Family Services Directory
An Initiative of the South Randwick Community Hub Partnership
Inside you will find information on:
Community Centres and Services Parenting & Family Support Counselling Services Special Needs, Behavioural & Disability Support Services Women’s Support Services Health, Development & Mental Health Support Services Accommodation Services Financial Support Services Tutoring & Out of School services
To make any corrections please contact 9349-8200. Last Updated September 2012 The information listed is specific to Inner & Eastern Sydney. Community Centres and Services
Organization Contact Details How they can help Hours & fees
Holdsworth Community Address: 64 Holdsworth St, Offer a wide range of programs Mon-Fri: Centre and Services Woollahra NSW 2025 supporting families, carers, those 9am-5pm Phone: 9302-3600 with a disability, young people Fees: Some Fax: 9327-5298 and older people. Services services have a Email: include but are not limited to small fee [email protected] playgroups, parenting support, homes visiting, shopping services etc.
Kooloora Community Address : 167 Bilga Cr, Provides information and referral Mon-Fri: Centre Malabar NSW 2036 for the community alongside 9am-4:30pm Phone: 9661-9160 services such as playgroups, Fees: Some Email: women social groups, support services have a [email protected] groups for older people and small fee school holiday activities.
Salvation Army Address: 100 Boyce Rd, Provide emergency assistance Mon, Wed & Fri: Community Services Maroubra NSW 2035 including food vouchers and 9:30-12 & 1-3pm Centre Phone: 02 9314-2166 general welfare assistance. Web: www.salvationarmy.org.au
South East Neighborhood Address: Shop 68, BKK The centre offers support for Mon-Fri: Centre Shopping Centre, Evans Ave families including parenting 9am-5pm Eastlakes NSW 2018 classes & information sessions, Fees: Some Phone: 02 8338-8506 case work, supported services incur a Email: [email protected] playgroups, toy library, In home small fee. respite care & social support, multicultural social support groups, Food and Vegetable delivery and various levels of English classes.
St Vincent De Paul Address: 785 Anzac Pde, Welfare, food, Furniture, clothing Mon- Fri: Centre Maroubra, NSW 2035 assistance and financial/budget 930-330 Phone: 02 9344-9990 counseling. Email: [email protected]
The Junction Address: Shop 2, 669-673 Offers a wide range of services Mon-Fri: Neighbourhood Centre Anzac Parade, Maroubra, including information and 9am-4:30pm NSW 2035 referral, family support, aged and Phone: 9349-8200 disability outreach services, Web: www.jnc.org.au groups and classes and volunteer services.
1 Parenting & Family Support Services
Organisation Contact Details How they can help Hours & Fees Anglicare Marrickville Address: 44 Frampton Family support team provides Mon-Thurs: 9am- Family Support Ave, Marrickville parenting courses combined with one 4:30 NSW off support meetings, home visits and Phone: 02 9561-0800 group activities.
Botany Family & Address: 13 Banksia St, Offers casework, counseling, Services and Children’s Centre Inc Botany NSW 2019 information and education regarding activities run at Phone: 02 9666-5047 Community services, referral to various times. services and advocate for family Contact the rights. Also provide parenting groups, centre for further self-esteem group and domestic details. violence support.
Address: Shop 68, BKK The Family support team offer Mon-Fri 9am- South East Shopping Centre, Evans Ave support for families through their 5pm. Contact the Neighbourhood Eastlakes NSW 2018 parenting groups, information centre for the Centre- Family Support Phone: 02 8338-8506 sessions and seminars, playgroups, times of the Email: [email protected] toy library and case management. family programs. Fees: Free
Address: 72 Maloney St, Focuses on strengthening and Mon- Fri:9am- The Deli Women & Eastlakes, NSW 2018 supporting families. Offers a 2:30pm Children’s Centre Phone: 02 9667-4664 Supported Playgroup, parenting Email: information, family support, child [email protected] development knowledge and Web: www.thedeli.org.au behaviour advice and help in accessing appropriate community resources. Also provides a variety of Parenting Groups/workshops throughout the year.
The Junction Address: Shop 2, 669-673 Provides casework for parents or Mon-Fri:9am- Neighbourhood Anzac Parade, Maroubra, carers with children 0-12 years. 430pm Centre- Family Support NSW 2035 Offers parenting workshop, Fees: Nil. Phone: 9349-8200 information sessions, playgroup, Fax: 9344-7294 domestic violence support, court Web: www.jnc.com.au support advocacy and information and referral services
Benevolent Society, Address: Level 3, 55 Support families to promote positive Rosebery Child & Family Mentmore Ave, Roseberry change to provide a safe Services Phone: 8314 9499 environment for their children. Email: [email protected] [email protected]
2 Counselling Services
Organization Contact Details How they can help Hours & Fees
Bondi Beach Cottage Address: 42 Brighton Bvd, Bondi This service offers counseling, Mon-Fri: 9am4pm Family and Beach referrals and group activities Fees: Most Community NSW, 2026 such as Domestic Violence services are free, Support Centre Phone: 02 9365-1607 Support Group and carer some require a Email: manager support. contribution. @bondbeachcottage.org.au Web: www.bondibeachcottage.org.au
People who care Phone: 02 9380-7711 Provides general and 24hrs Counseling Crisis counseling over the phone.
Relationships Address: Level 2, 175-181 Provides counseling for Mon-Fri: Australia Castlereagh Street individuals, couples, families 9am-5pm NSW 2000 and children. Counseling Fees: sliding Phone: 02 8362-2888 available through appointments, scale based on Web: online and telephone. Also income. www.nsw.relationships.com.au offers mediation, relationship Online courses Online counseling site: skill courses, family and incur flat rate of http://www.relationshiphelponline parenting courses. $80 per hour .com.au
Salvo Careline Phone: 02 8736 3292 or 24 hour phone line with 24hrs 1300 363 622 Trained counselors offering problem focused counseling, crisis intervention and suicide prevention.
The Psychology Address: Lvl 8 Mathews Building, Provides psychological Mon-Fri : Clinic NSW University of New South Wales, assessments and therapy 9am-5pm by apt NSW, 2052 for a range of issues including only Phone: 02 9385-3042 anxiety, depression, conflict, Fees: $15-250 Web: anger problems and childhood depending on www.psy.unsw.edu.au/clinic. sleep disturbances. The clinic service. also offers group programs such as social skill groups for children.
The Sexual Abuse Address: 81 Douglas St, Stanmore Specialized service for men and Mon-Thurs: Counseling Service NSW women who have experienced 9am-7pm Phone: 02 8084-8288 abuse, children who molest and Web: www.gerardwebster.com victims of sexual harassment and domestic violence.
3 Special Needs, Behavioural and Disability support services
Organisation Contact Details How they can help Hours and Fees
Child and Family Address: Cnr Avoca and Barker Provide treatment and intervention for Mon-Fri: East Street Prince of Wales children and adolescents to manage 830am-5pm Hospital ,Randwick NSW 2031 difficulties in their lives. These include Fees: nil Phone: 02 9382-8213 emotional and behavioral concerns.
Early Childhood Phone: 1300 1300 52 Provides information, referral to 24 hours Intervention appropriate services and counseling Fees: cost of a info line services for issues around parenting and local phone call child development.
Eastern Respite and Address: Level 6, Suite 602, Offers support and recreational activities Mon-Fri:9am- Recreation 806-812 Anzac Pde, to families and people with a disability. 5pm Maroubra NSW 2035 This includes after school programs, Fees: some Phone: 02 8347-7000 weekend activities, camps, aboriginal services incur a Email: playgroups and individual respite. fee [email protected]
Learning Links Address: 3rd Floor, Bowen Supports carers and families with Mon-Fri: Library, 669-673 Anzac Parade children with disabilities and learning 9am-5pm, some Maroubra Junction NSW 2035 difficulties. The office in Maroubra offers services run out Phone: 02 9349-4963 programs for children attending school of hours Email: such as group education & social Fees: varies [email protected] programs, literacy and numeracy classes, according to speech therapy, reading help and service. psychology programs.
National Respite Phone: 1800 052 222 Free phone line designed to provide Free call during For Carers Emergency help: information and support for those caring business hours. program 1800 059 059 for people who are unable to care for themselves. Provides assistance to help carers take a break from caring.
Tumbatin Address: Sydney Children’s Provides assessments and diagnostic Mon-Fri: Developmental Community health centre, services, counseling and support for 830am-5pm Clinic Cnr Avoca St and Barker St families with children with Fees: offer the Randwick NSW 2031 developmental delay and disability. option of bulk Phone: 02 9382-8189 billing.
4 Women’s Support Services
Organisation Contact Details How they can help Hours and Fees
Killara Women’s Phone: 02 9349 9299 Supports women and children Mon-Fri: office Outreach Email: [email protected] experiencing Domestic Violence hours 830am through providing information on a range of issues such as housing options, the legal system, and children’s services.
. The Deli Women Address: 72 Maloney St, Alongside family support Mon-Fri: & Children’s Centre Eastlakes, NSW 2018 programs the centre also 9am-3pm Phone: 02 9667-4664 provides domestic violence and Email: [email protected] general counselling and Web: www.thedeli.org.au therapeutic groups.
Weave Women Address: 133 Morehead Street, Provide counseling, casework, Mon-Fri: & Children’s Waterloo housing support, social support, 9:30am-5:30pm Centre Phone: 02 9699-9036 education programs, therapeutic Web: http://www.weave.org.au arts programs, crisis intervention and advocacy for women and children. Also provide playgroups and indigenous positive parenting courses.
5 Health, Development & Mental Health
Organsiation Contact Details How they can help Hours and Fees Bondi Junction Centre Address: 26 Llandaff St, Mental health service provides Mon- Fri: 9am- Bondi Junction support including assessment, 5pm Phone: 02 9366-8611 diagnosis, treatment, rehabilitation Closed 12-1pm and home visiting
Child Think Phone: 0419-636-613 Assessment and intervention from a Flexible hours Email: speech pathologist and occupational Fees: Medicare [email protected] therapist for the ages of 6 months up. rebates Offer assistance for wide range of available. concerns including dyslexia, ADHD, autism and learning difficulties
La Perouse Aboriginal Address: 1 Elaroo Ave, Pediatric clinics available to see Mon-Sun: Community Health La Perouse children for general medical concerns, 8:30am -5pm Phone: 02 8347 4800 development and behavioral difficulties and behavioral and adolescent concerns. Also provide health screening for Aboriginal preschoolers.
Maroubra Medical Address: 1/725 Anzac Offer general medical services for the Mon-Fri: Centre Parade, Maroubra whole family. 7:30am-6pm Phone: 02 9314-3400 Sat:9am-6pm Sun: 9am-5pm Fees: Offer bulk Billing
Randwick Early Childhood Address: Royal Randwick Support parents through parenting Mon- Fri: Centre Shopping Centre, 73 advice and information, psychosocial 9am12midday Belmore Road assessments of the mother, & 2pm-4pm Phone: 02 9398-3815 counseling, diet assistance and Fees: nil assessments of children’s growth and development, 0-5 years
6 Accommodation Support
Organisation Contact Details How they can help Hours and Fees
Homeless Persons Phone: 1800 234 566 Provides assessment and referrals Mon- Sun: Information for clients seeking accommodation 9am-10pm. Centre and support services. Closed : 1pm-2pm
Housing NSW Address: Level 7, 832 Emergency accommodation, Mon, Tues, Thurs & Maroubra Anzac Parade, Maroubra financial assistance and RentStart, Fri: 8:30-430pm Phone: 02 9314-4056 specialist assistance. Based on Wednesday: 1- Web: income and needs. 430pm http://www.housing.nsw.gov.au
Killara Women’s Phone: 02 9393-9057 Provides supported accommodation Office hours Refuge Email: [email protected] for women and children escaping Mon-Fri: 830am- domestic violence. 8pm (self-referrals should be made via Residential service the homeless persons information 24hrs. centre as listed above)
Sisters of Charity Address: 483 Victoria St, Provides short term crisis Mon-Fri: 9am-3:30pm Outreach Darlinghurst NSW 2010 accommodation for women Crisis accommodation Phone: 02 8382 6430 experiencing domestic violence. 24hrs. Fees: nil Email: The outreach program support [email protected] parents through group programs, Web: home visits, counseling and www.sistersofcharityoutreach.com. educating parents au
Vincentian House Phone: 02 9360-2140 Provides crisis accommodation and 24 hours a day 7 Email: case management for families, days a week. [email protected] single fathers with children, women Web: www.vinnies.org.au with teenage sons and accompanying children and single women (self-referrals should be made via the homeless persons information centre)
7 Financial Support Services
Organisation Contact Details How they can help Hours and Fees
Centrelink- Address: 138 Maroubra Rd, Delivers a range of payment Mon-Fri: Maroubra Maroubra supports for families, parents, 8am-5pm Phone: 02 8374-1899 unemployed, disabled, crisis Fees: nil Web: www.centrelink.gov.au payments, indigenous Australians etc. Centrelink also has social workers for those experiencing difficulties and times of major change.
Creditline Address: Level 7, 133 Offers counseling to those suffering Mon-Fri: Counseling & Castlereagh Street, Sydney. financial hardships. Provides 930am-430pm Credit and Debt Phone: 02 9004-5683 practical advice including Hotline is hotline Web:www.wesleymission.org.au formulating personal money plan. 24hrs. Hotline: 1800 808 488
Salvation Army Address: 5 Mary Street, Surry Support those during times of Book Money care Hills financial hardships and those who appointments Phone: 02 8218-1244 need help avoiding financial up to 2 weeks Web: http://salvos.org.au/need- difficulties. Through offering in advance help/financial- budgeting advice, counseling, troubles/financial- negotiating and advocacy. counselling.php
Sydney Multicultural Address: 3 General Bridges Cres, Provides a variety of community Mon- Fri: Services Daceyville. support including a financial 8:30am-5pm Phone: 02 9663-3922 assistance program. Programs are Email: [email protected] offered for culturally and Web: www.sydneymcs.org.au linguistically diverse families and include emergency relief program and material assistance program.
Saver Plus Phone: Argyro on 8314 9421 or Saver Plus is a matched savings and 0406 384 642 financial education program where up to $500 may be matched for educational expenses. People may be eligible to join Saver Plus if they or their partner: have a Centrelink Health Care Card or Pensioner Concession Card; have some regular income from work; are a parent or guardian of a child at school this year OR are attending or returning to vocational education themself
8 Tutoring & Out of School Activities
Organisation Contact Details How they can help Hours and fees
Learning Links Address: 3rd Floor, Bowen Library Provide tutoring services for Mon-Thurs: 669-673 Anzac Parade Maroubra children attending school. 9am-6pm Junction Sat 9-12 Phone: 02 9349-4963 Fees: varies Email: [email protected] according to service
Kool Kid Club Phone: 9344-7963 Provides after school and Open to Web: school holiday programs for children Mon - http://www.weave.org.au/b/index.php/ou 7-13 year olds in the La Fri: 3-6:30pm r-programs/kool-kids-club/ Perouse area. Offer fun activities that build on young people’s strengths and enhance their connections with the community and family.
Tweenies Address: 63a Wairoa Avenue After school fun for 9-13 year Tues: 3:30pm- At Bondi Bondi Beach olds. Variety of games offered 5pm Phone: 9365 2500 every Tuesday during school Web: http://www.ways.org.au/ term.
Emergency Contacts:
Lifeline: 131 114 Parentline: 1300 1300 52 Mensline: 1300 789 978 Homeless persons Line: 1800 234 566 Domestic Violence Line: 1800 656 463
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