SAM-1 Mobile Device Support

Most Apple iOS devices are supported. Your Apple device needs to be running the latest iOS version. We currently support the following Apple iOS devices:

Apple Device Supported

iPhone 4 Yes

iPhone 4S Yes

iPhone 5 Yes

iPhone 5S Yes

iPhone 5C Yes

iPhone 6 Yes

iPhone 6 Plus Yes

iPad (2nd generation) Yes

iPad (3rd generation) Yes

iPad (4th generation) Yes

iPad Air Yes

iPad Air 2 Yes

iPad mini Yes

iPad mini with Yes

iPod touch Yes**

We work hard to support as many Android devices as possible. Supported Android devices have the following specifications:

Android 4.0 or higher  A 3.5 mm headset jack with microphone (audio jack adaptors are not supported)  Location services enabled  Access to Store

Confirm that your Android device meets these requirements with your phone carrier or device manufacturer.

Below, you'll find a list of the most popular supported Android devices used by SAM-1 customers. Android Reporting Supported HTC Desire 816 Yes HTC One Yes LG G2 Yes LG G3 Yes LG Yes LG Yes LG Optimus F6 Yes LG Optimus G PRO Yes LG Optimus L70 Yes LG Optimus L90 Yes Mini Yes Razr Yes Motorola Droid Razr HD Yes Motorola Yes Motorola Yes Motorola Droid Ultra Yes Motorola Yes Motorola Yes Galaxy Centra Yes Exhibit Yes Samsung Galaxy Light Yes Yes Samsung Galaxy Note Yes Yes Samsung Galaxy Note 2 Yes Yes Yes Samsung Galaxy Note Pro Yes Samsung Galaxy S3 Yes Yes** Yes Yes

Android Tablets Reporting Supported A1-830 Yes Acer Iconia A200 Yes Acer Iconia A500 Yes Memo Pad HD 7 Yes Asus Memo Pad (ME172V) Yes LG G Pad 7.0 (V410) Yes LG G Pad 8.3 (VK810) Yes Yes Samsung Galaxy Note (8.0, 10.1) Yes Samsung Galaxy Tab 2 (7.0, 10.1) Yes Samsung Galaxy Tab 3 Lite Yes Samsung Galaxy Tab 4 Yes Samsung Galaxy Tab S Yes Samsung Google Yes Ellipsis 7 Yes ZTE Optik Yes

**Note: Compatibility is intermittent with this device and its variants.

Known Android Issues

Some SAM-1 users have reported compatibility issues with the following mobile devices. Please let us know if you have any devices with issues. Note: The list below does not include all unsupported devices.

ANDROID TABLETS Known Issues Google The first generation 7 tablet isn't compatible with the SAM-1. With updated , the second generation Nexus 7 tablet (released August 2013) has been reported to support SAM-1. Nook HD and Nook HD+ These devices aren't compatible with the SAM-1 HTC DEVICES Known Issues HTC EVO 3D If you encounter any issues, follow these steps: 1) Open SAM-1 App 2) Insert the SAM-1 3) Tap the home button 4) Adjust the phone volume up 5) Reopen the app. HTC EVO Design To ensure compatibility, update your device to the newest firmware version. HTC Incredible If you notice that SAM-1 fails after updating, delete and reinstall the app. See Google's support site for instructions on how. HTC 4G LTE These devices aren't currently supported for use with the SAM-1. HTC One SV HTC One VX

LG DEVICES Known Issues LG Optimus Elite These devices aren't currently supported for use with the SAM-1. LG Spectrum 2 SAMSUNG DEVICES Known Issues Samsung Galaxy Player 5.0 These devices aren't currently supported for use with the SAM-1. Samsung Moment Samsung Galaxy Tab 3 The cellular version of this has not been determined if compatible with SAM-1. Samsung Galaxy S2 These devices aren’t currently supported for use with the SAM-1. OTHER DEVICES Known Issues Cricket ZTE Score SAM-1 isn't compatible with this device's small screen size G'zOne Commando These devices aren't supported for use with the SAM-1 Ascend