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Cardiff Airport the Annual Update Cardiff-Airport.Com Cardiff Airport The annual update cardiff-airport.com @Cardiff_Airport CardiffAirport @cardiff_airport Cardiff Airport Maes Awyr Caerdydd Diweddariad blynyddol 2018 Chairman’s welcome 2017 has been a watershed year, both for Cardiff Airport and We continue to be ambitious and have set ourselves a for our region. Not only have we delivered on our promise to double digit target for further growth in 2018 with more grow the business, achieving almost 50% passenger growth routes having been added by our airline partners. We will since our change of ownership in 2013, we have also, at continue to substantially improve the airport for all of our long last, secured a global flagship carrier in Qatar Airways passengers to ensure that everyone who travels in and out which launches a daily service to the Gulf on May 1st 2018. of Wales has a truly enjoyable and memorable experience. This is a pivotal move which transforms Cardiff Airport into We will continue to work closely with Visit Wales and our a vital gateway for both Wales and the United Kingdom and airline partners to attract even more inbound passengers to which significantly enhances our relationship with the world. Wales, as over 30% of our passengers originate from outside Wales. We will also continue to work closely with the aviation The Board of Cardiff Airport is firmly focussed upon industry which has a major presence across all of Wales. developing our strategies for growth and financial sustainability. At the heart of all of our activity has been I pay tribute to all of the airlines with whom we work and the wellbeing of our passengers and the development and profoundly thank them for their magnificent support over support of our staff and our partner relationships, particularly the years. We are deeply conscious of these relationships, in terms of safety and security. forged over time, and we will work with all of our carriers to ensure we continue to grow their business with us. The new Qatar Airways service from Cardiff Airport will be the first ever regular direct long haul flight linking Wales and Cardiff Airport is wholly owned by the Welsh Government the South West of England to a major global hub in the Gulf and I thank the Government for their trust in allowing the region. The benefits of this will be transformational for both Board to manage this national asset of Wales on their behalf. businesses and passengers across the region. We want to I also sincerely thank all of our political parties in Wales for work with all of our partners in the region in the year ahead coming together this year to test and support the Airport’s to ensure that everyone will benefit from this extraordinary vision for growth. Such unity of purpose is fundamental opportunity. when developing a long term strategy for infrastructure development and to create long term sustainability for a On a personal note, I thank the Welsh Government for their critical part of our nation’s connectivity and aviation industry. support over the past two and half years, and the British Ambassador to Qatar, His Excellency, Ajay Sharma and his We have more work to do to achieve our objective of exceptional staff for their outstanding support without which creating a great airport with a wide range of aviation facilities, we would not have achieved this success. of which Wales and the UK can be truly proud. We want Cardiff Airport to become a central part of the national I sincerely thank His Excellency Akbar Al Baker, the Group success story, an important gateway for the UK. This is a pivotal move which “ Chief Executive of Qatar Airways, for the faith he has placed in us and for his patience and courtesy that he has shown Looking back over 2017 I can confidently say that we have transforms Cardiff Airport into me since we began our discussions in 2015. made great progress on our journey. It has been a year of great significance for Cardiff Airport, and I look forward to a vital gateway for both Wales I am totally confident that the dedicated and hardworking further success in 2018 and beyond. team at Cardiff Airport will deliver a world class service with and the United Kingdom and Qatar Airways for passengers and businesses visiting Wales “ and travelling across the world. which significantly enhances our The critically important relationship between Qatar, Wales relationship with the world. and the United Kingdom is substantially strengthened with this service. This is not to be underestimated. Roger Lewis Chairman Business update We are proud and confident that Cardiff Airport is We were delighted to beat competition from other delivering for Wales. Over 1.468 million passengers UK regional airports to be named Best Airport used the Airport during 2017, an increase of 9% (under 3 million passengers) at the Airport Operators versus 2016. Association Awards in November 2017; an award voted for by UK airlines. 2017 has seen continued growth in our route network and passenger numbers, which is set to continue We have been pleased to welcome Terry Morgan as through 2018 and beyond. Over the last year we have a Non-Executive Director, who will offer additional had capacity increases on key services with Vueling, expertise to the Board with over 35 years of Flybe and Ryanair. Plus we have welcomed Iberia experience in the industry. Express with a Madrid service, Blue Islands with a Guernsey service and additional routes from Ryanair Working together with all our partners, we are to Faro and Flybe to Rome. well positioned to deliver on our vision to be an outstanding capital city airport, connecting Wales to For 2018 we have announced a new partner in Qatar the world and the world to Wales. Airways who will be launching a daily service between “ Cardiff and Doha in May 2018. As well as new services with Superbreak, TUI, Flybe and Thomas Cook we have also seen increased capacity from KLM. Our mission: In parallel, we have been working on enhancing To be a sustainable airport business generating the customer experience for passengers travelling Deb Barber through Cardiff to ensure the start and end of their CEO significant economic benefit for Wales. journey exceeds expectations. “ We have a set of shared values, which help us to achieve our business priorities: Our vision: “ Cardiff Airport aspires to be an outstanding capital city A S P I R E S airport connecting Wales to the world and the world Safety and Respect Ambition Pride in all Innovative in Efficiency at Service- security as our others and act to succeed that we do our approach all times orientated to Wales, whilst delivering an exceptional customer No.1 priority responsibly “experience. Growth of routes and passengers ar ye he 1.468 r t million ove passengers rowth 9% g Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan New routes: Growth has been achieved by: 2018 • Developing year round services for core business and ‘visiting friends and family’ markets Qatar, Doha and worldwide • Increasing low cost capacity of key leisure routes connections – Qatar Airways Venice – Flybe • Developing bespoke markets to differentiate Cardiff Hurghada – TUI • Playing a key role in delivering major events in Wales and facilitating Welsh teams and fans who Antalya – TUI and Thomas Cook travel abroad. Seville – Superbreak Malta – Superbreak New routes: Madeira, Funchal – Superbreak 2017 Cardiff has 11 18 airlines regularly routes to major Montenegro, Croatia & Adriatic Coast Cardiff has over 50 Cardiff now connects Rome - Flybe use the airport hub airports with – Superbreak Madrid - Iberia Express direct routes to 9 capital cities Bergen – Hurtigruten facilities connections to over Guernsey - Blue Islands 900 destinations Iceland, Akureyri – Faro – Ryanair Superbreak Barcelona / Venice - Celebrity Cruises Dubai – Thomson The busiest year for 8 years. Almost 50% growth since the Cruise flights change to Welsh Government ownership in 2013 Enontekio Ivalo Cardiff Airport - the route network Pajala Over 50 direct services and over 900 connections. Akureyri Bergen Top 10 direct routes Top 10 key connections 1. Amsterdam 1. New York Aberdeen Glasgow 2. Majorca 2. Dubai Edinburgh Belfast 3. Alicante 3. Chicago Newcastle 4. Dublin 4. Singapore Dublin Amsterdam Anglesey Berlin 5. Edinburgh 5. Copenhagen Cork 6. Tenerife 6. Hong Kong Dusseldorf 7. Malaga 7. Frankfurt Jersey Paris Guernsey Munich 8. Paris 8. Bangkok Geneva 9. Faro 9. Toronto Verona 10. Belfast 10. Beijing Chambéry Venice Milan Dubrovnik Burgas Reus Barcelona Rome Tivat Madrid Ibiza Mahon Corfu Seville Palma Kefalonia Dalaman Faro Alicante Zante Kos Antalya Malaga Malta Rhodes Larnaca Crete Paphos Funchal Orlando Lanzarote Tenerife Gran Canaria Hurghada Doha 83% Jamaica passengers travel on international flights Barbados New for 2018 Hub airport Direct routes Map is for illustrative purposes only and not set to scale Cardiff Airport - Qatar Airways connections Daily flights start st1 May 2018 150 onward connections from Doha Operated on 787 Dreamliner Cardiff Journey from Cardiff to Delhi 12 hours Doha Journey from Cardiff to Bangkok 14 hours Journey from Cardiff to Journey from Johannesburg Cardiff to 16 hours Auckland 30 mins 24 hours Map is for illustrative purposes only and not set to scale S N I A T N U O M Newtown M69 Corby Stourbride M6 N Aberystwyth M6 A BIRMINGHAM Coventry M1 I Llanuri Kidderminster Ketterin R Lledrod M45 B Bromsrove M42 Rhayader M40 Royal Wellinborouh M Leaminton Aberaeron Redditch Warwick Spa New Quay A Trearon Llandrindod Leominster M5 Northampton Cardiff Airport - catchment
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