1973 REPORT and Summary 1966-73

COUNTY A €EW\ D)W PUBLIC MCE LIBRARY 1873-19 A PROCLAMATION for LIBRARY CENTENNIAL DAY

April 9. 1973, at 9 a.m., Mayor Richard G. Lugar opened the door to Central Library in a symbolic re-enactment of the opening of the first Indianapolis Public Library, just one hundred years before. In the picture above, Mayor Lugar, left, has just finished cutting the ribbon which bound the iron gates at the main entrance of the Library, assisted by Mrs. Winifred Pettee, President of the Library Board, and Raymond E. Gnat, Director of the Indianapolis-Marion County Public Library. Prior to the ribbon cutting, Mayor Lugar officially proclaimed the day of April 9. 1973, as'Library Centennial Day" and called "upon all citizens to appreciate the outstanding century of service the Public Library has provided to Indianapolis residents/ Accepting the proclamation for the Library, Mrs. Pettee replied. "Thank you. Your Honor, fortius proclamation and for coming today to help us start our second century of service. "Today, on these steps, we are looking in two directions-backward and forward. It is proper and pleasant for us to look back upon the accomplishments of the Library in the past 100 years and see its contributions to the community. "However, more importantly, we must look to the present and to the future. The challenges that we face today are just as great, and even more complex than those which faced library people in 1873. Today, the members of the Library Board, the Foundation Board, and the staff pledge to you, Mr. Mayor, and to the community that we will make the next 100 years just as glorious and as fruitful as the past 100. "Speaking on this very spot, at the cornerstone-laying ceremony in 1916, Meredith Nicholson said. 'The administration of our library first and last has been characterized by broad-mindedness and catholicity, and this is the true spirit in which the library of a great city must be conducted.' "We hope this tradition has been, and will continue to be. upheld in the Indianapolis-Marion Counn Public Library. A great part of the success of our present operation is due to the hard workofourown staff." TO: The Indianapolis-Marion County Public Library Board

Mrs. Winifred E. Pettee, President Douglas L. Walker, Vice President Mrs. Elizabeth M. Strain, Secretary Monta E. Hale, Treasurer Arthur E. Eckiund (Appointed 22 May, 1973) L. Robert Mottern (Term Expired 22 May, 1973) Gordon H. Thompson Miss Phyllis W. Waters (Deceased, December 28, 1973)

FROM: Raymond E. Gnat, Director of Public Libraries

Annual Report For Calendar Year 1973

I have the pleasure of submitting to you this report of the 1973 activities of the Indianapolis-Marion County Public Library.

The Library continues to strive to serve a public that is demanding of its resources and facilities. Under the Board's guidance a climate has been set to provide the Indianapolis-Marion County community with a total library service.

Indianapolis, Indiana

1974 DIRECTOR'S REPORT FOR 1973

In 1973 the Indianapolis-Marion County Public Library completed 100 years of service with increasing strength and excellent prospects for the future. » The year was marked by several outstanding Centennial series of events beginning with the Clowes Hall celebration in April and continuing throughout the year with the thdme "A Century Of Service'.'

The Library, by its continued high level of public services, through its centennial programs and continued public awareness activities, generated more publicity than the Library has ever before received.

At the Clowes program, The Honorable William Hudnut,III, member of Congress and former pastor of the Second Presbyterian Churhc, read excerpts from the sermon given in 1868 by the Rever­ end Hanford Edson, then pastor of the Second Presbyterian Church, in which he advocated the need for a Public Library. Dr. Edward Hoiley, Dean, School of Library Science, University of North Carolina, and author of Charles Evans: American Bibliographer, a biography of the first librarian of the Indianapolis Public Library, spoke on "The Indianapolis Public Library — A Live Thing In The Whole Town'.' Dr. G. Thomas Tanselle, author, bibliographer, Professor of English, University of Wisconsin, and a native of Lebanon, Indiana, spoke on "Indianapolis In The World of Books'.' Miss Emily Kimbrough, a native of Muncie, Indiana, and author of such all time favorites as Our Hearts Were Young and Gay, The Innocents From Indiana and Through Charley's Door spoke on "Now And Then'.' The program papers are soon to appear in printed form.

The Library Foundation, with its Friends of the Library Com­ mittee, sponsored a highly successful essay contest and book sale. Assets of the Foundation grew from a balance of $344.98 in 1971 to $8,354.02 as a result of proceeds from Book Sales and memorial gifts.

In reviewing this year's activity, it is impossible to adequately express my thanks for the contributions of time and leadership given by the Library Board Members, the support and concern of the Advisory Council and the dedication and vitality of the Library Staff.

-2- Robert Trees received the Distinguished Service Award which acknowledged that he

"has contributed significantly to staff morale by his cheerfulness and uncom­ plaining attitude. His personal sense of responsibility in the delivery of ma­ terials to library agencies has gained for him the respect and admiration of all. He is the personification of 'Service with a Smile'."

Experienced staff members contribute to the achievement of a library's goal of good service. This past year, through retirement, this library lost ninety-two years of experience. The retirees, their last staff assignment, and their years of service are as follows:

Harold,Burton,..lli years of service, Head,Circulation; Mary Jo Johnson, 20 years of service, Broadway Branch,1 Herbert Keene, 12|- years of service, Head, Maintenance; Harold Sander, 20 years of service, Broadway Branch; Arthur VanDyke, 8 years of service, Rauh Branch; Marian Weber, 20 years of service, Brown Branch.

A significant administrative change took place effective October 1, 1973, The positions of Assistant Director and Personnel Coordina­ tor were eliminated, and two new Associate Director positions esta­ blished. Lawrence Downey, formerly Coordinator of Personnel Services, was appointed Associate Director of Centralized Services and Marilyn McCanon, formerly Supervisor of Extension Services,was appointed Associate Director of Extension Services.

Construction of the new Warren and Southport regional libraries was started and scheduled for completion in the spring of 1974, These 15,000 square foot, 70,000 volume facilities will cost approximately $600,000 each.

Mention should be made,at this point, of the very active South- port citizens group backing the Southport Library with a "Bucks For Books" campaign to help stock the new facility. A cash gift, the pro­ ceeds of a talent show and community contributions, will be made at the Open House early next year.

-3- The Central Library addition work was started this year and scheduled for completion in the late summer of 1974. This 45,000 square foot addition will cost approximately $1,400,000 when com­ pleted.

The annual budget process requires the maintenance of close liason with the County Auditor, County Treasurer, County Tax Adjust­ ment Board, Municipal Corporations Committee of the Unigov Council and the State Tax Board. The Library Board's right to appeal (to the State Board of Tax Commissioners) budget reductions by the Unigov Council has been maintained as a result of court action. An attempt is being made to receive $350,000 of "Revenue Sharing" funds from the City-County Council.

1973 Budget (Actual Expenditures)

Salaries & Related Expenses $ 2,690,038.47 64.4% Books, Periodicals & Binding 663,052.55 15.9% Other Expenditures 827,176.06 19.7% TOTAL $ 4,180,267.08 100.0%

As of December 31, 1973, the Gift and Trust Fund was valued at $192,899.68.

Interest earned by investing idle Library bank balances is as follows:

Year Operating Fund L.I.R.F. Gift Fund Bonds 1969 $ 16,555.00 $21,189.93 $4,576.99 1970 17,786.97 7,566.14 $ 74,444.34 1971 8,326.27 7,824.35 105,825.75 1972 6,219,98 9,955.87 74,895.11 1973 16,649.23 9,550.30 191,900.44

Principal sources of library revenue are: Excise Year frooertv Tax Bank Tax Overdue & Misc. Federal Grants & Misc. 1970 $3,467,537.49 $39,835.31 $84,048 .29 $75,192.00 $ 6,591.90 1971 3,176,874.14 39,998.56 93,471 .44 32,000.00 268,723.87 1972 3,551,337.91 54,628.85 97,617 .05 30,000.00 268,307,13 1973 3,679,694.01 63,099.03 99,470 .49 20,667.00 286,717.75

-4- Property tax rates:

Levied in: 1968 $0,219 1969 .197 1970 .197 1971 .210 1972 .211 1973 .211

Hopefully, a financial crisis, as a result of the property tax freeze mandated by the State Legislature, can be averted. The property tax freeze could result in curtailment of hours of service, reduction in the purchase of library books and materials, and suspension of planning for new branches and the remodeling and renovating of existing agencies

The Library Improvement and Reserve Fund status is:

Paid into the fund (Jan. 1967 - Dec. 1973) $1,189,776.50 Expended from fund (thru Dec. 31, 1973) 868,920.71

As of January 1, 1974, there is $320,855.79 available for the proposed remodeling of various parts of the Central Library.

Other significant improvements and services, recorded in the following summaries, presents a report of continuing solid achievement.

The second "Century of Service" of the Indianapolis-Marion County Public Library has begun.

Raymond E. Gnat Director of Public Libraries

DIRECTORS'S SUMMARY SINCE 1966

Prior to July 1, 1966, Marion County outside of the School City of Indianapolis and Beech Grove had no library service.

Geographical Area

Subsequent to the formation of a Marion County Public Library Board and the merger in 1968 forming the Indianapolis-Marion County Public Library, the library's physical service area was increased more than seven-fold to 380.3 square miles.

-5- Population

The merger resulted in a potential clientele of 764,000 people; 200,000 having had no previous library service. The library has been, and is continuing to go through a period of rapid public-service expansion in physical quarters, staff and library materials. This is necessary, in order to provide a minimum amount of service on a county-wide basis, consistent with the concept of uniform service throughout the entire county.

Registered Borrowers

The number of registered borrowers has grown from 130,000 to almost 260,000.

Circulation

Circulation of library materials has grown from 2,323,000 to more than 3,375,875 annually.

Film Collection

A tremendous increase has resulted from the expansion of our film holdings. In 1966—6,331 film showings were attended by 309,270 people; in l973--46,993 film showings were attended by 3,318,705 people.

Service Questions Answered (In Person and By Phone)

In 1966 library personnel answered 308,638 queries; in 1973, this increased to 472,213.

Book Stock

The number of volumes has increased from 861,256 in 1966 to 1,127,578 in 1973.

Hours of Service

The number of hours open to the public by the various library agencies has increased from 41,236 hours annually in 1965, to 52,676 hours annually in 1972. In 1973, the hours opened to the public increased to 58,493 annually; and additional hours of service are scheduled for 1974 with the opening of the new Warren and Southport buildings.

-6- Patron Traffic

In 1973, when we started counting the number of individuals going in and out of our service agencies, approximately 2,590,408 visits were made to public libraries.

Service Agencies

The total number of library service agencies has increased from 19 in 1965 to 23 in 1973, with one additional agency to be opened in 1974 (Warren). Two agencies have been closed (Rauh and Riverside).

To make library service more accessible and convenient for the public to use, seven new library agencies were opened for public service (Lawrence, Marwood, Nora, Southport, Wanamaker, Wayne, Westlane) — three additional bookmobiles were put into service — two new regional libraries were built and opened (Eagle and Nora) — three libraries were relocated (Prospect, Brightwood and Haughville) and two enlarged (North­ east and Westlane). The third and fourth regional libraries (Southport and Warren) are under construction; to be completed early in 1974 — parking facilities and physical quarters were improved at seven libraries (Brown, West Indianapolis, East Washington, Spades, Central, Broad Ripple and Emerson).

Tax Rate

The Library Board is aware of the fact that the library budget has increased over the last few years. However, the 1973 library operating fund rate of .211 cents is still far below the State Law limit of .45 cents. If the Library Board is to carry out the responsibility of providing library service in all of Marion County, an increase in income is necessary. There is still much to be done to establish and maintain library service, as indicated by the tremendous response to services now being offered.

Budget

How large should a library budget be? No simple answer can be given to this question. Basically it should receive the amount that its program requires, and the program itself derives from what the community expects and its gratification with what the library provides. The cost of the program is determined by what it takes to hire competent staff, to buy library materials, and to defray general running expenses.

-7- It may be noted that the new Warren and Southport Libraries, under construction and due to be completed early next year, are a result of a bond petition containing 1,777 valid signatures of property owners presented to the Library Board. The petitions contained a cover letter indicating that the construction of these facilities would result in a tax increase for the Operating and Bond Redemption Funds.

The more the community wants, the better the library and the higher the cost. We have a competent staff and we have a watchful Board; with this combination, the public can expect library service that is efficient and economical in operation.

Property Tax Relief

Tax review bodies have questioned the Library Board as to what efforts have been made to relieve the Library's dependence on property tax as the main source of revenue.

The Indianapolis-Marion County Public Library system's impact on the Real Property Tax rate in Marion County amounts to (1972 collected in 1973) .211 for the Operating Fund levy for $3,743,709 and .031 for the Bond & Interest Fund levy of $481,429.80.

The Indianapolis-Marion County Public Library total real property tax levy is $4,225,138.80; or 1.7% of the total amount levied and collected from real property of $248,438,161.44 in Marion County.

1. The replacement of the Personal Property Tax with the Motor Vehicle Tax has had an impact of $262,169.79 (O.F. 1972); and $17,477.96 (B & I 1972). This has the effect of lowering the tax rate on real property by 1.576 cents (l£ levy = $177,426).

2. Fees for overdue materials and charges for lost materials has an impact of $97,617.05 (O.F. 1972). Or, an affect on the rate of .181 cents ($.00181).

3. The Public Library provides services to the Indianapolis Model City area. A request for 1973 funds totalling $115,547.58 to cover the cost of 13 library programs in that area went unheeded. If these funds were made available, it would have reduced the library real property tax rate by .651 cents ($.00651).

-8- 4. The State and Local Assistance Act of 1972 as passed by Congress (commonly called "Revenue Sharing") makes it very clear that libraries are a national priority. As a reslut of a nation-wide effort of libraries, through their national organization, the American Library Association, Public Libraries are specifically listed as one of eight priority cate­ gories for which local communities may use these funds. If these funds were distributed in proportion to the tax rate (i.e. , the amount of property tax collected and distributed to the Library in 1972 was 1.7% of the total property tax collection) the Library's share of the $19,825,000 revenue-sharing distribution for 1972 would be $337,000; with a reduction of the real property tax rate of 1.899 cents ($.01899).

At the request of the Library Board, the Indianapolis City-County Council has appropriated $350,000 of revenue sharing funds for the Indianapolis-Marion County Public Library Board Operating Fund, for ordinary and necessary maintenance and operating expenses for libraries (F. O. 18-1973). Unfortunately, the State Board of Tax Commissioners have held this part of the ordinance in "abeyance" because they can find no statutory provision for this transaction.

5. The Indiana Library Association had introduced into the State Legisla­ ture a bill that would have provided for State support of library services on an area basis. Financing would have been on a basis of $.20 per capita; $15 per square mile of service area; and a basic grant of $35,000. If this had gone into effect, it would have yielded $597,000 to the Indianapolis-Marion County Public Library district; with the result of a 3.364 cent relief of the real property tax rate.

When the Legislature voted to freeze property tax levies, they pro­ vided for the generous support of school districts. Until similar provi­ sions are made for public libraries, Library Boards will have to continue to depend on the real property tax as the main source of revenue. We feel people are willing to pay for library service by means of a real pro­ perty tax. They have for 100 years, and the tremendous public response (as reflected in registration, circulation, and service use and hours) indicates that the Indianapolis Community is willing to pay, through taxes, for a service that has been made accessible and easy for them to use and gives them a certain amount of satisfaction.

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-9- ADULT SERVICES' REPORT FOR 1973

In our frame of reference nothing took precedence over the Library Centennial in that year of extremes -- 1973. One hundred years of free library service, the first 93 to the city alone, the last seven to both city and county, gave us the impetus to launch a cam­ paign designed to reach every man, woman and child. The community responded generously -- a proclamation from the Mayor, editorials, news coverage, the Symphony Orchestra, good attendance at all the celebrations and programs, a letter from the President, telegrams, etc.

The Adult Services Coordinator and office staff were involved in most of the planning and execution of the various activities, from the library film and videotapes to compiling lists of invitations; to setting up the essay contest; to contacting schools, clubs, and individuals for all aspects of the celebration; to revising and enlarging the Indianapolis- Marion County author booklist, etc.

In addition time was found to reach new high in programming by both Central and branch personnel. At Central, three lectures on the Comet Kohoutek (what a fizzle), a series of talks on medical problems planned by Science and Technology, an illustrated lecture on Willa Cather in honor of her centennial were sponsored in addition to the usual film and travel series. The first annual Senior Citizens Day was held in June, an all-day affair with book talks, representatives from legal and health agencies, musical entertainment, and refreshments drew some 100 people. Films division planned monthly programs on Sunday afternoon of films made from books by Indiana or Indianapolis authors as part of the Centennial celebration. The staff gave a total of 185 talks on both books and library services to 4,789 people. Nine book lists were compiled ranging in subject from "Witches and Demons" to "Books for Gifts'.' New groups added to the existing programs for the Detention Center, Senior Citizens Center, Operation Late Start, Central State Hospital and nursing homes have been the Salvation Army Lunch Program and Maple ton Center, Most branches continue their visits to nursing homes, some shut-in service, film and slide programs. The Books to People staff was largely respon­ sible in starting a library at the Marion County Jail.

A community survey was conducted by each agency according to specifications made by the two Coordinators and Extension Supervisor. Schools, churches, community centers, health facilities, CAAP agencies, business, clubs, recreational facilities and other groups were counted in

10- each service area and the amount of cooperation or participation listed by each branch or Central. This cooperation consisted of talks, book collections, supervising volunteers, films, publicity through library media, exhibits.

Collections have received great attention through the allocation of specified subject areas and budgets to the professional staff members in each division. Progress was made in the microfilming of more early India­ napolis newspapers in cooperation with the State Library. Several perio­ dicals on microfilm were acquired to fill in gaps in our files or to replace disintegrating files. The adult book budget for the year was $507,720.00 and the book stock stands at 757,979 adult books in the system. The number of books added was 17,032. A rise in the use of foreign language books has been noticeable with particular interest in Spanish and Eastern languages. Subjects in most demand appeared to be aspects of govern­ ment, the Presidency, shortages, World War II (especially the German side of the war), women's lib and the perennially popular occult.

Gifts of 134 memorials, five monetary gifts to the Foundation, two gifts in honor of living people, and seven gifts from organizations were received. As always there were hundreds of gift books from indi­ viduals most of which will swell the stock of the book sale. Of particu­ lar value was a check from the local Audubon Society for subscriptions to their magazine for all agencies.

Frances Stalker Coordinator, Adult Services

ADULT SERVICES SUMMARY SINCE 1966

The year 1965 marked one of the most productive and interesting periods of the library. There seemed to be an explosion in the variety of adult materials, new emphasis on paperbacks (lamination was all the rage that year), large-type books came on the scene, reprints started their steady climb, an increasing number of newspapers and periodicals be­ came available on microfilm, and it seemed as if every publisher offered a special approval plan. The total adult book budget including periodical subscriptions was $115,590 and the adult book, stock for the system was 480,842. Increasing emphasis began in our outreach programs and in May a part-time assistant was added to the Adult Services staff to work with groups. That year 30 book talks were given and 11 book lists made, a new high. With $6000 in LSCA funds reference collections were pur­ chased for seven community centers and supplemental reading collections for literary and English classes at seven high schools and one which met at the library. -11- In July 1966 county-wide library service became a reality and the ASO began ordering the initial collections for the four new branches, each with an allocation of $18,250.

Much of the year 1966 was spent in ordering the basic collections for the four planned county branches as well as the two county bookmo­ biles. With additional funds Central divisions were able to increase their buying of multiple copies. The Indianapolis Sun, 1888-1910, was micro­ filmed and the file of the New York Times on film completed. The adult book stock was 508,386 and the adult book budget $122,305. The Choice opening day collection for college libraries was checked with our holdings and we found that the library had roughly two-thirds of the titles. Paper­ backs were bought in larger quantities and the number of Greenaway con­ tracts rose to 26. Outreach in the form of visits to community agencies netted us little in the way of definite library contacts except at the Senior Citizens Center and the establishment of a small collection at Lockefield Gardens. This was the year that the Great Books program apparently severed all relations with the library. On the positive side contacts for cooperation were made with the English-Speaking Union, I. U. Bureau on Public Affairs, Council on World Affairs. Sixty-four book talks were made and seventeen book lists compiled. Thursday Evening programs drew record crowds and several branches had successful adult film and travel programs. Teacher's Library and Dunbar branch were transferred from the jurisdiction of the library to the public schools.

The four county branches Lawrence, Marwood, Southport and Westlane had all opened by late fall of 1967 and plans for the collections of two additional branches known as Y and Z (subsequently Wanamaker and Wayne) were made. The adult book stock was 542,018 and the book budget $135,400. For the first time we acquired foreign language records and periodicals on microfilm. An important gift was the personal library of the J. K. Lilly's at Oldfields. Eighty-eight book talks were made and eleven book lists made. Community cooperation improved with regularly scheduled sessions at the Jewish Community Center, Holiday Park Senior Citizens group, Senior Citizens Center, Women's Prison. In- Service training sessions covered the rare and unusual books in our col­ lection, recent trends in education, computers, evaluation of a community and selecting books to serve it. Mrs. Marguerite Smith,as the assistant, and the page undertook the wrapping:and listing of the books in the fourth floor cage.

-12- The year 1969 marks the first annual report on the calendar instead of the fiscal year. It also marks the end of a busy 18 month period in which the population served by the library expanded to some 800,000, six new branches were added to the system and the ordering of materials for the new Nora branch started. For 1969 the adult book budget was $388,050 and the adult book stock 592,854. Eleven runs of Indianapolis newspapers were sent to Micro-Photo for microfilming including the five German language papers published here at one time. Eighty-five book talks were made and thirteen book lists compiled. Two new agencies availed themselves of our services, the Flanner House Basic Education classes and the Detention Center. The annual report noted that reaching the disadvantaged adult was a seemingly impossible task and that a dif­ ferent view must be taken of acquisitions for inner-city agencies.

In 1970, for the first time provisions for a regional branch were made well ahead of opening and with almost total service in mind. The Nora branch will open with bound periodicals, microfilm, many, many periodicals and continuations and some 15,000 adult books.

The total adult book budget for the year was $412,339 and the book stock 660,058. Innovations included l) the start of phonograph record collections in four branches, Eagle, Shelby, Brown and Nora. 2) The prerogative of the Coordinator to initiate multiple orders for agencies when needed. 3) The responsibility of the Staff Collection was given to Adult Services. (We heartily recommend that these books be dispersed to the divisions). 4) Changes in branch requisitioning of books through examination of both new books ordered by the divisions and Greenaway titles shelved in the New Book area. The "Add and Replacement" lists were instituted by which the Adult Services office compiled a list of branch requisitions four times a year for multiple ordering. Other changes were in the treatment of paperback books; the transfer of excess branch books to Branch and Stations; the cut-off date for expenditure of the bud­ get was set for October 1 with requisitions placed afterward charged to the following year's budget.

One hundred and ten book talks were made by staff members and six book lists compiled. One new agency was added to our outreach programs, Central State Hospital. Due to the remodeling of Cropsey Auditorium no spring Thursday Evening Series was held.

-13- A notable milestone of the year 1971 was the acquisition of the one millioneth book by the library, an adult book budget of $295,800 plus $3,000 for dues and memberships, and, what we call a general reference fund of $48,539 (shared with children's services) for the purchase of periodicals, encyclopedias, and regular continuations. This breakdown of the budget has greatly helped the bookkeeping in the individual agencies The book stock reached 703,273. During the year 127,000 books were pro­ cessed. The production figure in adult books continues to rise with 35,469 new titles or editions published in 1971. It should be noted that the col­ lections of so-called "young adult" books have almost become obsolete. All lease contracts with Anco Lease Service of Atlanta were halted (except for Arts) as a result of poor service. Publishers continued to merge or take over distribution of other's output.

Riverside Branch was closed because of lack of use, and the spacious new Nora Branch opened, both with the attendant hard work which goes into the opening or closing of any agency.

Part of the microfilm file of the Indianapolis Star (July 1916 - May 1933 and January 1948 - June 1949) was re filmed from our bound files at the instigation of the publisher.

An impressive discussion of our outreach programs, both adult and juvenile, given at an Adult Services meeting showed the growth of our services to the community. Book talks scheduled during the year totalled 78 and eight book lists prepared. The latter included a revised Indiana­ polis-Marion County Author list in observance of the Indianapolis Sesqui­ centennial. The year was marked by spectacular attendance at the Thurs­ day Evening Series which was finally limited to 160 by the Fife Prevention Squad. The branches continued to expand their programs and services.

The Indiana Union List of Serials after several years of compilation by Indiana Librarians was issued in almost complete form.

In 1972, the appointment of Raymond E. Gnat as director of libraries signalled a year of lightning changes. Adult Services has been involved in such things as the recall of branch books no longer held by Central; the transfer of many Extension (old Branch and Stations) titles to Central to build up the "pool" collection for the system; a speed-up in the news­ paper microfilm project; the transfer of Greenaway contract record keeping to Order Section; lending library contracts with a new company; the first annual book sale of unwanted gift books; a start on book ordering for the new Warren Branch. The adult book budget for the year was $375,230 plus $60,960 for general reference.

-14- In preparation for the Library Centennial in 1973 some preliminary work was done in 1972 such as securing Clowes Hall for the official celebration; collecting display material for the branches; starting our work on the library film.

A new administrative assistant, Linda Leeds was appointed in January 1972 to succeed Marguerite Smith who retired at the end of 1971. New groups added to our present outreach program are Operation Late Start, the Adult Day School and the Salvation Army Lunch program. One hundred and fifty-seven book talks were given and ten book lists made.

Other projects started were the subject heading list for this library and a community survey of each of our agencies. Some attempt has been made at providing shut-in service, however a lack of volunteers has thrown this service on the Central, branch and bookmobile staffs.

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CENTRAL SERVICES REPORT FOR 1973

Considerable progress was made in 1973 toward a more efficient operation in the areas of circulation control, and the utilization of space and staff.

A good circulation control system requires accurate up-to-date registration and delinquent records, quick identification of overdue materials, and early efforts to retrieve these materials. In January the central registration records were moved from the Circulation Division to the Circulation Control Center, thus placing these records with the related records generated by the computer, and under one supervisor. In July the Library converted to its own mini-computer CLSI (Libs 100) thus making us independent of contracted computer service.

Decision was made (effective January 1, 1974) to issue 2-year cards instead of 4-year cards. This action will make it possible to apprehend the delinquent borrower much sooner. Another decision, also effective January 1974, was to have one central registration file, thus relieving public service agencies of the routines for maintaining such files. A special summer project for retrieval of overdue materials was carried out. This project, combined with intensified efforts of the two messengers and part-time student help, resulted in retrievals by messen­ ger amounting to $27,783.40 more than in 1972.

15 Work was begun on the additional four floors of the Pennsylvania Street Annex, and a study made to recapture space in the Central Building. Film Division was moved to the recently acquired Riddick Building, 1435 North Illinois, now called Library Service Center. This move released 1846 square feet in the Central building.

Each geographical expansion of a library, such as the creation of a branch library in an area where there has been no library service, results in greater use of the resources of a central collection. Use of books creates interest and stimulates curiosity. The individual wants more, and more in depth, than he can find in his branch. This, then, is the responsibility of a central library--to build collections in size and depth in order to serve the entire community.

The statistics of Central Services Department for 1973 compared with 1972, and with 1966, the first year of county-wide service, support the above generalization.

Both reference service and loan of materials showed substantial gains over 1972. Reference service gained 25,127 for a total of 224,291 questions. Circulation gained 30,005 for a total of 477,280 items lent. A check of the 1966 figures, shows a gain in reference amounting to 67,893, and in circulation a gain of 112,605.

This increase in both circulation and reference has been accomplished with very little increase in staff. The four subject divisions--Arts, Business, Science and Technology, and Social Sciences have handled their increased reference service with one fewer professional staff in 1973 than in 1966. The workload per professional staff for the above four divisions increased from an average of 5312 questions per staff to 5939.

Where increases in staff have occurred it was due to new or added duties and responsibilities. Circulation Control Center was created to handle overdue routines for the entire system. As agencies were added to its work, it has grown from a staff of 3 in 1966 to the present staff of 12. Film Division's service has grown from 10,723 in 1968* to 51,378 in 1973; the staff from 2.5 to 7. Children's Division's staff, because of 19 additional hours open per week, and intensified programing increased from 4 to 6.

*First year as a separate division

•16- The three electric eye counters placed in Business Library, Children's Division, and the Main Room recorded 414,927 people; 278,668 of whom entered the Main Room, Central Library. It is impossible to determine total number of books and other resources used in the building. However, it is possible to know the number of reels of microfilm and volumes of magazines used. In 1973, the count of microfilm reels requested was 9444. Magazine use amounted to 26,074.

The department staff gave 587 talks, and held 297 story hours. At the suggestion of Mary Wagner, Arts Division, the Library held its first Senior Citizens Day. Department staff participated in the film and video tapes made in observance of the centennial year. The perio­ dicals holdings list used by the public was brought up-to-date, and a revision printed and distributed to all agencies. Registered borrowers December 31, 1973 amounted to 259,169, a gain of 9,520 over December 31, 1972. Before county-wide service was instituted July 1966 there were 130,235 registered borrowers.

Pauline French

Supervisor, Central Services

CENTRAL SERVICES SUMMARY SINCE 1966

SERVICE-AREA 1966: County Commissioners passed resolution forming Marion County Library District. County-wide service (exclusive of Beech Grove and Speedway). Registered borrowers rose from 130,235 in June 1966 to 154,978 a year later.

1967: Teachers' Library turned over to Indianapolis Public Schools.

1968: Merger—city and county library boards.

1973: Studies begun on feasibility of ALSA and Co BICIL.

CIRCULATION CONTROL

1967: Moved Card File Room from basement of Central to second floor, Meridian Annex. Virginia Stroud transferred from Emerson Branch to head Card File Room.

-17- 1969: Card File Room moved from second floor, Meridian Annex to basement of Penn Annex. 1970: Card File Room moved from basement, Penn Annex to 815 Pennsylvania, and name changed to Circulation Control Center. 1973: Converted to CLSI (Libs 100) mini-computer for overdues.

Registration

1966: $15.00 non-resident card. 1967: Branches began mailing new library cards to patrons. 1970: Dropped the numerical from registrations records. Circulation Division began daily count of registration by agency as well as by township. All other agencies discontinued registration count. Began mailing all new borrowers' cards in window envelopes. 1972: Two application forms (adult and juvenile) combined into one. 1973: Central registration records, processing and issuing of cards transferred from Circulation Division to Circulation Control Center. Verification of central and extension agencies* files begun. Private telephone line to Registration. Circulation Control Center began weeding registration files of records more than two years after expiration.

Circulation

1966: Reserve responsibility transferred from Circulation Division to subject divisions. Broad Ripple, Brown, Emerson, Prospect, Broadway converted to photocharger. 1967: Mar­ wood, Westlane, Lawrence, Southport—photo charger. 1968: Eight remaining branches—photo charger. Began charging (10£) for reserves. 1969: Wayne—photocharger. 1971: Business—photo charger. Interagency loans from Central on photo charger. All agencies began charging inter-agency loans at point of ownership. Nora Branch—photo charger. 1973: Photo charging, overdue routines for Central inter-agency loans transferred from Extension to Circulation Division.

Overdues

1968: Amnesty Week. About 9,000 books returned, most of them borrowed within the previous 3 years. Began using print­ out machine for Central Adult and Broad Ripple. Second magni- printer received. 1969: Began sending transaction cards to Capital City Service Bureau. Third magni-printer received.

-18- 1970: Film Division began charging 25$ per hour for overdue 16mm. films. 1971: Second messenger hired. 1972: Buehler Corporation contract terminated; contract with Indiana Gas Company. 1973: Special summer project to recover overdue materials. Began using revised form #128 and new #127.

REPAIRS, IMPROVEMENTS, ETC.

1966: Tuck pointing—Central. Acoustical ceiling—Staff Room & Central Service Office. Central — sand blasted. New Reming­ ton Rand tables—east and west Reading Rooms. Ceramic tile glaze on walls--front hall. 1967: Opened a doorway from second floor stacks to Periodical Call Desk on west balcony. Improved ceiling lights—east and west Reading Rooms and Main Room. Central exterior trim painted. Film collection separated from Arts, moved to front hall and became a division. New railing installed on front steps of Central. 1968: New electric clocks installed in east and west Reading Rooms and Main Room. New doors--back entrance. New sidewalk leading to Pennsylvania Street door. Stacks, bridge, ramp, Social Science office and Circulation office painted. 1969: Business painted. Additional lighting on Pennsylvania Street and Meridian Street parking lots and on Saint Clair Street. Twelve double sections wooden shelving installed in Arts Division. Microfilm copier received. 1970: Real estate deal closed on St. Clair Street parking lots. Bond issue approved for air conditioning Central. Film Division moved from front hall to quarters opposite Pennsylvania Street door. 1971: Air conditioning of Central completed. 1972: Riddick building purchased. Office and work space provided for subject divi­ sions in north end of administration row. 1973: Moved Box and Mail Room from Central to Meridian Annex. Film Division moved from quarters opposite Pennsylvania Street door to Library Service Center.

CONSTRUCTION

1970: Cropsey Auditorium remodelled. 1971: Stacks received-- Arts 24 double sections; Business — 8 double; Science & Techno­ logy—34 double. 1972: Arts--12 additional double sections; Science & Technology—28 additional. 1973: Architects sub­ mitted plans for recapturing space in Central building. Moved

19 books from south end of Penn Annex basement to north end in preparation for construction. Thirty-two double sections of stacks placed in Main Room for Social Science books removed from east end of of first floor stacks. Books removed on all four levels from east end of stacks. Construction of additional four floors of Penn Annex begun.

SERVICE

1967: Began buying circulating 8mm. film. Began buying cir­ culating language records. Film Division hours extended to all hours Library open. 1968: Central began circulating ma­ terials on Sunday. 1969: Electric Eye Counter—Main Room. 1971: Microfilm Reader/Printer received. 1972: Electric Eye Counter—Children's Division and Business. Extension of hours open—Sunday 1:00 - 5:00 instead of 2:00 - 5:00, and year round. Children's Division 6:00 - 9:00 Mon. - Fri. and 1:00 - 5:00 Sunday. Films 1:00 - 5:00 Sunday. Volunteers from Ex­ tension agencies for Sunday work. Children's Division began after-school programs. Sunday children's programs begun. 1973: First "Senior Citizen's Day." Framed art prints received. Periodical List revised.

PERSONNEL

1970: Acquired property for staff parking. 1971: Began paying for Sunday work. New Head, Arts Division. 1972: New Direc­ tor. 1973: Re-evaluated merit increment rating.

CENTENNIAL YEAR

1973: Newspaper, radio, television publicity. Library film, "Reading in Indianapolis," calendar, exhibits, essay contest, summer reading, Clowes Hall program, author list, Mayor's proclamation, video tapes.

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CHILDREN'S SERVICES REPORT FOR 1973 AND SUMMARY SINCE 1966

Recent years have brought many changes in the pattern of library service. Whatever the changes, our aim continues to be that of providing

-20- the best in books and service to children.

Establishment of a Marion County Library District in 1966 was followed by rapid growth in edge-of-city branches. Then came the city- county merger to form the Indianapolis-Marion County Public Library in 1968. Expansion of bookmobile service and opening of new county branches helped meet the needs of a larger public.

Circulation pattern developing throughout the period showed in­ creasing use of agencies serving new suburban districts and continuing decline in inner-city branches. One factor contributing to that decline was the development of school libraries in city schools following trans­ fer of the School Services Department to the Indianapolis Public School system. With the closing of Madison, Riverside, and Rauh branches, wide areas now are served only by Bookmobile, Go-Go Van, and Central.

In order to provide meaningful library experiences, Children's Division and branches serving inner-city districts developed many imaginative activities - after-school programs, storyhours, enrichment programs, film series, craft programs. There is limited correlation between attendance at such programs and borrowing of materials, how­ ever. Shifting population, traffic hazards, school busing, transporta­ tion difficulties—all are factors in decline of patron use. More recently, lack of bus transport precludes visits by school classes, which is often the only opportunity for children to become acquainted with the public library.

Extension of service hours in branches and Central Children's Division in 1972 made library service more convenient and accessible. Evening and Sunday hours in the Children's Room encouraged family visits.

With the aid of generous book budgets, the juvenile bookstock has shown phenomenal growth since 1966. From a total of 174,479* in 1966 the collection has more than doubled, now numbering 369,599.

Collections in all agencies show much improvement in physical condition and cover a wider variety of materials. Purchase of paperbacks, begun on an experimental basis in 1970, has been increased in the years following, making possible duplication of popular titles and addition of some ephemeral material. Children's records, formerly available only at Central, have been added in six branches.

*Central and Extension agencies only; School Services bookstock not included, to allow valid comparison. -21- A Centennial Essay Contest brought 406 entries from the elemen­ tary school children of city and county. Prizes were awarded in each of three grade divisions.

Saturday programs for children at Central, begun in 1964, were shifted to Sunday afternoons in 1972, when Children's Division opened to the public on that day. These are conducted on two Sundays in the month.

Community surveys begun in 1972 and completed in 1973 served to stimulate branches to explore new opportunities for service in their com­ munities. A wide variety of organizations are served in all sorts of ways- through talks, special programs, collections, storyhours, tours, lists. Among such organizations are Girl Scouts, Campfire Girls, Department of Parks and Recreation, Y.W.C.A,, Y.M.C.A., Foster Grandparents, Indianapolis Pre-Schools, churches, schools, etc. Weekly programs are presented at Juvenile Center; established as a summer program in 1969, this service has continued on a year-round basis. Regular visits are made to Indianapolis Pre-School Centers.

Appointment of a professional librarian in Children's Services Office in 1968 made possible an expanded program of group work, story­ telling, radio and television presentations, film programs.

A different pattern of Children's Services staff meetings was begun in 1972 to provide in-service training for staff new to the system or having new responsibilities in service to children. Five of nine monthly meetings are devoted to book discussion; the remaining four take the form of workshops with limited attendance.

The resignation of Ruth Peaslee after 15 years as Coordinator of Children's Services was a cause for regret. The influence of her high standards upon the development of this library's service to children will be felt for a long time to come. Appointment of Ann Strachan as new Coordinator assures continued high quality of service.

Dorothy Gray, Acting Coordinator of Children's Services

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-23- EXTENSION SERVICES REPORT FOR 1973

The Indianapolis-Marion County Public Library—"A place people think of first!"

It is the objective of the Extension Services Department to provide quality library service to all the people of our library district through a system of effective service units and to introduce more readers to the greater facilities of the library system.

From one end of the County to another, the Extension Services Depart­ ment continues in its effort to make people more aware of what libraries are and what they do.

The gala event of the year was the celebration,in April, marking 100 years of library service to the community. Open Houses were planned in all branch agencies to which members of the community were invited to come and acquaint themselves with the services of the library.

Expansion of Extension Services continued with the groundbreaking for Warren Library on April 13, followed by the groundbreaking for South- port Library on May 3. These two 15,000 square foot buildings will eventually be able to provide service in depth to a large segment of the eastside and southside communities.

The closing of Rauh Memorial Library was approved at the May meeting of the I-MCPL Board. Circulation of all materials was discon­ tinued July 31, 1973, and the building was closed permanently on August 11, 1973. The property reverted to the Rauh heirs and was given to the Children's Museum.

The history of Rauh Memorial Library is a long and interesting one. In February, 1899, a petition was presented from citizens in the vicinity of Illinois and 30th Streets, asking that a branch library be established in their neighborhood. The decision was made to establish a station in a drug store at 30th & Illinois. In March, 1908, a branch was started in the basement of William Bell School (#60) at Pennsylvania & 33rd Streets. When the school building was remodelled, July, 1910, the branch was moved to 3355 North Illinois. Another move was made to a storeroom two blocks south on Illinois. In September, 1928, Mr. & Mrs. Samuel Rauh gave a gift of their home, 3024 North Meridian Street, to the Indianapolis

-24- Public Library. The Rauh Memorial Library took the place of the Illinois Street Branch, opening to the public in May, 1929. This Library served the community for 44 years, 2 months and 11 days.

The Rauh Memorial Library was located in the "Golden Mile" — surrounded by a rapidly expanding commercial area. Many changes have taken place in this community during these 44 years.

It was an unusual library, and the many staff members who worked there served their community well. The property, to be used by the Children's Museum for expansion, will serve many more people than the library.

The colorful Books-to-People Van has taken service directly to the people. Through personal contact, television coverage, news stories, Black Showcase, and Black Expo, a favorable image of the I-MCPL has hopefully increased the awareness of the people to the vast services available.

The Books-to-People project has succeeded in sponsoring programs at: Adult Learning Centers, infant, pre-school and prenatal clinics, drug addiction centers, community centers, Goodwill Industries, nursing homes, day care centers, churches, Senior Citizens groups, laundromats, beauty/ barber shops, doctor's offices, taverns, Boys Clubs, Y.M.C.A., Hill­ side Cultural Center, multi-service centers, Marion County Jail, and Children's Guardian Home. Certain groups, many of whom have never been reached before, have been influenced by this project and had their inter­ est aroused to seek library service for the first time.

The original goal of the Books-to-People program was: to bring or take books and library oriented programs to various communities in the underprivileged and blighted neighborhoods in the I-MCPL district, to introduce the Library and its services to these people and to register them as borrowers. The original goal has been achieved.

The initial contact at the Marion County Jail was made by the Books- to-People staff. The Extension Services Division Headquarters staff is very proud of their successful work with the Marion County Jail and their pro­ jected programs for the Children's Guardian Home.

The three bookmobile units had 43 regularly scheduled stops during 1973. While the opening of new county branches has decreased the need for this type of service in some areas, the closing of inner city branches

-25- has increased the need in others. People in the inner city are harder to reach, so locations are changed frequently, and the staff is going through a period of trial and error in an attempt to attract the non-library users. The Summer Reading Club program and story hours were added to the ser­ vices given by the bookmobiles this year.

A comprehensive study of Marion County led to concentrated work on land acquisition in Lawrence and Pike townships.

Despite a loss in total circulation, several agencies broke records during 1973. Southport Library had a record high circulation in January and again in June. Nora Library set a record in January and again in July. Eagle Library broke their record in March. Lawrence Library had a record high circulation in July. General Hospital Branch had its highest circu­ lation in any given 12 month period.

There is no doubt that the energy crisis and school busing have had an effect on branch circulation. The first effects of the energy crisis were becoming evident by the end of the year. School busing has upset many areas of the community. Some of the children do not arrive back in their home community until 4:30 or 4:45 p.m. This situation has altered the after school rush in some branches. As one branch librarian said, "the true outcome of busing and its relationship to library use is yet to be known." Other factors contributing to the decrease in circulation are: a drop in city school enrollment, increased crime, and an increase in school libraries.

General Hospital Library became a separate Extension agency on February 19, 1973. The Health and Hospital Corporation acknowledged the service given to them at Marion County General Hospital by the Indianapolis-Marion County Public Library by presenting Mary Burns, Hospital Librarian, an award of merit for twenty years of service.

The Hospital Library staff continued their dedicated service by making 1,377 ward visits—circulating 57,694 books, magazines, and paperbacks to patients. Hospital staff members and employees were responsible for the circulation of 22,645 items. The total annual circu­ lation of 80,339 was the highest in their history.

Another major event of 1973 was the move of Extension Services Division (Branch and Stations, Collections, Bookmobiles, Books-to- People) from the Central Library's Pennsylvania Annex to the Library

-26- Services Building at 1435 North Illinois. The move was completed on July 30. The Supply room preceded the Extension Services group. Films Division followed on August 9 and the Print Shop completed the Library Services group when they moved on September 24.

Community interest in library facilities was again evidenced this year. The Southport Library annual report tells of the "Bucks for Books" project which was sponsored in Perry Township. "An all-out community effort to raise funds for the purchase of additional books for the new Southport building was one of the most gratifying events of 1973. The 'Bucks for Books' project succeeded in raising around $5,000 for the bene­ fit of the new library. This involved a tremendous amount of time and effort by community leaders (in Perry Twp.) and is tangible evidence of the high regard which the residents of the community hold for the library'.'

The Nora Community Council was instrumental in having two directional signs installed (indicating the location of the library)as well as a street light at the corner of 86th and Guilford.

Wayne Library was enlarged in March, but the remodeling, which includes additional shelving, was not complete by the end of the year. The additional space has made it possible for the staff to increase pro­ gramming and the additional shelving will provide more room to expand their collection.

Many Extension Services staff members participated in the video tapings at WRTV 6, sponsored by I-MCPL. Hopefully, the video tapes will help to make the community aware of the library services available to them.

Requests for collections continue to increase yearly. The following collections were serviced this year:

Fire Stations #3 - Prospect #19 - West Indianapolis #14 - Broadway #22 - Broadway #16- Broadway #25 - Brown #17 - Prospect #31 - Broadway #18 - West Indianapolis #32 - Nora

-27- Nursery Schools Lakeview Nursery - Wayne Tabernacle Day Care - Broadway Chapelwood Nursery - Wayne Kingsley Terrace Day Care - Broadway Children's Habitat - Broadway University United Methodist Church Day Northside Day Care - Broadway Care - Westlane Second Presbyterian Church Indianapolis Day Nursery - Broadway Nursery School - Broadway Singer Learning Day Care Center - Prospect

Nursing Homes Lake View Manor - Wayne Greenview Manor - Broadway Americana-East - Brown Northwest Manor - Eagle Americana-Midtown - Ext.Div. Turtle Creek Convalescent Center Colonial Crest Convalescent 1301 Ritter - Brown Home - Brown Turtle Creek Convalescent Center Colonial Crest Convalescent 1302 N. Lesley - Brown Home - Westlane Westview Nursing Home - Eagle Continental Nursing Home - Altenheim - Extension Division Brown Colonial Crest Nursing Home - Community Meridian Nursing Prospect Home - Shelby

Operation Late Start Andrews Gardens - Broadway Operation Late Start - Haughville

Industrial Plants American United Insurance - Extension Division Lane Bryant - Extension Division

Others Barton Apartments (Senior Citizens) - Extension Division Lilly-Park Fletcher - West Indianapolis Parkway Baptist Church - Shelby Suemma Coleman - Shelby C.A.A.P. - Extension Division Multi-Service Center (Martindale Ave.) - Extension Westminister Village North - Lawrence Raphouse - Extension Division Lockefield Gardens - Extension Division Gorman Community Center - Prospect St. Elizabeth's Home - Prospect

-28- Crossroads Rehabilitation - Extension Division Marion County Guardian's Home - Extension Marion County Jail - Extension Division St. Vincent Hospital - Extension Division Brookside Court Apartments (Senior Citizens) - Prospect School #13 Head Start - Prospect

Shut-ins Lawrence - 4 West Indianapolis - 2

Six Public Library stations (mini-branches) are operated by Extension Division personnel and are located in the following organizations:

Eli Lilly - McCarty complex Eli Lilly - Kentucky complex Diamond Chain Indiana Bell (downtown) Naval Avionics L. S. Ayres (downtown)

Attempts were made to locate stations in Indiana National Bank, Blue Cross-Blue Shield, and the Indianapolis Power & Light but these attempts were not successful because of space limitations.

One of the services initiated this year was the installation of book return boxes - making it easier for the patrons to return books. All libraries now have some kind of book return.

Annual reports (1973) from all Extension Services agencies reflected the tenor of these changing times—high interest rates, the war in Vietnam, the political disasters in Washington, the energy crisis, food prices, slow-down in the rate of suburban growth, etc.

An interesting observation was made by one branch administrator when she said, "The developing energy crisis is bound to affect every­ one—business, institutions, and individuals alike—and the library will be no exception. We can only hope that as travel and other recreational pursuits are curtailed, people may turn to their public library for enter­ tainment, recreation, and self-improvement.

-29- Whatever the future holds the Extension Services' goal has been well expressed by a branch administrator, "our goal continues to be to make our library a dynamic, viable community institution, dedicated to providing our patrons the best possible service."

Marilyn McCanon Supervisor, Extension Services

EXTENSION SERVICES SUMMARY SINCE 1966

On July 1 , 1966, library service was extended to Marion County (with the exception of Beech Grove and Speedway).

In December, 1966, two Marion County bookmobiles were put into service. This was an historical moment. The two mobile units were the first visible evidence of library service outside the city limits of Indiana­ polis .

Paul Laurence Dunbar Branch closed on June 30, 1967. Dunbar Branch was opened in 1922 in School #26. All efforts in the community to revive and encourage the use of the branch were not successful. The library was taken over by School #26 to be used as their own elementary school library.

Extension of library service to the community continued at a rapid pace this year with the opening of four branches in Marion County.

On August 2, 1967, work began on the Marwood Branch Library, and on August 9, this became the first county branch to open to the public The first integrated non-fiction collection was started at Marwood.

Immediately following the Marwood Branch opening, work began at the Westlane Branch, and the second county branch was opened on August 14.

The Lawrence Branch, opened on September 5, had the unique dis­ tinction of being the first county branch to be opened inside an incorpor- atedated town.

Southport Branch Library opened on November 6, 1967.

Branch hours were changed in October 1967. All branches were opened to the public on Saturdays from 10:00 a.m. to 5:00 p.m. At this

•30- same time the hours of some branches were decreased because of lack of business and for other branches hours were increased in order to give more adequate service. This was the second major schedule change since 1952.

The expansion of the Marion County General Hospital building program meant extended service for the hospital librarian and her staff. Flower Mission ward rounds ended in September when the pulmonary library from Sunnyside moved into General Hospital.

The expanding services stimulated by new branches also required the purchase of a new and larger delivery truck in order to make the daily branch deliveries more satisfactory.

On March 4, 1968, automatic charging was in use in all of the Extension agencies.

Amnesty Week was held the week of April 21-27, 1968.

Beginning October 1, 1968, the public was charged 10£ for each title they wanted reserved.

Madison Avenue Branch was closed permanently on November 29, 1968, because of new highway developments. The Carnegie branch library provided valuable service to the Southside public for 54 years.

January 1 , 1969, the charging of six books on a juvenile card be­ came the policy.

In January, 1969, the library system switched from fiscal year to calendar year.

Another giant step toward extending library service was taken in 1969 with the opening of Wanamaker Branch on April 14 and Wayne Branch on December 15 .

Ground was broken for the new Eagle Branch on April 22, 1969, The library is to be located at 34th and Lowry Streets.

The following week, April 28, 1969, the old Prospect Branch Library at 1125 Spruce Street was closed for relocation. The branch was moved

-31- to newer and more modern quarters at 1831 Prospect Street. They re­ opened on May 5 at the new location.

Late in 1969, remodeling and enlarging of quarters at Northeast and Westlane allowed for expansion and additional shelving in the service areas.

On March 16, 1970, the newly-completed Eagle Library building was opened to the public.

In April 1970, Branch and Station Division, Bookmobile Headquarters, and the Supervisor of Extension Services were all moved to the (1st floor) Pennsylvania Street Annex.

On March 27, 1971 Brightwood Library closed for business at 2346 Station Street and reopened April 5 at 2435 North Sherman Drive.

The Federally funded Books-to-People program began on June 14, 1971.

General Hospital Library moved into new quarters on June 24, 1971.

For a brief two months (July and August) I-MCPL had 22 branches in operation. Nora Library opened on July 1, 1971. The first I-MCPL build­ ing built outside of the city limits was opened just prior to the closing of Riverside, the first branch which was constructed in 1906. Riverside closed permanently on August 31, 1971 .

Early in January 1971 the search for a suitable permanent library site in Perry Township began. On October 22, 1971, the land site deal was closed on the property located on the north side of Stop 11 Road just east of Madison Avenue .

Hilton U. Brown Library's parking lot was enlarged to accomodate 38 cars.

The future widening of Emerson Avenue necessitated the remodeling of the Emerson Library main entrance as well as the auditorium entrance.

The extension of hours open to the public was the most dramatic event of the year. On September 5, 1972, 112i hours of public service weekly were added to Extension Services schedules.

•32- Another major event of 1972, was the relocation of Haughville Library. After several years of searching for suitable quarters, a vacant store building was located at 3815 West Michigan in the Michigan Plaza Shopping Center, and Haughville was again opened to the public Novem­ ber 14, 1972. The new library is approximately 14 blocks west of the old location at 519 North Belleview Place.

xhe move of the Haughville Library to the new location meant that all branch libraries were now air-conditioned (with the exception of Rauh).

In September, Warren Library site was chosen at 9700 East 21st Street.

Community surveys were done by the branches (under the guidance and direction of the two Coordinators). These surveys helped the branches to become more aware of other agencies, organizations, and service of their respective communities.

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PERSONNEL SERVICES REPORT FOR 1973 and SUMMARY SINCE 1966

Employment noted a 27.7% jump this year with 88 appointments, compared to just 72 in 1972. This included 18 at the professional level, 2 pre-professionals, 61 in the clerical grades, and 7 custodial service personnel.

The official total staff allocation for the year was 301.30 full-time equivalent positions — 113.70 professional, 8.50 pre-professional, 142.25 clerical, and 36.85 custodial. The masters degree level staff numbered 82 in 1973 as we appointed 13 staff members, but lost only 11 through resignation.

The staff was 37.74% professional, down 1.0%; 2.82% pre-pro­ fessional; 47.21% clerical, up .08%; and 12.23% custodial. Excluding the custodial service group, our staff ratio in 1973 was 46.21% professional and pre-professional, and 53.79% clerical.

Since we began service to Marion County in 1966 there have been 723 staff appointments. The highest number for a single year was the 109

-33- noted in 1967, with the lowest being the 72 for 1972. The average for the 8 years was 90 appointments per year. In this same period our official staff allocation has grown by 76.6 full-time equivalent positions, or 17.7%. However, home use of materials has increased 38%, and refer­ ence assistance to patrons 46%.

During the year 98 new pages were employed — 2 more than the previous year. Other than the j.00 hired in 1969, uhis is the highest num­ ber ever employed in a single year. These assistants work an average of 15-18 hours per week and are assigned to most agencies. I The total.number of resignations in the past year numbered 69 -- nine more than in 1972. Forty-nine of these were clerical assistants, 2 were pre-professionals, 15 were from the professional grades, and 3 were custodial personnel. Of this total, 40, or 58%, had been employed less than 2 years. Twenty-four had worked between 2 and 5 years, and only 5 had more than 5 years of service with the library. Miss Ruth Peaslee, Coordinator of Children's Services, resigned after 15 years because of family responsibilities.

The reasons for resignation are examined closely. Eighteen, or 26.1%, left.due to domestic responsibility, marriage, or pregnancy. Change of residence (14) accounted for 20.3%. These two categories, represent 46.4% of those resignations reported — a decrease of 5.3% over 1972. Those who resigned to take other positions (25) were 36.2% of the total — up 8.0%. Return to school (6), health (l), and personal reasons (5), pro­ vided the remaining 17.4% — down 2.7% over last year, and 14.9% over 1971.

In the 8 years since service to the county began, we have processed 513 staff resignations, the largest number for a single year being the 97 recorded in 1969. Domestic responsibility, marriage, pregnancy, and change of residence caused 222 resignations, or 43.3% of the total. Those who left to take other positions (154) were 30.0%. Return to school (58), health (22), and personal reasons (57), provided 26.7% of the resignations.

Our percentage of staff turnover for 1973 was 26.2% based on 4 terminations, 6 retirements, and 69 resignations noted above. Since 1966 the rate of turnover has varied greatly from a high of 38.9% in 1969 to a low of 23.5% recorded in 1971.

-34- Other personnel actions noted for 1973 were 10 leaves of absence granted, 64 changes of grade (promotions), 8 return from leaves, 51 staff transfers between agencies, and 6 retirements. The retirements repre­ sented 62 years of service to the library, and included that of Harold J. Sander, Director of Public Libraries from 1956 to 1971. Since 1966, 40 staff members have retired with a total of 979 years of library service to Indianapolis and Marion County, an average of 24.5 years.

During this past year 13,519 man hours were lost to sick time. This was 1,584 less than used in 1972. In addition 1,763 hours were deducted from paychecks for those who had no earned time. Nineteen staff members have unused earned sick time accumulations of 960 hours or over. Thirty-seven others have accumulations of-more than 500 hours. A total of 69,391.5 hours of credited time were taken by all staff. This included holiday time, vacations, death in the family allowances, attend­ ance at conferences, and compensatory time. Using our average hourly wage for 1973 of 3.483, these sick time and credited time benefits repre­ sent an expenditure of $288,777.27.

In the seven year period since 1966, 95,588 hours of earned sick time have been taken, an average of 13,655 hours per year. In this same period the staff has grown 34.09%, while the use of sick time has in­ creased 29.1%.

For the first time in 1973 the Personnel Office kept a record of the number of evaluation sheets sent out. During 1973, 385 annual, 217 short service, 197 terminal, 69 eleven month, and 13 other rating sheets were distributed. This is a total of 881 evaluations.

The Personnel Office continued to maintain a tally in 1973 of the various payroll changes initiated by the office for Merchants National Bank as part of our routine payroll transactions. We noted 1,613 per­ manent changes to the bank computer records. Such changes would be: name, address, number of exemptions, salary rate, distribution code, deductions, appointments and resignations. In addition, there were 1,442 changes or adjustments in regular"hours worked for one payroll only. These adjustments are made for such reasons as: overtime, leave deductions, minus time, sick time, and other miscellaneous one­ time only deductions. This is a total of 3,055 payroll changes in 1973 — 399 more than in the previous year and 506 more than in 1972.

•35- Other in-office personnel activities were: 3,697 in-person con­ tacts, and 5,100 contact by telephone. This included: 1,661 job in­ quiries; 198 interviews; 124 typing test; 722 conferences with staff; 4,845 staff inquiries, and 1,247 miscellaneous telephone inquiries. A total of 8,797 -- an increase of 2,440 over 1972.

New staff orientation sessions were held in May and September. Sixty-one staff attended these sessions. The figures below indicate how well we have retained those who have attended in past years:

Number Attending Still on Staff (12/31/73) % 1973 61 46 75.4 1972 49 26 53.3 1971 73 29 39.5 1970 63 . 28 44.3 1969 55 20 36.2 1968 59 15 25.3 1967 73 20 27.3 1966 40 10 25.0 TOTAL 473 194 41.0

The total salary expenditure for 1973 was $2,427,061.31. This represents 58% of the total library budget expenditure for 1973, This is a decrease of 1 .9% over 1972. In addition, $267 ,162 .19 was expended for P'.E.R.F. , F.I.C.A. , Blue Cross-Blue Shield, and life insurance bene­ fits. This figure is 6.4% of the total budget. Thus, the total expendi­ ture for personnel related items, salary and fringe benefits, was $2,694,223.50, or 64.4% of the total budget expenditure a decrease of 2% over the com­ parable expenditure for last year.

Lawrence Downey Coordinator, Personnel Services

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PUBLIC RELATIONS REPORT FOR 1973 and SUMMARY SINCE 1966

When a Library system celebrates a one hundredth aniversary with as many special programs for the public it serves as this one did all during 1973, the work of publicizing these programs is made easier, even while the amount of work is considerably increased.

-36 Not only did the Public Relations Office turn out a tremendous amount of publicity releases during the year, but the two daily and several weekly newspapers in this and surrounding counties printed these releases and used them as a basis for writing some special feature stories themselves. More pictures of the Library's programs and ser­ vices were taken by photographers from the daily newspapers--and used — than in any other year. Pictures taken by members of the library staff of summer reading club participants, bookmark contest winners, branch library open houses and Centennial Essay Contest winners were requested by and used in many weekly newspapers.

Television public service—and newscast—time given to the Library was considerably greater than in past years. The Library Director, many staff members, and an out-of-town guest speaker for the 100th Anniver­ sary Program in Clowes Hall, were guests on television and radio at various times during the year, promoting special centennial and ongoing programs. This was in addition to regularly scheduled public service time given to the Library, daily, weekly and monthly.

In addition to promoting the centennial in particular, and the Library in general, in print and on the tube and airwaves, the Library's buildings and vehicles, as well as every piece of mail, announced to both patrons and public the Library's "Century of Service." The centen­ nial poster, printed in four colors on white enamel paper, was designed by one of the three free lance artists whose skills contributed to the attractive appearance of book lists and book marks. The Library logo, with the added legend, "A Century of Service 1873-1973," was given a prominent place on all publications, the postage meter imprint, mobiles and the legend itself was painted on bookmobiles and trucks. Centennial posters were distributed throughout libraries, public buildings, banks, offices, shopping centers and schools. On April 8, this city's major department store, L. S. Ayres and Company, ran a line at the bottom of one of its display ads in the Indianapolis Sunday Star which read, "Congratulations to the Indianapolis-Marion County Public Library. . .'A Century of Service' 1873-1973." In May, at least 191,000 households in Marion County received bills from the Citizens Gas and Coke Utility with an enclosed folder which featured the Library centennial.

While public relations people do not create special observances and anniversaries, but just the reverse, public relations people can use an anniversary as a tool to inject interest and excitement into routine programs and services that, continuing year after year, are taken for

-37- granted—at least by editors of newspapers. To cite one example, summer reading clubs, and the bronze medallions created for partici­ pants who completed requirements during the centennial year. Telling about the medallion award on television, radio, and in print, gave added importance to the summer reading club program in the eyes of editors, even though children who earned certificates in other years gained as much from their reading. But the centennial medallion awards were easier to publicize.

Anticipating the beginning of the centennial year by two weeks, and heralding its onset, was the first major publication created for the centennial, the "Indianapolis-Marion County Public Library Historical Calendar, 1873-1973" published in cooperation with the Marion County Historical Society's president. The outside covers and pages facing each month's days trace the Library's development from its beginnings in one room, using many pictures of buildings and people, including pictures of all library directors (except the unavailable one) and the members of the current Library Board. Nearly all of the 1,500 calendars were sold during the year, with sales boosted by use of publicity in local newspapers and magazines, extra mentions by at least three columnists on the daily news­ papers, and featured space in two national library journals, bringing orders from libraries and individuals in all parts of the United States and Canada, Western Europe and Australia. Sold for one dollar a copy and commercially printed, sales of the calendar far exceeded the hoped for covering of its printing costs.

As mentioned earlier, special observances are more exciting to publicize than continuing ones. This certainly was true of all the work that went into publicizing the opening of Central Library by the Mayor of Indianapolis on April 9, and the One Hundredth Anniversary Program on April 28, with its roster of distinguished speakers. Advance news re­ leases for the latter event were sent to newspapers, wire services, employee publications, high schools and universities throughout the state. Local coverage was good, but could have been better had the pro­ gram not been scheduled on a Saturday afternoon.

Of all the publications issued by this library, more sustained time and effort went into "Reading in Indianapolis" than any other piece. By issuing "Reading" twice a month beginning in July, the inside pages could carry pictures and general information as well as Central and branch programs to about 6,500 persons. Requests are received almost daily from persons wishing to be placed on the mailing list and many approving comments have been received.

-38- When a library has citizen supporters like the ones who organized the Bucks for Books campaign for the Southport Branch, a great deal can be accomplished. The Public Relations staff cooperated with the Bucks for Books committee in publicizing the campaign, getting identification badges, bookmarks and the "Magic Music Book" programs ready for the print shop, and distributing news releases and pictures.

The library kiosk, a self-contained display unit, was repainted in bright colors in time for the dedication ceremony that reopened the Observatory of the City-County Building in December. Prior to that, the kiosk was on display at the Marion County Fair and the Indiana State Fair. Throughout the year Central Library display cases contained pictures and books from the Library's early years, the one hundredth anniversary of the birth of Rachmaninoff, antique belt buckles, and contemporary items.

Completion of the promotional film, "Your Library, It's A Lot More Than Books," and of the five thirty-second spots for use on television in public service time, will carry the message of library services to adults and children for years to come.

In the Public Relations Office the routine task is spiced with the unexpected. New outlets for promotion are added to, or replace older ones, while others continue year after year. This is true of print and electronic media alike. When the Indianapolis Times published its last issue one October day in 1965, Indianapolis was left with only two daily newspapers to carry Library news, features and pictures, in competition with all other local news. In the years since, however, the number of free weekly news­ papers, covering neighborhoods, sections of the county and beyond, has increased. And since many of the weeklies give a more generous amount of space to the Library than the dailies, and often in a more prominent location, results have been good. The amount of newsprint space given to the library increased steadily each year since 1966, culminating in an extremely generous response to library events and activities during the 1973 centennial year. * Similarly, television news coverage of the Library's programs, services and construction projects seemed to increase each year. Changes in programming and personnel at the local radio and television stations meant changes in opportunities for Library promotion since the stations changed the format of some programs and dropped others.

39- However, the Library has had uninterupted exposure on one radio station and one television station for more than eight years. On WIFE- Radio, the 45-second book reviews provided by the Public Relations Office have been broadcast daily since 1964. The books reviewed are all non- fiction adult books. Children's librarians have appeared once each week as story tellers on "Kindergarten College" on WLWI, Channel 13, for more than eight years, giving children and parents the chance to "meet" many different librarians and to see the best books for preschoolers.

Mrs. Jean Bowles Head, Public Relations Section

********

TECHNICAL SERVICES REPORT FOR 1973

The remodelling of Central Library necessitated some permanent and some temporary relocation of functions carried on there. Several of these affected this Department.

In January the Mail Room and the Box Room became a part of Tech­ nical Services and equipment and supplies as well as personnel were moved in. At the same time tables for sorting and reviewing withdrawn materials and gifts were moved from the Morgue to Technical Services. Adult and Juvenile Services personnel continue to handle this operation. Technical Services is involved only in receiving and housing the materials.

Children's Division Office and the special children's book collections were temporarily moved to Technical Services area in early July. Space to house this was obtained by moving supplies from a stack area into the Processing and Order Sections and clearing a hall area.

In February the Hospital library began functioning as a separate branch rather than a part of Extension Division. This made necessary the changing of holdings records for this collection and the making of full cataloging for all new books where previously only shelf cards were pro­ vided. Since Extension Division was to move away from Central, and access to complete cataloging would not be readily available, full cata­ loging of its new books was also begun.

We participated in the planning and execution of procedures for the closing of Rauh branch library. After the branch closed, its catalogs were brought to Technical Services so that collection withdrawal records could

•40- be completed by us and catalog cards be used in connection with the transfer of Rauh books to other agencies. The entire Rauh juvenile collection was transferred to the new Warren branch, as well as many of the adult collection books. The remainder of the adult books will be transferred to other agencies during the coming year.

The decision was made about mid-year to begin using subject headings in music cataloging. For a great many yoars, the classifica­ tion number has stood for the subject and only main and title entries were put in the public catalog. Information cards, on colored stock, were pro­ vided for the catalog to indicate that "some material" or "additional mater­ ial" could be found in a given clars number for each subject. Use of these cards made recataloging of old material unnecessary.

Tentative plans were made to begin using the Alpha Numeric System for Cataloging Recordings (ANSCR) early in 1974 and to reclass present holdings as rapidly as possible.

A survey of the rate of withdrawal of materials for all agencies during the year 1971 and 1972 was prepared. It showed the system-wide percentage of withdrawals for 1971 to be 5.6% and 4.9% for 1972.

A number of reports were prepared for use by the administration in planning relocation of Central Divisions when remodelling of the building is completed. These were reports on: (l) annual growth of the Central agency book collections over the period 1962 through September 1973; (2) number of catalog cases needed to house catalog for the literature and foreign language portions of the Arts Division collection; (3) number of cards in the public catalog which would have to be photographed to pro­ vide a separate catalog for the Social Science Division; (4) holdings of newspapers on microfilm as of November 1973; (5) bound newspapers in Morgue to be transferred to the State Library for microfilming and storage as well as items still being held in Morgue; and (6) number of additional catalog cases needed for expansion of the public catalog for a ten to fifteen year period.

Some special projects were undertaken during the year. Completed was the project of checking through the official shelf list catalog for accuracy of filing and card replacement. The project of providing title cards for Extension Division juvenile holdings acquired before 1973 con­ tinues. The "Not in PC" project of eliminating titles held in branches which were not in Central collections, begun in 1972, is progressing very well with only a few hundred items still to be cleared. Pockets were pasted on some 25,000 envelopes to be used by all agencies for circulating

-41- of pamphlet materials.

Shelf list and catalog cards for the more than 25,000 books pro­ cessed for the new Warren branch have been filed ready for use when the branch opens. Warren is the first of the county branches to have its cata­ log in order at opening time.

Several changes in work procedures were initiated such as: (l) using printed gummed labels for delivery destination of periodicals instead of hand written ones; (2) changing of price from original entry on catalog cards to be made for added copies only if price change is more than three codes higher; (3) contacting jobber or publisher by phone about non-receipt of periodical issues; and (4) lengthening of period for retaining juvenile ap­ proval books from 30 to 60 days.

We are looking forward to a busy 1974 highlighted with preparations for computer applications to many aspects of the work.

Lola Carpenter, Supervisor Technical Services Department

TECHNICAL SERVICES SUMMARY SINCE 1966

For quite a number of years, Technical Services had maintained an excellent record of production. Unlike many other libraries, which regu­ larly carried considerable amounts of arrearages in cataloging and card production, the Indianapolis Library's Technical Services Department was regularly current in its work. During the interval at the close of each fiscal year when ordering was halted, the Department was able to carry on such work as catalog maintenance, reclassification of blocks of material, up-dating subject headings, etc.

Suddenly all this changed when in July of 1966 a contractual arrangement was made with the Marion County Library District to establish, stock, and operate new library facilities in the county. This was the beginning of the fulfillment of a long-time dream of the Library Administra­ tion, to provide county-wide service, and was received with great rejoicing. For Technical Services the dream was a nightmare for a couple of years but gradually became a challenge to be met successfully.

The expenditure for books during the 1966/67 fiscal year was double that of the previous year. Not only did the quantity of books ordered

-42- increase two-fold but it was necessary to do double accounting for them. All books purchased with County funds had to be charged to those funds and the books themselves had to be marked to distinguish them from the City owned books. The same title was ordered for the County agencies in one shipment that was ordered for the City in another shipment. So there was separating to order, trying to bring together for processing, and again separating to keep track of statistics for the County.

Ordering of books for the County began in September 1966. Since a large sum of money from a Federal grant to the Marion County Library District had to be expended before December 31, Order Division person­ nel, catalogers, and other clerks were pressed into service typing orders.

As the boxes of books began pouring in, filling the unpacking room and being stacked along corridors and every available space, it became apparent that larger quarters must be acquired to house the books as well as provide space for an enlarged staff.

Steps were taken in December of 1966 to acquire space in the Birr Building adjacent to Central Library on the north. The second floor of this building was rented, some minor renovation done, and Technical Services moved in on May 10, 1967, almost a year after the County con­ tract was negotiated. At the time of the move, a great many of the books ordered during the year were still to be unpacked and checked in.

The new area, named the Meridian Annex, was 12,000 square feet in size but Technical Services did not occupy all of this. One large area was used by the Card Room Circulation operation and another large area was used for storage of custodial equipment and supplies. There was only a very little amount of shelving available onto which books could be unpacked New titles were placed on these shelves two deep and added copies were stacked more than head-high on tables. It was a guessing game as to what was in each stack or on each shelf. Efforts to date and identify shipments stacked on tables were somewhat fruitless. As more books accumulated each day, earlier shipments were over-laid with newer ones, and adult books mingled with juvenile books.

Though the 1966/67 personnel budget of 37 was 13 more than in previous years, there was difficulty in obtaining suitable employees and the turnover of personnel hired was a great drain on administrative time. The budgeted quota was never attained either in this or the following years.

-43- Processing of books for the County did not begin until April of 1967. The delay was caused by the fact that locations for the branches had not been chosen and branch names, traditionally keyed to location, not assigned.

During 1966/67, perhaps the most difficult part of this seven-year period, 93,946 books were processed. Of this number, 56,945 went to the City's Central and branch libraries. The 37,001 processed for the County were distributed among the two County bookmobiles, the four County branches, and a few thousand among City branches to meet the increased County demands.

Personnel problems continued to plague the Department so arrange­ ments were made to have some Central Division professional persons assigned to help with add work. The help received was given by four different persons whose periods of service ranged from two weeks to two months. One Arts Division person cataloged music and phonodiscs on a one day a week basis throughout the year.

Because of the unavailability of catalogers, a new position of Assist­ ant Supervisor was created. The Supervisor of the Department requested that this position be filled by Lola Carpenter, a former cataloger in the Department, who was then working in Extension Division. Ms. Carpenter accepted the appointment and began work October 2, 1967. Specific duties in the position were to.help in training new staff members, assist with •/ ordering and cataloging, and also with add work.

New equipment acquired this year included a Magnetic Tape Selectric Typewriter for card production. Nearly 50% of the increase in card pro­ duction over last fiscal year was accomplished by the MTST operation. Also acquired were a new Elliott stencil machine and an Elliott stencil IBM electric typewriter for book card and identification slip production. A polaroid camera designed for photographing catalog copy from the National Union Catalog was purchased. Such copy had formerly been typed out by clerks which was, at best, a slow process and not completely accurate.

The four County branches were opened this year. Marwood and Westlane opened in August with a book stock of 5500 each. Lawrence opened in September with some 7200 volumes. And Southport opened in November with about 8250 volumes.

-44- The materials budget for 1967/68 was smaller than that of the previous year and 37,000 fewer books were purchased. A total of 123,800 volumes were processed, with 69,244 distributed to City agencies and 54,556 to County agencies.

Although the number of volumes processed for City agencies throughout this year was almost as great as in many previous years, there was a period of several months when few books went to them while all efforts were concentrated on processing County books. Their often expressed dissatisfaction at not receiving books during these months was justified.

The City and County libraries merged into a City-County unit in June of 1968. This change relieved Technical Services from having to keep two sets of records for items ordered and processed.

The new fiscal year saw a reorganization of the Department so that there were no longer three separate divisions within the Department but one department with three sections: Order Section, Cataloging Section, and Processing Section. This allowed for more flexibility in use of per­ sonnel and equipment than did the former arrangement.

Processing of books for two additional County branches began in September of 1968. Again there was the problem of names not being assigned which delayed processing and recording of holdings. Some pro­ cessing was done, but these books had to be handled a second time to add stamping of names. Once more there was a concentrating of all efforts on processing books for the new agencies while other processing was halted for a couple of months.

A professional person from Arts Division continued to spend a day a week in Technical Services cataloging music and phonodiscs. One professional retiree also spent a day a week in the Department doing add work.

The School Services Department was separated from the Library in July 1968 and its entire collection of juvenile materials, 216,636 volumes, became the property of the Schools. Also at this time the Adult Genealogy Collection was sent to the State Library and withdrawn from the book stock count. A shelf list record and cards in the Public Catalog were stamped with the new location of these books.

•45 Production for this six-month period was good: 50,550 volumes added; 4,865 new titles cataloged; and 142,775 catalog cards made.

In 1969 the Library changed to a calendar instead of a fiscal year. The materials budget for this year, $535,000, was slightly larger than that for the fiscal year 1966/67.

The two new branches opened this year, Wanamaker in April with a book stock of 11 ,000 volumes, and Wayne in December with about 13,000 volumes.

A three-year contract was entered into with Information Dynamics Corporation.for its new Micrographic Catalog Retrieval System. This consisted of microfiche reproductions .of Library of Congress cataloging, a printed index, and a reader-printer with which to-produce copy. Service began in April of 1969. The system superseded the use of LC proof slips, an operation that required the time of 3 clerks, and was never quite cur­ rent as to filing. The quality of the copy from the microfiche was not as good as the proof slips but catalogers found it adequate. The system required the part time services of only one clerk to supply cataloging copy to catalogers.

The situation in Technical Services had not progressed toward cur­ rency sufficiently under procedures then employed so in May of 1969 a Task Force Committee was formed to study the problems and offer sug­ gestions for improving production. The Committee was composed of eleven members: the eight members of the Advisory Council, the Assistant Supervisor of Technical Services, and the Heads of Order and Processing Sections.

Among suggestions formulated were a number of procedures observed in practice at Wayne County Library System in Detroit as well as the possibility of automating order procedures according to the Baker & Taylor Company BATAB plan.

The Committee met only a few times. Of the suggestions dis­ cussed, agreement was reached on implementing only four items, all effective May 12: (l) Central Divisions will be responsible for the nbng in their catalogs; (2) All ownership stamping on books, all sten- 1 ling in books, and use of accession number other than on book card and end sheet, will be discontinued; (3) Add slip (Form 46) will be dis­ continued and a regular shelf card used in its place; and (4) Lending rary books will no longer be purchased and those already purchased

-46- will not be processed.

Though the Committee favored working toward automated processes, the BATAB automation of ordering was deferred. The problem in Techni­ cal Services was not that of getting materials ordered faster but of proces­ sing them after they arrived. Trying to inject a new procedure into the already crowded agenda would have but compounded the problems.

After about two weeks of Central agencies doing their own filing, it was apparent that Social Science Division had neither the personnel nor the will to cope with the filing in the Public Catalog. This job reverted to Technical Services.

Family responsibilities caused Elsa Carlson, Supervisor of Tech­ nical Services since September 1965, to leave that position and transfer to a PS2 position at Emerson branch near her home. The Director offered the position to Lola Carpenter, the Assistant Supervisor, on May 27, and on June 2, 1969, she became the new Supervisor.

Saturday work in the Department was begun in June on a strictly voluntary basis. Regular employees of Technical Services worked what­ ever number of hours they chose at the same per hour pay as they received for their regular contract. Not many Saturday hours were put in by the professional catalogers, but a great deal of processing work was done. The Saturday work increased catalog card production and did much toward cutting down the backlog of discard work.

Though the greatest number of volumes not processed was in the add category, the backlog of new titles to be cataloged was growing instead of lessening. A study of catalogers activities showed they were spending more than half their time doing work other than cataloging. Steps were taken to relieve catalogers of the non-cataloging work as much as possible Clerks were trained to do filing revision and add work revision formerly done by catalogers.

Earlier in the year a great deal of shelving from the recently closed Madison branch had been acquired for Technical Services and installed, its use made sorting of books being unpacked somewhat easier to manage. The old tables were cleared and a careful dating of shipments allowed quick access to new titles wanted by agencies on a priority basis.

•47- A conference with the Coordinator of Children's Services brought to light the fact that juvenile book ordering was already set up so that pre- cataloging of new titles could begin at once. This procedure was initiated in June.

Staffing problems were great during the eighteen months, July 1968 - December 1969. There were twenty-three appointments and twenty-five resignations. In addition, threj key people were absent several months during the latter part of 1969. The Head of Order Section was off two months because of major surgery, the Head of Processing Section was off from December 30 to the middle of April 1970 because of back surgery; and the Order Section clerk in charge of checking in materials left November 10 on maternity leave which lasted eleven months. The position of Assist­ ant Supervisor was not filled until mid-19 70. There were a number of unfilled vacancies in the professional as well as the clerical grades during 1969.

Installation of air conditioning in the Meridian Annex was completed in November 1969. This improvement in working conditions was a factor in lessening personnel turnover in ensuing months.

The large backlog of unprocessed books in Technical Services was the visible manifestation of a problem but was not itself the whole pro­ blem. Study of the situation indicated that one of the major causes of the existence of the backlog was the method and timing of material requi­ sitioning. Juvenile book ordering was already structured to a certain extent along the lines of limiting ordering of the same title to not more than four times a year. However, adult add orders could be placed for the same title as often as* fifty-two times a year. .A plan for improving this sit­ uation was formulated by the Supervisor of Technical Services, approved by the Director, and presented to the Library Staff in December of 1969.

With the assistance of the Adult and Juvenile Services Coordinators and the cooperation of the entire professional staff, the new plan of requi­ sitioning was inaugurated in January 1970. It provided for branch requi­ sitioning of new titles selected by examination of unprocessed books al­ ready received for Central agencies rather than selecting from printed lists of books previously processed. It also provided for limiting branch requisitioning of added copies of books in the system to four times a year, fnis requisitioning procedure permitted pre-cataloging of new adult titles to be done, and, not only diminished the total number of added copies, but

-48- reduced the entire add-work load by some fifty to eighty percent. It also placed copies of new titles on branch shelves more quickly.

Beginning in January of 1970, catalogers were directed to catalog the newly received titles and keep them up-to-date and to do backlog title cataloging only as specific items were requested or time permitted.

A survey of the status of the work in Technical Services, as of June 2, 1970, was prepared as a working base for the Department and to justify the personnel budget request for 1971. Among other things, the survey showed the total number of unprocessed books on hand to be approximately 41,000 volumes. Of this number, nearly 5,000 were new titles to be cat­ aloged, almost 4,000 of which had been received prior to January 1, 1970. \ Approximately 10,000 of the total number on hand had been received during the last two months of 1969 and were still in packing cartons. Card pro­ duction was current for new titles but two months behind for add work. There was a backlog of some 50,000 cards (representing books withdrawn from the system) to be removed from public catalogs at Central.

On June 29, 1970, Susan Evershoff was appointed Assistant Super­ visor of Technical Services. She was transferred from Extension Division where she had worked for several years. An additional cataloger was also employed about this time and she was assigned to work almost exclusively on cataloging the backlog items.

Order Section files of outstanding and received orders were changed from an author arrangement to title arrangement in September. All ordering agencies were requested to arrange their order files by title as soon as possible.

Various members of the Department staff worked a total of about 1000 hours on Saturdays throughout the year. Staff turnover was less than half that of 1969 and some of the appointments involved previously employed persons who required little supervisory instruction time.

Since currency in catalog card production and add work made feasible the sending of catalog cards with books, in early December, the use of copies of author catalog cards for book cards and identification slips in all circulating books was begun. There was no further need to continue the separate procedure, started nineteen years ago, for producing book cards and identification slips by use of Elliott stencils, so that entire procedure was eliminated.

-49- During 1970 two production records were established which still stand. The monthly record 17,687 books processed was set in August. The number of books processed the year was 146,100.

The need for a more efficient card production system was given a considerable amount of attention during the year. After much investigating and witnessing of demonstrations of various types of equipment, a deci­ sion was made as to components of a system best suited to our needs. Addressograph-Multigraph Corporation was awarded the contract in December to provide us with the machinery for photographic production of catalog cards. Delivery date was to be no later than March 1, 1971.

The new photographic card production equipment was installed February 12, 1971. Addressograph-Multigraph representatives were never able to get the machinery to perform acceptably though they were given four months time in which to accomplish this. The equipment was removed in June and the plan for photographic card production abandoned. In its place an MTST dual tape machine for creating masters was leased and a new #85 Multilith offset press purchased for printing the cards. Many of the changes in prpcedures for card production initiated for the photo­ graphic process were retained, so the experience, though frustrating, was not a total loss to the Department.

The year 1971 was, in general, a very satisfactory one for Technical Services as it brought currency in processing of materials after four years of struggle to attain that goal.

In March the filing in Arts Division and Science & Technology Divi­ sion catalogs was resumed. Cataloging of new titles became current in April. In June the discontinued practice of stamping all books with owner­ ship stamps was begun again. Catalog maintenance work was begun in September. Paid Saturday work was ended in October.

The millionth (net) volume added to the collection was processed on June 23. At year's end the book stock for the system had reached 1,046,109 volumes.

Phonodiscs were processed for four branches (Brown, Eagle, Nora, Shelby) this year. With the establishment of these branch collections, Technical Services began using regular holdings cards for shelf list records of phonodiscs added to the system, as well as accessioning each disc with Q stamped accession number.

•50- Special projects completed by the Department included revision of sections of the Policy and Procedure Manual pertinent to Technical Ser­ vices operations and major participation in the planning for closing River­ side branch as well as the actual transfer of its collection and records to other agencies.

Production records set this year, which still stand, were annual card pruduction of 676,842, annual number of new titles cataloged of 14,844, and monthly record of new titles cataloged of 1804 in March.

A full year of operation without arrearages allowed time for attention to aspects of Technical Services work which had been put aside for several years. Procedures, files, and physical arrangements of the Department were given close scrutiny and modifications instituted, A number of special projects were undertaken. It was also possible to do some planning for the future of the Department in whatever quarters it may eventually occupy.

Responsibility for operating the Mail Room was given to Technical Services in mid-August 1972 though it remained located in the Central building. Plans were made for adding the Box Room function to the Depart­ ment and for moving both Mail and Box Room equipment to Technical Ser­ vices area early in 1973.

With the resumption of filing in Children's Division catalog in February, Technical Services was again maintaining all Central agency catalogs.

Service problems with the Multility Press and poor quality of the multilith masters prompted another change in card production machinery. A Gaylord Mini-Graph was purchased in May 1972 which gave satisfactory production of nearly 50,000 cards in a three-week period. A second Mini- Graph was purchased later in the year and use of the Multilith discontinued. Mini-Graph stencils are being filed for re-use in preparation of additional sets of cards.

A count of cards in the Official Shelf List provided the information that the Library had a total of 236,933 different catalogings of books, music, and phonodiscs. The number of different titles in the System would be somewhat less than this since the same book title may be cata­ loged in four different categories. Keeping the record of different catalogings current has continued since the initial count.

-51 Technical Services set up a plan of procedure for clearing up the situation of branches having several thousand titles which were not represented in the Central library collection and not listed in the Central public catalog. Technical Services will be involved in carrying on this "Not in PC" project for a year or more.

The tasks of checking in all Greenaway Contract books and the placing of staff personal book orders, formerly done by other agencies, were assigned to Order Section. This centralizes receiving of all new materials purchased by the Library.

A review of Order Section files and procedures in the light of pre­ sent reporting requirements resulted in the elimination of some and the consolidation of others. The task of preparing checks for payment of invoices was newly assigned to Order Section.

The Department participated in the revising and consolidating of four forms used in requisitioning and ordering.

An innovation for this library was the decision, late in 1972, to involve Central Division Heads in the cataloging and classification pro­ cess. Technical Services was responsible for preparing the necessary routines. Under this procedure, new titles are now cataloged prior to being sent to the new book room. The cataloging copy accompanies each book so that Division Heads can review it and make suggestions as to classification and subject headings.

The following table gives a brief statistical summary of production for the period. New Titles Catalog Cards Year Cataloged Volumes Added Produced 1966/67 7,836 93,946 206,704 1967/68 8,942 123,800 337,074 1968 Jul-Dec 4,865 50,550 142,775 1969 11,064 114,955 430,208 1970 13,642 146,100 523,645 1971 14,844 114,522 676,842 1972 12,947 109,190 659,904

The next seven years will doubtless bring many changes and improve­ ments to Technical Services with the advent of automated procedures and continued application of its present administrative policy of examining each procedure frequently to determine if it is contributing to the Library's end product - service to patrons.

-52- Annual Report for the 1973 calendar year.

Name of Library: Indianapolis-Marion County Public Library Name of Director: Raymond E. Gnat Date Appointed: January 23, 1972 Appointing Authority: Indianapolis-Marion County Public Library Board

Population served: Indianapolis & Marion County (excluding Beech Grove & Speedway) 1970 Census - 763,775

Indianapolis-Marion County Library District (government unit of support and service) Rate of Tax Levy Operating Fund $0,211 Bond & Interest Redemption 0.019 Per Capita Expenditure (O.F.) $5.37 Assessed Valuation (December, 1973) $1,864,675,720.00 Expenditures (O.F.) 4,105,646.00 Obligated (O.F.) 74,621.08

Terms of Use: Free for reference to all Free for lending to all residents of City-County Library District Subscription for non-resident borrowers

Number of days open during year 353|

Hours open per week (Central Library) All year - M-F, 9 a..m.; Sat. 9 a .m. - 5 p.m.; Sun. , 1 -5 p.m 72

Hours of service per week required of staff 40

Loan period 3 weeks Registration period 4 years Annual fee charged non-residents (family card) $15.00

-53- AGENCIES

Total number of agencies:

Central Library 1 1 Divisions located outside Central 2 2

Branches—In Library Buildings 11 Leased 10 Institutional 1

Bookmobiles -- 40 stops 4

Stations -- Industrial 6

Collections 65

Genealogy (Indiana State Library) TOTAL 101

REGISTRATION

Total number of Adult Tuvenile Special Total registered , : borrowers last year 162,817 84,833 1,999 249,649

Number of borrowers registered during the year 41,642 18,034 2,248 61,924

Withdrawals and expirations during the year 30,374 20,031 1,999 52,404

TOTAL REGISTERED Dec. 31, 1973 174,085 82,836 2,248 259,169

-54- INDIANAPOLIS-MARION COUNTY PUBLIC LIBRARY Annual Statistical Report January 1, 1973 - December 31, 1973

INC. or DEC.

CIRCULATION

Books 3(,261 ,r 860 34,118

Clippings & pictures 34,f 423 - 2,227 Films 8 mm (attendance 78,267) 9 ,860 -1- 1,757

1 16mm (attendance 3,240,438) 37,r 133 r 8,501 Recordings 31,r 382 + 2,292

Inter-Library loans 1,,21 7 i 268

TOTAL 3,,37 5 ,875 — 23,527

SERVICE Questions answered In person 322,767 :- 4,601 Adult 212.,84 7 + 13,782 Juvenile 109,,92 0 - 9,181 By telephone 149,446 i 17,044 Adult 144,,83 3 16,976 Juvenile 4 ,613 + 68

TOTAL 472,213 i- 21,645

MISCELLANEOUS Days open 353i -!- 11* Book stock 1,127 ,578 + 24,601 Adult 757,979 -'r 17,032 Juvenile 369,599 H- 7,569 Publications & booklists prepared 83 1 14

1 Meetings held (attendance 110,468) 4 ,279 1* 466 Story hours (attendance 55,301) 2 ,250 + 185 Talks given (attendance 110,445) 4 ,017 :• 312 School visits 1 ,759 + 207

-55- CIRCULATION AND USE

Books & Pamphlets Total Circ. Total -:- or -

Central Library 385,627 + 17,974 Business Library 15,007 - 738

TOTAL 400,634 + 17,236

Community Branches Brightwood 27,429 wm 4,788 Broad Ripple 232,016 - 17,654 Broadway 71,385 — 10,663 Brown 177,479 - 8,053 Eagle 251,083 - 6,790 East Washington 52,600 - 1,870 Emerson 139,728 - 617 Haughville 43,354 + 12,737 Hospital 80,339 Ti 4,144 Lawrence 111,403 + 4,935 Marwood 83,488 + 727 Nora 320,340 1 33,197

Northeast 254,757 1 3,236 Prospect 41,569 - 1,041 Rauh 19,303 - 16,709 Shelby 136,901 - 11,684 Southport 228,530 f- 6,639 Spades Park 35,777 - 492 Wanamaker 80,382 - 1,513 Wayne 123,687 - 492 West Indianapolis 47,376 - 344 Westlane 119,427 - 6,062 Inter-agency loan 9,635 — 8,340

TOTAL 2,687,988 — 31,497

-56- CIRCULATION AND USE CONTINUED

Stations & Collections Ay res 7,116 + 528 Bookmobiles 91,013 - 21,818 Books-to-People 11,585 - 3,743 Diamond Chain 3,377 - 137 Indiana Bell 8,819 - 218 Lilly-Ky 3,224 - 12 Lilly-McCarty 10,326 - 161 Naval Avionics 14,670 - 517 Branch & Station Division 950 - 230 Collections 22,158 -i- 6,451

TOTAL 173,238 - 19,857

TOTAL BOOK & PAMPHLET CIRCULATION 3,261,860 - 34,118

Miscellaneous Circulation

Clippings & pictures 34,423 rntrn 2,227 Films - 8 mm (attendance 78,267) 9,860 + 1,757 16 mm (attendance 3,240,438) 37,133 + 8,501 Recordings 31,382 + 2,292 Inter-library loans - Sent 987 -!- 297 Received 230 - 29

TOTAL 114,015 + 10,591

TOTAL CIRCULATION 3,375,875 - 23,527

-57- \

Library Account Classifications BUDGET REQUESTS 1973 1974

11. Salaries, Regular $ 2,329,667 $ 2,490,131 U. Salaries, Temporary 164,500 177,500 13. Professional Fees 13,000 13,000 21. Communication & Transportation 45,250 47,850 22. Heat, Light, Power & Water 103,000 146,700 23. Instruction 300 200 24. Printing & Notices 9,200 7,500 25. Repair & Maintenance 70,550 43,100 26. New Construction 33,400 30,000 29. Other Contractual Service 131,120 185,700 30, Supplies 57,375 90,600 40. Materials 9,150 9,150 51. Insurance 48,675 63,575 52. Rentals 131,100 129,100 55. Dues 6c Membership 3,000 2,500 56. Premiums On Bonds 200 200 57. Taxes 1,000 3,000 59. P.E.R.F., F.I.C.A., L.I.R.F. 321,000 327,594 61. Interest on Temporary Loans 50,000 38,000 72. Furniture & Equipment 35,600 25,000 730. Library Materials 611,000 650,000 731. Land $ 4,168,087 $ 4,480,400

-58- BOOK STOCK

Adult Tuvenile Total 1-1-73 12-31-73 1-1-73 12-31-73 12-31-73 CENTRAL AGENCIES Central Divisions 347495 364128 34757 38035 402163 Business Library 16520 17507 17507 TOTAL 364015 381635 34757 38035 419670

EXTENSION AGENCIES Extension Division 51384 36794 32918 33308 70102 Brightwood 9285 9243 11197 9571 18814 Broad Ripple 24308 23517 20606 20052 43569 Broadway 12698 12620 10569 10784 23404 Brown 23894 23320 14886 14814 38134 Eagle 22846 25909 25039 25314 51223 East Washington 8590 9062 10583 10939 20001 Emerson 19517 19530 17671 16951 36481 Haughville 10096 10670 9782 9807 20477 Hospital 4227 754 668 4895 Lawrence 14657 15633 11045 11593 27226 Marwood 12205 12412 9620 9349 21761 Nora 21373 27377 29536 30792 58169 Northeast 16321 19129 16326 18041 37170 Prospect 11982 12550 12137 11618 24168 Rauh Memorial 17695 0 9118 0 0 Shelby 22434 21832 17960 16347 38179 Southport 17045 19357 14493 17674 37031 Spades Park 8874 8771 8816 8646 17417 Wanamaker 11667 12179 9053 9406 21585 Warren 3339 12840 4108 13694 26534 Wayne 12520 13046 9617 10186 23232 West Indianapolis 8456 9128 9188 9466 18594 Westlane 15746 17198 12251 12544 29742 TOTAL 376932 376344 327273 331564 707908 TOTAL BOOK STOCK 740947 757^79 362030 369599 1127578

Adult Tusrenlle Total Number of volumes January 1, 1973 740947 362030 1102977 Number of volumes added in 1973 88166 40592 128758 TOTAL 829113 402622 1231735 Number of volumes withdrawn in 1973 71134 33023 104157 BOOK STOCK December 31, 1973 757979 369599 1127578

umber of paid periodicals titles (exclusing of newspapers) 866 Nn!^er 0f gift Periodical titles (which are bound) 18 number of paid newspaper titles 27 Number of gift newspaper titles 12

ncludes 9802 phonodiscs; 48598 bound periodicals; and 15779 government documents

-59- TECHNICAL SERVICES STATISTICS

1972 1973 + or - BOOK BUDGET $583,596.69 $646,320.00 + $62,723.31

PERIODICAL BID PRICE (JOBBER) 18,083.80 19,061.70 + 977.90

PERIODICALS PURCHASED DIRECT 15,033.18 14,868.90 164.28

VOLUMES PURCHASED 102,970 103,042 + 72

AVERAGE DISCOUNT 32% 24% 8%

NEW ACCESSIONS 109,190 102,900 6,290

TITLES CATALOGED 12,947 11,158 1,789

CATALOG CARDS MADE 659,904 628,448 31,456

ITEMS MENDED & FINISHED 100,714 101,024 + 310

VOLUMES TRANSFERRED WITHIN SYSTEM 5,345 25,734 + 20,389

VOLUMES BOUND 10,629 10,386 243

COST OF COMMERCIAL BINDING $ 24,140.65 $ 19,164.66 - $ 4,975.99 1 AVERAGE COST OF BOOKS PER VOLUME Adult Arts $ 5.06 $ 5.49 + $ .43

Business Library 9,81 9.31 - .50

Science & Technology 6.65 6.51 - .14 Social Science 5.45 5.81 + .36

Extension Agencies 4.30 4.63 i .33 All Adult Agencies 6.25 6.45 + .20 Juvenile All Agencies 3.62 3.78 + .16 Entire System All Categories 5.81 5.92 + .11

Figures for average cost of books per volume are based on total cost, minus the cost of American Lending Library, microfilms, films, phonodiscs, Periodicals, stamps, and government coupons.

-60- STAFF 1973

Raymond E. Gnat Director

Lola Carpenter Supervisor of Technical Services Pauline French Supervisor of Central Services Marilyn McCanon Supervisor of Extension Services

Lawrence Downey Coordinator of Personnel Services Dorothy Gray (Acting) Coordinator of Children's Services Frances Stalker Coordinator of Adult Services

Ed Schmidt Administrative Assistant, Buildings & Grounds Robert Tuttle Administrative Assistant, Finance

Bruce Aldridge Head, Business '.Divisio n Helen Barron Head, Arts Jean Bowles Head, Public Relations Section Ruth Davis Head, Extension Division Barbara Frantz Head, Science & Technology Division Irene Mischler Head, Social Science Division Ruth Ann Power Head, Bookmobile Rasheeda Randle Head, Circulation Division Ann Strachan Head, Children's Division Virginia Stroud Head, Circulation Control Center Ruby Suits Head, Order Section Marilyn Thiel Head, Processing

Inez Babb Branch Librarian, Brightwood Mary Alice Brown Branch Librarian, Westlane James Clark Branch Librarian, Prospect Betsie Collins Branch Librarian, Broadway Bonnie DeCoito Branch Librarian, Spades Park Charlotte Evans Branch Librarian, Broad Ripple Barbara Felton. Branch Librarian, Nora Sherrill Franklin Branch Librarian, Wayne C. Catherine Gibson Branch Librarian, Brown Jacquelyn Harris Branch Librarian, Lawrence Ann Herber Branch Librarian, West Indianapolis Barbara Juday Branch Librarian, Southport Joyce Karns Branch Librarian, East Washington Dorothy Lawson Branch Librarian, Emerson B. Kay Record Branch Librarian, Wanamaker Lillian Ryan Branch Librarian, Eagle Beverly Salzman A Branch Librarian, Northeast nna Jane Stiles ' Branch Librarian, Marwood

N °el Hightower Head Custodian

-61-