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Community Sector Council and

Annual General Meeting May 10, 2012

CEO Report Penelope M. Rowe

1 Connecting … people, organizations, communities Our vision is a prosperous and inclusive society that supports individuals, families and communities throughout the province

Our mission is to encourage citizen engagement, to promote the integration of social and economic development and to influence public policies

2 We value voluntarism, innovation, collaboration, social enterprise, knowledge building and foresight

We believe the community sector is fundamental to sustainable communities.

3 Why we do what we do …the outcomes we aspire to … the impact we want  Organizations work more collaboratively  Community leadership is enhanced  Community sector has greater profile  Volunteers better connected  Youth are more involved engaged  Organizations better governed and managed  Charities more knowledgeable about compliance  People are on the journey out of poverty  Innovation and change are embraced  Communities are stronger  Citizens are engaged

4 What we do Connect Learn We act as a provincial resource centre Grow Impact ! We provide an array of services We network We identify gaps and respond to need We incubate ideas We ferret out financial support We build capacity

CSC’s foundational role is often hidden, unspoken, unseen, unrecognized or acknowledged

5 How we do it • Promote and strengthen the community sector • Support volunteers and regional voluntary resources • Develop skills, leadership and organizational capacity • Plan and deliver innovative programs • Research, plan and help shape policy • Share information and online resources • Help people on their journey out of poverty • Link with other provincial and national groups

… facilitate change …

6 Promoting the Community Sector

Community Sector Working Committee Formed to help CSC meet its mandate to build capacity and support the community sector and to help influence public policies.

Primary Objectives • To assist build linkages with the breadth of the community sector in NL • To expand collaborative efforts • To share research and knowledge • To encourage discussion about innovative approaches for the sector • To mobilize a stronger voice for the voluntary, non profit community sector • To influence public policy and programs • To strengthen connections among groups within the sector across the province, and provide insight and support to establish a province-wide network of community sector organizations.

7 Supporting volunteerism and Building local networks to encourage collaboration regional voluntary resources amongst voluntary and nonprofit groups and communities Cabot Loop, Bonavista Peninsula • Office with Coaker Foundation Port Union, relocated to Bonavista, Directory of Community Groups published and online • Volunteer Week Celebrations (200+) • Skills Inventory Program • Learning sessions

Burin Peninsula • Office in College of the North Atlantic Burin Campus • Directory of Community Organizations published and online • Regional Volunteer Appreciation event in Burin (200+) • Meetings held with groups around the peninsula • Supported the development of emergency measures plans

8 Planning and Delivering Innovative Programs Social Return on Investment (SROI)

• Pilot project in partnership with ACOA and Provincial Government Programs • Expert consultants: new economics foundation (nef) UK • 12 groups and 1 government department participating • In-person training events • Ongoing support for participant organizations and liaison with consultants • Learning sessions for government employees

9 Planning and Delivering Innovative Programs

MONEY – Financial Literacy To broaden the array and delivery of personal financial management information and services in NL. TD Financial Literacy Grant, administered by SEDI – Partnered with Credit and Debt Solutions – Advisory representatives from 12 organizations – Research to gather best practices and scope existing services – Financial Literacy Training Resource Manual developed offered training to 28 individuals – Call in phone line piloted – Prepared proposal with Credit and Debt Solutions for phone line on continuing basis

10 Skills and Leadership Development

CSC offers public learning opportunities and organizational consultations throughout the province in person and through webinar Over 800 people benefited from •Cheque it out – internal controls learning opportunities

. Board - Staff Relations • Shape Up or Ship Out, • Effective Governance • Community Relations • Getting Your Message Out • Shaping Your Future Through Volunteering • Volunteer Management Series • Ten Practices for Managing Charitable Status • Training and Resources to Complete the T3010A • Risk and Liability in the Community-based Sector

11 Skills and Leadership Development

Assisting organizations with CRA Compliance with filling out Annual Returns and Compliant Fundraising Practices Atlantic Charities Learning Exchange • English and Francophone partners • Database of charitable organizations maintained • Boot camps – Nova Scotia and Newfoundland • New learning modules developed – online, in-person training sessions, webinars, roundtables • Resources on line for continuing use

Charities on Board (with Carleton University) • provided technical support for national project • Maintain a national database – 80,000 charity contacts, 40,000 email addresses • Promoted events across the country

12 Planning and Delivering Innovative Programs

Student Work And Service Program (SWASP) Community Service Component 2011

Placement year 2011 Total Student Placements 489 Organizations 454 Communities 208

13 Planning and Delivering Innovative Programs

CSC is member of the Canadian Nonprofit Innovators Network Steering Committee producing stories about the innovative practices of nonprofit organizations in Newfoundland and Labrador • 20 organizations have been profiled • 2 webinars and teleconferences • 55 individuals from 34 organizations in 27 communities (10 communities outside NL) • CSC represented at the inaugural CNPI Innovation Camp • CSC hosted a discussion on youth engagement

14 Planning and Delivering Innovative Programs

Take It Without a Grain of Salt

– Award of Excellence from Hypertension – 20 organizations engaged – 10,000 copies of brochures printed – 8,500 distributed across province: • 4,500 (Sodium and You) • 4,000 (Sodium and Children)

15 Fostering Volunteerism and Regional Voluntary Resources

Annual Volunteerism Luncheon

Annual National Volunteer Week Events • Province-wide promotion and publicity • Volunteer Expo and Fair • Honourary Chair 2011 - Mary Walsh • Honourary Chair 2012 – Ron Ellsworth • Regional receptions: • Port Union, Burin, Gander and St. John’s

16 Supporting Volunteerism and Regional Voluntary Resources

45 organizations received grants to host volunteer recognition events

1. AIDS Committee of Western NL 29. Town of Colliers 2. Beagle Paws 30. Town of 3. Brookfield Bonnews Health Centre 31. Town of 4. Academy Snack Program 32. Town of Heart's Content 5. Burin Placentia West Alternative Measures Program 33. Town of Jackson's Arm 6. Canadian Cancer Society - Labrador Regional Office 34. Town of 7. Area Recreation Association 35. Town of Massey Drive 8. Community Education Network 36. Town of Middle Arm 9. Community Youth Network - Isles of Notre Dame 37. Town of Milltown/Head of Bay D'Espoir 10. Eastport Peninsula Recreation and Wellness 38. Town of Parker's Cove 11. French Shore Historical Society 39. Town of Pilley's Island 12. Labrador Straits Regional Recreation 40. Town of Reidville 13. L'Anse au Loup Women's Institute 41. Town of Rose Blanche-Harbour Le Cou 14. Menihek Nordic Ski Club 42. Town of South Brook 15. 43. Town of St. Anthony 16. Newfoundland Aboriginal Women's Network 44. Town of Sunnyside 17. Newfoundland Motorsport Club 45. Volunteer Appreciation Committee (Host-Town of Peterview) 18. Open Door - CYN/ Gander Boys and Girls Club 19. Resource Centre for the Arts 20. Southern Avalon Development Association 21. Sprucewood Academy (K-6) 22. St. Barbe Development Association 23. St. Lawrence Community Youth Network 24. Summerside 4-H Rockets 25. Lions Club 26. Town Councils of Woody Point and Glenburnie-Birchy Head- Shoal Brook 27. Town of Branch 28. Town of 17 Information sharing and use of technology

communitysector.nl.ca • Approx 18,600 visits per month – 11,600 unique visitors to website • Directory of websites - 1800 to date • Community Bulletin Board postings – interactive Biweekly e-newsletter – distributed to 4,500 Webinars Twitter @CSCNL Facebook: www.facebook.com/cscnl Podcasts / You Tube submissions

18 Reducing Poverty

• Citizens Voice Network • Network for Vibrant Neighbourhoods – Engaged in 16 low income neighbourhoods & 1 seniors complex • Community Wide Community Kitchen – 72 families participated – 4700 meals prepared • Enhancing and Supporting Youth Education, YES! Program • High quality, affordable childcare – 30 parents and advocates shared their voices around child care • CapaCITIESTM Building community leaders • Canada Learning Bonds awareness campaign • Butterfly Effect Newsletter • Fundraising concert • Stanley Cup Scotia McLeod Event

19 Reducing Poverty

PUBLIC ACCESS

• Providing information about income security programs and benefits • Interpreting government manuals on income support and social support programs  170 requests from first time callers in 2011  1132 requests from repeat or previous callers

20 Research, Planning and Policy Shaping

Publications / Research/ Presentations • Moving Forward: Priorities For A Vital, Sustainable Community Sector • Submission to Income Support and Employment Act and Regulation • Submission to HRLE Child Care Consultation • Parents Voices: The Child Care System We Need • Reducing the Barrier of Child Care for Parents Who Want to Work • Considerations for Developing a Child Care System that Supports Strong and Healthy Families and Skilled Diverse Labour Force • More Learning, Less Travel: Research on Webinars in the Social Economy • Promoting Social Enterprise in Newfoundland and Labrador • Pre Budget Consultations

21 Linking with Provincial and National Organizations

 Atlantic Council of Community and Social  Canadian Nonprofit Innovators Network Enterprise - Board member  Provincial Government Insurance Working  Atlantic Social Economy Node (Mount Group St. Vincent University) – Co Director  Centre for Community Enterprise, BC  Atlantic Canada Learning Exchange  Canadian Federation Voluntary Sector  Centre de Bénévolat de la Péninsule Networks Acadienne Inc., New Burnswick  Co-chair  Community Links, Nova Scotia  Gathering of Counterparts  Legal Information Society of Nova  Provincial Council of the Rural Secretariat Scotia  Social Enterprise Council of Canada  Volunteer Centre of Southeastern New  Tamarack Institute / Vibrant Communities Brunswick  United Community Cooperative Services  Imagine Canada Vancouver  Advisory Council  Volunteer Canada Advisory Council  Standards and Accreditation  Cooperators Insurance Citizens Panel Provisional Board  Campaign 2000

22 Board of Directors 2011

Executive: Barbara Barry, President Gail Gosse, Vice President Shelley Martin, Treasurer Libby Crawford, Secretary Marilyn Thompson, At Large

Directors: Joan Butler Carman Carroll Dawn Chafe Lynn Green Don Hutchens Janet Henley Fay Matthews John Morris Kerry Murray Ed Walsh

23 Employing people Employees, students, interns, contracts in 2011

Staff Contracts Students / Interns Trina Appleby Bill Abbott Rebecca Anderson John Bennett Kim Armstrong Denise Alison Pam Corrigan Gordon Brockerville Samantha Aylward Curtis Delaney Julia Canning Ryan Barrett Bettina Ford Steve Cino Emilia Bartellas Steven Granter Anne Corbin Marc Best Maura Hanrahan Barry Green Allison Benmore Geoff Hoffe Janet Fay Matthews Melissa Bishop Lori Johnson Peter Mushkat Jordon Burt Fran Locke Jean-Valmond LeBlanc Lesley Chard Danny Loughlin Daphne O’Quinn Nathan Day Ruth MacDonald David Oyler Cynthia Ferrie Jodi McCormack Louise Price Lesley George Barry Pearce Carolyn Robinson Raelene Goosney Megan Power David Smallwood Chelsea Howard Bethany Pretty Robert Warren Chandra Kavanagh Penelope Rowe Casey Leung Carol Ann Ryan Ella Mullins Darlene Scott Michael Mutrey Josh Smee Mike Reid Corey Weir Dennis Ryan Louise Woodfine Chelsea Smith Amelia White Saniya Zaman 24 Funders, Contributors, Donors

 Avalon Employment  Government of Newfoundland and  Bell Aliant Labrador: Health and Community Services;  Bennett Restaurants Advanced Education and Skills; Innovation,  Bishop Jones Memorial Hostel Business and Rural Development; Provincial  Cal LeGrow Insurance Government Programs; Voluntary and Nonprofit  Central Health Secretariat  College of the North Atlantic  Government of Canada: ACOA; Human  Community Foundation Newfoundland and Labrador Resources and Skills Development Canada;  East Coast Mortgage Youth Employment Strategy; Industry  Eastern Health Canada; Canada Revenue Agency  Fraserside Community Services Co-op  TD Financial - Social Enterprise and  Hareesh Pillai Development Innovations  Heart and Stroke Foundation Lynn Green  J. W. McConnell Family Foundation   Memorial University – ANVIL  City of St. John’s  Ray Smallwood United Way of NL   ReMax Realty Specialists  VOCM Cares Foundation  Roger Crosbie  Community Youth Network  Penelope Rowe  Mount Saint Vincent University / SSHRC  Ellsworth Group  Newfoundland and Labrador Housing  The Cooperators  Centre for Voluntary Sector Research  The Murphy Centre Development (through CRA)  Verafin Inc. 25 Funders, Contributors, Donors

 Simmonds & Partners Defence  Marlayne Janes  Recreation NL  Crotty Auto Service  Greg Malone  Charm Diamond Centre  Ron Hynes  Trevor Morris  Pete Soucy  Bethany Pretty  Daniel Benoit  Andy Samuelson  Focal Point Gallery and Printing  Dynamis Health Centre  Triple E Painters  John Franklin  Paul Dicks  Ruth MacDonald  Wayne Bartlett Gallery  NL Liquor Corporation  Tom Osbourne  Ella Mullins  Beachy Cove Café  Rueben Buckle  Michelle Wall  Service Master Clean

26 Engaging People

Leadership Team Paul Shelley, Chair Donna O’Brien Bradley George Claude Sullivan Dawn Gallant Dr. David Allison YES! Committee Heather Hickman Angela Crockwell Network for Melodie Kelly Ellie Jones Vibrant Penelope Rowe Penelope Rowe Neighbourhoods Patricia Meaney Lilly Lush Charlene Taylor Ron Ellsworth Elinor McDonald Cynthia Slaney Patsy Whitten Patsy Whitten Elinor McDonald Amanda Morgan Gardner Heather Hickman Hannaford David Bandfield Karen Moores Susan Murray Reg MacDonald Robin Murphy Sandra Quinlan Peggy Matchim Jennifer McGraht Jennifer Langmeade Ruth MacDonald

27 Engaging People

Volunteer Week 2011 Committee Take It Without A Grain of Salt CSC Volunteers Mary Walsh, Honourary Chair 2011 Advisory Committee Michael Devine Bernard Davis (Chair) Ron Day Barbara Barry Jackie Dolomont (Vice Chair) David Furlong Libby Crawford Jan Lilly (Past Chair) Joan Butler Anne Marie Freake Cheque It Out Deborah Capps Annette Drake Advisory Leigh Thorne Brock Ballard Committee Jane Aucoin Carol Myles Daphne Ledrew Daniel Miller Brenda Kitchen David Hogan Keith Minaker Melanie Stokes Eileen Bartlett Patricia Morrissey Susan Rideout Leon Mills Jeff Tucker Maureen Leat Kim Kelly MONEY Advisory Carol Ann Smith Krisy Kenny Committee Raelene Goosney Lorraine Davis David Boyde Lesley Burgess Matt Higdon Al Antle Deborah Guillemette Travis Perry Marilyn Miller Trudy Marshall Bruce Van Vliet Penelope Rowe Nancy Snedden Don McKay Carol Anne Ryan Sandra Patterson Charline Daley Louise Woodfine Caroline Vaughan Barbara Roebothan Lori Johnson Karen Moores Ed Walsh

28 Engaging People

Voluntary Clusters Pilot Project Committees Clusters Cabot Loop Clusters Leadership Team Advisory Committee Albert Dober Cyndi Baker Charles Hollett Janet Fisher Con Fitzpatrick Betty Fitzgerald Elroy Grandy Jim Miller Cabot Loop Clusters Everett Farwell John Norman Volunteer Week Gord Brockerville Jackie Penney Planning Kevin Lundrigan Edith Samson Committee Kimberly Armstrong Diane Thorpe Edith Samson Mike Graham Shirley Woodward Diane Thorpe Ruby Hoskins Janet Fisher Russ Murphy Cyndi Baker Sharon Snook Cabot Loop Clusters Betty Fitzgerald Peer Learning Leaders Janet Fisher Mary Batterton Burin Peninsula 2011 Volunteer Cyndi Baker Jim Miller Reception Planning Committee Diane Thorpe Jackie Penney Con Fitzpatrick Edith Samson Elroy Grandy Everett Farwell Jackie Penney Jeanette Murphy Janet Fisher Kelly Banfield Jim Miller Kevin Lundrigan Kimberley Armstrong 29 Communities We Have Touched Throughout The Province

Anchor Point Cartwright Fogo King's Cove St. Mary's Arnold’s Cove Catalina Forresters Point King's Point New World Island Princeton St. Stephen’s Aspen Cove Cavendish Fortune Kippens Newman’s Cove Stephenville Avondale Champney’s West Frenchman's Cove Newtown Red Bay Stephenville Crossing Badger's Quay Gambo Newville Red Cliffe Stoneville Baie Verte Gander Norman's Cove-Long Summerford Bay Bulls Channel-Port aux Garnish L'Anse au Loop Cove Summerside Basques Glovers Harbour Lawn Norris Arm Robert's Arm Summerville Glovertown Leading Tickles Rocky Harbour Sunnyside Clarenville Goulds Lewins Cove North River Terranceville Beaches Codroy Old Bonaventure Rose Blanche - Tickle Cove Bell Island Colliers Grand Falls - Windsor Little Bay, Notre Open Hall Harbour le Cou Torbay Come-By-Chance Greenspond Dame Bay Paradise Tors Cove Benoit's Cove Comfort Cove- Hampden Little Bay, Placentia Parker's Cove Savage Cove Newstead Hant's Harbour Bay Pasadena Seal Cove, Fortune Trinity Bishops Falls Conception Bay South Happy Valley - Goose Little Catalina Peterview Bay Triton Black Duck Cove Bay Little St. Lawrence Petty Harbour - Seldom Trout River Boat Harbour Conche Long Cove Maddox Cove Shoal Cove East Trouty Bonavista Cormack Lourdes Pilley's Island Shoe Cove, Notre Harbour Main-Chapel Lumsden Pinware Dame Bay Branch Cove-Lakeview Placentia Smith's Harbour Valleyfield Brighton Harbour Mille Margaree Plate Cove East South Brook Victoria Cox's Cove Hare Bay Plate Cove West Southeast Bight Wabana Brookfield Creston South Hawke's Bay Meadows Plate Cove West Wabush Buchans Heart's Content Menihek Plum Point Spaniard's Bay Wareham Burgeo Daniel's Harbour Heart's Delight- Miawpuket Spillar’s Cove Wesleyville Burin Deer Lake Islington Middle Arm Springdale Western Bay Burin Bay Arm Dover Hermitage St. Alban's Whiteway Burlington Dunville Hillview Millertown St. Anthony Wing's Point Burnt Cove Eastport Holyrood Milltown Port de Grave St. Barbe Burnt Islands Elliston Indian Bay Ming's Bight St. Bernard's Woody Point Campbellton Embree Mount Moriah Port Rexton St. Bride's York Harbour Cape Freels North Englee Jackson's Arm Port Union St. George's Cape Race Joe Batt's Arm Natuashish Cove - St. St. John's Cape St. George Keels New Bonaventure Philip's St. Lawrence Carbonear Flower's Cove Kilbride New Harbour St. Lunaire-Griquet 30

Community Sector Council Newfoundland and Labrador 32nd Annual General Meeting Thursday, May 10, 2012

NOMINATING COMMITTEE REPORT Submitted by Fay Matthews On behalf of the Nominating Committee

I take pleasure in bringing forward this report for the election of Directors on behalf of the Nominating Committee comprising Libby Crawford, Barbara Barry, Penelope Rowe, and myself.

A decision has been reached this year to move toward a more streamlined Board and to reduce the number of members. CSC will continue to engage others directly in our work through committees such as the Vibrant Communities Leadership Team and the Community Sector Working Committee.

The following members have one year left in their two year term:

Barbara Barry ...... Owner of A Step Ahead Event Planning and Marketing; an Atlantic event planning and marketing company located in St. John's, NL. An active, life-long volunteer, whose experiences include Community Sector Council, board member since 2002, and seven years as an elected school board member. Carman Carroll ...... President of Carroll & Associates Inc., an information management consulting company; Provincial Archivist of Nova Scotia (1986-1997); and, member of the Canadian Cultural Property Export Review Board (1992-1998. President of the Rotary Club of St. John’s Northwest 2011-12. Libby Crawford ...... Retired civil servant, former Director of Community Relations, Department of Health and Community Services (liaised with the various volunteer and community groups dealing with the department). A Board Member of the College of Licensed Practical Nurses and St. Patrick's Mercy Home. Lynn Green ...... President, Learning Disabilities Association of Newfoundland and Labrador; Chair of Learning Disability Association of Canada (LDAC); National Fundraising Chair of LDAC; Provincial Advisory Council on Persons with Disabilities; Vice Chair College of North Atlantic Advisory Committee for Learners with Disabilities. Jim Hickey ...... Investment Retirement Planner, RBC Financial Group; Secretary, Terrenceville Boaters Association; Past Director, East Development Association. Don Hutchens ...... President, Salmonid Council of Newfoundland and Labrador; Past President, Aliant Telecom Pioneers (Chapter 105); Chair of Board, Emergency Alert Foundation; former President and CEO, Newtech Instruments. John Morris ...... Retired in 2007 after 30 years with the federal government, serving in ACOA's regional headquarters where he focused on small business lending, regional economic development, community adjustment and the not for profit sector. Kerry Murray ...... Director of Economic and Social Policy - Newfoundland and Labrador Federation of Labour; member of the Avalon Regional Council and Provincial Council of the Rural Secretariat; former director of the Northeast Avalon Regional Economic Development Board and the Economic Developers Association of Canada (EDAC); alumnus of the 2008 Governor General's Canadian Leadership Conference. Marilyn Thompson ...... Vice President, Human Resources Eastern Health. Formerly, Director, Policy Capacity, Cabinet Secretariat, Government of Newfoundland and Labrador and former President, St. John’s Board of Trade. Ed Walsh ...... Former Chair and CEO, Newfoundland and Labrador Public Service Commission. He was Founding Chair of the Board, Real Time Cancer (now, Young Adult Cancer Canada).

32nd Annual General Meeting Nominating Committee Report Page 1 of 2 Community Sector Council Newfoundland and Labrador 32nd Annual General Meeting Thursday, May 10, 2012

Fay Matthews……………….Recently retired from Civil Service; former Vice President for Community Health Services, Eastern Health; current Chair, Rural Secretariat Regional Council, Bonavista - Clarenville; Past President, NL Public Health Association; local community volunteer.

The following Director is standing for re-election: Joan Butler ...... Senior Instructional Designer, Memorial University’s Distance Education, Learning and Teaching Support (DELTS); Director, Cabot Community Business Development Corporation, and Credit & Debit Solutions of NL; formerly Economic Development Coordinator, Town of CBS. Joan is a regular columnist with the Telegram.

I am pleased to bring forward one new Director for election:

Jonathan Mahoney ……. Is a chartered accountant and currently Senior Corporate Accountant, Verafin Inc. Jonathan brings a mix of experience in both the private and public sectors. Most recently he has worked with the Dept of Finance in the Professional Services and Internal Audit Division and with Grant Thornton LLP. He is involved in various local sports including golf and softball and has volunteered with the Janeway Telethon.

Submitted by Fay Matthews

On behalf of the Nominating Committee

32nd Annual General Meeting Nominating Committee Report Page 2 of 2