Central Shenandoah Transit Development Plan
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Central Shenandoah Transit Development Plan FINAL REPORT August 2015 Prepared for Central Shenandoah Planning District Commission Department of Rail and Public Transportation Prepared by KFH Group, Inc. Bethesda, Maryland Table of Contents Table of Contents Executive Summary Introduction .................................................................................................................... ES-1 Overview of the Six-Year Plan ........................................................................................ ES-1 Organizational Changes ................................................................................................. ES-2 Short Term Service Projects ........................................................................................... ES-3 Vision Projects................................................................................................................. ES-13 Other Initiatives .............................................................................................................. ES-14 Financial Plan .................................................................................................................. ES-15 TDP Monitoring and Updates ........................................................................................ ES-16 Chapter 1 – Overview of Public Transportation in the Region Introduction .................................................................................................................... 1-1 Background ..................................................................................................................... 1-2 History ............................................................................................................................. 1-4 Governance ...................................................................................................................... 1-5 Organizational Structure ................................................................................................ 1-6 Transit Services Provided and Areas Served .................................................................. 1-8 Fare Structure .................................................................................................................. 1-17 Fleet ................................................................................................................................. 1-17 Existing Facilities ............................................................................................................ 1-19 Transit Security Program ................................................................................................ 1-20 Intelligent Transportation Systems (ITS) Program ....................................................... 1-20 Public Outreach .............................................................................................................. 1-2 Other Area Transportation Providers/Services ............................................................. 1-21 Central Shenandoah Transit Development Plan TOC-1 Table of Contents Chapter 2 – Goals, Objectives, and Standards Tasks and Issues for the Transit Development Plan ..................................................... 2-1 Transit Program Mission ................................................................................................ 2-4 Transit Program and Objectives .................................................................................... 2-4 Service and Performance Standards .............................................................................. 2-7 Process for Updating Goals, Objectives, and Standards ............................................... 2-8 Chapter 3 – Service and System Evaluation and Transit Needs Analysis System Evaluation ........................................................................................................... 3-1 Peer Analysis ................................................................................................................... 3-20 Financial Analysis ........................................................................................................... 3-24 Vehicle Ownership .......................................................................................................... 3-26 Recent Compliance Results ............................................................................................ 3-26 Ridership Surveys ............................................................................................................ 3-26 Public Surveys ................................................................................................................. 3-29 Stakeholder Opinion ....................................................................................................... 3-32 Demographics and Land Use ......................................................................................... 3-38 Chapter Summary ........................................................................................................... 3-60 Chapter 4 – Alternatives for Improvement Introduction .................................................................................................................... 4-1 Organizational Alternatives ........................................................................................... 4-1 Service Alternatives ........................................................................................................ 4-18 Summary of Service Alternatives ................................................................................... 4-51 Choosing Alternatives for the Plan ................................................................................ 4-51 Central Shenandoah Transit Development Plan TOC-2 Table of Contents Chapter 5 –Operations Plan Introduction .................................................................................................................... 5-1 Organizational Changes ................................................................................................. 5-1 Short Term Service Projects ........................................................................................... 5-9 Vision Projects................................................................................................................. 5-20 Other Initiatives .............................................................................................................. 5-21 Chapter 6 – Capital Improvement Program Introduction .................................................................................................................... 6-1 Vehicle Replacement and Expansion Plan .................................................................... 6-1 Facilities ........................................................................................................................... 6-6 Passenger Amenities ....................................................................................................... 6-6 Equipment ....................................................................................................................... 6-6 Technology ...................................................................................................................... 6-6 Chapter 7 – Financial Plan Introduction .................................................................................................................... 7-1 Operating Expenses and Funding Sources .................................................................... 7-2 Capital Expenses and Funding Sources ......................................................................... 7-2 Chapter 8 – Monitoring and Evaluation Introduction .................................................................................................................... 8-1 Coordination with Other Plans and Programs .............................................................. 8-1 Service Performance Monitoring ................................................................................... 8-2 TDP Monitoring and Updates ........................................................................................ 8-2 Appendix A – CSPDC Board of Commissioners Appendix B – CSPDC Title VI Plan Appendix C – Fixed Route Rider Survey Instrument and Results Central Shenandoah Transit Development Plan TOC-3 Table of Contents Appendix D – Demand Response Rider Survey Instrument and Results Appendix E – Community Survey Instrument and Results Central Shenandoah Transit Development Plan TOC-4 Overview of Public Transportation in the Region Chapter 1 – Overview of Public Transportation in the Region INTRODUCTION The Virginia Department of Rail and Public Transportation (DRPT) requires that any public transit (bus, rail, ferry) operator receiving state funding prepare, adopt, and submit a Transit Development Plan (TDP) at least every six years. A TDP is a short-range transit plan that outlines the services that a grantee intends to implement during the six-year planning horizon, estimates what resources will be needed, and what funding opportunities are likely to be available. DRPT provides a set of TDP requirements that form the basis of the planning effort. This TDP has been prepared for a portion of the Central Shenandoah Planning District Commission’s (CSPDC) service area, including Augusta County, the Cities of Staunton and Waynesboro, and a portion of Rockingham County. The CSPDC recently became the designated grantee for federal and state transit funding