Whickham View l City Centre l Freeman Hospital 38 via Whickham View, Fergusons Lane, Village, Fox and Hounds Lane, Pease Avenue, West Road, Westgate Road, Grainger Street, Market Street (West), Pilgrim Street, New Bridge Street West, John Dobson Street, St. Marys Place, Sandyford Road, Road, Benton Bank, Stephenson Road, Newton Road, Freeman Road; journeys to Four Lane Ends continue via Freeman Road, Benton Park Road, Four Lane Ends Metro. MONDAY TO FRIDAY A B C Service number 38A 38A 38A 38 38 38 38 38 38 38 38 38 NOTES: Whickham View, Terminus 0430 0507 0547 0605 0631 0651 0702 0712 0722 0732 0742 0757 A This trip commences opp Cowgate Shops at 0425, Benwell Village, Pease Avenue 0434 0511 0551 0610 0635 0655 0707 0717 0727 0737 0747 0802 General Hospital 0439 0516 0556 0616 0642 0702 0714 0724 0734 0744 0754 0809 and runs via Stamfordham Road and Silver Lonnen. Central Station, Westgate Rd 0444 0521 0601 0622 0649 0709 0721 0731 0741 0751 0801 0816 B This trip commences from Chapel House at 0459, John Dobson Street - - 0606 0627 0656 0717 0731 0741 0751 0801 0811 0826 and terminates Pilgrim Street at 0524. Jesmond, Archbold Terrace - - 0608 0630 0659 0720 0735 0745 0755 0805 0815 0830 Corner House - - 0613 0635 0704 0726 0741 0751 0801 0811 0821 0836 C This trip commences from Chapel House at 0539. Freeman Hospital - - 0618 0640 0709 0731 0746 0756 0806 0816 0826 0841

Service number 38 38 38 38 38 38 38 38 38 38 Whickham View, Terminus 0812 1752 1808 1825 1840 1856 16 36 56 2256 Now there’s

t

Benwell Village, Pease Avenue 0817 1757 1813 1830 1845 1901 21 41 01 2301 l y a * o i more ways to pay!

r t General Hospital 0824 t 1804 1820 1836 1851 1906 26 46 06 2306

0 s e n l p i n v ) 1

u ) i Central Station, Westgate Rd 0831 1811 1827 1842 1857 1912 32 52 12 t 2312 ) contactless

) u e

n y s m r n n

John Dobson Street 0841 1821 1837 1849 1904 1917 37 57 17 u 2317 n e i e e - smart - mobile... 0 v h Jesmond, Archbold Terrace 0845 1825 1841 1852 1907 1920 h 40 00 20 2320 m t t e Corner House 0851 1831 1847 1857 1912 1925 2 45 05 25 2325 and cash too! Freeman Hospital 0856 1836 1852 1902 1917 1930 50 10 30 2330

SATURDAY Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 y

Whickham View, Terminus 0435 0515 0535 0555 0615 0635 0655 0715 0735 0755 0815 0833 0848 0903 0918 0933 0948 1002 1012 a d i

Benwell Village, Pease Avenue 0439 0519 0539 0559 0619 0639 0659 0719 0739 0759 0820 0838 0853 0908 0923 0938 0953 1007 1017 r F General Hospital 0444 0524 0544 0604 0624 0644 0704 0724 0744 0804 0825 0843 0858 0913 0928 0943 0958 1013 1024 o t

Central Station, Westgate Rd 0450 0530 0550 0610 0630 0650 0710 0730 0750 0810 0831 0849 0904 0919 0934 0949 1004 1019 1031 y a

John Dobson Street - 0535 0555 0615 0635 0655 0715 0735 0755 0815 0836 0854 0909 0924 0939 0954 1009 1027 1041 d n

Jesmond, Archbold Terrace - 0538 0558 0618 0638 0658 0718 0738 0758 0818 0839 0857 0912 0927 0942 0957 1012 1030 1045 o M Corner House - 0543 0603 0623 0643 0703 0723 0743 0803 0823 0844 0902 0917 0932 0947 1002 1017 1035 1051 s a

Freeman Hospital - 0548 0608 0628 0648 0708 0728 0748 0808 0828 0849 0907 0922 0937 0952 1007 1022 1040 1056 n

Four Lane Ends Metro - 0553 0613 0633 0653 0713 0733 0753 0813 ------e h t

SUNDAY Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 Whickham View, Terminus 0605 0635 0705 0735 0805 0835 0905 0935 0956 16 36 56 2236 2255 disability helpdesk Benwell Village, Pease Avenue 0609 0639 0709 0739 0809 0839 0909 0939 1001 21 41 01 2241 2300 Monday to Friday

t y General Hospital 0614 0644 0714 0744 0814 0844 0914 0944 1006 a 26 46 06 2246 2305 9:00am to 4:30pm

r s e

Central Station, Westgate Rd 0620 0650 0720 0750 0820 0850 0920 0950 1012 32 52 12 l 2252 2311 Call: 0191 566 0248 i n v i t e

John Dobson Street 0625 0655 0725 0755 0825 0855 0925 0955 1017 37 57 17 2257 - n (TypeTalk enabled) m n u

Jesmond, Archbold Terrace 0628 0658 0728 0758 0828 0858 0928 0958 1020 e 40 00 20 2300 - Fax: 0191 566 0230 0 h

Corner House 0633 0703 0733 0803 0833 0903 0933 1003 1025 t 45 05 25 2305 - 2 Email: northeast.enquiries Freeman Hospital 0638 0708 0738 0808 0838 0908 0938 1008 1030 50 10 30 2310 - @stagecoachbus.com Four Lane Ends Metro 0643 0713 0743 0813 0843 0913 0943 1013 ------NOTES: * During Monday to Fridays, the 1612 trip from Whickham View runs 5 minutes later, and the 1622 trip does not run To assist reliability throughout the route, during Schoolday afternoon peak times some eastbound buses may run up to 5 minutes earlier between Whickham View and Pease Avenue. At Freeman Hospital, most terminating journeys serve the bus stops beside Paddy Freeman Park and also on the east side of Freeman Road. Please ask your driver for more details. Freeman Hospital l City Centre l Whickham View 38 Journeys from Four Lane Ends via Four Lane Ends Metro, Benton Park Road, Freeman Road; then all journeys via Freeman Road, Newton Road, Stephenson Road, Benton Bank, Jesmond Road, Sandyford Road, St. Marys Place, John Dobson Street, New Bridge Street West, Pilgrim Street, Market Street (West), Grainger Street, Westgate Road, Neville Street, Westmorland Road, Blenheim Street, Westgate Road, West Road, Pease Avenue, Fox and Hounds Lane, Benwell Village, Fergusons Lane, Whickham View. MONDAY TO FRIDAY

Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 Freeman Hospital 0615 0642 0655 0705 0715 0725 0735 0750 0800 0810 0825 0835 0850 0905 1745

Corner House 0620 0647 0700 0710 0720 0730 0740 0755 0805 0815 0830 0840 0855 0910 1750 l * o i t t

Jesmond, Archbold Terrace 0625 0652 0705 0715 0726 0736 0746 0801 0811 0821 0836 0846 0901 0916 0 1756 n p 1 u

u John Dobson Street 0627 0654 0707 0717 0729 0739 0749 0804 0814 0824 0839 0849 0904 0919 1759

y s r n

Central Station 0634 0701 0713 0724 0739 0754 0804 0814 0824 0834 0849 0859 0914 0927 n 1807 e i e v h m

General Hospital 0641 0708 0720 0732 0747 0802 0812 0822 0832 0842 0857 0907 0922 0935 t 1815 e Benwell Village, Pease Avenue 0646 0713 0725 0737 0752 0807 0817 0827 0837 0847 0902 0912 0927 0940 1820 Whickham View, Terminus 0652 0720 0732 0744 0759 0814 0824 0834 0844 0854 0909 0919 0934 0947 1827 D E Service number 38 38 38 38 38 38 38 38 38 38 Freeman Hospital 1759 1813 1825 1839 59 19 39 2239 2251 2310 Changes to Services 38 and 38A

Corner House 1804 1818 1830 1844 04 24 44 2244 2256 2315 t from Monday 25 March 2019 y a

Jesmond, Archbold Terrace 1810 1823 1835 1849 r 09 29 49 2249 2301 - s e l i n v To assist reliability, there are some timing i John Dobson Street 1812 1825 1837 1851 11 31 51 t 2251 2303 - e

n m n Central Station 1820 1832 1844 1858 18 38 58 u 2258 2310 - revisions. Early morning Service 38A trips are e 0

General Hospital 1828 1838 1850 1904 h 24 44 04 2304 2316 -

t revised to operate up to 5 minutes earlier. Benwell Village, Pease Avenue 1833 1843 1855 1909 2 29 49 09 2309 2321 - Whickham View, Terminus 1838 1847 1859 1913 33 53 13 2313 2325 -

SATURDAY Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38

Four Lane Ends Metro - 0555 0615 0635 0655 0715 0735 - 0804 0819 ------y a d i

Freeman Hospital - 0600 0620 0640 0700 0720 0740 0755 0810 0825 0840 0855 0910 0925 0937 0949 1001 1013 1025 1035 r F Corner House - 0605 0625 0645 0705 0725 0745 0800 0815 0830 0845 0900 0915 0930 0942 0954 1006 1018 1030 1040 o t Jesmond, Archbold Terrace - 0610 0630 0650 0710 0730 0750 0805 0820 0835 0850 0905 0920 0935 0947 0959 1011 1023 1035 1046 y a

John Dobson Street - 0612 0632 0652 0712 0732 0752 0807 0822 0837 0852 0907 0922 0937 0949 1001 1013 1025 1037 1049 d n

Central Station 0456 0618 0638 0658 0718 0738 0758 0813 0828 0843 0858 0913 0928 0943 0955 1007 1019 1031 1043 1057 o M General Hospital 0502 0624 0644 0704 0724 0744 0804 0819 0834 0849 0904 0919 0934 0949 1002 1014 1026 1038 1050 1105 s a Benwell Village, Pease Avenue 0507 0629 0649 0709 0729 0749 0809 0824 0839 0854 0909 0924 0939 0954 1007 1019 1031 1043 1055 1110 n

Whickham View, Terminus 0511 0633 0653 0713 0733 0753 0813 0830 0845 0900 0915 0930 0945 1000 1014 1026 1038 1050 1102 1117 e h t

SUNDAY Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 Four Lane Ends Metro 0645 0715 0745 0815 0845 0915 0945 1013 ------Turn up Freeman Hospital 0650 0720 0750 0820 0850 0920 0950 1019 1039 59 19 39 2239 2250 2310 and Go..

t y Corner House 0655 0725 0755 0825 0855 0925 0955 1024 1044 a 04 24 44 2244 2255 2315

r s e

Jesmond, Archbold Terrace 0700 0730 0800 0830 0900 0930 1000 1029 1049 09 29 49 l 2249 - - Service 38 runs i n v i t e

John Dobson Street 0702 0732 0802 0832 0902 0932 1002 1031 1051 11 31 51 n 2251 - -

m every mins n u 10

Central Station 0708 0738 0808 0838 0908 0938 1008 1038 1058 e 18 38 58 2258 - - 0 h

t So just Turn Up

General Hospital 0714 0744 0814 0844 0914 0944 1014 1044 1104 2 24 44 04 2304 - - Benwell Village, Pease Avenue 0719 0749 0819 0849 0919 0949 1019 1049 1109 29 49 09 2309 - - ... & Go !! Whickham View, Terminus 0723 0753 0823 0853 0923 0953 1023 1053 1113 33 53 13 2313 - -

NOTES: * During Monday to Fridays, the 1625 trip from Freeman Hospital runs 5 minutes later, and the 1635 trip does not run D During Saturdays, this journey commences from BT Call Centre at 1821. E During Monday to Fridays, the 2019 and 2119 journeys at Freeman Hospital commence from Quorum Business Park (Main Gate) at 2010 and 2116, and serve BT Call Centre at 2012 and 2118 respectively. These journeys then run 3 minutes later throughout, arriving Whickham View at 2056 and 2156. To assist reliability throughout the route, during Schoolday afternoon peak times some westbound buses may run up to 3 minutes earlier between Freeman Hospital and Corner House.

What to do if things go wrong We do our best to meet your expectations, but occasionally things go wrong. If you feel we have failed you in some way please tell us about it: Operations Manager, Stagecoach in Newcastle, Shields Road, , , NE6 2BZ. Tel: (0191) 566 0231 @StagecoachNE If you’re unhappy with our response, this is the independent body that will review complaints: The Bus Appeals Body, Tel: 0300 111 0001

All journeys on Service 38 are operated by easy ACCESS vehicles. These buses have a special kneeling facility to lower the entrance step. Inside there's a flat floor at the front with a special buggy parking area, and space for a wheelchair. For travel information contact Traveline on For more details on easy ACCESS vehicles, 0871 200 22 33 please visit www.stagecoachbus.com Calls cost 12p per minute plus your phone company's access charge A frequent service operates during the main daytime period, Monday to Saturday; extra journeys may operate and times may vary. All tickets are issued subject to the Company’s Conditions of Carriage and Passenger Regulations. Leaflet N/38/28 (25.03.19) The paper used to print this leaflet comes from well-managed forests, independently certified in accordance with the rules of the Forest Stewardship Council (FSC)