2015 CATALOG OF PERIODICALS Experience the Best of Both Worlds in Reading PRINT • DIGITAL 619 Franklin Street • Michigan City, IN 46360 Phone: (219) 814-5100 • (800) 426-5038 Fax: (219) 872-5940 • E-Mail: [email protected] Website: www.popularss.com Mag Select INTERCONTINENTAL SUBSCRIPTION SERVICE GIFT CERTIFICATE PROGRAM The ideal gift for employees, clients, friends and family for such occasions as: • Anniversaries • Birthdays • Holidays • Incentive Programs • Benefit Packages • Annual Recognitions • Secretary’s Day • And MORE! Offer one title or twenty-four titles to pick from. You decide on the variety. Intercontinental Subscription Service has thousands of titles to choose from and the recipient decides which magazine they would like to receive. Prices of certificates vary. You will be remembered every time the magazine arrives at the recipients’ home/office. Happy Birthday! A GIFT FOR YOU! Congratulations! For more information call: 1-800-824-MAGS (6247) [email protected] • magsonline.com (ISS) Welcome to the Popular Subscription Service (PSS) 2015 Periodical Catalog! We appreciate and thank you for your interest in our library subscription service in operation for over 54 years. Thousands of facilities have chosen PSS for their periodical needs year after year and here is why: • 54 years professional expertise within the periodical industry. • Competitive pricing, order savings and consolidation. • Experienced and skilled staff to assist you via a one on one basis. • www.popularss.com. Digital periodicals, online ordering; claim submittal and history. • No cost and non-obligatory competitive bid analysis to help maintain cost within your budgetary resources. • Certified Woman Owned Business within the State of Indiana, and nationally through the Women’s Business Enterprise National Council (WBENC). Thus adding diversity to your supply chain. Popular Subscription Service is proud to partner with your facility to provide the absolute best in subscription service and pricing. Whether placing a small, mid or large size order, digital, print or both; a PSS personalized sales representative is happy to provide a competitive bid analysis for your side by side comparison to that of your current supplier. Thank you once again for your interest in Popular Subscription Service. We wish you and your organization good health, happiness and prosperity in 2015 and in the many years ahead! Sincerely, Lori Ann Lake President and CEO 1 Popular Subscription Service is your One Stop Shop and Periodical Order Consolidation source for: Scholastic and academic publications Medical and business specific trade journals General Interest periodicals Electronic journals Newly Updated Online Order and Customer Service Portal On our website: You may browse and search our titles and prices Submit your order Renew an existing order Review your online order and invoice history Maintain consistant record of claim progress, resolution and claim submittal history Ability to view previous claims Digital titles - contact office for more information Visit our Website: www.popularss.com Ordering It takes publishers 60-90 days to process renewal and new subscription orders. Subscriptions for foreign publishers may take a little longer. Please take this into account when sending us your order to avoid loss of issues for renewal subscriptions and frustration with new subscriptions starting. Orders are processed immediately to the publishers upon receipt of a signed Purchase Order or Payment. Generally purchase orders specify net 45-90 days. Should payment processing be a concern, please contact us so that we may work with your organization in setting up a timely payment plan agreement. OUR CATALOG BEGINS ON PAGE 19 2 Nationally WBE Certified We are a certified Women Business Enterprise. Our WBENC number is #2005110450 Our number is # 80101706 in Indiana Quotations Not sure that you have enough money in your budget? We can provide quotations on one title to one person or for all of the titles for the libraries in a district. Over the phone, fax, e-mail, digital, our website or regular mail, we can handle most formats for your quotation needs. You can also use our website to receive a quotation. To comply with the regulations in your area, we will offer whatever “Bonds” necessary. We can also provide you with exceptional references, when requested. Yearly Renewal - Proposal Review To help save time and effort, as well as to avoid a potential lapse in service with the yearly periodical order, Popular will send your periodical renewal - proposal listing for review approximately three months prior to your organization’s renewals. This provides adequate time to look through the current titles for your library, and to make for any changes, additions or deletions to the current periodical listing. 3 Subscription Terms We process 1-year subscriptions for almost all publishers. Due to the highly computerized nature of the publishers’ operations, they have great difficulty processing and pricing odd term subscriptions. Upon request, we may separate a list of those titles that we will be happy to process to the publishers at a later time in the year from your main list. This will alleviate the trouble of titles that are not on a common expiration date with your other subscriptions. We will do all of the work and worry for you! Some publishers will also accept 2- and 3-year subscriptions. Rate Changes At Popular Subscription Service (PSS), we do our very best to provide the most current prices to our customers. Please note however that since the periodicals are a product of the actual publishers, prices are subject to change and are at the sole discretion and control of the publisher. To ensure the most up to-date pricing structure and savings information please provide us with your periodical list and we will provide a competitive bid for your side by side comparison! New Titles PSS processes and handles thousands of additional titles which may not be provided in this catalog or website. Should a desired title not be listed, simply let us know and we will make sure you receive the best price available! 4 Common Problems On occasion, problems may arise with your magazine subscriptions. These errors can be the result of technical problems encountered during the publisher’s automated- electronic operations. There is also a possibility of checks and/or orders lost in the mail or misplaced by the publisher. We ask you to please notify us as soon as possible when you have a problem with your subscription so that we may do the necessary research and quickly correct the situation. Cancellation of Subscriptions Should your organization request cancellation of a subscription, please note that each publisher’s cancellation terms will vary. In general, subscriptions must be cancelled within the first 6 weeks of placing the order, Again reimbursement, if any is at the sole discretion and control of each respective publisher. Discontinued Publications Occasionally a periodical is discontinued. Since we have paid the publisher in advance for your subscription, it is the obligation of the publisher to reimburse you for the remainder of your subscription or offer a substitute. Sometimes, the publisher will make arrangements for the remainder of your subscription to be fulfilled by another title of similar nature. In case of publisher bankruptcies, there is unfortunately no restitution. When to Claim Simple pointers to keep in mind when placing a periodical claim: Weekly publications – by the end of the week of cover date: Time magazine issue October 1 – claim by October 8 Monthly publications - by the middle of the month’s issue date: October issue – claim by October 15 Bi-monthly publications – by the end of the first month of the cover date: October 1 issue – claim by October 15 OUR CATALOG STARTS ON PAGE 19 5 Issue Loss/Damaged Issues Due to circumstances beyond our control, you may occasionally have a gap in service or receive a damaged issue. If you have either of these problems, please notify us as soon as possible so we can contact the publisher to help rectify the situation. Please note, it may not always be possible to obtain the back issue requested due to the fact that it is no longer available. In such cases, we will ask the publisher to extend your subscription to compensate for the missing/damaged issue. In some cases, it may appear that an issue is missing when in actuality the magazine has changed its frequency or title name. Please notify us with any questions or concerns and we will clarify the situation as quickly as possible. Resolving Duplicate Issues Due to multiple and rapid changes in technology, many publishers process a variety of address line formats resulting in duplicate issues. Also since the publishers’ labeling services are highly automated, the slightest difference in the renewal address from the current subscription on file, a new account may be created. • While we understand that duplicate issues may be quite annoying, please be assured that no additional expense is incurred by the subscribing institution. • To resolve duplicate issues, please contact us to provide the magazine name, account number and the expiration date that is located on your magazine mailing address label We prefer this information to be called in, scanned and emailed/or the labels sent to us via regular mail. Please do not fax the entire magazine cover to us as this becomes quite costly and wasteful of fax resources and time. • We will then notify the publisher who will then combine the duplicates and extend your subscription date to the appropriate length. • As the publishers’ process mailing labels months in advance, you may continue to receive duplicates for the next 2-3 months. Again the extra magazines will not affect your subscription and you do not incur any additional expense. • Once you start receiving only one magazine, double-check your expiration date to ensure its accuracy.