 and is comprised of Inspectors from Code Enforcement, the Pyrotechnics 7 8 Fire Marshal’s Office, and the Health Department. The Life Safety 73 36 Inspectors meet and coordinate the inspection of every hotel Bonfires 10 10 and motel throughout the City in an effort to ensure that Protection Systems Follow Up 11 36 guests are provided with safe, decent, and sanitary Complaints 249 267 accommodations. The revenue from these inspections Requests 384 460 comprised over half of the total VBFD revenue in 2013. The Environmental Investigations 29 43 other major source of income is the Permits Division of the Planning Commission Reviews 110 81 FMO, which brought in over $175,000 last year. These permits are required for the regulation and documentation New Construction Protection Systems Insp. 171 184 of businesses that contain hazardous materials, such as Site Plan Review 255 309 combustible liquids or flammables and hazardous chemicals, Special Events 376 342 as well as for open burning to help ensure the safety of the Special Projects 322 10 public and first responders. Residential Inspections 48 45 TOTAL 21,324 28,775

PROJECTED TOTAL Permit & Inspection Fees Collected BUDGET REVENUES FIRE PERMITS $180,045 $175,520 FIRE INSPECTIONS $190,000 $216,380 SPECIAL EVENTS $14,795 $26,192.87 HAZMAT REIMBURSEMENT $4,698.50 FALSE ALARM/ARSON REIMBURSEMENT $4,603 $3,156 TOTAL $389,443 $425,947.37

A dry hydrant is a non-pressurized, low-cost pipe system installed along the bank of a body of water. The top of the pipe extends above the ground next to a body of water and the bottom of the pipe extends down into the water. This system is used in rural areas of the City where small water systems may not have enough water in reserve to fight a fire and private wells can seldom provide the necessary flow for firefighting. Many of the hydrants in the county have been neglected or improperly installed and do not meet NFPA Standards. The FMO is now beginning the process of bringing the dry hydrant program back into compliance and will be initiating regular inspection and maintenance requirements to keep the hydrants up to code and better protect the citizens in the county.

City of Virginia Beach Fire Department/2013 Annual Report 28

Arson Investigation

Members assigned to Fire Investigations are sworn law Investigation Activity FY2012 FY2013 enforcement officers and work closely with local, state, and federal law enforcement agencies. They are responsible for Arson 158 109 investigations involving explosions and explosive materials Attempt Arson 3 2 and determining the origin and cause of every fire. This Accidental 77 70 fiscal year 39% of the calls were found to be arson or Threat to Burn 34 18 attempted arson cases, down 12% from 2012. These calls Bomb Threat 29 35 are classified as any fire involving a structure, vehicle, or Bombing 10 4 property that was deliberately or maliciously set and were accountable for two of the six fatalities recorded in 2013. Explosive 10 15 False Alarm 5 7 Undetermined 7 22 Unfounded 2 29 Cleared Other 6 7 Special 1 6 Restitution Collected $ 4,560 $ 3,156 Arson Dollar Loss (approx.) $ 549,391 $ 810,558 Accidental Dollar Loss (approx.) $ 6,156,803 $ 3,045,961 Other/Undetermined $ 34,625 $ 1,349,215 Total Dollar Loss (all) $ 6,740,819 $ 5,205,734

# of # of # Resulting FACT Year Investigations Arsons in Arrest Program 2013 284 109 33 26 2012 312 158 25 36

The number one cause of all fires in the United States is arson, and the majority of arson arrests made involve juveniles - teenagers aged 14 to 18. One prevention and treatment method used by the Fire Investigators in conjunction with the VBPD and the Courts system is to help teen firesetters modify their behaviors through fire safety education. The FACT class, taught by Fire Investigator Alana Cooper, is designed to educate teens between the ages of 13 and 17 on fire awareness, the dangers, and consequences of experimenting with fire as an alternative punishment to juvenile detention.

City of Virginia Beach Fire Department/2013 Annual Report 29

Human Resources

The department of Human Resources/Personnel & Devel- opment is committed to providing quality service for all Recruiting Events internal members and external customers. The division is Employee Advisory Board 07/20/12 also committed to ensuring that processes are in place to Hiring Our Heroes Veterans Event 08/02/12 recruit and hire a qualified workforce that is reflective of Congressman Randy Forbes Chesapeake Job Fair 08/13/12 the community and citizens of the City. Additionally, the Recruiting at Lynnhaven Mall during Local Heroes Week 09/14/12 department strives to promote an inclusive workplace ODU/NSU/TCC Military Career Fair 09/20/12 2012 STEM Conference – Corporate Landing Middle environment and encourages open communication and 09/28/12 member engagement at all levels in the organization. School Virginia Values Veterans Conference 10/09/12 Norfolk State University Fall 2012 Career Fair 10/11/12 Newlight Baptist Church College/Career Fair 10/13/12 Women in the Fire Service Conference 10/17/12 2012 Equity and Diversity Conference 10/18/12 2nd Precinct Community Day Event 10/20/12 ECPI Career Fair 10/24/12 Public Service Community Event Career Explorium (ODU) 11/07/12 Minority Business Council 11/08/12 Joint Base Langley/Fort Eustis Industry Training Day 11/14/12 KRA Corp Job Fair at Workforce Development Center 11/15/12 Veteran Career Fair at TCC 12/12/12 KRA Corp Job Fair at Workforce Development Center 01/17/13 In April 2013 the VBFD became the first City department Landstown High School Governor's STEM Career Fair 02/06/13 to receive the Virginia Values Veterans (V3) Bronze ODU Criminal Justice Sociology Career Fair 02/07/13 Certification. The V3 Program offers training, coaching, Ocean Lakes High School Annual Career Day 02/07/13 access to resources, and advocacy for organizations that Salem High School "Other Ways to Win" Job Fair 02/07/13 agree to hire and retain Veterans and transitioning Bayside High School Career Day 02/13/13 Guardsmen and Reservists in Virginia. It will also provide Princess Anne High School Career Fair 02/15/13 additional avenues for the department to advertise, Opportunity Inc.'s Youth Job Club 02/19/13 recruit, and hire qualified veterans. Opportunity Inc.'s Youth Job Club 02/21/13 Hiring & Promotional Green Run High School College & Career Fair 02/27/13 CVBPS 18th Annual Career Connection 03/06/13 Processes Conducted Opportunity Inc.'s Youth Career Teen Fair 03/07/13 First Colonial High School Career and Tech School Fair 03/14/13  August 2012 - District Chief Promotional Tallwood High School Career Day 03/15/13 Process Corporate Landing Middle School Career Day 03/22/13  December 2012 - Firefighter Recruit Hiring Selecta 2013 Career Fair 03/23/13 Process Cox High School Annual Career Fair 03/28/13  January 2013 - Battalion Chief Promotional TCC Job Fair 2013 04/02/13 Process Kempsville High School Career Fair 04/16/13  March 2013 - Volunteer Support Technician Kempsville Middle School Classroom Visit 04/26/13 Applicant Process V3 Hiring Event 05/27/13  May 2013 - Fire Captain Promotional Process Wounded Warriors Project - Warriors to Work Event 06/15/13 40 Total Events

City of Virginia Beach Fire Department/2013 Annual Report 30

Employee Accomplishments

National Medal of Valor

Firefighter Hope Scott and Battalion Chief William Reynolds ing the floor with her arms and located an infant lying on a received the highest national award for valor by a public mattress located on the floor. Firefighter Scott scooped up safety officer in a ceremony with Vice President Joe Biden on the infant and handed her to Captain Reynolds as he was February 20,2013, for their actions in saving an infant and a positioned near the window. Captain Reynolds handed the 73-year-old great-grandmother from a fire. infant through the window to firefighters who were standing On October 12, 2010, the Virginia Beach Fire Department on an egress ladder. The infant was not breathing and unre- received multiple 911 calls for a house fire with people sponsive once she was removed from the structure. Resusci- trapped in a single family dwelling. Engine 7, with Captain tation efforts were immediately started and EMS personnel William Reynolds and Firefighter Hope Scott, arrived on sce- transported the infant to Norfolk General Hospital Burn Cen- ne. Captain Reynolds reported heavy fire from the corner of ter. The infant has since made a full recovery without any the first floor spreading to the second floor. Two family major medical issues or deficits. members were on the porch roof attempting to enter the After Firefighter Scott located the infant, she and Captain structure and were screaming that a baby and the great- Reynolds continued to search the second floor for the other grandmother were still inside. reported fire victim. Other responding personnel found the Captain Reynolds, hearing the pleas of the family and realiz- 73 year old woman, lying on the stairs leading to the second ing time was of the essence, made the tactical decision to floor, unconscious and unresponsive, suffering from smoke enter the second floor window with Firefighter Scott without inhalation. She was removed from the structure and resusci- the protection of a fire hose. This tactic is known as Vent- tation efforts immediately started. Unfortunately, she died Enter-Search in the fire service, and is considered a high risk from her injuries three days later. maneuver. Captain Reynolds and Firefighter Hope Scott demonstrated Captain Reynolds and Firefighter Scott climbed a ladder and incredible bravery and self sacrifice in their decision to enter entered the second floor window. They encountered high the floor directly above the uncontrolled fire without the heat and zero visibility conditions. Captain Reynolds was protection of a charged hose-line and placed themselves at equipped with a thermal imaging camera to aid in the rescue one of the greatest risks recognized in the fire service. Their effort. However, the high heat conditions rendered the cam- fast, decisive actions and disregard for their own safety truly era ineffective and forced the crew to crawl blindly through resulted in the saving of the life of a young infant who would the assorted debris. have succumbed from the smoke and fire if not for their brave actions. Approximately two minutes into the search, Firefighter Scott heard what she thought was a faint cry. She started sweep-

City of Virginia Beach Fire Department/2013 Annual Report 31

Employee Accomplishments

Retirements

Jeffrey Rosenfeld Laurie Gurley Frank Doyle William Duncan 6/1/13 4/1/13 12/1/12 4/1/13 34 Years 26 Years 29 Years 32 Years

Kenneth Gordon Joseph Long David Beatty James Journigan 4/1/13 1/1/13 12/1/12 4/1/13 28 Years 33 Years 29 Years 25 Years

Craig Brown Firefighter of the Year

City of Virginia Beach Fire Department/2013 Annual Report 32

Employee Accomplishments

Promotions Sue "Cookie" Ketcham Life Safety Ed. Specialist 05/16/13 Joshua Goyet Battalion Chief 04/16/13 Troy Davis Captain 04/16/13 Elvin Lilley Captain 04/16/13 Deborah Gaudet Battalion Chief 03/01/13 John Keyes Battalion Chief 03/01/13 New Employees Paul Pureza Battalion Chief 03/01/13 Jose Aguerrebere Firefighter Recruit 01/01/13 Daniel Barakey Captain 03/01/13 Michael Carter Firefighter Recruit 01/01/13 William Gerstein, Jr. Captain 03/01/13 Calvin Cephas Firefighter Recruit 01/01/13 Jason Probst Captain 03/01/13 Andrew Conlon Firefighter Recruit 01/01/13 Dennis Keane District Chief 09/01/12 Justin Cooke Firefighter Recruit 01/01/13 Claiborne Cofer Battalion Chief 07/16/12 Christopher Danielson Firefighter Recruit 01/01/13 Michael Brashear Captain 07/16/12 Dillon Dextradeur Firefighter Recruit 01/01/13 Richard Felch Captain 07/16/12 Charles Diamond Firefighter Recruit 01/01/13 Jonathan McIvor Captain 07/16/12 Kevin Finder Firefighter Recruit 01/01/13 Matthew Tripod Master Firefighter 04/01/13 Kelley Geffert Firefighter Recruit 01/01/13 Christopher Barnes Master Firefighter 02/16/13 Amy Gieske Firefighter Recruit 01/01/13 Mark Bayly Jr. Master Firefighter 02/16/13 Scott Gschwind II Firefighter Recruit 01/01/13 Bartholomew Gamboni Master Firefighter 02/16/13 Andrew Hall Firefighter Recruit 01/01/13 Daniel Mugan Jr. Master Firefighter 02/16/13 Nicholas Harris Firefighter Recruit 01/01/13 Kathleen Pearson Master Firefighter 02/16/13 Kevin Holsapple Firefighter Recruit 01/01/13 Joseph Polozzi Master Firefighter 02/16/13 Keith Laufhutte Firefighter Recruit 01/01/13 Summer Pruette Master Firefighter 02/16/13 Kevin Lehlbach Firefighter Recruit 01/01/13 William Raftery Master Firefighter 02/16/13 Franklin Lewis Jr. Firefighter Recruit 01/01/13 Justin Roberts Master Firefighter 02/16/13 Colten Lotts Firefighter Recruit 01/01/13 Aden Scott II Master Firefighter 02/16/13 Bryan Marti Firefighter Recruit 01/01/13 Andreas Strobach Master Firefighter 02/16/13 Jeremy Maximini Firefighter Recruit 01/01/13 Matthew Strohl Master Firefighter 02/16/13 Brenden McDaniel Firefighter Recruit 01/01/13 Tavish Valdez Master Firefighter 02/16/13 Charles Muller III Firefighter Recruit 01/01/13 Christopher Wazlak Master Firefighter 02/16/13 John Navolis Firefighter Recruit 01/01/13 Derrick Lawver ALS 04/01/13 Mark Polumbo Firefighter Recruit 01/01/13 Michael Carter ALS 02/01/13 Michael Scharfe Firefighter Recruit 01/01/13 Dillon Dextradeur ALS 02/01/13 Paul Sigwart Firefighter Recruit 01/01/13 Kirk Kellerhals Multimedia Specialist II 05/16/13 Scott Springer Firefighter Recruit 01/01/13 Robert Sherman Storekeeper II 05/16/13 Stephen Stamos Firefighter Recruit 01/01/13 Andrew White Firefighter Recruit 01/01/13 Reinstatements Tony Wilson Firefighter Recruit 01/01/13 Jessie Clark Firefighter 04/16/13 Carrie Brandt Public Safety Analyst II 08/16/13 Michael Medina Firefighter 03/16/13 Charles Bethurum Storekeeper III 08/16/13 Arthur Forrester, Jr. Master Firefighter 11/01/12 Kimberly Tempesco Administrative Assistant 10/01/13

City of Virginia Beach Fire Department/2013 Annual Report 33

Fire Training

The Virginia Beach Fire/EMS Training Center (FTC) is a comprehensive facility designed to meet the needs of the City and regional Fire and EMS departments. The Training Center is composed of classrooms, office space, a large auditorium/lecture hall, 12 room burn building, FEMA disaster site, firefighter survivability area, and a multi-media production office. In addition to the VBFD Training staff, the facility accommodates the Virginia Beach Department of EMS, the Life Safety Education, and Multi-Media Production staffs. Over 21,000 firefighters, emergency medical providers, civilians, and private contractors use the Fire/EMS Training Center each year. In order for the Fire/ EMS Training Center to meet growing needs, there are plans in the coming year to upgrade the technology in the classrooms and make renovations to the Burn Building. Regional Fire Department Usage

 Norfolk Fire Department TRFA and Engine Company Operations Class  Chesapeake Fire Department TRFA  Portsmouth Fire Department TRFA  Newport News Fire Department  Moyock Volunteer Fire Department  Virginia Department of Fire Programs, Arson Detection and Confined Space

% of # of FF VBFD Firefighter Training Dept. Entry Level Firefighter Training - TRFA 140 31 100% TRFA/SFRA Training - Flashover/Extreme Fire Behavior 67 100% Fall Company In-Service - Intro to High-Rise Operations 365 91% Summer Company In-Service - EMS 335 83% Spring Company In-Service – Intro to Tech and Traffic Incident Management 386 96% Summer Officer In-Service - Performance Appraisal High-Rise SOP 114 94% Spring Officer In-Service - Risk Management 114 94% Summer Ladder Company In-Service - Multi-Use Commercial Building Search & Firefighter Bailout 103 137% Spring Ladder Company In-Service - RIT/FF Down Operations 98 131% Total 1,515 89%

City of Virginia Beach Fire Department/2013 Annual Report 34

Fire Training

A Virginia Beach Firefighter’s career begins as a recruit at the FTC where they attend the Tidewater Regional Fire Academy (TRFA) for seven to eight months, instructed by the VBFD Training Staff. TRFA Class 140 began on January 1, 2012 with 37 recruits, and consisted of four months of Fire Science and three months of EMT Basic and Enhanced training, including classroom instruction and practicum. Upon graduation on July 29, 2013, the recruits become probationary firefighters and will be placed in the field at their assigned stations for 15 months, until the completion of the Probationary Test. Virginia Beach TRFA Class 136 completed this cumulative practical and written exam in January, relinquished their red helmets, and were released to the field as firefighters.

TRFA 140 Training & Drills

The Virginia Beach Fire Department makes physical fitness a priority in order for its Firefighters to perform their job safely and successfully. Recruits participate in daily physical training and a variety of drills to prepare for the physically demanding job functions in various intense environments.

On April 24, 2013, the Virginia Beach TRFA Fire Recruit class 140 was given the opportunity to have lunch with some of the retired members of the VBFD, including retired Chief Harry E. Diezel. This luncheon gave the recruits a chance to hear stories from the past, as well as allowed the retirees to see where the future of the fire department is headed.

City of Virginia Beach Fire Department/2013 Annual Report 35

Multimedia Production Unit

The Virginia Beach Fire Department Multimedia Production Unit was established to create a vehicle to disseminate information using the television medium to the Frontline Firefighters in Virginia Beach. The unit has grown into a fully operational television facility and includes a working studio and non-linear video editing suites. The programs produced include: Virginia Beach Frontline Firefighter, EMT Today, The Chief's Corner, The Virginia Beach Firewire News, and Safety Connection. All of these programs are written, shot, edited and produced by the Virginia Beach Multimedia Production Unit, Firefighters, and staff. They are shown on several different cable channels and are available to all of the citizens and visitors of Virginia Beach. The programs produced by this unit are also used by the National Fire Academy, EENET (Emergency Education Network), and National Alert - a program that is distributed to over 150 open cable systems in the United States and around the world. In addition to the television production projects, the Multimedia Production Unit also manages the VBFD website, Internet social networking, and many other forms of multimedia communication. Every 15 Minutes The VBFD Multimedia Production Unit has partnered with the Every 15 Minutes Program to help produce an emotionally charged program to Virginia Beach teens that offers real-life experience without the real-life risks. The planning begins months in advance for this two day event that involves multiple City agencies, including Police, Fire, and EMS. Every 15 Minutes is an event designed to dramatically instill teenagers with the potentially dangerous consequences of drinking alcohol and texting while driving. This powerful program will challenge students to think about drinking, texting while driving, personal safety, and the responsibility of making mature decisions when lives are involved.

City of Virginia Beach Fire Department/2013 Annual Report 36

Resource Management

The Office of Resource Management, staffed The Resource Department with a Battalion Chief, an Administrative managed several grants Specialist, two Storekeepers, and a Mechanic II/ this year, purchasing heavy Repair Technician, has the day-to-day task of rescue equipment for the managing the department’s assets. The Technical Rescue Team, dry Resource staff is responsible for the purchase suits for the Marine Team, and distribution of all the needed consumable and gas detectors for the goods, supplies, equipment, personal Hazmat Team, along with protective apparel, and uniforms for the new fire helmets for the department. With new Ladder 7 being put into department and repairs to service in 2014 and two new fire stations under the Burn Building. construction, Resource Management diligently completed the equipment order for the ladder and is working hard to have the stations outfitted for their opening. The staff also maintains, repairs, and tests the tools and equipment on the trucks and in the stations, as well as all of the self-contained breathing apparatus used throughout the City, including the Police, Sheriff, and EMS Departments.

A new uniform contract was initiated with Galls. Their online ordering system is convenient, easily managed, and well suited for the needs of the department. An Advanced Protective Tracking System was also begun, which will enable Resource Management to better assess and inventory the VBFD Personal Protective Equipment (PPE).

City of Virginia Beach Fire Department/2013 Annual Report 37

Safety & Wellness

Firefighting is one of the nation’s most dangerous and hazardous jobs, and the Virginia Beach Fire Department recognizes the need to make health, safety, and wellness a priority. The prevalence of cardiovascular illness and deaths, as well as work-inhibiting strains and sprains illustrates the need for a comprehensive health and wellness program. The VBFD has adopted the IAFF/IAFC Wellness and Fitness Initiative, as well as NFPA 1582 and conduct all physical exams and fitness evaluations in accordance with these guidelines. The staff of one Battalion Chief, three Shift Safety Officers, and one Fitness Coordinator uses many different approaches to achieve these objectives. From the newly implemented fitness test, the CPAT, given during the application process as a condition of employment, to the yearly physicals and fitness Peer Fitness Program assessments given to all Fire Department personnel, and annual inspections of PPE, apparatus, and stations, the The program is designed to provide overweight fire- VBFD is taking a proactive stance on Firefighter health, fighters or firefighter applicants with a partner to safety and wellness. In addition, the Wellness Center, a assist them with workout programs and goal setting fully equipped workout facility, is available to employees to help them lose weight and maintain a healthier 24/7 and each station is provided fitness equipment to lifestyle. facilitate the daily required exercise programs.

Monster Fire Truck

The Virginia Beach Monster Fire Truck is a promotional and educational tool that has been a regular fixture around the City of Virginia Beach with the fire safety message - Learn Not To Burn - airbrushed on its side. With year-round appearances scheduled, the truck has become a real mascot for the VBFD. The program continues to maintain self- sufficiency by collecting appearance fees for events such as “Monsters on the Beach” and Hunt Club Farm’s “Haunted Hayride.” In order to improve the Monster Truck’s Repairs reliability for events, the truck had major engine maintenance and repairs performed  Modified Engine Cooling System by Tidewater Fiber Cooperation (TFC). The  Added Engine Cooling Fan company donated the labor for the repairs,  Replaced/Upgraded Alternator as well as the fuel to run the Monster Truck.  Replaced Distributor  Replaced Engine Batteries

City of Virginia Beach Fire Department/2013 Annual Report 38

Communications & Technology

The VBFD Communications and Information Technology (CIT) Division consists of one Battalion Chief, one Captain, and one Master Firefighter. Their goal is to improve the department’s efforts to use information and communications technology to support and advance its core life safety mission. The CIT group ensures the delivery of reliable voice and data communication systems to all Fire Department facilities and apparatus, as well as coordinates all maintenance of radios, telephones, and computers with the City’s ComIT Department and other vendors. With Norfolk’s digital upgrade, the Team was tasked with reprogramming all of the VBFD radios to ensure effective interdepartmental communication and has nearly completed the fiber optic network solution that was developed for the Fire Training Center and Company 12.

City Wide Upgrade The CIT Division also explores new technology to improve operational efficiency. The Team is currently in the final stages of selecting an Integrated Public Safety (IPS) consultant to implement the citywide, multi million dollar CAD/RMS project that is expected to be completed by the end of 2015. The upgraded system will allow for more consistent information reporting and retrieval and integrate all of the public safety agencies computer systems.

The Phoenix G2 Station Alerting System, being installed in Stations 4 and 7, will have state of the art technology and will improve the alerting process. Its multi-zoned, computer generated voice alerting, and digital displays of call information will improve firefighter longevity and decrease the time out the door. Room remote and speakers

Message Signs

City of Virginia Beach Fire Department/2013 Annual Report 39

Community Participation

9-11 Hero’s Run September 9, 2012 - Captain Larry Zimba, MFF Scott Beauchaine, FF Bryce Sparks, Captain Danny Schreiner, and FF Vanessa Barrera.

Members of the Virginia Beach Fire Department take pride in their City and are always looking for ways to get involved in the community and continue to help others. Firefighters participate in a variety of activities including physical challenges, team sports, mentoring Boston memorial run at the programs, fundraising and charity events. Team Stihl finished top 16 in Boardwalk - Joe Barakey, Justin Worlds - Daniel Harrell, Keith Moss, Jeff Henley, and Mike Ashbury, Marquel Davis, and Wilkenson Chris Zach

(Battling Cancer Series) Flag Football Tournament VBFD Co-ed Softball Team Fall, 2012 & Spring, hosted by Suffolk Fire and Rescue Nov, 2012- Jon 2013 season with VB Parks and Rec - Back Row: Elliott, Dave Scherrer, William Johnston, Mike Cangi- Mahon, McInnis, Thomas, Elliott, C. Zach, Pruette, alosi, Brian Gilmore, Jeff Rusak, Matt Pool, Eric Collins, Kellerhals; Front Row: Raftery, Michl, Duncan, Derek Degges, Joe Grandison, Scott Zach, Preston Creel, S. Zach Lockhart, Chris Zach, Matt Tripod, and Chris Isdell

City of Virginia Beach Fire Department/2013 Annual Report 40

Community Participation

Official for a Day Program - Virginia Beach Public Schools City-Wide SCA sponsors the annual Official for a Day Program, which allows High School students to learn directly from our City and Departmental Leaders. The VBFD has participated in this program for several years and values the opportunity to mentor our future leaders

Pink Heals Tour - 11 Week Cross Country Tour to help people battling cancer with a focus on women - Captain Mike Mullins is the National Vice President of Pink Heals or Guardians of the Ribbon, as well as VP of the Virginia Chapter

Other VBFD Participation

 OBX Marathon  Shamrock Marathon, 1/2 Marathon and 8k  Rock & Roll 1/2 marathon  Wicked 10K  Santa Shuffle  Tough Mudder  Mud Run Guns and Hoses Hockey Game to benefit CHKD - Hampton Roads Firefighters and Police battle it out on the ice to raise money for the kids at CHKD

City of Virginia Beach Fire Department/2013 Annual Report 41

Honor Guard

The Virginia Beach Honor Guard Association is formed to serve as ambassadors to fallen brothers and sisters in the fire service by honoring their memory and paying respect to their families in recognition of their sacrifice. Additionally, the Honor Guard provides a positive public image of the fire service through participation in memorials, funerals, ceremonies, community activities, and special occasions.

This year, the Honor Guard welcomed a new member into the ranks and developed a website to better serve its members and the department. They now have two co-commanders to allow for increased awareness of administrative functions and HONOR GUARD PARTICIPATION to improve the span of control. The association supplements its funding through two fundraisers each year, the Abby Road  Virginia Beach Fire and EMS Fallen Firefighter “Burning Down the House” event, and the Christmas Tree Lot. Memorial Service They also completed the paperwork and are currently awaiting  State Fallen Firefighter Memorial Service the ruling on their application for 501C3 status.  National Fallen Firefighter Memorial Service  International Fallen Firefighter Memorial Service  Departmental Promotional & Retirement Ceremonies  Parades, Graduation, Awards Ceremonies , and other regional and local events  Assisted in Firefighter funerals within Virginia Beach and neighboring jurisdictions.

City of Virginia Beach Fire Department/2013 Annual Report 42

Credits & Acknowledgments

Thanks to all the individuals who contributed to this report and the success of the Virginia Beach Fire Department over the last year.

Firefighter Laura McFerrin—Fire Operations

Catherine J. Morse - Research & Analysis

Monica Crowell—Research & Analysis

VBFD Senior Staff

Photos by Retired Master Firefighter/VBFD Photographer Ray Smith and VBFD Multimedia Communications Specialist II Kirk P. Kellerhals Photos by the VBFD Multimedia Production Unit © 2014 - City of Virginia Beach Fire Department. All rights reserved. This material may not be reproduced, displayed, modified or distributed without the expressed prior written permission of the copyright holder. For more information or permissions to use, please contact Kirk Kellerhals at [email protected].

City of Virginia Beach Fire Department/2013 Annual Report 43

City of Virginia Beach Fire Department 4817 Columbus Street Virginia Beach, Virginia 23462 Phone: (757)385-8882 Fax: 963-5822 Email: [email protected] www.vbgov.com/fire