In our

Your guide to affordable services

strathcona.ca/everybodycan What’s Inside?

Clothing/Household Goods 1 Education 3 Employment 4 Financial 5 Food 7 Health and Safety 8 Housing 13 Housing » Emergency 15 Housing » Shelters 17 Legal 18 Recreation and Leisure 19 Transportation 20

Indicates a service provided by Strathcona County

Disclaimer: This directory is to be used as a guide only, and should not be considered to be a fully authoritative nor an exhaustive list of services available in the community, nor of those actually provided by the agencies listed herein, nor of their qualification to provide such services. We assume no responsibility to any person or persons for the information contained in this publication, we shall not be held liable for any damage caused to any person, whether negligently or otherwise. If the reader intends to rely on any information contained herein, he or she should verify the accuracy of the information independently. Clothing/ Household Goods

Cinderella’s Closet Graduation attire for male and female students who require financial assistance cinderellasclosetyeg.com Clothing/Household Goods 1 Gregor's Grads Education 3 Provides less fortunate high school students Employment 4 in and area with a new suit for graduation. Financial 5 jasongregor.com (requests start in February)

Food 7 County Clothes-Line Health and Safety 8 Low cost clothing, toys, household items resale. Housing 13 Receive vouchers through Strathcona County Family & Community Services, A Safe Place, Strathcona Food Bank Housing » Emergency 15 and Works. Housing » Shelters 17 countyclothes-line.com Legal 18 780-464-7786 • 201 Athabascan Avenue Recreation and Leisure 19 Goodwill Industries of Alberta Transportation 20 Gently used clothing, footwear, sports equipment, kitchenware, small appliances, sporting goods, furniture, toys and books at a low cost. Also connects Albertans with disabilities to meaningful employment. 780-464-3854 • 130 Athabascan Avenue

Once Upon a Child Buys and sells gently used & new children’s clothing and equipment. Will pay cash on the spot for items brought in. onceuponachildsherwoodpark.com 780-417-0022 • 201 Kaska Road, Sherwood Park, AB.

1 Clothing/Household Goods continued

Our Lady of Perpetual Help Church Society of St. Vincent de Paul Operates a messaging line that offers donations and help. [email protected] 780-416-0931

Clothing Nook Offers clothing free of charge. Open 1st & 3rd Tuesdays of each month, 1:30 – 3:30 p.m. except July & August. 780-467-8050 or email [email protected] 13 Brower Drive, Sherwood Park

Salvation Army Family Thrift Store Gently used clothing, footwear, household items, small appliances, sporting goods, furniture, toys and books at a low cost. thriftstore.ca 780-416-1303 • Unit B, 10 Main Blvd, Sherwood Park

Strathcona Christmas Bureau Qualified residents receive a hamper of food and gifts during the Christmas season. Hampers include age- appropriate toys, gift certificates and groceries. strathconachristmasbureau.com 780-449-5353 • Year round (message only) 780-918-2521 • Hamper application

Local churches often have low cost used clothing, babysitting, meals and help with occasional transportation needs. Call 211 for contact information.

2 Education

Community Adult Learning & Literacy Society (CALLS) Classes and programs for learning English, reading, writing and math. Programs for newcomers and people who want to improve their literacy/numeracy. Free or low cost. whatdidyoulearntoday.ca 780-464-8441

Strathcona County Family and Community Services Programs and services available that help engage and empower people of all ages and situation. Call or check website for topics and dates. Subsidies available. strathcona.ca/fcs 780-464-4044

Parent Link For families with children ages 0 - 6. Services include parent education, resources, programs and support. strathcona.ca/parentlink 780-416-6730

Strathcona County Library Free in-house access to workshops, computers, wireless internet, programs and more. In-house and through the Bookmobile. Library cards are free to all Strathcona County residents. sclibrary.ca 780-410-8600

Tools for School School supplies are available through Elk Island Public Schools to help students with limited resources. Contact your child’s school or call EIPS Central Services at 780-464-3477

3 Employment

Alberta Human Services / Alberta Supports Employment, financial and social support for unemployed or low-income individuals and families. Also provides career and employment counselling, workshop referral and work search assistance.

Sherwood Park Alberta Supports Centre 105, 85 Cranford Way, Sherwood Park Hours of operation: Monday to Friday 8:15 a.m. to 4:30 p.m. alberta.ca/alberta-supports.aspx Walk in or call 1-877-644-9992

Career Planning/Jobs Alis provides information about career planning, education, jobs, scholarships and bursaries. alis.alberta.ca 780-644-9992 or Toll Free 1-877-644-9992

Immigrant Access Fund (Windmill Microlending) Low interest loans for training, accreditation to get a job you are trained for in another country. 780-756-3023

Settlement Services @ Strathcona County Library (Edmonton Immigrant Services Association) Help for newcomers including: help with successful integration, immigration, community, education and employment. Call or email for an appointment. email: [email protected] 780-410-8603 (Grazyna)

Women Building Futures A not-for-profit organization in Edmonton that works to empower women to succeed in non-traditional careers in the construction trade through training, employment and mentorship. womenbuildingfutures.ca 780-452-1200 or Toll Free 1-866-452-1201

4 Financial

Alberta Seniors Benefit Program (Alberta Supports) Provides financial supports and Special Needs Assistance as well as links to the federal benefits received under Old Age Security, Guaranteed Income Supplement, Federal Allowance and the GST Credit. alberta.ca/alberta-seniors-benefits.aspx 780-644-9992

Assured Income for the Severely Handicapped (AISH) Provides financial and health-related assistance to eligible adults with a disability. The disability must be permanent and substantially limit the person’s ability to earn a living. AISH clients may also be eligible to receive supplemental assistance with child benefits, personal benefits, health benefits and assistance for cohabitating partners & dependents. alberta.ca/aish.aspx 780 644-9992

Canada Child Benefit Tax-free monthly payment for eligible families to help with the cost of raising children under age 18. .ca/en/revenue-agency/services/child-family- benefits/canada-child-benefit-overview.html 1-800-959-2809

Child Care Subsidy Subsidies available for licensed/approved: day care centres, group family child care, family day homes, out-of-school care, pre-schools, early childhood development programs and Alberta’s Stay at Home Parent Program. albertasupports.ca 780-644-9992

Credit Counselling Society A non-profit consumer credit and debt counselling service. MyMoneyCoach.ca nomoredebts.org 780-701-0083

5 Financial continued

CTV Good Neighbour Fund Considers limited financial assistance for individuals/ families in Edmonton and Northern Alberta requiring support in exceptional cases not covered by other funding. goodneighbourfund.ca 780-486-9215

Maintenance Enforcement Program (MEP) MEP helps collect court ordered child support and spousal/ partner support and enforces as required. alberta.ca/maintenance-enforcement-program.aspx 780-422-5555

Money Mentors Provides money coaching, credit counselling, debt help and financial wellness seminars. Call for a FREE review with a credit counsellor. moneymentors.ca 1-888-294-0076

Seniors’ Property Tax Rebate Provides a $100 rebate to assist low-income seniors. To qualify you must be 65 or older, live in your own home in Strathcona County and meet the Alberta Seniors Benefit program income guidelines. strathcona.ca/community-families/affordable-services/ seniors-property-tax-programs/ 780-464-4044

Free Tax Preparation Clinics Volunteer Strathcona and e4C host free tax preparation clinics for income qualified residents along with information on municipal, provincial and federal subsidies and benefits. Simple returns only. [email protected] 780-464-4242

6 Food

Atco Blue Flame Kitchen Tips on cooking, food safety and stain removal all provided by home economists. Cooking classes for adults, children and birthday parties for children. atcoblueflamekitchen.com 780-420-1010

Chefs Choice Meals — Volunteer Strathcona Healthy balanced frozen meals prepared by Chef’s Choice. Call ahead to order and arrange for pick-up. volunteerstrathcona.ca 780-464-4242

Meals on Wheels Provides a hot lunch (only) delivered to residents by volunteers. 780-467-2281 • Sherwood Park Care Centre

Strathcona Food Bank Emergency food for individuals and families. Open Monday to Friday, 9:00 a.m. – noon. Can receive once every 30 days. email: [email protected] strathconafoodbank.ca 780-449-6413 • 255 Kaska Road

Wecan Food Basket Society of Alberta Bulk food buying program. Complete orders are $25 includes 3 types of fruit, 3 types of vegetables and 3 types of meat. $5 annual fee to join. wecanfood.com 780-416-6730 • Parent Link Centre

7 Health and Safety

Aids to Daily Living Referral needed by a health care professional for people under 65 for benefits such as back supports, incontinence supplies, catheter and mastectomy supplies. alberta.ca/alberta-aids-to-daily-living.aspx 780-427-0731

Seniors Health Benefits (Alberta Blue Cross) Free basic coverage of dental, prescription drugs, etc. for seniors 65 years and older. alberta.ca/seniors-health-benefits.aspx 780-498-8000

Alberta Child Health Benefit Health benefit plan for children in low income families. Full coverage for dental, optical, prescriptions, diabetic supplies and ambulance services. alberta.ca/alberta-child-health-benefit.aspx 780-427-6848

Alberta Easter Seals Lends medical equipment on a long term basis for people with disabilities. easterseals.ab.ca 780-429-0137 or Toll Free 1-877-732-7837

Alberta Health Care Insurance Plan (AHCIP) All new and returning Alberta residents (live in Alberta at least 183 days in a 12 month period) must register for AHCIP coverage to receive insured hospital and physician services. alberta.ca/ahcip.aspx 780-427-1432

Alberta Helping Animals Society (AHAS) Assists with basic veterinary care for animals of low-income individuals. ahas.ca 587-338-8668

8 Health and Safety continued

altView Foundation Offers supports through a wide range of programs, education and advocacy for the LGBTQ2S+ community in Strathcona County. altview.ca email: [email protected] 780-666-LGBT (5428)

Birth Control Centre Subsidized birth control and free condoms. albertahealthservices.ca 780-735-0010

Canadian Red Cross — Health Equipment Loan Program (HELP) Program provides the short-term loan of clean, safe medical equipment to individuals who are living in their homes and recovering from injury, illness or surgery. Includes wheelchairs, walkers, canes, bathroom aides, etc. redcross.ca/how-we-help/community-help- services-in-canada/alberta-health-equipment- loan-program 780-342-8588

Dental Clinic - NAIT Low-cost dental services, provided by students, supervised by a registered practitioner. • Teeth Cleaning and fluoride application to kids and teens aged 7 to 17 for only $30 (Jan. to Mar) • Free assessment, dentures on a cost recovery basis (average: $950/complete upper and lower dentures. (September – June) nait.ca/66693.htm 780-471-7786

School of Dentistry – University of Alberta Dental Hygiene Clinic (non-emergency). Discounted fees available for all services for ages. 4 years and older. Students perform treatments and are supervised by a qualified practitioner. 11400 University Ave, Edmonton dentistry.ualberta.ca/PatientCare 780-407-5550 9 Health and Safety continued

Good Samaritan Telecare TM Provides complete home monitoring, safety and security supports including flood and fall detection, medication reminders, personalized response plans. goodsamaritantelecare.com 780-431-3630

Health For Two Programs to support pregnant women until babies are 2 months old. Help with nutrition, pregnancy information, links to community services and supports. albertahealthservices.ca 780-466-7581 (South and West Office)

Health Link Alberta Registered nurses provide services and health information about symptoms and concerns 24/7. myhealth.alberta.ca 811

Home Care — Strathcona County Health Centre Short term loans of equipment (e.g. crutches, wheelchairs, walkers, raised toilet seats, etc.). Must be a client of the Home Care Program or have a doctor’s note. 780-342-4500

Multi-cultural Health Brokers Cooperative One-to-one health and parenting support for individuals and families in a variety of languages. mchb.org 780-423-1973

Pregnancy Care Centre Prenatal support and connection. pregnancycarecentre.ca 780-424-2624

Saffron Centre Ltd. Offers help to victims of sexual abuse, specializing in crisis, therapy & education. Available on a sliding fee scale. saffroncentre.com email: [email protected] 780-449-0900

10 Health and Safety continued

Sexually Transmitted Infections Clinic Free, confidential testing for sexually transmitted infections, counselling and treatment for persons 14+. albertahealthservices.ca 780-342-4733 • East Edmonton call 811

Strathcona Community Hospital 24-hour emergency care centre with emergency department, laboratory and pharmacist services, diagnostic imaging and an IV therapy clinic.

Addictions and Mental Health — Opioid Dependency Program Provides methadone or Suboxone® maintenance treatment to people dependent on opioids and helps them access services they need to live healthy lives. 780-405-8193

CRIS Clinic (Community Rehabilitation Interdisciplinary Service) Supports ambulatory adults with conditions such as stroke, Parkinson’s, MS, complicated arthritis, chronic pain, fibromyalgia, amputations or multiple impairments. 780-342-3385

Geriatric Outpatient Medicine Provides in-depth assessment, diagnosis and treatment recommendations for adults over 65. 780-401-2665 albertahealthservices.ca • 9000 Emerald Drive

Strathcona County Elder Abuse Line Provides information, support and referrals for seniors and their families experiencing abuse and those concerned for the well-being of a senior. 780-464-7233 • 24 hour confidential help 1-855-4HELP AB (1-855-443-5722) • Provincial Abuse Help Line

11 Health and Safety continued

The Strathcona County Social Framework is a platform to unlock the ingenuity of the community and shift how we collectively work together on what matters most to our community. Based on what we heard from the community, the key areas of focus are: 1. Affordability 2. Access to programs and services 3. Safety 4. Overall feelings of connectedness & inclusion For more information: 780-464-4044

Strathcona County Family and Community Services Provides a variety of supports, low cost options for counselling , recreation and transit as well as links to services that builds a supported, safe and connected community for seniors, youth, families and individuals. People are the most important part of this community, and together we thrive. Find out more about programs and services that help engage and empower people of all ages and situations. strathcona.ca/fcs 780-464-4044 780-464-8439 Solutions Navigation

Woman’s Health Options Pregnancy options and counselling. womanshealthoptions.com 780-484-1124

12 Housing

Alberta Works Help with housing and one time only utility help; career and employment resources, financial, health expenses for families with children and people with disabilities. humanservices.alberta.ca 780-464-7000 • 105, 85 Cranford Way, Sherwood Park For for urgent matters call their 24hr Emergency Income Support Contact Centre – 1-800-644-5135

Canada Mortgage and Housing Corporation (CMHC) Loans, or non-repayable funds for repairs, accessibility modifications, and creation of low-income rental units, and home adaptations. Supports for low-income, seniors and those with disabilities. cmhc-schl.gc.ca email: [email protected] 780-423-8700 1-800-668-2642 or call an Affordable Housing Specialist — 780-670-2279

Capital Region Housing Community Housing Program Short-term help for individuals and families to stabilize their shelter arrangements.

Direct to Tenant Rent Supplement Program Subsidized rent for homes in Strathcona County for households meeting income thresholds. crhc.ca 780-420-6161

Co-op Housing Subsidized housing; rent starts at $1007/month plus utilities. Participation in the housing community is expected. davidsoncreek.ca 780- 464-1013 • Davidson Creek brittanylanecoop.com 780- 467-1379 • Brittany Lane

13 Housing continued

Strathcona County Child Information Bank Information on child care options. stracthcona.ca/childcare 780-464-4044

Habitat for Humanity Provides home ownership opportunities for families making $35,000-$65,000 annually. hfh.org 780-479-3566

Heartland Housing Foundation Subsidized housing units available for families and 65+ who are Canadian Citizens or landed immigrants. (No pets allowed) heartlandhousing.ca 780-400-3500

Lawn & SnowBusters - Information and Volunteer Centre for Strathcona County Volunteers provide free snow removal and lawn maintenance for seniors living on low income and persons with disabilities who are physically unable to manage the task. Contact the Information & Volunteer Centre for Strathcona County. [email protected] 780-464-4242

14 Housing » Emergency

Boyle Street Community (Edmonton) Provides outreach, mental health, housing, family and youth employment services as well as drop-in for warmth, food & companionship. boylestreet.org 780-424-4106

George Spady Centre (Edmonton) Provides interim housing for men and women who are transitioning from detox to treatment. 24 hour care, supervision and supportive, safe, home-like setting. gspady.org 780-424-8335 • (24 hours)

Herb Jamieson Centre (Edmonton) Seasonal meals, events and supports for low income/homeless men only. Rescue Van (24/7) provides emergency care for people in need as well as an inner city community church. 780-429-3470

Hope Mission Serves the inner city and homeless population with basic/ emergency care, meals, over night shelter, addiction treatment, hot meal and recreation programs at schools, summer camps. Also acts as counsel and a referral service for men, women, and youth. hopemission.com 780-422-2018

24 Hour Distress Line 780-482-HELP (4357)

15 Housing » Emergency continued

NOVA - Edmonton John Howard Society Offers a safe place for homeless young people, 16 to 24, as they develop skills to live independent, productive lives. johnhoward.org Text or email: 587-986-9353 / [email protected] 780-477-0104

The Mustard Seed (Edmonton) Offers basic services, housing, employment and the provision of a safe, supportive community for those in need. theseed.ca/services/ email: [email protected] 780-426-5600

WEAC — Women’s Emergency Accommodation Centre (Edmonton) Offers homeless women an emergency place to stay. 780-423-5302 • 9611-101A Ave NW

Youth Emergency Shelter Society (Edmonton) Long and short-term residential programs for youth under 19 with no viable living alternative. yess.org 780-468-7070

Dial 2-1-1 This 24-hour network is FREE and confidential. 211 is a single access point to the health, human services, community resorces, and government assistance people need everyday. ab.211.ca

16 Housing » Shelters

Temporary shelter for those with or without children who are victims of domestic violence or under the threat of abuse.

A Safe Place Sherwood Park emergency shelter for women and children to a maximum of 21 days. Other support services available including counselling, support groups, advocacy and referrals. asafeplace.ca 780-464-7233 (24/7) Toll free 1-877-252-7233

LaSalle Residence (Edmonton) cssalberta.ca 780-471-1122 • administration, Governor office

Lurana Shelter (Edmonton) luranashelter.com 780-424-5875 • 24/7 crisis line

SAGE, Safe House (Edmonton) Temporary accommodations for men and women 60+ requiring shelter, safety and support. 780-454-8888 • 24hr support – Senior’s Abuse Hotline 780-702-1520 • Daytime mysage.ca

WIN House (Edmonton) winhouse.org 780-479-0058 (24/7 Help Line)

WINGS of Providence (Edmonton) wingsofprovidence.ca 780-426-4985

Pet Safe Keeping Program Provides temporary care for pets of those leaving abusive situations. albertaspca.org/about/programs 780-447-3600 Ext.3750 17 Legal

Edmonton Community Legal Centre Legal information and advice for civil claims including landlord-tenant, employment and some family law and immigration. Free education sessions also available. Not able to assist in criminal law. eclc.ca 780-702-1725

Law Society of Alberta Lawyer Referral Service Referrals to three local lawyers experienced in your area of concern. Initial 30 minute consultation is free; further costs are arranged between lawyer and client. 1-800-661-1095

Legal Aid Alberta Legal services at reduced cost to low income persons in need of assistance with criminal and civil legal matters. Legal aid available in most Youth Criminal Justice and family law matters. legalaid.ab.ca 1-866-845-3425

Strathcona County Community Mediation Society Mediated conflict resolution for Strathcona County residents. sccm.ca 780-464-8445

Dial-a-law Pre-recorded Legal Information 24 hours/day 1-800-332-1091

18 Recreation and Leisure

Boys and Girls Club of Strathcona County Affordable programs and services for children. Membership and program fees may be waived. scbgc.com 780-416-1500

Kidsport Alberta Helps families with registration fees and equipment for organized sports. (under 18). kidsportcanada.ca/alberta 780-492-0105

Strathcona County Recreation Access Program — Everybody gets to play ™ No cost drop-in activities and reduced rates on registered programs. Apply through Family and Community Services. 780-464-4044

Parent Link Offers free drop-in play groups in Sherwood Park as well as rural areas. Services also include parent education, resources, and programs. 780-416-6730

Jump Start (Canadian Tire) Subsidized registration for sport and physical activities for children (4-18). To apply: jumpstart.canadiantire.ca 1-844-937-7529.

Sports Central (The Brick) Gently used sports equipment. Must be referred by a community leader/professional. strathcona.ca/recreation 780-467-2211

Strathcona County Library Free in-house access to movies, books, magazines, newspapers, music, computers, wireless internet, programs and more. In-house and through the Bookmobile. Library cards are free to all Strathcona County residents sclibrary.ca 780-410-8600

19 Transportation

Junior and Senior High School Student Pass Free to students who live beyond the 2.4 km walking distance of their designated school. Passes are valid for travel within Sherwood Park, 6 a.m. to 6 p.m. on school days. Check your local school for eligibility.

Transit Everybody Rides Bus Pass Monthly Strathcona Transit commuter bus pass at a reduced cost for Strathcona County residents in need.

Seniors Subsidized Annual Pass Strathcona County commuter bus pass at a reduced cost for seniors who receive Guaranteed Income Supplement cheques.

Seniors Off Peak Local Bus Pass Free to eligible Strathcona County seniors, 65+. Bus service in Sherwood Park only, valid during off-peak hours. Apply through Family and Community Services. strathcona.ca/fcs strathcona.ca/transit 780-464-4044

Mobility Bus Strathcona County Transit provides accessible transportation for seniors and persons with disabilities who are not able to use regular transit. strathcona.ca/accessibletransit 780-449-9680

The Community Calendar is a good place to find programming and events. strathcona.ca

20

Family and Community Services [email protected] 780-464-4044

Updated December 2019

22