Quick Start Guide

BBM Enterprise Quick Start Guide For BlackBerry 10 devices | 1 Welcome to BBM Enterprise BBM Protected is now BBM Enterprise! If you’re a current BBM or BBM Protected user, you can switch to the BBM Enterprise app quickly and easily. All your BBM contacts are added in BBM Enterprise automatically.

Before you switch to BBM Enterprise, make sure you’re using the latest version of BBM. To check that you have the latest version of BBM installed, open BlackBerry World. Tap > My World > My Apps & Games. At the top of the screen, tap the Updates tab. If BBM appears in the Updates tab, tap the Update icon.

Switch from BBM Protected to BBM Enterprise 1. In the BBM app, swipe down from the top of the screen. 2. Tap . 3. Tap Switch to BBM Enterprise (figure 1). 4. If prompted, download the latest version of BlackBerry World by completing the following steps: • On the prompt to download BlackBerry World, tap Download (figure 2). • On the BlackBerry World download screen, tap Update. 5. Once you updated BlackBerry World, close and reopen the BBM app again. 6. Tap Continue to download the BBM Enterprise app. After BBM Enterprise is downloaded, the BBM Enterprise app opens automatically. FIGURE 2: UPDATE BLACKBERRY WORLD 7. To sign in to BBM Enterprise, tap Continue (figure 3).

FIGURE 1: SWITCH TO BBM ENTERPRISE FIGURE 3: SIGN IN TO BBM ENTERPRISE | 2

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