DECEMBER 1989 D Void. 19 N0.12 Rds, the Training, F'~R Rip, the .~ T

EAP Association Exchange 1989

Item Type Newsletter/Magazine

Publication Date 1989

Keywords Alcoholism and employment--United States--Periodicals; Drugs and employment--United States--Periodicals; Employee assistance programs--United States--Periodicals; Employee Assistance Professionals Association (U.S.); Employees-- Counseling of--United States--Periodicals

Publisher Arlington, VA: Employee Assistance Professionals Association

Download date 10/10/2021 09:29:07

Item License https://creativecommons.org/licenses/by-nc-nd/4.0/

Link to Item http://hdl.handle.net/10713/6679 DECEMBER 1989 D VOId. 19 N0.12

rds, the training, F'~r riP, the .~ t: tom ifi° est R,~r EAPA's 18TH NA- ~ kinks. As they say in TIONALCONFERENCE the entertainment will be remembered for OU ~O e erel industry; The show years to come as a must go on," and watershed event. If sheer volume means anything, this indeed it did. From the convention's nerve center—the year's conference brought in about 700 more people than registration area—veteran EAPA conference managers ever before, as total registration catapulted to over 2,200. Judith Evans and Ellen Miller were once again the troub- (A final count is still not available.) More than likely, a leshooters who kept problems in check: variety of factors contributed to the turnout, including the ON THE COVER of this month's issue, you will notice a accessibility of and «ffordability Baltimore, the introduction modification of our masthead. The Board of Directors voted of professional development which hours, lured attendees to install EAPAssociation Exchange as the permanent name to the workshops in droves, the variety of special-interest of the magazine, in keeping with the full spelling of "As- groups that now meet during EAPA's National Conference, sociation" in EAPA's new logo. and the growing utilization of EAPs as a drug-free workplace Want to know which topics will be featured in the Ex- strategy. changeduring the coming year? An editorial agenda has month, the Exchange This recaps the reunions, rhetoric been set by the magazine's Advisory Committee for the first and resolutions that were the sum and substance of this eight months of 1990 and appears on page 10. You, as EAP year's event. It's one more for the archives, but will stand professionals, are out there where the action is. If you have as an enduring testimonial to the strength of our maturing information that is pertinent to one of our themes, we hope profession. to hear from you. NEW CHALLENGES COME WITH MATURITY, and there were more of them during this National Conference than ~~ ever before. Overseeing an exhibit hall that was roughly the size of two football fields, managing a decentralized RUDY . YANDRICK housing arrangement, and planning for literally hundreds EDITOR of other accommodations presented some new logistical

''~ i•''1 • 1 •' 1 •ASSOCIATION• EXECUTIVE OFFICERS Daniel Lanier, Chairperson, COMMITTEE CHAIRPERSONS Employee Tom Pasco, President Certification Claire Fleming, Advisory to Assistance Commission Tamara Cagney EAPA Exchange Vice President—Operations lane 011endorff, Annual Meeting STAFF Don Magruder Site Selection Thomas J. Delaney, Jr. Vice President—Administration Sally Lipscomb, Benefits Executive Director Marcia Nagle, Secretary lim Roth, Bylaws Judith Evans, Associate Director Bob Challenger, Treasurer Jack Dolan, Consultants Rudy M. Yandrick, Editor REGIONAL BOARD MEMBERS Jesse Bernstein, Development Kevin Parker Daniel J. Molloy, Education and Training Eastern Region Gary Atkins, Ethics PUBLISHED BY: Alpha Brown John Hooks, Ethnic &Cultural Concerns The Employee Assistance Professionals Mid-Atlantic Region Thomas Murgitroyde, Labor Association, Inc. Boyd W.Sturdevant, Jr. Barbara Feuer, Legislative and Public Policy 4601 N. Fairfax Drive Midwestern Region William O'Donnell, Membership Suite 1001 Janet Deming Mary S. Bernstein, Program Managers Arlington, VA 22203 North Central Region Andrea Foote, Research Telephone (703) 522-6272 Roger Wapner Bradley Googins, Special Projects Pacific Region Debra Reynolds, Standards OO 1989 by Employee Assistance Professionals ohn . Henness Treatment Midgie Brawley ~ ~ Y~ Association, Inc. Reproduction without writ- Southern Region Joanne Pilat, Women's Issues ten permission is expressly prohibited. Daniel C. Hearn Publication of signed articles does not consti- Southwestern Region tute endorsement of personal views of authors. James E. Lehman Western Region

DECEMBER 1989 EAPA EXCHANGE TABLE OF CONTENTS

FEATURE 12 One EAP's Crisis Response to Hurricane Hugo: A Retrospective Account by Rebecca P. Stoever, MHDL, CEAP

DEPARTMENTS 3Editor's ~O Public Policy ~~ Conferences &Workshops Comment NYS names Novemberas EAPMonth, featuring a separate listing issues $500,000 in EAPgrants for PDH-approved training From the Public Policy Network is Executive Director reorganized /~ Index of Bills in the Hopper "!~ Advertisers 7Fund Raising EAPA's fund raising takes a ~~ Special Memorandum ON THE COVER newdirection EAPA's financialsummary The persons shown on this month's cover are among EAPA's finest. From Staff the lower left to upper right, Sally 8 News 39 Regions and Chapters Lipscomb was honored as "EAPA EAPA plans re-release new chapter officers Member of the Year." Talking shop ofChapter Handbook are Vice President-Operations Tamara N/C Wisconsin Chapterholds 3rd Cagney, President Tom Pasco and conference new Treasurer Pat Patrick. Outgoing 9Committee News members of the Employee Assistance Committee name change EAP Certification Commission were reflects changes in EAPs ~0 honored. They are (I-r): Brenda Blair, ~nfoTracks George Cobbs, Debra Reynolds and Exchange sets 8-month Jesse Bernstein. editorial agenda

EAPA EXCHANGE DECEMBER 1989 FROM THE EXECUTIVE DIRECTOR 9~ ~

consultant to the federal govern- concentrates on doing exclusively ees with addictions, mental illness or ment on aging programs called what it has been assigned to do. The other stigmatized health and personal .to ask why EAPs are not aggres- company also feels that company problems. sively trying to take over the adminis- benefits, labor-union agreements, Any field must change with the tration of corporate eldercare pro- charities that it and its employees sup- times to remain viable. After these grams. I explained that EAPs often port and public agencies that it sup- three encounters in October, I decided have to assist employers to learn about ports through taxes all have roles that. to do a reality check to see if I wasn't eldercare, but the operation and ad- need to be kept separate from the EAP. just stuck with an outdated EAP model. ministration of eldercare programs is Third, in October, I also partici- called Dr. Paul Roman at the Univer- beyond the scope of EAPs, as are the pated in a meeting at the National In- sity of Georgia and reiterated to him operation of mental health and substitute on Drug Abuse (NIDA) to dis- what I had heard. From the vantage stance abuse services, child care and cuss the role of employers in helping point of an. objective, applied re- remedial education. All of these serv- people with AIDS. The participants searcher who stays in formal contact ices are ones that EAP clients may came from a wide range of programs, with a large contingent of the EAP need, and the EAP practitioner can including several longtime leaders in field, Paul provided an historical per- have an important role in identifying the EAP field. These people reported spective. As usual, Paul's advice is needs, working with policy makers to on how they have assisted employees sound and helpful to all of us. Re- assure they are available, and identify- with AIDS, counseled other employ- member—it was the "Core Technology" ingappropriate service providers. This ees about minimizing the risk of expo- which he and Dr. Terry Blum identi- is a long way from operating or ad- sure to AIDS, and how they provide fied which the field overwhelmingly ministeringthese services, though. leadership in developing AIDS poli- accepted as the base competencies for cies for their organizations. The dis- certifying EAP practitioners. Paul feels cussions will be very helpful to NIDA that the same thing is happening to the THREE "ENCOUNTERS" in developing national policies and ar- EAP field as happened to the personnel The focus and purpose of EAPs are to ranging funding priorities. However, field in the late 1960s. help employees remain on the job and some of the non-EAF people in the Personally, I was working in person- assist them in resolving health, be- group then proceeded to insist that nel offices in the 60s and l remember havioral, and other personal problems EAPs have a responsibility for employ- the phenomenon well. Every social that are interfering with job perform- eeswith AIDS after they can no longer cause, charity and theory which either ance. (recently had three "encoun- work. Others said that the EAP must caught the boss's eye or(perhaps more ters" which caused me to reflect on become an advocate in their com- likely) he was trying to get rid of, was our role in the workplace and how it panies to get employers to push for dumped on the personnel office. I re- might be changing. First, in early Oc- changes in the community. Here, member the blood banks, the charity tober, (participated in a seminar spon- again, I believe EAPs will lose their drives, the programs to prevent high sored by the American Gas Associa- focus if they pick up these non-job-re- school students from dropping out. tion that was designed to help human lated functions. This, in turn,-will lead Most of these were worthy causes, and resources directors from utilities meet them to be spread too thin to do what many warranted employer and union the D.O.T. anti-drug regulations. One we real ly do wel I; that is, help employ- support. The problem was that the core of my fellow panelists was the medical directorof a large utilitywhich has had an EAP for many years. He made a state- NEW BOARD APPOINTMENTS ment which impressed me. He said: EAPA President Tom Pasco has an- Brown, Mid-Atlantic Region; Janet "We discourage frivolous use of the notmced new appointments to the Deming, North Central Region; EAP." I wondered what he meant and board of Directors. Pat Patrick has Daniel C. Hearn, Southwestern Re- had a chance to ask the corporate EAP replaced Bob Challenger, who region; and fames E. Lehman, West- director when I saw him at EAPA's Na- cently joined the National EAPA ern Region.(See page 25 for a photo tional Conference—the second en- staff, as Treasurer. jack Hennessy of the new regional representa- counter. He explained that people has been appointed chair of the tives.) who volunteer and are referred to the Treatment Committee. Complete biographical backgrounds EAP are required to focus on the job With the addition of four new re- on each of the appointees will appear setting and how the problem relates to gions to the United States, the new in the January issue. it. The company believes that the EAP regional representatives ire: Alpha can be most helpful to employees if it

DECEMBER 1989 EAPA EXCHANGE personnel functions suffered. The same thing is happening now with EAPs. We WESTERN REGION ISSUES CALL FOR PAPERS are being asked to take on a lot of important, worthwhile, but secondary, A Cal I for Papers has been issued for the Western Region Conference, sched- functions. uled for May 13-16 in Scottsdale, AZ. The conference theme will be "Heating By the early 1970s, the personnel up for the 90s."Workshop tracks have not been set in advance. Instead, per- profession started to define its param- sons wishing to present should draft an abstract and program outline based eters. Asimilar step will probably be on the six content areas of the EACC's CEAP designation program.(See page needed to allow EAPs to focus on what 46, under the "PDH-approved Training," for a listing.) The Western Region's we do best for labor and manage- Program. Committee plans to group the selected presenters into panels in ment—help troubled employees. cases where the speakers' topics are compatible. Single abstracts foran entire panel ofspeakers are being accepted. The Program Committee is work-

ing on a tight schedule, so interested persons should contact the program chairperson,Dr. William Mermis, at(602) 965-2271 as soon as possible. UPDATING THE STANDARDS At the Board of Directors meeting on Another major presentation at the though eldercare is a personal concern November 1, Standards Committee chair Board meeting was the draft of an and benefits management is rather im- Debra Reynolds proposed a compre- EAPA monograph on managed mental personal, these same basic questions hensive plan to develop EAP program health care. This is now being re- about parameters apply. standards. This is a critical project for viewed by the Board. Among its issues Upon returning to Washington after our profession. It is so critical, in fact, are the relationship between various the National Conference, The Washing- that the Board voted to have Debra im- managed care schemes and EAP. It ton Post provided yet another example plement her plan, even though funds gets to the parameter issue from a dif- of how EAPs can be handed programs for it were not previously earmarked in ferent perspective. At what point do that appear far afield from our basic the budget. Certainly, the standards EAP people say to others that they are mission. It printed a memorandum will place parameters on the EAP prac- infringing on our areas of expertise? from Attorney General Dick Thornburgh tice. However, each of us can do the There are also the questions of how to all employees of the Department of same by being alert to the numerous much financial or benefits manage- Justice. It was about the adoption of new tasks that are suggested for EAP ment an EAP should do and how to re- children. According to the Post, this and checking to see how they fit in late to the other parts of the company memo was part of a political decision with our Core Technology. that are doing managed care. AI- to appeal to the "pro-life" advocates in the national dispute on abortion. St. Anthony's Medical Center The memorandum included a sentence Hyland Centx • St. Anthony's Psychiatric Center that stated: "The Employee Assistance Hyland Child and Adolescent Center Program...will expand its serviceto in- Specialists in Chemical Dependency clude referrals and counseling of those considering adoptions." and Psychiatric Treatment There is no doubt that employees who have not been able to have their own Hyland Center... children or who are weighing a decision The 86-bed inpatienUoutpatient facility provides effective alcoholism/ to expand their current family may chemical dependency treatmerrt for adults. Specialized services include have serious concerns that manifest at relapse, cocaine and impaired medicaVhealth professionals treatment the workplace. This is also true for an programs. Call 314/525-7200. employee who has an unwanted preg- St. Anthony's PsYChlatrlc Center... nancy. However, it does point out the potential danger of EAPs being misused As the area's leader in private psychiatric treatment, the 152-bed by public and private management un- inpatienUoutpatiern facility has seven specialized units: StabilizatioN less we maintain our parameters. Evaluation, Stress, Senior Stress, Eating Disorders, Dual Diagnosis, As Roman and Blum stated in their Intermediate and Intensive Care. Call 314/525-1800. August 1988 article in THEALMACAN Hyland Child and Adolescent Center... entitled "The Core Technology of Em- Designed specifically for the treatment of children and adolescents, the ployee Assistance Programs: A Reaffir- of 126-bed facility provides six units: Chemical Dependency, Psychiatric, mation," "...in the evolution the EAP specialty, there is a risk that it will Stabilization/Evaluation, Dual Diagnosis, Pediatric Psychiatry and lose sight of its original mission. With Psychiatric Intensive Care. Call 314/525-3400. each stretch in the parameters of an occupational group, there is typically You have options when you call St Anthony's Medical Center. a 'back to basics' movement which We offer inpatient, pa►tial hospitalization, and day and evening outpatient treatment programs. serves to reassess the collective iden- tity of the occupation. At this point, a St. Anthony's Medical Center 'core technology' can be an instru- 10010 Kennerly Road • St. Louis, Missouri 63128 ment to evaluate specific changes that are occurring." ❑

EAPA EXCHANGE DECEMBER 1989 FuN~ RAISING EAPA°s Fund Raising fakes a New Direction

ver the past four years, EAPA, training to meet new demands that wil organizations, since many of them are while known as ALMACA, be made upon the EAP profession. The sponsored by the same progressive or- enjoyed an immensely suc- research findings will contribute to the ganizations. I am very confident that cessful quartet of year-long fund-rais- planning of education and training several years down the road this proj- ing campaigns. First called "The AL- programs which can be used by EAPA's ectwill comefullcircle when EAP pro- MACA Campaign" and later renamed network of chapters. fessionals are equipped with new ex- "LEAP Into the Future," the necessary The initial step will be to define a pertise to give back to the same busi- funding was raised to fully implement systematic methodology for the proj- nessesand industriesthatwearedraw- EAPA's Promotion of EAPs Campaign, ect. Afterward, it is anticipated that a ing on now for support." EAP Information Resource Center, Na- number of factors contributing to tional EAPA's Modern Office System, human resources needs will be re- Suzanne Martin, who has EAPA's fund- and activities related to education and searched, including health care trends, raising activities for the past three years, training. changes in health care financing, has turned over her responsibilities to Over the four years, the association work-force composition, the future of Randall Perdew, an associate of hers. has enjoyed substantial financial sup- the family, patterns of alcohol and Randall will work on fund-raising at port from such prominent corpora- drug consumption, the impact of tech- the EAPA office for several hours on al- tions and charitable foundations as nological innovations on working pat- ternatingweeks. ❑ Anheuser-Busch Companies, Inc., terns, and the interrelationship of Ford Motor Company Fund, Mobil Oil these and other factors in business & Corporation, Parkside Medical Serv- industry. ices Corporation and Westinghouse Motor Company Fund. "The projects that we sought to es- RESEARCH COMMITTEE tablish are now operational and a very WILL HAVE OVERSIGHT important part of EAPA's activities," RESPONSIBILITY says EAPA President Tom Pasco. "Real- The Research Committee will have istical ly, though, there a danger that oversight responsibility for the proj- is RACE Health Services/ by 'going to the till' too many times, ect's operations. Consultants from the PARKSIDE Recovery Center we may never fully integrate the ac- faculties of educational institutions tivities in EAPA's operational budget, such as Stanford University Medical Medically supervised alcoholism and which is our ultimate objective. How- School, Cornell University's School of chemical dependency treatment for ever, we are extremely grateful to the Industrial &Labor Relations, Georgia functional, motivated residents of the many corporations, foundations, EAPA Institute of Technology's School of metropolitan New York area. chapters and regions, and 'Friends' of Management and the City University •3 month, 6 month and Open-ended EAPA and ALMACA whose contribu- of New York's Baruch College will be Treatment Programs tions made our projects possible." called upon to develop the methodol- •Codependent, COA and Family ogyand conductthe research. Techni- Treatment Programs cal support and management will be •Combined Alcoholism and Cocaine NEW PROJECT: HUMAN provided by EAPA staff. Abuse Treatment Program •Relapse Prevention Program RESOURCES IN THE The anticipated start-up funding for 21 ST CENTURY the project is $103,000. It is hoped Aftercare and Support Services coordinated with Inpatient Facilities, than half of the money will In 1990, EAPA will embark on a differ- that more Private Practitioners and Employee entfund-raising course. be raised in 1990. The project will Assistance Programs. EAPA has identified a research proj- commence as soon as the money is ect that it will seek to support through raised and last for 24 months. (212)949-4070 fund raising in 1990. It is a study to "I like the idea of EAPA making an Nicholas A. Pace, M.D. identify the human resources needs of investment in future human resources Medical Director 21 st century employees. EAPA leader- needs," says President Pasco. "This is Co-Founder, Alcoholism Council shipfeels there is a need for early iden- a primary concern to progressive cor- of Greater New Vork tification of economic, demographic, porations and labor unions, many of 369 Lexington Avenue health and social trends so that the as- which are lookingto EAPsforexpertise (E. 41st Street) sociation can help EAP practitioners in this area. Beyond that, the project is New York, New York 10017 plan their continuing education and one that should appeal to philanthropic

DECEMBER 19139 EAPA EXCHANGE STAFF NEWS EAPA Plans Re-release of Chapter Handbook

What are the formal lines of Chapter Presidents Handbook in Au- communication between the gust 1987. It was designed as a handy, "We feel the handbook chapters and National EAPA? one-stop reference guide. What are the conditions by which Since then, most chapter leader- should be the'bible' chapters may use the EAPA logo? ships have changed twice, and some that the presidents can What are the recommended activities of the handbooks have been lost irrthe turn to for guidance." that chapters have for their own mem- transitions. Further, new questions bers and for their local communities? have arisen in the more than two years What is the procedure by which Na- since first release about updated quiries," Challenger adds. tional EAPA remits the chapters for Bylaws changes, chapter ethics proce- The handbook will be in such a form local dues payments? What are the dures, recertification and other mat- that after its re-release, it can easily be chapter financial obligations and re- ters. For these reasons, the Handbook updated. As a three-ring binder, the sponsibilities as part of a nonprofit is presently being revised and is handbook will be organized to accom- membership organization? planned for re-release in the first quar- modate changes to the table of con- These are among the hundreds of ter of next year. tents, new sections, as well as the de- questions that the chapters need an- "New and improved" is a trite ex- letion or replacement of pages with swers to in order to be fully contribut- pressionthat istypical inthe marketing outdated information. Much like the ing partners in Employee Assistance of consumer products, but it would present handbook, the pages will not Professionals Association. To advise seem to apply in this circumstance. be in straight numerical order. The the chapters, National EAPA pub- "The original Handbook was a valu- handbook will be sectioned-off by lished and distributed a first-ever able guide for the chapter presidents, roman-numeral headings, alphabeti- and itwas wel I-organized for fast refer- cal subheads, and finally page num- ence," says coordinator of education, bers for each subhead. Each page will training and certification Bob Chal- have a date of release on it. One of the Our Fees lenger, who has been assigned with future additions will be the Revised updating the handbook. "But as with EAP Standards, once completed and WontAddTo any first release, we have since heard approved by the Board of Directors. of ways that it can be improved. There EAPA also plans to distribute the are a few 'holes' in the handbook that new handbook to all chapter offi- YourProblems need filled, and this has become the cers—not just the presidents—be- case even more so as EAPA has because itwill contain information appli- We are Newyork City's preferred come involved in new activities that cable to each officeholder. When up- provider to corporations, EAP's, affect the chapters." dates are prepared for the handbook, and MAP's. The revision of the handbook actu- they will be distributed through the ally was initiated earlier this year by Chapter President's Newsletter, which A professional state-licensed EAPA's Membership Department. Ex- is published monthly. Incidentally, the staff is available 24 hours, in- ecutive Director Tom Delaney reas- Newsletter will be distributed to all cludingweekends and holidays. signed it to Challenger, however, chapter officers, not just the presi- Our proven when it became apparent that exten- dents, beginning in early 1990. quality assurance sive amounts of new information Challenger notes that as he con- program and flexible fees help would be added on how chapters can tinues working on the handbook revi- you maintain the highest participate in the recertification proc- sion, chapter presidents are requested standards at manageable health ess and receive approval of profes- to contact him with recommendations care costs. sional development hours for chapter on improving the existing version. meetings. Suggestions for improving "The better the lines of communica- The New York Counseling and the current Handbook should be sent tion that we have between the chap- Guidance Service to Bob Challenger at the National office. ters and EAPA's national leadership 160 West End Avenue "The chapters are such an integral and headquarters, the more time we New York, NY 10023 part of the association that we feel the will be able to devote to our ultimate handbook should be the 'bible' that concern of sharing information in a 212-362-1086 the presidents can reliably turn to for colleagial environment about the EAP Alan Grossman, Director, CSW,CEAP guidance. Recertification is without practice," he says. ❑ question the topic raising the most in-

EAPA EXCHANGE DECEM6ER 19x9 COMMITTEE NEWS New Committee Name Reflects Changes in EAPs

APA's Insurance Committee was ity of committee chair was that I felt a once just a moderately busy work- greater awareness of this issue was ing group. Not anymore. Over needed among members of the associ- the last two years, it has assumed a ation." She notes that each of the leadership role for several major assign- caucus meetings since 1986 have mentsand become one of the most im- been well-attended. portant committees on EAPA's Board Lipscomb is also chair of a 12-mem- of Directors. ber ad hoc Managed Care Committee The committee was renamed the Bene- which is examining the breakdown of fits Committee earlier this year for a responsibilities in acollaborative EAP/ couple of reasons. First, traditional managed mental health care delivery forms of indemnity insurance are far system. Lipscomb has labored hard to less prevalent in the reimbursement of obtain feedback from as many EAPA chemical dependency and mental health Board members and persons consid- disorders than as recently as five years ered expert in managed care as possi- ago. They are being replaced with ble. She hopes the document will be in other, more closely managed reim- final form by the end of the year. Her bursement arrangements. Second, with efforts should be well worth the while, increasing governmental regulation of though. It will be the first publication employee benefits, EAPs need to be in EAPA's forthcoming "Monograph constantly informed on a wide scope Series." ❑ of programs affecting employee well- being. "The term 'benefits' is really Benefits Committee chair Sally Lipscomb more appropriate today for the com- A prior committee project was the mittee's concerns than 'insurance'," writing of a paper on desirable health Employee says committee chair Sally Lipscomb, benefits coverages for effective EAP Assistance who works as director of Special utilization. It was prepared by the In- Health Programs for Chicago, Illinois- surance Benefits Subcommittee, a Counselor based Interventions. New York City-based group chaired Lipscomb, who has chaired the by Robin Lightman and Jackie Wag- committee since 1986, notes that man. The paper was published in the Harris Trust &Savings Bank in EAPA has not issued a statement to May 1988 issue of THE ALMACAN Chicago, Illinois is seeking an experi- date on whether EAPs should be con- and entitled "A Working Proposal for enced, seasoned clinical professional sidered an employee benefit because the EAP Role in a Managed Care Sys- who will provide EAP assessment, the diversity of opinion has not yet gelled tem." Since then, the subcommittee referral and follow-up with employees. has made workshop presentations on Other aspects of the position include into a consensus, and because an in- community resource development, terpretation of law is being awaited employee benefits at EAPA's National management/supervisory training and from the Department of Labor. The Conference and met with several chap- implementation of special-interest Benefits Committee, led by a nine- ters in New York State. seminars. member COBRA-FRIBA Subcommittee The Benefits Committee has worked which is chaired by Jack Stoltzfus, with Paul Maiden, chair of the EAP Requirements: five or more years continues to gather and disseminate specialization in the Jane Addams Col- of clinical experience in a mental health environment. MSW, MA and/or information that it receives, though. At lege ofSocial Work at the University of Ph.D. Strong experience in addictions, the National Conference in Baltimore, Illinois at Chicago, on a paper which preferably CAC and CEAP. for instance, Stoltzfus moderated a explains the rationale for reimburse- workshop on behalf of the committee ment of chemical dependency and Respond to: that featured a company which is psychiatric treatment. operating under the assumption that Lipscomb also heads up a "caucus" BFT EAP is an employee benefit. The com- of 19 chapter liaisonswhich duringthe P.O. Box 755 mittee will continue monitoring de- last few National Conferences has met 111 W. Monroe velopments and work with EAPA leader- to swap notes on the subject of insur- Chicago, IL 60690 ship to draft a policy statement if and ance reimbursment. "One of the major when it is advantageous to do so. reasons that I accepted the responsibil-

DECEMQER 1989 EAPA EXCHANGE Exchange Sets 8-Month Editorial Agenda

APA's membership magazine, when it was created as an ad hoc com- EAP Association Exchange (for- NYC-BASED COMMITTEE mittee. Barbara Feuer was the first chair- merly THEALMACAN) has been The Advisory Committee to the maga- person, followed by Terry Cowan. on an evolutionary track since early zine has been inexistence since 1984, During Cowan's term, it was installed 1984. At that time, it was a black-and- white newsletter, without a real cover EAP ASSOCIATION EXCHANGE TH EMES page nor cover theme, and printed on uncoated stock. Over the past nearly FOR JANUARY-AUGUST,1990 six years, it has been enhanced in JANUARY ways that has made it a professional Cover theme: EAPs and Disaster Crisis Responses magazine. Among the changes have Secondary theme: Confidentiality issues for EAP practitioners. been: conversion to a magazine for- F[BRUARY mat, the use of cover themes, the up- Cover "Call grading of theme: 1990 National Conference for Papers" the cover to full color, the Secondary Professional Development. Highlighted will be addition of columns such theme: EAPs and new as "The work of Employee Assistance Certification Commission and EAPA, Business Page" and, most recently, a the the and the EAP curriculums and other training that are available for profes- change in the magazine name and sional development. EAPA's Training Committee, the masthead. Education and EACC in Education" special- will Most of these changes have been to and the "EAPs interestgroup be consulted. improve the appearance of the MARCH magazine. The newest change is with Cover theme: A long look back at how EAP services have changed. Featured will be six longstanding EAPs and how they have changed over the years. the editorial p►anning. The five-member Advisory Committee to EAP As- The EAF's selected will be ones with awell-documented historical signifi- sociation Exchange has set an advance cance to the field. editorial agenda for the first eight APRIL months of 1989, a move which has not Cover theme: Therapeutic/clinical issues. The editorial content will help been tried in the past. (By the way, the EAP professionals to make accurate clinical assessments and appropriate re- names and professional affiliations of ferralsfar behavioral illnesses. committee members were published MAY in the October and November issues.) Cover theme: Labor-related issues. Possible topics include labor's response According to Advisory Committee to the Drug-Free Workplace Act, union/peer counselors as an extension of chair Claire Fleming, "The committee EAPs, union-sponsored management training, etc. EAPA'sLaborCommittee members feel that long-term editorial will be consulted. planning will improve the magazine's JUNE ability to gather information appropriate for publication. We are telling Cover theme: Fitness for Duty. What are the policies of various com- members 'we would like to hear from panies—both union and nonunion—and how do they vary by industry? you and are providing the necessary EAPA's Program Managers Committee and various industry groups will be lead time for you to correspond with consulted. us.' This will help editor Rudy Yan- JULY drick to locate newsmakers." Cover theme: Promotion of the 1990 National Conference. EAPA members are welcome to cor- Secondary theme: Managed Mental hiealth Care, Revisited. By this time, respond with the magazine on the EAPA's forthcoming managed care monograph will hopefully have been re- themes. A listing of the themes appears leased for several months and new information will be available on man- in the box on this page. Correspon- aged mental health care. EAPA's Benefits, Consultants and Program Managers dence should pertain to activities in Committees, among other committees, will be consulted. the EAP field related to a particular AUGUST theme, as wel I as the names of persons Cover theme: A Resource Guide of specialized treatment resources. A who may be appropriate to draft arti- catalog of various hard-to-find resources will be published. We hope this cles or be interviewed. Members will bean extensive compilation, so members are asked to drop a note iden- should write to: Editor, EAP Associa- tifying federal, state &local social-service agencies and private resources tion Exchange, 4601 N. Fairfax Drive, which can be valuable for "unusual" EAP referrals. Suite 1001, Arlington, VA 22203.

10 EAPA EXCHANGE DECEMBER 1989 as a standing committee. In February graphically representative, the Board through March issues will either be 1989, the committee was reorganized of Directors members and chapter published or ready for press by then, when President Tom Pasco appointed presidents will be solicited for infor- discussions will concern the editorial Claire Fleming, EAP director for the mation through monthly publication content of the April through August is- New York City Department of General of the Chapter Presidents Newsletter, sues, as well as the identification of Services. Fleming, in turn appointed a in addition to the feedback from all editorial themes for the September committee composed of EAPA members other EAPA members. through December 1990 issues.(Mem- local to metropolitan New York City. There's another advantage of using bers are still welcome to correspond "There was one of two directions that this network of EAPA leaders. "The about the February and March issues the committee could have gone: ap- amount of work being performed by in the immediate future. But as a rule point agroup ofindividuals that is geo- the Board members and chapter presi- of thumb, be sure to write to the editor graphically representative but can only dents is remarkable," adds Fleming. at least 1'/z months prior to the month meet once a year, or a local group that "The more that we can utilize EAPA's of publication. For instance, corres- can meet frequently. I made a decision leadership, the more the magazine pondence for the March 1990 issue to do the latter in order to establish a will benefit. We saw the tremendous should be sent no later than mid-January.) tight working group that is responsive contribution that John Hooks and his "The Board is pleased with the to the magazine. And it has worked so Ethnic &Cultural Concerns Committee month-to-month design changes and far. We have met three times since made to the October issue. I'd like to editorial presentation that have been April and plan to meet quarterly see this continue." made over the last few years," Fleming throughout 1990," says Fleming. The committee will next meet in concludes. "Weexpectthattheeditorial So that the editorial coverage is geo- February 1990. Because the January plan will be another step forward." ❑

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DECEMBER 1989 EAPA EXCHANGE 11 A~~T. E .~~, .. q~ i One EAP's Crisis Resp onse to Hurricane Hug o BY REBECCA P. STOEVER, MHDL,CEAP Due to the two recent natural disasters enough to hit the area? Meteorological calamity that would occur that night. on 'the east and west coasts of the novices all of us, our damage forecasts In terms of damage, no one ex- United States, hundreds ofEAPprofes- ranged from downed tree limbs to pected aclean-up problem greater siona/s have been called to participate i short-term power outages to the possi- than picking up fallen limbs. The fol- in the "clean up" by helping employees bility of some flooded streets. War- lowing morning, however, we awoke and family members through personal stories about epic hurricanes were re- to uprooted, century-old oaks that crises. This article looks at how one called throughout the office. blocked streets and driveways and, in EAP operation Hur- some was affected by None of the tales were about hur- cases, smashed homes. All ricane month, power Hugo. Next the Ex- ricanes that reached Charlotte, how- lines were down or severely change will report on EAPs in the after- ever, since nary a single major hur- damaged. Telephones were dead, and math ofthe only two weak California earthquake. ricane had ever swept 180 miles in- radio stations with very signals broadcast n a casual conversation in Charlotte, land to reach the city. Everyone took the devastation that North Carolina on Thursday, Sep- the storm seriously—weather updates Hugo wrought during the night. The city was paralyzed tember 21, Presbyterian Hospital's from the news media came into the of- by the wreckage. EAP staff speculated about Hurri- fice with each client—but no one icane Hugo. Could it venture inland foresaw the extreme magnitude of the THE EAP CALL TO ACTION The broadening variety of functions performed by EAP practitioners over the last few years has been well- chronicled. Many of the changes have been responses to organizational change in the workplace. During the days and weeks following Hurricane Hugo's fury, Presbyterian EAP assumed a, new role, being dispatched as a disaster- response team to attend to the traumas and crises of employees of client companies and theirfamilies (see boxenti- tled "The Post-Hugo Crisis Response"). Initially, clients whom we were presently counseling cancelled appointments due to transportation problems or to attend to emergencies at home. It was difficult or impossible for most of them to navigate streets blocked by trees and crippled by broken traffic lights. Staff used the initial post-Hugo "down time" to catch up on paper- work, counsel by phone, and deal with their own reactions to the storm. The lull was very important. As the staff told their personal accounts of Hugo, they began to realize that they were in the early stages of grief. Denial, anger, bargaining—all the familiar patterns began to emerge in those early days. Photo by Scutt Vemcq Thr Clrarbflc OG.~rrvcr Graphics DcP•~rlmenl ° 1989 The force of Hurricane Hugo, even 180 miles inland, was enough to uproot 100-year-old If the EAP staff grieved over a beauti- trees and severely disrupt the lives of thousands of Charlotte, North Carolina residents. ful city's devastation and a sense of loss of control over their lives, wouldn't

12 EAPA EXCHANGE DECEMBER 1989

~+ i When natural disaster strikes, especially in a location that is supposedly insulated from such calamities, an EAP needs to mobi I ize swiftly and with poise. Here's how Presbyterian Hospital EAP responded in the clutch. their clients—who don't have the panies entitled "Post-Hugo Stress Syn- how to deal with those reactions (see same depth of understanding of how drome" (see box on page 14). Each below). The companies printed the trauma is manifest—suffer at least as company received a helpful write-up material in newsletters, posted it, or much? We thought so, so Miriam Thrail- of the "normal" reactions that we all duplicated and distributed it to all em- kill, one of our EAP counselors, wrote experience during times of chaos in ployees. a bulletin for all of our client com- our lives and some helpful hints on Having no formal plan for appropriate

CHRONOLOGY OF ACTIVITIES THE POST-HUGO CRISIS RESPONSE: WHAT HAPPENED NEXT

'n the ensuing days after Hurricane time supporting one another on per- that occurred during Hugo, troubled Hugo struck, Presbyterian Hospital's sonal matters. accessing emergency relief, and prob- EAP was taken to task as never before. DAY 6 (Wednesday, September 27) lemswith supervisors who were not let-

Here rs a day-by-day chronology of the tingemployees off to take care of prop- Only two clients showed for appoint-

activities. errydamage. EAP's ments. Three site visits and one man- DAY t (Friday, September 22) agement training session were held, WEEK 4 (October 9-15) There were no office hours. Travel in along with a stress debriefing. A com- Stress showed up in staff; misun- the city was not possible. Traffic lights panycalled in wanting to implement an derstandings and tension developed. were out, and major thoroughfares EAP as soon as possible. An appoint- Time was spent during staff meetings on were blocked. EAP office was checked ment was made and negotiations were interpersonal relationships to help alle- on by the director, who lives in the prox- completed during the day! viate tension. All staff members felt it imity. Power was out in the building, DAY 7 (Thursday, September 2II) was valuable to "unload" the things that in some of- were going on within there was water damage Seven cl and around them, EAP office was okay. Tents showed for appointments, although it was difficult to connect ten- fices, but the but vast majority of scheduled visits the siondirectly with the storm's aftermath. DAYS 2 AND 3 (Saturday and Sunday, were still no-shows. One counselor September 23 and 24) traveled 40 miles to see a client in treat- WEEK 5 (October 16-22) Staff checked on one another by phone. ment, taking the supervisor with her. Where were all of these clients coming Power was restored to the building. The from?!! EAP business became over- director spent time at the main hospital DAY 8 (Friday, September 29) whelming. Travel was normal, power helping out due to shortage of staff. There was only one cancellation all had been restored for a couple of weeks DAY 4 (Monday, September 25) day, but the EAP still had a light throughout the area, and life should One client was seen at the office; the schedule. Very few Hugo-related cases have been back to normal. One woman rest either cancelled or did not show. appeared during the whole week; most said of her marital problems: "We EAP counselor Juanita Cooper re- clients were those who were previously began to get angry with one another just sponded to a media request for televis- being seen. after the storm. We told each other it ion and radio appearances. Counselor DAYS 9 and 10 (Saturday and Sunday, was because of all the stress. But things Rob Henley notified client companies September 30 and October 1) aren't better. We are both depressed that we were "open for business." The phone began to ring continually. and argumentative." Assessments re- vealed strong ACOA issues that surfaced DAY 5 (Tuesday, September 26) People did not ask for appointments because of Hugo, but because of other as their lives "went out of control." Site visits resumed. Counselors visited scheduled and did in- problems, e.g. marital and financial, two locations as which were longstanding issues which formaldebriefing ofemployees at those began training sessions were to surface as major problems. locations. Two ran normal. Staff con- scheduled, but each included a The office as held as tinued supportinb one another, but nn Hugo-related agenda. Two clients kept "personal crises" among the counselors their appointments. Counselor Miriam crafting a handout on as yet. The EAP caseload was about nor- Thrailkill began mal. was back in for employees at The aftercare group "post-Hugo stress" full force and its members were re- client companies. An aftercare group for newly recovering clients that meets spondingwell. at the EAP office had only five attendees. WEEK 3 (October 2-8) Many are employed by the city and Caseloads got heavier. Some presenting were on long overtime shifts. Staff spent problems were Hugo-related, e.g. injuries

DECEMBER 1989 EAPA EXCHANGE 13 A BULLETIN FOR CLIENT COMPANIES POST-HUGO STRESS SYNDROME: SUGGESTIONS FOR REDUCING AND COPING WITH STRESS

fter Hugo, staff counselor Miriam 8) Increase your relaxation periods... Thrailkill wrote the following bul- relax! We're all going through this to- letin that was given to client companies gether...just as we went through the for distribution to their employees. storm together. To help you deal with the stress of disorganization as a result EAP response to a natural disaster, our 1) Talk about it. Even if you've told your of Hugo, it's important that you get staff invented one as the days passed. story to several people, it's important to enough rest. Everyone is working extra training session at a chem- continue verbalizing your anxieties and hard in the clean-up process, but your During one frustrations. body can only withstand so much. Be ical company, time was set aside to help employees process what they saw 2) Use your support system. If you've aware of what your limits are. It's okay been hit especially hard, let others help to sit back and prop up your feet at the and felt in Hugo's wake. Nothing else you out. end of the day or to take a few short was as important at the moment, and breaks during the day. other EAP activities were postponed. 3) Recognize that the Hurricane af- Soon, we knew our role. Others de- fects all of us...you too! It's better to 9) Remember..."this too shall pass." deal with it NOW instead of six months Perhaps you are feeling less organized, fined it for us. One counselor, Juanita from now. less productive and less motivated than Cooper, responded to a television sta- usual. If so, you are not alone. All of us tion's request to interview one of us on 4) Take this recovery period one day at have experienced a little of this and at- a time. Our efforts to clean up our yards the emotional impact of Hugo. After tribute it to "Post-Hugo." We are basi- two television appearances and a and makeup lost work hours cannot be cally asociety of organized people who done in one week. Try to set reasonable radio broadcast, she had informed are accustomed to living and working in thousands of people about what the goals for getting back to normal. Re- a structured environment, according to member..."Rome wasn't built in a a schedule. Interruption in this pattern characteristic reactions of people after ay. can cause disorganization. But re- a natural disaster. Another counselor, 5) Continue your normal exercise and member..."this too shall pass," and life Rob Henley, called client companies nutrition practices. will be back to normal again. to inform them that we were "open for 6) Have some fun. Go to a movie...go 10) Seek help. If your stress level is business," even as other services in the shopping...have your nails done...go causing you great pain and depression community such as doctors offices and fishing. Do something special for your- that lasts longer than seems to be nor- the postal services were closed during self. mal, please call your EAP for an ap- the first few days following the storm. 7) Keep in mind that what you are ex- pointment. As transportation problems eased, periencing is normal. Upset stomach, clients returned. Persons who had pre- headaches, tense muscles and ulcer viously experienced similar traumas flare-up are to be expected. relived all of their worst fears during Hugo. Couples who were forced to spend days in the dark coping with children home from school and with no means of cooking meals, entertain- ing or bathing, made appointments to discuss marital problems. New clients entered the FAP with severe financial problems. Counselors helped hurricane victims sort through the myriad agencies offering aid. Many persons had never accessed the systems that provide help to those who are up against money problems. Los- ing afreezer full of food can cause havoc to already-strained budgets. Proud working people feel embarras- sed to call emergency crisis agencies. Government agencies often seem awesome and forbidding. The EAP counselors comforted and encouraged anxious clients while empowering and aiding them in finding available help. One group of clients seemed to fare very well during the aftermath of Hugo—EAP clients recovering from

14 EAPA EXCHANGE DECEMBER 1989 REBECCA P. STOEVER, MHDL, CEAP, is EAP director for Presbyterian Hospital in Charlotte, North Carolina, a position she has held since 19II1. She also conducts trainingon chemical dependency, management, stress and occupational environments. She is a member of the Metrolina Chapter of EAPA. Stoever has a master degree in human development and learning and bachelor degree in education from the University of North Carolina. addiction. Those who had support are forever changed. We are a better ence. We also have a sense that we from the recovering community and a EAP for the experience. We now share play an important role when a big program that teaches "one day at a a common bond that we did not be- wind blows destruction on our client time" living reacted to Hugo with fore, having relied heavily on each companies and their employees and more patience and less confusion than other during this momentous experi- families. ❑ any other single group. These clients broke the storm's trauma into manage- ablepieces and dealt with each incon- venience and delay in the context of a larger world that they already knew they could not control. of ... As I write this, the San Francisco Bay the peo p le Area's EAPs are facing a similar deluge of client casework due to the recent California earthquake. What advice b the eo le.. . can I offer them and other EAP profes- y p p sionals who are responding to natural disaster? First, remember that we, too, are human. EAP professionals need to aura la ente.. . deal with their own reactions and 1~ ~ emotions before then can reach out to others. Second, recall that we are workplace programs and can address the issues through the workplace at large. Communications from a respected EAP can help alleviate fears E1 Gamino a la Salud and extreme reactions by emphasizing what are normal responses and what individuals can do to take care of hat's how we help your Hispanic employees at themselves. Bellwood Health Center. Designed by Elvia Correa, Third, a visible EAP can respond as a I~C,SW and Ignacio Aguilar, LGSW, Amanecer community resource. We can be ("Sunrise") is a comprehensive treatment program that available to the larger community as a understands and addresses the cultural needs of the comforting voice of experience, let- Hispanic community. ting people know that anxiety, fear and frustration are to be expected, that Our bilingual and bi-cultural licensed staff is under the it takes strength and courage to ask for direction of Abilio Hernandez, NID. We recognize the vital help, and that good resources are role of the family in the healing process and utilize many of available. the healthy aspects of Hispanic culture to help our patients recover fl~om: BETTER FOR THE EXPERIENCE * culture shock psychotic disorders Hopefully, the crisis response ac- + depression + work or home-related tivities that Presbyterian Hospital EAP • anxiety and panic emotional problems used after Hurricane Hugo will never And because Bellwood is a psychiatric health facility be needed again. However, with Hugo (PHF), you'll find our costs significantly less than other and the California earthquake throw- ing both coasts into chaos within hospital programs. weeks, one has to wonder whether it For more informalaon and a free brochure, call will happen again during our profes- 2131885-8918 or ?11958-363 and ask for Amanecer. sional careers. As Charlotte cleans up the rubble Abilio Hernandez, NID, Medical Director and life resumes its familiar pace, we

DECEMBER 1989 EAPA EXCHANGE 15 PROFESSIONAL HELP FOR DRUG AND ~.LCOHOL ABUSE

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`~~= ~ :~'~„,~ DECEMBER 1989 EAPA EXCHANGE 17 CiyAyZ~E~TyTLE~EyK

T H E P L'A Y B A C K

homes and onto our must solve at all costs—is Ernie streets. It overloads our the creeping destruction Ford's Savoie, criminaljustice system of our society. We must and it overwhelms all halt the weakening of our Congressman Ben efforts to make our prison great industrial and com- and reform systems more mercial institutions, in- humane and more cluding our worker move- Gilman and ATB~'T's effective. ments. We must reinforce This wasn't the case the relevance and social Doreen Yochum when the drug problem significance of all of our first began to attract na- social structures. tional attention. The ad- Today the victim organ- Deliver Keynotes dicts then were really a izations are even more ,, The EAP field relies heavily upon the support relatively small percen- important to us as a na- of corporate and government policy tage of the population. i, tion than the addict in ' makers. EAPA brought in three special They were, moreover, crisis. Without the organi- • guests—two from corporate America and considered to be largely zations—the companies, one from the federal government—to share society's dropouts— unions, government their perspectives on EAP-related issues. peoplewho probably units, and school sys- weren't going to make tems, for instance—there Act, new state laws, the Ford's Ernie much of a contribution in often can be little support "War on Drugs," regula- any event. The problem for individual recovery... Sc1VOle S~akS tory initiatives, judicial of the 60s, if unhappy 011 ~~AIl A~1Ct~ activity, media exposure My theme today has and undesired, seemed encour- —both good and bad— been simple—an PIation" containable. agement to continue and Ernie Sauoie, director of and private-sector efforts, including those in collec- to deepen our associa- the Employee Deuelop- tion's efforts to address mentOffice at Ford Motor tive bargaining frame- works. The nation, in the structural aspects of Company, was the dependen- other words, is shout- the chemical leadoffspeaker during cies that afflict our nation. the Opening Session on ing—sometimes in sensi- ble ways, sometimes in This is easy to state, but Sunday, October 29. hard to do. And the high- dangerous ways--that it Perhaps the most impor- est hurdles may be our wants to make a transition tantdimension Ican bring own prejudices, our own to a more healthy condi- today is the personal self-imposed limitations, view of a business person tion and to a brighter future. our own initeria. We must representing a leading deal with our national You'll recognize that employer—an employer affliction. We must extend kind of transition. [t hap- thaYs also a concerned and reshape what we know pens to be precisely what corporate citizen. One of about assistance, motiva- the EAP profession our principal concerns is tion and education. We specializes in—a transi- reflected in the title of Ernie Savoie must find and do what tion from affliction to this talk:"An AfFlicted Would it be too hysteri- to be done with recovery. It's our trade... needs Nation." The affliction, of cal or too trendy to respect to control, disci- course, is drugs. Today our communities suggest that today the pline and environment. Our citizens--rightfully and our institutions—the social effect of drug use I can think of no one so—consider it our framework of our soci- is at meltdown levels? group better suited to be number one social issue. ety—are also serious That iYs already reached a major part of the effort, They want us to do some- victims of our national and contaminated the far nationally and in the thingabout it. They want afFliction. corners of American life? chapters, than the mem- the country to heal it- The massive induction That family structures are bers of the Employee self...to recover from this of the pre-teen population being torn to pieces in Assistance Professionals affliction. We see this into drug use has contri- every economic strata?... Association. Nobody can desire in many ways. We buted to the educational The steps we take today do a betterjob of setting see it, for example, in bankruptcy of many of must be bolder than ever the transition course for federal legislation, like our schools. Drug crime before. Our primary prob- our country. the Drug-Free Workplace brings fear into our lem—the problem we

18 EAPA EXCHANGE DECEMBER 1989 Congressman Gilman Endorses EAPs in the PIational Anti- Drug Campaign

Congressman Gilman (R- /YY) hails from the 22nd Congressional District of New York, which is located on the west shore of the Hudson Valley. he sits on the Se[ect Com- mittee on /Yarcotics in the U.S. house of Represent- atiues. Congressman Gilman followed Ernie Sauoie during the Open- ing Session.

There must be a willing- ness on the part of employers and firms to in- Congressman Gilman,standing in the middle,visited with EAPA President Tom Pasco and Executive Director Tom Delaney after his Opening Session vest in and support em- remarks. ployee assistance pro- and security representa- quickly and decisively in strategies that we come grams. Every company tives to come up with addressing the problem up with are really meant throughout our nation workable plans and pro- of drugs in the workplace. to serve as a starting should have a clearly grams for the private ...I would hope that point; a foundation, if stated policy on employee sector. private industry takes you will. Nothing will work drug abuse. All our in- America needs a com- part in providing in- unless we all involve our- dustries should at least bined effort in business creased quality of drug selves and directly con- consider the feasibility and industry establishing treatment in America. tribute to the war on and the need for EAPs as a feasible contribution to Actually, it is in the best drugs. we struggle with the today's battle and the interests of industry to I would like to leave steady popularity of continuation of this crisis. explore ways of contribut- you with this quote from illegal drugs. American industry will be ing to the improvements President Bush:"Insofar Environmentalists and making a mistake if it in treatment. Collectively, as this crisis is the product conservationists cried does not decide to act we need to target suc- of individual choices to out, condemning Ex~con cessful programs and take or refuse drugs, it for its neglect in the then work to ensure their has been—and continues monumental Valdez oil Our nation's success. to be—a crisis of national spill. But let us not forget Your focus does not character, affecting and how drug and alcohol industries have to be entirely for affected by the myriad abuse contributed to this should convene your own employees and social structures and disaster. Extensive com- their own in- industries. While the gov- agencies that help shape pany safety measures are house ernmentcan provide individual American for naught if the sobriety leadership and a national fives." of employees cannot be summit...to resource base from which You are in a position to ensured. come up with we can draw, we know make a difference, a sig- ...Ideally, our nation's workable (anti- quite well that the effec- nificantdifference. I com- industries should con- tiveness of a war on drugs mend all oFyou for your vene their own in-house drug) plans for would be increased many- work, and only hope that summit of management, the private fold by private industry your example will be fol- labor unions, trade sector. participation. lowed by employers groups, legal counsel All of the ideas and throughout our nation.

DECEMBER 1989 EAPA EXCHANGE 19

'~ G~Aj~Z~E;~ T~~T~E~E~K

,: B A C K ~~/I,I~~~~~ Doreen Yochum discusses ATB~T's ~ the Family Care De- ~ Adoption Assistance, Work/Family Program velopment Fund, a $10 which allows company million fund over the next reimbursement of up to During the President's Luncheon on Monday, October three years for projects ~2,000 for expenses as- 30, Doreen Yochum, Vice President~Strategic Plan- and initiatives that in- sociated with the legal ningforAT&'TMicroelectronics, was theguestspeaker. crease the supply and adoption of a child under /n 1988-89, she was responsible for designing AT&T's quality of child-care and 18 years. response to work and family issues, one result of eldercare services. Five- ~ Enhanced Leaves of which was the family dependent care provisions in million dollars will be Absence. A new family- AT&T's labor contract signed this summer. contributed by manage- care-leave and an im- ment. proved care-of-newborn- pleased and proud the question should I am not ~ the Dependent Care child-leave provide com- be "whether"—only to be sharing with you Reimbursement Account. pany-paid health benefits what[know about AT~t"1"s "how. This vehicle allows em- for six months and ajob Work and Family ...1 would like to list for new ployees to place $5,000 a guarantee for 12 months. several Program. Of course, we you the provisions year of pre-tax wages into ~ Service-Bridging lm- are not the first to recog- of AT&T's worWfamily an account for child care provments. Within two nize the need fora cor- program. And while it or eldercare services. years of rehire, rather costs something, to be porate response to this ~ Child Care/Eldercare than the customary five, only of the sure, it doesn't break the issue. Yet 5% Resource &Referral Serv- employees will have their bank. nation's six million em- ices, which allows for prior service recognized responded Next January, AT&7' ployers have participation in a national for vacation and disability Many com- will introduce most of its in some way. community-based service benefits. panies are still struggling comprehensive package, network to help employ- ~ Flex Time, which al- which provides employ- with whether and how to ees find, evaluate and lows for employees to half get involved. Dearly ees with information and manage quality care for take an excused work day don't even offer maternity support, offers financial children under age 1.5. A in two-hours-or-more leave. An organization options and deals with similar service will be increments for short-term such as yours, focused Flexible working arrange- made available in 1991 or emergency situations. on employee assistance ments. Program features to address the needs of ~ EAP expansion. Al- and employee stress, is include such items as: relatives 60 years or though such services well aware, I'm sure, that older. have been available since 1978, the existing program has been expanded to include the immediate members of an employee's family. There you have it. Add to this aWork-Family Advisory Committee com- prised of interested people who continue to press for responsible changes in attitudes and Flexibility in problem sol- ving, and things can happen. Dealing with these employee issues is important to U.S. competitiveness. It is critical to the full utilization of work force 2000, and it is essential to the health and well-being of employees, whether as members of a family or as members of '" ;. ~v a work force. The costume award Jones, Zorro, Phantom of From the winners, who all nudged the Opera, Ghostbusters, out a lot of close compe- women from the Roaring tition were: as the most 20s in flapper costumes, graveyard,the hilarious, Dave and Pat a giant peanut, a couple • Bethge were, respec- of pigs, "Kiss" band mem- movies or tively, acowboy in a foam bers, and dozens of other 10-gallon hat and his shady characters. During horse; as the most shock- the Ball, everyone rock 'n wherever:They ing, Frank Cassidy as a rolled to The Admirals. witch; and, as~the most All in all, it provided only come out on hilarious, mummies Red conference-goers with Roe and Charla Parker. some comic relief from Even the EAPA staff got the day-long education I~alloween 1`Iight! into the act. Judith Evans and training program- was Cher; Ellen Miller was ming. On the next two a chorus girl; Debra ~ Say what you will about EAP professionals— pages are some of the McClard was the alien many faces you may re- ,~ ~,;~ call them uptight, laugh at those beepers space queen; Mary ~l ~~ ~~~ many of them carry around member from the Mas- during off- Schmidt was the Saudi ~~~° ~ hours, querade Ball. say they use a little too much starch Arabian princess. Rudy ~~ on their collars—but don't say that they Say...next year's con- Yandrick was AlFred E. ference will be held in d don't know how to cut loose. On Flalloween Newman. Flazel Clark was _ night, they rivaled any exhibition you're hew Orleans. Could a Tina Turner. Penny Martin Mardi Gras procession be likely to encounter any- Tom Delaney were the was Batgirl. Jeanne in store? More to come where. EAPA's Annual Blues Brothers. Barbara McMahon and Tracy later. Banquet 8e Ball was, well, McKenna, new president Adams were cats. Juanita a different sort of confer- of the Chesapeake Chap- Lee was a nightclub ence event. terand her husband, bunny. Kathy Gross, the EAPA's Vice President- Phil, were Raggedy Ann staff intern, was a baby, Operations Tamara Cag- and Andy. Sally Lips- complete with a sleeper ney presided over this comb, EAPA's Member of and oversized "binky." dinner theme party which the Year, was Zsa Zsa Scoping out the crowd, could have been aptly Gabor in stripes—ap- one could also find a PDIi tagged "night Stalkers," propo for the times. policeman a la Indiana "EAPA's Excellent Adven- ture" or "Halloween: The Chapter to End All Chapters." Only a full moon would have made this night more complete, as everyone's alterego came out to frolic for awhile. First off, Cagney and her hus- ~; band, Alan Schlies, came k as Barbara and George Bush. Tom Pasco and

We dare you to mess with these guys. Move over Jake and Elwood, Belushi and Akyroyd. The new Blues Brothers are Tom Pasco and Tom Delaney. (That's a real Fisher-Price harmonica being used by Delaney!) G yA ~Z'E ~T iT'E ~E ~K

T H E P LAY B A C K

♦ 1he IPp~eehauns ~he~ ~a~ flaf li/ere a 6a/r rrvea/s ♦ ,~Cof~'~~f~Crme~G~;O! out anc(preP/~~~ for what a pe~,so„'s s~e~r~f~tas~ucra~✓e 5f. ~a ffy ~s o4 y. am6~~-o~ ~l. ~'l~~r~ Sal/ C~pSCOm~ E~~ z~ ~J Irf,~/~er ~'rai~O.t`ea~ ~n as a Yeas ~hew~~~/ Q Per~eCt n~ h~ fo 6~ Q Q~vc~ ~k,~,;~~ . ak4y,~ ~N o~U,O~~f~i GvQns G~aS ~ Sin ~h li~f~/~ rn~SC~eviaus. ~A~of aJ~o Sfa~J 6e%~u~e fhay`, buf f1~~~ ~n f%fnes3 Comrri~rCia~S ~ ~~C Sill~~. WQS ~q~ ct S~ ~~. MI6/~C~rnQN fo ~GJHo Y/~ C~o~/~ C,9LL DP ~ouNd. ',~D~a~e ~e/la, ~esle tJ~i ~ t~ ~ ~~r /1~ppenCO( fo

♦ ~~io CQn iCi~~nf~ fh~S lave) cou~~~e .' ~f yea ~now~pl~a~l~e call ~'he /Uat,e,val O~fic~e . out_

22 EAPA EXCHANGE DECEMBER 1989 Ch~ec~ ouft~os~ ears ~di► far Ruo'lY j/ nd~'J~,~ ~"'` CQm~ as fhe ~ad °~ ~~lewm~Yv . °~'

~ t~/alf Chesser WQs s~of~ed oti fh-e D~a~IC~C ~~OU~' G~~~~ fh~3 m ia~ . t~~ra /~,~~Py~ou,f P /~a~, l~ ~h~P ~y, sfa ~~ o~ ~o~ v a/~~~3~ }~h~e ~nfir~ Cav~ r~CNC e ~ ~reaf ~oo ~/ ~ I~~p /eS ~ Ouf ,~ar~ Q m~dn~~/~ ♦ f~Pre are Qur ~rn~f ~ar~o(-back ~~fi'~~s. 5fralf o{ ~'~iey r~v~ya~ c rer~ Char/a l~a~k~e~ ~6~e ~~mmor,, a la 7d~ana ,loNes, C~a~k~c~ f~~ a~vo( /4eo( ~o~ 7hC are .S~fowN /,a/d~~~c a ~~re~~- Wl,,P fo,~ fh~t PDI~ Po%c e . ,luan~ t~, ~e~ amore eamea~P~iie fr ~~i~ CaSfu~,~es,~o~d'v~o~~ec~ f~~e ~unhc~ 9eQ~r a.t U~/c~ ,~~w Can c~ur~esy o~ Acs hGNa'a~Ce c~~n~O9N~ ~

~ ~QST~(' Su ~2on ,1~~ ~~~imA~ /S S~aWN inl fh~s ~ohd~o w~~h /~a~~/yti SpoNZQ.

DECEMBER 1989 EAPA EXCHANGE 23 G~ A~ Z ~ E LT i T ~ E i E i K

T H E P LAY B A C K

Breakfast was held. Pat nessy, in whose name EAPA's award Patrick, EAPA's newly the award is given. appointed Treasurer, was Awards were also given master of ceremonies. to outgoing members of ers:special The second winner of the the EACC for their work in annual John J. Hennessy helping the EAP field to people who've Award, which recognizes emerge as a profession an individual for the ad- for thousands of confer- vancement of organized red CEAPs. Among the earned special labor assistance pro- honorees were: George grams, was named. EAPA Cobbs (the only person recognition President Tom Pasco to walk away with a plaque presented the award to in both hands!); Brenda One of the highlights of any conference is George Cobbs, coor- Blair, president of Slair the giving of recognition in full assembly to dinator for the ILWU-PMA Associates in Bryan, the people who have labored hard on behalf Members Assistance Pro- Texas, who is the past of their. EAPA and the EAP field have been gram in San Francisco, chair of the Employee blessed by the talents of numerous indi- California. George, an Assistance Certification viduals. Some of them were formally Employee Assistance Commission; Jesse thanked in Baltimore For their work. Certification Commission Bernstein, president of During the Annual Ban- on behalf of people with member and former EAPA Employee Assistance quet on Tuesday, October addictive diseases. Labor Committee chair, Associates in Ann Arbor, 31, Sally Lipscomb, chair On Wednesday, expressed his gratitude Michigan, who co-chaired of EAPA's Benefits Com- November 1, the Awards to EAPA and to Jack Flen- the EACC's Subcommittee mittee, was honored as on Recertification; and "EAPA Member of the Debra Reynolds, EAP Year." Professionally, she manager for Continental is director of Special Airlines, who chaired the Health Programs for In- EACC's Marketing Sub- terventions, based in committee. Chicago, Illinois. An ac- The plaques were pre- count ofher contributions sented by Tom Pasco, an to EAPA appears in an EACC commissioner prior article on page 9 of this to his Executive Commit- issue. tee service to EAPA. Pasco Father Joseph Martin, and each of the award of"Chalk Talk" fame, was recipients all expressed a given EAPA's Special desire that the CEAP Recognition Award. As designation continue to president and co-founder gain acceptance as the of Father Martin's Ashley EAPA President Tom Pasco presented special awards distinguishing mark of in Ylavre de Grace, Mary- to Father Martin (above) and George Cobbs. EAP professionalism and land, he has devoted that it be recognized more decades to the treatment and more in labor and of alcoholism using the management circles. 12 Steps and 12 Tradi- The awards presentations of Alcoholics tions brought the break- Anonymous. With his fast crowd to its feet on special talent for using several occasions, a tes- humor to capture and timonial to the special hold an audience's atten- place that these indi- tion, he recounted his viduals have earned in own problems with al- the annals of EAPA. coholismand subsequent recovery, and expressed his hope that the EAP field will continue working

24 EAPA EXCHANGE DECEMBER 19II9 affected by the reorgani- women at the workplace. Meetings,lHeetings, zation.)They then con- The Board of Directors vened as a single group met on Wednesday, after on Sunday. most of the conference Meetings Each of EAPA's standing was over. This practice The dozens of workshops, other training committees also met enables the Board mem- sessions, EAPA business meetings, special- before, during or after bers to digest information interest groups and other meetings really the conference. The gathered at other meet- put the meat on the bones of the 18th na- Women's Issues Commit- ings so that, if necessary, tional Conference. The number of people tee held both a network- they can be raised as new who turned up before the start of the con- ing breakfast business issues. Business was ference in order to discuss association- meeting on Tuesday expedited and, in fact, morning, attended by 85 the Board adjourned related business was boundaries, then met people, and a workshop early, so one is left to impressive. again as new regions, program in the afternoon, conclude that EAPA is Particularly, regional since the number of during which Maureen presently in good stead. chapter presidents were regions in the United Kelly presented research An Open Forum on out in force for their meet- States has expanded findings on women and recertification was held ings on Saturday. They from four to eight.(The chemical dependency, on Tuesday afternoon. met for an hour in groups Canadian and [nterna- and Pat Pape discussed Because of a variety of based on the old regional tional Regions were not the implications for questions that had been raised throughout the Clockwise from right: year on the recertification EAPA Labor Committee chair Thom Murgitroyde process, some heated addressed the Labor Pro- discussions were antici- gram Crowd on Sunday. pated. Quite to the con- Don Magruder reviewed trary, EACC members his trip to the USSR during and the 40 or so meeting the President's Luncheon; attendees found they Tamara Cagney led dis- were more often in agree- cussionsduring the Chap- ment than not. However, ter Presidents Meeting; the Commission agreed and EAPA's new Regional that it would look into the Representatives gathered of for this shot. Shown issues transferability seated is Janet Deming of CEUs, streamlining the and behind her (I-r) are process by which chap- Jim Lehman,Alpha Brown ters apply for PDIi ap- and Dan Hearn. proval, and others.

DECEMBER 1989 EAPA EXCHANGE 25 ~~A~Z,E~T~T~E~E~g Conference is the workshop program. This was T H E P LAY B A C K the first year that professional development hours(PDNs) were applied to workshops and other training. The workshop tracks were based on the six content areas of the CEAP designation program and included a wide variety of subjects, A research track was also included.'I~,vo PDtls were available for each workshop attended. In terms of attendance at the workshops, those little carbon-copy PDh forms in the registration packets seemed to pro- videall the motivation that people needed to get to their appointed rounds. Up to 12 PDHs Among those attending theInternational Region meet- als meeting. were at stake for each ing were (I-r): Ernie and GucIrun 'IY~ne, EAPA regional Of special note, the CEAP on the road to re- representative Bill Durkin,, Ludy Kitson, Robin Gorham Railroad EAPs meeting certification, so most and staff intern Kathy Gros;:. was the first at an EAPA attendees showed up for A variety of special-in- Industry Safety Issues conference, and about 60 the workshops, and this terest meetings were meeting; Research Open people attended. The year they were on time! held throughout the con- Forum; EAPs in health railroads, through the The room monitors ference. The EAPs in Edu- Care; EAPs in Health Care, Railroad Personnel Asso- were positioned in front cation program, which for impaired nurses; ciation are the first to of each workshop door were full-day programs Department of Defense adopt the CEAP credential and had their collection on Saturday and Sunday, Contractors meeting; Oil industrywide. boxes open. This was an was basically amini-con- Industry meeting; and Of course, the engine unusual sight at an EAPA ference unto itself. A six- Railroad EAP Profession- that drives the National conference, but it's all hour labor program was also held on Sunday. Both have become main- stays at EAPA conferences. Other gatherings were these Transportation

Participating in the Women's fYetwork were: (seated in the middle) Joanne Pilat, Women's Issues chair;(seated on either side of Pilat, l-r) national committee members Pat Pape,Joan Brat- ton, Maureen Kelly and Betty Reddy;and (standing 1-r) Susan Kahn; Pamela Kennedy; Linda Kirk; and Lin Inlow. Missing from the photo were committee member Toby Landesman and regional liaison Diana Stevan.

26 EAPA EXCHANGE DECEMBER 1989 Russ Binicki left no doubt who was in charge of the Western Region chapter presidents meeting. The~ll do anything for for February 25-28 in Binicki, by the way, will ~° some media exposure! Orlando, Florida. Walt chair the Western Region Ben LoCastro,of the Long Above, the Southern fte- Chesser,shown wearing Conference,scheduled Island Rail Road Com- gion chapter presidents the Mickey Mouse ears, for Scottsdale, Arizona pany, presided over the were busy promoting will be the conference on May 13-16. Railroad EAP Profession- their upcoming regional chair. als meeting. conference,scheduled part of the new way that tober as part of an ex- such as this hold great have left Baltimore with a things are done. The change program. he promise of change over satchel-full of handouts result? Many work- described Soviet business the long run in the Soviet and notes. With the shops—held in rooms 8e industry as being well Union. myriad issues that were that could accommodate behind the United States Between the work- raised this year, it's clear 475--were filled to in how it handles prob- shops, various meetings, that the EAP knowledge beyond capacity. That in lems associated with and keynote presenta- base continues to itself attests to the addictive diseases among tions, anyone hoping to increase. strength of the PDh employees. he stressed, learn new information process. however, that exchanges about the EAP field should They weren't a part of the workshop program, exactly, but three special presentations were held on Wednesday morning that were each worth two PDtIs: State of Alcoholism Treatment; Preventive Intervention: A Private- Sector EAP Model; and Capitalizing on nIDA EAP Initiatives. Speaking of special presentations, during the Presidents Luncheon EAPA Vice President-Ad- ministration Don Mag- ruder addressed a gather- ing on behalf of an EAP delegation that visited the USSR earlier in Oc- The workshops, as shown in this photo, really packed 'em in.

DECEMBER 1989 EAPA EXCHANGE 27 Air, MD)was the most the EAP field, is also an Stowing away, dedicated participant. entertainment attrac- Special thanks to Mar- tion—in abusiness sort worth Treatment Center, of way. These vendors running for fun, the events sponsor for are quite an enterprising the fourth consecutive bunch. On a typical walk and other fYights year! through, one could typi- There weren't any cally find a piano player, prizes given out for par- videotape machines in offancy ticipating, but Fun full hum, makeshift Aerobics was once again patios with complemen- ~ As usual, the good times rolled during the a popular attraction for tary coffee service, and national Conference.(There was much, fitness buffs. beaucoups of souvenirs. much more to the entertainment than just It would bean injustice As always, their support •° the Masquerade Ball.) In typical fashion, to visit a port city without of EAPA and the national • the Opening Dessert Reception, held on setting sail at least once. Conference is greatly Sunday evening, kicked off the festivities. So a three-hour dinner appreciated. °~ ` Disc Jocky Dorm Miller spun the hits as cruise on the Bay Lady The Chesapeake Chap- showboat was the high- droves of EAPA members first place in the male Some members of the light of Monday evening. (EAPAiens?) flocked to category with a time of hosting Chesapeake Over 400 people got to the dance floor. In the 14:21—that's well under Chapter assembled for see why Baltimore is one this photo. late hours, the "Dance 5-minute miles, folks, Machine" got into full and in the pouring rain, groove. This year's event too! was won by new EAPA Chuck McCoskey of GM staff member Juanita Lee Delco (Kokomo, III) was (see the bunny on page second, and Tom Baker 23)and Chrysler Corpo- of Johnson &Johnson ration's Delbert Nelson. It (Skillman, hJ) was third. has been noted that the These guys were a little level of competition over five minutes a mile seems to be going up a —speed burners in their peg each year. own right. Among the Speaking of tough women, Kelly Erickson of competition, the three- Heritage health (Mel- mile Fun Run turned into bourne, FL) finished first, a world class sprint this Ann I-Iill of St. Margaret's year. AI Swenson of The Hospital (Pittsburgh) was Travelers Insurance Com- second, and Stephanie panies (Walcott, CT) won Weinstein of Employee of the most beautiful ter people certainly came Basking in the glory of Consultation Services coastal cities on the east- through on their promise victory are Fun Run (Chicago) was third. Norm ern seaboard. of an exquisite host city winners Kelly Erickson Duffy of hidden Srook The Exhibit Flall, always for the National Confer- and Al Swenson. Treatment Center (Sel a mecca of providers to ence. Thanks are given to the many chapter volunteers who helped to make EAPA's 18th—but the first with our new name—the most successful ever, Next year, its on to I~ew Orleans. how there's a city that can use an EAP convention! We hope to see you there.

One hundred sixty-three exhibitors were on hand. All of them do... Because if only one of these em- leads to selection of the most appropriate ployees is a substance abuser, then all of treatment program, which is further en- the other employees, including you, are hanced by specialized aftercare and moni- adversely affected as well. toring services. Treatment team members Substance abuse is a major include Board Certified psychiatrists, problem at many companies today. clinical psychologists, psychiatric social Chances are, your company either has a workers and substance abuse counselor substance abuse problem now, or will specialists with certification in their field. have one in the future. The Twelve Step Programs are empha- Timberlawn Psychiatric Hospital sized throughout the recovery process. has a range of treatment options, individ- At Timberlawn, we understand the ual and group therapy programs, and unique challenges faced by your company other recovery-oriented services all today. Call us for more information on geared toward helping the substance how we can be of assistance. abuser. An individualized evaluation

PSYCH-IIATRIC HOSPITAL 4600 SAMUELL BLVD. ~ P.O. BOX 11288 •DALLAS,TEXAS 75223 •(214) 381 -7181

„q _ _._ _~______PUBLIC POLICY New York State Administration Promotes EAPs

the job is one of the most effective GOVERNOR MARIO CUOMO NAMES forms of treatment. Such care also pays for itself within a few years NOVEMBER 1989 AS EAP MONTH IN through reduced accident and sick NEW YORK STATE... claims and substantially improved performance by the recovering em- Government can at times be charac- STATE OF NEW YORK ployee. terized as moving with all the EXECUTIVE CHAMBER EAPs and their predecessors, Occupa- abandon of a snail up an incline. This When workers are impaired by al- tional Alcoholism Programs, have op- has appeared to be the case with the cohol or other drug abuse, it disrupts erated successfully in New York State EAP month resolution in introduced their careers, damages family life and for more than 40 years. But because the U.S. House of Representatives by causes a significant loss to New York only one worker in four has access to Rep. Louise Slaughter. At last count, State's economy. an EAP, we must strengthen the efforts there were 83 cosponsors fora pro- One worker in ten has a substance by state and local governments, busi- posal that had most of 1989 to move nesses, organized labor and profes- through Congress. abuse problem, and impaired workers have much higher rates of absen- sional groups to expand EAP coverage. At other times, government moves This year, the Division of Alcoholism swiftly and decisively. New York State teeism, illnesses and injuries, acci- dentsand sick claims, and disciplinary and Alcohol Abuse has issued guide- is a case in point. A proclamation to lines on how to establish comprehen- accomplish the same end as Rep. problems. The problem erodes one of our most important assets,`a qualified sive, effective EAPs and has begun a Slaughter's resolution—at least on a program to encourage EAPs through statewide basis—was drafted. Only the and experienced workforce, and also reduces our competitiveness through a consortia for small work organiza- means of enacting it were different. On tions. October 25, Governor Mario Cuomo poorer quality of goods and services, proclaimed November as "Employee as well as threats to public health and NOW, THEREFORE, 1, Mario M. Assistance Program Recognition safety. Overall, it is estimated that of Cuomo,.Governor ofthe State of New Month" in New York without passage the total cost to the state's economy of York, do hereby proclaim November, of legislation to that effect. alcoholanddrugabuse, nearly60per- 1989, as On November 10, Marguerite T. centoccurs in the workplace. EMPLOYEE ASSISTANCE PROGRAM RECOGNITION MONTH Saunders, director of the Division of However, Employee Assistance Pro- Alcoholism and Alcohol Abuse, grams (EAPs) are a proven and confi- in New York State, in order to promote lauded EAPs in a "Dear Colleague" let- dential resource to help workers with health and safety for workers, and to ter that was circulated to employers substance abuse or other serious prob- strengthen the state's economy. throughout the state to announce Gov- lems that interfere with their ability to GIVEN under my hand and the Privy Seal of the State at the Capitol in the City of Albany this ernor Cuomo's proclamation. "This function on the job safely, efficiently twenty-fifth day of October in the year one acceptance of the value of EAPs would and effectively. Because denial is a thousand nine hundred and eighty-nine. never have been possible except for core part of anyone's substance abuse the commitment of the thousands of problem, some form of caring inter- individuals within work organizations ventron is needed to help motivate and and EAP services who are establishing refer persons for help. Experience and operating appropriate EAPs shows that early intervention through • ~'Y through New York State. I want to thank you for your dedication to helping the many employed people and ...AND ISSUES $500,000 IN GRANTS their families who are being given the FOR EAP CONSORTIUM DEVELOPMENT assistance they desperately need," the letter states. The following is a text of ortunately, New York is using more of Alcoholism and Alcohol Abuse the proclamation. than rhetoric alone to promote (DAAA) was accepting applications EAPs. As the U.S. Department of Labor for its own EAP Consortia Program. It is was approving grant applications for allocating $500,000 to 20 organiza- its well-publicized $1.5 million EAP tions for EAP development throughout development program which applies the state. The Program's stated goal is to the entire country, NYS's Division to "offer financial supportfor EAPCon-

30 EAPA EXCHANGE DECEMBER 1989 The Duai-F~oc~us Prog ~ ~ ram sortium services aimed at underserved 4) United Health Services (communi- ~ ~ i . work organizations such as small ty organizations consortium) businesses (less than 750 employees), 5) Mohawk Valley Council on Alco- labor organizations, and professional holism (United Way agencies consor- Dedicated to Quality Care organizations." tium) Assemblymen Brian Murtaugh, who 6) Town of Southampton (municipal- and Personal Regard chairs the Assembly's Alcohol and ity consortium) y Drug Abuse Committee, is given pri- 7) Chamber of Commerce of Nyack, The Dual-Focus Program is one of mary credit for the program's passage Inc.(small business, c/o Chamber) our special treatment units at into law. He recently told the Ex- 8) Student Assistance Services (resi- Gracie Square Hospital. It was because of the change, "I am delighted that the NYS dential child care agency consortium) developed precisely challenges represented in legislature passed a bill that will ena- 9) Family Services of Chemung County, unique ble many businesses to provide EAP treating the dually diagnosed, Inc. (small business manufacturing referred to as a MICA services for employees who otherwise sometimes and service organizations) (Mentally Ill Chemical Abusing) would not have access to this service." 10) Pius XII Youth &Family Services individual. According to Dan Forget, assistant (chamber of commerce consortium) director of DAAA, a wide variety of or- 11) The Greater Rochester Metro The Dual-Focus Program provides ganizations submitted grant proposals Chamber of Commerce (chamber of this patient with a program design under the program. "We got appli- commerce consortium) that offers comprehensive psychi- treatment cants that included groups of town- 12) American Federation of Teachers atric evaluation and concomitantly with substance ships, human services organizations Local 3382 (organized labor consor- abuse treatment. Dual-Focus treat- that will contract with providers, cen- tium) at Gracie Square Hospital tral labor councils, and even local ment a 13) Local 580 Apprentice-Journeyman place in a climate character- EAP takes police consortium," he says. The Education Fund (organized labor con- ized by dedication to quality care grant money is on a matching basis, sortium) and personal regard. such that a DAAA grant award will not 14) Methodist Hospital of Brooklyn exceed 70% of the expenditure the (small business consortium) For additional information first year, 50% the second year, 40% 15) St. Francis Hospital Workplace about orfor formal the third year, and 30% the fourth EAP (chamber of commerce & educa- consultation, evaluation year. In 1990, the total EAP investment tion services consortium) and assessment related to attributable to the Consortia Project 16) International Association of Bridge, will be $929,000, including the Construction & Orn. Iron. Local admission to the Dual- $500,000 from DAAA. Funding is ex- Union #12 & Eastern Contractors Focus Program, call pected in subsequentyears, butwill be Assoc. Inc. (union &contractors as- (212)988 -4400 ext. 476. subject to separate appropriations. sociation consortium) The Consortia Project was estab- 17) Schuyler-Chemung-Tioga BOCES At Gracie Square Hospital, dedica- lished under the state's first EAP law, (school district consortium) tion to quality care and personal which bears the boilerplate title of 18) Genessee Council on Alcoholism regard distinguish all of our centers Chapter 449 of the Laws of 1988. Fis- & Substance Abuse (chamber of com- of special care, including: cal monitoring and programmatic merce consortium) ■General Psychiatric Services. monitoring of the grant recipients will 19) Central New York Services Inc. ■The Dual-Focus Program for the be performed by DAAA. Thefollowir~g (law enforcement agencies consortium) Dually Diagnosed. is a list of the grant recipients. 20) The Health Association of Rochester ■The Eating Disorders Program. ■ and Monroe County EAP (community The Alcoholism &Drug Abuse Programs Conducted by (consortium /target organization consortium) GRANT RECIPIENTS type Breakthrough Concepts, Inc. population) 1) Construction Exchange of Buffalo ~~Gracie Sgnnre NosVitnl & Western New York (small business 420 Enst 76t/i Street association consortium) ~ Neeo York, Neiu York 70021 2) Oswego County COA &Substance *JCAHO Accredited. Licensed by the N.Y. State Abuse (small business consortium) Office of Mental Health, the N.Y. State Division of Alcoholism and the N.Y. State Division of 3) Onondaga-Cortland-Madison BOCES Substance Abuse Services. (school district consortium)

DECEMBER 1989 EAPA EXCHANGE 31

l ~V BILLS IN THE HOPPER

FEDERAL LEGISLATION funding mechanism is also included. lion standards for employment or job STATUS: Has been referred to the performance and beha vior thatsuch en- SUB/ECT: EAP MONTH House Energy &Commerce and Ways tity holds other employees, even if any H.). Res. 223, a bill that would name & Means Committee unsatisfactory performance or behavior November 1989 as "National Employee COMMENTS: There is presently a great is related to the drug use or alcoholism Assistance Programs Recognition Month" deal of political attention being given to ofsuch employee. SPONSOR: Rep. Louise Slaughter (D- elderly catastrophic health insurance. NY) Movement on H.R. 2456 is not antici- ADD INFORMATION HERE ON SEC- INTRODUCED: March 23 pateduntil that issue has been resolved. TION 89 STATUS: 83 cosponsors as of November SUBJECT: AMERICANS WITH SUBJECT:SECTION 89 13. The legislation has moved slowly DISABILITIES ACT and has not obtained the necessary APPROVED AND SIGNED INTO LAW number of signatures to pass in the S. 933, H.R. 2273 AS PART OF_THE DEBT LIMIT EXTENSION ACT House of Representatives(218 needed). STATUS: Passed by the Senate on Oc- COMMENT: Another month, such as tober 16. It is presently under consid- STATUS: The Debt Limit Extension November 1990, can be a new target as eration as H.R. 2273 by four separate Act, which contained a rider to repeal the month of recognition. EAPA is pres- house committees. The bill is being Section 89, was signed by President ently determining whether it would be managed by Rep. Steny Hoyer. Bush on November 8. advantageous to introduce the resolu- HIGHLIGHTS: The Americans With HIGHLIGHTS: A law that was com- tion in the Senate. Fifty-one cosigners Disabilities Act would bar discrimina- monlyknown as "Section 89" took would be needed there. tion against persons with disabilities effect on January 1, 1989. It called for extensive reporting requirements of SUBJECT: HEAL TH INSURANCE with regard to job application procedures, the hiring or discharge of em- benefits plans on the part of corpora- A bill is expected to be introduced in the ployees, compensation, advancement, tions. The intent of Section 89 was to House of Representatives shortly re- job training, and other aspects of em- eliminate discrimination in benefit lated to the Federal Employee Health ployment. plans between highly paid employees Benefit Program. Substance abuse and The portion in the Senate-passed ver- and the rank-and-file, under risk of mental health benefits are planned for sion of particular concern to the drug severe financial penalty, inclusion. More will follow later. In and alcohol field is this: Section 89 affected those EAPs which other action: SEC. 104. ILLEGAL DRUGS AND ALCOHOL. were defined by their companies as an employee benefit and therefore re- H.R. 2124 (a) Qualified individual with a disa- quired the completion of extensive bility, SPONSOR: Rep. James Florio(D -NJ) —For purposes of this title, the reporting statements. term INTRODUCED: April 26 "qualified individual with a disa- COMMENT: Section 89's compliance bility" shall not include any HIGHLIGHTS: Mandates states to im- employee requirements were considered onerous or applicant who is a current user of il- plement health insurance coverage for and expensive to meet. Rarely does legal drugs, except that an alcoholism and drug abuse. individual Congress rescind a law so closely after who is STATUS: Referred to the Energy and otherwise handicapped shall not passage, but business groups were be excluded from the protections ofthis Commerce Committee. A hearing was almost unanimous in the objections, Act ifsuch individual also uses or is also held on April 26. No further action. and lawmakers yielded. addicted to drugs. COMMENT: Rep. Florio was elected as There were proponents of Section (b) Authority of Covered Entity.—A Governor of New Jersey in November, 89 in the House Ways and Means covered entity— This will have no impact on the active Committee, led by Chairman Dan (1)may prohibit the status of the bil I, however. He served as use ofalcohol or Rostenkowski, however, and further illegal drugs at the workplace by all em- chair of the Energy and Commerce action is likely on the issue of nondis- ployees; Committee. It is expected that Rep. crimination in company benefits plans (2) may require that employees shall James Scheuer (D-NY) or Rep. Doug in 1990. Walgren (D-PA) will be appointed as not be under the influence ofalcohol or the new chair. illegal drugs at the workplace; (3) may require that employees be- H.R. 2456 have in conformance with the require- SPONSOR: Rep. Fortney H. "Pete" ments established under the Drug-Free Stark (D-CA) Workplace of 1988 and that transporta- INTRODUCED: May 23 tion employees meet requirements estab- HIGHLIGHTS: Provides a system of lished by the Secretary of Transportation third-party reimbursement for sub- with respect to drugs and alcohol; and stance abuse treatment, including as- (4) may hold an employee who is a drug sessment, referral and follow-up. A user or alcoholic to the same qualifica-

32 EAPA EXCHANGE DECEMBER 1989 Public Policy Network is Reorganized by Dick Bickerton, MS,CEAP investigate the possibility of a "legis- EAPA Public Information Officer lative day" when EAPA members can It is expected that come to Washington to meetwith their revitalized EAPA commitment legislators. Tentatively, any such legis- to public policy at the chapter representatives lative day would be in February or federal and state levels emerged will be named by the March. from the public policy special interest end of December. The committee also identified an meeting on October 31 during EAPA's agenda of subjects of special interest to National Conference in Baltimore. EAP professionals. Items on the Under new Public Policy Commit- agenda: congressional efforts to es- teechairperson Barbara Feuer, EAPdi- tablish anational health care plan, tax rector of the Washington, DC-based The principal role of the Public Pol- credits to employers who establish an Association of Flight Attendants, the icyAdvisory Group wil I be to set broad EAP, confidentiality, mandated insur- public policy network is I~eing reor- policy recommendations, and to deal ance for substance abuse treatment, ganized. The network will involve with specific matters not covered by drug testing, regulation of EAP licen- each EAPA chapter, an EAPA member broad policy recommendations. sure of EAP practitioners, required in each state as state coordinator, and It is expected that chapter represent- drug-free workplace acts covering a National EAPA public policy team atives to the Public Policy Network state employees, the Americans with consisting of Feuer, a legislative con- and state coordinators will be named Disabilities Act, and COBRA/FRIBA sultant, EAPA's Executive Director, an by the end of December. Persons who issues. ❑ EAPA staff person to support public want to serve as public policy repre- policy activities, and afive-member sentatives for their chapters should ad- Public Policy Advisory Group. visetheir chapter presidents as soon as possible. Chapter presidents should LOGICAL then forward the names of these volun- THE FOCAL POINT teers to Dick Bickerton at National With the new structure, Feuer be- EAPA. SYSTEM comes the focal point for EAPA Na- tional's public policy statements, as SOLUTIONS well as the chairperson of the advisory PUBLIC POLICY HANDBOOK group and the "point person" who will In other business, a new "EAPA Public INC. take recommended public policy in- Policy Handbook" made its debut at itiatives to EAPA's Board for approval. the Baltimore meeting with issuance of Feuer will also be EAPA's representa- Part I of what is expected to be a five- tive to testify on national legislation. part guide to assist with public policy EAPA National will be responsible activities. Part I is titled "Contacts and for: (1) monitoring Congress and fed- Sources of Information." It lists all U.S. eralagencies and departments;(2) col- Senators and Representatives, profiles lecting legislative initiatives from na- congressional committees of special tional and state levels (via the Public interest to EAP professionals, identifies Policy Network) and from the local federal departments and agencies of level (via chapter representatives special interest, lists sources of infor- working with state coordinators); (3) mation on the status of state and fed- consolidating issues for broad policy eral legislation, and provides a list of recommendation by the Public Policy useful telephone numbers and a glos- Advisory Group; (4) disseminating to sary of congressional terms. the chapters and general EAPA mem- In other parts to come, the handbook designed for use by both internal and external EAPs bership the public policy information will discuss ways of educating and Public Policy Net- otherwise communicating with legis- gathered from the P.O. Box 431 information, lators, networking models, and the work; and (5) providing Croton, N.Y. 10520 expertise, and ad- federal legislative and regulatory statistics, reports, (800)421-6429 vice to Congress and other legislative processes. and regulatory policy makers. It has also been suggested that EAPA

DECEMBER 19139 EAPA EXCHANGE 33 Financial Summary/

August 25, 1989

Employee Assistance Professionals Association, Incorporated Arlington, Virginia 22203

We have audited the accompanying statement of financial position of Employee Assistance Professionals Association, Incorporated, formerly The Association of Labor-Management Administrators and Consultants on Alcoholism, Incorporated, as of tune 30, 1989 and 1988, and the related statements of operations and fund balance for the years then ended and the statement of cash flows for the year ended June 30, 1989, and the statement of changes in financial position for the year ended June 30, 1988. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with generally accepted standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluat- ingthe overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Employee Assistance Professionals Association, Incorporated, formerly The Association of Labor-Management Administrators and Consultants on Alcoholism, Incorporated, as of June 30, 1989 and 1988, and the results of its operations for the years then ended and the results of its cash flows for the year ended June 30, 1989, and the results of its changes in financial position for the year ended June 30, 1988 inconformity with generally accepted accounting principles.

Sullivan and Company, Ltd. Reston, Virginia

STATEMENT OF FINANCIAL POSITION JUNE 30,1989 AND 1988

ASSETS LIABILITIES AND FUND BALANCE 1989 1988 19f39 1988 Current Assets Current Liabilities Cash (Note 6) $209,£385 $115,460 Investment in money market Accounts payable and mutual fund securities, at accrued liabilities 30,Of31 23,304 cost and quoted market Payrol I taxes and benefits (Note 6) 1 16,064 92,253 withheld and accrued - 3,990 Accounts receivable 99,444 155,7 7 5 Current portion of long-term Prepaid expenses(Note 1) 27,647 17,957 liability (Note 2) 1,735 3,092 Unearned dues, annual 453,040 380,785 meeting and advertising Office Equipment, At Cost revenue(Note 1) 400,621 352,806 (Note 1) 104,199 101,062 432,437 383,192 Less accumulated Long Term Debt(Note 2) 3,103 4,839

depreciation ( 77,818) ( 63,408) 26,381 37,654 435,540 388,031 Other Assets Fund Balance 56,850 34,859 Deposits 12,969 4,451 492,390 422,890 $492,390 $422,£390 The accompanying notes are an integral part of the financial statements.

34 EAPA EXCHANGE DECEMBER 1989 STATEMENT OF OPERATIONS STATEMENT OF CASH FLOWS AND FUND BALANCE FOR THE YEAR ENDED JUNE 30, 1989 FOR THE YEARS ENDED JUNE 30, 1989 AND 1988 Increase in Cash and Cash Equivalents (Note 6) 1989 1988 Revenues Cash Flows from Membership dues(Note 1) $578,895 $477,830 Operating Activities: Contributions and fees 156,120 142,409 Cash received from Certification 132,5II6 148,275 customers/members $1,578,127 Annual meeting(Note 7) 456,681 324,005 Cash paid to suppliers and Advertising income 153,565 112,218 employees (1,477,595) Investment and other income 69,504 49,339 Interest received 24,909

Interest paid ( 975) 1,547,351 1,254,076 Net cash provided by Expenses operating activities $124,466 Salaries and benefits (Schedule t ) 484,647 407,410 Cash Flows from Professional services Investing Activities:

(Schedule 1) 29,193 36,774 Purchase of equipment ( 3,137) Fund raising(Schedule 1) 30,641 41,944 Office administration Net cash used in investing

( 3,137) (Schedule 1) 103,314 136,418 activities Travel (Schedule 1) 54,759 34,480 Cash Flows from Financing Development and promotion Activities: (Schedule 1) 25,736 1,150 Principal payments on Printing(Schedule 1) 91,662 79,171 notes payable ( 3,093) TheALMACAN(Schedule 1) 171,775 133,668 Regional conferences Netcash used by financing

(Schedule 1) 13,883 ( 3,984) activities ( 3,093) Public policy (Schedule 1) 45,581 15,618 Other expenses(Schedule 1) 81,737 96,34II Net Increase in Cash and Annual meeting 194,509 182,557 Cash Equivalents 1 18,236 EACC/Certification committee 185,781 51,258 Cash and Cash Equivalents Canadian development 2,365 at Beginning of Year 207,713 International development 3,089 EAP Promotions 2,713 ,•, Cash and Cash Equivalents EAPTraining 3,975 at End of Year 325,949 Department of Labor contracts 4,677 1,525,360 1,218,355 The accompanying notes are an integral part of the financial statements. Excess of Revenues Over Expenses 21,991 35,721 Fund Balance Beginning of period ( 34,859) ( 862) End of period 56,850 34,859

The accompanying notes are an integral part of the financial statements.

DECEMBER 1989 EAPA EXCHANGE 35 STATEMENT OF CHANGES IN FINANCIAL POSITION FOR THE YEARS ENDED JUNE 30, 1988

Analysis of Decrease in Working Capital

Sources of Working Capital Increase(Decrease)in From operations Current Assets Excess of revenues over Cash 42,348 expenses $ 35,721 Investment 5,572 Add expenses not requiring

Accounts receivable ( 28,254) outlay or working capital Prepaid expenses ( 18,771) 895 during the current period

Depreciation 14,921 $ 50 642 Decrease (Increase) in Current Liabilities Uses of Working Capital Accounts payable and Decrease inlong-term debt 3,091 accrued liabilities 89,467 Purchase of office equipment 2,884 Payroll taxes and benefits Other assets 2,820 8,795

withheld and accrued ( 155) Increase in Working Capital 41,847 Current portion of long-term liability 8,249 Unearned dues, annual meeting and advertising revenue ( 56,609) 40,952 The accompanying notes are an integral part of the financial statements. Increase in Working Capital 41,847

NOTES TO FINANCIAL STATEMENTS JUNE 30,1989 AND 1988 1. Summary of Significant are recognized as earned revenues, and of service, increasing 7.0 percent each Accounting Policies all expenses, whether paid or payable, year to 100 percent vesting after more Organization are reflected as expenses. than five years of service and attainment The Association of Labor-Management Office equipment is depreciated on a of age 62 Administrators and Consultants on AI- straight-line basis over the estimated 5. Leases coholism, Incorporated (ALMACA) was useful lives. The Association is obligated under a lease organized in 1972 in Wisconsin as a 2. Long-Term Liability agreement to rent office space for a term private non-profit organization. The As- Purchase agreement for equipment dated of five years beginning on February 1, sociation is a nationwide organization of December 1986 is payable in monthly 1989, and ending January 31, 1994. The professionals in occupational alcoholism installments of $192 including finance lessor has abated all annual base rental for and drug addiction whose purpose is to charges for 60 months. The original prin- the first 14 months of the term. A schedule foster the growth of alcoholism program- cipal amount was $8,250. Principal out- of unadjusted base rental follows: ming in labor, business, industry and standing as of June 30, 1989, is $4,839. Fiscal Base Abated government. During the fiscal year ended Year-End Rental Portion June 30, 1989, ALMACA changed its 3. Income Tax Status name to Employee Assistance Profession- EAPA is exempt from income taxation 6/30/89 $ 42,591 $ 42,591 als Association, Incorporated (EAPA). under Section 501(c)(3) of the Internal 6/30/90 103,505 77,178 6/30/91 106,613 Accounting MetRods and Policies Revenue Code and no provision has been made for Federal and State income taxes. 6/30/92 109,804 EAPA maintains its books of account and 6/30/93 1 13,095 files its tax returns on the accrual basis of 4. Retirement Plan 6/30/94 67,100 accounting. The Association has adopted a retirement The lease has an annual rent adjustment Membership dues and advertisinb reve- plan covering its employees which is clause based on operating costs. nuesare recorded when received as un- being funded through the purchase of earned revenue and recognized as earned annuity life insurance contracts. The 6. Cash Flows revenue over applicable membership or Association is contributing monthly an For purposes of the statement of cash advertising period. Annual meeting reve- amount equal to a fixed percentage of the flows, the Company considers all highly nues received prior to the meeting date employees' monthly compensation. The liquid debt instruments purchased with a are reflected as unearned revenues, and employees become eligible under the maturity of three months or less to be cash expenses paid prior to the annual meeting plan upon attaining 12 months of continu- equivalents. Therefore, investments as are recorded as prepaid expenses. As ous service with EAPA. stated on the statement of financial posi- soon as the annual meeting is held, all Under the plan an employee becomes 20 tion are considered cash equivalents. revenues, whether received or receivable, percent vested after more than two years

36 EAPA EXCHANGE DECEMBER 1989 NOTES TO FINANCIAL STATEMENTS JUNE 30, 1989 AND 1988

Reconciliation of excess of revenue over expenses to cash provided by operating activities:

1989 1988 1989 1988 payroll taxes Excess of revenues over expenses $ 21,991 Decrease in Adjustments to reconcile and benefits withheld ( 3,990) excess revenue over Increase in unearned dues, expenses provided by annual meetingfees, operating activities: and advertising revenue 47,815 102,475 Depreciation $ 14,410 Total adjustments Changes in assets and Net cash provided by operating liabilities: activities 124,466 Decrease in accounts receivable 55,671 7. EACC Increase in prepaid EAPA sets aside 20 percent of the mainte-

expenses ( 9,690) nance fees received for certification to

Jncrease in deposits ( II,518) defray the costs of future testing. As of Increase in accounts June 30, 1989, $10,836 has been set aside. payable 6,777

SCHEDULE OF EXPENSES FOR THE YEARS ENDED JUNE 30, 1989 AND 1988

SCHEDULE

1989 1988 1989 1988 Salaries and Benefits Fund Raising

Contract labor 144 - Consulting fees 18,336 33,092 Disability insurance 7,691 7,399 Clerical fees 3,635 - Lifeandhealth insurance 50,060 34,388 Printing 8,670 7,627 Workmenscompensation 1,534 1,146 Travel - 293 Part-time office help 5,810 2,586 Telephone - 7 Payroll taxes 29,898 22,484 Supplies - 14 Retirement (staff) 21,860 12,275 Postage - 419 Salaries-permanent 399,702 327,132 Miscellaneous - 492

Salaries-nontaxable 10,200 - 30,641 41,944 Total before EACC allocation 526,899 407,410 Office Administration $ EACCallocationfor Bank charge $ 4,437 2,667 - salaries-permanent ( 42,252) Depreciation 14,410 11,727 484,647 407,410 Equipment rental 5,027 2,106 Office insurance 4,105 6,123 Professional Services Mail house 353 309 Legal 4,500 8,500 Postage 44,719 38,996 Accounting 30,021 24,764 Duesanclsubscriptions 2,035 1,719 8,639 6,649 Miscellaneous - 3,510 Repairs and maintenance Tota I before EACC Supplies 22,395 12,5 73

allocation 34,521 36,774 Business and property tax 3,853 -

EACC allocation for legal Sales and use tax 933 - 15,541 16,786 - andaccounting ( 5,328) Telephone services

29,193 36,774 Penalties 1,066 - Westernregion 1,458 24,810

Other taxes - 8,7 55

Modern office systems - 3,798

DECEMBER 1989 EAPA EXCHANGE 37 SCHEDULE OF EXPENSES FOR THE YEARS ENDED )UNE 30, 1989 AND 1988

SCHEDULE I (continued)

1989 1988 1989 1988 Total before EACC Public Policy allocation 128,971 136,418 Public policy 42,781 15,618 EACC allocation for bank Legal representative 1,500 - charges, equipment rental, Consultingfees 1,300 - office insurance, postage, supplies, property tax, 45,581 15,618 sales tax and telephone 25,657 103,314 136,418 Other Expenses Interest $ 975 $ 3,466 Rent relocation (Note 5) 61,413 88,147 Travel Research foundation 500 655 Board 11,270 8,176 Special projects 16,830 - Staff 31,511 17,154 Namechange 11,375 Executive director 71,978 4,508 Computer programming 3,123 - Travel 2,508 Miscel laneous 5,791 4,072 Regional board 2,134 Professional meetings - rn ~cn 192 34,480 Other telephone - ( 184) Total before EACC Development and Promotion allocation 100,007 96,348 Staff 20,496 955 EACC allocation for rent ( 18,270) - General 5,240 195 81,737 96,348 1r 77f_ 1,150 The accompanying notes are an integral part of the financial statements Printing General $ 39,920 $ 14,168 Publications 17,671 62,948 Directory 34,071 2,055 91,662 79,17'1

The ALMACAN Print/typeset art 148,139 125,277 Supplies 2,878 833 Phones 3,994 Miscellaneous 359 1,332 Express postage 16,405 4,824 Travel 202 Writers' fees 7,200 133,668

Regional Conferences Central 1,303 - Eastern 5,051 2,379 Southern 4,744 764 Western 2,785 ( 7,127) 13,1383 ( 3,984)

The accompanying notes are an integral part of the financial statements

3II EAPA EXCHANGE DECEMBER 1989 REGIONS AND CHAPTERS N/C Wisconsin Hosts Third Conference

Stevens Point, Wisconsin is more than a little out of the way for most DEAN DIETRICH Wisconsinites. For instance, iYs a solid two hours by carfrom Green Bay "Employers and employee assistance ~~ ~ ~,.;~~~~ and three hours from Milwaukee. professionals will be caught between di- E ~~-~~'~ When the North/Central Wisconsin vergent forces when addressing employee Chapter held its third annual conference at Stevens Point, though, the problems in the future. The punitive na- event was not lost on the travel time. ture of the current reaction to the drug One hundred seventy-five showed up abuse problem is directly contradicted by the employer for the one-day program on September 28, which had the theme "Crisis in the effort to address drug and alcohol abuse through EAP Workplace: Labor and Management, services. Employers will be tempted to forego EAP serv- Meeting the Need." ices under the current wave of drug testirog and drug war There were three concurrent workshop tracks, each having two sessions. tactics and, in doing so, may lose a strong program to The names of workshops that were improve and develop greater productivity within the most heavily attended are somewhat work force. The diverse attitudes about EAP assistance indicative of the times that EAP profes- sionalslive in. One of them was entitled will be a source of debate and struggle for the next 10 "The Drug-Free Workplace`Programs years." and Issues of the 90s" and presented by Dean R. Dietrich, an attorney with ment of EAPs in the state. One of the out the state are the United Paperworkers the Wausau branch office of Mulcahy best indicators is our annual confer- International Union and the American & Wherry, S.C. Dietrich advised at- ence, which had 1 10 people two years Federation of State, County and Muni- tendees to be wary of how employers ago. We're very happy with the prog- cipal Employees. respond to federal drug-free workplace ress." Planning is underway for next year's initiatives. A possible consequence, Joining Whipps as conference cochair conference. It will be held once again Dietrich stated, is that employers may was Donna J. Mayer, manager of cor- at Stevens Point in mid September. choose to overlook standard disciplinary porate compensation and benefits for Persons wanting more information can processes. He said that the DFWP Act Mosinee Paper Corporation. Whipps contact Lee Bouche, Occupational does not substitute for managements says that one of the assets of the North/ Health and Rehabilitation Systems, responsibility to continue performance Central Wisconsin Chapter is the sup- Inc., at (414) 496-2288. ❑ monitoring and progressive discipline. port of labor. The paper industry, Other workshops heavily attended which is heavily unionized, is prom- were: "Coping on the Job--The Attitudes inent in the state. The two major unions and Issues of Stress Management," which have a strong presence through- presented by Thomas F. Winslow; and "Trauma in the Workplace—Critical Incident Stress Debriefing," presented Onl~$1.45/year per employee or ten by Daniel Olson, Ph. D. The keynote monthly issues(14.5¢ /issue) address, entitled "Labor and Manage- CONSU- --- ~ ~- - ~ -~ mentInitiatives—Mental Health Issues • Promotes in the Workplace," was given by Mil- employee health ton N. Silva, Ph.D., a clinical profes- awareness sor of psychiatry at the Medical Col- •Articles sourced from lege of Wisconsin. prestigious journals and According to Gerry Whipps, confer- medical school research ence cochair, a past chapter president • Colorful, four-page magazine stock and manager of Employee Assistance Services, Inc. of Wausau, "A major goal of the chapter over the last few years has been to further the develop-

DECEMBER 1989 EAPA EXCHANGE 39 EAP INFOTRACKS New EAPA Chapter Officers

ARIZONA CHAPTER Secretary—Marilyn Rumsey, Presi- Ford Kentucky Truck Plant, Louisville dent, Alternative Paths, Inc., Houston President—Russ Binicki, MSW,CEAP, Vice President—Frank Banta, Treasurer—Bill Case, Director, Em- Director, Maricopa County Employee CEAP, EAP Coordinator, Reynolds ployee Assistance Resources, Houston Assistance Program, Phoenix Metals Company, Plant #3, Louisville Vice President—Linda J. Morrissey, HURON VALLEY (MI) CHAPTER Secretary—Patsy L. Blevins, CEAP, EAP Coordinator, Commonwealth of MC, CEAP, Community Services Rep- President—Robert DeLauro, Man- resentative, Camelback Vista Treat- Kentucky, Transportation Cabinet, ager, Employee Assistance Associates, Frankfort ment Center, Scottsdale Inc., Ann Arbor Treasurer—Irene Canales Simonetti, Treasurer—Julie True, Manager, Vice President—Marvin Tauriani- Employee Assistance Branch, Com- MS, CEAP, Employee Assistance, nen, Community Relations Director, Arizona Department of Transporta- monwealth of Kentucky, Department Washtenaw Council on Alcoholism, of Personnel, Frankfort tion, Phoenix Ann Arbor Secretary—Sue Chasin, MHSA, Vice Secretary—Chris Hayes, EAP, SOUTH FLORIDA CHAPTER President, Planning and Communica- Chelsea Community Hospital, tions, Camelback Hospitals, Scottsdale President—Maria Ferro, President, Chelsea Human Potential, Inc., Miami Members at Large—Tom Martin, Treasurer—Markeeta Graban, In- CAC,CEAP, Assistant Staff Supervisor, Vice President~heri Sanchez-Smith dustrial Social Worker, Kelsey-Hayes, Treasurer—Paul Esquilin, EAP EAP, U.S. West Communications, Romulus Phoenix, and Betty Patterson, CAC, Counselor, Amtrak Corporation, Executive Director, National Council ILLOWA CHAPTER Miami (covering parts of Illinois and Iowa) on Alcoholism—Arizona, Phoenix President—Michael D.Shovlain, Direc- COLUMBIA RIVER (OR)CHAPTER tor, Alcohol, Drug Abuse & EAP Serv- MANAGEMENT TRAINING FOR President—Lynn McClenahan, Con- ices, Mercy Hospital, Davenport, IA EMPLOYEE ASSISTANCE PROGRAMS sultant, Portland Vice President—Barbara Marsden, Vice President—David Poppleton, MSW, CEAP, EAP Manager, Mercy EAR, Tigard Hospital, Davenport, IA Secretary—Sandra Jackson, EAP Secretary—Elizabeth Epling, MS, EAP Coordinator, Family Resources, THE Coordinator, Holladay Park Medical Center, Portland Inc., Bettendorf, IA Treasurer—Robert J. Hulsey, Em- Treasurer--Suzanne Claeys, MA, ployee Assistance Services, Portland CAC, CEAP, EAP Counselor, Mercy Hospital EAP, Davenport, IA DRYDE~I HIGHLAND(NY) CHAPTER INDIANA CHAPTER President—Fred Noll, EAP Consul- tant, Pius XII-EAP Consultants, New- President—Philip A. Hess, MS, CAC, burgh CRC, CEAP, Chief Executive Officer, FILE ~I Vice President—Joan Clark, Cop- Professional Counseling Centers of In- C<~ MCMLXXXVIII Motivision, Ltd. ing-West Assistance Programs, New- diana, Indianapolis burgh Vice President—Sharon M. Burden, Secretary—Dawn Siniski CEAP, Director, Michiana EAP, South UPDATED WITH NEW FACES, NEW Treasurer—Sue Heath, Regional Bend SETTINGS AND A NEW ENDING. Service Coordinator, Mediplex-Arms Secretary—Sandy Kleine, Regional 24 Minutes Acres, Carmel Vice President/Marketing, Koala Cen- Available on 16mm Color Film HOUSTON (TX) CHAPTER ters, Carmel and Video Tape (all formats). Treasurer—Patricia Fromholz,CEAP, President—Virginia L. Young, Ph.D., Outreach Coordinator, Trinity House, Previews $25 U.S. Motivision, Ltd. CEAP, Houston Lighting and Power St. Joseph Hospital &Health Center, Deductible Upon Purchase 2 Beechwood Road Company, Houston Purchase Price $495 U.S. Hartsdale, N.Y. 10530 Kokomo Plus Shipping Call(914)684.0110 Vice President—Gifford Tallmadge, Employee Assistance Administrator, KENTUCKY CHAPTER ALSO ASK FOR A COURTESY PREVIEW OF Southern Pacific Transportation Com- President—Chuck Williams, Employ- "EAP-AT YOUR SERVICE!"TO ENCOURAGE SELF•REFERRALS. LENGTH:8 MINUTES. pany, Houston ee Assistance Representative, UAW-

40 EAPA EXCHANGE DECEMBER 19II9 mental health, wellnessandfitnessop- JOHN THOMPSON has been ap- MEMBERS ON erations. Campbell's is an interna- pointed manager of Employee Health tional food processing company that Services at Campbell Soup Co., and is THE MOVE employs over 50,000 people responsible for developing wellness GEORGE GRANT, CEAP, has left the worldwide. programs,fitness and EAP coordination. position of EAP director for Canada Post Corporation in Vancouver, British Columbia, Canada, and has taken on ~{ - two other assign- SOUTH OAKS HOSPI~'AL ments. He is man- .~"*,~„ (The Long Island Home, Ltd.) `''~ Established 1882 ager of the Sub- r' stanceAbuse Coun- Leonard W. Krinsky, Ph.D. selling Skill Certi- `~~ Executive Director ficate Program at Vancouver Com- ~' Comprehensive programs for the munity College, a ~~j~~ year-long certifi- 1 ~ treatment of alcoholism, compulsive Cate program for building or improving gambling, eating disorders, substance abuse counselling skills. He drug abuse, and mental illness also runs an EAP consulting firm called Access Consultants, based in North Vancouver. NATIONAL TOLL-FREE HELPLINE 1-800-732-9808 George was previously the Cana- dian Regional Representative forEAPA • Inpatient detoxification and is presently on the membership • Inpatient rehabilitation, open and closed units committee of the Canadian Chapter. • Comprehensive adolescent program He can be contacted at: Access Con- • Active psychodrama programs sultants, 116 E. 3rd Street, North Van- • Specialized treatment for couver, BC V7L 1 E6;(604) 985-7337. compulsive gambling • Eating disorders unit EDWARD STETZER, director of the EAP for Campbell Soup Company, of • Family and "significant others" program Camden, New Jersey, has been ap- •Aftercare follow-up pointed as director of Employee • Accommodation for patients of all religious Health Systems. He will be responsi- groups ble for the company's EAP, managed • Licensed outpatient program including services for children of alcoholics • Complete EAP liaison and coordination Illinois's EAP of patient care Initiative: For • Information, referral, and free consultation More Information... • Ongoing workshops in alcoholism, compulsive gambling, and family-related topics The cover feature in the Nov- • Training Program for Alcoholism Counseling ember issue. of the Exchange and educational services through The was about the Illinois Small Busi- Institute of Alcohol Studies at South Oaks ness EAP Initiative. Persons who are interested in more details about the Initiative should write or call: Sheila B. Blume. M.D., C.A.C. Illinois Chapter of EAPA,c %Murphy Director of Alcoholism Progrems & Murphy, 43 E. Ohio Street, Suite 914, Chicago, IL 60611; (312) 645-0083. ~ 400 Sunrise Highway, Amityville, L.1., New Vork 11701 516/264.4000

DECEMBER 1989 EAPA EXCHANGE 41 Powe l teat~nen t... LETTER TO THE EDITOR Responding to in pease lp laces Rev. Young's article When it comes to effective chemical Ourfacilites include: dependence treatment, come to one of the Mediplex facilities -for powerful ARMS ACRES* rehabilitation programs, in peaceful Carmel, NY am deeply disturbed by the article in environments. (914)225-3400 the first issue of Exchange by Rev. CEDAR RIDGE Peter Young,"The Shifting Role of EAP We offer residential, 12-Step orien- Shawnee, KS and Focused Managed Care," particu- ted rehabilitation programs for alcohol (913)631-1900 larly after having read the "Message and drug dependent men,women, and CLEAR POINTS from the President' by Tom Pasco, adolescents... effectively delivered by Lake Ozark, MO who says "...(the magazine) conveys interdisciplinary treatment teams of ((314) 365-2111 competent, caring professionals... in CONIFER PARK* the vital message that EAPA is a means attractive, serene surroundings which Scotia, NY by which its members can share infor- are peaceful. (518)399-6446 mation, and makes a strong visual im- MOUNTAIN WOOD pression." We invite you to visit any of our Charlottesville, VA This man is not listed as a member in facilities, and experience our treatment (804)971-8245 the membership directory of EAPA and philosophy firsthand. Feel free to visit SPOFFORD HALL it concerns me that someone has such any facility for more information or to Spollord, NH easy access to our membership and arrange a tour. (603)363-4545 can make categorical-type statements The Mediplex Group, Inc. which are not accurate. Alcohol and Substance Abuse Division The blatant abusive attitude toward 15 Walnut Street, Wellesley, MA 02181 our field of professionals is difficult for (617)446-6900 *Mediplex managed facilities. Not all programs offered at all facilities. me to accept without comment. State- ments like "EAPs too frequently refer troubled employees to lavish surroundings..." and "There is virtually no effort to prioritize treatment programs that will assure the addicted person of ef- fectiveand quality help regardless of ambience" reek of bias and lack of appreciation as to how conscientious- BREAKTHROUGH at Gracie Square Hospital* ~y th2 Vast maJ01'- Donald Sandin is a highly respected and experienced center ity of EAP professionals work with both for the treatment of alcoholism and/or substance abuse. individuals in need as well as the treat- Our Inpatient program offers detox and rehabilitation, mentcommunity. while our Outpatient facilities offer several options As one of the founders of ALMACA including a 4-week intensive alcoholism program. (EAPA), I began working in this arena Dual diagnosis treatment is available when alcoholism was anathema in our on an inpatient or outpatient basis. society, the ability to find appropriate BREAKTHROUGH has been approved for treatment was very difficult, and insur- Blue Cross and most major medical insurance. ance coverage was unavailable. Since the passage of the "Hughes bill" in 1970 and its impact on helping alco- BREAKTH holics and the tremendous growth of the field of EAPs, most of us are more at Gracie Square Hospital than pleased that we are able to help 420 East 76th Street so many people. The fact that there New York, NY 10021 have been increases in the dollars allo- 212.988.6205 cated to treat substance abuse is to the credit of the thousands of professionals 'JCAHO acerediled. Licensed by the NY Sute Office of Mental Health, the NY State Division of Alrnholism and Alcohol Abuse, and the NY State DiNsion of Substance Abuse Services. now working in EAPs. We have worked

42 EAPA EXCHANGE DECEMBER 1989 Hampton Hospital and employee assistance professionals. At Hampton, our job isn't done until we bring employees back to work. That's why treatment very hard to break down the walls of for depression and substance abuse includes an denial—with individuals and leaders in the world of work. individualized discharge and follow-up program. Peter Young's statement, "The qual- In fact, we begin preparing for discharge right after ity of a patients health insurance policy and not the progression of the dis- a comprehensive diagnostic evaluation. ease has been the key factor which de- Throughoutrtreatment, our full-time doctors termines the nature of the treatment," is totally ludicrous and illustrates the work closely with employee assistance professionals types of irresponsible statements — providing weekly progress reports and aback-to- which have come from the managed health community. I have in my pos- worksummary. Together they develop recommen- session aquarterly statement of the dationsfor the discharge. The counselor helps monies paid for all insurance claims implement the program and gets the employee back (medical, psychiatric & substance abuse) for a major employer. Of the on the job. expended, only 4.9% total dollars The next time you have an employee who needs went toward psychiatric care and .02% went toward substance abuse help —an employee you need on the job—call us. care. Of the total monies spent for psy- At Hampton, we bring people back to work. chiatric and substance problems, only 13.2% of those dollars related to substance abuse. If you are looking for Call 609/267-7000 or 800/345-7345 abuse of dollars spent on health care you are "straining at the gnat' if you are looking at alcohol and drug abuse treatment as the culprit. have serious credibility problems Who brin s with the statement that substance abuse &the mentally ill account for "10-12%cost of every benefit dol lar." and "Savings of 25%-40% are fre- emp loess ~ quent, with no impairment in the quality oftreatment." There are no credible studies or data which can even begin ba ck to w0 rk? to validate those statements. Managed health providers can state the number of days they have denied treatment or the number of outpatient visits they have reduced, but that relates only to dollars—not to the quality of care. And when you subtract the monies paid to the managed health care providers for their services, those hypothetical cost will be higher than HAlvI.PTON they state. A private psychiatric hospital Many unions have negotiated health benefits into their collective bargain- ingagreements. Some of these benefits Conveniently located within one half-hour of Philadelphia. are now being restricted by the employers, their insurance companies JCAHO accredited. Covered by most major insurance plans. CHAMPUS approved. and managed health companies, and are being limited in their access to

DECEMBER 1989 EAPA EXCHANGE 43 treatment. It appears to me that the I" PPOs will probably require in- and data capture for monitoring. union leadership should be talking to creased capabilities to compete in the 6) Management/administrative capa- those companies about breach of the future. Generally, the difference be- bility. Effective performance of a vari- labor-management agreement. tween level I and levels II and III are the ety of administrative tasks is re- personally take great pride in the depth and breadth of services. quired—data collection and report- constantly increasing number of The following are brief explanations ing, claims processing or prepricing, people for whom we are able to pro- of the operational characteristics that patient and provider eligibility con- vide help and treatment. Our business distinguish successful level II and III trol, and more. Also required is suffi- is helping companies and their em- PPOs: cient staff and a data system sophisti- ployees and families. ThaYs why we 1) A managed care network. Access to cated enough to measure and docu- do what we do! and control of facilities and expertise ment quality and cost savings as well Donald Sandin, CEAP to give patients the appropriate level of as inappropriate billing practices. President and Founder care. Where participating providers 7) Legal structure. It is essential a PPO Donald Sandin &Associates, Inc. are not available, formal arrangements legally carry out operational require- Wayne, N) should existwith non-panel providers. ments, comply with legislative and There are, as noted, also specialty regulatory requirements, prepare ap- PPOs, such as mental health, which propriate contracts for local condi- AAPPO PUBLISHES may be appropriate and successful, tions, minimize antitrust risks and ad- STANDARDS FOR PPOs depending on a purchaser's needs. just to competitive conditions. 2) Provider selection criterion. Qual- 8) Financial Stability. As a business a The following is reprinted from the ity, cost-effective providers are the PPO should be sufficiently capitalized September/October 1989 issue ofPPO basis of managing healthcare. Suc- to carry out its mission. Under-capi- Perspectives, published by the Ameri- cessful PPOs enforce objective, uni- talized businesses cut corners, and in can Association of Preferred Provider formlyapplied criteria to all providers, healthcare cuttingcorners puts lives in Organizations. ideally including historical perform- jeopardy. Since the field trials have

ance of an applicants patterns of care. begun, however, this area is being re- membership At the request of 3) Payment methodologies considered, because data potentially in response to an increasing and levels. and Although there is available at any given time is not from purchasers, the Ameri- a wide diversity of demand compensation methods, necessarily an accurate reflection of Association of PPOs began to successful can PPOs have four basic the PPO's future financial stability. develop an accreditation program for characteristics in common: competitive but equitable in 1987. Early this year an agree- PPOs payment levels, monitoring and between AAPPO and Med- effec- ment the tivecontrol ofincreases inlevels, flexi- A Correction on Strategies, VA, provided forthe forma- bility the Drug Abuse tion of the AAPPO Accreditation Pro- to respond to purchaser sophisti- gram, Inc.(AAPI). And amongthe high cation and a tendency to use the reim- Bibliography bursement mechanism Fall was presen- to create in- points of the Forum a centives for efficiency. tation by AAPPO Accreditation Chair- On page 60 of the October issue of 4) Utilization management. The abil- the Exchange, EAPA announced man and Vice-Chairman, respectively ity tomonitor and identify the best pro- MedStrategies principals Brant Kelch the publication of a new resource for viders and inappropriate use of serv- workplace drug abuse information. The and William L. Amos, Jr., MD, of the ices, to assist in designing plans that recommended standards and results of name of the publication was misprinted. encourage cost-consciousness and It should have read: DrugAbuse in the extensive field testing of those stand- healthy lifestyles, and to modify physi- ards. Workplace: Annotated Bibliography cian behavior into higher quality and 1977-88. The October announcement "I n order to ach ieve the objectives of cost-effective patterns. the program," Kelch explained, "it incorrectly listed the effective years as was necessary to establish an accept- 5) Quality assessment. Quality care 1977-78. able, workable definition of PPOs." has higher initial costs but is cost-ef- Again, the bibliography is available He said it was understood that not fective in the long run. Quality is de- for $30, prepaid. Send your check or all operating PPOs would fully meet fined by accessibility, appropriate- purchase order, payable to "EAPA," to: all components of the definition of ness, acceptability, continuity, profes- Drug Abuse Bibliography, EAPA, PPOs. However, the so-called "level sional competence, a physically safe 4601 N. Fairfax Drive, Suite 1001, Ar- environment, attractive surroundings lington, VA 22203. ❑

44 EAPA EXCHANGE DECEMBER 1989 Ps~e~vo~~~~~~~_ r~~__ ~e~~~~~e4v oe~~~~vo~sw ~~~~e~e~v~~~~om~~~~m~~~~~~~m~~mmda~ _~~~~~~~~~~~~~~i ~ ~ i 1 ~ ~ ~--. ~.

~ ~ ~ 1 i ~ ~ 1

~ ~ ~' ~. S i "~~ ~- 1~IEED IIyFORMATIOIy FAST? WE'LL. DO THE FIl`IDING ; AND PRESENT YOGI WITH THE FACTS ~ It's easy. It's efficient. It's the EAP field's most authoritative the right of each title. Mail the form with your check or i ~ resource for complete information on any related subject. purchase order to EAPA,4601 N. Fairfax Drive, Suite ~ i The Employee Assistance Professionals Association's 1001, Arlington, VA 22203(Virginia residents: please EAP Resource Center has updated its Rapid Response add 4.5% sales tvc). ~ Search September 1989. offerings to The prices dis- Please note these restrictions: i ~ played are in effect until March 1990. •The minimum order is $5.00. i Here's how to order. Check the boxes to the left of the •Advance payment is requested. i titles you want. Write a check payable to "EAPA" for the •Only purchase orders will be invoiced. ~ total amount of your order, based on the prices shown to ~ ~ ~ ~ TITLE PRICE ❑ EAP Response ...... 50 ❑Management Information Systems .... 11.00 i Creative Use of EAPs ...... $ 4.00 ❑ E'mployer Investment in EAPs ...... 50 ❑Management Overviews/Barriers ...... 13.00 ~ i❑Academia:~ ❑ Akercare ...... 6.50 ❑ FourMostPrevalentWork lace ❑ Marketing ...... 5.50 j in the Workplace ...... 37.00 Drugs ...... p ...... 2.00 ❑ MarketingMternal ...... 4.00 ~ i❑AIDS ❑ GlobalDollarlmpacdfVcoholand Health...... ,....,...... , 6.50 t ~ ❑ Assessment ...... 3.00 ❑Mental ~ 1 Reviews ...... 27.00 Other Drug Use ...... 50 ❑Minorities/Handicapped ...... 29.00 ~ ❑Audiovisual ...... 2.50 i ~ Assessment: ❑Impact Upon Job Performance ❑Needs Assessment ❑Behavioral 2l.00 ~ ~giRisk-Takin ...... 17.00 Measures ...... 50 ❑Nursing ...... ~ ❑ Incidence/Prevalence(Presenting ❑ Orientation/Training ...... 2.00 i ~ ❑Benefits, Manager's Guide ...... 4.00 i Drug Testing 1.50 Problem) ...... 1.00 ❑Policy ...... ,...... ,..,...... 9.50 ~ ❑Bibliography, ❑ Policy/Procedures/Practice ...... ,.. 6.50 ~ ~ ❑ .Career Development I ...... 11.50 ❑Positive Consequences of E'APs ...... 1.50 ...... 2.50 ~ Development II ...... 6.00 ❑Termination Versus Treatment ...... 50 p Positions/PDs .:...... t❑Career~ ❑ Casefinding ...... 2.50 ❑ Testlng for Drug Use ...... 3.00 ❑Pricing EAP Services ...... 1.50 ~ O Productivity ...... 8.50 ~ 1 ❑Caseload ...... 3.00 *These fact sheets are a new feature ~ ❑ Case Management ...... 7.00 of the Rapid Response Searches. O Pro9 ram Models/InFluences ...... 28.00 ~ Alcoholism ...... ,..,... 1.50 Bar ainin ...... 4.00 Gambling ...... 1.50 ❑Programs: i❑Collective~ Sam91e p ...... 9 1.50 ~ p Public Sector EAPs ...... 1.50 ~ ~ ❑Contract D Health Promotion and EAPs ...... 10.00 ...... 7.50 ~ 1 O Contract Services ...... 1.50 Promotion/Worksite ❑Referral ~ O Cost Benefit Analysis(How to) ...... 6.00 ❑Health ❑Relapse ...... 10.00 ~ i Wellness ...... 13.50 Salaries in EAP Field ...... 10.00 ~ 1 ❑Cost BenefiUCost Effectiveness ...... 40.50 ❑ Hi9 her Education EAPs( Listin g) .,.,., 4.00 ~ ~ 13.00 EAP Contractor .....:...... 1.50 ~ ip Cost Impact/Offset ...... '" " Education Curricula ...... 25.00 ❑Selecting ~ 1 Becomin /Trainin ...... 4.00 ❑Higher ...... :.. 15.00 ~ ❑Counselor, 9 9 Higher Education Programming ...... ]5.00 ❑Smoking ~ p County EAPs ...... 4.50 ~ p Staff/Organizational Development ...... 19.00 ~ ...... 26.00 ...... 3.00 ❑History Resources/Services ...... 12.50 ~ Accompanying Substance ❑State i❑Crime~ .....:...... ]0.50 ❑Illnesses Job-Related ...... 18.00 ~ ❑Diagnosis Abuse ...... 6.50 ❑Stress,❑ ~ Employees ...... 17.00 '' Su perviso ~Y Pro9 rammin 9 ~ ❑Disabled implementation ...... 6.00 ~ Awareness/Prevention ...... 5.00 ~ (Education/Training) ...... 15.00 i ❑Drug ❑ Incidence/Prevalence ...... 3.00 9 ~ ❑ Dru Testin ...... 12.00 ❑ SymptomslSi ns ...... 6.00 ~ 9 9 Insurance/Health-Care Utilization ~ Testing: An EAP Perspective ... 7.00 0 ...... 2.50 i ❑Drug Cost ...... 17.50 ❑Training Types/Effects ...... ]8.00 Professionals/Executives ..... 8.00 ~ Job Loss ...... 11.00 ❑Troubled i❑Drugi ❑ EAP Competencies ...... 3.50 O Health-Care Providers ...... 3.50 ~ Law: Anti-Drug Abuse Act ❑Troubled EAP Function/Staffing/Positions ...... 5.00 ~ and EAPs ...... 13.50 ~ ~ of 1988(Summary) ...... 5.00 ❑Unions i❑❑ EAPs InternaVExternal (Assessing) ..... 2.50 ❑Utilization ...... ••••••••••••••••••••• 17.00 i O Law: Confidentiality of Patient E'APs:InVa-andExtra-Organizational ❑Work and Families: Child Care ...... 13.00 i ~ Records ...... 11.00 p i❑ InFluences ...... 3.00 Work and Families: Eldercare ...... 3.00 i Law: Drug-Free WorkplaceAct EAPs: Issues and Trends ...... 7.00 ~ and Families: General ...... 10.00 ~ ~ of] 988 ...... 4.00 ❑Work i❑~ O EAP Program Models/Essential Place: Year 2000 ...... ,....,...... 18.00 ~ Drug Testing ...... ].50 ❑Work i t Ingredients ...... 13.50 ❑Law: ~ Duty to Warn ...... 7.00 ❑ FAP Rationale ...... 20.00 ❑Law: ~ Law: NIDA Guidelines/Drug Cost of Searches $ ~ j Anti-Drug Programs ...... 8.00 ~ ❑Employer Testin ...... 4.00 g' e ~ ❑ Enablin 3.50 g Vir mia residents ~ ...... Privac Act of 1974 ...... 4.50 r ❑ Echics ...... g ...... 7.0o ❑Law: v add 4.5% sales tax ~ ~ Traynor/McKelvey v. ~ ❑ Evaluation/Benchmarks ...... 16.50 ❑Law: ~ ~ Turnage(VA) ...... 7.00 ~ ~ System,Employee ❑Evaluation Vocational Rehabilitation TOTAL $ ~ ~ Counseling Service ...... 4.00 ❑Law: Act( 1973 ) ...... 4.00 ~ ~ FACTS ABOUT...* O Law:VocationalRehabilitation ~ ❑ Absenteeism 1.00 Act(1974) 2.00 ''~ '' ~ j❑Drug-Free Workplace ❑Managed Care l ...... 18.50 ~ ~ Regulations ...... 1.50 O Managed Care II ...... 22.00 "`F ~~,i , - i ~ Please rush the Rapid Response materials to: 9 {~ NAME ORGANIZATION ~~b e~e'~ o0 ~~ i ADDRESS ~~~~ ~,$S CONFERENCES AND WORKSHOPS

21 (1 PDH in Area 3), and "The Road Legislative Conference on February 4- PDH-APPROVED TRAINING Back to Work" on March 19 (1 PDH in 6 in Washington, DC. Senators Nancy Beginning with this issue, the "Confer- Area 4). All three courses will be held Landon Kassebaum and Jake Garn will ence &Workshops" section of EAPAs- in Scottsdale, AZ. For more informa- be the featured speakers. For more in- sociation Exchange is publishing infor- tion contact Linda Morrissey at (602) formation contact Len Arzt at (703) mation on EAP training that has been 947-8362. 892-6100. approved by the Employee Assistance The Industrial Commission of Ohio The 10th Betty Ford Center Confer- Certification Commission for Profes- will sponsor the Course "Understand- ence on Chemical Dependency will sional Development Hours (PDHs). ing Occupational Stress" on March 22 be held on February 19-21 in Rancho Listings include approved training that in Columbus, OH (5 PDHs in Area 6). Mirage, CA. Itwill besponsored by the will be held the month following pub- For more information contact Phil Annenberg Center for Health Services lication of the Exchange or later. For Flench, CEAP, at (614) 466-0597. and the Betty Ford Center at Eisen- instance, this month's listings are for hower. For more information contact training that will be held in January JANUARY the Annenberg Center at: 39000 Bob 1990 or later. Do not write to the Hope Drive, Rancho Mirage, CA 92270; Maplegrove Training Institute will editor about PDH-approved training. 1-800-621-7322 in California, and 1- sponsor Professional Education Pro- The listings are provided by the EACC. 800-321-3690 elsewhere. For reference, the PDH Content grams throughout 1990 on counseling and treatment issues. Programs will be Areas are: Area 1 —Work Organiza- APRIL tions; Area 2—Human Resources De- held at various Michigan locations. The Residential School on EAP Man- velopment; Area 3—EAP Policy and For more information contact: Henry agement and Clinical Practice will be Administration; Area 4—EAP Direct Ford Hospital/MaplegroveTrainingln- held April 29-May 4 at the University Services; Area 5—Chemical Depend- stitute, 31500 Northwestern High- of Maryland in College Park, MD. It ency and Addictions; and Area 6— way, Suite 105, Farmington Hills, MI will be sponsored by U of M's College Personal and Psychological Problems. 48018;(313) 626-5433. of Business and Management and the For specific questions on the recertifi- The University of California, San School of Social Work and Communi- cation requirements by Content Area, Diego will hold the following ac- ty Planning. PDHs have been applied call the EACC at (703) 522-6272. tivities: •Community Prevention Strategies for. For more information contact: Of- fice of Executive Programs, College of Achievement Associates of York, PA Conference, January 11-13. It will Business and Management, University will sponsor the courses "Neuro-Lin- have an emphasis on alcohol and drug of Maryland, College Park, MD guistic Programming Practitioner" (18 abuse prevention and be held in San 20742;(301) 454-5577. PDHs in Area 4) and "Neuro-Linguis- Diego, CA. tic Programming Master Practitioner" •Advanced Worksite Assistance (14 PDHs in Area 4) on January 19-21 Seminar, February 7-9, in LaJolla, CA. MAY in York and February 16-18 in Balti- For more information on either event The 5th Annual European EAP Institute 534 more, MD. For more information con- call (619) -3400. will be held May 1-3 in Waterford, Ire- tact Patricia B. Heubusch at(717) 845- The California State Department of land. The theme is "Managing Poor Per- 8188. Alcohol and Drug Programs wi I I spon- formance—The EAP Response." Itwill be sor aconference on alcohol The Alcohol and Drug Council of and drug cosponsored by EAPA, Maurice Quinlan abuse prevention entitled Middle Tennessee wil I host a variety of "The Future and Associates, ProAct of West Germany counseling and treatment courses be- is Now!" It will be held on January 24- and Robert T. Dorris &Associates. For tween January and July 1990. All 27 in Costa Mesa, CA. For more infor- more information contact, in the United courses will be held in Nashville, TN. mation contact: Stacy Alamo, MPH, States: Robert T. Dorris, Jr., President, Four to 12 PDHs will be applied to Conference Coordinator, Education Dorris &Associates, 5210 Lewis Road, Area 5 or Area 6, depending on the Programs Associates, Inc., 1 West #7, Agoura Hills, CA 91301; (818) course. For more information contact Campbell Avenue, Building D, Camp- 707-0544. Persons elsewhere should bell, CA 95008;(408) 374-3720. Susan F. Young at (615) 269-0029. contact: Jeanne McNamara, Quinlan Camelback Vista Treatment Center & Associates, 36 Tirconnel) Avenue, will sponsor the course "Clinical Use FEBRUARY Lismore Lawn, Waterford City, Ireland; of a Family Genogram" on January 15 The National Association of AI- O1 1-353-51-55733. (1 PDH in Area 6), "Current Trends in coholism and Drug Abuse Counselors The American Hospital Association's Behavioral Health Care" on February (NAADAC) will hold its 5th annual Section for Psychiatric and Substance

46 EAPA EXCHANGE DECEMBER 1989 NOTE: The Business Page will return next month.

Abuse Services will hold its annual conference on May 31-June 2 in San Francisco, CA. Thethemewill be "Into the 1990's, A BlueprintforTomorrow: Management of Psychiatric and Sub- stance Abuse Services." For more information contact: Betsy Palka, AHA, 840 North Lake Shore Drive, Chicago, IL 60611;(312) 280-6396.

AUGUST The Nevada Department of Human Resources, Rehabilitation Divsion will hold its second Labor/Management EAP Institute in Las Vegas on August 13-17. For more information contact Sharyn Peal at (702)885 -4790. ❑

Today, employee use of alcohol and drugs costs business and industry over $100 billion a year. Legally and financially, can you afford to ignore INDEX OF this problem? Firing, hiring and training a new employee is expensive, bad for morale ADVERTISERS and carries no guarantee that the new person will be drug-free. You owe it to yourself and your business to let your impaired employees choose between getting treatment and losing their job. 15 Bellwood Health Center Eagleville Hospital can help your business improve the bottom line. 42 Breakthrough Concepts We offer: Consumer Health/Lifestyle 39 • Detoxification - a separate treatment unit with 24•hour medical 16 Chemical Dependency support. Institute • Program for Employed Persons - a short-term inpatient program 31 Dual-Focus/Gracie Square followed by twelve free weeks of outpatient group meetings. 47 Eagleville Hospital • On-site Training for management and staff. • Consultation and support services for employers. 43 Hampton Hospital 9 Harris Trust &Savings Bank The experts in addiction treatment for over twenty years, Eagleville Hospital can help you and your employee. 11 Koala Centers Choose treatment at Eagleville or somewhere else -but choose treat- 33 Logical System Solutions ment. Call today. 42 Mediplex 40 Motivision 8 New York Counseling and ~ 100 Eaglevitle Road Guidance Service Eagleville~ PA 19408 7 Pace Health Services ,, Just 15 minutes from King of Prussia 6 St. Anthony's Medical Center (215)539.6000 or H o 41 South Oaks S P~ T A ~ out•of-state 1.800.255.2019 29 Timberlawn 48 Xpression Products

47 THE D SALE 1~'RICES IMPRINTED L(JWER THAN EVER UAW unw vo.d Employe A~sl~l~nts Plan WITH YOUR FOR 1990 UAW REP. LOS /.NGELES FORD PARTS FORD iIEP. CHUCK BALI UAW ~OCAI. 509 X12 NUSKA NAME, LOGO 2,'.Z6' e CARDZ” ze~•s,os „°STRESS-ALERT AND Under stress ■BtaCk (stressed) • The EAI' Card •The Stress Alert Card (see reverse} ; MESSAGE ~ Red (tense) • The Recovery Card •The Custom Card Use only ati (calm) room temp.. ■Green NOW---- (7o-7a~) ■6~ue Ireiaxed) IN EFFECT Hold thumb on square for count of len to ~ndicale your sliess level

YOUR STRESS-ALERT CARD Xpression Products is owned and operated Tne iiGwd cryslai on the tmni of yvm card ~z temperaWre sei~vuve anp aprka on Ine m o~inao~e Inal ca~a ~~an05 are ofle~ n sign (A pension —due to ieslucled crtcWa~ron by a 10 year EAPA (ALMACA) Member. WndP SIie55 is not an untommUn cOnditi0n lur any o~ us. ii CN1 be a Cduse 01 fpnccrn when ii ~ecU~)PS Con5tdnl antl ¢xce551~R *UNION E:ce~tlYe Nrou.s otlen imenolaiea mtn cersonai problems ihrs is where PRINTED WE CAN MEIP - An EmD~Wee and Mn~pemenl Nesouree Emplopet: it Wu me having pw0iems wim EAP CARDS • A!conui!Drugs • MamavFa~niy • fmolionauSiress • Rnanoav(hne~~ Manpm: a yvu nave an nmpio~e hnn a Oaltern of Call Today AVi~IIABLE • d~W,nIP.¢~Sm • U~mness • OrC!ae reiei~orau~n m pehortrdnce .f$maPS e persu~ai pro0~ern is lire Cause Vvp dre here to a5vsl you m ~esolrng you! prg0lem Help i5 Only a ptbne call dway FOR YOUR FREE SAMPLES, PRICES you nae numinq to rose a~a a ioi io gan Froe • hst • Conlltlenllal ~'~ AND DESCRIPTIVE LITERATURE

Nonprofit Organization U.S. POSTAGE PAlD •ASSOCIATION• HARRIS6URG, NA PERMIT NO. 383 Employee Assistance Professionals Association 4601 N. Fairfax Drive Suite 1001 Arlington, VA 22203

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