Recruitment Information Pack Corporate Development Officer
Wales Millennium Centre
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Letter from the Managing Director
Dear Applicant
Thank you for your interest in joining Wales Millennium Centre.
As Wales’ national arts centre our vision is to ‘Inspire our Nation and Impress the World’. The Centre’s achievements in our first 12 years have been incredible. We have welcomed over 16.5 million visitors through our doors, over 4 million theatre attendees and inspired over 300,000 children and young people through our Creative Learning program. However, we are not complacent, and there is still much for us to achieve, and as a comparatively young organisation, we welcome new ideas and fresh ways of thinking.
This is an exciting time in the Centre’s history. We have recently refocused some key teams so that we have the capacity and capability to deliver our future ambition, resulting in new roles and new opportunities. The Centre has built a very strong platform of success and these roles offer the opportunity for you to bring your ideas, creativity, passion, knowledge and experience to the Centre. In return, the successful candidate will be part of a strong team in a world class venue, which is becoming a true ‘creative powerhouse’ in every way.
Thank you for your interest and Pob Lwc!
Best Wishes
Mathew Milsom
Managing Director
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What do people say about us?
“…… In short, it’s one of the finest facilities in the world - And the best theatre in the world built in the last 50 years”
Lord Lloyd Webber
“This cultural institution has a power of a lion and is an international success story. It’s one of the best venues which has been built in the many past decades”
Valery Gergiev, Artistic Director, The Mariinsky Theatre
“It’s an operatic scale theatre. Every single show I’ve had there has been phenomenally successful.”
Sir Cameron Mackintosh
“The feedback that I received from delegates, visit coordinators and even our external contacts was just fantastic. Everybody agrees that the meeting rooms were beautiful, very comfortable and of a very high standard. AV and set up – excellent and staff incredibly kind and helpful. And I shouldn’t forget about the food – at Ffresh restaurant and served in Foyer – we felt spoilt by your wonderful catering team.
Dorota Drajewicz, British Council
“…a carnival atmosphere prevailed and, just like the foxes, it was a bit fantastic.”
The Stage, for Roald Dahl’s City of the Unexpected
“In this unique intelligent production, theatricality and reality are perfectly conjoined. We get a big, very moving and rewarding show. Quite possibly one of the best to come out of the eleven year old Millennium Centre.”
Theatre in Wales, for Only the Brave
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Our Vision
Wales Millennium Centre aims to ‘Inspire our Nation and Impress the World’
Introduction
Wales Millennium Centre is Wales’ national arts Centre, situated at the heart of Cardiff Bay. Opened in 2004 by Her Majesty the Queen, our iconic home of culture and creativity set over a 7.5 acre site has welcomed over 16.5 million people through our doors – and we continue to be one of Wales’ most popular visitor attractions.
Home to eight other residents with whom we collaborate with and support, our mission is to create a focal point for the culture, identity and talents of Wales. Our aim is to Inspire our nation and Impress the world through showcasing a wide range of theatrical genres, creative education programmes, festivals and exhibitions, which have positive impact and long lasting benefit for individuals, families and communities.
We strive to provide memorable experiences and life changing opportunities that unlock creativity, whether by presenting world class musical theatre and drama; by creating and producing new artistic work or through the opportunity to discover and participate in the arts.
We are proud to be supported by the Arts Council of Wales and Welsh Government, and we are equally proud that this subsidy represents only 21% of our annual income. Our work to raise the aspiration of every young person in Wales and to supporting the arts in Wales is largely funded by ticket revenues, fundraised income and our loyal supporters.
Presenting
The first major musical staged at the Centre was Miss Saigon and since that time we have presented more than 500 titles on our main stage and welcomed over 4 million theatre goers.
The stunning Donald Gordon Theatre has become a home from home for large scale West End touring musicals such as Les Miserables, the Lion King and Wicked; epic Drama such as War Horse and Robert Lepage’s Far Side of the Moon and spellbinding Dance such as Matthew Bourne’s Edward Scissor Hands, Birmingham Royal Ballet Swan Lake and Alvin Ailey American Dance Theater.
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We have also hosted productions from all over the world including Cape Town Opera, Mariinsky Orchestra, Opera and Ballet companies from Russia, Cloudgate Dance from Taiwan and The Kodo Drummers of Japan.
Our Weston Studio offers audiences an eclectic mix of established and emerging theatre, dance, and music to enjoy, as well as workshops, talks, exhibitions and festival activities.
The Centre also presents a seasonal programme of live music, entertainment and cabaret in a relaxed setting, where the experience is complemented by a range of creative cocktails and delectable dishes.
These spaces provide the Centre with a platform to give, share and celebrate voice – one of our key roles as a cultural hub in the Capital.
Producing
As well as receiving high quality productions, the Centre has embarked on a journey to produce our own artistic work, creating ‘made in Wales’ productions that will showcase the best of Wales to the world. In 2016 we were thrilled to present our first main stage production, Only The Brave. Set in the Second World War, this told the heart-breaking and inspirational story of two couples brought together by this conflict.
In 2017, the Centre will produce and launch the world premiere of Tiger Bay the Musical, an exciting theatrical journey into the bawdy public houses and alleyways of old Butetown in Cardiff, and the multi-ethnic community at the dawn of the 20th Century.
We also continue to build a strong portfolio of smaller scale productions including Man to Man, Land of our Fathers and The Last Mermaid and co-productions such as La Voix Humaine with Welsh National Opera. Many of these productions have toured the UK and are embarking on journeys further afield in the near future
In our quest to further develop our profile for delivering a diverse, engaging and empowering programme, the Centre has produced a biennial festival which celebrates one of Wales’ greatest assets – the voice. The inaugural ‘Festival of Voice’ was held in 2016 and comprised over 100 performances in 52 different venues across the city. This ambitious festival will take place every 2 years and will include the very best in international and local talent as well as a range of co-productions and accessible events which engage widespread participation.
In 2016, the Centre, with National Theatre Wales, produced one of the largest cultural events the city has ever seen. The Centenary of Cardiff Born Roald Dahl was marked by Roald Dahl’s City of the Unexpected – a unique spectacular of performances and events
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including the unexpected arrival of a Giant Peach, a fantastic tight rope walking Fox and a huge pyjama picnic in the park.
Participation
Our Creative Learning and Participation Strategy aims to develop aspiration, self-belief and creative skills amongst young people across Wales. We will serve all families, children and young people, with a special focus on those disengaged or impacted by poverty and disadvantage.
Last year we worked with around 70,000 young people through a variety of initiatives, workshops and performances. Our projects enable people to find their creative voice, and to support a lifelong journey to explore it. We believe that everyone has an artistic voice, whether expressed through singing, spoken word, dance, written word, visual arts or other art forms and crafts. Finding this voice enhances life and creates new opportunities – empowering people for a stronger future.
We offer sustainable life learning activities rooted in immersive experiences linked to major Centre produced shows, events and festivals, underpinned by innovative digital learning content and resources.
Our Objectives
• A world class theatre and arts centre, promoting, creating and presenting the best international, national and local events across a wide arts spectrum, and offering a first rate customer experience.
• A creative, high quality production base and home for the Centre’s residents:- Welsh National Opera, The BBC National Orchestra of Wales, Urdd Gobaith Cymru, Tŷ Cerdd, Literature Wales, National Dance Company, Hijinx Theatre Company and Touch Trust.
• A dynamic bilingual cultural destination, attracting local, national and international visitors.
• A sustainable, financially viable operation.
• An organisation contributing to the promotion of events and participation in the arts across Wales in both languages.
• A place for people of all ages, background, and experience to learn and participate in the arts.
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More information about our Resident Organisations The Centre is also the permanent home to nine other leading arts and cultural organisations that collaborate with each other and the Centre on joint projects.
Literature Wales – the literary agency for Wales
National Dance Company Wales – a contemporary dance company who tour extensively in the UK and overseas
Hijinx Theatre – a company specializing in touring high quality theatre to communities and people with learning disabilities
Touch Trust - providing arts activity through music and movement for people with the profoundest disability
Tŷ Cerdd – which represents amateur and youth music in Wales, with a recording studio, music library and information Centre
Urdd Gobaith Cymru – the national youth organisation for Wales
Welsh National Opera - a world-class touring opera company with a permanent company of 250 people
BBC National Orchestra of Wales - resident in Hoddinott Hall, with its state of the art recording facility, since January 2009
Arts Council of Wales - also co-located on the site
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Application Guidance
How to Apply
Submit a curriculum vitae with a covering letter / supporting statement (maximum of 2 pages), ensuring that you address the details of your current remuneration package.
What we would like you to do (Role Profile) and what we are looking for (Person Specification) identifies the key competencies that we require from the successful candidate. Before you make your application, you should ensure that you can provide sufficient evidence of specialist experience and leadership competence. It is worth noting that anyone who is deemed unable to do so by the panel will not progress to the next stage of the recruitment process.
Applications should be sent via email to [email protected] by Monday 10am on 5th June 2017. Please place the job title of the role you are applying for in the subject line of your email.
Candidates are also requested to complete an online equal opportunities monitoring form in confidence at https://www.surveymonkey.co.uk/r/wmcequaloppsform2
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Remuneration Package – Corporate Development Officer
Salary Package
£21,000 to £25,000 per annum
In addition, the Centre offers a generous employment package which includes a competitive salary, plus the following benefits:
• Annual leave (25 days per annum)
• Discounted gym membership
• Child care vouchers (salary sacrifice)
• Complimentary tickets
• Welsh language lessons
• Relocation package *
• Competitive pension scheme
• Learning and development opportunities
• On site discounts with restaurants, retailers and some off site discounts with Cardiff
Bay restaurants and businesses
• Subsidised car parking
• Free employee assistance programme
* Relocation package available to people who live 150 miles outside of Cardiff, and who are prepared to relocate within a 20 mile radius of the Centre.
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Queries If you have any queries with regards to any aspect of the appointment process, require any additional information, or merely wish to have an informal discussion, then please contact:
Richard Newton (Director, Richard Newton Consulting), on 02920 397 341, or email : [email protected];
Or
Jo Duggan (People and Organisational Development Manager), on 029 2063 6381, or mobile : 07788448017, or email : [email protected];
We will respect the privacy of any initial approach or expression of interest, whether formal or informal.
Good Luck / Pob Lwc.
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Role Profile Corporate Development Officer
Role Title : Corporate Development Officer
Post Reference
Hours of Work: 39 Hours Per Week
Salary: £21,000 to £25,000 per annum
Primary Purpose To deliver fundraising income for the Centre through corporate : support, including sponsorship and membership.
Specialist Accountabilities : 1. To work with the Corporate Development Manager to deliver a 3 year plan for securing income from (broad corporate support parameters / stretch of role 2. Managing and developing strong relationships with and not an current and potential corporate supporters exhaustive list of duties / 3. Work with the Development Events Officer to develop responsibilities) impactful events for cultivation and deeper
engagement of the Centre's corporate supporters
4. Process supporter agreements, acknowledgments and accreditation in an accurate and timely manner
5. Contribute towards the planning and implementing of the corporate development strategy
6. Monitor, enhance and sustain corporate supporter relationships, including excellent account management
7. Contribute towards creating attractive corporate membership schemes and sponsorship packages
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Generic 1. Produce creative and compelling proposals conveying our Accountabilities: case for support (broad parameters / 2. Collaborate with teams across the Centre to enhance stretch of role corporate support and not an exhaustive list of 3. To conduct skilled prospect research duties /responsibilities) 4. Promote a strong fundraising message for the Centre internally and externally
5. Maximise the use of technology, such as Tessitura, to enhance fundraising success
6. Receive and process invoices in an accurate and timely manner, contributing to corporate support financial reporting
7. Produce the appropriate level, efficient, timely and creative reporting on projects for supporters
8. Promote a strong fundraising message for the Centre internally and externally
Success against - Success Financial targets Measures : Supporter retention and progression PDR and annual objectives Staff / Customer satisfaction and feedback
Corporate membership and sponsorship Areas of Responsibility:
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What We Are Looking For… Corporate Development Officer
When preparing your written application you will need to provide evidence for the following essential and desirable competencies. In considering each, please use an example of where you have done this previously, either in a work or other situation.
A. Knowledge and Experience
Please refer to how you meet these essential requirements in your application.
No Essential Desirable 1. Proven successful record of corporate fundraising including X account management and progressing supporters in their support 2. Exceptional verbal communication and interpersonal skills, with X the ability to communicate professionally, confidently and positively with people at all levels of seniority (internally and externally), face-to-face and over the telephone 3. Comfortable and motivated by working to targets. Experience of X achieving personal annual targets 4. Highly developed administrative and organisational skills X 5. Experience of working with CRM databases, preferably using X Tessitura 6. Experience of researching and identifying potential supporters X from a range of resources 7. Excellent account management skills to meet and exceed X corporate member and sponsor expectations
B. Skills and Abilities
Please refer to how you meet these essential requirements in your application.
No Essential Desirable 1. Good interpersonal skills capable of building strong and lasting X relationships with supporters 2. Collaborative and persuasive working style. Engaging, tactful X and diplomatic in approach
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3. Proven organisational and time management skills of the highest X standard 4. Creative writing skills in order to produce compelling proposals X and impact reports for supporters 5. Excellent communicator, both in word and conversation - able to X communicate a cause passionately with individuals at Board level 6. Strong numeracy skills to monitor and report on budgets X 7. Strong business acumen to negotiate and upsell attractive corporate support packages 8. Able to work calmly and effectively under pressure, responding X flexibly and constructively to any challenges that may come up 9. Ability to converse through the medium of Welsh to build strong X bilingual relationships with Welsh speaking supporters
C. Values
Please refer to how you meet these essential requirements in your application.
No Essential Desirable 1. Experience of collaboration with internal teams and other X stakeholders 2. Commitment in ensuring an imaginative approach is taken to X valuing and developing Welsh culture and identity in all aspects of the Centre’s activities 3. Continuously demonstrating the Centre values; incorporating in X to your day to day achievements
D. Other
Please refer to how you meet these essential requirements in your application.
No Essential Desirable 1. A commitment and passion for working in the arts X 2. Ability and willingness to work outside normal office hours for X events, performances and when required
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E. Qualifications
Please refer to how you meet these essential requirements in your application.
No Essential Desirable 1. Educated to degree level or equivalent X
F. Welsh Language
Below outlines the Welsh Language skills required for this role, please refer to how you meet these essential requirements in your application (if applicable).
No Essential Desirable 1. The ability to speak Welsh X 2. The ability to listen and understand conversations in Welsh X 3. The ability to write in Welsh X 4. The ability to read Welsh language material X
This role profile sets out the main duties of the post at the date when it was drawn up. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post.
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