BULK RATE U.S. POSTAGE P A I D TECUMSEH, OK PERMIT NO. 5

Issue 86 STARFLEET: The International Star Trek Fan Association Apr/May 1998

Preparing for the Real World

The crew of the USS TRISTAR CMDRs Donna Everence & Eric out of Knoxville Tennesee recently Mixon, ENSs Erin Newby, Susan trained in life saving techniques . Fritts, Don Everence, & Melissa The crew took 3 separate courses. Nicely, PO-2s Char Peschke & Anna American Heart Association Health Lowe. care Provider CPR, American Red Instructors for the classes were: Cross Standard First Aid, and Ameri- CPR: Cpt Robin Walker, LT Charles can Red Cross Preventing Disesase Via, Ens Nancy Via Transmission. Due to the numerous First Aid: LT Charles Via, PDT: Lt events we attend and participate in , Charles Via, Ens Nancy Via. This picture was taken at the Tanagra’s commissioning party at Baggio’s Italian Restaurant in the crew decided that this training Wheaton, MD on March 28, 1998. The little girl in the picture is Courtney Friesen, daughter of would be a benefit to not only our us, If any ship needs information on Commodore Dan Friesen and FCapt. Donna Friesen. but also to the people we come in con- how to get these classes set up contact Dan Friesen is CMO aboard the Tanagra and Donna Friesen serves as Chief of Operations. tact with.The courses took 2 full Sat- me by my EMAIL sites: urdays to complete.We plan on hav- [email protected], or ing at least one class per year for re- [email protected]. USS Tanagra fresher or New members. Crew members that participated in LT Charles Via training were: FCPT Karen Hawkins, Safety Officer Sets Sail USS TRISTAR -Cmdr Dixie Lance and Comm Jesse Smith Wheaton, MD 9803.29 –

As guests arrived in the Washington DC suburb of Wheaton, MD, they were greeted by a beautiful spring day which was the perfect lead in to the last flight of the Shuttle Tanagra. That evening, she was officially commissioned the USS Tanagra, NCC 20023 as crew guests from fifteen ships spanning two regions crowded a local Lt. Charles Via and Ens Nancy Via demonstrating Wheaton restaurant. Among the Starfleet dignitaries were representatives from Ens’s Erin Newby, Susan Fritts, Cmdr’s Donna two man adult CPR & using a pocket mask the Region Seven Staff, the Executive Committee and the Fleet Admiral him- Everence, Eric Mixon, practicing adult choking self. The crew was also honored by the attendance of members of a few of the procedures area’s independent organizations. The festivities got underway at dinner as partygoers chose from assorted meals of chicken, prime rib and vegetarian pasta. During the course of the dinner, the Fleet Admiral noticed that the Tanagra’s programs had inadvertantly impressed the room by not only introducing the head table but by naming all 54 attendees of the party. FAdm Michael D. Smith followed by wishing the Tanagra crew well, and noted that he thinks the shuttle was the most brass laden in history.

Cont Page 5 Page 2 • Communiqué • Apr/May, 1998 • Number 86 Contents STARFLEET

1 USS Tristar Prepares for The Real World Correspondence Chapters USS Tanagra Commissioning Commander Vice Commander Mark Vinson 2-3 Starfleet Directory 1047 Cottonwood Trail 4 From the Top Commander, Starfleet Vice Commander, Starfleet Benbrook, TX 76126 Bennu Captain Graduates Michael D Smith Charles Freas [email protected] IRS Update 200 Hiawatha Blvd. PO Box 8942 5 Second Thoughts Oakland, NJ 07436-3643 Amarillo, TX 79114-8942 Technical Services 6 CompOps [email protected] [email protected] Alex Rosenzweig Wanted: Crews for Starships 980 Linwood Place 7 OCP Chief of Staff Chief of Staff N. Brunswick, NJ 08902-2267 VAS Graduate Profile: Kari McKenzie Tony Rowley Donna Friesen [email protected] 8 Communications: Net Services PO Box 272 12037 Viers Mill Road, #301 USS Valkyrie Report for 5/98 Upper Darby, PA 19082 Wheaton, Maryland 20906 Advanced Starship Design 9 Customer Service in Starfleet [email protected] [email protected] Bureau 10 Academy News Michael Dugas Dean's List Internal Auditor International Charities 2627 Keewahdin Road 11 Starfleet Academy Application Howard Cronson Amy Alexander Ft. Gratiot, MI 48059-3520 12 Chapter Summaries PO Box 990056 10280 Wanzer Hill Rd [email protected] 13 Communications Division - Chief Boston, MA 02199 Mechanicsville, VA 23116 14 ShOC [email protected] Exsisting Fan Club Program 15 Fleet By The Numbers Stampede Program Dennis Rayburn 16 Region Twelve Summit Treasurer Lynn Evans PO Box 1515 17 Region One Summit Marlene Miller PO Box 4201 Paris, TN 38242 ...Amazing Stories... 461 Harmony Lane Richmond, VA 23220-4201 [email protected] AnotherUniverse.com Campbell, OH 44405 18 Talaxian Trade Show [email protected] Overseas Coupon Project Chapter Assistance Program 19 Region IV Bowl-a-thon Becky Thane Marlon Ragsdale 20 Marketing 101: Effective Advertising Inspector General PO Box 8440 6900 Woodstream Drive 21 NASA: Contest to Name Observatory Robert Westfall Waco, TX 76714-8440 Charlotte, NC 28210 Christopher Plummer in ST Klingon: Academy 13214 West 62nd Terrace [email protected] 22 Stellar Visions Update Box 138 Chocolate Officer 23 Starfleet Quartermaster Order Form Shawnee, KS 66216 Louis Lance Online Operations 24 Starfleet Quartermaster Pictures [email protected] 11605 Newport Mill Road (Online MSRs) Starfleet Headquarters '98 Patch Wheaton, MD 20902 Dave McCabe Personnel & Promotions 2 Saint Teresa Drive Director Operations Charleston, SC 29407 The Communiqué is a production of the Michael Malotte [email protected] Communications Department for Starfleet: The International Star 528 Ottawa Trek Fan Association. It is intended as a newsletter for membership Leavenworth, Kansas 66048 Chief of Operations Staff Assistant (Chapter use. Starfleet holds no claims to any trademarks or copyrights held [email protected] by Paramount, a Viacom company. Tom Monaghan Summaries) 1341 Maplewood Avenue J. C. Cohen Awards Department Production Team ([email protected]): Norfolk, VA 23503 108 Ferris Place Steve Strasser [email protected] Ithaca, NY 14850 Gordon Goldberg, Chief of Communications 2323 N Woodlawn #310 [email protected] Wendy Fillmore, Vice Chief of Communications Wichita, KS 67220 Vice Chief (Postal MSRs) Mike Shappe, News editor [email protected] Les Rickard Staff Assistant to the Chief Kris Harah,Features Editor PO Box 22 Donna Monaghan Recruiting Services Lexington, NC 27293-0022 1341 Maplewood Avenue Mail may be sent to: Ron Fell [email protected] Norfolk, VA 23503 STARFLEET Communiqué 331-D W. Main St. 72 Dickens Road Lexington, SC 29072 Vice Chief (Email MSRs) Communications North Brunswick, NJ 08902, USA [email protected] Matt Myers 3419 Pleasant Ridge Road Chief of Communications Constitutional Committee State Road, NC 28676 Remember these Submission Deadlines! Gordon Goldberg Coordinator [email protected] June/July Issue #87: May 30th Kurt Roithinger 330 Haven Ave, 3C New York, NY 10033 August/September Issue #88: July 15th 1209 SE 89th Armed Services Program [email protected] Portland, OR 97216 Barbara Paul [email protected] 110 Napier Ave Vice Chief, Communiqué & Warner Robins, GA 31093 Stellar Visions Command Status Report [email protected] OR Wendy Fillmore Robbie Lewis [email protected] PO Box 21973 72 Dickens Road http://www.sfi.org Canton, OH 44701-1973 No.Brunswick, NJ 08902 [email protected] [email protected] [email protected] [email protected] Number 86 • Apr/May, 1998 • Communiqué • Page 3 DIRECTORY

Officer Training School College of Medicine Region Four Vice Chief, Net Services Marines Kim Lerman Allyson Dyar Peg Pellerin Kevin West RFD #3, Box 5460 PO Box 1418 PO Box 554 PO Box 941 Commandant, STARFLEET Fair Oaks, CA 95628 Kirkland, WA 98083-0941 Winslow, ME 04901 Colonial Heights, VA 23834 Marine Corps [email protected] [email protected] [email protected] [email protected] Jeremy Trent 2203 North Monroe #2 Officer Training School Security School (SFASS) Region Five Office of Web Consultants Stillwater, OK 74075 Kurt Roithinger Ed Nowlin Leanne Jackson FCAPT Greg Staylor [email protected] Unit 2, 10 Lynette Ave P.O. Box 9796 1209 SE 89th 2651 Kenco Ave Portland, OR 97216 Redding, CA 96002-1410 Hectorsville, SA 5073 Chesapeake, VA 23321-9796 Deputy Commandant, Australia [email protected] [email protected] [email protected] STARFLEET Marine Corps Kevin Burke Shuttle Operations Officer Command College College of Starship Operations Region Six 20 Scitico St. Carolyn Donner James W. Lee David Kloempken Enfield, CT 06082 PO Box 158 214 Jamestown Drive 5636 Sheridan Ave S. Chief of Shuttle Operations [email protected] Hamersville, OH 45130 Spring Lake, NC 28390 Minneapolis, MN 55410 Dennis Gray [email protected] [email protected] [email protected] 3014 Kromer Avenue Commanding Officer, Everett WA 98201 Forces Command Flag Officer School College of Survival Studies Region Seven Glenn Smith Helen Pawlowski Carol Thompson Bob Vosseller Sr. Vice Chief of Shuttle PO Box 904 PO Box 22225 PO Box 135 202 8th Ave Operations Hooks, TX 75561 St. Louis, MO 63116-2225 Ester, AK 99725 Ortley Beach, NJ 08751 Denine Malotte [email protected] [email protected] [email protected] 528 Ottawa Cadet School Leavenworth, KS 66048 Commanding Officer, Ben Redding College of Trade & Commerce* Region Nine [email protected] Support Command 2917 Heritage Way Tammy Willcox Jens Schaefer MSR: [email protected] Suzanne Davis Sevierville, TN 37876 5391 Marlfield Dr. Paul-Schneider-Str. 1 1752 North Salina [email protected] Norfolk, VA 23502 56076 Koblenz, Germany Vice Chief of Shuttle Wichita, KS 67203 [email protected] [email protected] Operations [email protected] College of Chap. Development Tom Rutledge Michelle DuBose Vulcan Academy of Science Region Ten 9805 NE 116 St., Ste. 7105 Commanding Officer, 7302 Corporate Drive, #1906 Marlene Miller Paul M Reid Kirkland, WA 98034 Training Command Houston, TX 77036 461 Harmony Lane 1050 Beverley Place Matt Kelley [email protected] Campbell, OH 44405 Victoria, BS V8S 3Z8, Canada Staff Assistant 2207A Weathered Rock [email protected] [email protected] William Bassett Jefferson City, MO 65101 College of Communications 2652 W Hampden Ave [email protected] (Currently Closed) Marine College & Post Region Eleven Englewood, CO 80110 Graduate School Jennifer Yates [email protected] Sergeant Major, College of Computer History (under development) PO Box 103 STARFLEET Marines Sharon Ann Campbell Harbord, NSW 2096 Computer Scott Grant 720 218th Ave NE Regional Australia 103-A Susan Drive Operations Redmond, WA 98053 [email protected] Summerville, SC 29485 [email protected] Coordinators [email protected] Region Twelve Chief of Computer School of Engineering Region One Michael Malotte Operations Brian Dougherty Linda Smith 528 Ottawa Jesse Smith 5630 Pershing Apt #32 151 Regal Oaks Way Leavenworth, Kansas 66048 Rangers 5126 Niagra Place St. Louis, MO 63112-1759 Amherst, VA 24521-3306 [email protected] College Park, MD 20740 [email protected] [email protected] [email protected] Region Thirteen M.L. Murphy-Tompkins College of Federation Studies Region Two Richard Smith 1317 S.W. 83rd Vice Chief-Membership Donna Tucker Kelly Hilliard 49997 Downing Ct. OKC, OK. 73159 Services 7066 Goodner Mountain Rd 1115 McGill Park Ave Shelby, MI 48315 www.telepath.com/walker Greg Trotter Pinson, AL 35126 Atlanta, GA 30312 [email protected] 528 Ottawa [email protected] [email protected] Leavenworth,Kansas 66048 Region Fifteen [email protected] College of History Region Three Joe Ruttar George K Clark, Jr. Brad Pense 22 Marine Ave Starfleet Academy 8100 Lichen Drive PO Box 794604 Clinton, CT 06413 Citrus Heights, CA 95621 Dallas, TX 75379 [email protected] regioncoordinator@ Commandant region3.com Mandi Herrman College of Language Studies 9908 Berrywood Drive Sherry Anne Newell Ladson, SC 29456 5 NW 40th [email protected] Lawton, OK 95621 Page 4 • Communiqué • Apr/May, 1998 • Number 86 From the Top FLEET ADMIRAL MICHAEL D. SMITH, COMMANDER, STARFLEET

Greetings, STARFLEET. to do it better each and every time we be sure to let you know as soon as we to do that. put on our STARFLEET hats and do find out anything. I’d like to take a I hope all is well as we move work for the organization. We hope moment while talking about this sub- I touched upon this in a recent CSR through the spring season. I’d like to you’ve seen this progress during the ject to thank Wade and Missy Larkin article but I wanted to go over it again take the time to thank Regions 1, 3, past months. for allowing me to use the spare bed- here as well, for the general member- and 12 for their hospitality during the room in their new home while I trav- ship to read. Over the 1997 Holiday recent weeks as I’ve attended the Sum- I can’t thank the members of my eled home from Region 12 Summit. I Season, I received many, many holi- mits there again this year. Attending team and their staffs enough for the drove back via Tennessee to make a day greeting cards, and thanks to those the Summits is always a pleasure for hard work and effort that they have all day trip across to Burnsville, NC to of you who took the time to send them me, as I get to not only renew old put in, and look forward to continuing secure the affidavit that we were hav- in. I appreciate the spirit and intent of friendships but also meet and make to put into STARFLEET. We all work ing problems securing from former the person who sent their chapter’s new ones too. It’s always good to see the many long hours that we do each Fleet Admiral Jeannette Maddox. holiday greetings certified mail, return the spirit and enthusiasm that is dis- week because we love this organiza- Wade and Missy graciously offered receipt requested. As some of you may played during these events. It makes tion and we care about the members their home to me, even while they were know, this past year the US Postal Ser- me proud to see this spirit and energy; we serve. still moving into it, and for that I’d like vice instituted Christmas Day delivery proud to know that the same such spirit to say “Thanks” again. for certain types of mail. I’m sure that and energy came from many Of course, many of you will be the poor US Mail delivery individual, STARFLEET members who have able to do meet the leadership of the I know that the past two CQs have who had to deliver a holiday card sent been helping to manage this fine As- organization at the 1998 International been issued late, and for that I’d like CM/RRR on Christmas Day itself, sociation of ours over the past 18 Conference in July, hosted by Region to apologize. I firmly believe in a pub- wasn’t quite as appreciative as I was. months. 3 and held in Lubbock, Texas. I hope lication that is on-time, every time, and Please folks, when you are sending to see many of you there this year. This have been working with the Commu- mail, please only send the most criti- After almost a year and a half I feel IC will be special for several reasons; nications staff to see what can be done cal things via Certified Mail. A holi- that we can safely say that while things the two most important ones being a to get the CQ back on track. To that day card, while nice to receive, cer- aren’t perfect, that we have a damn visit by STARFLEET’s first Fleet end, we have replaced Britt Sloan as tainly isn’t that critical where I need good track record to speak of. Com- Admiral John Bradbury and the long- CQ Editor with Wendy Fillmore, our to sign for it. munication has improved dramati- awaited release of the proposed Fanzine editor. Britt’s real life was cally, Membership processing is func- STARFLEET Constitution. increasingly encroaching on her time That’s really about all I have for tioning on a consistently high percen- to produce the CQ, and we thank her this issue. We here at STARFLEET tile; questions have been answered in In a separate article, you’ll find that for her efforts over the last year. I’m HQ are working hard every day to en- timely fashions, problem issues have we have received written confirmation pleased to note that the Executive sure that the membership gets the been dealt with swiftly and fairly; the of the IRS abatement of the 1995 and Committee, in recognition for her hard maximum enjoyment out of their list goes on. 1996 failure to file Form 990 penal- work and dedication, recently awarded membership with STARFLEET, and ties. This is indeed great news for Britt the rank of Fleet Captain. Re- of course, we are open to suggestions This is not to say that we cannot STARFLEET, and I’d like to thank cently, I was in Region 3 to attend the at any time. find room for improvement, however. Chuck Freas for his hard work in get- Region 3 Summit, and personally se- Our administration constantly reviews ting that done for us. Also, we are cured the CQ data disks from Britt with Thanks for taking the time to read, ourselves in order to find better and currently awaiting word from the IRS the help of Jeff Salamon, who drove and we’ll see you in sixty. more efficient ways to manage our as- regarding out abatement request for the me up to Oklahoma City and back. STARFLEET HQ, signing off. sociation. We are constantly striving 1992 Failure to file penalties, and we’ll Thanks again to Jeff for taking the time Bennu Captain Graduates IRS Update Adm. Chuck Freas has informed to have any monies that we have paid Submitted by Chuck Freas me that the Dallas Exempt Organiza- to the IRS returned to us, with inter- tions office has approved the request On June 4th, 1998, Captain Domi- take this opportunity to express our pride est. nique Desiree Oakley will graduate from in her accomplishments. Dee has been an for abatement of the1995 and 1996 tax Gatliinburg Pittman High School in active member of the USS LeConte and year Failure to File penalties. We will keep you advised. Gatlinburg, Tennessee (Home of the Re- the USS Bennu and has been Region One gion One Summit :). Dominique is com- Summit Coordinator for 3 past summits. In addition, they are forwarding to We hope that college will still allow her Michael D. Smith pleting her high school career in only three us the forms to use to request abate- years and has already secured Scholarships time to continue with her participation in Commander, STARFLEET allowing her to attend Maryville College STARFLEET events and wish her well in ment of the 1992 penalties. Chuck also this fall. The USS Bennu would like to her chosen field of study. feels that we stand a reasonable chance Number 86 • Apr/May, 1998 • Communiqué • Page 5 Second Thoughts ADMIRAL CHARLES FREAS, VICE COMMANDER, STARFLEET

STARFLEET has achieved and is ment. And...we won!! We have re- new Constitution ready by the Inter- What will you be? What will you do? on the eve of so many firsts — our first ceived in writing two letters — writ- national Conference in Lubbock, Are you a force for good? For making use of credit cards for the purchase of ten proof — that the IRS agreed to Texas on the 4th of July, 1998. Fleet’s this world a better place for everyone? memberships; our first written proof waive and abate all penalties based new Independence Day!! Be there to If you are, then STARFLEET is the of a brilliant light at the end of that upon Fleet’s failure to file the manda- see it!! place for you!! If not, then go see Lost long dark IRS tunnel which we have tory Form 990’s for 1995 and beyond. Finally, we’re on the eve of the 21st in Space, ... and think about it. been in so long; our first revised con- That just leaves the penalties from Century. Huh? Well, stay with me I guess we’ve come a long way stitution that takes power away from 1991 and 1992. Thanks to the hard here. Some members of my local ship, from being just another local fan club the Commander, STARFLEET and work of many persons — Mike Smith, the USS Palo Duro, and my wife Mary (the USS Enterprise in Lufkin, Texas puts it into the hands of the members’ Rob Lerman, Gary Decker, Howard and I went to see the new Lost in Space in 1974). Why? Because we try! duly elected representatives, the Re- Cronson, and many many others — we movie last night. What can I say? Because we believe! We’re still hope- gional Coordinators; and not least of are finally in a position to get the pen- Definitely 21st Century special effects! fully reaching for new heights, new all the turning of a new Century. alties for 1991 and 1992 abated. And The Next Gen of F/X, yes. goals, new members. Come, join us! Credit cards! They’re everywhere, the second good news is that we have But the story? Well, it was not Star As author James Van Hise (The Un- and just about everyone uses them. a very good shot at getting them either Trek, that’s for sure! Star Trek is about authorized Trekkers’ Guide) put it so The members wanted to be able to use entirely or partially waived and abated. a hopeful future, boundless energy, well, while some critics have falsely them, and frankly, they well meet the Heck, we may even get some of our freedom from unmet personal needs, accused Star Trek of avoiding current special needs of our International hard-earned money back!! open, free and airy spaces on Earth, a social issues, the truth is that “the en- membership. So, the Smith/Freas A new Constitution. We need it. better life for you, me, and our fami- tire Star Trek family continues to ex- Administration decided to bring Why? To prevent the problems we lies. Lost is Space is not — yet it’s press hope for the future, hope that STARFLEET into the 20th Century by have just experienced with a too pow- about a time on Earth that is only 60 mankind’s possibilities are endless.” acceptance of credit cards for the pur- erful Commander, STARFLEET and years from now. In stark contrast to So Trek, if nothing else, creates “a safe chase of memberships. a too weak Admiralty Board. We put Star Trek, Lost is Space is very 1990’s port in a troubled modern world.” We were able to do this because in needed checks and balances of thinking. It’s about Earth’s last des- With those thoughts in mind, may we Fleet’s finances are now stable, and we power. Where are we on that? We’re perate efforts to escape the conse- all boldly go where no one has gone have a dependable core of honest, dedi- as on-schedule as we had any reason- quences of war, dominating corporate before—into a better future! I hope cated HQ staff members who know the able hope to be by now. When will it power, cynicism, and man’s greed and each & everyone of you “Make it so!” ropes. Stable finances plus an effec- be finished? We expect to have an inhumanity to man. Keep that in mind Admiral Chuck Freas tive staff equals the ability to meet long Admiralty Board-approved draft of our as we make plans to turn the Century. Vice Commander, STARFLEET unmet needs. So, we turned our atten- The surprise of the evening occurred dur- tion to new goals. Voila! The first ...TANAGRA... ing the ceremony, when a birthday cake was STARFLEET membership renewal via credit card Cont from Page 1 brought in for Capt Tom “Little Guy” Restivo, whose birthday coincided with the Tanagra’s has already been made. (What a trivia After the Fleet Admirals remarks, BGEN commissioning. As the cake was brought in, Now Accepts question! Who was the first Fleet Les Rickard, Vice-Chief of Operations and the room burst into a chorus of Happy Birth- member to use a credit card for a mem- Deputy Commandant of the Starfleet Marine day. Being the only person who did not know Mastercard bership purchase? Ahh, too easy!!) Corps began the Tanagra’s traditional Naval that the cake was going to be presented, Capt. We’re not stopping there. Long Commissioning Ceremony. During the cer- Restivo was duly surprised. Visa & range plans are for a secure web-based emony Comm Jesse Smith accepted the posi- tion as Commanding Officer and Cdr Dixie membership application form that will Lance accepted the role as Executive officer. Discover allow anyone, anywhere, anytime, to Following the reading of Commanding join Fleet and pay with a credit card. Officer’s Orders, Comm Smith expressed his for We hope to have that program imple- gratitude at the turnout for the party and his mented this year. appreciation of his crew. He then ordered his first officer, Cdr Lance, to set the first watch. Memberships, The IRS — scary thought to most After the symbolic readying of the crew, Cdr Americans, myself included. Dan Lance presented Comm Smith with a gift from Quartermaster McGinnis — equally scary, because the crew, a commissioning plaque with the Capt. McGinnis just didn’t file Fleet’s ships commissioning information. The floor Items, and All- annual Form 990 for fiscal year 1995. was then opened for anyone to make remarks and presentations. The outpouring of good As the clock stretched towards midnight, Yes, he said he did. But he didn’t. So, wishes and gifts that were received surprised the dancing and music subsided, and the guests Purpose the IRS assessed the expected $3,500+ and touched the hearts of the Tanagra’s crew. slowly diminished, setting sail to destinations penalty because of Capt. Dan’s fail- One of the most surprising was a check from from North Carolina to New York. To all who Vouchers ure to get the job done. the Highlander in the amount of 105.30, their wished us well and joined the party in person hull number. or in sprit, thank you, from the Command and Smith/Freas fought that assess- Crew of the USS Tanagra. Page 6 • Communiqué • Apr/May, 1998 • Number 86 WANTED: CompOps CREWS FOR COMM JESSE SMITH STARSHIPS Wow, has it been sixty days al- clearly, or type your application. Rossman and Greg’s wife PJ Trotter. ready? As we head into the summer When you move, send us a change of Alex Rosenzweig, DTS months in the Northern Hemisphere, I address card available at your post of- Liz Woolf: Liz is our Staff coordi- want to remind everyone to take a fice, or by sending me a SASE. In the nator. She is the primary contact point The following vessels have re- break from planning all those fantas- instance of CQs, make sure you keep of the department. It’s her responsi- cently been constructed or refitted tic outings and contact Starfleet’s re- your membership current. Labels are bility to ensure that your complaint or at various shipyards around the Fed- cruiting department. They’ve put to- produced at the beginning of each even complement gets passed on to the cor- eration. Crews are now needed for gether a fantastic handbook that should month (Labels for the April/May is- rect staff member and to make sure that them. (Starfleet shuttle groups take enable you to gain members to make sue are created on April 1st). If you we stay on top of all the assorted note!) These ships are: your outings even more enjoyable. expire before the cut off, you will miss CompOps projects. Liz is also respon- You can contact the recruiting direc- that issue, even if you’ve renewed be- sible for making sure that your re- U.S.S. Unity NCC-21026 tor (address in the front of the fore the issue hits the mail. Lastly, quested changes get entered into the Nichter-Class Dreadnought Communiqué) for more information or make sure the Post Office has your database, be they change of address or send him two dollars for your copy. only be forwarded if the post office has change of chapter. Liz is aided by Jeff U.S.S. Adhara NCC-1827 As you read in my last article, your new address. Once we receive Salaman. Tikopai-Class Heavy Cruiser Starfleet is now accepting Credit Cards the periodical class permit, the CQ will for Starfleet memberships. Currently, be forwarded for sixty days, which Roy Sesler: Roy receives the up- U.S.S. Forrestal NCC-1664 we only accept them via US Mail and means you will only get one issue for- dated membership information, then Constitution-Class Heavy Cruiser Fax (202-478-0301), however, as warded by the post office! prints and mails your membership many of you have requested, we plan If you believe that your packet or packets. Roy is also responsible for U.S.S. Qual’at NCC-1776 to have a Secure Web Site set up and CQ has been lost, your first step should re-mailing the packets that Liz con- Achernar-Class Heavy Cruiser accepting memberships by July. If you be to check with Liz Woolf. If the CQ firms missing. Roy is aided by the have any questions concerning which has been missing for more than 30 crew of the USS Powhatan U.S.S. Ki Rin NCC-2539 cards we accept, please contact Greg days, Liz will ensure that we have your Belknap-Class Strike Cruiser Trotter. correct address and that your member- Blair Learn: Blair is responsible for Memberships have continued to be ship was current. After this confirma- the distribution of region and chapter U.S.S. Warrior NCC-26260 turned around within the 6-8 week time tion, you should contact the CQ staff rosters to Starfleets RCs and COs. Triumph-Class Research Cruiser period, but, try as we might, accidents who will re-send your CQ. If, how- Blair is also responsible for the happen and packets get lost. If you ever, it’s your packet that is MIA, CompOps web site (now you know U.S.S. Cendra NCC-2099 feel that you are a victim of an over- please wait out the 8 weeks before con- who to blame). Although we have Hatfield-Class Command Cruiser sight, please contact Liz Woolf with tacting Liz. After that, we’ll happily yet to confirm it, we believe that most your Name, Address, and date you re-send your packet. of Blair’s work is actually done by his U.S.S. Allred NCC-5908 mailed in your membership. Also, if Last issue, I promised that I parrot Terrydactyl. Cheetah-Class Fast Cruiser your chapter CO is planning to use the would give you a breakdown of the As always, if you don’t know who MSR to help your complaint, please CompOps Staff, so without further you should contact, send it to Liz or U.S.S. Durrett NCC-8620 ask them to be specific. The Chief of ado: myself and we’ll make sure that it gets Firestone-Class Battlecruiser Operations is very good about notify- passed on to the right person. ing us with membership problems. If Greg Trotter: Greg is primarily In closing, I want to take a second U.S.S. Kennard NCC-4682 the MSR is specific, it’s much easier responsible for membership process- to thank my crew of the now USS Hollingsworth-Class Penetration to help you. A complaint of our chap- ing. He receives new and renewing Tanagra and especially my XO, Com- Cruiser ter is having some problems with pack- membership applications and enters mander Dixie Lance and my wife Teri ets can mean many things and makes them into the database. Greg also re- Smith, for understanding that they Any group interested in using it take just a bit longer to get your prob- ceives your requests for pre-paid mem- have to share their CO (and in Teri’s one of these vessels for their chap- lem resolved. bership packets and mails the pre-paid case her husband) with the rest of the ter should contact the Office of Two of the biggest membership packets to you. As if that isn’t enough, fleet. Technical Information for further problems are not receiving your packet Greg is also responsible for many of See you all in sixty! information and/or the Department or your Communiqué. There are sev- the Internet portions of Computer Op- Jesse Smith, Commodore of Technical Services to reserve the eral things that you can do to minimize erations. He receives and processes Chief, Computer Operations name and registry. the chance that either of these prob- requests for vanity addresses, listservs, Starfleet lems happen to you. Primarily, make and makes sure that the web server and (Remember, reservations are on sure that CompOps has your correct Starfleet mail server remain opera- a first-come, first-served basis...) address. When you renew, write tional. Greg’s staff includes Chris Number 86 • Apr/May, 1998 • Communiqué • Page 7 VULCAN ACADEMY OF SCIENCES OCP KARIGRADU McKENZIEATE PROFILE: Carl Lewis Richard Heim, Assistant RDC Science, Region One As of June 15, 1998, OCP Head- new address for the next edition of the quarters will be located in Centreville, CQ. Should you need to reach me be- Starfleet Academy’s Vulcan Acad- As to her favorite scientific discov- Virginia. Unfortunately, as of this fore then, my e-mail address will be emy of Sciences is a very special ery: “I think the most important dis- writing I do not have an address. Dur- the same ([email protected]), or school. In VAS you can earn up to 14 covery for humanity is that we are not ing this period of transition, however, you may call area code 703 directory fictional degrees in two fields — Bio- the center of the universe and that we OCP Representative Eddie Allen and assistance and ask for the phone list- logical Sciences and Physical Sciences are dependent upon each other for our the crew of the U.S.S. Horizon have ing for John Mark and Becky Thane. — with over two dozen electives. You survival.” While she thinks that sci- volunteered to assume all my duties learn a lot about real science as you do ence is important to the world today, for receiving, processing, and shipping I look forward to moving OCP HQ the course work, and have a great deal she adds that all things (science, reli- your coupons. Effective immediately close to our nation’s capital, enhanc- of fun while you’re at it! gion, social interactions, etc.) are in- and until further notice, please send ing the OCP’s ability to communicate In the history of Starfleet, there are ter-related and inter-dependent. Kari your coupons to Eddie at: Edward and work more closely with the only eight members who have com- notes that we need to be balanced in Allen III, P.O. Box 104794, Jefferson branches of the military. Thank you pleted all of the courses offered at the our outlook on life and our place within City, MO 65110. Please be kind to for your understanding during this pe- time they were enrolled. VAS would the structure of life. Eddie and crew by cutting, sorting, and riod of transition. like to honor these special people for While she was not particularly counting your coupons prior to ship- their commendable accomplishment. good at the mathematical side of sci- ment. As a side note, I am pleased to re- The Vulcan Academy of Sciences ence, Kari had a knack for understand- port that the OCP currently has an gives a hearty SALUTE to: Kari ing the general principles and theories If you are sending your coupons application pending with the IRS McKenzie! behind the science. “In essence, I un- directly overseas, please continue to do for tax-exempt charity status. This is Hailing from Starfleet’s Region 10 derstood it--I just couldn’t apply it. (In so and report your totals to Eddie at: expected to be a lengthy process, (Alaska/western Canada), Kari took school), I was often the one who was [email protected], or by but I will be sure to keep you updated about half a year to finish all of the voted most likely to blow up the ma- mail at the address above. on the progress. VAS courses. While not necessarily terials when we did experiments!” interested in the nitty gritty of science, If she could decide NASA’s space We expect to be fully settled in our I would like to extend special she enjoys “learning about new things missions for the next 30 years, Kari new home by the end of June, and thanks to: the members of Region 12 in all areas of life.” would give highest priority to things ready to accept your coupons. At that for the wonderful reception at their In real life, Kari McKenzie is a that would promote community time, we will broadcast our new ad- Summit; the members of Region 3 for Library Technician in a Middle School amongst humanity, projects that would dress: (1) via e-mail to everyone in the the great send-off; and the members library. Her major hobby: “I simply see us working together for a common OCP database who has provided an e- of Region 1 for the terrific welcome! love to read (and read and read and (and positive) goal. mail address, (2) via postcard to ev- read some more).” This helps her to Is there anything left to be discov- eryone else in the OCP database, and Becky L. Thane, President relate to the kids at work very well: ered? “There is always room for dis- (3) via the Starfleet ListServe. I will The Overseas Coupon Project, Inc. she’s able to provide them with many covery,” she noted. “As the old say- also make sure to provide OCP HQ’s different titles in the subject areas that ing goes: ‘The more you know, the interest them — anything from non- more you grow; the more you grow, fiction to fiction titles — and be en- the more you want to know.’ I don’t thusiastic about everything she recom- think that there will ever not be any- mends to them. thing to discover because the more you “I find that I am better able to con- discover/learn, the more questions you vince the kids to learn about new things have.” if I provide an example,” she ex- plained. “Hence, I have taken many (On behalf of the Vulcan Academy of Sci- Starfleet Academy courses in as many ences, I would like to take a moment to thank Kari for corresponding with us, and to ask you For Membership Processing help, please different schools in order to model contact: Liz Woolf to join me in a hearty round of applause! If CompOps Staff Coordinator learning for the kids and that it can be you would like to learn more about VAS, or 146 Manor Crescent fun. On a side note, it’s a great way to take some courses, check out the VAS web North Brunswick, NJ 08901-1691 earn promotion points within your lo- page at: [email protected] cal Starfleet Chapter!” http://www.Starfleet-Academy.com or send a SASE to VAS Director VAdm. When asked who her favorite sci- Marlene Miller, 461 Harmony Lane, entist is, Kari said, “I think every sci- Campbell, OH 44405-1212, or email her at entist, no matter whom they are or . were, plays an important role in sci- LL&P! Capt. Richard Heim, Assistant ence.” RDC Science, Region One.) Page 8 • Communiqué • Apr/May, 1998 • Number 86 Communications Department: NetServices Report for May 1998 Allyson Dyar, Vice Chief of Communications, Net Services USS Valkyrie NCC-74658 Greetings from Cyberspace! ers in locating materials on a specific miral Allyson M.W. Dyar, Chief of subject. Materials presented in logi- NetServices, Fleet Captain Ed Nowlin, Region 13 Just a few notes for you. If you ever cal, concise form. Director of the Office of Web Consult- have any problems accessing our main ants and one other person chosen from Reporting Officer: web page (http://www.sfi.org) you can Regional Website of the Year - the depths of cyberspace. Any web Lt Commander Dwayne Sklar always try our back up pages: (http:// overall design and appearance. Well page that the judges are associated with www.halcyon.com/dyar/starfleet/ balanced use of graphics and color. will *not* be eligible for an award. CO Capt. Sally Moag starfleet.html). Generally speaking, if Content is well constructed and easy 18360 University Park Drive one site is down, the other usually is to navigate. If you are interested in applying as Livonia, MI 48152 [email protected] available. the third judge, this is what we are “Fun” Site of the Year - ‘nuff said! looking for. Someone who is totally XO Capt. Andrea Haag Also, the Fleet Admiral and Execu- familiar and comfortable surfing the 7312 Pinehurst tive Committee hold bi-monthly IRC Awards of Excellence. This is Internet for web pages (while the third Dearborn, MI 48126 Chats on XWorld in our channel awarded at discretion of the Web judge doesn’t have to have his/her own [email protected] #starfleet. These chats are held on odd Award Judges. web page or know how to build one, Currently there are no shuttles assigned months, usually towards the end of the we’re looking for someone who’s to the USS Valkyrie. month. Chat notices are posted on the New Award: Winner’s Choice - viewed a *lot* of pages). We’d prefer general ‘fleet list and the announce- this will be awarded by the Web Mas- if the third judge was on a platform There are no promotions THIS month. ments list. For more information on ters of last year’s winning web pages. *other* than a PC but don’t let that No graduates this month, But LCmdr. our bi-monthly chats as well as how discourage you. Dwayne Sklar (me) is currently work- to access our IRC channel, please con- Last year, we had members sub- ing on his OCC test and will complete sult the cyberspace page which can be mitting URLs to us directly. Please Please send your STARFLEET it next week. linked from the main ‘fleet page (http:/ don’t. Chapter’s must be linked either resume as well as tell us why you are /www.sfi.org) or the backup page, to their Regional Home Page *or* to interested in being the third judge to The only pressing matters that we have are planning the first ever meeting for URL above. the Operations List of Chapters. Fleet Captain Ed Nowlin all the ships and shuttles of Region 13 STARFLEET related (that is, not just [email protected] between June which will occur on May 2nd. We will Before I announce this years Web chapter or regional) Information Re- 01 and June 15. Applications will only discuss all of our pressing matters for Awards, I just want to clarify a mis- sources should be listed on the ‘fleet be accepted via e-mail. the individual vessels and the region take. The overall Web Page of 1997 pages: affiliated groups, conventions, itself. More to follow in next month’s report. was had co-winners: the USS Maat and cyberspace, executive committee, ser- The Certificates will be handed out Region 5. On almost all announce- vices, or the trading post. And the fun at the International Conference in July. April was a very busy month for our ments, Region 5 was left out and I site should be listed under “The Any winners not present will have their vessel. On April 17th our XO attended wanted to clarify this for once and for Lighter Side.” certificates mailed to them. the Region 1 conference in Gatliburg, all. TN, and my CO and myself attended ContraptionCon at which Jeffrey The STARFLEET web site is: If you have any questions, please Wilerth who plays “Kosh” in Babylon And now, to segue into this year’s http://www.sfi.org and if you have any contact: 5 was the guest. And April 24th our contest. questions on the site, please direct Rear Admiral Allyson M.W. Dyar CO attended the Dover Conference in them to Rear Admiral Allyson M.W. , or Dover, Ohio which was also attended NetServices and The Office of Dyar . Fleet Captain Ed Nowlin by Capt. Richard Smith and crew of the USS Empress. XO attended R12 sum- Web Consultants Annual Web Awards [email protected]>. mit in St. Louis this weekend, at which for 1998 Our timetable is as follows: it was announced that the Michigan sec- tor just recently separated from Region NetServices is proud to announce 01 June — applications will be taken 12. This created an “Incident” in which the second annual Web Awards. Cat- for the third judge we were dubbed the “Banana Repub- lic”. For more information on this mat- egories and descriptions are as follows: ter please contact Admiral Michael 15 June — deadline for applying to be Malotte Region -12 Coordinator. Since Homepage of the Year - Individual the third judge we consider the matter closed (Until we ship’s page. overall design and appear- meet again). Also, I attended a conven- ance. Well balanced use of graphics 20 June — judging will start tion in town that featured Leonard Nimoy as the guest, and at this conven- and color. Content is well constructed tion I put out recruiting flyers for the and easy to navigate. 04 July — winners will be announced Valkyrie. at the International Conference Informational Resource - sites de- “Fear Not the Darkness, signed as a reference tool. Use of links The winners will be judged by a For the Stars will light the way” and online information to assist oth- panel of three individuals: Rear Ad- -USS Valkyrie Number 86 • Apr/May, 1998 • Communiqué • Page 9 Customer Service in STARFLEET Written by Mandi Herrmann, Submitted by Mike Smith Recently I began working at a Internal customers to each other. The with publication schedules.” In other 4) I’ll get back to you. Well, talk computer software firm with its cor- “Joe Member” of Fleet is definitely our words, go away, you are bothering us about leaving someone hanging. porate headquarters in Charleston, SC. external customer. He’s the one that muckety-mucks. Giving a solution is That’s almost another dead end for the As a new employee, I have been at- pays his dues and expects service in good. But, we should say, “I’m sorry. member. You need to say something tending workshop after workshop, return. Even though we are the lead- Let’s find a way to make sure you get like, “It may take me three or four days class after class, in the attempt to learn ership of the organization, we also pay better service next time.” Then, either to get you an answer. I’ll let you know as much about the company and its dues, so we are external customers as forward the message on to the CQ staff then.” Give them a time frame and mission as possible. Some of these well. However, we are also each to send a replacement copy or nicely then stick with it. In fact, over-esti- have been extremely boring (like the other’s Internal customers. We deal advise the member on how to do so mate the time needed. Say it will take intro to Windows NT class). However, with each other day in and day out in himself. you four days and then get back to today I found myself sitting in a “Cus- the hopes of getting information to run them in two days. Just like Scotty, tomer Service” workshop that just re- our departments successfully and in Now, let’s deal with Forbidden you’ll be a miracle worker! They will ally impressed me. I started thinking, turn please our external customers, the Phrases and Deadly Sins of customer be impressed with the rapid response “You know, STARFLEET and its membership. Every organization and service. I see this happen ALL the time and quick service. leadership could really use a good dose company is 100% dependent on both in STARFLEET. Every administra- of what I just learned.” External and Internal customers. If Ex- tion has been guilty of many of these 5) No. Try not to begin with “No” ternal are unhappy, say adios to the “sins.” Even our own. Even EC mem- when answering people unless you are As the leadership in Fleet, we must revenue. If Internal are unhappy, low bers. Now, first of all, let’s look at the saying “No Problem.” Try to begin realize that we aren’t just a fan club morale and high turnover of officers top seven “Forbidden Phrases.” with something positive. This hap- with members worldwide. We are also will occur. It costs eight times more pened to me just recently and I handled a corporation that services over 5,000 for most businesses to make a new 1) I don’t know. This implies that it badly at first. If someone ask, “Will customers! Think about that for a sec- customer than it does to keep an exist- you don’t care. Instead, try the phrase, you nominate me for a promotion?” ond. Let that sink into your mind and ing customer. So, if you are ever won- “Let me find out….” This shows you don’t just say “No.” I did and it got permeate your thoughts. In the next dering, “Who is my customer?” here’s are willing to please the customer and me flamed and really made someone few paragraphs, I’m going to present an easy way to determine that. Ask that you do care about their well-be- angry. However, when I approached some very effective approaches to in- yourself “Where does my work go ing in Fleet. Don’t give the member a him by saying, “Well, I’m really not creasing our customer service. The when I’m finished?” Also, ask your- dead end. familiar with your service record right company I’m working for is one of the self, “Who is my work important to?” now, so why don’t you fill me in on most successful developers of software The answers to these two questions 2) We can’t do that. Well, yet your accomplishments and time in for non-profit and charitable organiza- will help you determine who exactly again a dead end for the member. Sure rank,” I discovered quite a few things tions in the United States, and I firmly your customer is. you might not be able to do exactly I was unaware of and the person then believe it is due to their approach to what the member was requesting, but softened and we have opened up a customer service. Okay, now we’ve covered the ba- try saying, “Let me see what we can good dialog now. I’m even consider- sics of who the customer is. So, what figure out,” or “Let me see what I can ing his request now due to some cir- Let’s begin. do we do when we get a complaint or do to help you.” cumstances I’m now aware of. a problem? Use the well placed, “I’m First of all, Customers are every- sorry.” An apology in this case is a 3) “You’ll” have to…. Now, 6) It’s not my fault. Okay, many where. The founder of Scandinavian simple acknowledgement that the cus- those words aren’t necessarily bad to times we will get a complaint and it Airlines once said, “If you’re not serv- tomer/member did not get what he ex- say. But, try to avoid the “YOU” word. isn’t our fault. But that’s awfully un- ing the customer, your job is to be serv- pected. This quick act of empathizing This can be discomforting to someone caring. When I took over the Acad- ing someone who is.” In other words, with their problem puts them at ease who isn’t quite sure of what’s going emy, I was asked my many people, everyone is someone’s customer. and usually makes problem resolution on and how to solve a problem. In- “Why hasn’t my check cleared?” If I There are a few definitions of the word easier on both the customer and your- stead of that, try saying, “Let’s try had responded with, “It’s not my fault, “customer” in the dictionary. The ob- self. Be sincere, empathize, be per- this,” or “Let’s do this.” Using “We” I’m new here,” I would have made vious one is “someone who buys.” A sonal, and be timely in your apology. and “Us” shows you are assisting many people just angry and they would secondary, but much more important Too often in our organization, I’ve them. Granted, you may say, “Let’s have said, “Boy, she’s a jerk. That definition is, “A person with whom seen leadership snap back an uncaring try sending an email to CompOps Help whole EC must be a bunch of idiots if one has dealings.” In other words, response to a member. Heck, we’ve and inquiring about your membership they are all like her.” Instead, Carolyn there are two types of customers: Ex- probably all been guilty of it at least status.” Then you can walk them and Marlene and later myself ex- ternal and Internal. External custom- once. Someone says, “My CQ was through the process of how “We” plained the situation involving the ers are the corporation’s source of rev- missing the front cover when it came would do that. For numbers 1, 2, and checks to the Academy and we apolo- enue. Internal customers are the staff two weeks late.” Many times our first 3, you notice that the term “Let’s” is gized for the inconvenience to every- and vendors of the organization. In response is, “Ask for a replacement used. This shows the member they one. Fleet we all serve as both External and copy and real life interferes sometimes aren’t alone in the organization. Cont on Page 12 Page 10 • Communiqué • Apr/May, 1998 • Number 86 STARFLEET ACADAMY COMMODORE MANDI HERRMAN, COMMANDANT

STARFLEET ACADEMY DEAN’S LIST Greetings from the halls of learn- [email protected] . January — February 1998 ing! Things are getting even busier in It looks to be really fun and exciting On behalf of the Deans of the Institutes of Arts, Technology, Leadership, and Military the Academy and new courses are be- course. I encourage your participation Studies, I’m proud to announce the honor graduates for the 1st two months of 1998. Each ing added and old schools are being in learning the ways of a warrior! student scored a 95% or better on their course work. Congratulations on a job well done! reopened. The College of Trade & Also, there is an updated Academy Institute of Technology Commerce should have a new direc- brochure available for y’all as well. College of Computer History tor within the next few weeks and the Tom Restivo, Special Assistant, is in Edith Padgett Timothy Winters Cadet School will have a new director charge of distributing these. His ad- Jack Babb in place as well. dress is 1218 Stillmeadow Place, Apt Vulcan Academy of Science Currently, the College of Com- 1D, Frederick, MD 21703-1345. Or Mariellen Chidiac Mitchell Dotson Ruth Green Christopher Brownlee mand Studies is getting ready to open you can reach him in cyberspace at Mark Easterbrook Mandy Halleman or business. Originally, Matt Copple [email protected]. As always, Angela Hitson Kathy Hoover (R12) and Adam Thompson (R3) were please include a large SASE. We have David Peifer Steve Turner to serve as Co-directors. However, Mr received some real positive feedback Michael Walker Copple has had to take a leave of ab- in regards to this brochure. It is a great College of Medicine Steve Turner Edith Padgett sence from Fleet duties and attend to recruiting tool as well! Larry Jones Sandra Lee Burr real life commitments. So, Adam Th- As always, my door is open to the Institute of Arts ompson will be the sole director of the membership. If you have any issues School of Language Studies -- Steve Turner school. He has two very qualified as- regarding the Academy, please be sure College of Federation Studies -- Patrick Tucker sistants helping him with the school. to pass them my way if need be. Be Institute of Leadership Flag Officers School -- Michelle Dubose Glenn Smith (R3) and Diana Harper sure to check the Academy website Officers Training School (R5) are both assisting him at this time. often. It is always “under construc- Eliseo Banuchi Jennifer Olinger Please see the updated Academy ap- tion” and should have a new look soon Steven Gordon Michael S. Walker plication for further information and as well. The URL is www.sfi-sfa.com. Seileach Corleigh Steven G. Bynum the address for the school. Once again, my thanks to Tom Restivo Damian Barton Dawn Benton Montine Strickland J. Kevin Topham Also, calling all Warriors!!! and Greg Staylor for updating and John Cook Patricia Smith Starfleet Academy is pleased to an- maintaining the site. nounce the opening of our latest The Academy awards should be course, the Klingon Warrior Academy. ready to be presented at the IC in Lub- Institute of Military Studies Captain Greg Franklin (R1) will be the bock over July 4th weekend. Those Security School Cindy Stewart Roy Sesler director of this course. The Klingon of you on the Dean’s List stand a good Virginia Anders Wayne Snyder Warrior Academy is divided into three chance for earning such honors as Brian Chappell Mariellen Chidiac separate areas. The first is the Warrior Honor Student of the Year. I can’t wait Henry Peden Michael Warner Initiate which consists of three courses: to see y’all there! Linda Geiger Keith Abreu Klingon History and Culture, Klingon Have a great spring break. See Alan Cohen Tim Brown Charles Menter Ross Cole Government, and Klingon Weaponry. you in 60! Maud Freifelder William Walker This is the only Degree available to Tracy Newby Aaron Heiner date. The second degree is the War- Frisco Sullivan David Lynch rior Apprentice which also has three Marc Harris Martin Gingras courses. The third degree is the Mas- Charles Via Don Pugh Robert Mulvey David Adkins ter Warrior consisting of another three John Russell Angela Hitson courses. A final exam may be re- Robert Armstrong Rose Armstrong quested with the third degree that Kathlene Harper James Post would allow the student to attempt to Wayne Snyder David Vega enter the Ancient Order of The Bloody Gerald Perkins Sword. The questions are from the various Trek Series, and Movies, and from the encyclopedias. The cost is $1.00, SASE, and 3 loose .32 cent stamps per degree. You can reach Greg at 910 Cooks Valley Rd Apt #21, Kingsport, TN 37664 or e-mail: Number 86 • Apr/May, 1998 • Communiqué • Page 11 STARFLEET ACADEMY - COLLEGE APPLICATION FORM The Scholastic Division of STARFLEET: The International Star Trek Fan Association, Inc. Comm. Mandi Herrmann - Commandant, 9908 Berrywood Drive, Ladson, SC 29456 ([email protected]) RAdm. Carolyn Donner - Vice Commandant, P.O. Box 158, Hammersville, OH 45130 ([email protected]) TYPE or CLEARLY PRINT all information and send application to the program you selected below:

NAME:

ADDRESS:

CITY STATE/PROV: ZIP/POSTAL CODE:

E-MAIL: SCC# : qOFFICER’S TRAINING SCHOOL qCOLLEGE OF CHAPTER DEVEL- qCOLLEGE of FEDERATION STUD- qSECURITY SCHOOL (SFASS) (OTS) - $2.00, SASE, 2 Loose 32 cent OPMENT (COCD) IES (COFS) $2.00, 3 Loose 32 cent Stamps for each Stamps - LSASE for course listing & pricing - $1.00, SASE, 3 Loose 32 cent Stamps course. FCapt. Gregory Staylor, P.O.Box Adm. Peg Pellerin, RFD #3, Box 5460, (Ten courses — prices vary) per course. Capt. Donna Tucker, 7066 9796, Chesapeake, VA 23321-9796 Winslow, ME 04901 Cpt. Michelle A. DuBose, 7302 Corpo- Goodner Mtn Rd., Pinson, AL 35126 - [email protected] [email protected] , or rate Dr. #1906, Houston, TX 77036 - [email protected] < [email protected]> Cmdr. Elizabeth Worth, 12 Perrin Ave., [email protected] Plumpton, NSW, Australia 2761 qSCHOOL of LANGUAGE STUDIES qCOLLEGE of HISTORY (COH) [email protected] q COLLEGE OF COMMUNICA- (SOLS) $2.00, SASE, 2 Loose 32 cent Stamps per (You must pass this course to take OCC.) TIONS (COC) - $2.00, SASE, 2 Loose 32 cent Stamps course. Cmdr George K. Clark Jr., 8100 - $4.00, SASE, 2 Loose 32 cent Stamps per course. Comm. Sherry Anne Newell, Lichen Dr., Citrus Heights, CA 95621 qOFFICER’S COMMAND COLLEGE RAdm Carolyn Donner, PO Box 158, 5 NW 40th, Lawton, OK 73505 - no email no email (OCC) - $4.00, SASE, 3 Loose 32 cent Hammersville, OH 45130 Stamps [email protected] qCOLLEGE of MEDICINE (SACOM) Capt. Jim Cushing, P. O. Box 11584, $3.00, 2 Loose 32 cent Stamps per course q STARFLEET OFFICERS RADIO Memphis, TN 38111-0584 Cmdr. Kevin West, P.O. Box 1418, SCHOOL (SORS) [email protected], or qCOLLEGE of COMPUTER HIS- Colonial Heights, VA 23834 SASE, 3 Loose 32 cent Stamps per course Fleet Captain Alan Yates, Unit 6/22 TORY (COCH) [email protected] Cmdr. Jeff Salamon, 3535 East 14th #104, Queenscliff Road, Queenscliff NSW, - Free, SASE, 2 Loose 32 cent Stamps per Plano, Tx. 75074-7060 Australia 2096 - [email protected] course. RAdm Sharon Ann Campbell, qCOLLEGE of SURVIVAL STUDIES [email protected] (COPY of OTS diploma required when P.O. Box 603, Kirkland , WA 98083-0603 (COSS) applying for this school - Do NOT send - [email protected] - $3.00, 2 Loose 32 cent Stamps per course original OTS certificate!) FCapt. Carol Thompson, P.O. Box 135, qCADET SCHOOL (CS) qSCHOOL of ENGINEERING (SOE) Ester, AK 99725 - [email protected] Prices TBD qFLAG OFFICER SCHOOL (FOS) $2.00, SASE, 2 Loose 32 cent Stamps. <[email protected]> Capt. Ben C. Redding., 2917 Heritage - $5.00 for first course Capt. Brian Dougherty, 1445 Way - $2.00 each for the second and third Fairmeadows Street, St. Louis, MO qVULCAN ACADEMY of SCIENCE Sevierville, Tn. 37876 course 63138-2512 (VAS) [email protected] One manual for all 3 courses [email protected] $2.00, SASE, 2 Loose 32 cent Stamps per Comm Helen Pawlowski, PO Box 22225, course. VAdm. Marlene Miller, 461 Har- St. Louis, MO 63116-2225 - no email - qKLINGON WARRIOR ACADEMY mony Lane, Campbell, OH 44405 - qCOLLEGE OF TRADE AND COM- or- (KWA) [email protected] MERCE (COTAC) Fleet Captain Alan Yates, Unit 6/22 - $1.00, SASE, 3 Loose 32 cent Stamps Prices TBD Queenscliff Road, Queenscliff NSW, per Degree. Capt. Greg Franklin, 910 qCOLLEGE of STARSHIP OP- Cmdr. Tammy Willcox, 5391 Marlfield Australia 2096 - [email protected] Cooks Valley Road, Apt #21, Kingsport, Drive, Norfolk, VA 23502 (Copy of OCC diploma required when ap- ERATIONS (COSO) TN 37664 $2.00, SASE [email protected] plying for this school - Do NOT send [email protected] original OCC certificate!) Capt James W. Lee, 214 Jamestown Dr., Spring Lake, NC 28390 [email protected]

Send your application directly to the School you wish to attend. All checks or money orders must be made out to "STARFLEET - ACADEMY FUND" -- Do not send cash STARFLEET VOUCHERS and RED SFA VOUCHERS ACCEPTED Page 12 • Communiqué • Apr/May, 1998 • Number 86 talking with them. If they have a were listening and they are impor- Chapter Summaries question, don’t cut them off until tant. Then, if you did hear any- they are done asking it. How many thing incorrectly, the member can “Due to the CQ production schedule, MSR activity times have you been asked, “Do set you straight. Finally, don’t be you think you could…” and then afraid to ask questions to under- reports will not be appearing this month. They you spout of “Yes,” and the rest of stand the situation better. will resume with the next issue”. the question was, “…take out the garbage?” See, don’t interrupt. Another important aspect of Since the Chapter Summaries CC’ed to me, email can be CC’ed customer service would be to Mas- started to appear in the communique to [email protected], and USPS 3) You don’t know anything. ter the Art of Calm. You only serve again, I have been questioned a num- to J.C. Cohen, 108 Ferris Place, I can think of many instances when as good as you feel. How many of ber of times as to when exactly, are Ithaca, NY, 14850. All questions I’ve seen this happen in Fleet. Be- us are guilty of shooting off a sar- the events you are reading about tak- can be sent to these addresses as ing condescending, pointing out an castic email due to being stressed. ing place, and what does it mean when well. obvious thing and making some- Yeah, I have and I know many of the ship has a “n/r”, and why there Finally, the reason there were so one look stupid to others is very you have, too. So, remember to were so many n/r’s in the first issue. many n/r’s in the first issue was be- poor customer service. So what if breathe, relax, organize, laugh, and CQ features are due the 1st of ev- cause the program was just getting they are asking you who is third in think & talk positively. That ery month, for example, Dec. 1st. started, and information had not charge of Starfleet? Don’t say, “The should get you in a better frame of MSRs are due the 5th of every month. spread out to all ships yet. I decided, Chief of Ops, if you had read your mind. November MSRs are due the 5th of De- upon consultation with handbook.” Belittling isn’t a good cember for example. What this means STARFLEET Ops and Communica- way to keep members happy. Finally, Go the Extra Mile! in the end is that for the December due tions, to go ahead anyway, since the Surprise and delight each customer date I have to use the October and No- activity summaries were the most 4) Don’t ask me anything else. you come in contact with on a daily vember MSRs. By the time you read requested feature for the communi- It is really easy to make someone basis. Finding creative ways to the CQ in January, it has been three or que. I did what I thought was best feel like this, like they are bother- make the customer know you want four months since the events happened. for STARFLEET. ing you by doing numbers 1, 2, and to help will make them very happy. This is important to keep in mind. I realize many people were sur- 3 or by using those forbidden Go above and beyond the call. We A n/r simply means I did not get prised to see that their ship hand a phrases. Don’t make someone feel need to treat the each member as if a copy of the MSR. It does NOT n/r, but rest assured, this was an in- less than important just because he were the most important mem- mean that STARFLEET did not re- evitable consequence of this project they aren’t in your circle of friends ber in Fleet. This is the key to ceive the report. There are many starting up, and no one should be or in your peer group. growth in Fleet. This is the key to reasons I may not have gotten one: concerned. Certainly, many more happy and content customers. a chapter may choose not to partici- ships are sending me their MSRs, 5) I’m right and you’re wrong. This will be the key to winning pate, a report may have gotten lost, and the summaries are going well. This is pretty self-explanatory. It elections. We’ve got to get off our etc. I cannot, obviously, include a I hope you enjoy seeing what your is not good customer service to high horses, put away our conde- chapter whose reports I do not re- fellow ships are doing. state to someone, “Well, I’m on scending tones and attitudes, quit ceive, no matter the reason. Website staff, that’s why.” sending out flaming emails, quit submitted MSRs are automatically Thank you. playing the petty political games. SF Customer Service, Cont from Page 9 Okay, we’ve gotten those out of If we are to send Fleet into the next the way. Next key to quality cus- century as the very best fan orga- tomer service is to Listen, Listen, nization out there, we must mas- 7) If you had done…. Once Those were the “Forbidden Listen! Did you know that we ter the art of Customer service. We again that is very negative. Sure, Phrases,” so what about the speak at about 100-150 words per must realize that we are all each many of the issues we are pre- “Deadly Sins”? They are very simi- minute, but we can hear up to 600 other’s customers. sented with could be solved easily lar to the forbidden phrases, but words per minute? Yet, even by the member if they had thought they are more often than not re- though we can hear 600 words, everything through. Instead of lated to our attitudes and give the studies done have shown we actu- answering, “If you had read your member/customer an impression ally only recall 1/3 of all we hear. membership handbook, you’d about us and our attitude toward So, how can we improve our lis- find…” try just simply answering them. Great tening skills? First of all, take the question and if possible, say notes. If a member calls you or gets idea!! something like this: “Okay, let’s 1) I don’t like you. This is im- you on IRC, take notes or log the find your answer. Now, I’m sure plied when we don’t focus on the conversation. This way, you won’t this is in the handbook, so let me customer or just kind of blow them have to ask them to repeat them- look on page 4 here. Oh, yeah, off. Tone of voice or tone of email selves later in the conversation. there it is,” and then quote them could also imply this. Secondly, Reflect, that is, repeat the passage. Now, next time, they back in your own words how you know to look in the handbook 2) I know it all. Don’t inter- understood what they said. This AND you didn’t insult them. rupt someone when chatting or reassures the member that you Number 86 • Apr/May, 1998 • Communiqué • Page 13 Communications Division

RADM. GORDON L. GOLDBERG

Hailing Frequencies Open! As you On the Internet front, the NetServices the Lerman Administration. There have the key here. Anything you do privately may have noticed, once again there have staff continues to update the STARFLEET already been offers to set up a separate, is not going to be a “campaigning” viola- been some changes around Communica- web site at http://www.sfi.org, and a mir- independent election listserver, as we’ve tion. Anything you do publicly quite tions Central. Due to the overwhelming ror site is available at http:// had in the past, and so we will have one likely is. impingement of real life responsibilities www.starfleet.broadnet.co.uk for faster again this year. All election- and/or cam- on her Fleet duties, Britt Sloan has stepped access by our European members! The paign-related discussions should be re- So, how do you go about getting down as Editor of the Communiqué. I Commander, STARFLEET’s “fireside stricted to that list, and kept off of the people to nominate you, and putting to- think we can all understand that home, chat” on the Internet Relay Chat server at general Fleet list. The administrators of gether a slate of officers, and a platform? school, work, and family should be any irc.lips.net draws ever-growing crowds on the various Regional and Chapter lists member’s first priority — after all, how odd-numbered months, alternating with may permit or refuse election-related The best way is to start a grassroots many times do we have to be reminded various “specialty” forums on the even- material — that’s their choice, and I effort. Talk to people individually, get that this is a fan club, driven by volun- numbered months, all moderated by strongly recommend that any potential your friends and crewmates to talk to their teers? It would be hypocritical for any of Allyson Dyar. candidates who intend to post to those lists friends individually on your behalf. us to say that a volunteer should sacrifice should contact the individual administra- their real-world concerns for On an individual front, I have to ad- tors privately beforehand to get permis- Remember, anything you do on a one- STARFLEET. All we can ask of any vol- mit to a screw-up of my own. It seems sion to post. on-one discussion basis is not campaign- unteer is that they give their best effort, that there have been some problems re- ing... but mass-mailings to strangers and/ and ask for help if they feel that they’ve garding last year’s newsletter award re- Secondly — campaigning is not per- or public postings tend to be considered been given (or taken on) more than they cipients (which were announced at the mitted until September 2, 1998. There- campaigning. Same with putting up post- can handle. 1997 International Conference), some of fore, we won’t have an elections mailing ers (or web pages), or chatting about your whom may not have yet received their list running until just before then. This plans for STARFLEET in public channels Britt inherited an incredible load awards/certificates. I tender my extreme will give people who are interested in sub- on IRC, or in public spaces at conventions, when she took over from Greg Trotter, apologies, and promise that this will be scribing a chance to join before the cam- conferences, or meetings. Simply saying with less staff than Greg had, and did her corrected shortly. paigning starts. that you are seeking nominations is not utmost to maintain the Communiqué’s campaigning — but as soon as you start high standards. I thank her for all her hard As I announced in the latest Com- Let me make this very clear — DO getting asked about your qualifications or work, and for recognizing when it became mand Status Report (which all ship cap- NOT START CAMPAIGNING UNTIL plans, it’s time to take it private. too much and having the guts to admit it. tains should have received several weeks SEPTEMBER 2, 1998 UNLESS YOU ago), chapters interested in submitting WANT ME TO COME DOWN ON YOU Talking about other potential candi- Thanks to Greg and Britt, we have a their newsletters for the 1998 newsletter HARD. dates in any of the previously mentioned strong printing and distribution infrastruc- awards should mail copies of their best public forums is a definite no-no. ture in place for the Communiqué, and this calendar year 1997 issues to me, post- Now, for some pointers on how to will continue to be used by Wendy marked no later than June 15, 1998, at the avoid being cited for premature campaign- If you want to set up a mailing list so Fillmore, whose Fanzine team will be address below. Please mark clearly on the ing (other than consulting your doctor or you can communicate with the folks who teaming up with the remaining envelope that this is a “1998 Newsletter pharmacist): have expressed an interest in working with Communiqué editor (hoorah for Kris Award Submission.” you on your upcoming campaign, that’s Harah! sorry, I couldn’t pass that up) to Putting up an election-related web allowed too — but remember, you have give us an even stronger publications staff. On to other matters! As you know, page, or writing election-related articles to invite them individually to join the list. elections for Commander and Vice-Com- for publication, is skating a very thin line Don’t do it publicly. You can make as Yes, that’s right — the helm of the mander, STARFLEET, will be held later as far as “campaigning” goes... many private contacts as you feel like, and Communiqué has been turned over to this year. Keep in mind, this article isn’t discuss the upcoming campaign and what Wendy Fillmore, who will be Vice Chief a campaign message. As Chief of Com- If you choose to do so, you should your plans are or should be for it — but for Publications/Communiqué Editor. munications, STARFLEET, I am respon- avoid making any reference to the current public campaigning on or in any gener- Wendy is committed to continuing to pro- sible for overseeing the upcoming elec- STARFLEET Administration, or any pre- ally open forum is off-limits until Sep- vide STARFLEET with quality tions, and I want everyone to know where sumed “opponents.” Remember, until you tember 2nd. Communiqués, as the current issue dem- I stand on the questions of when and how get the necessary nominations, and I con- onstrates. She can be reached at CQ- and where and why. It’s barely the middle firm them, you aren’t even a candidate for If you have any comments or ideas [email protected], or: of May, and I’m already getting hit with office — and neither are “they”. You on how the Communications Division can questions and complaints, so let’s get ev- shouldn’t talk about your plans for the further serve your chapter or the fleet, Wendy Fillmore eryone on board with some simple direc- organization, or your intended running- please feel free to contact me by email at Communiqué Editor tions and suggestions. mates either. If you really want to play it [email protected], or by postal mail at 330 72 Dickens Road safe, what you probably should do is sim- Haven Avenue, Apartment 3C, New York North Brunswick, NJ 08902-3448 First off — as Allyson Dyar has made ply announce that you are seeking nomi- City, NY 10033-5333 USA. USA abundantly clear, there shall be no cam- nations for Commander, STARFLEET, paigning on the STARFLEET Internet and that anyone interested in speaking to In service to the fleet, The above address may also be used Mailing List. This has been the rule ever you on the subject should contact you pri- Gordon L. Goldberg for postal submission of articles. since I was the list administrator back in vately — I repeat, PRIVATELY. That’s Chief of Communications, STARFLEET Page 14 • Communiqué • Apr/May, 1998 • Number 86 ShOC News RADM DENNIS GRAY, CHIEF, SHUTTLE OPERATIONS, STARFLEET

Howdy, Y’all! We meet again. And Regular email correspondence to Denine, The Shuttle Cherokee is now the USS Shuttle Sicitur Adastra, Region 12. Cmdr. Oy!, how things have changed since last I and Vice ShOC business related emails, Cherokee, NCC-75009, Sovereign-Class Marti Wilson, commanding. wrote. There has been a major shake-up should still go to the [email protected] ad- Crusier. Captain Tatia Brewer, command- in ShOC. We have a new Vice Chief for dress. Denine can be reached at the fol- ing. Shuttle Sequoyah, Region 12. Fleet Cap- ShOC. In fact, we have two new ones. lowing: tain Jeremy Trent, commanding. Probably most of you already know, Denine Malotte The Shuttle Lunar Dawn is now the USS Commodore Dan Friesen resigned his 528 Ottawa Lunar Dawn, NCC-1621, Constitution Shuttle Reuben James, Region 12. Cmdr. position as Vice Chief of Shuttle Opera- Leavenworth, KS 66048 Class Crusier. Captain Debbie Dennis, Cindy K. Gatton, commanding. tions back in April. Dan unexpectedly (913) 651-TREK (8735) commanding. resigned, to pursue other goals in Starfleet. mail: [email protected] Shuttle Ian Flemming, Region 15. Cmdr. We here at ShOC wish him well in his ShOC MSR emails: The Shuttle Canaveral is now the USS Garrick Halverson, commanding. endeavors. [email protected] Galahad, NCC-63542, Akira-Class Shuttle Carl Sagan, Region 17. Com- After a brief search, not one, but TWO Next up, please join me in welcom- Battlecrusier. Captain Brett E. Price, com- mander Alice Roy, commanding. new vice chiefs were chosen. I felt that ing Fleet Captain Tom Rutledge, of the manding. with two vice chiefs, we will be better able USS Pendragon, right here in Region Five, Sadly, there were a few shuttles lost to share the workload, and better serve the as my new junior Vice Chief of Shuttle The Shuttle Chautauqua is now the USS in the line of duty. May they make their shuttles. Also, if one resigns, operations Operations, Starfleet. Tom is a long time Chautauqua, NCC-74670, Intrepid Class. way through the stars, wherever they are. at ShOC will be able to carry on without Starfleet member, who comes to us with Captain Virginia Winnie, commanding. They are: interruption. I received quite a few very excellent qualifications. Tom will be my qualified applications for the position. ‘right hand man’ in the days to come. He The Shuttle Relentless is now the USS Shuttle Lonestar, Region 1. Talk about tough choices, wow! I cer- will be taking over a lot of the more mun- Relentless, NCC-81001, Qapla’-Class tainly hope that I do NOT have to do that dane chores in ShOC, such as responding Heavy Crusier. Captain Wade Olson, Shuttle Nathan James, Region 1. again! But, finally, the choices were to member inquiries for information and commanding. made. To those who applied, but were not manuals, printing up and mailing off a lot Shuttle Alabama, Region 2. chosen - PLEASE! I *urge* you to con- of our correspondence, up to and includ- The Shuttle Hellfire is now the USS tinue to seek a position within the organi- ing launch packets for new shuttles. He Hellfire, NCC-74206, Defiant-Class Es- Shuttle Galveston Bay, Region 3. zation. Starfleet needs, and will always is also local to me, which is something I cort. Captain Christopher J. Rossman, need, people like yourselves to volunteer have come to realize I very much need. commanding. Shuttle Vigilant, Region 7. themselves, and give back to the organi- He & I will be able to get together, and go zation. On behalf of myself, ShOC, and over ShOC business, on a regular basis. The Shuttle Reprisal is now the USS Re- Shuttle Bengal, Region 12. all of Starfleet, I *THANK YOU* for your If you need to get in touch with Tom, he prisal, NCC-1896, Sovereign-Class interest, and applying. Now, on to the can be reached at: Crusier. Captain Greg Franklin, com- The IC will be upon us by the time introductions... Tom Rutledge manding. you read this. Hopefully I will get to meet Please join me in welcoming to 9805 NE 116 St., Ste. # 7105 many more of you there. The IC is *al- ShOC, Fleet Captain Denine Malotte, of Kirkland, WA 98034 The Shuttle Anasazi is now the USS ways* one of the major highlights of the the USS Nomad, in Region 12, as the new (425) 806-8325 Babylon, NCC-75014, Sovereign-Class year for me. Heck, I can always use a senior Vice Chief of Shuttle Operations, email: [email protected] Crusier. Captain Colleen Hadley, com- good vacation, and this year’s IC prom- Starfleet. Denine brings with her a pas- Folks - please join me in welcoming manding. ises to be a grand one indeed. sion for serving Starfleet such as I have Denine and Tom to the Starfleet Shuttle not seen in a LONG time. She also brings Operations Command! The Shuttle Quantum is now the USS We’ve had a turbulent few months with her a great deal of Starfleet, and real Onward. In recent months, the fol- Quantum, NCC-1734-E, Intrepid-Class here at ShOC - the rest of the year though life experience that will serve Starfleet lowing chapters have gone on to commis- Crusier. Captain Kevin D. Brower, com- is looking pretty good, from where I sit. well. She also has excellent internet con- sion: manding. I’ll have more news, more ramblings, etc. nectivity, and direct access to the Comp next issue. Until then, as always, you can Ops Membership Processing Dept., which The Shuttle Tanagra is now the USS Now that we’ve cleared all those reach me, if need be at: will enable her to help those many shuttle Tanagra, NCC-20023, Arcadia Class Ex- shuttles out of the shuttle bay, we’ve been members who are having difficulties with ploratory Cruiser. Commodore Jesse able to clean it out, scrub it down, slap on Dennis Gray their memberships. Smith, commanding. a fresh coat of paint, and generally get it 3014 Kromer Ave. Denine will be taking over Mr. ready for the following new shuttles: Everett, WA 98201-4123 Friesen’s role of accepting and process- The Shuttle Sun Tzu is now the USS Sun (425) 257-3276 ing all the monthly status reports (MSR’s) Tzu, NCC-5373, Soyuz-Class Tactical Shuttle Spirit Wolf, Region 3. Captain email: [email protected] from shuttles. Those who report via email Frigate. Captain Sandford Berenberg, Michelle DuBose, commanding. to the [email protected] address need not commanding. See y’all in two, and keep cool! fear, as your reports will still reach Shuttle Dragon’s Cub, Region 4. Com- Denine. However, to assist her in sorting The Shuttle Ohio is now the USS Ohio, mander Dee Horn, commanding. As ever, incoming emails, we would now ask that NCC-75007, Sovereign-Class Crusier. Serving the ‘Shuttles’ of the Fleet..... your MSR’s *ONLY* be sent to the fol- Captain Roger Scritchfield, commanding. Shuttle Woomera, Region 11. Com- RAdm Dennis Gray lowing address: [email protected]. mander Vanessa Taylor, commanding. Number 86 • Apr/May, 1998 • Communiqué • Page 15 STARFLEET BY THE NUMBERS FOR 1997: RADM TOM MONAGHAN, CHIEF OF OPERATIONS, STARFLEET

CHAPTERS COMMISSIONED OR USS Freedom, Region 1 Capt. Earl Patterson, USS Galactica, Reg. 1 Capt. Mark Anbinder, USS Accord, Reg. 7 RECOMMISSIONED: USS Intrepid, Region 1 Capt. Tracy Newby, USS Northern Lights, Capt. Timothy Fuss, USS Dauntless, Rg. 7 USS Alexandretta, Region 12 Reg. 4 Capt. Phill Wright, USS Alliance, Region 12 USS Solar Flare, Region 5, Captain Deanna USS Maelstrom, Region 12 Capt. Shaughn O’Connor, USS Rogue Capt. Andrew Letch, USS Astra, Region 5 Blanchard, CO USS Itasca, Region 6 Phoenix, Reg. 2 Capt. Aaron Murphy, USS Braveheart, Rg.3 USS Adamant, Region 7, Captain Mary Ann USS Edgar D. Mitchell, Region 1 Capt. Phill Wright, USS Ambassador, Rg 12 Captain Robert Edwards, USS Kepler, Rg. 3 Pugliese, CO USS Avalon, Region 14 Capt. Patricia R. Davis, USS Arizona, Reg.1 Capt. Kris T. Klufas, USS Thagard, Reg. 7 USS Rogue Phoenix, Region 2, Captain USS Sekhmet, Region 1 Captain Abe Smith, USS Odyssey, Region 2 Captain George F. Malone, Jr. USS Lone Shaughn O’Connor, CO USS Confederate, Region 2 Captain Cheryl Lowe, USS Briza, Region 7 Wolf, Region 7 USS Bean Sidhe, Region 15, Captain E. USS Phoenix, Region 2 Captain Richard Getz, USS Kepler, Reg. 3 Capt. Tamara Copple, USS Phoenix, Rg 12 Jerry Beaulieu, CO USS Fearless, Region 3 Capt. E. Jerry Beaulieu, USS Bean Sidhe, Rear Admiral Sharon Ann Campbell, USS USS Broadsword, Region 12, Colonel USS Konkordium, Region 15 Reg. 15 Pendragon, Region 5 Randy Bisig, CO USS N’Dele, Region 11 Colonel Randy Bisig, USS Broadsword, Capt. Mike Walter, Sr., USS Columbus, Station Lewis B. Puller, Region 1, Captain USS Aries, Region 1 Region 12 Reg. 1 David McCabe, CO USS Delta Clipper, Region 12 Capt. David McCabe, Station Lewis B. Capt. Monika Kirchenmaier, USS Europe, USS Cydonia, Region 12, Captain Kurt Shadowstar Station, Region 7 Puller, Reg. 1 Reg. 9 Pfeiffer, CO USS Vanguard, Region 12 Captain Kurt Pfeiffer, USS Cydonia, Reg.12 Captain Kierin Bushore, USS Winter USS Wind Spirit, Region 17, Captain Bill USS Superior, Region 12 Capt. Bill Sowers, USS Wind Spirit, Reg. 17 Solstice, Region 4 Sowers, CO USS Daniel Soule, Region 5 Capt. Theressa Batson, USS Starchaser, Captain Joe Hoolihan, USS Matrix, Reg. 7 USS Valkyrie, Region 12, Captain Sally *USS Ambassador, Region 12 Reg. 5 Capt. Mike Dugas, USS White Star, Reg. 12 Moag, CO *USS Centurion, Region 12 Fleet Capt. Jon Riddick, USS Khai Tam, Captain Bob DeArmond, USS Kidd, Reg. 3 USS Belgica, Region 21, Captain Jurgen USS Savannah, Region 2 Reg. 2 Colonel Adam Thompson, USS Rodger Puype, CO USS Archangel, Region 12 Captain Jurgen Puype, USS Belgica, Reg.21 Young, Region 3 USS Phantom, Region 1, Commodore John USS Darkstar, Region 1 Capt. David Goudsward, USS Prevailing Colonel Glenn Smith, USS Trouncer, “Jack” Hopkins, CO USS Hawking, Region 2 Wind, Reg. 7 Region 3 USS Lone Wolf, Region 7, Captain Ray H. USS Toronto, Region 13 Commander Joseph Certeza, USS Tikopai, Captain Ramon Macias, USS Northern Shepherd, Jr., CO USS Shaun Christopher, Region 12 Reg. 4 Lights, Region 4 USS Blackstar, Region 2, Admiral Deborah USS Wolverine, Region 3 Commodore John “Jack” Hopkins, USS Capt. Pat Stewart, USS Wind Spirit, Reg. 17 Maestu, CO USS Cape Fear, Region 1 Phantom, Region 1 Captain Marcia Waples, USS IDIC, Reg. 7 USS Providence, Region 1, Captain Warren USS Jolly Roger, Region 2 Capt.Robert Mooney, USS Traveler, Reg.12 Captain Suzanne Davis, USS Orion, Reg. 4 Price, CO USS Belgica, Region 21 Capt. David Horner, USS Rutledge, Reg. 1 USS Crusader, Region 5, Captain Jennifer USS Paraclete, Region 12 Capt. David Schwanke, USS Constitution, REGIONAL ROUNDUP (REGIONAL Thomas, CO **USS LeConte, Region 1 Reg. 5 REPORTING RECORDS FOR 1997): USS Crystal Star, Region 10, Captain David Capt. Jim Cushing, USS Mark Twain, Reg.1 Berube, CO *NOTE: USS Ambassador & USS Centu- Capt. Barbara Lariscy, USS Star League, REGION 01: Admiral Linda Smith, RC USS Bounty, Region 7, Captain Stephen rion merged to form the USS Alliance. Reg.1 12 reports received (100%) **NOTE: USS LeConte recommissioned as Capt. Cliff Bailey, Jr., USS Gemini Dream, Buonocore, CO REGION 02: Vice Adm. Killy Hilliard, RC Station Nexus, Region 5, Fleet Captain Kurt USS Bennu. Reg. 1 12 reports received (100%) Roitinger, CO Capt. Bryan Stevens, USS New Horizons, USS Accord, Region 7, Captain Mark NEW CHAPTER COMMANDING Reg. 7 REGION 03: Rear Adm. Brad Pense, RC Anbinder, CO OFFICERS: Capt. Ray H. Shepherd, Jr., USS Lone Wolf, 12 reports received (100%) USS Alliance, Region 12, Captain Phill Reg. 7 REGION 04: Admiral Kim Lerman, RC Captain Jeff Spurgeon, USS Mir, Region 17 AdmDeborah Maestu, USS Blackstar, Reg.2 Wright, CO 12 reports received (100%) USS Phoenix, Region 12, Captain Tamara Captain Gary Ensey, USS Triton, Region 7 Capt.David Crowell, USS Battlestar, Reg.12 Capt. Rochelle Eldridge, USS Pendragon, Capt. Alice Arnold, USS Onizuka, Region 4 REGION 05: FCapt. Kurt Roithinger, RC Copple, CO 12 reports received (100%) USS Winter Solstice, Region 4, Captain Reg. 5 Capt. Charles Werner, USS Peacekeeper, Capt. Deanna Blanchard, USS Solar Flare, Reg.4 REGION 06: Adm. David Kloempken, RC Kierin Bushore, CO 8 reports received (67%) USS White Star, Region 12, Captain Mike Reg. 5 Capt. Gawain D. Middleton, USS Brissany, Captain Matt Black, USS Thagard, Region 7 Reg. 3 REGION 07: Rear Adm. Bob Vosseller, RC Dugas, CO 12 reports received (100%) USS Kidd, Region 3, Captain Bob Capt. Leanna Morgan, USS Rubicon, Reg. 5 Capt. Warren Price, USS Providence, Reg. 1 Capt. Donna Tucker, USS Yamato, Reg. 2 Capt. Douglas R. Foulk, USS Columbus, REGION 09: Vice Adm. Beate Gellings, RC DeArmond, CO Captain Jens Schaefer, RC USS Rodger Young, Region 3, Colonel Captain Baylus Brooks, USS Jolly Roger Reg. 1 (formerly USS Lynx), Region 2 Capt.Jennifer Thomas, USS Crusader, Reg.5 12 reports received (100%) Adam Thompson, CO REGION 10: Fleet Captain Paul Reid, RC USS Bennu, Region 1, Captain Ben Captain Pete Briggs, USS Simonov, Reg.4 Captain Henry DuBose, USS Ronald E. 12 reports received (100%) Redding, CO Capt. Peggy Mackey, USS Constar, Reg. 4 McNair, Region 1 Capt. Chris Spink, USS Star Union, Reg. 2 Capt.David Berube, USSCrystalStar, Reg.10 REGION 11: Admiral Jennifer Yates, RC CHAPTERS THAT HAVE BEEN Captain Stephen Stott, USS Ronald E. Captain Ben Redding, USS Bennu (formerly 12 reports received (100%) DECOMMISSIONED OR LEFT McNair, Region 1 USS LeConte), Region 1 REGION 12: Rear Adm. Mike Malotte, RC STARFLEET: Capt. Sam Black, USS Quanah Parker, Rg. 3 Capt. Stephen Buonocore, USS Bounty, 11 reports received (92%) Capt. Mary Ann Pugliese, USS Adamant, Reg. 7 REGION 13: FCapt. Lynda Ciaschini, RC USS Crazy Horse, Region 5 Reg. 7 Fleet Captain Kurt Roithinger, Nexus 3 reports received (region shut down) USS Encounter, Region 2 Captain Pat Fryer, USS Freedom, Region 1 Station, Region 5 USS Farhion, Region 17 Capt. Paul Shirley IV, USS Imperial Star,R1 Capt. Ken Oziah, USS Stellar Wind, Reg. 12 Cont on Page 16 Page 16 • Communiqué • Apr/May, 1998 • Number 86

Starfleet By The Region 12 Holds Tenth Numbers Annual Summit Cont from Page 15 Kris Harah Salutations from the folks of Region 12! Iron Star: USS Sunflower REGION 15:Commodore Joseph Ruttar, RC The month of April had a special distinction Brian Burke USS Traveler 12 reports received (100%) for those of us in the Twelfth Fleet as we cel- Brenda Carter USS Umiak REGION 17: Commodore Kiera Russell- th ebrated our 10 Annual Region 12 Summit. Beth Chrisp USS White Star Strong, RC This year’s Summit, held in St. Louis, Mis- Ann Freeman USS Ursus 11 reports received (92%) souri, was dubbed “The Summit on the Edge Brian Gates REGION 21: Captain Jurgen Puype, RC of Forever” leaving the theme possibilities Norm Hackett Alicia Boyd - Certificate of Apprecia- 5 reports received (42%) wide open for any and all who attended. The Cyndi Sisco tion - 1996 Region 12 Summit latest count available to this editor was that Joyce Williams STARFLEET OPERATIONS REGIONS over 160 people attended two and a half days Sally Williams 1998 Region 12 Space Camp Scholar- OF THE MONTH: of fun, fandom and fraternization. Wanda Williams ship winner: The event kicked off Friday night with The determining factor was the essay sub- 9702: Region Five, Captain Kurt Roithinger, the registration of most attendee’s, a punch Silver Pillar: mitted by each candidate. Each essay is given Interim Regional Coordinator and cake reception and a general, “Oh my Ken Oziah a blind reading, which is to say that all essays 9703: Region Fifteen, Commodore Joe Gawd! I haven’t seen you in sooooo long!” were read and the staff did not know who the Ruttar, Regional Coordinator Saturday marked the Region 12 Awards Legion of Merit: writer was or where the writer was from. All 9704: Region Ten, Fleet Captain Paul Reid, Ceremony- with a live “Carson-style” band Bea Hart votes were decided by essay content. Alex Regional Coordinator accompanying the intros, the roll-call of ships Suzy Mooney Estelmann has won the 2nd annual award and 9705: Region One, Admiral Linda Smith, and the commissioning of several chapters. Don Pugh will be attending Space Camp in Hutchinson, Regional Coordinator Saturday morning quickly rolled into Satur- Kansas this summer. 9706: Region Five, Fleet Captain Kurt day afternoon with a full line-up of panels to Golden Pillar: Roithinger, Regional Coordinator participate in including fencing, basic sign Rusty Burdette Annual Awards: 9707: Region Four, Vice Admiral Kim language, publications, recruiting, and the Troy Cash Lerman, Regional Coordinator STARFLEET Marines. The Region 12 Auc- Kris Harah Newsletter of the Year - Kris Harah and 9708: Region Fifteen, Commodore Joseph tion took place just before supper, raising Wade Hoover the Shuttle Atlas newsletter, “The Legend” Ruttar, Regional Coordinator money for the Region and assorted chapter Michelle Johnson This is the first time that a shuttle has won 9709: Region Seven, Rear Admiral Bob charities from goods donated by the chapters. Carl Johnson this award. Vosseller, Regional Coordinator As the afternoon wound down into Denine Malotte 9710: Region Three, Rear Admiral Brad evening, the attendees returned to their rooms Kurt Pfeiffer Best Single Newsletter - Molly Reiber Pense, Regional Coordinator to change into the various costumes for the Kate Pfoutz and the USS Marko Ramius newsletter, 9711: Region Two, Vice Admiral night, and a wide and varied assortment it was Sharon Srock “The Neutral Zone” Kelly Hilliard, Regional Coordinator that reappeared! “Seven of Nine” was there, Donna Stewart along with an Orion slave girl and an entire 9712: Region Eleven, Admiral Outstanding Youth Article - Ace band of purple-clad “Nomads” (hmmmm… I Crystal Star: Jennifer Yates, Regional Coordinator Butrum, in the USS Traveler’ newsletter, believe they actually exited from the R12 Flag- Randy Bisig “Traveler’s Log” ship, the USS NOMAD!) Topping the list was Matt Kelley STARFLEET OPERATIONS REGIONS the Summit Coordinator, Kurt Pfeiffer, trussed Shuttle of the year Nominees: OF THE YEAR (1997): up like a Christmas turkey in his Region 12 Purple Heart: Shuttle Atlas (Winner) Asylum straight jacket; it appears that coordi- Norman Huff Region Five, Commodore Kurt Roithinger, nating a Summit can be dangerous to your Shuttle Celt Shuttle Hellfire Regional Coordinator mental health! Humanitarian Unit Citations: and The rest of Saturday evening and into the USS Ambassador Ship of the year nominees: Region Fifteen, Commodore Joseph Ruttar, wee hours of Sunday morning has been cap- USS Antonio Maria Valsalva USS Cydonia Regional Coordinator tured on film and stored in a secure place USS Battlestar USS Orion known only to a few. We’ll be pulling these USS Bradbury USS Traveler (Winner) pictures out at next year’s Summit Auction. USS Centurion It’s amazing how much people will pay to Shuttle Cicero Youth of the year nominees: keep certain photos out of circulation! USS Cydonia Mysha Allen (Winner) Sunday morning wrapped up the festivi- USS Discovery Christen McClintock ties as the folks packed up, said their good- USS Empress Brian Young byes and headed for home. Thanks to all who USS Hexum were able to make it, we hope to see you all USS Horizon Officer of the year nominees: again- and then some- next year! USS Jeannette Maddox Michelle Johnson (Winner) The following awards and commenda- USS Krazny Oktyabr Rachel Pfeiffer tions were issued at the Region 12 Summit. USS Morning Star Brad Wilders Congratulations to all!! Shuttle Mustang USS Mystique Member of the year nominees: Region 12 Awards USS Nightshade Kris Harah USS Oklahoma Steve Strasser (Winner) Citation of Commendation: USS Orion Brad Wilders Tim Keltner USS Quantum USS Stargazer Number 86 • Apr/May, 1998 • Communiqué • Page 17 Region One The Next Generation Voyages Into Amazing AnotherUniverse.com Stories when the World’s Oldest Science Fic- Cyberstore Features tion Magazine Relaunches in July,’98 TV, Movie, Comic Book Summit & Toy Real-Time News Ben C. Redding Submitted by Chuck Freas Forwarded by Chuck Freas On the weekend of April 17-19, resistance On May 19th, game-industry leader Wizards of the Coast, Inc. announced MANASSAAS, Va., May 27 — was futile as the Borg took over the Region One Summit. On Friday night, registration an agreement with Viacom Consumer Products, the licensing division of Para- began and models began to accumulate on mount Pictures, for the premiere issue of the relaunching of AMAZING Sto- Aim your browser to tables in the dealer¹s room to await judging the ries, the world’s oldest magazine, featuring cover art and origi- AnotherUniverse.com, the ultimate next day. The events on Friday evening were nal short stories from the legendary Star Trek: The Next Generation. pop culture center for netizens. Here, limited to an informal marine muster and a The cover of July’s premiere issue will feature the USS Enterprise-D. in a one-of-a-kind site that is both a King of the Hill Battletech game. Members of summit security were on duty until the reg- The art was created by Hugo-winning artist Bob Eggleton. In addition, two weekly Webzine and a jam-packed istration table closed around 11:00 p.m. TNG short stories will be featured: “Last Words,” by New York Times best- cyberstore, you’ll find an Saturday began with a captains call and selling novelist A.C. Crispin, and “On the Scent of Trouble,” by veteran Star encyclopedia’s worth of information general sessions, where we were saddened to Trek author John Betancourt. on your favorite celebrities, movies hear of Admiral Linda Smith¹s resignation as “The relaunch of AMAZING Stories has been highly anticipated,” said and TV shows, plus the broadest se- Region One RC. However, the mood picked up with a variety of meetings beginning at 1:00 Wendy Noritake, periodicals publisher at Wizards of the Coast. “We feel the lection of entertainment collectibles and ending at 5:00. These meetings dealt with inclusion of Star Trek: The Next Generation stories and cover art will allow this side of Disney’s warehouses. many departments within STARFLEET, in- us to reach a wider audience. The science fiction short story has a long history cluding Communications, Operations, Medi- and we are proud to continue and nurture this tradition.” Say you’re a Star Trek fan. On cal, and the Marines. There were also some Other world-class, award-winning authors contributing to the first issue any given week, you may discover an unique seminars such as Bernie¹s self defense seminar, and his meeting where STARFLEET include winner Ben Bova, current Hugo and Nebula awards interview with a major character or members gathered to discuss strategies and nominee James Alan Gardner, and former Nebula award nominee Neal Barrett writer, a review of a new memoir by materials to use in building a successful Jr. Science fiction fans will be the first to preview the “Gooses” excerpt from Walter “Chekov” Koenig, an evalua- Website. Everyone seemed to enjoy the af- two-time Hugo and Nebula awards winner Orson Scott Card’s novel tion of a new card game based on the ternoon. “Heartfire,” and to read unique commentary from , author of series, or a tongue-in-cheek piece on A delightful banquet and auction took place Saturday night. Following the auction, the Hugo-winning short story “Bicycle Repairman.” what one writer would do if he were entertainment was provided in the form of the The premiere issue will also cover many fascinating facets of Captain Picard (“I will forbid members Bennu¹s belly dancing ladies, a martial arts AMAZING’s 72-year history along with reviews of science fiction books, of my crew from wearing Spandex”). demonstration, and a Klingon ritual battle. A films and electronic games. AMAZING Stories will be available at most Click on a link, and you’ll find your- dance followed, with music from a live DJ. mass-market retail outlets as well as most book, hobby, game and science self looking at limited-edition Star There was even a Borg piñata to break open! The celebration lasted until the wee hours of fiction specialty stores. The magazine will be distributed in a four-color, 8- Trek action figures, a United Federa- the morning, everyone had a blast. inch by 10 7/8-inch magazine format at a suggested retail price of $4.99. tion shot glass, Captain Pike’s laser Sunday morning came too early for many Amazing Stories was founded in 1926 by Hugo Gernsback, widely ac- pistol, and related books, comics and people, with closing ceremonies and awards knowledged as the father of science fiction, and was the first publication solely statues — all available for ordering beginning at 9:00 a.m. The Captain’s Quest dedicated to the science fiction genre. For more information on Wizards of online. Back articles are archived on followed closing ceremonies, with this year’s the Coast, visit the company’s website at www.wizards.com or contact Wiz- competition being a “Duck” egg hunt. Due to the site, so you can track down an epi- the rainy weather, the egg hunt had to be held ards of the Coast’s Steven Kam at (425) 204-7695. sode or an interview you missed at any inside. The cadets hid eggs in four rooms of time. the convention center. The captains looked for eggs, and the executive officers brought the AnotherUniverse.com is such a eggs (one at a time) to the scorekeepers. Each egg had a point value inside, ranging from 50 popular site that it receives nearly points to 5. The shuttle Tereshkova won, with 750,000 visits and 2.5 million page Captain Robin Pillow and his XO¹s stand-in, views per month. So beam yourself Erin Newby, gathering eggs that totaled 630 up, Scotty: a whole new galaxy of en- points. The Tri-star team of Bernie and Susan tertainment awaits. Fritts came in second with 360 points. The afternoon¹s events ended with the Tug of War competition. The newly commissioned ship SOURCE AnotherUniverse.com USS Reprisal won (they were also the cur- rent champs from last year). All in all, every- one enjoyed the weekend and I look forward to summit 99. Page 18 • Communiqué • Apr/May, 1998 • Number 86

Talaxian Trade Show FOR SALE MEMBERS WANTED Looking to sell my collection of ST charac- USS AURORA VULCANUS (correspon- ters, tired of staring at them on my wall. (Imag- dence chapter) is looking for members, who FOR SALE FOR SALE ine that!) Still in original packages. Have like to write, draw, and role play. Join one of aprox. 60! For details, write: Cpt. Ken Oziah, the most creative starships in the Fleet. Con- Handmade fuzzy stuffed tribbles $13, hand- For Sale: Star Trek Collectibles including 605 S. Harrison # 2, Olathe, KS 66061 or e- tact: Michelle Fanelli P.O. Box 591874 Hous- made wooden phasers that fire rubber bands Hallmark Ornaments (Enterprise NCC-1701 mail: [email protected] ton, TX 77259 - 1874 or [email protected] $25, USS Mir logo cups $4. Make check or in original box - $400) Must sacrifice all. For money order payable to Nancy Lynch, 1737 list send $1.00 and SASE to CAS, PO Box Donner’s Country Crafts can meet your em- SAN DIEGO AREA FANS, regular meeting Avenida de Quintas, Las Cruces, NM 88005 93, West Point, PA 19486. broidery needs. Considering putting your logo ship USS MIRAMAR looking for active mem- or contact [email protected]. or ship name on t-shirts? We can do that. More bers to join in Trek fun and Community Ser- Complete set of nine (9) Star Trek: TOS Com- information (send SASE): PO Box 158, vice. Help us grow and launch shuttles. For George Takei’s “To The Stars”, autographed memorative Plates, Hamilton Collection, is- Hamersville, OH 45130, e-mail: details, call Gaye Holder at (619) 566-6320 $20, unsigned $15, (s/h $3); proceeds to help sued and bought 1984-86, artist Susie Morton, [email protected], or visit our or email [email protected]. with USS MIRAMAR’s abused children all with original boxes and inside flyer papers. website at http://home.att.net/~donner.crafts. project. Inquires to: 8686 Jade Coast Dr, San Descriptions with plate ID #’s available with Are you a weary ‘fleeter? Too many irons in Diego, CA 92126. SASE. Total new price $294.92. Will take -^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^- the fire? Looking to lighten your load? Then best offer. Write Larry W. Jones, 23 NW 57th DONNER’S COUNTRY CRAFTS join a correspondence chapter! The USS Stel- STARFLEET watches: trim with a shock Street, Lawton, OK 73505-5809. Custom Embroidery and Specialty Woodworking lar Wind NCC-40513 is a correspondence and water resistant quartz assembly. The watch 505 E. Main St., P. O. Box 158 chapter in search of members. For more info: face is the STARFLEET logo in blue and Over 500 film clip cells: from 1966-1969 Hamersville, OH 45130 Cpt. Ken Oziah, 605 S. Harrison #2, Olathe, white. Leather-like adjustable band. Cost: $30 ST:TOS mounted in slide casings. Lincoln http://home.att.net/~donner.crafts KS 66061 e-mail:[email protected]. (includes P&H). Send check or money order Enterprise sold these in the 1970s (all mounted -^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^- to: USS Stargazer, PO Box 411793, Kansas in slides!) Inquiries call Kirk (314)949-2976. Space Station Nexus is an internet-only, dues City, MO 64141. STARFLEET — The International Star Trek free chapter. Our primary focus is All Things USS Stellar Wind NCC-1501A is making way Fan Association; RADM Carolyn Donner, Internet and our own Fiction. We are especially Ever ask one of your officers about a late re- for the new NCC-40513. All of the NCC- R/1 VRC - RDC Program, and SFA — Vice looking for anyone interested in Administra- port and get “Well, I’ll get around to it.” ? 1501A publications are available for postage: Commandant SFA — College of Communi- tive positions. Query Fleet Captain Kurt Well, now you can provide them with one! back issues, membership and writers guides. cations, Director USS JURASSIC — Roithinger [email protected] for more info. Cascade Station is now producing the “Offi- SASE Allyson Dyar, PO Box 941, Kirkland STARFLEET’S 1996 SHIP OF THE YEAR Attention unassigned STARFLEET members cial” STARFLEET Round Tuit. Only $2 plus WA, 98083-0941 e-mail: [email protected]. — Region One’s 1997 Ship of the Year in NW Louisiana! The Shuttle Roger Young S/H gets you one of these beauties! You can You can order SFA Patches ($4.50 each), or is looking for recruits. For more information also order one with your regional logo on them The Anvil is the 40-page monthly ‘zine of the embroidered shirts, etc. with SFA logos and contact: (LTC) Adam R. Thompson, 340 Col- for $1 more! Chapter rounds are dealt with on USS Hephaestus, Region 2. We exchange with R/1 logos on them (ask about prices) from lege St., Apt.4, Shreveport, LA 71104, phone: a case by case basis. For more information or other chapters, and subscriptions are available Donner’s Country Crafts (above). to order, send check or money order payable for $10 per year (12 issues). For a sample (318)227-0053, or email: [email protected]. to Ed Nowlin to Cascade Station, Attn: Round issue, send 2 stamps. Captain Pete Mohney, MEMBERS WANTED Members wanted to help form a new chapter Tuit 2651 Kenco Ave. Redding, CA 96002- USS Hephaestus NCC-2004, 1105 Oak Creek in the Colville WA area. If interested contact: 1410 or send email to:capt_ed@ earthlink.net. Trail, Birmingham AL 35215. Burt Mader, 1331 E. Elep, Colville, WA 99114 Allow up to 4 weeks for delivery. Attention Star Trek Fans seeking members to Show pride for Ship & Fleet. Region logo as join the Starship Constitution There are ample or e-mail at: [email protected]. White mesh knit polo shirts with embroidered a comm. badge, with your ships name. Re- opportunities for advancement. Contact: (Cpt.) United Starfleet Command: Ships leaving for STARFLEET logo on left breast. Cool and gions Available: 2,3,4,6,7,12. $20 (s&h incl) Gary E. Schwanke 105 SE Lake Street, Al- exploration of space. Join the Fun. For more comfortable. S-M-L-XL-2XL $23 plus $3 Others coming shortly. Get yours today. bany, 97321 or E-Mail: [email protected]. Information send a LSASE to: USC PO. Box s&h. Checks payable to STARFLEET-Region Contact Lt. Mark Andrews: 5864 Asheville, NC 28813-5864. 2 at 110 Napier Ave., Warner Robbins, GA [email protected] or UNASSIGNED CORRESPONDENCE 31093. P.O.Box 632, Kingsburg, CA 93631 STARFLEET MEMBERS: The Starship Honor above all else! The RSE/ Romulan Star Gemini Dream awaits you! While primarily Sci-Fi Spotlight. Star Trek, Babylon 5, Dr. Empire seeks those loyal to the Empire for USS BRIZA patches for your collection. an online chapter, a few stamps will keep you Who, and more! Sci-Fi Spotlight (formerly adventure and battle. For details, send SASE Measures approx. 4.5" high x 2.5" wide. Col- up with our newsletter. Contact Adrienne Space-Time Continuum) newsletter for visual to RSEINC., PO Box 3508, Dayton, OH ors are green, white, black and gold. Send a Paradis, 2147 W. Romneya Dr. Anaheim, CA media fans. Great behind-the-scenes tidbits, 45401 or email to: [email protected]. check or money order for $5 to: USS BRIZA, 92801-1639 e-mail: [email protected] : celebrities, appearances, letters! Sample copy PO. Box 2794, Cinnaminson, NJ 08077. Homepage: http://members.aol.com/akaxo/ $2 US; $3 foreign. Send to: Bjo Trimble, PO Romulan International Chapter IRC Kavar USSGeminiDream/Onboard.html. Embarrassed by unsightly, not authentic belt Box 6858, Kingswood, TX 77325-6858. needs Terrans, Vulcans, and Klingons. Con- clips on your TNG phaser and tricorder? Pat- Come aboard the USS IDIC, NCC-71811. We tact (Sub-Commander) Jason Taylor, 5225 terns now available with detailed instructions Autographed TNG Inaugural Edition card set are a regular meeting chapter serving Metro- Canyon View Drive, Sparks, NV 89436, or in original Skybox logo binder. All major cast, for making attractive leather holsters. Send politan Washington, DC. Activities include a hail him at (703) 626-7334. You must join the $3.00 for one (indicate phaser or tricorder), plus other cast and crew signed, plus language newsletter and social events. Contact: R.I.E., and you must enclose LSASE. set, plus holograms including goldEnterprise. or $6.00 for both to Kathy Warren, 1183 [email protected], or write USS IDIC, PO Box Lawrence Rd., Murfreesboro, TN 37128. 18 autographs total. $450 shipped. Call Peg 22578, Alexandria, VA 22304. 510-236-5951 for details. MISC Hallmark Christmas ornaments, 1992, mint USS JURASSIC - correspondence ship — condition in original boxes, $35 each plus post- Large collection of Robert Summers limited- looking for new members. We have a news- Add spice to your ship with a custom designed age. Shuttlecraft Galileo with Spock’s voice! edition art prints. Mostly Western and Indian letter, are active via internet, and many other web page. Catered to your needs. Special rates Captain Pete Mohney, USS Hephaestus NCC- themes, some artist’s proofs. Also, a complete projects. For more information send SASE for STARFLEET Members. Hosting services 2004, 1105 Oak Creek Trail, Birmingham AL Connelly Collection of ten very limited edi- to: PO Box 158, Hamersville, OH 45130, or available. Visit http://www. usstristar.com. For 35215, or call (205) 680-5723. tion art prints by different noted western art- e-mail [email protected]. Starlight Web Creations (423) 531-4848, or email: [email protected]. ists. Sold as a collection. Contact Chuck Freas Carolyn.Donner@ galaxy.weyr.org. go to http://www.starlightweb.com. at PO Box. 8942, Amarillo, TX, 79114-8942. Number 86 • Apr/ May, 1998 • Communiqué • Page 19

DragonCon, September 3-6, 1998, Atlanta’s MISC Inforum Convention Center and Hyatt Regency Region 4 Alpha Sector Fund raising? Need extra money? Send e-mail Hotel, Atlanta, GA. Guests TBA. Four day to [email protected] or write to me at Tom memberships $40 through March 15, $50 Rutledge 11889 98 Ave. NE, Kirkland, WA through May 15, and $60 at the door. Write Bowl-a-thon 98034 and I’ll send you details on how you DragonCon ’98, PO Box 47696, Atlanta GA can generate recurring funds every month with 30362-0696, http://www.dragoncon.org, call Lt. Chris Killian 24 hour info line at (770) 623-6321. Tickets a little effort on your part. U.S.S. Peacekeeper, Region 4 available through Ticketmaster with Visa, MC R/1 Engineers! If you have not contacted your or Amex at (404) 249-6400. Over three years ago, then Region ery ten or fifteen minutes with 2-3 RDC in awhile, there is a growing amount of 4 Central (now known as Alpha Sec- prizes being handed out at a time. activity in the EROR/1a project. Wanna get ANNOUNCEMENTS tor) Commander, Dan Haven, and Among the prizes were a portable CD involved? Contact Gary Donner at [email protected], or SASE to PO Box 158, ATTENTION: If you have been promoted to Chris Camper decided to look into player and a 13” color TV. Hamersville, OH 45130. Captain or above and have not received a pro- doing a fund-raiser for a local charity. In addition to the bowl-a-thon, as motion certificate, please email your name, Don and Chris considered several dif- in previous years, there was an awards RDC PROGRAM ... If you would like to know SCC#, and the date that you received it to the ferent charities but of all the charities, dinner to honor those outstanding in- more about the R1 RDC Program visit our promotions coordinator Michael Malotte: the Tulare County Special Olympics dividuals who helped make the bowl- website at www.geocities.com/Area51/Shire/ [email protected]. 1156 or rdc.regionone.com. was the only one totally staffed by vol- a-thon such a great success and, to The Security School has reopened with all new unteers. Don and Chris spoke to Les hand out the trophy to the winning Are you a Ham Operator? USS JURASSIC courses and exams. Currently, the Basic and Masconi, Director of the Tulare team. The winning team score was not has two aboard at the moment who would like Convention Security Officer’s Courses are County Special Olympics. Les told only based on their bowling ability but to communicate with other Trekking Hams and available. Other courses are being developed Don and Chris that the Kiwanis