DB Training, Learning & Consulting
Learning & Training Solutions for Deutsche Bahn
and the Railway & Transport Markets Worldwide DB Mobility Logistics AG DB Training, Learning & Consulting International Business Frankfurt am Main, April 2015 1 Agenda
1 DB Training at a glance
DB Training’s service offering portfolio 2 for organisational and individual learning
DB Training’s expertise 3 in setting up integrated learning organisations
4 Certification: balancing railway safety and cost efficiency
2 CorporateBusiness units learning are managedis DB wide directly bracketed by the under DB Training & DB AkademieManagement Board
DB AG Management Board Compliance, Chairman and Finance/ Privacy, Legal Human Infrastructure Rail Technology CEO Controlling Affairs and Resources and Services Corporate Security DB Mobility Logistics AG Management Board Compliance, Chairman and Finance/ Privacy, Legal Human Passenger Transportation Rail Technology Services CEO Controlling Affairs and Resources Transport and Logistics Corporate Security
DB Training / DB Bahn DB Schenker DB Netze Long Distance Rail Track DB Akademie DB Bahn DB Schenker DB Netze Regional Logistics Stations
DB Bahn DB Netze Sales1 Energy
DB Netze DB Arriva2 Projects1
DB Services
Corporate Functions
Service Functions
As of August 1, 2013; 1 Servicecenter provide services for business units of the respective division; 2 Business Unit DB Bahn Arriva operates under the firm name „Arriva“ 3 Corporate learning for railway excellence, top employer attractiveness and sustainable development
Corporate Learning
Leadership Managerial Dialogue Forums Leadership Management Effectiveness and Executive Programs Programs Programs Talks
Railway Management Expertise
Infrastructure Vehicles Intermodal Transportation Systems
DB Training Operations Future of Transportation Systems Learning & Consulting Training Centre Initial Infrastructure Soft Skills & Vehicle Train Driver Vocational & Train Business Know- Engineering Education Education Operations how
Leadership & Administrative Structures / Supportive Processes: Human Resources / Facility / Quality Management, Strategic & Innovation Management
4 DB Training is the provider of integrated learning & training solutions for DB Network and international customers around the world
DB Training Facts & Figures about us Training Centers & Locations incorporated company of Deutsche Bahn one of the leading learning solution providers in the European Mobility and Logistics market strategic partner for organisational and individual learning, development- and change more than 250.000 participants per year Embedded consulting for safety, quality management, process design and performance improvement full-service offering portfolio with more than 1.500 different courses in technical, managerial and soft-skill education more than 950 employees at 70 locations 720 trainers & instructors, 70 consultants, 20 psychologists, 60 simulator instructors a network of 1.000 freelance trainers, instructors & consultants
5 DB Training has set up the Training Organisation / School of Rail for DB starting in 1994 and is continuously adapting learning solutions to new challenges
Focus is well beyond DB Network: DB Training provides DB experience in designing and realising integrated learning solutions for operative staff and executives for partners and customers all over the world 2015ff. DB AG operates worldwide transportation German Rail Reform: networks of DB AG is founded the future DB Training trains people
DB Training qualifies companies
1994 DB Training maximises value added processes
Experience in Proven expertise to 20 years of experience designing & establish integrated DB Training’s expertise is ready to 3 mill. trainees use for supporting the setting up of setting up learning solutions 300.000 courses conducted training organisations for rail, learning solu- for railway and 65.000 consulting days transport & logistics companies tions since logistics ompanies 4 int. awards gained worldwide 1994
6 Worldwide experience in establishing learning solutions for railway & logistics networks - A selection of DB Training‘s recent international projects
Supervising Train Study Tours and Training Programs: DB Training Drivers (Simulator) for Management Models for Transportation Worldwide Expertise SNCF & SNCB Services, Enterprise IT & Asset Management
Study Tour „DB Locomotive Network“ for Qatar Infrastructure Trainings & Maintenance Training Rail Executives & Workshop on Safety for KORAIL Engineers Awareness & SMS for TCDD
Concept of Etihad / RTA Train Driver Education School of Transportation (UAE) (Velaro)
Trainings for ERDBO staff Quality Assurance CBT (Simulators, Cooperation with Cassidian) Concept of GUtech Oman Qatar Rail Academy Supporting the Set Up & Implementation of a SENAI School or Rail
Safety Management & Culture etc. – Pojects are typically realised in cooperation Transnet Freight Rail (TFR) with DB International
7 Broad experience for holistic corporate learning and consulting: DB Training’s customers within DB Network and beyond
Infrastructure Providers Transport Services Providers Non-DB Market & Service Providers & Corporate Functions
Non-DB railway & logistics companies 319 Customers 605 Customers 740 Customers Non-DB construction companies 0,2% Manufacturers of railway technology
International Projects Foreign Markets Fahrweg Regio ProjektBau Fernverkehr Arriva Personenbahnhöfe 42 Customers Energie Vertrieb
Rail Logistics Dienstleistungen
Corporate Group Funcions
8 Agenda
1 DB Training at a glance
DB Training’s service offering portfolio 2 for organisational and individual learning
DB Training’s expertise 3 in setting up integrated learning organisations
Balancing railway safety and cost efficiency – the crucial 4 link to Certification
9 DB Training’s customer focused organisation structure guarantees rapid availability of flexible, high quality and pin-pointed solutions DB Institute of Technology Chief Executive Human Resources Customer Management, Portfolio Management, Global Learning Solutions
Controlling
B u s i n e s s U n i t s Management System (Quality)
Business Development Vocational Vocational Training Infrastructure and Operations Train Rolling Stock Technology Service and Management Promoting Promoting Vocational Training Train Drivers Train Consultancy Testing and Certification Training Development
Innovation Resources Management / Training Organisation / Procurement Management
10 Integrated learning architecture & solutions for all function groups in all railway and logistics networks’ areas and disciplines
DB Training Qualification of Executives, Management and Learning & Consulting Business Know-how HR-Strategy and -Management Executive Academy Executives Qualification of Engineers, Platform for Expertise, Exchange & Networking DB Institute of Technolgy Consultancy in Safety Management Systems & Specialists in Operations Process Management (Engineers etc.) Consultancy in Total Quality Management Training Center Commercial / Service Staff Training in Logistics Train Driver Education and Training Trade Employees Rolling-Stock Maintenance Training Apprentices / Vocational Trainees Training in Rail Operations & Infrastructure Initial Vocational Education 11 Initial vocational education and training – educating apprentices
Initial Vocational Education Industrial and Technical Education Commercial and Service-oriented Education More than 6.000 trainees a year Technical and commercial professions Comprehensive skill development
12 Train driver education and training
Train Drivers Initial train driver education Further education and assessment Full-motion simulators and CBT Cross-boarder training More than 40.000 participants per year
13 Vehicle engineering and rolling stock maintenance training
Rolling Stock 90 highly qualified Trainers Close cooperation with manufacturers and Deutsche Bahn AG engineering International trainings Certified process of learn-management More than 20.000 participants a year
14 Infrastructure and railway operations training
Operations / Infrastructure Initial and further education Operational rules and safety orientation, human factors Signalling, train control systems Civil engineering More than 70.000 participants a year
15 Qualification of executives, Management and Business Know-how
Management Management skills Social and personal skills Service skills and orientation Project management, work techniques & methods More than 35.000 participants a year
16 Consulting Services
Total quality management, Consulting integrated management systems (IMS) Business excellence, Process management Safety management, Human factor Crisis and disaster management Change management, organisational development Management diagnostics, assessment centers, skill profiling, innovation / ideas management
17 DB Training‘s latest development: DB Institute of Technology – a unique expertise sharing and networking platform for engineers
The 4 Pillars of the DB Institute of Technology
DB Institute of Technology
System Knowledge Expert Knowledge Expert Dialogues Excellence
Transfer of knowledge Basic knowledge in the Interactive networking Stimulating and regarding technology various areas and platforms, differing in promoting motivation within interdependent disciplines depth of knowledge for knowledge transfer DB network Updating and and expertise sharing Overview of the enhancement of Exchange of system‘s interrelations special knowledge in knowledge and Designing models for Deeper understanding the various areas and innovative ideas with DB experts‘ and of each business disciplines specialists in engineers‘ personal area‘s role within and Improvement of universities, technical (individual) develo- contribution to the didactical and colleges, research pment success of the overall methodical facilities and DB network competences associations
18 DB Training favors holistic training concepts – and deploys and explores innovative approaches like WBT, Distance Learning, Tablets etc.
Theoretical Training Practical Training
Learning Management Platforms Simulator Training (C/WBT, E-Learning, Tablets)
19 Smart Learning – DB Training deploys modern IT technologies for designing innovative learning processes and learning management systems
Computer Based Web Based Blended Smart Learning & Trainings (CBT) Trainings (WBT) Learning Learning Management
Blend of Classroom Training, Offline Online E-Learning, Information Learning Learning Integration Management and Programs Programs of Presence Communication Platforms Learning (chats, forums, etc) graphic flexible and Learn Management Systems animation approach E-Learning – smart systems for managing rigid to online within integrated education programs communi- overall no inter- E-Procurement of Training cation Learning action Arrange- Resources (trainers, systems, interaction ments materials, facilities) Tablet Solutions for Integrating Personnel Management and Learning
5 years ago Today
20 More than 2.500 individual customer solutions per year, more than 2.000 standard courses – DB Training‘s excellence in solutions development
Approx. 5.000 man days for training development p.a. Curricula manuals reader learning designs learning modules
Research & Development Cooperating with numerous universities and research institutes: TU Dresden, TU Darmstadt, University of Kaiserslautern, Karlsruher Institute of Technology (KIT), TU Kaiserslautern, VW Group Academy, RWTH Achen and many others
21 Agenda
1 DB Training at a glance
DB Training’s service offering portfolio 2 for organisational and individual learning
DB Training’s expertise 3 in setting up integrated learning organisations
4 Certification: balancing railway safety and cost efficiency
22 DB Training’s School of Rail / Rail Academy Model: Training and education on three levels
3 Managerial Effectiveness Executive Academy
2 Scientific Research & Education University
1 Training Center Operational Excellence & Safety
Networking
23 DB Training’s School of Rail / Rail Academy Model: Organisational structure, training and education programs
Rail Academy
3 Executive Academy (Programs) Managerial Dialogue Forums Leadership Management Effectiveness and Executive Programs Programs Programs Talks
2 Rail University (Faculties) Railway Sciences Transportation Sciences Infrastructure Vehicles Intermodal Transportation Systems
Operations Future of Transportation Systems
1 Training Center (Core Units) Initial Infrastructure Soft Skills & Vehicle Train Driver Vocational & Train Business Know- Engineering Education Education Operations how
Leadership & Administrative Structures / Supportive Processes: Human Resources / Facility / Quality Management, Strategic & Innovation Management
24 11. The Training Center‘s main business units – well-proven structure for ensuring operational excellence & safety by means of training
Training Center – Business Units
Head – Administration
Initial Train Drivers Vehicle Infrastructure Soft Skills & Vocational Engineering & & Train Business Education Rolling-Stock Operations Know-how Maintenance
Consultancy, Safety Management, HR-Strategy and –management
Function groups
Lower / middle management
Apprentices, trade employees, operational staff
25 22. Rail University for Scientific Research & Education – specialists build on up to date knowledge and explore new solutions
Function groups
Applied Research is the Backbone of Young Educating Young Academics & further Training of Education Academics Graduate Engineers • Increases reputation, regionally & globally • Enables state of the art Employing state of the art education and knowledge Graduate Operations and Information • Increases cooperation Engineers & Communication with universities, Technology governments and companies worldwide
Faculties
Railway Sciences Transportation Sciences Infrastructure Intermodal Transportation Systems Operations Future of Transportation Systems Vehicles
26 33 An Executive Academy for ensuring managerial effectiveness – learning organisation for executives and top executives
Function groups
Executives Accomplishing Business Excellence
Networking
… and many others Topics Leadership-Programs: Active engagement of a holistic leadership understanding within the company, throughout all top management positions Management-Programs: Preoccupation with strategic corporate management as well as the advancement of the implementation oriented approach of the area of responsibility Managerial Effectiveness-Programs: Strengthening of the individual leadership competence through an intensive examination of the effectiveness within different leadership situations Dialogue Forums and Executive Talks: Communication platforms for top executives, concerning different comprehensive topics as well as the possibility of active networking
27 DB Training’s approach for setting up a learning organisation (1/2): Fields of action
Objective Fields of Action
Assessing the status quo Investigating the requirements and expectations of the company Exploring the framework & context Designing the overall structure, organization and processes of the learning organisation Practical project management: detailing a roadmap for implementing the learning organisaiton Implementing the learning organisation
Setting up a learning organisation according to international standards of professional education and railway safety requirements
28 DB Training’s approach for setting up a learning organisation (2/2): 4 steps project structure
Step I Step II Step III Step IV Assessing the status Designing the structure Elaborating a roadmap Implementing the quo & the objectives of of the learning for implementing the learning organisation the company organisation learning organisation
Target group analysis Learning targets Detailing the project Setting up organiza- and curricula Requirements analysis structure, incl. timeline tional and physical (company‘s objectives) Organisational structures & Deducing specific actions structures processes and measures Railways specific rules & Recruitment of staff regulations Staff: trainers, researchers Division of work & etc. Training and further Assessing existing supportive structures educational systems and Units, faculties, departments Resource planning education of staff the qualification of trainers Management, administrative (budgeting & funding) and other staff & supportive processes Facilities & equipment
29 Agenda
1 DB Training at a glance
DB Training’s service offering portfolio 2 for organisational and individual learning
DB Training’s expertise 3 in setting up integrated learning organisations
4 Certification: balancing railway safety and cost efficiency
30 Integrating safety into learning solutions: appropriately trained staff is the very fundament of safe railway operations!
Global Learning Solutions Central focus is SAFETY How DB Training supports its Safe railway operation customers in producing and is generated in the sustaining railway safety concurrence between Railway Staff Virtually all functions and human factor and (Human Factor) infrastructure operations in the railway and logistics business are highly safety human factor and rolling stock relevant infrastructure and Therefore safety require-ments rolling stock have to be integrated into cf. e.g. the occupational profiles and training European Railway curricula – paying attention to Safety Directive Safe (2004/49/EC) Railway relevant laws, guidelines & Operation standards Training programs / cur-ricula and education practice must be Rolling Infrastructure checked and assured Stock methodically by a coherent system of product and personnel certification
31 DB Training’s innovative investment approach: costs for training and railway safety must be balanced – the link to Certification
The 2 basic factors of DB Training‘s investment approach
Risk Management in Best Practice training investments 1 Cooperating with an Education as an independent and neutral certification investment into a Certification of training body – for realising company‘s courses and trainers performance the certification of training courses and Certification of personnel personnel 2 Safety as consti- Assigning our partner tutive element of education programs Quality Management – Certification in the mobility & according to DIN ISO 9001:2008 logistics market or another independent certification body
32 For further details please contact:
DB Mobility Logistics AG DB Mobility Logistics AG DB Training, Learning & Consulting DB Training, Learning & Consulting Solmsstrasse 18 Solmsstrasse 18 D-60486 Frankfurt am Main D-60486 Frankfurt am Main
Heiko Scholz Dr. Bernd Kiessling Director Customer Management International Business Global Learning Solutions Phone +49 (0)160-97470447 Phone +49 (0)69-265-27474 [email protected] Mobile +49 (0)160-97424799 [email protected]
www.db-training.de / www.db-training.eu
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